27 August 2016
As a now very old and retired time served motor engineer and then motor trade group gen. manager I have to say that I am absolutely stunned at the lack of dealer sevice and then customer contact arrangements given out by Fiat UK. My problem is a simple I want someone to explain the ideocyncracies of the panda central locking system where the tailgate lock censor is not allowing any of the car's to lock.. I simply wanted to know if I disconnect the tailgate''s sensor wiill it allow the other doors to lock. Having phoned Vospers Ltd my local Fiat main dealer, (with three branches and NONE had anyone I could speak to in their service depatments.. NB. "We are not really allowed to give technical service infornation over the phone" Hmmm. Also The single electrician" was on a factory course", "why not phone again tomorrow"? Err no,... Could you phone me back tomorrow with an answer to my query? (They didn't). So later next dat I phoned again with exactly the same result. I then asked "would it be better if I telephoned Fiat Technical Dept UK?" I was given the number..0800 34280000 (It didn't connect?) On looking looked up the number on the Fiat UK website..The number was correct?? On checking the Fiat UK's website again it also suggested a "customer chat line" on 08702186685...It is aso "not a correct number"??? What a debacle..I just gave up I shall just phone around the country until I find a friendly Fiat Electrician. One thing is also for sure . I won't be buying any more Fiats
Submitted: 2016-08-23 | ID: 134584
Nice little Panda 4x4 2013 July. Living a quiet retired life, I had done only 8,000 miles before the fly-wheel broke into pieces. Still under guarantee, but Fiat's chief sales director says I've been driving too recklessly so car is not covered by the guarantee. Hands up anyone out there who would buy a car if you knew that there was a strong possibiliy that it would break a fly-wheel in 8,000 miles of careful driving and would have to pay for supply and fitting of a new one, even though the chief sales director had told you it was still under guarantee ! Pity, one of the best cars I've had in over 60 years of driving, until this disgraceful attitude of Fiat's top management. Fiat, this my first and last. Never again.
Submitted: 2015-11-20 | ID: 123749
My neighbour bought a new panda automatic yesterday. She drove it 4 miles home and by the time she arrived the smell of overheating electrics was overpowering. On lifting the bonnet the airfilter cover was red hot and the smell even worse. She has asked the garage, WLM at Walton, to take the car away and find out what is wrong. Please let me know if this is a major problem as a fire is the last thing we want to happen.
Submitted: 2015-03-30 | ID: 114072
Bought this car last month & have already put 3.5K on the clock. Routinely drive 500 motorway miles per week. Wonderful car, fun to drive. The first 4X4 I've owned - bring on the snow!!
Submitted: 2014-10-25 | ID: 105101
North Yorkshire. Bought New Panda 1.1 December 2010 for shopping trips. Present Mileage 5800. (Drove all over Spain in one 1983) Garage checked Panda for power steering failure: Cost £54 plus time and petrol to be told the battery only needed charging! Checked for liquids regularly: now told after winter check ’’advise rear shock absorbers top bushes worn £203.04; requires service oil filter corroded Bronze service £99. Front brake discs in very poor condition £174.68. All prices include VAT. Howzat for a first MOT test result - now due? Any comments? My BMW 25 years old going strong with none of this cost except rear shocks last year plus odds and ends. (I suspected an unsuccessful plot to sell me a new car).
Submitted: 2013-12-27 | ID: 39133
I really like the Panda, fun to drive, easy to park, good headroom for passengers, and a very good boot size for a small car. Also easy to fold the back seat down for carrying large items. The only disappointment is the petrol economy. I was expecting 57 mpg, and 45 is the best I can do. Maybe I should have looked for a diesel for the economy I was expecting? Would I buy one again? Yes definitely, but maybe try the diesel.
Submitted: 2013-06-08 | ID: 39132
You just can`t fault the Fiat Panda. It’s very economical with lots of space for a city car. The 1.2 engine is very nippy. Fun to drive and simple to service.
Submitted: 2013-06-08 | ID: 39131
A reliable little car, but the fuel consumption is not as good as I was led to believe, only about 45 mpg on a long run. It’s a tight fit to get in and out of the driver’s side door and the head room is not good. It’s also very frustrating not having remote central locking, you can get soaked to the skin in the rain having to struggle to find the lock in the dark. The accelerator pedal is far too high off the floor and makes your leg ache on long journeys. Otherwise this is quite a good and cheap car to run, although service costs are quite expensive at the Fiat dealership.
Responses to this review
How tall are you? I have headroom to spare and can easily get into this tall car. I weigh over 300lbs and am 6’4 tall and regarding the pedals - I have size 13 feet. The lack of space to rest your clutch foot is a pain. How difficult is it to use a key? Does your house have central locking? Here’s a tip - get it serviced at a local garage you trust. A full service cost me £100 - Wes Ruthven from Derbyshire
Submitted: 2012-12-26 | ID: 39125
After driving Japanese cars for the last 12 years the Fiat Panda 1.2 gasoline with Duallogic transmition, which I have been using for the last two years, has made me believe that Fiat knows how to build a little car for driving enthusiasts.
Submitted: 2012-02-21 | ID: 39127
Two complaints: The massive elephant mirrors are not necessary and just make the car wider, which is not so good in country lanes. I also get a draught on my right leg, even when all the vents are shut off it still gets in from either the foot vent or the door. The dealer says that is normal! Does anyone else get a draught? Otherwise great.
Submitted: 2012-01-28 | ID: 39128
What a great little car. Had it for three years now with no mechanical problems whatsoever. I paid extra for this model with the diesel engine but when I am averaging 67mpg then it has justified the extra cost. We regularly use this as our family car as it will happily take all four of us to the supermarket and take a boot full of groceries without a problem. It is great fun to drive, especially with the extra torque but the body roll means it does not like being thrown into corners. It is very cheap to run and to service and the build quality both inside and out is fine. I test drove a number of vehicles before choosing the Panda. It is considerably better than the C1/Aygo/107 for example. Fiat dealer gave us a good deal as well. I would recommend a Panda to anyone who wants a small but practical car that is cheap to buy and own.<br /><br />
Submitted: 2012-01-26 | ID: 39129
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Great little runabout - the ride can be a little harsh and limited boot space but hey, what can you expect from a cut price supermini? Much improved door mirrors from earlier models and no concerns - would recommend for motoring on a budget.<br /><br />
Submitted: 2011-08-26 | ID: 39130
I did a lot of research before buying and on the whole, it’s a great little car. No regrets but here’s what the ’my Panda is so cute and he’s called Peter’ owners neglect to mention: it could do with reach adjustment on the steering wheel. It’s comfortable but as a tall man, I’ve never found the ideal driving position. It’s the classic Italian short leg long arm issue. It doesn’t induce confidence during cornering, sometimes alarming, especially at speed. A swift change of direction is at your peril. There’s far too much body roll. It handles better with a full load. You can forget attempting to match Fiat fuel consumption figures. I manage an combined average of around 40mpg over a full tank. Even if I try i can only raise it to 43. Clutch, accelerator and steering are ludicrously light in feel. The pedals are also set off-centre. Windscreen washer jets point where they like in spite of constant re-aiming.
Submitted: 2011-03-11 | ID: 39124
This is the third panda I have owned so you know I like them, but this is the first petrol I’ve had so I’m finding it a bit strange, almost having to push it up hills and gear shifting more often. The mpg is disappointing, 45 at best despite Fiat claiming an average of 57! It’s still fun to drive and I’d recommend it to those who like me have a larger car for longer trips.
Submitted: 2011-02-23 | ID: 39123
I brought my Fiat Panda 1.1 eco in 2009. So bad on fuel I sent it back to fiat three months after getting it as I was only getting 20 miles to the gallon, only to be informed by them to run it for 1,400 miles to get 40 to the gallon. It’s not what they in formed me when I bought the car, I was told that I would get 65 to the gallon after running it in. Well I’ve done just under 5,000 miles and still only getting 20 miles to the gallon. Also if stuck in traffic like the M25 for two hours it’s bad on backside when passanger. I wish now that I’d never gone for the scrapage deal and kept my Vauxhall estate diesel 1998, more comfortable and more to the gallon. Not a very happy person!
Responses to this review
Totally agree, Edward. We are all been taken in and trying to part-ex it is even worse news, mate. Fiat’s people should be shot for this. Got more out of my P-reg Fiesta with 157k on the clock. Complete con - from Staffordshire
Submitted: 2010-12-30 | ID: 39121
Hi there my Panda multijet is 3 years old today 26th Nov 2010, and covered 43000 miles, and what a great little car this is, its toured Scotland with 4 adults plus luggage, its up down motorways Leeds to Newcastle, then Leeds to Scottish Borders, no trouble at all. Around town after around 3000miles when fuel consumption and oil usage stabalised has returned 56mpg. If I drive not as heavy footed can actually touch 60mpg. Went from Leeds to Bridlington during summer, steady 50mph, brimmed tank at start, then brimmed back up in Bridlington, returned 78mpg. Would buy another with no worries, certainly better than our Toyota lease cars at work...always something not right with them.
Submitted: 2010-11-27 | ID: 39115
Bought second hand 9 months ago, at 60,000 miles and can’t honestly fault it, averages 50mpg around town 60 on a run, comfortable, handles well, fair amount of room with rear seat down, would buy another.
Responses to this review
The guy who wrote this report must be selling Pandas for a living. 60 mpg around town?! I don’t think so - Richard Paterson from Devon
I agree, there’s no way you get 60 miles. If so you’re invited to come over and see me and I will give you a fiver towards your petrol - Tony S from Staffordshire
Submitted: 2010-10-24 | ID: 39117
Got my 1.2 eco dynamic 30/6/2010, not impressed with fuel consumption, been on to Fiat say its what they expect but should increase after 3000 miles, just reaching 4000 no difference, anyone else having trouble? They don’t tell you this when purchasing, not impressed, good city car when concentrating on road and not fuel dials; what’s the point of cheaper road tax when it drinks petrol?
Submitted: 2010-09-24 | ID: 39116
Bought this car Oct 2009 with 26000 miles on, after 3 months needed top end steering done 50/50 due to out of warranty good dealer. Now this year needed with 36000 mile new shocks, cost so far £450 and £350 in two years yuck, but would say engine good.
Submitted: 2010-09-04 | ID: 39120
Bought new in 2009, nippy in town but a bit under powered on motorways. Build quality good, fuel economy ok, only fault so far was a squeaking heater fan. Dealers could do better; after service average.
Submitted: 2010-06-24 | ID: 39114
Bought car new, done 33,400 miles, driven hard for a lot of that time, never had problem. I just change the cam cover gasket at every service. Have 30mm lowering springs (fitted after about 3 months) and wider tyres (fitted last year) on it. Handles great, a lot of fun on B-roads. Great car, did 46MPG with 4 adults and 4 days camping stuff crammed in to Orkney and back. On its second set of brake pads (only another 3000miles left on them though) but disks are still perfect.
Submitted: 2009-03-25 | ID: 39134
I bought this car new in January of 2008. It has covered 15,500 miles since and has been an excellent buy. I have had no issues with the vehicle. We have since had our first child and are surprised at how easily it copes with the baby seat and a pram in the boot. The performance is excellent from the little diesel, and will cruise happily on the motorway with plenty left in reserve. Economy is good too, it is easy to get 65mpg through a tank. My best is 74 although this was on A roads and did require a concerted effort. I enjoy having the air conditioning, useful for de misting on damp days as well as keeping the summer heat at bay. Build quality is good too, so nothing not to like.
Submitted: 2009-03-16 | ID: 39135
Nightmare car, have spent 3,000 in repairs in the last year. Head gasket blown, new water pump, new computer that cost £400, the list goes on and on...
Responses to this review
I take it by the year 2002, it’s the old Panda - Paul Johnson from Yorkshire
Submitted: 2008-08-04 | ID: 39138
I love me Panda! Cheap to run and insure. Short on space especially in the boot but good fuel economy. The ride is not that smooth but it is reliable and safe and perfect for city life!
Submitted: 2007-10-31 | ID: 39136
Dennis Limburn from Sussex awarded the Fiat Panda 5 stars.
Submitted: 2007-10-08 | ID: 39137
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2012 0.9-litre TwinAir - When it comes to small cars, Fiat has it covered. There’s the Punto all-rounder, the chic 500 and the utilitarian Panda. The Panda first appeared in the 1980s, and this was succeeded by the baby MPV version in 2003, so now comes the third-gen Panda with a heavily revised chassis, fresh styling and a [...]
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