08 February 2012
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Citroen Relay Window Van road test reports and car reviews. Submit your own review of the Citroen Relay Window Van, read other driver's opinions or visit the best road test web sites available on the web.
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Listed below are the latest 20 reviews on vehicles from the same manufacturer.
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Do not buy this car! It is the worst built car I’ve ever owned and its list of faults is endless. Low mileage just means the car hasn’t developed some of the faults yet. If you have got this car then your car should have had two new front coil springs, an ECU upgrade and a new clutch by now. If it’s not had these yet then expect to get them soon! If you’re lucky then you won’t have had to replace the alternator, or the battery, or the exhaust or had one of the more complicated parts like the radiator thermostat or the fuel sensor, or have some new fuel injectors, or heating coils replaced yet. But you would have to very lucky. All in all the build is so bad that by the time the car gets to doing 100,000 miles you would have had to replace just about every part that keeps the car running sort of smoothly. Then there’s the actual performance; I like to refer to my car as a rev junkie because to do anything that requires just a little power means you have take it to 3000 revs or more. When everything is working right it’s fun to drive, but the chance of finding a moment when everything works right is slim at best. The space is good for a car of it’s size, it will seat 5 in relative comfort, but expect the car to feel sluggish if loaded with passengers (unless you rev it up to 3000 rpm or more) and whilst the MPG is better than I expected, what it saves you in fuel it will cost you with faults. Avoid this car at all costs!
Submitted: 08/02/2012 09:52:54 | ID: 8969
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As I was stuck for a small van a few years ago, I was offered a Berlingo with a years MOT and a fitted two bar for £600. It had done 70k and was fairly clean for its year with no signs of rust. I bought the van and ran it for two years with not one problem, It even sailed its MOTs. I sold it to a friend who has run it daily for 3 years now and it still has not given any trouble. It will not win any races but for a P reg van it has certainly proved reliable.
Submitted: 06/02/2012 18:27:52 | ID: 8959
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Bought this to replace a C15 d and I have to say it’s a different world. The driving position is nice and high up, the cabin is much better and the PAS is a Bonus. I have plenty of room in the back for my decorating tools and the passenger seat folds forward or down flat(nice idea). I replaced the timing belt when I got it and it had to have a new clutch and driveshaft recently, but other than those there has been no other issues. It’s not exactly fast, but as quick as you need and will happily cruise at 80mph all day. The only bugbear is the fuel light comes on too early when 7.5l is left, which is about all that’s ever in it. I’ve noticed the newer ones have a side door. It’s definitely the best small van around and cheap second-hand.
Submitted: 31/01/2012 10:30:25 | ID: 8942
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I have been the proud owner of a Citreon Saxo VTR year 2000 for 10 years now and will be devastated when I have to part with it. It is the best car I have ever had. In fact my last three cars have been Citreon. Cannot fault them. Reliable, no rust and a pleasure to drive.
Submitted: 28/01/2012 15:35:01 | ID: 8921
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I have had 3 Citroens. The first one was a humble 1.4 petrol Xsara I bought in 1998, it’s done over 200,000 and my daughter still has it. My first c5 was the 1.8 petrol and despite a few minor bits and bats never let me down. I had it 8 years and it did just over 100,000 miles. In 2008 I treated myself to the new 2litre diesel, partly because I have now got a caravan. The only downside is that it’s no longer a hatchback. The only thing I’ve ever done is have them serviced properly, when it should be, with a mechanic who knows what he is doing. Citroens are practical, comfortable and reliable workhorses, but only if you look after them. They are not Audis or BMWs, those are expensive, prestige performance cars, which are just as bad if you neglect them.
Submitted: 28/01/2012 15:33:32 | ID: 8920
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I have a C2 1.6 vtr and I will never buy a Citroen again. I bought it last month. After a week I was driving down a road when the auto started flashing with a snowflake and the engine cut out. I took it to Citroen who said it was the clutch and gear actuators and quoted £1300 :O. One week later the engine started to get considerably louder, then produced a squealing noise. I took it to Citroen and was told it was due to the clutch and quoted £650 :O. I went out and bought the clutch, gear box oil and clutch seals for less than £100. I left the car on the driveway for 3 days as I was going to get it fixed on Saturday by a friend. I went out to start it and low and behold it now won’t start as the starter motors has now gone. Problem after problem. I would not recommend this car if you’re prone to bad luck. A brilliant car when it’s actually working though.
Submitted: 27/01/2012 10:25:48 | ID: 8910
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DO NOT BUY ONE OF THESE VANS!! I’ve given it a 1 star rating because I can’t give it zero! I bought a second hand 08 plate in February last year with 64k miles on the clock. The vehicle came with a full service history and I had the vehicle serviced when I bought it. The van ran fine for approx 6 weeks and then out of the blue after one run it started to make a very loud banging noise from the engine. To cut a long story short I had the vehcile towed to a garage , the garage carried out a full forensic strip down of the engine and found the cause to be failure of the little end bearing in no.3 cyclinder. As the failure was proven to be mechanical failure I approched Citroen UK as the vehicle was still under the 100k mileage warranty. In summary Citroen refused to offer any contribution towards the repair as it was out of warranty by 6 weeks! Their customer service team were arrogant and completely not interested and the same applies for their dealership, Walker Farrimond in Nelson. In the end the van had an engine rebuild which has cost me £2500. I’d like to hear from any Citroen owners who have had similar problems.
Responses to this review
Rubbish review, I want to know about the van not the fact you’re moaning about getting no compensation for something that is out of warranty! Joker. Say if you sold me a second hand tv for £250 and it went wrong after 6 weeks you would contribute towards a repair? Hmmm - Micky from Norfolk
Submitted: 24/01/2012 09:52:34 | ID: 8893
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I brought my daughter a little Saxo and it was a great little car, very reliable, cheap to insure and run, 4 tyres for £160 fitted. The only one thing I used to worry about was crash test results as they are an old car now but if you get one around 51 as they were phasing them out you get a top spec motor. The only reason the Saxo has had to go is someone hit the side and wrote it off. One more thing to remember: any Citroen that has original panels will be immaculate as they are galvanised and dipped. My daughter now has a Vauxhall Corsa and it’s lovely to look at but surprise surprise, the Vauxhall rear arch rust demon is visible.
Submitted: 24/01/2012 08:33:01 | ID: 8889
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Having had hundreds of cars, including cars I have built myself and five Citroen XM’s, and having done all my own maintainance, I bought a C5 against all the advice of my mates in the motor trade. I was convinced there was nothing I couldn’t fix, especially as all my mates are mechanics and have access to diagnostic equipment etc. I wont go into detail about everything we found out about these cars, or the work or money that went into mine; just read the fault blogs and say all of the above. There is an inherent inbuilt electrical fault in the computer’s BSI configuration, which they can’t cure and wont own up to. All I would say is don’t buy one, unless you are a lottery winner. I have got rid of mine at last so thank God and good riddance! I will be buying Japanese from now on.
Submitted: 23/01/2012 10:11:55 | ID: 8884
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Looks amazing, drives great. Important that you get oil changed every year I think so that the turbo is protected. Amazing amount of torque. Make sure fuel filter is changed at 50,000 else you get the dreaded "de-pollution system faulty" error due to low fuel pressure plus avoid supermarket diesel, no this isn’t a myth. I had the clutch slip in 5th and 6th after caning it on a motorway. Apparently DMF on these cars and many more are designed to do this to save ripping the spring and wrecking the clutch. It’s gone now (done the handbrake on in 4th trying to pull away test and it stalls after the back went down). Great JBL sound system with boot speaker. It does have a fault with the directional xenons due to sensor fault under chassis but I have simply de-selected this option in drivers aid on options on steering wheel. Very pleased with this car. When polished, it is a great looking car
Submitted: 23/01/2012 09:26:50 | ID: 8882
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I’ve had the Combi version for just over a month now and use it as a private hire taxi, work which it is ideal for. Easy to drive, and as someone has already said, it handles and accelerates like a car. Obviously it is slightly wider, but no longer than a large estate car. The equipment level is OK for my needs; elec windows/mirrors, air-con, CD stereo, speed detecting wipers. I would have liked reversing sensors, but getting the system fitted for this so not a problem anymore. I like the seat config options, although for my uses the single seats are on the ’French’ side of the vehicle so awkward for loading 3rd row passengers. It is extremely economical, having collected it from Surrey and driven it back to Perthshire in Scotland on 3/4 tank, covering 528 miles - what more can you ask for? Yes it can rattle sometimes on rough roads and it can be noisy inside on occasion, however, don’t forget this is based on a van body/chassis, it’s not a Merc Vito guys!! Overall I’m very impressed. The Dispatch Combi is the same as the Peugeot Expert Teepe so much of a muchness in the two, but I can’t fault it for what it is!!
Submitted: 19/01/2012 10:33:43 | ID: 8879
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Great car with endless torque, stunning to look at in this spec and this model has the excellent 6 speed gear box, new fuel filter and using premium diesel makes a big difference on this car. Build quality is good with quality plastics, JBL sound system is very good, the only one thing I worry about is if it goes wrong as I think it will be costly.
Submitted: 16/01/2012 08:47:52 | ID: 8849
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I have done a review but after reading some things, it is enough to put the fear of God into some people. I have the VTS HDi coupe and it’s terrific, it does have its problems like the cd autochanger has never worked. The directional xenons are deselected as there is a sensor problem, both these problems are repairable at a cost, I have however had a recent problem of ’DE-POLUTION SYSTEM FAULTY’. After thinking "sh*t, this is costly", I decided to get the local garage to put the fault finder on it (£25), it was ’FUEL PRESSURE LOW’. I was advised to avoid supermarket fuel at all costs, I redexed with diesel cleaner and after 2 full fills of BL premium I had the fuel/diesel filter changed. She is now as sweet as a nut, regards how smooth the engine runs. I have had the clutch slip when on motorways pulling in 5th or 6th, not suprised with the brutal torque this engine has. If need be, I will have to have a new clutch, it is okay at the minute, sour may have self adjusted as they can. I heard the tyres are expensive, in life you get what you pay for and I had two budget 215 50 17s fitted with alloy protection for £55 each and they hold the road well. My point here is read reviews of all cars and you get good and bad, all cars go wrong, all cars need repairing, personally this car with all its little faults is the best car I have owned. Also when you have those 320d or the Audi A4 up ya trumpet on motorways and you pull away, they look and wonder what it is. I had an ST Fiesta driver stop and ask how the hell I pulled away from him so easily, my reply was "340 torques, not too clever on take off but once rolling, it can spin the earth".
Submitted: 16/01/2012 08:43:05 | ID: 8847
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Traded in our 3 year old petrol Xsara Picasso for a Diesel C3 Picasso (90BHP model) when diesel was as cheap as petrol!!! So far, have we’ve been over the moon with the car in every way. The car is parked outside, on the drive every night and the RED paint work still looks as good as new. On ’fully loaded’ holiday runs to the south coast it has been both comfortable and frugal at fast motorway speeds. Over the last 28 months and 16k mls it’s averaged 54mpg. So far the car has been fault free and totally dependable. If anyone is looking for a medium sized car with high seating position and loads of storage space I can recommend a road test. I usually start getting an itch to change cars after 2 to 3 years of ownership but I can honestly say I won’t be part ex’ing this one for a few years yet. (sorry Citroen)
Submitted: 02/01/2012 20:23:25 | ID: 8786
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The van has had recall after recall for: Rear brakes, up take valve and some other valve? Now a power stearing fault, which is another recall. I have never in all my life been so upset over a van. I am thinking very strongly about going the full legal road with Citroen. The casing on the turbo is a bean can and complete dirt; A fault that Citroen want me to pay for. There’s rust on the back axel, which is so bad in a year or two it will not pass an Irl DOE cert. This is a fault ridden wreck and if Citroen were anyway honest, they would have put their hands up and admitted they got it wrong, big time, and recall all of them! I will never, ever trust this company again. Sad, sad company shame on the Citroen name.
Submitted: 02/01/2012 19:51:01 | ID: 8778
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What the people who are so called manufacturers (I use this term very lightly) do not understand is that we poor common people have to use these vans for our livelyhood. They have in recent years proved to be very unreliable, flimsy and basically not fit for purpose. I say this after driving Citroen Relay vans for over 12 years. Do not buy one you will have nothing but trouble.
Submitted: 31/12/2011 09:36:03 | ID: 8773
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I bought this wee car when it was 1 year old and a whole 9200 miles on the clock. It was maintainence free for first 3 years after I purchased it, then I had to replace tyres and brakes this year. A very economical car with great all round vision. I can park this car in the tightest of spaces. The boot hold a full week’s shopping for a family of four (as long as it is empty). I’m so pleased with this little car. Unfortunately a front spring broke this week and it has damaged a cv boot, a pipe and something on the brakes all on the same that side. The cost of the repairs is in the region of £300. Do I blame my car? Nope...just the local council for not maintaining their roads and the many pot holes in them!!
Responses to this review
A little homework will tell you that spring failure is all too common. Just had one fail on a C4. I find it a bit concerning that regular catastrophic failures are not subject to a recall/re-engineering - Ed from Norfolk
Submitted: 22/12/2011 10:01:38 | ID: 8747
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A lot of bad reputation about this car, which I didn’t know about any of before I bought it and I don’t see any of it now I own it. The problems I’ve had in the 2 1/2 years owned: The boot lid failed, which I fixed myself as I have permanently closed it; the blowers inside only work on off setting and full on setting, annoying but cosmetic really; I’ve just had to change some calipers due to corrosion between the caliper and bolts, this may happen on other cars but I don’t know; It nearly failed an MOT for leaking hydraulics. This was solved by finding a garage that knew what they were talking about, bit of mist build up, saved me £350 per wheel (phew!). It’s nice to drive, pain in the ar*e to change head light bulb, but other than these bits I have either been lucky, or only the people who have had problems have come on here to leave feedback.
Submitted: 22/12/2011 09:56:02 | ID: 8745
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I have had Citroens for years now. I started with a Picasso, Which I loved, but my ex had got it on finance so it cost a lot of money and as there was only usually me and my daughter in it so I changed it in 2003 for a C3. Again I adored it. The only downfall was changing the light bulbs, a nightmare! After having my lovely red C3 for quite a few years, my father-in-law asked if he could buy it from me, if I wanted to sell it. It had very low mileage and it had been treated with lots of TLC from new. I couldn’t find a totally different car so ended up buying a C2 with very low mileage. I love it (even though the awful customer service spoiled my treat and I was paying in full, not finance). So now have a lovely 2008 Citroen C2, but since buying it I can smell a musty smell and I have just found out why - my back seats at the bottom are wet through! I do not know why this has happened, but I am gutted as my older red car was in perfect condition and the warranty on my C2 doesn’t cover the seats, even though I have only had this car for 6 weeks. :(
Submitted: 16/12/2011 10:19:10 | ID: 8724
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This is the third Picasso I have owned. I previously had a 2002sx 2.0hdi, which I thought was brilliant, spacious, very comfy with good return on fuel. I was so impressed I bought a 56 1.6hdi exclusive, with all sorts of extras including air conditioned glovebox for your sarnies and coke. I sold this to replace it with a brand new 2008 VTX 1.6hdi which I paid an extra £700 for the auto wipers and lights and the digital climate control as I had got used to these on the exclusive. I know this car’s capabilities and that’s why I got a new one. I have done 68,000 miles and still have the original rear tyres, have replaced the front discs and pads, I did this myself, which only cost £48 for the lot! I do approx 23,000 miles a year travelling to work, a lot of this I do plodding along at 60 - 63 mph, and I return on the trip computer ALWAYS 65 to 67 mpg. I have had 799 miles before I bottled it and filled up and I still haven’t managed to break that 800 mile per tank barrier. Usually I always get 730-750 mile to the tank full and I fill up everytime, costing £80 at moment. I filled up the other week in Bolton and did 84 miles to home along the motorway, I set the trip and it said 73mpg when I got home. I have had the car serviced twice a year because of the mileage I do. I never put oil in and apart from the brakes and one light bulb I have not replaced or had any work done. I was thinking the other day about changing it for a newer one if I could find one VTX or Desire, but think I will keep this as long as I can and see what mileage I can get to! I highly recommend it. A friend has just bought a 2004 exclusive 1.6hdi 110 bhp, mine is only the 92bhp, but powerful enough for me, and I do blow it out everynow and then and it sits fine at 80 - 90 if you do want to get your foot down. I do agree that the older ones seem to be better built, with less rattles n squeaks, as everyone else says take out the seat (easy) and you can chuck ’ought in; I have had double beds, settees, wardrobes, fridges, rubbish, even a kitchen sink and the bath ’n toilet all at the same time!! For the money and versatility this ticks all the boxes and it’s ded easy to get in and out with the doors opening real wide for access. Fantastic, do you think I like it??!!!
Submitted: 12/12/2011 10:27:22 | ID: 8699
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I’ve had this car from new, for some two and a bit years now. What attracted me is the headroom; my 3 sons are all 6’4" and over and, as you might guess, their parents, cousins, even aunts are snow-covered too. Plus its economy, going under 55mpg is a rarity for me. Pulling away from stopped is very much hit or miss; it isn’t all that keen to accelerate. It’s a very "practical" car. Boring. Clarkson would hate it. But the fuel bills are half what I had before, even allowing for fuel price rises. OK, I hate having become an old fogey, I’d much rather be driving something more fun, but, if you really want something that will (reliably, so far) get from A to B cheaply and with no fuss and packed with five tall (thin) adults and their suitcases - it can’t be bad..
Submitted: 12/12/2011 10:14:31 | ID: 8698
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A great van. I bought this second-hand almost a year ago now. 20,000 miles later and it has just needed the usual discs and pads, with not much else having gone wrong. I would have given 5 stars, but economy is the only draw back. The bigger the van the more junk you put in it!
Submitted: 09/12/2011 10:07:55 | ID: 8683
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I purchased my Citroen C4 from Slaters, Abergele in June 2009. After the warranty had run out this year and whilst travelling along the A55 the anti-pollution warning came on seconds later the car lost power and eventually cut out. Due to there being no hard shoulder this left me blocking the inside lane, a nightmare, especially during a busy time. The car restarted and got me home, but the engine management light remained on for a couple of days. I had no further problems for a couple of months until last night whilst travelling back from Ruthin the same thing happened again on a busy route, forcing me to drive onto a grass verge. This time despite restarting on three occasions it continued to be a problem and I had to call out a recovery vehicle. This is dangerous, I have now read the posts and other sites referring to this problem and wonder why Citroen havent recalled vehicles? My C4 is currently with Slaters, Abergele and is hopefully getting fixed!
Responses to this review
Hello, we’ve been having the same problem. The mechanics where we live have no idea about Citroen. Did you get the problem fixed? What did they say the problem was? Thank you for your help - Tim from Australia
We are having the same problem and told it was the steering sensor cost of £465 - John Miller from England
My C4 hdi (07 plate) has done almost 70,000 miles. For the last couple of weeks, it has had an ’antipollution’ fault showing on and off. Seems to be triggered by overtaking/surge of power. Took it to a local garage who put it on a diagnostic machine that showed a ’low fuel pressure’ fault. The mechanic said fuel pressure however was fine. He has fitted a new fuel filter (although it didn’t need one, but may have had water etc in the fuel) and cleared the fault. Got home fine, will monitor the situation - Michelle Duck from Yorkshire
Submitted: 06/12/2011 12:39:03 | ID: 8673
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I have had the car from new since March ’11 and use it for a 60 mile daily commute using both A and B roads, including motorway and dual carriageway. My VTR+ came with alloys, air conditioning and electric windows. Also split folding rear seat, stylish cloth trim in pale wine red and blue, and no leather pack. Finally I paid for the 3 year service pack. Comfort: I can understand with the little nippy engine why it would be classed as a city car; it is light to steer, short but still fairly wide so you feel like you are in a pocket rocket. However, the suspension is fairly stiff with equally stiff seats so smooth road surfaces are a godsend where you can find them. Motorway driving is excellent. The stereo is clear, bright and loud enough to cover any road noise and the are lots of odd storage areas for that odd snack on the way. In the back (I have a three door version) there is enough room for 2 adults at a squeeze, it’s ideal for the kids though and there’s enough room for 8 bags of shopping in the boot, double stacked. Economy: With a 34 litre tank it currently takes approx. £47 when filled to the brim (£1.38 per litre) and you see a nice return of approx. 450 miles. To me, that’s excelllent and I fill up three times a month more or less. If driving at usual motorway speeds you will still get over 350mpg and this little car can keep up with bigger sluggers if on level ground. Styling: The new front nose gives it good presence in the rear mirror of the car in front. In the sun the metalic grey glistens blue, green and gold and with the optional, but recommended C1 mud flaps front and especially rear fitted, the back end stands out from the samey Pug 107. Conclusion: I will be replacing this car after three years and by then it will have 40000 miles on the clock. For the first 8 months and 9000 miles I have so far completed, I have fallen head over heels with it. Yes it struggles up hills, but I can live with not being in a race with someone else to get to the top first. The fuel economy is brilliant, it’s extremely cheap to keep on the road with £20 road tax per year and it zooms everywhere. Well worth the money.
Submitted: 30/11/2011 08:44:17 | ID: 8646
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Mine has done 270,000 plus miles. It doesn’t burn oil, runs well, achieves 80+ mph cruising and offers a comfortable, smooth ride, even after this mileage.
Submitted: 21/11/2011 15:53:03 | ID: 8609
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What a pile of complete trash! My 2004 car, which I owned for just 2 months has had to be put to sleep in the scrap yard. I would not recommend this car to anyone. Just remember, Citroen is French for lemon.
Submitted: 21/11/2011 10:43:33 | ID: 8605
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Hello fellow drivers! I bought the car in early August 2010 with full options as a very competitive offer. So far the car has done 30.000 KM will full satisfaction. As experienced by other users there has been an elecronic issue a couple of times; the warning sign for engine failure went on, and it felt like the turbo was not working as the car would not accelerate. after some miles the car drives normally but the warning is repeated. After resetting the computer at the dealer the problem goes for a while. After two of these warnings the car will now be inspected by the dealer under warranty to solve the problem. Except for this electronic issue the car runs smoothly and without any problems at all. I enjoy every minute of driving it.
Submitted: 21/11/2011 10:22:17 | ID: 8601
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We bought used a 2008 C4 Grand Picasso 3 months ago. It had one previous owner. The car had always been kept up on regular services. In fact, it was given a thorough check-up just two months prior. 5 days ago, it spontaneously caught on fire as I was driving in Budapest, Hungary, where we live. A warning light began flashing on the dashboard, and within 1 minute, someone behind me was flashing their lights, I pulled over, rolled down my window and the guy said my car was burning. I turned off the car, got out and saw some significant steam coming from the hood. Before I could open it, the steam turned to black smoke. Then I saw flames. Luckily, there was a police officer near by who called in the fire department and the fire was out within 10 minutes, but not before it completely destroyed the engine, and melted everything else under the hood. The rest of the car was unscathed, but the insurance company said it was totalled. I was surprised, but after having read similar reviews from others, and having a Budapest Citroen dealer mention that they had two other vehicles in recent past randomly catch on fire, I’m beginning to wonder about the C4 Grand Picasso. The fire was blamed on an electrical or engine fault. Too bad, because we really liked it, but we don’t trust Citroen anymore.
Responses to this review
I have just heard of a C4 going on fire in Ireland last week. Who pays for damage or replacement - Citroen or insurance company? - Kieran from Ireland
Submitted: 19/11/2011 14:22:44 | ID: 8584
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I bought the car in Feb this year with 51000 on the clock. A nice car to drive; comfortable, economical, fourty or so to the gallon locally probably better on a long run. The ride is a little harsh due I think to the rated tyre pressure of over 34 psi. The EGS can be a little notchy, but OK if you ease off the pedal a bit when you know it’s about to change up. It also has more little extras than you would imagine. One thing that annoys me, however, is that you can only listen to the radio for a few minutes when stationary before the car goes into economy mode and switches it off . All was going well until this week when I lost a lot of power, also a warning light "Depolution system faulty". The car is now at the garage having the "turbo impellor" replaced. A nine hour job I’m told. Fortunately I got a twelve month warranty when I bought the car, I just hope I don’t have any of the other many faults that people have written about. Don’t know how other owners feel, but I always release the auto handbrake by hand as I really hate the feel when the car is trying to move with the handbrake still on.
Submitted: 18/11/2011 14:35:34 | ID: 8574
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This car has exceeded my already high expectations. At 6’5", I needed plenty of room in the cabin, and a seat that would protect my back, rather than fold me forward at the sternum. I find the new C4 seat better for me than the Mercedes S Class or BMW 7 series! The doors close quietly with well-crafted precision, whilst the quietness in the cabin is not only ’as good as’ the class above, as the marketing hype claims, but possibly exceeds some of those examples. This is a very quiet car at all speeds. I have noticed that the acoustic windscreen does a particularly good job in this area. Rear headroom is compromised by the space taken for the cover of the panoramic sunroof to retract into. And as nice as the sunroof is, it is not really appreciable by those in the front. It is great for those in the back, especially on long scenic tours. But for those who, like me, rarely carry rear passengers, and coupled with the limited headroom for them when I do, I would not hurry to spend the extra on this feature. The Denon stereo upgrade is essential, for me. It is not life-changing, merely better than average. I hate to think what the standard system sounds like in comparison. The Denon has plenty of bass and high range detail, but can lack in mid range detail. There is not a full graphic equaliser, just a preselected choice of about five ambiences eg rock, classical, etc. The sound lacks a certain ’quick-ness’, when compared with the upgraded stereo in a Saab, for example. The adaptive(steering) lighting is wonderful. After driving on twisty B roads in challenging conditions, you realise how much more confidence it imparts. It is a major contribution to safety that all cars should have as standard! I feel. Roadholding is absolutely fine. It has all the firmness I would ever want, whilst still being compliant and cushioning. The professional reviewers who criticise it for not being up to Focus standards, say, are just idiots who help feed immature boy-racer irresponsible driving styles. It’s not the car, but the driver, that makes sporty driving both fun yet safe!!! The engine is exceptionally quiet, even from cold. The EGS gearbox does take getting used to, as everyone says, but this is no criticism. Rather, it makes driving more interesting, in an age when cars can be so safe and competent as to be boring. My S Class was exactly that - boring. The 1.6 diesel might look tame on paper, but in the hands of a competent driver will overtake perfectly easily ini mid range, without running out of grunt. The fuel economy so far looks like matching the manufacturer’s claimed figures. I am already getting 60mpg on a cross country run. The whole package is just ace, for the money. I only have the top-spec due to a generous workplace lease scheme, but would say it will be an even more fantastic value car when bought secondhand. For those of you who are not sure of my credentials, I have owned many high end cars with power and toys aplenty, so for me to recommend the new C4 is really saying something.
Submitted: 18/11/2011 14:08:41 | ID: 8570
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I bought my Grand Picasso two weeks ago and I am blown away with how good it is. I had the juddering problem when pulling away, but it was sorted with a quick software update. Getting nearly 60mpg on a car this size is impressive. Having enough space to take the extended family and the dog in comfort is nice. I went from a Zafira to the Grand Picasso and although I loved my Zafira, now I have the GP I wish I had made the change sooner.
Responses to this review
Hi Steve. I have also experienced the juddering problem you had when pulling away in first gear. What software update did they do to get it back to work again? - Mike London from England
I recently bought a Grand Picasso (2008 model). I am experiencing shuddering when pulling away in first gear. This especially happens once the car has warmed up ie. starting a second journey soon after finishing the first. I will now take it back and see if a software update helps - Graham Craik from England
Submitted: 09/11/2011 09:46:44 | ID: 8552
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I read all the reviews and decided it would be best to buy from a main Citreon dealer, what a mistake! The van has been nothing but trouble, although the dealer has at all times been helpful and lent us a van when it’s been off the road for repairs. The repairs so far have been both the cv boots split at the same time a new turbo was fitted, both the drop links were replaced and the front anti roll bar replaced. The gearbox drain plug washer is faulty spraying geabox oil everywhere, hopefully the gearbox has suffered no damage, but will have to wait and see. It needs new front discs and pads, the bumper is missing fixings and we have only done 6000 miles since we bought it! I thought it would be safe to buy fron a Citroen main dealer with the Citroen warranty, but how wrong we were. Our last van was the old Citroen Dispatch, a W reg 1.9 turbo bought from a back street dealer and was a great little van with no real problems for five years. This new Dispatch is rubbish compared to the old version, which was much better made.
Submitted: 07/11/2011 14:10:50 | ID: 8546
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I’ve had problems with the front seat jamming. Citroen have said it needs new runners at a cost of £500+. What a complete nightmare!
Submitted: 07/11/2011 13:41:45 | ID: 8541
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My first new company car! In four years, I travelled 140,000 miles in that car and it never let me down! According to DVLA website, it is still taxed today! Must have close to 200,000 on the clock now. It was comfortable, cheap to run, and fun to drive. I have fond memories of that car!
Submitted: 07/11/2011 09:47:21 | ID: 8531
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Just reached 100,000 miles on the clock and still lovely, effortless and rare. Automatic gear remains lazy but your driving style changes to suit. I once reached 43mpg on a run but normally around the 35mpg. She’s a big barge and one that makes each journey relaxing.
Submitted: 07/11/2011 09:40:25 | ID: 8526
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I had both a Saxo VTR and VTS and I would never buy another French car after owning them! Cheap looking plastic inside and tin on the outside. Fault after fault, rattles from every part of the car then it will eventually fall apart!
Submitted: 03/11/2011 08:28:54 | ID: 8513
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We have had this Dispatch Combi from new and it’s now nearly out its warranty. Even though the Dispatch is comfortable and lovely to drive we have had problem after problem. It has been in the garage and had three anti roll bars because the bushes have gone. It’s also had one droplink and a wishbone on the passenger side. The roof pops like a tin can if window is even slightly open and the doors rattle. The breaks didn’t work right and that turned out to be a recall. Now the paint work is peeling off!
Submitted: 02/11/2011 11:02:41 | ID: 8508
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I really love my little van. I’ve waited all my life for a great van like this to come my way as I don’t have much money and I’m only 23, but it’s a real cracker does 25 miles to the gallon. It’s really cheap to drive around and the girls seem to like me more now there’s a few bumps here and there. I really rate this this van. I would say that the steering is really stiff, but I think this is better as you can feel the road more.
Submitted: 26/10/2011 08:13:17 | ID: 8485
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My Relay went up in smoke yesterday, it had literally burnt to a cinder by the time the fire brigade left. The engine was switched off at the time and my employee, working as a dog groomer in the back, was lucky to escape alive. Prior to this I had a brake-calliper self destruct, resulting in a £900 bill and a starting fault that resulted in a near £1,000 bill for labour. The electrical faults are too numerous to mention. Oh yes, and a panel in the rear door was showing stress cracks!
Submitted: 25/10/2011 07:38:54 | ID: 8479
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What a cracking little motor. I have only covered 2500 miles since purchased in July but so far I have no complaints at all. I recently covered 500 miles in one day and was pleasantly surprised to find at journeys end that I didn’t need a block and tackle to get me out of the car, (I have an arthritic spine).The car has so far had no reliability issues and returns an average 55 mpg. Passengers seem happy and most importantly my 2 retrievers just squeeze in the back with the parcel shelf removed; although we do drop the rear seats for a journey longer than 30 mins or so( a 10 second operation) and then they have acres of space. The gearbox was a little notchy at first but got better with a few miles on the clock and now seems fine. The engine is the 8 valve 1.6 HDI, which can clatter a bit when cold and under load, but the power seems fine to me and can easily maintain motorway speeds even when laden. Obviously its no Ferrari, but it pulls and holds the road fine for me (I am not quite past my sell by date). visibility is second to non, by far the best forward vision I have had in a motor car. Parking is a doddle. You may not believe it to look at the car but four adults will fit in easily and with comfort. The ride quality laden or one passenger and up is excellent. The model I bought has auto air con (works well) and MyWay sat nav. The sat nav is very poor, no 7 digit postcodes, no camera alerts of any kind, no 3d display. I have e-mailed Citroen twice to see if i can purchase an SD card with these features and as yet they have not bothered to reply. To sum up all i can say I am very happy with the vehicle (sat nav aside) and I would happily recommend the vehicle, and would have given it 5 stars if the sat nav had not been in the car.
Submitted: 21/10/2011 11:14:22 | ID: 8469
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I bought this car new and kept it for 4 years, finally selling it with 34000 miles on the clock. During this time I never had any problems and my only concern was concerning the wheel rims, which I believe are too soft and bend at the slightest pot hole. It was driven from Surrey to North Wales and back, and also to Cornwall and the Lake District covering 1000 miles in a week. The car is quite pokey when driven with a single passenger but sluggish when more than one passenger in the car, especially up hill. An excellent little car, I would happily buy another.
Submitted: 21/10/2011 10:33:34 | ID: 8461
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I’ve had my C5 since 2004 with no problems and love it! I was just about to trade her in for a 2009 model, but after reading some of the negative reports I am now having sleepless nights, so methinks I will stick a bit longer with the old girl who has never let me down ....and put some solar panels upon the roof instead!!
Submitted: 21/10/2011 10:13:54 | ID: 8457
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I bought this car 18 months ago, and I’ve not had one ounce of trouble. Do you find the people that have purchased this car on mobility all moan? You have got a car for free and you moan, get off your fat a*ses and work for a living and then you’ve got the right to moan about something you actually paid for.
Responses to this review
People on Motability schemes don’t have a choice, they are on disability for a reason and for someone like you to run them down cause you’re up your own a*se is pathetic. Most of these people have worked and have suffered from health problems which leaves them no choice. You just go enjoy your wee microwave dinner there mate! - Barry McC from Ireland
As a taxpayer and someone who has worked all our lives, we have a C4 for my disabled wife. First the clutch went after 2,000 miles, now it’s gone in for its first MOT and we have been told the steering rack has stripped the threads on the mountings so it has been taken off the road while it’s being repaired. This is after me telling the garage there was a problem and something was loose. I was told "no it’s just a heat shield come loose, it wont breakdown on you"; some fitter! As a retired mechanic, it makes my blood boil to read rubbish from a cretin like you about Motability people getting something for nothing we pay for these vehicles out of our disability money, and have worked hard all our lives. I wonder how hard you have worked. You will be old one day and possibly in pain, will you not claim a Motability vehicle? I think so, remember what goes around comes around and I dearly hope it bites you big time in the a*se. You will be sorry you’ve slagged disabled people off - Ralph from Cardiff
I am one of the lazy motability drivers you refer to. I worked a 16 hour a day as an LGV long distance driver for 15 years, even though I suffered with Crohn’s Colitis. I then fell off a lorry from some height and broke my back. I have since developed type 2 diabetes through inactivity. You wouldn’t have done my job in perfect health, mate. I may have suffered from diarrhea for years but it doesn’t come out of my mouth. You probably blame lorry drivers for all your bad driving habits also. Well done man. My one wish for you is that one day you will also need a motability car! - Dave Preece from Neath Port Talbot
Hello, it’s people like yourself that the problem to all our owes in this country, a simple fact of no understanding of the disability payment system in this country. We too have a Citroen C4 Grand which is on the Motability system, the car is paid for the money my wife would receive because of her disability BUT (and this is a huge BUT), she is working full time, earning £30,000 per year paying 20% tax. She is also putting fuel in the car paying 70% tax to allow her to work. I too work part time but I am also a carer to my wife earning a measly £55 per week. You have not got a clue about people’s circumstances, everyone getting a car on Mobility gets one because their disability is deemed that severe that having access to car is their one point of access to this world, where they can spend money pumping huge amounts back into society. We are all tax payers not just the rude people of this world who have no clue what so ever. I would happily swap my wife’s condition with you and lets just see what its like with the shoe on the other foot. Good day - Jason from Yorkshire
Submitted: 20/10/2011 08:21:59 | ID: 8456
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I viewed a new C4 in the showroom 4 days ago. Tried to lower the back seat, which is released by lifting a recessed lever on the seat back. Unfortunatly the strength of the spring in the seat caused it to shoot forward trapping my little finger. This was severly crushed, the nail pulled off and the bone broken. A great reccommendation for safe design!!!
Submitted: 19/10/2011 10:07:00 | ID: 8450
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I’ve had no problems whatsoever with the car over last 3 years. I really do like it!!!
Submitted: 17/10/2011 11:42:19 | ID: 8441
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I’ve owned this Xsara Picasso for 5 years with very few problems. I was thinking of upgrading to a C4 Picasso, but having read the (dreadful) reviews I think I’ll hang on to the Xsara for a bit longer and then buy a newer version-possibly the 1.6 HDI 110 bhp. I have given the Xsara Picasso 5 stars because it’s never ever let us down, apart from when the 8 year old battery failed, the load carrying capacity is brilliant, the ride is good and the engine doesn’t use a drop of oil between services. We achieve around 52 mpg on mixed driving. What more can I say?!
Responses to this review
Hi, can anyone tell me if they have problems in the wind with their Citreon Xsara Picasso? I find it hard to keep it straight on a motorway when the wind is high - Ali Coogan from Ireland
Hi Ali, I have a 2004 Xsara Picasso. I was actually reading the reviews to find out if anyone else has experienced problems driving in windy conditions and came across your review. I found my car blowing from side to side today and difficult to keep in lane on the motorway. I know today was very windy but I have experienced the same problem when it is simply a windy day. It has gotten to the stage that I will not take the car out if it is even the slightest bit windy and if I have to, changing my route to accomodate the wind. I also find the brakes are not very sharp. I have had them tested but nothing was detected. I, like another reviewer, find the car not at all good in snow or ice conditions - Colette Trainor from County Down
Submitted: 12/10/2011 10:07:55 | ID: 8421
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I picked up my Picasso 1.6 Hdi about 14 months ago it had 14,000 miles on the clock and looked like new; this was purchased from a Citroen dealer. |I do a high mileage and my last Picasso 2.0 Hdi gave me good service for 490,000 miles. All has been going well up to the point when I put the vehicle into my local dealer for a cam belt change at 70,000 miles. It came out of the dealers workshop sounding like a bag of old nails and I was told that it needed a new camshaft linking chain and this would cost £945.00. I have lost faith in the dealership network so I took the car to an independant workshop who had a very good reputation with this model of Citroen. They changed the chain but could not start the enginge afterwards. The problem turned out to be the injectors, some of which were blocked with what appeared to be alluminium swarf this was traced back to the high pressure pump. To cut a long story short most of the fuel injection system had to be replaced the tank and lines cleaned. All this was completed for a very reasonable £3200. So think long and hard before opting for this twin cam version of this engine, the chain, which will need changing at some time, is very inaccessable due to poor design. They should revert to the single camshaft with eight valves, it could save you thousands.
Responses to this review
Having a similar problem now with my 33,000 mile C4 1.6HDi. The car has been serviced regularly by Citroen and for the year I’ve owned it, there have been no problems until now. What seemed a lack of power turns out to be a seized turbo due to swarf somehow entering the system. At best, it’s a new turbo but perhaps even a new engine as the dealership can’t guarantee all the swarf will be removed when flushed. As it is now four years old, Citroen won’t help despite a full service history and the fact that the probable cause is poor engine oil being used - Stevie Clark from Northumberland
Submitted: 11/10/2011 13:02:31 | ID: 8412
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All versions of Xantiae are extremely good cars from the very special Activa with its fully active roll controlled suspension to the very capable estates. The best has to be the 24v v6 Exclusive though as I’ve run pretty much all varieties offered. This model offers champagne motoring for fizzy beer money! Such an amazing understated and massively undervalued car if ever there was one! The performance from the 200bhp v6 and the amazing auto adaptive gearbox is epic and totally addictive yet it’s all presented in a practical roomy superbly equipped family car that looks totally stock and unassuming. The ’trick’ suspension is ideally suited to both roles this car is capable of offering being immensely comfortable on motorways and broken up (the usual UK kind) road surfaces but out in the wilds on open undulating windy roads it’s a revelation tautening up the ride. If ever there was a rare (340 rhd in UK) ultimate Q-car this would be IT - and for just £500. So yes, I like it! In fact, I’ve just bought another as the older pre facelifted version is a far nicer looking car in my opinion. Get one now before they’re all needlessly run into the ground and run on pennies - they’re far to good for that fate! Same goes for the Activa but just a shame it never saw the V6 engine in the UK.
Submitted: 10/10/2011 10:03:40 | ID: 8398
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I’ve had my car two years now with no problems and it has just had it’s first service. When I first had the car I complained of transmission noise to the main agents, they had it for two days and agreed with me there was a problem, but Citroen phoned me and said they could not do anything about it as they were all the same. I have been spoilt by having Volvo’s and Nissans all my life, having said that Duff Morgan main Citroen agents have giving the most first class service The car itself is fantastic to drive with great miles to the gallon; I do 200 miles and step out at the end not feeling tired or achey as this is a BMW engine in this model, let’s hope they rectify the transmission problem on the next version.
Submitted: 03/10/2011 10:24:10 | ID: 8381
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I’ve had my C3 now for nearly 3 years and I really love it. It always starts first time and I’ve never had any problems with it. It’s very roomy with a big boot. A nice colour and I’ve had great servive from the Citroen dealer. picked this car for its cute looks and it has turned out great! I will definitely change for a newer version next year. I love it!!
Submitted: 03/10/2011 10:12:20 | ID: 8380
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I love this car with its HDI 2.0 engine. The ride is smooth and the car seems very stable on the motorway. The engine is responsive and easily climbs hills much better than my previous Ford TDDI 2.0. The car has quite a bit of room for the driver and front passenger. I’m not short, but I have to pump up the seat to maximum height. This is a used car and the only problem I’m having in the interior fan stops working, but I don’t know what is causing it yet. I can’t seem to find out where the fuse boxes are either as they seem quite concealed compared to other cars I have owned. The stereo system is not all that great, but I’m pleased with it. I will definitely recommend this car and I will also be very happy to buy another Citroen C5.
Submitted: 03/10/2011 10:04:24 | ID: 8378
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I bought this car from new at a cost of around £24K. Because for its size it was very competitively priced and offered the size I needed. The car is now 5 years old and worth around £3K and detailing all the faults will take some time. the number one biggest issue we have had is that the auto gearbox failed at just 47,000 miles and cost £2K to repair. Citroen have refused to accept that this is unreasonably low milage and because the car is out of warranty refuse to help in any way. The other problems include faulty electrics, in particular the big automatic sliding doors. Neither of these can now be opened by the door handles. The internal panels have broken and fallen off and there are other engine problems. Quite frankly I would never recommend this car to anyone. It has been the most costly mistake I have ever made.
Submitted: 19/09/2011 11:16:07 | ID: 8331
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I bought a c2 1.1 sx in March this year. Ever since it’s been nothing but trouble. Here’s a list of everything that has been done: Coil pack, new back box, new wiper motor and wipers, water reservoir, something else under the bonnet that I can’t spell, new tyre, bearings, battery, starter motor and suspension. In total, what a pile of dump!
Responses to this review
Did you have a front passenger side indicator fault? - David Struthers from Ayrshire
Hi I also have a Citroen C2 bought a few months ago. Last night when I was driving it home, it started shuddering, the auto engine light came on and then it cut out. Could this be the ignition coil pack? Do you know how much it’ll cost? Thanks, Lauren x - Lauren Fletcher from Ayrshire
Submitted: 07/09/2011 09:55:57 | ID: 8274
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I got my car on motability in March 2009. A great car to drive in good weather. The first winter I had the car it was parked on local park car park when it began to snow. About half an inch of snow fell. I could not get the car to move, even though it was a flat park. The computor cut out, giving me more lights than Blackpool! I called the AA who reset the computor. The next day the same thing happened when trying to get out of my road. The next day I got stuck on a garage forecourt. I needed help on each occasion as I am disabled. The supplier said, they had never had the problem before, yet three people I have spoken to say they too had the same problem. I thought I would give it a fair chance and I kept it until the winter of 2010 when I got stuck for six hours, three miles from home. The AA fixed then followed me home, just incase. I phoned motability for an exchange and they spoke to manufacturer, who admitted, "They are no good in this kind of weather"! I now have a Qashqai.
Submitted: 05/09/2011 10:14:20 | ID: 8253
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I bought my C5 in July 2008. I have driven less than 13000 miles. Whilst driving on the M20 bypass the car gave a bell sound from the dash followed by the engine completely cutting out and the message ENGINE OIL PRESSURE TOO LOW, appeared on the dash. This has happened 4-6 times recently and as well as being very dangerous it could cause a bad accident. I’m hoping the Citroen garage will find the propblem. (Fingers crossed.)
Responses to this review
Hi, I have had similar problems recently with my C5, but it have also reported several other error- messages at the same time. Such as "Gearbox faulty", ABS-faulty" etc. My car has an auto gearbox. My local garage think it can be a defective stoplight-switch. I hope so too! - Torbjorn Ugelvik from Norway
I’ve been having the same problem in what is otherwise an excellent car for my purpose. Can you advise what has been done to put this right and at what cost? - A Hurry from Aberdeenshire
Submitted: 30/08/2011 13:10:45 | ID: 8235
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I bought the car April 1st 2011 (I know the date should have warned me). After just a day of ownership, the car started to judder in 1st and reverse badly. I took it to the garage in Peterborough where I purchased it however they refused to acknowledge the fault. They had the car a total of five times. The car went to local Citroen dealers in Huddersfield who checked the gearbox update and that was unto date. Now I need to have the gearbox removed to inspect the gearbox and clutch assembly. This is the worst car I have owned and will never buy another Citroen car.
Submitted: 30/08/2011 08:35:26 | ID: 8212
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I have a 1.4 LX HDi. I am in love with my C2! It has done 85000miles and the only problem we have had is when a woman reversed her Land Rover into the front of it, but fortunately not a lot of damage was done. I have had no issues with this car and it is still going strong 7 years after it was manufactured. It’s a beautiful car and I have had none of the problems that some other reviewers have described.
Submitted: 22/08/2011 15:29:09 | ID: 8194
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Pro: Engine although a bit more power would have been nice; The gearbox, with only minor things that could be be improved upon; Offroad use (suv category); Comfort thanks to both the seats and suspension. Cons: Wind noise especially around the mirrors, double glass would have been nice; Dashboard design (clearly not citroen); Price (considering depreciation). My recommendation would be to get the double-cluch auto box as it changes the car, except some hesitations at low speeds and when changing down more than one speed at a time is a perfect box. It is also good offroad, especially downhill. I’ve had no problems so far, but it is only a couple of months old.
Submitted: 21/08/2011 15:59:25 | ID: 8186
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I could not wait to pick up my new Grand C4 Picasso having driven one for 3 years on motability, but after 5 months of driving a car that drops from 2nd back into 1st and loosing speed when pulling out in busy traffic. I have terminated the contract with motability. Halliday Citroen Bushmills were not very helpful and after saying it was driver error (it has done the same with a mechanic and the service manager driving it), it was characteristic and that was how it was meant to drive. I’ve had had enough of this car as on four seperate occasionsit has nearly caused an accident. On one occasions when crossing a T junction it died half way across leaving my passenger (a male) screaming as a car approached blaring its horn; why when a incident like this happens do drivers push their horns instead of their brakes?? I would be interested to know if anyone else has had this problem? Mine is the post Feb 16 HDI that has the 8v instead of the 16v (they are the ones with the LED day time running lights).
Responses to this review
My car is doing the same cutting out with the depollution fault coming on when you are driving. Nearly killed us. It’s with Citroen now for tests to see what causes this. Mine is a 57 1.6.h.d.i. Grand Picasso, I bought this new and no problems until now. Very frightening when this happens just cuts out, no power at all - Pamela Burns from Northumberland
Hi, I’ve got the 2.0 HDi with the EGS box and have had nothing but trouble with it. It was under warranty so I took it back and they have updated the gearbox software. That improved the problem slightly for a little while but now its as dangerous as ever. Pulling out from T junction or turning right across oncoming traffic is just impossible as you have no idea if the car will cut out or not. To cap it all off, it’s going back in this week, but I’ve been told by the dealers if they fail to fix the problem before the warranty runs out at the end of the month then that’s my tough sh*t. I can feel a court battle coming on... I reckon that ’Which’ magazine might be interested in this dangerous gearbox problem. If it#s not fixed, I’ll be speaking to my M.P. too. Don’t buy Citroen unless you have money to burn - Iain Thompson from Essex
Submitted: 18/08/2011 10:15:06 | ID: 8183
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A good car over all, but I had problem with boot not opening and ended up spending a fortune on it only to be told it was just a simple wire fault! Thank you citroen.
Submitted: 16/08/2011 07:16:47 | ID: 8173
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I’ve had three Xantias in total. The first, a 1.9D I didn’t keep long as it was uderpowered. The second, a 1.9 TD was much better and the last one the 2.0 HDi 110 was so good I kept it far longer than I should have, some 6 years in total. During that time it was reliable, comfortable and performance and economy were excellent. Tales of Citroens "over complicated" suspension system are GROSSLY exagerated and most jobs can be done quickly and cheaply by any competent home mechanic. However, good maintenance is the order of the day to prevent problems occurring in the first place. It was the last true "Hydraulic" Citroen, the C5 Replacement had ordinary servo brakes and power steering while the suspension pump was electric. On the Xantia it was all off one engine driven pump which would last for ever if fluid change schedules were observed. It’s probably the best ’motorway’ car I’ve ever had. As with Andrew Russel, The only failure I had in 6 years was an ABS sensor.
Submitted: 14/08/2011 14:39:29 | ID: 8157
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This is used as a driving instructor car. Quite good all round but spoiled by niggles. Good points: Reasonable quiet on motorways, very good economy 60mpg is easy to achieve, good mirrors, decent space interior and boot (for size of car), well equiped. Bad points: The Zenith roof has more drawbacks than postives, ie interior lighting is woeful and no sun visors once roof is back, indicators cancel far too sensitivley, brakes sharp at low speed, gearbox action is far too notchy and annoying, the glovebox might just hold one glove folded up. Overall: Potentially good but let down by lack of attention to detail. I must say though after 26k miles of hard use it has only blown a fuse.
Submitted: 14/08/2011 12:54:09 | ID: 8136
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This is the best looking car you can drive today. I just love the front of the car; the daylight running lights make it so distinctive and much better than the normal C3. There’s a surprising amount of space in the car too.
Submitted: 14/08/2011 12:45:10 | ID: 8133
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I purchased my Berlingo on 15/3/11 with 2,589 on the clock. A good car to drive, with the only problem being road noise going over bumps. After doing 2,568 miles the battery died. The car was still under warranty, but Citroen UK refused to replace the battery; you only get 6,000 miles or 6 months warranty on the battery, how’s that for service? I will steer clear of Citroen in the future.
Responses to this review
After contacting Citroen UK, they will refund cost I had to pay to replace battery as a goodwill gesture so all is not lost - Sam Hendry from Lanarkshire
Submitted: 08/08/2011 11:01:47 | ID: 8099
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Brilliant car, bought one last week and I thought ’wow it’s comfy and smooth ride’ :) It’s a keeper, I’ll tell you that.
Submitted: 01/08/2011 08:33:33 | ID: 8067
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This is my 15th Citroen and easily the best car I’ve owned out of a total of 60 including Alfa, Jaguar, Ford, MG and Land Rover vehicles. It has been our main family transport for seven years and has covered 160k miles with no dramas and has never broken down. We can drive from Knusford to Nantes via Dover on a tank of diesel, four up with luggage and bikes on the back. It is comfortable, has adequate speed (my other car is an Alfa 156 and I like to "make progress" every now and again) and a huge electric sunroof; car manufacturers take note, we don’t all want air-con! The only components I have had to replace apart from service items (I do all my own servicing) are one door handle (snapped), a washer motor (my error no de-icer in it last winter) and the external temp sensor. If you are buying a C5 I would suggest you: 1. Learn how it works and what may go wrong. 2. Learn to look after it yourself. 3. Avoid main dealers if you need to get it repaired. 4. Buy one that has done a good 50k miles - it will have had all the big repair items replaced!
Submitted: 29/07/2011 10:10:49 | ID: 8063
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The 1.6 HDi 110 is a strong puller with plenty of torque. The DS4 rides very well, even on the 18inch wheels fitted to my test car. Plenty of room for passengers, although people sitting in the back might feel closed in due to the rear windows not actually opening. This is down to the rear wheel arches being quite intrusive. Spec, comfort and looks I can not fault this car. The only drawback is the horrendous EGS6 semi auto gearbox, which has a mind of it’s own at all speeds, regardless of how you drive. Avoid at all costs.
Submitted: 28/07/2011 14:27:37 | ID: 8057
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What a bag of rubbish! I’ve had the car one year and had various problems: The gear box went bang, the back shocks needed replacing, the gasket under cam shaft carrier has gone 6 times and a few other problems. Stay clear! The car had 12200 miles when I bought it and now has 25000.
Submitted: 28/07/2011 14:01:59 | ID: 8051
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This is my 2nd Picasso after my 2002 SX was written off due to a non fault accident (was gutted to lose it). I knew straight away what our next car would be though. I went for an upgrade and got the exclusive with climate control, auto headlamps, auto screen wipers, parking sensors and cruise control. Certainly not the the most exciting of cars to drive, but then when you’re getting an average of 49+ mpg and more on a longer run who cares? Loads of well thought out cubby holes and love the fridge in the glove compartment. You only have to take the easily removed seats out of the back and you have a van! My last Picasso swallowed up a 2 seater sofa and armchair in one go! The kids love the space in the back, the aircraft style tables, the middle rear seat that drops down as a table and the storage holes in the floor at the back. The flat floor throughout the car makes life easy if you should need to clamber about the car or jump in through the passenger side if someone parks tight up to drivers side. The auto climate control is handy. Getting in and out is easy especially when loading a sleepy child, you won’t have to break your back to do it. The trim is a bit cheap and the reflection off the dashboard into the windscreen can be a bit scary on sunny days. Our last Picasso had a few slight rattles appear, but then it did have 113,000 on the clock, but still ran as sweet as a nut and in the 4 years I owned it and always started 1st time on its original battery. The easiest car I’ve ever driven in snow too. You get a lot of car for the money, the driving experience won’t set you alight but for practicality and affordability you’d find it hard to beat.
Responses to this review
Deja vu. I was reading Stephen’s review and thought this is me. My 2006 1.6 hdi "Cassie" was written off due to a non-fault accident (the b*stard didn’t even stop). Just had to get another one love the engine, my partner and I can live with the interior. The miles per gallon, well with the way I drive, I can average 65mpg. Wouldn’t have another car. Loads of cubby holes and places to hide things. Have now got a 2008 1.6hdi vtx model. The other one we brought new. This one is second hand, no complaints as yet - Dave Dewey from Hampshire
Submitted: 16/07/2011 21:19:14 | ID: 8011
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I am sure by reading other reviews that this car should be recalled by Citroen, as I also find I have a dangerous car. At this time I have had 4 breakdown in as may weeks due to the engine cutting out. The car was cutting out on roundabouts, T junctions, supermarket ramps etc, and jerking itself back into action again. I took it to a Citroen garage and they reset something. It then started to happen again and actually broke down in the middle of the road; it just pipped twice and then stopped, and it was not possible to change gear or restart. It was taken to a Citroen garage where they fitted a clutch acuator; that breakdown cost me £730.00, and I was without a car for 2 weeks. I got my car back and was just building up ’trust’ again when the same thing happened, exactly 74miles from when I had collected it from Citroen. So it’s back in the same Citroen garage, only this time the receptionist there told me they think it’s the gear acuator this time,(how many actuators does this car have for goodness sake?) I am still waiting for the engineer to return my calls to find if this is the case! I agree that this car is a danger on the road, perhaps if we could get Citroen to recall, or notify Watchdog or Trading standards, or even get Ministry of transport inspections involved? To all who have a roof leak. I took my car back to the Citroen garage from where purchased within a week and was told to open and close the roof weekly as this would do the trick-obviously this does not work, but I have my own cure: Put folded tea towel above sun visor on drivers side , a tea towel on the passenger seat, and a rubber mat on drivers seat, this is not for incontinence, but to stop you slipping and getting wet when you get into the drivers seat. Not good, but does the trick and saves on upholstery shampoos. Should Citroen have offered me a recall on this? I purchased my car Sept 2009 would be grateful on any feedback. This is the 4th car I have ever had, and definitely the worst. My first was a Morris 1000, then singer Gizelle, and brilliant Riley Elf of which I had for 30 years just before this car. What a change in manufacturing!
Responses to this review
I am responding to myself as nobody else has. Read my report and you will see that I was awaiting news of my car which was again in Lincoln Citroen garage. Well it was the gear acuator this time. The cost was £747 less £60 for goodwill! Still a discount of some sorts for the trouble I expect. Anyway, I collected my car on Tuesday 19 July (husband in tow just in case of breakdown), paid my bill before they handed over the keys of course, left their garage, went to a petrol station then filled car with just three notches worth of discount petrol. I still did not trust the car enough to give it a full tank. Today (21 July ’10), two days and 19 miles miles from collection of car, yes it broke down again. Well not exactly broke down, but would not move from 1st gear. I went down one way street in panic, only to realise what I had done and turned round before I was caught on traffic cameras to find somewhere to park up and to phone RAC. I made a phone call to husband to put him in the picture. He came out to wait for two hours for the RAC with me. Nice RAC man checked car and said it was okay in manual drive although we could not get more than 1st gear out of automatic drive. So the RAC man followed husband the 18 miles back to Citroen in Lincoln whilst I went home to do other things. I have filled you in with most of the long story, although I have still cut it short, mainly to point out it is not just the breakdown of a car numerous times, the call-outs, the cost, the frustration, the lack of trust of the car, but to explain the knock on effect of all that goes with it. Just remember what it says at the beginning of customer reviews of this car - ’The Citroen C3 Pluriel embodies the spirit of a true leisure vehicle and will transform your journey into a new travelling experience and take a step out of the ordinary’ - Jill Chalmers from Nottinghamshire
Hi, I live in Newark, it sounds to me that your car may be suffering from water ingress in the electrical system. If I was called out to this car that would be what I would look for. I used to work for the country’s biggest breakdown company, can’t say who but I had a yellow van. Hope this helps, cheers - Bogger from Nottinghamshire
Submitted: 16/07/2011 21:08:52 | ID: 8010
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I purchased a 2007 C4 1.6 hdi with 17000 miles at end of 2010. The bodywork is very good except for the passenger side front mudguard, which keeps coming loose every time the car is used. The glovebox is badly designed for a car like this as it’s pretty shallow and barely holds the handbooks; the real problem is that it jams closed from time to time and is a pig to get open again. The onboard computer cannot for some reason be reprogrammed to indicate l/100km useage. The front indicator lights are a real problem and continually give in and no sooner is one replaced then the other gives up; this has happened on 5 occasions now and is irritating, making me wonder what’s going to be next. Money has been saved in the boot area as well; the spare wheel bounces around all the time causing rattles in the rear. But, and I have to say this, the engine is fabulous, giving up to 54mpg on the open road with incredibly smooth power all the time. For me, you can keep your BMWs and other very expensive cars. I’ve owned Clubs, DS20/5, C5 2.2hdi Estate, Xantia Estate and Xsara 2.0hdi Estate and all have been fantastic. It would be nice if Citroen could just improve their quality a bit more.
Responses to this review
I purchased Citroen C4 hdi vtr +plus from a Vauxhall garage in March 2008 and the service I received was the best I have ever had. I took it into my local Citroen dealer to question a rumble I was getting from the front suspension and a quote for £845.00+vat was given. I booked it into the dealer who I purchased the car from and they only found two of the eight faults. My local Citroen dealer had said it needed urgent attention a front cv rubber boot and a front suspension drop down link. They had the car in at 9.00am in the morning and even sent one of their drivers 20 miles away to the nearest Citroen dealer to get the parts and had it back on the road by 3.00pm the same day. Now that’s service. Citroen dealers are rubbish in every way. I phoned the Citroen dealer and explained everything and was told their technicians look for ways to make extra money because they’re instructed to do by management. That’s out of order. My Citroen C4 is fantastic, economical, comfy, and practical. Avoid Citroen dealers if you can - Mark F from England
Submitted: 08/07/2011 14:41:17 | ID: 7957
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My girlfriend has just returned in tears from the garage, The car she was sold was a total banger; windy up windows, clutch that even I cant depress, and gears that require two hands to engage. The service was terrible. They told her that 4mm tyres are illeagle and need replacing, and did a service for £246, no oil change, no filter change and when I challenged the garage they just said "tough!" They say they replaced the pollen filter yet it was still black and the felt tip mark I left on it was still there. This has now been reported to the police as I’m disgusted by the service of what is meant to be a major manufacturer, Would I buy a Citroen?? Never, ever, ever, they are a waste of money.
Responses to this review
I feel for you, mate. I’m 18, my dad bought me a Citroen C1 for my 18th with insurance. The total cost came to around £9,000. My dad knows cars well and when he drove it home he said the clutch felt too high so he took it back and said "It’s gonna go". The garage insisted it would be fine. aAweek later the clutch went when I was on the motorwar (The M6, AT RUSHHOUR) and wouldn’t change gear. I managed to kick it into gear 2 and literally drove home in gear 2. The garage fixed the clutch and within 2 weeks that horrible clicking sound was back, and it kept cutting out! Absolute sh*t car! F*cking French! - James Catlin from England
Submitted: 08/07/2011 10:29:30 | ID: 7954
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A number of problems: The boot lock failed, the rear seat popped out of the runner, the depollution system fault light. Then a handbreak recall fault, the driver’s door window motor burnt out costing £278. The battery light comes on and off, the windows and pass mirror do not operate from driver control panel, the exterior door trim is coming away. All of this after having the car 13 mths. The warranty expired on 27th May 2011 and the Citroen manager said, and I quote, "What do you want me to do? Everything and everyone dies. I can do you a extended warranty for £600." This is on a 07 plate Grand C4 Picasso vtr. Customer service hey? I almost forgot, I’ve now found an oil leak. Besides all the problems it’s nice to drive. Thank you Citreon.
Submitted: 08/07/2011 09:22:18 | ID: 7945
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This van is the worst I have ever known for reliability. I purchased it from new and it has spent more time in the garage than out. The suspension had to be replaced within 6 months of buying it, the gear box was replaced 12 months ago and it has now gone again and the seats have been replaced as the springs went, which have also gone again. The rear discs locked up and nearly caused us to crash. Sensors keep cutting the engine off; normally when you are overtaking at 70 mph so you loose the steering as well, great fun! I really am suprised I’m still alive. Never, ever would I get another Citroen.
Submitted: 08/07/2011 09:13:19 | ID: 7944
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Just the smartest looking supermini on the road right now, makes the Mini look old and dated. The DS3 oozes cool and it handles like a dream too. The perfect second car if you want to keep to something small and nippy like I did, but are ready for something newer and flashier than your old Fiat Punto. My friends love it too and everyone I meet admires it.
Submitted: 01/07/2011 09:44:06 | ID: 7924
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I hate this car. It’s so noisy, high on gas and junky.
Responses to this review
A strange comment to make when you’ve never even driven it! - Dobo The Clown from Berkshire
I own a 2006 C3 1.4 hdi and I have 128,000km on the clock and no problems so far! My car is one of the cheapest car to run in South Africa! I get around 960km on a tank! Once I hit 80km and over I don’t hear the engine! My mom owns a C2 and my sister own a C1 and none of their cars have given the problems! - Shane Horne from South Africa
Submitted: 28/06/2011 08:40:43 | ID: 7903
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C1 petrol 5 door sensomatic gearbox, air con 62k Km. Had this car from new and so far had the air con switch replaced (apart from normal service items). Economical and nice to drive. Quite happy with it, even on a couple of long trips to the UK performed well on the motorway.
Submitted: 24/06/2011 23:17:05 | ID: 7895
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I waited for my C5 to be made, due to colour choice. Picked it up June 2008. I was really pleased, as it felt like real luxury, and was absolutely over the moon. Reading other drivers problems, I suppose my moan is not quite so bad, but it is still expensive. I have had to have two new tyres on the front June Last year, mileage only 14,400, they were almost bald. On having tracking and alignment checked yet again (third time), all wheels were out of whack. New tyres and alignment cost £398.00. Have just had the first MOT and health check, only to find that now my rear tyres need to be replaced, and my front ones are wearing on the inside. This is going to cost me another £400.00. I do feel paying £800.00 in just one year is really not good. I have driven many cars, in fact, 6 French made cars, this C5 is my seventh. I am so worried that perhaps, there is a fault with the rear axle that I am now going to pay quite a lot for a geometry check to be carried out. I had to have a new radio/cd player replaced under warranty also clutch sleeve, driver side window seal, plus the recall for strips on the windscreen. Having had these problems, I must admit I would not be keen to have another C5, which is a pity as it is a nice car.
Responses to this review
More likely than not it is your drop links that have gone. This makes the geometry totally out of whack. NOT your tracking! - Marcus Braga from England
Submitted: 22/06/2011 22:12:00 | ID: 7892
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Had the old Xsara Picasso so, in 2008 decided to change to this one. I do loads of miles and it’s really comfortable, 47mpg average and over 50 on the motorway. Also bags of low down torque. Downside is the quality, loads of little faults: Fuse box shorting intermittently, cutting the engine. Finish coming off the drivers door handle, sun visors constantly sliding back, really poor reception on the stereo, key stopped working i.e. not unlocking the doors, rear brakes binding and being stripped twice to fix this. I could go on but my biggest complaint is the rubbish paintwork. Tiny scratches appear from nowhere no matter how careful I am, not something that was a problem on the old car. I’ve done 33000 miles and am ending my lease early I’m so fed up with it. Would I buy one again? Obviously no. Would I recommend one to you? Yes, it’s a good car that I’ve fallen out of love with, but just check that all those little buttons etc., work before you buy one.
Submitted: 22/06/2011 22:05:46 | ID: 7891
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Worked fine for the first 75,000 kilometers. Then the waterpump and a bearing broke. At 95,000 kilometers the clutch and one drive shaft was up for replacement. Otherwise, no problems. As long as you use it for shorter trips around town it’s probably a very good car, and very agile. I’m looking for a replacement now though. I need a car with a warranty because of my bad luck.
Responses to this review
Same here, the waterpump bearing went down at 46,000km, so I’ve replaced the waterpump (200 euros + VAT), belt (50 euros), special kind of pink cooling liquid (40 euros) plus 100 euros labour. I’m almost at 70,000km and the electric power steering ECU just went dead (that’s about 650 euros including VAT) and because of the faulty ECU, my battery went dead. The clutch needs changing too. I feel like I’m going crazy but I love her still. Need a new one the same as this one. P.S. Please excuse my English I wish you the best - Sindila Liviu from Romania
Submitted: 21/06/2011 15:13:33 | ID: 7886
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I bought my Picasso second-hand through a Citroen dealer in 2009. A great vehicle to drive - when it isn’t giving problems! After a number of light bulbs going and several fuses for the wipers (that seemingly can’t cope with anything beyond a touch of frost), I am now starting to see ’my error’ in buying this vehicle. It is way too ’technology-dependent’... too many ’sensors’ perhaps? (A fuel cap that periodically ’decides’ not to function). A couple of days ago the engine started surging badly and then completely lost power after leaving home in morning traffic. Somehow I managed to crawl home (fortunately only about a mile) and as I stopped, all manner of ’fault indicator lights’ came on. I did a little fuel and carb ’cleaning’ and the engine and power significantly improved again, but far from a smooth idle and the one engine warning light now flashes with the (occasional) message - "Depollution System Fault"?? However, a mechanic has just run a diagnostic check and he gets the code error P1340, which apparently is a ’camshaft sensor’ fault?? I’m now ’battling’ to get some definitive and accurate info, before I get ’ripped off’ by the dealer. I’m also looking at the trade-in market too!
I bought my Picasso second-hand through a Citroen dealer in 2009. A great vehicle to drive - when it isn’t giving problems! After a number of light bulbs going and several fuses for the wipers (that seemingly can’t cope with anything beyond a touch of frost), I am now starting to see ’my error’ in buying this vehicle. It is way too ’technology-dependent’... too many ’sensors’ perhaps? (A fuel cap that periodically ’decides’ not to function). A couple of days ago the engine started surging badly and then completely lost power after leaving home in morning traffic. Somehow I managed to crawl home (fortunately only about a mile) and as I stopped, all manner of ’fault indicator lights’ came on. I did a little fuel and carb ’cleaning’ and the engine and power significantly improved again, but far from a smooth idle and the one engine warning light now flashes with the (occasional) message - "Depollution System Fault"?? However, a mechanic has just run a diagnostic check and he gets the code error P1340, which apparently is a ’camshaft sensor’ fault?? I’m now ’battling’ to get some definitive and accurate info, before I get ’ripped off’ by the dealer. I’m also looking at the trade-in market too!
Submitted: 21/06/2011 15:08:51 | ID: 7884
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Oh my God! Having so many problems with the EGS gearbx. The severe juddering when setting off in first gear is a nightmare. I’ve had the car for 3 months and it’s been back to Evans Halshaw 5 times. All they tell you is its a characteristic of the car, well I’m sorry but Citroen do not design these cars to judder so it is classed as a fault. I would advise anybody buying a C4 Picasso with the electronic gear system to take it out on a long test drive; I would put money on it juddering when setting of in first. It’s a real shame because the model I have 2.0vtr+, has everything you could wish for in a car and more but this fault is really letting the car down. When will Citroen admit the fault and arrange for a solution?
Responses to this review
We also have a 1.6 C4 Grand Picasso with the EGS semi-auto gearbox. It’s done 43,000 miles and we’ve been told it needs the clutch replacing at a cost of £1,300. I was told they were seeing lots of these and it was down to how people were driving them. Thing is, we had issues at 17,000 miles just after buying it and it went in and out of a garage three or four times before it was ’fixed’. I was never convinced of the explanation that the problem was caused by contaminated fuel. Now I find out they actually replaced an actuator, so seems to be the problem was associated with the gears/clutch and we are now paying the price of it not being sorted out then. Citroen is denying there is any general problem with these gear boxes so we have to argue our individual case for some sort of good will - Lee Hayhurst from Berkshire
I am undecided whether to purchase a Picasso 2008 with semi-auto gearbox or automatic gear box. What do you think? - Robert from England
Submitted: 21/06/2011 14:59:30 | ID: 7881
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You buy this car for space not speed, however it never feels underpowered even when fully laden. Engine is a bit noisy cold but quiet and smooth on the go. Economy is a bit variable and doesn’t make sense as in practice urban is better than constant 70mph at 53 vs 49mpg. Fuel quality may be the problem here. The space is unbelievable and seats 4 adults with ease plus luggage. The sliding rear seats give what appears to be up to around 700ltrs of space which is massive; children can still get into the rear seats. Best about the Picasso is the comfort; best car I have ever been in for a long haul and still OK around town. Seats are superb. Handling for an MPV is excellent although under tight lock the car can skip (anyone else had this problem?). Steering good, brakes excellent, gearbox a little blocky, though driving overall is effortless. Parking is a doddle. Buffeting with front windows more than 20% open is annoying; counteracted by opening rear windows slightly. Interior quality is a major step up for Citroen although dark plastics attracts dust and occasional poor fitting carpets/ hidden nooks means cleaning is difficult. ICE radio is good; CD only adequate. Cup holders should be higher. Paintwork scratches easily (black). As already mentioned the Tardis effect, this still amazes me. Overall a great cruiser, spacious, VERY comfortable car and so far with 6Kmiles reliable. If it wasn’t for the economy and paintwork it would have been a 5*. Well done Citroen.
Submitted: 13/06/2011 20:42:44 | ID: 7872
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Since buying the Grand Picasso 1.6 HDI we have had the following problems: Loads of lights blowing and some after only a few months. The fuses for the windscreen wipers always blow when the temp dips just a fraction towards -1. Tyres I have lost count of, and this is not with much mileage.(on 4th full change) Now, the Turbo has gone and we are 200 miles out side of the 60.000 warranty. I wait to see what Citroen will do, as its being towed to the garage Monday morning. Personally, although its a spacious car, so much goes wrong that mounts up, and Citroen don’t care. I seriously wonder if they have made all parts with built in obsolescence after only 3 year and a day or 60,001 mile!! Citroen really need to improve customer care, support and realise too much is going wrong too soon.
Submitted: 13/06/2011 20:33:08 | ID: 7868
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I bought a used C4 Picasso, very cheap because it had done 90k hard miles. It has the 6 speed auto/manual box with paddle shifts, which is a delightful box of tricks. The car is an absolute joy to drive, we have even taken to "going out for a drive", once again even with diesel now at well over £6 per gallon. I cannot fault it, it’s far better than I could have dared hope or expect. The suspension needed a minor fix (anti roll bar links), now it drives like new again. The little diesel lump willingly pulls its heart out yet still returns 50-60 mpg. It tows our caravan with hardly any effort at all. Anyone considering buying a used or a new C4 Picasso should stop thinking and buy it!
Submitted: 13/06/2011 19:13:13 | ID: 7866
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It’s a good van but small and it will do about 90 to 100mph
Responses to this review
51 reg Berlingo, mine suffered from fuel problems which caused limp home mode, pulled the plug off the fuel thermistor and all’s been well since. Fantastic van overall, had to change the front springs at about 90k and there’s a rumble from the NSF suspension when cornering, but I would not hesitate to take this van on long journeys. Reliable with a bit of style. 10/10 - Max Knight from Sussex
Submitted: 13/06/2011 09:06:21 | ID: 7852
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I got my car on motibility, great help from them then!!!, Within 4 weeks my screen wash shorted (said it was a safety feature in freezing temp) ok, its not done it since, I have had all the bulbs changed twice in the last year and a half, all 4 went at same time on the dual carriage way, now fixed. The clutch jumps every so often, garage say there is nothing wrong. Now the panel on the underside has come away. Looked like a bolt was missing, took it for repair and told it will get done at the service and now secured. It fell off again and they have resecured it and have now told me it’s my fault and I have to pay to get it fixed. I must have hit it off of something in the bad weather,( car was stuck in street for three week and went nowhere, it does not drive off road it goes up and down a dual carrage way twice a day 5 days a week from mine to my dads and back again. I’m really begining to hate it, I want my wee Pug 206 back, dents and all, no issues with that and it was 7 years old when I got it...
Submitted: 01/06/2011 08:17:35 | ID: 7815
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A good car for our needs on Motobility, large enough to take my mobility scooter and ramp. Always been relaible until its 40k service. After it came back the screen said Anti-Pollution system failed, ESP failed, handbrake failed and engine light on. This happened all over weekend so took it back but lights had all gone off. Told it was the computer checking and resetting everything. Didn’t happen again until 11k miles later I took it for its first MoT. As I picked it up from the garage the Anti-pollution failure again came on. Engineer said emissions are out, I asked how did it pass its MoT, but told must have just happened. They examined it and said only firing on three cylinders and no reason. It has just returned from the Welsh Mountains so no loss of power. They replaced two valves and followers. I took the car but horn not working, told fuse blown, took it away again and it was fine for an hour, then all messages came up again, car shut down and when restarted only firing on 3 and 15mph top speed. Took it back told it needed new spark plugs. Waited whilst these were fitted, took it away, later that evening the Anti-pollution failuer and brake failure lit up again and engine light indicated dont drive. Garage say nothing wrong, I said RAC say it could be ECU, but mechanic said he has never known an ECU fail. I suggested he looked at owners reviews. He said there had been no recalls or suggestions from Citroen to say there was a problem. I now have a DS3 Disesel today, and hope mine is back as I am off to France this weekend and booked my car. Has anyone else had ECU Problems? The dealer have been very good and attended to it immediately on each visit and kept me informed of progress and issued courtesy car. The car is not three year old so under Citroen warranty.
Submitted: 29/05/2011 23:18:58 | ID: 7807
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I have owned my C3 Picasso for 12 months and have covered almost 18000 miles. The 1.6 HDi 90bhp engine is quiet and economical (consumption is between 51 and 56mpg, depending on driving speed and road). Generally the 90bhp is all you need, but I have found it breathless from time to time and the 110bhp may provide a bit more zest if that is your priority. The car is comfortable; I recently drove a journey of just over 500 miles in a day and still felt fresh and free of backache at the end. The sliding rear seats with their one third/two third fold allows geat versatility when carrying luggage and the high roof and two-level boot floor adds to this. I have been amazed at how much it holds and the high opening tailgate provides shelter from the rain while you load. The simple one-hand-folding rear seats is a clever design and makes conversion to the larger load area simple. In the driving seat the large glass area and highish seating position gives great visiblity with no front quarter blind spot and the adjustable steering wheel and seat makes finding a good driving position easy. At 6ft 3inches, I have plenty of legroom in a car that looks small, but feels spacious inside. My VTR+ has cruise control which is simple to use and aids relaxed cruising in this quiet comfortable car. I have had two problems with the car. The first is a vibration in the binnacle on some road surfaces, which I had from new and although the garage has reduced the vibration, it is still noticeable from time to time and secondly the front passenger door lock broke internally, which was fixed quickly by the garage. I would not let these two faults put you off the car, however. Give it a test drive - you will find it a solid, relatively quiet car that is versatile and very comfortable with good roadholding and it won’t break the bank to run.
Submitted: 29/05/2011 22:56:40 | ID: 7802
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I love my VTR! Best buy ever and soooo cheap to buy and run.
Submitted: 26/05/2011 09:35:26 | ID: 7796
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Bought this car after previously owning three Xsara Picassos. Initially lovely car to drive until a fault occurred on the steering and I had a new pump installed. Since then I have literally pulled my hair out trying to get the dealer to rectify the fault. The steering has become hyper sensitive to any undulations in the road, shaking and rattling from side to side and occasionally trying to jump from my hands when taking corners. Although I have had engineers sit in the car with me I am unable to persuade them that this level of vibration is unacceptable and so my driving experience has been ruined. Otherwise, I would gladly have given this car four stars. As it is one star sums up my disappointment.
Submitted: 25/05/2011 08:29:33 | ID: 7783
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I bought my C3 pluriel from new, having owned one for the 4 years before. My old car was great and I only decided to trade it when something went wrong with the gearbox. I’ve had nothing but trouble with the new one, it’s been back to the garage 10 times and is there now; I’ve been driving round in a courtesy car for the past 2 weeks. The biggest, and most dangerous, problem is that the car has cut out whilst driving, once at 70mph, one whilst approaching a roundabout, and another time whilst actually on the roundabout. Citroen don’t seem to have any idea what the problem is and I’m reluctant to drive it as when it cuts out, the power assisted steering goes and you can’t turn ... and at 70mph that’s scary! I was also comforted to read that it’s happened to other drivers including going up a steep bank in 2nd gear, as that has also happened to me, the car just cut out. It makes you into a nervous driver. Having taken it up with Trading Standards, I’m now about to take the garage/finance company to task over this, a reluctant course of action and one which no new car owner should have to bear the onus of; if I’d bought a kettle and had this many problems, the shop would have had no option but to replace it by now!
Responses to this review
I bought a 54 plate C3 last year and loved it up until a few weeks ago when it started just cutting out, once on a roundabout and twice at a traffic light. It’s the 30amp ignition fuse that’s blowing and so far they can’t find out why it’s doing it! So please if you get an answer to your problem, would you please let me know as I am now scared to drive it?! Thanks - Jackie from Lincolnshire
Submitted: 21/05/2011 23:56:57 | ID: 7768
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I bought this car in wicked red, looks great, egs semi auto box, bit different, but easy to get used to, good fuel economy(diesel) Jan 2008 24000 miles. Ex mobility car. Good to drive, smooth ride loads of space, seats fold easy. When closing the bonnet don’t push down on it, it dents easily.... look for wear on rt. side drivers seat. Consider having parking sensors fitted, (the "privlige " model has sensors.) Massive windscreen; make sure you have windscreen cover, it’s over £600 for new one. No probs yet... I really like the car.
Submitted: 11/05/2011 16:07:35 | ID: 7688
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After a year and a half of using my Citroen, I recently had a major shock. Citroen have decided to delete my VIN number, claiming my car had been in a flood at their factory (a fact that several mechanics have dismissed as fantasy). Now I have to scrap my car. Thanks Citroen. If you are thinking of buying a second hand Citroen , hope that they don’t do this to you too. Or better yet, buy something else instead.
Submitted: 11/05/2011 14:34:26 | ID: 7686
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This car is amazing. It is so refined and the ride quality is excellent. The 1.8 litre engine gives enough power for both in town and cruising on the motorway. The power delivery is smooth and predictable. The steering is quite light but precise and the car is quite easily manoeuvred around town because of the amount of visibility available. I particularly like the split A pillar, which boosts visibility in the front. However, the fuel consumption is disappointing. Around town, you are lucky to get more than 25mpg out of it, making fuel costs almost unaffordable at today’s prices. Then again, you don’t buy a big car and expect good fuel economy. As far as practicality is concerned, this car excels with a vast amount of space available to both the front and back seat passengers. However, the very back seats should be reserved for children or small adults. With the back seats down, there is an enormous boot space. Inside, the plastics are relatively soft compared to a lot of cars and the build quality is almost as good as the Germans can manage. There are quite a few cubbyholes to put odd things in and the speedo and rev counter look great in the centre screen. Overall, this is a very good car for big families that offers interior space and comfort by the boatload.
Submitted: 10/05/2011 08:51:41 | ID: 7679
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Best car I’ve ever had. My mpg is unbelievable, but then I do add 0-60 diesel booster from Wilkinsons, especially when going on holiday. What can I say? The car is just great!
Submitted: 08/05/2011 19:00:20 | ID: 7671
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The clutch plates fitted by the manufacture were to small on early models, but now they have rectified that with larger ones. Three other common problems are; poor door seals letting in water, front brake discs that corrode & wear prematurely & front windscreen wiper blades that only last a year. Apart from these problems it’s fine.
Responses to this review
’tis recommended that you change your front wiper blades every year at the end of fall (or so I was told...)
- Sindila Liviu from Romania
Submitted: 03/05/2011 10:16:16 | ID: 7650
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EXERCISE EXTREME CAUTION BUYING SECONDHAND: Loved the car until the clutch slip started. When you can’t control power on a motorway or while overtaking it is a clear safety issue and I cannot comprehend how this car is not subject to a manufacturer recall. I’m second owner, 1 month out of warranty, and armed my dealer with the reviews on this site, but just had to give Swindon Motor Park £1500 to get my car back with clutch replaced. This was their verdict: "On a visual inspection of the clutch it does not show any oil contamination or excessive wear to the friction plate. The part number of the new clutch fitted to the vehicle is different to the original clutch which leads me to believe that a modified clutch has been supplied by Citroen, however I have no written evidence or confirmation from Citroen that this is the case. I have applied to Citroen personally for a goodwill contribution and they have declined on the basis that "as you are not the original owner we cannot be certain of the vehicle’s history".
Submitted: 30/04/2011 09:07:35 | ID: 7638
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Bought vehicle two years ago when I retired. I lecture in maritime subjects around UK and find it ideal as a load carrier, comfortable to drive and economical(53 mpg). I keep it serviced more regularly than operators manual and it’s proved reliable. I changed the tyres to obviate some road noise, but can recommend coating rear wheel arches in bitumen(umpteen coats). No need to remove any trim(just panel where jack is placed)The difference is incredible..all for the sake of one tin of high quality bitumen. If you chose to do this one word of caution; when I drove it to test result, with windows closed, the fumes from the bitumen were overpowering. The smell disappeared within a couple days.
Responses to this review
I own a Citroen Berlingo Multispace 2004 forte 1.9 hdi. I was having flat spots and engine management light coming on and I found out it was only when I used Tesco diesel. My car hates the stuff it plays up. I now use Esso or Texaco 100% improvement. Maybe Tesco aren’t putting enough additives in their fuel - John Champion from Cardiff
I was wondering what tyres you had on that were noisy and what make did you change to that were quieter? - Nigel Lister from Cornwall
Submitted: 30/04/2011 08:55:06 | ID: 7635
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I’ve driven many vans over the past 20 years in my work and privately, I’ve personally owned transits as they were always cheap old donkey’s and parts a plenty. I bought this Citroen off a mate who only used it privately for his racing weekends, which meant it has been parked up more than it has been used. It had 16,000 miles on it when I got it 2 years ago and now has 37000 on it. It did a run to France and back last August, which was about 1200 miles in 5 days. It managed the trip but the jockey tensioner wheel started squealing when we got there, so fingers crossed all the way back, it made it without getting worse, but had the cam belt and tensioner changed as a result when we got back. The paint has faded on both sides along the load section, the paint is also now peeled all over the roof back to the primer. The paint is c**p without a doubt, compared to all the other vans I used/owned/driven. The rear shocks have now started leaking which I am doing myself shortly. Performance is good for a van of this size, and the fuel econ is fairly good. You can tell this van is built to a cost, I can’t say that I trust it 100 percent, despite it not having actually let me down yet, I hope I haven’t now tempted fate on that one. New battery last year also, full service by a mechanic friend, who says the van is still in very good nick mechanically and structually. So I hope I get a few more years out of the old girl yet, but I’m not expecting them to be totally trouble free!
Submitted: 30/04/2011 08:48:29 | ID: 7634
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One of the first models to come out but excellent value for money at the time. Had a few problems such as petrol pump needing replacement, front brake calipers locking solid last year and during it’s first month, the lateral airbag on driver’s seat exploded without warning resulting in a recall locally. Has been used as a workhorse transporting everything from furniture to building materials. The downside being the battery under front seat which resulted in the seat not being able to be locked into position when battery replaced - hence four days for garage to find out how. No warning when battery died at 7 years old, everything came to a standstill. One of the most reliable cars we have ever owned apart from a VW Transporter Pickup which was brilliant. Not an economic vehicle to run in a hilly region but very very comfortable and safe feeling.
Submitted: 25/04/2011 20:56:43 | ID: 7615
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This is really difficult as I love the car but it is now starting to be troublesome. Took delivery in May 09 and drove it for 2,000 effortless, comfortable miles through France. Up to 17,000 miles in 18 months and car was a dream. Then I noticed the clutch started to slip. Read all the stories about Citroen asking people to pay acontribution and sure enough my dealer did the same. Dug my heels in and had the £800 work done under warranty. At the same time Citroen did a software update which I think reduced power by some 10-15%. Now up to 20,000 miles, just booked service and yesterday the water pump has gone. Had disucssion about warranty cover and citroen say I have to pay or use separate breakdown cover to get car to the garage and they will reimburse breakdown costs IF it is a warranty job which leaves me out of pocket. Rang Citroen Assist who use the AA and they will recover and bill the garage. So great car, couple of serious reliability issues recently and not always made easy to sort out by the dealer.
Submitted: 25/04/2011 11:30:56 | ID: 7608
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I love the car and would give it a 4.5 star rating if I could. Bought last year at 79k miles and has been faultless in the 10k since - until this week when a front coil spring snapped, but fortunately the AA’s home breakdown repair cover has met the cost, to my surprise. Engine seems great, economy over 50mpg out of town even with a heavy right foot. The 110 engine is much more capable than the 92 version, the ride is not quite up to my old 306 but soft away from the biggest bumps, I made sure to steer clear of the 17 inch wheels which always ride harshly in this car. Cornering on the limit is very good, though not quite such sharp steering as a Focus, once you get used to it the car is very quick and accurate. I tried a number of C4s before buying this one and they do seem to vary a lot in history, and how well screwed together they seem, mine has no rattles or squeaks and an intact glovebox. Worth getting a good one, because of the great styling and useful electronics, its a shame the eye level central display has gone in the new design, even in the DS4.
Submitted: 13/04/2011 16:43:55 | ID: 7563
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Only had this car a few months and found it good on space for three children. I’m not happy with the squeaks and creeks from windows and sunroof though and they can be really annoying. Not too bad on fuel although we found Vauxhall Zafira was better but the main problem with this car is in windy conditions, it is very light and hard to control especially on motorways when you find yourself uncontrollably veering into another lane - very scary! For that purpose, we are looking for a Ford Galaxy.
Responses to this review
I have searched the web looking for answers on the wind problem and everyone says it’s fine. You are the first person to say that the wind is a factor. I don’t go on long journeys on the motorways on windy days cause it is so scary. Glad to read your entry and know it’s not in my head as some people have said. Thanks - Ali Coogan from Ireland
Submitted: 12/04/2011 09:06:04 | ID: 7537
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Hi! I bought this car at 7 months old with just over 16000 miles, it now has over 96000 miles. I have to say the best Citroen I have ever owned. The only problem other than general maintenance has been the alternator failing and that was over 90000 miles. I also had 2 rocker covers break shortly after the alternator, the car was nearly 6 years old, and fair credit to Citroen U.K, after writing to them they accepted and paid 30% of the bill, think that is great service. Other than these two issues, never had any problems and here’s hoping I get another few years worry free motoring. Cars age like the rest of us, so as they get older, problems do occur.
Submitted: 10/04/2011 20:53:38 | ID: 7524
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I’ve only given this car 4 stars I would have given it 5 but for the useless glovebox and storage trays on the dash. What were they thinking of, just what can you put on those trays? They are simply there as decoration and are of no practical use at all. A bit of a redesign and the space wasted could have given the car a decent sized glovebox. The rest of the storage is pretty good though. I find the door pockets are Ok. The boot is a good size and the false floor allows you to hide away a lot of your rubbish. The rear seats are really easy to drop down, recline, or slide forward and they are comfortable. We have had a Xsara Picasso and a C4 Picasso both of which my wife did not like driving but she actually loves driving the C3. The Xsara was a good car but not that well built, the C4 was better built but a pig to drive in the snow (that’s if you could get any traction) and the heating controls must have been designed by the C3’s dash designer. The C3’s heating controls were mentioned in a previous review. I think that the problem they have is only with the Exclusive model as the VTR+ controls are a doddle to use. The materials chosen for the interior appear to be of good quality and everything is well put together, no rattles or squeaks on our model. The gear change was a bit notchy at first but after a few thousand miles it seems fine. I usually have a struggle to find a comfortable driving position when changing cars but didn’t have too much of a problem this time. I did find that I was catching the toe of my shoe on the underneath of the dash at first and no I do not have big feet. Driving is effortless whether on long journeys or around town. The handling is average for an MPV but it copes with rough road surfaces better than the other two Picasso’s we have had. The 90hp diesel gets criticised for slow acceleration but it doesn’t appear to be so slow to me, anyway the car is so enjoyable to drive I don’t want to hurry. Fuel consumption is excellent and the car is averaging over 52 to the gallon even with a fair bit of town driving. I looked the other competitors in this class but still came back to a Citroen and boy am I glad. I wouldn’t have liked to fork out the list price however and would recommend anyone to try to get a pre reg as we did. Two months old, only 27 miles on the clock and £10.500 the best car bargain we have had. After writing this I’ve almost forgiven Citroen for the silly glovebox and dash design and now I’m wondering should I give it 5 stars?
Submitted: 06/04/2011 13:56:29 | ID: 7511
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Great vehicle though I hunted high and low to find a non EGS 6 speed auto diesel and what a diifference, although I had to buy used only 25000miles on it verses a horrid potential nightmare for a new egs auto variant. Have they stopped making the tradional auto 6 speed in this as you can get a 4 speed petrol over here? I can only tell it’s non egs as the gear wand has a P for park whereas the egs only has R N A M
Responses to this review
They do still make them. My car is a 6 speed automatic VTR ’59 plate so I hope this answers your question - Malc Wilson from England
Submitted: 02/04/2011 21:27:17 | ID: 7496
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No problems, smooth ,reliable and just amazing it is the best car I have owned and i will get another one after this if it ever breaks down, which I doubt. Amazing with panoramic sunroof air con and many more, I love this car, I would recommend this big Citroen for anyone who wants a decent acr not a crummy Ford or Vauxhall. It is also surprisingly easy to park.
Submitted: 02/04/2011 19:00:54 | ID: 7495
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It’s the Exclusive model in red with the following options, Panoramic roof, 19inch Alloys, Cream leather (with massage seats). This car is simply fabulous, I’ve driven it for 2 years and have to hand it back this week as my lease runs out. It’s a hard car to move on from! Start with the negatives: 138Bhp is fine, the newer diesels are 160bhp (there is a reason for this!). The 19inch alloys look great but the ride quality suffers and tyre cost is high. No useable cup holder for the driver! Positives: it is simply a lovely place to spend time, the leather is a good quality and the massage seats may just be a gimmick but still, they make traffic jams easier. Electric tailgate is great when your hands are full and the large panoramic roof is great for taking the kids to Only technical issue was with the tyre valves - suffered 3 failures until the dealer replaced the full set with an updated design. 39 mpg over the last 2000 miles. As a company car it makes a real difference in the car park from the BMW/Merc/Audi clan. Depreciation though is harsh, making them a bargin as a used car.
Submitted: 02/04/2011 18:21:41 | ID: 7484
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My 2009 C5 V6 Diesel 204 Exclusive is now about 40,000 kms old. Have, since my first DS 21, driven exclusively Citroens with a short Saab unfaithfullness. Have experiences with DS, GS (lousy), AX, Xantia (superb) and C5 type 1, type 2 and, now, type 3. Am amazed by the quality of my C5. Silent, has enough power (my job requires a lot of travelling on the Autobanen in Germany). Almost problem free. Though: For cold winters (-25C) the car has some electronic problems. Fault messages are frequent "handbrake faulty" "suspension faulty" are familiar faults, which I ignore. After a brake in my warm garage everything is OK. The Diesel consumtion after my last 9000 kms is 8,0/100 kms. This includes 3000 kms in temperatures below -15 centigrades. Quite fair. Citroen has really upgraded their cars. Hopefully it does not reflect on the after sales price. It is nice to buy an exquisite car at a low price.
Submitted: 02/04/2011 18:09:19 | ID: 7481
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Amazing family car, no problems yet touch wood, but it is an exclusive hdi smooth comfortable and amazing visability. How can I put this? An amazing car, brilliant!
Submitted: 28/03/2011 10:39:49 | ID: 7453
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I would like to report that my C1 needs a new clutch at a mileage of only 19,503. Unbelievable! I am awaiting a response from Citroen.
Responses to this review
I have a Citroen C1 with 34,000 miles that just ran out of a three year warranty and now it needs a new clutch - no joy rom Citroen very unhappy, will not be getting another one! - K McKenna from Wiltshire
I bought my wife a 2008 Citroen C1 Code in February 2010 with 9,500 miles on the clock. It has covered 18,550 and needs a new clutch already. It’s the first and last Citroen I’ll buy - Kevin Oxwilc from England
My Citroen C1 is just over 3 years old, warranty expired 2 1/2 months ago. Last week the clutch including lever went at 40,000 miles! £535 later, I have been told my the garage along with the recovery truck driver that it happens all the time! - Laura Harmer from Nottinghamshire
Hey. Bought the car at 20,000 miles. Immediately after, whilst driving along the motorway, the engine exploded. Citroen of Slough tried to blame it on me not changing gears! When I didn’t back down, they changed their tone and paid the £3,500 for a new engine! Worst customer service I have ever experienced! - Chris Kennedy from England
Submitted: 26/03/2011 22:21:59 | ID: 7434
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Knowing that there have been several problems with build quality on the C4, I thought twice about buying a new one. So I saw my current C4 last month and had to buy it as it is a good car (ie. all of the usual faults had been repaired including the glove box). It’s done 60k miles and is running like new, so I think the key is to wait until some really unfortunate soul has endured the expensive repair costs and buy a second hand model, which isn’t ideal I know. Sorry if this upsets but so far I can’t fault it.
Submitted: 25/03/2011 08:40:30 | ID: 7409
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The Nemo is the worst car that I have ever driven and this is all down to the sensodrive gearbox. The first problem arose when the vehicle was about 2 months old, the car was parked on a hill, I started the engine, engaged forward in automatic mode and without warning the car started to go backwards, I hastily braked narrowly avoiding another car. Tried selecting first in manual mode but no response eventually called the RAC who disconnected the battery but this did not cure the problem so the vehicle had to towed to Yeomans of Plymouth, the citroen dealer. They had the car for a week and I was assured that the problem had been rectified. The problem kept re-ocurring , sometimes when on the move I would sudenley loose all the gears. Took the car back to the dealer, this time it was there for three weeks and they eventually fitted a new gear box. Two weeks ago I started the car and once again could not select any gears, so for the third time the car was taken back to the dealer, they have requested a mechanic from Citroen head office to look at the car and they are now going to fit a new sensor, bare in mind that the car is now only about 9 months old. Other problems are:- In the winter the heater is useless, the windscreen ices up on inside and takes a long time to thaw out. . The rear seats are not easy to remove and refit and and are very heavy. I also found Yeomans of Plymouth very unhelpfull, very unfriendly staff, the complete opposite to the description on their website.
Responses to this review
I also have had no end of problems with the sensodrive gearbox: not changing when it should, very sluggish or when it does decide to change, pulling out into traffic can be quite hair raising. Citroen have had mine back, reset it and it was better for approx six months and now it’s just as bad or maybe bit worse. I Would not recommend it to anyone unless they have nerves of steel or a death wish. Citroen, get it sorted please! - Pattie Lloyd from Kent
Submitted: 20/03/2011 11:38:48 | ID: 7395
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Great car!! I have a green car and I have had it since 2001 and I gave to my daughter for her birthday. She loves it and the insurance premiums on it are very cheap.
Submitted: 20/03/2011 11:32:29 | ID: 7393
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Bought new in Aug 2010 as a replacement for a useless Toyota Yaris (possibly the worst new car I’ve ever owned). So far pretty satisfied. The ride is good although the handling is a bit ponderous as is to be expected with this type of MPV. Comfortable and generally spacious inside. Indicates around 53mpg average. Downsides: Storage in the front is poor, the glovebox is a joke - 60% fuses - will literally just store a pair of gloves, the cubby on the top of the dash is useless, door pockets are small. Although the instrument pod is stylish it creaks and rattles, I’ve had to wedge foam rubber around it to try to stop it, to no avail, makes driving annoying (dealer will be getting a visit over this). Fancy heating system is good but the controls are small and fiddly, distracting to use when driving. Engine is a little rough under power, but not bad for a diesel. Generally a good effort and seems well put together (despite the above niggles). My advice - haggle for a really good new deal or buy nearly new.
Submitted: 17/03/2011 22:48:08 | ID: 7382
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This Citroen is a complete waste of time. Now in the garage for the 5th time; oil leak, turbo failure, egr problem, faulty electrics etc. All they do is replace oil and faulty items. I even have my own seat in the service desk now, it says reserved for C4 drivers. If you spend your hard earned money on one at least your get free tea and coffee once a month! I wish I could set light to it, took it to another small garage and they told me PEUGEOT/CITROEN are the same, one big joke, only in business to keep the motor trade busy.
Submitted: 13/03/2011 09:37:56 | ID: 7345
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I bought my c-crosser May 2009 and I love it. Reading all the reviews has been interesting as I have just had to take it back to Citroen with clutch slip in 5th & 6th gear. Also burning smell from passenger seat with heated seat on high. My c crosser has 19k, I must say my dealer has been very good, West Rd Wingrove Citroen, he has expressed concern and just waiting for the go-ahead to do job under warranty. Hopefully the car will be put right as we don’t do much mileage, no towing ect. I cannot see it as wear and tear but interesting about the oil leak. Will let you know how it goes. I’ve had many Citroen’s with no complaints hopefully this has not put me off buying another.
Responses to this review
Thanks to all who mentioned the clutch problem/solutions on here - we had similar (5th/6th gear slipping at 2-2500 revs) with our 57 plate, 26k miles Crosser. I took it to a dealer (Luffield, Loughborough) and though he could see no evidence of oil leak from external examination, he took clutch apart, filed a claim with Citroen and clutch replaced free under warranty. My wife took copies of comments on here when she dropped car off the other day as examples of what problem might be. So, car back, fixed (we hope!). If you have the same problem make sure dealer gets in touch with Citroen and, using comments on here, you could be a clutch expert like my wife! - Philip Watson from Leicestershire
Submitted: 09/03/2011 19:25:02 | ID: 7315
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Bought my ex-motability car used at auction a year ago and touch wood it has been ok, it had 10k miles on and I presume all the issues highlighted on this forum have been sorted. The EGS was a bit lumpy initially but a software upgrade totally transformed the car! Clutch is totally smooth (believed original after 25k miles), gearchange is smooth with little or no lag - even when rolling up to roundabouts etc. Economy has been reasonable 38mpg average with mixed driving. The build quality is just about acceptable, everything works on my 3yr old 25k miles car but the fit and finish is not as good as my previous Ford and some of the trim is starting to look a bit tired - especially inside the boot area. The running costs have been ok, Citroen service from my local dealer (Yeomans) is again reasonable rather than outstanding, it has not required much and needed servicing only once so far but they do collect/deliver locally which is a bonus. Not sure I’d buy another, but it has been reliable overall and is far from the doom and gloom that some owners have suffered.
Submitted: 08/03/2011 21:55:25 | ID: 7312
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I bought this second hand 12.5K from a Citroen dealer based on my work colleagues experience with an Aygo (same car). It had one years warranty left. In 6 month I noticed the clutch biting very high - I went back to the dealer - comment was it was normal, but I insisted on noting the time and date of this report. The clutch then failed out of warranty at 23K. Citroen fixed it free of charge. Now at 40K the clutch makes a noise when depressed but seems to bite OK with no slipping - engine light is permanently on - Computer read out shows Cat issue. But sailed through MOT emission test. MPG always in the 50s - So I now ignore the light. Rear muffer looks very rusty but has not fallen off yet. All in all not quite what I hoped for in what is basically a youngish Toyota albeit built in the Czech Republic.
Submitted: 05/03/2011 22:21:05 | ID: 7288
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Purchased my C4 when it was 1yr old with 11k on clock. Found clutch pedal a little high at the beginning but soon found a suitable seating position. Looked at Focus and Golf before buying but both seemed "boring" compared to C4. Instrument displays and steering wheel with fixed central boss are interesting! (Harks back to citroen’s innovative past). Car is now 3 years old with 65k mileage, handling and performance still great with no major reliability issues. Averaging 55mpg even when driven "briskly" which this car is happy to do. (Often throw it round a corner just for fun!). Drove a Focus hire car in Germany recently - disappointed!
Submitted: 05/03/2011 22:17:55 | ID: 7287
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Hi, I have had my 1.6 petrol Citroen Xsara Picasso for 2 years. I get 30 to 35 mph around town, I love it. The bad points are: Steering pump is above the atlternater; Pump went very noisy and I found it to be leaking; Fluid dropped straight down into the alternater and knackered that too, had to change both. Very bad idea, they should be offset.
Submitted: 05/03/2011 19:08:29 | ID: 7282
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What a terrible car! The gearbox is awful, the EGS is at best beyond irritating and at worst stupidly and terrifyingly deadly. What people have said here about say rolling upto a roundabout on a slip road.. Then you put your foot down and wait maybe 8 seconds with your foot on the floor before it moves. Is sadly true and I intend to write to my MP about this as its clearly indicative of the car and not just mine. I bought mine as an ex mobility car from a main dealer with FSH. The brake pads needed replacing straight away as they were grinding. Then they have had it back 4 times now to fix a knocking in the drivers door area which they have not sorted yet. The clutch is now slipping every time it changes gear, then finally it pops off and you lurch forward. Its like being driven by a learner on their first lesson. To make matters worse, and this is the icing on the cake really.... If you take the car back to the dealer they have a culture of 1) Blame the customer 2) Deny anything is wrong at all 3) Give the car back to you having achieved nothing at all. Seriously if your thinking about buying one of these cars DON’T under any circumstances. It’s not that you might be unlucky and get a bad one, more like at some point the car will fall apart, stop working, roll off, catch fire, or just be the most miserable thing to own you ever had!! DON’T DO IT TO YOURSELF. 1 star is the least you can give... That’s so wrong...
Responses to this review
Totally agree, Iain. It is a great car considering the flexibility, but what does it help when things go wrong all the time? Our 2007 Citroen Grand C4 Picasso 1.6 HDI EMG just broke down at 93.000km, probably the gearbox and in addition to that, there are some electricity problems. We bought this car nine months ago and before this one, we had a Citroen C8 which also broke down, the cambelt broke. I’m now done with Citroen in general - Laila from Norway
Submitted: 04/03/2011 14:29:58 | ID: 7270
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Bag of misery!! It was ok at first but after 12 months it declined into awfulness. It’s been in the garage almost as much as on the road. I seem to spend more time in loan vans. Been in at least 8 times in the past few months, sometimes for the fault that it went in for in the first place. It’s had 3 fuse boxes, injectors, fuel pump, fuel primer, fuel pipes, gear selector, gear cables twice, starter motor, exhaust cover, dipstick holder (came off in my hand when checking the oil), constant repeated engine warning lights, it drinks oil, smokes when cold and now feels slow and noisy. It’s only done 35k miles!! like all French cars, avoid at all costs! it’s not worth the money you save initially, I’m lucky it’s a work van under warranty so I never have to pay anything, I would have set fire to the damn thing by now!
Responses to this review
Hi, could you please let me know what was the main cause of the problems on your van because mine is doing exactly the same but out of warranty - Alan Round from Nottinghamshire
Submitted: 25/02/2011 15:37:52 | ID: 7204
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I bought mine second hand with 52,000 on the clock. I’ve done almost 10,000 since owning it and experienced no problems with it. It’s nice to drive, good round bends, loads of space inside and I love playing with the cruise control. Great car so far.
Submitted: 23/02/2011 10:59:11 | ID: 7187
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I bought a new C4 Picasso Grand 1.6 hdi vtr+ in September 2009. There is 13,560 miles on the clock. Since purchase I have replaced both dipped beam headlight bulbs which is quite awkward and both front side light bulbs. Last night as I was reversing into my driveway when the engine suddenly cut out and different warning notices went across the screen, ie. engine oil low pressure, auto parking brake malfunction, gearbox malfunction. As these were going across the screen the car wouldn’t start. When the display went back to normal ie.the radio station and time it started ok. It is the 6 speet auto version with manual override. Sometimes there can be a slight judder when driving/manoeuvering slowly. Today it has behaved properly, but, worrying with only 13,560 miles
Responses to this review
I have an ’08 Reg VTR+ on Motobility and I have got through more bulbs than I can remember. One side is not too bad but the other is very tricky. It has had seven headlight bulbs and two side lights. The Citroen dealer said they had not had anyone else tell them of this - Tony Downs from Warwickshire
Submitted: 22/02/2011 21:50:59 | ID: 7161
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Bought the exclusive Citroen C crosser in November 2010, and have loved driving it since, great gearbox, choose between manual and automatic, powerful 2.2HDi engine, handles really well on the road, very capable on ice, snow and off road, when switch to 4x4 Mode, an excellent Sat Nav, DVD, and music system, very good driving position, overall an excellent car, with good looks, that make it stand out from all the other ordinary looking 4 x 4 and crossovers out there.
Submitted: 22/02/2011 21:37:52 | ID: 7157
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Very unhappy. Poor gear box. Bad verging on dangerous accelleration. Hand brake failure in the snow. Poor verging on dangerous handling in the snow. Rear suspension just gone outside of warranty, and Citroen don’t have the parts. Have to wait 3 weeks for repair. Can only assume many others must be in the same boat and Citroen are all out of suspension parts. Would not recommend or buy again.
Responses to this review
I have to agree this is the worst car I have ever had. My Citroen C4 Grand Picasso broke down last Monday with rear suspension failure and they can not tell me when it will be fixed as the parts are on back order and I have no courtesy car! This car is terrible to drive, the gearbox is rubbish and dangerous when trying to pull away quickly I have had a few near misses. Really wish I had bought a Mondeo - Sarah Dobb from Kent
Submitted: 19/02/2011 21:43:25 | ID: 7140
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I bought my first Berlingo in 2005, a used 2002 with 18k on the clock, I traded it in with 108k on the clock and hardly spent a penny on it apart from service etc. A brilliant MPV. I have now bought a 2008 Berlingo with 11k on the clock and just as pleased with it. I just hope it lasts as well as the old one.
Submitted: 17/02/2011 15:25:51 | ID: 7126
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I knew the C5 was an unreliable, hideously expensive car to maintain when it goes wrong as it frequently does. I have gathered volumes of evidence against the C5 but I didn’t realise all the other Citroen’s were so unreliable and just as prone to expensive electronic problems. I am so angry that a manufacturer can produce such vehicles, Citroen need to simplify their cars, something is seriously wrong with their product. I am now putting my C5 into a garage, trailering it in, god knows how much to sort out all its problems. I will let you all know, probably new bsi and reset. I have no faith that they can cure this, I will let you know once it’s running. I will never touch another French car, this is my sixth and last Citroen. It’s going to be Honda, Toyota, Mazda next, something that likes to spend more time on the road than on a trailer...
Responses to this review
Any progress on the computer? I appear to be having similar issues - unit sent away; returned from the bench test with "no fault found" and mechanic refitted it to receive the joyous response of "persistent fault". This is an ’03 reg - Andy Scott from Buckinghamshire
Submitted: 16/02/2011 14:10:11 | ID: 7108
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Simply the best car I’ve ever had. Have previously run BMW, VW and Audi and Citroen Xantia V6 weekend and the old Citroen c5 (terrible car with lots of errors). If you must drive on German motorways, high speed, silent and trail safe so the new C5 unique. If there is wind or you simply want to drive more sport-like tapping a mere sports button changes the ride, tightens the chassis up to become hard and less comfort style. The 6-speed automatic gearbox is impressive with its smooth shifts. Material selection and the dash is perfect. If you have learned to use the many options on the dashboard, it is far preferable to the German and Japanese attachments; like going from a PC to a Mac. If compared with Audi A4, BMW 320, Ford Mondeo, VW Passat and Opel Insignia as labels, the C5 is an experienced to match the Audi A6 and BMW 520th. And even these cars can’t in any way match the C5’s silent comfort driving. Now all we can hope is that it will hold its value just as well as competitors.
Submitted: 12/02/2011 09:25:01 | ID: 7076
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Very relaxing drive once you get used to the 6 spd EGS gearshift. Excellent luggage carrying capacity. Good comfort levels inside. Good visibility to front and sides. I Like the fixed steering wheel hub and controls. it is quite easy to achieve betweeen 45 and 50mpg even in urban driving. The 3rd row seats are easy to deploy, but a tight squeeze for an adult. performance is, for the size of car, reasonable with 70-80mph easily maintained without fuss. There are a few niggles. No car is perfect. Engine noise in low gears is loud under hard acceleration. The EGS system automatically changes down as the car slows. This does make it difficult to achieve a gradual smooth stop without adjusting pressure on the brake pedal. I would like the rearview mirror to be wider to include some view through the rear side windows. I haven’t had the car long enough for reliability or dealer support to be an issue, but so far I would be happy to recommend this model.
Submitted: 05/02/2011 21:21:57 | ID: 7020
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Hi, I just wanted to add my review of the C4 1.6 Hdi 90 manual- 2005 model. Having faced some very expensive repairs bills, I can confidently say that I will never buy a French car ever again. I am a professional driving instructor and use my car for training learner drivers so a little more than average wear and tear is expected, but the list of failures at low mileage is not acceptable. 1. Gearbox failure at 43k... reconditioned g/box and new clutch £800 2. EGR valve failure at 45k ....£250 inc fitting (bought off ebay dealer price very expensive) 3. and now..at 46.5k drive shaft noise and wheel bearing noise... repair bill £££’s need to get it booked in at my local garage.. 4. oil pressure light on.. checked oil level is fine... again £££’s not to mention previous wheel bearing replaced at around 30k.. plus glove box handle broke... various other squeaking and rattling noises from the interior panels.. overall its a very poorly built car. Another family member has a Peugeot, which is from the same group of manufacturers, which has also had numerous problems. Having previoulsy owned Japanese and German cars I made a huge mistake of buying a French car..NEVER AGAIN..!!
Responses to this review
Hi, I had the oil level lights problem on my son’s C4. I changed the oil, filter and switch and it solved the problem. Hope I’m in time to help. Sorry only just found this site - Peter Watkins from Blaenau Gwent
I have a C4 Auto Petrol and have had numerous problems with faults, from pollution fault to engine fault. It’s cost me a fortune so far - Sarah Lewis from England
Submitted: 04/02/2011 21:51:54 | ID: 7013
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Just required a new clutch at 22k miles! Citroen know it’s a fault and have issued a technical bulletin to dealers. So they agreed to replace the clutch and pay for that under warranty, however they only paid two hours labour leaving me with a £370 bill for the rest. This was apparently at a reduced rate too! Not happy - and customer service are about to find out. If the clutch is faulty why the hell should I pay for the labour? The cost of the labour is a consequence of the failed clutch.
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Hi, I have noticed that in the last 2 weeks or so it has been hard to select gears and today I noticed clutch slip. I have only had my 2008 2L C5 138 HDI for a few months and only done 1,700 miles with it. You say Citroen are aware of this problem can you give me any further info? Many thanks - T Brook from Northumberland
Same issue here, 58 plate C5 Saloon with the clutch slipping. Dealers say Citroen will only pay for parts and want £500 labour despite admitting a fault! Unbelievable really - David from Scotland
Quick update: I paid the £370 to get the car back and then emailed Citroen customer services asking them to explain why I had to pay for the labour to replace a faulty clutch. Heard nothing for a week and then got a call saying they had ’reconsidered’ and that if I went back to the dealer the £370 would be refunded to my card. So there you go - however I still don’t think they should have charged me in the first place. It was only because I complained that I got a refund! The car has given no problems since - Leigh Holloway from Leicestershire
I am also in dispute with Citroen regarding clutch slip on my 58 reg C5 which became apparent after 20,000 miles. They are offering to replace it with an upgrade for £360 as a gesture of goodwill. I am still negotiating - Jeff Summers from Warwickshire
Hi all, Citreon C5 58 Tourer should have been called ’trouble’ not Tourer. Purchased ours from a main dealer with 26,000 miles. New clutch under warranty at 30,000 due to oil leak. Ongoing electrical issues and now progressive problem with the gear box. In fairness, the dealer has so far resolved most of the problems we have encountered but it has been back to the workshop eight times in as many months. Shame cause it’s actually a nice family car when its running properly - Martin Robson from England
Submitted: 01/02/2011 20:44:05 | ID: 6997
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Purchased car with 300mls on clock and 3yrs warranty, fully serviced to date. A problem with the actuator on gearbox was fixed under warranty. Recently the engine started revving, rev dial going through the six gears, resulting in clutches burned out. Has done 37000mls and won’t be 4yrs old till March. Expected car to be more reliable. No give and take with garage £1,100 approx to fix clutches.
Submitted: 26/01/2011 16:36:50 | ID: 6954
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Had a 52 plate from new, serviced regulary, apart from one set of tyres no problems. After 80000 miles traded it in for new 07 plate Xsara Picasso. This one’s mechanics O.K. so far, but interior finish poor. 40,000 miles, no troubles, would recommend as a family motor.
Submitted: 21/01/2011 22:09:25 | ID: 6920
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Car purchased for its ease of access for my elderly parents. I feel you get what you pay for with this car. Spring and summer driving is fine. Hard winter causes problems. Heater is useless, demister is poor, snow blowing into car via heater vents, windscreen icing up on inside and taking forever to thaw out. Rear sliding doors freezing shut and door controls sticking when pressed in. Poor traction on slippery roads. Good car for comfort, quiet ride and front end visibilty good. Poor visibilty to rear which becomes apparent when trying to manouver in supermarket car parks at night. Loads of space in the boot and even better with seats folded flat. Rear seats not easy to remove and refit and fixing brackets stand proud which makes extra space useless for some loads, unlike my previous Renault Scenic. Very disappointed with fuel consumption for diesel engine, averaging less than 45mpg with rural driving which seems poor compared with citroens figures. If you thrashed the engine you would probably achieve about 35mpg. Still, for a new car as said before you get what you pay for, and aside from faults listed is probably good value for a MPV and I would certainly recommend for anyone who drives for elderly or infirm parents.
Submitted: 20/01/2011 14:37:47 | ID: 6910
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Really nice drive on long or short journeys. The fuel economy is also good what with the recent price increases. I would recommend buying one.
Submitted: 16/01/2011 20:43:05 | ID: 6888
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Though only having my Nemo for just a week now, I can say that I feel it’s going to be a good car. The drivers seating is exceptionally comfortable, with lumbar support, seat cushion height adjustment, added together with the fully adjustable steering wheel. Being quite a tall fella, this has won me over. I feel that one critism I must make is, I believe it’s underpowered, I have the 1.4i Petrol, and you have to work really hard to get it up to a respective speed. I miss the power on roundabouts, a gap appears in the traffic, you go for it, then foot down and sadly not enough power is at your command. Also on taking deliverey of my car, I found that the stowage net was missing, the alignment tool when changing wheels was missing, also a plastic catch which the plugs of the boot cover snap into also was sadly missing. all small items I know, but for a new car should have been checked throughly. Still I am still happy with my purchase.
Responses to this review
I agree that the 1.4i petrol is fairly gutless. Overtaking requires balls of steel and a tailwind, however you get what you pay for, not many other one year old cars can be bought for £6.2k from a main dealer. I have however found that the lack of power combined with snow tyres makes it very competent in the snow. Mine has to put up with being driven two miles a day on rough tracks and also drives across fields regularly and it’s not broken yet. Strangely despite the lack of power, it has been used to tow a trailer grossing at 750kg a few times (yes I know it’s only rated at 600kg) and it didn’t seem to struggle any more than usual. Strut top bearings replaced under warranty after two years and 26,000 miles, this is a known fault and is characterised by the front coils twanging whilst manouvering. Averaging 39mpg which isn’t bad - Paul from Yorkshire
Submitted: 14/01/2011 22:00:29 | ID: 6863
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Bought the car in February 2009, since then it’s spent as much time in the dealers as it has on my drive. Main problem is the EGS Gearbox which started to play up 2-3 Months after it was purchased. Continual problems with extremely slow Gear change, acceleration problems once moving, and pulling out onto a junction or a roundabout you take your life in your own hands. The dealer has replaced the Clutch Cylinder and the Actuator and reset the Software numerous times. The Warranty expired in May 2010 and now it needs to go back in again the dealer is saying that I’m probably going to have to pay for the repairs this time as Citroen won’t commit to there being a problem. The Main Technician came out for a Test Drive and in his words the car didn’t seem to know what gear it should be in, hence in the indecision with the acceleration. On top of that it’s also had a new Water Pump and 2 Thermostat Assemblies replaced, and now it has a Cracked Windscreen which appeared overnight, all this on a car that’s only covered 24,000 Miles. It goes back in on Monday and I’m fully prepared for an arguement and having to resort to threatening Legal Action to try and resolve the problem. Personally had I known then what I know now, I’d have avoided this motor like the plague.
Responses to this review
I had the same problem - but asked the dealer to put the software update for the gearbox on and it has worked fine since... Cormac from Surrey
Submitted: 13/01/2011 21:07:36 | ID: 6849
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If you enjoy regular trips to your friendly car repair man then this is the car for you. Anti-roll drop links go every 6 months, interior trim falls off somewhere on the car every so often, the rear suspension chats to me like a small child. But the engine is brilliant. Pretty economical, but this is outweighed by the regular trips to the repair man.
Submitted: 07/01/2011 21:23:08 | ID: 6801
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Drives well generally, very comfortable. VERY poor in snow and resorted to using my wife’s 11 year old Picasso, which handles the conditions far more impressively. Have a major probem with it now though as water ingress has caused damage to the wiring resulting in the front wipers developing a mind of their own along with numerous other error messages, which have rendered the car impossibe to drive. The car was purchased from motobility after my father had it from new and he experiened a similar problem last year after the heavy snow which the RAC mechanic put down to water ingress. Citroen said it was not this and replaced the wiper motor. A year later when the same thing has occured after similar weather conditions they say it is water ingress which is not covered by the warranty and will cost £2000 to repair. Not at all happy and considering legal action, beware when considering.
Submitted: 06/01/2011 13:16:37 | ID: 6784
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Bought my C5 when it was 6 months old, it was my second C5. I love the comfort and I like a big car. The fuel consumption is very good and is better than my wife’s Suzuki 1.5 petrol car. It’s not really an about town car but on a long journy it’s great; this year we came from The Mosel Valley in Germany to Bolton in Lancashire on a full tank of fuel, you can’t get much better. I have owned many Citroens and not really had any major problems with any of them. Some of the newer HDI diesels are a bit nippier and seem to have a bit more poke at the bottom end but I didn’t buy it for speed anyway. As far as warning bleepers in the car i.e, when you’ve not got your seat belt on, and many others you will find most new cars have the same bleepers, very annoying and why do we need them? (Health and safety gone mad!) I fitted rear parking sensors(cheap from E-Bay), very easy to fit. I am very satified with my C5.
Submitted: 03/01/2011 21:04:57 | ID: 6769
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I have got a problem with the Cruise Control For some reason when it has been activated within a few seconds The SERVICE warning pops up and the Cruise Control Deactivates! It doesn’t reduce speed like a previous post just the Cruise Control stops working. I have had the car serviced but not main dealer. So the mileage to next service has not been reset. Not sure if this would make a diffrence though! Other than this problem I have had this car for four and a half years and it has been very reliable.
Responses to this review
This is a problem with the brake switch on the passenger side. Had this problem for ages and replacing it fixed it. Apparently easy to do and a cheap fix - Tony Stott from Ireland
Submitted: 03/01/2011 18:33:49 | ID: 6757
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After reading all the horrendous reports from Citreon C5 owners Citroen should ask themselves if they have any business making cars. These C5’s need taking off the road they are that bad, the bsi unit has gone on mine now, lights coming on, wipers coming on, door locks inoperative, eng imobiliser fault, air bag, lights, int lights won’t go off etc., etc. Just fitted new alternator, battery, it never ends, can’t fit second hand one, has to be new from Citroen, has to go into them to be set up. Sheer mechanical extortion, I have been an engineer all my life and a big fan of Citreon xm’s but this car is in a CLASS of its own, some owners christen them Christine, but I don’t think Christine was as bad. Yes, when they run right they are great, but unless you have unlimited funds to give to main dealers they are a financial disaster when they go wrong, AND THEY WILL GO WRONG. IV’E BEEN A MECHANIC ALL MY LIFE AND I WAS WARNED BY ALL THE GUYS IN THE TRADE, don’t buy one, I DIDN’T LISTEN, I HOPE YOU OUT THERE WILL.
Responses to this review
UPDATE: Latest on my C5. Interior lights coming on, door locks inoperative, engine imobiliser fault, etc, etc. Usual case of the thing developing electrical alseimers disease. Went through usual reprogramming procedure, started, ran okay for a while, all problems reaccur. I put it into rip off main dealers said I suspected bsi unit, towed it in with flat battery, how do you reset bsi with flat battery? Main dealers can, NOT, COST £42POUND FOR ANALYSIS..THEN REMOVED BSI SENT IT OFF TO REMAN ELECTRONICS TO REPAIR,THEY SENT IT BACK, BSI UNIT PERFECT NO FAULTS, Cost £52, so where do you go from there? Two conflicting diagnoses, give it to Citroen with a blank cheque,they quote £600 plus to do it with no guarantee of a fix!! Getting advice from an Oxford garage who boasts on his wbsite 35 years Citroen experience with all the latest uptodate computer techknology specialising in C5’s, he was just scrapping a C5 that he had given up on; If a man like that can’t sort them what hope for ordinary mortals? I truly believe after all the research I have done and all the people I have spoken to that Citroen should be legally taken to account for an inherant electrical computer fault, which they will not admit to. I have even had main dealers confess there were faults they could not cure. I also believed they should be taken to court - Chris Keane from England
UPDATE: Ok, update on Citroen C5 the worst heap of automotive c**p ever built. I have now had it in to a Citroen expert and he is, he’s never worked on anything else. I know he’s good because I am too. This guy knows what he is doing, but can he cure the heap of junk? No he can’t. The reason he can’t is because useless Citroen can’t cure what is an inbuilt, inherent, incurable computer bsi electrical fault! I challenge Citroen to sue, bring it on because I have so much evidence now about this fault. I am sick to death that a fault can’t be easily diagnosed and repaired for a reasonable amount of time and money. You have produced something that is a nightmare and you should be ashamed and held to account for it. I thought there was no fault on a car I could not diagnose or repair and it’s the first car I have ever had to put into to a garage to repair in 40 years. I know because I have the evidence that their main dealers can’t fix these cars, or if they do it’s at exorbitant cost and it recurs. My citroen expert has now called in a Citroen main dealer mechanic with access to a main dealer computer diagnosis, I will keep you up dated - Chris Keane
Submitted: 29/12/2010 21:10:04 | ID: 6740
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I will be changing my motability Grand C4 Picasso for a 16HDI Exclusive in March and can’t wait, my current car has driven like a dream and l will to be sorry to see it go, the only reason I did not purchase from motability is because of the poor fuel consumption. I have read reports of poor handling in snow I have went up lanes with 45degree climb in deep snow as other cars fail maybe it all comes down to the driver! I test drove Fords S Max Renault’s Grand Scenic Peugeot 3008 Toyota’s Verso all didn’t even come close for comfort and feel of the road l have pushed my Grand C4 into corners a high speed and although some body roll if you have faith it sticks to the road like glue. Before you Knock the handling take a look at your own driving ability. I taxied for years driven every car you could think of and love the Grand C4 Picasso.
Submitted: 27/12/2010 22:15:47 | ID: 6735
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I drive around 30 to 35K every year and have done so for over 20 years now so I have a fair bit of experience with Cars, Dealers and Servicing. Initially I agreed with all the positive comments about, comfort, performance and driving position etc. After nearly 90,000 miles I can honestly say this was by far then worst vehicle I have ever owned (and I have owned some real Lemons over the years!). I had the C-Crosser cutting out on me on Motorways with no warning (fuel delivery problems), Complete Gearbox failure (no Oil despite a full Main Dealer Service History) and of course towards the end the mysterious, intermittent, slipping clutch which finished me off with the vehicle. Dealers appear to struggle with the vehicle (presumably down to low sales and therefore little experience especially with a 4X4). It’s the only time in my life where I wrote a letter of complaint to the MD of a Car Company (to little or no avail) and like I say I have owned a few Lemons. The Gearbox problem meant the car was off the road for over 3 months waiting for Gear parts, this is totally unacceptable for a modern car. Avoid this make in general and the particular model at all costs.
Responses to this review
Note on my last review 3 May 2010. Just as an update, the new clutch fitted to C-Crosser No 2 last year has just started to slip. At what point do Citroen say that the vehicle is not fit for purpose? Ann Edwards from Inverness-shire
Submitted: 27/12/2010 22:12:38 | ID: 6734
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After purchasing the car as the 2nd owner 6 months ago with the car at 8,800 miles I have been very pleased with the car overall however, I recently drove the car up an inclined slip road and noticed the dreaded clutch slip in 5th and 6th gear and later, occassionally in 4th. I took the car which was now 16 months old on a 2009 - 09 plate with just 13,800 miles on the clock, back to the citroen dealer in Warrington. After initially being told clutches are not under warranty and that the issues I raised on clutch slip were on previous models up to 2008, the dealer then performed excellently and the car was repaired free of charge without any issues. Apparently in this case it was not an oil leak but an issues with the springs in the clutch plate! Not sure if this was corect but happy with service and the fact repaired F.O.C and has been perfect since. Anyone with this clutch issue should print off all previous issues reported and provide these to support there claim and push for repairs F.O.C - Don’t be fobbed off.
Submitted: 27/12/2010 22:04:23 | ID: 6731
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Bought this one 10 months old in Jan 2009. Got a good price though would have been wiser to arrange own finance as I’m stuck with Citroen HP. Do bear in mind though that they will negotiate on finance and I got a rate way below what they offer in the showroom. The car is a cheap and cheerful stylish bit of kit. Interior a bit flimsy and build quality a bit low - budget. I have been reporting a suspension noise since buying the car and at both 20 and 40K services was told that they had tweaked some minor cover to alleviate my noises. The noise from the front end has become steadily worse and since the old chestnut dodgy CD player was starting to skip I put the car into Luffields of Loughborough pointing out the noise to a mechanic who came for a drive round the block with me. I have been told that the offside shock absorber is defective and a new strut will be fitted. When I expressed concern that shock absorbers should be replaced in pairs I was told that this was not necessary. I contacted Citroen UK and they have nobody available to discuss technical issues, referring me to the dealers as the ’experts’. I contacted another local Citroen dealer (Bristol Street) posing as a customer wishing to have one shock absorber replaced and was recommended to fit a pair! surprise! when I contacted Luffields with this they repeated the offer to fit a single shock absorber. My experience seems to match that of many other Citroen owners. Cheap and cheerful product if you don’t expect too much in the way of refinement. Dealer support absolutely appalling which is probably not entirely their fault as they can only offer to replace what the service department will pay for. I’ve owned them for years from 2cv to CX 8 seater but I reckon this will be my last one.
Submitted: 23/12/2010 13:49:15 | ID: 6703
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What a pile of very expensive French junk. Had the car a year, in that time the faults were: head gasket £1000,suspension £1800,ecu £800. Then the cruise control packed up, the car developed a oil leak, then the plastic radiator sprung a leak. Oh and by the way my father in-law had a 2l diesel and he had a new gear box, starter motor, alternator, head gasket, etc, etc. These cars are over priced and should carry a warning. DANGER THIS CAR WILL EMPTY YOUR WALLET FASTER THAN YOU CAN FILL IT. Now have a Mazda 6 and oh the joy of driving without the worry of will I get there or will it be recoverd on a trailer again. Buy at your peril.
Submitted: 20/12/2010 21:22:21 | ID: 6691
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Had ours for 6 months now. Nice car to drive, only problem we have had is the fuse on washers blowing. Would go for the 110hp version if getting another, this is just a little flat, but still good. Getting about 55 per gallon. The computer readout for mpg useage is totally rubbish and a waste of time.
Submitted: 20/12/2010 16:41:02 | ID: 6685
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This car is my wife’s and has done 18500 mile from new, So far it has proven to be reliable and excellent on the fuel (1.4 HDI). One negative do not use the washers if it is around zero degrees C as the washer pump fuse will blow. It seems to need a diesel additive when it is serviced and the main dealer charged for it. (£230) for the 200 mile service. Considering it is the first one and the next is at 38000 miles not too bad. Otherwise a good car overall.
Responses to this review
You are wrong to say don’t use your washers. The fuse only blows to save the pump burning out if you forget to fill the washer bottle or it freezes through not having enough screen wash in it. In this weather, with temperatures down to minus 16, you need a 50/50 mix at least - Dave Tea from Durham
Submitted: 15/12/2010 19:39:25 | ID: 6661
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My daughter purchased this car second hand with 25.000 kms on the clock. After just 2 months is failed to start, and she had to have it towed to a local Citreon Main Dealer, who diagnosed the problem as a faulty ignition and the starter moter is U S Neither the warrant or Citreon themselves accept that this failure is unacceptable, in fact the quality of the starter motor is not fit for purpose, having broken down withe car being less than a year old. There is also the point of price structures, A starter moter for this model in the U K costs £230-00, however in South Africa the same conponent costs £630-00, does third world mean you can triple the prices? How can a company like Citreon charge one tenth of the vehicles cost price for a starter motor?
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My auntie bought a Citreon C1 Vibe in 2008 when it was 18 months old. After six days, the clutch went but it was replaced free by the dealer. Four months later, it went again but was replaced free. It happened a third time two months afterwards and she was charged £699 to replace. A garage reckons she was riding the clutch, she’s 74 and had several cars with no problems. Last month after only two years, the clutch had to be replaced again costing £265 at a local garage, not a dealer this time. This car, not even four years old, has done only 9800 miles and has had four new clutches. She sold it last week - Sue Hou from Lancashire
Submitted: 15/12/2010 19:33:27 | ID: 6658
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Loved my C3 but leaks in passenger footwell and now the front windows won’t work,. What is going on? The car has been well looked after and it’s gonna cost a fortune IF i decide to fix it.
Submitted: 13/12/2010 07:45:05 | ID: 6648
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I bought this wee car for my wife from a Citroen dealership with 4.5k miles on the clock. I was advised by the salesman that the car was owned by an elderly lady who had burned out the clutch because she wasn’t used to a manual gear box. We were assured that a new clutch assembly had been fitted. Today while driving the car I noticed the revs increasing as I was accelerating, nothing unusual there you might say, the only thing was the clutch was slipping. The car has 28k on the clock, the clutch was replaced at 4.5k miles, that means the clutch is slipping at 23.5k miles. I feel that this is totally unacceptable and expect Citroen to do something about it. I drive a Renault Scenic 56k on the clock, no problen with clutch. I will be contacting the dealership on Monday morning to ask what the problem might be. I read on another site that according Citroen a notice was issued to all owners regarding problems with the Clutch, I like the other blogger did not receive any notice. I will post again with the outcome from the dealership.
Responses to this review
Well. I have just spoken to the dealership and they tried to tell me it was to do with the gearbox and how small it was. He advised me that here was a problem with them but unfortunately my car was just out of warranty. He stated that it would cost £63 for a diagnostic, I asked why a diagnostics check when we new the clutch was slipping and could it be adjusted, he replied that they would adjust the peddle down. He then went on to say that the parts where £85 and 4 hours to fit the assembly at £70 per hour plus vat, total price £491.87, if done before the increase in vat. If one has to change a clutch assembly every 20k miles then the car is not as economical as they make it out to be. You would be better of spending the extra £2000 buying a car that is more reliable and does not suffer from poor engineering design. This is my first Citroen and will probably be my last, I couldn’t afford to replace a clutch every 20k miles. Citroen need to come clean when selling this car and advise that the clutch is only good for 20k miles or at least replace the defective clutch for free. Or ultimately, buy or design a product (the C1 has a Toyota engine) that is fit for purpose - Ian Martin from County Down
My Citroen C1 clutch failed at 36,000 miles, I was not a happy bunny, to say the least. I emailed Citroen saying that in all the cars I had owned over the years I had never had a clutch failure and did not expect a car that was just over three years old to suffer a clutch failure. To my great surprise, Citroen responded straight away and even though the car was out of warranty, they agreed to pay most of the £600 cost of parts and labour. I had read that this model does have a well known clutch problem. But at least Citroen did something about it - Les James from Dorset
Submitted: 05/12/2010 13:26:24 | ID: 6620
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Been driving since I was 16, everything, Jags to Yank tanks, built my own car, always done my own repairs. Have owned 5 Citroen XM’s,these C5 cars are a disgrace to Citroen; unreliable, ridiculously expensive to maintain with a built in ecu management problem, which Citroen are very aware of but won’t admit to. Also, their main dealerships are incapable of fixing the recurrent anti-pol fault and the myriad electrical faults these car possess. I would not recommend them to anyone except a masocist or someone who hates money, they are high tech junk and dangerous; read the reviews about crawl mode, lack of acceleration,and runaway acceleration,read about the owners driven to distraction by repeated visits to main dealers and the same recurrent fault,anti pol,abs,stop light,windows inoperative,locks, etc, etc. It could and should be a nice smooth riding car, but it’s expensive unreliability makes it a real no no.
Submitted: 05/12/2010 12:35:47 | ID: 6605
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The only thing that does my head in about this van is the handbrake position!!! I’m quite small so it’s a bit of a reach trying to get to it. Generally I’ll hold it on the clutch, but not always easy if you get stuck on a steep hill. Bit of a pallaver applying it, then worse - releasing it again without letting the van roll back. I’m a mobile dog groomer and have a constant heavy load in the back with the hydrobath and the generator. The rear suspension is a bit low so will need to beef that up a bit. Other than that - the van is doing its job well :-)
Responses to this review
I have the same problem. Not to mention the stiff gears, reverse is cr*p! Barry Waddingham from Lincolnshire
The gears only get worse, you’re better taking off the linkage and putting a grease nipple in. That’s what I’ve done also put double springs on from the bigger van - Tam from Fife and Kinross Shires
Submitted: 05/12/2010 12:17:55 | ID: 6601
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This is my 8th Citroen, 3 x Xantias, 3 x C5 Mk1s now the new C5. I can honestly say never had a problem with any of them. They have all done 40k per year. This the latest C5 Tourer is comfortable and a pleasure to drive, mixed driving around town and motorways easily averaging 45+mpg. Plenty of space for 4 adults and the boot space is adequate for my needs.
Submitted: 22/11/2010 21:14:29 | ID: 6536
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I bought a swb 2.0 HDi brand new in July 2006 and in the main it has been reliable. It has now got 220,000 miles on the clock, only just had to have new wheel bearings fitted along with a clutch. The engine remains sound although very slow up hills. The only thing stopping me giving it a higher rating is the fact that the paint is peeling off all over the roof and bonnet, this started just after it was three years old. I have been having an argument with Citroen regarding the paint work but they just don’t want to know. I am now looking to buy another van but due to the paintwork it is unlikely to be a Citroen.
Submitted: 22/11/2010 20:39:20 | ID: 6531
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Chose this as our Motability vehicle. Very roomy, very nice to drive and comfortable. HOWEVER after only 18000 miles we have had 3 problems. The cooling fan bolts sheared leaving the fan spinning against the engine, sounding like a tractor! The engine management system developed a fault leading to the engine dying on on the motorway.Had I been on the outside lane we could have been killed and caused a very serious accident.The RAC after attending ,could not guarantee it would not happen again,so I refused to drive it. After having maintenance, it happened again. Citroen in France finally admitted that they had had this problem before, and my local dealer has now resolved the problem. Some weeks ago the gear change became very notchy and loose, eventually we were unable to change gear! Once again back to the dealer, problem sorted! However, as I write this the problem has returned and so back to the dealer yet again. We are contacting Motability to ask if we can return the car for something more reliable. We will not lease Citroen again!!!
Responses to this review
Further to my earlier comments. The C4 has had the gear selector cables replaced. The dealer’s only comment was that this was due to "excessive use". Sorry, 18000 miles is excessive? We are awaiting our new Ford Focus - Michael Bates from Northamptonshire
Submitted: 16/11/2010 21:09:03 | ID: 6521
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I bought a swb 2.0 HDi brand new in July 2006 on the main it has been reliable it has now got 220,000 miles on the clock, only just had to have new wheel bearings fitted along with a clutch. The engine remains sound although very slow up hills. The only thing stopping me giving it a higher rating is the fact that the paint is peeling off all over the roof and bonnet, this started just after it was three years old, I have been having an argument with Citroen regarding the paint work but they just dont want to know. I am now looking to buy another van but due to the paintwork it is unlikely to be a Citroen.
Submitted: 16/11/2010 20:48:37 | ID: 6518
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Although this is a great versatile car we have had numerous problems from day one (antipollution fault-still not fixed, peeling paint from door handles, cd stuck to name but a few) However, once this car got to 6 years old the cam belt went - too late I found out this is a common problem that Citroen won’t admit to. We decided to get it fixed (£6000) but not by Citroen who quoted £9000 and it now sounds like a tractor. Now had new road springs, and needs a top up of diesel additive, sensor, filter etc quoted £1200. Wish I had got a new car as soon as it went more seriously wrong.
Submitted: 13/11/2010 21:40:08 | ID: 6503
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97,000 klm and my red C1 is still going with no problems.
Responses to this review
You lucky... I wish you and your red bonnet all the best - Sindila Liviu from Romania
Submitted: 13/11/2010 21:13:55 | ID: 6495
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Bought this van with 87K on the clock in 2006, It now has 118K on the clock and has cost about £3800 in fuel and £7500 in repairs, so if you want to own one, please take this cost of repairs into account and buy something else. Allow about £2500 in repairs for each 10,000 miles covered and you be in the right cost area. I use it for plumbing work so it’s not hammered, just loaded with tools for local work. Repairs: - Handbrake cable, cam belt, brake drums rear, whole new leaf springs for rear, front shock absorbers, heater blower motor, windscreen wiper set, crank angle sensor (recovery truck), two alternators, one jockey wheel for alternator drive belt, 3 track rod ends, 5 lots of wheel tracking, one offside drive shaft, mass air flow sensor, one injector (needed helicoil as threads stripped), clutch, two water hoses, one front wheel bearing, one nearside lower swing arm, egr valve failed and melted cam cover, so new cam cover + disabled EGR and MAFS (MAF sensor didn’t work anyway because loom has been chaffed through in engine bay, due to excessive angine shaking. Cam angle sensor (recovery truck again), cv joint and boot. £1000 for new high pressure fuel pump. I am sure, I have missed something!! I had to laugh when one guy used on as a recovery truck!!! These Relays prefer to be on the back of a recovery truck. Van is good to drive, good on fuel, apart from reversing up a hill is almost impossible (rips the clutch out!) and spacious, also doesn’t rust. I am thinking of buying an old non HDI Relay, the old engine is far more reliable. I also run a Mazda Bongo 2.5 TDi, it drinks fuel, is 15 years old but have done 10K with nothing going wrong. I have been motoring for 20 years, the Relay it is the only vehicle I have owned where I have needed to take out AA membership. Just not fit for purpose.
Responses to this review
Latest Relay woes to add to the list!! Just had MOT done, loads of faults. The main items were two new front shock absorbers, earthing problems on rear lights, front headlamp adjuster jammed. Other recent faults I have noticed: spare wheel impossible to remove due to bolts being completly seized and now just spinning in holes, fan heater resistor pack burnt out, so only works of max speed, passenger side electric window motor has just packed up and finally the drivers door lock has worn out, so have to open via the passenger side!! Side and rear door locks packed up years ago, so only have one door lock that operates with the key now, also side and rear door locking motors have become lazy and only lock intermittently, they need a load of wd40 to keep going. Also still need to replace near side drive shaft as it is out of balance and causes a front end shake at 35-45mph under power!! Jason Blake from Somerset
Same as Jason’s. Windows no longer open, heater only works on high, power steering doesn’t work when started, pully slipping. Hard started in morning - replaced heater relay, heater plugs, diesel pump was done about 2,500 miles ago - cutting out in second gear losing power, I may drive it into the scrapyard now. Might get something for it - Gerry Hogan from England
Submitted: 01/11/2010 22:20:40 | ID: 6422
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Just after midnight on Friday 29.10.10 our 2007 Gran Our C4 Picasso Diesel Exclusive spontaneously combusted. That night we drove from London to Blackpool. We arrived just before midnight, unpacked the kids and (not all) contents of the car, put the kids to bed. My husband then moved the car from the front drive to the side of the house. 5 mins later the car alarm went off. When he went outside he found the car was on fire, so ran back into the house telling us to get out. We had to get our 1.5 and 3.5 year olds out of bed and we escaped the house with my parents in law. A good Samaritan had been banging on the front door telling us to evacuate and he let me and our kids into his car to protect us from the cold and thick black acrid smoke. The fire brigade arrived too late to save the car, which is pretty much missing the front part of it, the heat damaged my parents in law house, shattering the double glazing through to the kitchen, and 2 other windows, and the fire was minutes from getting inside the house. It damaged the next door bungalow too. As it is only days ago, there has been no results from the insurance investigation. The car was stationary and off - one of the fireman said it is hard to tell, but it could have been an electrical fault near/in the engine. We have been shocked to the core. The what ifs - what if it happened on the motorway, what if it happened when we were unpacking the car, leaving the kids asleep in the back, what if it happened after we’d all gone to bed... If you want to see what it looked like as it was towed in the morning see this http://www.youtube.com/watch?v=rJej2PTSyBY We loved our C4, but I just cannot bring myself to replace it with another one, and now are are probably going to be 3-4-5 thousand pounds out of pocket to buy something else. Thank God for - the car alarm - good Samaritans - quick thinking from my husband - Fleetwood fire brigade - our health and lives
Responses to this review
Dear Melissa, sorry to hear about your predicament. Only the same incident happened (with our Citroen Picasso exclusive 57 registration) yesterday Tuesday 2nd November. My Partner was driving to school when she could smell burning, she phoned the fire brigade, by the time they arrived the car engine had completely burnt out. It’s a big shock, fortunately like yourselves we were all OK. It seems to me that there well could be some manufacturing fault with this car and you shouldn’t be losing any monies - Thomas Mills from Lancashire
Submitted: 31/10/2010 20:09:07 | ID: 6411
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After selling my Ford Transit (which was hopeless) I decided to take a gamble, and purchased a 2007 Dispatch L2 H1 120Bhp. And what an astonishing van. Nippy on the road, 44mpg, and very comfortable and quiet on long journeys. Coming up to 91,000km and never ever let us down. Any one needing a strong van to tow anything will not be disappointed. The Dispatch can easily pull a 14ft long trailer with two heavy lawnmowers on it. A brilliant brilliant brilliant van.
Submitted: 30/10/2010 21:23:03 | ID: 6402
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Excellent car. Very reliable, cheap to run and economical. Also, offbeat design and very comfortable.
Submitted: 27/10/2010 20:54:03 | ID: 6380
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Was looking for a cheap car as my little old Fiesta had finally cost me enough money thanks to the monkey mechanics who had worked on it - new to the area and didn’t know any better (found an excellent garage since). Found I could lease the C1 for a very reasonable fee of 165 quid a month including all servicing. The car arrived April 20th 2007 and... I HAVE HAD NO PROBLEMS WHATSOEVER!!!! Perhaps I shouldn’t speak so soon but 25000 miles and still going strong. I live in the middle of nowhere and the little darling managed to get me to and from work in all that horrible snow and ice - up and down all those slippery hills too. Someone mentioned grating noises when driving in the snow - it is the brakes telling you that they have locked. The trick is not to use them and to drive like a pensioner (and you can get away with it in a C1 ’cos no-one expects you to be speedy anyhow). The clutch has been criticised too, but hey car parts do need to be replaced they won’t last forever. Its very nippy driving through town - can whip out of junctions and off roundabouts no problem, not so good on motorways particularly overtaking - get stuck behind some real slow so and so and you may find yourself having to drop down to third (and in one case second) gear to overtake (and yes it was uphill!!!) A male friend of mine has driven it and thought it was great fun and he is used to much bigger more powerful cars. I have reccommended the C1 to anyone who will listen - think it is fab for the money and its reliability cannot be questioned. A friend of mine bought a mini at the same time I got my car - paid ten grand more -and had no end of problems. If I won the lottery tomorrow (and obviously not just a tenner) I would buy a fleet of C1’s (and a Morgan Roadster but that’s just my little extravagance).
Submitted: 20/10/2010 20:59:29 | ID: 6348
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I have had my 2003 Berlingo since new and have been very happy with it on the whole. I am now thinking of replacing it with an ultra economically fuel efficient car. Unfortunately, most cars giving more than 70mpg are either much more expensive to buy and considerably smaller and I am not sure if I can compromise on space as it has been very valuable to me over the last 7 years. I also love the high driving position and my mother who is in her 70’s finds it very easy to get in and out of which is another bonus. At the moment I am managing to squeeze an average of between 37 and 42 mpg out of the engine with mixed driving.
Responses to this review
Wow, you get that much per gallon? My 51 plate 1.4 with 110k on the clock only gets 33mpg. Great car, a bit rattly probably due to age but very practical - David Hancock from Staffordshire
Submitted: 18/10/2010 22:23:18 | ID: 6338
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I bought this car when it was 9 or 10 months old and 4 years and 75,000 miles later, have been totally delighted with it. I just drive along, at the speed limit, on cruise control, listening to my iPod in a stylish, comfortable, economical, reliable and safe car, letting the A/C, wipers and lights take care of themselves. It’s so relaxing to drive and long journeys are a breeze. There has not been a single unscheduled day off the road in 4 years. There were three items attended to under warranty - a replacement dipstick; a new Climate Control unit and a replacement turbo heat shield. The local Citroën dealer is a bit expensive, but they do a good job. Michelin Exaltos in the obscure size of 205×50 R17 are VERY expensive, but otherwise first class, lasting over 25,000 miles on the front and twice that on the rear. They probably reduce fuel consumption by 2 or 3 mpg as well. Last year I replaced the front discs (53,000 miles) and this year the rears (74,000 miles) The DV6 engine is superb, powerful and economical, bullet-proof even, and it’s no wonder it’s now in small BMWs. Mpg has never fallen below 50mpg, and on a leisurely drive to Andorra and back, the trip computer recorded 60mpg for the journey of over 2,000 miles. The early VTR+s have all the goodies, and the pull out in boot is tailor made to accept a cardboard crate of 6 wine bottle. I’ve never owned a car for such a long period, and while the economic argument is that’s time to trade it in, I’m reluctant to part which such a super small saloon. Someone is going to get a gem when I sell it - probably for another, though I see Citroën have removed a stack of goodies from the current VTR+s.
Submitted: 13/10/2010 09:40:53 | ID: 6309
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I am usually extremely biased in favour of cars I buy - however, this bloody thing was a big mistake. Quality issues with the cabin, problems with the electronic child lock (won’t lock at all), oil pressure issues and today it broke down for the second time. The latest issue seems to be the engine management computer. I was stupid enough, like with a few ex-girlfriends, to go for good looks. Never again!!!! I have ordered the wife to punch me if I ever look at Citroen again.
Responses to this review
I would avoid Arnold Clark where I bought mine. Had NOTHING but problems since day 1 with this car. ITS A HEAP!!! I feel your pain, Regards - Shaun Gibson from Mid-Lothian (Edinburghshire)
My son and daughter in law bought a C4 and it has been the most expensive mistake they have ever made. The car was not very old when they bought it, and within a couple of months the engine management system kept failing, cutting the engine down to idle when driving, and oil pressure light kept giving warnings. They took it to a Citroen specialist, who took it apart and charged £1,200. Then a couple of months later, it happened again with the engine management system. We went to another garage to see if they knew what was going on, they did huge amount of work and cost another £1,100. It ran ok for the next couple of months, then the electrics burnt out and is now in garage to have that sorted for another few hundred. Citroen have a lot to answer for with these piles of junk. My son is now going to sell it as soon as is out of garage and running again. He will never buy another Citroen - Gail Richard from England
Submitted: 11/10/2010 22:05:40 | ID: 6300
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Has been a very good and trustworthy car. Has completed 94000 miles. A few problems, airbag lights coming on and off, aircon display fading, electric window ceasing up in salty/sandy air, cigarette lighter not working, it tends to eat up oil and petrol consumption is poor compared with newer cars. Road tax quite high. Battery situated under passenger seat is a great bonus in damp conditions.
Submitted: 11/10/2010 21:32:53 | ID: 6291
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My daughter bought a C1, loved it, not anymore. The clutch has fallen apart after only 22000 miles, she had saved all her money for 18 years to buy it her first car, now looking for a Mini.
Responses to this review
Whatever you do, don’t get a Mini, they are just as bad, if not worse! Tom from England
Thanks for that info - Charlie Stretch from Lancashire
Do not get a MINI, keep your C1 - Johnny H from Durham
Thank you Johnny H, I have been looking at the Mini reviews and I have gone off Mini. I just dont know what to buy now... Charlie Stretch from Lancashire
The Suzuki swift is very nice, and underrated, and it’s Japanese so it just won’t break. The new Fiesta looks lovely but my personal suggestion is to buy something older, then you can save a few bob for when it breaks - Matthew from Devon
Submitted: 09/10/2010 20:35:45 | ID: 6281
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This is an early report. Hopefully things will improve but not a good start. I bought this car 6 weeks ago. It had been registered and then sat in a dealer showroom for nearly a year. Problem 1. Panoramic glass roof developed a crack after 1800 miles. This will be replaced under warranty next week. Citroen apparently ’never heard about this happening before’! Problem 2. Now the Hydractive 3+ suspension has given up after 2500 miles. Fault warning comes up advising faulty suspension and 55mph maximum. The car seems to be sitting on its lowest setting and has to be driven with caution as there appears to be very little damping on the front end. Trying to raise/lower the suspension with the buttons inside the car has no effect. Into the dealer tomorrow for warranty claim number 2. Other comments. How can a car so big be so small inside with hardly any oddment/stowage space etc. Even the glovebox is minute. My Skoda Octavia Estate was smaller outside but seemed much bigger inside. Fuel consumption averaging 37 - was hoping for more as this is based on a fuel friendly run on the A66 / A1 most days. It is a nice comfortable car to drive. I have the swivelling Xenon lights and they are good. Oh yeah. And who designed the steering wheel rim? It is the worst thing I ever held with a hard lip on it - worse that the 1970 Beetle I drove!!! Fully specced this was a £29k car new. I got it at 11 months old but with just 10 miles on the clock for a lot less than that! I thought it was a bargain - but now I am not so sure!!!!! I want to like this car - but so far it does not seem to like me.
Responses to this review
I had exactly the same issue on 58 plate with 28k miles. The car needed a new steering rack and suspension pump, which were carried out under warranty. Also had depollution fault, engine cutting out and a new ECU fusebox fitted. Now the clutch is slipping and Citroen have agreed to pay for parts only, they want £500 for labour! I like the car but the issues need to stop - David from Scotland
I have a C5 as well. It’s a late ’08 2.0HDI with 30,000 miles. On its second clutch and that is slipping now as well. Both front electric windows are now faulty. One of the fuse boxes went faulty and I had to change it at my own cost. I love the car but...! - John Buckley from Ireland
Your clutch problem is probably not due to the clutch. There is a common problem with the gearbox oil seal which don’t last more than 10-20k miles. This then lets the oil get on the clutch plate thus making it slip when you accelerate. Just Google it you will find out how common this is - David Hopper from England
Submitted: 03/10/2010 22:24:08 | ID: 6251
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Had my Grand Picasso 2.0 egs Vtr+ since Jan 2007 (first day they were released). It has always had a bit of a clutch judder but seems to be getting worse after 22500miles. Main dealer always said they could not see anything wrong with it but it only happened when just starting off cold then seemed to right itself, so never did it when I got it to the garage. It has also had fuel filler cap modified twice. Fingers crossed. Still think it’s a fantastic car but wish it didn’t judder. There must be a remedy for it, be it electronic or mechanical.
Responses to this review
The clutch judder is because it has not been set up on system, book in to your local Citroen dealer or workshop that can plug in to your system to rectify the problem - Mike Brewer from Wales
Dual Mass Flywheel at fault. Citroen know about this problem - Mark Saunders from Cumberland
Thanks for your info Mike. Sorry I haven’t replied earlier. Had my car serviced in Jan (4 year service) and they did a free download update for me. Clutch has been fine for 4 weeks but has now started juddering again. They usually charge £70 a time for these. Surely it doesn’t have to be done every 4 weeks? Thanks Mark for your info also, it sounds like a very expensive job (Dual Mass Flywheel). Is this a job the owner has to pay for even though I have been telling them about the fault for the last 3 years at least? Now out of warranty you see, but they did do the download update for free. Have they admitted liability do you think? Am running out of fight now, I’m approaching 70 - Ken Farr from Lancashire
Just been reading various reviews concerning the gearbox judder. Citroen garage told me clutch was worn due to my driving! How could I damage the clutch when I do not have a clutch pedal. I was told damage was the result of me not anticipating the gear changing whilst in auto mode if I had taken my foot off the gas pedal no damage would have happened. I told various experienced drivers who had never heard of such a thing. With respect to our lady drivers, if I have great difficulty in anticipating what hope do they have? As "wear and tear" is not covered under warranty (although within the 3 years when at garage), I was charged nearly £1,200 to have it replaced. As people have said, Citroen do not accept that there is an inherant fault in the EGS box. Don’t know why when so many have experienced the juddering. I have issued a writ to recover my money, Citroen salesmen have never said to take foot off gas pedal when considering the car. Can you imagine the number of sales they would get particularly as you have an "automatic" gear? Handbook makes interesting reading! - Brian Cronin from Essex
Submitted: 03/10/2010 21:33:20 | ID: 6241
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I bought my C4 2 years ago, within a few months of having the car it was coming up an anti-pollution fault it went back to the garage 3 times with this same fault. Finally they sorted this problem then the radiator decided to pack in, then 2 weeks ago the anti-pollution fault decided to pop back up and say hello, the car was "fixed" twice but as soon as I got in the fault came straight back up, I was informed this would not be paid for by the dealership and I had to stump up the cost as it is a software issue! I am currently waiting to take the car back in the garage to be "fixed" again! aswell as these problems the glove compartment handle has snapped off and in winter it is awful trying to get into the car. I am currently looking for a new car and hopefully I will have rid of the hassel by the end of the month! It has been the most unreliable car I have ever owned and would never recommend anyone buying one.
Responses to this review
Had my C4 3 years the oil pressure light comes on all the time been to garage several times now just put up with it. Now the anti-pollution light has come on don’t know what it means but not getting it fixed, car would be better of as scrap! - Aaron from Essex
Submitted: 02/10/2010 20:41:49 | ID: 6236
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My wife has this car under the mobility scheme but I am duty driver. The car has been great over the last 3 yrs with it only going back to the dealers once to have the fuel cap flap replaced due to it not opening when the button was pressed. But having taken it in for its 1st M.O.T I was surprised to find it fail due to the brakes and an oil leak. Now the car has under 16,000 on the clock and the front discs and pads were so badly worn they had to be replaced before I could even take the car home. The oil leak was from the crank case and had fouled the timing belt so that work was covered under warranty. The mechs then found out it wasn’t the crank case gasket but was a bearing and seal failure on the crank. All this work is covered by the mobility scheme but if I had bought this car at £18k then had to spend several thousand to get it through its 1st M.O.T I wouldn’t be a happy bunny. Just ordered the new mobility car and its going to be the Renault Grand Scenic 1.5DCI not another Citroen.
Responses to this review
Looks as though we’ll be keeping the C4 a bit longer now as the newly ordered Grand Scenic has fallen off the transporter enroute to the dealers - Shaun from Nottinghamshire
Submitted: 01/10/2010 21:50:36 | ID: 6227
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I bought this car about three months ago after reading all the reviews. It has always had problems squeaky brakes/Oil leaking out from the air valves/rear seats won’t lock/glove section sticks. Have taken it back to warranty twice but the problems still exits, took it back to part exchange for another model but was getting such a raw deal that I will never buy a Citroen car again.
Submitted: 27/09/2010 21:45:07 | ID: 6202
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I purchased my car in june 2006 it has been faultless, now it has clocked up 43300 miles on its first set of tyres, replaced last friday all treads were low but still legal. I average around 70m.p.g but according to the computer the best I have ever achieved was 83mpg over 80 miles. I cant bear to consider changing as the depreciation is very bad and an insult to such a fine car.
Submitted: 26/09/2010 21:32:31 | ID: 6197
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Very pleased initially, great MPG 70/80 ish. A/Con pipe replaced, front spring replaced, front drop link replaced, calipers replaced other than that car is nice to drive, bit sad that" things" happen outside the warranty period. Main concern tonight is getting it fixed!! So far Alastair Fleming Dundee have been more than helpful, here’s hoping they know the answer to this Anti pollution problem that appeared on the screen just before the car stopped tonight!!
Submitted: 21/09/2010 21:57:25 | ID: 6172
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Had the car about a month now, did have to go back for a warranty issue; boot handle replacement. Boot would unlock when doors opened, a known fault microswitch. I purchased from a dealer with 12 month waranty. I intended to change car or extened warranty in a years time so far very good lots of toys. MPG about 32 around town much better on the run. ; )
Responses to this review
I have a similar problem with the boot that kewpt unlocking on its own but now will not unlock at all. I also have found that it seems to have a lot of road rumble which on reading these reports should not be happening. This is still under warranty and I now intend to take it in. Thanks for your review, it has helped identify that this problem is not unusual. My C4 vtr is 09 reg - Arlene Mack from Lancashire
Submitted: 18/09/2010 21:43:56 | ID: 6150
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I’ve had this Picasso and previously a 2.0Hdi Dispatch van. Both have been bullet proof solid vehicles with only niggly problems. The Picasso has a dreadful blind spot from each A pillar and often I miss pedestrians waiting on zebra crossings. I guess it’s just a design issue and cannot be helped but in town it does become a pain. There is also a bad reflection from the plastic dash in the windscreen on sunny days (not many of those in the UK these days is there?) It can completly obscure your forward vision in some cases. Apart from that, mine has done over 150k and is still going strong. Things are getting a bit clunky and the air bag light is on but it passed it’s MOT again and will do me until it drops dead or become uneconomical to repair (I think the clutch must be going soon) Oh and the heater is awful....my feet stay frozen on winter days as the single lower vent barely breathes on them. I was thinking about changing to a C4 Grand Picasso after this but after reading all the reviews I think I might look elsewhere - I couldn’t live with a car I cannot rely on.
Responses to this review
Just reading Bob’s reveiw and realized I could have written it myself! My left foot and shin always freeze in the Winter. The reflection from the dash is a real pain and the blind spot from the pillar is quite awkward. But it’s great to throw tools in, take stuff to the tip and when you have a problem you can usually find the answer to your question on-line on one of the many forums - Tim Watkins from Worcestershire
Submitted: 14/09/2010 20:39:15 | ID: 6126
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Delighted with the car which is still under manufacturer’s warranty. Only thing that makes me wonder how expensive this car will turn out to be is the fact that it needed a new clutch at 28,000 miles. I have had many cars and have never had to replace a clutch before. (Last car Ford Galaxy which had done 140,000 miles) Anyway - surprise surprise - it was not covered under the warranty as they said it was wear and tear. This cost me £750. Not pleased.
Submitted: 14/09/2010 20:34:03 | ID: 6125
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Having commenced a new service contract that entailes high mileages around the home counties, we opted to purchase two Nemo diesel vans in July 2010. Our decision was to a greater degree influenced by reviews and Citroen’s own claim that up to 63 mpg was acheivable. Having monitored the fuel consumption of these two vehicles since owning them, we are dissapointed that they have only returned around 44/48 mpg, a considerable shortfall on the claims made. We also have Berlingo vans that return a similar economy and therefore consider the Nemo van a compromise that has not lived up to expectations. From our experience, we would not recommend them if fuel economy is a key factor.
Submitted: 12/09/2010 22:51:46 | ID: 6118
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Bought my Citroen C1 April this year; although delighted with my car, I have now encountered when braking hard my wheels lock and I skid to a halt. Fortunately I haven’t run into anyone or anything, but that is more luck than judgement. My car has now been at the garage under test conditions the problem has happened for the engineers who are now in talks with Citroen to try and resolve. Is there anyone else who has encounted this problem and what was the outcome? Please let me know, thanks.
Responses to this review
Try cleaning the sensors on the brake - John Shurie from Warwickshire
Submitted: 12/09/2010 21:25:39 | ID: 6104
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Clutch failed at 21000 miles, fuel pump failed at 25000 miles. Steer clear of these cars, not very well made.
Submitted: 10/09/2010 22:15:41 | ID: 6103
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Firstly, I must say that I love the car; the look, the innovative dashboard, the fixed steering wheel hub. There have been several problems though. I bought it SH in 2007 with a ’lifetime’ warranty from the now defunct Sunwin garages. The glove compartment door is a disaster. It has broken (the handle that is) twice so far. this time, out of any warranty, it is jammed shut. The rear hatch stopped opening - apparently a wiring harness failure which cost £600 and was not covered by the warranty. The central hubcaps that cover the locking wheel nuts have no locks themselves - so some enterprising thieves have have prised them off. With a bit more attention to detail and some reliability issues addressed, this could be an excellent car and could go a long way to improving French car makers’ reputations.
Submitted: 08/09/2010 22:07:52 | ID: 6074
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I bought this SX Diesel injection 1.4 model and have nothing but praise for it. With 80,000 on the clock I thought it was taking a bit of a chance, but 3 years later and only one re-charged aircon unit it has been absolutely trouble free. It is very comfortable and I can only assume those who say it is not have yet to try the new Panda? The mpg is fantastic as it the £25 annual road tax. It may be a bit small for 4 adults but 2+2 is fine. The radio controls on the steering wheel are very useful and it took me some while before I found the extra front fog light switch. The only drawback I can find is the user manual. This covers so many models that you have a job to identify your particular car. Apart from that well done Citroen!
Submitted: 04/09/2010 22:17:14 | ID: 6060
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I write as I approach the end of a 2 year lease (through Lings, very good). I have covered very near all my allowed 50k miles, have changed the front tyres once and had it serviced every 12.5 k miles. It has been brilliant. Averaged 35 mpg over the 2 years used the additional 2 seats a good few times, Loved the Sat nav, music system and reversing camera. Will miss them in a week when it is picked up. Enjoyed a bit of exclusivity on the road, and every passenger remarks on how nice a car it is. Getting a new C5 delivered Monday (dont need he 7 seats and hope its as godd and reliable as the Crosser has been.
Submitted: 04/09/2010 22:11:16 | ID: 6058
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Great for just over 4 years, fantastic. NOW USELESS!! As are Citroen dealerships. Electic warning system shows that everything is faulty, brakes, ESP, Airbags etc and no speedo. Garage confirms that everything is OK (and just passed MoT but they are non plussed as to the electrical fault, won’t even give an estimate. Diagnostics don’t show any issues. KEEP CLEAR!
Responses to this review
Hi, did you get this sorted? Mine’s exactly the same. Thanks - Matt Riggall from Lincolnshire
Submitted: 04/09/2010 21:56:52 | ID: 6055
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Biggest heap of rubbish ever had!
Responses to this review
Why did they not do a full recall of all Citroen Dispatch 1.6 hdi? They are not fit or safe for the road - Leslie Dunne from Ireland
Submitted: 01/09/2010 20:57:38 | ID: 6039
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My Grandad was looking to replace his 20yr old car and he bought this. He has had nothing but bother with it. The Glove box does not shut fully and he had to pay for a new one to be fixed even though the car is under warranty. The brakes made an awful squeaking noise whenever he was trying to reverse, they were eventually fixed after much arguing. The fuel tank on the instrumental panel does not work. The needle drops even although the tank is full. Car was taken back to local dealer and they told us there was no fault in the display it must be in the fuel tank. Solution? Car has to be taken away for 2 days to get fixed and my grandad has to pay them to use their courtesy car and insure it himself. The interior became easily scratched in the front of the car by the passengers knees and the automatic handbrake isn’t very reliable especially when parking on a hill. After it rains the windows squeak really badly when you try to close them and his roof bars became scratched and weren’t easy to clean. Just a few of the problems he faced, he wishes he never bought this car after paying 18k for it. Staff in local dealers do not want to help and he has had many arguments with them over this. He had to complain to the head office in order to get somethings fixed. He was also told that his warranty didn’t cover his brakes (makes no sense at all). All in all, a waste of money. He’s a pensioner who spent his savings on this car and cannot afford to replace it.
Responses to this review
I have owned my C4 Grand Picasso for 3 years now. The digital dash has bars which are slighly hard to judge, my only complaint (fuel wise) is that I can not manage the fuel consumption stated in the Citroen brochure. My other complaint was to do with the electronic hand brake staying on and refusing to switch off but this was fixed by Citroen mechanics. My other complaint was the airbag waring light coming on, then off, then on. Citroen mechanics tried to fix it, then one day fortunately for me I was within the area of my dealer and I drove straight to the garage and asked them to fix it properly. They had my car for less than 24 hrs and discovered a wiring loom in the lower section of the floor had deteriated causing my problem - "now completely fixed ". All-in-all, my car has been good for me. I am disabled and found this car fitted my every needs, the EGS gear box does pull the patience strings, especially pulling out from a junction/roundabout but I’m used to it now and I am enjoying this car - Jack Gillingham from Renfrewshire
I am having the same problem while reversing but Citroen UK don’t want to replace? What can I do? Thx - Davey Premsing from Leicestershire
Our ’07 plate Grand C4 has just had the same problem as yours, it’s coming out of the garage tomorrow (25/01/2012) from having a complete new wiring loom costing £3,000 in a Citreon garage but Citreon UK is doing a ’good will gesture’ and we still got to pay £800 on a wiring loom on a 3 1/2 year old car - John Miller from Wiltshire
Submitted: 31/08/2010 21:14:58 | ID: 6033
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Wow! Having driven golf VR6 and Honda Civic typre R along with riding my Suzuki Gixer 750, I am very impressed with my new C5. Now married with a 2 year old daughter it was time to grow up. Do not like BMW or Audi and wanted to be different and the C5 was a perfect solution. Never considered French cars but totally gobsmacked on how good the C5 is. My recommendation is just take one for a test drive!!!!!!
Submitted: 30/08/2010 22:12:50 | ID: 6019
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I have a Metallic Blue 2000 Xsara 1.9 TD SX and I absolutely adore it, it has to be the most comfortable car on the road. The engine pulls really well and its very very reliable, I have over 160,000 Miles on the Odo metre and it has never missed a beat. I have friends with new Astra’s and Ford Focus’ and they all ask me why I do not change my car. And the answer is simple, every so often I hear them talking about a fault or a problem with their cars! I never have anything of the sort to talk about, the car has never gave any electrical trouble. The only thing needing replaced was drop link arms. As they talk about "driving the car into the ground", this is exactly what I’m going to do because its faultless and there is another few years left in the car. Interior has stood upto 10 years of abuse very well, surprisingly when you hear of Citroens falling apart and you look at my car you wont say its a Citroen or else they are lieing in car reviews. I wish Citroen still made then because I would go out and buy another, but unfortunately they don’t so I want to hold onto mine as long as I can.
Submitted: 28/08/2010 21:45:42 | ID: 6013
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Bought from new, it was recalled Sept last year to replace a valve. This valve has now blown and as a result it requires a new engine. It’s not guaranteed because it was fitted for free. The man at the garage said it’s the 3rd dispatch he’s had in this year with the same problem. The milage has always been between 40,000 and 50,000. It has also been back and forward to the garage 8 times for differant problems ranging from roll bar failure to faulty electric windows. It will now cost the best part of £5,000 to get this heap back on the road. Avoid at all cost as it totally unreliable.
Responses to this review
Hi John, I am very interested in your report here and wonder if you can give me any more info on the recall for the valve replacement? What was the valve replaced and what was the reason for replacing it? I am asking because I have a 2007 Dispatch 1.6 Hdi and the Engine and turbo have just blown. It only has 33,000 miles on the clock and is just 4 months out of warranty - it is at the citreon main dealers garage at the moment - they want Å6,500 to fit a new engine and turbo !!. they have been in touch with Citroen UK who say there is no entitlement for any monetary recompense "goodwill" toward the cost of repairs as it is out of warranty - I am totally gutted - the cause of the "total meltdown was apparently a siezed oil pump and a blockage in the oil uplift pipe"? I am awaiting a call as we speak from Citroen UK to see if I can convince them otherwise. Can anyone help/advise on what I should do now/next - Robbie from Angus (Forfarshire)
Hi mate, having same problem. 45000 miles - 2007 1.6hdi. Oil pump seized due to pickup feed pipe blocking. Citroen said touch but I am chasing them. The dealer been excellant but I have to pay £3,500 plus VAT. I will chase them afterwards as this seems to be a common fault - Dave Knight from Kent
Submitted: 27/08/2010 21:40:41 | ID: 6009
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We have had the car from new and now has 135,000km on the clock and bits are starting to need changing. It is the most comfortable, versatile car we have ever owned and will be considering a new one of this model when we change. The down rating from five to four stars is because I do find the quarter light causes blind spots, especially on bad weather days or at tricky junctions. Excellent all rounder for load and passengers.
Submitted: 26/08/2010 22:14:18 | ID: 6005
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I have given the van a 4 rating as the little bits that come up stop it being a 5. Bought new from Perry’s, wanted a twin SLD told 4 weeks delivery, took my deposit then rang me to say 18-26 weeks delivery so have a single side opening, not really what I wanted. Niggles that are not a problem but when they all get taken into consideration they get to be irritating especially when my local Perry’s service station only suggests radical and stupid pricing fixes. Factory fit extras, not factory fit. Front Fogs, not factory fit done at Perry’s look awful and it is a stupid button drilled into dash, did not use space for it next to rear fog switch. Alarm, not factory fit, again fitted by Perry’s a switch on dash drilled into dash. Tyre valves. I have had to have every one of these changed twice as the 60PSI drops to 40PSI and if you try to inflate above that air leaks from side of Valve at Rim hole. Perry’s refused to look at this had to have it done by Local Tyre Company. 2 more ready for doing again. Fuel gauge low level warning light - Needle just drops and light comes on when I go downhill, goes off when I then go uphill and needle returns to correct fuel level - Perry’s Fix NEW TANK as wiring is not available seperately???? Heater fan now only runs on low setting 1, but every now and then I get the really noisy full 4 running, it then goes back to 1 again for several weeks. Perry’s Fix NEW HEATER UNIT MOTOR as individual parts/wiring for it are not available seperately. Remote Central Locking Key unit, This jut seems to please itself when it wants to switch on and off, fed up of the times I have been driving along and alarm goes off and had to fiddle with key fob to switch off. Perry’s fix, NEW CENTRAL LOCKING UNIT as problem is with that not key fob??? Funny how it never goes off on its own when key is in office and van is parked up. Washer spray on Bonnet; one of the slide in pieces has fell out, Perry’s fix, Not able to buy just bonnet piece have to buy whole renew pack from WASHER BOTTLE out. Perry’s never seem to have any parts available everything is to ORDER ONLY, did not even have wiper blades in stock or replacement bulb for inside load area. The van is fine, done 50K no problems but the service from a Citroen Dealer is rubbish. Keeping my local scrap yard busy is a better option money wise, but if anyone has a suggestion for the heater issue would welcome suggestions.
Responses to this review
Hi mate, I have had the same problem with my heating, it was the resistor pack that failed. It puts the heater onto a default setting number 4. I have had the same part replaced twice under warranty - Mike from Durham
Submitted: 25/08/2010 21:21:20 | ID: 5992
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Had the van 8 days, its a 2001 2.5 d. with 74k on the clock and little history, I took the chance. Change the box the van centre said as it goes crunch in 2nd and 3rd. Well I’ve done 120 miles a day in it, double the clutch and take your time . I took out the old gearbox oil (not much in it) and put new in. It’s an ok van and I will get more miles out of this old box yet.
Submitted: 24/08/2010 07:24:09 | ID: 5982
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Had the c5 now for over a year, i have the 2.litre hdi exclusive hatchback model, looks like a saloon! A lovely drive. Comfortable, handles well. Great suspension, loads of space in the back & very economical. I can recommend this motor.
Submitted: 24/08/2010 07:21:32 | ID: 5981
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I have had the car since June 2008 no probs, I have recived 55mpg on a run from Birmingham to Newquay cornwall, fully laiden. Only ever use the auto gear setting as I find it most practical and it runs happy. Front seats comfy, rear second row seats not too bad, third row seats a bit thin with limited leg room ok, for the kids. Good all round visability, Rise and fall rear suspention brill load it up and the system pumps up the rear of the car. The only prob I have is that I really have to stretch to reach the front windscreen inside the car to clean it (not the car’s fault) Love the dash digital display very clear, All switches to hand and on the steering wheel. When you want speed it gives it to you (turbo) no delay. Good safe car (ncap 5 star ) Please think this as an MPV not a sports car; it’s a good all rounder and great for the family, I am happy with mine.
Submitted: 23/08/2010 23:22:18 | ID: 5979
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I bought a C2 1.1 sx last year for my birthday. Within one day the car was back in Citroen as the timing belt bearings were worn out. After that I had none stop problems with the car, it broke down minimum 3 times a month. The car was showing the engine managent light and Citroen claimed they fixed it but the day after it came on again. I had the ignition coil changed 5 times by the AA and also the spark plugs from a local garage. At one point I was on the M6 and the car lost all its power and swerved from the third lane to the first and I had no control over the car, when I got on the hard shoulder I called the AA and the car started working fine. I had the battery server, and stepper motor replaced by Citroen but I’ve still got problems. At the moment the battery keeps dying and the cental locking does not work once the car’s turned off. Citroen claim my car has only been in to them once yet they know everything about my car when they hear my name and I have reciepts for every time it went in. Now they say they can’t do anything about the car and it’s my fault; they also say the car is not faulty and if i want it checked again they will get the manager of service to check it and maybe write it off!
Responses to this review
Hi, my wife has had a C2 for the past year good car till recently she was parked at some traffic lights at the front of the queue. As she tried to pull off, the car rolled back, very embarrassing. She noticed the auto sign and snowflake sign flashing, she turned the car off and attempted to start it again with no joy. Where a neutral sign would normally be, there was a "-" so now the car won’t start and also the battery symbol has now started to flash constantly. I’ve had the AA out and who have checked the battery and for some bizarre reason, the battery voltage keeps dropping even after it has been fully charged. The recovery people also put a diagnostic computer which flashed up gearbox selinoide fault, they reset the fault but still no joy. Citroen have been no help at all. Can someone please help as I have checked the internet and it seems as a lot of people with sensodrive have had similar problems. Many thanks - Jason King from Nottinghamshire
I have a sensodrive version. This usually happens when the car has lost power. When this happens, you have to re-install the gearbox with the car. Replace the battery! Turn the ignition on till the lights on the dash all show, put your foot on the brake for 30 seconds until the "N" shows up on the dash then start the car. It is in the handbook if you require it - Wayne Hamilton from Ireland
Submitted: 22/08/2010 09:47:31 | ID: 5970
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I was travelling southbound on the A1 to London, in the outside lane, overtaking a stream of vehicles, when the engine power died. Luck was on my side as there was a gap in traffic and I had sufficient momentum to roll to the side and just get on the verge (no hardshoulder - not motorway). I was not prepared to try to start the engine again being in such a dangerous location. I therefore arranged with Green Flag to take the car, on a flat bed truck because of the potential problem with the electronic handbrake, to Lincoln main dealer. They could not find any fault and suggeted I drove home to see if it happened again. Needless to say it happened again within 400 yards. The garage attended again, again not being able to find a problem. I left it with them as I was not not prepared to drive and I will not accept it back without their assurance that they found a fault and have resolved it. Other than this massive problem it is a great car. Great pity.
Responses to this review
Further to my earlier comments, the main dealer found the problem, replaced the part and I collected the car this Morning. All seems OK - Geof Clarke from Lincolnshire
Geoff, would you please be more than a gent and explain what they fixed. Mine has been doing it and has been into the garage 10+ times for this and that, different excuses all the time... Many thanks, Mark Harbinson from Stirlingshire
If you read my report you’ll note that the engine cutting out seems to be the same problem as yours! As far as I can make out the dealer replaced the fuse box. This did sort the problem! However we have now replaced the car with a Focus C Max because we could not rely on the Citreon. Good Luck with yours!! Mike Bates from Northamptonshire
Submitted: 13/08/2010 15:24:01 | ID: 5913
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I’ve owned this from new and have covered 82000 virtually trouble free miles. I had a dash rattle and thermostat replaced under warranty and apart from some service items, that’s been about it. Fuel economy has averaged around 48.5mpg overall from new (book figure 51 and I don’t mess about on the motorway). Switching away from the supplied Michelin Energy tyres has improved handling but worsened economy. I believe the 2.0hdi engine does not have a dual mass flywheel - this is a good thing. It’s due for a cambelt change in a couple of weeks - no idea how much this will cost though. Load capacity is excellent. When I replace it, it’s looking like being the Berlingo Multispace rather than the C4 Picasso - I just don’t like the idea of not having a proper handbrake.
Submitted: 13/08/2010 08:01:38 | ID: 5908
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Something must be very badly wrong with you’re motor R at Yorkshire, I recently purchased a Picasso 2.0 hdi sx, from a dealer in Batley, Yorks, at first I thought I had a fuel gauge problem, boy was I pleasantly wrong, how’s about these apples? from great yarmouth to Bolton in greater manchester, with a bit of local running around 267 miles, top up cost £23.20,I haven’t bothered to work out the mpg, I don’t think you could travel that distance, in that comfort, for that cost, by any other means. Also when returning home, bowling down the A1 at 72 mph, fuel computer showing 62 mpg, either I have the best on the road, or your’s is knackered, keep on persevering, you’ll find the problem eventually, or it’ll find you!!!
Submitted: 11/08/2010 20:38:05 | ID: 5895
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I’ve had my C5 given to me by my brother. The engine I bought on eBay for £200 pounds -a bargain with 90,000 miles on it. I had the cambelt changed at 80,000 miles and I am well impressed with car performance and comfort in total. The car has cost me £245... well chuffed.
Submitted: 10/08/2010 15:30:50 | ID: 5883
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The car drives like a dream. I drove it to the south of France for a two week holiday; four adults plenty of space. Once you test drive one you will want one. The best car I have ever owned.
Submitted: 10/08/2010 15:16:23 | ID: 5881
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Has anyone had problems with the windows or mirrors on the C2? The car is only 3 yrs old and just run out of warranty. The drivers window won’t work and it won’t let me set my mirrors. I’m not happy, it’s like talking to a brick wall. I am talking to Citroen - they don’t know anything. Not all not happy.
Responses to this review
I’m having the same issues, did you get your problem resolved or has anyone else noticed this problem? - Sarah from Bedfordshire
Submitted: 10/08/2010 14:00:51 | ID: 5876
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A very good car, very low costs - about a 80 EUR for a service. It is so nice to drive a car like this, my next car is definitely going to be the new C4 in November.
Submitted: 05/08/2010 09:52:40 | ID: 5839
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Bought it with 5k on speedo and it is superb - fast a bit thirsty about 32-36mpg the cruise control works well use it all the time it has the tiptronic gear box (think that’s what it’s called), plenty of room and has masses of extras. I am trading it Sept 10 for a new C3 diesel airdream, but will be sorry to see the C4 go.
Submitted: 03/08/2010 20:58:45 | ID: 5820
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I have had this car since new and in general I am reasonably happy because it is; 1) Comfortable 2) Flexible, (back seats down, folded up, easily removed) 3) Tough, good over bumps etc 4) Massive payload area (you won’t believe what I’ve carried in this car from fridge-freezers to wardrobes etc 5) Reasonably economical (40-50mpg), though nowhere near as good as my old ZX. There are a few notable problems; 1) It has annoying plastic rattles from around the window, 2) The vision for a tall person is not good when turning right or going around a roundabout because of those massive window/door pillars. 3) Doesn’t really like 4th gear at 30mph (prefers French town speed of 36mph before changing up) 4) The heater takes approx 20 minutes to warm up in winter (It takes me 22 minutes to get to work), 5) Main dealers are poor (especially here in Warrington) with practically no knowledge of the correct way to fault find etc. We had a problem with the braking system, in that the servo would somtimes not work when first driving off from cold, which can be a hell of a fright!!! They wanted us to go away and come back when it did it again!!! (Presumably if we didn’t die first).
Submitted: 30/07/2010 11:12:14 | ID: 5800
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A family member bought a Citroen C2 1.1 Design in 2006. The Citroen beeps most of the time, for example - faulty airbag, faulty full-beam, faulty indicator. I got them fixed, then within days the faults came back again. All it does is beep. I rang Citroen and they said "bring the car in" but that would cost £100-200 just to look at it. It is a nice car too look at and drive but the electronics are a disgrace; I wouldn’t buy one due to the electronics faults. Apart from that the car is good. Citroen should do something about this problem and not rip us off.
Submitted: 30/07/2010 10:52:28 | ID: 5793
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Lack of power, black smoke coming out the exhaust for no reason, It’s just had its 40,000 service; anyone know the problem or solutions to repair without visting the agents?
Responses to this review
I have the same problem and mechanics are suggesting lots of reasons, still not got to the bottom of it - Steve Thomson from Nottinghamshire
Same problem here on a 2.0HDI Xsara 2001. Not sure of what is the cause, although I suspect electrics. Did you guys ever get to the bottom of yours? - James Harris from Gloucestershire
Submitted: 26/07/2010 14:53:09 | ID: 5765
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Has anyone experienced early clutch failure? This is my 4th C4 and has done 21.,000 but the clutch has failed. Each of the other C4’s I have had have done between 40 and 60 K miles with no problems. The dealership has informed me I have to pay to replace this as it is wear and tear! And perhaps my driving style had changed. Enraged I contacted Citroen expecting some good customer service after my family buying 7 new cars every 3 years from Citroen but apparently brand loyalty means nothing to them. I have been advised to pay up and that if I take it to an independent then they wash their hands of the car! We are currently researching another manufacturer in order to change after a family history of 30 years with Citroen. Had I truly driven that carelessly then I would have happily paid but in comparison with 3 similar cars this one is well below my expectations. If anyone else has experienced similar difficulties please contact me as I have now appointed an independent court expert and hope Citroen will eventually listen and take responsibility
Responses to this review
I am having different faults in this car since i bought it, anti pollution and many more - Nweze Emmanuel Obasi from Czech Republic
Hi there, in response to your review on early clutch faliure... After a load of banger cars, I thought I would finally finance a new run around and purchased a Citroen C4 Hatcback 1.4 2007. I bought the car myself in May 2010. I have only been driving the car for 6 months. The fuel consumption is really bad, bought at 16,000 miles and now 23,000. I am a careful driver who does not hold or burn out the clutch. However, on the 6th of November, I started to smell what I can only describe as an eggy / electrical smell. I took my car to the Citroen dealership as it was still under warranty. The dealership did a diagnostic and said they felt that the burning was comming from a slipped clutch and quoted me £600 to get it fixed! I said I had only had it 6 months, was a careful driver etc. I do not know what to do, incase it is something else such as radiator / A/C and I certainly do not want to pay out money to strip down my car and find out it is not the clutch!! There has been other similar threads from C4 owners, and I do not know what to do. Apparently clutches are not under warranty and seen as wear and tear. Please can you respond to me on my e-mail to sk_osullivan[at]hotmail[dot]com thanks - Sarah O’Sullivan from England
Submitted: 23/07/2010 08:44:44 | ID: 5741
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Probably tempting fate but mine has been bloody amazing apart from the speedo this started to quit at around 100k; van had 80k+ on it when I got it. I do less than 10k a year but what a load it carries, not the most together thing you will ever drive but with close to a ton of weight with on board Prochem Performer (1200cc/48 hp Nissan petrol motor) carpet cleaning machine including the fresh water tank and waste tank plus a load of other stuff I’m surprised it moves sometimes. It had one owner before, chippy up and down motorway serviced in Edinburgh and London (shopfitters?) and was a Renault lease van. I got the service record which was solid except no mention of cambelt and they must have put a sh*t load of miles on it very quickly as I bought it in 06 at auction at BCABlackbushe; pig in a poke you can start them but not drive them, funny that! Had to fit new clutch after a year but that was it really the only other real problem gear change linkages seized up, I thought it was the gearbox! Oh and handbrake needed some maintenance. Just had cambelt done for peace of mind. Bloody good utility vehicle and was cheap to buy at 4k, doesn’t owe me much. I get impression new ones are going to be less relaible but just an impression from this forum. Excellent to drive on motorway esp when empty!! lol
Submitted: 23/07/2010 08:13:15 | ID: 5738
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I have owned a number of cars and apart from one, which will remain nameless; this is the only car that (my husband says) has shut me up. It looks beautiful, I have a metallic black, it is fuel efficient, comfortable, cheap insurance and drives like a dream, it handles very well and feels almost like it’s hugging the road. The centre of the steering wheel not moving did make me feel a wee bit motion sick to start but now I love the fact that your buttons are always in the same place. This is a car that you get a lot for your money and I for one haven’t regretted spending one penny of it.
Submitted: 22/07/2010 07:58:26 | ID: 5728
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Why do cars always have to be "exciting" to drive? I bought a C5 after I had hired one and fell in love with the joy of motoring! From the arm rests, comfy seats, smooth as silk acceleration, ultra smooth suspension, I love driving it around the suburbs, which is what I do, it is a delight to drive. The golf clubs fit easily into the boot (trunk) and the economy of diesel suits me fine. I’m sticking with it!
Submitted: 17/07/2010 21:09:10 | ID: 5696
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I have had problems with the air con gas leaking. Garage found that there was a design fault on one of the pipes where metal crimped to rubber was splitting the rubber. Problem with surging, the garage asked 3 Citroen dealers and they were all clueless. One day when my husband was driving it he was doing about 60mph when car backfired, lost power for a short time, surging stopped and has been fine ever since. My theory is that there was a blockage in the fuel system, probably picked up from bottom of filling station tank, Hey presto when it backfired at cleared it. I did at one stage suggest that theory to the garage but they just gave me one of those looks that are only saved for women.
Submitted: 17/07/2010 20:26:51 | ID: 5680
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I have a Dispatch less than 2 yrs and drive shaft is going on it, one of many problems with it, would never buy another Dispatch or any Citreon cars again. They have to be the worse make ever, don’t know why I bought it in the first place, biggest mistake I ever made.
Responses to this review
Having the same problem. Had gearbox replaced under warranty in June and it’s gone again, drive shaft is gone as well and they think this is what caused the gearbox problem - J Forbes from Ireland
Submitted: 15/07/2010 14:17:11 | ID: 5671
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Bought new Sept 2006 on looks and price. Minor early troubles, rattles from doors, CD player misbehaving, fixed under warranty. 2 recalls. At 75000 miles put into dealer to investigate minor noise in drivetrain. Resulted in fitting new dual mass flywheel, new clutch, new bearings in gearbox. The car was off the road for six weeks and the bill was £1700, paid by the extended warranty. The work done made no improvement at all. Twelve days later the car died and the diagnosis was fuel pump failure. The bill this time was nearly £1200 paid by myself since the extended warranty had not been renewed. Whilst in the garage the engine management unit was damaged and the garage additionally replaced that FOC. The car was off the road 25 days this time. This time it ran for three weeks then had to go back in to replace a cracked heat exchanger. At 77,000miles its going ok now though, and I’ve hardly bought any fuel this year. A very comfortable,economical, good looking car, great pity about the reliability.
Submitted: 13/07/2010 15:57:58 | ID: 5647
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After a week on tramelled goat tracks calling themselves roads in country Australia, I’m delighted with the suspension, appalled by the faint air-conditioning and ambivalent about the button-fest which requires intensive study of the driver’s manual prior to altering any setting ... It’s not a popular or cheap car downunda, but this diesel Citroen C5 HDi Comfort model offers extraordinary cruising ability, combined with seating support and luxury going beyond the capacities of 95% of cars at similar prices here. Yes, depreciation is greater than for Mercedes and Audi at this dollar level, but my trade-in on a 3.5 litre, 6-cylinder Toyota was generous and I expect to enjoy the next three years on the road without really wincing at the wallet level. The styling is a visual pleasure, the accomodation for passengers and luggage is more than merely adequate and the outstanding ability to lope along enormous stretches of highway, economically and quietly, are precisely the reasons why I made this purchase.
Submitted: 09/07/2010 21:44:56 | ID: 5621
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Had the vehicle practically from new. Driven all over France, northern Spain and UK in last 14months covering 25000 miles. Not a blip. 50+mpg. Suddenly am getting a booming sound at any speed. Anyone with any ideas of cause would be appreciated.
Submitted: 08/07/2010 14:15:12 | ID: 5607
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Bought second hand from Citroen main dealer. Car was only 2 years old and was loaded with every extra. A few niggly problems at first i.e. boot not opening, sunroof not opening, gearbox software upgrades and a suspension ball joint replaced under warranty. Overall a very comfortable car but MPG no better than 35 mpg mixed driving and 43 mpg motorway. After having the ball joint replaced we noticed a sort of rubbing/scrapping noise from f/n/s wheel. Dealer said just brake noise and will bed down. 4 months outside warranty it turns out that this noise was in fact a bearing failing in the gearbox. This then failed totally wrecking the gearbox. Cost of repair £5000! Argued with Citroen uk who think it is resonable for a gearbox to last just over three years. They have finally said they would contribute to repairs but still asking me to pay £2600. Since found out previous owner had constant problems with the gearbox and clutch assembly and had two replacements to clutch and flywheel but still had problems. Asked the Citroen dealer for a PX which they refused because they knew of the problems with the vehicle!! No mention of repairs were given to us at time of purchase and also no mention on service history. We was also told by the dealer initially that there was no electronic history on the car apart from the jobs we h have had done after buying the car. When this was relayed to Citroen with us telling them that we had spoken to the previous owner all of a sudden the history was there but we were told by the new aftersales manager at the dealership that they would never divulge this info to a customer. After legal advice we have now lodged a complaint with the finance company as legally they own the car. Last letter from dealer was if we do not accept to pay £2600 to repair vehicle within the next ten days we will have to pay the full £5000. Great service for a loyal Citroen customer of 25 years.
Responses to this review
I am having the same problem with the boot not releasing on my Grand Picasso. Did you manage to get yours done under warranty? I have also had to change the fuse for the windscreen wash twice and have now put a bigger fuse in. I reckon the clutch is going as well, as it judders when setting off - Dave Clarke from Yorkshire
Submitted: 03/07/2010 17:21:27 | ID: 5558
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Just coming to the end of a 3 year motability lease. I’ve read the other reviews and it seems like you either get a good one or they’re total c**p. That being said I’ve covered 35000 miles and its had 1 service (apart from the 500 mile) and had no real problems. It’s been a relaxing, effortless drive once you get used to the EGS. Great load lugging capability (we drive to Denmark on a fairly regular basis). On these trips I can just about manage 52 mpg, using cruise control, at about 68 mph. Other than that it’s around 40 mpg. On the minus side I’m not sure about the service intervals at 20k. The oil gets pretty black - so goodness knows what the filters are like. The suspension crashes over pot holes and drain covers and shimmies the car off driving line - you learn to avoid them where possible. The EGS can become confused leading to sharp intakes of breath when it chooses too low a gear to accelerate out of trouble or even just doesn’t engage (vary rare these). The only electrical problems I’ve had are: 1. All the mileages, including service interval, (except the total) reset themselves at with about 12k miles covered. No one at citroen believed me. 2. With 34.5k on the clock warning lights for the ESP and Electronic handbrake (incl hill start assist) showed as failed. Drove carefully home, turned off engine left for 5 minutes restarted - no problems. Would have preferred to give 3.5 stars but hey ho all things considered I’ve enjoyed the car.
Submitted: 29/06/2010 21:27:36 | ID: 5536
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I have had the car a month now and have only had to return to the dealer 7 times for repairs. This is mainly because the dealer is so focused on meeting their own needs rather than the customers that you should be charging them. The first problem was that 2 of the seats were broken so because I had only bought the car that day I had to return to Chesterfield autoworld to be told that it would have to be fixed under warranty. This meant booking the car into their service centre (and a day off work). They were able to fix one seat but the other had to be sent away for a ’new base’. It appears that Citroen do not really use ’new’ anything - they actually use reconditioned parts. I found this out when the CD player skipped tracks and after 2 afternoons off work and 10 days without a radio or any music in the car (it takes a few hours to check a stereo and remove it apparently) they replaced it with something worse. On my way home the stereo jammed, wouldn’t play and wouldn’t release my much loved CD. On returning to the dealers who "were just about to return my call" they explained that even though they had had to removed the CD player and send it off they hadn’t actually fixed it like they told me that they were going to but instead they had exchanged it for a reconditioned CD player, which it appears they had not bothered to fix. The warranty doesn’t appear to be worth the paper that it is written on if Citroen replace the problem parts with more substandard parts.
Submitted: 27/06/2010 21:15:44 | ID: 5521
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My wife bought a C2 from new in 2005. No real problems apart from a few warning lights coming on for no reason. At 32000 miles and 5 years old 2nd gear kept getting jammed (manual gearbox). Took it to a garage (don’t use Citroen dealer, they’re a bunch of cowboys who will rob you and not fix your car) as it was out of warranty and told that 2nd gear had disintergrated and 3rd gear on its way out. Needed whole new gearbox costing £900! The damn car is only worth £2000 at most!! AVOID CITROENS!!!
Submitted: 22/06/2010 20:40:33 | ID: 5500
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I purchased from new, and although it is a a great car to drive, and very roomy, I have had to take it back so many times for different reasons; the petrol cap stuck, the radiator seal leaked causing overheating, lots of squeaks that seem to be there one day then disappear for a few days. On a shopping run a few days ago I had steam coming from the under the bonnet and am now told the head gasket is leaking. I have been lucky up ’til now that most have been covered by the warranty but I am now considering changing before I need to pay for things.
Submitted: 21/06/2010 13:02:22 | ID: 5486
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My job requires that I have an estate car and have just finished with a Vauxhall Vectra that I drove for nearly three years. In searching for my new car, I test drove a 110 bhp Passat (OK but wouldn’t pull the skin off a rice pudding), an Insignia, (couldn’t get new enough for my budget and no way was I going for the 1.8 petrol version as I think everyone ever made is for sale on the used car market. Check for yourself), Avensis (nice but not a particularly quiet or smooth ride). Wouldn’t touch Ford with a bargepole and Volvo boots are too small for my needs. I hadn’t even thought about the Citroen until I saw the C5 in Autotrader with 10 miles on it at my local dealer. Went up and asked for a test drive. No problem. As soon as I sat in it ( I’m 6’ 5"). It felt comfortable, secure and had a lovely driving position with good lower back support. No leg room behind me mind you but that applies in every car I’ve ever driven. On taking the car out I was amazed at how quiet it was. The laminated windows really do make a difference. The steering is effortless although the fixed central console forces good driving habits. No underhand pulling the wheel round. The ride is smooth and the suspension soaks up everything it comes across. This is the standard suspension not the hyropneumatic on the Exclusive model. Gear change was a little bit "specific" but after a month and 2000 miles I’m fine with it. The steering wheel controls are a little bewdering at first but you do get used to them and the Sat Nav that comes as standard (covers all of Europe) is better than my Tom tom was. I’m getting around 47mpg which considering the tools and equipment I carry in the boot is amazing. The Vectra gave me around 32mpg. This is quite simply an inspired car competing with Bmw’s and Audi’s. So quiet, smooth and comfortable I have enjoyed every mile in it and find myself offering to drive on nights out. Try it....
Submitted: 20/06/2010 21:35:05 | ID: 5476
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I would not ever get another of these EGS cars. It is always revving very high before changing gear, and often has no drive at all. You have to put it in neutral and back to drive before anything happens. It often spends an age thinking about what gear to be in so is absolutely no use for fast pull offs. The radio cuts off after a few minutes in its eco mode and the only way to get it back or or for that matter open the windows etc., is not just a case of turning the ignition on but you actually have to start the car, very eco. Not much room inside, interior marks easily, poor front and rear visibility for parking. wing mirrors awkward to adjust even though they are electric they have a habit of not going where they need to. Traction control light often flicks on and off but shows no fault. Generally nice to look at but awful quality. Ignore its good fuel economy as you wont get it, in fact this is worse than my 10 year old kangoo 1.9. If I could change this I would and the car has only done 700 miles. I can honestly say this is the worst car I have had the misfortune of driving. I gave it 1 star as unfortunately you cant give it a zero which is what it deserves. Citroen keep you waiting and age to deliver and all you get for your patience is a pile of junk.
Submitted: 18/06/2010 22:11:41 | ID: 5473
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3000 rpm gives 85-90 mph. It goes like a train, inexpensive to repair and simple to repair. I don’t believe the 1.6 is as active. I continually get 47- 52 mpg AND only group 5 insurance! I don’t know why people waste their money on expensive estate cars for a little leather and some chrome circles!
Submitted: 17/06/2010 10:41:34 | ID: 5454
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I know there are problems with the roof leak but nothing is perfect. I had English sports cars in the 50s and 60s and they all leaked. Finally I let my heart rule my head and I bought a new ID19, followed by a DS21, two years later. As the story goes, four cars pull up at a city road junction. A Jag, a Rolls, a Ferrari and a DS. Which car are the pedestrians and other motorists looking at? The Citroen of course! I still have my DS and the Pluriel as well as my 2 litre HDi Berlingo and I’m saving for my retirement gift to myself, a C6. Citroen, the world’s best.
Submitted: 17/06/2010 10:30:51 | ID: 5453
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I’ve had this c2 from new and it’s done 16000km. All the warning lights keep coming on, abs speedo stops working, main head lights stay on, anti pollution faulty. It’s had a new computer about a year ago, they have no idea what the problem is at the Citroen dealer here and I just keep getting bills for work done. Once it leaves the garage it normally lasts 4 days and then the lights are back, air bag, abs, picture of steering is on, steering goes heavy. It’s frustrating, I like the car but not being mechanically minded it is getting me down, can anyone help?
Responses to this review
Hi, did you get this sorted? Mine’s exactly the same. Thanks - Matt Riggall from Lincolnshire
Hi, my husband posted the same problem with our C2 and eventually replaced wiring loom - and still had problem. Local garage (never use Citroen again!) spent hours and eventually found electric wiring to ABS was causing resistance problem so triggering all warnings as well as speedo. Once wiring fixed, problem went away! Two things the display had always ’wavered’ a little which should have warned of change in electric current on wiring. Now the injectors have failed which is probably a separate problem?! - Tessa Fry from Warwickshire
Submitted: 15/06/2010 09:09:57 | ID: 5452
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My two stars are for the look, feel, design, space and drive position of the car, I really like driving it, but it ends there. My car is three years old but has only done 18000 miles and is immaculate internally but in the 4 weeks I have had it, we have replaced the water pump, and apparently the replacement was faulty, the back door operating mechanism has been replaced, then the back door actuating swich, the rear washer, the glove compartment door would not lock, the rear high level light casing leaked at the first sign of rain, and the trye compressor which has never been out of it’s compartment does not work. This is our second car and we needed it for family reasons, I have driven my other cars 50K per year for the past 40 years in minis, vivas, hilmans, rovers, vauxhalls and toyotas I have never had a car that has needed so much attention in such a short space of time due to build quality, had I needed it for business travel I could not have managed, my current Toyota has 140K on the clock and it just goes from service to service. This is my first French car and I won’t buy another, AND I am a Francophile.
Submitted: 10/06/2010 08:43:25 | ID: 5412
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I bought one of the first twelve HDi models into the country in January 2007. Since then the horn has been replaced, brakes are constantly screeching no matter which type is put on, rear door handle has broken, front lights are constantly blowing (every six to eight weeks one goes) and after only 58,000 km the clutch just gave up last week. This is on top of the four re-calls we have had the car back for. Great car for a big family, just a pity they can’t make a decent one!
Responses to this review
I agree - love the design but in two years, in a brand new 5 seater C4 Picasso, we’ve had 4 new tyres, front and back breaks, a timing belt (!!!), numerous bulbs on front and back lights, and now they are saying a turbo is needed... Isn’t that the whole engine or something? Anyone else have this much trouble? Dealer says it’s out of warranty by a week and Citroen UK, who are over in Ireland, say they are not going to cover the turbo! Unreal! Sinead Quinn from Ireland
Thank god. Thought it was just my car that there were problems with. I bought a C4 Picasso brand new in Feb 2008. After three weeks, we were driving on a country road when a dog ran out in front of us and my husband braked. My 10 month old son was strapped into his car seat but the seat belt failed and his seat nearly went through the windscreen. After numerous tests, we were told there was nothing wrong and they installed an isofix seat for us. I had lost all confidence in the car since this incident. In May 2010, we were in an accident where somebody went to overtake us as we were turning right off a main road. There was a lot of damage done to the car (wishbone, front wheels, driver’s door etc). This was fixed and we were told that the car was roadworthy. Since then, we have had numerous problems from nosies when turning the wheels to the microchip in the boot going (thus the boot won’t open). We have been told by our mechanic that this is a fault in these cars but Citroen won’t hear a word of it. Won’t be recommending this car or Citroen to anyone and will be getting rid of it as soon as I can afford another car - Eva Morris from Ireland
Submitted: 08/06/2010 16:17:27 | ID: 5395
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I bought the car when 11 months old, the first problem was a squealing noise from the engine area, after 3 visits to the dealer the waterpump was changed, Then the car was losing water with no evidence of drips under the car. This was then confirmed while having the car serviced that the air bleed valve was not tight. The car has been in 3 times for the fuel flap relase not working. The upgrade was carried out but the problem still exists. One of the rear boot area seats would not collapse, this problem is yet to be looked at. I had a puncture and proceeded to get the compressor to inflatete the tyre, I could not get any air via the compressor into the tyre, I had to get the breakdown company out to get me to a garage to replace the tyre, they only had the top of the range £200 tyre available. Now that the hot weather is here I went to use the AC but no cooling was apparent. I proceded to look under the bonnet and to my shock one of the pipes to the compressor has split and was hanging around in the engine compartment. Has anyone had an AC problem of this nature? I am expecting a resounding "not under warranty" comment when I take it to the dealer...........Frustrated Sh**tron owner.
Submitted: 06/06/2010 21:05:36 | ID: 5383
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The car looks fab, matches our honey coloured brick work, and the space inside is great for all the kids I look after. However, they are getting as sick as me of the car cutting out and us having to stop and restart. yesterday was the last straw. The car cut out on me on a main road and just by luck I managed to get into a layby. Got it going again and got home. Car juddered and was going to fail just as I was reversing into my drive, then it surged with power and I shot backwards into my gate post. Insurance company really good about it. Car still able to be driven, did school run and it happened again, this time I nearly landed up on a pavement but managed to get it under control. Garage has it now and they are going to replace the fuse box as it is faulty. However it looks as though there might be a bit of a battle about the "blame "situation. Has anyone else had similar problems to this? what if anything was diagnosed as the problem, what happened? Has the problem been solved?
Responses to this review
Mine looses power, air pollution warning light comes on and engine then cuts out, not fun on motorway doing 70. Been back at main dealer twice, not good still not fixed, car only 2 yrs old - Ann Milligan from Stirlingshire
Submitted: 05/06/2010 21:08:51 | ID: 5370
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I bought my car new in 2006, after 2 days the boot wouldn’t open so it went back to the garage to have a new part fitted, the air conditioning has failed twice and also the anti-pollution light has come on resulting in a visit to the garage again. Now the boot won’t open again, had a mechanic friend check it out and he says there is no problem with the motor or the fuses, so it looks like its back to the garage again. Any ideas anyone?
Submitted: 04/06/2010 08:38:28 | ID: 5358
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Third Citreon, second C5. Now a 2005 1.6 SE Diesel C5, purchased from a Citreon dealer. Within the guarantee period some problems appeared: leaking coolant, indecive steering, unpredictable clutch bite (pedal location), some times resulting in stalling, and a continious ’engine falter’ at around 2000 rpm. The dealer’s representative has twice told me that all problems were resolved, but they just continue. It is a grand car, but hey, if the main dealer can’t resolve these problems, what happens if the car just stops? CITROEN WAKE UP! Your loyal customers are not happy. My last Citreon!
Submitted: 04/06/2010 08:22:23 | ID: 5353
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This C5 hatch was bought from new (26miles), in second year. Turbo failed but was replaced under warranty completely free by Citroen dealer. No other major fault appeared in 8 years of ownership and 85000 miles. It has now passed to my son. It was serviced in accordance with manual and the oil was changed every 4 to 5k miles. It has been the only car I have owned that has been Through the MOT every year without fault only tyres and brake pads have been replaced.Still has the same exhaust system,DPF refilled at 50K,and the same Battery. MPG 40 round the Town with 50 on a run. The only niggle, the driver’s window dropped 50mm when wipers needed. Overall a great drive, comfortable with plenty of space for 5 passengers and large boot.
Submitted: 31/05/2010 20:55:36 | ID: 5342
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It took 13 weeks, from ordering the car on 29th Dec 2009, to arrive at the dealership. The dealer kept on extending the delivery date when they originally promised for early Feb. Original sales person resigned while the car was on order the new guy (Kevin) did a good job of keeping me on the road and I was impressed with the level of help and service he gave. First loan car (Citroen Xsara) the clutch went with lots of nasty clutch smells. The second loan car was a Picasso and the third loan car was the demo I originally test drove. The car has been on the road for 4 weeks now and has 1100 miles (600 on a run to Swindon, Cardiff, Tenby, Cardiff, Portsmouth, Brighton then back to north Kent - the rest town use).... and so far there has been a shed load of problems. 1) Passenger side door kick plate comes off every time someone gets in. 2) Drivers side door kick plate has come off twice. 3) Bluetooth refused to work until battery disconnect and re-connected - has happened twice. 4) Engine refuses to stop for up to 20 seconds after key removed from ignition. 5) Engine dies when clutch depressed fully and in gear and you blip the throttle; the clutch is fully depressed and not released when this happens! 6) Trim under steering wheel comes off and won’t go back on and stay on. 7) Auto Central locking usually locks the doors when car goes over 6mph but on a number of occasions the auto locking didn’t kick in until 50mph, it has also unlocked doors over 30mph. 8) Heavy clunking from passenger side suspension over speed humps. All of these electrical faults are intermittent and not reproducible on demand so no doubt I’ll be going back and forth to the dealer. I gather from the dealer there are some recalls pending on new C3’s, something to do with the driveshafts. My car is already being checked. The service department at the Citroen dealer (Craford Motors, Crayford, Kent) refused to give me a loan car when I turned up for the warranty work because I had not brought the paper part of my drivers licence, however, there was a copy on file with the sales department in the next building. I managed to persuade the sales team to give the service department a copy (3 week old copy) and got the loan car. It seems the service department don’t talk to the rest of the dealership. If that continues (an no doubt I’ll be back in contact with the service department over my car) I’ll go to another Citroen dealer. As you can gather from this review I’ve not been impressed with this car. It’s the first new car I’ve bought and I’ve been disappointed with the whole package. The 1.6 VTi petrol engine is snail like compared to the old Citroen Saxo vtr 1.6 engine and the power delivery of the engine only happens at the extreme end of the rev counter, nothing happens below 4500 rpm. The 1.4 vti demonstration car and loan car are noticeably torquier at lower rpm than the 1.6 vti. Whatever you do go for the top spec 1.4 petrol or a diesel. Avoid the 1.6 petrol! The gadgets and features are good and the zenith windscreen is a really nice on a sunny day but the handling, performance and build quality are just simply not up to the standards of other manufacturers I’ve looked at while choosing a new car. Really disappointed with the car so far. Let’s see what happens after the warranty work. Update 13 May 2010: Car still at dealers for the warranty work, 4 days so far. The service department called up on 11th to say that my car was part of the recall on the driveshaft and they were awaiting delivery of the parts. Told the dealer about the real difference between the drivability between the 1.4 (better) and the 1.6(worse). He said that he would check for any software updated. If the car comes back and it’s still as sluggish as it was before I handed it in on Monday then I will cut my losses and trade it back in on another car. Update 14 May 2010: I had not heard from the service department as my loan car was supposed to be back on Thursday and I had not had a call from them. I went over to the dealership by motorbike on my way home on Friday night. They had just finished with my car and they had replaced the O/s driveshaft, fixed the trim problems but could not find any other faults. This probably means that I’ll be going back and forth to the service department each time the car decides to die at the lights (or about to pull away from my drive or trying to park it in a supermarket etc., etc.) or the central locking unlocks or lock at any speed it likes. Picking the car up today (15th), let’s see how long it takes for the car to do something the manual doesn’t describe! Update 15 May 2010: Went back to the dealers today. On examination of the car there was a "scratch" on a door. I saw it, the service manager saw it, the scratch looked and felt like a scratch. I was not best please and escalated it up the dealership. Turned out it was a bug that had hit the door and made a mark. The service manager and sales guy gave the car a clean and got rid of the "scratch". Apologised to all concerned as I had got very angry. Driveshaft replaced under recall, trim sorted, I had fitted mudflaps, which were going to be £75 but the sales/service department didn’t charge. Hopefully won’t be going back to the service department and all will be well. Update 26 May 2010: Oh dear... tonight going round a roundabout and had just pointed the car to an exit and the engine died. Coasted to the side of the road on the exit. Tried starting the car but just occasional click from under the dashboard. The LCD information display showed "Economy mode active" and all the electrics except the instrumentation lights dead. Called the recovery company who plugged the diagnostic in and could not get a signal from the on-board computer. They have recovered the car back to outside of the dealership and dropped me home. Going round there early tomorrow to drop keys off..... very fed up! 1700 miles on the clock and its just been one problem after another. Update 27th May 2010: Took legal advice this morning about rejecting the car back to the dealer. Advice I was given was to reject the car today. The consequences of this would be long and expensive legal battle but the solicitor was confident in the end due to the amount of issues I would win. Got a phone call from the service centre at the dealers early afternoon and it seems that the car stopped due to a fault with the fuse box in the engine compartment. This ‘may’ have been the cause of all the electrical problems. I arranged to go into the dealership to discuss the matter. Arrived at the dealership in the afternoon and spoke with the sales manager at the dealership and he said that he had spoken to a customer support person at Citroen UK. Their recommendations were to replace the fuse box and test the car. Problem is it would take between 7 and 14 days for the part to arrive. Trouble is I am suspicious about this diagnosis. One of the service guys who greeted me this morning when I came into hand the keys over had a wry smile on him when I past him in the dealership later on in the afternoon. Is this the fuse box or is it just a couple of fuses that have blown and they want the car for a while to find out if they blow again - covering their backsides with the "official" replacement of the fuse box? I was told that they swapped out the fuse box from the loan car they have given me into my car and all was fine, they put my fuse box in the loan car and that car was dead. The recovery guy tested the fuses last night and tried the diagnostic port but if there was a short circuit it may give a reading that all the fuses are ok. I’ve re-wired enough car and motorbike wiring looms to know that it’s possible but also that it could just be a simple thing and the dealers are gathering "evidence" of a major problem so if I reject the car then they can say its had some major work done to repair it. Just not sure - maybe I’m being too cynical, will wait until I get the car back some time in June. After a lengthy conversation with the sales manager which included a conversation about rejecting the car (I had all the paperwork and spare keys ready with me) I spoke with my partner and we have decided to accept the car on a warranty repair and try the car for a week afterwards. If there are any other faults within that week I would automatically reject the car as not fit for purpose. Also suggested to the sales manager that I trade the car back in, but it seems the repair work needs to be carried out and I would lose a shed load of money. It also seems (from the sales manager) that the dealers are not responsible for the car and act like middlemen between Citroen UK and myself. My solicitor explicitly warned me that they may try this but ultimately it’s the dealers who are responsible, who do I believe? I think that I’m being misled here. The dealer also told me that Citroen would offer compensation if I accept the repair, if I reject the car then that offer is retracted. Is this Citroen UK or the dealer offering here to keep me quiet? So the car will be at the dealer’s for another 7 to 14 days (that makes 21 days out of 55 days I’ve owned the vehicle) while I have another loan car (the 5th one this year). I am just so tempted to reject the car and go buy myself a rusted out c*** box, at least I wouldn’t be surprised when it breaks down or develops faults at least once a month. Or is that why I thought a new car would not have those issues? This whole situation is just a damn pain in the backside. Why didn’t I go with VW - i.e. one of the new Polo’s or Golf! I only went with Citroen because I had a cracking Citroen Saxo VTR before.
Responses to this review
UPDATE: 7th June 2010 - I took the loan car back on the 30th May, as we didn’t need it. Used my 21 year old VW golf GTi for the week (after replacing the power steering rack and pump at the weekend). Today I got a call from Colin the sales manager to say that the car was ready after having the fuse box replaced and was tested Thursday and Friday. Car has done 130 miles during its time with the dealer.. Picked it up this afternoon during my work lunch break. Car seems to be working. Colin said that Citroen UK will be contacting me by letter regarding the situation. 12th June 2010 - Letter came from Citroen UK offering compensation for the issues I’ve had with the car. It’s a Virgin Experience pack where you can choose from about 10 things to do. 19th June 2010 - After a week of driving around the car broke down again on Saturday. Same issues of clicking from under the dash and "Economy Mode" on the status panel. On Saturday drove the car from home at Blackfen to Charlton to get dog food, Bluewater to change mobile phone and then back to the big Tesco supermarket at Sidcup. Pulled up switched off, went shopping, came back - loaded up the car with shopping, got in and click, click, click... Phoned the AA and the dealership. Colin at the dealership guided me through pushing the fuses under the bonnet to see if they were loose. When the car wouldn’t start, he said get the AA to bring the car straight back to them. Both myself and my partner was not amused ...... Dealers were apologetic and offered me the same demo car I’d had before. With all of the shopping I had no choice but to accept the loan car. I’ve been loathed to accept it as there is a £1000 excess and I don’t want the responsibility (I’d rather use my trusty 21 year old VW golf gti that has never been on the back of an AA truck in 7 years) but this time I had to take the car with £150 of shopping in tow. 21st June 2010 - I was in the area of the dealership buying a kitchen appliance and stopped at the dealership to give them my new mobile phone number. Colin said that the engineer had swapped out the fusebox with another car and the electric windows started to work... but the car would not start. On both breakdowns when the car has stopped the windows still worked for 20 minutes and after than only electrics working were the information panel and the instrumentation. This seems to indicate a cabling fault somewhere in the car. 25th June 2010 - After leaving a voicemail with the dealership Colin called me back to let me know that they will be replacing parts of the engine wiring loom - that connects to the ECU - which they think is defective. They will be road testing the car for 48 hours after the repair. From what Colin said on the phone they have not been able to start the car since the breakdown. I’ve tried calling Gavin at Citroen UK to find out what is going on as well; left voice mail messages. Not sure when the car will be ready. Update 25 June 2010 - After a very terse conversation with Gavin at Citroen UK and a conversation with my partner I have finally officially rejected the car back to the dealers requesting a replacement vehicle. Gavin bounced me back to the dealers telling me that it’s their problem and Citroen UK would advise Crayford not reject the vehicle. After two major breakdowns and numerous electrical problems I lost my patience with both Citroen UK and Crayford Citroen as neither of them seem to want to take responsibility for the quality of the car I purchased. It was funny but Gavin protested that they were not given a chance to repair the vehicle (eh? its been with the dealers three times for a period of 20 days!) and he said the dealership is soley responsible for the rejection - In complete contrast to Crayford Citroen stance, which is Citroen UK are responsible for rejecting the vehicle and the quality of said vehicle. On a small note I was actually surprised and grateful to Colin at the dealership who let me continue to use the loan car. My Mk2 VW Golf GTI still needs some power steering work done to it and pressing it into service would probably result in the rack destroying itself. Maybe this whole sticky situation will be resolved when those concerned start to realise that all I want is a reliable working car that I have faith in that I can drive it around without worrying that the car will dump me somewhere. Is that too much to ask? Isn’t that what all new car buying customers really want? 2nd July 2010 - Dealer phoned up yesterday stating that Citroen UK have asked the dealer to get the loan car back from me as they were unhappy with me driving around in their products - their words not mine!. Went down there to discuss and essentially they backed me into a corner of only giving me back trade price on rejected car and Citroen *might* stump up the extra costs. This would have been a long and expensive rejection. Really fed up now and had to accept the repair. Dealer and Citroen UK unhelpful and not interested. Dropped the loan car back and collected my car. 12 July 2010 - Car would not start on my drive. Same issues as before. As it happened at home I got the multimeter out and checked all the fuses. Fuse 1 on the engine fuse box (20amp) was blown. I nicked a 10 amp fuse from my motorcycle (as they are the same mini fuses) and put it in the car. It started. In the evening I went to the dealership to let them know that the car refused to start and the fuse had blown. As the 10amp fuse gets the car moving Kevin in sales said that someone would be round to pick the car up. It has come the stage where I’ve actually purchased a second hand Peugeot 206 to travel to and from work as I have no confidence in the brand new car I purchased 3 months ago. My VW Golf is legally off the road and far too old to do the commute (it is up for sale at the moment) so the only option I had was to invest £2000 in another car to have reliable transport - Graham Pullman from England
One of the best and most accurate reviews of the Citroen C3 I have ever read. They are an absolute waste of money, completely unreliable, and dangerous to drive - Kevin Slattery from England
Submitted: 30/05/2010 21:59:35 | ID: 5337
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I have never had a 4x4 before and it replaces my old C5 2.0 hdi. May I say that the engine is marvellous, it does everything I ask of it, it tows the caravan immaculately and it doesn’t have the quirks of most Citroens. Maybe it’s the Japanese influence that makes this the best car I have ever owned. It’s just a pity that the road tax band is £215, but I do get very good fuel economy for so much car.
Submitted: 30/05/2010 21:17:15 | ID: 5334
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Changed to a Citroen C Crosser, what do you say my previous 185 bhp Volvo V70 D5 was going to be very hard to beat towing the latest Swift Challenger 530. The new C Crosser is a gem with the large mirrors and high driving position very good seating more room in the rear seats toO, economy is good . The power delivery is constant at all levels and very sure footed, excellent take off with the caravan on steep hills. A 4X4 that drives like a car with good acceleration very smooth engine. It is really a Mitsubishi Outlander with a Citroen engine a very good mix. The 2010 Outlander is now going to be fitted with this engine as it is more powerful and quieter than the VW engine. I am impressed it has a green 5 star rating on What Tow Car with this caravan. Reading the other reviews no sign of any clutch slip towing a big caravan at 14,000 miles on the clock and also a big 4 wheel trailer at other times.
Responses to this review
For all those who have problems with clutch on this car. It is a problem with an oil leak and the dealer will repair it under warranty. Its nothing to do with the clutch not being up to the job as the Outlander will have a different clutch. (cluctch, engine and gearbox go together and there no reason to think the outlander has the same clutch). He will not repair a worn clutch under warranty as this is not covered (just like brake pads and tires). But most of the reports of bad dealers are based on the assumption or just a quote for a replacement worn clutch not the final bill. When the dealer does the work ask to see the wear and it should be a warrany issue unless you drive riding/revving the clutch. Of course when you go in with reports of a slipping clutch the dealer will say its not covered and costs XXX to replace. However get the work done, explain about the oil leak ask to see the old clutch plate. It will be an oil leak and they have to repair this under warranty and its usually a replacement seal and bell housing. Going to Watchdog and getting angry doesn’t help and only gets their back up, give the dealer the chance to put it right, after all he’s warning you it might be a big bill if it turns out you have worn out the clutch due to poor driving. They can’t tell that unless they take the car apart so all these people getting angry about the dealer quote are based on speculation on the cost not the final outcome - John Jones from Herefordshire
Submitted: 28/05/2010 22:52:15 | ID: 5321
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I seem to be having a problem with my van which is causing me to have lack of power of only up to 20miles per hour at times! It has been to Citroen on the machine and found no faults! I have been told by one person this could be to do with the egr valve ?? I’ve only recently bought this van 3 weeks ago and this has happened to me three times in two weeks. Apart from this problem the van is a nice drive! fingers crossed for the rest of my time with it!
Responses to this review
Hi Katie, I’m Richie and a courier, trading in a sole capacity. Seems like you may have some trouble from your EGR valve? I had the same when I was in Glasgow January this year, I was bloody frozen! The symptoms appear to be similar. I began losing power and also the exhaust started churning out black smoke, eventually forcing me to pull into a service station in Scotland. On my way back to Wiltshire, luckily I was a member of the AA and they got me home on the back of a tow-truck. I intend to keep up my membership of the AA! The bad news is that it cost me £450 to have this valve replaced and then the information updated in the vehicles computer so hope this helps. Good luck - Richard from Wiltshire
My husband has a 2007 Relay with the same problem. He has had the EGR valve replaced and is still encountering problems. Any further advice with help on this problem? - Debbie E from Kent
Submitted: 25/05/2010 21:20:52 | ID: 5295
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No bad reports here for the Citroen Despatch yet lots of bad reports for the identical Peugot Partner Tepee. Is there a difference in the construction which makes the Citroen better?
Submitted: 24/05/2010 13:54:54 | ID: 5289
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Having just completed 12000 trouble free miles in a 5 door C1 leased for my partners business I must say I am reasonably impressed. Enough room for family commitments, good for both town and motorway work. A few niggles, the worst being noisy Michelin Extra tyres, which when cold feel like threpenny pieces. Also engine sounds a bit tappity at tickover and "endy" when pulling, occasionally brakes grab but in all for less than £150 a month with tax thrown in well worth leasing. My previous vehicle was a Berlingo so we do miss the "boot" space but with the seats down plenty of room for boxes of flowers etc.
Submitted: 20/05/2010 21:48:15 | ID: 5256
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I have found the windscreen to have microspeckles when in the full glare of the sun, which tends to impede driving. Further, the rear silencer seems to excessively heat up causing the floor inside the boot to heat up; this is very unusual.
Submitted: 19/05/2010 17:49:04 | ID: 5243
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Bought second hand. A good runner, giving reasonable mileage, c.48mpg at 65mph. Cruise control sometimes indicates "service" but just a quick flick of the Clutch and/or Accelerator micro-switches cures this. Somewhat under-powered I think, as pulling off in 1st frequently gives horrendous judder throughout the chassis, but this disappears when the fuel gauge shows half full. MAJOR BUGBEAR: Unlike most cars the spare wheel is secured by a strap, not a butterfly nut/bolt. The strap comes loose, leading to an almighty thump from the spare jumping up and down when negotiating speed bumps etc.
Submitted: 18/05/2010 18:45:10 | ID: 5233
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I bought my C1 a month ago and loved it until yesterday when the exhaust fell off. I was told by the driver who came to collect me that this is a common fault. It’s still under warranty. Anyone else had this happen?????
Responses to this review
I know this comment was posted quite a long time ago, but the exhaust fell off my 2 year old C1 last night and I was wondering what happened with your problem? Citroen has said that the exhaust isn’t covered by the warranty, which I quite frankly find amazing, considering the car is only 24 months old!! Thanks - Lucy from England
Submitted: 13/05/2010 20:55:08 | ID: 5214
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Slow, underpowered - but, and it’s one big but - I love it! The driving position is great and 8 fullsize seats means that 8 adults fit in relative comfort! The 2 litre petrol with 8 seats is a very comfortable big car, with room for the P3 Hockey team, it’s a perfect workhorse and extended family minibus. Think top of the C8 as a top of the range car and you might be a little disappointed, think of it as a minibus and its going to more than please! The seats are very comfortable; I recently had two weeks in a brand new Ford Galaxy Hire Car, we hated it and couldn’t wait to get back into our much more comfortable C8 back! It is a little sluggish of the mark; not much good for squaring up to boy racers at the traffic lights, but then at nearly 40 I should be getting beyond the desire to prove myself with my accelerator! It is returning a respectable 27.9mpg around the city, but has given me as much as 34.9mpg on a run from Stranraer to Brighton, where I was pushing on at well over the limit on the motorways. The ride is great on motorways and around town, but a little floaty on small Co.Down country lanes. Again, compared to the Galaxy it is dream on country lanes! Once you get it to 45mph it takes off and accelerates well, although getting to 45 can seem a little slow. Overtaking in the C8 needs preparation and wisdom; this isn’t a car for the hasbeen boy-racer! The C8 LX 2.0 Petrol is very good value secondhand and makes for serious competition for comparable compeditors which are often £2-£3k more expensive for similar miles and age. I have worked out that to buy a diesel over the petrol it would have to be no more than £700 more over three years, given that the diesels don’t return very much more in terms of mpg’s. It also makes a great towing car for my caravan, I have a twin-axle ABI running at 1350kgs, it tows it easily, with more than enough poke beyond the hood to work happily around the max 60mpg allowed; due to the weight of the C8, it makes a great choice for the caravan brigade! The car was bought with it in mind that my wife would be the main driver for the kids school runs etc, but she has ended up driving our second car more often than not. I choose it, even when it’s the first car into the drive! Do I have a criticism? One, the seat side on the drivers side is wearing very quickly, watch out for this in higher mileage variants. Would I buy another one? Absolutely. Citreon have it when it come to comfort and value for money. The odd rattle in the dashboard has been silenced with tissue paper, but then again you can’t expect everything to be 5 star! Go on drive a C8, you’ll not be disappointed!
Submitted: 13/05/2010 20:45:30 | ID: 5211
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I used to love my car. Very agile and manoeuvrable. The automatic lights and wipers work wonderfully well. Cruise control and speed limiter are superb features that I use a great deal. The fixed hub is brilliant- you know where the controls are! BUT my cruise control/speed limiter has started cutting out and, when it does so, the engine goes into some sort of ’safe’ mode where the revs are limited. Face even a gentle motorway hill and you could be down to 45itmph very quickly!! (The fault rights itself every time you turn off the engine, but only for another few miles - if you’re lucky.) As other reviewers say, Citroen can’t solve this problem. My car has been to Slaters in Abergele 3 times and there has been no improvement. DON’T BUY THIS CAR. Once it develops this fault, you’ll have to rush out and buy another car. Registered dealers can’t repair it and you dare not drive a car whose power will suddenly reduce without warning.
Responses to this review
Hi, it couldn’t be due an eloys fluid topup could it? I had a c5 with exactly the same symptoms. Basically eloys is injected into the Exhaust Cat from time to time to burn off the impurities it catches. At around 70000 my C5 started having no power on hills, basically the turbo cut out or rather was cut out by the ECU as it hadn’t been able to clear the pollutants in the exhaust as the eloys needed topping up - Simon Brue from Lancashire
UPDATE: I was hasty in writing my earlier review. Slaters have repaired the car - under the guarantee - and it is as good as new. Well done, Slaters of Abergele, for successfully undertaking a repair that, judging by other reviews, many garages cannot manage. I love my C4 again. When I thought I’d have to change my car and looked for a replacement, I could not find anything in the same price range that had nearly such a good specification. Competing salesmen would boast all sorts of features on their cars, and I would think "my C4 has that - and more". The digital speedo is excellent and the speed limiter is even more useful than the cruise control. Set it and you can’t break that speed limit or set off that speed camera no matter how hard you try (well - for safety, you can if you put pedal to metal). I hope to drive this car for many more miles yet. When I do change, it will almost certainly be to another C4. And Slaters of Abergele is the place I’ll be going to do my buying and my servicing - Garth Higginbotham from Conwy
Did you find out how they fixed it ? I have a problem with the cruise control where occasionally I will get a "speed control" warning flash up on the display. It’s never gone into limp home mode as a result although I have had that happen when the depolution warning light has come on once or twice. Luckily that was when I was parked. If you can tell us what the problem was and how they solved it you might be helping a lot of C4 owners :) - Saul Hudson from Hertfordshire
Much the same on my 2010,8000 ml Citroen vtr C4 1.6 auto; intermittant fault on gearbox, no warnin lights any gear any speed it just starts shaking not unlike wheel balance problem but lasts 1 or 2 minutes but if I brake or accelerate it disappears. Has been back to Lookers Blackpool 3 times now, they said take a note of the milage when it happens because they can trace the "fault" back on the computer. I’ll give it a month of testing then they can have it back period! - Jim McKernan from England
Submitted: 12/05/2010 22:14:48 | ID: 5201
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I took my Citroen for the MOT test last week May 5 and it failed on the front o/s coil spring. The MOT garage repaired the car with a new coil spring, now there is a loud banging when I go over speed ramps or a bump. The garage has had the car back 3 times since and they say they can not find anything wrong. They have changed the spring 3 times, the anti roll bar, the top cover for the spring and it’s still knocking.
Submitted: 12/05/2010 21:45:02 | ID: 5196
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Bought this car April 2010, (opted out of company car scheme - Vauxhall only), 3 Vauxhall dealers couldnt provide an Insigna test drive between them!!! Well what can I say, I was driving a Vectra 2006 1.9 diesel 120hp which was very poor and during the time I had this and Astra nearly every experience I had with Vauxhall was diabolical. Citroen dealer has been extremely courteous and introduced me to service & parts dept and my annual 20K service has already been booked in on receipt of the new vehicle. The garage also gave me test drives of 110hp C5 & C5 Exclusive 160hp before I made my decision. The other car I was considering was a Passat, glad I didnt as the C5 still feels exclusive on the road and I have already covered 2000 peaceful & relaxed miles (so far trip computer is saying 49.5mpg & I am no 50 - 60mph cruiser :-) Controls inside the cockpit are very confusing at 1st and take a little while to get accustomed to. If you are thinking about BMW or Audi, ask yourself this, do you really need to pay the extra £5K to have a badge then be un-accommodated at junctions etc., by other road users?
Submitted: 09/05/2010 12:59:22 | ID: 5181
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I have read the feedback re clutch slip on this site and can tell you that I also had the same problem. I bought the car when it was 6 mths old (ex demo) from Citroen dealer in Bristol, took car back with problem and was told they could not find any fault. I have to admit it was only in 5th/6th gear and usually when picking up speed on approach ramp to motorway. Eventually after 18 months prob got much worse so I took it to another Citroen Service garage in Bristol and they confirmed the fault, from there they spoke to Ciroen warranty (France) who then said the clutch was not covered because I had more than 12,000 miles on clock. Citroen UK however said if I wanted the clutch replaced they would provide clutch FOC but I would have to pay the labour cost (£560.00) Not happy but no choice. Had it done and all ok now. Car is generally everything I want and very good but still very bitter towards Citroen.
Submitted: 09/05/2010 12:53:40 | ID: 5179
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Got this car of my step-father who had it from new. He had had loads of problems so you may wonder why I bought it of him. My reasoning was that as each problem had been different and repaired under warranty they would not happen again. Apart from the odd niggle (more later) in the last 9000 miles I have been proved correct. Some of the problems with the car have been - parking sensors failing. 3 times. Gearbox giving up the ghost at 52000 miles. Thank you warranty direct. £2500 repair cost. Drive shafts replaced twice due to being bent causing violent vibration. Ecu failing on m25. Took 3 weeks to work out problem. £606 repair cost. Thanks warranty direct again. Did not pay for 3 weeks car hire though. Lots of other niggling faults over 3 years, which the dealer did sort. Now I have the car only 2 faults have happened. The parking sensors have packed up again. Auto electrician wants to much money to sort so i am using my eyes instead. The glass hatch used to come open all the time when you shut the doors or even when on the move. After much swearing and slamming it won’t open at all now. Has anyone any idea how to release it. I find the car a bit slow as I am use to 3 litre 6 cylinder diesel Mercs but I am getting used to planning my overtaking. Fuel consumption is not great (28mpg). I have to say unlike my step father who got 47mpg and drove it like a snail I do thrash it to death to work on a night and its sits in traffic jam morning and afternoon on the school run so I don’t suppose its bad. Its plus points are it space. It’s very good for us what with 2 kids and a dog. It’s also very comfy and cruises well when you can get it up to speed. The xenon lights are fantastic as well. If you are replacing the tyres do not get the standard fit Michelin Primacy’s. They are way to expensive and the grip is rubbish and they create to much noise. I have been getting Nexen n3000 for years. The grip is fantastic and they are a lot quieter. Also they are half the price of the Michelin’s and the tread pattern looks cool. Would I buy another C5. As I got this one very cheap from my step dad I have to say I would probably not buy another. Long term I don’t think they are built to last but that’s not to say its a terrible car. I just think we have been a bit unlucky with this one. Any thoughts with the glass hatch would be appreciated.
Responses to this review
UPDATE: Just an update on my C5. Gearbox went again; lost 1st and 2nd. The gearbox specialist said this was the worst make and model of any car to have with an auto box. Said French autos have kept him in business for 40 years. He loves them. Anyway after another £1100 on the box I have got rid of the thing and it a massive relief. You live and learn. I will never buy French again. Now running 3.2 v6 auto Signum. Different but man it is quick. Very un-economical but it runs on gas, 56p a litre. Nice. Enjoy your Citroens, I am well rid - Simon Young from Yorkshire
Submitted: 05/05/2010 21:02:53 | ID: 5156
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Hi Folks. This was the car for us. We were all test-driven out and basically the C-crosser won hands down. Not only have I a Crosser 07 sat in a garage awaiting a decision from the Financial Ombudsman (I handed it back to the finance company after clutch and gearbox probs), I supidily went and bought another one, 08 model this time and guess what, clutch, clutch, clutch...arrgh!!!! The stress and the money that these vehicles have cost me. This surely, is an inherent problem? Our local Inverness Citroen Dealer at the time were totally useless. But have since found a wonderful Citroen garage at Forres. The 80 mile round trip is certainally worth it just for the customer care. I also have to say that my daughter’s Citroen AX (N reg) is more reliable than 2 Citroen C Crosser’s put together. We also own a Citroen Relay van since new and just about to buy another Citroen XLWB Relay to convert to a motorhome. Perhaps we need to think out the box a bit!??!!@@
Submitted: 03/05/2010 21:41:28 | ID: 5146
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I got this C4 Picasso 1.6 hdi vtr+ in January 2010, brand new, 13 weeks ago on mobility. A fantastic car on fuel and a good car to drive, getting 58 mpg, but now for the bad news. After 661 miles the gearbox started playing up, I took it to the Citroen dealer at Derby. It had to have 3rd and 4th gear synchro and it has been stripped and fixed. I have done now 1118 miles and guess what? It’s broken down again and the gearbox has to be stripped again to have exactly the same fault repaired again. 3rd and 4th sync to be replaced again under Citroen’s warranty. It’s still in the garage to date as 30th April. Out of the 13 weeks of owning this 59 plate C4 Picasso it’s been upto now altogether 4weeks in the Citroen dearlership, Bristol Street Motors. My advice is don’t buy a Citroen. Has anyone else had this problem or is it just me?
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Got my c4 picasso sept 08 to use as a taxi. Car’s been in Arnold Clark 21 times for various faults. Spent £4000 plus on repairs since reaching 60000 miles. Car at present in garage 3 weeks for clutch replacement, now informed that bearing has fallen into gear box and I have to pay an extra £450 to correct prob on top of the £2000 for clutch. Must confess milage 78000miles first prob with clutch/gearbox. Apart from that great car HA HA - Ken Gibson from Renfrewshire
Submitted: 01/05/2010 11:22:27 | ID: 5131
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For the family this is definately a car to consider as the room and comfort is the best in any car I have ever owned. My car is the new 1.6 hdi version and while it isn’t going to win any 0-60 races it is flexible and quiet, especially when cruising on the motorway. Practicality is spot on as it has a massive boot and you can slide or fold all the rear seats although according to Citroen you can only slide the middle seat. There are plenty of toys too including climate control, and a first for me with cruise control. 4 electric windows etc. Downsides? So far i havent really found any although my car’s light coloured seats will probably not stay clean for long, lol! So in summary if you need a large comfy well equipped family car you could do a lot worse!
Submitted: 28/04/2010 21:20:15 | ID: 5123
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Bought my Citroen one year ago, looks great, smooth drive, good braking, reasonably comfortable seats although not great material, nice dash layout, glove box handle rubbish broken already. The handling in cold weather is not great. Stereo brilliant quality. If you haven’t a good warranty get one as there are lots of expensive parts that can go wrong, I have only 26,000 miles on mine and apart from tyres and bulbs especially I have had no major problems apart from a new coil pack which packed up after only 8 months. Overall good reliable medium sized economical family car and reasonable to insure.
Submitted: 28/04/2010 10:13:04 | ID: 5117
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Bought this car second hand. Automotively it has served me well. Even with the faults and warnings that were to follow. Recently the de-pollution light came on along with the servicing light. After short while this service light went out. At MOT all was well and the garage(non Citreon) checked and cleared the faults afterwards. Approximately 30 days after the de-pollution light re asserted itself. This was followed by a warning that there was a fault with the suspension and not to drive it above 55kph. However, the car would not start. No problem disconnect the battery for a few seconds, re-connect. Started first time and has at subsequent failure. Next we have a warning that the seat belt pre tensioners have a fault. Mechanically they operate fine. Lastly we have a warning that the tyres are under inflated. When we check they are not. So at start up I get:- Tyres under inflated, de-pollution fault, seat belt pre-tensioners possibly faulty. I’m now awaiting the next warning! Apart from these the car runs well, I like the car. I think the poor old EMS has become confused dot com and unreliable. OH before I forget this all started after giving the car a wash!!! Any worthwhile advice on these ailments?
Responses to this review
It’s likely that the random faults (and many others described here) are due to a failing battery. The C5’s computers are very sensitive to low voltage, which can cause all sorts of spurious conditions. Get the battery checked and replaced if necessary - I bet this will solve a lot of the problems people here have experienced - Dave from Shropshire
Update: My C5. (04/01/2012) A further 2 MOTs on the car still shows the same faults via the onboard management System. The battery was changed 18 months back as the old one was failing. Apart from the old faults, it runs as sweet as a nut (hope that’s not the Kiss of Death). I do still like and enjoy driving the car - Mike Shaw from Lincolnshire
Submitted: 24/04/2010 22:53:02 | ID: 5095
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More bad CLUTCH, I can drive I think!!! It is so aggresive that I can’t imagine driving this in winter conditions!! All I can say is that I just want to sell this car so fast!!!
Submitted: 24/04/2010 13:25:39 | ID: 5090
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Fantastic car!! I’ts so cheap to run! and £35 road tax is great! It looks stylish and a lil’ different on the road! I disagree with everyone saying it hasn’t got much room, for the size of it I think it has plenty. I drove myself, my husband and my best friend to Swansea from Norwich with all of my friends belongings to take to uni, and we weren’t crushed, it was a comfortable, even though it was a 6hr journey! And I only used 3/4 of a tank of petrol to get there! The car is great in the city, nippy at pulling away, and easy to drive, but also great on the motorway and is quite comfortable doing 80mph over long distances. I love my car, and think I made a great choice picking it.
Responses to this review
Thought speed limit was 70mph in UK?? - David Mur from England
This is a good review Loren - David’s comment is pathetic. You can do 80mph abroad anyway! - Simon from England
Simon - it is quite obvious that it is in the UK, where the speed limit is 70 (that is SEVEN ZERO) mph, if you seem to think that going over that is somehow acceptable that than just shows your complete ineptness - Jami from England
The 70 limit was not brought in on safety grounds, it was to save fuel. I think it was something to do with Sueze! - John Shurie from Warwickshire
Submitted: 22/04/2010 14:40:52 | ID: 5078
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Used the citreon C1 as a courtesy car and was very impressed so with my findings I have decided to purchase the C1 TVTR+ which is much quieter and more luxurious than the basic C1. After reading other review I hope I am happier than the 2 other people who have written their reveiws.
Submitted: 19/04/2010 07:40:30 | ID: 5051
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Purchased with 50k on the clock, found out later it was stolen recovered! The 2.5d is slow but starts everytime. With the fridge unit on, it goes backwards uphills.... Problems: Due to history, it may have hit a kerb, various wheel bearings replaced then wheel hub, alternator, new cluch, battery changed and leaks oil as if it owns an oil well! Would purchase again, love it, just wish it went faster than 60mph downhill.
Submitted: 17/04/2010 21:29:27 | ID: 5045
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Welcome to my nightmare! My C5 has been named "Christine" after the horror story written by Steven King. It has not murdered anyone yet but is going a long way to driving my husband and I into an asylum! The problems started with: low tyre pressure, stop low oil pressure, stop no oil, diesel oil filter needs changing, EPS anti-lock warning, windows opening as they chose, radio going on strike, immobiliser refusing to disengage. Headlights coming on when they wish (when not needed), anti pollutant particulate filter warning, despite having been changed and new fluid put in and last and I fear not least the speedometer has decided to go on vacation! Having spent too much already on this car, we will seriously never buy another Citroen.
Responses to this review
Ooops! new particulate filter and eloys fluid. either you’ve got age of car wrong or you’ve been conned. The 2003 doesn’t have these! They came in early 2004 (don’t worry, my main dealer tried to give me a pre-estimate for the same - thought I didn’t know - suggested it was an error of the service mechanic and I wouldn’t have been charged. Citroen cars good... citroen garages in the UK!! - say no more - Peter Glendale from Northamptonshire
Submitted: 17/04/2010 21:25:04 | ID: 5044
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I’ve had this van for about 18 months now & to be fair, it takes a beating! As a courier, I start her up at 7am and turn her off around 8pm 6 days a week. Apart from problems with hills the only other problems I have had are rear brakes seized, and a new rad & speedo cable. Great little workhorse!!
Responses to this review
I’ve had 1.9d relay from new in 2001. Now has 46,000 miles on and looks like new due to galvanised body. Still has original exhaust and I am replacing the original battery tomorrow. Great van worth every penny. Very little gone wrong over the years - Graeme from England
I’ve recently purchased a 1.9D 2001 Relay with only 60,000 on the clock and am very happy with it. I know very little about vans however and was wondering if it should be hitting 3500 revs at 65mph in 5th gear? Cheers - Charlie from Hertfordshire
Bought my van new in Ireland 2001. Only done 55k but never had any problems. Only had one service in a garage. All other did myself. Still on original battery and exhaust. Michelin front tyres did 50k rears are still good. Slow on steep hills if you don’t get a run up :) but in every other respect very reliable - Ticker64 from Dorset
I have driven an ’02 plate Citroen Relay for work. Apart from a recurring fault with the instrument panel, the mileage recorder kept going backwards and having to keep kicking my Citroen dealer’s backside now and again, I’ve had very few problems. The Citroen UK Head Office can be very helpful when you need to kick Citroen dealers’ bottoms - Mike from England
Submitted: 15/04/2010 14:37:49 | ID: 5013
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I’ve had quite a few problems with mine. I got it on the 4th of September 2007. On the 6th I took it back via the RAC truck, it would not start, immobilizer fault. After it came back the dash fault light was still on, I also have problems with the gear box going from 5th to 4th. Citroen won’t admit there is a fault. I have a ghost in the passenger seat system says there is someone there even if door has not been opened. De-pollution fault x4, front fog-lamps flash on and off over 55mph – I’ve been pulled loads of times by the old bill - they fixed that, they took out the relay as they couldn’t find a fault. I usually keep a car for 5 years but this one will go in September when it’s 3 years old and I will be looking for a different 7 seater.
Submitted: 15/04/2010 14:09:38 | ID: 5006
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I was very lucky to be given a 1.4i Furio Sensodrive as my first car; three years on and I still love it - it’s definitely the best car in my uni car park! Finished in Arctic Steel (silver) the car is a real headturner, and the light colour highlights the subtle, but sporty bodykit. Handling wise, the Furio is great with a light, grippy chassis giving you confidence in the twisty stuff. The suspension, albeit a little crashy, is respectable considering the Furio was fitted with normal suspension. The 1.4i is a willing engine - especially at 3000 rpm - and is best cruising at 60 mph. The only downside is the dashboard, for the plastics are a little disappointing, but, you must remember, the C2 was always a cheap car, and you buys a French car for excellent build quality? The only problems I have had with the car are the same as a few of the other people’s reviews. My mum previously owned the car for two years, without any problems. A few months after I was given the keys, the engine completely shut down on a dangerous road. Fortunately, it re-started after I had ground to a halt. Taking it to my local dealership, they found it was a problem with the throttle box which was replace under warranty. Christmas 2008 also brought a further problem - the sensodrive gearbox stuck in gear. It was partly due to my mistake for I had a habit of leaving it in gear and not putting the handbrake on. I left the car in reverse, and, in the morning, the car wouldn’t start (for it has to be in neutral to be able to start). I had to get a taxi to work (a Citroen C5 - oh, the irony!), but when I got home, the C2 was fine. After taking it to the dealership for a check-over, they found a few error codes which were deleted. Since then, the C2 hasn’t given me any problems since. Overall, the C2 1.4i Sensodrive is a cracking little car. Even with the problems (which have all been sorted and have not returned), I would recommend this car to anyone.
Responses to this review
If you get the snowflake light and your gear goes too, all you have to do is: 1) remove the wire from the battery 2) put it back on 3) open ignition switch and keep pressing the break but don’t turn car on (wont turn on anyways) ;) 4) wait 30-60 secs for the gearbox to re-install itself (until it goes into N 5) turn car on the main cause of this problem is not the battery by the way, it is caused by the Actuator (motor that pushes gearboxes clutch). They are not meant to last on average you have to change it every 1-2 years. They look so solid when you see them (all metal) but after taking it apart to try and fix it all components inside are plastic, believe it or not (hence why the problems). Hope this helps - Ramzi from Jordan
Submitted: 14/04/2010 19:03:15 | ID: 4997
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Having recently taken delivery my first impressions are very good. I went for a one year old ex-demonstrator model. It has full leather and all the toys except for SATNAV (which I wasn’t too bothered about as I only use it once or twice a year, so my TomTom will suffice). To echo the earlier comment, the 18 inch alloys do generate a large amount of road "roar". Unfortunately the fashion is for prettier alloys these days with low profile tyres. I recall replacing some 14inch steel wheels on a Volvo for 17 inch alloys in my youth. It transformed the handling but the road noise was a big downside. Its a shame because the 2.7 is very quiet even under harsh acceleration, and given that the C5 is not a sports car, I am sure a 16inch wheel with a bigger tyre would offer a good compromise of looks, handling and noise. I have noted similar comments on the C6 forum too, with a few owners fitting 16inch with good results. However, I am not planning on replacing the wheels as that would cause an issue with the tyre pressure monitoring system. Anyway, a great improvement on the 2003 model and the whole product feels very good quality.
Submitted: 14/04/2010 18:58:09 | ID: 4996
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I’ve had this car/van on loan to test drive for 3 days. it looks stylish and a few people turned heads to have a closer look in car parks and along the road. comfortable seating with adjustable head rests for passengers seats able to fold right up fantastic space. all levers very strong. with all 9 seats still plenty of space for further luggage . Front middle passenger seat not suitable for an adult difficult to drive. Road handling : very much felt like driving a car as opposed to a van. Nippy and great excelleration. Very noisy inside, gear change not smooth, although reasonably comfortable to drive not recommended for long driving journeys, child lock and ability to lock sliding doors from driver seat very good features, back door difficult to open in an emergency, sliding doors on both sides a real plus point, fully efficient.
Submitted: 11/04/2010 07:29:59 | ID: 4972
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Bought this 12 months ago as I needed a bigger car for my mum’s wheelchair and it was great also for holidays. Unfortunately I bought a dud - it had only done 14500 miles when I bought it - it cost me £1100 in January when I had it serviced and MOT because the head gasket had gone at only 17,500 miles and also a broken radius arm and then another £100 a month later on a shock asborber. Last week I was driving on the carriageway when the car beeped and the engine management light came on and I suddenly lost power and was unable to move the car at all. When breakdown turned up it ran okay but the fault still existed - now coming up indescrible fault and no one knows what’s wrong with it - I hate the beep beep car now. Can’t rely on it - it’s cost me a fortune and I can’t even get rid of the thing either until someone finds out what’s wrong with it. I don’t want to be on the motorway and lose power like what happened before. Anyone come across this before? My brother mentioned a pin was popping out when he checked it recently but the garage has dismissed that. It’s now gone for a software update on the ECU to see if it can be resolved - knowing my luck I seriously doubt it.
Submitted: 11/04/2010 07:24:41 | ID: 4971
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Bought the vehicle from new, have to say it has not missed a beat, coming up to 50k on the clock, goes like a rocket. Looking to change it now, considering a Vivaro sportive but reading the horror stories on here will think again. Depreciation seems high, best offer so far on a part chop is 6k+vat, 16k new. This seems to follow with the 2 Berlingos I had previously, again faultless vehicles. Parts are expensive, £180 for tyres, £80 for front pads, however, servicing is reasonable, usually £150 - £200. This one has all the whistles and bells , AC/ESP/Alarm etc but all are dealer options and can get quite expensive. Mainly used for distance as I work nationally, comfortable and easy to drive, gutsy and plenty of poke. No issues at all, mainly everyday wear and tear. Would have given 5 stars but for depreciation/parts etc.
Responses to this review
Hi Don, have you sold it yet? I might be interested - Andi Straw from Shropshire
Submitted: 03/04/2010 20:55:32 | ID: 4928
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Hi all you Citroen Grand C4 lovers, hope you’re all getting on fine with your cars? I bought one a couple of weeks ago and it’s the worst move I have ever made. The car is a 2008 model vtri, the rain comes in through the aerial on the roof and it leaks in through the rubber door seals on every door. After it rains, for about 20 mins, it starts to come in and what you need to do to check this is to go out to your car with a hose and hose the doors from the top on both sides and then open the doors and see if you have water coming in the car, it will be on the right hand side of the drivers side and the left hand side of the passenger side. I dont know if I am the only one to suffer this problem? We have water in the LCD screen on the dash, rust all under the stering column, too much to list. If you do this test and have the same problem email me jimscom@aol.com, thanks.
Responses to this review
It’s a badly fitted replacement windscreen that is allowing in water. You need to get it checked by Citroen. The windscreens are held in place by glue, which if not cleaned before putting new glue on allows tiny holes which let water through. I should know, there are too many Mickey Mouse companies who fit windscreens badly and we at Citroen have to put them right - James King from England
Submitted: 31/03/2010 12:37:48 | ID: 4912
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I could only give this car 1 star due to the fact the clutch started to slip in 5th and 6th gear. I was told by the dealers this was not covered under warranty; the car had only covered 30k. This fault seems common and spoils an otherwise great car, pity Citroen can’t hold their hands up, would never buy another Citroen!
Submitted: 31/03/2010 11:08:14 | ID: 4905
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Pile of c**p! I’d had it two days from the dealer and it broke. Had it one month after having the first repair fixed (radiator replaced) the exact same problem occurred. Now the passenger door has come loose and clicks/cracks when opening/closing it. I’m now the owner of a C3 that’s faulty after 1.5 months so trading it in for a Vauxhall Meriva Energy. Thank Christ. Also, don’t buy ANY cars from Evans Halshaw - They’re rip off merchants!!
Submitted: 26/03/2010 14:31:17 | ID: 4890
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Super car except for the Auto Gear box/clutch. This caused an accident when on a rolling start the clutch did not engage until a lot of revs applied and then went off like a rocket into a fence!! More recently the car has been setting off in a series of judders and jumps until it eventualy settled down. Auto gear change when on a journey has also been so clunky it makes rear passengrs car sick. Today I have had the software updated to version 9666649580 and the car is a different machine as a result. Why don’t Citroen chance a recall on this problem rather than accept all this criticism Just over 30000 miles covered in nearly 3 years. The citroen dealer says that I should have complained earlier but it wasn’t until two other drivers drove it with me as the passenger that I realised how bad it really was.
Responses to this review
Hi John. I read your review with interest as I have just picked up my used 2.0 litre petrol egs automatic c4 Picasso. 2 years old and covered 30k miles. A lovely car but I have been experiencing exactly the same problems with the gearbox as you did. Jerky, especially setting off up hills. Was yours the esg gearbox? I am taking it into the citroen dealer shortly and am thinking of quoting the software download number that you did. Did this eliminate the problem altogether? The dealer that I bought it from did a software download before I bought it, but it has made no difference. Your reply would be appreciated - Stuart Mapp from Yorkshire
Hi People, I too own a Grand C4, 2.0l petrol with the EGS (semi-auto) gearbox, at 15,000. I started getting the juddering and bunny hopping at very low speeds and also the whining noise, (the whining noise was eventually sorted by some sort of greasing of the rear brake pads which are in constant contact with discs). After a further 12,000 miles, 8 months, 6 software updates and untold visits back to my local Citroen dealers in Ashford they finally admitted that the problem was a ’faulty clutch bearing’ and suddenly had great knowledge on the subject. The bearing is located inside the gearbox. They then argued that it was poor driving that caused the problem and refused to fix problem free of charge and told me that that the gearbox is only under warranty for 15000 miles. I then took the car to a main dealer (not a franchised dealer) who were a lot more sympathetic and changed the bearings free of charge under the warranty after immediately agreeing that it is in fact is a ’failed component’ and not driver error (how can you have control over a automatic clutch on an automatic gearbox?), although I think I was lucky because the original dealer logged the complaint 8 months early so I could prove the problem existed so early on in the gearboxes lifetime - Mr Disgrantled from London
Hi John where did you have your softwhare upgrade done as my c5 has the same problem? Thanks - Mark Cooper from Lancashire
Hi, I have just had my worst driving experience in 50yrs of driving. The C4 Picasso 2 years old had had a service and a software update to correct a fault causing the engine to run on at slow speed. The next day I was in a line of traffic coming to a halt at a red light, the car surged forwards like a rocket, I swerved and nearly ran down a young girl It was as if the car was possessed. I was left a gibbering trembling wreck. I have returned the car and am refusing to drive it again - Mike Dee from Yorkshire
Submitted: 24/03/2010 10:25:19 | ID: 4875
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I loved my car when I first got it now its a different story. I’ve had the car just over 2 years and for the past 7 month I’ve had problems with the gear box. It puts it’s self out of gear giving me a line on the dash where it shows you what gear you are in. As it needs to be in neutral to start it this prevents me from starting it. After several times in the Citroen garage being charged each time for tow, time and diagnostics I was told by the only helpful member of staff that I have ever dealt with at Citroen (who’s wife happens to have the same problem with her C2) that the battery really isnt suitable for the car and if the battery is even slightly down on volts it wont have enough power to to start up the gerabox therefore it gets stuck half way. He’s told me how to sort it, disconnect the battery with the key in the ignition turned to reset the computer, re connect the battery and put jump leads from another car on, then literally wait till you can hear the clicking noises made from the gear box and keep turning the key and pushin the gears eventually you hit it in the right place and it will click into neutral and start. Very simple it sounds but this is now happening every other time I go to start it and causing so many problems. The battery was brand new 2 months ago when this problem started getting worse and has made no difference at all, if anything it’s worse. They don’t seem to have any clue why this is doing this other than something must be draining the battery. Anyone else have this problem with the car?
Responses to this review
Ashleigh. Really sorry to hear that you have incurred expense with your C2 problem but many thanks for taking the time to write that report. I brought home a 53 C2 for my son on Friday...it ran like a dream all day then yesterday morning ..nothing! Just as you described I saw the dash and Auto/Snow at the same time. According to the handbook that’s a main dealer issue so I had envisaged everything from an accentuator (don’t ask me) to the whole gearbox being at fault. Even the guy who sold the car was at a loss. Anyway I followed your instructions to the letter and success! we are motoring again. I suspect that I had done something as silly as leaving the front of the radio/CD player on overnight. Might sound silly but I can’t think of anything else that could have drained power. So, I can’t compete with the quality of advice you provided to fellow sufferers other than to say don’t rule out anything, however small, that might be taking power..and thanks again. It may happen again but next time I’m ready for it - Paul from Yorkshire
Ashleigh, I am having exactly the same problem! Have you got to the bottom of what it is? - Chris P from England
I haven’t driven my 2004 C2VTR for nearly a year. It’s parked on the drive and won’t start. It first started by the snowflake symbol a dash instead of what gear it’s in. If I left it a while or disconnected the battery and reconnect it, it would usually work but this time nothing. Citroen aren’t any help and even a Citroen specialist wasn’t interested. I don’t have any stereo in it and I’ve even locked it with the key and not with the remote, but there seems to be something draining the battery - no idea what. I am now off work due to illness and can’t use or sell the car. I think it’s a great car, but a pity no one knows how to fix it - Dave Witts from Newport
Submitted: 24/03/2010 09:56:45 | ID: 4868
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I bought this car 7months ago, a lovely looking sporty little motor no problems until the seventh month of ownership, then one morning nothing, the car was completely dead. The battery was tested & was fine but due to it being an auto had to have it put on a recovery wagon. My local garage said it was stuck in gear & they managed to sort that but still couldn’t get it started. They put it on their diagnostic machine but it couldn’t read the codes so then it had to be put back on the recovery wagon & taken to a Citreon dealer. The gearbox management system had shut down all electrics and repairs would be £1050.00. Three weeks later it’s still in the garage awaiting parts from France. So now after a month with no car it will hopefully be ready Friday!! When I finally get it back it’s going straight to a garage to be sold; Citreon after sales service is abysmal. DONT BUY THIS CAR!!!
Submitted: 20/03/2010 13:28:21 | ID: 4848
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I’ve had no major problems, lovely car but started faulting March, its warranty is up in June, typical. The computer keeps flashing esp/asr fault. Anyone else had that prob? Would like to hear from you.
Responses to this review
I had this problem on my 2007 vts HDi, it was what Citroen called the "brake control pump". Got it fixed under warranty - David Blake from Lanarkshire
I think he meant the brake control switch. It’s under the passenger side dash board, costs £25 and is easily replaced as long as its the switch and not the wiring harness. Set your clock =, time and date which is shown in your handbook. Hope this helps - Terry Forster from England
Same problem here. I have a Citroen C2 VTS 2006 with an ESP/ASR fault. The dealer says it is the hydraulic unit ABS - almost 1400 euros - unbelievable that the car has only done 59,000km - Robert Vlies from Netherlands
Submitted: 17/03/2010 10:29:48 | ID: 4838
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The Citroen C2 VTR SensoDrive is my 2nd car in the Motability Scheme. My 1st was a 2005 C3 1.6i 16v Exclusive SensoDrive and in 3 years that never let me down and niether has this C2 in the 2 years I’ve had it. The Gearbox is great and after owning 2 SensoDrives I wouldn’t want to go back to a fully Automatic car now. Even though both cars has the same 1.6i 16v engine the C2 feels abit more powerfull but I was told as its a sporty model the gear ratios are different than the C3 and of course its lighter than the C3. I have got just over 13 months left on it now and I will either have next time a C4 EGS or maybe a Nemo SensoDrive. If I wasn’t a big Citroen Fan I would have considered a Peugeot 207 1.4i 16v Semi Auto (Same as Citroens SensoDrive) but I am Citroen Mad so I will be sticking with them and My Citroen Dealer, Thomas & Davies in Merthyr Tydfil are brilliant.
Submitted: 15/03/2010 09:36:55 | ID: 4828
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My little pearl black C1 Code, is a cracking little car. Bought it with 9k on clock and 1 previous owner. It’s fantastic on fuel. Just taxed it for the year, £35 unbelievable. It comes with alloy wheels, which I like, but hubby has convinced me it will look better with bigger alloys on. So he is currently looking for an alloy wheel and tyre package for me. The car drives great and I would definately have another.
Responses to this review
I have the C1 Vibe on 58 plate - 15,000 miles of trouble-free motoring. I’ve just upgraded my wheels to 195 45 15 no mod required white viper stripes daytime running lights - it looks the bizz - Mike Bradley from England
Submitted: 12/03/2010 19:59:52 | ID: 4822
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This was bought used for £1800, with a full history, 2 owners and 100K miles. Dipped headlights occassionally come on when the indicator stalk returns to it’s central position, and once all the warning lights came on with engine overheat, STOP, etc., and the water temp guage went off the top. However, the oil temp guage stayed at normal, and the motor kept running, so I ignored it, all back to normal after a few mins. I removed cleaned and replaced every fuse I could find, and cleaned every connector and the fault hasn’t re-occurred. It does 45-50/gallon, pulls like a train, uses no oil, and is the best motorway cruiser I’ve ever driven. But I wouldn’t buy a new one.
Responses to this review
I have had a new C5 2 litre diesel Exclusive since December 09. I have 18 inch alloy wheels and went into Citroen Reading today to voice my concerns regarding tyre noise. This is a great car but as a long term Citroen owner, having had three previous model C5s before, I have been disappointed with the level of road noise which is much worse than the previous C5 model with 17 inch alloys. Citroen have agreed to swap the wheels for a test drive with 17 inch alloys. I will then consider whether I can afford to spend approx £1000 on new wheels and tyres on a 5 month old car! Clearly I will be asking Citroen for a contribution as this should be pointed out in their literature, particularly as they seem to be very well aware of the problem. Can anyone suggest the best tyres for minimising noise on the C5? I currently have Michelin Primacy - David Slarks from Oxfordshire
Submitted: 12/03/2010 11:06:57 | ID: 4816
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This was my dream car, ever since viewing the robot transformer advert. always wanted one, now wish I hadn’t bothered. It looks gorgeous, I got the 3 door version. Loads of tech inside the car, but my car is plauged with faults. I’ve had it now 5 months and it’s been back to the garage 9 times now. It started off with the cruise control not working, the air conditioning blowing hot air instead of cold (not handy when you have a dog in the car), and the biggest fault I’ve had is trouble getting the thing started. Some mornings it just refuses to turn over until after trying 15 times. I’ve had all sorts replaced trying to fix the issue; the battery, a map sensor, and lots of different sensors. Hopefully it will be going back to the garage soon for good and I will finally get my refund. LOOKS GOOD, BUT IS BUILT LIKE A CITROEN (CHEAP AND UNRELIABLE).
Submitted: 10/03/2010 20:43:31 | ID: 4798
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What can I say that others haven’t already done? The C6 is a superb tourer that looks nothing like the competition out there. Used values now make this car a very attractive proposition and whilst growing in popularity, as confirmed over at www.c6owners.org it’s still going to have a rarity value and will be a future Citroen Classic.
Submitted: 10/03/2010 18:37:09 | ID: 4793
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I have a 2007 relay with 150,000 on the clock. It had a new steering rack at 50,000 new engine at 64,000 and has had 3 egr valves and today the fly wheel has had to be replaced, but I have had good service and it is the best van I have driven. I have just ordered 2 new Relays, Sprinters are too dear and their payload poor, Crafters drink fuel, my Transit is in the garage more than on the road and my Iveco loves the back of recovery trucks.
Submitted: 06/03/2010 13:52:34 | ID: 4783
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I had what was usually termed a "petrol guzzler" for 12 years, but always felt safe in a car that had hardly any problems. With the "Scrappage scheme" I thought the C1 would be a reasonable buy, low fuel, as far as the research showed. So bought NEW, but now less than a year on with just over 3000 miles on the clock, the car is giving intermittent problems: stalled a few times at intersections, no reason found; water seems to collect in the car even though there are rubber sealers around the doors; during the snow there was frost inside the car. I never used the car for five days, when I drove it there was a loud grating sound each time I had to brake, so I drove home rather than cause more problems. The dealerships mechanic says there isn’t a problem; it is NORMAL rust on the brake pads as the car was not driven for a period. It would go away with a long drive. I feel nervous as I had no such problem with my OLD car and now wish I had kept the petrol guzzler, I could drive when ever and feel really safe. This car seems like a disposable, but it was nearly £9000, though the mechanic made me feel that the car was given to me, not paid for with hard earned money. If anyone asks me about my car, I would have to say NOT A GOOD BUY and I WOULD NOT RECOMMEND. Fuel usage not bad, but hey if one has to worry about everything else what have I gained? Definitely not peace of mind!
Responses to this review
I bought my C1 last summer and was really pleased with it then...during the recent bad snow spell when I drove it there was a loud grating sound once when I had to brake on a slight gradient. Then around three weeks later when there was just a slight ground frost the same thing happend again twice on separate occasions with a slight gradient again being a common factor. I’ve took it to the dealer and they have give the car a complete clean bill of health. It would be interesting to hear from anyone else with this problem - G Mac from England
Probably ABS kicking in on slipping road, can sound like a grating knocking sound, it’s normal - Dave Murphy from England
Kind of strange that because the Citroen ’expert’ said that they had never EVER heard of this before and implied that I MUST be the only Citroen owner in the whole of the UK experiencing this problem. Which by the way, by the time it had ’kicked in’ I had slid significantly into the on coming road. Would that also mean that the ABS light would come on? Because it never. I have owned a Vauxhall with ABS for many years before purchasing a Citroen with NO such problem so is it a Citroen issue. Of course if I’d have known it was normal I would never have bought the car - G Mac from England
Me too! It happened during the winter, the breaks were juddering and kind of missing every now a then. I took the car to Citroen who had a look, they came back to me by saying I needed new break pads and discs, the cost fitted would be £250. I got my mechanic friend to change the pads, when he had done he showed me the pads and they were only 30% worn! Also now having problems with exhaust noise! Not happy. Rachel Firth from England
This is definitely the ABS kicking in, quite normal, if a little oversensitive on the C1. Brakes were two expensive! £250! You can buy all the parts for £60 from the CityBugStore online and have a local garage do it for an hours labour - Mark Colgan from England
Hmmm... So I keep hearing this is quite normal?! So what can anyone suggest? All through the winter months I only drive on level roads and don’t even bother going out if it’s icy!!! If there is anyone out there with a better suggestion I’m all ears. Prospective Citroen owners, BEWARE! - G Mac from England
The working part of the disc brake is normally bright shiny metal due to the rubbing action of the brake pads. It is completely normal for the cast iron disc to develop surface rust overnight in wet or damp conditions. If the car stands for a longer period in damp and with the added corrosive action of winter salt, the disc will rust and can rust unevenly where the pads are resting on the disc. So when you re-use the car, the brakes will make unpleasant noises until the surface rust has been worn off by using the brakes. Your garage is correct - the fault will sort itself out if you use the brakes rather than being afraid to use them - Peter lawson from England
Submitted: 04/03/2010 16:32:19 | ID: 4774
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Having had 7 XMs over the years I bought this C5 Tourer from a Citroen dealer last December at just under a year old with 20k. It has been brilliant, with a wonderful ride and no problems except for the most surprising design fault ever in a Citroen...The engine is superbly damped, and this model has an acoustic windscreen and acoustic side windows, so it’s whisper quiet, much quieter than my last XM (and that was quiet), that is up to 30mph. Then wow, does the noise kick in! The noise from the tyres at speeds above 40mph is ASTONISHING. In fact I’d call it a roar. The car is the Exclusive model with 18" alloys and Michelin Primacy tyres. Is this a case of design chic over practicality? My XMs had 15" wheels, and while the 18" look good on the C5, the amount of side wall is not great, so presumably this is where the noise originates. The 19" alloy option must be deafening. The issue was referred to on the Daily Mirror site headlined "CITROEN’S SUSPENSION IS RUINED BY FANCY WHEELS". I don’t agree with this: the suspension is still superb, but it’s the noise that’s the problem. Has anyone else experienced this? It’s so extraordinary to come across this problem in what is otherwise a beautifully refined car. Of course I can drown it out with music, but there are times when one just wants to be quiet!! Any advice welcome.
Responses to this review
I know just what you mean, picked it up on Fri, 26th Feb, drove 2 miles and then went back to the dealer and asked what was wrong with car as the noise was so loud, the head mechanic took it out came back ’what noise’ not thrilled I can tell you. It really is very intrusive I have 3 more weeks to ’get my money’ if not completely satisfied???? The tourer is 9 months old, 8000 miles, great vehicle but the NOISE, HELP - Peter Noble from Yorkshire
Sorry you’ve had the problem too, along with presumably everyone who’s got 18" standard alloys on C5 Exclusive models. After a long time trawling the net I’ve found this amazing admission by Samuel Lemaine, Citroen’s NVH (Noise, Vibration and Harshness) Chief Engineer: "There’s little difference in road noise between the 16-inch and 17-inch tyres," says Lemaine, "but it’s harder to make 18-inch tyres quiet because of their width and aspect ratio. We were worried about noise from the 19-inch tyres. But we were surprised by how small the difference over the 18-inch is." So as I love everything about the C5 Tourer except for this absurd tyre noise I’m biting the bullet and buying 4 x 17" alloys this week. I’ve also been advised repeatedly that Michelins are noisy, and so I’m going to fit Continentals which are known to be quieter. I just can’t understand how Citroen could have let this design fault (for that is what it is) through to production? I can only think the marketing garcons said it would sell much better with huge wheels? - Nicholas Stirling from Powys
Same problem. 18inch alloys on a C5 Exclusive. Road noise very disappointing. Considering changing to 17inch but may cost me £1000 - David Slarks from Oxfordshire
I was also dismayed by the road noise, seemingly from the front, when I picked up the car new in February 2009. The supplying dealer could not find anything wrong. It was not even clear that the noise came from the tyres, although I did conclude that it did. It did seem to get better as the miles mounted, but that might have been due to my getting used to it. At 20K miles I changed the fronts to BF Goodrich and the noise level is much better, although still there - John Barley from Staffordshire
I have recently bought a 2009 2.0 hdi exclusive with terrible rumble from the front. Tyres were changed and everything at the front end checked but told nothing is wrong with the car. The noise spolils the enjoyment of an otherwise fabulous car but I am really fed up with this constant rumble which gets worse under braking - Geoff Towers from England
Submitted: 04/03/2010 10:19:03 | ID: 4767
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Bought a motability car a week ago, 16 months old, 16k on the clock. All this week we thought "great car" in terms of interior comfort and 7 seat flexibility and used it to carry multiple kids as well as help a friend move a load of bags. Then twice yesterday evening on way home the warning lights (STOP / engine failure / oil pressure etc etc) all suddenly flashed and power stopped. Had to restart car and then could continue. It happened once in the middle of a junction which was a close run thing and then 20 minutes later outside our house, if this had been fast lane of a motorway it wouldn’t have been pretty. Has anyone come across this before? Before we bought it the garage gave it a full service and it has 18 months left on warranty.
Responses to this review
Have either your injection or fuel pump checked - Harris Ramuth from Mauritius
I have a 09 plate Citroen and I am having the exact same problems - Kishan Modha from England
Having the exact same problems with my 08 plate, it’s a motability car been in the garage to be fixed 6 times this year alone. It’s either engine oil pressure too low, gear box faulty, handbrake faulty, depolution system faulty. It judders then just cuts out, it has done it on fast lane of motorway, let me just say we were lucky we could get across to the hard shoulder! It’s going back in again this week for the same faults, even though the computer has been changed and re-programmed. We will never get a Citreon again, motability also going to get a complaint as we have the car on the scheme ’til next may and cant keep taking it in to the garage until then - Lucy Lewis from Hampshire
Our Car is 2 years old and from day one has been in and out of garage. The parking brake comes on whilst driving, headlights have blown 3 times, doors unlock by themselves, windows open but then won’t close. We have been sick of taking car into the garage only for them to say they couldn’t find a fault. In May spent 2 weeks in garage having refused to take it back, again they still couldn’t find a fault. In August middle lane of the motorway and the car just died, every light imaginable came on and my husband just about had enough room to slowly roll onto hard shoulder. They have replaced a chip for the electronic side of things, but we are still having problems. I have lost all confidence in it’s reliability and safety that I have asked Motability if we can get out of our contract. Citroen customer services is a complete joke they are prepared to let myself and motability sort it out, but they refuse to help. When I explained to Mr Hill at Citroen about what had been happening with the car he said to me "What do you want Citroen to do " and today when I explained that the car is not smooth to drive it judders and dies at roundabouts he said it was our driving that was causing the problem ! Complete joke and we will NEVER have a Citroen 4 Picasso ever again - Julie Bartlett from Shropshire
Submitted: 02/03/2010 20:37:00 | ID: 4758
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After rain fall and going through puddles water comes in the nearside front footwell.
Submitted: 02/03/2010 20:32:21 | ID: 4757
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Hi, I have a C-Crosser and the clutch is slipping on 5th and 6th gears to be told by Citroen that I have to authorise the work as it could be wear and tear; sorry but at 20000 mls I dont think so, as the car is only used at weekend and hols. I am a HGV driver and just got 1.1 MILLION KMS out of a clutch in my truck so I don’t think it is wear and tear and if it was the case that it was a burnt out clutch it would do it in every gear not just 5th and 6th. I read that it is a problem with outlander and 4007 also and that it only does it with the 2.2 hdi that kicks out 280 lbs of tourqe and that the box they paired it with is only used to handle 218 lbs of torque which would sound about right for it to do it in only the high gears as the clutch is not beefy enough for the job. Mitsibushi has put their hand up and is fixing them under warranty but Citreon and Peugeot are still trying to palm it of as wear and tear, why is this? If any one has had the same problem can they call me please on 07709108827, thanks.
Responses to this review
Just authorise the work!!! They want to know you will pay if you have ridden the clutch and worn it out. Fair comment. But as what will likely happen once they take the engine out they will find out it’s the leak and you won’t have to pay. They have to tell you what the worst to expect is. Imagine the other senario - "Yes sir it’s all covered under warranty" - you pick it up after the work " I am sorry sir once we took the engine out we discovered that instead of a manufacturers fault you have been spending the last six month driving like an OAP and have worn out your clutch and we now need you to pay!" - John from Bedfordshire
Submitted: 02/03/2010 19:58:25 | ID: 4752
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had a C5 2Ltr tdi estate for four years, it was always a very comfortable motorway cruiser when commuting between France and the UK. My wife never managed to fill the car up as far as luggage is concerned, which says a lot for it’s load lugging ability. Fuel consumption was about 40 MPG over about 80000 Ks. Reliability was another matter with four major problems over a four year period, a catasrophic failure of the main computer, repaired under guarantee, an auto gear box fault costing £400 and two failures of the hydraulic system within a month costing over £1000. They call it a Citroen, I think citron (lemon) is more appropriate for the one I had!!
Responses to this review
All I can say is I agree whole heartedly with the above report. A very expensive car to maintain and keep on the road. To be avoided at all costs - Bernard McGuckin from County Antrim
Submitted: 01/03/2010 10:03:14 | ID: 4744
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Good little runner, starts every time.
Submitted: 26/02/2010 09:53:22 | ID: 4720
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I’ve had the same problem with the springs, both went 3 months apart, the second time I was on a country lane but luckily I heard the snap so slowed down. The spring ripped my tyre apart. Contacted the Citroen dealer who told me it’s not been a recall and the only thing they could do is offer to pick it up but I would have to pay for the work. When I said I would be taking it elsewhere they advised me to ask the garage if they could come up with a way to stop it happening again! Surely this is Citroen’s job?!
Submitted: 25/02/2010 22:20:33 | ID: 4709
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When I first bought the van the alternator was dodgy, I fitted a new one £109.00. Now had the van for 2 years and had no trouble at all with it.
Submitted: 25/02/2010 21:01:48 | ID: 4705
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The car has now done 50,000 miles and since day one has had a knock from the rear RH wheel area when it hits a small pot hole or manhole cover. and doing so at 40mph or above causes the rear RH to step out. Three dealers have Failed to cure it. Further evidence to something being wrong is the rear RH tyre went bald after 28,000mile while the fronts and LH rear were ok. The drivers door panel now vibrates annoying at any speed, and the car has just developed an an intermittent clutch slip on motorway inclines, again not cured by the Dealer. At first service less than 40,000 mile it needed a full set of discs. One of the reasons I chose the Citroen was it was advertised as a German Car built in France. I’ve have had several VW’s before the C5 all of which had over 100,000 on the clock by the time they went back and I would gladly swap back to my old car if I could. If you can get a VW in your budget, do it. Don’t be fooled by the C5. Looks Good but very disappointing.
Responses to this review
I too have the problem of the knock from the RH side on drain covers etc and also feel the RH rear wheel step out on occasions when I hear the knock . Is this a common problem then, and more importantly does anyone know of a cure ? - Ian Brawn from Hampshire
Submitted: 21/02/2010 21:22:35 | ID: 4666
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Bought this car around a year ago from Citroen Edinburgh, after previously owning a 1.6hdi Xsara Picasso, which served us well for 4 years. If the Xsara Picasso was good the Grand Picasso 2.0hdi vtr+ has been brilliant. A brilliant load lugger when making regular 200 plus mile excursions with all the family and dog plus roof box. Even sitting at the legal max of 70mph on the motorway fully laden with roof box it still returns near enough 40mpg. I was a little apprehensive about the EGS box, but I have found it to be easy to adapt to, just lift off the throttle slightly at gear change revs, which becomes second nature after a short time, if you want a sportier drive just flick it in to manual mode and use the padels to shift gear. The car has been used reguarly with 7 seated and even the back 2 seats are quite comfy. I am well over 6ft and I find the leg room and head rom great as well. All in all I have been really impressed by this car.
Submitted: 21/02/2010 20:00:37 | ID: 4661
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I have recently bought a 1999 1.1 Saxo with a view to my daughter having it when she passed her driving test. I found the car in a local paper for £800, it looked like a brand new car. When I test drove it, the impression was of a really tight up together car, so I bought it. I have had it seviced and asked for any outstanding work to be done, but was told it was faultless. I enjoy driving it so much, I may well keep it and buy my daughter another one. I would recomend the Saxo to anyone for the sheer joy of the driving experience.
Submitted: 18/02/2010 08:44:55 | ID: 4638
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We have gear box problems with our vehicle, it developed a whine when it was less than 2 years old and then packed in with 32 kmh on the clock. We had it since new and have heard of a few going like this but the warranty doesn’t cover anything in Ireland after 2 years???
Submitted: 17/02/2010 19:27:57 | ID: 4631
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Although bright, roomy and very comfortable on a long journey, this big Citroen, has one major flaw, the tailgate switch. It is a moulded plastic handle with a very thin joint that holds it to the body. this snaps through wear and tear, after only a short period of use. The actual switch is far too fragile and not up to the job. If you look at the letter"l" and double it in width, thats the citroen switch. A replacement costs £59 (inc vat) I am on my third tailgate handle/switch combined, and my car is an 07. If the switch fails, you have to remove the interior trim of the tailgate from inside the car, which can be quite tricky. I have added a small push button switch in parrallel that I can access from inside the car, just in case of an emergency.
Responses to this review
Hello. I also have a broken back door switch. The whole thing is very flimsy. I have had the de-pollution fault on several occasions which has meant being off the road for weeks at a time. They could not find the fault at first, but changing the fuel filter seems to have cured it. There have been other faults eg. fan staying on and flattening the battery, catch on glove box broken etc. At low speeds the car stops to change down on steep hills (it is an automatic). I will be glad to get shut - Eric Green from Lancashire
I am on my 4th boot lock, and now it is locking and unlocking the boot when it pleases, not great with kids in the jump seats - any ideas? Loraine from Kent
Submitted: 16/02/2010 14:19:04 | ID: 4627
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I’m the second owner of this van. It started off fine then the problems started; Fuel filter light on all the time even when the filter has been bled, headlights blow 2 -3 times a year, van won’t start totally dead found out it is the earth strap (complete pain in the backside), now the hand brake light is on all the time. My dashboard is starting to look like Blackpool lights. My van has done 109000 now, apart from the issues I’ve had it does go on and on, don’t know if I would get another one as the driving position is not great, 2hrs in the van and you know about it.
Submitted: 03/02/2010 09:40:05 | ID: 4524
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Brilliant Little Van, Delivering small items to nadgery back streets in South Wales. Lots of u-turns required so a 30’ turning circle helps a lot. Quite rapid away from standstill and will hit illegal speeds faster than you think. Only 113g/kg emissions, BUT can anyone tell me why DVLA insist that the Road Tax falls in Band F??? when by my reckoning it should be Band C and £90 less.
Submitted: 02/02/2010 19:15:11 | ID: 4520
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Every now and then, usually about four yearly, the missus decides for you that you will now change your car for a better type and newer model. Right? Wrong! I was happy cycling to work and back every day with the usual environmentally friendly human legs used as the main source of power, building up stamina, getting relatively fit and not a penny spent on the black gold they call, oil. No emissions, not traffic jams, no road rage, not a care in the world, just me, the legs and a 29 minute bike ride to earn some cash. The missus, she had found an old car mag at the bottom of my sock drawer, she browsed, blushed and burped her way through the pages to be over smitten with a Citroen C1. After trying to persuade her that the bike was a better option for me, (and fighting with her over why we should even consider a go cart with a French badge), I was dragged across the city to view one of these toys. I say toys because at the time this was my own impression of the tiny four-wheeled effort of a car! Arrived at the showroom around 09.02, (some berk of a salesman thought we were casing the place!). Took a seat in the showroom window and was then lectured by the young salesman as to what this car is capable of, and more importantly what it might not do! The wife smiled, pouted, winked and giggled at him until the discount matched my assumption on what the car was worth, £4,200.50. Ha, the laugh from the mouth echoed around the four-foot square showroom. He was a little embarrassed and reduced it by £39.00. Great, this was not going to be easy. We approached the little Citroen and I decided that it was not fair to judge without actually driving the so**ing thing. Anyway me in the back, she in the driver’s seat, young man in front passenger seat, (non stop fri**in’ pestering….her not him that is!) The ride is about as good as my bike with a flat tyre and no seat. The room inside about as good as it gets in a shoebox. The noise was worse than the missus singing in the shower, and the overall impression was not very good. She on the other hand, loved it. It’s easy to drive, she said. It’s real good to park, she said. It’s even got a cd player and an ipod connection, she said. My legs are too long in the back, I said. My arse is starting to tingle , I said. The rear parcel shelf is as wide as my glasses, I said. Why are we even considering the car? I said. The road test took around 35 minutes and when we reached our final destination, (the A63 by pass, where we were stopped for speeding), I had finally succumbed to the female idea of small is best. The policeman was real nice, (took details and all the usual info), massive apologies from the young salesman, me in the back trying not to laugh too loud and an eventual ticking off and a goodbye, drive more carefully from the copper. The car is now parked on our drive and is the envy of nothing really, it’s just a daily box that takes kids to school, her to work, me to the tip and an odd visit to the garage for refuelling every other month. She is very pleased with the little Citroen C1 and takes real care of it, (more care of that than she does me!). Me? I still use the old bike for work and thank Citroen every day for the cute little toy that keeps my missus content and her motoring nerve sane. Worth having as a second car, but not before the bike.
Responses to this review
A review should be submitted by the main driver/owner of the vehicle, not the partner who feels replaced by the car - Huw from Conwy
If it keeps the misses happy, well, it’s a good investment. I bet she still cannot park it straight at the supermarket carpark, just like most women. Ha ha - Dave Murphy from England
So what you are saying is the actual driver of the car thinks it’s great, yet you, who is not the driver, gives it one star. Poor review. - Mark Colgan from England
Reviews are supposed to be basic and informative, giving the the pros, cons, and personal opinion of the car. Anecdotes are not helpful - Alex G from England
With all respect, I think is better for you to stick with the bicycle. You don’t understand cars, let alone how to review one - Alex Bubba from Northamptonshire
I love your text (really). I bet you are a famous writer (not laughing). I really appreciate a person who uses bikes. The car has its ups and downs, overall a fair car. This page really needed a comment like yours, it made me laugh, in appreciation of your nice way to say things. Don’t mind "them critics" P.S. please excuse my English - Sindila Liviu from Romania
Submitted: 02/02/2010 11:00:23 | ID: 4517
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I bought this car in September 09 and have just left it at the main dealers for the second time with the electronic parking brake problem. The first time this problem occurred it left me sat in the middle of the road with the brakes stuck on. I found out how to release them but called the main dealer who gave me the number for Citroen assistance( they gave me the wrong number by the way) and a AA patrol came to check my brakes and told me to drive it to the dealers who could not find any fault. January 2010 the service light and "parking brake faulty" light are on again. I have just left it again at main dealer but i don’t hold out much hope there. COME ON MR CITROEN get these problems sorted or I’m going back to Vauxhall!
Responses to this review
I have owned my C4 Picasso Grand 1.6 hdi for 2 1/2 years now and I use it as a taxi. I have done 160k. First 100 thousand miles excellent then I had to have an egr valve which came up as antipoluton but the esp and automatic handbrake would not work either. eplaced the egr valve everything went of back to normal. One year on same thing happened again no auto handbrake and esp changed egr valve back to normal; you wouldn’t think those things would have been associated whith the egr valve. Now I am having injector problems. I took them out and put new seals on them apart from no4 could not get this one out for love nor money but now tonight I have had to park up, bad diesel fumes inside the car. Tomorrow I’ll have to see what needs to be done. oh and a new dozzer has to go on tomorrow aswell! It’s not been my week with this car. Can’t type any more eyes are stinging from the diesel fumes - Carl Cruse from Lancashire
Submitted: 01/02/2010 14:13:10 | ID: 4508
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Good little van, never had a problem, greeeat.
Submitted: 31/01/2010 21:04:04 | ID: 4503
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The Grand C4 Picasso is a virtually faultless car with technology and comfort that far surpass most in its class. The fuel economy is excellent even up to 50 MPG on a long journey, which considering its engine size and the weight of the vehicle, fully laden, is impressive. The engine is punchy once it is going, but can occasionally lack power on leaving junctions or accelerating away, which can leave you fearful that it will not perform. Once going it is excellent. The ride comfort is pretty good generally.
Submitted: 31/01/2010 20:44:03 | ID: 4498
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Gear box problems, clutch problems, manifold blowing, rear shocks gave up, yes it’s a Citroen Relay. Only 76,000 miles, I’m the second owner from new. This van hates hills and hates having to go anywhere, buyer beware, join the RAC, AA or Green Flag if you wish to own or lease one. I’m off to buy a Ford Transit, see you in yours soon, ha ha ha.
Responses to this review
If you go for a Transit make sure you hold back £1,000 for a new fuel pump, All the French, Italian and Ford vans have their problems, go for somthing German or Japanese - Nick Page from Ayrshire
Hi, I would stay away from the German and Japanese vans because the Merc sprinters and vw crafter are the same vans. I have a Sprinter and it’s useless and started to rust after 3 years. The VW Transporter is too small and expensive along with the Merc Viano. The only decent van I have owned is a Peugeot Boxer and Citroen Relay - Brian from County Fermanagh
Dunno about the Transit fuel pump story... mine has done 170k from new, never coughed, is on the original clutch and shockers. It’s fab, but we tested a new one (ours is a 54) and it’s horrible!! No longer comfy, really short on space, and dear! Our relay was great too!!! Martin Millar from Stirlingshire
Ford means ’fix or replace daily’! I’ve had the lot and am on Relay number 4 now. They have never given me any trouble. The best one being 2001 2800cc. Now running a ’06 2litre. Loads of power. Transit engine rebuild on a 06 Jumbo cost me £4,000 and it was still knocking - Jack Dodds from Inverness-shire
Submitted: 31/01/2010 20:28:39 | ID: 4494
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I got my new motability car last November 2008 it ran for about 1 month then came up with the problem of losing power and system failure showing on the screen. The car could not go any further. It went into the dealer to be fixed then 2 days after I got it back again the same happened, system failure, stopped dead. This went on for 8 months giving it chance again and again as it fully suited my disabled needs. Motability terminated the car after another 5 breakdowns within 6 weeks and I had to order another car which I did in October 2009, had to wait ’til Thursday, 28th Jan to pick it up, which I was really looking forward to, great off we go! I got an 8th of a mile out of the dealership when guess what? Yip, I broken down. I tried to restart the engine - nothing, it was showing gear box failure on the screen, which I recorded for motability to see. It would not go into any gear at all, actually it would not start. So, I called the dealer (an 8th of a mile away) and was told "call the RAC"! super, great service, thanks. So after sitting for 4 hours waiting for RAC for him to tell me he could not tow it as he did not know what gear it was in, then waiting for tow truck to put it on the back, it was then taken back to dealer. Next day the dealer was full of apologies, it was just "confused" what! Yes, I had confused it by asking it go go somewhere lol. OK, so got the call to pick it up this morning, down we go all excited, got the car, got my husband to follow me for a bit to see everything ok. Stopped about 2 miles away to go into Tesco, put it into reverse, whoops no not into reverse, did not like that, it froze, it would not go into any gear at all, auto, neutral, manual or reverse. So I turned it off and then back on again, it would not even start, "gearbox failure" on the screen. Are you all remembering this car has not done 5 miles yet? So, its now lying in Tesco’s car park in Edinburgh I have come home and called RAC left the keys with Tesco customer care (who care more than Citreon do) and I give up! Is it me? Am I just unlucky? No more, I have written a letter to motability terminating the agreement due to mechanical breakdown. I am so upset by this happening, am I alone in this?
Responses to this review
It is so nice to know I am not alone. I have just replaced my C4 Grand with a Ford S Max for very similar reasons. It will be 3 years old in April and it has had 2 new gear boxes, (and we are still geting warning errors), 2 serious errors with the handbrake, the car takes it’s self out of gear regularly or won’t go into gear, we have had a new back windscreen as they found a fault in the way it was fitted and plastic interior of the car has fallen off twice , the whole of the back of the car has had to be re-sealed and the glove boxes replaced are amongst some of the larger faults. Oh and be aware the boot lock is a faulty design and have had to have it replaced twice, apparently this is a common fault. The battery un-charges itself and their solution to this was to unplug it every night!!!! whilst I have found Woking Citroen wonderful to deal with (I am on first name terms with them) it is a pile of junk metal! Good luck! - Louise Howe from Surrey
Submitted: 31/01/2010 20:16:48 | ID: 4491
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I bought a new lwb Relay about 3 and a half years ago, I’m a glazier by trade and its always loaded to the brim, in that time and seventy five thousand miles on it’s had a pair of shocks, 3 oil and filter changes and a Mot. It has never missed a beat, never let me down, I would not hesitate in buying a new one again.
Submitted: 30/01/2010 10:11:53 | ID: 4478
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Bought this van 4 years ago with 70K on the clock. One injector went within days - £400 (but was covered by garage). Van was fine until about 85K approx 18 months later, then in the last couple of years, (Milage as of today 107K) I have had all 3 remaining injectors go (the cost of which is now about £500 each at local garage not main dealer). Two bush type springs on the streering rack (£150), The alternator broke - approx £200, the high pressure fuel pump just before last Christmas at £560 and the radiator went last week, £230 at local garage, The Mot in December cost £440 which included a track rod end, brake pads and 3 lots of rust welded on the chasis.) The electric window is bust on pasenger side and cargo bay area lamp no longer works and I have an oil leak on the crank seal (?) and the clutch has almost gone as I only have to touch it and it slips. I estimate it is costing me about £1200 per year just to maintain. Trouble is I am spending so much maintaining it I cant afford to buy another at the moment. I only do circa 9k per year and dont hammer the van. The engine is fantastically powerful (I have lwb with high roof carries about 1.5 tonnes at all time in tools etc) and it flies, bags and bags of room in the back and the cab which is nicely laid out, loads of storage space. Sturdy bodywork, good heater. She does about 28mpg average so not bad for the size and weight it carries. It is a real shame as it really is a pleasure to drive with excellent cross cab access and fantastic torque, but so damn unreliable. I have lost SO much time from work with this van I am gutted - but my mechanic is rich! If you want a hugh powerful van go for one, but be prepared for the bills to go with it.
Submitted: 29/01/2010 21:46:13 | ID: 4475
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I have only been driving this car since December and while its quite nippy, a good sound system, reasonable on fuel,I find the controls to access the radio is a bit awkard as its situated on the top and to the left, which to my mind is pretty dangerous. It is not a knob or button ,which is normal but a flat thing(?) you press, which is integrated in the fascia! The other complaint I would say about this car is its rev counter, which is situated on a stalk! This detracts from the looks of the vehicle and will put many people off. All in all I wouldn’t recommed this car, which is a shame as Citreons are usually excellent and lovely looking cars.
Responses to this review
Aren’t we picky now? I’ll bet you can’t afford it! - Jon Shu from Warwickshire
You clearly aren’t very coordinated, perhaps a voice activated stereo would suit you better and maybe a rev counter that you can move anywhere you please. My car doesn’t make coffee but i’m not bitter - Huw from Conwy
Submitted: 28/01/2010 19:20:05 | ID: 4472
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I drive a C3 1.4 SX petrol, which I’ve had for 6 years, and I`m thrilled. Car is just excellent. Easy to drive with very precise and fast gear box, whatever anyone says. Very spacious. I was never left on the road. Very good on mpg. The engine power is OK. I’ve been thinking of buying a new model, but the old one is so good to me that I`m sorry to sell it. Does anyone know of a C3 Fun Club?
Submitted: 28/01/2010 10:23:25 | ID: 4465
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The van drives well, looks good and there’s plenty of load space, BUT! the roof rack the citroen dealers put on has ripped the roof so that rain comes through the 4 corners of the van. Reported fault to dealership and was told to take it to my nearest dealer, they told me the warrenty would not cover it, as it should have had roof struts put in place for the recall. Went back to dealership and they told me it did not need them, spoke to Citroen uk, they confirmed there was a fault and that i recieved in my welcome pack a letter telling me to have the struts done? What letter? Funny it took them 3 days to get back to me. Went back to dealership before Xmas and that was six now no call back!!!!! also sometimes when it rains the wipers dont work, and I’m also experiencing flat spots on acceleration...Dont buy, lease and make sure you’re covered unlike me.
Submitted: 27/01/2010 19:34:11 | ID: 4460
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This is my 2nd Relay & I can only speak from my own experiences. I have covered 80,000 miles in 2 1/2 years WITHOUT FAULT, I look after the van & don’t drive it to the rev limits, just let the engine torque do the work. the only visits to my dealer have been for the 3 services required so far & a couple of tyres along the way (punctures) MPG is great & I have seen 40mpg, but generally get 34 - 35mpg. I looked at Sprinters & Transits recently as I am due to replace this 1 soon & the Sprinter was over £100 per month dearer to lease (full contract Hire) & the Ford was £40 per month dearer. Weight capacity is important to me & with the lwb Sprinter weighing over 2.5t there is only 1t load capacity; the Citroen has almost 1.5t capacity. I have just ordered my 3rd relay!
Responses to this review
I have been looking at these vans for a while and love the drive and the impressive payload. After reading all these reviews I am reserved now, I was convinced I wanted one! Is this another case that bad news travels fast or is it really the case that all these vans need endless EGR valves, clutched and steering racks!? SOME people are saying they have done 80k miles without fault and others have done 17k with multiple trips to the dealer. I would be looking for a 2007/2008 model - would these have had some of these point put right under warranty by previous owners? - Glenn Blore from Cambridgeshire
Submitted: 26/01/2010 20:25:00 | ID: 4448
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Just a load of junk, I’m so glad it will be going in September. I have had most of the faults noted by other unfortunate owners. I think it’s a S**troen built by robots. It should be driven by a crash test dummy into a wall, at speed and recycled into a decent car.
Submitted: 21/01/2010 22:34:45 | ID: 4404
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I bought my C2 new thinking the Stop Start would be okay as I have already had a C2 Furio which was fine. What a mistake I made, it has been in and out of the garage about six times. The fault is the electrics, the onboard computer keeps saying stop/start faulty or auto gearbox faulty. At times I have been in reverse with my foot to the ground on the accelerator and it would not move, if I turned my engine off and restarted it, it was alright. Another time I couldn’t get out of second gear, to top it all off the garage said I needed a new battery (surprise not under warranty) they fitted it, tested it told me it was okay and ten minutes on the road it did it again. It is going in again on Monday. The customer service at Citreon is terrible they haven’t a clue what the problem is. I won’t be buying another from them.
Responses to this review
This has been happening to me. Sometimes when I’m driving the noise the low fuel thing makes and then the automatic freezes and then it brakes down I cant get it to move, sometimes until the next day. It’s happening more and more frequently now, especially in the cold weather and occasionally (most times now) it wont start straight away! Does anyone know what is wrong with it exactly because I cant be bothered going back and forth to the garage paying for meaningless things - Tara from England
Submitted: 21/01/2010 22:28:52 | ID: 4403
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I was thinking of buying one of these for the great payload on the lwb model. I took one for a test drive and the van drove well, it was very nippy and cruised at 70mph, at only 2,500 revs - therefore very cheap to run. I mentioned the reviews and the problems to the salesman and he assured me the only people who have problems are those who don’t service ect ect... So unless all these good people are liars, in which case Citroen, Fiat and Peugoet should sue (who knows, they might make enough to improve the vans). Oh sorry, forgot that there is nothing wrong with these vans... These vans are a load of c**p, see you in the Mercedes dealer.
Responses to this review
Your comment... see you in the Mercedes dealer!!! You will!!! My 2007 silver 313cdi is in the bleedin dealer... Jan 10... particulate filter changed, £1k bill (COMMON FAULT); Jan 10... track rod ends and battery, £300 bill plus other bits; Jan 10... power boost failure, took dealer 3 days to find and £400 bill. ALL THIS IN 4 WEEKS ONLY, and a full weeks work lost!!! NOT GOOD. All this from a very well looked after, regular serviced 90k vehicle. Ps: my 4th and last Sprinter, the 3 older Mercs I had were fantastic, very few problems what so ever!!! NEW SHAPE... LEAVE WELL ALONE? I’m now looking for another van (sorry not Merc) - Mark Fewtrell from Staffordshire
I’ve got a Merc and please for your own sake, don’t get one! I’ve run a Merc for three years and the repair bills have nearly sent me bust. Anything but a Merc! - Alan from Scotland
Submitted: 21/01/2010 12:37:50 | ID: 4392
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We have the 2009 Berlingo Multispace and find it very good to drive, it is comfy and has plenty of room. I’m very happy with the performance and the fuel economy. The suspension is a bit noisy and clunky on rough roads but generally smooth. The luggage space is very good - it takes everything we fling at it.
Submitted: 21/01/2010 09:48:46 | ID: 4376
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This is my second diesel 1.6 Picasso and is nothing like my 2005 one of the supposedly same spec. My 2005 diesel returned between 51 & 55mpg depending on length of journey, and to a lesser extent on speed. This 2008 Picasso, unfortunately bought from Arnold Clark, returnes about 47mpg at best and during this cold spell is down to 43mpg. I spent a year researching the reason for this diabolical fuel economy with NO HELP FROM ARNOLD CLARK OR CITROEN. Eventually, I found out that some of the newer Picasso’s were manufactured with an exhaust particle filter called FAP. This system has a tank which requires being filled up with a special chemical from time to time costing around £250. It also requires regeneration at 100,000 miles, or less if on short journeys, which costs around £500. Non of these changes to the engine were ever explained to me at time of purchase and I assumed that I was just buying a newer car same as the first. No one would buy a second car same as the first if the first was unsatisfactory!!!!!!! It appears that I was well & truly done and apparently there is nothing I can do about it. BE WARNED - any car, be it Ford, Volvo, Peugeot or Mini and Citroen, which are fitted with the 1.6d v6 engine may well include this expensive FAP fitment.
Submitted: 19/01/2010 15:04:21 | ID: 4344
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I love this car! I’ve done just over 80k since I bought it new. I haven’t looked after it particularly well - it’s never been serviced properly. I always over rev it (you kinda need to - the cars only fault!) and I’m not very nice to the clutch! Despite all this, the car is still as tight as a drum! The only work I’ve had to do to the car is replacing wear and tear items - brakes, spark plugs, filters etc. Everything else is still working as well as the day I bought the car! This is pretty bloody impressive for a 6k runaround! It’s also great fun to drive, the handling is superb. I’ve been fortunate enough to drive a lot of cars... 35k Mercs, Beamers, Hondas, Renaults etc. I can honestly say that out of all the cars I’ve driven, if I had to chose the best I would go with the C1. It’s fun, it’s cheap and it’s ridiculously reliable... it’s a wee trouper! Love it!
Submitted: 19/01/2010 13:55:37 | ID: 4338
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Excellent car. 1.6HDi zippy and economical - even with 4 adults, 2 top boxes and filled for camping. Covered 25000 miles so far and no faults / unexecpcted visits to garages. Everything works as advertisd and no rattles anywhere. Towed my trailer tent for 500miles - excellent - better than my C5. Worthy upgrade to our Xsara Picasso (and that’s been VERY impressive @ 106,000 on 2 exhausts and original clutch). I know you can get lemons - but everyone else I know who has one of these has loved them.
Submitted: 19/01/2010 13:53:27 | ID: 4337
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This car is truly abysmal. I think everyone should boycott Citroen or maybe ever French cars altogether. Too many faults to list and to be honest it would be just too painful, but the current problem is an oil leak, which an independant mechanic says is the head gasket, but he says he needs information about a unit on the engine before he can change it and the local Citroen dealership refuse to give him the information. I also refuse to take it to the dealership as the cost would be considerably higher than the already astronomical cost should the independant dealer do the job (which looks woefully doubtful). I am in 2 minds whether or not to trade it in and get a new car or just drive it into a canal.
Responses to this review
I traded in my C4 2litre diesel Exclusive after two and a half years, after I had had two Electronic Control Units fitted to keep cruise control/folding mirrors etc working. My understanding is that theses ECU’s cost over £1000 a go, so buy a C4 Excusive out of warrenty at your peril! - Melville Jones from Angus (Forfarshire)
My neighbour has had his for 5 years and has had no problems! I’ve only had mine 2 months so nothing to report so far!! - Tina Clarke from England
Submitted: 16/01/2010 23:47:51 | ID: 4333
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Where do I begin? It’s a pile of rubbish, we have had nothing but trouble with this car. When pulling out on to a roundabout, this is in automatic mode, it hesitates and loses power, which has nearly caused an accident several times. As you pull away at a junction it has no power and it can’t make its mind up what gear it should be in. The engine is constantly revving so the petrol usage is very high. We have had it back to the gargage several times, they can’t find anything wrong with it but they keep downloading new software. We are getting rid of it in June as it’s a mobility car thank god we didn’t actually waste our own money on this pile of rubbish.
Submitted: 16/01/2010 23:26:42 | ID: 4328
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I’ve just bought one. By the sounds of these stories I sorta wish I hadn’t!
Responses to this review
I have a Furio 1.4. Have had it for 4 months. Water level in the radiator is dropping causing it to overheat and today the Anti-pollution light came on and a faulty message on the dash. Of course the warranty was 3 months! Grrrr - Dan from London
Submitted: 14/01/2010 23:11:25 | ID: 4311
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Everything you need in a MPV comfortable, smooth, excellent gearbox, I cannot see any problem with it. Spacious, far better than my last car, a zafira, which I must admit I rated pretty highly. Both cars a big in improvement on the Merc 160c that I ran before these two. Well done Citreon.
Submitted: 14/01/2010 22:49:00 | ID: 4308
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I was so lucky to be able to put the extra money needed for this Motabilty Car. I think it’s mainly fantastic. The easy use of the Automatic Controls on the wheel is great for someone with arthritis. The warning reversing tone and screen on the dash shows you how far you are away from something and down the rear sides also. With the added great idea of the side mirrors pointing down as you start reversing you can see both sides for safety etc. The height of the car allows easy access for me to swing my legs in/out (needed for my health problems). The Speed Limiter is great though depending if you are on level or not it can go a couple of miles over, so I always set mine 1 below.It’s a godsend on our roads now. Great Cruise Control. It is great to handle and I feel safe driving it even in the dreadful weather we are having now. BUT I have never had a car windscreeen wipers stop working in the cold as they have now, even at the beginning of the cold spell we have now. A trip to the garage will be worrying without being able to use them unless I can get them to come to me. I have put near enough neat windscreen washer in the container so it’s not that I have been at fault. I can’t hear the motor though when I switch the wipers on as I think I have panicked & pressed the washers too much so I know it’s a fuse x 2 (the back washer is separate to the front ones!!!) Not only that the Manual warns you not to get the fuse box wet, Cit’s under the bonnnet for the front wipers!!! In this weather I don’t think I will be changing them. Oh,I too had a faulty boot lock which was quickly rectified.The other thing that I must say is not good is that when I start off from a junction/or onto a roundabout though I put my foot down sometimes it doesn’t pick enough speed up from 1st-3rd gears. It’s been back to the garage twice for that but they can’t find a fault. Scary though. Oh, it eats diesel not sure if I will get diesel again. I would definately get another of these I love it.
Submitted: 14/01/2010 22:40:08 | ID: 4307
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There are inherent faults with this car. The petrol cap not opening from inside the car is one. The brakes have gone on at traffic lights and I have been unable to free them for some time, to include turning off the engine and re-starting. The automatic clutch judders badly, especially when cold. If you stop and park for a bit, all the electrics go off, to include the radio/cd etc. The ride is not brilliant on country roads. It is a heavy car and the suspension is not what we used to expect from Citroen. Having said all that, the car has all the thing that you and your wife and your children and grandma could ask for. Loads of space. All the equipment you could want. It is great on motorways and wide roads. It is high, so you can step in and out without changing levels. It has class and it is good to look at. I wish someone at Citroen could sort out the faults, because it has so much going for it on the plus side. And, yes, I’m going to buy another before long, although I’m going for the full auto this time. Hopefully no more juddery starts in the morning!
Responses to this review
Hi there, I read your review along with all the others. I have just ordered my car the 1.6 vtr hdi grand, I noticed that you said you are going to order the full auto model next time? When I ordered the car 1 week ago I was advised by Citroen that they have stopped making the fully auto model as no one was purchasing it and the only two models now available are manual or the EGS models? Maybe you have been told differently? - Phillip Rawes from England
Submitted: 14/01/2010 21:11:04 | ID: 4299
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Contrary to a lot of reviews I love this car, mine has been on the whole trouble free although an early mystery rain water leak caused the local main dealer to keep it for a week. Apart from that its spacious, economical, reliable and is good to drive. Added to the value for money, I’d certainly buy another and hope it would be as good as this!
Submitted: 13/01/2010 15:54:35 | ID: 4295
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A lot of people seem to have a problem with the particle filter sensor. As far as I can recall (from when these were first fitted to cars) the way to clean out the filter trap is to drive hard for a little while. People are probably commuting too much, idling the engine and driving at low speed and cold. Am I right? I hate all the auto systems that I cannot turn off particularly the beeps. My dealer could not solve anything (though he had a go with his laptop). Also my fuel consumption reading overreads by 18%. I get a true 52mpg +. But older peugeots are as good. Once I got 85mpg (true - the computer read average of 100 mpg) for 15 miles but this was tailgating a truck.
Submitted: 08/01/2010 22:13:29 | ID: 4256
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Absolutely terrible in cold weather. I’ve had one day when none of the doors would open but very commonly, the back doors don’t open in freezing weather. My daughter has to enter via the front and climb over into the back with me leaning in from the front to do her car seat up. Condensation is also a problem with ice on the inside of the windscreen on a cold day. The glove compartment door handle has also snapped off. No major mechanical problems though, touch wood.
Responses to this review
Try wd40 it’s excellent. I have not had that problem, but am only 2 doors - Tina Clarke from England
Submitted: 05/01/2010 20:38:35 | ID: 4246
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First of all, not England, Portugal. I used to be a Portuguese C4 grand Picasso owner, used to, because the C4 was completely destroyed in a terrible accident, unfortunately involving my 2 young children. The electric brake failed, and the van fell into a 20 meter ravine, smashing onto the road. My children, aged 3 and 6 years old suffered multiple fractures, but thank God they are alive, even if the hospital visits are becoming a regular routine, either for physiotherapy or plastic surgery. Few days after the accident, Citroen France, sent an expert to Portugal in order to do an inspection to the car to find out what happened, the accident was on the 15th March, we still don´t know nothing, we still haven´t received any reply from them. Is it possible that these type of cars received 5 stars EuroNcap, and then almost kill my children? I have pictures that I can share, just post me a request with email address.
Responses to this review
Hi there, I too have had a crash involving my C4GP. The brakes failed as well, resulting in me hitting a wall. Luckily, nobody was hurt. The front of the car was a mess. At first, Citroen did not want anything to do with it, trying to blame the crash. Can you share your photos with me as an extra backup please? Here is my address - davidmcinulty[at]btinternet[dot]com.
Thank you - David McInulty from Renfrewshire
Submitted: 02/01/2010 21:49:36 | ID: 4229
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Had it 1 month, been to garage 3 times, says it all really.
Submitted: 02/01/2010 10:45:55 | ID: 4226
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Just had the 37500 mile service done at a Citroen dealer. Since having this service, even on the day it was done, when driving it appears that the engine dies on me for 2 or 3 seconds then comes back to life again. It has been back to the dealers on five occasions now, on five consequetive days for this problem and the dealers cannot appear to solve the problem.Has anyone else had this problem and what is the answer?
Responses to this review
I had the same trouble to the relays, have them checked, the garage never told me which one but it cured the problem - John Downing from Yorkshire
I also have a 2 litre HDI, it also cut out and putting my foot down it would pick up again. This fault did not show on dealers diagnostic. Eventualy traced to brake light switch under pedal easy to fit and under a tenner. Noticed brake light on in shop window when parked. hope this helps. Mine has just topped 100k on 02 plate and been relatively trouble free just the normal consumables, Regards - Ray Thomas from Somerset
I encountered the same problem with my 2.0l HDI, I took it to the dealer and he hooked it up to the diagnostic system, reset two fault warnings and it has been perfect since. Whole thing took about 10 minutes - Neil Searle from Yorkshire
Submitted: 31/12/2009 13:17:53 | ID: 4205
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Strange and lanky looking in standard form. Tip-Drop the suspension over some chrome deep dish euro style 15 inch rims and it looks very cool. 1.9 Diesel pulls well with an induction kit, Full high flow exhaust etc. Head unit, speakers etc and your onto a winner. Watch the rust though.
Submitted: 31/12/2009 12:17:49 | ID: 4190
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I Haven’t had the van long, I bought it to convert to a motor home, the only problem so far is finding a good manual. The other problem is with the gear change small stick on the dash, trying to get first and second is a nightmare, the other day I could not get second on the aproach to a roundabout I ended up halfway across said roundabout in third and had to stop and try to slam it into first, nightmare, this has happened on three roundabouts! As you can imagine I was not a popular chappie. The hand book is of no use for this sort of problem, I’m not a mechanic so am just guessing, could be linkage adjustment or a gearbox oil topup, if i could find it. Having said that there does seem to be a smeering of what could be gear oil in the cab? Any suggestions welcomed.
Responses to this review
Sounds more like a brake and clutch problem than gear stick. Try using the foot brake when approaching roundabouts then depressing clutch to come to a stop. It usually works and stops one crashing headlong into responsible motorists - Andy Mann from Lancashire
Just bought a Relay 1800 td hdi lwb 54 plate with the same problem - gear selection was naff but followed linkage and the nut and bolt was loose so I retightened it. Follow the flow of gearbox works fine, it’s a smashing tool and I am a mechanic! The only trouble is can I find the correct tyre pressure? No I can’t! Anybody help, email: c11Rov[at]hotmail[dot]com - Many thanks - CJ Rothero from Worcestershire
Submitted: 23/12/2009 21:47:32 | ID: 4119
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Well here we go again, after the C4’s last trip to the garage and some new servos to repair the gear box things have got worse. Hand brake that doesn’t release, severe judder on pulling away from junctions when cold, crap acceleration, carpets and arm rests that look as though they belong in a 300,000 mile car not a 30,000 mile car and today to top it off complete brake failure on the trip to the office. I can’t find reference to the brake failure on any forums but I suggest that it felt as though the servo had failed, it felt like pushing onto a hard bit of wood not a progressive travel and feel, oh and it didn’t stop either!!! This is truly the worst car I have ever had the misfortune to drive and believe me there was some rubbish about in the 1970s. Does anyone make a decent reliable large people carrier with 7 seats plus boot space for a wheel chair and a pushchair and shopping for a family of 7? If so let me know because Mr Citroen can have this heap of junk back.
Responses to this review
I agree heartily with your comments!! This car has to be the worst car we have ever had (on motability scheme). The build quality is garbage. We are start ing our final 12months with this car, thank God. We have driven just over 28,000miles - certainly not carefree, troublefree miles either: Handbrake releasing itself Mirror lenses not remaining stuck in their housing Handbrake faulty warning light coming on at 70mph esp faulty light coming on at 70mph dashboard information disappearing at random Door trims coming loose Rear passenger seats folding on own accord Locks on gloveboxes not holding closed Remote door locks replaced Over the 24month period we have been ’using’ this heap - its been in the service bay of our local Citroen main dealer for around 6 weeks in total. This is the last Citroen we will ever have - Joe Jones from Lancashire
I agree with the both of you. I have had this car for 2+ years on mobility and what a load of s*#t it has been. The dealers have had it more than i have. Its been on the back of an RAC truck more than the road itself. Went in for a service and came back with more faults then it went in with.The hand brake kept coming on as I was driving which was quite scary as another car could of easily crashed in to my behind. Rear seats broke twice. First time they fixed it but took them 7 weeks now the other one broke they’r saying it’s neglect an won’t sort it. Jet washers broke twice. Boot wouldn’t shut or lock that been fixed twice. petrol door wont open without pulling it open. Reving loudly and preformance really sluggish but when it went in then said it was nothing. The latest was a frozen pump so they said, which they say made the engine go bang and they were trying to bill me for at more than 3 grand, what a joke. Now it turned out after more investigation it was the head an not my fault and they have had it now a whole 4 weeks and not even started it. I have never driven such a heap of junk. I would never touch another Citreon. I went fot this car as we are a family of 6 and needed a boot space for a wheel chair and double buggy. Luckily this car goes back in a few months and I will be buying my own car after this. looking at a Toyota Previa, they seem a safer option - Stressed Out from England
Submitted: 17/12/2009 21:04:49 | ID: 4105
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Yet again Citroen come up trumps. A truly superb motor car. I have the 1.6hdi 90h Exclusive, ideal for the medium sized family, excellent for people with restricted mobilty. Offering great all round vision, very comfortable seating, handles a dream and space that makes the expression getting a quart into a pint pot seem feasable. It also gives somthing all motorists require, economy. "GO FOR IT, TRY IT, BUY IT"
Submitted: 14/12/2009 22:14:48 | ID: 4092
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I am a haulage contractor and am currently testing said vans. Peugot and Fiat are the same, all copied. The van run at max speed, ie floored all day 14hrs at -00mph constantly looking for law and cameras. Carries weight well on springs, I loaded 3000kg on. The fastest and nippiest vehicle on the road, best for comfort and stowage. I am by trade a time served engineer and have repaired all my vehicles, 100’s over the years, including my Bentley turbo. My conclusion is 1.build quality has become worse over years . 2.computers ,electronics,not perfected and create problems. 3.looks nice only,engineering poor 4.a throw away vehicle when broke 5.DONT GET ONE RUBBISH 6.MERC SPRINTER best. Must be a nightmare for you none mechanical people. P.S. be aware dealers only want to sell these vans not fix them and mechanics know they are s**t.
Responses to this review
I agree with you 100 percent. I have two Relay’s and they are like siamese twin’s, all the same problem’s - 1 van has a new engine at 60000mls and both catalyst converters have been replace. At the moment 1 van is in for ECU / wiring problem, been a w10 day’s now still not fixed, +/- £1000.00 so far. Oh and don’t you love the paint work, one chip and it peels back to a tin cover. When will citroen stand up for their poor customer service and even poorer vehicle’s manufacturing - Jim Bruce from West Lothian (Linlithgowshire)
Submitted: 11/12/2009 23:00:28 | ID: 4078
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I had this car for ten years and loved every minute I was driving it. All my friends were getting new cars and I listened to the tales of these new cars and bought i FIAT. This was two massive mistakes, selling Citroen and buying Fiat. If they decided to make another Xantia I would be queueing ouyside the showroom.
Submitted: 11/12/2009 22:48:34 | ID: 4076
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Really pleased with this car - 40mpg, good performance although it’s no sports car and handling is not the sharpest. Spacious boot, comfortable, excellent and well specified cabin, and I have been complimented on the car’s looks. Surprisingly big car and is a tight squeeze in company car park. Specified with 18" wheels as really improves the looks, personally I think the 17" look too small on it. Added the USB box which allows iPod to be played through radio and can choose playlists (everything else takes too long!) through radio with iPod display shown on the radio screen which has been a good addition. Lack of bluetooth a pain. Looking at Citroen site recently you can now only buy this model with satnav included (and can’t specify different wheels) - that adds over £2k to price and if was making my decision now it would not be a C5 on that fact alone.
Submitted: 11/12/2009 22:28:26 | ID: 4073
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First the good news: We have the vehicle on a 2 year lease and it is going back in January 2010. The bad news? Everything else. I cannot be positive about this car, however much I try. Lots of other options on the market, I wish I had looked at more before ordering.
Submitted: 11/12/2009 21:41:38 | ID: 4066
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Do not buy this vehicle, the roof will leak, it may take a while but it will and they will refuse to repair. Mine is so bad that it is un-driveable in the winter months. Citroen should be ashamed of themselves, they’re selling a vehicle they know to be unfit for the purpose it is sold, unless you live in an entirely rain free country.
Responses to this review
Oh gawd what you say is scary!! I’ve had my pluriel about 2 months now and don’’t seem to have leaky problems but Im now scared it may do in the near future..Mine is housed on the road too not in a garage - Denise from Lincolnshire
I’ve had my Pluriel for 7 years, kept it outside (no garage) year round in the north of England and never had a leak (except when some "nice" person smashed the side window and that hardly counts!) - Kelly Lancashire from Cheshire
Submitted: 10/12/2009 10:58:37 | ID: 4055
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My Citroen C4 1.6 HDI has a ML5 gearbox, I have had it 1 year and it has always jammed up when changing from 5th to 4th gear, unless you hold it over to the left when changing gear. Also, I have big problems getting reverse gear and the only way sometimes is to release the clutch whilst pressing the lever into reverse this crunchs the gears but I am told by Citroen that it is a strong gearbox and it will not harm it HA HA. I am told by Citroen that this is just a characteristic of the ML5 gearbox and it is not a design fault. I am also told by the Citroen garage that many cars with the ML5 gearbox are the same and that the the garage cannot do anything about it as Citroen keep ignoring the problem. If your C4 is the same then let’s get together with a combined action.
Responses to this review
Hi, I am on my 4th C4 (between myself and ex-partner). I have had between 40 and 60K trouble free mileage with the previous cars. My 2008 model has just turned 21K and I am having to replace the clutch! Apparently my driving style must have changed. Citroen have confirmed that they want nothing to do with it! Is yours clutch related? I am NEVER buying Citroen again (after 7 new ones). Alison Day from Wiltshire
Submitted: 07/12/2009 22:12:20 | ID: 4038
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Okay, it’s a 3.0 litre V6 and bound to be thirsty - or is it? As three litres go, the Citroen C6 is something very different to the upmarket luxury range of cars. It has a build quality that is equal to the German machines and innovative technology that surpasses them. Suspension, ride quality and handling is exemplary and it feels like those marvellous French carriages of yore. As for fuel consumption, as long as you have a light right foot, and that doesn’t mean you cannot enjoy the car’s performance, it is a winner and over long journeys comprising all types of roads, can easily return 28-30mpg. On a long motorway run at constant speeds around 65-70mph, expect 34mpg. When you have such luxuries as reclining and heated rear seats as well as the usual Citroen C6 toys, what more would you want from a truly grand tourer?
Submitted: 05/12/2009 23:11:08 | ID: 4024
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I have just bought my C3 Pluriel and I love it so much. It’s fun to drive, great on fuel (I’ve got the 1.4 diesel). I was initially put off this car with bad reports about the roof leaking but so far mine hasn’t. I love its quirkiness and can’t wait for the summer so I can use the roof properly. The stereo is fantastic too. Nothing bad to report so far.
Submitted: 30/11/2009 19:07:35 | ID: 4000
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What a beautiful looking car (compared to ugly BMW,boring Audi and bloated Ford). It is so comfortable you arrive at your destination very relaxed. I us mine mainly used for motorway driving and find it extremely reliable (not like useless BMW). It has completed 6000 mls and not even used any oil. It is not a sportscar and should not be driven like one, driven in a relaxed style it gives me an avg comsumption of 40 mpg. I can definately recommend this car.
Submitted: 23/11/2009 14:21:38 | ID: 3945
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I’ve had the car for four months now and unlike most of the reviews I’ve had no problems at all. It’s a very good car and I recommend it to any small families or anyone who does a long commute because of the low running costs.
Submitted: 19/11/2009 14:44:47 | ID: 3913
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I seem to be luckier then most. I love the car. I used to have a top spec laguna, but due to electrical faults I got rid off it. This has many of the same toys plus a few more. I’m not saying it’s perfect, because it’s not. I let my cousin drive it and he’s broken the glove box handle. Also, a larger then average mate sat in the passenger seat and his girth pulled the seat side pocket away. Both are easy’ish to re-fit so I’m chuffed.
Submitted: 19/11/2009 11:10:46 | ID: 3912
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This is a brilliant, everyday van that is quite quick and produces 70MPG. It has CD player, ABS, light steering etc. It’s better than using a big van that you don’t need. Excellent.
Submitted: 18/11/2009 13:34:06 | ID: 3909
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I purchased the van because it test drove lovely, and was in my price bracket. Faults: stereo broke in first few months, van broke down completely in first 8 months,faulty starter motor, Windscreen wiper motor broke down in year two, numerous recalls by manufacturer, top layer of paintwork peeled on front bonet in year two. It also goes through brake pads and disks as the warning light comes on after the disk is scratched. Also the warning sensor is only on one side of vehicle. It is best to change brake pads at about 18k miles to be safe. My van also broke down again due to the fuel management system failed leaving it pumping out black smoke and stalling. Another minus point to this van is the steel used is very flimsy on the van,no strength to it; they had to recall the van to strengthen the roof struts. Basically, buy any other van but this one. I cannot rely on this vehicle. And I’m dreading the bills when the warranty ends.
Submitted: 15/11/2009 14:16:02 | ID: 3885
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This is a great car, reliable, smooth, Economical, Safe and very Comfortable. Better than any Sharan, Alhambra, 807, Espace or Fiat Ulysse.
Submitted: 14/11/2009 22:51:04 | ID: 3875
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I bought my C2 new and did 148,000km in 5 years. It was a joy, I never had any major problems only reasonable wear and tear items as the mileage increased. Economical to run with the fuel consumption of a manual. I liked the senso drive, so went to buy another one only to find citeron is no longer importing them to Australia any more. Major dissapointment. I then brought a new festiva 1.4 auto, nice car but the fuel economy is much worse than the C2 1.6, which also had heaps more grunt. I miss my C2. Does anyone know a nice girl with an EU passport I can marry? (Selected essex as country as went out with an essex girl once and she fitted in really well in Oz, lol.)
Submitted: 12/11/2009 21:36:04 | ID: 3860
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This is the best car ever roomy airy and so comfy to sit in. I have limited mobility and I find this car gives me enough space to stretch out in with out compromising space in the back.. It is easier to get in and out of than previous cars and I love the all round vew at the front. My husband loves driving it for me and says he wouldn’t swap it for anything else. Well done Citroen on a very well made and thought of car for people on motability.
Responses to this review
Yeah, It is a great car for Disabled people. I am Disabled and I hope it will get a EGS Semi Auto Box Fitted soon as I would have one then as I am a big Citroen Fan. I drive with Hand Controls so I need a Auto. My 1st Motability Car was a 2005 C3 1.6i 16v Exclusive SensoDrive and I now have a 2008 C2 1.6i 16v VTR SensoDrive - Lee Bengough from Wales
Submitted: 10/11/2009 10:20:17 | ID: 3857
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This car is the worst, un-repairable heap of junk ever built. I have built my own cars, owned hundreds, including Jags and never ever had to put a car into a main rip off dealer until this one. The car went in for computer analysis as the electrics are totally unreliable and it is extremely difficult to work on; purposely made that way. The addition of eloi fluid for so called ’reduction of emissions’ is a joke, an expensive one. It has a terrible reputation amongst knowledgeable members of the motor trade and I will do everything in my power to put people off buying this technical mechanical un-repairable nightmare. All manufacturers working to prevent home maintenance, any car after 1999 when anti-pollution components were added, is a computerised problem waiting to happen. CO2 is no threat and global warming is a total scare mongering scam.
Responses to this review
Must agree 100% with this report from Chris Keane. Nice to drive when it’s going, two fortunes if it stops. Nothing is cheap about it and parts are sometimes hard to get (waiting two weeks now for 1st/2nd gear shift cable). Must say it’s a car to be avoided if you want to keep some money in your pocket. Maintenence is as big a ripoff as the government - Bernard McGuckin from County Antrim
Hi Chris, nice rant, not very helpful as a review though. Regards, - Leigh Symes from Dorset
Submitted: 08/11/2009 15:08:12 | ID: 3842
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I’ve had to fix the wind screen jets and have had 3 new EGR valves fitted. The rear door fell to bits and I’ve had to readjust the side door. Full spare wheel now fitted in the back due to holder jamming. The van has only done 50000 miles. Never going to buy a relay again - James Harkness from Renfrewshire
Submitted: 02/11/2009 22:11:46 | ID: 3818
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5th gear shaft snapped off, then starter motor gave up, now the engine cuts out every 30 seconds. What a load of junk.
Responses to this review
Hi, I have had my senso drive for over a year, the gear box has gone twice. The car looks good, however, I agree its the worst car I have bought - Debbie Swan from Bedfordshire
Submitted: 27/10/2009 09:29:35 | ID: 3781
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At the moment I am unable to give this car a true star rating! Why? - read on ..... As of Friday evening we were attending a friends party - myself and our two children (aged 10 and 2) got out of the car and waited for my husband to find a parking space. Within minutes my husband had got out of the car, parked it but smelt burning - he checked the underneath of the car only to find that it was on fire! We rang the fire brigade and could only watch as the entire front of our Citroen C4 Grand Picasso went up in flames. I used to think this was a lovely car to drive but am wondering if with so many electrical mod cons that a fire could happen all too easily - although with most cars another hindrance has been the amount of plastic as the entire front of the car collapsed - with tyres, rims, bonnet etc all melting.
Responses to this review
Dear Lisa, same happened to me end of October 2010. If you don’t mind, would you email me on melissagw.davies@btinternet.com? Thanks - Melissa Davies-Wright from England
Submitted: 21/10/2009 10:34:49 | ID: 3750
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This is the second Xsara Picasso I’ve had, the first was a 2.0HDi. The economy is really good, usually low to mid 50’s, however recent careful driving has regularly produced 58 - 61 mpg. In 56000 miles there haven’t been any problems with the vehicle and I would recommend this car if your looking for a comfortable ride with good luggage space for a family, or if you need to move bulky items about. The seating position is higher than most saloons which is a good advantage and the controls are easy to operate without being distracted from the road. The rear seats are individual which ensures that all passengers get a comfortable ride unlike other saloons.
Submitted: 20/10/2009 10:10:33 | ID: 3744
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Oh my god - not how I would choose to begin an evening out with two children!!! - Our Citroen C4 Grand Picasso has caught fire this evening - why we are still waiting to find out - this was an 07 car - which we used to think drove beautifully - however last year we had to have the boot mechanism replaced - same problem has occured this week with boot not opening, warning stop light has come on - with Citroen replacing a sensor - however today the boot would not open and though no other faults were present we drove five minutes away with our children. After leaving the car my husband noticed a burning smell which within 5 minutes - well lets just say there is now no front to the car left - why - well lets see what Citroen has to say???
Submitted: 20/10/2009 09:49:15 | ID: 3738
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Bought from new 2008, all was well to begin with, then the gear box cables suddenly went which meant I couldn’t get from 5th gear without giving the stick a whack, this was covered under guarantee luckily. Now the clutch has started slipping and I have been told by my dealer this will not be covered as it is down to natural wear and tear!! With only 16,000 miles on the clock and having never driven the car off road and have nevered pulled a trailer or the likes I find it very hard to swallow! The estimated bill for repair is over £1000! Thanks Citroen... never again on my drive mate!
Responses to this review
Hi Dave, I suspect my Crosser has a slipping cutch, mainly in the higher gears when accelerating. I will be booking it in with Citroen to confirm this is the case. I understand there is no warranty on the clutch but with 8k on the clock and never having to have had a clutch fixed in any of my other cars, I will be contacting Watchdog. I have read an article in a caravan club magazine where a C-Crosser has had to have a NEW clutch; it is beggining to look like a weakness to me...... will keep you posted - Steve Rousseau from Lincolnshire
Been a fan of Citroen for a long time so was excited to take delivery of 2.2hdi C-Crosser. Fantastic car but after 17000 miles noticed the clutch slipping in 5th and 6th gear. Took it to Advantage Motor Group Lincoln where the mechanic told me it woudn’t be covered under warranty, but would cost approx 800 pounds. Now its done 24000 miles and is slipping badly. It’s disgusting of Citroen, because its obviously a design fault. The car is only just 1 year old and I don’t want to be replacing the clutch every 12 months. Please let me know how you get on - Carl from Lincolnshire
Hi, Citroen could not find a fault... took it to France and the problem has got worse. It has been booked in again to assess fault... rang another main dealer to be advised that they were aware of 1 or 2 to have this fault.... until Thurs... will keep you updated - Steve Rousseau from Lincolnshire
Well I can only praise the service I have recieved from Citroen N T Shaw of Louth, after Advantage, Lincoln could not find a fault N T Shaw have had the car in diagnosed oil on the clutch and replaced it under warranty, I asked what the likelihood of it happening again, was told very slim. Can now carry on enjoying a great car safe in the knowledge that we are backed by a great dealership - Steve from Lincolnshire
I have 08 C Crosser numerous recalls and faults and have had the clutch replaced under warranty at 16000 miles. at 21000 miles clutch pedal now vibrating. Probably the worst new car experience ever!!! Never again!! Shocking customer service. Stay well clear of this 4x4! - Dave Ritchie from Lanarkshire
Hi to you all, I have now suffered the same problem - that is clutch slipping in 5th gear between 2000 and 2400 rpm. I have been quoted minimum of £700 for diagnostic work by a Peugeot garage and approx £1100 if a new clutch has to be fitted. They also informed me that the clutch was guaranteed for just six months from new. The car is a standard 4007 on a ’57 plate and has covered 14200 miles. The car has been fully service as per Peugeot schedule. Peugeot UK deny of knowledge of similar problems thus far. Please be aware of this situation if you’re considering buying this car - Wayne from England
Hi I have a 2007 Peugeot 4007 GT, the clutch started slipping at 29000 miles, my dealer FH Ellis Peugeot confirmed the problem, then Peugeot refused the replacement on warranty after the sevice manager told them it was NOT wear and tear but a fault. I have a bill for £414 which I haven’t paid yet as I am watching all the problems rack up over the net in the hope that Peugeot owns up to fitting an inferior clutch to a high torque engine, apparently Mitsubishi DO replace all theirs under warranty. It spoils what is actually a very good car, if I have to pay for what should be a warranty item then aftee 6 previous Peugeots this will certainly be the last - Graeme from Lancashire
This is crazy, it’s not the clutch and this is why there are problems with people getting warranty. It’s an oil leak and the clutch suffers as a result. In fact it’s more of a communication problem between the owner/dealer and factory. Of course the clutch is not covered, neither are the tyres. Even on here people are saying that it’s the clutch at fault - its NOT. Don’t ask for the clutch to be replaced or say it’s at fault, say that there is a leak on the clutch plate and you want the leak repaired. You can burn off the oil anyway and it’s actually debatable that you need to replace it but as their fixing the leak might as well replace the plate. There is NO way that they can fob you off that it’s the clutch once they take it apart. There will be no wear and it will smell of oil. It’s the same as if your brakes started to fail and they said pads were not covered - fine - but once they take the brakes apart they would find the pads were fine and it would be covered under warranty. It’s the WEAR part of the clutch that only has a limited coverage, the rest is covered. Ask the right questions of the dealer and you will be fine. Complain the clutch is not covered and you will get no where and a stock response as this is not the issue and no manufacturer will cover the wear components of a clutch. It’s like complaining that your tyres are not covered. Say - yes I agree that if the clutch plate is warn and proves to be the issue then I will pay, but if another issue such as an oil leak has caused slipping then demand this is covered - John from Bedfordshire
My wife and I purchased our Citroen C-Crosser from our local Citroen Dealer in Dec 2009, the vehicle was their ex demonstrator and was first registerd in Jan 2009. The vehicle has now covered almost 14000 miles, just under 1000 miles towing our Lunar Clubman caravan. since taking ownership we have had to have a new steering angle sensor, nearside inner driveshaft boot and the bag in the oil tank (it feeds into the fuel system to clean the particle filter) was punctured and had to be replaced. Our dealer has given us excellent support and service throughout. So far we have not had any problems with the clutch. With the potential clutch problems in mind I have e-mailed Citroen asking for figures relating to vehicles built, how many failures etc so that we can try to work out the risk at least on a percentage basis. I have also asked if any modifications have been carried out in order to see what they are doing about the problem, if anything. I will try to publish on this site anything they may choose to tell me - Gary Hepworth from Essex
Hi Gary. I just bought a Citroen C-Crosser. Do you know the percentage of Citroen C-Crossers with this oil leak problem on the clutch?
Please email me - dustyandywade[at]googlemail[dot]com
Dustin Wade from Kent
Submitted: 16/10/2009 14:56:15 | ID: 3720
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I’ve submitted a review before but thought I just might update; which might help someone else. Firstly I took the van for first service (£250), I took to main dealers because the steering started making a noise when turning right or left and seemed to pull to left. I was convinced it was top of suspension struts, it wasn’t, it was tracrod arm on drivers side. They replaced it on warranty, no problems any more. But then I turned the engine off one night, tried to start it next morning, no chance. It turned over but would not start. I rung Citroen breakdown cover only to find out it only has 12 months cover. When I bought the motorhome in 05 it had 3 years breakdown cover, lesson there for me. Anyway, to cut a long story short, I checked fuses in van on drivers side they were all OK. That left the main fuses under the bonnet on passengers side; I checked all the main fuses, the fat ones, no fault there. Then I found it was a twenty amp fuse, one of three which supplies power to ECU. I replaced it and it fired up straight away but the problem is that the fuse box is covered with a plastic top with 8 mm nuts so at the side of the road you wouldnt be able to fix it and you would be stranded. I now have 8 mm socket on screwdriver and torch just in case. That’s about it for now.
Responses to this review
I cannot locate the fuse for the cigarette lighter and blower. Can you please tell me where I might locate these fuses? I have checked the one on the left of the steering wheel but the others are difficult to locate. Cheers - Graham from Kent
If you look under the bonnet on the passengers side, just back from the headlight you will see a black plastic cover held in place by two 8 mm nuts. When you remove it, which is a bit of a fiddle, you will see some more fuses. Check all the big main fuses, I am almost sure it is the second fuse on from right, 30 amp I think. Make sure you pull out one at a time to check and replace so you dont mix them up as they are different ratings. I hope this is of some help - John Stansfield from Lancashire
I had the same problem with that fuse. Van was new (10k), but overall van is ok - Mario from Yorkshire
Anyone any idea where the window wiper fuse is located? My wipers just stopped working yesterday on my 2001 1.9 swb Citreon Relay - David Laurence from Angus (Forfarshire)
Submitted: 13/10/2009 09:01:42 | ID: 3712
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Very economical, very roomy, very reliable, the best car I have ever owned.
Submitted: 09/10/2009 11:50:53 | ID: 3691
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Got this car via Motability. All in all the car is excellent - spacious, economical, very easy to drive with the 6 gear automatic. However - I think we must have had a "Friday afternoon" variant. It’s been into to garage 4 times now with a horrendous screeching noise from the wheels. The main boot hatch has broken, the windowscreen wipers have broken - just went completely out of sync and then stopped. The seat adjuster for passenger seat broke and now the drivers seat has jammed - maybe a stone or something on the runners (so could be our fault). Because we are under the Motability scheme only certain garages can do work and so far nobody can cure the screeching wheels - it stops when you brake, starts when you head off again - I am but a simple woman - doesn’t this sound like some sort of calliper to releasing..... I am due to renew my car in 2010 and really want exactly the same car as I love it so much but am obviously wary.
Responses to this review
Sometimes, the noise you can hear, is from the disc, but only when they are ’after market’ (Not the genuine article) coupled with after market Pads! - Mike Kay from Warwickshire
Submitted: 08/10/2009 15:58:08 | ID: 3679
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Looks good. Okay to drive. Lacks driver storage space - ie inside doors, cup-holder etc. Bluetooth microphone quality is very very poor. Sat Nav is poor - must be about cheapest out there!
Submitted: 29/09/2009 11:16:57 | ID: 3637
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I have two of the new Citroen Relay’s and if I could come out of the financial ties I have with them I would do it yesterday... Nothing but problems... Warranty issue after warranty issue and the thing that costs the most is the hiring of a replacement van whilst waiting for warranty approval... then parts to arrive and finnally getting it sorted for the next problem... Faults so far are - side sliding door sensor; side sliding door operation not closing properly; exhaust catalyst; both vans back door hinges starting to rip at hinge mount; front door hinges clicking; heater does not work; knocking noise in engine at 77000mls; timing belt change due at 100000mls; paint cracking and peals very easily. These are a few of the problems. I would understand if it was a one off but when you see it happening to both, not nessarilly at the same time as one van is 64000mls and the other 77000mls. one can see the problems repeating themselves. Cheap van = cheap quality obviously... I have got a Mercedes Sprinter on 190000mls with less problems... come on Citroen, work it out.
Submitted: 23/09/2009 08:47:05 | ID: 3604
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Since the first service in June I have continual problems with the depollution senser. I purchased this car because of the build and reliability and the safety and security. The C5 has not delivered on this promise. While driving on the motorway on the third lane at a speed of 70mph the depollution light came on and the engine turned itself off. My entire family were lucky to be alive. We sent it back to the garage to get fixed, they replaced a "faulty fuse box". Three or four weeks later the car lost power again, the turbo would not work and full accelleration in second gear only saw the car reach a maximum speed of 25mph. The car would not accellerate out of a blind junction. The car was sent back to the Citroen garage again it was then returned to me I was told that a faulty parking sensor cause this. Once again it was confirmed to me that the car was safe to drive. Two weeks later the depollution fault came up again and proceeded to lose power on a dual carriageway. The car is continually loosing power and in my opinion the car is unsafe. My experience of buying a new Citroen has been terrible; I am left with a dangerous car that they cannot seem to fix. My advice would be think twice before you purchase a C5, expecially if you have a family!!!!!!!!!!
Responses to this review
The depollution light is the antipollution light which means the the oil could need topping up but you need to go to dealers or a Citroen specialist who has the specific type of oils - Mike Farr from England
Your car needs a new Gazzard, get your dealer to fit this ASAP - Mark Duel Peasant from Cambridgeshire
Submitted: 23/09/2009 08:39:56 | ID: 3602
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It’s a pile of c**p!!! I’d rather have a Citroen C2, which is more powerful, sporty and more aggressive!
Responses to this review
It’s not a pile of s**t. My c1 hdi is fitted with Synergy 1 tuning module set on 10. It motors like a good 1/7 and returns urban 57 mpg! Since fitting wider alloys and tyres the road holding is now perfect! Before slating a vehicle compare like for like!! - Jon Shu from Warwickshire
I disagree with Troy. I’ve had my C1 for just under a year, and what does he mean it’s not sporty or agressive enough? I can beat pretty much anyone away at the lights. You just have to be an agressive driver!! - Loren Finch from Norfolk
C2 is also built in France to lower standards and it a less reliable car. Enough said. - Mark Colgan from England
Submitted: 23/09/2009 08:34:56 | ID: 3600
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The best French supermini. It’s based on the popular Peugeot 206 and Citroen C3. A lot better than the Citroen C1.
Submitted: 22/09/2009 12:44:35 | ID: 3599
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Have had my Grand Picasso just over a year. In the last 2 months it has been back to the dealers 4 times. The parking brake activates whilst being driven bringing the car to a standstill, the dashboard lights up like a christmas tree warning me that the parking brake has failed, gearboke falure, low oil pressure etc, I could go on! The dealer has downloaded new software, replaced brake sensors and the fuse/relay board complete, but the problem still persists!!!!
Submitted: 22/09/2009 11:46:29 | ID: 3595
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As you guys will see from my earlier post I used to have a 1.1 SX c2. Fantastic car. Owned it in total for 3 years never had a part changed.. probably why it was hanging to bits when I part-exed it! LOL. Swapped three month ago for a 06 plate VTS with 12000 miles. Totally loved that too. Loved it to the point that I went back in yesterday to swap it again for a 08 plate code. Totally amazing car with power that a 20 year old can fall in love with. Any bad reviews on this car should be totally burned. its a keeper :)
Submitted: 18/09/2009 09:36:04 | ID: 3586
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You will see from my name that I am a fan of Landrover products. I replaced an ageing Range Rover with over 180,000 miles on the clock with a leased C4 Grand Picasso due to rising fuel costs and growing family. What a fatal error I made!! The C4 is great to ride in and use as a family car but that is where it stops. The engineering is very poor, in 2 years and 25,000 miles it have been recovered on a lorry 3 times! 1st time some oil was pouring out of the rear end, something to do with the exhaust dosing system and the particle filter. 2nd time hand break locked on. 3rd time total and complete gearbox failure. The EGS box is not sorted and doesn’t work. When approaching a junction if you role up to it and put your foot down to the floor to pull away nothing happens! You just role under no power out into the traffic, deadly !! you have been warned. The gear box judders on pull away and slips between changes like mad. I have had it back to the dealer twice for this problem and been told that they have downloaded some new software and fixed it. Well I have news for Mr Citroen, you didn’t and today it finally went bang. So RAC back to the dealer with a big sign saying I told you so stuck to the dash board. The moral of this story, buy another Range Rover at least it doesn’t get stuck in the fields on the farm! Verdict, in case it isn’t clear, the worst car I have ever had the misfortune to drive.
Responses to this review
Hi Landroverman, sorry to hear of your troubles, I bought one a few months back and realised that this is the mistake of my life. Never driven such a poor quality built car in my life. Nothing is good about it. It’s unfair to say that - there is one thing it is good at and this is the petrol consumption. Don’t expect support from Citroen UK when it comes to the warranty thing. Thanks - Davey Premsing from Lincolnshire
Submitted: 15/09/2009 09:34:57 | ID: 3570
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I have had nothing but problems with our Relay’s. From clutches burning out to gearbox’s being replaced. We will not be buying any more. They are in Citroen’s work shop more than they are out on hire. We can’t strust these vans to do the job they need to do. Also, Citroen always blame driver error.
Responses to this review
I’ll not go into details but have same problems with 35 l3 h2 160bhp with 33500 miles. I’ve told Citroen UK I’m going to be their worst nightmare. Don’t buy Citroen, typical French, run away and the Brits pick up the pieces - Gary Alexander from Lanarkshire
Submitted: 07/09/2009 09:14:56 | ID: 3525
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I chose this car primarily for the lease price, the spec is great, but I was hesitant beccause of Citroen’s quality reputation. Glad to say I made a good decision. This really is a fine car. Very comfortable, very quiet and very well equipped. 20,000 miles so far and not a glitch - honest! A few niggles but you learn to live with, storage in cabin is poor & rear tyres worn out at 16,000 miles - front still going at 20,000. Expensive rubber too. Averages 45 - 47 mpg. 20,000 service interval is good too and 1st service £270. Coming from an A4 and Mazda6 you will not be dissapointed with the C5.
Submitted: 04/09/2009 14:39:13 | ID: 3515
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When driving through 2 inches of rain the near side leaks water into the passenger foot well.
Submitted: 02/09/2009 13:54:24 | ID: 3503
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Downsized from Berlingo Forte but found it almost as spacious for carrying goods. Not so good for passengers, can only fit 2 child seats in rear, but slim adult will fit between them. Side vision not so good to rear but great wing mirrors. Mats in front not a good idea as they slide round too much but bare floor easy to keep clean. Could do with a bit more storage e.g. under floor as in Berlingo or over windscreen. This is my 1st brand new car and will probably be last (due to my age not car) and this car is great for someone with arthritis like me as easy to get in and out of. Daughters both think it is ugly but both use it when they need to carry goods so it can’t be that bad. Recommend it for young famlies, older people and anyone with buly things to carry. Not for style concious or boy racers.
Responses to this review
I love my Nemo. It’s been bought also as a replacement for a Berlingo Forte which was a much loved and used family car. It was used to carry tons of stuff including cats in cat cages, presents luggage etc up and down the motorway with no problems. When the Berlingo came to the end of its life and had become uneconomical to keep going, we started to look for either a new or used car. The new Berlingo was too big for our needs and we therefore looked at the Nemo and the Qubo. The Nemo won on tons of points - running costs on the diesel, servicing every 2 years (yes 2!!), low VED, space and full size spare (a rarity these days). Not the prettiest car in the world I agree but incredible value for money when you look at everything in reality. I would buy another one at the drop of a hat! - Kathryn Richards from England
Great functionality, space, comfort etc. Unfortunately not without problems, ECU failure at 7500 miles (9pm and -4C. Had to wait 3 hours for Citroen Assist) and now am having to wait 4 weeks for a replacement heater cable (snapped) at the coldest time of the year (9000 miles). Also experiencing ’pinking’ and dislike of moving off when damp! We love the concept but not the problems!! - Joe Hodgson from Herefordshire
Submitted: 01/09/2009 15:45:56 | ID: 3502
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Bought my 08 plate van earlier this year from Evans Halshaw in Hull. It was a dealer demo, 1 year old, with 4k on the clock. Coming from a 04 plate Transit moneypit, the Citroen was in a different league in terms of toys and load space. I have covered just over 15k to date with only a few minor issues which were sorted by my local Citroen dealer, washer jet broke and an annoying squeak from the brakes were sorted under warranty. An amazing tank range and mpg at a regular 35mpg plus. This is a great van with storage everywhere in the cab plus loads of tie hooks in the back with a handy 12v socket at the back door, tyre tread still looking like new as is the paintwork.... will update at 25k service.
Responses to this review
Just a quick update; I had the van serviced last month at a non dealer garage. The cost of the service was £145 fully inc. The heating resistor pack failed last week so had a new one fitted at local citroen dealer under warranty. No other problems and the van has now covered 28k - Mike Stockport from Durham
UPDATE: Van now covered 56k, been into dealer for a software update as it was struggling at tickover. It’s now solved done 3k since the update and it’s running great. Replaced the original front tyres at 49k back ones are still going strong, also replaced the rear numberplate light holder it had corroded that was under warranty. 50k service came in at £146 from a local specialist. Why use the dealer? They have never bothered who has serviced it just honoured the warranty (they do check the service book though) still getting good mpg 35 all the time. only gripe is lack if a cup holder on the dash.. Will update again soon - Mike from Durham
Update: just had 75k service cost from local non franchise garage £165. had a problem with the van losing power and then returning to normal but the engine management light coming on randomly, fixed under warranty it was a faulty fuel sensor. Spare wheel carrier had to be changed as the spare was siezed and had to get the RAC to remove it, there is a retro fit as Citroen are aware it’s a problem and was fitted under warranty. Still getting good mpg 30-35 mpg, paintwork needs regular attention to remove surface rust spots, changed pads all round at 60k will update at 100k - Mike from Durham
Submitted: 27/08/2009 08:51:18 | ID: 3487
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The Citroen C Crosser is in my opinion the best Compact 4X4 on the market! I bought a Land Rover Discovery two years ago, followed by the Citroen a year later. The Land Rover suprisingly was not as good as the Citroen! The Citroen is classy and has endless offroad abilities; very similar to the Discovery! Get one!
Submitted: 19/08/2009 09:42:08 | ID: 3450
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Just want to say that I’ve had my 05 plate C2 VTS for 4 years and the only thing I’ve had to change on it is 4 tyres and the oil filter and have never had any break pads, disks and never failed any MOT’s. Never had any complaints with this car whatsoever and its covered 59,000 miles. If you drive it like a knob then yeh you probably are going to need new gearboxes and clutches and thats not to say mine hasnt had a good thrashing every now and again but look after it right and it wont let you down. The best car I’ve had...
Submitted: 14/08/2009 11:07:43 | ID: 3424
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Good, comfortable with plenty of space inside. It is powerful enough but has a large turning circle.
Submitted: 14/08/2009 10:16:45 | ID: 3415
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One year old and 25,000 miles. So far flawless except for a minor noisy right window. Easy to drive and exellent fuel consumption.
Submitted: 10/08/2009 08:59:06 | ID: 3391
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Best van I have ever owned. Had 2 Transits and they were possibly the worst experience of my life. Yes, I’ve had a few problems, namely: Windscreen washers blew apart, 1 recall for roof rack points, 2 new drive shafts, 1 new power steering pump. This sounds bad and maybe it is, however the dealer has always sorted my problems out and sorted a courtesy van FOC. Nice to drive, comfortable, 35mpg, spacious, well built!
Submitted: 10/08/2009 08:34:14 | ID: 3379
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I own the C4 VTR Coupe 16i 16v. I think the coupe is one of the best looking cars on the road; it has bags of power and is great on fuel, the car is packed with cool stuff - a real leap forward from most cars. The only downside I have with the car is that some of the plastics look a bit cheap and the material on the door cards is bobbling like an old jumper... I don’t understand why this car is not on most drives in the UK... Great security and safety ratings which mean cheap insurance. You can not go wrong with this car. One word... EXCELLENT! Well done Citroen for trying something new.
Responses to this review
Did your door card formed like bubbles near the handle? - K Smithson from Malta
Submitted: 04/08/2009 15:57:35 | ID: 3347
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This is my 3rd Xsara now, I have had 2 petrols and now a hdi diesel. My experience of all three cars is great comfort, in fact I would go as far as to say the most comfy car I’ve ever driven. All the seats feel like armchairs, they all drive smooth and are quite responsive particularly the diesel which is actually quite powerful and quiet! The petrols are reasonable on fuel but not great, however the 2.0hdi diesel is fantastic. I’ve had 60mpg out of it. Most Xsara’s come with full electric windows, mirrors, air conditioning, nice sound system etc... so are reasonable on specification. The only common faults I’ve found on them are rear bushes and shocks, and the electric windows can stick. Other than that they are very reliable. I would recommend the Xsara hdi diesel 90 lx, as it’s the best engine and is also cheap on tax and insurance.
Responses to this review
I have a SX model 2 litre HDI. Mine is pretty sore on diesel, maybe the fact that the price of diesel is way up as well. Only got it last Saturday, it’s very nice and comfy - Phillip Irwin from County Londonderry
Submitted: 04/08/2009 11:31:10 | ID: 3342
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I bought my Nemo for the fuel economy compared to the previous 2.0 Berlingo hdi that I had. Seeing that both vehicles carry the same weight and the Nemo achieves at least 15 mpg extra I opted for the Nemo. Little did I know that the Nemo has a 1.4 Ford tci engine and no roots in the old reliable Peugeot xud unit. My Berlingo covered 300,000 miles in 3 and a bit years. Losing an alternator at 150,000 and a clutch at 250,000 miles the Nemo is already showing signs of gearbox problems <1st and 5th> after 30,000 miles and I have already replaced tyres, with front brake pads due soon. I normally expect my vans to last up to 500,000 miles and I would be a lunatic to expect this van to last that long. Having bought it 4 months ago I am already looking at alternatives. It is much less comfortable and flexible than the old Berlingo but nippier in traffic. Probably great for short term city lunatics!
Responses to this review
The Nemo has a 1.4 PEUGEOT HDI Engine NOT A Ford unit. Some new Fords use the HDI and brand it as TDCI but it is a Peugeot unit. The HDI Engine is a thousand times better than the old XUD Engine, and is proving to be if not as, more reliable. Clutch and Brake pad wear are dependant on your driving habbits and weight being carried. As you say the Nemo is nippier you are possibly driving harder and faster than in your Berlingo, and this would wear brakes and clutch sooner - Peter Millard from Oxfordshire
I have 200 Peugeot 206SW 1.4 HDi only done 25K miles almost failed last MOT for black smoke otherwise no problems yet, had 106 1.5 diesel before it and it was much better engine, over 10 year old, really clean on emmission tests and more economical even when driven very hard. I was looking at the Bipper Tepee 1.4 HDi but none local to view. I need to get a 48" mobility scooter in back with seats folded, do the seats fold into the floor to leave level floor full length or do seats raise floor when folded as it looked like that in a photo I saw in a review - Contax from Lincolnshire
At 120,000 miles I can say that having replaced the gearbox at 40,000 miles and a nearside wheel bearing at 105,000 miles the gearbox problem was probably a one off.The tyres last 25,000 miles on the front and god knows what mileage on the back. I recently carried a 4’6 double pine bed and mattress in the back and it is looking as if this vehicle will easily (touch wood) reach the required target of 300,000 miles. Average fuel econmy to date has been just shy of 60 mpg - Tony Dineen from Berkshire
I am having the same problem as you, had a diagnostics check done, it showed a few minor errors but then cancelled them out. the car still has this problem. Have heard it could be EGR Valve & Throtle body needing cleaned/ or the idle control valve? I hope this helps. If you get it sorted could you please let me know as it’s driving me mad. My email address is derry0178@yahoo.co.uk Cheers - Derry Hunter from England
Hi, after reading the opinion on the two Peugeot engines and having been in the motor trade for 35 years, I have have got to say that the XUD without a turbo will go for ever with minimal servicing. The HDI engine has it own nickname in Citroen garges, "The Chocolate Engine", I thinks that says it all - Dave Fields from England
Submitted: 24/07/2009 13:46:45 | ID: 3303
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It took me a long time to make up my mind and after I ordered it. I asked myself what on earth was I doing with a Citroen. When the car arrived I was pleasantly surprised. It had sleek lines and, apart from the front, it looked more like a BMW than a Citroen. What’s more the build quality was also BMW standard. The extras that came with it were excellent, air conditioning that adjusts to either side of the car, a really excellent Sat Nav, Bluetooth that automatically recognises my phone everytime I get into the car, a rechargeable torch in the boot etc etc... The drive is outstanding and the fuel economy is up to the 57mpg claimed, provided you don’t put your foot down. The more I drive this car, and the more I look at it, the more I like it. These cars are excellent in their own right and outstanding value for money. If you are hesitating, don’t, I am sure you won’t be disappointed!
Submitted: 23/07/2009 09:03:46 | ID: 3300
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Having never owned a Citroen before and following other people carriers, Chrysler etc... I have found the C8 excellent. Reasonably economical, very comfortable, and the safety rating is excellent. Very difficult to fault at all, servicing very reasonable. I have the SX with electric doors etc... The kids love the car. The 1.9 diesel is a little sluggish but it’s a big car!! Would highly recommend taking a look.
Submitted: 23/07/2009 08:57:44 | ID: 3297
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I’m from Malta and I was the 1st owner of the new C5 in Malta. This means I have had it since May 2008. I’ve already done 88,0000km . I use it as a taxi . I’m very sorry to say that I never thought it was going to give me all these problems that I have. 1st: the depollution system fault comes on after about 10,000 km and since then it comes up several times. They already changed the fuse box which is next to ecu 4 times cause they said it’s from there is coming the fault. Month ago they changed all the front suspicion for the both side. They changed the indoor panels because they start to tear off. My seat belt is going to be changed because it does not goes in. I really like my car but with these all problem I’m going crazy.
Submitted: 17/07/2009 14:21:32 | ID: 3255
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This car drives like a dream around town and out of town to. I have mine in bitter lemon, I find myself looking at the reflection in windows - it’s that good. I am getting around 42mpg. The ride is extremely comfortable both in the front and back. My parents who both have limited mobility love the access and room in the back (I wish they would stop telling me this as it gets boring after they tell you for the 100th time). The acceleration is as good if not better than some of it’s class. I would recommend the VTR+, this gives you the right amount of refinement needed.
Submitted: 16/07/2009 09:07:31 | ID: 3242
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I brought my C5 Tourer brand new in Aug 08, with optional extras: Leather Upholstery, Panoramic Sunroof and the Nav Pack with telephone. Since day one of buying the car the sat nav/radio/telephone just cuts out without warning. It is just like restarting your computer, everything goes off, the screen goes blank as if the car has been parked and the keys removed. It takes about 2 mins to reload and come back on. I have taken the car back to the dealer more times than I can remember. They have kept the car for a week at a time, they have loaded new software which has made absolutley no difference whatsoever. I have now been waiting since March 09 for new parts/software to get to the dealer so they can fit it to my car...........its now July 09 and I am still waiting. I am getting to the stage now where I am just going to leave the car at the dealer until they sort this fault out!! I have occassionally had the same fault as others where the tailgate just opens, mine has not done it when parked, mine has opened when I am driving! Its such a shame because on the whole its a nice car but now for me enough is enough. Its getting to the stage where I wish I never brought it. How long can Citroen expect you to wait for a fault to be rectified?
Responses to this review
We had exactly the same problem. Eventually we discovered it’s a common fault and Citroen are aware of it. Their technical people provided new software to the dealership and it was downloaded into the integral sat-nav system and that is now OK. Watch out for overheating - the release bearing overheats [dealers cant say why and previous error reports to them produced comment that they could not find a fault!] and welds to guide tube. This in turn sends shards of metal off and damages clutch. Citroen [Coventry] say this is not covered under warranty so dealers wants over £600 to fix it!!! Bezza from Berkshire
Just been quoted £2,600 to replace media unit to my 07 C5. The screen occasionally went off and then rebooted, but did not. Tried all sorts but to no avail - John Mercer from Bedfordshire
Submitted: 10/07/2009 09:47:18 | ID: 3218
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A pile of $hit!!!!!! Never buy Citroen!!!! Gearbox problems all time!!!! Dealers are rubbish!!! Happy to sell you the car but not when it comes to help on a problem!!!!! Expensive on spares.....Tell me one good thing about them !!!!!! Load of C**P !!!!!!!
Submitted: 02/07/2009 08:53:14 | ID: 3182
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Great car, no faults, 1 trip to dealer for 12,000 mile service. It is cheap to run and the air conditioning is worth it for the extra comfortability but the car would certainly benefit from a bucket type seat. I would have another but why did they not change the rear when they changed the front on the 2009 model? It would have been easy as it’s plastic. Or after-market body styling panels colour coded for individuality?
Submitted: 25/06/2009 10:03:52 | ID: 3143
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I’ve had my van, a 2001 Y plate Relay with 73,000 miles a few months now and it’s an OK van. It failed its MOT on one break line; the near side front one needed a new starter motor at £126; a front tyre at £48 but that’s all. It carries weight very well but I’m only a gardener so that’s only a few mowers. It really hates hills; I felt like I needed to ask the lads to jump out an push a few times. It’s stupid, the smallest hill and I’m right down the gear box in 2nd or 1st just to get to the top. But, it’s only a 1.9 diesel and does weigh 2.8 tons so it’s not that bad. The problem I have is that if I’ve got a trailer on the tow hitch I can’t open the rear doors to get tools out so have to un-hitch the trailer. It costs around £58 to fill up an I’m filling it up every 6 to 8 days and I am not the fastest of drivers; I just keep up with the flow of traffic. I feel like I’ve slated this van but I’m actually happy with it; it does the job i want it to very well.
Responses to this review
I’ve got a Relay Y reg. I’ve had it 2 years, so far... one snapped clutch cable, 2 snapped clutch pedals, £70 of welding to sill, it hates hills, but it’s nice to drive, not parting with it, only 60k - Bob Davis from London
Submitted: 17/06/2009 15:21:50 | ID: 3109
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Sorry to disagree with another reviewer, but we proved 2 weeks ago that there is enough room for family, holiday luggage, 2 cast iron radiators, a huge towel rail AND A LARGE EARTHENWARE KITCHEN SINK in our 2003 HDI Berlingo, driven mercilessly in 1 day from Aberdeen to Birmingham. Shamefully I chastised the elderly father when he got his first one instead of an A Class, but ended up buying his second one off him. He’s now on his fourth Berlingo and I only turned down buying his most recent trade in because there’s really nothing wrong with our present one. No rust , no real mechanical problems in 6 years. Gripes - be careful if lowering the back seats - inertia reels can jam if you don’t leave some slack when lowering. Sometimes clutch judder (rust from intermittent use maybe?) and rear sliding doors can need a jiggle to unlatch for closing.
Submitted: 10/06/2009 09:49:47 | ID: 3079
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Although price is king, when looking at the ’budget’ end of the market, sometimes you get what you pay for. Having had a contract hire deal on a Peugeot 407 SW, I was looking for something more spacious and cheaper to run. The C4 GP is a delight. Easier to drive than the 407 ( the 407’s turning circle is abysmal), much, much better on fuel and for a 1.6 diesel packs as much punch as the 407 2 litre hdi. I have always had 2 litre plus engined cars so was a bit wary of getting the 1.6 Citroen, but it is really good, not boy racer stuff but perfectly respectable. With it averaging 43 around town and 45-ish on the motorway (not exactly sparing the horses), you could easily get 50 plus if you stick to 70, it is great on consumption. We haven’t used the 7 seats much but they work very easily. On the minus side, the plastic boot casing, backs of seats etc, is breakable, if you get the seat belt caught in it and try to put the seats back up (it would not have happened on my old BMW 525) but apart from that it is well worth the lease fee. P
Submitted: 03/06/2009 09:33:46 | ID: 3045
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What a great car! I got it second hand for six hundred and fifty pounds - it flew through two mots [no faults]. I have had it for two years. I’ve only had to service it and it runs forever...
Submitted: 03/06/2009 09:30:04 | ID: 3043
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One of the best cars I have owned. The hydractive 3+ suspension offers superb ride. Increasing the ride height helps when the road gets uneven. Though there are some complaints like the car is to complicated. However it is a great car.
Submitted: 01/06/2009 11:07:29 | ID: 3032
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A fantastic car perfect for families, young and old. Plenty of boot space plus added space when the entire back seats completely collapse. Above all it is an absolute dream to drive very smooth.
Submitted: 01/06/2009 10:02:48 | ID: 3030
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Bought November 07 registered C-Crosser Exclusive April 2009. Driven more in France than the UK since. Vehicle is 2.2HDi (PSA engine in a Mitsubishi Outlander chassis, Citroen styled). 5+2 seats - last row hides under floor and pulls up - suitable only for children. Second row reclines and slides, does NOT fold flat. First 2 rows leather as standard. Very versatile, excellent seating (all electric driver’s seat), excellent visibility, reversing warning (parking), air con, standard. 6 speed manual, torque impressive (2000rpm at 80mph). Acceleration excellent in 1st, 2nd, 3rd, 4th gears, holds hill climb speed in 5th - again impressive for 1.7 tonnes!! Returns 33mpg with vigorous driving, 38mpg reported for combined - compare 18mpg for Audi Q7!!! Second hand near new value is very good far cheaper than BMW X5 etc. and far less common. This is a 4x4 designed as a road car and handling shows that. If you want a 4x4 look at Citroen C-Crosser.
Submitted: 29/05/2009 10:11:06 | ID: 3021
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Having owned a Ducato and encountered zero problems, we decided to purchase a Citroen 120 relay and have an alloy tipper body fitted, we were tempted by the large discount offered making it several thousand cheaper than the fiat. Several problems have been encountered with the relay, the wiring to the rear lights is woefully inadequate and been looked at several times by the dealer, the screen wash has not worked from new, perhaps the biggest concern is reverse gear which is ridiculously fast resulting in clutch burning on even the slightest incline. I have found it impossible to obtain any sense from Citroen; customer service doesn’t exist unless you are pricing a new vehicle. On asking to speak to someone in technical I was told "sorry but they are not customer facing". I have heard that Peugeot and Fiat are tackling the reverse gear issue; so if anyone out there knows the answer please get in touch.
Submitted: 29/05/2009 10:05:39 | ID: 3019
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Very smooth drive with good visibility. Excellent sound system. Generally a very easy car to drive with little complications.
Submitted: 29/05/2009 09:58:03 | ID: 3016
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Wayne - I guess you got the "built on a Friday afternoon lemon" as I have the C2 1.6 VTR Sensodrive & it has been a superb little car! I collected it brand new in Sept 2006 on the Motability scheme - I’ve covered 28,000 miles and not a single thing has gone wrong! I did have a recall from Citroen last September (something to do with a part for the ABS), but other than that - it’s been great. It looks great - drives well - is fast for such a small motor - and the paddle-shift gearchange/sensodrive box is very responsive & quick. Unfortunately Citroen have stopped making this car now - you can only buy a 1.4 VTR ’Stop and Start’ - which is plain stupid & ridiculous - a real blunder by the French Company as who the heck wants something as daft as that?!?! It (being a Motability car) is due for replacement this coming September as the 3 years lease on it is up. I’d have loved another identical car... but no way am I opting for the bloody daft ’stop & start’ version! Therefore - and sad to say - I am looking at the new Ford Fiesta or the Mazda 2. But - whatever I decide - I have loved every moment of my C2 VTR. It’s been a real joy - lots of fun... sheer happiness!
Responses to this review
I am happy with mine on Motability Scheme as well. I wanted another C3 Exclusive SensoDrive but when I went to order another in Jan 2008 it had been discontinued so I went for the C2 VTR SensoDrive and I love it. I do miss my C3 at times as its hard for my mam and Great Auntie getting in and out so most of the time I got to use my brothers C3 to take them places. Luckily we both Drive with Hand Controls. Different reasons like. But I do benefit from more room in the front. I have just got another 13 months left then I am thinking of either a C4 EGS or a Nemo SensoDrive - Lee Bengough from Wales
Hi, I have had a vtr sensodrive since 2007 on motability and I’m due to replace in Sept ’10. It’s been a great little car. I wanted to get another one but they no longer import into the UK so I was thinking of a c4 coupe egs semi auto but guess what? There is only one coupe, now a manual special edition, so I will have to look elsewhere. It seems that Citroen UK does not have a great choice of small semi-autos anymore, a great shame - David from Hertfordshire
Submitted: 28/05/2009 11:09:50 | ID: 3013
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I have 15,000 miles up and starting to get problems while driving in 5th or 6th. The car bumps into limp home mode and ’Depollution’ fault comes up. I have had it in the dealers twice. The last time they uploaded new software but it is still happening. Not sure what the problem is but doesn’t look like the dealers know either.
Submitted: 27/05/2009 08:55:38 | ID: 2997
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I have covered 7,500 miles since December 2008, Only complaint is the electric tailgate opens on its own when I am away from the vehicle in my office or shopping, I believe there is a design issue with the keyfob as it seems to easily operate from inside my pocket whilst I am working. Have other C5 tourer drivers experienced same? It’s a serious security issue as it leaves the car wide open with no alarm sounding.
Responses to this review
We have several C5 Tourer’s on the company fleet and all (mine included) have suffered from the "self opening" tail gate problem. There is a basic fix, ask your dealer to disconnect the button on the key fob. This is done by plugging in their diagnostic unit and blocking the key’s signal, the tail gate still opens and closes off the buttons on the car - Andy Leicester from England
My tailgate keeps opening by itself and I had my car robbed as a result, but according to Citroen UK this isn’t a problem anyone else has experienced! I think the car is great, but based on my experience and Citroen’s lack of after sales care I won’t have another one - Gary Scott from Ayrshire
Submitted: 22/05/2009 09:52:55 | ID: 2990
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Needed a little run around last year, looked at a few small cars. Saw the VTR in a line up and thought wow good looking car. SILLY ME, big mistake. You see I had a Saxo and Xsara before and never had any problems. Had the car a year and its making me a tad sad! Gearbox started playing up and after paying the AA a couple of hundred quid and being recovered in to the dealer, at least five times, they finally admitted that the accentuator had gone. I told them that at the beginning, but they didn’t listen. Then, last night i get in the car and start to drive... Guess what? Front nearside coil-spring snapped. When the AA arrived again they said this is my last call out this year!!!!!! I might have to join several other recovery companies at this rate. The ’nice’ man from the AA said he new what it was straight away. He said I should have had a recall sent or at least when it last went to garage springs should have been changed! Nope....... going to have a serious chat with garage this morning. So all in all, not a happy person with the car... what next??? Its a shame because it’s a good looking car, but now I’m beginning to get rather hacked off. Wouldn’t now recommend anyone to Citroen, where before I was a big fan. Just think, if i had had my two young kids in the car, poodling along around some country lanes one Sunday morning.... the coil spring snaps...digs into tyre..... mmmmm... my kids and I would have not been a pretty site. I’M NOT HAPPY with Citroen on this, it should have made a bigger effort to recall the cars and the dealers should have fixed them when they have then in!
Submitted: 19/05/2009 10:03:12 | ID: 2981
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I have had this since new, and now with 70,000 on the clock, the only single problem this car has given me was a broken front suspension spring. Aside from normal servicing this wee car has never missed a beat or let me down. The drop links have been replaced and that was under warranty and my last service I replaced the discs all round, although they could have lasted longer and I wanted a sharper bite. Nothing unusual or out of the ordinary for the mileage and considering it the sports model. My only gripe is Citroen servicing costs are higher than I expected. I’m really surprised at some of the reviews, as I find the build quality OK; its reliability has been excellent and handles like a super mini should and although its touted as a hot hatch. I feel it should have had way more power. My only gripe, like the MINI’s, it has no spare wheel, no traction control. It still looks the biz and I feel no need to change.
Responses to this review
GT 1.6 had car 2yrs, non stop problems, have had coil packs, hand brake problems, gear box sticks, had engine rebuild, new axel starter, drop links shocker, seat belt, missfiring and much more. Spent fortune on getting it fixed, nice looking car but dreadfully built. Now need second gt engine mount. Anyone reading this, do not buy a Citreon - Anthony Munro from Renfrewshire
Submitted: 19/05/2009 09:59:04 | ID: 2980
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Just bought a motorhome using the Citroen Relay SWB van as base vehicle. It is pulling to the left noticeably, and dealer tried to tell us it is the camber of the road. It does it on a flat motorway! Having it checked in a couple of days with local dealer. Otherwise van is lovely, comfortable, nippy, great turning circle, just like driving a car. I’d like to know how John Parker of Kent has resolved the same problem.
Responses to this review
Hi Sue. I have just purchased a Citroen Relay 2008 L3 H2. The Relay has the same problem pulling to the left. Has yours been rectified? If so what was the problem? Please provide any information, as this would be a great help. Kind Regards. Nick - Nick H from Swansea
My stearing was the same, it was bearings on top of front strut tops, put steel ones in costing £200 pound, one had broken one cracked. Hope this helps you, my van is relay 2004 2.8 with 52000 on clock campervan - Brian Forrester from England
Submitted: 19/05/2009 09:57:16 | ID: 2979
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I have had this car for over a year now and it has served me well, it has never let me down and is a pleasure to drive. The EGS gearbox took a little time to get used to but once you get the hang of it it works brilliantly. In full auto mode it never skips a beat and is silky smooth, (it can be a little jerky if you are a little heavy with your right foot ) but its not a sports saloon. My vehicle has now covered over 12000 miles we have travelled through France and Spain in it and it was very economical. I would not hesitate in recommending this vehicle to anyone.
Submitted: 19/05/2009 09:51:58 | ID: 2975
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I bought my first Berlingo in 2004, second in 2006 and the VTR in 2008. I have never had a breakdown in any of them (fingers crossed). The Berlingo 111 is just a great improvement on the earlier versions, and I thought they were brilliant. Load space, economy, reliability, ease of access are all great. Ride is good although road noise when empty can be tiresome on a rough road. This may be due to the fact I opted for the 16" alloy pack with Michelin Primacy tyres. My only other criticism is that when turning right out of a junction visibility is impaired slightly by the windscreen column. If you want a versatile practical vehicle this is the one, it may not be pretty in many peoples eyes but if looks don’t bother you will find it an excellent workhorse. Over the 6000 miles I have covered so far it has returned an average of 47 mpg.
Responses to this review
Hi, We have a Berlingo XTR bought in August 2009, it has a clunking noise coming from the nearside front, we have had a new steering rack put in but feel it still makes a clonking noise on certain roads. Is your vehicle quite noisy on uneven roads? We have the old style berlingo van which is quieter. Our dealer says it is due to the hard suspension! not sure, your comments would be welcome - Sharon Witham
My Berlingo has the same clunk-sound on rough roads when crossing small holes or bumps. Citroen has released a service-instruction on this matter and has put some metal-thing underneath near the front wheels. This has helped a bit but the clunk is still there - Michael Wechter from Denmark
Tell your dealer he needs to be more up to date with things and he needs to upgrade the shocks as this is a common fault. Both of our 2010 Berlingos have had this done one after 7000 miles, the other didn’t make it out of the showroom. Mind you we now have 7 citroens and find them very reliable cars! We use them as taxis and can’t fault the Berlingo; loads of space and customers love them. One more thing, if you run the 1.6 hdi it must have the recommended oil in it. Some garages don’t use low ash oils and this will cause turbo problems and major engine issues - Clive Blakesley from Norfolk
I have just bought a 2009 Citroen Berlingo VTR Multispace petrol with around 6500 miles on the clock.I have only had it for about 3 weeks now, I am generally happy with it apart from the suspension which is very poor on rough or certain types of roads. It’s also very noisy at times even just going over small undulations in road, and sometimes makes a clonking noise from the front drivers side which then seems to reverberate under the footwell and seat or centre of the vehicle towards the rear. It’s very disconcerting, and a bit of a worry, so much so that I’ve now arranged for it to go back to the dealer for an inspection. I have telephoned the dealer already but the person I spoke to at service, although very helpful, said he had not heard of any particular problem with the suspension on this car, but mentioned that one possibility might be a faulty ball joint. I previously owned the old style Berlingo Multispace and never had any similar problems, and found the overall ride to be very good. Has anybody else had any similar problems with the suspension on the new Berlingo? BERLINGO OWNER from Cheshire
I have now had my Berlingo inspected at the Citroen dealer, re the rough suspension and clonking noise on certain road surfaces.I was initially told that there was some play in the front suspension mounts, and since then that the front suspension links were faulty. The dealer has ordered new parts and I await the result of these being fitted in the near future - BERLINGO OWNER from Cheshire
I too have a 2009 hdi xtr which has the dreaded clunk, seems like a hollow metallic clunk over certain surfaces from the front off side. My local main dealer refuses to accept that there is a problem with the front shocks on these vehicles. First visit, control cups were fitted - made no difference at all. Second visit, clamps fitted (not sure what they are) the clunk is still there but the front end is much stiffer which now sometimes causes vibration in the cabin but on the plus side I can now go around bends much faster! Third visit their "master tech" spent two days with the car before deciding that the clunk is a "characteristic" of the Berlingo! I am now going to try to put up with the noise although would be very interested in others experiences - Hamish MacHaggis from Clackmannanshire
I got a 2010 1.6 XTR Multispace and had the clunking from the beginning. This is normally at speeds below 40mph on uneven surfaces, also a knock when braking in reverse, this is also mostly on the front passengers side. Replacement units were fitted to both front suspensions but there was no improvement. The car is in again for more tests. Does anybody know the legal situation in these kind of circumstances? - Kevin Quinn from County Down
I have the same problem with my 2009 Berlingo van clunking when going over small bumps also when reversing/braking. Been back three times, still no fix - Dr Bob from England
kevin quinn from County Down has responded to review - ID: 2973.
Got a 2010 1.6 XTR MULTISPACE and had the clunking from the beginning. This is normally at speeds below 40mph on uneven surfaces, also a knock when braking in reverse, this is also mostly on the front passengers side. Replacement units were fitted to both front suspensions but no improvement. The car is in again for more tests.Does anybody know the legal situation in these kind of circumstances?
Submitted: 19/05/2009 09:47:58 | ID: 2973
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A great roomy car that has been very reliable over the 4.5 years I have owned it.
Submitted: 15/05/2009 09:23:18 | ID: 2954
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The outgoing model of the Citroen Berlingo van is still one you should consider for your next purchase. A good payload for it’s size, comfortable and well equipped interior plus some very good discounts at the moment adds up to a very good deal! With a payload of either 600 or 800kg, depending on model, it will take a fair amount of goods and equipment. When fully laden expect an average of just over 40mpg (don’t believe the 50+ mpg figures some publications are quoting). The ride and handling are more than adequate for the type of vehicle and with the addition of ABS braking and optional air con to the Enterprise model it becomes a real contender in it’s class. The diesel model will always give you a better resale value, although the fuel savings against petrol models aren’t what they used to be. An LPG model is also offered at an additional cost. There are a variety of engine sizes and outputs. The 1.9 HDi is the one to go for if you want all-round performance, low running costs and reliability. Remember to also consider the Peugeot Partner van as it is almost identical to the Berlingo. It may come down to who is offering the best deal in your area and where the local dealership is. Eco-mode means you won’t end up with a flat battery if leaving the radio on whilst the engine isn’t running and the central locking adds to the security levels you need in a commercial vehicle. Go for the mid to high level spec with electric windows (one touch opening for driver) and upgraded radio and CD player (with optional automatic traffic alerts). Servicing with Citroen dealerships is from £150 for the basic to £250 for the intermediate service, although an independent garage can bring these costs down further. As with any small panel van to be used for carrying goods or equipment, get it ply-lined from day one. You’ll soon see the results if you don’t! Citroen vans come with a 3 year warranty and breakdown cover included. The outgoing model Berlingo van can now be purchased (if you can still find one, as numbers are limited) from as little as £8000 OTR inc VAT. Optional extras include full bulkhead (mesh or solid) and a choice of seat fabric on some models. Search on-line and you’ll see used examples being sold with 200K miles or the clock and still going strong. Definitely worth considering alongside the Ford Connect, VW Caddy and others in the car-derived van market.
Responses to this review
Thanks for the review, very informative and reassuring as I’ve just bought one.It sounds like a good un - Lee from Yorkshire
Thanks great report, looks like I have done the right thing in buying one then - Mark Skidmore from England
Submitted: 14/05/2009 10:44:55 | ID: 2951
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I bought this van to convert into a motor home and did so with out too many problems... apart from the stainless steel door guide which seems to have flecks of rust on it - put this down to poor grade used. I have also had two tyre valves that leaked - had them replaced. Engine management light came on a few times, disconnected battery to reset it and have had no problems since. I have covered 16000 miles so far and have had no major faults the van has had two recalls one point when buying a new van always walk round it and check it it for damage as when I washing the van a week later I noticed a patch of tiny little holes on sliding door. I was surprised that it was filler and after jumping up and down I returned the van and got another door off the dealer. That is about it really.
Submitted: 14/05/2009 10:35:24 | ID: 2947
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As previously stated I have had problems with the windscreen - in having double images at night. Like Susan Hydes I had problems getting showroom staff to see this. I eventually got hold of ’Chrissy Hughes’ at Citroen who advised this was a recognised problem but with no cure. She did authorise a new screen to be fitted but warned it may make the matter worse. The new screen is however the same as my last and like Mike Faben I feel it is not safe and I cannot understand how it can be deemed as fit.
Submitted: 14/05/2009 10:27:07 | ID: 2945
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Our Citroen C1 (June 2007) has developed a slipping clutch after only 35000 miles - most of which has been done on motorways, not around town. Having done some research on the Internet, I suspect that this is a design or manufacturing fault - common to Toyota Aygo’s and Peugeot 107’s as they share the same engine. I have taken the car into the Citroen garage this week, and have told them that I expect the clutch to be replaced under warranty, but they say that this is unlikely as the clutch is only guaranteed for 12000 miles. If the garage cannot replace the clutch under warranty, I will take this to Trading Standards, as I don’t believe that 35000 miles on one clutch demonstrates "merchantable quality". If others out there have experienced similar problems, perhaps we could consider a class action against Citroen? It’s a real shame as aside from the clutch problem, we are very happy with the car.
Responses to this review
I bought my C1 in 07. I’ve had door seals leaking, the driver’s side window got jammed, there have been problems with the brakes, the interior has pulls all over it, the back seat doesn’t sit properly, the clutch has just gone and now the baffles in the exhaust have gone. Apart from that its great!!!!!! I agree, we should all get together and get these problems sorted out. It’s in the garage at the moment and if they don’t agree to sort my problems out I’m going to the papers to get it published. When you pay a lot of money for a car you expect it to last at least 5years!!! - Jane from Yorkshire
I absolutely loved my car, it was perfect just for me. I wasn’t expecting anything flash, just cheap & easy to park anywhere etc etc. 16,000 miles down the line the clutch seems to have gone. It is booked in at the Citroen garage in a few days and I am dreading the response, although still under warranty. I will definately take it further if I am stuck with a ridiculously expensive bill, especially when last service I told Citroen the clutch was making a squeaking noise & they advised it was fine, no problems whatsoever - Danielle from Yorkshire
My clutch assembly fell apart after 24,000 miles and I had it replaced under warranty. The cost of this if I hadn’t been covered would have been £700. I’m very disappointed with what’s happened; such a major fault for a car that’s not even 4 years old yet. Citroen main dealer was initially implying that the clutch problem was due to my driving style, which they knew nothing about. Turns out it was nonsense and as I have already mentioned, the clutch assembly had fallen to pieces, which is a major fault in my book. I would also be happy to converse with anyone else who has had the same or other problems with their C1 - Dominic from Wales
I also have developed a clutch issue with my C1 Citroen. I have also been told that my warranty does not cover a new one as I have done 36,000 miles in two and a half years, I was told the warranty covers 12,000 miles and that changed to 20,000! What happened with you? - Selena Davis from England
I too am the "proud" owner of a C1. Sadly I bought it after reading the reviews re: the clutch and the breaking problems. My clutch exploded (according to the mechanic) at 20,000miles and my brakes make the most horrendous noise, even with only 30% wearage. To add to it - the exhaust makes it sound like I’m driving a boy racers car......all in all, very disappointed. Wouldn’t buy Citreon again - even if I do like the look of the new DS3! - Kathy from England
Submitted: 12/05/2009 15:19:29 | ID: 2941
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An excellent car for around town. Very good road handling, easy to drive and to maintain. No problems at all. I am very happy with it.
Submitted: 12/05/2009 15:00:15 | ID: 2933
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It may look like Postman Pat’s van but by golly can you pack a lot of stuff into this car. It is the perfect family car ideal for holidays where you can safely pack everything but the kitchen sink in ready for the off. It may not be sporty, good looking or speedy but it has everything else going for it.
Submitted: 11/05/2009 09:09:48 | ID: 2928
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Fantastic car, comfortable, ultra reliable with 140k on the clock. Not one single issue with it, I love it. 1.4 is a bit underpowered but is better than my last 02 reg Almera which was an awful, awful car.
Submitted: 06/05/2009 11:54:43 | ID: 2901
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Quite frankly the cheapest car I have ever owned. I bought it as third owner and from the day I used it, apart from normal servicing and new tires have had no problems at all. Everything works as it should, though I do not think that the seats are very robust; but having owned Citroen’s for many years I do not expect them to be as Citroen have never been that clever making trim have they? But the C5 gets top marks for performance and is very cheap to run, plus the emissions are good and that means cheaper tax disc. Changing it this year and my next car is going to be a C5 Diesel. Forgot to mention the exhaust. It still has the original exhaust from new: I cannot believe it. Mileage now 102000 miles.
Submitted: 06/05/2009 10:04:41 | ID: 2894
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Can you help? I have a problem with a broken front passengers seat, runner sliding selection bracket. With part number printed on 00024698 plus 4 >POM< size 2"ins or 50mm in length. Is it possible to purchase replacement without changing the complete seat frame base, at £252 approx?
Submitted: 06/05/2009 09:59:45 | ID: 2892
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I bought my Citroen C2 from Dutton Forshaw as a demonstrator and it had done 15000 miles. I have done 8000 on top and my clutch bearing has gone and they said its not covered under my warranty and to get a new one is £500. Does anyone know what I should do?
Responses to this review
Don’t worry about it it’ll run for ages and then you replace the clutch when it is required, honestly - John Mc from Lanarkshire
Submitted: 05/05/2009 14:24:10 | ID: 2887
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I’ve had mine for six months now, just about the longest I’ve kept a car as I get bored. I love this car to bits, it’s fun, fairly economical and it’s not a run-of-the-mill car like the rest of the cars but the down-side is mine developed a leak but it’s not major and if you take the pillars out and replace them it does seem to stop it till you go over a speed bump!!!
Submitted: 24/04/2009 08:33:57 | ID: 2849
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Excellent fuel economy (48mpg to 51mpg) too. I used this car for my 500 mile weekly commute to work on motorways and fast A roads. The performance from the 1.1 was acceptable, which was to be expected. The running costs were excellent (Group 1, 20,000 mile service intervals). The only problem with the car was the rubbish build quality. The dealers also leave a lot to be desired! But overall a good car, so much so my parents bought it off me 2 years ago and still have it.
Submitted: 20/04/2009 13:05:52 | ID: 2828
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I’m very pleased with my car, value for money but I bought it for the driving position - very comfortable and high seat. Only complaint is the turning circle!
Responses to this review
Yes, for such a small car, the turning circle is very large. Other than that, I had my C3 for over three years and did thousands of miles in it. Sadly I had an accident at 145,000 miles and it was written off. Hardly ever cost me a penny to maintain. Go on, buy one - Dave from England
Submitted: 16/04/2009 09:46:26 | ID: 2812
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I have recently purchased a C2 VTR. Fast, good looking little car. There is one bad thing, its not a smooth ride at all. Also everytime I lock the car the alarm goes off. Talk about an attention seeker hey! If anybody knows how to stop this please let me know.
Responses to this review
Mine used to do this, I used to have to lock, unlock then lock it again to stop it doing this. Aparently it was something to do with the original CD player not being uninstalled properly when replaced with a new one - Ashleigh from England
Submitted: 07/04/2009 10:34:21 | ID: 2758
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Like Mike I am finding the triple vision of oncoming headlights more than annoying now. It’s dangerous and how the staff at the dealership where I bought it can’t see what I see I don’t know. Citroen customer relations deny any reports of this so until anyone else who has this problem but hasn’t reported it actually does so those of us who are increasingly niggled by it will get even more so!!! Other than the problem I have with the screen, I love the car. It is a comfortable car, spacious, economical and does drive smoothly once you get used to the gearbox. Please report this problem if you have it: looking at oncoming traffic at night (when driving in the dark) the further away oncoming vehicles are the worse the problem is. The oncoming headlights are like looking at headlights with a set of illuminated eyebrows above them and from a further distance you can even see another above that one. I would be interested to know how Mike got on with trading standards.
Submitted: 07/04/2009 10:19:00 | ID: 2752
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Pleased with panel van motorhome conversion on Citroen Relay. So far so good 7000 miles fuel 37 to 38mpg. Do feel at times on limit of ability in reverse as if could do with lower gear although no judder etc. Can anyone tell me what parts if any are different on a Citroen van than on Fiat van regards drive train units from axels gearbox clutch engine or any differences at all. Regards Ray.
Submitted: 23/03/2009 10:36:02 | ID: 2694
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Van purchased in April 2007. Nice cab and good to drive till the problems started. Spare wheel carrier would not work - lost days of work getting it fixed. Had accident van in repair shop 10 weeks waiting for body panel. Side door warning light kept coming on - still disconnected. Starter motor has been replaced twice, off road 3 days both times. Back door been replaced as 2 cracks appeared in it, days work lost again. Waiting for this door to be replaced as same 2 cracks appeared in new door. Side door hinge had to be replaced. Steering rack went, off road another week. Charge light stayed on garage said it needed alternator took 4 days to fit , just the same then said it needed wiring harness another 3 weeks off the road. Day I picked it up fuel gauge was not working took 3 more days to sort out. Got van back it now uses 1lt of water a day - I’d never used any in the previous 2 years. 10 days later the clutch has gone. Up to now I’ve spent over £2500 on van hires. Phoned Citroen UK to complain but they say it has nothing to do with them.
Responses to this review
Reading your report, I can make yours look like a small problem. Here is a list of my problems on a 07 model: 2x gear boxes, 3x clutches, 1x steering rack, 1x cv joint, 1x spare wheel housing,, 2x cat converter 1x set of new back doors, 1x air bag sensor, 1x starter motor, 8x set of brake pads, the list is endless, and i have only done 35000 miles. It has cost me thousands in hire charges, I will never recommend citreon. Glad to get that of my chest - John Simons from Yorkshire
Submitted: 23/03/2009 09:15:38 | ID: 2676
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Traded in a 2003 Ducato. It is a good van, nice and quiet and very comfortable cab, mine has a/c & factory bulkhead. Fully adjustable seat and steering column makes for a perfect driving position with lots of space for stowing odds and ends. Good access to load space in the rear, MUCH better to step intro than any RWD van (e.g. Sprinter, Transit, Iveco). Mercedes dealer could not get anywhere near the contract rental I got from Citroen & the van has more spec that a Sprinter too. Great on fuel too if driven carefully, I can get almost 40mpg! & average 35+mpg. Only real criticism is with the mirrors as they are not as good for vision as the previous models. Good all round reliable van will have another one.
Submitted: 19/03/2009 09:47:21 | ID: 2666
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I’m leasing a Citroen Relay LWb 08. This van is currently on 28000 miles and the amount of work that has been carried out has shocked me and a part of me is glad that is on a lease. I have had a new gearbox and clutch fitted. The fuel pump failed, the brakes gave up on me and the driver’s seat has locked itself in the worst position going. Also, the most recent fault is that the exhaust pipe has snapped... this van is costing me £600 per month and if the truth be known its not worth £6 a month, I think the only good thing about this van is that it looks really smart; shame the engine is not as good.
Submitted: 11/03/2009 09:11:59 | ID: 2619
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Excellent spacious seats - able to fit 3 child seats across the back, 2 with Isofix. Not impressed with fuel economy. Seem to get about 35mpg around town and 45mpg on a run - less if we have the roof box on. Solid car, we have had to fix odd bits on it. Eg: brakes, exhaust, but it is 7 years old now, so nothing not expected for its age. Reliable and drives brilliantly. Very comfy. Would buy again.
Submitted: 09/03/2009 09:37:22 | ID: 2615
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Me again - just had to replace the radiator for a third time and the car is just over 3 years old. Worst car I’ve ever owned and is due to be sold shortly. Had recalls, brake failures, loads of intermittent faults which may exist or not depending on accuracy of the car’s fault log. Not helped by terrible local dealership whose eyes light up as I walk in to ask for repairs (again). They are on speed dial on my phone which can’t be a good thing...
Submitted: 26/02/2009 08:45:54 | ID: 2561
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Mixed feelings. I had one of the first VTS’s released (a 54 plate) and this is a fun car to own day to day. I still don’t want to sell; it handles superbly, has bags of grip (it just turns in and turns in and turns in) and about as much grunt as you will get for the money/insurance group. One thing I particularly like is that it sounds fantastic as standard (I’m an advocate of keeping cars standard), both in terms of induction sound and exhaust note. Everyday pedestrians turn heads and are surprised to see a standard C2! I would love this car if it wasn’t for the problems which, thanks to warranty and sheer driving pleasure, haven’t yet totally ruined my ownership experience. After a year of ownership and 14000 miles it became apparent that the engine had developed a major fault; it ’knocked’ at tick-over and had lost both it’s high rev power and characteristic ’scream’ (it revs to over 7000rpm with the power really kicking in at 6000rpm). Following COUNTLESS trips to the dealer, 11 months and 11,000 miles they finally replaced the engine. Result you may think, but the cars prime had been ruined and I had spent much of the year flying round in a comedy 3 cylinder C1! So, everything was cool with the car until at 35,000 miles, BANG, the gearbox disintegrates. My 1400cc Saxo did this twice - speaking from experience it seems to happen when applying power in a tight, low gear corner (so when you have a lot of lock on) - beware. Fortunately I was still 1,000 miles and a month within the warranty period. However I waited about 6 weeks for my new gearbox to come in (anybody want a review on 3 cylinder C1??) and then it was returned undriveable. You had to turn the engine off to select 1st or reverse for goodness sake, and they gave it me back! It was clearly the clutch and the Citroen Service Manger insisted I pay for the new clutch job in full, labour and parts, and quoted £650. Which competent technician marries a new gearbox with a dead clutch?? To cut a long story short I got trading standards and an independent mechanic involved, wrote a 2000 word letter and ended up paying £150, only because I’m a nice guy. I had proved the Service Manager had instructed his technician to fit the useless clutch whilst lying to me constantly to try and dig his way out of the resulting hole - bizarre. When I next went to the dealership he no longer worked there. The only other problem I have had was the alternator breaking, so no electrics, which led to me locked in the car and trundling down the hard shoulder at 10mph with no wipers in the rain - the engine would not respond to the throttle and just ticked over at about 1200rpm! Weird! It went to show just how much modern cars rely on electrics. So the two major problems aside I have had a decent 4.5 years with this car and enjoyed every mile driven. There are rattles, it’s a Citroen - so if you want your cheap car to be comfy and refined don’t buy it, if you want your cheap car for ’driving’ then do. Finally, there are many bad reviews on this page but you must remember that people often won’t bother writing a review if they have a happy ownership, they are unlikely to even visit sites such as this. There are many C2’s on the road and their reliability reputation is respectable. Positives - Fun ’GTI’ driving, Good Value. Negatives - Average build quality, Dealer service couldn’t be any worse.
Submitted: 26/02/2009 08:43:27 | ID: 2560
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I have the 3lt Relay which has now done only 21k, I have a problem with the clutch slipping. I have been told this could be a problem with the duel mass flywheel, is this a common fault?
Submitted: 24/02/2009 09:26:54 | ID: 2552
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Like others mine has been into the garage so many times. ABS recall. Trim on inside wheel arches coming off within month of buying it. I’ve had so many speed control failures but the garage ignored it the first time it happened then it didn’t happen again until it was out of warranty. Now the turbo has failed. I’ve done 90000km; is the turbo covered by any warranty?
Submitted: 23/02/2009 10:15:53 | ID: 2548
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A private purchase with FSH. Was 2 years old at time of purchase. Were it not for manufacturer’s warranty and then an independent extended warranty this wee car would have cost me an absolute fortune. It’s a great wee car to drive and has extras like cruise control, and paddle-shift gear change. But it’s very poor build quality. So far I’ve had to replace:- 1x car seat, window mechanism, 4 wheel bearings, 3 suspension coil springs, alternator, battery, core cable (caused complete engine failure), timing belt, steering wishbone, 2 steering droplinks, a set of discs and breaks, and I’m now told that my steering-rack will require replacing. Most of my life I’ve driven VWs and never had so many faults in such a short time, with a car that is only 5 years old. The C2 looks really cool and it handles the road really well, and has enough power to overtake most traffic on the road BUT stay clear of it unless you have a good warranty (mine is with Warranty Direct £300/yr), and have time to be travelling back and forward to the garage (it is also an awkward DIY car in terms of access to parts of the engine, and some jobs require specialist Citroen tools). There is also a most unusual circuit configuration on the alternator which is tied into the computerised Engine Management System, which means that you have to buy the authentic Citroen parts... and in this case I had to wait 14 days for delivery of the part to the Citroen dealer... with no provision of a courtesy car. The biggest blow was the trade-in value of £1400 that I was quoted. Three years ago I paid £6,200. I’m saving my pennies for a VW when my C2 warranty runs out at 110,000 miles. The C2 may look pretty but look are deceiving because it’s money down the drain.
Submitted: 17/02/2009 09:38:34 | ID: 2532
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From day 1 steering has been pulling to the left. When I reported it to the dealer their reply was "It’s down to the terrain of the road". It makes a horrible noise at the back when going over humps. Very poor for reversing, shudders quite a lot. Wing mirrors vibrate when travelling at 60+.
Submitted: 16/02/2009 09:38:05 | ID: 2525
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An ideal family car, good to drive with excellent visibility, a great flexible engine, very comfortable seats, the driver’s with easy adjustment to give a very comfortable driving position. The very simple six gear automatic mode is smooth once the driver becomes used to judging the changes to give the passengers a very unruffled journey. The display is very clear and the information that can be selected is simply found. Likewise, the sound system is good and easily used. There are plenty of storage spaces for the occupants of the first and second row, the kids in the back have very little however. The climate control is excellent with personal controls for both the front seat passenger and for those in the second row. Security is excellent, including laminated side windows with dimmed rear windows. There are built in sun blinds for all of the rear passengers including one on the opening glass in the hatch! Even with the dimmed glass the cabin is light and airy, helped by having a huge windscreen. The sun shields for the front passenger and driver are huge, sliding down a track to the level of the rear-view mirror, these shields let very little sun enter around them when driving when the sun is low in the sky. The car is proving to be almost as economical as our previous trouble free Xsara Picasso, for us our new car is a worthy replacement and we look forward to many happy and comfortable journeys.
Submitted: 10/02/2009 09:58:25 | ID: 2498
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Upon buying this car in 2004 (2nd owner), I was initially quite pleased with it. It drove well and was a great spacious car for the family. However, after owning the car for less than 3 months, the oil sensor started to go off every time the car was started, the warning lamp for the water level also came on and the central display monitor, steering wheel controls for radio etc all stopped working. It was taken to a Citroen main dealer who reset one of the computers. Literally 2 days out of warranty, the cylinder head went, swiftly followed by the crank shaft, the hydrolastic pump and many other faults occurred. The car now has had to have one of the 5 computers reset yet again as the accelerator pedal was to the floor and it was impossible to drive, the suspension still has a mind of it’s own and raises and lowers when it feels like it even when parked, the alternator has been replaced and yet the car still now has flickering headlights and central display unit. Oh and the immobiliser turns off when it feels like it, and sometimes it can take over 30 mins to get the car to recognise the key. It is yet again going to have to go back to a main dealer for repairs etc, and quite frankly, I only still have the car as I can not afford to get rid of it, but upon working out the amount spent on repairs etc I have calculated I have spent more than was originally paid for the car. (It does have/has had other faults too, non locking door, leaking window, diesel leak which 3 garages can not locate, seized callipers, exhaust damaged due to speed bumps.....the list goes on) To cap it all tonight I read the health review on here, and noticed that myself and the children have been feeling ill for a while - headaches, flu like symptoms, fatigue etc, and am now wondering if even thought the car is regularly serviced, we have a similar problem?)
Submitted: 09/02/2009 09:17:37 | ID: 2489
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Van purchased in June 2007, new clutch fitted June 2008 at 17,900 miles. Now its back into Citroen for ANOTHER clutch at 28,000 miles (Jan 09). I have noticed other people have had juddering whilst reversing which is why I’m wondering if its a common fault, not purely driver error as has been commented by Citroen UK?! Oh and plus several software updates when it has been into Citroen!!
Submitted: 06/02/2009 09:03:13 | ID: 2478
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Best car I ever had, I have had this car for 5 years and been all over France and Ireland. It’s nippy and has good handling; best of all there is no bally gadgets to go wrong - the only major work I have done is a new drive shaft, it cost £45 and took an hour to replace... simple and easy - A GREAT CAR!
Submitted: 02/02/2009 11:03:35 | ID: 2459
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I needed to change my Merc Vito for a wider vehicle, so having spent some time and measuring many interior widths decided on 2 - the Merc Sprinter or the Citroen Relay 3. However, Merc dealer failed to ring me back so the Citroen Relay was ordered. I opted for special order paint and lots of extra’s. Having waited 3 months for the vehicle to arrive and then it needed a full respray I should have stopped at buying it then. Vehicle then arrived another month later and wipers didnt work, fuse had blown, so checked the rest of them and all fuses were put in wrong (come on... 30amp fuses protecting 10amp circuits) How dangerous is that? A week later at 1am the horn decided to go off while I was in bed and then burnt out setting the loom on fire (tried disconnecting the battery in a hurry, you need tools to lift the floor up to do this). A week later the van broke down twice, waited 3 months for a temp repair. Egr faults every week, dash trim falls off, clutch judders in reverse, gearbox crunches in 3rd, it rains inside the van (could grow tomatoes in the back). Brake pedal decides to hit the floor randomly, paintwork is now peeling off. Smokes like my Grandads pipe, engine rattles louder than a baby on steroids, fuel consumption 26mpg, poor heating. Why oh why do they fit black mirrors and grey bumpers. I have had quite a lot of vans over the years and this has to be the worst van I have ever had. At the moment it is back in the garage for more repairs, this is 10mins after they brought it back after been away for 3 weeks. The van is generally very comfy and has a real nice driving position, loads of carrying capacity and thats about all. I do hope Citroen can sort all the major faults with these vans and I’m sure they will.
Submitted: 02/02/2009 10:41:46 | ID: 2451
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Improvement over old model, however poor build quality, dealership backup and understanding will have me looking for alternative manufacturers when replacing this vehicle. 1. Washer jets failed to work correctly from new. 2. Rear door button releases fell out 1st time used. 3. Door mirrors vibrate and rattle at high speed. 4. Drivers lumber support failed with a loud bang while negotiating a roundabout (at 5000 miles) 5. Stitching in duel passenger seat started coming apart which is hardly ever used.(at 7000 miles) 6. Sat nav failed to work (at 11000 miles) 7. Cooling system fractured a pipe and lost fluid (at 13000 miles)
Submitted: 30/01/2009 09:27:31 | ID: 2448
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My C2’S CLUTCH HAS ALSO GONE AT 10,000 miles! My local garage are friendly but I’ve had to take the car in for an unidentified noise three times and they still cannot detect it. Even my deaf dad can hear it! I’m just writing to head office to complain.
Submitted: 28/01/2009 11:04:06 | ID: 2443
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The best van ever! I have had mine now for six months. The 2.0lt version; no problems what so ever!
Submitted: 26/01/2009 09:59:56 | ID: 2431
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I bought my C2 7 months ago after my Ford Ka gave up on me. Big mistake! The handling is very poor, going around roundabouts at 24 mph makes me feel unsafe and I feel uncomfortable doing the speed limit most of the time. Now it is needing numerous engine diagnostics as the engine management warning light keeps coming on. All faults are coming up as unknown? I think there are far better cars than this to buy in the price range.
Submitted: 26/01/2009 09:47:02 | ID: 2426
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Having driven over 800,000 miles in my previous 2 Citroen’s (c15d’s). I expected the Berlingo to be a huge improvement in term of comforts etc.. no more third world driving conditions.. everything was an improvement, except the fuel consumption which I had been led to believe would be better than the 38 mpg I was consistently achieving (the c15s would never drop lower than 41 mpg). The recent fuel price hikes convinced me to back off the throttle and 45 mpg is readily attainable. Comfort and drive wise this is the best van I have driven in nearly 2,000,000 miles as a courier but mpg is the god that drives my life now and I am looking elsewhere.
Submitted: 23/01/2009 09:13:35 | ID: 2423
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No problems with our C4 GP, it is comfortable, very economical and above all spacious enough to get the grandchildren and all their luggage in when they come to stay. The EGS is great around town or in traffic and coupled with the variable rate steering it makes for a very relaxed and easy car to drive. I do wonder at some of the reviews I read about the C4GP before I bought one, why it is said to suffer from body roll when pushed hard on twisty road’s... it isn’t a sports coupe but a very capable seven seater that has performed perfectly for us so far.
Submitted: 22/01/2009 10:45:51 | ID: 2417
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Having read lots of reviews on here I had to have my say - this car is brilliant. I have the EGS model and the gears smoothly change with no hassle. I have had this car just over a year and the only problem is the petrol cap has started to stick which apparently is a fault so I am awaiting instructions from Citroen. I have 2 children and the 7 seats help with trips with Grand parents etc. Without the 2 extra seats up its great for camping as we can fit everything in the boot.
Submitted: 22/01/2009 10:40:57 | ID: 2416
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I have a 1.4HDi and am a driving instructor. I cannot rate this little car highly enough. It hasn’t missed a beat from the day I bought it (I know that I have just jinxed myself and that tomorrow it will probably break down...!!). I have spent less than £400 on servicing it since new (at a Citroen dealer). It has now done 48,000 miles and I have just had the clutch replaced at a cost of £551 at a local garage (not a Citroen dealer) which I think isn’t bad considering that the clutch takes a big battering with lots of clutch control doing low speed manoeuvres. The local garage is run by two guys who are ex-Citroen and Peugeot and they have a 1.4 HDi as their ’gopher’ car..... if two mechanics have this as their car of choice that’s good enough for me!!
Submitted: 21/01/2009 09:07:42 | ID: 2412
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Citroen have had such a poor reputation in the past it’s hard to believe these new C models are made by the same manufacturer. My wife runs a C1 and loves it but this C5 is something else. My previous car was a 2006 Passat but this new C5 tourer beats it in every way possible. Firstly it look beautiful from every angle, it’s a chunky squat design very Germanic, but somehow looks elegant and sporty. On the road it performs beautifully plenty of power, very very smooth engine and cruises very quietly, economy is around 45 mpg. But the most impressive feature is the build quality it’s outstanding for a car in this price range. Now I used to like my Passat but looking back I would rate it as 6.5 out of 10 this C5 would rate about 8.5, maybe 9 it’s that good.
Submitted: 21/01/2009 09:05:44 | ID: 2411
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I am with David Bamlett on this - mine is just over 12 months old and I have had it in every month for one thing or another. It’s had an egr problem for the last 12 months and Citroen say it’s nothing to do with them. The van is on my drive and not running at all. Citroen should look after the people that have their vans. I WOULD NEVER HAVE A VAN FROM THEM AGAIN!!! Looks like mine is going to take a court case to put it right...
Submitted: 19/01/2009 09:19:11 | ID: 2396
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My car is only 6 months old and has a burning smell - more or less since I got it. The brakes failed 2 days ago and also the clutch. Dealer now says I must have been driving with my feet on the clutch. I don’t do this - ever - I have been driving over 20 years. What can the problem be? Please help.
Submitted: 16/01/2009 14:47:08 | ID: 2385
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I have the C4 Hatchback. The windscreen is a major problem to me. Night driving is a nightmare because of the double and even triple vision! Oncoming car headlights, rear tail lights, brake lights and even street lights! You get an extra image of any light source just slightly above the true light source, then you get another image above that! It basically makes everything you see quite blurred and in my opinion this is a major safety issue. My car is a 2007 model and I have now made my dealer aware. I am awaiting feedback from Citroen and am approaching Trading Standards tomorrow. (Tuesday 13th Jan 2009), to see what to do next. As far as I can see the vehicle is not fit for purpose as it stands. If this problem can be resolved I would be completely satisfied with the car, if not it’s a waste of money.
Submitted: 13/01/2009 14:40:55 | ID: 2380
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Firstly, This is an AUTOMATIC CAR not Semi Auto as some might think. According to the DVLA the car is an Auto - You need group A on your licence to drive it. I got my C4 in Aug 07. And it has been the worst car I have had, but only for two reasons. 1. The EGS gearbox is rubbish, and you need to make sure that you change gear correctly otherwise you run the risk of getting clutch slip, and also flywheel damage. I can some of the posts on here are on cars with less than 5000 miles, maybe these people can repost after they reach this mileage and see if anything has changed? My car has had a failed tailgate switch, great with a car with 2 dogs locked in the boot in 35c. Rear brakes replaced at 3000 miles due to binding noise and clonking in reverse. This was an upgraded set of pads made specifically for the Grand Picasso only, they were released in April 2008 and as long as your car was under a year old and covered less than 4000 miles Citroen will replace with the new compound pads for free. The clutch started to slip on my Picasso around 3400 miles. Last week the Fire Service came out to cool it down as it caught fire on the driveway because the clutch had burnt out. And this has also damaged the flywheel. This is the second identical failure of this car as I have also found one with the same issues that was replaced by Citroen for free in Canterbury. My car is now in a dealer having a new clutch, flywheel and actuators as well as loads more software updates. I have been told that this might happen again in 5 or 6000 miles. And you want to buy one? You have been warned. The EGS is no good, it is poor in damp conditions because the micro processor that runs it gets effected by cold and damp. So if you get shudder when you pull away, go to a dealer and ask them to check it over, chances are the clutch is slipping. Go for the full auto or stick with the manual for the best car you can buy in its class. Without the EGS this car is incredible, but it is seriously bad as the problems cause you too many headaches.
Submitted: 07/01/2009 11:28:35 | ID: 2356
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Good to look at and roomy enough for four adults and their luggage without comfort being compromised. The drive is reasonable for the type of car although I get some tyre noise. The engine is smooth but the ESG gearbox is not, gear changes are slow and lumpy if driven hard. It is much better driven on manual rather than auto. Cabin controls are fiddly and take your eyes from the road, the panoramic windsreen is great for vision until sundown. With bright lights of the oncoming traffic the windscreen refracts the image and so lighting images double, very confusing. The effect is to have one set of lights plus a false image and when traffic is heavy it is easy to lose sight of cycles and motorcycles. Citroen have acknowledged this as a problem not just for my car and have changed my windscreen but true to their prediction, nothing has changed. I drive 25000 mile s a year and the car returns 50.4 mpg which is good for my pocket. Would I buy another? Yes I would even given my niggles.
Submitted: 07/01/2009 11:26:20 | ID: 2355
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I had my mine for nine years and sold it with 163,000 miles on the clock. In that time I found it an economical and reliable car. However a good maintenance regime is essential. Owners often neglect to change the hydraulic oil and coolant regularly, which leads to suspension and cylinder head /heater matrix problems respectively. The only issue I had was the front ABS sensor failed a couple of times. I would recommend this car a used buy with a good service history.
Submitted: 07/01/2009 11:06:38 | ID: 2345
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As usual - great looks, good engine, reliability and ride suspension for type of car. Done 25,0000 miles only drawbacks were glove box which seems a standard fault cost £75 to replace entire door unit. Electric windows seem a bit temperamental in cold weather and the worst fault which pisses me off is the windows badly steaming up and the aircon even on full blast in humid cold weather cannot clear it. The back window heater does clear the back window within 5mins but the condensation in all the car windows gets so bad it literally sometimes starts dripping off when its at its worst on all windows. Asked dealer to check aircon and they say its ok. Also checked seals and they are ok also, and the seat covers stain with water marks very easily. I’m thinking of ditching car soon as its getting on a bit now but apart from these niggles has been an ok family car bought second hand for £5,700 back in 2006.
Responses to this review
All of Peter’s review is true. It is the same for me - Shadrach Clarke from Yorkshire
Submitted: 07/01/2009 10:27:38 | ID: 2339
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Ok so it’s got a 1.4 litre engine giving not very much in terms of peak horsepower, but the car doesn’t exactly need much considering it weighs as little as it does. In addition to which it has a delightful amount of torque for it’s weight, and seems to reach peak torque (120Nm) at around 3000rpm, The real plus point with this car is not straight line performance, or practicality, or top speed, but handling. It can be delicately placed exactly where you want it corner after corner. With a surprising agility in turn in, and once into a corner it has the stability to be reassuring through the rest of the corner, but still adjustable on the throttle. The handling does have two slight downsides though. First being that the back of the car is so light that the weight transfer to the front under heavy braking can cause the back to become more than a little squirmy. Secondly the torsion beam rear suspension, whilst contributing to the more attractive characteristics of it’s handling, also make it more sensitive to broken road surfaces, and mid corner bumps than would be ideal. The sensodrive gearbox is a great feature, although it was the gearbox that has been the one thing that has ever caused me a problem. The selector rod broke, and as this is not a part unique to the sensodrive, I would not fault it as being anything more than bad luck. In short, they are amazing little cars and should be test driven before you jump to any conclusions about them.
Submitted: 02/01/2009 09:21:23 | ID: 2333
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Owned it for 8 months & 5000 miles so far, despite what others have said nothing at all has gone wrong. EGS can be a little lurchy until you get used to it, and it still sometimes chooses the wrong ratio. But usually it’s brilliant and it gives much better MPG & lower emissions than standard automatics. So economy is pretty good for such a roomy car, 32-33 MPG around town 45 on motorway. Interior is an absolute pleasure to use, seats fold really easily, kids love all the features it feels unlike any other car which all seem boring in comparison.
Submitted: 31/12/2008 08:33:37 | ID: 2328
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After hearing so many horror stories about the Renault Traffic/ Vauxhall Vivaro, I chose the Citroen Dispatch. What a great choice I made , its a wonderful vehicle to drive and even the standard HDI 90 swb van, the one I have purchased, is a real hard working van, with plenty of space and its really very sharp when you put your foot down. It comes with ABS, electric windows, emergency brake assist and Sat Navigation, all as standard. Servicing is approx every 20000 miles and the materials used in this van are very good quality indeed. Its really no wonder that this van has been given such great reviews and is International Van Of The Year 2008. If you want a van that drives and handles like a car, is nippy, has a great payload, lots of space, lots of shelving for your bits and pieces and holds its value, then forget the rest and buy the best. 5 out of 5 for me.
Responses to this review
What Peugeot dealership do you work for and how can you tell such blatant untruths? This van has more problems than the Queen and that’s saying something - Michael Sharpe from Australia
Submitted: 29/12/2008 10:10:27 | ID: 2309
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I have owned two, the first from new for 4 years being the 1.8 petrol exclusive and the second a 06 plate 2.0 petrol exclusive. I was so impressed with my first picasso it made perfect sence to go for the second, now 2 1/2 years old I have not regretted that decission for a sec. The 52 plate exclusive was impressively equiped but I was very impressed with the additional equipment on the later model having traction control/cruise control/auto lights & wipers/boot net and improvements to int & ext styling and trim quality, in short given they are the same car the newer model drives and feels noticably better. The cars space and practicality for our family in this price bracket is hard to beat. I intend to continue along this road and buy the C4 picasso in a year or so. Thank you Citroen, keep up the good work.
Submitted: 22/12/2008 09:35:25 | ID: 2296
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My C2 VTS needed a new clutch after just 10,000 miles. Citroen told me it would be £650 to replace as the car was just out of warranty. I got it done for £300 in the end at Derby clutch center.
Submitted: 22/12/2008 09:22:09 | ID: 2289
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Best car ever! Reliable, very economical - 60mpg plus low insurance. What more does one want?!
Submitted: 18/12/2008 15:55:54 | ID: 2279
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I own a Citroen c3 1.1 Vibe - I find the car is a perfect car for in town - easy to park - with good vision all round - also very good mpg - on the open roads I find the car is smooth with plenty of inside space - I am 6ft 1in tall - I do not find myself cramped up like many of the other cars of a similar size.
Submitted: 17/12/2008 11:20:14 | ID: 2274
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I have owned my C2 for 3.5 years now and apart from some minor problems with the headlights and the speed control, the car has been brilliant! Took if for a 2000 km drive in northern Sweden, -22 degrees and extremely snowy and icy roads and the car was surprisingly easy to manoeuvre even in these challenging conditions... a great car!
Submitted: 15/12/2008 10:51:46 | ID: 2267
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Having owned the previous 2.0Hdi Desire model for 3yrs and 69000 miles when I saw the new model I just had to drive it and when I did I ordered one. I loved my old one which I used for my 75 miles daily commute to work, carried my two Labrador’s and one Springer Spaniel and also towed my caravan. The economy, reliability and running costs were all fantastic. The new model does all that as well but with more space, equipment and refinement. I love it even more already, and after two months and 4000 miles every time I get in it a big smile comes across my face. I haven’t towed with it yet but I’m sure this new smaller but more powerful engine will be great at it because solo it can be quite quick if you want but drive it carefully and you can get 50mpg. It is more expensive than the old one especially if you have the one I’ve got but it really is worth every penny because it is so much better.
Submitted: 12/12/2008 16:49:00 | ID: 2249
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As basic good value family transport, that can cope with kids, dogs and a whole family luggage this vehicle is still very hard to beat for the price. The 1.6Hdi is surprisingly quick for overtaking once it is away from a standing start. Ours easily achieves 55 to the gallon and gets driven very briskly when on long journeys. 34K and only one minor fault (heater fan switch) repaired under warranty. Services (non franchised) cheap. All tyres original. It does what it says on the tin. A great cruiser when loaded. Quiet and spacious. We paid just over �11k for ours new - on the net. Both my daughters have the 2.0Hdi version. Both delighted, both trouble free.
Responses to this review
Hello, I’ve just read your report on the 1.6 diesel XPIC. Can you tell me please if your car is fitted with FAP or not. If fitted with FAP, how do you manage to get 55mpg? My email address is blondchaser64@gmail.com and I am very interested to receive your comments. Thank you - Rob Thomson from Fife and Kinross Shires
PLEASE tell how you get 55mpg from your 1.6 diesel XPIC. How do you measure your mpg and how many miles between top ups?? Thank you - Ben Bruce from Perthshire
Just seen questions. My car has done 47K now, another heater resistance gone -£60 quid fitted, also had to buy one tyre-rears still original and still in good nick. The onboard computer has done over 10,000 miles since last reset and is showing 54.9mpg. This car has a particulate filter but note it is not used much for short journeys, we have a non DPF Diesel Berlingo for those. If others are having consumption problems I guess they are using this engine for short journeys. It needs long hot runs to keep the exhaust clean and it also needs to be driven hard occasionally, up hills in lower gear. Run as i have run it, fuel consumption for such a big vehicle is astonishing, quite often the computer shows us whispering along at nearly 100 mpg. Range is upto 700 miles.. With a bit of effort on non motorway journeys 60 mpg is achievable. Had one other minor glitch in very cold weather (-10) a fuel sytem warning light came on, that was reset for nothing by my non franchised mechanic. He said something about preventing overfueling to protect the cat - Chris Raynes from Somerset
In response to those questions about the consumption, my 1.6HDi (110bhp version) is not fitted with the type of cat that needs fluid. I was under it yesterday for an oil change, it has a standard catalytic converter set right up under the manifold where it can get very hot, obviously the reason it works so well - Chris Raynes from Somerset
Submitted: 10/12/2008 10:39:18 | ID: 2245
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Had VTS since new and only done 20000 miles. Since new it has been back and forth to dealer. Revving when changing from 4th to 5th gear. Now the clutch has started to slip and have been told it needs a new clutch, which is not covered by warranty (surprise surprise!) - Cost of this £700 to £800!!
Submitted: 09/12/2008 10:06:04 | ID: 2239
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A very comfortable drive. Very reliable for the 2 years I had it. Only downside is that it had no holding power on ice or snow. Traded in, for that reason, for Nissan Almera Tino.
Submitted: 08/12/2008 10:35:43 | ID: 2234
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Same as the first review. Build quality was poor. My roof has no paint on it, just a gritty primer I think. Numerous recalls, one being the steering rack reported on other review, same with the imaginary door open buzzer when going round roundabouts. Also taken back now for the fifth time with poor brakes, they have changed nearly all except the servo under warranty and still broke, going in to have the servo changed next week. Side door being repaired as it locked me in the van without being able to open it from the inside, then I couldn’t open it from the outside either. Windscreen washers have fell apart once and been replaced. This is a good one that caused me some havoc on the roads... when indicating, the corners of the van flashed the right direction but the mirror indicators flashed the other direction.. the solution by Evans Halshaw at the time was black tape over the glass till the fault was found (classic) and one more I can remember is the heaters are so useless I had them looked at... no problem says Citroen - it’s that bad I have bought an inverter for the van to convert 12 volts into 240 volts and I now have a 1000 watt electric heater plugged in by my feet! It was a lot cheaper than going down the diesel cab heater route for about 600 quid plus fitting... I have had the van 2 years and am now looking for something else as the warranty is about to expire.. all this from brand new.
Responses to this review
Is this a wind up, or does this guy really plug a kilowatt fire into his van electrics? - Peter Eddowes from England
Submitted: 08/12/2008 10:24:10 | ID: 2230
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One star is being generous. I bought this car one year ago and have had nothing but trouble. The list of faults are endless - for example - engine needed to be replaced after 6 months due to unfixable oil leak; all the rear light clusters replaced due to water ingress; front braking system replaced due to a loud clunking noise whilst applying the brake in reverse; petrol cap mechanism replaced as the cap wouldn’t open from inside the car; gearbox removed and new actuator fitted as EGS system failed; dealer fitted a towbar and used the wrong wiring kit and had to go back to dealer three times to be fixed. There are more faults in this car but I don’t want to completely put you off buying one.
Submitted: 03/12/2008 09:45:11 | ID: 2210
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I have had mine for a year now with no problems at all. If you have a problem look up Bell warranty extensions for £20 a month - everything is covered including the clutch and gearbox parts.
Submitted: 25/11/2008 08:25:44 | ID: 2180
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C2 VTS 56 PLATE DO NOT BUY THIS CAR. I wanted something sporty after owning a heavy VW 1.2 POLO 04 reg. There was nothing wrong with my VW obviously, but just wanted some power. Anyway got this car in June 2008 and I wish I could turn back the clock and get my old car back... I mean where do I start!!!! The Gearbox is horrible; it’s clicky it doesn’t go into gear easily - it makes weird noises and it grinds, and it’s only 2 years old. The suspension is knackered already and I’m 100% certain there’s a steering rack fault which Citroen deny under their warranty scheme (surprise surprise.) The car rattles everywhere - it’s made from jelly, the parcel shelf rattles and squeaks, take the parcel shelf out and the boot still squeaks, the door cards rattle, the speaker covers rattle, everything rattles! It’s terrible! The paint is tearing away by the day; I admit to having stone chips on the VW but this is 2 years old and there’ll be no paint left on the bonnet soon!! The power delivery is not consistent at all, you think its sporty, but you will have to absolutely thrash this car to pieces to get anything out of it and this is probably why my engine makes very funny noises on idle. However, if they’re going to advertise a car as a hot hatch then make it one for gods sake!! My intake manifold bolts fell off within about a week of ownership (watch out for this VTS owners, and if you do own one I feel very sorry for you!) I now have a mysterious knocking from behind the stereo when I turn full lock and when it goes over some bumps. To top this list off it wouldn’t start for about 2 minutes on a cold morning the other day ha ha, imagine when its 6 years old it’ll be on the scrap heap! This car was registered in very late 2006 and all these problems already!! If you were thinking of buying one then don’t, they are crap. I’m only writing this to fend off any potential buyers as I paid a lot of money for this car every month and I don’t want you to do the same and fork out your hard earned cash for this French rubbish. PLEASE PLEASE PLEASE DON’T BUY! I WANTED ONE TOO ONCE, BUT NOW I REALLY DON’T! Can’t wait to sell it, I’d rather get the bus (yes I’d rather get the bus!). In fact I will be doing for some time now as this car will only give me a slight profit after paying the finance! Rant over.
Responses to this review
Hi, I had a hearty laugh at your review. I have to admit I agree with you, the car is utter rubbish and I wanted one so much when they first came out! I have a Nov ’06 C2 VTS and it is poo! I have since noticed that the bracket holding the back box of my exhaust is rusted and you cannot buy a new bracket as would be the norm with any NORMAL car; you have to buy a whole new back box at a cost of £275 plus VAT + fitting obviously. I’ve written a stinking letter to Citroen and will keep on doing so just to annoy them. Also the plastic casing around my gearstick has come loose and just shows what a nasty, cheaply made car this is. The car does handle well and has done for me personally but there are knocks and noises also with mine and when it is ticking over the engine makes a weird noise. It is due a service also which hopefully will rectify this. I paid £9,200 for mine from new and I wish I had have just spent the money on a well built second hand car instead, more fool me eh?! Also I have had problems from the start with the digital screen reading plip battery spent and it took numerous trips to the Citroen garage for them to fix it, what kind of numpties do they have working for them I wonder, it took them ages to sort it. Customer service is a crock nowadays. I can’t wait to sell this piece of junk and get a proper car. I had KAs before I got the C2 and I’m sorry but they are a far better car! Hope you now have a good car and fingers crossed I can get rid of mine too - Marianne Nicholson from County Down
Submitted: 18/11/2008 14:47:58 | ID: 2171
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Just had my c2 vts 2 weeks now - very impressed with the speed, handling and looks - amazing too. Head turner too. Raced a few cars now and beat them easy - left a c2 vtr standing and also the saxo vtr (killed it). Raced a Lexus is200 - beat that too and also did a new Aastra sri 150 diesel; so plenty of power to play with. The thing I’m impressed with is the 0-60 speed of 8.1 considering most 2 litres 2 l8 6s early 7s and 160 bhp plus the c2 vts time is amazing considering its a 1.6 16 valve. All in all I think its a great car; cheap insurance (group 2) at group 8.
Submitted: 17/11/2008 08:56:46 | ID: 2165
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Just an update since my last posting. The Picasso has found that it enjoys ’named’ diesel more than Tesco’s! ... drives much more smoothly on BP or Total, engine is much quieter and more responsive. On Tesco’s the engine response very ’on/off’; on the named brands it more controllable and just all round better... Even at a few more pence per litre it is well worth it! I still haven’t got used to the brakes.. A known problem on the 2.0 diesels ... they are so sharp! So you have to be heavier footed on the throttle and lighter on the brake pedal, and that is difficult. It also has the normal Picasso trait of being moved around a bit by sidewinds. The engine though is great on the motorway, quiet, powerful and smooth... It’s very easy to end up going faster than you should! I’m still happy with it, and if you need the space/size but with decent fuel economy (I’m averaging now around 55mpg), this is a car that should be high on your list to look at and test drive.
Submitted: 14/11/2008 14:24:43 | ID: 2156
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This is the worst car I have ever owned!!! I took it to my mechanic because the front wiper didn’t work. Fuse I thought, how wrong was I! I was told it was the motor - approx £200, then the switch didn’t work - another £300, then I was told the BSI unit had blown - another £500 and now the airbag light is permanently on, one door is showing locked whilst the other is showing unlocked and Citroen can’t find the problem, claiming a faulty door lock. I will never buy a Citroen again and I would advise other people to do the same!
Submitted: 14/11/2008 14:16:07 | ID: 2153
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I bought my wife a Citroen C1 Cool last August. It was brand new out of the showroom. It was our second showroom bought Citroen; the other was a Saxo Forte - it had a glove box; our C1 only has a shelf. Surely the cost would be small for somewhere to hide those CDs! Also, last winter my wife found that when we had a frost the drivers door locks would freeze up and the door would not latch she had to come from work holding the door with one hand. The car though is cheap to run - £35 road tax, endless miles per tank-full and remarkably comfortable and nippy around town. Hopefully you will some how sort out these rather minor problems before we purchase our next Citroen car.
Submitted: 13/11/2008 15:20:50 | ID: 2148
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Problem with auto gearbox freezing up, had it into Citroen a number of times but couldn’t find anything wrong, car is still playing up. STRONGLY DO NOT RECOMMEND CITROEN.
Submitted: 03/11/2008 10:00:23 | ID: 2104
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The only problem I have had so far is a leak on the air conditioning pipe. Pipe replaced, seems to be ok now.
Submitted: 03/11/2008 08:54:59 | ID: 2097
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Hey guys, it may be a bit cheeky of me putting this road test report in now, however the Berlingo Multispace is a brill car. I have a disability, and this car ticks all of my boxes for getting in and out, wheelchair access, room for my two teenagers, the wife "Och" ect. On my test drive, I thought that it would be like any other car, but I was bloody wrong. The car is smooth, comfortable and quiet. I love this car so much. Thanks to Citroen for making such a good car at an affordable cost.
Submitted: 29/10/2008 11:54:09 | ID: 2086
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Roof leaks, boot lid leaks, door hinge bolts loosen, hinge on boot lid now broken, and it looks like £3000 to replace entire roof - and Citroen are saying it is not covered by warranty! Do not buy.
Responses to this review
Hi there...I have Pluriel 1.6 sensodrive and my boot lid leaked too..I had some silicone put around the seals and it seems to have stopped the leak....I seem to use an awful amount of petrol I dont know if this is the norm? - Denise from Lincolnshire
The roof on mine decided to smash itself up on my ’04 example, quoted £3,000 by several garages to replace it. However, one helpful Citroen garage pointed out that all of the runners for a side of the roof could be bought in a kit for £55 so for £110 I was able to buy all the parts needed to repair/recondition my roof (it takes a day of hand-to-hand combat with the roof to fit the parts). Put it all back together - no leaks, no wind noise/flapping at speed. Result! Other than the roof mine has behaved itself for the five years that I’ve had it - Norm from Gloucestershire `
Submitted: 29/10/2008 11:51:42 | ID: 2085
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I have had our dispatch window van from new, it has now done 65,000 miles and it has never needed anything except services. a great motor.
Submitted: 14/10/2008 11:17:20 | ID: 2010
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Great space, economy and comfort. After-sales service letting the experience down.
Submitted: 14/10/2008 11:11:16 | ID: 2007
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Hi from Australia, I received mine last week. One year old, yet only first registered in June 08, now I’m the owner as of September. Bought it for it for the on-road price of a new fully loaded C5 and it had done only 1300km! I’ve always loved sporty cars but I’m finding myself enjoying driving slower! They way the car glides around makes me feel good and I want to prolong the experience every time I go for a drive. Some of the things I love... the HUD, you cannot appreciate how good this is until you use it. The voice command system that amazes all my passengers. The auto driving position memory that includes all mirrors and the HUD. The automatic movement of the steering wheel out of the way when you leave the car. The interior lighting and ambiance is all class. But the # 1 thing is the way this car makes a individual statement of beauty. It is the natural beauty of a Miss Universe in in a world of page 3 models.
Submitted: 10/10/2008 10:01:14 | ID: 1992
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Loads of space and much more robust than previous Citroen’s. Engine is a strong performer with easy 45mpg. But, all the controls are so lifeless you really need to readjust after driving another car and the suspension is so soft it floats up and down constantly on the motorway making my wife and daughter sea sick. Definitely need to try before you buy.
Submitted: 08/10/2008 11:27:20 | ID: 1978
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I have found this car to be the most comfortable car ever, and has never actually failed to get me from A to B, however, the faults I am experiencing seem to be common. Cold starting problems, car loses power and trips to limp mode, will not change gear. Switch off, restart, Traffic Master speaks, and off we go again. Problem seems to be getting worse now, also, cruising happily on motorway, start up an incline, bump into limp mode again, stop and restart...ok. Have read a lot of reports in forums, but no answers really. The ECU has shown, anti-pollution fault, and automatic gear box fault more often. I hate main dealers and can’t afford to go there, once was charged £96 for a fuse!! When it falls apart I would like a car that has NO ENGINE MANAGEMENT COMPUTER, as I had the same anti-pollution fault problems with a Peugeot 307, the only brand new car I ever bought and biggest mistake ever. Dealership was abominable, and I gave up after 6 months of hell and got rid of it.
Submitted: 06/10/2008 15:32:13 | ID: 1971
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My first C4 had a catalogue of problems too long to list, but with a leap of faith I was given a good deal to change to a new one last year (a 5 door diesel instead of my previous coupe). The only issue I have had with my current C4 is some early driver’s seat wear (the driver’s seat fabric was replaced without argument). The car is 100% reliable mechanically and my mpg averages around 53. It is extremely quiet and comfortable on motorways and around town and whilst not as eye-catching as the coupe it is more practical. The cruise control works fine as do all the electrics and I have covered over 30,000 miles so far. The glove box has only stuck once but anyone who has previously owned a C4 might know a carefully aimed whack underneath the glove box releases it! Overall, I can forgive such things as it is such a good all-round car and is still something different with a unique dashboard layout.
Submitted: 30/09/2008 14:59:48 | ID: 1955
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Was concerned that the 1.6 engine would be lacking, but it is great. EGS gearbox is smooth when you get used to it, and easy to override even when in automatic mode. I travel a bit on the motorway so economy is 50mpg, coupled with the low tax bracket this is such an economic car. Best looking in its field (s-max comes close but way too expensive). No problems yet (only 2000 miles on clock).
Submitted: 24/09/2008 10:26:43 | ID: 1923
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This is my second one, the first being a 1.8 SX on a Y plate which I owned for 4yrs. The diesel takes a little getting use to as you have to be a little heavier on the right foot and be a gear down on where you would be in the petrol! I mostly drive on the motorway and by staying between 56 to 60 mph I am getting just over 60mpg (based on the amount of fuel I put in, not on the on-board computer), I was getting around 45 in the 1.8 petrol driving in the same way... so a lot better. A great car, at good prices, versatile, roomy, nice high seating position and lots of ’kit’ on-board for the price. I would recommend the Picasso to anyone thinking of buying one.
Submitted: 23/09/2008 08:51:08 | ID: 1918
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Good looking car full of all kinds of gadgets. 89000 MILES LATER, 3 head gaskets replaced, Air con problems. Cruise control faulty, dealer unable to fix, tells me to remove battery and start again, problem still there. Glove box lid handle verry flimsy and stupid price from dealer [to replace]. Drivers seat jammed will not move back or forward, stuck in one position. Second Citroen that I have had, will not be going for third one. Shame because nice car to drive.
Submitted: 18/09/2008 09:56:21 | ID: 1909
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Similar experience to Philip Astin, I bought the Citroen as I thought they were fairly reliable. I got a second hand ’55’ plate, with only 12000 miles on clock - thought it was a bargain - however I have only had the car 6 months and the following faults: Anti-pollution light 4 times; Ignition coils 2 times; Oil going down; Total breakdown on M1, due to loss of compression in cylinder 1 and 3, still waiting for Citroen to finish repairing the engine a week later! If you are thinking about getting this car, think twice, worth spending that bit more on non-French motors.
Responses to this review
Hi there, just wondering if you had your problem sorted ’cause I’ve got the same, it would be cool if you could let me know, thanks - Ant Hatton from Staffordshire
Submitted: 16/09/2008 15:57:09 | ID: 1898
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Its an OK car; the technology seems to work most of the time but cruise control has it moody moments. Also had a fault with air conditioning which was fixed under warranty and has now returned. Will see if Citroen will repair for free as it seems to be a problem with this model if not will never buy another Citroen. This is my fifth Citroen and I can’t say I have had any problems with past cars.
Submitted: 12/09/2008 10:25:09 | ID: 1875
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Comfy and spacious - however, the automatic gearbox is an absolute nightmare. Fault, after fault, after fault which Citroen aren’t interested in. Gearbox replaced at 30k under warranty. Now on 60k and it’s as bad as ever but out of warranty. The electronic management of the gearbox is a major design flaw. The manual should be better, although generally the fully integrated electronic control system in the car is just a design technique to get you to return the car to Citroen for regular (and very expensive) repairs. Car struggles to get better than 26mpg. And no, this isn’t a one-off fault report, a google search will reveal just how well known the fault on the AL4 auto gearbox is. Be prepared to spend £2k every 30K miles for a new gearbox.
Submitted: 03/09/2008 13:01:37 | ID: 1851
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I have had my C2 for about 1 1/2 years. Never had any problems with it until now..... Driving about 60mph and there is almighty bang from the engine and smoke coming out of the engine. Apparently I need a new engine.... AA man says he has never seen anything like that before. He reckons its something inside the engine that has caused it to blow.... Oh and warranty is up... so dunno what happens now?!
Submitted: 03/09/2008 12:52:18 | ID: 1845
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I bought my C4 1.6Hdi VTR plus on a 55 plate on 01/08/08. I’ve had it back to the dealer 3 times in 3 weeks. The first fault was a rattling on the steering wheel when travelling at 70mph and when breaking. This was rectified by a change of front discs and swapping and balancing the front and back wheels. The latest problem is the glove box. This has jammed shut and the handle has subsequently snapped. This is going in next week so i am hoping for a change with no cost to me. Apart from those small problems the car is packed with great technology that could not be matched with any other car for the 7k i paid for it. The suspension is a bit tight and small pot holes do feel a lot bigger than they actually are but all in all a great car (touch wood).
Submitted: 19/08/2008 15:53:17 | ID: 1796
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I hate the Citroen C2 Furio, I bought mine brand new and ever since I bought it there has been something wrong with it. It’s had numerous recalls and even the Citroen garage have informed me of recalls I should have been notified about. The coil/spring has went in it along with loads of other electrical faults e.g "bugs in the system" I am currently trying to sort out the gear and clutch and I am interested to read that there are many other problems with sensodrive cars with similar problems. I am currently in talks with Citroen but they are insisting it is out with warranty. Think I’ll contact Watchdog. I wouldn’t even rate it 1 star but they didn’t give the option of zero.
Responses to this review
I also have a Citreon C2 Furio 1.4. I bought this car brand new in 2005 and to date it has done 50k miles, perhaps slightly over.I never really had any bother with my car - the tyres need replaced once a year which I think is excessive however in Nov 09 it all changed. My exhaust went, OK it’s 5 years old - £290, then less than 2 weeks later the coils on the front went - £300 and then less than 2 weeks after that I had to replace the drums on the rear of the car - £300. Finally a few weeks of quiet, then I’m driving home from work on Friday, slowing down gently and without warning or incident the steering wheel was like pulling lead. I got into my car after the weekend and the steering was fine, I thought it was just a temp glitch but driving home tonight the same thing happened again, no lights, no nothing. Help! Citreon don’t know what’s wrong and Kwik fit want to chanrge me £200 + for a new motor citing the electrics as the problem. Has this happened to you, or anybody out there? - Shellie Toal from Lanarkshire
My front passenger indicator light is not working, the back one is but the front two the side repeater and the front light are not working. The fuses and bulbs are fine, been tested my a electrician. The car isn’t great to be honest - David Struthers from Ayrshire
Submitted: 19/08/2008 09:01:14 | ID: 1786
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I took my car into Citroen last week because the engine keeps cutting out every other time when you stop at traffic lights or stop in traffic. It has taken them over a week to look at it. I rang them today, they told me that they still couldn’t find the fault. I went down to see the car... IT HAD NOT MOVED! Disgusted with the service form Citroen. As soon as I get my car back I’m taking it to the nearest second hand car garage and flogging it! I would NEVER buy or recommend a Citroen ever!
Submitted: 15/08/2008 08:45:21 | ID: 1782
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Great car. Had mine coming up to 3 years now and not had one problem with it. The build quality could be better as it does rattle a little but I’ve found it to be very reliable and handles really well. However, I don’t advise going to Citroen for services as their after sales service is really bad and services are way over priced.
Submitted: 31/07/2008 14:25:13 | ID: 1725
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I have wanted a Berlingo since the restyle in 2003, and eventually got one last year. Overall, very good. Some people don’t like the upright driving position, but I think its great, Visibility is very good, but windscreen pillars are thick. Sliding doors are a big advantage (especially when it is windy !). The modutop is a work of art, with plenty of storage, but I have noticed quite a few squeaks and rattles from the many plastic mouldings. The 16valve HDi engine is a bit slow setting off but is strong from 1500 rpm. I can’t seem to get any more than about 48-50 mpg out of it, but then I don’t do much motorway travelling. It had to go back to the dealers for a valve to be changed on the engine (lack of power), but has been ok since. Now there is a new Berlingo model out. I didn’t initially like the new Berlingo, but when I saw the XTR version in Gold paint, it slowly grew on me until I decided to order one. It has gone a bit upmarket, and has lost some of the ’utility’of the old model, but it still has a sold metal floor in the back, (not some manky bit of hardboard covering the spare wheel, that falls apart after the first week !).The new one drives a bit better, with less road and wind noise. All the advertising says the new model has "more glass area", but it doesn’t, a large proportion of it is blacked out, the clear area is less. Also the new Modutop has lost the two little cupboards that I found useful, but in it’s defence the new model has some extra storage elsewhere to compensate. I will have to see whether it is truly better than the old model after a bit of use.
Responses to this review
I wrote the above review before I purchased a new 1.6 HDI 110hp XTR in 2008. I am now coming up to 21,000 miles. Overall, I am reasonably happy with the car. The best fuel consumption I can get is 45mpg, but I am generally driving urban. The good points: generally a slightly better ride than the old Berlingo, but more roll on corners. The rear seats come out (very useful for big loads), and a bit more width between driver and passenger (the removable storage box between the seats is very good), the automatic windscreen wipers (very useful on a long wet drive). The bad points: visibility from the driver’s seat backwards is worse than the old Berlingo (see above review), the Modutop is a shadow of its former self, the automatic headlamps are blatantly dangerous (they come on too early - I have had other drivers pulling out on me thinking I have flashed them !), and a quite annoying position of the driver’s left footrest - it seems to be too close or is it just me?). I recently drove my dad’s old 2004 1.9 non turbo diesel and I have to say it was nice to be able to have good visibility and even the engine was quieter than mine at speed! I haven’t had any of the front suspension noises mentioned on this forum as yet. Overall, I like the new model mainly for the removable seats and even though the modutop is nothing like as good as the older model, it seems to make up for it with the removable centre storage box and the driver’s dash top storage, both very useful, but if I was buying again, I would buy a more basic version without all the electronic extras. Most of them don’t work well enough to warrant having - Adrian from Lancashire
Submitted: 17/07/2008 09:38:19 | ID: 1683
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Had the car now for just over a year. Love the looks and the engine which is very quick. The little innovations such as the air freshener in the vents is a nice touch. Overall it is a very nice car, but... firstly I developed a rattle from the boot lid, not major but very annoying. Then the glove box lid became stuck and would not open. Also, drivers side rear brake light had gone out. All 3 I got fixed under warranty. Then when it came back, the wiring in the glove box was left out and then my reverse lights became stuck on. Along with this, my rear wiper stayed stuck on the intermittent setting when the front wipers were put on. Nothing major but very annoying on a car that’s only a year old. Now the rear brakes have developed an unnerving rubbing sound and my boot lid latch has become stuck. Oh, and also the rear seats seem to not want to lock into place. Another trip to the dealer would sort that out. But don’t let these niggles put you off what is apparently a very good car according to a number of reviews. Just be wary when buying. I must admit, I have put in an order for a Golf R32 as I will not buy French again.
Submitted: 11/07/2008 11:20:58 | ID: 1656
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Have had my C4 for about 18 months and am truly sick of the amount of times it has to go to the dealers for repairs. I get intermittent dash "faults" which prove to be nothing on investigation . It has had the radiator replaced twice in the short time I’ve had it. Latest problem is turbo charge failure. Just waiting to hear whether the £1,500 costs are to be covered under the warranty....... would quite happily sell it for scrap. Make me an offer!
Submitted: 11/07/2008 11:09:07 | ID: 1653
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I love my C3 Pluiel but I have to say that the roof leaks dispite getting it repaired by Citroen. I have the 1600 and I do find it a bit thirsty on petrol but other than that, I love the car, its such fun!
Responses to this review
Hi Pippa. Two reviews have said the 1.6 is thirsty. What MPG is considered thirsty? - Robert Hamon from Hampshire
Submitted: 08/07/2008 12:38:25 | ID: 1646
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Very good car - I drive these at work all the time. Best in class. I would recommend buying used or pre-registered though. Works best with any diesel, the petrol versions are rubbish.
Submitted: 25/06/2008 14:09:23 | ID: 1597
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I have owned the car from new. It is a very reliable little car, very cheap to own and run plus it is also the easiest car to drive I have ever owned. Highly recommended; if you buy from new.
Submitted: 23/06/2008 08:55:59 | ID: 1588
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This car , bought second hand, developed a hunting problem when cruising. Also, slight cutting out at start from lights, junctions etc... Then one day, the engine revs wound themselves up tp full and stayed at 6000 rpm while I had the ignition key in my hand! This was accompanied by copious amounts of acrid white smoke. I stalled the car in gear to stop it, and it turned out the ecu had gone doolally... The oil pot, (pollution control) valve was left open, and the engine mearly sucked all the oil out and ran on this. Cute trick but a little disconcerting. I shudder to think of the consequences had the wife been driving!
Submitted: 18/06/2008 14:44:48 | ID: 1579
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Very good small car, looks great according to my daughter who uses it more than my wife. Nippy and gives 52/56mpg on short journeys, going up to 65/69 on longer runs. Good dealer, only seen for a service, no faults so far.
Responses to this review
My car has jumped gears as well as a number of other problems. I bought a Citroen C3 Pluriel last year and it’s been in the garage 10 times. Check on other sites because I’ve also complained about it cutting out and losing the power-assisted steering, while both at 70mph on a dual carriageway and roundabouts, as well as when going up a very steep bank in second gear. It just completely cut out! It’s nothing to do with the way you drive it - I’m about to take my garage to ask about the problems I’ve encountered - Kaz Lester from England
Submitted: 16/06/2008 10:01:21 | ID: 1563
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Had the car from new. A couple of recalls, and the engine management system developed a fault once which was fixed by the excellent local (Ipswich) dealer. Currently the cruise control has developed an intermittent fault. Cool looking 3 door model, with good fuel economy. If you are thinking of buying one of these try driving it at night first. For some reason the laminations in the windscreen produce a refracting effect which means that the lights of oncoming vehicles appear double. I mentioned this to the dealer who told me it was quite normal. Yeah right.
Submitted: 09/06/2008 09:02:16 | ID: 1538
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The New Relay offers a higher level of comfort and specification than any of its competitors. ie: the driving position, cab layout, storage compartments, cd-rds radio and free sat-nav are nothing short of superb. The low rear-loading door height is also top-class. However, the problems with this vehicle are build-quality, reliability and after sales service. I drive approximately 1000 miles per week and have previously used Transits, Merc Sprinters or VW’s but was attracted to the Citroen by positive professional reviews, the enhanced cab specification and competitive pricing. After just 10000 miles I required AA asistance to repair a fractured coolant pipe. A temporary repair lasted a further 5000 miles without any problem, until a Citroen replacement could be sourced. This lasted only another 8000 miles before again fracturing in an identical weld position. The AA patrolman who made the 2nd repair advised me not to replace the part as he had recently been called to three identical failures. Interestingly, the temporary repair has now lasted twice as long as two genuine parts combined although Citroen deny there is a fault. From time of purchase, the door hinges and door release quality was poor. The drivers door was difficult to close without force (until the retainer fell apart). The side loading door generates an alarm in the cab to indicate an imaginary open door and, additionally, prevents the central locking from working. The rear door releases fell out in the first week of ownership. Again, from time of purchase, attempting to reverse up any sort of incline will result in either excessive judder or clutch-burning. After approx 25000 miles I noticed a grinding noise from the steering column when maneuvering at slow speeds. According to Citroen, the vehicle is unsafe to drive and requires a replacement steering rack. I was not aware that a steering rack is required at 25k mile intervals! If you want a comfortable driving position, well laid out and high spec cab then buy a Relay. However, if you would prefer a reliable large panel van that spends more time on the road than in the workshop, then buy anything else!
Submitted: 27/05/2008 16:08:18 | ID: 1497
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In addition to my last report... It was found that a part under the engine/radiator had been left off when repair/service had been done allowing stone to damage radiator. Citroen will still not replace this part, or replace the second radiator that was damaged due to this, or refund my money. They have gone down in my esteem and I’m due to change the car and am looking elsewhere, and at different manufacturers. I was disgusted at the treatment i received.
Submitted: 19/05/2008 09:24:31 | ID: 1478
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Car completely faultless in 10,000 miles, the only gripe is the un-Citroen like ride.
Submitted: 16/05/2008 13:58:43 | ID: 1472
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Top little motor; like !!$** off a shovel if you rev it hard enough. Raced a new 318 BMW to 80 mph and kept in front , the guy was sick but stopped at the next lights to ask me what the engine size was. Just finished a 600 mile trip with Mrs and baby, although not a car i would advise to any small family. It handled the motorway well; still with power in high gear. I’m shocked at some of the other reviews , I would definately advise the vts, in particular the code version as it is packed with elecs and leather. P.s . I got 123 mph on the M18 (on my own of course) and it still wanted to go but i chickened out.
Submitted: 14/05/2008 09:24:02 | ID: 1456
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Well where do I start, This is my third C5 and this purchase was an automatic 2.2 Hdi. Apart from the usual electronic faults I have become the victim of a car that Citroen UK and its Dealers cannot fix. Yes that is right they have admitted there is a problem but they do not know what is causing it and cannot fix it. What is it doing wrong _ On cold mornings predominately I start the car place the gears selector in reverse or drive, press the accelerator and hey presto the car will not move or moves at a pace on par with a tortoise. after about 20 -45 secs warm up the car is back to normal. In the summer the problem seems to go on vacation. Citroen haveadmitted to the problem existing and have been trying to fix it for 2 years and 3 months. I think I have been very reasonable even when I had the car to drive; but now I have started rejection procedures which I threatened in March 2006 but was talked around and out of it as they said not to worry as they would fix it, thats a promise (some promise). Is there any body else out there with the same problem. If so would you contact me @ barriep1@hotmail.com. Other than this problem I have a great love of the C5 as a very good towing vehicle but a purchase of a new C5 now seems well away from even a possibility at the moment as why buy a car that the manufacturer cannot fix when it goes wrong and dangerously wrong to put my life at risk.
Responses to this review
I purchased my 2.2 C5 Auto second hand with 60000 miles on it and it wouldn’t start at the dealers site. It had to be jump started. When driving home for the first time I could not go over 2000 rpm and top speed about 60mph and it said I had a pollution sensor fault. It also had a diary with it that the previous owner had updated with weird faults like windows going down when the wipers were switched on etc. I took it to my local private garage mechanic and he serviced it and discovered a sensor on the engine (something to do with the air control I think) that was cracked. Replaced that and all the faults went away. The Citroen dealer could not resolve that issue according to the diary! The solution to the window issue was to lower the window to the bottom and then remove and replace the battery. The previous owner had just removed the battery and that fixed it for a while but I think the computer was confused - John Kent from Northamptonshire
Submitted: 13/05/2008 14:49:56 | ID: 1453
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Whilst not the estate version I have an interesting point/problem with the C5 2.2 Hdi Exclusive Auto. For 2 years Citroen have been trying to fix a problem when the car is started from cold predominately in the winter. After starting the engine and selecting either drive or reverse, pressing on the accelerator the car fails to move or moves very, very slowly. This can be very dangerous at road junctions if the car is not responding fully. In the summer or warm mornings the problem seems to go on holiday until about November. Citroen UK have now given up and said the do not know what the problem is and they cannot fix it..............WHAT A STATEMENT. I am starting rejection procedures after giving them chance after chance to fix it. It is a funny old world but the new flag ship C5 2.2 HDi is not available as an automatic!! Wonder why?? If there are any other sufferers with the same problem I would like to hear from you. Contact me on BarrieP1@hotmail.com. Regards Barrie Pestell Please note if you sit in the car and wait about 45 seconds the car responds fairly well most of the day.
Submitted: 13/05/2008 09:31:20 | ID: 1451
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You must be one of the lucky ones. My Citroen is only 1 month old and has received 3 down loads for the electronic gear shift and still to no avail and the sister car is the same. This is a common problem and Citroen are aware of such problems.
Submitted: 02/05/2008 15:28:35 | ID: 1407
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This is a big car and perfect for a large family. It’s excellent at coping with long trips - both the car itself and the passengers arrive in a very good condition. You get a lot of car for your money and it copes well both about town and on the motorway. It is perhaps a little unexciting and that is why I think it will be mostly used by company car drivers. Not the most luxurious of cars but inexpensive to run and reliable.
Submitted: 30/04/2008 15:22:24 | ID: 1388
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Great car - great price. I needed a car that was good value for money, good in towns and cities and good looking! At just over 5k this has to be the best car around for that money. Fuel economy is excellent, I only have to visit the filling station twice a month. Reliability has not been questioned in 7 months. Power steering and expanse of glass make driving and parking really easy, plenty of legroom and headroom too. This is an environmentally friendly car that is cheap to run, cheap to insure and is, without a doubt, the best in its class.
Submitted: 30/04/2008 15:05:15 | ID: 1387
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Dutton Forshaw Blackpool Part exchanged a Mazda for a new 06 reg Citroen C4 Auto in March 2006. Up to 25/03/2008 it has had repairs to the value of £3,325 and was taken back to the garage on 10/04/08 for more work. Repairs include 2 new coolant sensors; car would not start on 2 of the coldest days of 07 and 08. 4 times when I was driving in November 2006 there was a loud bang and the car skidded to a stop with the dash board going haywire. I was traveling approx. 20, 30, 40 and 30 miles an hour at the time. The last 3 occasions I was on a dual carriage way, and should have been doing 70 mph. I was told it was a software problem and the car was safe to drive. On the 2nd and 3rd times I called out the AA and the car was taken to the garage. It was found that the engine was actually going into ’limp mode’. I had to have a new gear box and the car was only 7 months old - this cost £2,770. This was the only time I was provided with a replacement car as this repair took over 2 weeks. Since purchase I am continually receiving error messages on the multifunction displays, usually as the car is moving. I have had one of the display screens replaced but the errors still occur. For months last year I had to drive with the front passenger seat belt locked at all times because the car would bleep continuously otherwise. (I was told if I opened the passenger door the car ’thought’ a passenger should be sitting on the seat). The speed limiter is continually turning itself off and has done so since the car was purchased. This was again repaired in March 08 and it is now obvious that the speed limiter had not functioned properly since the car was purchased. One fault has been recorded 10 times on the car’s on board computer. I rang Citroen; they took all the details and I was told these would be put on their database. I was also given a case number but was told my complaints had nothing to do with Citroen, only with the dealer. It was up to me to ask for my money back or a replacement.
Submitted: 28/04/2008 09:48:38 | ID: 1361
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What a refreshing car. Tired of BMW/Merc/Audi? This is a beautiful looking car and offers a real alternative to the same old executives out there. I’ve gone for the diesel as it offers better fuel economy but I don’t feel I’ve compromised the drive because of this. It as plenty of grunt and power and delivers it effortlessly. The interior is luxury itself and very well equipped including a decent sat nav. Stunning.
Submitted: 24/04/2008 11:56:07 | ID: 1342
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DO NOT BUY a 1.4 HDi Diesel SX C2!!! I had mine for just over 5 months and had it was a nightmare. When it was just over 3 years old the engine started to cut out, I took it to a guy I know who works for Citroen, he said he could tell me what was wrong with it before I told him the symptoms, he said after just over 3 years one of the fuel injectors and a sensor breaks in most of the C2s. The bill for this was just over £1000.00.
Submitted: 08/04/2008 16:33:23 | ID: 1256
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I have had three Picasso’s. Good cars, value for money. I had a problem with third- radiators - stones keep hitting and putting holes in it, this was not covered by warranty. At £350 a time this was expensive. Has anybody else had similar problems?
Submitted: 07/04/2008 09:53:38 | ID: 1250
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This car, well O-6O in 7 seconds, excellent for a family MPV; acres of space. The best in its class.
Responses to this review
Mine does 0-60 in 2 mins!! - Iain Black from Scotland
Submitted: 07/04/2008 09:44:18 | ID: 1247
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Had this car 11 months, never missed a beat. Gearbox bit strange at first but now no problem. Returns 42mpg overall. Loads of storage space and seats extremely versatile. Drives well with one or 7 in but does not like high winds. Now owned more than 60 Citroen’s and it has been a pleasure to drive. May go for the 5 seater next as I don’t need a 7 seater.
Submitted: 26/03/2008 09:04:18 | ID: 1202
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I got this car for 3 years and I had 9 accidents. It is much safe and the body is strong and i didn’t have any problems except something in the gearbox that didn’t make the car shift and they changed it for me for free. I’m not in the UK, I’m in Kuwait.
Submitted: 25/03/2008 09:39:34 | ID: 1188
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If it is possible to fall in love with a car - then I have! Two previous Mercedes are now a memory.If you want to have an experience with every trip then this is the way to do it. Fabulous comfort, panache, exclusivity and competence - this car has all that and more. It is smooth,quiet,powerful(without the fuss) and has every toy you could ever need. You even have two girls talking to you on the sat nav - one an English school marm and the other a ’bb’ french type with a lisp - heaven!. If you test drive one - give it at least an hour - everything is radically different. I have had the car only a few weeks and the smile has never left my face.
Submitted: 20/03/2008 10:13:05 | ID: 1173
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Clutch problems, 2 new clutches fitted one at 9000 miles the other at 22000. Citroen know there is a problem and they are now fitting heavier clutch plates. I have got mine done on the warranty but the local dealer and Citroen have not been very helpful until I threatened legal action and they soon had change of attitude! The rest of the car is very good and just out of warranty; parking sensor gone costing £75.00 to replace fitted. I hope thats it now 24000 on clock and running well.
Submitted: 17/03/2008 10:12:15 | ID: 1153
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I love my little C1 and it’s so affordable to run. The only downside is the boot space but it’s a very well designed compact car and looks gorgeous too. Very nice and nippy to drive. Extremely reliable.
Submitted: 15/03/2008 14:46:02 | ID: 1140
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I purchased a C2 just over three years ago ..... it’s had regular services & with only 25,000 miles I have had to replace the throttle, clutch & gear box ...... The car isn’t even paid off yet to add insult to injury!! Citroen are well aware of the sensor drive problems but don’t seem to care.
Submitted: 14/03/2008 12:50:49 | ID: 1132
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Having read several bad comments about the electronic gearbox on this car, I was quite concerned that I would be disappointed. How wrong can people be?-The gearbox is the smoothest thing since Guinness! I can only think that the bad comments have been left by people who can't drive! The car is already giving 45 mpg, with less than 1000 miles on it, so it's not yet even run in and is getting better all the time. As stated earlier, the gearbox is superb, even in auto mode, which can be over ridden at any time using the paddles and has not missed a beat. I've owned several "people carriers", from most main line manufacturers and this is definitely the best! My family love it and the standard features are nearly all "extras" on other cars (particularly, my previous favourite, the Zafira)-This knocks the Vauxhall into a cocked hat! Don't worry whether you'll like it,-If you can drive-You'll LOVE IT!
Submitted: 04/03/2008 14:26:26 | ID: 1101
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I've had many problems with this vehicle electrical and mechanical head lights keep blowing. Complete comms unit replaced £433.00 had problems with the gears not changing in patern with the running of the car this was taken back some 4 times the last time on the back of a recovery van when the car would not go anywhere nothing in the acceleration, gears moved but stationary. This has been going on for 15months also whilst under warranty, extended warranty was not taken out as explained they say a lot of things are down to wear and tear which are not covered and the policy is not worth the paper it is wrote on at £300 a year. The car was taken to Wyatt at Wokingham and I was first told the clutch is the prob and may also need fly wheel, cost 800.00 to 1000.00 I have now been told it is the gear box 1200.00 + parts, I a now dealing with the owner of the site as now based at Wokingham to see what is going on I am not happy and now waiting on response, so in a nut shell don't buy C2 Furio or be warned about some faults. Happy driving! 1 rating meaning I do not rate Citroen.
Submitted: 29/02/2008 16:01:30 | ID: 1091
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Just taken delivery of my new Citroen, it is red and looks like a ladybird. about the same size as one.... It is a really nice little car, goes well, and runs on one tank of petrol for ages; on the whole I really like it. I know it is a cheap car, but I do feel that the cost of putting in electric windows and central locking as standing would not have cost that much. I really wish I had insisted on that, I haven€™t had a car without electric windows for years. Now I realise why, it€™s a pain....... Never mind it gets me to work and back is comfortable and the gear box is great. So all in all a 4 out of 5.
Submitted: 26/02/2008 16:22:00 | ID: 1075
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I had a series of BX’s and Zantias. Loved them. Bought a Picasso, felt like cart, springs in the back. Tried a C4- little better. Now have a C5.VTR 138 hp. Great car!
Submitted: 25/02/2008 10:55:28 | ID: 1066
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After two Xantia’s, each covering 90,000 miles with no unexpected problems, the c5 hdi was obviously my next car. I purchased it from the same garage with 9,000 miles on the clock and less than 25,000 miles later and still within the 3 year warranty, the clutch explodes, well, I have not had a clutch go on a car for at least 35 years! Both dealer and Citroen reject there being a problem here, but according to Honest John’s website among others, it is an EU wide problem about which Citroen seem either unaware, or are just ignoring, I believe the latter! They say the fault is fair wear and tear and are not interested. Quoting me over £1200 for the job, which I got down to £950 after a lot of complaining, it’s not exactly a cheap repair. The clutch on this model is definitely under par. I love the car, but Citroen’s response is indefensible.
Submitted: 04/02/2008 11:52:27 | ID: 998
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Very pleased with the running costs of the car and find it very nippy. Am trading it in for a rhythm cos i miss electric windows and central locking. Have been having trouble with driver and tailgate locks and this car is garaged. Wish there was an actual glove compartment; I can’t imagine it costs Citroen much to put one in. Was really chuffed with the cost of the car tax this year. I would like a bit more oomph on the motorway when necessary but when the engine is wound up it cruises along with everything else quite nicely (within the legal speed limits of course). But then it is only a tiny engine. The rear of the car gets filthy very quickly as the back is almost vertical living out in the countryside means it is dirty more than clean driving round the lanes to work and visibility in reversing is pretty bad as the wiper blade isn’t very big. But I do love the car.
Submitted: 28/01/2008 09:50:22 | ID: 959
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I had a previous 3 litre C5 which had a host of irritating problems - never major but things that simply shouldn’t go wrong plus scores of ghost faults where either there would be a warning message or something would stop working but there was really nothing wrong and most would simply go away. Performance at the top end was great but the automatic made low end acceleration nothing to write home about. Comfortable, full of gadgets and roomy yes but not very inspiring. When it needed a rear silencer box at £900+ I decided it was time to move on and after searching for a while cautiously bought the face lift model with a 2.2 litre diesel. What a difference! It’s like driving a completely different car. The diesel provides excellent low end acceleration and the loss at the top end is hardly ever an issue. The ride is better, the road holding so completely different that it is hard to believe it is the same suspension system. I’ve now driven around 20,000 miles in just over a year and had only one ghost fault and no erroneous error messages. The ride, the comfort, the space and the value for money - I am really pleased with this car. One significant downside is the difficulty in changing bulbs in the headlamps - I’ve ended up leaving it the garage - 1/2 hour labour bringing the cost of a side light to over £50!
Submitted: 15/01/2008 09:52:28 | ID: 929
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Put aside the snobbery of the BMW/Merc/Audi masses, this is a head turner. You can smugly drive in refined comfort knowing that you have saved £10- £15k on similar spec on ’’der rippoffs’’. So the petrol version .its not the most economical to run, buy 18 month to 2 years old with low mileage so you don’t take the depreciation hit, and get it converted to gas! This isn’t just driving - this is Citroen driving at its best. You’re not just driving a car - you are driving a piece of art and motoring heritage. You will want journey’s to last longer and you will always opt for the long way home! The need to rush leaves you when you enter the cabin space but there is plenty to help you if you are pushed for time. The power unit roars and purrs and you might not notice that gear change (it really is that smooth). Beware the seat heaters - they’re hot!
Submitted: 14/01/2008 11:37:39 | ID: 924
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Twenty past eight...Saturday morning...should be in bed...wife woke me up...wants to go test drive a bloody Citroen C1 ...wants a red one...with a cigarette lighter...lots of miles to the gallon...lots of questions from the salesperson...can’t be bothered with the free coffee...where’s the bloody car...let’s all get comfy...(Yer right oh)... Yep, really was not interested in test driving this little slipper box on wheels but had to render myself willing as the wife is so keen on these cute little cars, (her words not mine)! Driving around the car park was the easy bit, not much room to manoeuvre between all of the bigger, larger, huger, impressive, vehicles on offer at the local showroom, but this little but danced in and around all of them, with ease. Leaving the car parking area...well that was a complete nightmare, (felt as if the car had shrunk enough to slide under the nearest Mondeo spoiler, and be cuddled by it�s under body exhaust system. The first thing you all should really know is that these C1 cars are very small, i mean had my wife been any more than the fourteen stone and one pound she claims to be, then it would have to be back seats down and lean in with your arms wrapped around your neck, whilst you try and squeeze the bottom half of her into the tiny gulley Citroen call a rear boot. I suppose these vehicles are perfect for inner city town use, (or Cindy, Barbie and Ken), and a good job they would do as well, but not ever have i had to feel terrified, been so "at risk", when surrounded by much, much bigger cars in every lane that i ventured into, (even a Mini resembled a bloody Mondeo, from where i was sat. Good town car...Yes certainly. For four people ... never. Good value for money and reliable...certainly. For real drivers and men...er nope. Sexist i may seem, but realist i really am and i still prefer the Corsa.
Responses to this review
"Dave" !!! Brit - I know it’s you.... (Brit in Norway in a grey (boring) Corsa, don’t even have a spare wheel!!!!) - "Dave II" from Norway
Submitted: 07/01/2008 11:44:06 | ID: 898
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The C5 is a large, comfortable long distance tourer and in the 110 bhp diesel format is very economical. However it is not so good around town or on winding country roads. The cars bulk makes it difficult to manoeuvre and, without parking sensors, extremely difficult to judge where the rear is. The big let down is the electrics, especially the engine control system which continues to cause periods of irregular running in spite of being back to the dealer 5 times in less than 2 years. That said it has never let me down and the problems have mainly been annoying rather than serious, like the engine fan running on at full speed for 10 mins even when the engine temperatures are normal. Its pity is that these niggles detract from a reasonable car but why on earth did they make all the front lamp bulbs so difficult to change!!
Submitted: 03/01/2008 09:14:46 | ID: 889
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I have owned the car for two years, the engine is fantastic no problems, the ride is very comfotable, but over the last three months a few things started to go wrong. The boot interior lights , the button in the boot which raises the back of the car up and down, the rear wiper and then the tailgate opening button all stopped working. The back up power on the computer read empty . The car is out off warrenty. I thought this will cost me lots of money to put right, so I started to check the wiring myself. I found where the wires came from the car into the tailgate , in the top left hand corner covered in a flexible rubber tube. Three of these wires inside the tube were broken all in the same place. I repaired these and every thing now works, but I am sure more will break as the wire bends double everytime the tailgate is opened and closed. Citroen UK tell me they have not had any reports of this happening to any other C5 estates. I cannot believe this. If you have any of the above problems it maybe worth checking these wires. I would buy another C5 but I am disappointed with both by Citroen dealer and Citroen Uks lack of interest and response to my problem and solution.
Submitted: 06/12/2007 09:20:04 | ID: 821
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Put one as you can’t put 0 stars. Have owned a grand picasso diesel with automatic gear box for less than 48 hours, and already it’s in the garage. The parking break failing and ESP failing as well as service lights went on, car immobilized, one day sat at the dealer’s, had to take bus home as waranty only kicks in after so many hours, so had to go and get rent a car 25 km from home at night. Was enjoying it untill then, wish I had bought Volkwagen.......................... How can Citroen sell defective cars like so ??????????????????
Submitted: 06/12/2007 09:11:23 | ID: 816
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A HEALTH warning for all owners of this model. Bought this car with 200 miles on the clock ex demonstrator my most recent of many faults was the so called environmentally friendly particle filter. It may be friendly to the environment but it is not very friendly to the driver.It is recommended that you replace this filter every 70.000 miles in the service book. I have had the car for two years with 28.000 on the clock now. It has been serviced regularly by the Citroen dealer I bought it from. Last service was 4000 miles ago when I had to have the gearbox rebuilt due to faulty parts but thats another story. Drive up to 100 miles a day to work. And put it down to my age feeling tired . irritated eyes , breathlessness, sore joints,stuffed nose, palpitations, and feeling really bad. Aged mid fifty. Then I started noticing the dashboard display was becoming discoloured and decided to check under the bonnet. Where I discovered that the turbo was covered in very heavy soot and after reving the engine and seeing the ammount of smoke that was coming back out of the turbo it was not hard to work out why the displays were stained and why I was feeling so bad as it was evident that fumes were coming in to the cab. This could have been a fatal situation. Took it back to the dealer and told them the whole story. It was with the dealer for two days the first day they had to order parts the second day they phoned to say it was ready. I enquired what had been wrong with it and the lady in the service dept replied that they had replaced the particle filter because it had become clogged by carbon build up and was stopping the exhaust fumes from getting out and that Citroen UK had a fault number against it so they were aware of it. I was completely shocked by this response surely if they knew about this fault it should have justified a recall. For such a thing to be advertised as environmentally friendly is a joke and Citroen need to come clean and admit these faults before there is a fatality. Got my car back with all the staining still in place. Looks like an old worn out car. Still waiting to find out the affects it has had on my health. YOU HAVE BEEN WARNED have not got time to go through the rest of the faults.
Submitted: 29/11/2007 13:00:31 | ID: 809
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Good van, works hard. Nice and quiet and very comfortable cab. Fully adjustable seat and steering column make it very easy to find the perfect driving position and lots of space for stowing odds and ends. Good access to load space in the rear. Good all round reliable van.
Submitted: 22/11/2007 11:52:07 | ID: 719
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I needed a vehicle that would be spacious enough for my work and would still be something I would want to drive for personal use, the C2 Enterprise is absolutely perfect for this. The steering took a little getting used to but it drives very well. It also comes with ABS as standard and and gives a generous 63mpg. Very stylish and comfortable and much nicer than schlepping round in a hulking big van. Beautiful.
Submitted: 20/11/2007 12:00:52 | ID: 657
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Most unreliable car I have ever owned. Ironic really, as my wife has had 2 Saxo’s and a C2, and I chose the C4 because her cars had been so reliable. The story so far is nearly 30 days of the road already this year alone (2007). Here is the list, as they say, "in no particular order": Electric windows failed (about a dozen times), loss of engine power (more times than I can remember - probably about 50), parking sensors failed (twice), headlights failed (once), tyre pressures failed (twice), air conditioning leaked into the cabin (once), turbo failed (3 times), turbo sensor faulty (once), catch on the back seat so you could not use the back seats (once), some weirdly named valve (once), cruise control (not worked for 2 years), immobiliser stranded me (once), depolution system (lost count, but around 10 times I think). Finally, I have also had 2 recalls from Citroen. Most recently the CD player will not let go of my CD’s. Think a comedian is at work, as it ejects the CD so you can see 2-3 mm’s of CD sticking through the hole, then instantly re-loads it. If I am quick I can win this battle of wills, but usually takes me 2 or 3 goes! Disturbing that the car beats me more often than I beat it, but that is its only sign of being "alive with technology", as most of the technology in mine has died. I have been trying to get rid of the car, but unfortunately it is a company car so it is beyond my control. If it was my own car I would definitely feel a little more emotional. Citroen UK have been disinterested when our Transport Manager has complained to them - odd when he has bought a significant number of Citroens in the past. They did give us a case reference number. Don’t really see the benefit, as once they had done that they lost interest. Best e-mail started "we have reached the end of the line with this car, we don’t know what else we can do". This was when the car still had 2 or 3 faults, the engine one being serious (regular loss of power when cruising on the motorway) and re-occurring. The only 2 positive things I can really say about my car is that our company now operates a "no Citroen policy" and contrary to most reports I have read, the dealer I use has been excellent, and I now think of Steve the Service Manager as a friend! If anyone is interested, the dealer is Brooklyn Citroen, Worcester. Just remember to tell Steve that Phil sent you.
Responses to this review
I experienced a like problem; loss of power when needed the most, ie overtaking. Fortunately my car is under warranty so I’m sat in garage at the moment. They do not seem able to explain why there is foam running through the fuel pipe. I thought it should be fuel.(Can any one offer an explanation?) The on board computer recognises there is a fault but cannot identify where it is - Keith Wheller from Berkshire
Submitted: 20/11/2007 09:54:31 | ID: 647
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Odd looking thing but don’t be put off because it’s a really good reliable workhorse. Mine has taken a real battering but still keeps going and has hardly cost anything since I bought it new. Nothing fancy about it, very basic cabin but still comfortable to drive. Good van.
Submitted: 19/11/2007 13:34:58 | ID: 629
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Having driven the old style Berlingo, Citroen have definately improved just about everything on this van. Good dash layout, comfortable driving position, quiet engine, less body roll, a very drivable van. I spend on avarage 6hrs everyday driving so I can honestly say that this is a very comfortable van to drive. Good load space too.
Submitted: 17/11/2007 13:21:40 | ID: 612
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Brilliant car. We have 2 kids and a Welsh border collie and have plenty of space for all three. Very good cabin layout and extremely comfortable. It also comes with Isofix, which is perfect for our 13 month old. Very economical to run and very easy to drive. Visibility is excellent and it handles like a much smaller car. My wife also feels confident driving this and she’s not a great lover of driving. Very quiet engine. All round excellent car.
Submitted: 15/11/2007 10:14:33 | ID: 596
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Good on interior space, a smooth drive on the motorway but not the most exciting drive but it does the job.
Submitted: 13/11/2007 10:59:34 | ID: 565
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So very glad I bought one of these! Performance and driving are excellent, spacious, versatile to own. Huge boot and still a very good looking car, don’t know why you would want anything else!
Submitted: 12/11/2007 15:11:49 | ID: 563
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I wanted a car to get me the 30 odd miles to work as cheaply as possible, but without compromising on Safety or Driveability. Oddly enough, it has almost the same performance as the old 1275GT mini, it’s slightly heavier due mainly to all the extra safety equipment, but also has a few more bhp! When pushed, it handles surprisingly well for a Citroen, and it is also relaxing to drive on the Motorway, if a little sluggish. I asked for a good deal and managed to get one for £5,500 with a trade in that was worth about 5p! It’s exactly what I wanted and better than I expected.
Submitted: 08/11/2007 09:11:25 | ID: 547
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I wanted a car with great fuel economy and performance and my research identified the C1. Almost 70 miles to the gallon and an engine that gives me all the power I need. This is just about the perfect car and it cost me less than £7000. Great value for money, fuel economy and extremely reliable.
Submitted: 31/10/2007 13:33:24 | ID: 456
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The C3 is a decent performer but in hindsight I wish that I had gone for the Clio. The performance is OK, space is very good and it’s good value for money but it doesn’t really excel in any department. A good all round car with the amount of interior space being its major plus point.
Submitted: 30/10/2007 11:13:21 | ID: 443
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Solid, safe and reliable family car. Cruises effortless and is extremely responsive. Smooth and quiet at high and low speeds. Very competitively priced and resale value should be respectable. Nice touches such as electric side doors mean access is unimpared and the space offered in this MPV is impressive.
Submitted: 27/10/2007 16:22:21 | ID: 406
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When I intially first saw the Berlingo Multispace it was not love at first sight, but with 3 children and 2 old english sheep dogs the practical side of my brain won me over and I’m very glad it did. It’s surprisingly nippy and doesn’t handle at all like a van. Visibility is excellent and fuel economy good. A very nice run around indeed!
Submitted: 27/10/2007 14:22:01 | ID: 398
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The C1 is really cheap to buy & run. Standard spec is rather basic, but list price is only £6995!
Submitted: 26/10/2007 11:38:23 | ID: 369
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This car is a really nice small hatch. Looks great & handles well.
Submitted: 26/10/2007 11:33:22 | ID: 367
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You can get good discounts on a new Citroen C3 making this car a cheap run around. Not the best car in its class, but well worth looking at.
Submitted: 26/10/2007 10:48:46 | ID: 360
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I’ve recently test driven this 4x4 and was so impressed that I will be placing an order for mine very soon. I really wasn’t expecting that much from it it if I’m honest so I was very pleasantly surprised when I realised it ticked all the boxes for me. Sturdy, superb looking and a very smooth drive indeed. I’m looking forward to taking delivery of mine already.
Submitted: 20/10/2007 10:54:35 | ID: 325
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Recently leased a 1.4 SX for my wife. Best small car in the market bar none. Great value for money and has all the mod cons of higher spec cars that cost much more. The drive is really smooth and the fual economy is excellent. It fits a baby seat in the back and pram in the boot no problem. Insurance is now a lot cheaper for us. The best feature it has is that when the car comes to a stop all the doors automaticly lock for security with a small button to disable. Great for single women at night. Well done Citroen..........
Submitted: 19/10/2007 08:55:07 | ID: 312
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Very affordable fun stylish car. I think it’s really good for the money you pay and so far I’ve had absolutely no problems although I have heard of other people having problems with leaky roofs? I can’t fault mine and I’m extremely happy with it.
Submitted: 02/10/2007 15:12:41 | ID: 268
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I’ve had my Xsara Enterprise for almost 3 years now and as a freelance sound engineer it’s been the perfect choice to get me and my gear from gig to gig. It’s very reasonable to run and has been excellent value for money. I’m only giving it 4 stars as, as a two seater it lacks the flexibility of an estate car when I’m not working but as I bought it strictly for work it’s done what I needed it to do perfectly.
Submitted: 26/09/2007 15:22:54 | ID: 232
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Having a far flung family and three children I wanted a car that was spacious and comfortable for long journeys as we make at least one a month. I've had my Picasso for just under a year now and I've found it to be a very reliable choice. The kids have plenty of space, which cuts down on arguements and the boot has plenty of space for everything we need to pack. Maybe not the most exciting drive but definitely does what I need it to and not too heavy on fuel. Thumbs up.
Submitted: 05/09/2007 11:11:33 | ID: 159
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This is a comfortable car, big and quite stylish. It drives well and with a minimum of noise and has a feeling of safety that I find reassuring. This is a practical car that delivers with a minimum of fuss.
Submitted: 17/08/2007 09:06:55 | ID: 88
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Very pleased with my choice. Comfortable, economic, great value and perfect for getting around London.
Submitted: 07/08/2007 14:40:17 | ID: 38
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