25 May 2013
(1) Poor build quality e.g. bonnet, front wings and boot door hopelessly aligned, with no adjustment in the hinges. (2) No proper service schedule manual other than the dealer’s instruction for full service at 15000km while the instrument instructions say 30000km. (3) The stop/start device is driving me crazy (forgetting to switch it off every time the engine is started). (4) Space Saver Spare Wheel is useless in a 4x4. (5) Rear Shocks now leaking at 20000km. Will never again even look at another Nissan.
Bought the 1.6 visual in 2009. Plagued with problems despite low mileage/annual service etc. It needed a new clutch/ engine control unit and now I’ve been informed a new engine after crankshaft problem. Spent over £5000 already on repairs and counting. Worst car ever!
I bought a brand new 2 ltr petrol, auto Qashqai and think this is the best car I have had in 40 years of driving for the price I paid. There is not a problem I can name with this car, it drives perfect and has all the things you need to have in a car: aircon, sat nav, reversing camera. Easy seats, plenty of room, good and plenty of electric toys ( radio etc, etc.) and a good size boot. The dealership was excellent all the way through the process of getting the car. I will be back for another Nissan after 3 years, with out doubt.
Bought the 2.0ltr CVT model Qashqai in Sept 2010. In the first 2 days I listed over 30 faults to both the interior and exterior of the car, eg: constant ’rattles’ from panoramic roof area, B-posts, front and rear seats and seat-belt housings; ’squeaking’ from windscreen/dashboard area, loosely fitted bumper ’skirts’ - could literally be unscrewed by hand - side indicator and fog lamps). Took the car back to HK Nissan dealership. They had it for 3 days and fixed some of the problems, but none of the annoying rattles. They even tried to charge me for the petrol used road-testing the car! During the next 1-2 years, Nissan had the car back three more times and for a total of 10 days, but still were unable to locate and cure the constant ’rattles’. Last week, the car refused to start and some of the electrical equipment behaved erratically when it eventually did (eg; the CVT failed to engage at times). Again, I returned the car to Nissan and was told I needed a new battery at a cost of approx £70 as the so-called ’unlimited 5-year warranty’ only covers the first 25% of repairs or replacement parts! This is 2.5 yr old car with very low mileage (16,500 kms), which is well-maintained and regularly serviced (it had a comprehensive service in late August 2012). I have had nothing but problems with the car from the day I bought it and Nissan’s response has been at best pathetic. This was my first ever Japanese car and my very last! Unlike the common myth, the build-quality of Japanese cars is abysmal. I will never ever buy another Nissan (or other Japanese car for that matter) and would strongly urge anyone considering buying a Qashqai to avoid it like the plague!
I bought the car two months ago. It was very slow to start, so I took it back and a new battery went in, but there’s been no difference. I love driving it, being higher up than in a normal car and it’s very easy for strapping children in to their seats. Fuel consumption is good, about 45 mpg on short school runs; I haven’t taken her on a "proper" long run yet. The wind comes whistling in from somewhere when driving on open roads, which is very annoying.
Leased new in 2009 and just about to go back with 28k miles on clock. Would I replace with the same model? No! Good points are fuel (35mpg in town, 42 on a run) and servicing costs (£300 in 3 years!). Build quality is good and practicality is excellent. Bad points - THE ENGINE - it is horrible. Gutless at low revs and hates to be revved over 4,000 rpm! In addition to this, no sixth gear means motorway speeds are a very buzzy and noisy affair. Reliability has not been great either with difficult cold morning starts and it likes a drink of oil too. I would consider a better-specced, bigger engined one next time.
Don’t buy one, coming from an owner! I have a March 2011 1.5 dCi Acenta from new and it’s horrible. It won’t do more than 40mpg, it’s really noisy and has to be thrashed if you want to overtake. The seat bases have no support when going around corners and you roll too much about in them. Interior build isn’t good, nothing is screwed together - all just cheap plastics that slot into place, which means I can pull it apart with myÔĽŅ bare hands! The DPF filter has clogged up leaving the car in limp home mode after 13000 miles! I dread to think what’s to come next. The injectors have already needed to be changed too! I just hope my car doesn’t develop the suspension problems other Qashqai’s are blighted with. My brother’s 2009 Peugeot 3008 1.6 HDi is much better, 110k miles and its 100% reliable and much nicer to drive!
Coming towards the end of a 2 year lease. Overall, I have been very happy with the car almost to the point of saying its FAB. It replaces a Picasso (would never have another one of those). Living in the countryside it’s a bonus having the additional height for looking over hedges for oncoming cars. It’s great to drive and relaxing for a manual. It also feels safe and stable. It’s been excellent during the great British summer (plenty of floods!). Fuel economy is good on a mix of country roads, short(ish) runs, and motorway driving, but then I’m not heavy footed on the throttle. It’s a great family car. The only downsides are: (1) I feel the engine lacks a bit of power on hills and when loaded with a roofbox, but I guess you can’t have everything; and (2) if 2 children have booster seats, it’s almost impossible for the middle rear passenger to fasten their safteybelt, however, booster seats are now no longer needed in our car so problem resolved. Definitely looking to get another one.
My qashqai has covered 102k in two years; all day central London commute from Brighton and back, also a drive to Paris every month, sometimes more. My car is a 1.5 pure drive n-Tec and I’m happy that the car handles and corners well even at motorway speed. I find best fuel economy at 75mph set on cruise control at 85mph you burn ten percent extra fuel, this is based on many 3hour trips each way to south east Paris a very straight forward run non-stop. Things are starting to wear, front brake discs have a lip, the handling is less precise, there’s a slight clutch judder and a little more smoke out of the exhaust due to piston wear as checked at the dealer, but on whole not bad. Just don’t rely on the oil ok message as that lies, always check every month physically. Annoying things: The battery died, 3 bulbs died and medium wave on the stereo? Forget it, totally rubbish! This is true of other the Qashqais. I’m told the cluch problem will cost £500 as the sub frame needs to be lowered. There’s not much grip in snow, but then what car has? Also motorway speed through puddles a little scarey unless at least 50% tread on tyres, but on the plus side it went 80mph into foot of snow and went straight, did not steer or brake completely and the car behaved. This car is stable and easy to drive, so much so that if the road does get slippery you feel disconected from any feeling of what the tyres are doing, but if you’re going too fast nothing will save you anyway! So to sum up I would have another, but in slippery road conditions beware, it will catch you out and it will be too late to recover because of the lack of feel through the steering. But on the plus side this is the only car I have driven that’s so relaxing to drive, even for a manual. I have been driving for 23 years and have a new car every year.
Bought the Qashqai second-hand to replace our aging CRV diesel. Our mileage has dropped dramatically so opted for a petrol rather than paying a premium for a diesel. Th car has proven to be very economical on short town runs (37-39 mpg), but I find it very annoying on the motorway; the poor engine revs it heart out (close to 4000rpm @120km/h) and this really hurts the fuel economy. Having only driven diesels for the past 10 years I have gotten used to relaxed motorway revs and from other car reviews it appears a lot of modern, smaller engined petrol cars suffer from the same over-revving problem with 5 speed gear boxes. For this reason I’m awarding it 4 stars. Otherwise a great little car and although not up to Honda build standards it’s easy to see why they are so popular.
This is the best car I have ever owned and I have had a lot! It is onlt a 1.5 diesel and it goes like a rocket. It is also goon on fuel. I’m changing it for the latest model in a months time as I’ve never had any problems with my current car in 3 years.
We only recently purchased a year old Nissan Qashqai from dealers in South Croydon. Previously we owned a Citroen Picasso and even though it was a little more roomier on all counts the Nissan comes extremely close. The whole reason for the change was from a petrol to a diesel and something a little bit juicy. Well it’s all that and more! This has gumph when it needs it and takes hills with no bother in 4th and 5th gear. Definitely noticed a difference in the mileage and the space in the boot is more than adequate, which is quite surprising having had the Citroen Picasso, but it just loses a little on the height because of the slope to the rear body. Our two children are both under 10 and absolutely love the darkened windows as it doesn’t interrupt their game play. A great family motor and looks good too.
Having now completed 3,000 miles I feel I can give an accurate report on this car. The diesel fuel consumption is dependant on how you drive this vehicle with all its refinery and gadgets there to help you. The tip is this, drive to the engine management computer, which will tell you when to change gear to acheive optimum performance this will add 3 MPG giving me a saving on 25,000 miles per annum of £229 on fuel cost alone.
We have a 2010-60 plate Nissan Qashqai N-tec 1.5 diesel model. This has been the worst car that we have ever owned, from the first day picking the car up it was trouble there was a major paint defect on the vehicle that Nissan some how failed to notice leaving there factory. It’s been into the Nissan dealership in Coventry that many times now I have lost count; it creaks and knocks when driving and the suspension is rather poor. A few weeks ago my wife was driving the car in the middle lane of the motorway at 60 mph when the car lost all power. Luckily she managed to get to the hard shoulder and the RAC attended and informed her the car had snapped its cam belt! The car had 16,000 miles on the clock, this should not happen to a new car. It was towed back to Nissan for a new engine to be fitted. We picked the car back up yesterday and it seems like this is not a one-off situation with the cam belt snapping, there have been others reported by Nissan across the UK . We are getting rid of the piece of junk and will be replacing it in June with a new car. If you have any sense don’t get a Nissan Qashqai.
Responses to this review
Yes... Why do women drive in the centre lane (never moving over). The centre lane , like the outside, is an overtaking lane - Ian Rumney from Lancashire
Oh yes Mr sexist of course it is only women that hog the middle lane. Do you realise it is dangerous to drive around with your eyes shut the majority of the time - Sarah Pasby from England
Yup, in my view it’s both men and woman who just sit in the middle lane. It’s infuriating. Sorry to hear about the Qashquai, I’m just about to buy one... Rodger Stanier from Oxfordshire
We just bought the same model and the cam belt has just gone - 22,000 miles and out of warranty last month. The problem is we purchased the vehicle from a trader and Nissan won’t even offer good will. We now have to pay for the engine to be stripped and see if it is damaged. This could cost us 6k. Stay well clear of this car... Peter Schwartz from Berkshire
Cam belts can go in any car at any time mate... just unlucky - Ian from England
Totally agree - I too was stupid enough to buy one of these piles of junk and it’s the worst experience of any car in over 35 years of motoring! Extremely poor build-quality, deceitful (if not downright fraudulent!) manufacturer and service centre behavior - eg; a ’5-year warranty’ that is blatantly NOT a ’5-year warranty’! I have just had to pay to have it towed back to Nissan’s service centre and for a new battery - and the car is only 2.5 years old! I will never ever buy another Nissan (or Japanese car for that matter) and would strongly anyone considering getting a Qashqai NOT to!! Laurie Smith from Hong Kong
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I have the car under the Motability scheme and it is very comfortable particularly with heated seats to ease my arthritic pain. When I took on the Qashqai I knew that it was a heavier car (80kg) than my previou Megane sport tourer 1.5dci. I did not expect to find that 80kg would equate to over 25% more fuel consumption. I have mentioned this to the dealership when I took it in for a service at the beginning of this month. The engineer at Westway Nissan told me that I was getting better than could be expected so it isn’t my driving. A very comfortable car nice to drive yes, but with the inceases at the pumps my fuel bill has gone up by nearly 40% per month. If fuel costs are not an issue with you then I would strongly recommend the car, but if like me it IS important then steer well clear of the Qashqai as I will be doing in 2014 when I come to change it.
I have purchased a new Qashqai 1.6dci with the new Renualt engine in it. I don’t pick it up for a few weeks, but I did take the exact model I was buying out for three days test drive and it was great. The seating position was made comfortable within seconds of getting into the car on the drive up to the lakes, which included motorway driving and country roads. This model handled realy well, the fuel was good although the car had only 950 mile on the clock so I would expect even better fuel economy once it had been run in. The negatives were that I could not get used to the all round cameras and on my return ordered additional reversing sensors. I also don’t like the idea of maybe having a puncture just outside of the show room and once you have used the thing that blows up your tyre most garages will only replace the brand new trye with another brand new one, so I am looking into getting a small spare tyre. Overall I am really excited about getting my new purchase. The main selling points for me as a pensioner are great fuel economy and very, very cheap road tax.
Responses to this review
I have a Qashqai 1.6dci ntec and I can say the car is the worst car I’ve ever had nothing but problems with it. I’ve had RAC out about 11 times but fortunately it’s a motability car so they’re letting us choose another one one, but if I’d have bought the car out of me own money then it would be kick off time. It goes back to Nissan then we get a phone call saying we can’t find anything wrong with it so frustrating. We can go out come to get in it again and it won’t start for no reason whatsoever, leave it 20 mins or so then it might start. And when it goes to Nissan, they can’t find owt wrong. It is a joke - Craig Whitty from Lancashire
Hi Paul. I was planning to order a 1.6 stop start diesel Qashqai, but was warned I would have a lot of trouble with the number of short journeys we have. The diesel engine is not suitable for a lot of short trips (some sort of engine filter needs regular and expensive servicing). All very disapointing for us. Reading reviews, the 1.6 petrol alternative engine may be underpowered and in need of a six speed box. It is dearer to tax and and uses more fuel. We will have try one out, and maybe with 5 speed box the petrol engine it will be OK - Leslie Scott from Surrey
I have owned and driven my Tekna since May 2007 and have been happily motoring during that time. However, having read some of the comments on this page I find that I have also experienced what would now appear to be common faults. I have just reaplced the rear shocks for the second time (the first was after 6 months and fell in the warranty period). I have also had an accident in my 4wd crossover during the snow of Feb 2010, which although going very slowly and in four wheel drive mode the car completely locked up and threw me across the road into a very deep cambered kerb. This resulted in considerable damge to the nearside front wheel and axle. At the time I was really shocked as I couldn’t have been doing more that 10 miles per hour and so blamed it on the weather conditions at the time. Perhaps this is also a perculiarity of the car? However, all in all I have thoroughly enjoyed my kumquat (a derogatory nickname provided by Jeremy Clarkson and adopted by me as a term of endearment) and would have definitely considered buying another if only the price had not been astronomically hiked due to the Qashqais popularity.
Mine is a mobility vehicle. When I picked it up from the dealers, it was fine for a while but had to get the sat nav/cd player changed as the sat nav told me I was moving whilst I was parked and the cd kept ’stuttering’. There was a ’noise’ from the dash to the right of the steering wheel which is something to do with the fuel pump and even though this was ’sorted’ it still makes a slight noise. The dealers ’Chorley Nissan’ in Wigan were very good and even replaced the sat nav console at great expense to themselves. Overall, the drive is perfect, road handling very good, comfort excellent and the torque of the 1.5 very impressive. The heated seats in winter are a godsend, reversing camera excellent. I’ve done some miles in mine and really have no complaints. It’s sad to hear other people experiencing terrible inconveniences with their vehicles and dealers. I’m not intending to ’promote’ my dealer but I have found their service and aftercare wonderful. I would recommend a Qashqai Tekna 1.5 Dci to anyone. There are plenty of alternative vehicles on the market but I’m more than happy to choose another Qashqai when I have to replace mine.
I bought my 2012 Qashqai just one month ago but unluckly had an accident 3 days ago. I was on an irregular road and the vehicle tipped after losing control on dry dirt. My 4x2 was completely destroyed after 4 spins over a cain yard. Me and 2 other companions are gratefully fine. Any bruises we have were caused by trying to escape the tipped-over vehicle. Although I am not sure what really caused the vehicle to lose control the tyres lost all traction, which might have been the reason for the accident. Nevertheless the three of us are still alive after this incident, which is truly because we all had our seat belts on, which by the way did not stick or bruise us. Quite an adrenaline rush and thanking god for keeping us in this world!
Responses to this review
Same thing happened to me. Going round a left hand bend when I lost control, sent to other side and hit oncoming car. The ABS did not work and I do not know what happened to cause me to lose control - Rav Ima from Ireland
I have owned my Qashqai+2 for over 2 years now so feel qualified in giving an accurate assessment of the car. I bought the car new in 2009 during the scrappage scheme for £14k, an excellent price for such a well equipped car. I did my homework on which engine would best suit my needs and the 1.6L petrol was the clear winner. It has the same bhp and torque as my old 1.8L Peugeot 406, but with much better mpg. The +2 is quite a big car and the 1.6L engine is fine around town and fully loaded on motorway journeys, only showing its lack of power on very steep hills. The most difficult decision I had was whether to buy the Accenta model, but I couldn’t justify the extra £1800. The Visia came with excellent standard equipment including panoramic roof and roof rails. The Visia’s 16" wheels means the alloys are well above the height of most kerbs and new tyres cost £50/tyre less than 17" tyres. The +2 is great to drive and I feel the car is more refined than the standard Qashqai. The car looks great, but it is let down by the quality of materials used in the cabin. The seat cloth is a very thin polyester and appeared worn after only a few weeks of use. Any contact with the plastic trim will unfortunately scar it for life; I haven’t seen plastic this bad in any car before. The car has been very reliable, but had the rear shock absorbers were replaced after only 18 months, a common failure with all Qashqais. The alloy wheels have also been replaced, they started corroding after only 7 months! The after sales service from AC Nissan, Linwood, has been excellent, the best I’ve experienced. Servicing and faults were all carried out while I waited; all 4 alloys were replaced and the car valeted in under 2 hrs. The Qashqai would have scored 5 stars had it not been for the quality issues. The car is well put together, but some blunders have been made on choices of materials. Popularity has meant that Nissan has raised the price of the car quite a bit. To buy the same car today would cost £18k and it doesn’t have the panoramic roof, roof rails or ultrasonic alarm. I would recommend the Qashqai and would certainly consider buying another future model.
Responses to this review
We have owned the QQ+2 Tekna 1.6L since 5 September 2011. It’s a nice comfortable car and my wife really likes the comfort and size. But there is a big down side. The Qashqai+2 really struggles (without) load to accelerate. Even on moderate hills, the 1.6L petrol engine can hardly propel the car forward. And on the flat, any idea of overtaking seems non-viable. I really wish we had bought the 2.0L version. I want to get rid of the car already. Not sure why Nissan sells such an underpowered car :-( Also, we only seem to be getting 30mpg (not as much as we had expected). My expensive mistake - Derrick Khan from England
The Qashqai is absolutely a good car because of the jacked-up suspension. Great car.
I bought my 2 litre diesel in February and do approx 850 miles per week, so wanted something reliable (unlike my last car). This fit the bill and so far no complaints. It’s very nice and despite what was said is very economical doing 600 miles from a full tank of diesel. I would recommend the car to others.
I bought my Qashqai last year second hand with only 12,000 miles. This is a superb car and had never let me down. I have done some upgrades since with heated leather seats and chrome sidebars and a satnav unit with TV and DVD. Although it’s a small engine, it pulls well and unless you’re after a fast SUV then this is simply an amazing car. The only reason I’ve not given it five stars is that nothing is perfect!
Bought summer 2009 when 1 year old. It has been a great car until now. A good drive, but not very fuel efficient. The car has been in our local Nissan garage for 1 week and yesterday we were told we are facing a £3600 bill for replacement of clutch, slave cylinder and fly wheel!!!!!!!!! The car has only done 40,000 miles. None of this covered by our Nissan Warranty, which has 1 month left to run, due to wear and tear!
Responses to this review
They are robbers, the turbo has gone on my 18 month old Qashqai after 50,000 miles - white smoke coming out of exhaust. The car eventually got picked up by the dealers who came up with an excuse about the warranty so I got fed up, pulled the car from dealers and got a friend to do the work. Turbo cost £1,700, it also filled the catalyst with oil, that cost £570 for new unit. Is there a common fault with the turbos which are Renault units? - Chris Phillips from Lancashire
I also have the same problem! I bought a Nissan Qashqai 1.5 turbo diesel engine in October 2007. I have already replaced the turbo twice. First, in December 2009 after approximately 27,000 miles, and now after approximately 54,000 miles. I’m very disappointed with Nissan because I thought their cars were very reliable but I’ve found out that is not true. I don’t know what to do with the car because every two years I have to replace the turbo! - Helena Mouriño from Portugal
Renault Megane Scenic had many turbo troubles, last one I had was Megane Scenic fidji 1.9 Dci 52 plate, check them out - Fi D from Buckinghamshire
Love the Qashqai.
High mileage user, fuel consumption very good always on motorway. Normally about 53mpg sometimes 60mpg if I stick to 60mph. I have done 50000 miles in 1.5 years, guess what? The turbo charger has blown! Just a warning to everyone. Also, the car starts to crawl and it covers the road with thick white smoke. Apart from that no other problems.
I bought a Sept 2009 visia 5 weeks ago. So far quite good although the petrol consumption could be better. Only averaging 35 mpg but thats a lot of in town driving rather than the motorway. I also have gone from an Audi A3 which had far more power and lift. The Visia isn’t the quickest on the motorway but it’s good for around town. The initerior is good quality with the usual electric windows and door mirrors, cd player, mp3 connection, air con etc. So it is good for the basic car. The Audi didn’t have any of that as basic, you had to pay extra. The view from the car is great - extra large door mirrors and a higher driving position makes driving it better, as visibility is better than a standard car. It also is easier for older people and tall people, like myself, to get in and out of. I would definitely buy one again but a bigger engine size and maybe a diesel. I had been looking for a jeep but this is the next best thing, with less costs attached. Overall a very good car, not quite a 5 star but not far off.
I have had a Qashqai as a company car the last 8 months and have been very pleased with the car. A 1.6 engine is just big enough for normal driving but it has to be worked hard to get any performance which results in a 35 average MPG. Soft comfortable suspension which leans a lot through corners and lack of speed means it’s not fun to drive. Being a petrol head, I’m getting something fast and sporty soon but the qashqai is a great family car.
The Nissan Qashqai is a brilliant car to have. Because of the jacked-up suspension, it gives you fantastic driving visibility.
I bought a 2007 model 1.5 dci Tekna in September last year from a Nissan/Renault dealership and it is the worst motoring mistake I’ve ever made. It had 50,000 miles on the clock and in November, the steering wheel started vibrating really badly from side to side when driving on the dual carriageway and the whole front of the car judders. In turn this has affected the steering and braking quite badly. I took it back to the dealership a few weeks ago and they charged me £400 for new brakes and guess what- the problem is worse than ever! I have to go back at the weekend for them to come out driving with me for them to see the problems for themselves! I can’t stand the car, it is incredibly slow, sluggish and these problems have put me right off Nissans and the dealership. Wouldn’t buy a Nissan again :(
Responses to this review
Why buy a 1.5 dci if your want speed and agility? Surely you road tested before buying:( Sorry to here about juddering but speed and sluggishness? C’mon, a 1.5 wasn’t designed for that! Matt Whiteley from Northumberland
I too am suffering these symptoms, my car is a 57 plate Qashqai Acenta 1.6. It has only covered 18,600 miles from new and will soon be on it’s third set of brake disks and pads (the last carried out under warranty). I have the same worrying vibration and side to side movement of the car under braking. Very unsettling at motorway/dual carriageway speed. Unfortunately, Nissan have shrugged it off to wear and tear, yeah right. Personally, think there is a problem that needs looking into - Fiona Kennedy from Perthshire
Well the problems only got worse, I had to take the car to another Nissan dealership as Hylton did not want to know. Turns out the brakes were staying on ALL THE TIME which accounted for the juddering and slow speed. I had to have a lot of work done to remedy this and thankfully after some battling and many phone calls to Nissan complaints, they paid for all the work. The second Nissan dealership said I should never have been sold the car in that state! I have just done 70,000 in my QQ, and I now need a new alternator and cam belt even though the dealership I bought it from said it had a chain not a cam belt. Still stand by the decision that it was the worst mistake I ever made buying this car! - Rebekah from Gloucestershire
We have a 2009 1.5 dCI Qashqai here in Germany and its marvellous both on and off autobahnen etc. It’s very reliable over 45,000km on the clock and we love it! Fuel consumption over the distance? About an average of 5.3 Liters per 1,000 km which is around 50+mpg which cannot be bad for a smart car of this size! Thank you Sunderland! - Stui Bedford from Germany
My Tekna was 2 weeks old when it had a fuel leak TWICE. Nissan’s response was call the RAC!!!! It`s on its 3rd set of shockers. The boot/tailgate is rattling now so it’s going back again. The door sensor sometimes doesn’t work. Its had the recall for the steering nut. The bluetooth works when it feels like it. The selling salesman lied about the servicing costs. The After sales care is 5th rate. The attitude is poor. I have several customers with Quashqai’s who all have complaints about their car. I don’t feel that the car was NEW. I have never felt so dissappointed with any car I`ve had more than this one! Tip for anyone out there DON’T BUY ONE!!!!!!!!!!!!! What a let down. THIS CAR IS STILL ONLY 2 & HALF YEAR`s OLD & 18,000 ON THE CLOCK.
Responses to this review
I’ve had my car for one year. Brought it to garage after 3 weeks for rattling noise from rear of car was told there was no problems. Fast forwards few months both shocks need replacing. Wind screen wipers fail to work most of the time. Blue tooth only works when it wants. Spoken to numerous people who have all had problems with the shocks in this car. Rubbish car - Heather Bard from Ireland
I have had my car from June 2008. After 18000 Km I had trouble with the anti theft system (not key recognized ), after 3 days service shop resolved this. That year after 44,000 Km I had trouble with the coolant temperature sensor and I waited 3 weeks until a spare arrived. Without the coolant temperature sensor my car lost power and also showed wrong level of fuel in the tank. I like my 1.5 Dci Tekna and consumption on highway with 120 Km/h is okay 5.2 L - Nelu Maxim from Romania
I basically like the car, finding it lovely to drive, useful equipment & very comfortable. However it needed the front discs & pads replacing when 2 years old (10k miles) & now needs them replacing again after another year and 4k miles ! although dealer / Nissan has agreed to replace them FOC as a "goodwill gesture". It doesn’t inspire confidence.
Don’t buy one! Renault / Nissan combined! A recipe for total disaster.
Great car so far only had the car two weeks and we are happy with the drive, I hope Nisson have sorted out their problems.
I got a second-hand Qashqai (UK) with 28k on the clock and up until now it has driven superbly. The only minor problem is that I’m hearing a squeak when I fully turn the steering wheel apparently it’s coming from the inside, somthing like plastic to plastic? Any help?
Responses to this review
I was having the same problem with my Qashqai. When I was doing a 3 point turn in slow speed, the steering wheel would squeak. Best way to describe it was like a dog crying. One garage said that it was the engine mounts which had worn. THis was fixed but the problem was still there. They replaced the brake discs and pads, and hey presto - problem solved. I didn’t think that the brakes would affect the steering wheel, but it did. Otherwise great car - Anthony Stavrinides from England
Hi Joseph, I am very interested in buying a Nissan Qashqai. How did you find your car for Malta trafiic? Is it comfortable? I am a bit confused about whether to buy a diesel 1.5 or petrol 1.6. Any suggestions? Thanks - Gordon Caruana from Malta
Three sets of shock absorbers, turbo charger, fuel leak, boot lock, the list goes on and on. The dealers are rubbish and Nissan are no better their aftersale service is second rate. I have had this car for two years and have spent most of that time back and forward to the dealers for repairs. I love the car but can not live with the poor quality and after sales service. I Will never recommend a Nissan to anyone, and I am looking to part ex and it has only done 30,000 miles.
Bought the car and for 6 months loved it: 52mpg, nice to drive if you are not into speed, comfortable ride and nice high seating position. After 6 months a litany of faults began, 3 new pairs of shock absorbers fitted, 3 diesel fuel leaks from the engine, recalled for steering alteration, 2 door catches replaced and still only done 21,000miles. I have traded it in for a new car before the warranty runs out in November 2010, not a NISSAN.
Reaching the end of the lease, quite sad it has to go back, has been the best 3 years driving I can remember, certainly the most problem free years. Reading other peoples comments I am glad I got the petrol engine as the main complaints seem to relate to the reliability of the Renault diesel. All I can add is that I haven’t had even a moments concern (only 14,000 miles on the clock but lots of that in killer short journeys). Biggest complaint - mpg around 25, yuk. We are a family of 5 and have found it great for everyday and for packing everybody off on holiday. The seatbelts to start to cut into the plastic as mentioned elsewhere but after 3 years I haven’t seen any seatbelt fraying, just a bit of damage to the plastic on the car body. The automatic makes driving the most simple and easy task, you really do wonder why you used to be so keen on constantly changing gears (I live in a town with roundabouts every few hundred yards). You can "change gears" yourself but it’s selected points on the range rather than actual gears so really ok for a bit of fun but why bother when the automatic mode delivers such a smooth ride (and never ever a roll back). Next car, probably another Nissan, probably a Juke, just hope I can figure which are pure Nissan and capture that reliability, it looks to improve mpg over the Qashqai as well which would be about the only thing on my wish list these past few years.
Cannot say enough about Qashqai, totally reliable, comfortable ride, brilliant driving position, well designed and thought out. A definite recommendation. The 1600 petrol version is fine for normal urban driving.
I’ve got a problem with the seat belt cutting into the plastic pillar cover fraying the seat belt, future mot failure, Nissan reluctant to fix the problem, plus shockies, how long should you have to wait ’til these are fixed? We’ve now waited six weeks!
Responses to this review
I had the same problem with the seatbelts cutting into plastic, and Nissan told me it was my fault for not having the seatbelt high enough. I pointed out that it cut into my neck if it was higher and their response was "tough". I’ve been through three sets of shockers and two sets of brake discs and pads, shockingly bad after sales service. I have just traded mine in for a Mitsubishi and the dealer has noted another problem with the suspension that Nissan never noted/fixed under warranty - worn suspension trailing arm bushes. I’m so glad it’s gone! I would never buy another Nissan! - Faye from Yorkshire
What a perfect car all ’round. I can’t fault it.
Only had the car a month but we have been very pleased with it. It is comfortable and the CVT makes driving so much easier than a manual. The handling is fine and the seating is very comfortable. I only hope that the faults I have been reading about have been ironed out...
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Adam, I’ve been a member of the Qashqai owners club UK for some time now, and can say that most engine issues involve the Renault sourced diesels. The 1.6 and 2 litre petrols are Nissan units and have proven to be reliable with few problems reported. My 1.6 had a new aux belt fitted as it started to squeal slightly on start-up and pulling away. This was carried out at the first service and is a known issue with the 1.6 engine, a better quality belt is fitted solving the problem. My shocks are the latest revised ones for the previous model Qashqai ( 2007-2010 ) and are totally fine, an early recall was arranged for a steering cover screw replacement ( whatever that is! ) I would definitely recommend a Qashqai to anyone looking for a more stylish alternative to say a Golf, but personally would stay away from the diesels, because the legendary Nissan reliability lives on in their petrol engines - Stuart from London
My wife and I have (many years experienced and careful drivers) owned our Nissan Qashqai Acenta 1.5 DCI for almost 3 years 17500 miles (only our 2nd ever new car and like most people had to work hard and save for the funds to purchase the car and of course because of Nissans previously good reliability reputation we were hoping for mostly trouble free ownership !!!!!) Although it is reliable and very good to drive. Good amount of technical equipment including packing sensors. I would like to worn ALL of the problems and faults the car has developed Uncomfortable high default setting on the sound system when start up. (Nissan say characteristic of car). TWO steering recalls. Lighting & alarm software reset Door locking solenoid changed (both doors) And of course the now common rear shock absorbers change (DEALERS WOULD ONLY CHANGE FAULTY ONE SO TWO SEPERATE REPLACEMENTS WERE NEEDED AND REQUIRED) and just last week BOTH REPLACED AGAIN (3 SETS OF SHOCKERS IN LESS THAN 3 YEARS) Nissan really, perhaps 1 modification, maybe expect but 2 mod WHAT has happened regarding your quality controls? Both front Track rod end arms (corrosion picked up at 1st MOT inspection, NOT from my dealer) Although thankfully our dealer has replaced these because our car is just within warranty (27 March) This is my 1st review I have ever written and from my experience with our Nissan I just felt I needed to warn other owners of these potential and common faults that they might have/get with their Qashqai’s and perhaps get them checked out before warranty ends.
Having lots of problems recently. Hard suspension which, has been replaced once. Squeaky front leather seats. Door handle trim has fallen off three times now, having been replaced twice. Parts very expensive; two new tyres £300, new front brakes £300, second service £300. It’s only done 25k.
Hi, I just thought I would let you all know that Auto Expess have done a 60000 Miles strip down on the Qashqai to see if it’s actually any good. You will be amazed at some of the things you will read, it could be the answer to all your problems. My Qashqai is a dreadfull car, honestly would not recommend it. Sensible money will be going on a new 3008 (Yes, a Peugeot. Its a fantastic car) or a volvo xc60 even thought it’s alot more expensive than the Peugeot.
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We have just leased our first Nissan after driving Peugeot, Mazda and Volvo, which we found were too small. I’m six foot, and fit in the Nissan with no trouble at all plenty of space for wheel chair and shopping. The 1.5dci engine is a dream on the motorway - Derek Harrison from Warwickshire
My brother bought a new 3008 1.6 HDi Exclusive brand new in November 2009, I also have a June ’09 Qashqai 1.5 dCi Tekna and the Peugeot is definitely the better car! For a start, I have had two sets of shocks on the back, a new power steering pump and turbocharger. His Peugeot has given him no bother at all and it’s a far more advanced car! I am still paying for this damn Qashqai but once my HP is clear, it’s for the road and I might get down to the local Peugeot dealer, though I don’t want to be seen to be copying my brother haha - Micheál McKiernan from Northern Ireland
I have had 50 cars to date all different models With all kind of problems, But the Acenta 1.6 is good all round car I had my basic faults like shock absorbers and fan belt as the rest of the early ones, but other than that, (no problem) Thanks J Edgar’s of Rowrah, Cumbria
One of the first on the road and the only problem after 28 months has been a squeaky fan belt, which was sorted by the dealer. An ideal car with good, higher driving position, plenty of leg room all round. Have ordered new model, the +2, and have every confidence in the vehicle.
Buying this was the biggest mistake of my life!. It’s so unreliable, you can tell Nissan and Renault are building and designing cars together because it’s got the awfull reliability of Renault and the boring, uninspiring, dull feel of a Nissan. The engine just about starts in the cold morning and I have had new shock absorbers fitted. Not good for a year and a half old car!! Don’t buy one.
I purchased mine in Aug 08 and have had masses of things go wrong. It’s been back to the workshop about a dozen times and is currently experiencing a thumping noise from the rear on uneven road surfaces, has anyone any ideas? And yes, I’ve had shockers changed.
Responses to this review
The problem with the thumping noise from the rear is the bushes in the rear axle, and it’s a known concern. Take it back to the dealers and get them changed - Trevor Mann from England
I had the same problem it was the boot lock... Catherine Kelly from Ireland
It’s definitely the boot lock. An easy solution is to wrap insulaton tape round the keeper and you will find the noise goes away - William Morrison from Scotland
Question. How small are your testers? Two minutes in the front and rear of a Quashqai revealed that it’s too small for a normal six-footer. In the driver’s seat my head hit the top of the windscreen and even with seat fully lowered I still had to move it back, severly reducing rear leg room. It’s certainly no replacement for the Tino which was, indeed, man-size. No sale there then. I’ll stick with my C-Max which has generous head- and leg- room (and full-depth rear side windows).
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I can only presume you are dreaming. Im 6 foot 2 and find plenty of room - Rob Crabtree from Lancashire
I hate this car, so much so that I took it back and the dealer bought it off me. It’s so uncomfortable behind the wheel and its not nice to drive, on the test drive it felt nice to drive but when you live with it everyday it’s horrid. I had serious trouble with the suspension and exterior trim, also the 1.5 DCI engine really struggled to pull the car in any sort of degree, also in the mornings it really struggled to start. If this car is all its cracked up to be what it’s supposed to be? Stay away and buy a decent reliable car like a Mazda 3, Honda Civic or a Peugeot 308 - Jim Lewis from Hertfordshire
I am very surprised by these negative comments, I have had my 1.5 DCI Visia for 2 years and notched up 62000 miles. I am 6’2 and have found the car very comfortable, I have had no problems whatsoever and have been very pleased with the car, so much so I have just changed over to the NTEC version which is very well spec’d for the money - Steve Kitt from England
I have had mine for three years, the only problem being with the shocks which have been replaced. I am six foot tall and I love the car. I would have changed it for a new replacement but I didn’t like the plain seats, so hanging on to this baby for now - Martin Rutley from Devon
I’ve had my 1.5 dci for two years and apart from one recall on the steering box screw I have not had any faults with the car. I am 6’5’ and 18 stone and find the car has plenty of room front and rear. What’s more the seats are excellent. I drive all over wales 6 days a week, about 45 thousend miles per year, up and down mountains and the M4 and find the engine pulls well. The car returns 56/62 MPG, what more can you want from a car? I will buy another and reccomend it to anyone - Jim from Carmarthenshire
I have arthritis and the problem I have found is that even with the seats lowered I struggle to get in due to the low door height. I love the higher driving, which is why we chose this car, but my husband is only 5’9 and he keeps banging is head on the roof! (he is long bodied!). Previously had a C-Max, the head height was much better in that but the road handling over-all is much better in the Qashqai - especially in the snow - Helen Mann from Staffordshire
Great car, but after 17000 miles rear shock absorbers bushes have spilt. This is a known problem but not a recall. Also, cam belt needed sorting. Otherwise, sat nav and rear camera are brilliant, just like the rest of the car. Postcode sat nav would be even better. I will buy another Qashqai next year; going for the N-Tec.
Responses to this review
Cam belt I was told... the 1.6 petrol qashqai does not have one....? David Roberts from Denbighshire
I’m comptemplating buying one (1.6 QASHQAI VISIA) and would be grateful to have some answers to these questions. 1. Does the 1.6 litre petrol engine use cambelt or timing chain? 2. Does anyone know if Nissan sorted out familiar problems associated with the earlier model (pre-facelift) 3. Any info on real world fuel consumption. Thank you - Kofi Sampong II from Ghana
A fantastic car -not all QQ club members are dissatisfied with their cars! (see comment 11/08/08) Great for fuel-long and short journeys. Very comfortable and a great ride position. We replaced a Nissan Primera estate but haven’t found the smaller boot a problem at all and it’s very quiet. Yes, I do have 2 niggles-the size of the clock and when you attach roof bars you have to pull away the door trim but other than that if we had the money would would buy a second one!
This is my second Qashqai Tekna. I bought my first on May 2007 and was delighted with the car for the time I drove it. I just had to upgrade to the 2009 model. The improvements I have noticed over the 2007 model lie in the 18" wheels the Tekna now has. In the few days I have had it 3 passengers have commented on the superior ride. Not that the other car was bad mind! The Connect system appears to be very functional incorporating Sat Nav, bluetooth connectivity, radio,CD and MP3. The colour reversing camera is a good upgrade over the 2007 model too. Rear privacy glass, a new silver grill and 10 spoke alloy wheels only enhance what to me is a very nice car. As for reliability both cars start first time every time and although the 2007 model had a problem with a whine from the fan belt in wet weather it was cured by a trip to the dealers. Hopefully the 2009 model with not suffer with the same affliction. I did mainly urban driving in the 2007 and managed about 35 Miles per Gallon. On longer trips the MPG rose up to 42 when using the cruise control. One happy Nissan QQ owner.
Great car when compared with the Astra, Focus and Golf. Each of these competitors have their merits, Focus great to drive the Golf being classy etc, but the Qashqai combines the needs of everyday life brilliantly. The 1.6 engine has enough power for both town & motorway driving, it’s no boy racer but keeps up with faster traffic easily. Having the high seating also makes pulling out from junctions a lot easier, and adds to a feeling of being secure, helped in part by the cock-pit like feel of the interior. To date I’ve not had any issues with my QQ, the fuel economy is around 30 in town, which is not too bad ( considering its size ) and should improve once loosened up a bit. Also group 5 insurance is what you would expect for a super-mini not a car in this class, which means that my ownership costs should be competitive. Finally the quality of the fit and finish is top drawer, but the quality of the materials used are not quite in the Golfs league but easily better than a Ford Focus.
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Considering this is a modern car I think that the fuel consumption is poor. I am due to get a 1500dci QQ but as it stands the 1600 petrol QQ is no better on fuel than my 1998 Renault Scenic 1600 petrol, which does 30mpg in town and upto 44mpg on a steady run. I recently spent a week up in north Wales. The drive to north Wales from south Wales consist of winding A class roads. I averaged 41mpg over the 5 days which consisted of the journey there and driving around local roads when I arrived. That is excellent for a 12 year old car with nearly 140000 miles on the clock - Kevin Cozens from Swansea
Thought I’d give you our thoughts on the base model which we are about to return at the end of its two year lease. I’ve rated a 3 but 3.5 would be fair. Good points : Looks good, plenty of space, nice cabin/materials, higher driving position. Bad points : Notchy gearbox, could do with 6th gear for motorway cruising, servicing expensive. We’ve been happy with the car over the last two years bar the comments above. Average 34 mpg over the two years for mainly about town running.
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Hi Steve, I have had my Qashqai 1.6 N-tec for 4 weeks now and am really enjoying the drive. There are a few niggly things that I could comment on, but overall I am really pleased with it. The main issue I have, and I shall speak to the dealer this week about it, is when I approach 70 miles an hour (around 67-73 miles an hour in fact) I get a lot of vibration under the accelerator pedal. The steering wheel doesn’t shake, just a lot of vibration on the pedal. I know it is only a 1.6 and I expect it to struggle a little at that speed, but I never had that vibration in my 1.6 Astra. Any thoughts? Claire from Kent
4 star looks, intense blue - great colour. Only one thing... I drove 10 miles after filling it up before the petrol gauge moved from full and started dropping - so not great.
Unfortunately I don’t share the below opinions. I bought a 1.5 diesel for my wife and it is now back at the mechanics workshop just one week after taking delivery. This diesel engine is a bit of a nightmare. Great economy but very low on power. Nissan’s figure of 12.2 seconds for 0-100kph is simply a lie. I think 15 seconds at best. Also, after the first 500 miles, the engine starts to sound like a bag of spanners. When opening and closing doors, you need to treat it like paper as the noises and rattles make me fear that something is going to fall off at any moment. It must be Nissan employees putting on the previous test reports because if you look at the forums in Qashqai club, you will find that there are many angry owners out there. If someone offered me what I paid less five hundred quid to take the car now, I’d bite their hand off.
Great little car but I’m not sure I’d rave about it being the best car I’ve ever had. For a 1.5D the engine is surprisingly good. It can be a little bit noisy but all in all very good. The Tekna comes with a few luxury items that I think are a must for this car. The panoramic roof is a nice gimmick and lets lots of light into the car making it feel extremely spacious inside, great for long journeys if you have kids in the back! To be honest, it probably wouldn’t matter to me if it had it or not though. The driving position is excellent and even though it’s such a tall car, it handles pretty well. I have had mine now for about 8K miles and so far it’s been up to the usual standards of Nissan as far as reliability goes and I really think this car will continue to run forever. Trim quality however is also to usual Nissan standards which is a bit disappointing. After such a short time I am having a couple of problems with the trim but they are all fairly minor. 1) Plastic surrounding driver’s door lock is loose. 2) Driver’s door mirror is a little loose so vibrates at speed. 3) Driver’s door hinge makes loud clicking noise when opening/closing . 4) Rubber stopper on inside of boot lid has come off. 5) Lots of rattles from parcel shelf (could be related to 4) 6) Rear seatbelt machanism cover has fell off. 7) Front fog-lights seem very very flimsy - be careful when washing! Besides these minor faults, the over-use of cheap plastic parts is a little bit worrying but much much better than the Dodge Calibre I looked at as an alternative. The leather in the Tekna also seems a little "plastic-y" but again at the price range I wouldn’t expect much else and it does seem to be quite hard wearing so far. Boot space is OK, but I also looked at the Kia Sportage which had a great flat folding seat arrangement allowing for masses of boot space (different class of car though) Although I have been looking at the Qashqai 2+2 and this seems to have a similar flat-folding seat arrangement. One of the strangest things about it is that it has turned more heads than any car I’ve ever had (and I’ve had a few exceptional cars) people just seem to be so interested in it. Almost anyone who passes it in the street seems to want to have a look inside! Not really surprising though as it definitely has some quirky styling. My verdict - good value, great family car but I do miss my old Saab. There’s definitely a market for this car but I don’t know if I personally would have another one.
After having had two Ford Focus’s, I needed a change and what a change! Far better than the Focus, better for value, better to drive. Buy one!
Just completed 2000 miles in my Tekna. Best car I have ever owned, if you can afford it go for the 2.0 with the glass roof and leather. I had test drives in Audi, Lexus and BMW but the Qashqai beats them all for comfort, styling and design. The car attracts admiring glances where ever I go and looks a premium car. 10 out 10 for Nissan.
I agree with the comments on this site. The Qashqai is a cracking car and does what it says on tin. It is quite a heavy car and feels supremely solid and practical. Well done Nissan you’ve got yourselves a winner!
I used to drive a Mini Cooper S, and wasn’t on the lookout for a new car until a colleague at work brought a brochure for the QQ in to browse (his missus had pointed one out to him in a car park and he’d decided to look into buying one for himself). From the moment I got to the page showing the panoramic glass roof, I wanted one. Within a week I’d checked out all the specs, read lots of reviews, test driven a 1.5dCi Tekna and ordered one! I pick it up middle of June and can’t wait!
Ran a Vauxhall Meriva for many years and was very happy with it but fancied a change. The Qashqai seemed just right for me and my expanding family, and the interior space and ample boot room fits all 5 of the Sutton family with room to spare. Ride position is high, suspension very good. Cost price is very reasonable and left me with change from my budget. The engine is punchy, I went for the 2 litre rather than the standard 1.6 as I enjoy having the power to pull away and overtake when necessary. There are almost no negatives, if I had to be picky then I might say that the large pillars make visibility poorer than it could have been but this really is a small quibble. Everything about the Nissan Qashqai is well laid out practical and I would not hesitate in recommending it to family and friends.
I fancied a change. I didn’t want a gas-guzzling 4x4 or an ordinary MPV and went looking for something "different". This was when my head was turned by the Qashqai, it is called a compact MPV and looks much better in reality than it does when looking at images online. Fuel economy is good (50+) and the CO2 emissions are only 145g/km which means it is classed as green. It also falls into insurance group 5 - not too expensive to insure. If you are looking for something a little different that gives a great feel of security for your family plus making family outings a pleasure rather than a chore then I highly recommend the Nissan Qashqai.
Fabulous car. Really comfortable, Sat Nav and integrated bluetooth definitely worth it. Very smooth drive on motorway or B roads. I like the high driving position to!
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Hiya Cath, what is your 2 litre like on petrol? I have been given anything from 34mpg - 49mpg around town! Before I buy I would like an owner’s perspective if poss - Linda Mansell from Lancashire
32.4 - stays the same all the time. I do a mix of motorway and B road driving - Cath from London
You more than likely have water getting into your car or the A/C needs a service or you need to change carbon filter - John Walsh from Ireland
Fantastic, best car I have owned, and that takes a lot for me to say as I am very critical when it comes to cars. I have covered 8,500 miles now. very reliable, economical, comfortable and certainly different from your average ford focus looking cars.
I wanted a car to replace my VW diesel Golf, the qashqai 1.5 dci turbo diesel 104 bhp was the car i brought ,excellent fuel economy 55 m.p.g. plenty of power from this small but lusty engine, great for parking with a tremendous lock, it sits nice and high so you get all good round visibility. I just done 30,000 miles in this car and I can't fault it
I wanted a car to replace my Primera. At first I dismissed the Qashqai and looked at Toyota, Ford and even BMW. However, one test drive and I was hooked. It’s so well finished, extremely comfortable, superior equipment levels, a great drive and economical. The versatility of the split seats and rear luggage space make it a proper load carrier too. The elevated driving position is great in traffic. Overall - an excellent car.
I am very pleased with my 1.6 Visia, it provides me with a comfortable ride due mainly to a good driving position. The cruise control and reversing sensores further enhance the quality feel and the reliabilty has so far not been called into question. Good inside space and the certainly feels safe on both A-roads and motorways. An excellent product from Nissan, well done to them.
This is the ideal choice for a family 4x4. The new car price is within the reach of most and the reliabilty is exemplary. This is a comfortable ride with a great feeling of safety and solidity. Spacious, reliable and good value for money.
What a car, bought this to placate my wife, who wanted something big enough for all the family, but small enough for her to handle and also not get too beat up about the green issues. Since buying this car, I have commandered for myself, as it is a complete joy to drive, has quite an angular look to it and is a bargain to boot. Highly recommend.
The Nissan Qashqai has the feel of a premium 4x4 without the price tag or the hate, no one will believe that this car cost less than £25,000 or that it does 50mpg! Try it!!
Perfect style and perfect handling! Suprising performance and economy from 1.6 engine! Only sound quality of the speakers is poor!
Difficult to pronounce, easy to fall in love with. This car is so stylish and my kids absolutely love being driven to school in it. Great on short or long journeys. Havenít found anything about it to dislike. Definitely value for money.
A mild facelift keeps the Nissan Qashqai in the running as a family-friendly crossover thatís good to drive and affordable to own. Thereís also the +2 model for those who need some extra space for people and luggage, while a new Pure Drive model lowers emissions. Otherwise, the Qashqai continues to [...]
2.0 dCi Acenta 4x4 - The Nissan Qashqai is a breath of fresh air Ė itís stylish 4x4 image, spacious cabin and solid build make it a perfect choice for young families. The looks and driving position of an SUV that drives like a car. [...]
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