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It’s been all change on the Mazda5 – since it was first built in 1999 it has undergone an extensive remodelling, including a name change. Originally, the Mazda5 was known as the Mazda Premacy and indeed it has continued to be sold under that name in Japan. When it was first introduced, it was one of the cheapest seven-seaters on the market. Its remodelling took place in 2005, when the Mazda5 name was brought to the forefront. Generally, the Mazda5 is considered a superior car to its predecessor and has scooped numerous awards – the 2005 model also earned a five-star Euro-NCAP rating.
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mazda 5 reviews by year of make:
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2.0d Sport Luxury - Do you have a large family but still hanker after a little bit of the ‘zoom-zoom’ philosophy? The second generation Mazda 5 Sport has athletic good looks and enough room for six (seven at a push) with... read more
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There are 21 consumer reviews on the mazda 5, the 10 latest are displayed below.
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Bought the car new in march 2006.At first service dealer wouldn’t let me leave as REAR TYRES DANGEROUS. Mazda paid. At 18000 miles FRONT TYRES CONDEMNED. Mazda paid for one. At 27000 miles N.S.SHOCKER FAILED M.O.T.. Mazda paid. At 33000 miles O.S.SHOCKER GUBBED. Fighting with Mazda as we speak. Car now out of warranty. Apart from these things car has been excellent. If only Mazda had done the honourable thing at the beginning. This model is now tainted.
Submitted: 12/03/2010 10:25:12 | ID: 4814
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Bought a 2.0D Mazda Furano in 2007, ex-demo car with 6000 miles on the clock. I have now covered nearly 80,000 miles with good and bad points. The good bits first: Practical layout, sliding doors are great, especially for those with young kids or elderly parents, and great in tight car park spaces. I average about 45mpg, which isn’t too bad considering the size of the car. The bad points: Eats it’s way through tyres! First set lasted only 17,000 miles. Poor suspension geometry set-up was to blame and eventually got Mazda to sort under warranty and reclaim 50% of cost of tyres - don’t let them fob you off, they know about the problem. Still quite heavy on use though and now on fourth set! Clunky gearbox and whines in low gears all "very normal" characteristics! My suspension is now very noisy, creeks & groans and worse when cold. Servicing costs are quite expensive. In summary, practical, more van like than car like but wouldn’t buy another.
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If you’ve still got the car get rid before the ABS pump packs up, they cost from dealers is £1800.00. Since my last post the air bag light has now come on, not a very happy person :( Mazda UK sucks like Mazdas. ANYONE THINKING OF GETTIN ONE THINK TWICE, STAY AWAY - George from Bridgend
Submitted: 12/02/2010 09:49:18 | ID: 4594
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Do not buy a Mazda 5 or a 3; I’ve had the tyres done, had shocks done all under warrenty. 3 years later, the first week of no warrenty the abs pump went. I phoned Mazda UK who said "sorry can’t help you." Now the third week of no warrenty there is some kind of a fault on the air bag. In the 25 years since I’ve been on the road and of all the cars I’ve had Mazda has been the worse one and Mazda UK is useless.
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I bought a brand new Mazda 5 in 2007 in Long Beach, USA with extended warranty (which means it is more than the 36k warranty) . The first issue about the car was the seat tracks which came loose. They fixed it because it was covered by their "warranty". Next was the brake rotors that got warped. It was machined and fixed ok. Next was the transmission fluid that got burned and had to be replaced. Then there was poor alignment and had to be aligned. Next, the tires had uneven wear which needed replacement. And now the rear shock absorber is leaking hydraulic fluid. All of these happened when the car is less than 3 years old and less than 40k mileage. The car is used mainly on freeways and never been subjected to abuse or misuse, I think there is something wrong with the car (lemon) and the craftmanship is poor. I wonder what mechanical problem will happen with the car (I will keep you posted). When the dealer was asked if these were coverd by their "extended warranty", their answer was a flat NO. I have a 2007 Toyota and I drive it almost everyday. It has 60k mileage and never had any issues. For sure, I will never buy a Mazda again. My only problem is how to get rid of the car since I am still tied with a 15k payment...- Carlos M. from United States of America
Submitted: 09/02/2010 10:48:37 | ID: 4580
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I purchased a Mazda 5 TS2 (16500miles) 10 days ago from the an Arnold Clark branch in Kirkcaldy. When I picked up the car and travelled to my home, outside Glasgow, I became aware of a slight shudder from the rear of the car. I have now taken the car to Arnold’s in Glasgow, and they have diagnosed "faulty rear shock-absorbers", which will be replaced under warranty. I have been advised by the Service Dept. not to drive the car as it is dangerous. However, looking at other reviews, I will also be checking the condition of the tyres. My wife purchased a new 2000 Premacy and over the last nine and a half years has had few complaints. It’s a pity that Mazda seem to have let quality slip when they inntroduced the Mazda 5 as its replacement.
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Hi, I had same problem last night and my car is back in with the dealer as I type. They say there is no tyre wear problems on 2008 models as the problem was rectified! Mine also has uneven tyre wear on the outside edges. My car is under 2 years old and has done 19,500 miles. They say lucky tyres have lasted this long on an MPV!! Waiting for Mazda to decide if they will contribute but dealer thinks they will refuse. They blame under inflation despite following the pressures recommended on the plate on the door frame! - Paula Jones from Essex
Submitted: 30/01/2010 10:24:32 | ID: 4481
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Had a blowout this week and on checking found the extent of horrific uneven wear on both front tyres. The car is currently with the dealer but dont know if I will have to pay for replacement tyres. Only had car for 15 months and it has also been back in 3 times for problems with gear box which still isn’t right. Will be very reluctant to undertake any motorway journeys in case I have another blowout. Can’t wait to get rid of it as soon as I can afford to.
Submitted: 21/01/2010 22:14:19 | ID: 4400
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Got the Mazda 5 Sport in July 2008, (after Mazda’s claimed cure for the rear tyre wear, about Feb I think). I have covered 34000 miles and is now on it’s 3rd complete set of tyres. All have worn through to the inner carcass of the tyres on the front inner edge. Mazda try to hide or extend tyre life by moving worn front tyres to the rear therefore effectively doubling their useful life. See photos of tyres at http://mazdaforum.com/forum/showthread.php?t=20951 . From my many years of experience I will declare that this front inner edge tyre wear is due wholly to the incorrect CAMBER (too negative) because this vehicle has the 17" wheels as opposed to the originally designed 15" base model with no alteration to thoe front geometry in this larger wheeled version. Do not be fobbed off by Mazda’s excuse of "..it’s toe-in, toe-out, under inflation, over inflation or heavy/fast cornering." All these excuses show different symptoms to what we see and experience. The effect is that the car is really running on its inner edge while driving causing the poor handling, grip and performance. I have tried Dunlop 2050, Dunlop Maxx TT and now Continental Contisport3 (the ContiSport 3 are the best gripping for the UK’s cold and wet roads). It is not the tyre manufacturers fault as Mazda have suggested with some rubbish about a redesigned tyre (I have talked to & e-mailed Dunlop and there is no knowledge or proof of a ’redesign’ of Sport 2050). There is no easy cure for the Mazda 5’s front inner edge tyre wear problem except for a major expensive refit of the front suspensions’ McPherson Strut. Other than that and both rear suspension dampers being replaced (failed and leaking oil) it goes well with its 2 litre engine and built in bluetooth for mobile phones it’s okay. Consumption is less than 31MPG (27.5 - 30.1)
Submitted: 30/12/2009 22:21:02 | ID: 4170
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The reports of tyre wear have not applied to me. I bought the car at 23k a year ago and am now on 46k and these original tyres now need changing - not bad. The kids love the car and I think it’s a great drive and do many long journeys for work. Also, it’s interesting when I get it serviced (independent mechanic) that the car is always liked and considered a great drive.
Submitted: 16/10/2009 15:35:57 | ID: 3732
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Apart from the rear tyre wear and failing rear shock absorbers, the car has been great. I had the rear tyres replaced at about 13,000. Mazda refunded 60% of the cost. Had 2 sets of rear shock absorbers fitted under warranty as well as a set of alloy wheels due to slight corrosion. Absolutely no quibble with the wheels and shock absorbers under warranty. The last set of shock absorbers fitted were redesinged/uprated versions. The issue with the rear tyre wear was seemingly finally narrowed down (by Mazda) to the tyres which Dunlop had designed specifically for the 5 Sport. I’m just about to buy a new 2009 model and seemingly all the previous issues with tyre wear and rear shock absorbers leaking has been sorted.
Submitted: 11/09/2009 11:48:48 | ID: 3555
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Following my previous comments...went to Mazda Dealer (Perry’s / Portsmouth): 1) I was told the problem was probably due to me not checking the pressure regularly enough!!! 2) Beside, they would not check the geometry and I had to go to an independent garage to do so! 3) In terms of complaints, you have to go straight to Mazda, as you can not file a complain to the dealer. Consequently, I have just sent a recorded mail to Mazda copying BBC watchdog, as I still think this tyre wear issue is cause of serious concerns for safety. I am now waiting and see what solution they (if they) come up with...
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I have the same problem with a Mazda 5 2007 about the tyres; my tyres are bursting. They the company said it is not their problem. I can sell the car back to them for R120 000 or pay R100 000 then they will give me a other car.. What now?? - Carin Janse van Renburg from South Africa
Submitted: 26/06/2009 10:46:21 | ID: 3151
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Sport Nav. Superb car! That is apart from horrific tyre wear on the front, similar problem with off-side tyre down to the metal although as it was on the inner wall you couldn’t see it! Also air con starting to play up a little - not kicking in straight away. Big shame as this is an excellent family car. Although regular checking of tyres is a must!!!
Submitted: 23/06/2009 09:07:13 | ID: 3136
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I bought my Mazda 5 Sport in October 2007, 13,000 miles on the clock at today’s date (02 June 2009). After noticing a front flat tyre, I went to replace it. Both front tyres were totally worn out on the inner side (could see the metallic bits in the tyre). Impossible to see from the outside so I had no idea...very dangerous indeed! This is my 4th Mazda (2x 323’s, 1 Premacy) but surely my last. Needless to say I have to done my Mazda services from the start so I am going to fight with Mazda to see if warranty can be taken into account. Wish me good luck as the comments on the various forums for the same topic let me think it will be ... mmm ... difficult. Also watch out for air condition system... there might be an issue there (I had one on my previous Premacy) as it does not kick in right away... Pity though as nice car to drive, and sliding doors a must.
Submitted: 02/06/2009 09:09:54 | ID: 3042
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I whole-heartedly agree! I have had so many problems with my Mazda 5 Sport and can’t wait to get rid of it next month. Mazda have been useless and are reluctantly agreeing to cough up half of the costs for the replacement tyres. I will never buy a Mazda again and would strongly recommend that others don’t either!
Submitted: 28/05/2009 09:27:33 | ID: 3010
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Please be very wary when purchasing this car. Just after buying the car we found that all 4 tyres needed replaced, Mazda paid a % and we hoped that this was just an isolated incident but yesterday it had its 12000 service and yet again all the tyres need replaced. This has made me lose all faith in this car and now feel that it could in fact be extremely dangerous. There should be a recall. I would say do NOT buy.
Submitted: 09/04/2009 09:32:16 | ID: 2777
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I’ve had this car for coming up for three years now and it’s due it final service before the three years warranty runs out. I bought the car from Struans in Perth. I can see that its going to need yet another set of expensive tyres. They are worn on the outer edges and seem to last for about 10 000 miles. The problem was supposed to have been rectified at the first service where they gave me a crappy discount on the front and back tyres. Last service the problem was still apparent and this time I was told that it was because of Mazda’s ’Sporty’ set up of the car road handling. Its pathetic to say to someones face that you should only expect 10 000 miles form a set of tyres (over 400 quid a pop). This cars also had a few recalls. I would never ever buy another of this model which is a real shame as they are great cars in all other areas. Mazda should come clean and sort it out properly. As for Struans in Perth, you should hang your head in shame.
Submitted: 07/04/2009 09:48:57 | ID: 2745
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These vehicle suffer appalling and dangerous tyre wear. The tyres wear unevenly on the inside edges where it is difficult to spot unless you crawl underneath. The dealers are very helpful and try to blame YOU for not checking the pressures every month and/or driving like a lunatic and so on. They nearly had my wife in tears last time she took it in for a service. Our Furano has done 16k miles and the bill for a service was 700 quid (and its still under warranty) verdict - AVOID at all costs.
Submitted: 03/04/2009 09:45:11 | ID: 2742
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Warning to all Mazda 5 Sport owners. I bought my Mazda 5 sport in October 2007 from Oakmere Mazda Dealership. Around August’07 we had a flat tyre and on changing the tyre found out about the serious bad tracking on all Mazda 5s. I contacted Oakmere where the Service Manager (SM) admitted that Mazda are aware of this problem. I arranged to take the car in for an inspection. The SM said he would order 4 new tyres for me (before he even saw the car). I said I was not prepared to pay for 4 new tyres when I have only had the car for one year, and only done 6,000 miles. In total the car had only run 14,000 miles. We took the car into the dealership and they were very sneaky and tried to get us to sign a form saying we would pay for everything. They had also booked the car in at 1:45 pm for the wheel change. I stood my ground and said this was not what I had arranged. We brought the car so the SM could check the tracking and discuss who was going to cover this cost! We were then told that this couldn’t be done outside, the car would have to be put on the ramp for a full inspection. As we couldn’t stay now we had to book another time when they had a courtesy car for us to use, as they didn’t have one today. The SM then said he would have a quick look at our tyres. He took one look at the front tyres and disappeared inside the show room, then came out to say he had now found a courtesy car and wouldn’t feel comfortable with us driving off with the state of these tyres. Do remember that this is a family car and our sales man really pushed the safety aspect. With half bald tyres it becomes a death trap! The garage is only offering a percentage of the cost of each tyre. Unless I wanted to risk having a serious accident or being given points on my licence from the police, I had no choice put to have the tyres changed. I have made an official complaint to Mazda UK requesting that the full cost is met by the garage. If you check the internet about this serious fault, you will find out it has been reported worldwide. Mazda should recall this car and rectify all Mazda 5 Sport cars before an unsuspecting family is killed, it could happen.
Submitted: 22/10/2008 10:20:38 | ID: 2054
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Bought car in January 2007, had to replace all four tyres 10 months later. All slick round inner edges. Got 50% paid on rears and 25% paid on front tyres by dealer. Now 8 months after the last replacement & the tracking having supposedly been fixed we are now faced with the outer edges of the tyres wearing down where the tread meets the sides of the tyres! That doesn’t include the 3 visits to the garage to have the same shock absorber replaced or the breakdown we had less than 12 hours after the major service with the £250 bill! Steer clear of this car - I wish I had.
Submitted: 03/09/2008 13:12:24 | ID: 1853
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Good car spoiled by tyre wear, after one replacement of tyres and repair of tracking, 1500 miles later tyres were gone, so was the car - I sold it , had enough.
Submitted: 28/08/2008 14:08:00 | ID: 1832
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Thought i was buying a car for cheap running costs. Not to be diesel particle filter light a problem and had to have it’s first service 10 months old and 7000 miles as the sump levels rise the service cost £259 is this right? Tyre wear horrific 7000 miles and tyres are ready to be replaced. They are like slicks on the edges.
Submitted: 14/11/2007 09:26:24 | ID: 573
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Indeed. A very appealing package. The sliding doors and fold away seats are a class apart from the alternatives. However, the tyre wear issue is a real one. Mazda are more than aware of it, but to date are unwilling to treat all customers equally when it comes to replacements. A lot goes down to how good your dealer is as to how much compensation you get on a new set of tyres. Mazda keep claiming to have fixed the problem.... If they have the need to issue a recall to ensure that ALL the cars are reset and there are no potentially lethal cars left on the road. My advice is, if you have one keep a constant check on the inner edges of all the tyres and get to the dealer as soon as you notice uneven wear.... As for buying new... I am not sure I would replace mine....
Submitted: 24/09/2007 09:50:40 | ID: 218
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An appealing package, very badly let down by appalling tyre wear issues under normal driving conditions. Expect to replace all four corners before 10,000 miles are up.
Submitted: 03/09/2007 09:30:45 | ID: 137
There are 21 consumer reviews on the mazda 5, the 10 latest are displayed above.
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