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My Volkswagen Transporter van has an intermittent fault with the windscreen wipers which has happened 5 or 6 times since I bought the van...
Dan Southam, Peebles-shire

Volkswagen Transporter 2009

My Volkswagen Transporter van has an intermittent fault with the windscreen wipers which has happened 5 or 6 times since I bought the van 12 months ago. Sometimes the windscreen wipers stop mid-wipe and then start working again in a juddering motion back to the correct position. A few times after this the wipers have then stopped working completely (quite scary when driving on the motorway in heavy rain!). After turning the ignition off and back on again the problem seems to rectify itself. I am no mechanic so would probably take it back to the VW garage for repair, but I’d like to know what cost I’d be looking at to rectify this problem. Does anybody know what could be causing this? (T30 1.9 TDI (campervan conversion)

Answers

It might be an earth problem above the battery. There is a steel panel that’s held in with 2 bolts. There is a earth cable in there, take it off and clean it try that and see how you get on. I think all the T5 have the same problem - Stuart Mackie from Orkney Islands

Submitted: 14/05/2013 14:53:03 | ID: 19360

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I have a 2005 Volkswagen Sharan and the rear door will not open.
Peter Adams, England

Volkswagen Sharan 2005

I have a 2005 Volkswagen Sharan and the rear door won`t open. I have got the door panel off and it has central locking which does not work on this door. Can anyone tell me how I can open it please?

Answers

Sorry Peter no help here, but I now have the same problem so I will be watching your thread - John Hall from Leicestershire

Submitted: 09/05/2013 12:56:19 | ID: 19307

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My 2007 Volkswagen Golf citi Rox which has some irritating noise on the steering...
Musa Milton Dlamini, Swaziland

Volkswagen Golf 2007

Hi. I need help with my 2007 Volkswagen Golf citi Rox which has some irritating noise on the steering. When I drive at 120km/h I hear a noise which starts from the steering itself and when I go down between the reck from the steering and the universal there is a worn bush that`s also making a noise. Any suggestions please? Regards.

Answers

Cut the springs about 3 coils at the bak and 4 coils infront. Then detrumpet ur airbox... this should help - Nesh Mesh from Herefordshire

Submitted: 03/05/2013 16:09:38 | ID: 19258

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When I turned on the ignition of my Volkswagen Golf I had the service icon flashing on the dashboard
Rosanna Mapue, Qatar

Volkswagen Golf 2011

When I turned on the ignition of my Volkswagen Golf I had the service icon flashing on the dashboard, although I only had my oil change last March. Then when I was trying to turn on the ignition, it wouldn`t start and it gave me the error "NO KEY". Can anyone explain what is wrong and what I should do please?

Answers

You need to reprogram the key and ecu again. It happened to my Golf 2012 last month. It’s simply not recorgnising your keys anymore. Hope you find this helpful - Lewis Asiwaju from Nigeria

Submitted: 29/04/2013 10:14:06 | ID: 19166

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I found my Volkswagen Golf key in the washing when I removed it from the machine yesterday...
Ann Murat, Norfolk

Volkswagen Golf 2009

I found my Volkswagen Golf`s key in the washing when I removed it from the machine yesterday. I have tried the key this morning and the red light on the key flashes but it will not open the car. Can anyone suggest a remedy please?

Answers

Hi Ann, have done the same, try opening up the fob and use a hairdryer to dry this out. Use the spare if you have one in the meantime. The circuit inside needs to dry out probably. The red light just indicates there is power in the fobs battery - Rob Sturrock from Kent

Submitted: 26/04/2013 11:06:15 | ID: 19154

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Whilst the car is stationary it shakes and if I am stopped at lights it shakes really badly.
Sarah Amjad, Lancashire

Volkswagen Touran 2008

I have a Volkswagen Touran SE model 1.9 tdi. Whilst the car is stationary it shakes and if I’m stopped at lights it shakes really badly. Can anyone help please or has anyone got similar problems?

Answers

Hi Sarah, my 2008 1.9TDI SE Touran started having similar issues to yours at the end of November last year. The shaking gradually got worse until mid January, when I put my foot down on the clutch whilst starting it; and the pedal suddenly lost its resistance and stuck in the down position. It needed a new clutch; clutch release bearing and dual mass fly wheel - Ian Mapley from Buckinghamshire

Submitted: 23/04/2013 15:08:48 | ID: 19098

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My 2003 Volkswagen Golf GL has a constant humming noise coming from the gas tank area.
Peter Lee, Canada

Volkswagen Golf 2003

My 2003 Volkswagen Golf GL has a constant humming noise coming from the gas tank area. It gets louder from time to time. So far, there`s no hesitation while driving. Is it the fuel pump failing or is it the fuel filter? I also have a noise coming from under the car near the front only when I drive over a speed bump. It sounds like a metal rubbing noise. I have replaced the front shocks and bushing but it’s still there. The mechanic said it`s the transmission bracket broken? I recently replaced the rear brakes but there is still a high pitched noise and a clucking noise. Why is this? (GL)

Answers

Hey, I had the same problem with my Golf, with the noise coming from the tank area, so I asked my girlfriend’s father that is a mechanic and told me that it is the pump that is in the tank so I replace it and now it is fine not doing it anymore. If the noise is coming from your wheels then it is the rattle plates that is lose. Most Golf’s got that problem, just go back to the dealer that did your brakes and ask them to replace it or you can even do it yourself. I hope that you get it right - Jerome Wildshut from South Africa

Submitted: 22/04/2013 09:46:30 | ID: 19078

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My Volkswagen Polo Classic makes this terrible noise at the front wheels when I go over speed bumps or any bumps on the road.
Nqabakazi Cinani, South Africa

Volkswagen Polo 2003

Hi, my Volkswagen Polo Classic makes this terrible noise at the front wheels when I go over speed bumps or any bumps on the road. It happens a lot, especially when it`s cold and it`s been parked for a while. Please does anyone have any idea what the problem is?

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Hi there, I’m having the same problem with my 2005 Polo Classic but when it’s hot it rides well. I have taken mine to be checked and I got a feedback of the noise is coming from the shocks, so I’m having shocks and mountings replaced, ball joints also coz I had the control arm bushes changed but the sound is still there. I’d suggest you take it to be checked! Tumelo from South Africa

Hi Tumelo, I’ve had it checked out already, went to test my shocks all are in good condition. I’ve also been to a Roadworthy testing station, they didn’t pick up anything serious. However, they said I could possibly have sand in my coils/springs which are around my shocks becoz when its raining the noise goes away. I went for another opinion, I was told it could be my brakes. So I’ll have a look into that. Thanks again... Hope u sort yours out too, soon - nqabakazi from South Africa

Submitted: 19/04/2013 10:32:51 | ID: 19067

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My Golf drivers door will open and close the front passenger window but the switch on the front passenger door will not open...
Jason, Staffordshire

Volkswagen Golf 2004

What could the fault be when the switch on my Volkswagen Golf`s driver`s door will open and close the front passenger window but the switch on the front passenger door won’t open and close the passenger window? What faults could cause this besides just the switch on the passenger door? Thanks. (1.6 fsi SE)

Answers

Wires may have come loose on reverse of switch meaning the passenger switch isn’t closing the circuit - Ben Teasdale from England

Submitted: 19/04/2013 09:28:59 | ID: 19057

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My Volkswagen Polo turbo kicks out if I am driving.
Elizabeth Mendes, South Africa

Volkswagen Polo 2005

My Volkswagen Polo`s turbo kicks out if I am driving. When I switch the car off and switch it back on the turbo works again, but again it kicks out. It has cost me already over R20,000 for mechanics to check what’s going on and everybody says they don’t know. They say I have to replace the turbo, but if the turbo is working why must I replace the turbo? Please can anybody help me? (Tdi)

Answers

Your boost needs to be set. It’s all in your ecu. If the mechanical components are all good, only the electrical is left to blame. So check out your boost setup. Rather go tune your car at a tuner - Ismail Arbee from South Africa

The turbo charger does not need replacing. The wastegate is the one that needs replacing. Speaking from a similar experience with a VW Touareg - Momanyi from Kenya

Submitted: 18/04/2013 10:53:16 | ID: 19027

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After a week of sticky gears it has now also started making a noise when starting up.
Amanda McQueen, South Africa

Volkswagen Caddy 2007

My 2007 Volkswagen Caddy went for a major service last week and I had the cambelt replaced. After a week of sticky gears it has now also started making a noise when starting up, almost like a fan belt slipping but worse. It sounds like there is resistance when the engine/pully is turning and the noise goes away after about 15 minutes idling. Should I be worried? As a woman who spends almost 80% of her day on the road, I can’t take any chances and need to have my vehicle in good shape at all times. Please can anyone advise?

Answers

Could be the alternator pulley, these go all the time on Volkswagens - Tommy from Northern Ireland

Gear box on its way out m8 - Roy Jeavons from England

Submitted: 11/04/2013 14:09:34 | ID: 18959

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When I drive my Volkswagen Golf 4 2.0 it stops when the engine starts to get hot.
Maoketsi Joel Masekoameng, South Africa

Volkswagen Golf 1999

When I drive my Volkswagen Golf 4 2.0 it stops when the engine starts to get hot. Somebody told me that the problem is the fuel pump and someone else says it is the fan, so I don’t know now. Please can anyone help me?

Answers

Chances are that the fuel pressure regulator is faulty, had the same problem on the 2.0 Ford Cosworth engine, replaced it and the car ran better than before the problem - Rudolph Briedenhann from South Africa

Okay, the answer is the engine sensor, it had weakened - Okike Justice from Nigeria

Submitted: 10/04/2013 09:42:37 | ID: 18919

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With the engine idling it keeps over revving...
Jordan, England

Volkswagen Golf 1999

Hi, I have a 1999 plate Volkswagen Golf 1.4 Petrol. The car has been running fine, but during the last few days it has been playing up. With the engine idling it keeps over revving, like I’m taking my foot on and off the accelerator (but I’m not). It will idle at 1,000 revs, then go up to 2,500 revs, back down again, then up again. This happens even when the vehicle is moving in a low gear as well as when it is stationary. Also the car hardly idles at all now, it will just drop below 1,000 revs and stall as soon as I start the engine. Also it`s started making a weird high pitched noise when I start the car, like I’m trying to start it whilst it`s already started. I don’t have a clue what`s going on but I now don’t dare drive it. Can anyone help me please? (1.4)

Answers

Hello sir,clean the throttle body properly & check all vaccum pipe - Attiq Muhammad from England

Submitted: 10/04/2013 09:13:00 | ID: 18917

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I have a Volkswagen Golf citirox 1.4i which has a loud humming noise coming from the back.
Tyron Patel, South Africa

Volkswagen Golf 2008

I have a Volkswagen Golf citirox 1.4i which has a loud humming noise coming from the back. I have changed the bearings and I have changed the stub axil but my vehicle still has the same noise. Can I please get some views or ideas on what the problem could be? (1.4i)

Answers

I had the same problem but after a thorough search couldn’t believe it was an uneven rear tyre - Mcacisi Noyhiya from South Africa

I have the same noise with my 2004 Citi.com. If it sounds like its coming from around behind at the right, you should check your fuel pump - Neill Robertson from South Africa

Submitted: 09/04/2013 12:47:45 | ID: 18913

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It switches on but with no power and when I step on the accelerator it switches off.
Phologo Lebethoa, South Africa

Volkswagen Polo 1999

I have a problem with my Volkswagen Polo Playa. It switches on but with no power and when I step on the accelerator it switches off. It seems like there is a problem with the petrol flow to the engine via the throttle. Can anyone suggest what I should do?

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Hey, my girlfriend had the same issue on her car once. It had been standing for a while and when we tried to start it started, and as soon as we pressed the accel. it died. After a few more tries the battery was dead too. We ended up jumping and trying again. Eventually we just had to drive with the revs real high. After about 20 km of open road and a few stalls, we noticed the rev regulator was going up and down the whole time, but the petrol issue seemed sorted. If you look on the engine, on the right of the back manifold outlet, there is a small plug with a wire attached. That might be faulty. We replaced it and all was fine. Not a mechanic, we trial and error! Haha, hope it helps! Wynand Gerber from South Africa

Submitted: 09/04/2013 11:21:57 | ID: 18911

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Gentian Prifti , England

Volkswagen Passat 2008

My Volkswagen Passat`s battery was flat so I asked someone to jump it. They put the jump leads on the wrong way and now the car starts but I have no fog light and reverse light, abs is on and esp on the dash. Can anyone tell me what to do please?

Answers

Check the fuses and bulbs. If it is not the fuses or bulbs than have a tech 2 check (ECU diagnostics check ) from any mechanic but it will cost – Glenn Driver from Can bridgeshire

Submitted: 05/04/2013 16:25:01 | ID: 18879

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Sotobe Gumede, South Africa

Volkswagen Touran 2007

My 2007 Volkswagen Touran displays ESP, flashes PRNDS when firing up and doesn’t engage gears. Sometimes it is driveable but cuts off when the engine heats up with flashing PRNDS, (Engine Oil Pressure Off) messages. I don’t know where to start. Please can anyone help? (DSG)

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Hi. I have the same problem and took the car to VW Martin near me in Farnham. It`s a common problem so they going to fix it free of charge even though my car is 2004. Take it to your nearest VW garage, hope that helps – Levy Salih from Hampshire

Submitted: 05/04/2013 16:17:59 | ID: 18877

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We have just bought a 2.5TDI Volkswagen Transporter and it pulls fine in town but if you go on the highway it seems be be very sluggish...
Liz Kirwin, South Africa

Volkswagen Transporter 2006

We have just bought a 2.5TDI Volkswagen Transporter and it pulls fine in town but if you go on the highway it seems be be very sluggish with no go in it at all. You can change back to third and then fourth but it still does not pull. Does anybody know what it could be? (2.5 TDI)

Answers

Have you got the fault codes checked? Most likely cause is an airflow meter - Liam from Ireland

Change fuel filter - Phil Ogle from Bute

Submitted: 04/04/2013 14:55:34 | ID: 18850

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I just wondered if there is any particular reason why my Volkswagen Transporter t4, which is the 2.4 model, is so sluggish?
Scott Robinson, England

Volkswagen Transporter 1997

Hi, I just wondered if there is any particular reason why my Volkswagen Transporter t4, which is the 2.4 model, is so sluggish? It struggles to reach 70 mph and on steep hills I’m up and down with the gears. Any help or advice would be much appreciated. Any suggestions please? (1200d)

Answers

Had this problem recently on my 1.9 T4. Lost power on hills, up and down the gears, really sluggish. Put it down to an unusual extra load being carried but no difference when the van was unloaded the next day. It eventually turned out to be a broken accelerator cable - an easy fix - Andy Parrish from Bedfordshire

Submitted: 04/04/2013 11:14:39 | ID: 18829

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When hot I have to crank it over for about 20 seconds before it starts.
Arwel , Denbighshire

Volkswagen Caddy 1998

My 1.9 diesel Volkswagen Caddy non turbo starts fine when cold but when hot I have to crank it over for about 20 seconds before it starts. It runs fine after starting, hot or cold. The glow plug light does not come on at all when hot. The pickup has only done a genuine 58,000 miles. Can anyone suggest an answer to my problem please? (1.9 diesel non turbo)

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I had the same problem, turned out to be a diesel injector, not a cheap fix - Bill from England

Submitted: 04/04/2013 11:03:01 | ID: 18827

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My Volkswagen Polo boot will not open all of a sudden.
Justin Wheeler , South Africa

Volkswagen Polo 2004

Hi, I have 2 questions. My Volkswagen Polo Sedan`s boot won’t open all of a sudden. Is it maybe a fuse or do I have bigger problems? Also the yellow abs light on my dashboard doesn`t go off. What does that mean? Can anybody please help? Thank you. (Sedan)

Answers

I have a similar problem. My mechanic said that I need to change the boot pump - Ilyaas from South Africa

Just been looking at my son`s with the same problem. I found that the solenoid screws had worked loose and it had fallen from it`s position, snapping the electrical wires. Also the locking gear had a broken metal lug worn and snapped so the boot wouldn`t stay shut. It’s all fixable for the average DIY person but you need the new bits – Bob Smith from England

Submitted: 04/04/2013 10:24:34 | ID: 18817

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My Volkswagen Bora has developed a knocking noise from the engine and sometimes there is a slight miss from the engine and it loses power.
Pearse McGarry, County Londonderry

Volkswagen Bora 2002

My Volkswagen Bora has developed a knocking noise from the engine and sometimes there is a slight miss from the engine and it loses power. I would very much appreciate input as my mechanic doesn`t seem to know what the problem is. Any ideas?

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Not sure; did your mechanic check out the fly wheel? James Mckernon from County Antrim

Submitted: 04/04/2013 09:46:21 | ID: 18809

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My Volkswagen Touran passenger window will only go down...
Jason Hall , England

Volkswagen Touran 2009

My Volkswagen Touran`s passenger window will only go down i.e. it will no longer go up or close. However if I use the driver`s window buttons the passenger window will go up and down, so there is no problem with the motor. The window button is not sticking, it just does not close the window. Any suggestions? (SE)

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Check this out, Jason. I have the same problem and will try this solution tomorrow... Matt from Kent http://forum.caddy2k.com/viewtopic.php?f=1&t=6633

Submitted: 02/04/2013 11:10:49 | ID: 18770

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Almost all of the warning lamps on the dashboard are lit, the diesel tank flashes as well as the handbrake and the ABS.
Gary Wetton, England

Volkswagen Caddy 2007

My 2007 Volkswagen Caddy van is giving me problems. Almost all of the warning lamps on the dashboard are lit, the diesel tank flashes as well as the handbrake and the ABS. The speedometer doesn`t work and the odometer doesn`t work either. What is wrong with my van?

Answers

 

Hi there, sorry no answer but am interested to know if you ever found the cause as my Caddy has exactly the same problem? Thanks – Lewis Stone from Herefordshire

ABS pump on my 2007 Caddy. Had van in and checked over turned out to be the abs pump had gone down got a second hand one but you have to have it reprogrammed to your van - Gary Wetton from England

 

Submitted: 28/03/2013 12:38:09 | ID: 18730

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The problem is within 30 seconds of turning the heater on the smell of diesel smoke comes out of the drivers side.
Ali Kuzeyi, England

Volkswagen Touran 2008

Hi. I have a Volkswagen Touran 1.9 tdi (2008) and I have a big problem with it. The problem is within 30 seconds of turning the heater on the smell of diesel smoke comes out of the driver`s side at the bottom and of course I feel that diesel smoke is inside the car as well. When I drive on the motorway and turn the heater on I don’t have the smell, but when I am driving slowly or the car is stopped then this smell starts straight away. Could anyone please tell me how to avoid this problem and what is causing it? Thank you (Tdi)

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Funnily enough, my Touran has just gone in the garage today for this issue. It is a well known problem with the auxiliary heater at the front left side of the car, which is worse in the cold weather. I have been informed that this will not be covered by my extended warranty as, unbelieveably, they don’t consider it a fault (even though there was a recall about 10 years ago for the same fault). They rectify it by putting a piece of pipe in, so I am told by the frankly very unhelpful service rep this morning. I’d love to know if anyone has ever managed to get this fixed under warranty? Vivienne from England

Submitted: 28/03/2013 09:54:18 | ID: 18708

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I have had no end of trouble with it since Christmas.
Matthew McClaren, Yorkshire

Volkswagen Polo 2003

I have owned my Volkswagen Polo 1.4 FSI 53 Reg 5 door car for 2 years but this year I have had no end of trouble with it since Christmas. Firstly the amber engine management light came on. This was water in the coils which were dried out and a special spray put in abd this went well for a month or so. The light came back on so the EGR Valve was replaced and this worked for a month but then it came on again. This time it was the wiring loom so this was re-wired with a pass through wire and this looked to have worked until it happened again. Warning light showed and this time it was the knox sensor, so the actual sensor part has been replaced but I have been told it`s in 3 parts. It`s hooked up each time to a diagnostic computer which has given different fault codes each time. It goes for so long and then randomly comes on. If it comes up again I don`t know what I would do, so I am looking for advice and if I am doing the right thing here. Can anyone advise me please? Thanks for any help.

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Try looking at your break lights or your breaklight connection or the actual break switch. Best thing to do is wait till the epc light is on then ask somebody to look at the rear lights cause that could be the reason - Ashley from South Africa

Submitted: 21/03/2013 16:27:20 | ID: 18642

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Martin Sumpter, Hertfordshire

Volkswagen Caddy 2007

Whilst driving along my Volkswagen Caddy cut out and would restart but then cut out again when cranked over. If cranked it will start and then cut out. I have checked the fuel and that’s okay and I`ve checked the ignition timing and that’s also okay. Any ideas?

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I would check your fuses. I don’t know what causes the problem but I had the same problem on mine. The engine would fire then immediately stop. I found a blown fuse and replaced it and the van started and ran perfectly. Got to be worth a look - Paul Regan from England

Submitted: 21/03/2013 12:09:54 | ID: 18624

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It does not seem to have as much power as it used to and sometimes the rev counter goes up.
Wayne, South Africa

Volkswagen Jetta 2004

Recently I`ve had a problem with my Volkswagen Jetta 4 2004 1.6. It doesn`t seem to have as much power as it used to and sometimes the rev counter goes up, even if I don`t press too much on the accelerator. I just want to know what may be causing this and how can I fix it please?

Answers

Are you sure your clutch isn’t slipping? John Greenslade from Powys

Submitted: 19/03/2013 09:53:44 | ID: 18576

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My Volkswagen Polo has an 8V engine with AKK code and EAR automatic transmission. I need to change both.
Vartan Kilislian, Lebanon

Volkswagen Polo 2001

Hi there. My Volkswagen Polo has an 8V engine with AKK code and EAR automatic transmission. I need to change both, but all transmissions I have found are 1.4 16V and not 8V. Is it compatible to put 16V transmission with 8V engine if I had to, or if not what’s the best solution? Mechanics have suggested I convert my 8V car completely to 16V with all it`s computers and wires in order to avoid not finding codes that I want for my car in the future. Does anyone know or think converting is possible or not?

Answers

Anything is possible, but on a 2001 Polo, it’s certainly going to be ’beyond economical repair’ unless you can find a suitable, matching gearbox. There is a VW EAR transmission on ebay at the moment, but at £176 it’s still probably too much to spend. From the wording of your question, you’re also suggesting that you need to change the engine too: If that’s the case, I’d certainly scrap the car rather than spend several hundred pounds on it - John Greenslade from Powys

Submitted: 18/03/2013 14:46:02 | ID: 18560

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It was running fine until 2010 when the front left wheel started to wheel spin when turning right at T junctions.
Paul, England

Volkswagen Caravelle 2008

I have a Volkswagen Caravelle Exec 2008. It was running fine until 2010 when the front left wheel started to wheel spin when turning right at T junctions, together with under-steering whilst taking a right turn. My VW garage didn’t find anything wrong but then, driving home one night, the brakes gave out - brake pedal depressed all the way with no resistance. The garage repaired it and advised that the wheel spin issue resulted from the brake fluid leaking onto the braking system. However, I`m still having issues with the front left wheel and the steering feels heavy, especially on the right side. Any ideas please? (2.5TDi)

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From what you’ve said, the van has traction control. Brake fluid leaking onto the disc would have contaminated the pads & made the system inoperative, as well as causing the braking failure. I’m amazed that a main dealer could have failed to notice this. I’d advise using a decent independent garage every time. The only way that you’d get wheel spin from a junction, other than in icy or snow covered road conditions, is with bald or otherwise defective tyres, and even then only if you’re very ’heavy footed’ on the accelerator - if the traction control is cutting in, you’re driving too aggressively. If the steering feels heavy, I’d certainly be checking tyre condition & pressure first though - John Greenslade from Powys

Submitted: 15/03/2013 12:36:22 | ID: 18545

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I love my Volkswagen Golf but twice now I have had a bad day with my car key.
John Omo Ihebale, Nigeria

Volkswagen Golf 2004

I love my Volkswagen Golf but twice now I have had a bad day with my car key. Sometimes my key will just not turn, it will not even turn with the ignition of the car. The key doesn`t have a battery so now I don`t know what to do. Can anyone help me please?

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Change your ignition cause the key is not the problem, trust me. Do you have an imobiliser in your Golf? Jerome Wildshut from South Africa

Submitted: 14/03/2013 10:13:34 | ID: 18514

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Everytime I start my car it cuts out.
Bevan Van Wyk, South Africa

Volkswagen Polo 1997

Hi, I have a Volkswagen Polo Classic 1.8i. Everytime I start my car it cuts out. I did check my petrol pump but it is not that so can it be my Key code that is out? Please can anyone help? Thank you.

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If a key light flashes continuous then yes, your immo is activated - Mohamed Adam from England

Submitted: 13/03/2013 14:28:52 | ID: 18501

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All I would like to know is how on earth does one replace a right rear brake light bulb on a Volkswagen Caddy?
Glen Fenthum, South Africa

Volkswagen Caddy 2009

Good day. All I would like to know is how on earth does one replace a right rear brake light bulb on a Volkswagen Caddy, as there is no cover on the inside and I cannot loosen the lamp unit? Please can anyone advise me asap?

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Looking from the outside of van with rear doors open you will see on the inside of the light a black plastic piece running down on the inner side of light, this plastic is only clipped on, remove this and you’ll see the two nuts that hold on the light - Darren from Ireland

Submitted: 13/03/2013 14:16:43 | ID: 18499

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The fan belt is squeaking. Any tips I need to know of getting the tension right?
Avril Ward, Australia

Volkswagen Crafter 2008

The fan belt is squeaking (any tips to stop this squeak... tried soap) so I am going to change it. Any tips I need to know of getting the tension right? I would be grateful for any info, thanks.

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Sure it’s self adjusting, you may need the tensioner replacing - Steve from England

Submitted: 12/03/2013 14:17:37 | ID: 18481

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Peter Doust, Kent

Volkswagen Golf 1996

Until recently have had no trouble, now on occasions the engine shuts down and car stops, which can be dangerous. It will only restart after 5 minutes. It’s been with the main dealer for 4 days andthey don’t know the answer! (VR6 2800)

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Check relay 109 - Dan Dannu from England

Submitted: 12/03/2013 09:30:14 | ID: 18457

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This morning I drove it very gently like usual but suddenly the engines light and the eps light turned on...
Zamo Dana, Iraq

Volkswagen Passat 2011

Hi. My Passat is 2.0t DSG. 24000km. This morning I drove it very gently like usual but suddenly the engines light and the eps light turned on and the engine started to not work properly then I turned off and left it for 2 hours and then checked the fuses. I found 1 of them, which is in the box under the driver’s door, was burned. I changed and turned on but the problem still exists. The engine vibrates too much and doesn’t give enough hp to let the car go faster than 10km/h. I checked the oil but it is fine. A day before this happning I filled it with fuel but I think the fuel was not good. Does anyone have a solution? Please help, I cannot trust the mechanics in my country :(

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Check the spark plugs and the spark plug cables - Emo from Sweden

Submitted: 11/03/2013 08:30:46 | ID: 18397

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Paul, England

Volkswagen Passat 1998

My Volkswagen Passat auto petrol 1.8 will not change gear. It is stuck in second, although you can select reverse, first, second and third manually. Is the gear box broken? Someone suggested transmission fluid but I haven`t got a clue where to locate the dip stick or filler cap. Does anyone have any answers please? (Automatic 1.8 petrol)

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Because the gear box does not have a filler spout you have to open a filling bolt at the side or top of the gear box and fill it with a bottle with a long nozzle. However I would recommend you have somebody who has mechanical experience to take on this task. Even though it is a simple job for a mechanic there are a few bolts and you don’t want to take out the wrong bolt by accident, draining the gearbox of transmission fluid all over the floor – Glenn Driver from Cam bridgeshire

Submitted: 04/03/2013 16:16:38 | ID: 18346

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My Volkswagen Polo handbrake warning light keeps coming on as well as the handbrake warning alarm.
Kerry Rose, England

Volkswagen Polo 2000

My Volkswagen Polo`s handbrake warning light keeps coming on as well as the handbrake warning alarm. I had the car looked at January and was told it was fine. It goes off constantly and all of the time. The brakes feel fine and the handbrake works too. Please can anyone help?

Answers

Check your handbrake switch there is a wire connected there. If that wire touches the body of your vehicle the warning light on your dashboard will come on - Soni Ndoko from South Africa

Submitted: 04/03/2013 14:33:53 | ID: 18344

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My 2006 Volkswagen Polo 1.6 Comfortline started missing, back firing and lost loads of power...
Faaiz Peroo, South Africa

Volkswagen Polo 2006

My 2006 Volkswagen Polo 1.6 comfortline started missing, back firing and lost loads of power. It sounds like the exaust has a hole. I took it to the mechanic who says I need a new coil and water flanger. I had the plugs changed but it still missed and goes sluggish. Can I get an opinion please?

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Hi, my car is doing the exact the same thing. I changed the exhaust but still the same problem. Please, please help, can it be the throttle body? Nasmira Dawood from South Africa

Hi Nasmira, nope it’s definitely not the throttle. Your EPC light would have come on if it was. I believe that it may be the coil. I’ve taken a few opinions from some mechanics, they all came back with the same answer "coil pack" - Faaiz Peroo from South Africa

Pls check ur petrol pump. Ur mechanic can check if its pumping 3kpi. I’ve heard of people with this prob and it’s usualy the petrol pump. Lack of power and a bit of misfiring. Thanx. Btw, my keyaboard is mulfunctioning thats y am writing Greek - Tony from South Africa

Submitted: 01/03/2013 11:02:59 | ID: 18309

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For the last 3 months my car has been cutting out after pulling away.
Chantelle, South Africa

Volkswagen Polo 2007

Hi. I own a Volkswagen Polo Trendline 1.6. For the last 3 months my car has been cutting out after pulling away. It seems to be especially bad when the car heats up or on very hot days. The diagnostics have not picked up anything. Sometimes the epc light is on but the mechanics can’t pick up anything. Please can anyone help? (Trendline)

Answers

Have your throttled checked out - Faaiz Peroo from South Africa

Submitted: 01/03/2013 09:59:38 | ID: 18301

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My Volkswagen Golf 4 93 model refused to start and after I checked the car showed signs that the oil is finished.
Bingles Dell, Romania

Volkswagen Golf 1993

My Volkswagen Golf 4 93 model refused to start and after I checked the car showed signs that the oil is finished. When I checked the oil there wasn`t a single drop of oil. Please what should I do? Should I buy oil and fill it or should I take the car to a mechanic? Thanks.

Answers

Get it towed to garage. Do not attempt to start when there is no oil in engine - Ciaran McNamara from Ireland

Submitted: 21/02/2013 11:58:00 | ID: 18174

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My Volkswagen Golf Citi Chico LF wheel had a cluck cluck noise as you drive on uneven road...
Ishmael Tau , South Africa

Volkswagen Golf 2002

My Volkswagen Golf Citi Chico LF wheel had a cluck cluck noise as you drive on uneven road and I have replaced both front ball joints, tie rod ends and rack ends but the noise is still persisting. The alignment machine cannot pick up any fault, hence the noise still continuing. Both front shocks and mountings were replaced about 8 months ago. Recently when I took it for alignment they replaced the LF camber bolt and nut and the noise stopped, but just after two days the noise started again. What might the problem be?

Answers

Hi Ishmael, I had the same problem on my 1997 Citi Golf. Does the noise go away when you press the brakes (not too hard)? On my brake pads, there were clips to keep it in place. Mine got loose somehow and then made that noise. I’m not a mechanic, but might be worth a check - Willem v/d Merwe from South Africa

The anti-rattle clips need to be replaced on the front brakes. They are extremely cheap (somewhere around R10 for a set of two). They pop off from time to time - Jared from South Africa

Submitted: 21/02/2013 11:10:35 | ID: 18160

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It shows an EPC light on the display set and when I try to start it it does not have power to idle.
William Maome, South Africa

Volkswagen Polo 2006

Hi. I own a Volkswagen Polo Classic Comfortline. It shows an EPC light on the display set and when I try to start it it doesn’t have power to idle. The VW mechanic diagnosed it and found that the problem is the speed sensor. My big worry is that when I turn on the engine it misfires to the point where I feel it’s going to be burnt out. Please can anyone help?

Answers

When I had the EPC light on, I had the throttle changed and it worked perfectly - Faaiz Peroo from South Africa

Submitted: 21/02/2013 10:55:56 | ID: 18155

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My Volkswagen Polo failed its MOT due to the brake pads...
Rebecca, Wales

Volkswagen Polo 2003

Hi, my Volkswagen Polo failed it`s MOT due to the brake pads. I had that problem fixed and since then when I turn the ignition on it makes a beeping noise then stops. I`ve also noticed that the car feels different, the clutch seems to be high and the car just sounds and feels different. Also there`s a spanner flashing in the mileage box. Do I just need to take it for a service? It`s a 2003 1.4 tdi diesel Polo which has done about 62,000 miles. Thanks.

Answers

I had the same with my Polo. It’s just a service warning light. When you get a service they will reset it and you won’t hear the annoying beep and the little spanner. Hope this helps. Then it will count down the miles till you should get another - Matt from Nottinghamshire

Submitted: 21/02/2013 09:54:31 | ID: 18142

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My Volkswagen Golf oil light comes on and makes a horrific buzzing noise.
Lorraine, South Africa

Volkswagen Golf 1996

My Volkswagen Golf’s oil light comes on and makes a horrific buzzing noise. It used to be for 5 seconds, but now it happens more frequently and for longer - up to 4 times when driving a few kilometres. It recently went for a service and the water and oil is fine, I check it every day. It`s been buzzing for 3 days now. I have no idea what could cause it? Please can anyone help? (Chico 1.3)

Answers

The problem is with the immobilizer - Herman Fouche from South Africa

Hi, I don’t know how to reply to Herman, but would like to know how that’s possible as my immobilizer has been disconnected (although the red light for it still glows, I don’t have one). Should I still check it out? I also replaced the oil pressure switch recently, could it not maybe be that? Thanks a million for your trouble in answering! You are awesome! :) Lorraine from South Africa

Hi, my Golf 1.3 did the same after I changed my leaking oil switch. Apparently the oil switches go with colour, make sure you replace the white with the white, and the blue with the blue, as they somehow do different jobs, something the car parts sellers don’t mention to you. After fixing that, the noise and the light were gone. Hope I assisted - Lucas from South Africa

Submitted: 19/02/2013 09:50:56 | ID: 18123

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My Volkswagen Passat AC the battery goes dead every morning.
Ann Dwe, Ghana

Volkswagen Passat 1999

After fixing my Volkswagen Passat`s AC the battery goes dead every morning. The battery is quite new, almost a year old. Is it really the AC draining the battery power or the alternator not charging the battery?

Answers

You can check your alternator by leaving your car running and remove the positive battery cable. If your car turns off your alternator is shot. If your car is still running then your alternator is good and you will have to find the battery drainage problem - Emo from Sweden

Submitted: 18/02/2013 15:20:02 | ID: 18104

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My 2007 1.9 turbo Volkswagen Transporter t5 has lost gears, sometimes first and third, sometimes second and fourth.
Mark Abinger, Australia

Volkswagen Transporter 2007

Hello. My 2007 1.9 turbo Volkswagen Transporter t5 has lost gears, sometimes first and third, sometimes second and fourth. I have stopped and had it towed both times. My mechanic has tightened the cables outside the gearbox and it worked for a time, but I have a feeling something in the box is wrong. Has anyone come across this problem before?

Answers

I’d be looking in the quadrant box, not the gearbox. The 1st/3rd and 5th gears and 2nd 4th and 6th gears use one linkage which crosses neutral then connects via one cable to the box, the other cable does the other gate direction, and is probably ok. It’s probably a clip come off, a cracked linkage rod or a loose bell crank lever. Much cheaper than a gearbox overhaul - Alasdair McCarter from Australia

Thanks, you are spot on the, mechanic replaced the bell crank lever, the problem was that the serations where worn, buggered if I know how it could happen but heaps cheaper then pulling apart the box - Mark Abinger from Australia

Submitted: 18/02/2013 09:58:14 | ID: 18090

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I have a Volkswagen Caddy van 05 and it has trouble starting in the morning or when the engine cools down.
Miranda Brinkley, England

Volkswagen Caddy 2005

Hi. I have a Volkswagen Caddy van 05 and it has trouble starting in the morning or when the engine cools down. There is oil getting into the diesel and tank. What does anyone think it is? Thanks.

Answers

Just fixed this problem, turned out to be a crack in the block internally was told it was injector seals by 3 different work shops! If the diesel is black in the filter housing it’s cracked and you should see the oil level creeping up on the dipstick. Had to buy a second hand engine and change it out - David McCarthy from Ireland

Submitted: 18/02/2013 09:36:56 | ID: 18083

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I have problems with my Volkswagen Caddy glow plug light not coming on when starting and sometimes the glow plug flashes while driving.
Gary Reynolds, England

Volkswagen Caddy 2001

I have problems with my Volkswagen Caddy`s glow plug light not coming on when starting and sometimes the glow plug flashes while driving. Also the engine runs a bit roughly for the first couple of miles from cold. I have replaced the glow plugs and don`t know what to do next. I have also replaced relay 109. Can anyone suggest what to do next?

Answers

I would get a compression check done and check the injectors. It’s a common problem on the Caddy! Mike Lysons from England

Check and adjust sensor behind pump and adjust if required - Jackie D from Ireland

Submitted: 18/02/2013 09:32:38 | ID: 18081

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I am after buying a clutch kit for my Volkswagen Transporter van but I am unsure of the part number...
Sean Springall, England

Volkswagen Transporter 2007

I`m after buying a clutch kit for my Volkswagen Transporter van but I`m unsure of the part number and I`m worried in case I order the wrong part. My van`s reg number is YT57 YNJ. Can anyone help please? Thank you.

Answers

A reputable parts dealer should supply your clutch kit based on the vehicles VIN number, not registration number. If you find the wrong kit supplied, return it with the receipt, and I’m sure any supplier will swap,or get you the right kit - Alasdair McCarter from Australia

Submitted: 15/02/2013 09:36:22 | ID: 18055

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I cannot find where the aircon turns on or off as there is no aircon button on my Volkswagen Touran?
Natasha Janse van Rensburg, South Africa

Volkswagen Touran 2005

I cannot find where the aircon turns on or off as there is no aircon button on my Volkswagen Touran? The air coming out of the fan is just normal room temperature and does not get cold. Everything with the aircon has been checked and all is working but there`s still no cold air. Can someone please help me?

Answers

Hi Natasha, the econ button switches the aircon on. If the button is lit up the aircon is off - Don Govender from South Africa

You need to put your fan heater expulsion settings all the way to the bottom ie windscreen drivers fan floor fans set it to floor and the air con should come on - SP from England

Submitted: 14/02/2013 12:48:10 | ID: 18041

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I have a 1.4 TDi 70cv Volkswagen Polo Match and I would like to know how often the timing belt has to be changed?
Denise , Spain

Volkswagen Polo 2007

I have a 1.4 TDi 70cv Volkswagen Polo Match and I would like to know how often the timing belt has to be changed? The last change was made at 67,100 kms. Any advice would be much appreciated. Thank you.

Answers

120,000kms is your next major service. Change the belt then - Vinay Ramharakh from South Africa

Submitted: 14/02/2013 12:43:36 | ID: 18039

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Abdallah Bello, Nigeria

Volkswagen Sharan 2001

My Volkswagen Sharan 2001, 20V 4-cylinder 1.8T petrol turbo engine, automatic transmission, hard starts every morning and pings/knocks/detonates at the beginning of every increased acceleration. How can these problems be solved and how dangerous could the pinging be if not checked? Thanks a lot.

Answers

I had a similar problem but it has been solved. Check your plugs and change them and also your cold start, has it been changed? After I did that the hard starting stopped - Lekan Aladosu from Nigeria

Submitted: 14/02/2013 10:41:08 | ID: 18018

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My Volkswagen Passat amber power steering light came on when I was driving on the motorway, followed by a power failure.
Aaron Noble, County Down

Volkswagen Passat 2008

My Volkswagen Passat`s amber power steering light came on when I was driving on the motorway, followed by a power failure. All the dials on the car dropped and the engine died. I had to free wheel to the hard shoulder. The car refused to start so I called the AA. When they arrived the car started without a problem. On the way home again it did the same thing at traffic lights. After a while it started again. I noted on attempting to start the engine no ignition lights would come on, just the amber power steering light. Any suggestions why the engine cut out due to power steering problem? I`ve had no symptoms until any of this occurred or since. Many thanks.

Answers

Same thing happened to me last week. You must replace the Steering lock ECU. VW charge around £250.00. That will sort it out. It is very dangerous, but this will cure it - Kevin O’Reilly from Yorkshire

Thanks Kevin - Aaron Noble from County Down

Submitted: 14/02/2013 09:25:20 | ID: 18001

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My Volkswagen Transporter central locking unlocks when I lock it with the remote or the key.
Charlie Cox, England

Volkswagen Transporter 2006

My Volkswagen Transporter`s central locking unlocks when I lock it with the remote or the key. It has been back to the VW dealer but it started working for them. Now five months later it`s unlocking again. What can I do?

Answers

I had the same problem, cleaned the contacts on the side doors and lubed them, no more problem. The van thought a door was still open so unlocked the van - Russ from Nottinghamshire

Submitted: 14/02/2013 09:05:50 | ID: 17996

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Nick Foxall, Staffordshire

Volkswagen Bora 2005

My Volkswagen Bora`s doors lock automatically when the doors have been unlocked and opened. Also when the lights are on the warning doesn`t sound when the door is opened. Can anyone tell me why? (2.0 petrol)

Answers

My Volkswagen Bora doors lock automatically when the doors have been unlocked and opened.

The mirco switch behind the driver side door panel is broken. It’s fairly easy to change and shouldn’t cost too much from a VAG parts specialist in your area. Try to avoid VW dealers as they are expensive - Adrian from Nottinghamshire

Submitted: 12/02/2013 08:46:45 | ID: 17956

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Noticed that the spark plugs (NGK BKUR5ETC-10) are different to the ones I usually fit (BKUR6ET-10).
Jacques Rossouw, South Africa

Volkswagen Polo 2005

Hi. I am a mechanic and one of my new customers has a 2005 Volkswagen Polo. I noticed before the service the car is pinging. I also noticed that the spark plugs (NGK BKUR5ETC-10) are different to the ones I usually fit.(BKUR6ET-10). The Spares shop supplied me with the same plugs that were in the car. I also took it for diagnostics, but no fault codes were stored. Could the spark plugs be the cause of the pinging, or do I have to look elsewhere for the problem?

Answers

Plugs are fine but check your HT lead if they have it they coils check them one by one hearing or monitor the sound and vibration of the engine - Owen Ndlovu from South Africa

Submitted: 11/02/2013 09:00:38 | ID: 17934

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Over the last few months there is a squeaking, rubbing sound coming from underneath the drivers side footwell of my Volkswagen Polo.
Ann Gregory, Yorkshire

Volkswagen Polo 2006

Over the last few months there is a squeaking, rubbing sound coming from underneath the driver`s side footwell of my Volkswagen Polo. It`s not always present and doesn`t seem to be affected by depressing any of the pedals or going over uneven roads. There is no pattern to it, although when on the motorway the noise isn’t there. Any idea what could be causing it?

Answers

I had this problem and the coil had broke - Angela from Shropshire

Submitted: 08/02/2013 15:28:24 | ID: 17930

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I was driving my Volkswagen Golf and noticed the power was going as I revved.
Tommy Wingett, England

Volkswagen Golf 2001

I was driving my Volkswagen Golf and noticed the power was going as I revved. The alternator workshop signal came up on the dash. It felt jumpy and the engine then cut out. My friend jump started me but then it happened again within 2 minutes. Then when I tried to turn the key nothing happened, no ticking over noise. I tried to jump start again but nothing would happen. All the lights are fine, radio, headlights okay. After I got it towed 20 minutes later it started again for a couple of minutes, then again the dashboard warning came up and it wouldn`t start again, only this time I noticed a burning rubber smell. It doesn’t seem to be the battery because it would be dead? I don`t think it`s the alternator either even though the alternator workshop with a battery sign comes up on my dash. Can anyone please help me out? Thankyou.

Answers

Yeah, it’s your alternator mate!! The burning rubber that you could smell was your fuse box, this is burnt out and made your alternator pack in - Omar Ak from England

The thing is I’ve just had it fixed, I thought it was the alternator too but turns out it wasn’t... something to do with something miss firing and burning something out? Cost me 100 quid - Tommy Wingett from England

Submitted: 08/02/2013 09:39:48 | ID: 17915

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How do I turn off the engine check light on my Volkswagen Bora?
Arthur Smith, Merthyr Tydfil

Volkswagen Bora 2000

How do I turn off the engine check light on my Volkswagen Bora? I’ve tried holding down the trip button while turning the ignition on and off, then turning the clock button but had no success. The car is a 1.6 petrol VW Bora year 2000. Any ideas? (1.6 petrol)

Answers

Sorry, I lost the page last time. If it is the service light: ignition off, press and hold button o o, turn ignition on, do not start, release button o o, press and release minute button, turn ignition off. Hope it works for you - James McKernon from County Antrim

Thanks James, it turned out to be the engine fault light and not the service light, VW dealer wants £80+vat to check it for me, my pension won’t stretch that far so I’ve got to look for a VW mechanic who moonlights - Arthur from Merthyr Tydfil

Firstly, is your car running alright? If not, and it sounds like it is off a cylinder; it could be a coil ignition pack. The ignition packs push down on top of the plugs and are easy to fit; you can get them on ebay for about twenty pounds each. If the car is fine I would disconnect the battery for around fifteen minutes, which should turn the light off - James McKernon from County Antrim

Thanks again James, I had the car serviced just before Christmas and had two pencil coils changed, so the car is going well. Spending time trying to sort out a water leak in the drivers footwell at the moment, a couple of years back I changed the window regulator and probably haven’t got a good seal on the bottem of the carrier, just waiting for a change from this bitter wind so I can carry on with the job. Thanks again - Arthur Smith from Merthyr Tydfil

I can help you with the leak in the foot well, I had it on mine and its a simple fix if your mechanically minded! Basically open the bonnet, and take the plastic cill off that sits directly below the windscreen (may need to take wiper arms off first....). As your looking at the car head on, on the far left under the plastic cill is an electric box (can’t for the life of me remember what it’s called) but that’s where your problem is.... All I did was unscrew it, clean the underneath and the metal on the car where it came from, CAKED it in high modular (bathroom) silicone sealant and screwed it back down and then caked the area around it with more just for good measure. Stopped the leak for me! Jon Turner from England

Thanks Jon, I’ll give it a try - Arthur Smith from Merthyr Tydfil

Submitted: 07/02/2013 15:24:02 | ID: 17898

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There is a noise in my Volkswagen Caddy engine which comes and goes...
Neil Burke, England

Volkswagen Caddy 2005

Hi, there`s a noise in my Volkswagen Caddy`s engine which comes and goes. It also seems the van loses a bit of power and it sounds like a tapping noise. I thought it was bearings or valves but I had them checked and it`s not those. Could anyone please help? Many thanks.

Answers

Fuel injectors, I just recondition my fuel injectors from a Bosch Repair Centre. You better muscle up, the price is a bit steep - Elias Makhubo from South Africa

Submitted: 07/02/2013 12:02:10 | ID: 17876

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When driving my Volkswagen Touran I get a rattle from the rear of the car whenever I go over a bump in the road.
Steve Lincoln, Kent

Volkswagen Touran 2004

When driving my Volkswagen Touran I get a rattle from the rear of the car whenever I go over a bump in the road which is driving me mad. This appears to happen mainly when the rear wheel on the driver`s side goes over the bump and sounds like tools in a box moving around in the boot. I took it to my garage who checked it over and said that there were no problems underneath the car. However they say it is the rear folding seat(s) that need to be replaced. This does not seem right as they appear properly secured to the car. Any suggestions? (1.9td)

Answers

Hi, this sounds like it maybe one of your rear suspension springs broken. The ends can break off, and rest at the bottom of the suspension arm. The spring may look fine at a first glance, but check the ends - Jim from Northamptonshire

Your rattle is coming from your rear seat if 7 seater. I fasten the rear seat belts in situ, this stops the klanking of the seat belt clips next to the seats. What a bumber - Julian Bell from Staffordshire

Submitted: 07/02/2013 10:14:52 | ID: 17866

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I have a 97 1.9 petrol Volkswagen Transporter bilbo weekender and when it is coming up to 40 mph or 60 mph the engine stutters and loses power...
Martin Jhorohan, Ireland

Volkswagen Transporter 1997

I have a 97 1.9 petrol Volkswagen Transporter bilbo weekender and when it`s coming up to 40 mph or 60 mph the engine stutters and loses power until I press the accelerator, then no problem. It`s like dirty petrol or something squeezing the fuel line and then letting it go?I`ve had a main Volkswagen dealer look at it but they can`t find the cause. Is there another car or van that would have spare parts to suit my 97 1.9 petrol Volkswagen, as I have a mechanic friend who would change around a few parts to try and find the problem? Thank you for any help you might be able to give me. Regards. (bilbo weekender)

Answers

Change your fuel filter, and while it’s off, take off fuel cap and blow back through supply line, your tank pickup strainer may be clogged - Alasdair McCarter from Australia

Submitted: 05/02/2013 10:14:39 | ID: 17839

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I had my Volkswagen Caddy serviced and the cam belt changed and, since then when starting up from cold it is really bad starting...
Pearl Close, England

Volkswagen Caddy 2003

I had my Volkswagen Caddy serviced and the cam belt changed and, since then when starting up from cold it is really bad starting, like it doesn’t want to turn over. The smoke is terrible from the exhaust until it gets started. I didn’t ever have smoking or bad starting until after my service. What should I do?

Answers

Check you timing, if your timing is out by a milimetre or two, it will start but with difficulty. Especially if it is a diesel car - Elias Makhubo from South Africa

Submitted: 04/02/2013 11:09:13 | ID: 17817

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I left my Volkswagen Polo for a few weeks over Christmas. I came back and both of the rear wheels have locked.
Meg, Surrey

Volkswagen Polo 2008

Hi, I left my Volkswagen Polo for a few weeks over Christmas. I came back and both of the rear wheels have locked. When this has happened previously I have driven forward and back a few times and it has released it, but that is not working this time. I think the brake shoes are welded to the brake drum. Has anyone else had this problem or know how I can fix it? Am I going to have to get it picked up? Any ideas would really be appreciated. Thanks.

Answers

The Polo’s brake discs have a high iron content, thus they rust/corrode very quickly when left unused, esp in cold, damp weather. If the brakes when free when rocking the car back & forth with the car turned on and in gear, then try getting someone to tow the car backwards or forwards with a more powerful car (4 x 4), that should free them... failing that then you’ll probably need to get the front of the car jacked up, remove the wheels and physically hit the brake calipers and brake discs with a hammer or similiar to free them!!! Martin Hardie from Aberdeenshire

Submitted: 04/02/2013 11:06:30 | ID: 17816

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My Volkswagen Transporter key fob would not open my van and the alarm did not go off when the van was opened with the key.
Peter Odell, Buckinghamshire

Volkswagen Transporter 2005

My Volkswagen Transporter`s key fob would not open my van and the alarm did not go off when the van was opened with the key. I jump started the van but did not check if the battery was low, just assumed it was. My passenger door will not open so I cannot fill up with diesel and the side door will not open. I had a previous problem with the wire under the driver`s seat and had that fixed 2 years ago. What is causing my problem now? (tdi)

Answers

Common problem with the central locking system. On T5 wiring under drivers seat gets damp and the copper wires corrode causing the locking to fail. Lots of ideas on the net for this. Basically you have to stop bak offending wires and reattach, solder or splice together, and all should work again - Richard Ball from England

Submitted: 01/02/2013 11:02:03 | ID: 17784

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I will be away for 2 months (March to May) and my Volkswagen Polo will not be used during this time.
Andy Gray , Warwickshire

Volkswagen Polo 2010

I will be away for 2 months (March to May) and my Volkswagen Polo will not be used during this time. It will be parked on the road. Is there anything I should do in advance to prepare the car for this? Is the long lay up likely to cause any problems?

Answers

Your battery will possibly discharge and become flat and your brake discs/calipers will probably bind/stick due to rust/corrosion on the brake discs (they’ve got a high iron content)... unfortunately there isn’t a lot you can do about it if the car is parked on the street other than get someone to start up the car every week and move the car... preferably for a short run to get the engine warmed up and battery charged and also to free up the brakes... Martin Hardie from Aberdeenshire

Submitted: 31/01/2013 14:34:38 | ID: 17753

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What makes my Volkswagen Polo Classic touch at the back when I am carrying 3 passengers at the back?
Owen Chego, South Africa

Volkswagen Polo 2001

What makes my Volkswagen Polo classic touch at the back when I`m carrying 3 passengers at the back? I replaced the shocks not so long ago, the wheels are 15 inch tyres are 195 50 R15. Please can anyone help me as this is really annoying me guys?

Answers

Hi Owen, my understanding is that the Polo’s springs are kind of "weak" and therefore you cannot really have a weight at the back. Try purchasing spacers at the spares shop and fit them with cable ties between the spring coils, about four on each rear side. This might be a temporary measure - Malcolm from South Africa

Submitted: 31/01/2013 09:30:44 | ID: 17713

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I tried to start my Volkswagen Golf but the engine does not want to run, instead I saw smoke coming from my clutch cable.
Mfundo Masuku, South Africa

Volkswagen Golf 2004

I tried to start my Volkswagen Golf but the engine doesn’t want to run, instead I saw smoke coming from my clutch cable. It was running towards the pedals and I could tell that it was burning from the inside (cable). What should I do?

Answers

Check your earth - Sicelo Mbuyisa from South Africa

Your problem sounds like a failed earth strap between the chassis and the engine - Jasen Betts from New Zealand

Submitted: 29/01/2013 14:10:55 | ID: 17710

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My Volkswagen Sharan drives for approximately 1 mile and then it is as if the brakes are being applied and it becomes impossible to drive.
John, Lancashire

Volkswagen Sharan 2004

My Volkswagen Sharan drives for approximately 1 mile and then it is as if the brakes are being applied and it becomes impossible to drive. There`s a terrible smell of burning brakes / clutch? After it has had a chance to cool down the car runs perfectly again for another mile when the same thing happens. The brake lights also remain on. I’ve had trouble with the locking and the alarm system. I had the key fob checked by car alarm fitters and was told that the battery and transponder are fine but they could not tell me if the immobiliser is fully functional or not. All this has started after an auto-electrician fixed damaged wire in the driver`s door which was stopping the window opening/closing. That is still working okay. VW main agents are about as much use as a chocolate fire-guard because they can’t get a reading off my ECU. Please can anyone advise me if possible? (1.9tdi pd engine)

Answers

Depends on whether it feels like the brakes are applied at all four corners or on one side? Could just be calipers seizing, also check the slider pins on the rear calipers, brake lights remaining on will most likely be brake light switch on top of brake pedal, is the brake pedal returning to the right height, and handbrake is that releasing? Atif Hussain from Sussex

Thanks. I have found and resolved some of the troubles. Brakes problem was moisture in the brake hydrolics - as the brakes were applied and heated up, the water boiled and expanded causing the brakes to apply - when it cooled down there was obviously no apparent problem. Flushed out system - no problems. Electrics problem still not resolved but part of the issue was with a broken wire from the battery to the ECU. The wire was broken inside the plastic sheath which was still intact. As the plastic sheath got any warmth / heat on it, it stretched and the wire contact was broken - dead car! After a while the plastic shrank back and the broken wire made contact again! Problem with the window electrics was resolved by fixing the absolutely horrendous job done by so-called auto-electrician who charged £50! He had repaired damaged wires but not done a proper solder joint! Issues with the central locking and the alarm might well be resolved by having a re-mapping job???? ( Certainly not by a VW main agents. ) Any information on this would be welcome. Have found cause of diesel smell and white smoke occassionally coming out of back which has only recently started. Evidently, this is due to a faulty fuel heater glowplug sited under near-side under mid passenger area. This might also be due to a relay ( 103? ) with an intermittent fault. Getting a bit of a knock on o/s drive shaft ? - is this expensive, and thrust bearing is starting to rattle. Apart from that everything is peachy!!!! John from Lancashire

Submitted: 25/01/2013 12:52:31 | ID: 17636

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Sometimes when switching on my Volkswagen Bora engine a yellow triangle shows on the dashboard, not on normal start up warnings.
Andrew Stevenson, Ayrshire

Volkswagen Bora 2001

Sometimes when switching on my Volkswagen Bora`s engine a yellow triangle shows on the dashboard, not on normal start up warnings. When this happens my clock resets to 0. It only seems to come on when it`s icy and I can`t find anything in the books. Can anyone tell me what this means please? (1.9 tdi sport 4 door diesel)

Answers

Sounds a lot like you need a new battery. OR most likely a loose battery cable; check battery terminals are tight, check the earth cable - Jasen Betts from New Zealand

Submitted: 25/01/2013 08:25:09 | ID: 17613

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On startup the engine blows white grey smoke from cold until the engine warms.
Robert Thomas , Wales

Volkswagen Transporter 2001

I have a Volkswagen Transporter T4 with a 2.5 engine on a 51 plate with 126k on. On startup the engine blows white grey smoke from cold until the engine warms. I`ve had belts done and injector pump timing checked, but no one seems to know what the problem could be. Any ideas please?

Answers

I had same problem which turned out to be the head gasket. I hope it’s not the case for you - Andy D from Wales

Submitted: 24/01/2013 11:46:50 | ID: 17591

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After switching off the engine of my Volkswagen LT after a 30 minute run I left the ignition switch in the position where it leaves the radio on.
Kieran Shortall, Kent

Volkswagen LT 2003

After switching off the engine of my Volkswagen LT after a 30 minute run I left the ignition switch in the position where it leaves the radio on. I returned 20 minutes later to find that when I tried to start it I heard a faint clonk, similar to when the starter is stuck. So we rocked the van forwards and backwards and tried again, this time no clonk, in fact no nothing. I tried jump starting it but no good. With the ignition switch off and the key removed the oil light stays on. When the indicator is switched to left or right the fuel warning light comes on, again with the key out of the ignition. When the key is inserted and turned to the ignition all the lights except the alternator come on but all go out instantly. We managed to push start it but it runs in go slow mode. We stopped and turned it off a 1/4 mile further on and it has gone back to the same symptoms as before. We were taken home by RAC who couldn`t identify the trouble. Any help would be appreciated. Any ideas? Regards.

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Have you found out what the problem is as I have same problem? If I find out I will let you know. My email is leedecruz2001@yahoo.co.uk - Lee Decruz from Lancashire

Yes, I found the problem, it was the main earth strap that was broken off, it is located at the back of the engine on the passengers side. Hope this helps, let me know - Kieran Shortall from Kent

Hi mate, that was the problem. I just have to get immobilse reset, thanks - Lee Decruz from Lancashire

Submitted: 24/01/2013 11:19:59 | ID: 17583

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My Volkswagen Transporter 02 T4 has just developed an intermittent fault.
Lloyd Thomas, Devon

Volkswagen Transporter 2002

My Volkswagen Transporter 02 T4 has just developed an intermittent fault. Every now and then there is power loss for a split second, like fuel starvation or, as my old man would say, kangaroo petrol. It cuts out and then is okay again. There is no pattern to it, it can be at 2k revs or 4k, any gear. Sometimes it won`t do it for weeks, then just starts again for no reason. I`ve had the van 7 yrs, regularly serviced, all filters changed etc. Any ideas? Many thanks.

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I had a similar problem then one day my T5 would not start at all. The Glow Plug light was illuminated on the dash. Had it towed to the mechanic and found the fault to be the Crank Shaft Sensor located down on the bottom of the engine towards the front. It senses the rotation of the crank shaft for the timing. Easy to fix just unscrew it and replace it - David Johnson from Australia

Submitted: 24/01/2013 11:05:49 | ID: 17578

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When I depress my Volkswagen Golf accelerator the revs go up quickly but the car does not pick up any speed.
Sibusiso, South Africa

Volkswagen Golf 2009

When I depress my Volkswagen Golf`s accelerator the revs go up quickly, but the car doesn’t pick up any speed. I have to hold the accelarator at about 3k revs (changing gear and maintain 3k revs), then the speed goes up steady until around 80kph on fourth gear. When I change to fifth gear no matter the rev, the speed drops, unless I change back to fourth gear and maintain 3k revs. I don’t know what could be the issue. This started after an engine wash a few weeks ago. Any ideas? (Citi)

Answers

Your clutch is slipping. It is worn past the usable limits - Henk from South Africa

Submitted: 24/01/2013 10:28:31 | ID: 17565

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I am getting a clanking sound on the front drivers side of my Volkswagen Polo when I go over a speed bump in the road...
Shaz Crag, England

Volkswagen Polo 2003

I’m getting a clanking sound on the front driver`s side of my Volkswagen Polo when I go over a speed bump iin the road. Then when I reverse round a corner and have to put full steering lock on it sounds rather like a dong or a twang! If it`s the spring that’s snapped am I still safe to drive it if I take it easy or could it make the problem even worse?

Answers

Hi Shaz. The car is not safe if the sping has broken, you will need to get it replaced, I think that you will also find that if you replace the one side you will be advised to also replace the other side as well - Alan from Staffordshire

Hi Shaz! I don’t know if my answer will be late but I also own that model and I’ve experienced that. My advice would be go and check your suspesion your rack end, bolt joint on both side left and right. I doubt if it’s the spring - Michael Mbhele from South Africa

Submitted: 24/01/2013 09:39:27 | ID: 17557

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Yesterday when driving home a yellow triangle with a pointed circle around it appeared on the dashboard of my on the Volkswagen Passat.
Clement Simubali, Botswana

Volkswagen Passat 2001

Yesterday when driving home a yellow triangle with a pointed circle around it appeared on the dashboard of my on the Volkswagen Passat. I started the car this morning but the triangle is still there. The car drives fine. What could be the problem?

Answers

It’s your abs sensor on both front tyres; probably got loose or got dirty or dislodged. Turn steering full on one side and look for the sensor you will see it just knock it in slightly and see if that goes away but you will need to get it reset from someone with vagcom. Hope that answers your qs thnx - Johnny Khan from Derbyshire

Submitted: 21/01/2013 15:32:53 | ID: 17506

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It does not seem to have any seat belt warning visual or audible, which seems strange...
Leroy Swan, Kent

Volkswagen Caddy 2010

Hi, I have just brought a 61 plate Volkswagen Caddy 1.6 c20 and it doesn’t seem to have any seat belt warning visual or audible, which seems strange as I thought it was on all vehicles nowadays? Could this be a blown fuse? Also I purchased it from a main dealer and still have 18 months warranty left so does this mean I’m covered by VW recovery? Regards. (1.6 c20 102ps)

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Hi guy, I got a new Volkswagen Caddy Maxi tdi 1.9 litre diesel turbo and tell me please how put turn off back window wiper and I don’t know where is it. I love my car because I am cerebral palsy in wheelchair. Can you send me back please - Chris Milburn from Australia

Submitted: 21/01/2013 14:51:47 | ID: 17496

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My Volkswagen Caddy 2.0 Sdi if parked facing downwards on a hill starts first time in any weather...
Stuart , Essex

Volkswagen Caddy 2005

My Volkswagen Caddy 2.0 Sdi if parked facing downwards on a hill starts first time in any weather. Park it on a level surface and it turns over for about 30 seconds before starting, once started it drives fine. Any ideas?

Answers

Hi Stuart, I have a 2006 Caddy Sdi & I have exactly the same problem. Many mechanics aren’t stumped. I came across this today. If you get any other suggestions I’d b delighted to hear them. Chris VW Master Tech : Hello and thankyou for using just answer. i suspect from what you have explained , you have a problem with the injectors and where there sit in the cylinder head, when you leave it over night you get fuel drain back causing your difficult starting from cold, if you was to remove the injectors and look at the side wall of the injectors and look at the side walls of the cylinder head you would find deep grove marks on both and this has been caused by poor fuel over a period of time, these grooves cause the fuel to drain back to tank when left for a cold start, im afraid the solution is to replace the injectors and in most cases the cylinder head as well, i would sugest you get this checked out before you go any further as it is a common issue on these engines, hope this helps Chris Customer : hi thanks for your reply. two of the injectors were actually being replaced in Mar last year. so i am not sure may the other two is causing the problem. could u let me know how to remove the injector to look at the inside wall of cylinder? Chris VW Master Tech : Hi, even though the injectors have been replaced the problem may still lie on the side wall of the cylinder head, to remove the injectors you will need to remove the cam cover, and then remove the 2 rocker shafts and then you will beable to remove the bolts to remove each injector, i must advise you that when you replace them they have to be set up with vernier calipers and DTI gauges, so its not really the sort of job you can do outside your house. Read more: VW: caddy..van..TDI..ka cha ka cha.....) but the engine did not start - JustAnswer http://www.justanswer.com/vw-volkswagen/5eqwt-volkswagen-caddy-hi-i-problem-cold-starting.html#ixzz2Ij3QAjUI - Ian Murphy from Ireland

Thanks for posting answers. So if the fuel is draining back I’m going to fit a in line non return fuel valve and see if that works. Fingers crossed - Stuart from Essex

Submitted: 21/01/2013 14:44:46 | ID: 17493

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I have a problem with my Volkswagen Golf of water mixing with oil that is creamy and milky in the water reservoir.
Barguma Kitanyi , Nigeria

Volkswagen Golf 1997

I have a problem with my Volkswagen Golf of water mixing with oil that is creamy and milky in the water reservoir. The car runs normally and does not overheat. Please can anyone help? (vr6)

Answers

Change top casket - Scelo Mbuyisa from South Africa

Submitted: 21/01/2013 11:20:41 | ID: 17452

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My Volkswagen Polo central locking button on the drivers side is not opening and closing the doors.
Oz Shons, South Africa

Volkswagen Polo 2004

My Volkswagen Polo`s central locking button (lock and unlock) on the driver’s side is not opening and closing the doors. I am also failing to unlock the other doors(except the driver’s door) from outside on the driver`s side-this I can do from the front passenger’s side. The central locking is key activated. How can I fix this or is it a fault that needs me to take it in to VW? (2004 VW Polo 1.4 Hatch.)

Answers

Easy, spray on the button WD40 - Mick Mickevicius from England

Submitted: 21/01/2013 09:52:20 | ID: 17432

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I have a problem with my brake lights, all of them are not working.
Arvin, Australia

Volkswagen Bora 2004

I have a Volkswagen Bora 2004 v5 engine, AQN engine code. I have a problem with my brake lights, all of them are not working. I`ve checked the fuse and relay and all are okay. There is no supply going to the tail lamp connector. Can anyone tell me how to check whether the brake lamp switch is working or not? Thanks.

Answers

You need a new brake light switch mate; it’s under the the brake pedal :-) James from Scotland

There is a switch in under the brake pedal, try replacing it or a bit of WD40 – Gordon Sharp from County Londonderry

Submitted: 18/01/2013 14:17:32 | ID: 17397

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It starts fine when cold, the problem is when running for a while it struggles to start and when it gets started it is very lumpy to start with.
Graham Keating, Leicestershire

Volkswagen Caddy 2007

Hi, I’ve just bought a Volkswagen Caddy 07 with 130,000 miles on the clock. It starts fine when cold, the problem is when running for a while it struggles to start and when it gets started it`s very lumpy to start with. I changed the fuel filter but still have problems starting when warm. Can anybody help please?

Answers

Air filter? Barry White from Lancashire

Have u changed your battery? Apparently a diesel engine is soft to turn when cold and hard to turn when hot. If your battery is weak it will struggle to turn the hot engine. OR try to jump start the car when your engine is hot you will notice that it will start faster the you can change your battery - Duncan Maponya from South Africa

Submitted: 18/01/2013 14:08:15 | ID: 17393

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The windscreen on the inside of my Volkswagen Polo ices up if the temperature gets too low.
Sophie, England

Volkswagen Polo 2012

The windscreen on the inside of my Volkswagen Polo ices up if the temperature gets too low. No windows have been left open either. Is this a fault already known or just a fault with my car? (Match)

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Polo’s are notorious for leaking from the rear light clusters, the water usually pools into the spare wheel well and at it’s worst causes the boot carpet and rear seats to get damp/wet. This also causes a lot of condensation inside the car which won’t appear until the car cools down. If your suffering from ice inside the car then I suggest that your car has began to leak and that you may have water in the spare wheel well. The leak can be sorted by removing both light clusters and by running silicone rubber around where the original rubber seal is - Martin Hardie from Aberdeenshire

Submitted: 18/01/2013 11:41:32 | ID: 17379

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I have just replaced the HT leads on my wifes Volkswagen Golf as one of them was split...
Pete Johnson, Derbyshire

Volkswagen Golf 1999

I have just replaced the HT leads on my wife`s Volkswagen Golf as one of them was split. They seemed to fit okay but I couldn’t get the car to start afterwards, it was firing but not on all cylinders. How can I find out if I have put them on correctly?

Answers

Dear sir, if you have put new ones and your plugs are ok your firing order it must be 1342 make sure is correct. I think you swap the terminal - Scelo Mbuyisa from South Africa

Submitted: 18/01/2013 09:53:22 | ID: 17352

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My 2004 Volkswagen Touran takes time to take off after it engages to a lower gear from a high gear in traffic jams and at stop signs.
Jerico Rundogo, Zimbabwe

Volkswagen Touran 2004

My 2004 Volkswagen Touran takes time to take off after it engages to a lower gear from a high gear in traffic jams and at stop signs. The service provider proposes that I change the automatic transmission fluid/oil. Is this the best solution?

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My VW Touran 2004 also has the same problem. Picking up speeds is a nightmare and seems to drag for forever. On the other hand, climbing hills is a challenge for one who wants to pick up speed fast. Can somebody explain why? Joe from Uganda

Submitted: 15/01/2013 16:43:05 | ID: 17340

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When I try to pick up speed in my Volkswagen Polo it has a pause moment or hesitates for a moment before it responds to pick up speed...
Randall Brikkels, South Africa

Volkswagen Polo 2003

When I try to pick up speed in my Volkswagen Polo it has a pause moment or hesitates for a moment before it responds to pick up speed, like it`s holding the car back. Also in the morning when I start up the car without pushing on the accelerator I just smell petrol. Can anyone please help me?

Answers

Change the fuel pump... I had the same problem with my car after changing the fuel pump my car drives fine... Thabang Mokwena from South Africa

Check ur plug leads - Jason Naidu from South Africa

Submitted: 15/01/2013 16:01:58 | ID: 17339

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The hazard indicator does not work...
Danie Dry, Namibia

Volkswagen Golf 2000

I have a 1.6 i Volkswagen Golf Citi 2000 model. The hazard indicator does not work. The switch is fine but when I switch on the hazards the indicators do not flicker. What could the problem be?

Answers

Check your relay and fuse - Scelo Mbuyisa from South Africa

Submitted: 15/01/2013 12:58:52 | ID: 17331

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The boot door on my Volkswagen Polo is not working...
Charlotte Bayes, Ireland

Volkswagen Polo 2003

The boot door on my Volkswagen Polo isn’t working - I have to hold it open otherwise it just shuts. Is this something I can fix myself or will it cost me a fortune at a garage to get it repaired?

Answers

Your boot shocks have given up. You can go to the local motor store and get them or replace them yourself - Faaiz Peroo from South Africa

Submitted: 15/01/2013 10:44:28 | ID: 17326

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My Volkswagen Polo rear left passenger door will not open...
Roger Sobotker, South Africa

Volkswagen Polo 2003

My Volkswagen Polo`s rear left passenger door will not open. The central locking appears to be stuck. The other rear door does not lock automatically, the button has to be pushed down. Is this an electrical fault or mechanical? Thanks. (1.6 comfortline)

Answers

Hi. I’ve got a 2000 Polo Classic 1.8 and had a similar problem on drivers door. I found the black tube carring the cables for electric windows, mirrors and cetral locking had come loose. All it needed was to be fastened by twisting it together to lock it. Don’t know if it is the same problem on your car but if it is, it is a cheap fix. Check it first before trying an auto electrician. The tube is between the door hinges. Good luck - Jon Foster from South Africa

Submitted: 15/01/2013 10:28:40 | ID: 17320

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My Volkswagen Golf 3 model 1998 has at the moment slowed down in terms of performance, speed and response...
Ahmed Katumba, Uganda

Volkswagen Golf 1998

My Volkswagen Golf 3 model 1998 has at the moment slowed down in terms of performance, speed and response. It takes time to respond to acceleration. The gears shift with difficulty then later kick in with a hard thump. At times it shifts from 1-2-3 then later on it just races as though it is in a neutral gear, not until you shift the gear to neutral for a few seconds, than shift it back to drive and step on the acceleration. This started happening immediately after changing the gear box hydraulic. The lighter one liked cooking oil, but before I was using the caltex type D3. Although there is a very slight change still it`s behaving the same. Please can anyone advise me? Thanks.

Answers

Take it in for a clutch kit replacement, not expensive at all... do it asap though because eventually the car won’t move at all, even though it’s in gear - Thibos Navies from South Africa

Submitted: 15/01/2013 10:13:25 | ID: 17315

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I have recently bought an ex British Gas Volkswagen Caddy. It has two dead locks on the back doors. Is there a way of removing them?
Roger Bevan, Swansea

Volkswagen Caddy 2007

I have recently bought an ex British Gas Volkswagen Caddy. It has two dead locks on the back doors. Is there a way of removing them or fixing a latch inside, as I use it for surfing and could get locked in the back of it?

Answers

I have an ex gas van as well, if you take it to your local locksmith they will disconnect the dead locks and reconnect the normal lock - Chris Jones from Conwy

Submitted: 14/01/2013 10:38:06 | ID: 17273

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About two months ago I noticed water pooling in the drivers footwell...
Francis Sokalski , England

Volkswagen Touran 2008

I have a 2008 1.9td Volkswagen Touran with 90K miles. I bought it in the middle of last year with 82K. About two months ago I noticed water pooling in the driver`s footwell. I have checked the car`s coolant, no loss there. I cleaned out the two side drain holes on ecah side above the wheel arch. Door seals appear to be intact but still water is getting in. The carpet above the pedals seems dry. Has anyone has experienced this problem?

Answers

The drain away in bulk head is that clear and if its like the Passat it’s under battery - Phil Fair from Lancashire

I have experienced exactly the the same with a 2008 1.9td Volkswagen Touran after 75K miles. It showed the front window was not properly sealed, water then finds its way down to the footwell - Jacob Egede from Denmark

Submitted: 11/01/2013 09:05:28 | ID: 17224

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The brake lights on my Volkswagen Golf have started to come on by themselves...
Mark Stolworthy, Derbyshire

Volkswagen Golf 2005

The brake lights on my Volkswagen Golf have started to come on by themselves. They don’t stay on all the time, they just flick on and off about every 30 seconds or so . Can this be fixed easily?

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About the brake lights coming on by themselves, look for the brake switch under your dash (driver’s side), it is located just at the top of the brake pedal. Twist it and then remove and immediately go to a spares shop and buy one then install again. You’ll save yourself a lot of paying when doing things yourself - Owen Mudau from South Africa

Submitted: 11/01/2013 08:38:22 | ID: 17218

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My VW Golf makes a loud whining noise when driving no matter what gear I am in...
Mark Delahay, England

Volkswagen Golf 2004

My VW Golf makes a loud whining noise when driving no matter what gear I am in. Started off with the whining in lower gears first off then seems to have spread to higher gears. Also when I’m in 1st or 2nd gear, when I depress the clutch peddle when coming to a junction or to stop the rev counter jumps up. It revs normally at idle at 1000rpm or just under. Any ideas on what the problem is??? Many thanks. (2.0 gt fsi)

Answers

Dear sir, when you rev and it go down and up please check your timing I think is not in a correct position - Scelo Mbuyisa from South Africa

Submitted: 10/01/2013 15:35:11 | ID: 17212

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The hydraulics light (yellow steering wheel) comes on and soon after I no longer have power steering.
Tasneem, South Africa

Volkswagen Polo 2005

My Volkswagen Polo Playa TDi 8yrs old has been experiencing the following intermittent issue during the last few months. The hydraulics light (yellow steering wheel) comes on and soon after I no longer have power steering. The ABS and handbrake lights come on which can either stay on after restarting and driving, or after driving a few metres will go off again. The power steering is the biggest concern as this can happen anytime while driving. Kilometers reset each time the hydraulics light goes on. Twice I was unable to unlock the car with my remote and used the key. No buttons on the driver`s door would work so I had to start the car up for all doors to unlock. This is very frustrating. What can the cause be?

Answers

Hi Tasneem. Did you get a response from your query? I’m having the exactly same problem with my 2008 Polo Comfortline! My car has also cut out a few times, resets everything back to zero, been unable to lock/unlock car etc. Been to a few places that have done tests on the computer system, checked the battery and the alternator and no faults are showing. My dad suggested I try the spare key because someone at work had a similar problem. I have been using my spare key for a few days now and "touch wood" my car seems to be fine now and none of the warning lights have come on. Lets hope the warning lights stay off and my steering doesn’t cut out again in the middle of the road! Lynn Clark from South Africa

Hi Lynn. No, no-one replied. I took the car to a mechanic, who ran a diagnostic test. The results of the test indicated low signal for the Power Steering and Braking system. He kept the car a few hours, and told me several wires had become loose. These had to be soldered back. That was a Monday. Tuesday, no problems. Wednesday and Friday of this same week, the problem recurred. Then all was going good for a week, and yesterday, lo and behold, it happened again. I haven’t tried the spare key though... Tasneem from South Africa

Submitted: 10/01/2013 14:13:37 | ID: 17208

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My Volkswagen Polo is leaking when it rains.
Jackie Ferry, Stirlingshire

Volkswagen Polo 2005

My Volkswagen Polo is leaking when it rains. It is collecting in the spare wheel well and it is also soaking the carpet in the boot and the back seat. The garage cannot locate where the water is coming in so I wondered if you had any idea as to where it may be coming in? Thankyou.

Answers

I am having the same problem!!! Can anyone help? Catherine Duffy from Ireland

This was happening to mine a 2003 FSI. I was getting a wet boot and rear seat every time it rained. I pulled out the rear lights and they were soaked inside. I dried them out and then used silicon sealant to reseal the lights to the bodywork and the seals on the lights. I have had no problems since - Paul Prescott from Lancashire

Hi, we had this problem too. It was the seals around the light unit. We resealed them, but still had a problem. After sitting in the boot, whilst my husband poured water over the car, we found that water was dripping onto the lighting cables. From there it dripped into the boot, and travelled back to the rear seats. We used cable ties to adjust the lighting wires, so that any drips miss them, dripping between the outer and inner body of the car, and then out through a small hole in the chassis. So far so good. Hope this helps - Wendy Rose from Cambridgeshire

Submitted: 10/01/2013 14:07:03 | ID: 17207

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My mechanic of years recommended a green coolant for my 2.1 litre 89 Volkswagen Transporter, or my engine would corrode.
John Edward, Australia

Volkswagen Transporter 1989

Hi, my mechanic of years recommended a green coolant for my 2.1 litre ’89 Volkswagen Transporter, or my engine would corrode. Someone I used recently assures me this is wrong: I must use a non-phosphorous (so any pink) coolant. Can anyone advise me on which way to go?

Answers

Definitely stick with the pink, save your cooling system. The pink costs the same, and when bought as concentrate and mixed with distilled water, lasts better than ethylene glycol in an engine designed for propylene glycol. Ethylene works a little better, but must be changed more frequently as it becomes acidic and corrosive when old. Propylene (pink) can give 100000kms between changes - Alasdair McCarter from Australia

Submitted: 10/01/2013 10:01:59 | ID: 17204

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About every two to five minutes my Volkswagen Transporter engine starts to miss and splutter and will not accelerate...
Amon Waddell, Australia

Volkswagen Transporter 1991

About every two to five minutes my Volkswagen Transporter`s engine starts to miss and splutter and will not accelerate, but as soon as I switch the key on and off again it`s fine. It`s such a lovely car I would really like to fix this problem. What`s going on? (caravelle)

Answers

Wiring loom for injectors - Paul Gleadell from England

Submitted: 10/01/2013 09:25:55 | ID: 17189

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There are sparks between the coil and the main coil cable when I start the car...
Odette de Jager, Namibia

Volkswagen Golf 2003

I have a 2003/2004 fuel inj 1400 citi golf. There are sparks between the coil and the main coil cable when I start the car. When it’s on high revs it does not spark but as soon as the car idles the sparks reappear. What is the problem? We checked the coil and it seems to be fine, no cracks or breaks. Please advice as soon as possible. Kind regards.

Answers

Replace your coil with a new one - Scelo Mbuyisa from South Africa

Submitted: 10/01/2013 09:01:04 | ID: 17181

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Is it normal for the radiator fan to be on all the time after about a minute of starting up?
Jase Sims, Dorset

Volkswagen Crafter 2007

Hi, I have a 2007 lwb Volkswagen Crafter. Is it normal for the radiator fan to be on all the time after about a minute of starting up? No warning lights come on and it seems to drive fine.

Answers

I had the same problem. It is either the thermostat (£11.75 from Bennetts) or the temperature sensor (£27 from Bennetts) or in my situation a combination of both - Chris Johnson from Hertfordshire

Submitted: 10/01/2013 08:45:58 | ID: 17166

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My kilos reset by itself, handbrake light came on with a beeping alarm, also ABS, and immediately afterwards, the steering light came on, no power steering.
Jay King, South Africa

Volkswagen Polo 2007

My kilos reset by itself, handbrake light came on with a beeping alarm, also ABS, and immediately afterwards, the steering light came on, no power steering. Car looses power during drive and cuts out completely. After switching the car on again and it was fine. Rather frustrating. (Volkswagen Polo) (1.4i Trendline)

Answers

I have exactly same problem, becomes scary when driving and steering gets jammed. I turn the ignition off and on whilst car is in motion and this resolves the issue but can be serious problem if it is a roundabout - Rick Gill from Australia

Submitted: 08/01/2013 09:52:31 | ID: 17056

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When I turn the lights on the brake lights come on as well and stay on till I turn the lights off...
John, England

Volkswagen Sharan 2007

I have a diesel Sharan 07, when I turn the lights on the brake lights come on as well and stay on till I turn the lights off, can anyone help?

Answers

Check all bulbs as you may have a bulb that’s only got 1 element and should have two. This will back feed - Mark from Essex

Submitted: 08/01/2013 09:46:22 | ID: 17048

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Any idea how to turn off the traffic news TP on my Volkswagen Bora?
Rob Schouppe, England

Volkswagen Bora 2000

Hi. Any idea how to turn off the traffic news TP on my Volkswagen Bora? I accidentally put it on and can’t work out how to turn it off, even with the instruction manual? Thanks. (4 motion)

Answers

Happened to me a long time ago, not sure but try holding top button down until it beeps - Nick Foxall from Staffordshire

Submitted: 08/01/2013 09:28:55 | ID: 17039

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I had the RAC out and they said our Volkswagen Sharan distributor and coil had gone.
Fiona Bottomley, Yorkshire

Volkswagen Sharan 1999

I had the RAC out and they said our Volkswagen Sharan`s distributor and coil had gone. I replaced the distributor and coil and the car still isn’t working. When we turn the engine the car still has no spark and bleeps 5 times. Why is this?

Answers

I had a problem on 1 and it turned out to be the main ignition relay. Does your alarm light on the door flash? This will tell you the code - Mark from Essex

Submitted: 08/01/2013 09:06:59 | ID: 17032

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There is oil leaking out of the front grill on my Volkswagen Caddy...
Jamie Jaggernauth, Ireland

Volkswagen Caddy 2006

There is oil leaking out of the front grill on my Volkswagen Caddy. Any suggestions on what it might be, so I know what to ask the mechanic?

Answers

There is a power steering cooler in the grill, check power steering level - Stuart James from England

Submitted: 08/01/2013 08:45:26 | ID: 17027

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My Volkswagen Golf engine management light is on and the car randomly revs and the revs drop quickly when pulling off.
Danny Noble, England

Volkswagen Golf 2004

My Volkswagen Golf`s engine management light is on and the car randomly revs and the revs drop quickly when pulling off. It also feels like it`s lost power, especially going up hills. What should I do? (1.4 fsi)

Answers

I had the same problem last month and it turned out to be a coil plug! Not very expensive to replace but when you replace it the others can go soon after. Hope this helps - Mark McCarthy from Ireland

Submitted: 07/01/2013 16:10:05 | ID: 17003

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I have a Volkswagen Bora tdi1 9 on a 03 plate. It will not start.
Adam Tindall , Northamptonshire

Volkswagen Bora 2003

I have a Volkswagen Bora tdi1 9 on a 03 plate. It won’t start. I`ve had a new battery, starter motor and 109 relay changed but still no life. All lights that should come on do, it rolls in fifth so the engine`s okay. Please can anyone help?

Answers

Maybe not engine related but immobiliser? Have you got a transponder key? If so try using basic key - Arron James from Hampshire

Submitted: 07/01/2013 14:36:15 | ID: 16972

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I have purchased a new Volkswagen Polo 2012 and it is pulling to the left hand side of the road...
Joanne Sticklen, Australia

Volkswagen Polo 2012

I have purchased a new Volkswagen Polo 2012 and it is pulling to the left hand side of the road. We have had the wheel alignment check and rotated the tyres as well but it is still doing it, so we have left it for the car yard to try and sort out. Has anyone any ideas?

Answers

I have purchased a 2011 Polo with 6700 miles on the clock from a VW dealer. I noticed when I took my hand off the steering wheel the Polo went to the left. I took it back to VW who completed a 4 wheel alignement check. When I collected the car it still went to the left when you take your hand off the stearing wheel. When I took it back to the VW Dealer the Technician came out to see me. The Technician explained that ALL Volkswagen cars do this by design? Dawn Bray from England

The car yard had my car for 2 days. Rotated the tyres again and wheel alignment again - no difference. Then they did adjustment to the power steering and now it is fine - Joanne Sticklen from Australia

Submitted: 07/01/2013 12:59:01 | ID: 16945

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How do you get the sidelight bulb out of the back of the light fitting on my Volkswagen Transporter?
Paul Gilliver, England

Volkswagen Transporter 2004

How do you get the sidelight bulb out of the back of the light fitting on my Volkswagen Transporter? I have tried turning and pulling gently but don`t want to force it. I think it pulls out and is just tight. Can anyone confirm this? Thanks.

Answers

Just pry the whole light fitting out. It is retained by a clip each end, so pull one end down first, it can be done with fingernails. The rocker lens can be popped out by spreading the frame slightly at the hinge point. I replaced the festoon bulbs with led replacements from dx, much brighter, and last forever - Alasdair from Australia

Submitted: 07/01/2013 12:14:43 | ID: 16934

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Hard to start in the morning. It starts and stops, starts and stops when is cold.
Alex Sienkiewicz, Australia

Volkswagen Transporter 1995

I have a 95 VW Transporter 2.5l petrol. Hard to start in the morning. It starts and stops, starts and stops when is cold. When temperature outside is over 20 degrees centigrade starts okay, when it is hot it starts fine. Any idea what is the problem? Thanks. (2.5l petrol)

Answers

Hey. You need to take a look at the cold-start solenoid. Probably gone - Brendan Ryan from South Africa

Submitted: 07/01/2013 11:52:20 | ID: 16922

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I am having trouble with my Volkswagen Transporter central locking.
Michael, County Antrim

Volkswagen Transporter 2005

I`m having trouble with my Volkswagen Transporter`s central locking. When I push the key button the indicators stay on and the van doesn`t open or close and I can only get them off again by disconnecting the battery. I have removed the driver`s seat as I know there are wires underneath the seat that might have got wet, but I can`t see any obvious damage and in the process I must have moved the handbrake micro switch, so the van always thinks it`s on now. How do I get that cover for the handbrake off and how do I fix the central locking problem?Many thanks.

Answers

You may have this fixed anyway, had same with mine. If you have no bulkhead you can get at it without taking seat out. You need to unwind the tabe around the loom about a foot back. You will see another couple wires join by like a material fabric tape, when you peel this back it will be corroded. Pictures on t5 t4 forums, easy fix - Michael Bell from County Down

Submitted: 04/01/2013 12:25:52 | ID: 16873

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My Volkswagen Sharan 1.9tdi keeps raising the temperature.
Amir Hussain, England

Volkswagen Sharan 2001

Hi, my Volkswagen Sharan 1.9tdi keeps raising the temperature. I put in a new water pump, thermostat and new fan sensor but the problem is still there. Can anyone help me with this problem?

Answers

But hey it will replace the head gasket and I will be good to be also 100% - Peter Vlado from England

Submitted: 04/01/2013 12:08:11 | ID: 16869

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I noticed that the electric windows would only work when held down and not on the one touch setting! Is this something that can be reset or is this a battery fault?
Andrew Lynch, England

Volkswagen Polo 2009

After coming back from holiday and returning to my Volkswagen Polo I had a flat battery, luckily there was someone to help with a jump start. After we got going I noticed that the electric windows would only work when held down and not on the one touch setting! Is this something that can be reset or is this a battery fault?

Answers

I noticed the same on my Focus after disconnecting the battery. The answer was to hold the lever on after the window closes until you hear a faint click. You should then find that the auto function is now reset. Can’t remember if you have to do this for the open window as well - Bob Deverill from Hampshire

Submitted: 04/01/2013 11:38:08 | ID: 16856

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My car would have trouble starting up, erratic idle, then stall and not start up for a while.
Selina Williams, South Africa

Volkswagen Polo 2004

Hi there, I recently had a new breather pipe fitted to my Volkswagen Polo as the old one was in bad shape and leaking oil. However, since this repair my drive has become a nightmare. My car would have trouble starting up, erratic idle, then stall and not start up for a while. Please can anyone help? (1.4 16 valve)

Answers

Polo and Golf generally have a breather box located at rear of engine (only visible viewed from below) this has a tendency to clog up with oil and carbon soot. Solution is to dismantle, blow out using industrial cleaning substance. The other symptom is throttle body (air intake flap) should be cleansed during annual service. Alternatively replace complete breather box and clean throttle body (very common issue) - Defoe Shainyshainy from England

Thank you, I’ll follow up on this tomorrow. Regards and many thanks, Selina Williams from South Africa

Submitted: 04/01/2013 10:06:14 | ID: 16834

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When I drive my Volkswagen Golf citi mark 1 1989 model and I take my hands off the steering wheel the car pulls to one side...
Emmanuel Solomons, South Africa

Volkswagen Golf 1999

When I drive my Volkswagen Golf citi mark 1 1989 model and I take my hands off the steering wheel the car pulls the same time to one side before it will keep on going straight What`s wrong?

Answers

If your tyres air is equal and your wheels are same size take it to wheel alignment centre - Scelo Mbuyisa from South Africa

Check your wheel alignment - Justin Neels from South Africa

Submitted: 04/01/2013 09:45:53 | ID: 16828

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I last used my Volkswagen Golf on Xmas eve. I went to use it after Xmas and it would not start.
Christine Negus, London

Volkswagen Golf 2007

I last used my Volkswagen Golf on Xmas eve. I went to use it after Xmas and it won`t start. On the dash it`s showing EPC and the warning for exhaust fault. Can anyone help me with what this could be please?

Answers

Hi, I had a similar problem last year, I have a Golf GT 2007, it turned out it needed a new timing chain, which was not a cheap repair, I’m sorry to say. Good luck - Andrew Roberts from Yorkshire

Submitted: 03/01/2013 16:24:21 | ID: 16798

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Which way (clockwise or anti-clockwise) should I turn the rear caliper to make the gap big enough to replace the pads on my Volkswagen Sharan?
Wes Coupland, Essex

Volkswagen Sharan 1997

Which way (clockwise or anti-clockwise) should I turn the rear caliper to make the gap big enough to replace the pads on my Volkswagen Sharan?

Answers

Turn clockwise - John Evans from Swansea

Submitted: 03/01/2013 14:46:34 | ID: 16769

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I am thinking of buying a 2002 Volkswagen Transporter LWB, but do not know much about them.
Susan Warren, England

Volkswagen Transporter 2002

I`m thinking of buying a 2002 Volkswagen Transporter LWB, but do not know much about them. It is priced at £5700 and I`m wondering if this is a good price? Wondering what they are like as a general rule? Any information would be good. Thank you.

Answers

Hi. The price isn’t too bad depending on the condition, in general they are very good. I’ve had 1 for 3 years and only minor work has been needed. The 1.9 is very very good on fuel and the 2.4 is very good. If you have it fitted out as a camper then the insurance is also very cheap. Hope this helps you a little - Dave Adie from Oxfordshire

Submitted: 03/01/2013 14:44:22 | ID: 16768

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Where is the fuse box for the Volkswagen LT 28 and is there more than one?
James Chapman, England

Volkswagen LT 2002

Where is the fuse box for the Volkswagen LT 28 and is there more than one? I found one under the driver`s seat. The interior lights won`t work, the heater keeps going on and off when it feels like it and the radio does the same every time I hit a bump.

Answers

On LT 35’s the 2nd fuse box is on the underside of the steering column I assume the 28 will be the same, locate it by looking above where your knees would be when driving its a large straight slot plastic locking tab to remove the cover - Trev from Dorset

Submitted: 03/01/2013 09:38:19 | ID: 16726

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Could anyone tell me the type of engine oil and brake and transmission fluids recommended for Volkswagen Sharan with 4-cylinder 2.0 turbo engine?
Rabi Bala, Nigeria

Volkswagen Transporter 2005

Hi, could anyone tell me the type of engine oil and brake and transmission fluids recommended for Volkswagen Sharan with 4-cylinder 2.0 turbo engine? Thanks.

Answers

For the Engine oil, use Mobile 5000Xp, also use Oando Hydraulic and transmission fluid. Thanks Engr Abubakar Aliyu from Nigeria

Submitted: 31/12/2012 14:27:09 | ID: 16708

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My Volkswagen Caddy sounds like it is sucking or blowing air.
Paula Howard, South Africa

Volkswagen Caddy 2005

Hi. My Volkswagen Caddy life tdi battles to accelerate through second to fifth gear on a rise and sounds like it is sucking or blowing air. I would be so grateful for any advice. Can anyone help?

Answers

Hi there. You have a hole in one of your rubber turbo pipes. If you do not replace it you could damage your turbo. Takes about 10 minutes to change. Keep well - Derek Stokes from South Africa

Submitted: 21/12/2012 15:25:48 | ID: 16625

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My 06 Volkswagen Caddy will blow cold air till I drive it really hard then it loses its coolant.
Tim Kelly, Northern Ireland

Volkswagen Caddy 2006

My 06 Volkswagen Caddy will blow cold air till I drive it really hard then it loses it`s coolant. Sometimes if the coolant level light comes on I open the pressure bottle and it refills. The water pump`s okay, new stat put in, pressure tested pipes and they`re okay, oil is not mixing with water. Three mechanics can`t fix it so far. Please can anyone help?

Answers

The water pump impeller is slipping on the shaft - Denis from County Antrim

Where the pipes go in to the bulkhead there should be a sensor there. Bypass it, run it up, if it works you found your problem. Use some 15 mm copper pipe hose hold style to bypass - Scott Jacques from England

Submitted: 21/12/2012 09:56:14 | ID: 16614

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My car picked up this thing when I drive or even idle for a few minutes, the revs drop and eventually stalls...
Clinton Ramedies, South Africa

Volkswagen Golf 1994

Hi. I have a citi Volkswagen Golf 4 door 1.4 carb. My car picked up this thing wen I drive or even idle for a few minutes, the revs drop and eventually stalls. I’ve changed the carburettor base, put in a new fuel filter, cleared the fuel lines but it still does the same thing. I’m running out of ideas to what the problem could be?

Answers

If you find the problem, please post it here, as we are having the same problem - Chantelle from South Africa

Some times the brake booster does that and the air valve pipe that is between a booster and intake manifold - Scelo Mbuyisa from South Africa

Submitted: 20/12/2012 15:41:22 | ID: 16603

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Gary White, England

Volkswagen Transporter 2006

My Volkswagen Transporter is having issues. Monday morning I was about 10 minutes into my journey when I went to accelerate and it sounded like I was going along a rumble strip, (I was in third gear) and then it just died on me. It turned over okay but didn’t want to fire so I was left with no option but to sit there and wait for help to come. After about 30 minutes I decided to try it again and, after a long-ish crank, it fired. I ran it up and down the road a few times when it died again. Again, about 30 minutes or so went by and I tried it again and the same thing happened. It started after a long crank and then ran for about 5 minutes before dying. It seems to be giving the main dealer a bit of headache too as after 2 days they are still none the wiser. I thought maybe injectors or contaminated fuel as I filled it the night before (and yes I did check the receipt to make sure it was diesel)? Any advice would be gratefully appreciated. (T28 SWB 2.5 TDi)

Answers

Check the wiring loom. The plastic protective loom cover damages the loom on the corners. Peel back the cover and check the wiring and you should find some of the wires are damaged. It may only be a crank shaft position sensor related fault but more wiring to the ECM may be damaged. Just a note - when the engine dies crank it over and look to see if the rpm needle slightly rises, if no, then you may have lost a signal from the crank sensor. If it does move then that`s a good indication that the sensor/wiring is working fine - Bryn Allen from Kent

Submitted: 20/12/2012 15:06:52 | ID: 16599

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My Volkswagen Golf fuel pump will not work.
Sibonelo Zwane, South Africa

Volkswagen Golf 2009

My Volkswagen Golf`s fuel pump won`t work. My car won`t start, my fuel pump and relay are new and I just checked them they are fine, so what could the problem be because fuel isn`t getting to my engine?

Answers

Fuel pump or water dirt in tank. Put petrol in carb, 25ml - BA from Spain

Submitted: 20/12/2012 12:41:36 | ID: 16593

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I have electrical problems with my 54 plate Volkswagen Sharan.
Jim Thorburn, Aberdeenshire

Volkswagen Sharan 2005

I have electrical problems with my 54 plate Volkswagen Sharan. The radio keeps going off and I have to reset it with the code but it goes off again after a short period. The heater controls are also faulty. The temperature control remains on hot, the directional flow does not work and the blower is the only one that works. The air con, rear heater or recycle buttons don’t function, nor does the unit illuminate. These problems all started at the same time, would putting the car in for a diagnostic test find the problem? Please can anyone help?

Answers

Yes, problem is ECU 100% - Peter Vlado from England

I had the same problem last year, it turned out to be a blown fuse - Innes Morrison from Inverness-shire

Submitted: 20/12/2012 11:39:26 | ID: 16580

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Could anyone tell me the location of the glow plug relay number 103 in an 06 Volkswagen Caddy?
Jim McGrath, England

Volkswagen Caddy 2006

Could anyone tell me the location of the glow plug relay number 103 in an 06 Volkswagen Caddy in detail, as I am really struggling to find any info on the internet? Thank you.

Answers

Hi, I had the same problem. I’ve been looking for the relay 103 as well; after two weeks I’ve found it. If you go into the fuse box in engine near battery it is there on the left, but it’s not a 103, it’s a 100 black fuse. Take it out and put the 103 in instead. Hope that helps you - Miranda Brinkley from Essex

Submitted: 17/12/2012 12:25:37 | ID: 16510

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I have a Volkswagen Polo 1.6 2003 and the fuel pump was making a humming noise and this morning it did not want to start...
Zain Von Schaeffer , South Africa

Volkswagen Polo 2004

Hi, I have a Volkswagen Polo 1.6 2003 and the fuel pump was making a humming noise and this morning it didn’t want to start. The engine was turning over but not kicking in, even though it seems like it wants to. There’s enough petrol in it. I removed the battery terminal and put it back but still nothing. Any ideas please? (1.6 classic)

Answers

Hi, had the same problem, 2006 Polo Playa. Tried to start, missed, that’s when I saw the petrol light go ON and OFF continually then the petrol pump started making a funny sound. Went to a VW mech and was told to be prepared to buy a new fuel pump - Lee G from South Africa

Submitted: 17/12/2012 11:11:55 | ID: 16490

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My Volkswagen Golf`s battery is just struggling to start in the cold weather. I checked it and it indicated it needs electolyte. I just cannot find where to fill the cells? Do I need to buy a new one?
Claire B, England

Volkswagen Golf 2004

My Volkswagen Golf`s battery is just struggling to start in the cold weather. I checked it and it indicated it needs electolyte. I just cannot find where to fill the cells? Do I need to buy a new one?

Answers

If you think to buy a new battery you put your self in a stress free zone - Scelo Mbuyisa from South Africa

Submitted: 17/12/2012 10:53:36 | ID: 16483

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My Volkswagen Golf has occasional jerking which takes place during early morning drives.
Andries Nel , South Africa

Volkswagen Golf 2001

My Volkswagen Golf has occasional jerking which takes place during early morning drives. I`ve replaced the fuel pump, plugs, fuel filter, and rubber pipes from the tank but it still exists. Any suggestions? (1.3 chico)

Answers

Hello, I have a 2003 1.4i citi Golf that has been doing the same thing. Turns out that the filter in the petrol tank is blocked. Remember you have a filter on the top of the tank and one that sits in the tank. Check both otherwise it will eventually be jerking all the time - Gareth Bell from South Africa

Submitted: 14/12/2012 09:30:20 | ID: 16441

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My Volkswagen Golf 1 has no spark in the coil.
Anton Rossouw, South Africa

Volkswagen Golf 2004

My Volkswagen Golf 1 has no spark in the coil. We replaced the coil, distributor and the plug wires but still no spark. Can it be the Shurlok 17S905 351 G? Regards.

Answers

Check the immobilizer relays - Dana from South Africa

Submitted: 13/12/2012 16:40:38 | ID: 16427

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My Volkswagen Polo classic 1.4 starts but will not run and a weird sound comes from the engine area...
Yan, Philippines

Volkswagen Polo 1996

My Volkswagen Polo classic 1.4 starts but will not run and a weird sound comes from the engine area. Can anybody help or has anyone had the same problem? (classic)

Answers

Check on the plugs and what covers them - Janet Mutuku from Kenya

Submitted: 13/12/2012 14:49:57 | ID: 16406

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My Volkswagen Polos brake lights are not working.
Saude Elias, England

Volkswagen Polo 2003

My Volkswagen Polo`s brake lights are not working. I checked the fuse and bulb and all is okay and I replaced the brake light switch, but they are still not working. I carried out a test on the voltage supply from the fuse box to the brake light switch, all okay. I carried out a test from the brake light switch to the rear brake lights and it doesn’t have life. I bought three brake light switches from different suppliers. All are the same but still it is not working. Can anyone help? (1.2 litres)

Answers

Check the brake sensor - Lebogang from South Africa

Submitted: 13/12/2012 14:35:32 | ID: 16403

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I have installed a new clutch in my Polo but when I press the pedal it stays down. Any advice?
Gavin Powell , South Africa

Volkswagen Polo 1998

Hello, I have installed a new clutch in my Volkswagen Polo but when I press the pedal it stays down. Any advice? Thanks. (Polo Classic 1.6i)

Answers

Check your clutch cable maybe there some broken wires which stuck inside the cable. Test it alone if it release - Soni Ndoko from South Africa

Submitted: 13/12/2012 12:44:48 | ID: 16387

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Chris, Shropshire

Volkswagen Touran 2012

I’m just curious really. When it`s cold, say close to freezing, I can hear what I can only describe as a fan or pump sound kicking in when I start my Volkswagen Touran. It seems to fluctuate in speed, or at least it sounds like it gets louder then quieter as I’m driving and then it will just stop, then periodically it will come back on when I’m driving. When I turn the engine off it continues to run for for some time afterwards. I’m just wondering what it could be? A mate of mine said it could have something to do with the air-conditioning. I assume it`s normal but it`s good to check. Any suggestions? Thanks in advance. (Blue Motion)

Answers

Hi Chris, I don`t think there is anything wrong with your Touran. It is most likely fitted with a diesel webasto heater which comes into play at around 10 centigrade or lower. The clicking sound is probably a little fuel pump located near the fuel tank. This heater is piped into your normal car heater to warm the car quickly in winter weather. The heater is located under the front wing driver`s side, it can`t be seen unless you remove the plastic from under the wing - Desmond Kenna from County Londonderry

Submitted: 13/12/2012 12:12:07 | ID: 16377

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Nirad Varni , Leicestershire

Volkswagen Polo 2006

My Volkswagen Polo struggled to start this evening and after really pushing the ignition and accelerator it finally did. The time and mileage reset (only the current tank mileometer, not the actual car mileage). My radio worked for about 10-15 minutes then just before I got home the radio said SAFE. Now it does not work. What’s the deal/solution? Any help would be much appreciated. Cheers! (E55 1.2)

Answers

Ask your dealer to provide the radio code of your car, should work out with the 4 digit radio code, if you have it`s fine. Then on your radio there are numbers from 1-6, in most cases the first digit number of your code must be punched on no. 1 on radio, then follows the other numbers e.g 2345 as code. You punch twice on number 1 on the radio, three times on number 2, four times on number 3, five times on number 4 on radio, then press fast forward button for few seconds and your radio should work - Andrew Makola from South Africa

Submitted: 13/12/2012 09:05:21 | ID: 16329

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I want to change the bulbs in my Volkswagen Polo front headlights and these seem to be virtually impossible to change.
Alastair Spokes, England

Volkswagen Polo 2012

I want to change the bulbs in my Volkswagen Polo`s front headlights and these seem to be virtually impossible to change. I am pretty handy with cars but this seems to be beyond me. I can`t understand how to do it without taking the whole car apart. It doesnt help that Volkswagen won`t tell me how to do it either, as they say you have to bring it into the garage. Any help would be amazing. I wonder if anyone can help me? Thank You. (1.2 TSI)

Answers

VW’s answer is that they are designed really awkward so the average Joe cannot change them as it could knock the headlight out of alignment; £60 they wanted to change a bulb. Makes a mockery of driving in Europe where you’re supposed to have a spare bulb set for emergencies - Urghh Book from England

Halfords - Carl Oscar from Derbyshire

Submitted: 11/12/2012 16:37:11 | ID: 16320

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My Volkswagen Transporter is giving out smoke and knocking whilst accelerating at 90 miles after the cylinder head was skimmed and the gasket replaced.
Willie Gordon, Mid-Lothian (Edinburghshire)

Volkswagen Transporter 2005

My Volkswagen Transporter is giving out smoke and knocking whilst accelerating at 90 miles after the cylinder head was skimmed and the gasket replaced. What’s the prognosis? (Shuttle)

Answers

If it’s a petrol engine, it sounds like a timing issue, either cam timing is a tooth out, or crank position sensor is not installed properly, as for the smoke, if it’s petrol engine, look at rings or stem seals for white smoke, if it’s diesel and white smoke again rings or turbo seal, black smoke may be pump timing, or injectors - Alasdair McCarter from Australia

Submitted: 11/12/2012 14:53:37 | ID: 16289

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My Volkswagen Caddy heating/air control only works when on level 4 on blowers and it is stuck on window air...
Lee Pascoe, Cornwall

Volkswagen Caddy 2006

My Volkswagen Caddy`s heating/air control only works when on level 4 on blowers and it is stuck on window air, it won’t change to floor or face etc The heating works hot or cold but only does this on full on level 4. Do I need a new unit or is it something I can fix myself? Cheers.

Answers

Simple and common problem. The blower has a blower resistor. It’s prone to burning out. It’s located in the blower housing found in the passenger footwell. Literally a 1 minute job to unplug and fit a new one. About £70 from VW, or try this link: http://www.gsfcarparts.com/parts/cooling-heating/heating-ventilation/heater-blower-resistor No, I don’t work for GSF, just trying to help - Elliot Howarth from Hampshire

Having fitted more blowing Caddy heater fuses than I care to count I finally fitted a fuse that has a higher thermal rating. I have had NO PROBLEMS since then. Remove your blower resistor pack and thermal fuse from under the passenger glove box above the foot-well. Go to a reputable electronics spares (RS?) shop and ask for a 10amp (20 amp blow) Thermal Fuse with a thermal rating of 227 degrees Celsius, (RS stock number:1769340). This is a rating higher than the old 216 degrees that keep blowing. Now, snip the old fuse off at the ends. You CAN SAFELY SOLDER the new fuse in place (contrary to what the RS catalogue says) - just get it the right way around. Dont bother with the "bargains" from certain sites - I’ve been there and they aint. Cost? Circa 69 pence. Statutory note: Although this worked well for me you do this at your own risk and skill level - John from Scotland

Submitted: 11/12/2012 14:13:27 | ID: 16272

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I have just changed the battery on my Volkswagen Touran...
Steve Folkestone, Kent

Volkswagen Touran 2006

I have just changed the battery on my Volkswagen Touran, only to find out from the green flag after the car would not start that I should have driven it straight away, otherwise the computer resets itself, making it impossible to start. Is this right?

Answers

Changed battery on my Touran (04) recently, started okay afterwards, left it overnight & was fine, apart from a couple of warning lghts which were on next morning, but extinguished themselves a few yards down the road! John Middleton from Norfolk

Submitted: 11/12/2012 14:11:36 | ID: 16271

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When I have the heater on hot it will blow cold, then randomly get hot again...
Carl Hopper, England

Volkswagen Passat 2001

I have a 2001 Volkswagen Passat b5.5 tdi and when I have the heater on hot it will blow cold, then randomly get hot again. Also the engine overheats. What should I do? (B5.5)

Answers

Get your head gasket replaced - William Robertson from Ayrshire

Under the plastic under the bonnet beneth the windscreen there is 2 pipes, loosen and pull off the left one untill the small hole is exposed then get a 1l bottle, cut bottom off and use as funnel to over fill the tank,untill water comes out the hole, replace pipe etc and then run engine at 2krpm for 3mins with heaters off, and then allow to idle till hot, then you should have heaters.... Unless the head gasket is gone... Paul, vag mechanic from Stirlingshire

Submitted: 11/12/2012 12:52:10 | ID: 16263

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My Volkswagen LT turns over but will not start.
Steve Lethbridge, Cornwall

Volkswagen LT 1999

My Volkswagen LT turns over but won`t start. I fitted a new battery and heater plugs and had the immobiliser disabled but it still won`t start. Any ideas please?

Answers

I had same trouble, the wires going to plug at the brain had corroded. Got them fixed, never had prob again - John from Scotland

Submitted: 11/12/2012 11:25:30 | ID: 16239

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My Volkswagen Caddy Maxi radiator fan is always on.
Andrea, England

Volkswagen Caddy Maxi 2010

I have a problem that my Volkswagen Caddy Maxi`s radiator fan is always on. What should I do?

Answers

Nothing, the fan is for cooling the engine - Nigel Overton from Worcestershire

Submitted: 11/12/2012 11:02:39 | ID: 16233

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Shadrack Malepa, Botswana

Volkswagen Golf 2004

My Volkswagen Golf`s a/c is not kicking in, the windshield wipers suddenly stopped working and there is no current at the wiper motor. When I checked the fuse it`s fine. What could the problem be with all this? (fsi gt)

Answers

Check your wiper relays located under your steering wheel, have that replaced - Sibonelo Zwane from South Africa

Submitted: 11/12/2012 10:23:38 | ID: 16219

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I have purchased a 62 plate Volkswagen Polo and the front headlight units are continuously wet, through condensation / misting up...
Deb, Derbyshire

Volkswagen Polo 2012

I have purchased a 62 plate Volkswagen Polo and the front headlight units are continuously wet, through condensation / misting up. VW say it’s something I have to live with! They also state that the heat from the headlights should dry it up, but this never happens. I only purchased the car in Nov 2012 and I’m told this problem isn’t covered by the warranty. Does anyone have any suggestions please? (1.2 manual petrol)

Answers

Hi Deb. You bought the whole car from them new so the whole car is under warranty. If the car is under three months old that sort of service info is quite ridiculous, don’t accept it. Make a scene and tell them you want to see someone higher as you want a replacement car or just go to VAG Volkswagon Audi Group, they will be falling over themselves to help you. By the way the misting up is on the inside isn’t it? Brent Trowbridge from Surrey

Remove the lamp covers on the rear of the lamp units, leave them off for a week or two, drive normally with lights on this will dry them out and the condensation will have an escape route then when completely dry replace covers to stop dirt ingress. This should solve the immediate problem but not how the water got in in the first place - that one is for VW. Hope this helps - Lance Driscoll from Dorset

I had a similar problem with the offside fog light on a 2012 1.2 TSI. The dealer supposedly cleared it but it re-misted within 10mins. I said they had to change it under warranty. Insist on the units being changed as not fit for purpose or take your case to Trading Standards - Robert Armstrong from Derbyshire

Submitted: 06/12/2012 14:15:39 | ID: 16183

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It makes a loud whining/screaming sound...
Dineo Letsholo, South Africa

Volkswagen Golf 2008

I have a Volkswagen Golf GTI 2008 DSG model which has been running perfectly until recently. It makes a loud whining/screaming sound. The sound is only audible when your foot is off the accelerator. I took it to my VW dealer for a preliminary diagnosis and they think it may be the gearbox. My problem with the diagnosis is that even if the car is idling you can hear the sound. What does anyone think? (GTI)

Answers

Dineo, what happens when you press your clutch pedal? Scelo Mbuyisa from South Africa

Submitted: 06/12/2012 14:11:35 | ID: 16181

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My Volkswagen Caddy heater takes a long time to warm up, at least 30 minutes.
Denis Smith, England

Volkswagen Caddy 2009

Hi, my Volkswagen Caddy`s heater takes a long time to warm up, at least 30 minutes. It is under warranty with VW and it has been in the workshop for a week and they still can`t find a sollution, even the Master Tech is having problems. They have rewired this and that, changed a cable etc and still have not solved this problem. Does anyone out there have any idea? Regards. (tdi)

Answers

The most common fault with late model Caddys is the heater matrix furs up, try a good quality rad flush to clear the matrix - Lucas North from Derbyshire

Our 1.6 102 ps Caddy is 12 months old and I am well pleased with it except for one problem, I have been driving to work freezing cold for the whole journey. After 10 miles driving to work every day through the winter its barely sending any warm air into the cab by the time I get there. It takes over 15 miles before the air coming from the heater could be described as warm. When it finally gets up to temp after about 20 miles the air is more than hot enough. This suggest to me the thermostat is at fault. I took it to our local Murry’s dealer for warranty work when we could manage without the van. We have just got it back and nothing has been done, they told me its because diesels take a long time to warm up particularly Caddy’s. Well I have driven many diesels and have never had issue with this. Is anyone else experiencing this problem? Paul from Cornwall

Submitted: 06/12/2012 12:30:31 | ID: 16176

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My Volkswagen Golf battery and service inspection lights are constantly on and when driving all my warning lights are coming on...
Jordan Crawford, Aberdeenshire

Volkswagen Golf 1999

My Volkswagen Golf`s battery and service inspection lights are constantly on and when driving all my warning lights are coming on, which then leads to the car dying. I then found my battery totally drained. I then bought and put in a new battery and tested it, to find it wasn’t charging. Could this be the alternator? (1.6 SE)

Answers

If your brushes and positive terminals are well check the blue small wire - Scelo Mbuyisa from South Africa

Submitted: 06/12/2012 11:41:43 | ID: 16155

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When I try to start the car, the starter swings the engine but it does not start...
Shaun, South Africa

Volkswagen Golf 1984

Hi. I have a problem starting my Volkswagen Golf mk1. When I try to start the car, the starter swings the engine but it doesn’t start. I checked the coil, plug leads, dizzy cap, fuel pump, carb as well as the relays and it all seems to be fine,. I tried to kick start it but my car still refuses to start. Please can anyone help as I’m running out of ideas now? (mk1 4 door petrol carb)

Answers

If you got fire ignition to coil, coil to distributor to plugs try and put petrol on top of a carburator and start the car. It must idle or at least backfire - Scelo Mbuyisa from South Africa

Submitted: 06/12/2012 11:07:55 | ID: 16148

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Hennie Venter, Cambridgeshire

Volkswagen Polo 2004

My friend`s 3 cyl 1.2 Volkswagen Polo had his car`s valve timing chain repaired as well as all the valves in the cylinder head. The car now starts but there is an oil level alarm on. The mechanic now says that he will have to replace the oil pump as well? There was never a problem with low or no oil pressure before the chain slipped.. Is it possible that the head gasket was incorrectly installed? How can the oil pump delivery be tested? My friend is Chinese and has no mechanical knowledge at all so please help. Thank you. (3 door with a/c)

Answers

There are many reasons for this case. If the oil pump underneath was tampered with, you need to replace it`s gasket and pour clean oil on the pump itself and pump it manually to gasp the oil until no air is visible in the oil chamber, then replace immediately. Secondly you can loosen the oil pump, start the car and observe the leakage from the oil seal. If oil comes out tighten it and switch off the car, retighten again and check the display light after 2 or 3 minutes - Andrew Makola from South Africa

Submitted: 06/12/2012 10:55:03 | ID: 16141

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Nav Poon, England

Volkswagen Bora 2002

My garage has told me that my Volkswagen Bora has failed it`s MOT because of front anti roll bar bushes and rear brakes. I was told that it will cost £200 to repair. I bought my car last year and it’s my first MOT. I have still got a couple of weeks before MOT expires.. Is the price reasonable or shall I go to another garage?

Answers

Go to another garage, shop around – Gordon Sharp from County Londonderry

Submitted: 06/12/2012 10:52:24 | ID: 16140

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Peter Mfupa, Zambia

Volkswagen Polo 2000

My Volkswagen Polo was running quite allright until I replaced the battery in the key. The car starts then cuts the engine and diagnostics indicate that "Engine blocked by immobiliser". I`m told I might have dropped the chip in the key or disturbed it. How do I resolve this?

Answers

That key won`t start until you get a new one with a chip and it won`t work as well until the car is programmed and matched with the new key. I can help you. My email is thekombos@gmail.com - Taonga Kombo from South Africa

Submitted: 06/12/2012 10:45:24 | ID: 16137

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The temperature on the dashboard of my Volkswagen Touran shows -45 C while in Africa!
Michel, Rwanda

Volkswagen Touran 2004

The temperature on the dashboard of my Volkswagen Touran shows -45 C while in africa! Thus I cannot use the aircon. Any tips? Also, I have just replaced the battery. Can the clock be set from the dashboard or do I have to take it to a dealer?

Answers

Yes, you can set time manually. Turn the left needle on clocks, right - minutes, left - hours. Hope this helps - Ian Jones from Rhondda Cynon Taff

Submitted: 04/12/2012 09:32:40 | ID: 16071

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My Volkswagen Caddy can be really hard to start first thing in the morning, especially when cold.
James McGrath, England

Volkswagen Caddy 2006

My Volkswagen Caddy can be really hard to start first thing in the morning, especially when cold. I have changed the glow plugs but it`s still the same. Once it`s started it`s as good as gold. What should I do?

Answers

I’m having the same problem, I changed all the Glow plugs. Still problem. I start the van this 1/ turn key til the dash lights go out (do this 3 times) 2 put van in neutral. Press accelerator while starting the van. I’m starting my van at night before I go to bed then it’s ok for the morning. Being told today the fuel injectors could be blocked? Simon Wood from Ireland

Submitted: 04/12/2012 08:34:08 | ID: 16063

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I put antifreeze in today, drove a while and looked at the level after driving and it had cooled down and noticed I have a little oil floating on top of the water...
Stephen Philpott, Kent

Volkswagen Golf 1996

Hi, I have a 1996 Volkswagen Golf 1.8. I put antifreeze in today, drove a while and looked at the level after driving and it had cooled down and noticed I have a little oil floating on top of the water. Is this anything to worry about? Thanks. (GL)

Answers

Possible gasket leak - Ron Bremner from Scotland

Head gasket - BA from Spain

Submitted: 03/12/2012 10:38:42 | ID: 15990

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I am being troubled by a weird noise coming from what I think is the engine bay, but not the engine I think...
Paul Naylor, Kent

Volkswagen Transporter 2010

I have a 2010 Volkswagen Transporter which I bought brand new. I`m being troubled by a weird noise coming from what I think is the engine bay, but not the engine I think . It`s completely haphazard but several times on each journey, (I do around 1000 miles a week), I get what sounds like a mooing noise. It actually sounds like a cow mooing and it`s really bugging me. Before I go back to a main dealer and make myself look a fool has anyone any ideas what this noise can be? Thanks.

Answers

Funny, my T6 has justed started the same, seems to be on the steering? I have 20" rims fitted and wondered if that was putting a strain on PS pump? Mark Gibbs from Kent

Replace n 75 valve part no 1ko 906627 - a cost around £40 at VW - Dave Houghton from Lancashire

Paul, I too have a cow in the dashboard. VW dealer thinks may be a valve in engine compartment, but not sure. Has another customer with same problem but cannot find cause despite extensive driving. Regards - Ric Ahern from Australia

I’m having the same problem. I’ve actually named my dashboard cow in my Transporter. He seems to be most vocal in a 60 zone on the highway, no idea whatsoever why it`s doing this! - Mick Marland from Australia

Submitted: 03/12/2012 10:19:57 | ID: 15983

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They replaced the damage parts like right side linkrod tie rod and knuckle but still the car is pulling to the right side...
Sadik Ali, United Arab Emirates

Volkswagen Golf 2009

I had an accident in my Volkswagen Golf to the front right side wheel which I had repaired in the garage. They replaced the damage parts like right side linkrod tie rod and knuckle but still the car is pulling to the right side. Can anyone please advise me?

Answers

Hi, your car seems to have lost its tracking. Easy repair, just take it to a tyre place who do tracking and balancing - Kabir Iqbal from England

Submitted: 30/11/2012 15:44:35 | ID: 15972

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When I drive it at a high speed it goes without any problem but when I switch it off and start it immediately and engage it in a drive mode it becomes difficut for it to move.
Omphemetse Morupisi, Botswana

Volkswagen Golf 2000

I have a Volkswagen Golf gti. When I drive it at a high speed it goes without any problem but when I switch it off and start it immediately and engage it in a drive mode it becomes difficut for it to move. I dont know whether it loses memory or what the problem is?

Answers

Is your car automatic? If so you will do damage to it switching the vehicle off while driving. That will be the reason - Gareth Bell from South Africa

Submitted: 30/11/2012 10:59:53 | ID: 15960

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They put the jump leads on the wrong way and now it will not start!
Derek, Derbyshire

Volkswagen Passat 2000

My Volkswagen Passat`s battery was flat so I asked someone to jump it. They put the jump leads on the wrong way and now it won`t start! It turns over but it seems like there`s no fuel. The lights are flashing on the heater and there was some smoke from the battery, not much. Please can anyone help?

Answers

Derek! It sounds like you have blown the fuse for you battery!! Jack Smith from England

Submitted: 30/11/2012 09:44:27 | ID: 15942

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My 2006 Volkswagen Polo is due to go into the garage over the weekend for another matter but today it started beeping and the brake light (red exclamation mark) is flashing...
Julie Slane, Lanarkshire

Volkswagen Polo 2006

I know nothing about cars so get extremely stressed when things go wrong. My 2006 Volkswagen Polo is due to go into the garage over the weekend for another matter but today it started beeping and the brake light (red exclamation mark) is flashing. Is there anything easy that I can do and if not is it safe fro me to drive approx 10 miles to my mechanic? I’m scared! Thanks. (1.2)

Answers

I have the same problem, when I press the accelerater it over revs. I found out the other day it’s the clutch that’s doing it, so you need to change it - Daniel Jacobs from South Africa

It turns out it was the brake fluid that was leaking from the back cylinder, sorted!!! Thanks! Julie Slane from Lanarkshire

Submitted: 29/11/2012 10:43:03 | ID: 15864

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My Volkswagen Polo cannot engage gears, instead there is a squeaky sound when I try to engage, especially reverse gear...
Moses Shongwe, Swaziland

Volkswagen Polo 1998

My Volkswagen Polo cannot engage gears, instead there is a squeaky sound when I try to engage, especially reverse gear. The other gears cannot engage at all. What is the problem and how can I solve it? Also the petrol gauge is not working properly. sometimes it rises when I fill with petrol and then goes back. What is the problem?

Answers

By the sounds of it you require a new gear box, which could be rather costly. As for the petrol gage I had this with my old Polo, it’s because of all the residue in the petrol tank which has built up over years. Try something like red ex and see if that clears it out - Alastair Spokes from England

That is a linkage problem, find someone to link your gears correctly. With the petrol gauge going on and off replace the regulator located in the alternator of your car - Yvonne Ngwenya from South Africa

Submitted: 26/11/2012 14:43:44 | ID: 15784

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Syrus, England

Volkswagen Polo 2004

My Volkswagen Polo won’t start. I turn the ignition, it revs for a second and then dies. Sometimes it starts first time, sometimes it takes 10 attempts but if the engine starts then I have no problem. I have replaced the ecu and cambelt sensor and timing. Please can anyone help?

Answers

Syrus, I once had the same problem with my Polo 2002 model. Luckily I had the best mechanic who did an elimination process one by one from the distributor until he discovered it was my coil that needed replacing. It wasn`t giving enough spark. Try that, at least it doesn`t cost much and you can even get a pirated one to test with! - Sandile Ngubo from South Africa

Submitted: 26/11/2012 14:25:48 | ID: 15777

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Are there any tips on how to safely shut the side door on my Volkswagen LT which does not close properly and has a large gap?
Edward Scott, England

Volkswagen LT 2004

Are there any tips on how to safely shut the side door on my Volkswagen LT which does not close properly and has a large gap? The door is not locking in tight enough to the body. (High yop van)

Answers

Hi, have this problem with my van, no point in slamming it or anything, all I do is as it shuts is push on the back end of the door as it slides in towords the latch. Then it’ll shut properly - Will Chesson from England

There is no tip on how to close, you need to learn how to align the door and it is done this way, Firstly to get clarity on instructions when I refer to the front this is the edge closest to the passenger door, the back is towards the rear of the vehicle... now to align the back of the door you will require an assistant :- Procedure - have the door near closed however peek in and compare the strike plate height to the catch (most cases the catch will be lower hence adjustment needed) if you need to adjust this have your assistant hold the back edge of the door release the center bearing guide and raise the door 10mm higher than estimated tighten and recheck alignment, continue as needed until you have the fit, ( to close the back edge of the door closer to the van panels the strike plate can be adjusted. To make the front fit you have 3 adjustments as needed however hardly need to be touched, these are height is adjusted by the 4 torx bolts that mounts the runners to the doors, to get it a closer fit each runner has a 4mm Allen key bolt mid rail of the runners, Finally there is locating tabs on the front edge of the door you can adjust the receiving plastic slots to lock the door in place - Trev from Dorset

Submitted: 26/11/2012 14:15:00 | ID: 15774

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When we turn the lights off in my Volkswagen Bora the doors lock and when we close the boot the windows open.
Colleen Cookson, Lancashire

Volkswagen Bora 2003

When we turn the lights off in my Volkswagen Bora the doors lock and when we close the boot the windows open. We parked up and came back three hours later and all the windows were open on the car. What could be causing it? (1.9tdi pd 135 ps)

Answers

I had the same trouble, the answer for me was to change the drivers door lock. No more problems - David Carter from Cornwall

I had a problem with my doors opening and locking and the fuel cap. But as I don’t have electric windows they were ok. I discovered it was the light above the rear view mirror shorting out as the lights worked with the central locking. Hope this helps - Nigel Lamont from County Antrim

Thanks for the replies folks, it turned out it was the boot lock which was faulty, with some damaged wiring, so a bit of wire and 3 microswitches later, it is behaving impeccably again - Colleen Cookson from Lancashire

Submitted: 26/11/2012 12:49:31 | ID: 15764

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I have been getting exhaust fumes in the cab of my Volkswagen Transporter T5 Sportline for some time.
Craig Hughes, England

Volkswagen Transporter 2009

I have been getting exhaust fumes in the cab of my Volkswagen Transporter T5 Sportline for some time. It is a 58 plate 2009 with 34,600 miles from new. The van has been used more as a car than a van and has a full service history. A Volkswagen dealer recently had a look at the problem and found the EGR cooler was cracked, not worn but cracked, which by their own admission is a manufacturer`s fault! Because the van is out of warranty they will not look at replacing it and want Å740 + VAT to replace it. Can anyone tell me if the EGR cooler is a common problem with the Transporter and if on a commercial vehicle with only 34,600 miles I should have this kind of problem? (2.5tdi sportline)

Answers

Sounds like injectors need replacing - John Harmel from England

I’d be getting a ’non dealer’ second opinion, the engine bay is well sealed from the cabin, any fumes should pass under the car from the engine bay. Another option if the EGR is actually cracked is to get it repaired by a specialist welder, or source a secondhand unit. Check the seal around the rear door at the bottom for damage, especially near the right corner. I got quoted for replacing a cracked exhaust manifold on my wifes car during a timing belt service, nearly A$800 on top, I refused and found when I went to replace it myself, the manifold was mysteriously only loose and not cracked anywhere - Alasdair McCarter from Australia

Submitted: 26/11/2012 12:39:45 | ID: 15759

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I have just fitted my new 5 ht leads to my Volkswagen Golf V5...
Lewis Hambleton, Sussex

Volkswagen Golf 1999

I`ve just fitted my new 5 ht leads to my Volkswagen Golf V5, plus I put new plugs in as the car was running on four cylinders. It`s made the car run a lot better but there`s still a slight judder. I asked my local mechanic who told me it could take a week so the computer would read the new leads. On day 2 of my fitting the leads all the power came back and it was running great for about 8 minutes but then it went back to judder mode. There are no lights coming up and my engine is in very good condition. Can anyone help?

Answers

Could be fuel pump or filter(s) related - Gareth Bell from South Africa

Submitted: 26/11/2012 11:18:10 | ID: 15727

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My Volkswagen Bora lead into the passenger side brake pad is snapped off at the pad...
Philip Cooke, County Armagh

Volkswagen Bora 2000

My Volkswagen Bora`s lead into the passenger side brake pad is snapped off at the pad, so the warning light is now on. Is there any way to get the warning light off without having to change the brake pads? My car`s up for MOT so all responses will be gratefully received. Thanks. (diesel)

Answers

You should be able to twist the wires together that connect into the wiring loom and this will short it out the warning light should then go off - Neil Bowyer from Yorkshire

Submitted: 26/11/2012 10:39:38 | ID: 15721

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When removing my brake and clutch pedals from my Volkswagen Caddy to repair the pedal box, a coil spring dropped down...
Mike, Staffordshire

Volkswagen Caddy 2000

When removing my brake and clutch pedals from my Volkswagen Caddy to repair the pedal box, a coil spring dropped down. It`s about 8cm long and 2.5cm wide. Any idea where it belongs? Many thanks.

Answers

This spring is often located between an outspring on the pedal and bottom of the housing for the clutch pedal. The spring holds the pedal in position. It is the same on many VW cars and they are not easy to fit when they get out of place. You probably have to compress it and lock it with a pin and then take the pin out after installing - Roy from Norway

Submitted: 26/11/2012 10:31:46 | ID: 15718

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Ursula Bell , South Africa

Volkswagen Golf 1992

My Volkswagen Golf just lost power. We cleaned the carb and replaced the fuel filter, she then didn’t have spark. We replaced the coil, still no spark so we replaced the CDI Unit, set the idling and she purred for 94kms and then just died. We changed the fuel pump and then saw that the fuel line was worn through and were worried about dirt in the carb. Since the car is old I replaced the carb, bogey cords and distributor (the points were apparently not working) as well as spark plugs. She then idled at 1500, when I drove her the needle jumped up and down and then she just died. It turned out the CDI unit had blown. We checked for loose wires and such and replaced again. Now the car starts but just won’t idle. What else could the problem be? (Chico)

Answers

It could be the base-plate which is found under the carb - Shaun from South Africa

Submitted: 26/11/2012 10:20:10 | ID: 15713

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I was driving my Volkswagen Polo one day then all of a sudden my car stalled...
Angell , England

Volkswagen Polo 1998

Hi, I was driving my Volkswagen Polo one day then all of a sudden my car stalled. When I checked my engine’s oil my dipstick was completely dry. I’ve filled it with oil now but it has not resolved the issue, i.e. my car continues to stall when I come to a stop. What could the problem be? I’m aware that I may have damaged the engine but how could I be certain that this can`t be fixed without buying a new engine?

Answers

I am not sure about the lack of oil damaging the engine as it still runs but my VW Polo used to stall so I bought some carburetta cleaner and cleaned the carb which is under the air box, and the car runs like a dream now - Brandon Clarke from Dorset

Submitted: 26/11/2012 09:51:18 | ID: 15702

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I have a 94 Volkswagen Golf MkIII GS that has an electrical and starting problem.
Andre Duminiet , South Africa

Volkswagen Golf 1994

Hi guys, I have a ’94 Volkswagen Golf MkIII GS (1.6) that has an electrical and starting problem. When cold, the car starts okay. After a while (once hot) the car won’t start. The engine won’t turn (we just get a clicking sound) and it seems like there is a short circuit as no electrics work as if the battery is run down. Lights on the dash dim out. I have replaced the battery and had the alternator checked, which I’m told is fine and is charging. Also, when driving at a constant speed (Ä…50km/h) the car seems to give a slight shudder, almost like it’s been starved of fuel. Any ideas please? Thanks in advance. (GS 1.6)

Answers

I had the same problem with my car. It turned out to be an electrical fault on the coil. Have the auto-electrician sort it out - Subie Jappie from South Africa

Submitted: 22/11/2012 11:54:10 | ID: 15639

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Heather de Wit, South Africa

Volkswagen Polo 2002

I would like an instruction page to re-programme my Volkswagen Polo`s spare key - is there a download please, such as Car Demobiliser progamme, Schematic of instructions for circuit board of immobiliser? Hope someone can help, thank you in advance. (1.6 Comfortline)

Answers

Switch ignition ON. Insert key to be programmed into the driver’s door lock. Lock vehicle manually. Press lock or unlock button. Wait at least 1 second. Press lock or unlock button again. Vehicle horn sounds to indicate correct programming. Remote controls can also be programmed using diagnostic equipment. - Craig Smith from Vale of Glamorgan

Submitted: 22/11/2012 11:20:40 | ID: 15625

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I have a rattling noise when I depress the clutch of my Volkswagen Golf...
Patricia Lane, Essex

Volkswagen Golf 2007

I have a rattling noise when I depress the clutch of my Volkswagen Golf. I think it`s a clutch plate and have been told it would cost around £500 to replace. I can`t afford to do it so I am asking if it willl last quite a while or MUST I get it done sooner rather than later?

Answers

If the clutch pedal is depressed the clutch plate is released and therefore should not make any noise as it will not be rotating (assuming you are stationary with engine running) the nose might be the flywheel if ou have a model which is fitted with a dual ass flywheel. If so, it is probably the internal friction which has changed and the flywheel is not functioning as it should. I would say this would not be too much of a problem but if noise gets worse get it changed - Simon Jayes from Warwickshire

Submitted: 20/11/2012 14:36:23 | ID: 15584

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It drives okay, but when I free ride, or I dont pump fuel, it makes a rumbling, rolling, slightly clucking sound.
Gregory Arnolds, England

Volkswagen Golf 2004

Hi all. I drive a 2004 chico Volkswagen Golf. It drives okay, but when I free ride, or I dont pump fuel, it makes a rumbling, rolling, slightly clucking sound which appears to come from somewhere around the front suspension. This sound is very different from the sound you hear when a car jerks just before the engine cuts out. I have recently replaced my steering wrecks front arms and tyrod ends. I also did my gearbox recently, replaced the clutch kit etc. Any pointers would be of great benefit to me as I’m not quite the expert when it comes to mechanical stuff. Can anyone help?

Answers

 

I have a 2005 Citi Golf 1.4i and I had a very similar noise in my car. What I can suggest you maybe have a look at is where the exhaust branches down from the manifold, there is basically a heat protector plate. Just make sure that those plates are not loose and if so, just tighten. This sorted my problem. Wish you the best with repairs - Keagan Sudbury from South Africa

 

Submitted: 19/11/2012 16:08:37 | ID: 15547

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Both front doors on my 08 Volkswagen Polo are very stiff to open and close.
M, England

Volkswagen Polo 2008

Both front doors on my 08 Volkswagen Polo are very stiff to open and close. They have been re-greased but this has gradually made the matter worse. Any suggestions? Surely a car of this ’young’ age doesn’t need new hinges -does it?

Answers

If it’s a two door the reason they seem stiff is because the doors are very long and it prevents you opening the doors too quick and smashing into things in tight places - Richard from Essex

Submitted: 19/11/2012 15:10:32 | ID: 15532

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I cracked my Volkswagen Bora sump yesterday...
Daniel Parsonage, England

Volkswagen Bora 1999

I cracked my Volkswagen Bora`s sump yesterday. I drove it for about 5 minutes then it died. Now it won’t even turn over, just gives a clicking noise then nothing. Is there a sensor anywhere that would make it do that and if so how do I fix it? (2.3 v5)

Answers

V5 vs is heavy on front and old coil springs will sit low so watch out for potholes and speed humps. You have prob split the sump and run out of oil... maybe seized. Check oil level. Look under engine... is it very oily under car. Get a local mobile tech to have a look and get some prof advise before spending lots of money - Roger Bergquist from Hertfordshire

Submitted: 19/11/2012 09:22:16 | ID: 15453

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I have just bought a Volkswagen Sharan but the manual I found with it is written in German...
Abdallah Bello, Nigeria

Volkswagen Sharan 1997

I’ve just bought A Volkswagen Sharan 1997 model, but the manual I found with it is written in German. I therfore find it difficult to know the type of engine oil, transmission and brake fluids I should use to service it. Please can anyone give me a link through which I can freely download the English version of the manual? Thanks.

Answers

I have the same problem. if you have a 5 speed the fluid is VW ATF 2 Part # G-052-162-A1 or G-052-025-A2. I bought a manual from E-Manual online, it requires running a virtual Windows ’95 to work. The website will walk you through step by step though - Ben the Car Geek from Germany

Submitted: 15/11/2012 09:38:51 | ID: 15361

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Darren Maistry, South Africa

Volkswagen Polo 2000

My Volkswagen Polo classic refuses to start and pick up, idling it has spark and fuel but just doesn’t want to start. Could anyone please help me? Thank you. (1.6i)

Answers

Darren, it could be the coil. Take out the old one situated on the chest of your car to an auto electrician, he can test it for you and if damaged get a new one. Usually it doesn`t give out enough fire power to your distributor. It goes for at least R3OO – Sandile Ngubo from South Africa

Submitted: 15/11/2012 09:36:45 | ID: 15360

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A couple of weeks ago my Volkswagen Polo engine management light came on but my car performance did not change and a couple of days after that it went off...
Mark , Lanarkshire

Volkswagen Polo 2005

Hey guys. A couple of weeks ago my Volkswagen Polo`s engine management light came on but my car`s performance didn’t change and a couple of days after that it went off and was running fine. I was just driving home there and the car started to judder and the engine light came on. The car had hardly any power in it, even with the foot to the floor so I pulled over, turned the engine off and back on again and everything seems fine. Do you think this could have been a clog somewhere that’s sorted itself or something to worry about? Cheers guys.

Answers

I have same problem as you . Is anyone have any idea What’s wrong with it? Dewan Chowdhury from England

Sounds like it could be an injector on its way out - Phill from England

Submitted: 13/11/2012 14:03:29 | ID: 15339

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My Volkswagen Bora starts up nearly all the time like clockwork but every so often it just turns over and takes ages to fire up.
Mark Harding, Cornwall

Volkswagen Bora 1999

My Volkswagen Bora starts up nearly all the time like clockwork but every so often it just turns over and takes ages to fire up. After it does when you rev it it sputters before clearing, after a couple revs it seems to clear. I was wondering what it is as I would like to fix it before getting any worse? (v5)

Answers

Ay bro, it could be your oxygen sensor or the heat sensor! If it was me, I would go to a dealer and get the car on the diagnostic machine to pin point the problem - Ronnie Van Galen from Australia

Submitted: 13/11/2012 10:02:43 | ID: 15334

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The ht leads have come off the distributor on my Volkswagen Golf and now I am struggling to get them back in the correct order
Billy Hick, England

Volkswagen Golf 1992

The ht leads have come off the distributor on my Volkswagen Golf and now I am struggling to get them back in the correct order. Any help please would be great as the car is struggling when it does go. Can anyone advise me?

Answers

Take off your distributor cab will see a cuton your distributor in it that will be your no1 lead,going right itnwill be no plug it in the no 3 spark plug and than no4 plug it in the no 4 spark plug and than no 2 in to no 2 spark plug so your fireing order is 1,3,4,2 - Roy Mentoor from South Africa

Submitted: 13/11/2012 09:47:35 | ID: 15327

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My Volkswagen Golf abs/traction control light and yellow steering wheel light stay on...
Ali Ziafat, Lancashire

Volkswagen Golf 2004

My Volkswagen Golf`s abs/traction control light and yellow steering wheel light stay on. I have changed the abs sensor but still have the same problem. Can anyone help?

Answers

I had the same problem on a 55 plate VW Golf 4 motion, it was the abs pump module. VW wanted £1000, sent it away, cost me £250. Easy to fit, it was a company in Derbyshire. Go on eBay and type in vw abs pump. Hope this is some help to you - Nicholas Carter from Lincolnshire

Submitted: 13/11/2012 09:45:15 | ID: 15326

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When I start up my Volkswagen Sharan in the morning after about a minute smoke comes up from underneath the car.
John Fuller, London

Volkswagen Sharan 2006

When I start up my Volkswagen Sharan in the morning after about a minute smoke comes up from underneath the car. It goes away after five minutes but it leaves a smell all day. What could it be?

Answers

Hi, it’s me again. It was the air flow meter that needed turning off or replaced - Michael Joyce from Essex

Submitted: 12/11/2012 15:10:47 | ID: 15283

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The temperature light came on in my Volkswagen Caddy
David Murphy, Ireland

Volkswagen Caddy 2006

The temperature light came on in my Volkswagen Caddy. When I looked into the engine there was oil sprayed everywere, the water bottle is just full of oil. What has caused this? (Sdi)

Answers

Hiya, my 2006 Caddy had this exact problem a few months back. Turned out to be the oil cooler seals. So a new cooler and a lot of water system flushing and it was all good - Paul Harrison from England

My caddy is sdi 2.0 model so couldn’t have this problem... Any other ideas? David Murphy from Ireland

I had same problem, it’s a common fault, oil cooler neads replacing - mixing oil with coolant then overfills expansion bottle and makes a nasty mess under bonnet. VW 104 tdi Caddy van 2007 - Dean Smith from Derbyshire

Submitted: 12/11/2012 15:02:16 | ID: 15281

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My Volkswagen Transporter van goes into limp mode intermittently sometimes, a hissing sound can be heard before it goes into limp mode
Ade, Westmoorland

Volkswagen Transporter 2005

My Volkswagen Transporter van goes into limp mode intermittently sometimes, a hissing sound can be heard before it goes into limp mode. The van also feels a bit hesitant/jerky when driving along. Any ideas? Thanks.(174)

Answers

My T5 was also going into limp mode every so often, normally when pushing it a bit at higher speeds. This was happening for around 2 months, then eventualy my turbo went. I bought a reconditioned unit from Essex, turbos for around £400 posted. This was the cheapest in the UK I could find. And since then it has never done it again. Hope this helps - Rye from Moray (Elgin) and Nairn Shire

Submitted: 12/11/2012 14:42:52 | ID: 15275

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I need to replace the wheels on my Volkswagen Caddy. What other VW wheels would fit?
Gary Wood, England

Volkswagen Caddy 2002

I need to replace the wheels on my Volkswagen Caddy. They seem to be like rocking horse rubbish. What other VW wheels would fit? They are 4 stud 14". (Tdi)

Answers

VW 6n Polo wheel, which is what I’m using on my Caddy - Rich from England

Submitted: 12/11/2012 14:36:19 | ID: 15272

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Whilst driving on the motorway doing 70mph, the car just started losing power, so I pulled onto the hard shoulder and then the car would not start again
Hugh Cunningham, Stirlingshire

Volkswagen Touran 2004

My Volkswagen Touran 1.9tdi (2004) has now been in the VW garage for over 8 weeks. Whilst driving on the motorway doing 70mph, the car just started losing power, so I pulled onto the hard shoulder and then the car wouldn’t start again.. Various checks have been done - immobiliser checked, reconditioned injectors installed, clocks checked, new pump, ecu unit checked for faults and it came back with no faults detected. Now after all this time and money wasted the VW garage want us to replace the new VW ecu unit and new VW injectors, parts costing over £3000! The car is not worth that. They are saying that they think that the problem is still the ecu. The fault is occuring when the car reaches a certain speed/temperature which is causing a fault that is then affecting the injectors, but they can`t be certain unless they put brand new VW parts in. Anyone will understand I am not prepared to pay this out? In my opinion I think VW are passing the buck, as they are incapable of finding the fault . I have been in touch with VW head office to formally complain, but they keep coming back with the same excuse that it`s the age of the car! Does anybody please have any information or advice? I would really appreciate it. Is it worth installing a reconditioned ecu unit, even though the existing one has been checked for faults and came back with no faults detected? Thanks.

Answers

Hello Hugh, I have had very similiar problems with my Touran which is the same model as yours. Although, I was told the loss of power at speed was due to the turbo going into ’limp mode’. The problem only seems to occur while accelerating up hill (at highway speeds), so now I don’t apply pressure to the accelerator pedal while the car is going uphill. As a result I haven’t had the problem happen as often but there are times when one needs to accelerate in these situations and then I have the issue again. The quick fix is to stop the car and turn off the ignition, this resets the system. To fix this I was told I needed a new turbo! I also experience problems with starting the Touran when the engine is warm, it does start but only after being cranked for a while (maybe 5-7 seconds) I was told this was due to a faulty injector??? But when the car is at the mechanics it always seems to start fine, and the computer shows no faults. I am sorry I am not much help, I just thought you may like to know others are in a similar predicament to yourself. Kind regards, Glenn Clemann from Hungary

Hi, I think it is the catalyser blocked, test it and you will solve your problem - Chucri Kayal from France

Hi, there is no doubt it is the catalytic converter, take it out and immerse it in water and washing machine powder for 24 hours, then spray it with water at the car washing station. Fix it back and I believe your problem is solved - Chucri Kayal from France

Your oil is low; the car protects itself by disabling the turbo. It goes into what VW say is limp home mode. Try your oil; should sort it. Tourans use oil a lot due to the secondary heater - Keith Edwards from England

Submitted: 12/11/2012 11:13:01 | ID: 15245

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When I start my Volkswagen Golf in the morning it starts immediately. However, as soon as it gets hot after driving for some distance I then have a problem starting it
Ridhwaan Chopdat, South Africa

Volkswagen Golf 2000

When I start my Volkswagen Golf in the morning it starts immediately. However, as soon as it gets hot after driving for some distance I then have a problem starting it. What could be causing this?

Answers

Check that your ignition amplifier is still attached to the air box, if this comes off it can get too hot and this can cause ignition problems when your engine is warm - Ant from England

The only thing that’s going to solve the problem is to change your cars engine harness with the MP9 system. I got the same car and I have struggled for 3 months and I changed my system and it solved the problem - Roy Mentoor from South Africa

Check the starting sensor - Okike Justice from Nigeria

Submitted: 12/11/2012 11:02:07 | ID: 15243

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My Citi Volkswagen Golf has started to jerk when driving on a highway
Matt Kleiney, South Africa

Volkswagen Golf 1992

My Citi Volkswagen Golf has started to jerk when driving on a highway. It almost feels as if the engine is being starved of fuel, yet when I put the clutch in, it idles perfectly. When it starts to jerk and I push the accelerator down, nothing happens. Any help?

Answers

Hi, I am having the same problem see my question Sybil Andrew - South Africa. Please let me know if you find the solution. e-mail andrew.rona@za.sika.com

Check your bogi cords and replace them, they are sparking agains your cylinder head. The best time to check it is in a dark place - Roy Mentoor from South Africa

Submitted: 09/11/2012 08:46:03 | ID: 15194

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My Volkswagon Sharan, model 2000, runs for 5-10 minutes and then cuts out.
Paul, London

Volkswagen Sharan 2000

My Volkswagon Sharan, model 2000, runs for 5-10 minutes and then cuts out. It doesn’t start for a few hours or until the next day. Eventually it starts after this allotted time but cuts out after 5-10 minutes again. Does anyone know what`s wrong?

Answers

Yes problem is ECU, injector cable, relay but ECU gives 100% + bad signal to inject - Peter Vlado from England

Submitted: 08/11/2012 15:31:45 | ID: 15188

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My Volkswagen Golf overheated whilst driving but I pulled over very quickly
Sharron Sleigh, England

Volkswagen Golf 1997

My Volkswagen Golf overheated whilst driving but I pulled over very quickly. I discovered a split hose and called the breakdown through my insurance. He repaired the hose but he said it was still overheating. He mentioned the dreaded head gasket and called a tow truck. I had a friend look over it who said he doubted it was the head gasket, (no white smoke or oil contamination). He suggested a new thermostat which he has done. It seems that my Golf overheats while standing stationary but is okay whilst in motion. Could it be a broken water pump?

Answers

Open your water tank lid cold thou look inside that the water from the small hose coming from radiator check if it returns water if it does it means your water pump works fine if it does not return water 1st remove that small hose from a radiator do not remove the other side atacched to your water tank only on the radiator check the small hole on the radiator that if its not clocked by any dirt unclock it by using a small screw diriver if no success after that change you water pump i think your problem will be solved it worked for me otherwise if it keeps on heating it will burn your top casket email me if it works for you lindamahlangu3@gmail.com - Linda from South Africa

Just change your thermostat and ask for the Peugeot 404 thermostat, because the Golf termostat kicks in at 80 degrees and the Peugeot is kicking in at 60 degrees your problem will be solved - Roy Mentoor from South Africa

Submitted: 08/11/2012 10:23:30 | ID: 15157

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Someone kindly snapped my Volkswagen Polo rear wiper blade and arm off the back
Collette Thompson, England

Volkswagen Polo 2006

Hello. Someone kindly snapped my Volkswagen Polo`s rear wiper blade and arm off the back. I can find a wiper blade easily, but was wondering where I can get an arm from other than direct from the dealership? Any help is much appreciated. Thank you. (E 55 06 plate)

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Found these this morning when I was looking for something else. If you want to save a few euro change the settings to location ’worldwide’ show only ’free p&p’ & buying format ’buy it now’ then sort by price: lowest first. You could pick one up for about ?10 http://www.ebay.ie/sch/i.html?LH_PrefLoc=2&_trkparms=65%253A3%257C66%253A2%257C39%253A1&rt=nc&_nkw=vw+polo+rear+wiper+arm&_dmpt=UK_CarsParts_Vehicles_CarParts_SM&_sticky=1&_trksid=p3286.c0.m14&_sop=2&_sc=1 - Luke O’Connor from Ireland

Submitted: 06/11/2012 10:20:58 | ID: 15110

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How do I solve a problem with rain water getting into my 1.4 Volkswagen Polo 2001 car on the front passenger side?
Donald Shannon, England

Volkswagen Polo 2001

How do I solve a problem with rain water getting into my 1.4 Volkswagen Polo 2001 car on the front passenger side?

Answers

Hi, my daughter had the same problem, allowing rain water to enter the small gap betwwen the door, and to drip over the rubber seal. Now makes sure that any passengers have closed the door fully before locking - James from Lancashire

Submitted: 06/11/2012 08:42:03 | ID: 15087

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My Volkswagen Golf starts to make a clinking noise which seems to be coming from underneath
Judy Williams, England

Volkswagen Golf 1992

My Volkswagen Golf starts to make a clinking noise which seems to be coming from underneath. It happens after I`ve driven a few miles and if I stop the car and wait for a few minutes it seems to go, but then comes back after a few more miles. Can anybody help me please?

Answers

This sounds like your exhaust, and is very common, it is caused by the heat of the exhaust gasses passing through the exhaust pipe, it heats everything up around it and causes it to expand and retract, this could be what you are hearing, hope this helps - Stu from Sussex

Submitted: 05/11/2012 14:28:49 | ID: 15080

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Today a yellow warning light came on in my Volkswagen Passat...
Philip Higginson, Lancashire

Volkswagen Passat 2005

Today a yellow warning light came on in my Volkswagen Passat. It was a yellow arrowed circle with a triangle in it. When I turned the engine off and started again the light went off and it has not come back on as yet. Any suggestions? Thanks. (highline 130)

Answers

Your sunroof for your car is taken water in the passenger side floor if you check the floor you’ll find that it’s wet mess up your transmission module and that’s why that thing is coming on - Edwin from Cornwall

Submitted: 05/11/2012 14:16:05 | ID: 15074

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My citi Volkswagen Golf jerks and switches off
Sybil Andrew, South Africa

Volkswagen Golf 2005

Hi. My citi Volkswagen Golf jerks and switches off. When I start up again it starts and if I rev it up a bit it`s fine. We have put in an oil catch tank as the oil was going into the air filter and we thought that was the problem, but after that the problem is still there. How do you know when the fuel pump is faulty?

Answers

Hi Sybil, just go to the back, lift the mat up and let someone just switch on the ignition. Put your ear close to the tank you should hear the sound on the tank that will be your feul pump. If you dont hear the sound take a long wire, connect it to the positive of your fuel pump and to the positive of your battery than start your car if your car starts, change your fuel relay which is no 18 - Roy Mentoor from South Africa

Hey friend, it can only be problems with the firing. Did you change your plugs and plug wires cause my Golf did that and I changed it and now it’s running fine. Does your Golf jerk when you go on a hill, if it does then you have to change or just see if the wire’s loose. You must also clean your carb - Jerome Wildshut from South Africa

Submitted: 05/11/2012 12:42:31 | ID: 15065

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When I turn off the ignition of my Volkswagen Passat Estate the electric fan comes on in front of the radiator...
Bob Everitt, Powys

Volkswagen Passat Estate 2004

Hi. When I turn off the ignition of my Volkswagen Passat Estate the electric fan comes on in front of the radiator, even if the engine has not been running. It stops on for about four minutes. Can anybody help? (TDI V6)

Answers

Have the same problem on my VW Sharan tdi. Any solution would be a great help if you find one, cheers - Mg from England

That’s very normal, it’s to cool off the radiator, it turns off after a few moments - Emo from Sweden

Submitted: 05/11/2012 12:24:12 | ID: 15058

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I was driving my 1997 Volkswagen Golf with no problems, then the next day it would not start and the oil light keeps flashing
James Taylor, England

Volkswagen Golf 1997

I was driving my 1997 Volkswagen Golf with no problems, then the next day it wouldn`t start and the oil light keeps flashing. Why would this be?

Answers

Check oil pump or oil swich - John Mokopo Nouhu from London

Change one of the oil switches - Motebang Mahone from Lesotho

Submitted: 05/11/2012 10:23:06 | ID: 15024

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My Volkswagen Golf self locks
Forbes Mitchell, Aberdeenshire

Volkswagen Golf 2002

My Volkswagen Golf self locks. Another issue I have is that I also get water in the footwells, driver`s and rear passenger`s, but somehow the front nearside has not been affected. Can anyone help? Any guidance would be very much appreciated. (5 door GT TDI)

Answers

Water gets into the front and rear footwells because the membrane is stuck to the outside of the door skin. I solved the problem by removing the door panels and tucking the membrane to the inside of the doorskin to enable the water to exit via the drain holes at the bottom of the door. You could improvise with a plastic carrier bag and tape if necessary. The problem is more likely to occur on the passenger side due to the camber but it can occur driver’s side depending on where you are parked - John Walton from Devon

Submitted: 02/11/2012 09:05:38 | ID: 14968

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The bulbs on the dashboard of my Volkswagen Polo de 91 need replacing but I cannot find anyone to tell me what to do
Francy, Italy

Volkswagen Polo 1991

Hello. The bulbs on the dashboard of my Volkswagen Polo de 91 need replacing but I cannot find anyone to tell me what to do. I have searched the internet but there are no videos or pictures. I have also looked at various forums but found nothing. Can anyone help me? Regards.

Answers

I think it’s the same as these ones http://www.ebay.co.uk/itm/VW-GOLF-JETTA-MK2-DASH-BULBS-INTERIOR-BULB-C116-/200688316253?pt=UK_CarsParts_Vehicles_CarParts_SM&hash=item2eb9f4af5d Regards - Niels Peter Gregorius from Denmark

Submitted: 01/11/2012 11:19:40 | ID: 14929

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How do I bleed the power steering pump on my Volkswagen Bora?
Tony Brandon, Australia

Volkswagen Bora 2000

How do I bleed the power steering pump on my Volkswagen Bora? I can`t put the electric windows down or enter the boot. The car has been sititng around for 3 months and the battery went flat. It is charged now but nothing works. Can anyone help? Thanks. (V5 sedan)

Answers

Check the fuses on the fuse box, it might be one of them that fused, I had the same problem once - Mitch Fish from Kent

Submitted: 01/11/2012 11:13:50 | ID: 14927

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After about 20 - 25 miles it hiccups, feels sharp like its electrical, then cuts out and will not restart
Carl Stevens, Berkshire

Volkswagen Transporter 2000

Hi, my Volkswagen Transporter t4 van diesel 1.9td has a running problem. After about 20 - 25 miles it hiccups, feels sharp like it`s electrical, then cuts out and will not restart. So far after about 5 or 10 minutes it will start and drives about 1/2 mile, then stops again. If left longer it usually runs okay for a fair few miles, usually near home by then, but next day it`s off again. Short journeys seem okay. The pattern so far seems constant. Any ideas please? (t4 1.9td)

Answers

I have a similar problem, could be pressure in fuel tank. Remove filler cap, you may hear a lot of pressure released - Alan Moon from Yorkshire

Submitted: 01/11/2012 10:59:22 | ID: 14921

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Whilst driving my Volkswagen Sharan 1.9tdi 52 reg the gears would suddenly not change...
Debbie Winchester, Surrey

Volkswagen Sharan 2002

Hi there, whilst driving my Volkswagen Sharan 1.9tdi 52 reg the gears would suddenly not change - the clutch pedal seems to be fine and the gears will change fine when the engine is not running, it just won`t change when it is running! It did have a problem before this happened with "juddering" when running but at a standstill - this goes when the clutch is depressed. Recovery have suggested it might be the slave cylinder - any thoughts please? Thanks. (1.9tdi)

Answers

It’s the primary shaft bearings in the gear box common fault - Jake Vallis from Devon

Submitted: 01/11/2012 09:45:14 | ID: 14902

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54 plate Volkswagen Touran making quite a loud noise when it runs but when I press the clutch down it goes quiet
Sara Hammond, Cornwall

Volkswagen Touran 2004

Hi. I have bought a 54 plate Volkswagen Touran today with 97,000 mileage, 1.9 dci model. It`s making quite a loud noise when it runs but when I press the clutch down it goes quiet. Does anyone have any idea what the problem is? Thankyou. (1.9 tdi S)

Answers

I had the same problem, you might not want to hear this but I sounds like you dual mass flywheel is the culprit, you will also be wise to put in a new clutch since the gearbox is out. Cost £1100 - ouch! Does it shudder when in 1st gear pulling away? Is there a rattling noise when driving? Kevin Hendry from Inverness-shire

Your flywheel is broken, you need to replace clutch and flywheel, ouch - Aamer Khan from Berkshire

Thank you, very much. I have now had my fywheel and clutch replaced but now I have 3 beeps and error on main screen? Thank you for your help - Sara Hammond from Cornwall

Submitted: 30/10/2012 16:27:05 | ID: 14883

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I was driving on a cold early morning when the lights went out, radio went off and my ABS and seatbelt lights came on
Nicola, Ayrshire

Volkswagen Lupo 2002

I have been having issues with my 2002 Volkswagen Lupo 1.7 SDI. Firstly I was driving on a cold early morning when the lights went out, radio went off and my ABS and seatbelt lights came on. Once I came to a stop the engine wouldn`t start again. I got a new battery and all was okay for about a week, then the same thing happened. I was told it was the 109 relay and got this replaced and the car drove for another day or so but then again the same thing has happened. Any ideas? (1.7 sdi)

Answers

I have been having the same car trouble, my car eventually broke down last night 16/11/12 :( It was the alternator that gave up, it was not keeping the battery charged up with only 8v running to it!! It is a fairly quick job to do and worth getting it done before you end up breaking down, mine is at the garage now. Don’t end up like me, female on their own with no help from anyone :( Mitch Gibson from Lancashire

Submitted: 30/10/2012 15:59:14 | ID: 14875

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My Volkswagen Polo rear right indicator light and the top rear top light is always on even when the car is off
Ndivho Maliehe, South Africa

Volkswagen Polo 2006

My Volkswagen Polo`s rear right indicator light and the top rear top light is always on even when the car is off and it is also showing that there is a problem, but I don`t know what it is. What might the problem be?

Answers

Sounds like you have a bad earth on rear light cluster. Locate earth cable on loom, black I think on Polo’s strip back and connect piece of cable and hold on to taligate latch, which is normally a good earth - Bruck Morton from England

Submitted: 30/10/2012 15:43:27 | ID: 14873

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My Volkswagen Touran alarm works and activates but I have no sound when the alarm is activated
Abdurakiep September , South Africa

Volkswagen Touran 2004

My Volkswagen Touran`s alarm works and activates but I have no sound when the alarm is activated. My indicators flash with no sound. What can I do to fix this?

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Mine works exactly the same, apparently you can have this changed by someone with vcds software or dealership - Mark Noah from South Africa

Submitted: 30/10/2012 15:06:52 | ID: 14866

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After a recent oil change the plastic oil filter cap on my Volkswagen Caddy kept popping off and spitting out all of the oil.
Eric Peener, England

Volkswagen Caddy 2007

After a recent oil change the plastic oil filter cap on my Volkswagen Caddy kept "popping off" and spitting out all of the oil. Having changed the oil filter (that was slightly too big) for a genuine VW type I seemed to have cured the problem. Cap and housing all in good condition too. However on a few occasions when I first start the van the coolant light comes on and beeps. At this point oil will ooze from the around the plastic oil filter cap. Coolant is at the right level and cannot be too hot as the engine only runs for a few seconds before this happens. Seems to happen in cold weather? If I switch off the engine and restart a few times it seems to cure the problem, for a week or two anyway! Has anybody got any ideas? (1.9tdi)

Answers

I had the same problem, it happened in winter, trust me it is your cap, you might think it is fine because the threads look fine, at first I thought there was too much pressure coming from the engine, I changed the rubber seal first and the popping still happened, then I decided to replace the cap, all is good - Elias Makhubo from South Africa

Thanks Elias! Your Right!! Changed the cap and all is well! Eric from England

Submitted: 30/10/2012 13:00:30 | ID: 14849

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I have a problem with my Volkswagen Polo wipers. They are on constantly.
Ericka Murray, Ireland

Volkswagen Polo 2000

Hi, I have a problem with my Volkswagen Polo`s wipers. They’re on constantly. I can play about with the stalk and get them to turn off for a few minutes max, then they start again even when in the off position. It may be the wiper motor or the switch. I`m getting the car serviced next week but till then I`m wondering if I could disconnect the wiper fuse on dry days so they`re not driving me mad? Where is the fuse box on a Polo saloon sdi and how easy is it to disconnect the fuse?Which fuse is for the wipers and would that fuse be only for the wipers because I don`t want to turn anything else off? I`d really appreciate any help. Thanks.(sdi saloon 1.9l)

Answers

The fuse box on a 2000 Polo is usually under the steering wheel to the right. There should be a panel u can pull away and inside is the fuse box, I think it’s like a little pocket. After u pull it away you will see a piece of card and that has a map of what each fuse is. Pretty simple stuff - Ibrahim from England

 I had the same problem and it was the control arm on the steering wheel. I’d start there - Tony from Ayrshire

Submitted: 30/10/2012 12:53:26 | ID: 14847

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Perry Jacobs, England

Volkswagen Touran 2006

After driving my Volkswagen Touran for about 6 or 7 miles the engine management light comes on, followed by a red oil light and STOP sign on the dash. After leaving the vehicle for approx 20 minutes I turned the ignition on and the engine management amber light stayed on. I called the AA and on their arrival they hooked up engine diagnostics equipment and the error code was P0728. He cleared this error code and started the engine. Everything was fine, so he suggested that he follow me home. This was a distance of around 7 miles, no management lights came on. I then left the vehicle for around 10 minutes and decided to take the vehicle for another trip, however this time the engine was reluctant to start. It took several continuous revolutions of the engine for it to start. Once started after approx. 20 seconds the amber engine management light came on, then seconds later the red oil light and STOP engine. I then left the engine for an hour, went back and started the engine with no problem. It started like normal very easily. Has anybody had the same symptoms as this or does anyone know what the problem is? Many thanks.

Answers

The crank shaft sensor`s faulty but there is a special way to change the sensor. You have to change the crank shaft oil seal and to change the seal you have to put the timing belt on the marks, if not you don`t cure the problem - Jose Costa from London

Submitted: 30/10/2012 12:42:38 | ID: 14844

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Every time it rains I get water in the boot of my Volkswagen Polo...
Dave Herd, London

Volkswagen Polo 2003

Every time it rains I get water in the boot of my Volkswagen Polo. It has now got worse and even the back seat is soaking wet. Any solutions?

Answers

Hi friend! I had the same problem a couple of months ago and I almost sold my car for peanuts. I solved this problem by changing the tail light gasket and the small one around the bolt. Just get a canopy gasket maker, cut a small sheet, using super glue, stick it on the one you found, wait for it to dry then put back the tail light. Hope it works for you - Richard Dludlu from Swaziland

Submitted: 30/10/2012 11:26:23 | ID: 14834

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My Volkswagen Polo is having a battle to start...
Callie Minnie, South Africa

Volkswagen Polo 2005

My Volkswagen Polo is having a battle to start, it seems that there is a shortage of diesel pumped to the engine. When the vehicle is switched on you hear the pump. If the ignition is turned on it only swings the motor, one must then pump the accelerator to get it started. Any suggestions?

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It can’t be a shortage of diesel to the engine. I would recommend you check the Cam Position sensor, and maybe have it replaced. My Tdi did the same. Also try and avoid generic parts as they don’t last on these cars especially the sensors - Norman from South Africa

It can’t be a shortage of diesel to the engine. I would recommend you check the Cam Position sensor, and maybe have it replaced. My Tdi did the same. Also try and avoid generic parts as they don’t last on these cars especially the sensors - Norman from South Africa

 

Submitted: 26/10/2012 11:52:54 | ID: 14797

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I have recently purchased a 2006 Volkswagen Crafter that I am very happy with, apart from I cannot seem to get the interior (cabin) lights or
Trev Stafford, Kent

Volkswagen Crafter 2006

I have recently purchased a 2006 Volkswagen Crafter that I am very happy with, apart from I cannot seem to get the interior (cabin) lights or "reading" lights to work. I have tested all 4 bulbs, plus the fuse (no. 19, according to my handbook) has been tested and is okay. Is there possibly, a relay or something in the circuit that could have failed? Any advice/suggestions would be very much appreciated. Thank you. (mwb 2.5l tdi)

Answers

Replace the complete interior lamp unit - Terry M from Buckinghamshire

I have the same issue. Then out of the blue it will start to work! Usually in summer though when you don’t need it! Austin Goldie from Lancashire

Submitted: 25/10/2012 16:25:07 | ID: 14778

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I have a Volkswagen Sharan 05 plate tdi that keeps losing power!
William Caven, Lothians

Volkswagen Sharan 2005

I have a Volkswagen Sharan 05 plate tdi that keeps losing power! It will drive okay but when I stop at lights or a junction and try and pull away it has no power, like it`s in limp mode. Then if I stop and turn the engine off and restart it the car drives fine. No lights come on the dash and no fault codes come up on the diagnostic machines. Help would be appreciated. Any ideas?

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I had the same problem but when I changed the device for air measurement the car drives very fine - Arber Binaku from Albania

Submitted: 25/10/2012 10:06:26 | ID: 14737

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My Volkswagen Golf coil was getting hot so I put a new coil in but still have the problem...
Suren Soobramoney, South Africa

Volkswagen Golf 1996

My Volkswagen Golf`s coil was getting hot so I put a new coil in but still have the problem. It runs for about 2 months then cuts off completely and I have to keep changing the coil. Please can anyone help?

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Change the regulator which is found on the alternator - Shaun from South Africa

Submitted: 23/10/2012 16:08:46 | ID: 14718

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My Volkswagen Passat has starting problems
Dave Jones, South Africa

Volkswagen Passat 1987

My Volkswagen Passat has starting problems. The alternator, battery and starter motor are okay. It turns over slowly, seems like the battery is flat, but when the voltage was checked it reads over 13volts. What`s causing this? (Station wagen)

Answers

Could be a bad earth. Check connection from battery to body and connection from engine to body - Terry Sayer from Durham

Have checked the earth, all ok. Suspect starter relay, but unsure where it is located on the car - Dave Jones from South Africa

Hi, rebuild the starter and you will be fine - Chucri Kayal from France

Submitted: 22/10/2012 15:49:25 | ID: 14688

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I can lock and unlock my Volkswagen Bora but only opens the drivers door
Geoff Arnold, Newport

Volkswagen Bora 2003

I can lock and unlock my Volkswagen Bora but only opens the driver`s door and I have to open the rest from the arm rest on the driver`s door. Can anyone please tell me how I can rectify this problem? Thanks.(1.9 diesel tdi)

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Press the key fob twice to unlock all car just once only unlocks the drivers door - Patsy from England

Submitted: 22/10/2012 14:21:44 | ID: 14670

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The clutch cable has just gone and I have been told by all garages that no-one manufactures this clutch cable anymore
Sarah Charlesworth, Hampshire

Volkswagen Polo 1992

Hi. I have a 1992 Volkswagen Polo cl (1.4). The clutch cable has just gone and I have been told by all garages that no-one manufactures this clutch cable anymore. I have been onto VW main dealers and various websites for non genuine parts as well. I`m now pretty desperate as it is the only car I have, pretty heartbroken if I`m honest! Can anyone please help?

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A MK1 clutch cable also works on Polo’s - Anton Coetzee from South Africa

Submitted: 22/10/2012 11:49:34 | ID: 14646

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My Volkswagen Polo ticks over perfectly when started but when I come to a stop and dip the clutch the revs drop off until it nearly stalls or does stall...
Jason Fullen, England

Volkswagen Polo 2000

My Volkswagen Polo ticks over perfectly when started but when I come to a stop and dip the clutch the revs drop off until it nearly stalls or does stall. I`ve just had it serviced and this has improved it a bit, it doesn’t stall as much but the revs still dip right off, then they bounce around for a bit. Any ideas what to check? (1.4 v reg 3dr)

Answers

 

A good place to start is with the Camshaft position sensor. I had the same problem with a 2004 Polo 1.2 12 valve - Hennie Venter from Cambridgeshire

A good place to start is with the Camshaft position sensor. I had the same problem with a 2004 Polo 1.2 12 valve - Hennie Venter from Cambridgeshire

 

Submitted: 22/10/2012 10:11:17 | ID: 14621

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I replaced a cracked expansion tank on my Volkswagen Polo, it loses water from the cooling system
Derrick Groep, South Africa

Volkswagen Polo 2001

I replaced a cracked expansion tank on my Volkswagen Polo. It loses water from the cooling system. The mat on the passenger seat in front is soaked with water, coming I suspect from the heating/cooling sysytem. How do you get to the pipes that supply the heating/cooling system? Do you have to remove the dashboard and if so how? (playa)

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The heater radiator is leaking in your vehicle, you have 2 options. The dashboard has to come out, you won’t be able to do it yourself you need to get a VW mechanic or option 2 is to buy a bent copper pipe and transfer pipes that go to heater radiator (can be seen at back of intake manifold) but you won’t be able to get the heater to work inside the car but car won’t overheat - Joe Moodley from South Africa

Hi Joe. Thanks for your feedback. I have bi passed the radiator using a rubber hose. I will contact someone at VW regarding removing the dash. Thanks - Derrick Groep from South Africa

Submitted: 22/10/2012 10:08:55 | ID: 14620

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I have encountered a problem where the van will stay at 1000 revs rather than drop below to it is norm when stationary...
Dave Dean, England

Volkswagen Caddy 2011

Hello all. I have a 2011 Volkswagen Caddy van 1.6 tdi, it’s done 50,000 miles. I have encountered a problem where the van will stay at 1000 revs rather than drop below to it`s norm when stationary and when you drive when it’s doing this it sounds like a really deep blowing exhaust noise from the engine. This comes and goes and most of the time is driving perfect;y. No warning lights appear and it will disappear after a short while and return to it`s normal running scenario Any ideas guys? Thanks.

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Hi, if you ever sort this let me know as my 2011 Caddy is doing the same thing and mine has only done 20,000 miles - Stuart White from Devon

 

The dpf (diesel particle filter) is regenerating when you hear noise from the exhaust. And also when it`s cold outside under 4C and the engine temperature is under 90c low idle is at 1000rpm - Saulean Stefan from Romania

Yes, it does it when very cold but it also does it when the air temp is hot so it doesn’t make sense to me, any help would be great, I have no engine codes etc... Stuart from Devon

 

Submitted: 18/10/2012 12:21:32 | ID: 14552

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A diagonistic test on my Volkswagen Touran shows a problem with idle...
Qaiser Dar, Lancashire

Volkswagen Touran 2005

A diagonistic test on my Volkswagen Touran shows a problem with idle. I have just changed the timing belt and water pump and also got the head of the car repaired as the mechanic told me that the valves were being damaged. Actually what happened was that the timing belt was snapped due to a fault in the water pump. I bought a new timing belt and water pump and when the mechanic replaced both he said he had to open the head of the engine as the valves were being damaged. He did all that and a quail pencil was showing a fault in the diagnostic test. I bought a new quail pencil and plug but now it is showing a fault in idle. Can anyone please advise what this fault is?

Answers

 

Hi. Have the mechanic check and adjust the TDI timing, because that is one of the key steps after/during timing belt change. On my car the timing was off and there was a problem with idle and also I needed to crank the engine for some time to start when it was warm - Edgars Lulle from Latvia

Take it to the dealers - Faz Jan from England

 

Submitted: 18/10/2012 10:47:39 | ID: 14524

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I changed the battery of my Volkswagen Golf citi and the alarm does not want to go off
Warren Schoeman, South Africa

Volkswagen Golf 2008

Hi. I changed the battery of my Volkswagen Golf citi and the alarm doesn’t want to go off. The hooter blows and my indicator lights flash. How do you reset the factory fitted alarm system?

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You should disconnect your battery terminals and reconnect again and it should solve your issue - Sthubi Masemola from South Africa

Submitted: 18/10/2012 09:44:37 | ID: 14512

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When I start my Volkswagen Polo I get vibration through the steering wheel
Nancy Thorpe, Yorkshire

Volkswagen Polo 2000

Hello there. When I start my Volkswagen Polo I get vibration through the steering wheel., then it chugs and chugs, then cuts out on me. Going up a hill it just won`t go into third gear anymore and is really sluggish as if I am going to stop. It stalled three times yesterday on me. Please could anyone help me? I would be very grateful, thankyou. (1.4)

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Hi there. I’ve got the same probleme with my VW Polo 2000. Could you please email me on malynaru@yahoo.com if someone gets back to you or sort the problem? Thank you! Nick from Hampshire

Hi, 100/100 it is the catalyser - Chucri Kayal from France

Submitted: 16/10/2012 16:31:01 | ID: 14510

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My Volkswagen Touran offside rear door will not unlock...
Maurice Wear, Gloucestershire

Volkswagen Touran 2004

My Volkswagen Touran`s offside rear door will not unlock. How do I replace it or check if connections are okay? Is this a common fault?

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I had the same issue. Make sure your door Handel is stuck outward in open position - Shan from Hampshire

Submitted: 16/10/2012 12:01:22 | ID: 14502

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Paul Darby, Ireland

Volkswagen Transporter 1996

Hi. I have a Volkswagen Transporter 1996 1.9 diesel. A great van but it is using a lot of water. I fill the bottle and next day I have the warning light coming on. Also the heater is not working, but it worked for a while yesterday and then went cold again. I would appreciate any advice. Can anyone help?

Answers

The heater going cold is when your water level drops, the heater matrix is higher than the water reservoir. The leak, if you can’t see where it comes from, could well be a small hole in a core plug situated at the back of the engine. Remove the spill tray to see from underneath - Michael Booth from England

Submitted: 16/10/2012 08:43:28 | ID: 14485

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Every now and then, especially when leaving roundabouts or going uphill, there is nothing on acceleration with my foot flat to the floor of my Volkswagen Golf
Nicky Stark, England

Volkswagen Golf 2008

Every now and then, especially when leaving roundabouts or going uphill, there is nothing on acceleration with my foot flat to the floor of my Volkswagen Golf. There are no warning lights on the dash. If I turn the engine off and then start again the problem`s gone. Three garages including VW can`t fix it. Any ideas? (gt sport)

Answers

Had a similar sounding problem recently, needed to change a faulty Ignition Coil - Simon from England

Try to change down to a lower gear maybe gear-3 or 2... if it doesn’t work sell your car - The Man from South Africa

Try air mass/flow meter - Jay from England

Try spraying your MAF sensor with carb cleaner. The thin wires inside it are platinum, and act as sensors, spray them and let them air dry. Avoid touching the wires as they are only fine and liable to break. The wires pick up a coating with use, and this coating interferes with the sensors. If you want a bit more "oomph" from your engine, fit a MAF tuning chip. They are a plug in fit, about a 10 minute job. More bhp-more mpg-more torque. You will find them on ebay for about £20 - Stan Wilson from Lancashire

Submitted: 15/10/2012 15:57:00 | ID: 14471

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I am driving a Volkswagen Polo Playa Millenium shape and my speedometer is not working
Philani Ngwenya, South Africa

Volkswagen Polo 2001

Hi guys. I am driving a Volkswagen Polo Playa Millenium shape and my speedometer is not working. What could the possible reason be? (1.4)

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Hi, on your gearbox there is a three wire pluck (where you pour you gear oil) there is a red switch, you need to replace that - Thulane Msibi from South Africa

Submitted: 15/10/2012 15:51:10 | ID: 14469

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I have got a Volkswagen Caddy 62 plate. I want to add reverse parking sensors.
Philip Reardon, Rhondda Cynon Taff

Volkswagen Caddy 2012

Hi. I have got a Volkswagen Caddy 62 plate. I want to add reverse parking sensors. Does anyone have a wiring diagram so I know what cable gives power to the reverse lights? Many thanks for any help.

Answers

If I recall it is pin 2 black/blue wires - Chris Giles from England

Submitted: 15/10/2012 14:46:13 | ID: 14450

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I took my Volkswagen Polo 1.6 for service 2 months ago but it is now showing a spanner and oil symbol on the dashboard...
Bongani Masondo, South Africa

Volkswagen Polo 2007

I took my Volkswagen Polo 1.6 for service 2 months ago but it is now showing a spanner and oil symbol on the dashboard, the oil is fine. Can anyone help please?

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Just a guess here, but the spanner usually inicates that a service is due. The garage probably forgot to reset the service indication, or if not a VW garage, they might not have the equipment. Oil lamp indicating however, usually tends to be bad bad bad! Any clunking, hard clicking or rattling noises at all, and I’d not start that car till a garage have had a look. Else you’ll be looking for a new engine, very, very shortly - Johan Karlsson from Sweden

Please check the fuses, mine does that often but I never bothered my self checking it - Philani Ngwenya from South Africa

Submitted: 12/10/2012 16:18:32 | ID: 14386

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I have just bought this Volkswagen Transporter T4, it is slow and throws out black smoke but starts really well
Danny Stovold, Northamptonshire

Volkswagen Transporter 1998

Hi. I have just bought this Volkswagen Transporter t4, it is slow and throws out black smoke but starts really well. It has been standing for about 5 months. It passed it`s emision test on the MOT. When you rev it standing still it gets a sort of powerless feeling but comes back to life after few minutes. The head gasket`s fine, no contaminatio. Can anyone help please? (2.4 diesel)

Answers

I had same symptoms, replaced 2.4 engine last week. Mine had every gap between valves in cylinders cracked, losing power. You will probably need to take head off and have a look inside, doesn’t sound like healthy engine - Marius from England

Submitted: 12/10/2012 11:46:04 | ID: 14374

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I am driving a Volkswagen Polo 2007 model which cuts out when it rains or if it gets water in the engine
Moeketsi Mokoena, South Africa

Volkswagen Polo 2007

Hey, I am driving a Volkswagen Polo 2007 model. The car cuts out when it rains or if it gets water in the engine. This started after fixing the sump. What might the problem be please?

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Electrical for sure. Hard to say exactly what part malfunctions, but most likely its some part of the ignition system. Also, check if the engine cover thats supposed to be underneath the engine was re-fitted when the sump was fixed. If it wasn’t, chances are that water is spraying up from underneath the car, to where it’s not supposed to be - Johan Karlsson from Sweden

Submitted: 12/10/2012 11:38:31 | ID: 14372

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I want to know if my 128kw Volkswagen Transporter has a timing belt or chain that needs replacing at some stage?
Eric Du Preez, South Africa

Volkswagen Transporter 2005

Hi, I want to know if my 128Kw Volkswagen Transporter has a timing belt or chain that needs replacing at some stage? (128kw)

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The R5 engine fitted to VW T5s and tourags (5 cyl, 2.5l PD TDI) has gear driven cams, so no cam belts or timing chains. It does have some gates (flexible) coupling for the air con and alternator which need replacing every 180,000 km - Greg Collins from Australia

Submitted: 12/10/2012 11:31:45 | ID: 14370

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I recently bought a Volkswagen Polo and it performs like no other. Might it be chipped?
Juanre Marais , South Africa

Volkswagen Polo 1998

I recently bought a Volkswagen Polo classic 1.6i and it performs like no other 1.6i Polo’s, might it be chipped, because it`s really heavy on fuel?

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Very very doubtful, as your Polo does not come turbocharged. Chipping a NA (naturally aspirated) engine gives you next to no advantage whatsoever. Chipping also generally INCREASES fuel efficiency. It will be quite obvious if the previous owner have tuned the engine however, allthough I still doubt it as tuning a NA engine will cost you about 100 Euro per horsepower gained! Open the bonnet and see if it has a custom, conical, airfilter fitted. If it doesn’t, it’s fairly safe to assume it’s not tuned - Johan Karlsson from Sweden

Submitted: 12/10/2012 08:47:38 | ID: 14341

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I have a 2008 Volkswagen Polo Classic 1.6 with a starting problem
Chris , South Africa

Volkswagen Polo 2008

I have a 2008 Volkswagen Polo Classic 1.6 with a starting problem, although the battery seems to be working fine. The car starts when jump started or kick starting. I was told to clean the battery terminals which I did but still it does the same. What might the problem be? Please help.

Answers

If the engine turns over just fine with your own battery, quick and nice, then it’s something else. However, if the engine does NOT turn over, or does so slowly with alot of effort, then either your battery is broken, or your generator is not charging it enough. Try borrowing a battery from someone. Also, if possible, measure the voltage across battery + and ground (not the ground you are standing on, but the chassis of your car. Somewhere without paint) first with the car off, then with the car running. It should show a fairly steady voltage, somewhere between 13-14.7V with the car running, If it’s less, your generator is broken. If it doesn’t really change between car off/car on, then your generator is broken - Johan Karlsson from Sweden

Submitted: 11/10/2012 15:05:29 | ID: 14307

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There is an unbearable smell of gas when I drive my Volkswagen Polo...
Packs Maluleke, South Africa

Volkswagen Polo 2007

I fitted a new petrol pump on my Volkswagen Polo but the petrol reading is always faulty. What could the problem be? Also there is an unbearable smell of gas when I drive although the car does not leak anywhere, what could the cause be? My engine also vibrates excessively when it`s on idle but when I tap on the accelerator it stops. What could the problem be?

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Smell of gas = Leakage, there is no other way for gas fumes to get into the car. Not familiar with the gas pump of a Polo specifically, but I’m guessing it’s an internal pump, mounted from the top of the fueltank down. In this case the seal between the pump and the tank is faulty. Driving along in gas-fumes is dangeorus, worst case is you pass out and run someone over. Or front another vehicle. Vibrations is very likely worn engine mounts, not the metal mount, but the rubbery part between the engine and the chassis. I have no idea what those are called in English. Engine bushings? Anyways, if the car seems "jumpy" or if it kinda twitches and clunks when you drive along slowly, then depress the clutch, it’s the rubber mounts. It feels like a slight play in the drivetrain - Johan Karlsson from Sweden

Submitted: 11/10/2012 15:03:33 | ID: 14306

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While I was driving my Volkswagen Passat the foot pedal clutch got stuck as I pushed to change the gear. What does this mean?
Thelma Maldonado, United States of America

Volkswagen Passat 1998

While I was driving my Volkswagen Passat the foot pedal clutch got stuck as I pushed to change the gear. What does this mean?

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The clutch is on its way out if it is going down and you have to push it up again - S Saddiq from Yorkshire

Submitted: 11/10/2012 14:44:40 | ID: 14298

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My Volkswagen Polo Gti smokes heavily (white) on idle and take off only
Danny Ranchod, South Africa

Volkswagen Polo 2007

My Volkswagen Polo Gti smokes heavily (white) on idle and take off only. There`s no loss of power and it`s not using oil. Can anyone please help?

Answers

White smoke is water leaking into the engine, in this case most likely your head-gasket - Johan Karlsson from Sweden

Valve stem seals needs to be replaced boet - Gerald Willis from South Africa

Submitted: 11/10/2012 14:41:02 | ID: 14296

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My Polo shows on the dash board a steering plus exclamation sign at the same time...
Musa Mashinini, South Africa

Volkswagen Polo 2003

My Polo shows on the dash board a steering plus exclamation sign at the same time then after awhile steering becomes heavy and radiator fans are not running. What causes that? (1.4 hatch)

Answers

Low servo-oil level, get it filled ASAP! Johan Karlsson from Sweden

Submitted: 11/10/2012 10:00:20 | ID: 14260

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The car was not used for a month and when I tried to start it, the engine starts but immediately stops.
Mrejeru Dan, Romania

Volkswagen Touran 2007

Hi. I have a VW Touran with 1.9 TDI engine. The car was not used for a month and when I tried to start it, the engine starts but immediately stops. I tried several times but with the same end. The engine is starting easily, like a normal engine but something is cutting it. I checked the fuses already. Please help.

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I had the same issue when I used the ’spare’ key on my VW Caddy. The issue was that the ’spare’ key had not been programmed for the immobiliser, therefore it would start the engine, but would immediately then cut out. I would ask your dealer to check the key coding or try a different key as it sounds like your key has lost its immobiliser code - Pete Hughes from England

Submitted: 10/10/2012 11:37:47 | ID: 14228

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My citi Golf is running hot
Graham Mason, South Africa

Volkswagen Golf 1995

My citi Golf is running hot. The head was skimmed and a new gasket put on although the mechanic that did it claimed that it was done and his competence is questionable I have since replaced the thermostat and radiator water bottle cap but has not solved the problem. Any suggestions?

Answers

Check to see if the timing is not too early and if all the spark plugs give a spark - M.D. Ras from South Africa

Water pump impeler broken, replace the water pump - Belingo solostar from Warwickshire

Thanks guys, had to replace water bottle and radiator. Problem sorted - Graham Mason from South Africa

Submitted: 10/10/2012 10:48:02 | ID: 14219

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I have a Volkswagen Caddy 19 sdi 2007 and drove home when I noticed a spanner symbol appear on the instrument screen
Steve, Hertfordshire

Volkswagen Caddy 2007

I have a Volkswagen Caddy 19 sdi 2007. I`d just had a new gearbox fitted and drove home when I noticed a spanner symbol appear on the instrument screen. What does this mean, does anybody know?

Answers

Spanner represents service required. Check with service record to see if service timings are about right. Failing this then you may need to take it back to where the gearbox as fitted! Mike from Lincolnshire

Submitted: 04/10/2012 10:25:41 | ID: 14176

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The ignition barrel has broken on my Volkswagen Caddy...
Chris, Ross and Cromarty Shires

Volkswagen Caddy 2001

The ignition barrel has broken on my Volkswagen Caddy. Do I have to fit another Caddy barrel or are there alternatives?

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Hi, I have a Caddy that was fitted with a push button and it seems fine cause the ignition switch went so it was a cheap alternative - Chris Bradley from Ireland

Submitted: 04/10/2012 09:31:14 | ID: 14160

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I have a Volkswagen Polo 2001 hatchback and the temperature indicator just sits at zero...
Forbes Degwa, Zimbabwe

Volkswagen Polo 2001

I have a Volkswagen Polo 2001 hatchback and the temperature indicator just sits at zero, even if the engine is running. Then after a while, maybe after traveling 20km, it jumps to 70 degrees. Sometimes it works properly, sometimes it doesn’t. Is this normal?

Answers

Before the water in the engine hits a certain temp, its only circlulated locally, then a thermostat opens and lets the water flow freely through the radiator. If your temp-sensor is in the radiator it wont show any engine temp at all, till the thermostat opens. However 20km seems like a long time, remove your thermostat and pop it into a pot of water, put a thermometer in there and see at what degrees it opens, its made of a bi-metal, so it automatically opens at a certain temp. Sometimes however, it breaks. Or just buy a new one, they’re really really cheap. Id say a coupe of euros - Johan Karlsson from Sweden

Your temperature sender switch is gone. It costs between R100-R300. It can be fitted yourself. It is found were the highest radiator pipe comes to the front of your engine. Just unclip the lug then remove the old switch and put in the new one - Lucian from South Africa

Submitted: 01/10/2012 12:44:49 | ID: 14108

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I have got a 12 plate Volkswagen Caddy and when travelling over 65mph I get an annoying whistling from the drivers side wing mirror
Chris , Derbyshire

Volkswagen Caddy 2012

Hi. I`ve got a 12 plate Volkswagen Caddy. When travelling over 65mph I get an annoying ’whistling’ from the driver`s side wing mirror. Can anyone shed a light? Thanks. (tdi bluemotion)

Answers

Sorry to say but I think it must be a design issue as I gave exactly the same on mine.(54tdi). Only seems to be drivers mirror?? Mike from Lincolnshire

I have exactly the same problem with my 2005 1.9tdi Caddy, if you open the window and pull in the wing mirror it goes away lol I read somewhere that if you buy the passenger side wing mirror from a foreign left hand drive Caddy (as they are asymetrical) and fit it to your drivers side it should solve this problem!! Pudzee from Pembrokeshire

Black electrical tape sorts it round the join all the way round - Chris from England

It’s the joint between the moveable mirror and the fixing to the van. If you run a line of silicone along the joint and let dry, it sorts it - Edd Spollen from Bedfordshire

Submitted: 01/10/2012 11:01:15 | ID: 14069

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My Volkswagen Passat water coolant levels keep going down and I have to top up every 2 weeks
Chris Smith, Derbyshire

Volkswagen Passat 2005

My Volkswagen Passat`s water coolant levels keep going down and I have to top up every 2 weeks. I have checked for leaks but can`t find any. The temperature gauge goes up to 90, is that correct?

Answers

Check dipstick. If oil is thin, cloudy and grey, possibly the head gasket has blown - Tony Jamison from Yorkshire

Submitted: 01/10/2012 10:32:28 | ID: 14061

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It starts and runs fine but if I am just touching the throttle pedal there is a flat spot
Bob Walker, England

Volkswagen Golf 2002

I have just bought a mark 4 Volkswagen Golf GT tdi 150 bhp,140k. It starts and runs fine but if I am just touching the throttle pedal there`s a flat spot. If I`m accelerating it pulls like a train. It`s great on fuel and has just been serviced, so has anyone got any idea what it is?

Answers

Your injector could do with a cleaning!! Dee Man Mar from Australia

Submitted: 28/09/2012 14:37:41 | ID: 14007

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My Volkswagen Golf was fine up until a week ago when it did not want to start
Warren Geldenhuys, South Africa

Volkswagen Golf 2001

My Volkswagen Golf was fine up until a week ago when it did not want to start. I have to tap the fuel pump with a hammer while at the same time try to start the car. This works but while driving the car cuts out and I either have to wait a few minutes or repeat the procedure by tapping the fuel pump again. Please can anyone help?

Answers

Not sure - but I had this problem many many many years ago and it turned out to be a lack of air in the fuel tank. As fuel is drawn out it must be replaced by air or a vacuum forms and stops more fuel being drawn. If the air intake is blocked a vacuum will form - check your filler cap - Ken from Cambridgeshire

Submitted: 28/09/2012 12:57:09 | ID: 13992

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I was driving my Volkswagen Polo last night when the oil light came on and started beeping
Igsaan Mubarak, South Africa

Volkswagen Polo 1998

I was driving my Volkswagen Polo last night when the oil light came on and started beeping. I then stopped at a petrol station to see if there was enough oil in the car. and filled up with a pint of oil just to be on the safe side. The oil light stayed on but I managed to get the car home. I now know that it might be the oil pump that is broken. How do I replace the oil pump?

Answers

Before changing oil pump, first check the oil sensor sometimes it could be faulty. You will find it on top of oil filter and have one electric wire on it - Patrick Majola from South Africa

Submitted: 28/09/2012 12:46:53 | ID: 13990

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In my Volkswagen Touran water keeps getting in floor compartment at rear seats...
Alan Picher, England

Volkswagen Touran 2003

In my Volkswagen Touran water keeps getting in floor compartment at rear seats. No carpet wet on surface. Is it due to aircon, which I haven’t used lately or heater? Not coming from rear window washer as it doesn’t smell of screen wash? (1.6 se)

Answers

I had the same issue, after diagnosis was done by VW dealer they found that the heating evaporator (radiator) was leaking. Had to replace it and the problem was solved. To be sure check the coolant if it is low - Benjamin Morina from Albania

Submitted: 26/09/2012 13:21:06 | ID: 13968

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Mark Coates, Yorkshire

Volkswagen Transporter 1992

I have a Volkswagen Transporter T4 diesel. The temperature gauge reads fine but a warning light flashes and the heaters are cold, although the water in the bottle under the bonnet is really hot. Why is this? Can anyone help?

Answers

Sounds like you’ve got air in the cooling system. Look for a small bleed valve in one of the one-inch thick heater pipes, at the top of the engine bay at the back, almost directly behind the spherical (hot) expansion bottle. Bleed out the air like a domestic radiator, and top up the coolant bottle. Run the engine up to temperature, and carefully (hot) do it again - Mark from Surrey

Submitted: 25/09/2012 14:18:59 | ID: 13959

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My Volkswagen Passat fsi 2008 engine oil light refuses to stop showing the warning light
Suleman Umar, Nigeria

Volkswagen Passat 2008

My Volkswagen Passat fsi 2008 engine`s oil light refuses to stop showing the warning light, even after trying to reset it with diagnostic machine. What do I do?

Answers

Disconnect your battery and touch the read and black cable together and help them for 15 seconds that reset your whole car - John from United States of America

Submitted: 25/09/2012 14:12:39 | ID: 13957

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My Volkswagen Polo blue instrument illumination has failed...
Jennifer Gibson, Yorkshire

Volkswagen Polo 2007

My Volkswagen Polo`s blue instrument illumination has failed. Is this due to fuse or bulb or does it need to be garaged to fix?

Answers

The lights are off in my neighbours kitchen! Are his bulbs broken, or did a fuse pop? or are they simply turned off? Impossible to say without going there and having a look, right? Step one, before you even start asking about it, would be for you to check your fuses yourself. This is very very easy, and something you’re kinda supposed to be able to do. If you dont know where they’re located, dont worry, thats why you have an instruction manual. The fuses themselves can be a bit fiddly to pull out, atleast for me who got big fat sausage-fingers, but it’ll still only take seconds. If checking for a blown fuse turns out to be too complicated, and i really doubt it will be, drive to a garage and prepare to get laughed at. If not to your face, then behind your back. I’m not trying to be an asshole here, but this stuff is so basic that if you’re unable to do it, you shouldnt be driving. Period. Anyone able to safely navigate the roads can check for broken fuses. If all relevant fuses are ok, then its 99.9% certain that a bulb or two have broken. I’d reccomend letting someone with some kind of mechanical skills replace them, if you dont want to pay a crapload of money to let a garage fix it. Also, stick by his or her side while he/she does it, then you’ll be able to fix it yourself next time it happens. And thats a goood feeling =) Johan Karlsson from Sweden

Submitted: 25/09/2012 12:35:13 | ID: 13945

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I have a Volkswagen Crafter 11 plate and I have changed the front and back brake pads and sensors on them, but the warning light is staying on.
Andrew Fisher, England

Volkswagen Crafter 2011

I have a Volkswagen Crafter 11 plate and I have changed the front and back brake pads and sensors on them, but the warning light is staying on. Does anyone know how I can get the warning light off? Many thanks.

Answers

Hi Andrew, the problem is there is a break in the wiring further up from where the brake pad sesor wires are - Daniel from Berkshire

Submitted: 25/09/2012 12:12:34 | ID: 13937

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When my Volkswagen Passat Estate alarm goes off, hazard lights flash, but there is no sound from the alarm.
Simon Baines, Lincolnshire

Volkswagen Passat Estate 2001

When my Volkswagen Passat Estate’s alarm goes off, hazard lights flash, but there is no sound from the alarm. Also at the same time the rear interior light and boot lock has failed. Any clue! (tdi 130bhp)

Answers

Have you checked for water under the passenger side seat well? It affected my locking system which would set the alarm off. It also affected the indicator lights at locking in that they would not blink - Roger Welsh from Devon

Submitted: 25/09/2012 11:21:14 | ID: 13930

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The red light on my drivers door stays red even when engine running and now the windows keep dropping down on their own
Andy Jardine, Kent

Volkswagen Sharan 1996

The red light on my driver’s door stays red even when engine running and now the windows keep dropping down on their own. Any suggestions?

Answers

It sounds as if you have held the key in the fully turned position (can not remember which way) and it has stuck. Try turning the key in each lock fully, otherwise the toggle that locks the door is a cheap metal and breaks easily - John Pennington from Lancashire

Look under the cover below the front passenger seat. You will find the electronic control box for central locking, electric windows etc. in a compartment which may well be full of water! When the drains under the bonnet get blocked with leaves, the water runs in through the air intake/pollen filter - down into the front passenger floor - then to the lowest point which holds the electronics. Wonderful piece of design! Ford admitted to the mistake and fixed it. VW didn’t and it cost me several hundred pounds for a new electronics box for my 1996 Sharan many years ago. Try bailing out the water then leave a fan heater, at a distance, pointing at the electronics to dry them out gently. You may also find that the car unlocks itself when it rains! Ken Odam from Suffolk

Submitted: 24/09/2012 16:14:58 | ID: 13917

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I have a 1999 Volkswagen Citi Golf that has a problem in that the oil warning alarm / buzzer keeps sounding intermittently while I am driving
Sean, South Africa

Volkswagen Golf 1999

I have a 1999 Volkswagen Citi Golf that has a problem in that the oil warning alarm / buzzer keeps sounding intermittently while I am driving. There is sufficient oil, I have checked daily. Mechanics are also baffled. I have replaced the oil sensor with no effect. Any suggestions?

Answers

Oil pump boet - Karisen Appalsamy from South Africa

Check the connection of the wire on the oil sensor. It comes loose, mine did that and it’s fine now - Danie Dry from Namibia

Submitted: 24/09/2012 14:49:44 | ID: 13909

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I have recently serviced my Volkswagen Polo hoping it would reduce petrol consumption...
Seretse Moeketsi, South Africa

Volkswagen Polo 1999

I have recently serviced my Volkswagen Polo hoping it would reduce petrol consumption. However there seems to be no improvement as my car’s petrol consumption per kilometer is 9 l/km. What is the general petrol consumption for similar cars? (1.8 south african make)

Answers

In city traffic: 0.8-0.9 litres of petrol for every 10km travelled. Highway: 0.65 litres of petrol for every 10km travelled. #Check that you have the right airpreassure in your tires. #Check that the wheels can roll freely, so no brakes are catching. #Check that the engine is running on all cylinders, if it doesent it vibrates alot, and is also slow, and you have to use more throttle, hence higher fuel comsumption. You can test this by having the engine running, then removing the wires to the sparkplugs, one at a time, listening if the engine all of a sudden runs bad. If it does, then that cylinder is working fine. Re-attach the wire, and pull another one. If there is no change at all in how the engine runs when you pull a wire, then *something* is wrong with that cylinder, check sparkplugs, wires, and compression - Johan Karlsson from Sweden

Submitted: 24/09/2012 09:07:03 | ID: 13876

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I drive a Golf III 1995 GS and had the bearings changed on all wheels and now the wheel feels like it is loose
Subie Jappie, South Africa

Volkswagen Golf 1995

Hello, I drive a Golf III 1995 GS and had the bearings changed on all wheels. Now the wheels feel like its loose and the car dances when going over a bump or pothole. The front wheels make a funny "cluck" sound when you turn and going over a bump. The car makes a funny noise like a rusty fan belt when the fan goes on. There is a strange noise coming from what sounds like the exhaust are loose. Please help....

Answers

"Cluck" sound, check your CV joints boet... Karisen Appalsamy from South Africa

Submitted: 21/09/2012 13:47:55 | ID: 13862

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On my Volkswagen Caddy I get a noise when the engine is idling but when I depress the clutch the noise stops
Ashley Sheehy, Hampshire

Volkswagen Caddy 2008

On my Volkswagen Caddy I get a noise when the engine is idling, but when I depress the clutch the noise stops, there is also a slight transmission noise when moving in first and second gear, has my gearbox gone? (1.9 sdi van)

Answers

I had exactly the same problem and have just been stung with a new gear box - Danny from England

It is either a gear box problem or a clutch problem. Either way take it to a garage - Mike from Lincolnshire

I had a similar problem mate and that is definitely a gear box bearing beginning to give up... Have it changed before u get stuck - Adam Baker from Warwickshire

Submitted: 21/09/2012 11:31:12 | ID: 13851

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My Volkswagen Polo steering wheel light came on and the steering was hard
Chantal Schwan, South Africa

Volkswagen Polo 2008

My Volkswagen Polo`s steering wheel light came on and the steering was hard. Why could this be?

Answers

Sounds like the power steering pump could be shot. I experienced a similar problem a few years ago - Dhanesh from South Africa

Check the belt, could be loose or too tight and fluid, maybe less - Krini Hemraj from South Africa

Submitted: 20/09/2012 10:28:16 | ID: 13787

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My Volkswagen Transporter is a 1.9 TD 1998 Caravell and eecently when I turn the key to start it the van does nothing
John Treanor, County Tyrone

Volkswagen Transporter 1998

Hi can anyone help? My Volkswagen Transporter is a 1.9 TD 1998 Caravell. Recently when I turn the key to start it the van does nothing. At first I thought the battery was not working so jump started it and it went no problem. The van started okay the next day also, but then on the day after when I turned the ignition to start it nothing happened. I thought the battery may have been flat so put it on a slow charge overnight and the next morning it started fine. I went on a 40 mile drive and stopped and started the van on a number of occasions. Then I came back home and stopped the van. About half an hour later I went out to start the van and turned on the ignition and only the lights came on as well as the dash lighting up, but the engine would not start. I know the battery is okay as it is a sealed battery and the light on it is still green showing battery is working okay as well as it having been charged overnight - so I do not think there is a problem here. What is the problem with my van? Should I put in a brand new battery in case the battery is not holding it`s charge? Is the ignition giving trouble or is there a problem with the starter or alternator? Please can anyone help as the van has never done this before until recently? (Caravell)

Answers

Sounds like the starter motor is the problem - Steve from Ireland

Sounds like oxidated battery clamps - Klemensas from Lithuania

Submitted: 20/09/2012 09:04:47 | ID: 13766

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My Volkswagen Bora head lights are not strong enough
Aga Mirolf, England

Volkswagen Bora 2001

My Volkswagen Bora`s head lights are not strong enough. What should I do? (diesel tdi)

Answers

Had the same problem when trying to MOT my car, the headlights were too dim. If air or water get inside the headlights they go dim and need to be replaced. I had to replace both headlights at a cost of £140 for the pair - Big C from County Antrim

Submitted: 20/09/2012 08:58:02 | ID: 13763

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Tumi , South Africa

Volkswagen Polo 2003

My Volkswagen Polo is showing a spanner and oil symbol on the dashboard. I did pour 2 tins of oil in but it`s still showing. Can anyone help please?

Answers

The car could be telling you that it requires a service. On my Polo the warning comes up in the LCD panel that normally shows the distance and goes off after a few seconds - Rich from England

Submitted: 18/09/2012 09:26:20 | ID: 13708

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Lesley Khumalo, South Africa

Volkswagen Polo 2002

I am not getting a spark on the coil in my Volkswagen Polo. There`s no power coming to the coil. Any suggestions?

Answers

Les, I had this same problem with my Jetta and it wouldn`t start, it was swinging one way. On your coil (situated on the chest of your car you will find two plug points, one is a 3-pin plug on your right and the other is a one pin going to your distributor. Remove your distributor, remove your one pin plug on your coil and ask someone to place it near a metal part of your car/engine and turn your distributor by hand on the helical gear, noting the spark mass. If it`s not showing or shows less then change the coil. If all this is too hard then take your coil to an auto electrician so he tests it. Hope it helps - Sandile Ngubo from South Africa

Submitted: 18/09/2012 08:48:05 | ID: 13701

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My Volkswagen Transporter lights on the dash flicker on and off
Kal Davis, Wales

Volkswagen Transporter 2005

My Volkswagen Transporter`s lights on the dash flicker on and off, more off than on. Can anyone help?

Answers

I had the same problem, brought to main dealer who stripped the dash and could find nothing but it worked fine after that! Denis O Connor from Ireland

Submitted: 17/09/2012 16:27:44 | ID: 13691

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If I drive my Volkswagen Caddy slowly and do not take the revs above 1500 rpm when going through a parking lot the brakes do not work
Stanley White, South Africa

Volkswagen Caddy 2005

If I drive my Volkswagen Caddy slowly and do not take the revs above 1500 rpm when going through a parking lot the brakes do not work. It`s the same as being towed with a dead engine, but if I rev it up then the brakes work okay. What could be wrong and how does the braking system work?

Answers

Master cylinder leak my friend. Black unit under and attached to where you fill up your brake fluid.. sounds like leak. when you give good drive normal it fine so when stopped switch off engine and listen do u har hiss of any sort for couple seconds... Mike H from Ireland

Not the master cylinder as this would cause a problem with the pedal travelling to the floor and have no pedal at all! Sounds more like a vaccum pump problem or an air leak from the brake servo in which the master cylinder bolts to - Kev Robertson from Scotland

Submitted: 17/09/2012 12:30:59 | ID: 13660

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On the drive home tonight whilst climbing a relatively steep hill and accelerating quite hard my Volkswagen Touran lost most of its power
Mike , Lancashire

Volkswagen Touran 2005

On the drive home tonight whilst climbing a relatively steep hill and accelerating quite hard my Volkswagen Touran lost most of its power and a squealing sound started to be audible when attempting to accelerate. No dash lights came on and I was able to idle home but could not get over 30 or 40 mph with even the slightest incline. The squealing sound occurred whenever I felt the turbo ought to be kicking in as I was struggling to accelerate. I am assuming it is something to do with the turbo, but I’ve had a turbo issue with it before and a dash warning light came on that time but none has this time. Any suggestions will be much appreciated. Can anyone help? (1.9 TDI)

Answers

Turbo has failed - sdf sdf from Norfolk

We’ve had the same problem on several occasions. It always happens if you try to accelerate hard in 5th or, particularly, 6th. Seems to be an issue with engine sensors being confused by lack of power, turbo hasn’t kicked in and yet the gas pedal is fully down - the engine management system switches to ’get you home’ mode thinking there is a problem. The immediate solution is to turn the ignition on and off, which as long as you’re not going around a bend works well! The long-term solution is to use the right gear to accelerate! Hope this helps! Andy Ross from Sussex

I have had the same problem with my 2005 Touran, I am afriad the turbo has blown - Dennis Williams from Rhondda Cynon Taff

Submitted: 17/09/2012 11:45:48 | ID: 13648

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My Volkswagen Caddy keys are locked in the back of the van. Is there any way to open the side or rear doors?
Paul Andrews, Ireland

Volkswagen Caddy 2005

My Volkswagen Caddy`s keys are locked in the back of the van. Is there any way to open the side or rear doors?(1.9tdi)

Answers

Assuming your rear windows aren’t plated off a hammer and a quick call to auto glass will do it - Anthony Platten from Yorkshire

Hi. I had the same problem, luckily I had the rear door panel off. I took the number plate off and drilled holes near edge of door missing the locks, I could then see the keys so put a rod through and pressed the remote. Doors open. Worth a try, cheaper than a new window - John Dewar from England

Submitted: 17/09/2012 10:14:39 | ID: 13633

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Armando Muenda, Aberdeenshire

Volkswagen Golf 1999

There`s a mixture of transmission oil and water in the reservoir of my Volkswagen Golf. What should I do and how do I flush it? (4)

Answers

Go to the mechanic, your car is mixing and they will tell you what to do - Ayi Machu from South Africa

Submitted: 14/09/2012 11:46:24 | ID: 13598

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How do you change the time on the clock in a Volkswagen Caddy?
Ben Street, Lincolnshire

Volkswagen Caddy 2007

How do you change the time on the clock in a Volkswagen Caddy?

Answers

On the dash display by the rpm clock use the left hand selector pin to change time. Turn left to change hours and right to change minutes. Hope this helped - Keith Jamo from England

Submitted: 14/09/2012 10:41:39 | ID: 13590

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Niall Johnson, Staffordshire

Volkswagen Caddy 2012

Hi. I have a Volkswagen Caddy TDi Bluemotion and need to know how to set the welcome home lights. My colleague has the exact same van and his work okay. I have followed the manual as follows :-turn ignition off, flash headlights for a second or so and they should be on, but when I get out of van no lights are on. Please can anyone help as I live in a really dark road and need to see my way to my house? (tdi bluemotion)

Answers

Hi, if you get an answer please share... I have the same issue, also a whistling from driver’s side wing mirror over 60mph - Chris from Derbyshire

Submitted: 14/09/2012 10:39:58 | ID: 13589

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Kelly, England

Volkswagen Polo 1996

I need to know the normal water operating temperature of a 1.4 1996 Volkswagen Polo? My thermostat was recently changed as the car overheated. Before it was running constantly at just over 70 degrees, but after the thermostat change it is now going up to 90 degrees within 5 minutes of running. I am concerned that this is not right. Can anyone tell me if this is okay for a running temperature or if something is wrong? I don’t trust the car for a long journey now. Many thanks. (1.4 CL)

Answers

Usually water temperature is about 90 degrees. The temperature indicator should be about mid position on the gauge - Rich from England

Submitted: 11/09/2012 12:04:01 | ID: 13458

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I disconnected the interior light in the back of my Volkswagen Transporter so as to remove the ceiling...
Shane , Ireland

Volkswagen Transporter 2011

I disconnected the interior light in the back of my Volkswagen Transporter so as to remove the ceiling (to put rails to carry clothing across the van). When I went to reconnect it it wouldn`t work and the relay beneath the steering column began clicking (like an indicator). Anyway, now I have no interior lights at all and I can’t figure out why and the fuse boxes are a maze as they don’t come with a map or guide to show what`s what. Any ideas anyone?

Answers

I’d say you screwed thru the loom or it is now pinched or earthing. Try taking the ceiling down, make sure the loom is not touching the shell and plug your lights back in - Alan from County Tyrone

Submitted: 10/09/2012 11:49:29 | ID: 13360

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Mike Masinga, South Africa

Volkswagen Polo 1999

I have a Volkswagen Polo playa 1.6i 1999 model. I drove through the rain yesterday and when I got home the car died and it wouldn’t start again. Can anyone help?

Answers

I’ll advice you to change the coil - MK NDAKU from South Africa

Submitted: 07/09/2012 14:19:44 | ID: 13332

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I have just had my Volkswagen Crafter motor reconditioned due to burning oil and smoking on overrun...
Paul Soulsby, Northumberland

Volkswagen Crafter 2007

Hi. I have just had my Volkswagen Crafter`s motore reconditioned due to burning oil and smoking on overrun. Nothing major was found so it was rebuilt with new rings and new turbo. My problem is that it seems to be exactly the same, using 2 litres of oil every 500 miles. It`s been back to the workshop but everybody is baffled by it. It`s done 150,000 miles. Can anyone help?

Answers

The breather goes into an air oil seperator on top of the rocker cover. Check it’s not blocked. It will cause oil to be drawn in to cylinders on power stroke - Mike S from England

Submitted: 07/09/2012 09:51:55 | ID: 13314

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I have a problem with our Volkswagen Touran 1.6 TDI...
Morten, Denmark

Volkswagen Touran 2003

I have a problem with our Volkswagen Touran 1.6 TDI. When we drive at a constant speed the car suddenly loses momentum in a short time. It is as if it shuts down for a second and then runs forward at the same speed. The workshop cannot figure out what’s wrong. Does anyone know what the problem could be? (1.6 fsi.)

Answers

Seem it’s a common issue!! Stop ignition and start, should go away - Shan N from Hampshire

Submitted: 06/09/2012 15:31:13 | ID: 13294

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Riaan Swart , South Africa

Volkswagen Golf 2005

My Volkswagen Golf is revving up high when I am starting to drive. I cleaned the carburetor and checked that the choke is released as it has got a manual choke. Does anyone know what else I can check as this is making my fuel consumption really high? (Citi Golf 1.4)

Answers

Try checking your accelerator cable. It might be that the cable is frayed and it is catching onto the insulation. Quick fix to that problem is you can use a spring that will force it back but replacing the cable completely will be better - Riyaana Pandy from South Africa

Submitted: 06/09/2012 15:15:37 | ID: 13289

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Susan Atkin, England

Volkswagen Polo 1999

My Volkswagen Polo`s engine management light is on but the car runs fine. What should I do?

Answers

The engine management light can mean a lot of things. If you take it to a dealer they can plug the car into the computer and read the fault code that’s causing it. They usually charge quite a bit for this service. I got stung by a dealer as my EPC light and then the exhaust light came on. It turned out it was just a faulty brake light switch. It may be worth checking to see if your brake lights are working before letting a dealer plug it into the computer. A new switch costs about a tenner - Rich from England

Submitted: 06/09/2012 15:03:06 | ID: 13286

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I drove my LT van to a suppliers today and everything seemed okay...
B, Spain

Volkswagen LT 1999

I drove my LT van to a suppliers today and everything seemed okay. I was away from the vehicle for half an hour and when I came back it would not start. I put the ignition key into first position and the lights flickered, lots of relays clicked on and off but it would not turn over like a dead battery. However the battery has nearly 15V on it. I tried with another battery and everything glowed bright for a few seconds but then repeated the trick of flickering dim lights and clicking. I think it is either the starter relay or a glowplug relay fault possibly. Has anyone got any better suggestions?

Answers

Hi, whenever I’ve had starting problems with my van it’s either been the starter realy on the back of the ignition barrel (although if it was this then nothing would happen when the key is turned) or it been a starter motor. When our starter motor went we tried a new battery at first but didn’t help so ended up with a new starter. Shouldn’t have a need for glow plug unless it’s freezing out as the LT’s are unsally direct injection so they start up very well on their own with little or no pre heat - Will from England

Submitted: 06/09/2012 14:26:57 | ID: 13279

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Pam Naidoo, South Africa

Volkswagen Polo 2010

Hi. I have a Volkswagen Polo, the mileage is 25,000 and it`s been a year since I serviced it and now the inspecting light is on,. Can I wait until 30,000km to take it for a service and how will it affect my car if I wait?

Answers

No. you have to take your vehicle for an inspection since the service is due for 15000 km or 1 year so you have driven it for a year now it needs service - Mfundo Dlamini from South Africa

Submitted: 06/09/2012 12:48:38 | ID: 13274

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My 2003 Volkswagen Passat Diesel has a problem with its Turbo
Philip Coyle, Ireland

Volkswagen Passat 2003

Hi. My 2003 Volkswagen Passat Diesel has a problem with its Turbo. I keep losing a lot of power, but every so often the turbo will kick back in, but it will only last for a few minutes before it loses power again. There’s no black smoke coming from the exhaust so I don’t think the Turbo has blown. Would anyone have any idea what might be wrong?

Answers

Try the air mass metor, it seemed to work on mine - Ray Barton from Suffolk

Submitted: 03/09/2012 16:25:59 | ID: 13172

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What would be the problem if you assemble the engine of a Volkswagen Caddy and the pistons do not turn when the gearbox is on?
Triven Moonsamy, South Africa

Volkswagen Caddy 1989

What would be the problem if you assemble the engine of a Volkswagen Caddy and the pistons do not turn when the gearbox is on?

Answers

Hello, first just to clarify, pistons should never turn unless you have an rx8, in which case it’s not called a piston I believe it’s a rotar. So if the pistons don’t move with the gearbox on and your turning the wheel with the van in gear it could; A, be a gearbox fault and it’s not transmitting the rotation to the engine B, have you got a clutch fitted the right way around C, if you’ve done a full rebuild have you put con rods in? Or D, if you have both front wheels off the ground and you spin one the other spins the opposite way because of the diff, so let one side down then the rotation will go to the engine - Anthony Platten from Yorkshire

Submitted: 03/09/2012 14:36:52 | ID: 13143

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I am trying to locate the oil-filter on the Volkswagen Polo 2009
Luke Thomas, South Africa

Volkswagen Polo 2009

I’m trying to locate the oil-filter on the Volkswagen Polo 2009. Please can anyone help?

Answers

Check in front underneath the car just behind the front bumper - Mitch Fish from Kent

Submitted: 03/09/2012 10:54:47 | ID: 13107

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Can anyone tell me how to remove a rear tail light cluster on my Volkswagen Crafter?
Teddy , Pembrokeshire

Volkswagen Crafter 2007

Help! Can anyone tell me how to remove a rear tail light cluster on my Volkswagen Crafter (after I’ve removed the 3 retaining screws) to replace a brake light bulb?

Answers

Hi, the lamp is held in by 3 clips on the side of lamp where the lamp lines up with the side of the van. Pull lamp backwards as if pulling out of van, it should come out, it is very tight - Paul Soulsby from Northumberland

Submitted: 03/09/2012 10:28:47 | ID: 13100

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Chris, London

Volkswagen Golf 1998

I am having trouble starting my Volkswagen Golf. It will start first thing in the morning but after that it will not always start. I always eventually get it started and the rev counter goes up so high sometimes when waiting at traffic lights it will cut out on me unless I have my foot on the accelerator. Any ideas?

Answers

Check your ignition coil. When the coil heats up the car switches off and you usually have a little bit of trouble starting it again. Change the coil and see if the problem persists - Riyaana Pandy from South Africa

Check vacuum pipe that goes to throttle, if it has a hole the car will not start, when the engine becomes warm - Siya Mlangeni from South Africa

Submitted: 03/09/2012 10:27:26 | ID: 13099

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Kile Malinga, South Africa

Volkswagen Golf 1999

I would like to know what is the market value of my Volkswagen Golf 1 and the selling price of it?

Answers

A quick, free and easy way is if you go on compare the market and enter the car details, as if you were checking for a new quote. It tells you the market value within the first few pages. Hope this helps - Dan from England

Submitted: 31/08/2012 17:06:29 | ID: 13085

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Mike Hale, Dorset

Volkswagen Polo 1997

My report from my Volkswagen Polo`s MOT indicated gas emissions were too high. Could this be to do with a catalytic converter problem or perhaps just poor tuning?

Answers

The problem could be either of the two causes that you mentioned. It may also be worth checking that the air filter isn’t blocked or even make sure that the MOT tester allows the exhaust time to warm up before checking the gases. Catalyst needs heat to work properly - Rich from England

Submitted: 31/08/2012 11:03:39 | ID: 13041

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My Volkswagen Caddy air conditioning has stopped working all of a sudden...
David Shuttle, Cumberland

Volkswagen Caddy 2005

Can anyone help? My Volkswagen Caddy`s air conditioning has stopped working all of a sudden. I have turned the centre shaft with a 10mm spanner and it is free to turn. I was wondering if anyone knows whether or not the clutch pully could have failed? There is plenty of refrigerant in the system too, that was changed around 3 years ago. Any ideas would help me as I know how expensive compressors are. Thanks. (Tdi)

Answers

Hey mate, the same thing happened to my Caddy, it’s only got 65k on it. I heard that it may be a coupling in the front of the A/C pump? Peter Nolan from Australia

Submitted: 31/08/2012 09:25:28 | ID: 13013

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My dad has just bought a Volkswagen Passat. The passenger door does not open.
Sarah Rogers, England

Volkswagen Passat 2002

My dad has just bought a Volkswagen Passat. The passenger door does not open. It unlocks but does not open from the outside or the inside. Can anyone help me with this?

Answers

The bowden cable from the outer door handle to the door catch is too tight. Remove the outer door handle and slacken off the cable on its plastic rachets, this is done by turning the torques screw on the end of the worm and wheel device which secures the door handle anti-clockwise gently. This found on the edge of the door shut in line with the handle and may be still covered up with a blanking grommet, this will be very difficult to do if door will not open. The door sometimes opens when the ambient air temperature is coldest, like at night and the bowden cable is not so tight due to metal expansion and contraction - Tony Gardiner from Somerset

Submitted: 31/08/2012 09:13:40 | ID: 13008

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I was driving my Volkswagen Sharan and it just cut out and refuses to start.
Matthew Lothian , England

Volkswagen Sharan 1996

I was driving my Volkswagen Sharan and it just cut out and refuses to start. I`ve checked the leads, put a new distributor on it, checked the fuses. Any ideas? Thanks.

Answers

Check heater plug light on dash ignition on if no light change relay 109 behind main fuse box. I had this problem, not anymore - John Evans from Swansea

Submitted: 30/08/2012 17:09:19 | ID: 12999

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My Volkswagen Touran 2.0 TDI 06 plate has an engine management light come on which is orange
Jim, Durham

Volkswagen Touran 2006

My Volkswagen Touran 2.0 TDI 06 plate has an engine management light come on which is orange. There`s no problem with the car otherwise. I have been told that it might be that the air intake sensor is blocked. Any ideas please? (2.0 TDI Sport)

Answers

I have the same problem with my car. I bought it from a local Volkswagen dealer and I paid £65 to diagnose the problem. Apparently it was the EGF intake manifold which I was quoted £500. I bought parts from VW and I bought my car to a local garage to replaced the faulty parts and reset the engine management system. Unfortunately the problem remains the same in my dashboard but the car is running fine. I would suggest, if your car has no engine problem I would rather ignore it than costing you money - Joe Blogs from England

Submitted: 30/08/2012 15:58:46 | ID: 12986

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Michael Lunt, Spain

Volkswagen Golf 2005

What grade of oil is best suited to the engine of my Volkswagen Golf? (2 litre FSi sportsline)

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If you ring VW and tell them the exact model and litre they will be able to tell you. Hope this helps - Dan from England

Submitted: 30/08/2012 11:10:48 | ID: 12918

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My Volkswagen Crafter low water sensor is on all the time but there is no water loss
Daniel Knight, England

Volkswagen Crafter 2006

My Volkswagen Crafter`s low water sensor is on all the time. but there`s no water loss. I changed the bottle sensor and water pump.I now have a loud buzzing noise from behind the bulkhead. When I lifted the bonnet I saw steam coming from that area and the engine was ticking over a bit roughly when a pop noise was made and the engine went back to smooth tick over. It hasn`t beent buzzing for a week and has now started again. I thought it was the EGR valve so changed that with no joy.. Every so often I get a lack of power at take off and a different engine tone when it`s cold and hot. I changed the sensor at the of the engine block but still no joy. Could it be that the EGR cooler is blocked? The van has been standing a long time in the compound before I bought the van at 53,000 miles. Any ideas? (2.5 crafter)

Answers

EGR cooler went wrong. Internal leak mate. Need new unit - Bart B from Essex

Submitted: 28/08/2012 14:16:37 | ID: 12859

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I own a VW Transporter 2006 1.9tdi 5 speed. My gearbox has packed in
Farhad Amod , South Africa

Volkswagen Transporter 2006

I own a VW Transporter 2006 1.9tdi 5 speed. My gearbox has packed in. The vehicle has done 128,000km. Is this a common problem with the Transporters and will I have the same problem every 100,000km with the gearbox? (VW transporter 1.9tdi)

Answers

This is very commom but if you hear any noise from the gearbox stop and get it repaired, if you carry on driving it will break the gearbox housing and that is very hard to find second hand - Tim from England

Submitted: 28/08/2012 11:37:05 | ID: 12841

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Roger Stubbs, Staffordshire

Volkswagen Passat 2006

I took my Volkswagen Passat in yesterday, 2 recalls by Volkswagen taking 10 hours and 4 new injectors amongst others. The car was in great condition when it went in but when I collected it a loud noise was immediately apparent. Straight away I was told it was Å2000 turbo problem? Any advice? (TDI-DSGt)

Answers

Check that your turbo air pipes are connected properly. I had a similar problem and the pipes behind the raditor were not connected properly and the notch on one of the pipes had been broken. Co could be turbo air pipes. Tho I don’t like taking my car to VW dealer anymore as took it to them on 3 occasions and came back with faults 3 times. Just hate them as they messed my car up good and proper - Kamaljit Sembhi from England

Submitted: 24/08/2012 11:27:36 | ID: 12747

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I have a problem with the computer and fuel injection of my Volkswagen Transporter
John Nixon , England

Volkswagen Transporter 1989

I have a problem with the computer and fuel injection of my Volkswagen Transporter. Symptoms: are that the engine loses power and stops. If I turn the engine off it starts immediately but runs only very briefly before the next breakdown. Can anyone suggest what I can do? (T3, 2.1 litre, fuel injection)

Answers

John, I had a problem very much like this. Van ran was running great until driving through a massive storm. Van started losing power, got worse then stopped. It would then start up but when applying load (trying to drive off) would stall and stop. The problem turned out to be the coil, and a known issue with the T4 model. Could be the same for you - Phil from Australia

Hi John, I have the same issue... the key has lost its programing. The car starts and runs for 2 seconds then dies. The key fault has caused a security issue where the alarm system has shut down the ecu - Tony from Cumberland

Just had same problem with my T5. Computer showed it was an electrical problem on fuel injection which caused the 1st cylinder to stop working as fuel was not getting through. It was the wiring harness which had to be replaced - Wendy Parkin from Swansea

Submitted: 23/08/2012 14:32:37 | ID: 12710

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My daughter recently bought a Volkswagen Golf 1.4i and at times the car has a total electrical shut down while she is driving
Demetrio Leira , South Africa

Volkswagen Golf 2007

My daughter recently bought a Volkswagen Golf 1.4i and at times the car has a total electrical shut down while she is driving. No electrical power at all, the car would then restart (not always) after removing the 2 x 50amp fuses at the battery or after standing for some time. The battery was replaced and a new immobiliser Vesa level 4 was then installed, yet several days later the problem started again. The alternator is charging 13,55Vdc, battery 12,5vdc and general condition of the wiring looks great. I noticed that the front windscreen was replaced by the previous owner. Checked all fuses and replaced a blown fuse for the high beams. Please can anyone help? (citi 1.4i)

Answers

You should try replacing the two main fuses next to the battery and make sure that they are properly seated in their slots - Sthubi Masemola from South Africa

It was actually a faulty rear door switch (R25) where the inner of the switch had broken off and on every harsh bump in the road would cause a highjack condition on the alarm system. Sorted it out several days after first posting this. TAKE NOTE: this is not picked up by a diagnostic check at VW!!! Demetrio Leira from South Africa

Submitted: 23/08/2012 14:26:27 | ID: 12708

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Andy, Warwickshire

Volkswagen Caddy 2004

When does the cam belt need to be replaced on my Volkswagen Caddy? (tdi 104bhp)

Answers

Every 70,000 miles - M Thompson from England

Submitted: 23/08/2012 12:07:27 | ID: 12695

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Eustace Morian, London

Volkswagen Polo 1997

I have a Volkswagen Polo R Reg. The problem I have is the central locking will open the doors but not the boot. Can anyone please tell me what the problem is? Thanks.

Answers

Try pressing the unlock button twice, it worked on my Polo - Jim from England

Submitted: 21/08/2012 12:19:25 | ID: 12640

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Leanne Brady, Berkshire

Volkswagen Golf 1999

How much would it cost to have the cooling fan repaired on my Volkswagen Golf?

Answers

Check the fan blade engine to know if it`s okay, if it`s not okay then you need to replace it. It might cost you 40 dollars - Edmond Okafor from Nigeria

Submitted: 21/08/2012 09:33:08 | ID: 12605

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Dirk De Waal, South Africa

Volkswagen Polo 2008

My Volkswagen Polo is fitted with standard 205/45/16 tyres. Specs for caster and camber and toe in/out. A loud noise is coming from the righthand on the suspension when turning the steering wheel. Any ideas? (1.9 TDI 96KW HIGHLINE)

Answers

I had the same problem and it was a cv joint that needed replacing - Karen Lindley from Lancashire

Submitted: 21/08/2012 09:23:18 | ID: 12601

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Tony Sammut, England

Volkswagen Touran 2007

Hi. We have just bought a Volkswagen Touran/ Can anyone tell me why we have ’Speed Warning’ showing in the control panel? Thanks.

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I think you will find that you have the speed warning set to on. This is controlled on/off by, I believe, the indicator stalk which also sets the cruise control. Have a read of your owners manual, it`s a simple fix -  Jim from Bangladesh

Submitted: 20/08/2012 15:03:52 | ID: 12560

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Why is my Volkswagen Golf citi all of a sudden leaking water?
Elize, South Africa

Volkswagen Golf 2007

Why is my Volkswagen Golf citi all of a sudden leaking water? The car mats on the passenger side are wet even though all of the windows are closed. Can anyone help? (Citi golf 1.4)

Answers

Had the same problem on my daughter`s VW Citi Golf 1.4i. She first noticed that she had water in her door after washing the car so we had the silicon seal rubber on the driver`s door window replaced and problem was solved. Note: Also check the soft rubber seal on the door that sits against the car body to ensure that someone has not damaged it by trying to break into your car. Good luck - Demetrio Leira from South Africa

Yes Elise, that will be your heater under your dashboard, get it replaced - Roy Mentoor from South Africa

Please see the answer I gave to Forbes Mitchell’s question on 2/11/2012 - John Walton from Devon

Submitted: 17/08/2012 15:08:24 | ID: 12507

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Sam, England

Volkswagen Golf 2000

I’ve got a 1.4 Volkswagen Golf. When it’s cold it runs like a dream but when the engine starts to warm up it smokes. It’s a grey smoke. We’ve had all the top end done on the engine and had the valve stem sills changed and it’s still doing it. Please can anyone help me? Thanks.

Answers

It might be one of your cylinder rings that is gone - Riyaana Pandy from South Africa

Submitted: 17/08/2012 14:15:10 | ID: 12500

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My Volkswagen makes a funny noise that comes from the engine...
Victoria, England

Volkswagen LT 2003

Hello there, my Volkswagen makes a funny noise that comes from the engine. It sounds particularly louder when the ventilation is on, and also when the steering wheel reaches the top on the left or on the right. What do you think it might be? Many thanks for your help. (LT 35 Long Wheel Based)

Answers

The two noises are unconnected, the first is the heater fan and the other is the power steering. For the first you’d have to change the motor which is costly and I wouldn’t bother with it (keep it on 1 or 2 you don’t have to turn it upto 4). For the power steering make sure there’s enough oil in the tank (it’s black with green cap near your battery) and don’t turn the wheel right up to the top - George Courier from Cheshire

Submitted: 16/08/2012 15:42:04 | ID: 12437

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Steven, England

Volkswagen Passat 2008

When should I have my cambelt replaced? My Passat is coming up to four years old & has covered 42,000 miles. (2.0 tdi)

Answers

70000 or 5 years - Dave Hill from Sussex

Submitted: 16/08/2012 15:41:21 | ID: 12436

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Peter Hall, England

Volkswagen Caddy 2007

Hi. My VW Caddy has a leak on the driver’s side near the pedals. Is this a common fault and can it be rectified?

Answers

Hi mate, have you tried looking under the bonnet where the wiper motor is? I had a blocked drain hole which was full of leaves and road debris. Bit of an awkward place to get hands in but you can remove a panel which is held on with 5 bolts, remove this to access bulkhead and skutle panel to clean out debris. Hope this helps you? Good luck - David Shutt Leworth from Cumberland

Submitted: 10/08/2012 15:30:11 | ID: 12356

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Jan Delport, South Africa

Volkswagen Polo 2001

The rear passenger door on my Volkswagen Polo will not unlock via the remote or via the electronic release on the drivers door. All other doors lock and unlock without a problem. This problem was intermittent at first but now the door is locked and I cannot unlock it. Does anyone have a solution to this problem?

Answers

No solution, but I send my commiserations! My VW Golf Plus -4 years old started with such a problem in May 2012 -to cut a long story short, now both the front and rear are locked tight shut, except that the rear door intermittently opens! It is in the VW garage as I write and all they have suggested is putting a new lock in the front passenger door-costing around £400. They have no idea if it will cure the problem affecting the back door too, or whether by doing it, they may compromise the new lock as it may be an electronic fault. Today they are running diagnostics. Anyone else? - Gillian Porter from Lancashire

Submitted: 08/08/2012 10:06:36 | ID: 12302

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The steering on my Volkswagen Transporter goes frighteningly heavy but only after travelling at speed
Carol Shaw, Devon

Volkswagen Transporter 2008

Hi, I`m looking for help. The steering on my Volkswagen Transporter goes frighteningly heavy but only after travelling at speed. Typically I will be braking on the slip road coming off the dual carriageway and suddenly the steering almost seizes when trying to turn left or right. Shortly afterwards it reverts to normal. If I just let the van slow itself down and only break lightly it doesn’t really happen? Has anyone else had anything like this or have I just got a weird van? (T28 84 TDI SWB)

Answers

Hi, sounds like lack of power steering effort. Could be low oil in res or slipping belt drive to power steering pump (maybe contaminated with oil) or the pump failing to maintain presure (replacement only cure) - Tony Wade from Essex

Hi, had the same problem when the van was 1 year old. Took it back to main dealers, it was a slipping belt. Hope this helps - Paul Lawrence from Kent

Submitted: 03/08/2012 14:49:25 | ID: 12242

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I changed the battery. Not only does it still not work but I now cannot get my key into the ignition. Are these two issues related?
Robert Kayes , England

Volkswagen Touran 2006

I have two issues with my Volkswagen Touran. Firstly the battery stopped working on my key fob so I changed the battery. Not only does it still not work but I now can’t get my key into the ignition. Are these two issues related? Would be really grateful for any help.

Answers

Sounds like you’ve actually switched keys by mistake - m h from England

I have exactly the same problem with my 2006 Touran 1.9. It has been diagnosed as a worn ignition barrel and I am awaiting a replacement to be fitted. A temporary repair has been made and I am keeping my fingers crossed! Leslie Orton from Warwickshire

Submitted: 03/08/2012 12:59:43 | ID: 12234

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Kirsty, Australia

Volkswagen Transporter 1999

Hi, we have a 1999 Volkswagon Transporter Caravelle and two things are causing hassles at the moment. We’ve only had the van for a little over 2 years and already had to fix so much and our local dealership in Ippy is not very helpful at all. Firstly there is a tapping sound coming from the front left wheel, (sounds like pebbles rolling in a tin). We have had this problem a year ago and thought it was the bearings, so we replaced the bearings. Didn’t last long before it started again. It has been suggested to us that it could be a rock stuck in the joint somewhere, as it’s an open joint? I have no idea? Secondly a new problem started without warning on the highway doing 100Kmp, a wobble on the front lefthand side. When not under acceleration the wobble goes away. It only happens when accelerating, and then not all the time. I drove about 50Km and it didn`t happen at all, but on the way home (same drive route) it happened again. Any help would be greatly appreciated as this is driving me and the hubby crazy. I love our van but we’re seriously looking at selling it and getting something else. Can anyone help? Thanks in advance.

Answers

The inner cv joint is breaking up - Steve Mechanic from Kent

Submitted: 03/08/2012 11:12:45 | ID: 12213

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Just recently the temperature indicator on my Volkswagen Transporter dashboard has been on
Sarah Lench, Dorset

Volkswagen Transporter 2005

Hello. Just recently the temperature indicator on my Volkswagen Transporter`s dashboard has been on, either on start up when the gauge reads nothing and also when the temperature gauge reads 90 deg C(halfway). Is this the water temperature or oil temperature? Both are over minimum levels, can anyone tell me why this is happening? We bought the vehicle 3 months ago and this is the first time it’s happened. Thanks. (Trendline)

Answers

Guage shows water temp 90 is what it should always sit at when hot. Have you checked coolant levels? Rye from Moray (Elgin) and Nairn Shire

Submitted: 31/07/2012 11:27:31 | ID: 12207

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Can anyone suggest why my Volkswagen Crafter radio is not working?
Phil Beales, Yorkshire

Volkswagen Crafter 2010

Can anyone suggest why my Volkswagen Crafter`s radio is not working?

Answers

You need to change fuse number10 in bottom row of fuse board. It’s a15 amp fuse, fuse board in passenger side under glove box near door. I have just fixed mine today, fuse was missing. Good luck - John Miller from England

Submitted: 30/07/2012 14:35:18 | ID: 12150

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I plugged a trailer lights to my Volkswagen Caddy and the warning light came on...
Noel Carrigy, England

Volkswagen Caddy 2012

I plugged a trailer lights to my Volkswagen Caddy and the warning light came on. I found the rhs back brake light was not working so I replaced the bulb and checked all of the fuses and did not find one blown. My right hand back brake light is still not working. Can anyone help? (1.6 d.)

Answers

Same problem but on lhs light cluster. There is no signal coming throughout the connector when I test it either... Poor connector? Chris Giles from England

The trailer wiring might have damaged your Onboard Power Supply Unit - this is fitted underneath dashboard on the drivers side. I had the same problem too - Duncan Maponya from South Africa

Submitted: 26/07/2012 14:20:57 | ID: 12093

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Ashley Madden, Oxfordshire

Volkswagen Sharan 2002

Hi. My Volkswagen Sharan wobbles when driving. I have changed the flywheel and clutch plus the driveshafts but it still wobbles. Can anyone help?

Answers

I had this problem and the fault on my car was my tyres. Check your tyres have extraload/reinforced written on them. My car had ordinary car tyres, when I first bought the car and was fine. Over time, as 7 seaters carry more weight, the tyres MUST be extra load/reinforced to take the extra weight. Also voids your car insurance if not extra load/reinforced - Awer Bond from England

Submitted: 26/07/2012 14:16:42 | ID: 12091

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Pete Turner , Hampshire

Volkswagen Sharan

Hi, I wonder if anyone can help? I’m trying to find out - for a Volkswagen Sharan with the rear seats REMOVED - what the space dimensions are ie height / width/ length? I’m looking to see whether it`s really usable for carrying freight from time to time. Many thanks if you can help. (1.9 TD! SE)

Answers

I can’t give dimensions without going out and measuring, but with all the rear seats removed it makes a wonderful van. I have used mine a few times as a load carrier. It swallowed a three seater setee with room to spare - Donald Holden from Kent

Submitted: 26/07/2012 14:11:39 | ID: 12090

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My Volkswagen Transporter shudders through all the gears, from 1000 rpm to 3000rpm straight through the rev range, which is very irritating
Bertram Hoffman, South Africa

Volkswagen Transporter 2006

Hi Guys. My Volkswagen Transporter shudders through all the gears, from 1000 rpm to 3000rpm straight through the rev range, which is very irritating. I have even stopped driving the van. I love the van but hate the shuddering. What could the problem be? I have been told a lot of myths but none of them worked so they will clearly stay myths. Can anyone please help me?

Answers

Hi. I had a problem like that and it turned out to be the front righthand drive shaft (the one with the idler bearing). I changed the complete shaft, problem solved - Tony Wade from England

If it feels like a flat tyre and shakes the car a lot with noise I would say its the drivers side inner cv joint - Tim from England

Submitted: 26/07/2012 11:40:12 | ID: 12077

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Barry , England

Volkswagen Golf 2006

What does "speed warning" mean on the dashboard of my Volkswagen Golf?

Answers

I understand that the onboard computer can be set for a chime to give a warning at a predetermined speed. My 2005 Golf Plus has this facility although I have not actually used it - Paul Helm from Nottinghamshire

Submitted: 26/07/2012 11:28:10 | ID: 12070

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DK Moldenhauer, South Africa

Volkswagen Polo 2002

I have a Volkswagen Polo Playa 2002 model which when I put the clutch in it wants to cut out and sometimes does. The revs go below 1000 and are slow to come back up to normal. I`ve been told the throttle adapter needs resetting. It has reached it`s maximum limit. How do I reset it?

Answers

Check the pipes attached to the throttle body, mine had a split in it. The garage replaced the throttle body and pipes, it then takes a week or so for the new throttle body to adjust itself - Benny from Durham

Submitted: 26/07/2012 10:43:07 | ID: 12060

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Victor Molokoane, England

Volkswagen Golf 2001

I bought a Volkswagen Citi Golf 1.6 Carburetor engine 8 months ago. It was driving fine for the first 3 months, then it started jerking while driving (as if there is no petrol). Sometimes when it jerks, I leave off the accelerator for a while and then it`s okay when I accelerate again. But most of the time it jerks and then it switches off the engine completely. I’ve been to various mechanics and they’ve made me change the following parts: spark plugs, fuel filter, air filter, petrol filter, fuel separator, coil and carburetor, but the problem is still not fixed. I’ve lost hope, please can anyone assist?

Answers

When a vehicle behaves like that then it has something to do with the fuel system. It`s more like the engine is starving, so all you can do is check the fuel lines properly, maybe there is something in it or the tank is dirty or the lift pump is not working accordingly - Joseph Sinyangwe from Zambia

Submitted: 19/07/2012 11:46:31 | ID: 11944

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Rob Tlmmlns, England

Volkswagen Transporter 2006

My Volkswagen Transporter has been losing about a litre of water every couple of days and now has started smoking heavily. There is no pressure when I remove the top off the expansion bottle. Any ideas please?(Caravelle)

Answers

Hi there Rob, sorry to hear about your problem, it sounds to me like the water pump seals have failed, a common fault on these vans - Jonathon Parnell from England

Submitted: 19/07/2012 10:33:15 | ID: 11930

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My Volkswagen Transporter alarm goes off at various times of the day and night
Mick Bol , Essex

Volkswagen Transporter 2008

My Volkswagen Transporter`s alarm goes off at various times of the day and night. VW Vindis had it for 2 weeks and changed the driver`s door lock, but it still goes off and they couldn`t fix it. A local mobile technician found a couple of electrical faults such as a loose connection in the interior light and the vehicle had the wrong code for the electric windows (the van has the electric pack), but the alarm went off again last night at 11pm. I am £400.00 lighter and still no closer to fixing the van. Does this van have interior sensors and if so where are they situated as I can`t find them? Any ideas please? (Camper conversion)

Answers

While I’ve not had this happen personally I have heard of something much the same. Check under your driver`s seat and the exposed part of the wiring loom may well be corroding (green crap / Verdi gris) and creating a short. This can be due to the floor covering absorbing water and staying damp. It`s worth a look and at least it won’t cost anything - Curt Clifford from Derbyshire

My alarm was doing that. I took it to VW and they fitted a new alarm module for about £100 - Steve White from Cornwall

After a lot of exploration and expense the mobile technition found that it was the control box under the dash; (£150.00 second hand from parts search). This means that I parted with £350.00 to VW for nothing. After much correspondance and angry phone calls I managed to claw back £250.00 from them. Big lesson learned there. I will always start with a bloke who knows what he is doing rather than leave VW to go on a fishing expedition at my expense - Mick Bol from Essex

Submitted: 17/07/2012 11:25:32 | ID: 11912

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I have a Volkswagen Transporter 2.5 kombi thats mixing oil and water but not losing power
Hughie Lawrence, South Africa

Volkswagen Transporter kombi 2006

I have a Volkswagen Transporter 2.5 kombi that’s mixing oil and water but not losing power. I do not suspect the head gasket is leaking. What else can it be?

Answers

The oil cooler could be leaking. The oil pressure is higher than the coolant pressure when the engine is running so oil will be pushed into the cooing system. When the engine is switched off when hot the oil pressure will be zero but you will have pressure in the cooling system until the engine has cooled down so coolant can pass into the oil - Paul Linford from Yorkshire

Submitted: 17/07/2012 11:11:30 | ID: 11907

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Adrian Marks , England

Volkswagen Polo 2006

I have one key for my Volkswagen Polo with one single button. What does this button do? (1.2)

Answers

In the manual that came with my 2000 Polo it says it’s a LED light. The battery’s probably flat though if you bought it off someone - Anthony from Northumberland

Submitted: 16/07/2012 16:20:35 | ID: 11883

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My problem is, since 50,000 kms my car is having little vibration
Suhail, Oman

Volkswagen Passat 2007

Hi. I have a 2007 Volkswagen Passat 2.0 FSI which has done 116,000 kms now. My problem is, since 50,000 kms my car is having little vibration. It feels like it`s coming from the wheels and sometimes it sounds like it`s scratching with something. I took it to the dealer who replaced the axle boot, bearing bracket, gearmount bush and numerous other parts, plus replaced with new tyres too. After spending too much time and money I`m still not satisfied. The dealer says that it’s the road but we have the best roads here. Even a front passenger can feel the vibration. I have checked alloys and replaced 1 with extra. Took tyre report. Does anyone have any ideas?

Answers

I had this problem. I tried everything eventually I found that the noise was caused by the wheels been out of alignment with the car. I had the camber and toggle done and adjusted changed the tyres (as they were worn from the inside) and it was perfect. Cost £60 at any crash repair centre - Steve Fitzgerald from Cardiff

Submitted: 16/07/2012 15:41:19 | ID: 11875

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Nigel, England

Volkswagen Transporter 2006

My Volkswagen Transporter`s wipers have stopped working. I`ve tried the fuse. Can anyone offer any help please?

Answers

A new wiper motor perhaps. Couple hundred bucks and your good to go - Hank Tank from South Africa

Submitted: 16/07/2012 14:37:43 | ID: 11859

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I have got a 2006 Volkswagen LT35. Does anyone know how to change a starter motor?
Charles , Gloucestershire

Volkswagen LT 2006

I`ve got a 2006 Volkswagen LT35. Does anyone know how to change a starter motor? (2.5)

Answers

Dead simple really, get under the van, the starter is at the back of the engine, with 1. ratchet 2. 19mm socket (or is it 17mm, I changed mine 2 years ago) and 3. 13mm. Undo the electrics first (13mm) then the two bolts holding the starter onto the engine and that’s it - George Courier from Cheshire

Submitted: 16/07/2012 10:08:27 | ID: 11828

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My Volkswagen Golf battery keeps going flat. I have had the battery and alternator changed but the problem is still there. Any ideas?
Harry, Isle of Anglesey

Volkswagen Golf 2005

Hi. My Volkswagen Golf`s (Gt tdi) battery keeps going flat. I`ve had the battery and alternator changed but the problem`s still there. Any ideas?

Answers

I had a similar problem but with a Citroen. It turned out to be an electrical fault where my radio was constantly draining the battery but wasn’t physically turned on so when it was left overnight it wouldn’t start. Your best option is to have someone have a look at it from VW, although this may cost a fair bit to fix. Hope this helps - Dan from England

Make sure that the boot light is not on all times - Gron Owen from Isle of Anglesey

Submitted: 10/07/2012 11:52:45 | ID: 11742

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Patrick Llewellyn, County Down

Volkswagen Bora 2001

Hi. I have just bought this Volkswagen Bora two weeks ago and I’m having problems starting it sometimes. It`s turning over but just won`t start and I have to do this a few times before it finally starts. The engine management light has been on since I got it and was told the oxygen sensors were reading faulty, but they were changed. I`m not sure with new ones though, would this be the problem or could it be something else? (1.6 petrol)

Answers

Bring it to the mechanic in Newry, the oxygen sensors are working and so is the fuel pressure regulator so I think maybe the scrap yard - Johhny Mac from County Down

Submitted: 10/07/2012 10:52:43 | ID: 11732

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James Kavanagh, Ireland

Volkswagen Transporter 2008

I have a Volkswagen Transporter 2008. The engine holds onto the revs for a couple of seconds longer than it should. It`s most noticeable in first and second gear. When revved while not moving the engine responds perfectly. I think it has something to do with the engine under pressure while accelerating. I ran a diagnostic but no fault codes shown. Can anyone help me?

Answers

Hi James, I had this same problem on my 2008 Transporter. I found it to be the air flow meter which is connected to the air box. My mechanic changed it and all was okay again - Stuart Engley from Derbyshire

Submitted: 06/07/2012 14:27:47 | ID: 11632

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My Volkswagen Golf R32 has a clicking noise on the steering when parking. Does anyone know why?
S Smith, Yorkshire

Volkswagen Golf R32 2006

My Volkswagen Golf R32 has a clicking noise on the steering when parking. Does anyone know why?

Answers

You need to check your power-steering oil, it’s below the minimum - Edward Shigwedha from Namibia

Submitted: 06/07/2012 11:54:30 | ID: 11628

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Why is there oil in the water bottle of my Volkswagen Caddy?
Angie Scheepers , South Africa

Volkswagen Caddy 2005

Why is there oil in the water bottle of my Volkswagen Caddy?

Answers

I have the same problem, repair guy says the thermostat jams and the engine overheats and oil gets into the water bottle but water does not get into the oil sump. Also could be blown head gasket - Ashwin Rambali from Cambridgeshire

I had the same problem, I changed the oil cooler and was perfect after - Shiraaz Amod from South Africa

Submitted: 06/07/2012 11:19:57 | ID: 11618

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Mosiwa Moashetsi, South Africa

Volkswagen Polo 2001

I recently took the gearbox out of my Volkswagen Polo and replaced a clutch. I took out the cover of release bearing and suddenly the pin that selects gears fell off. I tried to put it back and tried to select gears again but the car now always stays in reverse and no other gears can be selected. Any ideas please?

Answers

Hi there, your problem is when your clutch was replaced the gear was not on neutral. I`m sure when it`s off the gears are selectable, My advice, if you have’nt forced it by driving around, unassemble and reassemble it again - Tenza Khumalo from South Africa

Submitted: 02/07/2012 15:44:48 | ID: 11564

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Joe Cramsie, England

Volkswagen Polo 2006

Hi. When driving my Volkswagen Polo everything is okay until I reach 30mph, then the car becomes very noisy inside at this speed. If I dip the clutch to reduce the engine speed the noise remains until the speed drops to about 30mph. Any suggestions?

Answers

If the noise is due to wheel speed rather than engine speed I would try inspecting the wheels and tyres. Could it be vibration caused by a wheel out of balance? Are the tyres under-inflated? Rich from England

Submitted: 29/06/2012 14:14:47 | ID: 11506

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Jim Hughes, England

Volkswagen Transporter 2007

Hi. My electric windows in my 07 Volkswagen Transporter work sometimes and don`t work other times. I have tried tracing the wires, changing the switch and checking the fuses. It`s a fault or a loose connection but I cannot find it. Does anyone know what else I could try?

Answers

Try the wires between the a post and door ,bet they`re broken in the serrated gromet - Michael Murray from England

I had exactly the same problem on my T4 - heated wing mirrors and electric mirrors failing also. I agree with Michael. I had all the cables checked and they were all damaged. Re-connected all and now everything`s fine - Nick Trollope from Somerset

When mine did this I had to have a new driver`s door module. It’s located inside the driver`s door panel and can sometimes get damp and corrode. You could clean up the contacts, but if that fails it may have to be fault diagnosed and replaced - Steve White from Cornwall

I had the same problem. Changed the switch on the door and no problem since. Dead easy to do so get the switch and do it yourself - Cyril from England

Submitted: 29/06/2012 10:25:43 | ID: 11491

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John Wilson, Conwy

Volkswagen Polo 2010

My Volkswagen Polo has water coming in to the front passenger footwell. I have only just discovered it because I have been on holliday. When I picked the car up there was water on the mats. What can I do about this? (1.2)

Answers

Hi, I had the same problem myself. I discovered that it was the seal on the bottom of the windscreen that wasn’t touching properly so water was getting in via the vent. Either buy a new seal or re-seal it - Darren McFarlane from Dorset

Submitted: 28/06/2012 12:42:18 | ID: 11466

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Mon, Australia

Volkswagen Bora 2001

My Volkswagen Bora is my first car and I have a few questions about it`s use. As silly as it may sound, how do I turn the cruise control on/off? Also how do I work the heated seats? The man that sold the car to my parents said that the windscreen wipers sense the rain and work automatically. Well I think that may be broken. Is there an instruction manual somewhere online? Thanks. (V5)

Answers

There is a switch on the indicator arm, switch it to the on position, then a symbol will light up on the dashboard to say it`s on. Then use + or - on the steering wheel for the required speed whilst driving. The rain sensors will work when the wiper arm is set on intermittent - Nick Foxall from Staffordshire

Submitted: 25/06/2012 12:06:42 | ID: 11389

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Mark Smith, Devon

Volkswagen Caddy 2006

How do I remove my Volkswagen Caddy`s petrol cap when it just keeps revolving?

Answers

When the cap is locked, insert the key and holding the cap turn the key a quarter, then you can unscrew the cap. It can be left unlocked and the key removed but with the price of fuel I would not recommend this - Andrew Smith from England

This kept 3 of us puzzled for an hour or so! When it’s swivelling it is locked. When it isn’t swivelling it’s unlocked but can be quite stiff to undo - Tim from Sussex

Submitted: 25/06/2012 11:51:30 | ID: 11384

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Mark, Scotland

Volkswagen Polo 2007

My Volkswagen Polo`s rear wiper and electric windows are not working. I have tried the fuse box but it is not that. Any ideas please?

Answers

vw’s suffer from broken wires that are inside a rubber protector next to the hinges on each side of the boot when lifted, they tend to become brittle and break and that was the cause in my case. I’m unsure if the wiring is anything to do with your electric windows as I don’t have these. I did have electric windows in my mark 3 Golf that the electric window failed on and was told it was a window regulator but it turned out to be a broken wire in the door loom where the hinges are - Mark Morris from Lancashire

Submitted: 25/06/2012 11:42:40 | ID: 11383

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Harry Noren , Sweden

Volkswagen Polo 2000

Hey guys. I can’t start my Volkswagen Polo. Nothing happens in the engine when I turn the key, except all of the meters on the instrument panel rattle for a short while and some of the lights flicker for a short while. The time and distance meters reset themselves every time that I turn the key. Any help would be greatly appreciated. Any clues? (16V 1.4)

Answers

Harry, it could be a low or bad battery. It can’t provide enough power to turn over the starter but the lights and dashboard display would still function. Try to jump start it - Anko from Netherlands

Submitted: 25/06/2012 09:23:22 | ID: 11358

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Emma, England

Volkswagen Polo 2002

I have had a problem with my Volkswagen Polo recently. It has been into the garage but they can’t find anything wrong with it now, athough it still has the problem so I was just wondering if anyone woud be able to help. When I have been driving at night on two occasions, when the revs on my car go low the engine cuts out and the battery light comes on. The only way to start it again is to rev it a lot when turning the ignition on and to keep it running it needs to stay in a low gear with high revs. It seems to only do this when it is dark and I have my lights on, as it will sit in the garage quite nicely with them reving it up and just leaving it to tick by itself and it doesn’t cut out then. Any help or suggestions on this would be greatly appreciated. Any ideas please? Thanks.

Answers

Could be a blockage in the fuel pump in the tank - Mark Jones from Worcestershire

It could be that your battery isn’t holding any charge so when you put extra loading on the electrics, such as at night, the battery voltage falls and the engine cuts out. It could also be the alternator that isn’t charging the battery properly but I think this would cause the battery warning light to come on all the time - Rich from England

Submitted: 22/06/2012 09:50:22 | ID: 11342

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When driving my Volkswagen Transporter in wet wet weather it loses power but ticks over fine.
John Healy, Ireland

Volkswagen Transporter 2002

Hi all. When driving my Volkswagen Transporter in wet wet weather it loses power but ticks over fine. The glow plug light begins flashing, but then when left off for about half an hour it`s okay again. It only happens in wet weather. Could water be geting into a sensor or something? Can anyone help? (T4 02 2.5 Tdi)

Answers

After many visits to main dealers and no luck I got my garden hose and sprayed water on the wiring looms under the hood, found the fault damage within wiring loom from cabin through engine down to ecu next to bat. All it cost was the price a role of pvc tape - John Healy from Northern Ireland

Submitted: 22/06/2012 09:14:59 | ID: 11333

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Greg Joans, Selkirkshire

Volkswagen Touran 2008

I have a 2008 Volkswagen Touran 1.9TDI and every morning I do my oil checks and make sure that everything is working right. During all of my checks I leave the ignition on so that the glowplug can warm up properly because the car struggles to start. It worked for a few days but started to struggle and every morning it gets worse. I recently sent it in for a service. What could be causing this problem? Any help will be much appreciated.

Answers

I had a similar problem with my 1.9 tdi, the starter motor struggles to get the engine up to speed to start, worse with a warm/hot engine. Meanwhile the BMF (Bi-Mass Flywheel) is being severely abused- not good -very expensive to change. The soloution for my Touran was a new starter motor (about £100), make sure you get a 2KW (more powerful) model. It’s a 20 min swap over (remove air-filter and bits. My BMF seemed ok when I changed the clutch, but then died on me (lumpy, noisy tickover) after the starter motor sage. I paid VW £1,300 for the job... Good luck! David Campbell from France

Submitted: 21/06/2012 12:41:10 | ID: 11325

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Sean, Ireland

Volkswagen Caddy 2007

Hi. I`m lookiing for a set of injectors for a 1.9 sdi Volkswagen Caddy, engine code bst, but I`m having real trouble sourcing them. Can anyone point me in the right direction please?

Answers

BST is a 2.0 sdi engine - Tim from Nottinghamshire

Submitted: 18/06/2012 15:58:37 | ID: 11268

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John , South Africa

Volkswagen Transporter kombi 2003

Hi. I have a 2.5 Tdi T4 Volkswagen Transporter kombi. While driving the oil light starts to flash and the rev counter drops. After a short while it stopped doing it. Last week while driving the engine just died. When I tried to start it it would start and rev up once and then die. I towed the vehicle to the local Volkswagen workshop and when I tried to show them the problem it started. It has started every time now but now the oil light / rev counter problem has started. Can anyone advise me please? (T4 2.5 Tdi)

Answers

Hi John, I have the excact same problem with dropped rev counter and flashing oli lamp, the engine sounded fine though but I dared not drive on and it was towed. I haven`t tried starting it since. Did you get any wiser? - Per Jakobsen from Denmark

Submitted: 18/06/2012 12:03:23 | ID: 11260

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Phillimon Sekano, South Africa

Volkswagen Polo 2001

My 2001 Volkswagen Polo Playa`s clutch cable is not responding. Can anyone help? (1.6)

Answers

Check your pedal housing did not break or your self adjusting cable needs to be replaced - Troy from South Africa

Submitted: 18/06/2012 11:14:37 | ID: 11249

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Samuel Nyanzu, Ghana

Volkswagen Polo 1997

I want to replace the engine of my Volkswagen Polo but can’t find the engine number. Can anyone help?

Answers

Just check on the block on your right hand side close to the head - Josh Sun from South Africa

Submitted: 18/06/2012 10:35:46 | ID: 11236

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Gussie Vickery, South Africa

Volkswagen Golf 2002

Please could anyone tell me what the current market value of my Volkswagen Golf would be? It has 160,035 km on the odometer. Regards. (Citi 1.6)

Answers

Best is to check on Gumtree.co.za and compare your car there - Peter Boock from South Africa

Submitted: 15/06/2012 16:56:34 | ID: 11218

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William Thomson, England

Volkswagen Transporter 1984

How much does it cost to recondition the engine of a Volkswagen Transporter?

Answers

Hi, what engine do you have in your motor and why do you want to recon it - George Giltrap from Kent

Submitted: 14/06/2012 15:13:52 | ID: 11193

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Elizabeth Lamberton, Ayrshire

Volkswagen Polo 2001

My Volkswagen Polo turns over as if to start but then cuts out. We’ve changed the sensor at the top of the engine and it`s still not starting. Does anyone have any ideas? Thanks.

Answers

Hi there I’m sitting with the exact problem hope u have gotten it fixed up hope u can be of assistance to me aswell. basier cox from South Africa.

Yep, I had a similar problem with one of the VWs. I was fitting the clutch, thereafter it could not start but I then took it to an auto electrician who said it had lost its memory. It’s now fine - Billy Mophuting from Botswana

Submitted: 12/06/2012 09:35:12 | ID: 11137

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My Volkswagen Transporter van, when I hit 75mph the van starts to shudder...
Lee Martin, Sussex

Volkswagen Transporter 2005

Hi. I was wondering if someone could tell me the answer to this problem that I have with my Volkswagen Transporter van. When I hit 75mph the van starts to shudder. I had the front wheels rebalanced but now it`s juddery all of the time whatever speed I do. Can anyone help? (T30 2.5 174bhp)

Answers

Sounds like the inner cv joints. The same happened to mine when it was just out of warranty. I had to kick and scream to get a fair price but ended up paying $900.00 aus - Peter from Australia

Drive shaft, cv replace the complete driveshaft. Happened to our works van in Germany. Eventually it will stop driving completely, cost 800 euros - Chris Emporium from England

Submitted: 11/06/2012 10:18:28 | ID: 11076

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I have a smell of damp in my Volkswagen Golf and my indicators will not stay on.
Annette, England

Volkswagen Golf 2002

I have a smell of damp in my Volkswagen Golf and my indicators won’t stay on. I have checked the fuse and the lights but they are fine. Can anyone assist?

Answers

It’s your light module - Rifiq Abbas from Brazil

Submitted: 08/06/2012 14:11:08 | ID: 11065

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Itai Makarau, England

Volkswagen Passat 2005

My Volkswagen Passat`s battery is dead and the car will not open. Does anyone know what I can do?

Answers

To get in your car take the manual key out of the dashboard key. If you look at your door handle the small piece that doesn’t move when you pull the handle. This piece comes off and this is where the manual key unlocks your door - Shane Franklin from Canada

Submitted: 07/06/2012 16:16:06 | ID: 11027

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Mo Isaaq, Bedfordshire

Volkswagen Crafter 2008

Hi. The engine coolant light on my Volkswagen Crafter is on but there is enough water in the water tank. Please help?

Answers

Change the coolant and VWg12 and the problem will go away - James Dunne from Ireland.

Submitted: 07/06/2012 14:36:45 | ID: 10997

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Angela Mervon, County Antrim

Volkswagen Golf 2003

I have just had back brake pads fitted on my Volkswagen Golf. The pedal has now gone soft and the stop warning sign has appeared on the dashbboard. Any ideas please?

Answers

Check your brake fluid level. I assume that when you got it back the pedal distance was fine. The most probable causes: the brake fluid was not bled properly or that that one of the bleeding bolts was not tightened properly after the work was completed. Steps: 1. Check brake fluid level. 2. Check for any leaks on the bleeding bolts or visible on wheel or pavement. NOTE: Even if you find that the brake fluid level has decreased you still need to find the leak and tighten the loose bleed bolt or at best first ask someone to bleed the system before topping up again to get rid of any air bubbles. Good luck - Demetrio Leira from South Africa

Submitted: 07/06/2012 14:21:22 | ID: 10989

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My Volkswagen Caddy shakes when I am not moving and it has just started to smoke a lot too. Can anyone help?
Chris Lane, England

Volkswagen Caddy 2006

My Volkswagen Caddy shakes when I’m not moving and it’s just started to smoke a lot too. Can anyone help?

Answers

Change engine mounts/idle and for smoke if it’s not that bad add slick 70 with a oil change - John from Australia

Submitted: 07/06/2012 10:44:08 | ID: 10926

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Johan Cornelisen, South Africa

Volkswagen Polo 2007

Where is the fuel filter located on my 2007 Volkswagen Polo 1.6? (Sedan)

Answers

Check underneath next to the fuel tank - Zakes Mhlanga from South Africa

Submitted: 07/06/2012 10:10:25 | ID: 10916

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Anita Smart, England

Volkswagen Fox 2008

Hello. During an MOT (failed) and service my Volkswagen Fox needs a new catalytic converter. Is this the normal life expectancy when my car has only done 20,000 miles?

Answers

It could be worse... The 100.000 km test of a 1.2 Fox by the German Auto Bild Magazine came up with he following faults: Repairs after 29.080 km    bonnet hook exchanged (call-back by manufacturer) 45.000 km    central lock radio container fault guarantee (67,39 Euro) 55.568 km    central instrument panel display exchanged    guarantee (317 Euro) 82.922 km    again faulty central lock radio container exchanged guarantee (67,39 Euro) 91.193 km    new front brake discs and pads    255,87 Euro 91.300 km    faulty thermostat exchanged 133 Euro, cylinder head exchanged just in case as faults were reported (free of charge) 100.467 km    faulty cat exchanged    820 Euro (100.000 km= approx 60.000 miles!) - let’s hope you either still have guarantee on your parts (runs out after 3 years!) or you can get a cat at "Euro car parts" and someone to fit it for a reasonable price. I just had to get new front brakes and got them for 107 Euros at Autotip. My neighbor fitted them for me, as I was quoted 350-400 Euros from VW. Keike from Germany

Submitted: 01/06/2012 16:38:05 | ID: 10899

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Mark Telford, Zimbabwe

Volkswagen Touran 2005

Once in every 20 starts my Volkswagen Touran shudders so badly that it cuts the engine off. It sounds like the engine is going to rip itself apart. Any clues guys?

Answers

When was the timing belt last changed?!!! David Campbell from France

Submitted: 01/06/2012 15:21:02 | ID: 10898

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John Lawlor, County Down

Volkswagen Polo 2002

My Volkswagen Polo is driving fine but it won`t idle for more than 30 seconds. Firstly it bumps a bit as if off a cylinder, then it cuts out. The engine management light is not on. Can anyone help?

Answers

You need to get it checked. Could be your idle valve or sensor just needs replacing. Had the same problem when slowing down and stopping, the car would cut out or turn back on itself. Cheeky dealers, whom my parents bought the car off, had removed the engine management light so I hadn’t a clue. Didn’t set me back that much, had my timing belt changed also, all for £250. Hope that helps - Pavan from England

Submitted: 01/06/2012 10:38:29 | ID: 10873

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Catalin Diaconescu, 0

Volkswagen Golf 2003

I changed the speedometer on my Volkswagen Golf mk4 and now it doesn’t start. Can anyone help me? (SE)

Answers

The clocks are part of the immobilizer and will have to connected upto vag com software to have the key reprogrammed to the clocks - Michael Price from Surrey

Submitted: 31/05/2012 10:26:01 | ID: 10852

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Rob Hart, Yorkshire

Volkswagen Transporter 2002

Hi. Can someone please help me? I have a Volkswagen Transporter Lwb 2002. There is a lot of black smoke coming from the exhaust when I accelerate and it has a loss of power. Any thoughts would be greatly appreciated please.

Answers

Have you got this fixed yet? I had exactly the same, the black smoke is unburnt diesel which was partly due to a faulty temperature gauge in the engine but also seemed to get worse with the loss of power which was caused by a turbo pipe hose coming off. It was just under the water bottle on the right hand side of the engine although mine is a T5. Hope you get it fixed - Rob Harding from England

Submitted: 31/05/2012 10:22:24 | ID: 10850

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Nhlanhla Matlhare, South Africa

Volkswagen Bora 1999

Hi there. I have a Volkswagen Bora V5 110kw motor and it`s cutting out and underpowered below 3k Revs. What could be wrong? I have taken it into the garage and they failed to fix this problem. Any ideas? (V5)

Answers

Some are saying if you replace the ignition key batteries your problem will be solved, try that - Desire Mungofa from Zimbabwe

Submitted: 31/05/2012 09:21:22 | ID: 10829

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Leigh Malgas , South Africa

Volkswagen Golf 1995

Hi. The heater etc does not work on my Volkswagen Golf, but when you drive it it gets awfully hot around the foot area of the car. Any suggestions as to why? (1.3)

Answers

In your engine bay next to your hot water pipes there is a valve with a silver wire covered in pvc coating. Check if it has not snapped. If so you will need to replace the wire because that wire opens and closes the valve according to your settings in the cab. I`ve just had mine replaced not so long ago. Good luck - Peter Radebe from South Africa

Submitted: 29/05/2012 15:11:58 | ID: 10827

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Faly, Norfolk

Volkswagen Bora 2001

When driving my Volkswagen Bora on the normal road most of the time I see a STOP sign on the dashboard of the car`s "ABS" system. When I switched off the car and a minute later tried to switch it back on I did not see the sign. What is the reason for the sign? Should I have anything to worry about and how do I check the ABS sensor? Thanks. (V5)

Answers

About the stop sign on the dashboard my Jetta V5 does show it when the water in the expansion bottle is below the required level. Check the water level first, first thing before running the engine. If this doesn’t help then carry water with you and try topping it after the stop appears, while the engine is running, this may help - Desire Mungofa from Zimbabwe

Submitted: 28/05/2012 10:56:11 | ID: 10747

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Wayne Easton, England

Volkswagen Passat 2006

I have a Volkswagen Passat 56 plate. When I’m driving around my clutch peddle is fine, but if I go onto a motorway for five minutes and come off I have to pump my pedal back up and it will come straight back. I have no leaks anywhere and the reservoir is full. I was told that it could be an electrical fault on the back of the box or the slave cylinder. Could anybody give me any clues to this please?

Answers

My Passat 2006 1.9 also has had this problem. It only seemed to happen when on the motorway with speeds of 70 plus. I have to put my foot under the pedal to lift up otherwise I am driving with a clutch of only a few inches of play and it can be very tricky to drive. Looking at the service history I noticed that the master clutch cylinder was replaced and the fluid was flushed with new, so I guess the problem started before I bought the car. I also have pumped the pedal to release to full up position, but have not had a problem now for over 8 months which is very strange - Paul Trayton from Norfolk

Submitted: 25/05/2012 09:13:59 | ID: 10725

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My Volkswagen Golf R32 is overheating even though the fans are coming on. Does anyone know what could be wrong?
Sharon Padden, Middlesex

Volkswagen Golf R32 2003

My Volkswagen Golf R32 is overheating even though the fans are coming on. Does anyone know what could be wrong?

Answers

First thing check your water, second check your engine oil. If they are all fine then your top gasket is over-heated and it need to be replaced - Edward Shigwedha from Namibia

Submitted: 25/05/2012 09:09:42 | ID: 10724

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Rory McShannon, Lincolnshire

Volkswagen Caddy 2001

My Volkswagen Caddy van won`t rev past 1000 rpm. Any ideas?

Answers

On other vehicles, (not the Caddy), it has been a really badly blocked fuel filter or faulty injectors. It needs a professional looking at I would suggest - Andrew Smith from England

Submitted: 24/05/2012 11:21:53 | ID: 10708

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Tam Aitken, Scotland

Volkswagen LT 1991

My Volkswagen LT has a flashing light on the temperature gauge. I have just bought this van but can`t find a coolant bottle. Can anyone advise me?

Answers

Mine has flashed forever dont know why - Greg Humble from Staffordshire

Submitted: 24/05/2012 11:12:56 | ID: 10704

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Darrin, Sussex

Volkswagen Polo 2003

I was wondering whether the 1.2s Volkswagen Polo has a cambelt?

Answers

Hi. I have asked this question myself and had it answered by the AA last month. The 1.2 does not have a cambelt, it has a chain which does not need renewing - Rob from Norfolk

Submitted: 24/05/2012 11:06:11 | ID: 10701

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Etienne, South Africa

Volkswagen Golf 2000

Hi. I hope someone can help me. At the back of my Volkswagen Golf`s engine block it started leaking water on what looks like a silver plate in the form of the circle. What is that and how can I fix it? (Cti golf)

Answers

That round silver plate is indented in the engine block and it`s called a welsh plug. Measure the welsh plug and ask for a replacement at your local spares dealer (use your measurement as reference when obtaining a replacement), our mechanics normally knock them out gently with a hammer and screw driver and clean the surface area from rust and any other muck that has gathered. Gently tap in the replacement welsh plug into place again. NOTE: This is a water line so ensure that the car has cooled down before doing this or rather take it in to have it fitted, as a welsh plug is not an expensive item to replace. Good luck - Demetrio Leira from South Africa

Submitted: 22/05/2012 14:36:54 | ID: 10659

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My Volkswagen Bora has been lowered by the previous owner...
Patrick Horn, Durham

Volkswagen Bora 2005

My Volkswagen Bora has been lowered by the previous owner. I have to be really carefull with speed humps as it catches the skid tray and from the tray to the road there’s only about two inches of clearance. Has anyone got any ideas?

Answers

The previous owner has fitted lowering springs but not uprated the shock absorbers so it’s too soft. Get some 30% up, rated shocks fitted - Roger Bergquist from Hertfordshire

Submitted: 22/05/2012 11:52:03 | ID: 10628

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Johnny Corbett , Ireland

Volkswagen Polo 1999

Does anyone know what number fuse is the oil warning light on my Volkswagen Polo?

Answers

According to my son’s manual for a 98 Polo, Fuse 21 (10 amp) is for the warning lamp system. Hope this helps you - Elaine Marshall from Yorkshire

Submitted: 22/05/2012 11:39:15 | ID: 10622

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Al, England

Volkswagen Touran 2007

Hi. My 2007 Volkswagen Touran 1.9tdi has a fault with the heating/ventilation fan. It basically only works when on speed 4 ie maximum. On the other speeds air does come through but you can hear that the fan is not pumping, so you only get a trickle of air. Can anyone help please? (1.9 tdi)

Answers

It’s the resitor, it sits inside the fan. It’s easy to get to - under the glove box. Costs about 30 quid from VW - Phil from Lincolnshire

I have used this step b step guide to fix the fan problem and it worked no problems so far for 9 months - http://www.vwt4forum.co.uk/showthread.php?t=143714 - Besnik M from England

Submitted: 17/05/2012 11:00:24 | ID: 10557

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Uddin Abed, England

Volkswagen Touran 2008

Can anyone tell me how many kilometres should I get out of one litre of diesel in my Volkswagen Touran? (diesel)

Answers

2003 1.9tdi: with 225000 kms! Motorway 6.3 l/100 = 15.8 litres/km Around town 8 l/100 = 12.5 l/km All of this is of course dependant on your "style" of driving - David Campbell from France

Submitted: 14/05/2012 14:13:29 | ID: 10505

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Zara, Bedfordshire

Volkswagen Golf 2007

We bought a Volkswagen Golf FSI last year, an 07 plate. It is parked on the street. Whenever it rains, we get water in the rear footwell (driver`s side), the rear seat gets wet, the boot interior gets wet and in prolonged rain it also gets wet in the driver`s footwell. I have tried sealant around the petrol cap cover but this has only partially solved it. Does anyone have any ideas? Thanks.(FSI)

Answers

Hi there, if somebody has previously made an attempt at stealing your car without you knowing they may have tried to force a door or window open causing damage to a seal in the process. If the seal has lifted from the paint work on the car sufficient enough to allow water to collect you may have a capillary action taking place in which water is drawn through the seal and into the dry interior of the car. Check all the seals, an easy way to check seals is to place toilet roll on all of the door/window edges and close the door/window. Leave it to rain, open the door/window and inspect the tissue, if it’s wet it will most probably stick to the seal and indicate the point of ingress. Alternatively ram a load of cling film in there... if your car stays dry you now know what the problem is, waxing a seal my sort this out too... Also, but very unlikely, you may have rust/corrosion on your inner wheel arch, this could explain wet rear seats... also check the seal around your aerial. If this is fine then you may have a more complex problem... the solutions above are also the most cost effective, if you have the time, write a list of all of the things you have checked or think it maybe, and run through it systematically removing the easiest to check, taking it to a garage could cost your very dearly to find out it was something really easy - Richard Greenhough from England

Submitted: 14/05/2012 10:43:26 | ID: 10462

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Chris Martin, England

Volkswagen Transporter 2005

My Volkswagen Transporter`s oil light comes on even when it`s topped up with oil. Any ideas?

Answers

The alternator should have 2 wires - check these as they are linked to the winking stage of the oil light on the older ones. Might be same... Anton Behrendt from Lancashire

If it’s the orange low oil indicator then disconnect the battery for 15 mins and try it again. I have had this on a few VWs and it resets the ecu - Stuart Meads from Essex

Submitted: 14/05/2012 10:19:08 | ID: 10458

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Does anyone know how to open the left door of my Volkswagen Touran if it is locked?
Paolo Russo, Italy

Volkswagen Touran 2007

Does anyone know how to open the left door of my Volkswagen Touran if it’s locked? It’s locked to open from the inside and outside. Is it possible to adjust the locks? Thank you. (Conceptline)

Answers

 

Try using the automatic door lock on the driver`s side door to lock, unlock, lock and then unlock again, this should work, it did with mine - David Gartside from Wiltshire

I had the same problem with my Touran, what I did is cleaned the battery contacts and also removed and cleaned the blue knob that is close to the positive negative terminal. Put the blue knob back after cleaning and tightened it hard. That way your left door will work fine. If the blue knob is slightly loose the left door won’t work - Alan from New Zealand

 

Submitted: 11/05/2012 10:04:26 | ID: 10430

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Khalid Badrudeen, South Africa

Volkswagen Touran 2005

My Volkswagen Touran has started losing power once I get to a speed of around 90 to 110 kmph. The turbo seems to boosting fine up until I reach this speed. I noticed that if I switch off the engine and then back on again it sort of resets and the power is back, but only until I speed up to the above speed again and it`s gone. Can this be explained or has anybody else had this problem? I would like to know more before going to a mechanic. (1.9 tdi 6 speed)

Answers

Turbo. And the electronics controlling it, sounds like a sensor that’s trying to protect (heat) something from damage. Could just need a good cleaning out, they get realy mucky... David Campbell from France

Submitted: 10/05/2012 14:06:42 | ID: 10393

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Ojo Popoola, Gabon

Volkswagen Sharan 1998

My Volkswagen Sharan is having difficulty starting and when it does start and you turn off the engine to turn it on again it struggles to start. Can anyone suggest a solution?

Answers

That`s called hard starting - change all your plugs and the cold start fuse - Ekan Aladosu from Nigeria

Submitted: 10/05/2012 10:08:56 | ID: 10368

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Can anyone advise me with a Volkswagen Polo Playa problem?
Brian Shoba, South Africa

Volkswagen Polo 1999

Can anyone advise me with a Volkswagen Polo Playa problem? We have just replaced the rings and bearings and now I am having a battle starting the car. It does not have the power that I was expecting and it keeps cutting off. When I told them that the timing does not seem right they suggested that I have to service my injector, but before it started cutting off it was starting very easily. Any suggestions?

Answers

I have the same problem. Just had the rings done and now the car is so lazy I can’t reach 120km/h or go over 4000rpm? Alta Leach from South Africa

Submitted: 10/05/2012 09:47:01 | ID: 10366

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Shereen, Australia

Volkswagen Polo 2011

Can anyone please tell me why my Volkswagen Polo (2011) TDI beeps at me in the mornings? There are no warning signs or alarms on the dashboard. The beeps stop when I start the engine. Please help as the dealership mechanics are confused too. (Diesel TDI)

Answers

That usually happens when the temperature drops below 4 degrees Celsius on the instrument cluster - Christian from South Africa

Submitted: 08/05/2012 17:21:23 | ID: 10357

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Kevin Moyse , Norfolk

Volkswagen Golf 2003

I replaced a split coolent pipe on my Volkswagen Golf tdi and refilled with coolent. I started the engine so that the coolent circulated but still have an error indicator "Stop coolent" coming on on the dashboard. Any suggestions?

Answers

Most new cars require sensors to be reset depending upon the type of sensor. A friend of mine replaced a washer bottle sensor and an oil sensor,... His washer sensor still beeps now even with a full washer bottle but I’m pretty sure he had the oil sensor re-set of it. Did it himself after a while - Richard Greenhough from England

Submitted: 08/05/2012 15:25:26 | ID: 10324

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Richard Sutherland , Lincolnshire

Volkswagen Passat 2002

My Volkswagen Passat has developed a vibration from the glovebox area that sounds like a mobile phone ringing on vibrate. Are there any relays behind the glovebox or anything else it may be? Please advise. (1 9 tdi 130)

Answers

I took my VW in for the exact same thing last week. They claim to have traced it back to a spring on the fuel filter. It will be replaced on Monday, hopefully solving the problem. Hope this helps - Jim Kench from Netherlands

Submitted: 08/05/2012 15:20:08 | ID: 10322

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Wendy Laycock , England

Volkswagen Golf 2000

My Volkswagen Golf`s brake lights are not working. I`ve checked the bulbs and they are fine and I was wondering if it`s the fuse, but do not know where to locate this. Any ideas please?

Answers

If lights do not work full stop, check the fuses. If the lights flicker and/or are really dim, check the fuses. If the lights work intermittently, check the fuses plus the earth connections. If the lights only work in the rain, after a storm or in really humid conditions check for corrosion on the bulb terminals, check all in line connections, check earth, measure resistance between bulb positive + and ground/the car chassis/negative terminal on battery. If resistance reading is lower the 10k... you have an electrical fault. (search the web or contact a main dealer and they will tell you of the location of the fuse box, the fuse box lid should show the location of the fuse that powers the lights). Hope this maybe of some help - Richard Greenhough from England

Submitted: 08/05/2012 12:03:20 | ID: 10298

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Mary Haberl , Australia

Volkswagen Transporter 2002

How do I replace the cigarette lighter in my Volkswagen Transporter? Thanks for any help.

Answers

Yeah mate... Take it to your nearest VW dealer... Sweet - Dave Smith from England

Submitted: 03/05/2012 11:48:46 | ID: 10266

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Martin Hall , Yorkshire

Volkswagen Caddy 1999

My Volkswagen Caddy van fires up every time but then dies straight away, even with my foot to the floor on the accelerator. Any ideas please?

Answers

I would suggest a faulty EGR valve - Andrew Smith from England

Submitted: 01/05/2012 12:30:25 | ID: 10222

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My Volkswagen Passat has never given me an ounce of trouble until lately
James, Ireland

Volkswagen Passat 2001

My Volkswagen Passat has never given me an ounce of trouble until lately. I have noticed that once my car reaches over 2000 revs the car takes off and nearly drives itself. Even when I take my foot off the throttle the car continues on driving on it`s own power, while also shuddering a sharp series of jerks. Does anyone have any idea what may be causing this?

Answers

I don´t know if it is the same problem but at least is similar. When I acelerate over 80km/h it start to inject fuel on its own. Unfortunatly I have no answer for it, I went to several garages and nothing. The ECU doesn’t store any error, so only if they desassemble the whole system, which I dont go for - Vasco Penela from Portugal

Passats that age may have cruise control fitted, the on / off is on the wiper arm upper side. Off is towards the driver wheel. I drive an 04 Passat Highline est, yours should be the same, well 01 to 05 do. Hope this explains your problem, good luck - John Carlin from Northern Ireland

Submitted: 30/04/2012 17:21:13 | ID: 10187

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Rob, Norfolk

Volkswagen Polo 2005

I drove over a hump in the road with my Volkswagen Polo`s wipers on. After the hump my dashboard displayed that the boot was open when it wasn`t, the horn came on and wouldn’t switch off and the wipers wouldn`t switch off. I removed the key and locked the door but the horn and wipers were still going and the boot was not locking or unlocking on the central locking. It has been in the garage for over a week and all they have come up with is that the battery drains overnight. Can anyone help please? 1.2)

Answers

In answer to my own question, it turned out to be a corroded connection at the rear which caused a spike to fry the control module under the dash, £700 repair bill ouch!! Rob from Norfolk

Submitted: 30/04/2012 16:55:03 | ID: 10182

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The reverse parking sensor on my Volkswagen Bora has stopped working. Is there a fuse somewhere for it?
Richard Wal;ter, Berkshire

Volkswagen Bora 2005

The reverse parking sensor on my Volkswagen Bora has stopped working. Is there a fuse somewhere for it? (TDi 130)

Answers

Open the bonnet, you see a switch screwed on top of the gear housing. It has two wires on its end. Have it tested to know its status - Tunde Ogundipe from Nigeria

Submitted: 30/04/2012 14:35:54 | ID: 10151

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Rui Merralls , Kent

Volkswagen Transporter 2008

Hi. My windscreen wipers on my Volkswagen Transporter suddenly stopped working the other day and now sometimes they work, sometimes they stop and don’t work. Is there a control box in the dashboard or any relays that may be faulty? Any help would be much appreciated. Regards.

Answers

Hi, I had the same problem when mine had been on for about half an hour, changed wiper motor and now seems to be okay. Van has done about 100k. 2008 model. Worth just checking bonnet is closed properly first - Tony Hazelwood from Cheshire

Hi,Ii had the same problem on my 54 T5. After trying many local garages I took it to the main dealer for a full check. They said that the wires behind the passenger dashboard (responsible for operation of wipers ) had worn due to movement and vibration, causing the wipers to stop working altogether. £250 later it is now fine apparently the dash had to be removed and the wires replaced. I suppose anybody savy could do it themselves. Hope this helps, cheers. Now I have problems with intermitent engine power... Philip Lonsdale from Durham

Submitted: 25/04/2012 12:43:03 | ID: 10087

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Colin Williams, England

Volkswagen Golf 2003

My Volkswagen Golf mk4 displays alternator workshop on the dashboard and it sometimes cuts out. Please could anyone help me with this problem? Thanks.

Answers

My Golf was doing the same as this and I had broken down and all the lights came on the dashboard. My alternator wire that goes to the battery had burned out and broken so it cost me £85. Kelly Williams from Staffordshire.

Submitted: 24/04/2012 10:26:41 | ID: 10061

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The oil filter in my Volkswagen Caddy is collapsing. Does anyone have any ideas?
Jim Flynn, Ireland

Volkswagen Caddy 2007

The oil filter in my Volkswagen Caddy is collapsing. Does anyone have any ideas?

Answers

The oil suction strainer is blocked in the sump, easy repair - Denis from County Antrim

Submitted: 23/04/2012 14:18:53 | ID: 10038

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I need to upgrade my Volkswagen LT to new emission standards. What parts do I need?
Philip Dickens, Nottinghamshire

Volkswagen LT 2001

I need to upgrade my Volkswagen LT to new emission standards. What parts do I need? (35)

Answers

Have a look on TFL website, they did have a number plate thing on there, you just type you number plate in and it’ll tell you if you can take it in or not. I’ve got a 2002 LT which I believe can still go into London. I’ve talked to builders before who have updated their vans to w reg ones for the emissions... although I would quote myself on that last bit - Will from England

Submitted: 23/04/2012 12:15:42 | ID: 10019

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Tony Rayan, England

Volkswagen Bora 2005

What is the small button next to the driver`s side seat of my Volkswagen Bora for?

Answers

It’s to turn on and of your alarm sensors inside the car... so if you leave your kids in the car quickly to go to the shop it doesn’t set the alarm off when you lock the car :) Richard from Berkshire

Submitted: 23/04/2012 10:40:48 | ID: 10003

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Mike Whitelock , Westmoorland

Volkswagen Caddy 2004

How do I replace the driver`s side headlight cluster on my Volkswagen Caddy? (Panel van)

Answers

I would like to know myself... if you have found out? Steven Parkes from England

Submitted: 20/04/2012 14:05:35 | ID: 9979

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After driving over a hump my Volkswagen Polo horn started sounding...
Rob, England

Volkswagen Polo 2005

After driving over a hump my Volkswagen Polo`s horn started sounding. The dashboard said that the boot was open but it wasn`t and the wipers began to run continuously. I turned the ignition off and removed the key but the wipers and horn kept going. I then disconnected the battery, removed the fuses for the horn and wipers and reconnected the battery, but the boot is not working on c/l and as soon as I replaced the fuses the horn and wipers came back on with no ignition. Can anyone help please? (1.2)

Answers

Had the same problem, turned out to be the main control unit shorted out. Needs to be replaced. Not many left in supply! Good luck - Pete van Schie from South Africa

Submitted: 20/04/2012 11:59:59 | ID: 9977

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My Volkswagen Crafter heater plug light keeps coming on and going into lame mode. Any suggestions why?
Michael Crighton, Aberdeenshire

Volkswagen Crafter 2008

My Volkswagen Crafter`s heater plug light keeps coming on and going into lame mode. Any suggestions why?

Answers

It’ll be the glow plug wiring. Take it to a diesel mechanic or an autoelectrician for a sub £100 repair - Adam Macleod from Scotland

Submitted: 20/04/2012 10:14:11 | ID: 9962

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The front passenger door will not open from the inside or outside...
del Sanderson, Powys

Volkswagen Passat Estate 1997

I have a 1997 Volkswagen Passat Estate tdi. The front passenger door won`t open from the inside or outside but the button goes up and down as if it was locking and unlocking. Is there a way of opening the door? Thank you.

Answers

I have the same problem, I would appreciate any help... Emo from Sweden

Submitted: 20/04/2012 09:34:52 | ID: 9952

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Leslie Roles, Hertfordshire

Volkswagen Golf 2008

When my Volkswagen Golf is running my headlights on low beam are on all of the time, even when the switch is in the off position. I have lost control of the front fog lights and rear fog lights. When in the automatic position the low beam is always on. Any ideas please? (2.0 TDI)

Answers

Hi there, this sounds like it could be an earth fault. A friend of mine did a dodgy fog light install and made a crap negative/earth connection in the process, when he indicated left his fog lamps would illuminate and do crazy things - Richard Greenhough from England

Submitted: 19/04/2012 16:33:48 | ID: 9948

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Shaqir Lusha, London

Volkswagen Touran 2006

I have a Volkswagen Touran and I am getting an oil leak at the centre rear top of the engine. I just don’t want to take the car to the dealer before getting an idea of what`s wrong with it. Can anyone help me with this please? Thanks. (Touran)

Answers

Have a look at the egr valve, there is a small hole which oil leaks out. I have taken the egr valve off and cleaned it as there was a build up of soot and it’s ok now - Phil from England

Submitted: 17/04/2012 12:36:52 | ID: 9887

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My Volkswagen Passat 2005 new model will not start straight away when I put the key in...
Patrick Donnellan, Ireland

Volkswagen Passat 2005

My Volkswagen Passat 2005 new model won`t start straight away when I put the key in. The yellow engine warning light comes on and a yellow coil. Also a red cirlce with a line through it comes on and nothing happens. I have to take out the key and slowly put it in and wait for the lights to come on, then wait until they go off and try to start it again. Sometimes I could be waiting 5 or 10 minutes for the car to start. Any ideas about why this is happening?

Answers

Hi, mine does the same, it’s the egr valve - Michael Hedley from England

Submitted: 17/04/2012 11:57:11 | ID: 9880

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Duncan Kane, South Africa

Volkswagen Touran 2006

When unlocking my Volkswagen Touran are the headlights meant to come on like the VW 2007 Jetta? (1.9tdi)

Answers

It can be coded with VCDS in 2 minutes, and is called ’Leaving home’. KatManDu from Norway

Submitted: 16/04/2012 11:53:00 | ID: 9842

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Why does my Volkswagen Polo jerk but show no faults?
Riaan Van Heerden, South Africa

Volkswagen Polo 2005

Why does my Volkswagen Polo jerk but show no faults? (1.9 tdi)

Answers

You can check your recirculating valve try replacing it because mine too was jerking but no faults. We unplugged, car stil running 8 months see if does - Musa Mashinini from South Africa

Submitted: 13/04/2012 14:19:06 | ID: 9800

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Stephen Henry, England

Volkswagen Caddy 2006

Hi. My 2006 Volkswagen Caddy sdi won’t start after about 90 miles. I fill the tank up and drive but when I get to about a third of a tank it cuts out and won’t start as if it`s run out of fuel. If I put a can of fuel in it will start again after turning it over until the fuel gets to the engine. I’ve had the sender unit out and that looks fine. Can anyone help? (Sdi)

Answers

Try changing the fuel pump and fuel filter - Chris V from Australia

Hi, I feel mine has the same problem it seems to run fine with a full tank but when it drops below halfway it can cut out at low revs or can be very hard to start I have had the fuel pump and filter changed though. Any other suggestions? - Richard Coughlan from Ireland

I would think that there is something wrong with the sender unit in the tank or the fuel gauge - Gary Cloona from Ireland

Submitted: 12/04/2012 15:28:45 | ID: 9715

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Christopher, Wales

Volkswagen Transporter 2004

My Volkswagen Transporter has done 15,0000 miles. The van is shaking quite a bit when idling but the rev counter stays in the correct position. The vehicle also seems to lack a little power and shakes slightly when driving. Does anyone have any ideas? (T 28 / 130 2.5 diesel )

Answers

Chris, have just experienced the same problem. Injector for cylinder 3 had somehow vibrated loose and was causing slight shake on tick over which could also be felt by passengers in the back once running. Power was down but not significantly. Expensive job to replace the injector in a garage even more expensive if you don’t as it will eventually trash the head - Tim Hopkins from Cardiff

Submitted: 12/04/2012 15:18:35 | ID: 9712

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Neil Oliver , Yorkshire

Volkswagen Caddy 2002

My Volkswagen Caddy overheats whilst travelling down motorways but not on local roads and whilst parked. Can anyone help? (1.9 sdi)

Answers

The impellor on the water pump has gone, it needs a new water pump and get the cam belt done at the same time - Andrew Smith from England

Submitted: 12/04/2012 11:11:08 | ID: 9675

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Jimmy Smith, South Africa

Volkswagen Polo 2007

Can anybody tell me where the fuse box of a 2007 Volkswagen Polo Playa is located?

Answers

On the righthand side of your dashboard, it is almost parellell to your righthand side mirror - Takalani Makuya from South Africa

Submitted: 10/04/2012 15:37:08 | ID: 9627

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I can hear air coming through the brake pedal of my Volkswagen Caddy...
Connor Kerr, Ireland

Volkswagen Caddy 2002

Hi. I can hear air coming through the brake pedal of my Volkswagen Caddy. It can sometimes make a whistling noise which is very annoying. Can anybody tell me what this is? Also my heater only works when on power 4, no air is blowing out when it is on power 1, 2 or 3? I heard that it`s a resistor below the passenger glove box,, is this true? If so how much does one cost and are they easily replaced? Thanks.

Answers

Not too sure about your brake pedal but as far as your heater goes its definitely the resistor, they’re only £15 and they take 5 minutes to replace if you look under your passenger glovebox there’s a long white plug with about 6 wires going to it I think all you have to do is push the tab and pull the resistor out then you just push the tab on the connection and it’s off fit in reverse order - Anthony from Yorkshire

Submitted: 10/04/2012 14:38:19 | ID: 9606

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Jason Rees, Wiltshire

Volkswagen Sharan

Every time that I start up my Volkswagen Sharan it tells me to check the brake pads and discs. I have done this and they don`t need to be changed yet and also when braking it shakes from 60mph onwards. Can anyone advise please? (1.9tdi Sport)

Answers

I’ve had this problem before and it’s the cable that runs from the pad sensor up into the arch there will be a broken cable, usually just behind the block connector. If you’re handy with a soldering iron you can mend, if not you will have to replace that cable up to the next block connector - Ian Silvester from Kent

Submitted: 10/04/2012 11:31:13 | ID: 9576

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Paul White , Kent

Volkswagen Touran 2005

Always starts when cold on first flick of the key, but if I try to restart when the engine is hot it misfires and kicks back and takes two or three goes to get it going, this has been going on for a year but is gradually getting worse. How come? It has done almost 90,000 miles and recently had the ESP sensors replaced (£1,300). (1.9SE TDi)

Answers

A typical problem with the Touran. When the engine is hot (above 70C), it delivers too little fuel for a start, and you have to crank it for 3-4 secs. You have to see a car tuner to program to really get rid of it - KatManDu from Norway

This had me going for ages, a few forums later and it turns out when the engine is hot it will not start very easily unless it’s fast enough. I’m glad to say a change of the battery fixed mine, it used to always start from cold perfectly, but when hot it was a nightmare to start, and when it did it was a judder. Others have said they needed a new starter motor but luckily mine’s perfect now with the new battery - Darren Ardener from England

Submitted: 03/04/2012 08:56:19 | ID: 9503

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Wendy Coulthard , Yorkshire

Volkswagen Polo 1999

How do you replace the thermostat?

Answers

I have the same issue. However, make it clear in your question which thermostat housing you have. The engine code is AEE for all models from 1995-99. However, for the last few months of the run (= T reg) the housing changed and it’s difficult to know exactly where it is located in this complex housing. The Haynes manual doesn’t take you this far (T reg) into that production run. Sorry I can’t help further, still looking for a complete solution, hope this helps - Kevin Upton from Hampshire

Submitted: 02/04/2012 09:57:37 | ID: 9485

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Debbie McLaughlin, Northern Ireland

Volkswagen Golf 1999

My Volkswagen Golf’s brakes are solid on the pedals and the warning light keeps coming on. What could the problem be?

Answers

Have you tried topping up your brake fluid as I had the same problem a few weeks ago and the warning light has stopped. I hope this helps - Lynda Budd from Sussex

Submitted: 30/03/2012 12:01:47 | ID: 9445

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Andy, England

Volkswagen Transporter 1989

The engine of my Volkswagen Transporter smokes a lot on start up for several minutes but disappears when the engine is warm. Any ideas? (diesel)

Answers

Hi,what colour is the smoke? Are you having to top-up your engine oil frequently? When going downhill at speed suddenly remove your foot from the accelerator, look into your rear mirrors, can you see a puff of bellowing smoke? - George Giltrap from Kent

Submitted: 27/03/2012 11:27:45 | ID: 9346

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Andrew Brown, England

Volkswagen Transporter 2005

Hi. My Volkswagen Transporter T5 Ecu`s computer is not connecting. Can some one help please?

Answers

Hi, did you get this problem solved, have the same thing on my ’06 Caravelle. AC says the ecu and computer are not talking - Dave from Warwickshire

Submitted: 27/03/2012 11:03:06 | ID: 9337

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I have a 2007 Volkswagen Crafter and am having issues with opening the door with the keys
Abdul, Herefordshire

Volkswagen Crafter 2007

I have a 2007 Volkswagen Crafter and am having issues with opening the door with the keys. The battery is flat and the vehicle has not been started in a while. I would have thought that even with the battery being flat I was able to open the door by using the key but that is not working. Could someone please provide a solution? Thanks.

Answers

Key won’t work because the arm inside door has fallen off, mine was the same - Brian Smith from Ireland

Submitted: 23/03/2012 14:31:51 | ID: 9306

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My Volkswagen Transporter T5 has started rattling when I release the clutch
Tim, Sussex

Volkswagen Transporter 2006

My Volkswagen Transporter t5 has started rattling when I release the clutch. Would this be the gearbox?

Answers

Sounds like a thrust bearing, you need to take the gear box off the bearing. It is not expensive but it`s a big job - Burnsy from County Antrim

Sounds like dual mass flywheel - Paul from Kent

Sounds like the flywheel to me. Change clutch and bearing at the same time - Tim from England

Submitted: 22/03/2012 11:48:00 | ID: 9268

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John Hannon, England

Volkswagen Caddy 2007

My Volkswagen Caddy has oil in the coolant resevoir tank. I have emptied it but it has refilled again. The van is still running perfectly. Is it a gasket problem or a fault with the water coolant pump as some one suggested? I don`t want to pay for a new head gasket and then have to fix the pump. Any ideas please? (1.9 tdi.)

Answers

Sounds like an oil cooler leak. I had the same thing on my 2005 Passat 1.8t gas. Not sure if the TDI has an oil cooler. Mine is between the oil filter and the engine, where the filter srews on - Brett Hayes from United States of America

Dunno if it’s too late, I’ve a 2007 Caddy. I thought the head was gone did a sniffer test on the coolant to see was there any traces of fuel all good there, the oil cooler is a common fault and not too expensive to replace. When you flush the coolant flush the system with washing powder, it removes the oil quite well - Niall O Brien from Ireland

Submitted: 20/03/2012 11:23:11 | ID: 9223

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Thekiso Sehloho, South Africa

Volkswagen Polo 1998

Can anyone tell me where I can obtain a maintenance manual for my Volkswagen Polo?

Answers

I ordered a VW Polo 2002-2005 Haynes manual from Amazon, it was brand new and a very reasonable price, give it a try - Sylvia Josephs from England

This Polo car is so frustrating, it was made by Volkswagen South Africa, built by different parts eg from Golfs, Seats etc It`s a mix of parts on this stupid car. It`s a brainstorm of VW SA and you can`t get any workshop manual for it. This also applies to cars made from Brazil. I`m sorry, you cannot get it if it is South Africa made - Josh Sun from South Africa

Submitted: 19/03/2012 15:36:58 | ID: 9184

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Kirsty Davies, England

Volkswagen Passat 1999

My Volkswagen Passatt 1.8 sometimes sounds like a diesel. Why would this be? (1.8)

Answers

Possible low oil pressure - Nick Jones from Yorkshire.

Submitted: 19/03/2012 14:20:47 | ID: 9173

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What is the item between the coolant reservoir and the washer bottle in the engine bay of my Volkswagen Bora?
Frank Gibson, Northumberland

Volkswagen Bora 1999

What is the item between the coolant reservoir and the washer bottle in the engine bay of my Volkswagen Bora? It has two pipes leading to it, one appears to come from the intake manifold, the other disappears down the side of the bay. My engine was mis-firing and there were cracks like an electrical discharge coming from the item I’m asking about. Any ideas please? (SE)

Answers

The fuel filter - Dean Yeandle from Blaenau Gwent

Submitted: 19/03/2012 12:40:34 | ID: 9163

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John Williamson, Lancashire

Volkswagen LT 2000

Hi. I`ve just bought a Volkswagen LT 35 extra long wheel base tdi 2000 and it is very under powered, but when I unplug the air flow meter wire it goes a bit better. Does anyone have any ideas? (tdi)

Answers

Hi. Replace the air flow meter John. My LT was the same I got one off unpart £80 all in. Now pulls like a train - Steve Clark from Cheshire

Submitted: 19/03/2012 11:53:08 | ID: 9149

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Julie Malbon, England

Volkswagen Lupo 1999

I purchased my Volkswagen Lupo 1.4E petrol 1999 a month ago. It came with a full service history and has just been fully serviced with MOT which it passed with flying colours. However, it has started to puff a black cloud of smoke out of the exhaust every now and then. It seems to lose power as it puffs the cloud of smoke out and then it`s fine? It happens when I am slowing down or changing to lower gear. It has been back in the garage but they cannot find any fault. Any ideas anyone?(1.4e)

Answers

Had the same problem, garage thought it was either faulty injectors or cooling sensors, got both checked, the cooling sensors were responsible, costs about £80 (checking the injectors was more expensive though) - Ronnie Ward from Nottinghamshire

Submitted: 19/03/2012 10:28:26 | ID: 9131

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Chris Sydlak, Australia

Volkswagen Transporter 2006

Hi. My Volkswagen Transporter T5 runs really roughly when the fuel tank is under half full. I replaced the fuel filter 2 weeks ago. I filled the tank up and nothing happened for 300kms and then it ran roughly again . I would pull over, restart the engine and sometimes it would run normally but this would not happen all of the time. It would run fine for another 20 kms but then happen again. I`ve been to see 4 mechanics and all have said that they need to take the tank out. What can it be? (T5)

Answers

Try taking your fuel filler cap off when the problem arises. If this cures the problem, replace cap - Mark from Derbyshire

Sounds like the breather is blocked so as the fuel comes out it creates a vaccum. If it runs ok with the cap off then buy a new cap - John from Aberdeenshire

Submitted: 19/03/2012 10:23:05 | ID: 9130

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Rich Beavan, Wiltshire

Volkswagen Crafter 2007

My Volkswagen Crafter is using a lot of oil and there is excessive smoking on overrun. DPF is okay and turbo has been checked. Any ideas?

Answers

I have the same problem on my 109 57 plate 130000 miles. I am going to remove head shortly as water pump failed and has blown head gasket and oil prob could be piston rings. Will post if I cure - Karl Brant from Essex

Submitted: 13/03/2012 12:24:00 | ID: 9028

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Steve Spangenberg, South Africa

Volkswagen Caravelle 2004

The rear window wiper of my Volkswagen Caravelle will not switch off. I can press the wiper lever forward as many times as I please. I have removed the battery and replaced it but still the wiper keeps going on the timer. Please help. What do I do to correct this?

Answers

There is a button on the end of the wiper arm control, push it and it should stop - Simo from England

Submitted: 13/03/2012 12:00:44 | ID: 9022

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Graham Allen, Northern Ireland

Volkswagen Passat 2002

About a year ago my Volkswagen Passat started losing power. It went ok again but then it went off and on, but now when it hits 4000 or 5000 rpm it loses power?

Answers

I have the same problem on my 2003 Passat tdi. When driving above 3000rpm, the turbo dies. If I quickly restart, the car power returns. HELP - Azeem Mohammed from England

Submitted: 13/03/2012 11:55:29 | ID: 9020

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Ollie Fernihough, Worcestershire

Volkswagen Crafter 2008

Hi. I have just bought a 08 plate VW Crafter lwb van. I don’t know if it me being thick, but I can’t find how you adjust the mirrors. Thanks.

Answers

Are they manual or electric? If they are manual you just carefully push the glass to adjust - Gareth Williams from Kent

Submitted: 13/03/2012 11:18:27 | ID: 9009

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Donna Hansen, Cornwall

Volkswagen Touran 2006

I have seen this question on many forums but no-one seems to have the answer. The climate control on my Volkswagen Touran is fine for the first hour or so on a long run and then you can’t get the air flow up, whether you want hot or cold. The fan sounds as if it’s running full tilt but very little comes out of the vents. Great fun, either boiling hot or freezing cold in the car dependent upon the weather. VW tell me it’s normal, but I am pretty sure it didn’t used to do it and three garages have so far not been able to solve it. Help! Thanks guys!(2.0 diesel tdi sport)

Answers

My heater (dual climate) was very weak and cold down one side and warm on the other. It needed a new stepper motor. You need the specific AC tool to run diagnostic so try a VW dealer - Paul Waterhouse from New Zealand

Submitted: 13/03/2012 09:23:29 | ID: 8972

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Sadie King, England

Volkswagen Touran 2003

My Volkswagen Touran has trouble starting. It will only start on glow plug light. Glow plugs have now been changed and still the problem persists. Has anyone had this trouble? If so how did you resolve this? The mechanics that have looked at it have not come across this before...

Answers

Hello. What fault code did you get? Marius Zvi from Lithuania

Submitted: 13/03/2012 09:06:20 | ID: 8968

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Charles McGlynn, Lanarkshire

Volkswagen Caddy 1997

I need help with removing the oil sump from my VW Polo Caddy Diesel Van. I have removed all bolts, plus difficult ones; sump is loose but can’t get it out. Can anyone help or advise?

Answers

Hi there, I came across your question on removing your Caddy sump. I have same problem & wondered if you’d managed to solve it? Thank you - Mike from Oxfordshire

Submitted: 13/03/2012 08:41:23 | ID: 8962

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Kunda Jones, Hampshire

Volkswagen Polo 2009

When I start it, my Volkswagen Polo over revs then settles down once warm. The dealer has changed the cam shaft but things are still the same. Any further ideas anyone? (1.4 petrol)

Answers

You should have your automatic charge checked and the idle setting reset - Natanegara from South Africa

Submitted: 13/03/2012 08:11:20 | ID: 8957

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Hazim C, Devon

Volkswagen Transporter 2010

I recently had my Volkswagen Transporter T5 GP panel van converted to a camper. When I picked the van up from conversion the front and rear screen washers did not work. Any ideas? The conversion company have said that nothing they have done could have caused this...

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I had a problem with Leisuredrive when they converted my van. The autoelectrician says this sort of thing happens all the time with converters drilling through cables. All you can do is take it to a VW dealer and get is put on the diagnostics machine - Charlie Cooper from Vale of Glamorgan

Submitted: 12/03/2012 09:43:48 | ID: 8929

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Tiffany Alejandro, United States of America

Volkswagen Passat 2003

On my Passat there was smoke coming out of the emergency light switch, then my blinker lights stop working. What does that mean?

Answers

I had similar problem in mine, i.e. the indicator switch stopped working and it wasn´t until I pulled out the emergency light switch I felt the heat. You should pull out the switch and replace, relatively easy task - Elfar Gudjonsson from Iceland

Submitted: 09/03/2012 15:27:51 | ID: 8912

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Denis Joseph, New Zealand

Volkswagen Polo 2000

Are there any warning signs that indicate a need to change the cam belt in VW Polo 2000? It’s done 138 k but I don’t know its history. Thanks folks. (1.4)

Answers

According to the manual, it should be done every 40,000 miles, aside from that, mine is coming up and I haven’t noticed anything as of yet - Bryony York from Bedfordshire

Submitted: 09/03/2012 14:57:25 | ID: 8910

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Greg Lax, Gloucestershire

Volkswagen Caddy 2011

My 1.6 tdi Caddy has just under 60,000 miles and has developed a problem the last couple of days... Once the van is in traffic - on pull away the engine pinks quite loudly but on the motorway it runs fine but once back to idling in pinks/knocks again. Any ideas?

Answers

I had the same problem with mine. It was the pully and the tentioner pully that drives the aux belt onto the alternator - Steven Parkes from England

Submitted: 08/03/2012 07:56:14 | ID: 8850

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Susan Knowles, Buckinghamshire

Volkswagen Golf 2005

A green warning symbol has come up on my dashboard. It looks like a round instrument gauge with an arrow coming from it. What does this indicate? It has just been into a hand car wash for a valet so I am wondering if a switch has been touched in the process? (1.9 tdi)

Answers

Hi, it’s the cruise control indicator - there is a small switch on top of the indicator stalk - move it to the off position and it will go out. Cheers - Gary Mowbray from Ayrshire

Submitted: 07/03/2012 17:27:07 | ID: 8845

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Has anyone suffered problems with the driver and passenger windows opening when the engine is turned off?
Brian Marston, Yorkshire

Volkswagen Touran 2005

Has anyone suffered problems with the driver and passenger windows opening when the engine is turned off? I have come back to the car after leaving it locked and windows being up to finding them both three quarters down on my return, can happen periodically. Also having problems with windscreen steaming up whilst driving to point of having to stop and clear manually with demister cloth. Been told could be pollen filter, does anyone know where I can find this in this model?

Answers

Yes, we have found the windows down like that on a couple of occasions but I am sorry to tell you that I don’t know the answer, the car just stopped doing it. Someone mentioned that I might be touching something on the key as I left the car, causing the windows to open but I can’t be sure - Donna Hansen from Cornwall

Yes, my 2007 Touran does this now and again... Today in fact! I wonder if it happens when I go back to the car and click to unlock it - if I hold button down at bit longer or somethimg though? Mog Eva from England

On Vauxhall (VW may be the same) cars, pressing and holding the unlock button on the key fob brings the two front windows down. Try this on your car, if the same happens then it looks like you have found the probable issue. (My 2-year old son got hold of the car keys and opened the windows from inside the house a couple of times. I went out to the car in the morning to find both front windows wide open.) - Lee from Bury

The VW remote will open all the windows of a locked car, by holding down the ’unlock’ function for over 3-4 seconds. You can close all of them too with the lock button. It should not be doing this on its own, is a child playing with your keys? The pollen filter is just under the glove box: remove the soft lower trim/covering from under the glove box and you will see a panel that you slide sideways and the filter will pull out. Normaly the pollen filter should be and stay dry, are there any wet leaves blocking the air vents at the base of your front windscreen? If so remove them. David Campbell from France

Hi.Yes I have the same problem with my Audi A6. I have found out that when you lock your car with remote control twice or more or you press the unlock button after you locked the car and this can lower all four windows come down it self half way or 3/4 down. Or you set the alarm button inside the car for in-car sensor off and this can be lower the windows down as well. And the problems with windscreen steaming up is either you used Econ or inner air circulation. I hope this helps - Phong Dinh from Staffordshire

This is not only for Touran. I had the same issue with Polo. It’s one fully or open few inches!! Shan N from Hampshire

Submitted: 07/03/2012 14:09:12 | ID: 8825

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Ge Samuel, England

Volkswagen Passat 2007

Hello, I have VW Passat 2007 1.99-litre diesel. Is it possible to change the Audio system and put in a Satnav and DVD system? Also, I have connection for Mobile phone function as well. Thank you.

Answers

It is possible to change. All you need to do is to get the one that will be compatible with the Passat. I have a highline and I fixed the dvd and it works perfectly well till now - Adedamola Makinde from Nigeria

Submitted: 07/03/2012 11:47:10 | ID: 8816

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Christina Ellis, Perthshire

Volkswagen Polo 2002

Where is the rear wiper fluid tank on my Polo 02 plate? I would love to find out! I have been looking for weeks but still no luck : s

Answers

On mine there is only the one in the engine compartment for both front and back - John Doe from Yorkshire

Submitted: 06/03/2012 10:38:31 | ID: 8788

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My Volkswagen Golf alarm will not turn on or off when I press the buttons on the key
Carima Maddeb, South Africa

Volkswagen Golf 2004

My Volkswagen Golf’s alarm won’t turn on or off when I press the buttons on the key. When I unlock the doors manually the alarm goes off. What seems to be the problem? (1.4i)

Answers

Change your remote batteries - Roy Mentoor from South Africa

Submitted: 05/03/2012 17:22:19 | ID: 8757

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Richard Davids, South Africa

Volkswagen Polo 1999

When I start my Volkswagen Polo and drives off everything is fine but when I put my foot down to go faster and change gear the car just slows down. It feels like it is losing power - has anyone else experienced this?

Answers

Hiya, I’m experiencing the same thing with my Polo. 2, 3, 4 and 5th gear is just ridiculous, there is no power. I’ve tried new distributor cap and rotor arm but still won’t go. I have been told it could be my timing that is out, so that is my next thing to try. I have not a clue, was beginning to think she was on her way out as it’s a P reg that I’ve got - Clare Hutcheon from Angus (Forfarshire)

Please check the crenk pull behind the pull it might finished the pin lock on crenk pull - Renock Khumalo from South Africa

Just an idea, check the pipes for air intake. I drove a tdi Land Rover once and the rubber turbo intake pipes for air would close on acceleration, then the engine would die. The hoses needed replacing - Terence Brown from Botswana

Is the Engine Management System light on? Mine did exactly what yours is doing the minute the light came on. They changed a solenoid valve and it does not lose power anymore but the light is still coming on - Chenel Robey from South Africa

Submitted: 05/03/2012 14:15:03 | ID: 8734

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Pat Bell, County Antrim

Volkswagen Passat 2004

I have lost the display on my Volkswagen Passat dashboard, just a bright red light, also a warning light like an upside down light bulb has come on. The manual says it’s a fuse but no fuses are gone...

Answers

I have had this happen twice. I have figured it out. First, find the fuse for the display. Just take them out on at a time replacing them as you go, until you find the one that makes the display light go out. After a few seconds replace this fuse and the light should stay off. You may then wish to reset your service light if it is one. To do this with the ignition switched off, press and hold in the odometer button, keeping it pressed in turn on the ignition, then, with it still pressed in, turn the clock know to the right and hold the service light should then be reset. To test turn ignition off then on again. You should be back to normal - Steve Bell from Lancashire

Submitted: 28/02/2012 15:37:31 | ID: 8667

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Tony Drinkeld, England

Volkswagen Transporter 2007

Hi all, can anybody help, my 07 T5 2.5 has a sort of misfire from tickover up to 1800-1900 revs, after that it’s OK, no loss of power or smoke and no problems up to 70-80+.

Answers

EGR valve. Had an identical problem on two Passats. I disconnected that and never had an issue since. Done almost 160K now on the current one - Jason from Staffordshire

Hi my VW Transporter T5 ecu and the computer are not connecting. Why? Can someone help me please? Andrew Brown from England

Submitted: 28/02/2012 15:33:20 | ID: 8663

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Frank Corcoran, Ireland

Volkswagen Golf 2006

When I start my Volkswagen Golf I get a warning message to check the engine coolant and to stop driving the car. I checked the coolant levels and they look to be OK. When I open the hood, I can hear a continuous beep noise coming from the engine. It’s a gold TDI. My theory is there is something wrong with the engine coolant sensor. I ran over a football yesterday have a feeling if may have done some damage to the underside of the engine. Would it be safe to drive the car to my mechanic 8 miles away?

Answers

My Polo won’t start... I turn the ignition, it revs for a second, and then drops off, no matter how much I rev the gas. Sometimes it starts first time, sometimes it takes 20 attempts - Shoaib Raza from Dumfriesshire

Submitted: 28/02/2012 08:04:34 | ID: 8633

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Colin Foster, Staffordshire

Volkswagen Crafter 2008

Hi, I have a 2008 VW Crafter with a 2.5 engine. Sometimes the revs go up to 1000 and the engine then knocks at 2000 revs. This lasts for a while then goes away, sometimes I have to turn the engine off and restart it. Can anyone tell me what is wrong, is it a sensor or is it more expensive? Thanks.

Answers

It is the diesel particulate filter being cleaned. The engine knocking at 2000rpm will only happen when under hard accelaration. This happens every two to three days with my crafter for about two mins depending whether it is around town or not. There is nothing to worry about as this is the electronics injecting diesel into the diesel particulate filter to burn the carbon and clean the diesel partculate filter. This will occur more frequently if you do a lot of around town driving - Drew Ritchie from Perthshire

I had the same problem with my VW Crafter, I traced the fault to the vacuum pump with is driven off the cams on the p/s on the engine. I replaced the vacuum pump and have had two problems since - Sam Conway from Ireland

Submitted: 27/02/2012 16:23:45 | ID: 8606

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Helen MacPhee, Lanarkshire

Volkswagen Transporter 2007

Why does my Volkswagen Transporter make a clunking noise when I turn the steering wheel. Has anyone else experienced this?

Answers

My 2005 TDi does this. According to the local VW van dealer it’s a very common fault in the lower steering column. In fact, it’s so common that the service manager thought VW might contribute something towards repairing it, whilst not actually admitting it’s a fault worthy of a recall, but they weren’t having that. It seems to show up more in cold damp weather. My MOT tester noticed it but said it wouldn’t fail the test, so I just put up with it. See under Recalls on http://www.honestjohn.co.uk/carbycar/volkswagen/t5-caravelle-2003/?section=bad - Rob from Yorkshire

Had this problem when I bought my Transporter Shuttle. VW changed the steering column, improved it but was still there, (damping effect) eventually found it to be the lower arm ball joint!!! Paul Young from Berkshire

Submitted: 27/02/2012 13:41:21 | ID: 8587

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Brian Neal, Australia

Volkswagen Transporter 2006

I have a turbo 128 kw Transporter which has done 160v000 kms and is a fantastic van which suits my needs perfectly. BUT it has a rattle somewhere in the front, on the left side, it starts and what sounds like a pair of earrings in the ashtray but it isn’t, then goes to a vibration sound. I have had all the plastics off, both on the front and underneath, my mechanic spent a day on it but with no result!! I have had the dash in pieces 5 times, I’ve jammed fibre insulation everywhere. The next step is self mutilation as it’s driving me nuts. Please help! (t5 2.5 tdi auto)

Answers

This drove me mad. Mine was the passenger side speaker mounting screws. Take the cover off and back them off half a turn - Martin Thompson from England

Turned out to be in the heater box, jammed a piece of wood between the box and the fire wall to distort the box, stopped the rattle and traded it in on a Merc. My advice is don’t buy a Transporter as the dealers just don’t want to help you - Brian Neal from Australia

Submitted: 27/02/2012 10:41:02 | ID: 8579

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When my Volkswagen Golf is switched off the fan kicks in randomly from time to time causing the battery to run flat
Sha Naidoo, South Africa

Volkswagen Golf 2009

When my Volkswagen Golf is switched off the fan kicks in randomly from time to time causing the battery to run flat. What causes the fan to start working on its own? How does one get this fixed.

Answers

Replace your termostat switch and relay, it will solve your problem - Roy Mentoor from South Africa

Submitted: 21/02/2012 15:57:31 | ID: 8488

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I have a beautiful 96 Caddy. The clutch plate gave up a few days back and...
Chuma Ngene, Nigeria

Volkswagen Caddy 1996

I have a beautiful ’96 Caddy. The clutch plate gave up a few days back. This was changed, but on starting the engine after the job was done, it ’hard started’ but on starting the oil pressure warning light began to flash. It never goes off, and the glow plugs warning light now starts flashing after the engine runs for about a minute. The idling is very rough and the engine does not stay on. Trying to drive, once I try to select a different gear the engine goes off. It has an SDI engine. The oil level is okay. The oil pressure switches are okay. The oil pump seems to be fine as oil comes up to the cylinder head. Help!

Answers

Wrong grade of oil used - Pat Caverlery from Devon

Submitted: 21/02/2012 15:15:41 | ID: 8469

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Charl Blom, South Africa

Volkswagen Polo 2006

My Volkswagen Polo doesn’t start and the handbrake light keeps flashing and the alarm sounds when you turn the key. What could be the problem?

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I suggest that you take it for diagnosis test, so that its computer can be reseted and erase all faulty codes in it - Sbu from South Africa

Submitted: 17/02/2012 15:53:46 | ID: 8383

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Charlotte, England

Volkswagen Transporter 2001

2.5 tdi. It’s not meeting maximum revs, won’t seem to go more than 30mph. What could be the problem? This only started this afternoon...

Answers

Maybe the maf sensor is making it go into limp mode - Gary Turner from England

Hi, mine has done the same thing, has anyine given you a good answer? Have you found the problem? Cheers - Michelle Hamilton from Australia

Submitted: 17/02/2012 13:58:53 | ID: 8347

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Japie, South Africa

Volkswagen Caravelle 2004

I have a VW Caravelle 2.5TDi. Year model don’t know. We replaced the master cylinder 5 days ago. Now the clutch is rock hard. It is so bad that the holding bracket of the clutch broke off. New plate/bracket R3000. Is there anyone who can help me?

Answers

It may just need bleeding and as for bracket, I own a t4 caravelle 2.5tdi and my bracket snapped. Common problem with these motors. I bought a replacement bracket off ebay £12 which is easy to fit and very strong. I may be wrong but am sure there is one on the box and one at the foot peddle. I hope any of this can help - Gary Turner from England

Submitted: 16/02/2012 16:09:30 | ID: 8332

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Brian Green, England

Volkswagen Transporter 2004

My Volkswagen Transporter’s window washer ran dry in the cold weather. I filled it up with water and the pump sounds like it is working but no water is being sprayed on to the window. Is the pump air locked or broken? (2.5tdi kombi)

Answers

My washer stopped working the hose had split where it goes under the bonnet and turns a really tight corner. Temp repair with amalgamating tape olr hosepipe repair tape. Still holding after six months - Jim from England

Submitted: 16/02/2012 10:23:56 | ID: 8300

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Jeanne Louth, Zimbabwe

Volkswagen Polo 2004

Orange triangle with exclamation mark in centre and circle with arrow anticlockwise. Circle with ABS and flashing warning light (think for handbrake). I have a Polo 2004 can anyone let me know what these mean? Thanks, Jeanne in Zimbabwe.

Answers

Okay, this simple mean that your car is due for a service. If you have just serviced it with a mechanic who don’t have diagnosis machine, then you have to take it in for diagnosis. This will set your onboard computer to remind you when your next service is due. If you ignore this warning from your car, soon your car won’t start - Sbu from South Africa

Submitted: 15/02/2012 09:34:18 | ID: 8250

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Kenneth Pooe, South Africa

Volkswagen Polo 2006

Volkswagen Polo 1.9TDi 74KW, 2006 model sedan. Instrument cluster will reset, all lights come on sometimes with a loud beep sometimes with the horn also. It started first when I turn steering wheel to max either side then the airbag light will come on and I will loose power steering, then when switch off and restart all is fine but all counters are reset on the instrument cluster. Most recent incident when I was driving on highway and slacking off to take an exit then all the lights on dash was lit, lost power steering and loud beeping and I switched off engine and restarted (while freeing at high speed) then all OK again. Seems to happen more frequently but intermittent.

Answers

I had the same problem after I had my car serviced, the problem with the power steering was that the signal to the power steering pump was set to high and the pump cut out because it was receiving an incorrect signal, the instruments reseting was found that alot of the ground wires was loose, for some reason the abs sensor was also not adjusted correctly which made the abs light come on as well. I took the car to another service centre and they adjusted the abs sensor and the signal to the pump and checked all my wirring - had no problems since - Christiaan from South Africa

Submitted: 15/02/2012 09:22:56 | ID: 8249

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Mark, Dumbartonshire

Volkswagen Touran 2004

When my Volkswagen Touran starts from cold it shoots up to 1,200 revs and then within seconds settles down to 1,000 revs. Also, and at the same time, there is a brief screeching noise, then the noise stops. Also when the engine is idle after a run there is a faint rotational tapping noise and a faint whine... What might these issues indicate? (1.6 FSI)

Answers

That could be the timing chain or the variable timing adjuster, high pressure pump - Marius Zvi from Lithuania

The 1200 sounds normal, "auto choke". The screeching is a belt somewhere, which is skidding on a pulley because it’s not tight enough or worn out. Check this because you dont want to lose one - David Campbell from France

Hi. The 1200 rpm is okay, but if it goes above this line it is probably the engine temperature sensor, near the cylinder head. I had this problem, when I started the engine it went up to 1800 rpm, after changing the sensor everything was okay - Edgars Lulle from Latvia

Submitted: 10/02/2012 10:33:52 | ID: 8156

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Jan, London

Volkswagen Golf 2003

Hi my Volkswagen Golf1.4 heater is blowing out cold and over-heating. Has anybody any clue as to what might be wrong? (1.4 Match)

Answers

This is a typical symptom of low engine coolant or anti-freeze; it is possible that there is a leak in the system. Have a qualified technician perform a pressure test on your coolant system, this typically reveals the source of the leak - 7thDayRest from England

Try bleeding the air out of the system. There should be a little bleeder valve on the housing that the top radiator hose goes into - Jayden Mk2 golf from United States of America

Submitted: 10/02/2012 09:30:07 | ID: 8149

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Mike Parish, Devon

Volkswagen Golf 2007

Recently noticed that the bottom hose from the radiator remains cold even after a 40 mile journey. Had a new thermostat fitted and no difference, is this normal? (Match TDI 105)

Answers

If you’re getting hot air in the cabin and your temperature sensor is reading normal then the condition you experienced is normal. The top radiator hose transports hot coolant to the radiator to be cooled. As the fan runs it cools the fluid and exits back to the engine for recycling; after the cooling process through the radiator the bottom hose should be cool - 7thDayRest from England

Submitted: 09/02/2012 11:12:46 | ID: 8129

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Ed, United States of America

Volkswagen Golf 2004

I’ve let my car Volkswagen Golf for about 1 year without starting it and unfortunately my battery died without me knowing it. I got around to charging it today and and tried to start the car. As I advance the key I get a sound similar to a slow version of the car wanting to turn over followed by a rapid succession of clicks. I was told I might need a new starter, but I think that it might be something to do with sitting so long. Any suggestions? (R32)

Answers

I would say that you need a new battery mate. Having worked in a garage, I would guess that was the problem. Have a mechanic do a drop test on the battery, this will tell you if the battery is no good - Ali Gisborne from England

Submitted: 09/02/2012 08:20:39 | ID: 8092

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Neil Fanneran, London

Volkswagen Transporter 2009

My Volkswagen Transporter’s windscreen wipers have stopped working, the fuses are fine. Any further ideas anyone?

Answers

If it ain’t the wiper motor, just try and fiddle the wiper arms underneath the bonnet - Shane Fillmore from Somerset

I would check the relay for the wipers - Gordon Craig from Dumbartonshire

I have the same problem, where is the relay for the wipers? - Nigel Mole from England

Submitted: 08/02/2012 08:44:41 | ID: 8010

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Are the wishbones on a Volkswagen LT 35 spring loaded?
Trevor Edwards, Nottinghamshire

Volkswagen LT 2002

Are the wishbones on a Volkswagen LT 35 spring loaded?

Answers

If you couldn’t find the spring don’t worry, it’s hidden under the cross-member behind the steering rack - George Courier from Cheshire

Submitted: 07/02/2012 14:35:42 | ID: 7977

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Adam, Warwickshire

Volkswagen Touran 2003

My VW Touran runs intermittently hours after parking and also my ESP light has been on after changing my wheel bearing from a local garage. What is causing my Fun to run after parking and also how can I take off the ESP light. Thank you.

Answers

Hi. I don’t know about the parking, but with ESP probably there was an incorrect bearing fitted - Edgars from Latvia

Submitted: 03/02/2012 11:23:08 | ID: 7924

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Kareem B, England

Volkswagen Golf 2005

I have a mark 5 Golf that has been juddering. When it gets plugged into the diagnostics it comes up as a fuel pressure sensor. So I’ve changed this and also the fuel pump and it hasn’t made any difference whatsoever?!! What else might it be?

Answers

Check inline filter from the pump housing also how fast fuel is returning to tank, maybe the fuel barrel is starving. That could be a fuel regulator fault - Chancie Chiriga from Zimbabwe

Submitted: 02/02/2012 11:51:05 | ID: 7903

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Margaret Beer, Hampshire

Volkswagen Lupo 2002

Oil light started to flash, shortly after its MOT, and there was a small nick in one of the water pipes, so a bit of water had leaked. Oil was a bit on the low side. What are the possible causes? Garage did a test using water and topping up the water, used tubes etc. seemed to over-fill it to test somehow. Not a VW garage, just went to the nearest one when light came on. (TDi)

Answers

Maybe an oil pressure sensor malfunctioning. Cheap part - Bob from Canada

Submitted: 01/02/2012 20:31:17 | ID: 7894

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Samantha Higham, Hertfordshire

Volkswagen Golf 2010

I have only had my Volkswagen Golf since June 11 and had nothing but problems with it. Doors creaking when driving, strange creaking noise that sounds like its coming from underneath car when I go over pot holes in road. But the new one is that my car has started to rev at 1000 when I first start this up and even when engine is warm it continues to do so. Yesterday I started the car and it revved at 900 and actually went up to 1000 revs. Also, when I was stationary the revs started going up and down on their own. The car is in warranty and is booked in for VW to have a look at but I am concerned that I am having to drive it for a week on the motorway but also that I may be making something worse while still driving. No warning lights have come on.

Answers

I have a 9 month old MK6 2.0TDi bluemotion and have also had creaking sound going over speedbumps and potholes. The dealer has just replaced barrel bushes which has cured the problem - Graham Booth from Yorkshire

The high rev counts could also be the accelerator cable that is frayed and it`s getting stuck on the housing. Try replacing the cable and see  - Ryaana Pandy from South Africa

Submitted: 01/02/2012 13:46:00 | ID: 7872

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Luke Willgoss, Hampshire

Volkswagen Golf 1995

Hi, my Volkswagen Golf mk3 gti 2-litre 8v keeps leaking oil everywhere, not just a little bit of oil but loads. I have replaced head gasket twice, took rocker cover of and cleaned to see if it makes a difference but nothing helps. Can someone please help me?

Answers

Shampoo the engine real clean and then continue driving until you can see where the oil is coming from - Bob from Canada

Submitted: 31/01/2012 14:11:22 | ID: 7844

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Matt Venter, South Africa

Volkswagen Transporter kombi 2007

Can anyone tell me where the aircon filter is situated on a 2007 Volkswagen Transporter? It definitely needs to be cleaned or changed as there is poor air flow on high. Thanks in advance for any help.

Answers

Under the glove box, there is two 5mm bolts holding the cover on - Mike from Conwy

Submitted: 31/01/2012 09:50:06 | ID: 7815

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Can someone please tell me the location of the heater blower motor resistor on a 2008 Volkswagen Caddy?
David Carr, Cumberland

Volkswagen Caddy Maxi Life 2008

Can someone please tell me the location of the heater blower motor resistor on a 2008 Volkswagen Caddy?

Answers

David, I don’t know if you’ve already found the answer to this elsewhere but the resistor module is directly underneath the passenger side "glove box" shelf. Thanks to a great piece of design on VW’s part there’s no need to take half the dashboard off! Underneath the shelf you’ll see a black foam cover held in place with two screw in plastic fasteners. Undo these and the foam cover can be dropped out of the way. The resistor module has four thick multi coloured wires on a plug and socket which can be detached once the resistor is dropped down out of its mounting (by squeezing the plastic latch on one side and gently pulling the unit downwards).The plug and socket are keyed and can only be re-assembled one way - Neil Williams from Neath Port Talbot

Submitted: 30/01/2012 20:20:04 | ID: 7794

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Peter Wilkin, Yorkshire

Volkswagen Passat Estate 2003

On my Volkswagen Passat the indicator lights stopped flashing when I use the remote to lock the doors. They still flash when unlocking though. Has anyone else experienced this? (1.9 TDI)

Answers

Go to remote locking by fob in owner`s manual - it explains how to return to standard. I`ve done it on minel - Robert Jones from Buckinghamshire

Submitted: 30/01/2012 18:44:57 | ID: 7755

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Alan, United States of America

Volkswagen Jetta 1999

When I release my Volkswagen Jetta’s parking brake the headlights would go on. Now it does not. What do you think the reason is?

Answers

Is your lights set to automatic? - Shauna from England

Submitted: 30/01/2012 18:21:25 | ID: 7745

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We are having problems with cold starting on my Volkswagen LT
Mark Kinsey, Shropshire

Volkswagen LT 2005

We are having problems with cold starting on my Volkswagen LT. The engine turns over fine, the glow plug light and relay are working fine. We have replaced all the glow plugs, but when we removed them they were covered on oil? There is not a lot of excess smoke after it starts, when it’s running the performance is amazing, could it be a possible leak in the cylinder head?

Answers

Have you checked the fuse in the black box under the battery? I had this problem - Adrian Spooner from Lincolnshire

Submitted: 30/01/2012 08:27:25 | ID: 7712

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Philip, Middlesex

Volkswagen Touran 2007

The Volkswagen Touran was being driven away from traffic lights this evening, and after travelling 20-30 yards, the engine cut out, all the warning lights came on, and the steering locked. Thankfully it was being driven at a low speed, gently accelerating. I have been out in the car this evening to try to make it happen again, but no luck. I’m used to the engine stalling if I slip the clutch on a manual gearbox, but this is an automatic. Having the steering lock is scary. Has anybody else had this happen, and does anybody know the cause? (2.0 TDi automatic)

Answers

Hi mate, I had this problem with my Signum while on the motorway. Check the aux belt as this powers the battery - Craig Thompson from Wiltshire

Submitted: 26/01/2012 12:03:14 | ID: 7695

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Mandy Orrell, Lancashire

Volkswagen Sharan 1997

I hadn’t used my Volkswagen Sharan for a few days. I tried to start it up and the battery was dead. I used jump leads to start it from my son’s car and it started for time but the central locking does not work, so I can’t put petrol in etc... It won’t work by key or manually either. Can anyone help or advise?

Answers

Try unplugging the battery for 5 mins to reset the electrics - Stephen Telford from Cumberland

Submitted: 26/01/2012 09:50:58 | ID: 7684

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The engine light indicator (which looks like an engine/pump) comes on and off on my dash
Adrian Warren, Derbyshire

Volkswagen Bora 2003

The engine light indicator (which looks like an engine/pump) comes on and off on my dash. When I start the car, it displays ’EMISSIONS WORKSHOP’. Also, when the indicator + error come up, the car loses performance (slightly lower power over 2,500 revs and lots of power under 2,500), exhaust makes loud noises and the car trembles when not driving. I’ve already been to a local garage which couldn’t figure out what’s the problem and decided it’s best to delete the code; also some other ’mechanics’ told me that it might be the catalytic converter, misfire or a dodgy sensor that displays the error and reduces performance. Any help at all will be much appreciated as I’m starting to go mental over this... (1.6 S Petrol)

Answers

I had same problem with my Bora and took it to VW. They said I needed a coil pack which cost me £120 - Nick Foxall from Staffordshire

Hi. I had the same problem with mine, it was my oxygen sensor that was the problem. After that was fitted ’Emissions Workshop’ no more!! Marie Telford from Yorkshire

VW really got into you for the coil pack; you can get ignition coil packs on eBay for £20, they are very easy to replace, go on to youtube and you can get a demonstration on how to replace the coil packs. When a ignition coil pack goes faulty, the car will sound like it’s off a cylinder - James McKernon from Northern Ireland

Submitted: 25/01/2012 16:12:06 | ID: 7672

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Ger, Ireland

Volkswagen Passat 2000

My Volkswagen Passat keeps cutting out while driving and then my steering locks. It’s very dangerous as it cuts out every 10 -15 seconds. Please help!

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I had same problem in my VW Passat est 57. It’s the fuel pump under the back seat behind the driver seat. They fail in these cars common fault, get it changed, its dangerous. Buy the part from VW and fit it in yourself, it’s an easy two minute job - Rikki Jhagra from England

Submitted: 25/01/2012 15:52:26 | ID: 7663

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Sim, Malta

Volkswagen Polo 1998

Hi, in the last two days my Polo is giving ’Service Oil’. This is written instead of the counter mileage and after a couple of minutes driving, it disappears and the counter while be as normal. No other lamps lights and when I checked oil I found it as it should be. Oil Filter and Oil was changed about 4 months ago and from that month onwards the car made only a 2000km. Can please someone explain what could that error mean and if there any suggestions I can do to remove that error. Thanks.

Answers

I suggest you have your oil pump checked as I experienced the same problem and it was discovered that my oil pump had to be replaced. After the replacement the light went off - Henry Martin from South Africa

Submitted: 23/01/2012 08:46:23 | ID: 7606

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Michael Morris, Lancashire

Volkswagen Passat 2001

An orange flashing round light with a triangle in the middle has come on and I start to lose power - what does this symbol signify?

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That is your engine management light. You need the car to be plugged into diagnostics to figure out the fault - Simon Ware from Yorkshire

Submitted: 22/01/2012 10:24:14 | ID: 7560

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Adam Squires, Devon

Volkswagen Touran 2005

I have a 1.9 tdi VW Touran and there’s an orange car with skid marks behind it illuminated on the dash that won’t turn off. Does anyone know why?

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I had the same problem. It is a fault with the ESP. Some sort of wheel sensor that needs replacing. Luckily for me, warranty sorted it but normally the cost I believe is around £1,000!! VW now have a updated sensor as there were quite a few problems with the older ones. VW dealer should be able to give you some more detailed info - Brett Keesing from Aberdeenshire

VW now do a repair kit for the ABS unit, which saves a lot of money, but still will cost about £300 to fix at a dealer - Neil Cubberl from Herefordshire

Submitted: 22/01/2012 10:20:58 | ID: 7558

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Julian Pierce, Merthyr Tydfil

Volkswagen Caddy 2008

My Volkswagen Caddy’s rear wiper works then stops then works again, sometimes it can go 20 minutes without working, then all of a sudden work. Any ideas? (TDI)

Answers

Have a look at the rear door lock, clean around the lock area, make sure nothing is stopping it from closing correctly. Even if it appears to be closed the contact may not make correctly and this will stop the wiper from working. At least it did on my 07 C20 - Toni Dewhurst from Wales

Cheers Toni - Julian Pierce from Merthyr Tydfil

Submitted: 22/01/2012 10:05:52 | ID: 7544

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I have a Volkswagen Transporter T5 Sportline and when the van has warmed up I lose boost pressure...
Malcolm Bibby, England

Volkswagen Transporter 2007

Hi. I have a Volkswagen Transporter T5 Sportline and when the van has warmed up I lose boost pressure and get a whirling noise coming from the engine. Also I get a popping noise when I lift my foot of the accelerate - any ideas?

Answers

Give the boys at Midland T5 a call, Google is your friend - Steve Crosby from England

This is a similar problem as me on a ’08 T5 Sportline. Mine you have to work the accelerator more than normal, same whirring noise following revs. How did you get on if you do not mind me asking? shireswhitmore@btinternet.com - Tony W from England

I have a VW Crafter CR35 109 LWB which is doing the same thing. I get the glow plug light and then it goes into limp mode. VW dealer not very helpful, there’s no fault code coming up. Can you tell me which turbos are being recalled and has anyone come across any VW dealers that know about this. Cheers - Dave Scott from Cumberland

Submitted: 20/01/2012 14:29:44 | ID: 7464

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Colin Gubby, England

Volkswagen Golf 2006

Can anyone help? My Volkswagen Golf’s engine temperature is fine but there is no heat from the heater. The blower is working, cold to hot flap moving. New water pump, new thermostat but still it is not fixed it. Also, the coolant light comes on to say low coolant now and again, but no signs of a leak. (tdi sport)

Answers

One of two things, either you have air in the heater matrix, or the blender unit is not switching to hot, the fan is nothing to do with the heat! - Chris North from Essex

Submitted: 20/01/2012 10:17:46 | ID: 7445

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Does anyone know what is causing the suspension on my 2006 Volkswagen LT to lean to one side only?
Warren Kirk, Lancashire

Volkswagen LT 2006

Does anyone know what is causing the suspension on my 2006 Volkswagen LT to lean to one side only? Is it the shocks?

Answers

Broken spring - George Courier from Cheshire

Submitted: 18/01/2012 10:36:16 | ID: 7377

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Brett, Aberdeenshire

Volkswagen Touran 2007

Hi, I have a 57 plate Touran. The problem is that the dashboard centre area always seems to feel cold. There also appears to be a slight cold air flow from around the glove compartment. Could there be some sort of pipe work behind the dashboard leaking cold air? Even when heater is running the centre dashboard remains cold? Has anyone had this problem and how can it be rectified?

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My 2006 Touran blows cold air down on passengers right foot through a small slit where the panel underneath the gloves compartment meets the side panel. I have not found the source yet. Someone at the local VW told me it could be a badly positioned intake filter (pollen filter). I am going to check this - Per Frøysa from Norway

Do you have a circular dial in the gloce box with a hole in it? If so, turn it until the cool air flow stops - this is designed to keep snacks/drinks cool. I noticed cold air coming from round our glove box yesterday and the above sorted the problem - Simon from Kent

Submitted: 16/01/2012 15:10:15 | ID: 7358

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Peter Barnes, Lincolnshire

Volkswagen Polo 2010

On a number of occasions I have locked the car and returned a while later to find all the windows have lowered a few inches. On two occasions the windows have lowered whilst I have been in the same house - a coincidence perhaps?

Answers

I worked at a dealer for years. This is a common problem on all modern makes and models. The only system capable of lowering all windows is related to pressing and holding the unlock button on your key. If your keys are squished in your pants pocket, it will roll the windows down - Jay from United States of America

I had a Fox that used to do the same and it is the holding down of the remote button on the key that does this, a few seconds after locking the doors. This can be an issue, especially as you walk away from the car as you lock it - Andy Ripley from Yorkshire

Submitted: 13/01/2012 14:22:55 | ID: 7297

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The offside door will not open with the key fob or from the inside the car. Can anyone help me?
Douglas Priestley, England

Volkswagen Touran 2006

The offside door will not open with the key fob or from the inside the car. Can anyone help me? Thank you.

Answers

I have the same problem on my 2008 VW Touran and it’s probably the door lock mechanism that’s at fault. Apparently this is a commom problem and the only fix is to replace the door lock, however you need the door open to do this. I opened my door by banging forcefully on the interior door panel where the door lock is situated whilst pressing the remote to open the door. This might not happen straight away but keep trying. Once the door is open its advisable to replace the part. Reading about other people’s experiences this can cost quite alot at a main dealer (£300 +), although you can get parts via ebay if you can obtain your part number. If you are handy at car diy then you should be able to replace the part yourself, if not, then shop around at your local garages. Hope this helps - James Rooney from Durham

Submitted: 13/01/2012 11:27:27 | ID: 7282

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James Hodgson, England

Volkswagen Transporter 2005

My Volkswagen Transporter’s bonnet catch has broken and I can’t open the bonnet! Can anyone help please? How do I get it to release?

Answers

This happened to me, my mechanic took off the sump guard or belly pan and hooked the bonnet release cable and pulled in down then lubricated the bonnet release catch. It worked fine until I sold it two years later - John Forbes from Aberdeenshire

Submitted: 12/01/2012 16:09:44 | ID: 7271

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Gerry Hilliard, Buckinghamshire

Volkswagen Touran 2006

Hi, my Volkswagen Touran’s heater works fine for about 30 mins then the hot air slowly turns cold. I’ve tried various heater speeds and settings but no hot air? Can anyone help?

Answers

That could be temp regulator flap or air cond control panel - Marius Zvi from Lithuania

Submitted: 12/01/2012 16:05:56 | ID: 7269

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I had a flat battery so I jumped started my Volkswagen Touran but now the air bag fault light has come on
Tom, South Africa

Volkswagen Touran 2005

I had a flat battery so I jumped started my Volkswagen Touran. Now the air bag fault light has come on. What and why could this be?

Answers

Hi, I had this a couple of times before. After the battery was unplugged for a while, you just need to reset the diagnostics and then the warning light will be gone. Resetting the diagnostics can be done at the dealer or some other guys servicing cars as well. I’ve never been charged for it because it happened twice after the Touran had been serviced - Jaco Janse van Rensburg from South Africa

Hi there It sounds like an indefinite fault which can be all kind of weird thing but doesn’t actually is a fault but came from a peak in power from the alternator on the other car you used for start help (if you used a booster then it is the next one) or a slow loss of power like a dead battery or you forgot to turn off the light or the low voltage fault/warning in the airbag memory which normally doesn’t show in the dash, but i have had the same problem with mine twice (2xdead battery)new battery and then i just plugged the VCDS tester to the OBD2 PLUG and reset and everything was back to normal! Last one is the canbus control module which lost connection with the airbag module for more than i think it is 600 or 1600msec and then you get the lamp in the dash. The airbag still works just need a reset! Things don’t break from loosing power but a control modules need the right voltage (10.8-14.8v) to work properly but a peak in power can destroy control boxes so use the right starter cables with a power peak filter! But i have never heard or seen an airbag module break other than in an accident! Hope it helps and if it doesn’t just let me know and I’ll help you! Last thing i can’t see when it was posted but i decided to answer because i had the same problem again today! Casper Frejlev from Denmark

Submitted: 10/01/2012 20:10:42 | ID: 7239

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We fitted a new Sachs clutch kit (Dual mass flywheel, clutch plate, pressure plate, concentric slave cylinder as well as master cylinder by Sachs)
Vernon Candiotes, South Africa

Volkswagen Touran 2007

We fitted a new Sachs clutch kit (Dual mass flywheel, clutch plate, pressure plate, concentric slave cylinder as well as master cylinder by Sachs). When driving at a constant speed in any gear and then suddenly accelerating, causes the clutch pedal to go down to almost the floorboard. It returns to normal position again when the accelerator pedal is released. Sometimes the clutch releases properly and then minutes later you can’t shift into a gear and when you do manage to select say first, the vehicle crawls with the clutch fully depressed. Bleeding was done properly and there are no leaks whatsoever. The kit was replaced entirely by Sachs and the second new kit is doing exactly the same thing. Help! (2-litre TDi)

Answers

Check that they replaced your gear and clutch selector/linkages in the correct manner - Mark from South Africa

Submitted: 10/01/2012 11:59:43 | ID: 7231

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Wesley Randelhoff, South Africa

Volkswagen Polo 1999

Hi everyone. My 1999 Polo 1.6 has trouble getting into 1st gear. From reverse and neutral. The only way to get it into 1st is to first always to put it into 2nd, then slide it quickly and firmly into 1st. This of course puts a lot of pressure on the gear stick. Anyone have any ideas why this is and how to fix it? Appreciate it, Wes. (1.6)

Answers

The gear linkage need re-aligning, this is common with most Polos or VW I should say. Always issues with gear boxes - Chris from England

Submitted: 10/01/2012 11:54:59 | ID: 7227

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Jenni, England

Volkswagen Sharan 2001

Hi, I have some problems with my electrics that I just can’t figure out. There are a few different problems but I think they are inter-linked! 1, My reversing lights have stopped working 2, the internal LEDs, heater, radio etc flash like a disco (headlights off) until I go into reverse then it all lights up as if the headlights are on even when they are off. But when I turn the headlights on they all work fine. 3, the boot sometimes won’t open without the key (no remote locking) can’t predict when it will and won’t work. 4, the back windscreen demister stopped working 5, the back wiper has stopped working! I have done soooo many hours of research into this but can’t figure it out. I have a fantastic mechanic but just don’t have the spare cash to pay to get it fixed at the moment. Thank you in advance for any help you could offer. Jenni :-) (2L Petrol)

Answers

Try unplugging the battery for 5 mins to reset the electrics - Stephen Telford from Cumberland

Submitted: 09/01/2012 20:17:54 | ID: 7194

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My Volkswagen Passat engine runs fine from cold up until 5 minutes when the engine stalls significantly a couple of times and after that the engine loses power
Lars Hilmersen, Norway

Volkswagen Passat 1998

My Volkswagen Passat’s engine runs fine from cold up until 5 minutes when the engine stalls significantly a couple of times and after that the engine loses power, revs max at 5,000. Every 3 seconds the engine has a noticeable dead spot, not significant, but can be noticed - exactly every 3 seconds. Changed air mass sensor, oxygen sensor (lambda), temperature sensor, coil, plug cables, spark plugs, inspected the accelerator housing . The error is occurring at exact same spot and in the same way every time I am testing the car. Now I am stuck - any ideas? (1.6 l)

Answers

95 Passat 2E - (gas=same problems - but motor even stops, if you have diesel you could chech EGR valve http://www.obd-codes.com/p0403. Have you solved the problem? Huuka from Essex

I had the car to a workshop, they said it was the rev counter sensor placed between the engine and the transmission (challenging to get to). This gives the rpm to the Simo 2 "brain" (ECU), if the sensor malfunctions the engine will not work properly. Garage said that this was not uncommon for these cars (has happened before) - Lars Hilmersen from Norway

Submitted: 09/01/2012 13:42:09 | ID: 7162

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Jembo O’Reilly, Ireland

Volkswagen Caddy 2003

Glow plug symbol on dash panel not showing - van won’t start. Could it need new glow plugs? A guy I know mentioned something about a relay box...

Answers

109 relly £10 - S Smith from Surrey

Submitted: 06/01/2012 14:17:58 | ID: 7122

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Stuart Fitzsimmons, Devon

Volkswagen Sharan 2000

Every time I lock my Volkswagen Sharan the front windows keep opening. Does anyone know why and how to fix?

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I know if you turn and hold the key when you lock it, the windows and sunroof if you have one should shut too! - R T from England

Same as the answer above. If when you turn the key and hold it down for too long the windows open, just lock the car without lagging time in the lock - Seb from Cambridgeshire

Submitted: 06/01/2012 09:01:47 | ID: 7109

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Andy Lukusa, South Africa

Volkswagen Passat 2000

How do I remove to EPC light so that the car can start? The car was fine all of a sudden it is not starting any more. Please advise.

Answers

The EPC light would have nothing to do with the car not starting, that’s a stability/traction control light. Perhaps that’s come on from a flat battery? - Bill Norris from Herefordshire

Submitted: 05/01/2012 16:13:14 | ID: 7094

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The car has not been run for 3 years. When I turn the car over with the key there is no petrol movement.
Paul Mc, England

Volkswagen Polo 1998

The car has not been run for 3 years. When I turn the car over with the key there’s no petrol movement. I have checked flow to the injectors and there’s nothing coming from the pipe. I checked the relay which is fine. Next to check is the fuel pump in tank. Can you think of anything else, transponder chip maybe? The car is turning over. Thanks. (1.4cl petrol auto)

Answers

After not running for 3 years I’d be surprised if the petrol in the tank and fuel system hadn’t gone ’off’ and turned to a gel/varnish. There must be a block somewhere so your whole fuel system will need to be cleared using a carb cleaner/de-greaser type solvent, esp the carburators (old Polo) or fuel injection system (newer Polos). That includes replacing any fuel filters, clearing or replacing fuel pipes, cleaning/replacing the fuel pump and cleaning/replacing the carbs or fuel injection system. The easiest and quickest option would be to try cleaning out the fuel pump, filets and and carbs/fuel inj system... and top up your petrol tank with clean, fresh petrol... if you can get fresh petrol through the entire system them you’ll probably clear any gel/varnishing thats left and the car will start... it might run a bit roughly till all the crap is gone! Martin Hardie from Aberdeenshire

Submitted: 05/01/2012 15:54:01 | ID: 7088

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Cathy Roos, England

Volkswagen Touran 1996

The digital temperature display for outside temperature has stopped working. Just displays __:__ Any suggestions?

Answers

Looks like it doesn’t get a signal from sensor, could be a wiring problem - Marius Zvi from Lithuania

Submitted: 05/01/2012 15:48:42 | ID: 7085

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My beloved Volkswagen Touran has developed a strange problem. It starts first time every time when cold...
Sam, Hertfordshire

Volkswagen Touran 2005

Hi VW friends. My beloved Volkswagen Touran has developed a strange problem. It starts first time every time when cold but if engine is warm it doesn’t start at all. The car runs beautifully once going. Diagnostics cannot ’talk’ to the main engine ECU so cannot help me with this fault? The car has already had the ESP problem solved and new cam belt so sad that it has thrown this new mysterious problem at me :( Any help much appreciated! (2.0 tdi Sport)

Answers

Could be the temperture sensor. Sorthame happened to friend. Worth a try. Sensors usually under £10 0- Tasha Brigdale from England

New battery and or new starter motor, Changing these will increase the turnover speed sufficiently to start the warm:hot engine. Overcranking will damage the flywheel (£1000) so do it - David Campbell from France

I had the same problem on my Touran 2.0tdi dsg sport 2005 and has been diagnosed today by a VW specialist; was told its a Dual Mass Flywheel. Also when your engine is started and is standing does the engine start giving a little knocking noise? If it does it is definitely Dual Mass Flywheel - nad naz from London

Submitted: 03/01/2012 19:33:35 | ID: 7043

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Gareth Cooper, England

Volkswagen Sharan 1998

The internal lights will not turn off even when you start the engine. Also, when it is locked the alarm goes off every 15 mins or so. I was told it could be the central locking ecu which is located under the passenger seat, but it’s not there! Is there a fix for this? Also, can I disable the alarm but keep the central locking working? Many thanks for your time (1.9 tdi)

Answers

Hi, I had the same problem on my Sharan. I traced it to damaged wires (in C post) coming off the rear door switch that operates the courtesy lights. I think they were damaged by welding on the bottom of the pillar. Everything you said mine did too. Check the wires on all doors and tail gate. If the car thinks the door(s) are open, the alarm will come on. When I found the burnt wires, I cut and insulated them to replace later. That was a year ago and it’s been fine since. Before that, I just undid the battery earth strap every time I parked and locked the car. If you are reasonable with car DIY, undo earth strap, then unattached the wires from one door switch (make sure they are insulated), reattach the battery and see if the lights are still on when you lock the doors. If they are off, you have fixed the problem! You will have to do this individually for each door and even bonnet. It may still be a fault with the alarm, but this is easy work and could save you cash and that pain of angry neighbours like I had with the 3am alarm calls. Hope this helps - Jon Foxley from Conwy

Submitted: 03/01/2012 16:02:12 | ID: 7034

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Noel Murphy, Ireland

Volkswagen Transporter 2004

I have an 04 T5 1.9tdi Transporter and when driving, it sometimes starts pinking and the power drops. I noticed that then, if I switch off the engine it’s perfect again for a while. I have changed the fuel filter but the issue is still the same. Thank you in advance if you can help.

Answers

Same thing happened to my VW Crafter and I replaced the turbo at 236k - Joseph Kelly from County Armagh

Submitted: 03/01/2012 11:37:47 | ID: 7000

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Henry Amos, England

Volkswagen Passat 2001

Were is the diagnostic socket located on a 2001 Volkswagen Passat?

Answers

Between the front seats by the handbrake, lift up the thin rubber mat - Mendi West from Somerset

Submitted: 03/01/2012 10:38:19 | ID: 6993

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Balazs Hegedus, Nottinghamshire

Volkswagen Sharan 1998

I can’t find the central locking module/motor on my ’98 VW Sharan. Could anyone help me where can I found it please? Thanks.

Answers

Hi, not sure if you’ve found it yet, but on a lot of models it’s situated under the passenger side front seat - Mark Davies from Lancashire

Submitted: 30/12/2011 16:47:42 | ID: 6954

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Victoria Ward, Bridgend

Volkswagen Transporter 2008

HELP NEEDED!!!: Hi. Could anyone please tell me what the orange ’swirly’ looking light is on the dashboard of the Volkswagen Transporter is please? Thanks all.

Answers

Is it like an orange spring lying on its side? If so, that’s the glow plug lamp. When the engine is cold and you turn on the ignition, it should glow orange. When the light goes out then turn the key to switch on ignition. Don’t switch on ignition when the light is glowing. If the engine is warm, sometimes it will not come on. If you are driving and the light flashes then it is warning you of an engine fault. Don’t worry as it might not be serious but you should check with a garage that has the right equipment to plug into the socket under the sterring wheel. It is worth checking (if it flashes) that both brake lights are working first. I think it flashes to warn that they have failed too. That means a £2.00 fix instead of getting the engine management system checked - Kevin from Kent

Submitted: 28/12/2011 22:26:28 | ID: 6915

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Dawn Kidd, London

Volkswagen Polo 2004

Can anyone help me? My 2004 Volkswagen Polo struggles to move sometimes when I’ve turned ignition on and step on accelrator the car is sluggish and will hardly move after several attempts of stepping on the accelrator. Then the car will lurge forward and move. Could it be the gear box!?

Answers

Does it still do it when you put it in gear and slowly push on the accelerator? - Roy Jewell from United States of America

Please change the crank pull the pin lock is finished - Renock Khumalo from South Africa

Submitted: 26/12/2011 11:10:02 | ID: 6872

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Pieter Afrika, England

Volkswagen Polo 2008

Hi, my son-in- law has a 1.4 VW Polo 2008 model. The engine cuts out. The workshop replaced the sensor but it still cuts out at the inclines. What could the problem be?

Answers

Try changing your starter relay. If that’s buggered, your car will cut out - Audie Prinsloo from South Africa

Submitted: 23/12/2011 12:14:05 | ID: 6833

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Steve, England

Volkswagen Polo 1997

I have a 1997 Volkswagen Polo 1.9-litre diesel. When in neutral I have a very loud shuddering and vibrating inside the car. When the car is in motion the vibrating stops, What might this signify?

Answers

Misfire - common occurance. Change your spark plugs - Joe Temple from Surrey

Diesels do NOT have spark plugs - Aggelos Laskaridis from England

Submitted: 22/12/2011 08:51:03 | ID: 6818

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Jamie, County Londonderry

Volkswagen Golf 2001

My Volkswagen Golf lost all power and then white smoke began belching out of it. It’s also running rough and is hard to start. All these faults came at once... any ideas anyone?

Answers

It’s either the turbo oil seal gone on turbo shaft (new turbo needed), or head gasket I’m afraid - Joe Borge from Worcestershire

Submitted: 21/12/2011 09:54:09 | ID: 6795

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Bernard Lesch, South Africa

Volkswagen Caddy 2005

I have a 2005 Volkswagen Caddy 1.9 tdi. The radiator fan goes on just after starting and switches off after awhile. It then switches back on and the revs go up to about to 1,000rpm. The fan will switch off and on during driving and the water is not heating up. Can anyone help?

Answers

Could be you need the fan rewired. I had a Clio before it overheated but the fan kept doing the same then stopped took it to garage. They rewired the fan and was fine after. Maybe ask them to check it for you, hope this helps you - Lee from Kent

Submitted: 21/12/2011 09:51:45 | ID: 6793

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Martin Barnard, South Africa

Volkswagen Polo 2005

There was an attempted break-in on my Volkswagen Polo by hitting a screwdriver into the key slot. We are now unable to open the trunk at all. Any ideas on how we may be able to get the boot open? (Classic 1.6)

Answers

Try going into the boot through the car. You will need to try opening the panels and release the lock manually with a screwdriver or by hand - Riaan Vermaak from South Africa

Submitted: 20/12/2011 13:48:26 | ID: 6761

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Kurai Masocha, Zimbabwe

Volkswagen Polo 2001

My VW Polo’s radiator fan keeps running for about 30 minutes after the engine has been turned off. This has happened even after starting it and switching it off for just 5 minutes. What could be wrong?

Answers

By the sounds of it, I would say the thermostat is constantly open the fan should only operate when the engine is above about 100C - Luke Dixon from Durham

Submitted: 20/12/2011 11:31:02 | ID: 6747

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Terry Gardner, Northumberland

Volkswagen Passat Estate 2007

My Volkswagen Passat Estate appears to be fitted with heating elements in the rear side screens but they do not seem to be functioning. Are they supposed to come on with rear screen heater or is there a separate control that I have not found yet? (SE 2.0 TD)

Answers

These are part of the aeriel for the radio - Bill Hughes from England

Submitted: 20/12/2011 10:38:11 | ID: 6742

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My STOP Check Coolant light comes on every day
Hannah, United States of America

Volkswagen Passat 2005

Hi, I bought a 2005 Volkswagen Passat 1.8T about two months ago. My "STOP Check coolant" light comes on every day. I put more coolant in and it has gone. I had the head gasket replaced. There are no noticeable leaks. Also, the car is surging. I had the coil replaced and also replaced spark plugs, twice within 2 weeks. I have replaced several parts in this car. What should I try next?

Answers

Try changing the radiator - Raj Agha from England

I have the same problem, it just started a couple of days ago, my coolant level is actually good, so I am wondering if its because it is below freezing and maybe the coolant is a little frozen. I was outside for half an hour this morning at 19 degrees, kept squeezing the hoses and finally the light went out - Shari Bryer from United States of America

Submitted: 19/12/2011 11:17:16 | ID: 6706

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Niall, Ireland

Volkswagen Caddy 2006

Hi, I have a 2006 Volkswagen Caddy that can be hard to start sometimes. And when I’m driving along it loses power, even when I press the accelerator nothing happens. I just pull over, switch of the ignition and it’s fine for a couple of weeks. Can anybody help? Is it the fuel pump and if so, how can I check this? Thanks.

Answers

Please if anyone knows the answer to this question, can you post? I have exactly the same problem and no-one round here knows what it is - Helen from Dumfriesshire

Hi, I have an 06 Caddy sdi, I had problems with it not starting changed, the injector seals seem to solve it - James McCullough from County Antrim

Hi, I found the problem. The wires from the cam shaft position sensor can break. If you take out the air filter box and take the black cover from around the wires that lead to the sensor, you might find a break in them like I did. The wires are just behind the oil filter - Niall from Ireland 

If your Caddy loses power after driving for a bit and then seems fine after you turn it off then on again I had the same problem. After trying almost everything an ex VW mechanic removed the turbo and cleaned it out and the problem has now gone - John Kelly from County Armagh

Submitted: 19/12/2011 09:45:25 | ID: 6686

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Graham Thomas, Cambridgeshire

Volkswagen Polo 2001

I bought a second hand Volkswagen Polo estate with no handbook or manual. It has 82,000 miles on the clock and an alarm light is showing when I start the car up. It looks like an engine? I checked the oil - that is OK. Please tell me what’s wrong?! Is it drivable? ANY advice would be greatly appreciated. (1.4mpi)

Answers

That is your engine management light. Take it to a diagnostics place ASAP - Marc from England

Submitted: 15/12/2011 09:21:30 | ID: 6655

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The cooling fan on my Volkswagen Polo is not working.
Deepak Mistry, Leicestershire

Volkswagen Polo 1997

The cooling fan on my Volkswagen Polo is not working. There is no power to the cooling fan switch. I can’t find where the fuse is located... Can anyone help?

Answers

Hi, check under dashboard below steering wheel, there’s a cubby hole, you should find the fuse box there (that’s if it’s the same as 1999 Polo) - Malcolm Goliath from South Africa

When infront of the car, look at the right hand side, you should see the aircon relay, one of the 2 fuses works the cooler fan - Audie Prinsloo from South Africa

Submitted: 13/12/2011 08:59:05 | ID: 6597

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My VW Bora V5 has gone crazy. My first problem, after I indicate and when the indicator turns off a strange clicking sound continues but its a lot faster...
Yunus Seymen, Australia

Volkswagen Bora 2001

Okay, so now where do I start... My VW Bora V5 has gone crazy. My first problem, after I indicate and when the indicator turns off a strange clicking sound continues but its a lot faster. Second problem, on the passenger airbag side there’s a strange sound. It’s not a clicking sound but its doesn’t sound right. After a while, when I’m driving, the car doesn’t have any power when I accelerate and then it just gets a massive boost out of nowhere and the tacho goes crazy... what could be wrong?

Answers

Re, the indicator, we had this problem, it was the indicator arm that needed replacing - Colleen Cookson from Lancashire

Submitted: 12/12/2011 15:20:58 | ID: 6576

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Sandy Cassidy, United States of America

Volkswagen Beetle 2007

The coolant light on my Volkswagen Beetle comes on when I start my car. It beeps for about 3 minutes and stops. Also my car heater, when I stop at a sign or light the heater starts blowing cold air. When I take off again the heater starts to blow warm air... what does this mean?

Answers

I have the same thing happen on my 06 Beetle. It’s frustrating! - Lorena from United States of America

It sounds like a bad water pump. Common VW problem - Craig from Germany

More than likely the coolant level is low. Check coolant level in reservoir - John Weddle from United States of America

Submitted: 12/12/2011 11:23:46 | ID: 6537

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Richie, Ireland

Volkswagen Transporter 2002

I bought my Volkswagen Transporter in April this year and changed all belts and water pump, oil filters etc to be sure all was OK. Now, after less than 8,000 miles, a warning about service flashes on dash where the mileage reset is, and after a few seconds a beep sounds. Any ideas what to do to reset things?

Answers

Hold in odometer reset button, switch ignition on and while holding reset button in turn your time adjustment button to the right - Jeanne-Pierre Bruin from South Africa

Submitted: 12/12/2011 10:09:03 | ID: 6533

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Louise Marsh, Cheshire

Volkswagen Transporter 2000

Hi, my Volkswagen Transporter Caravelle has started losing water and smoking from the exhaust what could this be?

Answers

Blown headgasket, use STEELSEAL to solve problem - A J from Surrey

Submitted: 12/12/2011 08:22:59 | ID: 6497

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Gaz Duf, Ireland

Volkswagen Transporter 2004

My Volkswagen Transporter turns over for a very long time before starting. But only when fuel gauge goes under half full. Has anyone else experienced this? Has anyone any idea if it something to be concerned about?

Answers

Might be poor seal on fuel filter, new plastic tee worked for me - John Marsh from Worcestershire

Submitted: 09/12/2011 16:13:04 | ID: 6491

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Alan Mustafa, England

Volkswagen Golf 2004

Hi, I have a VW Golf mk5 and when I drive more than 80 mph the power goes and it feels like the turbo stops working. I have to turn the ignition off and on while I’m driving and then the power will go back to normal. This keeps happening when I go over 80mph... Locally the car drives very well and is powerful. Some advice please on why my Golf does this? Thank you so much.

Answers

I have a 2000 Gt Tdi and have the same problem, if you get an answer please let me know - Dave Morton from Kent

Submitted: 09/12/2011 16:00:29 | ID: 6481

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Rushaad Meniers, South Africa

Volkswagen Polo 1996

When my Volkswagen Polo is turned off the clock resets as well as the trip meter on the speedo side. Can anyone please help or advise?

Answers

Did you get a answer for your problem? I am having the same problem! - Jac Theron from South Africa

Submitted: 09/12/2011 11:32:26 | ID: 6449

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Logas Govender, South Africa

Volkswagen Golf 2006

Hi. Does anyone know what could cause a whistling sound, noisy sound from the alternator on my Volkswagen Golf? It started after the cambelt change was done...

Answers

You will get a whistling sound if the cam belt is too tight - Ron Burnell from Somerset

I mean the belt that drives the alternator will whistle if it is too tight - Ron Burnell from Somerset

Submitted: 09/12/2011 09:32:42 | ID: 6424

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Ray Young, Northumberland

Volkswagen Passat 2005

Hi, can anyone tell me what’s wrong with my 55reg tdi Passat? About a month ago an orange light started flashing on and off and I lost my turbo. I parked up at home and restarted the car - there was no flashing light and the turbo was back on and running fine. Today, driving home it happened again. When I parked up and restarted the light was off and once again running fine. Can anyone help me on this problem? Thanks a lot. (tdi)

Answers

If the car goes into limp mode after 3000 revs, it’s the turbo needs replacing. Happened to me. When you turn off engine and restart the car the fault clears but comes back as soon as you hit 3000 revs. Cost 800 and usually turbo goes any time after 90,000 miles - Raj Agha from Yorkshire

Submitted: 06/12/2011 10:25:55 | ID: 6380

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June, Hertfordshire

Volkswagen Fox 2008

Hi. Does anyone know where the rear windscreen heater on a Volkswagen Fox?

Answers

My backscreen heater is on the end of the right windscreen wipers handle. You push the end of it like a button - Christie Birtchnell from Berkshire

Submitted: 06/12/2011 08:55:12 | ID: 6368

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Paul King, Yorkshire

Volkswagen Fox 2008

The rear screen wash is discharging into front passenger footwell. Can anyone tell me I could fix it? (Urban Fox)

Answers

Hello, there will be a split hose somewhere, the hose that goes from the washer bottle to the rear of the car, usually goes through the passenger footwell, check the hose :-) HTH - Marc from England

Hi Paul, have you tried looking under the bonnet. If you look at the right side of the bulkhead behind the engine, you will see the washer tube. It’s about the size of a fat drinking straw, its plastic and easily comes off. Hope this helps - Lin Rutty from England

Submitted: 05/12/2011 15:16:34 | ID: 6340

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Bruce, England

Volkswagen Transporter 2004

The passenger door on my Volkswagen Transporter T5 won’t open from either the outside or the inside - any ideas as to how to fix it? Many thanks.

Answers

Had the same problem two days ago, it’s the wiring loom under driver’s seat. Easy fix, unplud loom from relay strip cloth tape back approx 1ft til you come to three wires joined together with solder. This is the problem, strip all three wires till clean conections are available then join all three together and tape up plug bag into relay under seat and try locks. Regards - Dave Dubster from Lancashire

Submitted: 05/12/2011 13:47:31 | ID: 6325

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Sonya Robinson, England

Volkswagen Sharan 2007

When going on a long journey and we fill up the diesel tank, the fuel gauge then goes up to full. However it stays there for quite a while. I don’t think that the needle is stuck as eventually it drops back down and works normally for everyday use. It doesn’t matter how many times it is filled up when doing high mileage the needle resolutely refuses to move. We can obviously note when we fill up the mileage and work out when we need to fill it up again. But this is now creating problems. Any suggestions?

Answers

I am a taxi driver in Aberdeen. I put in £40.00 per day and when the refuel light comes on, it might still read empty, it might read half full like it should or it will say I have a full tank for about 40-50 miles then reset itself and read okay then it might go all over the place again. I just live with it or it will be another bill to pay. Mechanic thinks it might be a faulty sender unit, the trick is just don’t believe it and keep fuel in the tank. £40.00 should give you 200 miles plus town driving - John Forbes from Aberdeenshire

Submitted: 05/12/2011 13:46:29 | ID: 6324

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Pauline Osman, Cheshire

Volkswagen Transporter 2006

The blower on my Transporter T5 will only work on number 4. Any ideas why?

Answers

The coil resistor will have gone. It lets 12v through for number 4, 9v for 3, you get the idea. It’s not able to let less voltage through. Hope this helps - Wayne from Gloucestershire

Submitted: 05/12/2011 10:31:31 | ID: 6320

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Caroline McLaren, England

Volkswagen Golf 2003

The reverse lights on my Volkswagen Golf are stuck on constantly when I’m driving. Does anybody know what needs to be done to make them work as they should?

Answers

How do you take an alternator off a Fiat Stilo? - Derekk Holloway from England

Replace the reverse light switch on the outside of the gearbox. It’s stuck on causing the reverse lights to remain on - G Mills from South Africa

Submitted: 02/12/2011 14:47:27 | ID: 6307

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How much will it cost to fix a blown top/head gasket on a 2011 Volkswagen Polo?
Lele, South Africa

Volkswagen Polo 2011

How much will it cost to fix a blown top/head gasket on a 2011 Volkswagen Polo?

Answers

Janet, the easiest way to tell is to look at the gear stick. If it has numbers on it it’s most likely a manual, if it has letters such as P N D R it’s an automatic. The difference between an auto and a semi-auto is the way in which the gears are selected. In a semi-auto, the driver selects the gear via a paddle or toggle and the engine management system (EMS) actually changes the gear based on the engine rpm etc. In a full auto, the EMS changes the gear with no input from the driver - Rich from England

Submitted: 01/12/2011 09:47:34 | ID: 6254

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I have has a yellow symbol come up on the dash of my Volkswagen Crafter along with the message adblue rest
Stuart, Berkshire

Volkswagen Crafter 2009

I have has a yellow symbol come up on the dash of my Volkswagen Crafter along with the message ’adblue rest’. What does this mean and how do I top up the adblue? (cr35 109 blue tdi)

Answers

Need to top up Ad Blue. If vehicle still under warranty VW will top it up free of charge for u mate - Bart B from Essex

Submitted: 30/11/2011 16:06:59 | ID: 6220

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How do you change the battery on the Volkswagen LT?
Garry Linwood, New Zealand

Volkswagen LT 2007

How do you change the battery on the Volkswagen LT? There’s nothing apparent to unlock the battery? (Camper)

Answers

On UK LT’s there’ll be a bolt through a bracket at the base of the battery - Will from England

Submitted: 30/11/2011 14:20:19 | ID: 6188

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Jamie Williams, Yorkshire

Volkswagen Bora 2001

The radio on my Volkswagen Bora turns up when I speed up and I’m just wondering if there is any way of turning this off? Thanks.

Answers

It is the GALA setting on the radio. Look in the instruction manual for the fitted radio and turn it to off. (On the factory fitted units - press and hold the RDS button until you hear one beep. Then press lightly until you see GALA. Use the volume up or down button to set it to off.) Hope this helps!! - Hein Steven from South Africa

Submitted: 30/11/2011 13:20:03 | ID: 6178

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Craig, Australia

Volkswagen Transporter 2008

Are the six speed manual gearboxes on the Volkswagen Transporter’s reliable as am looking at used 87000kms? (Dual Cab)

Answers

No, they are not reliable. Ours crapped itself at 145,000kms and VW wanted $13,500 to replace it we were lucky to find a repairer who did it for $4,500 - Trevor from Réunion

Submitted: 29/11/2011 11:01:46 | ID: 6113

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Andy, England

Volkswagen Passat 2006

Hello, I have a 2006 VW Passat 2-litre TDI SE, 140bhp. When starting from cold the engine is a bit jerky or jumpy but will stop after revving it a few times. Anybody know why? Thanks.

Answers

I think it’s the duel mass flywheel. Happens to mine too - Raj Agha from England

Submitted: 29/11/2011 11:00:01 | ID: 6112

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Ronald Heyns, South Africa

Volkswagen Caddy 1995

I have had problems with my Volkswagen Caddy overheating in town. Replaced entire cooling system including radiator, hoses, water-pump, thermostat, even replaced cylinder head gasket and skimmed head. No difference. It does not loose any water and the coolant mix is about 60% anti freeze to water. Please someone help, the problem has become my nemesis. Variant: 2.6 microbus. Year Of Make: 1995

Answers

Hi there, have you checked the thermo fan switch/relay and the fan itself, this is critical in slow traffic, and is not always obvious. Also check relevant fuses, cooling system purged of air locks, injector timing and radiator hot spots (use a non contact infra red thermometer for this, appx $40.00au). Hope this is of some help - Alasdair McCarter from Australia

Passenger footwell, lefthand side, there’s a small lever, pull it, go to the front. There should be a small piece of plastic protruding through the grill, when you pull it, the bonnet pops up enough to get your fingers under, bonnet support is on the left. Hope this helps - Allan from England

Submitted: 25/11/2011 08:27:23 | ID: 6059

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Carl Gillespie, Hampshire

Volkswagen Golf 2001

Does anyone know where the hole in the bulkhead for sub wiring is located on a Volkswagen Golf?

Answers

Hi, you will have to take the glove box out and there is a hole behind there it takes a little bit of time to get to but when it’s done, you won’t see any wires. Thanks - Jamie Williams from Yorkshire

Submitted: 24/11/2011 08:58:45 | ID: 6029

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Padraig McBride, England

Volkswagen Transporter Shuttle 2003

A hissing sound is coming from under the dash on my Volkswagen Transporter Shuttle. It goes away when brake is pressed. The van is also not idling properly at times. Has anyone any idea what might be causing these 2 issues? (Caravelle)

Answers

My Caravelle 2.5TDi auto does this. It’s the brakes. When you have used the brakes, the pedal hisses for up to 20 seconds afterwards, sometimes sounds like air leaking from a balloon. Doesn’t seem to affect braking performance - Kevin from Kent

Submitted: 23/11/2011 11:09:57 | ID: 5989

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Ross Coen, England

Volkswagen Polo 2004

OK, me and the Mrs don’t agree! Shock, I know! Maybe you could clear this up. The brake fluid light came on our car the other day and after I filled it up it remained on. I work on boilers and often pressure sensors or flow switches etc get stuck and give false readings. Could this be a possibility on a car? If anyone knows anything else it could be I’d love to hear! Pads maybe?

Answers

Have you checked to see if the brake pads are worn down to the sensors? - Dick Turner from Buckinghamshire

Submitted: 22/11/2011 10:39:47 | ID: 5954

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Mark Wittey, Carmarthenshire

Volkswagen Caddy 2002

Where is the glow plug relay located on a Volkswagen Caddy?

Answers

The relay is located under the dash on the right hand side, it’s the longest one, it has ’103’ printed on it - Sean from Ireland

Submitted: 22/11/2011 08:18:07 | ID: 5928

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Steven Toner, County Londonderry

Volkswagen Crafter 2007

The battery light keeps appearing on the dash of my Volkswagen Crafter - what does this mean and what should I do?

Answers

I would of thought that was telling you the battery was not charging and the alternator was faulty? Papko Cummins from Fife and Kinross Shires

Submitted: 16/11/2011 16:04:51 | ID: 5831

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Theo Snyman, South Africa

Volkswagen Polo 2005

My Polo has just started to overheat. I drove it 3 kilometres from my house to the garage for petrol and it over-heated. Does anyone know what this might signify? It is a 2005 2-litre VW Polo Highline. Thank you.

Answers

Hi, I once had the same problem, it was my fan. It got burnt. Check it out. All the best - Stephen Afakorzi from Ghana

Submitted: 16/11/2011 10:56:15 | ID: 5820

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Benjamin Forder, England

Volkswagen Sharan 1997

Can anyone tell me why my Volkswagen Sharan’s heater has stopped working altogether in car? And now my temp gauge is flashing and the car is beginning to over-heat? Any ideas how to fix? Many thanks.

Answers

I had an ongoing similar prob in a 2001 Sharan. It turned out there was a leak in the head gasket between cylinder 2 and 3. There was no oil in the water or vice versa. Get a dye test done by a good mechanic - Barry from County Down

Submitted: 15/11/2011 09:38:06 | ID: 5796

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Vincent Jarvis, England

Volkswagen Transporter 1996

Hi, my T4 has a thumbing / knocking noise from the under side of the floor. It does not do it all the time, more often when foot is of the gas going down hill. Any ideas what might be causing this?

Answers

I had something similar on a T5, it was a worn joint on the anti-roll bar - Dewi Jones from Gwynedd

Submitted: 15/11/2011 08:51:41 | ID: 5791

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Hi, does anyone know if a VW Bora can run on blended petrol, i.e. ethanol?
Biko, Zimbabwe

Volkswagen Bora 1999

Hi, does anyone know if a VW Bora can run on blended petrol, i.e. ethanol?

Answers

No it does not take the E10 8lend. Have tried on mine and had serious problems - Raf Nyamhosvah from Zimbabwe

Submitted: 14/11/2011 16:02:58 | ID: 5767

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Harry, England

Volkswagen Sharan 2001

I have a 1.9 tdi VW Sharan and when I drive it, it beeps and flashes handbrake on, even when it’s not. I have checked the switch, it still stays on even when unplugged. Any ideas?

Answers

I had this happen with me and it was because the fluid in the brake resevoir was low and the electronic system would pick it up. The real problem was that a rear brake cylinder was leaking and so the fluid would drop! Hope this helps - Dave Evans from Carmarthenshire

Submitted: 14/11/2011 10:15:40 | ID: 5689

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Randal Betts, United States of America

Volkswagen Golf 1986

Does a 1986 VW Golf use a vacuum line, a manual cable, or an electric switch to get fluid to the heater? The blower works fine, but ony cold air comes out.

Answers

Sounds like a vacuum line, that’s what I just had problems with. Look down by the front of the transmission where the starter is at, there should see a small vacuum line (yellow), see if it has a hole rubbed in it from the other lines. If so, just cut the part that has a hole in be careful not to break the fitting and replace with rubber vacuum line - Roy Jewell from United States of America

Submitted: 14/11/2011 10:00:19 | ID: 5686

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Hugh Jardine, Dumfriesshire

Volkswagen Sharan 2009

My diesel Volkswagen Sharan has a slight miss when I am driving it. It doesn’t matter whether I am driving it, doesn’t matter whether it’s hot or cold, or what speed you are doing, or what gear you are in. Any ideas anyone?

Answers

Hope you have sussed this. Had the same problem. Turned out to be the injector wiring loom which is INSIDE the rocker cover (about £35) - Stephen Clarkson from County Down

Submitted: 14/11/2011 09:51:16 | ID: 5684

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Does my 2006 VW Fox 1.1 have a cambelt?
Dave Halls, England

Volkswagen Fox 2006

Does my 2006 VW Fox 1.1 have a cambelt?

Answers

No the 1.4 has a cambelt! Chris Owen from England

Submitted: 14/11/2011 08:28:55 | ID: 5677

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Eric McDonnell, Ireland

Volkswagen Caddy 2003

The MPH clock is not working on my Volkswagen Caddy - has anybody any idea how I might fix it?

Answers

Your speedometer sensor is gone on the gearbox. Replace it and it should be fine - Tom Delaney from Ireland

Submitted: 11/11/2011 15:43:25 | ID: 5653

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Tony Allen, Aberdeenshire

Volkswagen Crafter 2009

The rear interior light on my Volkswagen Crafter does not work. The display on the dash shows that the door is open, but if I put a meter on the light there is no power there. Where are the door switches? Why did they have to fit an ecu to control interior lights? DOH!

Answers

Check the loom under the passenger footwell. I had a similar problem when the jack cover on the floor nipped a wire in the loom and damaged it and it happened to be the interior light wire that was cut. A long shot but it worked for me once repaired - Tony Sidney from England

Submitted: 10/11/2011 15:37:04 | ID: 5622

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John Gouldingay, England

Volkswagen Transporter 1995

Hi, could you tell me what steering wheel will fit on my BW T4 Transporter? It’s a 1995 and I have been told a VW Golf will fit but don’t know which Golf exactly. Can anyone help?

Answers

Hi. Any Volkswagon or Audi steering wheel from a 1994 to a 2000 apart from the Audi A3 will fit just go to your local breakers as a lot of main Volkswagon spares dealers won’t tell you what fits and they will try charging you skyhigh prices. I myself personally find the Touran steering wheels the best as you can still see the speedo etc perfect as if you was to use a Polo steering wheel you find yourself looking over it to see your speed and it also feels heavy on you turns where as the Touran steering wheel makes the steering a lot lighter and smoother. Whatever steering wheel you choose though good luck and just go to your local scrapyard you’ll pick one up for around £30 instead of £80+ from a Volkswagon spares dealer. Google my name and take a look at my breakers. I have 1000s of Volkswagons in we have every part needed for VWs guaranteed - Gerralds Breakers Volks Bits Somerset from Somerset

Submitted: 10/11/2011 14:34:34 | ID: 5610

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My 1996 1.6-litre Volkswagen Polo Classic idles at 2500 rpm.
Marius Verster, South Africa

Volkswagen Polo 1996

My 1996 1.6-litre Volkswagen Polo Classic idles at 2,500 rpm. Everytime I stop it takes between 40 and 60 seconds to drop to 1,000 rpm. What could be the sourse of the problem?

Answers

Try relay 97 not working throttle body adj or replace - Sybrand van Niekerk from South Africa

Submitted: 09/11/2011 11:40:29 | ID: 5583

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My VW Sharan has recently started making a hissing sound from behind the dash on the passenger side
Keith Smith, England

Volkswagen Sharan 1998

My VW Sharan has recently started making a hissing sound from behind the dash on the passenger side. It seems to stop when the clutch is depressed to change gear. Performance or fuel economy not affected. Does anybody have any idea what this might be?

Answers

I’ve recently had exactly the same issue and it was the break booster that needed fixing - Jacqui from New Zealand

Submitted: 09/11/2011 09:25:27 | ID: 5574

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Luke Bennion, Buckinghamshire

Volkswagen Golf 2000

I replaced the gearbox and clutch but now I have a bad fuel leak - could I have damaged the turbo? (GTI 1.8 turbo)

Answers

What you done now, you little plonker? - Richie K from Iraq

Submitted: 09/11/2011 09:24:07 | ID: 5573

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I have a clicking noise coming from brake pedal on my Volkswagen Passat
Sage Mir, London

Volkswagen Passat 2003

I have a clicking noise coming from brake pedal on my Volkswagen Passat, every time I press the pedal. Does anyone know why this might be and whether it could siginify a serious fault?

Answers

Had same prob just after changing front discs on 04 Passat, found prob left when I switched discs around to opp wheels. In other words I made a blunder not paying attention to instructions. Prob was sorted, good luck - Selwin Carlin from Northern Ireland

Submitted: 08/11/2011 08:23:14 | ID: 5500

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Lockson Natuur, South Africa

Volkswagen Polo 2003

There is a yellow light on, similar to the red light when the hand break is applied when I start and drive the car. Does anyone have any idea whay this light might signify?

Answers

My Polo 1.4 tdi loses power uphill and the engine light comes on. If you switch off and start, the power comes back but the light remains on. After 5 starts, the light goes off - Sharend Arjun from South Africa

Check your braking system (whether brake pads are worn to the sensors, brake fluid, etc) - Stephen Afakorzi from Ghana

Submitted: 07/11/2011 16:03:27 | ID: 5470

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Does anyone know where the handbrake adjuster is located on my 2008 Volkswagen Crafter?
Michael Hathway, Wales

Volkswagen Crafter 2008

Hi. Does anyone know where the handbrake adjuster is located on my 2008 Volkswagen Crafter?

Answers

Hi mate, under the van near rear, if someone pulls the handbrake on and off you’ll see the cables move, where they meet on an adjustable bracket. Tighten 13mm nut clockwise a few turns then check, can also be adjusted at rear hubs but not as easy - Pat Theman from County Antrim

Submitted: 07/11/2011 10:39:44 | ID: 5441

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Ian Greer, England

Volkswagen Passat 1998

The battery in my Volkswagen Passat keeps dying despite it being a new battery. What could the reason for this be?

Answers

The alternator isn’t charging battery? Ki Bland from London

Submitted: 07/11/2011 09:27:32 | ID: 5420

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Butch the Man, England

Volkswagen Passat 2003

Hi, I have no power going to the glow plugs on my 1.9-litre 2003 Volkswagen Passat. The fuse is OK, I have disconnected the temperature switch and the feed comes back. It’s just happened since I replaced the head. Do you think it’s the temperature switch or the control unit? Cheers!

Answers

Hi, I would suspect the loom that feeds both the injectors and the glow plugs, it runs in the head and in hot oil, a really stupid design, its about 80 to replace, its connected by means of a large twist connector on the end of the head. Its also worth checking the glow plug relay, remove the battery and shround and it is screwed to a sliding bracket under the fuse box. Best of luck - Gary Wykes from England

The 1.9 pd engine has a different loom than the one mentioned by the other chap. The glow plugs only work from cold and being direct injection only need them for emissions not starting unless theyre very cold! - Emlyn Tilley from Somerset

Submitted: 03/11/2011 14:46:02 | ID: 5397

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Antonio, England

Volkswagen Passat 2006

Hi. I ran out of diesel on my VW Passat. I put some diesel in and then it didn’t start. The AA came and he didn’t manage to solve the problem. He said that the injectors are possible gone. Has anyone had the same problem?

Answers

You must prime the fuel filter. Get some fuel in a small bottle and remove the spring clip from the top of the fuel filter and pull that fitting with hose on both sides straight up. Then fill it with fuel and replace fitting and spring clip and try to start. You may have to do this several times. It is very difficult to start a cold engine like this. Two small shots of starting fluid into the air intake hose which is easily remove with a pair of channel lock plyers and it will take right off - Frank Kampert from United States of America

Submitted: 03/11/2011 13:41:11 | ID: 5384

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Tillu H, England

Volkswagen Sharan 2003

Does anyone know why the water coolant on my Volkswagen Sharan is empty every second day?

Answers

I guess your filling up with plain water. Now so you should see evidence of rust stains, mine wasn’t water pump, exp resovoir, or thermostat housing my leak was from a oblong plastic water distribution cap on passenger side of engine (battery side) it is hard to see and get to, all manner of pipes are above it buttake engine cover off and shine torch down there - Ian Silvester from Kent

Submitted: 03/11/2011 10:11:57 | ID: 5381

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Micheal Groves, Durham

Volkswagen Transporter 1994

I am having problems with the auto gearbox on my Volkswagen Transporter Caravelle. When cold the reverse works but when it gets hot it doesn’t go into reverse - has anyone else experienced this?

Answers

I have as well, we changed gear box oil and filter but still does it. Our mechanic says the seal is leaking so it isn’t getting enough pressure to shift gear. When revved, it shifts - Paul from Australia

Submitted: 01/11/2011 10:41:26 | ID: 5351

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Paul Wallis, Conwy

Volkswagen Touran 2005

How do I replace the washer bottle on my Volkswagen Touran?

Answers

If all else fails try a VW garage! John from Gwynedd

Submitted: 28/10/2011 08:49:26 | ID: 5339

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The water temperature goes up to 130C. The problem is my fan is not starting.
Grig Grigos, Cyprus

Volkswagen Bora 1999

The water temperature goes up to 130C. The problem is my fan is not starting. When the temperature reaches 130C it starts 2 fans, A/C and the other one. I was told to check the sensors, which I changed but to noavail. The fan is not starting like normal at 90C. Please help. Thanks a lot.

Answers

Change the rad thermo switch - Dean from Blaenau Gwent

Submitted: 28/10/2011 08:48:34 | ID: 5338

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Seamus Toner, County Armagh

Volkswagen Sharan 2000

I have heater problems on my Volkswagen Sharan. Great heat all summer but the first sign of cold and the thing turns into a demon. No heat for at least 10 miles, in fact, in last year’s deep freeze, after a journey of 40 miles with 6 passengers we were almost all crystalised! I spent the whole winter de-misting the windscreen with rubber scraper. Has anyone had this problem and knows how to fix it?

Answers

I had the same problem with my 2002 2.0 Petrol Passat last winter. The engine temperature failed to reach 60°C on a good day. I replaced the thermostat and the problem was resolved. Hope this helps - Sid Paul from England

Submitted: 27/10/2011 11:15:00 | ID: 5314

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Ron Morgan, England

Volkswagen Crafter 2008

My Volkswagen Crafter interior lights comes on when driving, as well as the wipers, indicators and radio. In fact, everything controlled by ignition goes dead if I turn off the engine and restart and it is fine until the next time the fault occurs. Any ideas anyone?

Answers

Ignition pack. Around £400 - Shanf from England

Submitted: 27/10/2011 10:44:24 | ID: 5307

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T H, Essex

Volkswagen Passat 2008

Does a Volkswagen Passat CC GT TDI have a timing belt or chain? Thank you in advance for any help.

Answers

Definitely a belt which needs replacement every four years or 60k miles - Peter Buisseret from England

Submitted: 27/10/2011 10:19:51 | ID: 5303

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Melanie Dickinson, England

Volkswagen Passat Estate 2005

All my dashboard lights have started flickering on my Volkswagen Passat Estate. Any advice would be most welcome.

Answers

I had this on an older Passat. Fixed it by replacing the dash dimmer switch for £3 from the breaker’s yard - Passat Owner from England

Submitted: 27/10/2011 08:54:54 | ID: 5280

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Philip Jones, Denbighshire

Volkswagen LT 1995

My Volkswagen LT van starts ok but won’t rev up. Any ideas anyone?

Answers

The earth strap may have fallen off under your engine - Dan Davis from England

Submitted: 26/10/2011 16:07:35 | ID: 5259

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I am trying to locate the power steering filler to top up on my Volkswagen Touran
Cyril Woodhead, Yorkshire

Volkswagen Touran 2005

I am trying to locate the power steering filler to top up on my Volkswagen Touran. But my handbook doesn’t show it. Can anyone help please?

Answers

No filler bottle as is electro mechanical steering so uses no hydrylic fluid - Paul from New Zealand

Submitted: 26/10/2011 14:40:52 | ID: 5243

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Steven Lawley, Warwickshire

Volkswagen Passat 2000

Hi, when driving my 2000 Volkswagen Passat diesel after the engine has warmed, the temperature guage starts to climb to an overheating point. I have changed the thermosat and there is a good flow of water through engine but it is still overheating. Can anyone help? Thank you.

Answers

Check the viscus fan is working when hot. Other than that, it could be the head gasket - Pete the man

Submitted: 26/10/2011 14:36:58 | ID: 5240

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Steve Taylor, Berkshire

Volkswagen Golf R32 2009

After driving my Volkswagen Golf R32 for a few miles the car will not restart for another hour - has anyone else experienced this?

Answers

Hi Steve, start with the daft thing first, change the inline fuel filter make sure it’s fitted the correct way round as some are directional. Then go for a run. If it stops, take off your fuel filler cap and get one of those Halford’s ’fit anything’ plastic ones for a pound. Try another run, it could just be airlocking in the tank. Most injection systems run with a bit of a vacuum in the tank, that’s why you hear the rush of air when filling up. If that gets you going, possibly it’s the fuel pump on its last legs as the next point of call so get a garage to pressure test the injection system, sadly that’s where the bills start! - Steve North from Nottinghamshire

Submitted: 26/10/2011 08:31:43 | ID: 5185

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Warren Weitz, South Africa

Volkswagen Polo 2003

I have a 2003 VW Polo and my fan is not working - it does not go on at all and my car is overheating. Does anybody have any idea as to what it might be?

Answers

Change your fan man! - Stephen Afakorzi from Ghana

Have you tested the fuse for the fan? Might be blown - Kelly from England

Submitted: 25/10/2011 15:59:48 | ID: 5172

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Velda, England

Volkswagen Sharan 2002

My key fob has stopped working properly on my Volkswagen Sharan, it will unlock but not lock. I have tried several ways to make it work, other than changing battery. Any ideas?

Answers

Definitely change the battery. A small electrical shop might even do it for you. Mine was £3.20 - John Saxton from Lancashire

Submitted: 25/10/2011 15:25:01 | ID: 5148

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John Smith, Sussex

Volkswagen Transporter 1999

When depressing the clutch on my Volkswagen Transporter there is a loud squealing. If you press the clutch to the floor there is a grinding feeling through the peddle. The gear change is smooth but I think it is because of the way I’m using the clutch. Any suggestions/comments would be much appreatated. John :-) (800 Special)

Answers

Hi, your release bearing inside the bell-housing of the gearbox collapsed. To replace that bearing, the gearbox must be removed and then the condition of the pressure plate splines must also be checked for damage due to the release bearing that packed up - Jeanne-Pierre Bruin from South Africa

Submitted: 25/10/2011 15:23:58 | ID: 5147

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Kza Khan, England

Volkswagen Passat 2007

Hi, my 2007 VW Passat 57 heater is not working. I checked the fuse and that’s OK. Can you help?

Answers

I have had a similar problem where the heaters worked but not very good, so I did the same, checked the fuse that was okay, then I checked the pollen filter which was rammed full with cr*p. I bought a new one of those and replaced it and now works beautifully. Hope this helps - Paul Smith from England

Submitted: 25/10/2011 15:09:45 | ID: 5139

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Gavin Keegan, Norfolk

Volkswagen Caddy 2006

There is limited heat coming from the heater inside my Volkswagen Caddy’s cab... and it takes ages to demist and defrost? Can anyone help or advise?

Answers

Might be that the thermostat is stuck open - Andrew Smith from England

Submitted: 25/10/2011 13:19:42 | ID: 5119

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Paschal Quinn, Northern Ireland

Volkswagen Caddy 2006

I sometimes have a problem starting my van in the morning. It is a 2006 1.9-litre VW Caddy sdi van and it has 130k on it and runs well but I have just noticed that, sometimes when driving on the road, its power levels drop a small amount for no reason. I have changed the glow plugs and this has still not cured the problem. Any ideas as to what it can be anyone?

Answers

I had a similar problem last week. In my case, it was the fuel cap that is clogged, so there is a lot of vacuum created in the tank starving the fuel pump intermittantly. I found out when I bought fuel and the hissing went on forever when I was opening the cap - Johann Juliusson from France

Submitted: 25/10/2011 10:37:32 | ID: 5113

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I have major difficulty starting my Volkswagen LT from cold or warm...
Ali Malek, London

Volkswagen LT 1997

Hi, I have major difficulty starting my Volkswagen LT from cold or warm (it took at least 20-30 seconds to fire up after turning the key, when it used to fire up almost immediately before). Clouds of whitish(?) smoke when starting from cold - loads more than normal. No smoke when starting from warm. 2.) when dropping down to low revs (for example when pulling up to a junction or a roundabout) the engine would sometimes die and not tick over or "flat spot" and refuse to rev. When it "flat spotted" you could have your foot flat on the floor and the engine would be running but stay at very low revs and refuse to increase whatever you did with the accelerator. If you waited long enough the revs would eventually return to normal, but could take several minutes! This got worse over several weeks and was NOT funny when there was a queue of traffic waiting behind me. Can anyone help or advise? Thank you.

Answers

Try a new fuel filter - Basil Brush from England

Check the timing belt, maybe it’s jumped a notch so the timing is out a bit. When I changed the timing belt on are 02 reg LT I found the old belt really slack. The spring in the sprung loaded tensioner had broken. Luckily that hadn’t jumped any teeth though. Also, if it’s the 5 cyclinder diesel then check the pump timing belt which is at the back of the engine. You have to take out the ash tray and plastic surround to get to the inspection cover for the pump belt. Also, if it’s chucking out lots of which smoke, check the underside of the oil filler cap, if there’s lots of white slimy deposits then you may have a head gasket leak - Will from England

Submitted: 24/10/2011 14:05:54 | ID: 5069

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Ricardo Antonio, South Africa

Volkswagen Polo 2005

Why, on a 1.4-litre diesel Volkswagen Polo, does the turbo switch off while on the move, at just slightly over 2,000 revs and all you do is switch off the engine while travelling and on again and the turbo starts up again?

Answers

Okay I will answer your question! If you ask dumb questions like this then you should not be driving a car! Go on the website "how stuff works" and maybe you will not ask retarded questions like this in the future - Ferdi Oosthuizen from South Africa

Not a dumb question like the previous a*shole said. Your Polo is probably going into limp mode. When you switch it off, it resets. Can be vacuum tubes or MAF or dirty turbo - Gerrit from South Africa

Submitted: 24/10/2011 11:26:29 | ID: 5061

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Car runs fine, but every now and again there is a burning smell when I accelerate.
David, Surrey

Volkswagen Golf 2005

I have the Golf GTI - semi auto version. Car runs fine, but every now and again there is a burning smell when I accelerate. Does anyone know what it is? It’s not everytime I accelerate and it’s not that rotten cabbage smell you get from a burning clutch! There isn’t an oil warning light coming on - do I still need to top it up? Any ideas?

Answers

Check HG - Leks Leko from Botswana

Submitted: 24/10/2011 10:49:09 | ID: 5052

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My VW Sharan sometimes does not start but after 2-5 further attempts it will then start...
Hassan Hass, England

Volkswagen Sharan 2006

Hi, my VW Sharan sometimes doesn’t start but after 2-5 further attempts it will then start... but only sometimes. Has anyone else experienced this problem? Thanks.

Answers

Hi, I had a problem with that one, it was a small module inside the ignition VW part only but it’s not too expensive... hope it helps - Pat McKeane from Ayrshire

Submitted: 20/10/2011 10:59:29 | ID: 4998

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Everytime I pull away in my Volkswagen Transporter I get a huge plume of black smoke and the power drops when driving.
Owen James, England

Volkswagen Transporter 2005

Hi, everytime I pull away my Volkswagen Transporter I get a huge plume of black smoke and the power drops when driving. Could it be the turbo or is it the injecters? Thanks in advance.

Answers

It’s prob the EGR valve, some people have them blocked off to increase power but it makes them smoke thick black smoke - Dave Adie from Oxfordshire

Submitted: 20/10/2011 09:02:21 | ID: 4978

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Edward Hay, Lancashire

Volkswagen Caddy 2007

Hi, my 2007 Volkswagen Caddy tdi swb interior lights have stoped working. I have checked all the bulbs and all the fuses and none are blown. There is no power to any of the interior units - can you help?

Answers

Try your hazard lights. This switch might need replacing as it`s linked to the interior lights - John Kelly from County Armagh

Submitted: 20/10/2011 08:17:35 | ID: 4967

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Jude Holt, Hertfordshire

Volkswagen Polo 2008

After the warning light for the brake pads / linings came up on my car recently we are trying to diagnose which brake pads / linings need checking. Does the sensor light connect to all the pads / linings or can we find out which one the fault relates to please? (1.4 TDi)

Answers

Probably just the front nearside fitted with a sensor, but the idea is that all now needs checking - Vadre Smith from Hampshire

Submitted: 18/10/2011 14:11:23 | ID: 4882

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Tom Burnside, Stirlingshire

Volkswagen Golf 2007

The traction control light on my Volkswagen Golf GT is permanently on - what could be the problem?

Answers

Check your tyre pressures - Chris G from England

Submitted: 17/10/2011 14:42:40 | ID: 4845

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Andy Priestman, Durham

Volkswagen Passat 2006

Hi. Does anybody know where I might find the glow plug relay on my 55 reg Volkswagen Passat 2.0 tdi 140? Thank you in advance.

Answers

Hi, remove your battery and surround and it is under the relay box , but you must get the battery out of the way to get to it, the bracket it is screwed to slides into the underside of the relay box - Gary Wykes from England

Submitted: 14/10/2011 11:29:59 | ID: 4803

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Doug Hobson, Yorkshire

Volkswagen Bora 2005

How do I retract rear piston in caliper to fit new pads?

Answers

The easiest way is to use a calliper rewind tool, they need pressure applied and also rotated clockwise. You can do it without a tool but much easier with correct equipment - Graham Foley from Durham

Submitted: 12/10/2011 10:49:59 | ID: 4781

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Mark Farrell, England

Volkswagen Passat 2003

I have a 2 litre petrol 53 plate VW Passat. 12 months ago, the engine management warning light came on for no apparent reason. I have had three diagnostic tests and had a number of sensors replaced but light comes on a few hundred miles once reset. The car is running fine I just think I am paying out for sensors for no apparent reason. Am I best to just leave the light on and carry on as I say has been coming on and off for the last year?

Answers

I have the same problems since two years. I did the tests and everything was ok. I learned somewhere in the forums that in the gas tank is a sensor which measure the pressure inside. I re-locked the gas tap and after 100 km the warning light was disappeared. But after some time it appeared again and I have no clue (even the mechanics do not) what is happening. But everything else is working great - Oltion Hyso from Albania

Submitted: 11/10/2011 15:32:02 | ID: 4759

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Phil, Devon

Volkswagen Caravelle 2008

I’m trying to change the brake pads on all wheels. Is there an easy way to get the caliper piston to retract? (se 2.5tdi automatic)

Answers

Check bleed order first as that will be your order of wheel/pad replacement. The rear calipers probably wind clockwise inwards having eased the pads out first. Don’t force them inwards. Best to buy wind-back tools for the VW from Machine Mart or other to avoid damaging/scrapping the caliper. The fronts should be a gentle push-back with a G-cramp, but once you’ve got the above tools, it will go back easily. Ensure correct replacement of any anti-squeak springs. After re-assembly, ensure you have pumped the pedal a few times to adjust piston/pads back to disc-face. Then bleed brakes in right order. Wash hands, have a drink - Roger from Worcestershire

Submitted: 10/10/2011 11:59:35 | ID: 4730

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Michael Lihou , Australia

Volkswagen Transporter 2001

The passenger door will only open from inside. The lock is still operating with key ie. lock button moves up and down but despite lubrication will only open from inside. Hopeful and awaiting your reply. Cheers Michael (mjlihou@optusnet.com.au)

Answers

I had a similar problem on my 2003 Caravelle but this has same door locks as my 2009. Try opening the door and checking the little child lock tab on the door edge. Lubricate and fiddle with it (up and down) a it. Slam door and try to open. Mine freed up after two minutes, drove me mad - Kevin from Kent

Submitted: 10/10/2011 11:24:12 | ID: 4700

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Eddie Prodger, Ireland

Volkswagen Caddy 2007

My diesel van sounds as if an injector has gone, it starts okay but the engine is missing and the engine light has come on. How do I know if it’s the injector and which one? Is it possible the lambda censor has gone?

Answers

Hi Eddie, I would recommend to plug it into vag-com. It could be a sensor - Yahya Alsane from Ireland

Submitted: 10/10/2011 10:58:04 | ID: 4680

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Tony Forshaw, Cheshire

Volkswagen Caddy 2007

How long does it take to replace the cambelt?

Answers

Depends on the car, roughly 1-2 hours - Sam Williams from England

Submitted: 22/09/2011 10:07:49 | ID: 4519

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When stationary or driving in a straight line, it is fine, but when turning left or right and when stationary, it squeals like a castrated pig...
Graham, Berkshire

Volkswagen Golf 1994

When stationary or driving in a straight line, it’s fine, but when turning left or right and when stationary, it squeals like a castrated pig and I struggle to turn the steering wheel. As Volkswagen can’t help me and I’ve checked the power steering fluid level, can anyone please throw some light on the problem? Cheers, Graham. (Mk 3 1.9D)

Answers

That’s a massive sign that your fan belt is slipping. That’s what’s making that squeal and also the power steering pump runs of the fan belt as well that’s why you have found it hard on the steering. A new fan belt is £15 max - Chris from England

Submitted: 21/09/2011 14:29:45 | ID: 4508

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Lewis, Hampshire

Volkswagen Golf 2001

Hi there, I am hoping someone may be able to help me. I have a 2001 VW Golf TDI and I am getting a ’STOP check coolant’ light coming on (usually during start up in the morning). The first time I checked my coolant it was low so topped it up. When it came on again I checked and the level in the water header tank was on the max level. I topped it up some more and it cleared it for another 2 days then the warning light came on again. I top it up each time and it clears the warning light however my water level is only going down ever so slightly. The tank is pressurised and I can’t find any sign of a leak. This morning it came on and there were some traces of frof in the water tank and someone mentioned head gasket. I checked the main oil cap and there were no signs of any mayo/frof and no sign of white smoke from the exhaust. No signs of loss of power or my temp gague increasing at all. Does anyone have any ideas? Could it be the sensor is knackered or stuck? Any help would be much appreciated. (1.9 TDI)

Answers

I had the same problem on my 2001 VW Folf tdi. After numerous trips to a garage, I was told to try and get a new expansion tank cap. I tried this and all was sorted. When the engine was hot, a vapour was escaping and the level going down. Not sure about the froth though, doesn’t sound too good - Dai Broad from Wales

Submitted: 21/09/2011 08:51:52 | ID: 4503

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Jaunne Leipert , South Africa

Volkswagen Polo 2007

What are the steps one should take when changing the turbo? (1.9 tdi)

Answers

Obviously you know how to change a turbo but before you actually run the engine you have to crank it for about 30 secs to allow oil to lubricate the turbochargers components so as for it not to blow, leave for a minute then drive steadily for the first 1,000 - 2,500 miles and don’t try and do it when the engine is hot! Dean from Lancashire

Submitted: 20/09/2011 09:05:50 | ID: 4478

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S B, Lanarkshire

Volkswagen Fox 2008

The tail light on my VW Fox is not working but the brake light is - I have changed the bulb a couple of times and the same thing happens. Why why why?!

Answers

I drive a VW Polo and my tail lights have a double element in a single globe so your brakes and lights operate from one globe. Just check if you are getting the right globes - Jaunne Leipert from South Africa

Submitted: 16/09/2011 08:49:31 | ID: 4438

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Ryan Williams, Neath Port Talbot

Volkswagen Transporter 1999

The power steering makes a noise when at full lock. Any ideas why? (t4)

Answers

If it is a squealing noise when you have it on full lock then the steering pump belt needs adjusted - Bobby Cox from County Tyrone

Submitted: 16/09/2011 08:45:31 | ID: 4435

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Patrick McLaughlin, Ireland

Volkswagen Caddy 2004

In the frosty weather, it’s nearly impossible to open the doors in my caddie van, is there any tips on what I could do?

Answers

We have up to -20 here in Norway. We spray the door edges (rubber seal) with silicon spray each winter - Paul Brown from Norway
 

Submitted: 12/09/2011 09:44:37 | ID: 4355

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Malcolm Stewart, England

Volkswagen Passat 2000

My VW Passat seems to have lost power, it does not drive more than 50mph, had my clutch replaced, still the same problem. Does not make any unusual noise and has a high mileage (181,000). Any idea what’s causing this issue?

Answers

Sounds like your Ecuador (on board computer) has gone into limp mode and isn’t coming back online. Try a new Ecuador from a scrapyard, souls only be £100 - Chris from England

Submitted: 12/09/2011 09:10:05 | ID: 4328

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What VW Golf engine oil should I use?
Paul Fleming, England

Volkswagen Golf 2003

What engine oil should I use?

Answers

Diesel 10-w-40 petrol 5-w-30 - Chris G from England

Submitted: 05/09/2011 10:47:08 | ID: 4273

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Siva Jeyasinghe , Kent

Volkswagen Transporter 2008

Does this have a cambelt or chain?

Answers

Cam belt. If it hasn’t been changed on schedule then do it. End of. Any decent garage can do it but for some Transporters they need a special tool. I have had two done last year on Wincheap industrial estate (Canterbury) and it cost about £450 but get it done! - Kevin from Kent

Submitted: 05/09/2011 10:35:42 | ID: 4260

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When I drive the steering wheel light on the dash comes on and the power steering fails...
John Willis, South Africa

Volkswagen Polo 2005

When I drive the steering wheel light on the dash comes on and the power steering fails. The computer also resets. (14i)

Answers

Same problem on my 2006 Polo 1.9tdi please help, gouws.ryno@gmail.com - Ryno Gouws from South Africa

Hi, same with my 2004 1.4 tdi, please help, email me - Vinesh Pillay (vin31@hotmail.co.za) from South Africa

Hi, I changed the entire earth cable from battery to body (grounding), with same symptoms and sorted the issue - Shashi from South Africa

Hi. There is a problem with your rack and pinnion. Get your rack checked - Nick Kler from United States of America

Submitted: 31/08/2011 09:09:31 | ID: 4203

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Hoss, England

Volkswagen Passat 1999

I have changed the timing belt and now the car won’t start. No compression, how do you set camshaft timing?

Answers

If you have changed the timing belt and not set the timing up correctly and tried to start, you will have bent the valves, that is why you have no compression. There will be timing marks on the covers that will tell you where to line it up - David from Scotland

Submitted: 25/08/2011 10:33:37 | ID: 4118

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Why is the airbag light always on?
Lucy Morgan, England

Volkswagen Touran 2005

Why is the airbag light always on?

Answers

Worst case scenario car was in an accident, airbags deployed and were/were not replaced, and then the light was not reset with diagnotics machine. In all probability, your battery has run down or someone disconnected a battery terminal and did not reset the light with diagnostic machine when done. This can be done at the dealership, but they said there is no need but will cost +/- £30 :-( to reset if I insist! Mark from South Africa

Submitted: 25/08/2011 10:31:00 | ID: 4116

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John Williams , Lancashire

Volkswagen Transporter 1999

Whilst driving or idling, the rev counter on the vehicle will begin reading erratically and even drop to zero revs whilst there is no change in the way the engine is running. When the rev counter drops to zero revs, the oil warning light on the dash begins to flash and an intermittent bleeping is heard. The oil level is actually fine and the vehicle has just been recently serviced. Despite this problem, the vehicle is running very well. Can anyone make any suggestion what may be causing this frustrating problem? (TDI)

Answers

I have the very same problem with my Transporter 2.5 2003. It only happens every now and again and like yours, the van is running great. It would be great to get an answer on this. Have you had any luck solving this? - John O Callaghan from Ireland

Replacing the complete dashboard pack cured mine instantly. It also improved the general instrument illumination - Don Stewart from Devon

Submitted: 24/08/2011 09:26:09 | ID: 4106

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My right hand side indicator is not working. Why?
Mohammed Jamal , Bahrain

Volkswagen Golf R32 2004

My right hand side indicator is not working. Why?

Answers

You have a fused bulb that’s all I think. So just fit a new bulb - Edward Shigwedha from Namibia

Submitted: 22/08/2011 09:09:18 | ID: 4061

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Irfaan , South Africa

Volkswagen Golf 2003

My oil light keeps flickering and it makes a loud beeping noise. Why is this?

Answers

I’d suggest topping up your oil straightaway. This would indicate that the reserve is low. It may be due to a leak or burning of oil. Top it up before the engine blows - Mids _Man from Staffordshire

Submitted: 18/08/2011 08:36:07 | ID: 4037

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Terri Davison , England

Volkswagen Golf 1998

I have a warning light flashing on my dashboard with the handbrake symbol. I have checked the handbrake and it is fine. This symbol appears when driving and beeps twice then stops but the light remains on. Any ideas?

Answers

Did you check the brake fluid or are your brake pads knackered? - Martin Lynch from Ireland

Submitted: 17/08/2011 12:36:57 | ID: 4026

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Mark Firth , Kent

Volkswagen Bora 1999

I have recently had a service and found out that both my rear brake lights are not functioning and nor is the reversing light. I have changed the brake light switch, the bulbs and the fuse but still no lights. Help! (TDi)

Answers

Today is August 15, 2011, and I’m sitting in a VW dealership right now, for the same problem. I’m being told that there is a wiring problem! Well this is a 2001 VW Beetle that I purchased new, 10 years ago. How in the world did it suddenly develop a wiring problem?! They said they will have to do a diagnostic to see what the exact problem is. I hope it can be fixed inexpensively, because not only are the brake lights not working, but neither is the cruise control which originally was attributed to the malfunction of the brakelight switch - Bianca Smith-e-Incas-Allen from United States of America

Submitted: 12/08/2011 13:48:29 | ID: 3968

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Rudolph Alleyne, Berkshire

Volkswagen Golf 2002

I change my battery, and now my radio is completely dead. What can be the cause of that? (gti)

Answers

Do you mean it is still dead after you have re-entered your radio code? The radio loses this when you disconnect the battery. The code should be written down in your car’s manual somewhere. Hope this helps - Steve from Norfolk

Submitted: 11/08/2011 14:44:39 | ID: 3952

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Clive George, Blaenau Gwent

Volkswagen Transporter 2008

I would like to know if the VW T28 has a temperature gauge display. Thanks.

Answers

Yes, it does on mine :-) - Chris from England

Submitted: 10/08/2011 09:24:45 | ID: 3929

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Kevin, Canada

Volkswagen Golf 2002

When the engine is cold, my tdi runs fine until I accelerate hard then it coughs and misses, blowing white smoke. It will clear up in 5 or 10 seconds and then it runs good for the rest of the day unless the engine gets cold and then you repeat the procedure. Why is this?

Answers

I have a Golf 02 GT tdi and the only time I had anything like that happening was about a month before the turbo went. White smoke was everywhere! Might not be the case with yours but keep a close eye on it because if it’s a diesel then white smoke is bad news - Gordon Bulloch from Yorkshire

Submitted: 10/08/2011 09:19:06 | ID: 3923

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John Lewis, Somerset

Volkswagen LT 2004

Do I need to replace the flywheel when replacing the clutch? It has a dual mass flywheel. (2.8 tdi)

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I have a VW Transporter, I am finding the gearstick stiff and awkward to put into gear, can you help? - Joe Hender from England

Submitted: 08/08/2011 09:18:09 | ID: 3906

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Paul Hamilton, Cambridgeshire

Volkswagen Golf 2009

Can anyone tell me when a timing belt should be changed on a VW gt tdi 140 golf 2009 plate? I’m in the process of buying one at the moment from a garage with 70,000 miles on and wondered if they need to change it before I purchase it or at least I can give them the right info before I pick it up. Thanks, Paul. (gt 140 tdi)

Answers

Every 100,000 kms or 63,000 miles - Kevin from Canada

Submitted: 08/08/2011 08:47:26 | ID: 3891

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Duncan Turnbull, Australia

Volkswagen Transporter 1996

Hi, I bought a Transporter six months ago. It had a slight tapping noise which has gotten more frequent and slightly louder. It is mainly when the engine is cold and when it is idling. It drives fine and the noise seems to go as the revs go up. I was wondering if anyone knew what it could be? D.

Answers

Mine was doing that. It was the heat shield on the exhaust rattling. I had a jubile clip put on it, now it’s stopped...me - Lisa Webb from Swansea

Don’t panic. Other answer may be the right one but also: [1] It is probably the vacuum pump. It runs off a small cam at the front in the middle. The cam gets worn down a bit and goes ’tinkly tinkle’ and drives you nutty. It’s a cheap part but I think you have to replace the whole pump - pretty pricey - to get rid of the noise. If the pump fails then the brakes will be hard to operate - not good in an emergency. My last T4 did this for 60,000 miles. [2] If it’s a heavy rattle that sounds like it’s in a big heavy part of the engine then it might be a broken bolt on the engine sump cover. The cover is the massive steel plate beneath the engine bay (ever wondered why your engine is so clean? That’s why). It has some bent steel pegs that hold it in place with 2 bolts near them. When a bolt fails the plate can bounce up and down and rattles (the bent pegs hold it in place so it won’t fall off). It can rattle with the engine vibratoion but is more likely to do so when you drive over a bump. To test the bolts, climb under the front wheels and visually check or lean under the front and bash the plate with your fist. You’ll get the sound! - Kevin from Kent

Submitted: 02/08/2011 08:17:18 | ID: 3849

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How many litres of oil for changes on a Volkswagen Fox 1.2?
Lemuel Hernandez, Wiltshire

Volkswagen Fox

How many litres of oil for changes on a Volkswagen Fox 1.2?

Answers

2.8 litres - Mart from Netherlands

Submitted: 29/07/2011 08:29:53 | ID: 3833

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Derek Reynolds, England

Volkswagen Passat 2005

At what mileage does the cambelt need changing? (2L tdi sport)

Answers

Every 60,000 miles or every 4 years which ever comes first is a good guide and better be safe than sorry - Raj Agha from England

Submitted: 22/07/2011 08:50:07 | ID: 3780

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Benjamin Buthelezi, South Africa

Volkswagen Golf 2007

What makes my car sometimes lose power when travelling long distances? It did happen previously when VW dealer said it was the vacuum pump but it is still doing the same thing. Sometimes it runs OK but there comes a time when I try to accelarate but it doesn’t move. Can anyone offer any advice? (GTI 2.0T FSI)

Answers

My Golf TDI was doing the same thing, might be worth checking all the vacuum hoses are correctly seated, seemed to clear it up for me - Noel Hobden from England

Submitted: 19/07/2011 09:18:50 | ID: 3747

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Denzil Delaney, London

Volkswagen Passat 2010

How do I gain entry to car when the battery is flat and I have a keyless entry system? (1.8)

Answers

Hi, on your key there is a button on side press this and pull and there is a key inside. You have to take the drivers side handle of and place key in to open - Andy from England

Submitted: 06/07/2011 10:57:29 | ID: 2874

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CJ Bennett, Ireland

Volkswagen LT 1995

Hi, I have a 1995 LT 31 and when I drive over 50mph or drive it hard in 3rd gear, there is a buzzing noise coming from behind the clocks and it does not go away until the engine is stopped. Can anyone tell me what it is and how to stop it?

Answers

The oil pressure warning system is made up in two parts. There is a standard warning light (actually an LED) connected to a pressure sender near the oil filter which operates like any other car. The second system has a seperate sender unit on the block and also senses speed via a connection to the ignition coil. This sender operates at a higher pressure than the first (around 30 psi I think). If the engine revs above 2000 rpm and the oil pressure drops below 30 psi, the oil light will flash and the buzzer sounds. Check the sender unit, if this is okay then the problem is in the circuitry. You can fool the system by disconnecting the speed sensor wire from the -ve terminal on the coil. There should be two wires on this terminal, one goes to the distributor, the other is the speed sensor - Dave Cole from Gloucestershire

Submitted: 05/07/2011 09:25:34 | ID: 3207

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Lloyd Marongwe , Zimbabwe

Volkswagen Bora

Every time I drive in a bumpy road, my ABS light appears on the dash. Sometimes it just comes on regardless of the road surface. What can I do to solve this? (2.0 Petrol)

Answers

Check your ABS wheel sensors. One might have a loose connection or be dirty - Kevin from Canada

Submitted: 13/06/2011 08:53:02 | ID: 3131

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Val Ockert , Australia

Volkswagen Transporter 2005

The airvent directional knob on my VW Transporter is stuck on the windscreen setting. Any ideas how to access the mechanism and how to repair it? Thanks.

Answers

You will find the control unit itself is broken and will need replacing - VW part no. (for non-climate control) is 7H0820045AM9B9. Sit down for the price. Now remove the top parcel shelf, pulls up from the side closest to the controls (held in with clips) undo two screws under that, and then remove radio (will need radio removal tools), prise off external facia (more clips) then you’ll notice the control unit is held in by 4 more screws. You’ll have to remove all 3 cables (be careful), by unclipping them & disconnect both electrical plugs. Now the unit will sort of come out from the driver’s side first at an angle. You’ll find that the white reel at the back of control unit will be broken allowing the cable lever to pop out. Good luck! - Craig from New Zealand

Submitted: 07/06/2011 09:29:27 | ID: 3157

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I have got a problem with my van where I hear noise when I steer left or right.
Aamer Musta , Cardiff

Volkswagen Transporter 2006

Hi everybody, I have got a problem with my van where I hear noise when I steer left or right. I have checked the tensioner and power steering pump and all is okay. Anybody come cross this before? Thanks.

Answers

I have the same problem, I wish someone could tell us know what the problem is - Heinz Conrad from South Africa

Submitted: 25/05/2011 08:27:11 | ID: 2755

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Can anyone please confirm the maximum amount of fuel this car will take in litres?
David Chuter , Northamptonshire

Volkswagen Caddy Maxi Life 2010

Can anyone please confirm the maximum amount of fuel this car will take in litres? Many thanks.

Answers

City:7 to 9 L High way 5.5-6.5 L - yy jackmax from Australia

How long does fuel last when the light fuel comes on? - Leda Rodrigues from England

Submitted: 23/05/2011 12:10:27 | ID: 2760

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The problem was on the open road power was lost and going uphill, it was impossible to change gears to get more power.
Jaco Minnie , South Africa

Volkswagen Caravelle 2007

I have a 2007 2.5 TDI Caravelle (AUTO) - The problem was on the open road power was lost and going uphill, it was impossible to change gears to get more power. It sounded as if the turbo was not working. After two days of testing, they said it was the catalytic converter that was detoxing resulting in the loss of power. Now it is running fine. Any suggestions if the reason is true or not or what the problem can be?

Answers

I had the same problem on my 52 plate T4 Caravelle and the clutch finally gave in. The clutch plate was thinner than an LP record when it came out so it was badly needing it with reference to the cat converter. Replace it with a normal box, you don’t require it by law and you get a little more oomph out your van. Mine cost £48 to replace and after the clutch replacement, my van was pulling as good as when it left the factory - John Bell from Lanarkshire

Submitted: 05/05/2011 08:48:03 | ID: 2494

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What does the spanner symbol with code 800 mean?
Keith Taylor , Worcestershire

Volkswagen Polo 2006

What does the spanner symbol with code 800 mean?

Answers

Why don’t you read your manual? - Ouchy from India

I have the same problem of a spanner and a number on the cluster. I just bought this car (2009 Polo 1.6 Comfortliner) but has no manual so can’t read anywhere - Mjita Kil from South Africa

It’s telling you that a service is due in 800 miles. You’ll find it counts down in steps of 100 - Rich from England

Service due in 800 miles time. Does not mean that you have a fault. It is a reminder so you get it serviced. Look after the car and it will look after you. You can reset it yourself by following 4 steps below. Please read and understand first. 1. Insert key into ignition. 2. Press and hold trip reset button 3. Switch ignition on (but don’t start the car) so your dashboard lights are on. 4. While keeping the trip reset button down twist it clockwise holding it down for further 10 seconds then keep holding it down and switch ignition off. Job done - Saf Khan from Scotland

Submitted: 04/05/2011 08:29:02 | ID: 2526

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There is a noise that comes from the engine/gearbox that stops when braking.
Andy, Sussex

Volkswagen LT 2003

There is a noise that comes from the engine/gearbox that stops when braking. Any ideas?

Answers

It is the brake vacuum pump 100% if the ticking noise goes away after pressing the brake pedal a few times which builds up pressure. I got mine from Euro Car Parts and changed it myself. I took my van to many garages and none had a clue or were deaf - Javad Chohan from England

Submitted: 20/04/2011 10:05:59 | ID: 2149

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What is a realistic MPG figure on a 2.5 TDI Transporter on a run?
Dermott G, County Antrim

Volkswagen Transporter 2005

What is a realistic MPG figure on a 2.5 TDI Transporter on a run? (2.5)

Answers

Mine gets 28.24 mpg by the conversion chart I’m using. Mixed use with 500 kilo on board all the time, I don’t drive in stop start traffic (lucky me) but I do have to drive up hills - Lloyd Jones from Australia

Submitted: 14/04/2011 08:52:27 | ID: 2483

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Our Volkswagen Sharan 1.9 tdi 1999 is making a noise from the front of the engine.
Steph Sainsbury, Cornwall

Volkswagen Sharan 1999

Our Volkswagen Sharan 1.9 tdi 1999 is making a noise from the front of the engine. It has got worse over time, does anyone know what this could be please?

Answers

It might be your belt tensioner, when they wear they get noisy - Andrew Procter from Suffolk

Submitted: 05/04/2011 08:55:17 | ID: 2349

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Although I can drive my Transporter, it has massive side movement in the gear stick and flops all over the place.
Doug, Australia

Volkswagen Transporter 1994

Although I can drive my Transporter, it has massive side movement in the gear stick and flops all over the place which just don’t seem right and am starting to wonder if something is about to break? Any suggestions out there?

Answers

Look at the gear linkage on top of the gearbox, where metal rods contol the selectors, a small plastic bush (external to the gearbox) falls to bits, costs about a quid) causing this. eventually you’ll lose gear operation - Simon from England

Submitted: 28/03/2011 09:10:56 | ID: 3618

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How do I remove the service now text from my dashboard?
Steve Willard, England

Volkswagen Passat 2003

How do I remove the service now text from my dashboard?

Answers

Get a service? - Al from England

Switch off the ignition then press and hold the trip reset button beneath the rev counter. Switch on the ignition and release the reset button. The service message will appear in the display. Turn the reset knob clockwise and the display will return to normal. Switch off the ignition to complte the reset procedure. Hope this helps. Works on my Passat! - Richie from England

Submitted: 23/03/2011 10:49:49 | ID: 2300

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I get really bad vibration at exactly 53mph.
Paul Gleadell, Lincolnshire

Volkswagen Transporter Shuttle 2006

I get really bad vibration at exactly 53mph, and can’t drive through it. All my tyres are new and fitted. If I reduce speed, the vibration goes. This is a major concern as I am a taxi driver and customers keep commenting on this. It vibrates right through the cab. I doubt it is the steering or drive shaft. Very slight play in os drive shaft but the garage say it would come through steering if it was os drive shaft. I replaced ns drive shaft two days ago seems to vibrate under drivers seat and rear of vehicle. Please help. (2.5 tdi)

Answers

It’s the flywheel - Mike Odriscoll from Somerset

Submitted: 23/03/2011 10:43:52 | ID: 2312

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Why do my in-car heaters only work on setting four?
Martyn Macleod, Dumfriesshire

Volkswagen Golf 2006

Why do my in-car heaters only work on setting four? Is it as simple as the switch connected to it to repair or is it more complicated and would it be a mot failure? (1.9 tdi sport)

Answers

It would appear to be the blower motor resister that is the problem. Easy fix, there are two plastic screws under the passenger side dash, remove these and pull the foam down. You will see the resister clipped in on the wiring. Unclip the resister and replace. Mine only worked on 3 and 4, and this cured it. The cost with VAT is about £35 - Brian Hewitson from Yorkshire

Submitted: 21/03/2011 09:37:47 | ID: 2310

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What is wrong if your exhaust system fault light appears on the dash?
Marc Roberts, Wales

Volkswagen Transporter 2007

What is wrong if your exhaust system fault light appears on the dash?

Answers

Most likely a Pressure Sensor on the Particulate Filter (DPF) cost about £30 but total job at dealer is around £160 which includes diagnostics. I understand is a common failure with this sensor. It happened to my 2007 130ps 2.5 LWB TDI at only 8,000 miles - Barry Husband from England

Submitted: 21/03/2011 09:36:27 | ID: 2309

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Is it normal for the car to roll back when stopped on an incline?
Andy Stevens, Middlesex

Volkswagen Polo 2010

Is it normal for the car to roll back when stopped on an incline? Holding the car on the brake, and moving to accelerate away, (e.g. traffic lights in a hill) the car distinctly rolls backwards, usually inches, but it feels a lot more, before engaging in forward motion. No other autobox seems to suffer roll back, but the DSG is a new format autobox with two dry clutches. Is this normal or is this a fault? Any help appreciated. (1.4 SE / 7 speed DSG)

Answers

It’s a quirk of the suspension design. i.e the rear-end is suspended on wish bones which are somewhat like scissors which run longitudinally down the body. When you stop the vehicle and apply the handbrake which stops the wheels the wheels turning, the vehicle’s weight cause the chassis to roll back slightly. As the wheels are locked by the handbrake, the vehicle’s weight transfers to the wishbones which causes them to open slightly, thus causing the vehicle to rise slightly at the back. When you come to move away, the front wheel drive pulls the weight forward. This causes wishbones to settle down which gives the impression the vehicle is rolling slightly backwards. There really is no cure for this phenomena other than the horrendous method of holding it on the clutch, which will prove to be ridiculously expensive - Brian Johnson from Cheshire

Submitted: 17/03/2011 08:59:23 | ID: 2294

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Every now and then my Crafter starts to produce excess smoke from the exhuast and the rev counter goes up to 1,000 revs
Stephen Hayes, Lanarkshire

Volkswagen Crafter 2006

Every now and then my Crafter starts to produce excess smoke from the exhuast and the rev counter goes up to 1,000 revs, it smells like diesel being poured onto a hot exhaust. Any ideas? (109/mwb)

Answers

The engine oil level could be too high - Dany Ostafi from London

Hi, I have the same problem, the oil level is ok but still goes to 1000 rpm every then and then and once in a week lots of white smelly smoke (smells like diesel being poured onto a hot exhaust). My mechanic will start working on it next week, if we cure the problem I`ll let you know - Piotr from Bristol

What was wrong? Rytis from England

I have the same on my 07 and have had for approx 2-3 years. Apparently it’s just the dpf regenerating. But it’s a bit embarrassing when your in traffic and you are choking everyone within 20ft of you! Austin Goldie from Lancashire

What your describing is just the dpf filter being burned of, this is normal. You have two options. 1: Take it to your VW garage and they check on the laptop your dpf filter level and if high they can perform a regeneration, or 2: Search for a company that removes your dpf filter and remaps the van to remove the dpf sensors and also increase you torque and reduce fuel consumption - Barry Wilson from Dumfriesshire

Submitted: 14/03/2011 09:06:25 | ID: 2292

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How do you get the heater blower motor out?
Colin Hope, England

Volkswagen LT 2005

How do you get the heater blower motor out? (panel van)

Answers

Open bonnet and on the right side at the top is the motor. Pull away the shroud and there are 3 screws to undo. You can see the vanes on the fan if you look, undo electrcal connector - T M from England

Submitted: 16/02/2011 14:04:41 | ID: 3040

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My car has two reversing lights in the tailgate. How many lights should light up on selecting reverse?
Bruce Wild, England

Volkswagen Golf 2007

My car has two reversing lights in the tailgate. How many lights should light up on selecting reverse?

Answers

Two - Kevin from Cameroon

Submitted: 11/02/2011 11:35:01 | ID: 2454

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My engine management light came on and on the dash it says emissions garage.
Izzy Moriarty, Ayrshire

Volkswagen Passat 2006

My engine management light came on and on the dash it says "emissions garage". Any idea what’s wrong? It’s a diesel.

Answers

Hello Izzy, I have just had the same problem on our Passat tdi 2006 - turns out the auto chap found a fault with a turbo sensor, cost £47 plus labour - total £145. There are other sensors but ours said the same as yours, emissions faliure, and there was a lack of any real power - hope this helps - emissions - Scot Lawes from Buckinghamshire

Submitted: 11/02/2011 09:48:22 | ID: 2896

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How do you align the rear wheels on a Volkswagen Bora?
Elijah Vanheerden, Ireland

Volkswagen Bora 1999

I would like to ask about the rear suspension and how do you align the rear wheels? The rear tyre on the the near side is toed in and the wheel is worn. What do I do to correct this? (TDI)

Answers

Check tracking first... then bushings... Ralf from Ireland

Submitted: 03/02/2011 08:41:35 | ID: 2826

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The temperature reading on the dash is all over the place.
Jason Barnett, County Londonderry

Volkswagen Bora 2004

The temperature reading on the dash is all over the place. When it’s about 3 and 4 degrees outside it its reading 30 to 50 degrees. Any suggestions? Thanks.

Answers

It’s most likely your ECT sensor. Is the car hard to start and smokey? Does glow plug light stay on for about 10 secs? ECT sensor for sure - Paul from County Antrim

Temp sensor gone... Ralf from Ireland

Submitted: 02/02/2011 15:31:01 | ID: 2838

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How do I remove the stereo from my Crafter van?
Brian, England

Volkswagen Crafter 2007

How do I remove the stereo from my Crafter van?

Answers

The trim panel that surrounds the stereo and heater contols is clipped on- put a small screwdriver under the bottom edge and carefully prise off. Then undo all screws and remove it! - Tony Allen from Aberdeenshire

Submitted: 02/02/2011 10:06:48 | ID: 2421

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My glow plug starts flashing when I am driving and stays on for a couple of minutes and the goes off.
Becky, Worcestershire

Volkswagen Sharan 1997

My glow plug starts flashing when I’m driving and stays on for a couple of minutes and the goes off. Has anyone else experienced this?

Answers

Check your brake light switch. I have the same problem when you press the brake, the light goes out common fault apparently - Steve Sluman from England

Submitted: 26/01/2011 14:58:13 | ID: 3428

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The storage on the dash is stuck shut. Any easy tricks for getting it open without breaking it?
Aimee Wagner, Argentina

Volkswagen Sharan 2008

The storage on the dash is stuck shut. Any easy tricks for getting it open without breaking it?

Answers

Dunno, broke mine trying - Gordon Underwood from Wiltshire

Just rub in very small amounts of baby oil, this will just soften edges enough to gradually get some leverage on to the hinges. Don’t use any other lubricant, like washing up liquid, wd40 or anything similar because this will just dry out and make matters worse - Sammie Lowe from England

Put your fingers at the back of the lid and pull towards you. Then press the button as you do this. It happened to me and was caused by hinge wear - Simon Street from England

Submitted: 26/01/2011 14:42:50 | ID: 2229

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Does my Transporter t130 2.5 5 cylinder have a timing belt or gears?
Ken Leigh, Cheshire

Volkswagen Transporter Shuttle 2007

Does my Transporter t130 2.5 5 cylinder have a timing belt or gears?

Answers

It has gears, no need to worry about changing timing belt - Ben from Australia

Submitted: 24/01/2011 15:53:20 | ID: 3568

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I already have a diagnostic checker the only problem is I cannot find the sodding port.
Tommy James, Derbyshire

Volkswagen Bora 1999

Hiya, I have got some engine lights on my dash. And I have already have a diagnostic checker the only problem is I can’t find the sodding port. Please help.

Answers

Check just underneath your aircon controls. There is a wooden plate just above your compartment for the lighter and ash tray. Put your fingers and just pull it, you will see the port - Lloyd Marongwe from Zimbabwe

Submitted: 20/01/2011 10:58:43 | ID: 2197

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Would the core plug malfunctioning suddenly stop my car from staring?
Gareth Williams, Wales

Volkswagen Sharan 1997

Would the core plug malfunctioning suddenly stop my car from staring? The car was running perfectly fine, I got out to go to the shop and when I got back in 2 minutes later it failed to start and continues to fail to start. Cheers! (1.9tdi)

Answers

It’s probably your key because I had a simalar problem. These flip keys are coded - Chum Ali from Derbyshire

Submitted: 18/01/2011 15:52:42 | ID: 2187

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The fog lights do not work. I have replaced bulbs but they are still not working.
Tina, Middlesex

Volkswagen Sharan 1997

The fog lights don’t work. I have replaced bulbs but they are still not working. The fuse box cover is confusing and I can’t see which fuse it is. Can anyone help? (1.9 td)

Answers

Check the wiring loom as it comes through the tail gate on the right hand side. They suffer from the wiring rubbing inside the rubber cover and braking - Martin Squires from Nottinghamshire

Submitted: 12/01/2011 15:11:50 | ID: 2443

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During the recent cold weather my VW Touran will not start.
Lynne, Cardiff

Volkswagen Touran 2006

During the recent cold weather my VW Touran will not start. The dashboard illuminates, but when the key is turned nothing happens. Radio/CD and all electrics are working fine, but the engine will not turn over when I turn the key. I had the car towed to my local VW garage and they rang a diagnostic, but couldn’t find a thing wrong with it. Sods law the day I went to collect it... it wouldn’t start for a while. The garage ran another diagnostic but again couldn’t find anything. I only have this problem in cold weather, the car is fine otherwise. I’d be grateful if anyone could give me any idea’s on what could be wrong. Thanks :-)

Answers

Hi, I had a problem like this and took me a while to find out what. It turned out the starter motor was finished - Steve from England

Submitted: 12/01/2011 08:49:57 | ID: 2400

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There is a buzzing noise coming from behind the dash when the engine is turned off
Raymond Maguire, Buckinghamshire

Volkswagen Transporter Shuttle 2008

There is a buzzing noise coming from behind the dash when the engine is turned off. Does anyone have any idea what may be causing this?

Answers

It’s likely to be the N75 valve that needs to be replaced - Bill Green from England

Submitted: 10/01/2011 10:49:58 | ID: 2154

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I drove my car to the local jet wash and after I finished washing it, it refused to start
Brian Walker, Kent

Volkswagen Bora 1991

I drove my car to the local jet wash and after I finished washing it, it refused to start. The lights come on on the dash when I switch on the iginition and the windows are operational but the engine won’t turn over, it just clicks. Can anybody please help?

Answers

Diesel or petrol? And check starter and alternator... Ralf from Ireland

Submitted: 04/01/2011 10:42:15 | ID: 3501

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I have recently cracked my sump on my Volkswagen Bora which is on a W plate
Daniel Murphy, Blaenau Gwent

Volkswagen Bora 2000

I’ve recently cracked my sump on my Volkswagen Bora which is on a W plate. I’m not too sure if the sump has a gasket or it is just put on with sealant? Any help would be greatly appreciated.

Answers

Sump is just refitted with a silicone type sealent - Paul from County Down

Submitted: 04/01/2011 09:08:04 | ID: 3585

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The gears are stuck in neutral when the engine is running but I am able to select all of them when engine is turned off
Zuks Tshisa, South Africa

Volkswagen Polo 1999

The gears are stuck in neutral when the engine is running but I am able to select all of them when engine is turned off. Has anyone any idea why this may be? (Classic 1.6i)

Answers

Try changing the clutch kit. I did the same and have had no gear problems since - Seretse Moeketsi from South Africa

Unfortunately your clutch has run it`s course buddy, change it. You will pay under a grand, two plus labour - Sandile Ngubo from South Africa

Submitted: 24/12/2010 14:12:20 | ID: 3636

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When my Touran heater is on I can smell burning, like the electrics are on fire. What is this?
Paul Nicholas, England

Volkswagen Touran 2006

When my heater in car is on I can smell burning, like the electrics are on fire. What is this?

Answers

Paul, it sounds like your electrics are on fire. I would say just let it burn! Claim off your insurance and never purchase a VW again. Hope this helps mate - Walter from Buckinghamshire

Hi there start with checking the size of fuse for the blower! Use the instruction manual to figure out which size fuse and put in the right fuse not one which is on too many amps! if the fuse is too big and the blower is obstructed or something which make the blower use too many amps, then you are about to set your cars wiring harness on fire and a new harness will set you back up to 2000£! And then to the bit less dramatically! Do you have climatronic or air con? If you have climatronic then you need an OBD tester because if there is something wrong with the components its normal that it shuts down itself and it can properly tell you what is burned off! There is still the resistor but it is built into the blower and off course the blower itself! The below is for air con! Defective air blower or the series resistor for the air blower is my guess! Is the blower giving the same amount of air as normal? If no then i would guess on 2 of the following. Try to run the blower on max if the smell stops or is reduced to almost nothing within 30 sec it is the resistor and if it gets worse then it is the blower what if you take out the pollen filter and smell down there! You can also take out the blower easily just by removing 2 big plastic screws and remove the foam and then you can see the bottom of the blower! remove 1 small screw located on the side motor plastic and then with a firm grip turn it I think it is clockwise on right-hand drive cars and counter clockwise on left hand drive! I only worked on lhd vw and start it up and see or smell what is burning, smoking or getting hot! Maybe it isn’t the blower at all! Sorry about my English but it isn’t my main language! Hope it helps - Casper Frejlev from Denmark

Submitted: 08/12/2010 15:36:36 | ID: 2651

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In the freezing cold weather, I have found that smoke/fumes comes out of a secondary exhaust located under the front passenger side of the car
Chris Bean, Surrey

Volkswagen Touran 2010

In the freezing cold weather, I have found that smoke/fumes comes out of a secondary exhaust located under the front passenger side of the car. According to the VW mechanics, this is common when weather is freezing, and the AC needs more juice to warm the car up. Has anyone else experienced this? Reason I ask is that I had to get the family out of the car quickly as what appeared to be thick smoke came into the car via the open front passenger door, and it struck me as odd that it is common to the model...

Answers

I have the same problem with my Touran 2005. I also got the same answer from the mechanics. The amount of smoke coming in the car is really annoying - Manuel Carmona from Ireland

Hi Chris, your experience sounds very familar to mine, recorded the smoke outside the car and as it entered the interior. This happens all the time with my VW Touran and I have had to remove my family from the vehicle on many occasions. Volkswagen refused to admit there is a problem with the vehicle and after being in and out of my local dealer at least 10 times, I had to give up as they were not going to resolve the issue. Unfortunately, I am still stuck with the vehicle in which I bought brand new. This now has the very common problem with the ESP fault which is another one they have brushed off saying that it’s not common. You only have to google ’ESP Fault Touran’ and you will see it is a problem with most of them manufactured before 2008 and will cost me £1,500 to have resolved. It will be my last purchase from Volkswagen, even though prior to the Touran I had four Golfs and the wife had her VW Polo. Never never again! Shame on VW, no customer care! - John from Angus (Forfarshire)

I had the same problem. My garage fixed it. There is a small pot diesel burner to warm up the car quickly. It is located in the offside front wing. There is a small exhaust pipe. This sometimes comes loose. They said it’s not easy to get at and requires a few bits removed to get at it. Mine was fixed by Terminus Motors Bournemouth. (and they don`t rip you off). I have used them for years and would recommend them. Hope this helps - Mick Willis from Dorset

Yes, very common with Touran. Tou can buy a kit that diverts the fumes to half way down centre next to exhaust, costs about £105 from VW dealers - Peter Molly from England

Submitted: 07/12/2010 15:04:39 | ID: 2714

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I have a heater problem, my heater will only blow hot through the side vents, it blows cold to the windsreen and cold to the the floor.
John Jones, Wales

Volkswagen Transporter 1997

I have a heater problem, my heater will only blow hot through the side vents, it blows cold to the windsreen and cold to the the floor. Cables are adjusted correctly and both pipes in and out of the matrix are equal temperatures. Driving me mad , have spent hours, days on it. Please help, John. (1.9 td. t-4)

Answers

What was the answer to your question as my van does the same and after the last service aircon does not work only get hot air coming from the leg area get very hot too! Thanks jocelynegodber@gmail.com Jocelyne Godber from Australia

Submitted: 07/12/2010 11:52:04 | ID: 2712

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My van has stopped running, fuel not getting through to engine but somehow it creates a vacuum within the fuel tank
Andy Knight, England

Volkswagen Transporter 1998

My van has stopped running, fuel not getting through to engine but somehow it creates a vacuum within the fuel tank. When you release the fuel cap you can hear the air rushing back into the tank, can anyone help me?

Answers

The air vent is blocked in the filler cap. Run with the filler cap loose (or not screwed on at all) until you get a new one - Rob Nisbet from England

Submitted: 06/12/2010 11:59:11 | ID: 2701

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Is this car front wheel drive? (SE 4 automatic)
Carolyn Pepper, Norfolk

Volkswagen Polo 2006

Is this car front wheel drive? (SE 4 automatic)

Answers

Hi. Yes, your car has and yeah, they are around £500 but you can put a solid clutch in but you will notice it a little more vibration from it but will save you about £300. I changed mine to a solid clutch and it’s fine but just check because sometimes, if your old clutch isn’t that bad, you can get them welded and it could last you a long time but if it was me I would change it to a solid one - Nigel Lamont from County Antrim

Submitted: 03/12/2010 14:53:02 | ID: 2684

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I just had the timing belt snap on my 2.5 TDi
George McCafferty, Scotland

Volkswagen Transporter 2003

Hi all! I just had the timing belt snap on my 2.5 TDi - changed head, done timing, built the engine, back up now but I can’t get her to start. Anybody any ideas?

Answers

Hi, you will need 0.55 mm lift on dti in back of pump or it won’t go. Best of luck mate - Nigel from Surrey

Submitted: 30/11/2010 10:44:52 | ID: 3528

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I have a VW Transporter and sometimes when I am driving a ticking sound starts, it gets louder with acceleration
Cecile Knight, Australia

Volkswagen Transporter 1999

I have a VW Transporter. Sometimes when I’m driving a ticking sound starts, it gets louder with acceleration, then sometimes, not everytime it tick’s it makes a really loud pop sound and konks-out for a brief second then starts again. Does anyone have any information on what this could be? I’m desperate. I’ve already spent so much already.

Answers

That ticking noise should be the servo on the front of the engine to build air for your brakes. They fail on older vans a lot of the time. If it is the problem it shouldn’t affect the driving of your van. A quick test is, next time you start it to go somewhere, if it’s making the ticking noise then pump the brake pedal - it should stop ticking for few seconds if the servo is what’s causing your problem. Good luck - Rob from Ireland

Submitted: 30/11/2010 10:43:02 | ID: 3538

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Why would it take so long for my heater to warm and why is their very little blow with it?
Nigel Lamont, County Antrim

Volkswagen Bora 2000

Why would it take so long for my heater to warm and why is their very little blow with it?

Answers

First I would check and replace the cabin filter... usually that’s the problem... Ralf from Ireland

Submitted: 29/11/2010 10:30:24 | ID: 3524

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How do I replace the air blower motor?
Anandakumar Chelliah, Sussex

Volkswagen Sharan 1998

How do I replace the air blower motor?

Answers

Once you’ve removed the passengers glove box, disconnect wiring block, grab motor turn clockwise in fitting and pull out - Gordon from Wiltshire

Submitted: 26/11/2010 08:17:31 | ID: 3232

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I have a Transporter 2008 and when I turn the key to allow glow plugs to warm up it makes a fog horn noise
Brian Maguire, Yorkshire

Volkswagen Transporter 2008

Hello, I have a Transporter 2008 and when I turn the key to allow glow plugs to warm up it makes a fog horn noise. Not everytime, just now and again. Can anyone tell me what it might be. Thanks!

Answers

It is probably the turbo boost valve - Nigel from Surrey

Submitted: 25/11/2010 10:38:10 | ID: 3483

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I can drive it 17 to a maximum of 20 miles per gallon. Does anyone know whats wrong and why it using a lot of fuel?
Hassan Bakir, Lancashire

Volkswagen Transporter 2008

Hi readers, thanks for reading my call for help. I have a VW Transporter t5 2.5 auto. I can drive it 17 to a maximum of 20 miles per gallon. Does anyone know what’s wrong and why it using a lot of fuel? Thank you.

Answers

Firstly, you bought a 2.5 t5 and expected it to eco? Secondly, you bought an auto and expected it to be eco :P Bob Bobob from England

Submitted: 19/11/2010 12:09:55 | ID: 3468

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My car smokes from what we believe to be underneath when stationary, when cold.
Lisa, Nottinghamshire

Volkswagen Touran 2007

My car smokes from what we believe to be underneath when stationary, when cold. There also seems to be a burning smell. The car is showing no fault on the dash and there is no smoke coming from the engine. Can anyone help to what the problem may be? Many thanks!

Answers

Almost certainly the auxiliary heating system cutting in - I’m guessing yours is a diesel and they have a diesel powered heater situated at the back of the vehicle which fires up at an ambient temperature of lower than around 10 deg C. The smoke/diesel smell should clear in a minute or so but if not then there may well be a problem with the glow pin in the unit - Alan Eccles from Mid-Lothian (Edinburghshire)

Most diesels now come fitted with a pre-boiler, basically a diesel engine runs colder than a petrol so when the temp gets below a certain degree then the pre-boiler kicks in giving optimum coolant temp and internal heating. The smoke is from a mini exhaust from the pre-boiler which is normally situated under the drivers side of the vehicle. Nothing to worry about. Hope this helps - Spencer Clarke from Surrey

Hi Lisa I have found exactly the same issue with a 2010 diesel model. Phoned up the VW mechanics at the garage where I bought the car and they said it was nothing to be concerned about. Scared the hell out of me today mind as the exhaust/smoke flooded in through the open front passenger door - Chris Bean from Surrey

My 09 Touran is currently in the VW garage for the second year running due to the amount of smoke caused by auxiliary heater. Last year they said there is no fault but after me being extremely persistent and putting my foot down they have found a fault. Apparently the earlier models have a switch where you can turn the heater off. This is what an unreliable VW garage has informed me (mine does not have this switch). They have updated the system apparently and I shall collect in the morning (not before I have checked it out for myself). The smoke is an extreme amount that whilst I’m trying to strap my children in is gushing into the car! The whole car is covered in smoke and the driver is unable to see which is very dangerous when sitting in traffic! Be hard with the dealer and get this problem fixed! Do not let them tell you it is not a problem or that it is normal for that model! Complete rubbish. Unless the only smoke coming from my car is by the exhaust pipe, I shall be keeping hold of their courtesy car!! Good Luck :-) Emma Scanlan from Hertfordshire

Submitted: 17/11/2010 09:23:02 | ID: 3465

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I have a 59 Transporter transaxle and am trying to mate a 68, 1600 Bug motor
Larry Farmer, United States of America

Volkswagen Transporter 1959

I have a 59 Transporter transaxle and am trying to mate a 68, 1600 Bug motor. We tried to use the Bug clutch and it feels like the motor is frozen up, is there a special conversion kit for this application?

Answers

You will need 59 flywheel and clutch to match bellhousing of gearbox. They are the same weight and fixing, just different dimensions - Nigel from Surrey

Submitted: 15/11/2010 08:32:20 | ID: 2987

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The car is fine but as of yesterday the glow plug sign started flashing an would not go over 40mph
Mark Nippers, Durham

Volkswagen Passat Estate 2006

The car is fine but as of yesterday the glow plug sign started flashing an would not go over 40mph. Can anyone help?

Answers

First thing is to get a diagnostic check to see which gow plug is at fault, you can then remove the glow plug and check to see if working correctly by earthing the body of the glow plug out and putting power to the top of the plug (12v). If the lower part glows (do not touch as will be very hot) then you know the glow plug is ok and will more than likely be a fault with the wiring loom to that glow plug... a modified loom is available from VW ( it’s a common fault). Hope this helps... Spencer Clarke from Surrey

On the VW Golf, the heater coil flashing also comes on if the brake light switch goes faulty, get someone to check brake lights when you press the pedal - David Watson from England

Submitted: 10/11/2010 08:36:09 | ID: 3649

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The glow-plug light on my low mileage, recently serviced Bora, comes on when driving
Mel Markham, Yorkshire

Volkswagen Bora 2002

The glow-plug light on my low mileage, recently serviced Bora, comes on when driving (it goes out when starting the car but comes on after a few hundred yards). Any suggestions on the problem would be appreciated. (1.9 TDI)

Answers

The glow plug after start has a dual purpose and is an indicator that the brake lights are working (yes really). Check these. If not working but bulbs OK the brake switch may be faulty. It has four wires to it and one pair is for the brakes the other pair service the glowplug function on start. These are notoriously unreliable. It is situated above the brake pedal old type black - replacements usually green about £15 ish at VW. Remove plug twist, anti-clockwise. Leave pedal up, push new switch in and twist clockwise to lock. There are references to fitting if you search on forums. Hope this helps - Ben Shaw from England

Submitted: 10/11/2010 08:22:05 | ID: 2992

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What does the auxiliary heater unit do apart from belch fumes into the car and guzzle fuel?
Steve, Inverness-shire

Volkswagen Sharan 2005

What does the auxiliary heater unit do apart from belch fumes into the car and guzzle fuel? (Sport 1.9 tdi)

Answers

Because that kind of diesel is so thermally efficient over older diesel engines, there’s less waste heat to heat the car interior. The aux. heater comes on around 10 deg. C and heats up the engine coolant to to heat the engine/car up quicker. If it’s continually smoking then the glow pin is probably sooted up. Ford say you cannot replace the pin - this is waffle - it’s just they haven’t got a part number for it! Google for Eberspacher agents and they’ll sort out a glow pin for you - Alan Eccles from Mid-Lothian (Edinburghshire)

Submitted: 04/11/2010 15:34:39 | ID: 3355

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My engine management light/glow plug light is flashing on my dash
Gavin Broad, England

Volkswagen Transporter 2003

My engine management light/glow plug light is flashing on my dash. What could be the cause? (t5 van 1.9 tdi)

Answers

Usually its the brake light switch under pedal... easy to replace.... check if brake lights are working. If not this is the cause, had this happen on my t4 and t5... cost about 15 euros for switch... same unit works on t4 as t5. I hope this helps - Phillip Grace from France

You might get away without replacing the brake light switch as described above. There’s an adjustment on it, try winding it in/out first. Thats how we fixed ours!! C Gr from Northamptonshire

Submitted: 19/10/2010 10:32:25 | ID: 3410

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My Transporter t28 2.5 174bhp 2005 model is losing water from somewere but not going onto the floor
Chris Brant, England

Volkswagen Transporter 2005

Hi ,my transporter t28 2.5 174bhp 2005 model is losing water from somewere but not going onto the floor. I top up the coolant bottle when it comes up on the dash, then everything is OK. Then when I drive about 10 miles it tells me to check coolant manual so I am having to top it up again. The van isn’t overheating and is not blowing any smoke out of the exhaust, everything other than the water going is perfect. Can anyone help and advise me on this matter please? (2.5 174bhp)

Answers

Hello there. I had the same problem with my t5. I found out it was the oil cooler and then it kept doing it. I kept topping it up, then I found out it was the water pump. To find out if it is the water pump get underneath it and you will see a black tube connected to the back of the engine to your left hand side - disconnect it and take the bolt out and if water pours out of it then thats your problem but I do advise that if it is the water pump then send it to a Volkswagen main dealer because there is a special tool. Believe it or not, to get the pump out, which is about £300 to buy from the motor factors. You might find this some help, good luck - Dean Linegar from England

Yes, water pump - mine just went - exactly the same symptoms - kept putting water in and it didn’t seem to be coming out from anywhere! Finally found out that when the water pump goes on the Transporter it dumps all the water into your sump because the pump is fitted into the crankcase and is gear driven. When the seals go it discharges inside the engine. Great design VW - thanks a bunch! The mechanic who fixed mine said that there was so much water inside the engine that the "oil" level was half way up the dip stick - any more and it would have blown the engine. Brace yourself for a big bill - the parts aren’t that bad but the engine has to be flushed twice with expensive PD oil - I’m looking at an invoice in front of me for £121 just for the oil. The pump was £65. Good luck - Ben from Worcestershire

I had the same problem with my 04 model (174) at 50,000 miles/18 months old. It was the water pump and was fixed by the dealer under warranty. They admitted it was not the 1st by any means! I have since put 100,000 miles on an 07 plate one without any pump failure so hopefully that one is fixed! Bill Parmenter from Essex

Just had my Caravelle 05/174hp fixed, same problem, water pump was well worn and blocked up with muck but the water was clean, only 33K on clock. Total bill £330... new pump £56, gear £20, anti-freeze £12, Oil £35 and labour. I always thought VW’s ran for ever. Now we know why they changed the engines on the new model - Pete Vickery from Staffordshire

Submitted: 19/10/2010 10:27:17 | ID: 3717

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I have the diesel 1.9tdi and the steering shakes when I am driving at 50mph.
Ashraf Patel, England

Volkswagen Sharan 2004

I have the diesel 1.9tdi and the steering shakes when I am driving at 50mph. I am also loosing speed when driving on the motorway. Does anybody know what the cause of these issues may be?

Answers

I think your car needs wheel balancing and tracking. Take car to the Kwik Fit garage - Riffat Mahmood from London

Submitted: 19/10/2010 10:14:15 | ID: 3409

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The engine managment light came on and then a sudden loss of power that lasts until I stop the engine
Nick Caba, London

Volkswagen Passat 2005

The engine managment light came on and then a sudden loss of power that lasts until I stop the engine. After re-starting the engine everything seems to be fine... this has happend many times... what can it be? (2.0 tdi 140 hp)

Answers

It might be a crank shaft sensor. You are resetting the system when you turn it off and start again - Dean Linegar from England

What is your mileage? It sounds just how our problems started with out 20TDI 170 Bhp at 140,000. Took VW £2000 to find the problem, after changing many parts they decided it must be the DPF filter. My advice is, if you can afford, get rid of it. We are stuck with ours for the time being, but it does seem OK now. Good luck - Anthony Fletcher from Lincolnshire

Well, it just happened to me now the same thing was driving with the 3 speed. I gave gas when it have reach 90km suddenly I had the feeling that the motor got broken it doesn’t take the gas and makes me so scared. What could it be? - Bongo from Switzerland

Submitted: 14/10/2010 14:46:50 | ID: 3715

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What is the function of the ESP?
Filipe Vieira, England

Volkswagen Touran 2006

What is the function of the ESP???

Answers

ESP = Extra Sensory Perception. It enables your car to make contact with the afterlife. Very useful when searching round scrapyards for spare parts that maybe be concealed from view - Mystic Meg from Pitcairn

Close, but its the Eletronic Stabilty Program and controls the power going to each of the 2/4 road touchpoints referred to as wheels. When a skid is detected, the electronic stability kicks in and counteracts the effect of skidding by shutting off torque to the impacted wheel therefore preventing the majority of common skids. But absolutely counterproductive in frost as you’re going to be slipping all the time and thus going nowhere - Robert Nulty from Cheshire

Submitted: 14/10/2010 14:45:17 | ID: 3250

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Air Vent Control. Dial is difficult to select face position
Peter, Australia

Volkswagen Transporter 2006

Air Vent Control. Dial is difficult to select face position [dail wants to continue] When held no air flow from this position. Demister and feet are fine. How do I remove radio/storage bin to check mechanism? Thanks!

Answers

Hi there. The way to get to the dial in question is to remove the top parcel panel/tray that is located on top of the dash board. This panel is removed by gently pulling it upward. Once that’s off, there’s another see-through panel that is fastened by two screws on the top. Unscrew these and lift the panel out. You may also have to remove the radio head unit by unplugging it in the back and pulling it towards you. This will expose the instrumentation that you seek. I had the same problem and found that it was because of a bent adjuster cable. I straightened the bend and that fixed the problem - Rodrigue Resandt from South Africa

Hi Rodrigue, thank you very much for answering my question. I did all as you mentioned today and actually found the blue covered cable was bent at the control switch and with some difficulty was able to straighten it, but it did not stay this way for long, it continues to bend because I found that the flap control it connects onto gets hard to move to full travel and therefore the resistance overcomes the strength of the flexible cable and it bends? Looks like the flap or pivots within the heater box where the blue cable connects is binding it preventing the flap from fluently turning through its arc moving the direction of air. Any ideas? I cannot even fit my hand in there to pull anything apart... thank you very much -  Peter Ramanauskas from Australia

Submitted: 30/09/2010 09:03:30 | ID: 2660

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It has just got a new turbo vacum pump, ball joints, brake discs pads and calipers. Am I mad to even consider?
Fergal O Boyle, Ireland

Volkswagen Crafter 2006

I am thinking about buying a 2006 109 lwb fridge freezer this weekend. It has just got a new turbo vacum pump, ball joints, brake discs pads and calipers. Am I mad to even consider or with all the work that has been done should I be trouble free for the next 60 to 70,000 miles? The van has covered 120,000 miles.

Answers

Fergal, I’ve never had a vehicle (never mind a VW) that’s needed all the parts mentioned at just 120k. Something fishy there mate ... investigate - George Courier from Cheshire

Submitted: 27/09/2010 10:50:10 | ID: 2645

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There is a intermittent buzzing noise coming from behind the speedo/rev counter
Grant Younger, Durham

Volkswagen Golf 1986

I’ve just recently bought a 86 mk1 golf cabriolet and there is a intermittent buzzing noise coming from behind the speedo/rev counter. It’s just been serviced and it’s still there plus the mechanic told me the engine was changed to a fuel injected 1600 - if that makes any difference?

Answers

Faulty oil switch - Joe Blogs from Durham

Submitted: 20/09/2010 08:48:11 | ID: 3313

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I was wondering how to remove the cheap black vinyl gear lever boot to replace it with a nice leather one I have purchased?
Peter Ramanauskas, Australia

Volkswagen Transporter 2005

Hi readers, thanks for reading my call for help. I have a 128kw 4motion 2005 model. I was wondering how to remove the cheap black vinyl gear lever boot to replace it with a nice leather one I have purchased? Second thing is that a rattle has become evident every time I put the heater fan on, seems to actually be the impeller or fan - has anyone been able to fix this themselves? Third problem with the air vent control dial, it has over a short period of time become difficult to dial indicating "Face Vent" now it is impossible to dial the control to the "Face Vent " feels like the cables are binding and not allowing the dial to be rotated to the Face? Can anyone help with these stupid niggles on my van, thank you for all your advice, Peter.

Answers

Neding contact, Peter. Ches - Ceslovas Ramanauskas from Australia

Submitted: 20/09/2010 08:36:10 | ID: 2628

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An indicator says SAFE on the dashboard...
Srinath Dissanayaka, Sri Lanka

Volkswagen Transporter 2008

An indicator says "SAFE" on the dashboard... so the engine starts and then switches off automatically within 1 or 2 seconds... What’s the fault? How can I fix it?

Answers

There is an immobiliser fault. When safe appears on the dash it is a message to inform you the immobiliser is in safe mode. The ignition key is most likely at fault. This would need to be re-coded or replaced. This can only be done at your nearest VW retailer or workshop... Mark from County Antrim

Submitted: 06/09/2010 08:49:49 | ID: 3303

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When the car is idling there is a noisy rattle from the front
Paul, Durham

Volkswagen Sharan 2002

When the car is idling there is a noisy rattle from the front. If I press the clutch it all goes quiet - has anybody any idea why this is and whether I should be concerned?

Answers

Sounds like your clutch bearing! Derek from England

Submitted: 02/09/2010 09:03:25 | ID: 3291

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I have fully refurbished my T4 spending a fortune on parts and work, now it looks great and works fine exept for one thing
Kamil Halczak, England

Volkswagen Transporter 2000

Hi, I have fully refurbished my T4 spending a fortune on parts and work. Now it looks great and works fine exept of one thing. It loses power on motorway driving, engine revs up to 2-2,500 revs and no more, I can only go about 60mph (it used to do 100mph). My mate said it’s called a "flat spot". It was plugged in to a computer, no faults found, replaced some sensors but it’s still not resolved. Van has new cambelt and service. Any suggestions? (T4 2.5 TDI 88bhp LWB)

Answers

Have a look at the fuel pump pressure and air mass metering. I would reckon you’ve already checked the injectors - Roger from Worcestershire

Air flow meter most likley. Common fault. It’s located on the passenger side of engine bay. Take one of the cables off and drive van. If it makes no difference then its not working - Alun Davies from Swansea

Submitted: 23/08/2010 10:02:46 | ID: 2573

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Could you tell how many miles per gallon (diesel) this engine should give
Eric G Last, Powys

Volkswagen Transporter 2000

Could you tell how many miles per gallon (diesel) this engine should give. Also a very good condition van price would be? eric [dot] last [at] onetel [dot] net

Answers

Hey, we get around 36mpg form out 1.9 102 LWB t5. We typically do long journeys on the motorway to Scotland and stick to the speed limits - Chris from Cambridgeshire

Submitted: 20/08/2010 15:08:25 | ID: 2572

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I have a VW Transporter 800 T4 special that has done 137,000 and recently started blowing out smoke and losing water
Russell Marsh, England

Volkswagen Transporter 1999

Hi all, I’m after a bit of advice. I have a VW Transporter 800 T4 special. It has done 137,000 and recently started blowing out smoke and losing water. I took it to a garage in Sheffield and they said the head gasket had gone. They replaced it and said the head was cracked - this was 7 days ago. It’s now blowing smoke and not holding water at all - does anyone have any suggestions??? I took it back to the garage and he had a look at the water pump but it’s not that and he says there’s nothing wrong with the work he’s done on it (£1,200?). Any suggestions would be welcomed thank you.

Answers

Try Motorcast near Shrewsbury. They fix alloy heads - Bruce from Swansea

Submitted: 20/08/2010 14:35:53 | ID: 1964

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I bought a 2005 VW Transporter T5 about a month ago and it seems very rough, every bump I hit I feel
Gavin O Donovan, Ireland

Volkswagen Transporter 2005

Hi! I bought a 2005 VW Transporter T5 about a month ago. A great van on diesel so far but I am unhappy about the comfort factor. It seems very rough, every bump I hit I feel. I sent it to the garage and got the anti-roll bars done, two rubber bearings on the top of the shock, new brakes, and new links. And even after all this it’s still rough to travel in when I do over 60 mph - the steering wheel starts shaking like mad. I got the wheels balanced, thinking it would solve that problem but no luck. The garage said they can not see anything else wrong so could somebody help me and let me know what my problem might be? Thanks, Gavin.

Answers

Hi mate, have ALL your tyres rechecked for bulges on the "tread side" of the tyres as this has happened to me TWICE! A tyre place (that will remain nameless!!) balanced our tyres and didn’t pick up on this!! What happens is the tyre structure gets damaged from hitting lumps and pot holes in the road too hard and the steel belts that make up the many layers a tyre is made from break and cause the tyre to loose its shape. It’s not as easy to spot this problem on the tread side as it is a side wall! Paul Mitchell from England

It will be your tyres, rims mate, I had the same problem - Paul Lamden from Berkshire

Submitted: 19/08/2010 15:23:40 | ID: 1951

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Could you please tell me the good and the bad things about the dsg gearbox?
Keith Church, Northamptonshire

Volkswagen Touran

Could you please tell me the good and the bad things about the dsg gearbox?

Answers

No bad points, excellent gearbox either in normal or sport mode. Manual paddle facility is particularly fun, especially on country roads. Enjoy - Stan Cleghorn from Northumberland

Submitted: 19/08/2010 13:57:53 | ID: 1950

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I have been led to believe that the flywheel has gone on my Transporter T25
Nicholas Mellor, Staffordshire

Volkswagen Transporter 2004

I have been led to believe that the flywheel has gone on my Transporter T25. I need a breakdown in picture form of how it is assembled. Can anyone help?

Answers

Google "vw dual mass flywheel" under images - Google It from England

Mine did that too... cost $A 2700. Split into 3 pieces, guy said I was lucky it didn’t shatter and bust the housing. My old Hi Ace didn’t give me this much grief with 386 klms on it... I wish I hadn’t sold it - Lloyd Jones from Australia

Submitted: 18/08/2010 14:42:31 | ID: 1931

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What is the annual road fund licence and what insurance group is it in?
John Daly, England

Volkswagen Golf Plus 2009

What is the annual road fund licence and what insurance group is it in?

Answers

It’s group 7 insurance and road tax is £125.00 per annum - Sherry McIntosh from England

Submitted: 16/08/2010 08:18:19 | ID: 1895

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I have a creaking from the side sliding doors when you go over rough ground or bumps
Chris Jones, Ceredigion

Volkswagen Transporter 2004

I have a creaking from the side sliding doors when you go over rough ground or bumps, any suggestions?? It sometimes won’t go into reverse when stationary and if you change gear quickly at high revs it crunches and also uses water. It is not going into the oil and when pressure tested does not shown any leaks, any suggestions?? (T5 Kombi Window Van)

Answers

Grease the conical locating pins on the door and it’s probably the coolant pump if its a 2.5 (my background: 8yrs with VW experience) - VW man from England

Submitted: 12/08/2010 15:23:49 | ID: 1890

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