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Stylish, insightful and spirited – that is the manufacturer’s description of the Mazda6 and it’s difficult to disagree with the Mazda6 having finished as runner-up for European Car of the Year on its debut in 2003. In Japan, the Mazda6 is marketed as the Mazda Atenza, though the Mazda6 name is adopted throughout the rest of the world. There have been many different model shapes of the Mazda6 made available including a four-door, five-door, an estate and a sporty Mazda6 MPS. The popularity of the Mazda6 should not be underestimated – it sold one million units worldwide faster than any other previous Mazda.
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2.0 diesel TS2 - The Mazda 6 is a competent performer that handles well. Quality interior and solid feel further add to give the newer model a more substantial feel. Auto-dimming rear view mirror fitted as standard is... read more
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There are 20 consumer reviews on the Mazda 6, the 10 latest are displayed below.
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One of the first of the new Mazda 6’s and both my wife and I loved the car as soon as we saw it. That continued until recently. We were impressed with the drive, economy, styling, comfort and overall feel of this excellent looking car.....and then.....SNOW !!! Yes, it warned us of impending slippery conditions, what it didnt tell us that it simply had no way of combatting them !!! The arse end was all over the place and on the slightest of incline, despite new tyres etc, etc.,it simply could not cope. Others on the hill were up up and away,and here was I, going sideways!! Luckily I guess we don’t regularly have winters and conditions like we have had the last 6 weeks!!!
Submitted: 13/02/2010 13:32:51 | ID: 4603
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Despite continual ingress of damp into the headlights I have been told by Mazda that this was quite normal and to keep my headlights on for at least 15 minutes daily! The boot was almost impossible to open as as lifting arms were obviously not strong enough for the weight of the aerofoil on Katano model. I waited some 3 months for Mazda to obtain stronger arms, which I think came from Japan. I find that after you purchase a new Mazda the dealership isn’t really interested in any complaints you have after that time. I find the clutch very fiery. I do not think I shall buy another Mazda.
Submitted: 12/01/2010 22:02:46 | ID: 4258
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I cannot fault the Mazda6 (52 plate) apart from the rear wheel arches. I have had them done once under warranty but they are starting to rust again. Also, I have had the alloys replaced under warranty but with a £200 penalty.
Submitted: 11/09/2009 11:37:06 | ID: 3549
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We bought this car from new and after 12 weeks I took it back because the engine dipped at 60mph, was informed by the main dealer nothing was wrong! This car went back several times and again was told nothing wrong!! However in October 08 I was driving home and a great cloud of smoke flew out the exhaust, the engine was reving at 4000 and I had no gears, the DPF had gone on it, went into be mended it had also melted the computer system - over 6k worth of damage. Eventually they said it was covered on the warranty also got told "not another one"!! Mazda knew this was a fault but failed to tell us when buying it, also got told the dipping at 60 was a quirk of the car, I nearly smashed the guys face at the garage having paid 17,500k - was not impressed to hear it was a quirk, the customer service at Mazda is rubbish. I logged a complaint with them every time my car had an issue, this model has been recalled and eventually it will be recalled for the dipping as I know a lot of other people have experienced the same, also the oil level, why is it the only car whose oil level rises surely this is not right?? I will never ever buy another Mazda, which is a shame as the handling on this car is superb. I had to drive other models whilst ours was being fixed and they were big noisy tanks, we are currently looking to get rid of it before the warranty is up...
Responses to this review
Same opinion about Mazda’s after sales service. I agree with you. In Malta, it is the same. They blame Mazda Japan. I won’t buy another Mazda next time - Aldo Mamo from Malta
Submitted: 04/09/2009 16:06:52 | ID: 3522
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This car has been nothing but a complete and utter nightmare. Clutch went at 44000 miles and required a new flywheel as well, cost £1200. Speaking to a Mazda technician I was informed that its a common fault on this model!!!! I have a 1997 VW Passat with 118000 miles on the original clutch. I’ve had continuous engine problems as well. Mazda cannot find a fault despite me taking the technician for a run in the car and him experiencing the problem first hand. Have been advised to replace various bits and also told in the same breath that it might not fix the problem???????? Mazda do not want to know. There is talk of a class action ongoing in the States over the dismal performance of the Mazda 6 diesel. I would certainly be willing to join a UK class action. Mazda customer service are worse than useless and will not accept any liability for the faults. I will NEVER buy another Mazda and will not recommend them to anyone. Mazda seem none too concerned. In closing I can only advise avoid this car like the plague.
Submitted: 29/06/2009 08:57:07 | ID: 3158
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Since I bought my 6MPS it has been provided to me as a new car with clutch issues creating the gear shift from 1st, 2nd gear as notchy and the car slips out of 2nd gear intermittently. Performed all scheduled services as per manufacturer warranty and each time I take the car back to the dealership advising the same gear issues, they give me different reasons, charge enormous service fees and tell me all is OK. Car has done 60 000km’s now and just took back to get service done by dealer, again same gear problems, however now the manufacturer warranty is out and only dealer extended warranty available with minimal cost coverage for up to 175,000km’s only or 5 years and I am quoted I need a new gearbox and parts which will cost me $18500.00 AUS to replace the gearbox. My advise do not buy a Mazda vehicle as the dealership are only making money out of the owner with false advise and when you raise your concerns to fix the bloody thing they hit you with a new gearbox which is not covered by warranty. Mazda does not return calls and don’t care about the consumers.
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I've had my Mazda 6 MPS from new (Feb 06), I've loved every minute of the car, until now. Yes the warranty has run out and funny noises started to come from the engine. A friend who is mechanic looked it over and said the gearbox was breaking up. Took it to Mazda (Shires Taunton, Somerset) and got this response "No sir Mazda gearboxes do not break up, it's the dual mass flywheel", so I left the car with them. 2 weeks later they rang to say they had replaced the flywheel and as they were doing that they also replaced the clutch! but it hasn't solved the problem, therefore they will have to take it apart again. 7 weeks later and the gearbox bearings and a cog have been replaced and all is well. Yes the bill came to over 2k, obviously i argued the case and the dealership deducted 20% and Mazda themselves deducted 20% (parts only though), still the final bill was just over 2k. I love this car and have driven 78k miles in it (mainly motorway driving & also a whole year out due to a bad leg injury), do you really think this type of thing should happen? I defiantly don't! Mazda will not shift and basically told me to go to the press and complain, they really don't give a sh*t about after-care at all. Although I have loved driving this car, I will definately not buy another Mazda, due to their attitude after warranty. Yes I was unlucky, I must have bought the Friday car! - Andy White from England
Submitted: 05/06/2009 12:11:10 | ID: 3060
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Rubbish car - had nothing but problems with it: clutch judder in reverse could not get 1st gear when cold and at speed the car used to vibrate through the drivers seat. I took it to two Mazda dealers, one said there was a fault, one said there was not. I had an independent engineer look at it and he agreed there was a fault. Mazda turned there backs on it as it would cost to much money to find the fault. So I went and got the new Mondeo - what a car!!!!!
Submitted: 22/05/2009 09:58:52 | ID: 2992
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Reading the above, my 6 has done 64k and I’ve had since 32k. Other than tyres, pads & discs and a power steering pipe nothing else has been required. Faultless starting at -16, comfortable cruiser at 85mph with cruise control on or off, handles reasonably well for such a lump, and when you hoist up her petticoat she goes like a bat out of hell. 4/5 score as the fuel consumption is a bit on the big side, and £210 per year for Darlings highway robbery/road Tax.
Submitted: 01/05/2009 14:52:22 | ID: 2878
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Clutch and Fly wheel problems seem to keep cropping up with diesel 2L - my mazda6 is ay 75k and clutch apparently will fail; I experienced same problem on 2L TDi Freelander at 55k miles, cost £800 for a clutch + dual mass flywheel, 2LTDi Mondeo’s - have same problem; There is definitely a common problem - design fault? Poor installation? Never had this problem and expense for a clutch with older cars. What's the point in doing 50 mpg when eco savings go up in smoke on cost prohibitive modern mechanical failings??
Submitted: 05/02/2009 09:24:58 | ID: 2476
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I have owned my 6 diesel sport from new. (now 4 years old) I have to say I have been generally pleased with it. However, I have just had the clutch go at 45,000 miles - this cannot be right! The price of repair is also outrageous - my research shows that this is a common occurance on the 6. I will never own another Mazda.
Submitted: 20/01/2009 15:57:39 | ID: 2404
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I also have a problem with my clutch / gearbox. A similar problem is reoccurring regularly now where my clutch pedal can be pushed with no real resistance and then bites immediately. Worse still is that on numerous occasions the pedal has actually stuck down when driving and I have had to lift it with my foot. I am due to take the car to an independent garage to see if they can find a fault, but following my last major service I can count on it being expensive due to the cost of Mazda parts. I took it to a Mazda dealer and had an inspection for £50 where they found no faults. Not impressed with their customer service either. The car otherwise is good but would not have another. I just hope the bill isn’t too expensive; especially before Xmas.
Submitted: 27/11/2008 11:41:07 | ID: 2202
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Like most notes on here I’ve had issues with the clutch. Specifically clutch release bearing which makes a loud rattling noise when engine is heated up and sitting idle out of gear. Not impressed with the main Mazda dealers attitude, was advised it was normal engine noise and that they would require authorisation from Mazda to remove gearbox. Car has done 4k only and I’ve put it back to my lease company who are taking up the problem. VERY disappointed with the economy that car delivers - short of Mazda’s claim of 52 to gallon. Anyone else had same issues???
Submitted: 31/10/2008 09:08:44 | ID: 2092
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I bought the car from new and, on the whole, it’s amazing. However, there have been a lot of niggles that have detracted from the pleasure of owning an otherwise great car. The main problem has been the gear box/clutch. The worst problem happened after a 200 mile journey (with only 1,000 miles on the clock), when I was leaving a motorway. The car went into first gear, but I found that the biting point had moved to such an extent that releasing the clutch at all resulted in a stall. I was stuck at the end of the slip road for several minutes until the problem seemed to correct itself, and the biting point returned to it’s usual position. This problem has not reoccured, but it can still be reluctant to go in to (or come out of) first gear. The car now only has 3,000 miles on the clock. The best advice from the dealership has been to wait for it to fail completely! I have also noticed today that there seems to be a problem with the automatic headlights, as they have one setting...fully on even in bright sunshine! This wasn’t the situation when I collected the vehicle. I may just be unlucky, but I will be reluctant to buy another Mazda unless all this gets sorted.
Submitted: 08/07/2008 12:36:51 | ID: 1645
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The car, although reliable has one of the worst gearboxes I have ever experienced, with 40k on the clock it feels like a 1960 car with 100k (it is the 6 speed manual). The dealer tells me it is normal and the gear change is always like that as Mazda have "crushed an extra gear in a 5 speed box". Well, if this is true, they should be ashamed of themselves. The gear change is notchy, clunky in 1st, 2nd and 3rd and I have given up trying to go into 1st unless I am stationary.
Submitted: 27/05/2008 09:13:17 | ID: 1491
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I had a terrible time with my Mazda 6 in 2007, out of the 12 months in the year I was only able to actually drive it for 4 months. It also cost me aver £6,000 in repairs. The clutch and a cracked piston were just 2 of the problems that I faced with the car. I will never buy Mazda again, not only because of the car continually breaking down but also because of the extortionate prices of Mazda parts. My advice would be to avoid any Mazda cars like the plague.
Submitted: 30/04/2008 14:26:33 | ID: 1386
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The following are my first impressions based on around 500 miles of motoring since picking the new girl up yesterday! Although I’ve test driven the diesel for reasons I won’t bore you with I’ve been driving the petrol 2 litre in TS spec for the last fortnight which makes for some interesting comparisons. The handling of the car belies its size and it does indeed feel like a much smaller car to drive enthusiastically. Although the diesel is cracking to drive I’d give the edge to the petrol probably because the heavier diesel donk in the nose does dull responses a touch and also because the 18 inch wheels on my Sport spec diesel make for a little more bump/thump. They also tend to track road imperfections/cat eyes at slower speeds more than the smaller wheels on the TS spec model. The 18" alloys do look superb though’ so it’s question of ’What price fashion?’ Brakes are strong and easy to modulate. The engine on my diesel Sport, at around 140bhp, is respectably swift and settles down to a barely audible hum at cruising speeds. Like all oil burners it can be a touch noisier under heavy acceleration at lower speeds but in general noise and vibration are pretty much absent. The petrol 2 litre was very quiet indeed but less torquey and much thirstier. In a couple of weeks the trip showed an average consumption of 26mpg for the petrol and so far, on a tight new diesel engine, 39mpg. I expect that will improve to at least the mid 40’s with a few miles but I’ll keep you posted. Wind noise is very well controlled and tyre roar is distant but again, more pronounced with 18" Sport wheels than the smaller TS versions. The kit on my Sport spec is exceptional: A Great dual zone climate control system that really does create separate temperature zones for driver and passenger. A very simple voice activated Bluetooth phone system that does what it says on the tin - excellent! A cracking, clear and powerful Bose sound system with 6 CD in dash changer and an aux input for MP3 player. Very bright Xenon headlamps that illuminate the dark bits of corners as you go around them. The beams also seem to move up and down (?) if so sometimes they are a little tardy and either point too far down or too far ahead although I’d appreciate another owners views on this? Heated seats (luvverly), comfy half leather easily adjustable seats and rake/reach steering wheel are also top notch for getting comfortable. Cruise and auto lights/wipers of course although as the car is set up to have day running headlamps and the ’blackout dials’ have to be illuminated to see the figures, an ’off’ setting seems a little superfluous! All in all pleased with this very capable car.
Submitted: 03/03/2008 12:06:15 | ID: 1098
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It was probably the clutch in the first place. It€™s just a money making design. The flywheel and clutch both have to be replaced after 60 odd thousand miles. Dealers charge around 1300 pound to fix.
Submitted: 18/02/2008 09:33:52 | ID: 1037
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No review submitted.
Submitted: 02/01/2008 11:55:35 | ID: 873
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Really good to drive. Perhaps a little overshadowed by the new Mondeo but a really capable car with refined feel and great stereo. Cheap contract hire deals still available due to strong residuals and good discounts from Mazda dealers now available.
Submitted: 22/10/2007 12:24:50 | ID: 332
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I’ve had this car for 6 months now and it’s been one problem after another, mainly with the gearbox, which was eventually replaced but is having to go in again now because of a problem with the clutch. Have been assured this will be dealt with and I’ve just been very unlucky – has anyone else had the same problems? Seriously thinking of getting rid of this car!!
Submitted: 05/09/2007 11:35:30 | ID: 167
There are 20 consumer reviews on the Mazda 6, the 10 latest are displayed above.
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