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Average driver rating ( based on 15 driver reviews )
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The Touran is as a real family favourite. This popular 7-seat MPV combines generous space with outstanding safety.
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There are 15 consumer reviews on the Volkswagen Touran, the 10 latest are displayed below.
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A good family car.
Submitted: 05/02/2010 18:39:00 | ID: 4552
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I love the car, it’s fun to drive and is economical but the turbo went at 20,000 miles and the ESP light has been on for 12 months now and could cost £1300. VW should do a full recall for this ESP/ABS fault, don’t buy one until they do!
Submitted: 05/01/2010 20:33:33 | ID: 4245
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We owned this car for 3 years. Seven seats great idea, to take the kids friends out. Good to drive. MPG great, got better as the engine loosened up, from about 25k miles onwards, push it as hard as you like and you’ll return 45mpg. We drove back from Cornwall fully loaded at 70mph and averaged 52mpg!!! Now for the BIG PROBLEM; The ABS control unit went and the ESP light came on when the car went out of warranty, VW were stating £1600 to fix. We have full VW service history and car had 48k miles. After a lot of wrangling VW paid 40% and we still ended up with a £900 bill. My advice is get rid before end of 3 year warranty.
Submitted: 03/01/2010 14:16:22 | ID: 4233
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No faults at 19,000miles. Tyres 50%. Overall fuel consumption 53mpg. Excellent bottom-end torque, no need to red line. Quiet engine but slightly disappointing increase in exhaust noise above 3.500rpm (65mph) in top. Blue version might solve this. Acceleration satisfactory for normal usage. Suspension loaded/unloaded an excellent compromise. Steering and handling very good. Very good driving position and seat adjustment. Certainly not for pedal thumpers. Body design very versatile and well finished. A good buy, in my opinion, provide the ABS gives no trouble! Lamp failure warning light excellent idea, should be general requirement. VW dealerships good on sales but expensive so choose VERY carefully indeed for servicing. Would consider DSG, but ..
Submitted: 23/12/2009 22:35:53 | ID: 4130
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I’ve had the Touran for 3 years and covered 120k. It has had a few problems with interior plastics, wheel alignment, fuel leaking due to poor servicing at Main Dealers (3 times!); They didn’t put fuel pipe clips on properly first time followed by not tightening fuel filter cannister lid causing complete satuaration of engine compartment and 20 foot of fast lane on motorway! Thankyou to the Highways agency for cleaning that up! Would I buy another one? To be honest Ive driven the C/S-Max’s,Zaffira and Scenic and while they all have there merits it is always the VW I’d rather be driving. So the answer is yes I would but with the proviso that VW answer(satisfactory) the many complaints regarding there poor customer relationship and put an end to daft charging structures(like £28 to change a tail bulb which took 4 mins!) especailly when you have religiously followed all there servicing reommendations and handed over approx £1100 each year to keep it on the road(not inc tyres).
Submitted: 30/11/2009 17:09:50 | ID: 3996
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AVOID at all costs unless you like £1500 repair bills for the ABS unit. Google "Touran ESP Light" and you will get the gist.
Submitted: 24/11/2009 22:07:45 | ID: 3954
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I bought this car a year ago as I wanted a MPV rather than an estate car, so that I could transport my fishing gear, the dog and the wife. At the outset the car behaved well with good performance and fuel economy, but 3months down the line the cd unit packed up so it went back to the garage where a new unit was installed under warranty at a cost of £640; glad i wasn’t picking up the bill. Another couple of months went by and the esp light came on and stayed on,so back to the garage it went where a new esp ring was fitted, which has somthing to do with the ABS, at a total cost £350 (I’m getting my moneys worth out of this warranty).Just 3 weeks ago i awoke at 3am to the sound of the car’s alarm going off. I was popular with the neighbours i can tell you since i m a heavy sleeper. When i went down to the car i found all the windows had let themselves down and it was raining cats & dogs so I ended with an added extra.. a vw with a built in swimming pool. Would i buy another one? Quite frankly no.
Submitted: 30/10/2009 23:38:36 | ID: 3805
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I’m very happy with the overall drive and quality. However, a problem with the abs occurred just 2 months after warranty expired (£1700 to repair). VW initially told me if I had full VW service history they would repair for free under goodwill. One service had been performed by an independant garage but the car still had a complete history. They eventually offered only 40% saying I had not had genuine filters fitted to the engine; this puzzled me as this is a common fault and has no relation to the workings of the engine. However, as I was advised by the VW man they don’t have to offer any gesture I had no option to accept. I like the car, shame about VW customer support. Would I buy another Touran? Maybe...
Submitted: 23/09/2009 08:51:16 | ID: 3605
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I owned the VW touran 1.9 tdi se for nearly three years. An excellent car, the only fault occurred recently - ESP after 2 and a half years of driving. It is quite a hard ride, as are seats, they are reasonably supportive though. There is loads of room in the front and rear for 5 adults and the boot is massive, the same as the Zafira. Lots of power from 105 horses and 185 torque; the book says 0-60 in 13 secs, this is absolute rubbish. I think that everyone hates VW!!! Fuel consumption great, unless you push it hard, still better than a petrol I bet. All controls are simple, easy to use and not cheap quality / looking like the Zafira. Engine noise in cabin is not fantastic, especially at speed. Engine growls when pushed, sounds good. Radio / CD player is easy to use, with good sound from the 8 speakers. I would definitely buy another if the price was right but am still looking at others - Verso, Zafira, C-Max (a bit cramped), S-Max.
Responses to this review
If your thinking of buying a Touran, do some research first on the very common clutch/flywheel and ABS problems. We are facing a repair bill of near £2500 on a car 4yrs old with only 65k miles on - Col Gaskell from Lancashire
Beware the dreaded ESP failure. IT WILL happen at some point, just hope it occurs when still in warranty. £1500 to fix if not. BMW recalled their One series with the same Boosh unit. Why haven’t VW? Shame on them. We will never buy a VW again - A Duffy from England
Submitted: 14/10/2008 13:37:46 | ID: 2013
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Previously had a Zafira and the Touran I’ve now got leaves it standing for quality and performance. Loves motorways and give it a steep hill to get stuck into and the torque is unreal; it just pulls effortlessly . On the downside it is a bit of a bumpy ride on certain roads but I’m not going to blame the car - I would rather blame that on miss spent road tax.
Submitted: 14/07/2008 11:01:34 | ID: 1671
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I’ve had this car for 12 months now and have just recommended it to my brother-in-law who is looking for a good, flexible family car that doesn’t cost a bomb to run and is very reliable, which this car fits the bill perfectly. The only downside I have found is the residuals on this car are low considering it’s a VW. I’ve advised my b.i.l. to buy a used one.
Submitted: 21/04/2008 09:16:31 | ID: 1296
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Took delivery last Friday and cannot fault the car! Have added 200 miles on the clock and with a ’tight’ engine, the average mpg is in excess of 40. Superb ride and the ’Park Assist was included in the sensor package. Shall use little of that technology but i did try it out this afternoon. It was incredibly accurate even if frightening when I saw that steering wheel turning of its own accord! Handling is superb and the driving position is as good as if not better than the three Touran’s I had previously! No regrets so far!
Submitted: 17/03/2008 10:44:37 | ID: 1160
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Just ordered my second Touran. The first 1 has completed 90K trouble free miles and is still averaging 45-50mpg. The DSG gearbox is superb and having to drive the Ford S Max Auto this week the VW leaves it standing (in more ways than one). The VW’s quality interior has survived all I can throw at it and the general performance for long distance travel as well as the short city trips is every bit as good as the Audi A4 I had previously. The pleasure of this car is the quality 2L TDI matched with an excellent gearbox - If you have a choice, go for the great leather seat options, I have a back problem and if I could put the seats in my front room - I would. Now I have tempted fate, hopefully my second VW won’t be a lemon!
Submitted: 11/02/2008 14:00:44 | ID: 1015
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I was in the market for a good-looking MPV and the Touran won the beauty contest! Safety was important and the NCAP ratings were superb. The amount and size of the airbags is very comformting too. The MPV is also lovely to drive, my kids have suffered from travel sickness in the past but there are no problems on either long or short journeys, I honestly believe that this is due to the lack of movement at speed in the Touran. The Touran has great versatility and the seats can be folded flat to create an extremely large boot. This is a great choice if you are looking for an MPV with style and space.
Submitted: 09/11/2007 09:54:57 | ID: 550
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How pleased am I that I bought this car instead of the other models available in it’s class? VERY! Passed a Scenic on the hard shoulder of the motorway the other day and I have every confidence that I will most certainly not be visiting that particular lane of the motorway whilst I own my Touran. Feels undeniably solid and the build quality is very high. On the downside the engine is a little noisy and the ride a little firm. Bouth mine on a great pre reg deal!
Submitted: 31/10/2007 15:06:59 | ID: 464
There are 15 consumer reviews on the Volkswagen Touran, the 10 latest are displayed above.
Read all 15 consumer reviews (page will reload).
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