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Ford Focus C-MAX Road Test Reports and Car Reviews

Ford Focus C-MAX

Lively, responsive and up for anything, the C-MAX has the dynamism of a sports car. Great handling, it lets you take control of tight corners, power down the straights and take command of the streets.

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Ford Focus C-MAX Car Reviews

Teresa Alexandre, Hampshire

Ford Focus C-MAX C-Max 2.0 litre diesel 2003

1 star review

I have a Ford C-Max 2.0 litre diesel and I am very disappointed with the car. After a year of buying the car I started having problems with the power. The car started losing power for no reason while driving. I have taken the car back to Ford dealer three times already and they replaced lots of parts but I still have the same problem. This happened while still under warranty and even after three attempts Ford dealer still cannot tell me what is wrong with it.

Submitted: 28/04/2008 09:25:58

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Steve, Cardiff

Ford Focus C-MAX Zetec 2004

3 star review

My C-MAX 2.0ltr diesel is in for a service with a Ford dealer. I had told them about the lack of power in the car and smoke coming out of it when the car is turned off. They have just phoned me to say that the Egr valve is faulty on the car, the cost to me to have it fitted by Ford is £400. This is the last straw, I have had this problem with this car on and off over the last 3 years and it’s only done 26,000 miles. Ford never found the problem until it was out of warranty, funny that. Money talks. Come on Ford, do the right thing.

Submitted: 03/04/2008 15:32:46

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Peter Farr, Buckinghamshire

Ford Focus C-MAX Zetec Diesel 2007

1 star review

Expected to buy car tomorrow but read the faults submitted and I may not. Thanks for your comments, it was going to be a 1.6 as there would normally be only two of us in the car but would now consider a 1.8 or is it 1.9 Have they put the faults right on the 05/06/07 cars, or even the 08 plate, no answer no buy.

Submitted: 28/03/2008 09:27:22

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Allan, Yorkshire

Ford Focus C-MAX 2.0 TDCi Zetec 2004

3 star review

I really like this car - does everything I need and drives really well, but... I’ve also had similar problems to others. After 1 year the EGR valve stuck and it let me down a few times before Ford admitted a problem. The symptoms were that the car started fine but didn’t restart after a short journey - if it hadn’t had time to warm up properly. Having sorted this, I then had a problem with it losing all power at speed on the moterway with a baby in the back and massive wagon’s up my backside. Ford’s computer said ’no’ so Ford told the dealer to hand the car back with no action. I complained to Ford and got a smooth ’not our problem’. I have now got starting problems again and been let down again this morning. Car now out of warranty. TIP from AA man. Carry a rubber mallet. Take off the engine cover (I now leave mine off) and tap the aluminium pipe to the right of the engine as you look at it, somewhere along the middle of it. This frees the valve and the car starts. Not a permanent solution, but has got me going when I’ve been stuck. Planning to sell but still love the car...

Submitted: 14/03/2008 13:14:38

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Paul, Lothians

Ford Focus C-MAX 1.6 TDCI 2006

1 star review

I bought this car in August 2007 and since December have had the most aggravating experience of my life. The car started cutting out for no reason while driving and the first three times the Ford dealer in Edinburgh just re-set the computer and told me it was fine. The fourth time, after they couldn’t find the fault, I looked on the forums and read about the faulty EGR valve causing these kinds of problems. The next day after I told the garage this, they miraculously said that the EGR valve needed changing. I waited a week for them to do this, and then a few days after getting the car back, I got stranded at Prestwick airport with the same problem and had to get towed back to Edinburgh. So the car is now in for the FIFTH time and four times the AA have had to tow me to the garage. Ford will not provide any replacement vehicle for me so I have had to hire a car four times which has cost me several hundred pounds. Now- they say that the EGR valve they fitted last week must have been faulty too!!!!! and have ordered another one. Because they don’t know how long it will take to come in, Ford still will not help me out with any vehicle hire!!! Both the dealer and Ford customer services have been very, very abysmal and as soon as they tell me the car is repaired I will trade it in at the same garage as I have no confidence in Ford or Ford Customer Services whatsoever.

Submitted: 11/03/2008 09:37:56

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Barry Grantham, Northamptonshire

Ford Focus C-MAX 1.6TDCi Zetec Auto 2004

2 star review

Purchased the car second hand from Seniors of Market Harborough. First noticed problem after 4 or 5 weeks when the car lost power at 1700 - 2000 revs when starting off. When the power kicked in there was a putter of black smoke coming out of the exhaust. Quite disconcerting! The car went back under warranty and eventually had its computer ECU updated by the local Ford dealer, they hoped this would fix the problem. It didn’t! And whilst I was finding this out, I had one of those power losses which Ford call ’get you home mode’. Fortunately I had just got off a dual carriageway when this happened as it only allows you to go at 20mph. Back to Ford main dealer again on 19th December 2007, they have changed the transmission fluids, checked the wiring and generally cleaned up. However, another test drive showed that the problem is still there. It has now been suggested that the EGR valve needs changing. I am now waiting for Seniors to decide if they want to pay out any more or exchange. C Max has lost all of my confidence. Seniors have been brilliant. They have given me a loan car for the whole period. Cannot praise them enough. But it is now the 12th February 2008 and I am still C Max less.

Submitted: 12/02/2008 15:43:59

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Christopher Coughlan, Surrey

Ford Focus C-MAX Zetec Diesel Auto 2004

1 star review

Thought I had the perfect car until it lost power randomly. A really frightening experience. Bought from a car supermarket under warranty. The fiddled with it, had it back three times and then finally sent it to Fords who have had another three attempts. Nearly 4 weeks and still no car. Surely Ford knows about this fault as it’s well documented. My first Ford and hopefully my last.

Submitted: 07/02/2008 15:22:19

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David Turner, Yorkshire

Ford Focus C-MAX 2ltr ghia tdci 2004

3 star review

only had it 2 months, 70000 miles on clock, no rds on radio, known fault, back door started to open itself, scary, back window shades don’t retract too good, apart from these minor details this c max is comfortable and very fast, just started with electronic handbrake fault too, doesn’t come off on first push of switch, takes 2 or 3 goes, Japanese equivalents far better, inside and out, but ford engine is better, had a galaxy for 10 years before this and it knocked the spots off the c max

Submitted: 21/01/2008 16:12:45

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Peter Jones, Worcestershire

Ford Focus C-MAX 2005

4 star review

very interesting to read Michael Williams’s report regarding fear factor with his C-Max I have had my 2.00TDCI Ghia for one year having bought it from Brooklyn Ford Evesham. First year only driven by their manager. First time it happened I took it in and because their was no computor indication of the fault they couldn’t find anything, second time they still couldn’t but suggested it was the air filter which they changed, lasted a week before it happened again. Usually it happens when pulling away however last Monday it happened five times and then at 60mph on the motorway and then last Friday and as I had free road in front of me I tested to see how long it would last for before coming off the accelerator( which cures the problem , almost immediately ) and it stayed at 15mph for 500 metres. Back in to Ford this week and hopefully this information will solve the problem....I await in anticipation

Submitted: 10/12/2007 09:26:48

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Dimitrios Vogiatzis, England

Ford Focus C-MAX 2007

5 star review

I’m really surprised to find continuously on the Net reports about this car.As an owner I’ve never had any real problems with my 2.0TDCi C-max.As a matter of fact I’ve started to believe that all this kind of malfunctions appears to cars made in G.B. I clearly remember that before ordering my car I asked them where it’s been made and the answer was "Colonia,Germany."I’m really sorry to believe this but till now all bad reports come from U.K. However,those men in Ford should have do ne something in order to save the company’s good profile.Looking forward to read any comments on my report. Dimitris, Hellas

Submitted: 14/11/2007 10:35:27

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