Citroen Dispatch road tests and consumer car reviews

Citroen Dispatch 2009

The van has had recall after recall for: Rear brakes, up take valve and some other valve? Now a power stearing fault, which is another recall. I have never in all my life been so upset over a van. I am thinking very strongly about going the full legal road with Citroen. The casing on the turbo is a bean can and complete dirt; A fault that Citroen want me to pay for. There’s rust on the back axel, which is so bad in a year or two it will not pass an Irl DOE cert. This is a fault ridden wreck and if Citroen were anyway honest, they would have put their hands up  and admitted they got it wrong, big time, and recall all of them! I will never, ever trust this company again. Sad, sad company shame on the Citroen name.

Citroen Dispatch L1H1 1200 120HDI 2007

A great van. I bought this second-hand almost a year ago now. 20,000 miles later and it has just needed the usual discs and pads, with not much else having gone wrong. I would have given 5 stars, but economy is the only draw back. The bigger the van the more junk you put in it!

Citroen Dispatch 120 swb 2007

I read all the reviews and decided it would be best to buy from a main Citreon dealer, what a mistake! The van has been nothing but trouble, although the dealer has at all times been helpful and lent us a van when it’s been off the road for repairs. The repairs so far have been both the cv boots split at the same time a new turbo was fitted, both the drop links were replaced and the front anti roll bar replaced. The gearbox drain plug washer is faulty spraying geabox oil everywhere, hopefully the gearbox has suffered no damage, but will have to wait and see. It needs new front discs and pads, the bumper is missing fixings and we have only done 6000 miles since we bought it! I thought it would be safe to buy fron a Citroen main dealer with the Citroen warranty, but how wrong we were. Our last van was the old Citroen Dispatch, a W reg 1.9 turbo bought from a back street dealer and was a great little van with no real problems for five years. This new Dispatch is rubbish compared to the old version, which was much better made.

Citroen Dispatch 2008

This van is the worst I have ever known for reliability. I purchased it from new and it has spent more time in the garage than out. The suspension had to be replaced within 6 months of buying it, the gear box was replaced 12 months ago and it has now gone again and the seats have been replaced as the springs went, which have also gone again. The rear discs locked up and nearly caused us to crash. Sensors keep cutting the engine off; normally when you are overtaking at 70 mph so you loose the steering as well, great fun! I really am suprised I’m still alive. Never, ever would I get another Citroen.

Citroen Dispatch 1.6 HDI 2008

Bag of misery!! It was ok at first but after 12 months it declined into awfulness. It’s been in the garage almost as much as on the road. I seem to spend more time in loan vans. Been in at least 8 times in the past few months, sometimes for the fault that it went in for in the first place. It’s had 3 fuse boxes, injectors, fuel pump, fuel primer, fuel pipes, gear selector, gear cables twice, starter motor, exhaust cover, dipstick holder (came off in my hand when checking the oil), constant repeated engine warning lights, it drinks oil, smokes when cold and now feels slow and noisy. It’s only done 35k miles!! like all French cars, avoid at all costs! it’s not worth the money you save initially, I’m lucky it’s a work van under warranty so I never have to pay anything, I would have set fire to the damn thing by now!

Responses to this review

Hi, could you please let me know what was the main cause of the problems on your van because mine is doing exactly the same but out of warranty - Alan Round from Nottinghamshire

Citroen Dispatch L2 H1 120BHP 2007

After selling my Ford Transit (which was hopeless) I decided to take a gamble, and purchased a 2007 Dispatch L2 H1 120Bhp. And what an astonishing van. Nippy on the road, 44mpg, and very comfortable and quiet on long journeys. Coming up to 91,000km and never ever let us down. Any one needing a strong van to tow anything will not be disappointed. The Dispatch can easily pull a 14ft long trailer with two heavy lawnmowers on it. A brilliant brilliant brilliant van.

Citroen Dispatch 2009

Biggest heap of rubbish ever had!

Responses to this review

Why did they not do a full recall of all Citroen Dispatch 1.6 hdi? They are not fit or safe for the road - Leslie Dunne from Ireland

Citroen Dispatch 2008

Bought from new, it was recalled Sept last year to replace a valve. This valve has now blown and as a result it requires a new engine. It’s not guaranteed because it was fitted for free. The man at the garage said it’s the 3rd dispatch he’s had in this year with the same problem. The milage has always been between 40,000 and 50,000. It has also been back and forward to the garage 8 times for differant problems ranging from roll bar failure to faulty electric windows. It will now cost the best part of £5,000 to get this heap back on the road. Avoid at all cost as it totally unreliable.

Responses to this review

Hi John, I am very interested in your report here and wonder if you can give me any more info on the recall for the valve replacement? What was the valve replaced and what was the reason for replacing it? I am asking because I have a 2007 Dispatch 1.6 Hdi and the Engine and turbo have just blown. It only has 33,000 miles on the clock and is just 4 months out of warranty - it is at the citreon main dealers garage at the moment - they want �6,500 to fit a new engine and turbo !!. they have been in touch with Citroen UK who say there is no entitlement for any monetary recompense "goodwill" toward the cost of repairs as it is out of warranty - I am totally gutted - the cause of the "total meltdown was apparently a siezed oil pump and a blockage in the oil uplift pipe"? I am awaiting a call as we speak from Citroen UK to see if I can convince them otherwise. Can anyone help/advise on what I should do now/next - Robbie from Angus (Forfarshire)

Hi mate, having same problem. 45000 miles - 2007 1.6hdi. Oil pump seized due to pickup feed pipe blocking. Citroen said touch but I am chasing them. The dealer been excellant but I have to pay £3,500 plus VAT. I will chase them afterwards as this seems to be a common fault - Dave Knight from Kent

Citroen Dispatch L1 H1 1200 120 HDI 2007

Bought the vehicle from new, have to say it has not missed a beat, coming up to 50k on the clock, goes like a rocket. Looking to change it now, considering a Vivaro sportive but reading the horror stories on here will think again. Depreciation seems high, best offer so far on a part chop is 6k+vat, 16k new. This seems to follow with the 2 Berlingos I had previously, again faultless vehicles. Parts are expensive, £180 for tyres, £80 for front pads, however, servicing is reasonable, usually £150 - £200. This one has all the whistles and bells , AC/ESP/Alarm etc but all are dealer options and can get quite expensive. Mainly used for distance as I work nationally, comfortable and easy to drive, gutsy and plenty of poke. No issues at all, mainly everyday wear and tear. Would have given 5 stars but for depreciation/parts etc.

Responses to this review

Hi Don, have you sold it yet? I might be interested - Andi Straw from Shropshire

Citroen Dispatch 2.0lt 2008

The best van ever! I have had mine now for six months. The 2.0lt version; no problems what so ever!

Citroen Dispatch 1000 HDI 90 SWB 2008

After hearing so many horror stories about the Renault Traffic/ Vauxhall Vivaro, I chose the Citroen Dispatch. What a great choice I made , its a wonderful vehicle to drive and even the standard HDI 90 swb van, the one I have purchased, is a real hard working van, with plenty of space and its really very sharp when you put your foot down. It comes with ABS, electric windows, emergency brake assist and Sat Navigation, all as standard. Servicing is approx every 20000 miles and the materials used in this van are very good quality indeed. Its really no wonder that this van has been given such great reviews and is International Van Of The Year 2008. If you want a van that drives and handles like a car, is nippy, has a great payload, lots of space, lots of shelving for your bits and pieces and holds its value, then forget the rest and buy the best. 5 out of 5 for me.

Responses to this review

What Peugeot dealership do you work for and how can you tell such blatant untruths? This van has more problems than the Queen and that’s saying something - Michael Sharpe from Australia