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Below are the latest FORD GALAXY questions submitted by visitors to RoadTestReports.co.uk. To supply an answer, simply click on the "Answer this question" link underneath each question. Alternatively, if you want to ask a question, please use this simple form. Please try to make the question as detailed as possible, with all the information necessary for a comprehensive answer included. Please do not use "text speech" or type everything in CAPS LOCK.

Luis Medeiros , Portugal

Ford Galaxy 2002

Hi. I own a 2002 Ford Galaxy and have the following problem on my Travel Pilot navigation system. It tells me that the code is not connected. Can anybody tell me what I have to do ? Thank you. (Ghia)

Submitted: 24/05/2012 10:20:53 | ID: 10687

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Kevin Trigg, England

Ford Galaxy 2001

Hi. Will a 1999 power steering pump fit on a 2001 Ford Galaxy? Thank you.

Submitted: 14/05/2012 12:01:57 | ID: 10492

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Mary O`Sullivan, Ireland

Ford Galaxy 2002

My Ford Galaxy`s brakes have just been repaired but the brake sensor light on the dashboard is still staying on. Also the wires coming from the brake pads were cut and rejoined and the car has been checked for brake fluid and is fine. I was just wondering how to get the light to go off?

Submitted: 11/05/2012 10:18:46 | ID: 10433

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Philip Dewland, Rhondda Cynon Taff

Ford Galaxy 2007

Hi. I have a Ford Galaxy 1.8 tdi Zetec 2007 and I have had a problem starting it. This problem started sometime last year and has steadily got worse. Sometimes I can turn the key up to ten or fifteen times and nothing happens, it does not turn over or make any sound at all. I can leave it for five minutes and go back to it and it will start first time. I have taken it to a Ford dealer and they say that they can`t find out what it is, it has been on the diagnostics machine which showed nothing. I took it home, parked it on the drive and the next morning it would not start. I tried about ten times and nothing happened, but the following morning it started with no problem. It goes well when it`s running. Could someone please help? Thanks. (1.8 tdi)

Answers

Just had a very similar problem with my Galaxy. The problem was the fuel pump relay. Does your glowplug light on the dashboard light up when you try to start your car? I found that whenever it did the car started when it didn’t the car wouldn’t start. If this is the same with your car then the relay is definitely the problem. The relay is marked 109, just change this and your car should start every time. This is a common fault and instructions for changing it are online, I found them by tapping into Google how to change ford galaxy relay 109. I hope this helps - Tom Wright from Leicestershire

Hi, could be the key, car thinks its immobelised etc... Dave Fields from Yorkshire

Submitted: 11/05/2012 09:45:25 | ID: 10424

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Robert Peterson, Switzerland

Ford Galaxy 2010

Hello. I have a 2010 Ford Galaxy, automatic turbo diesel, and I was thinking about changing the oil and filter myself, but took a look and couldn’t see where the oil filter or drain plug are located. Do you have to remove the bottom cover under the engine to get at them? Also how do you remove the plastic cover on top of the engine? Thanks for any help you can give. (Automatic Turbo Diesel)

Submitted: 10/05/2012 10:45:42 | ID: 10373

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Louise Stanwell , England

Ford Galaxy 2004

My Ford Galaxy`s driver`s seat is stuck and won’t move forwards or backwards. Can anyone help please?

Submitted: 08/05/2012 15:37:43 | ID: 10329

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James Taylor , Devon

Ford Galaxy 2006

Hi. Can anybody help? I have a 2006 2.0 diesel Ford Galaxy Zetec which has covered 89,000 miles and runs really well. It has recently been difficult to start if I have been on a long journey. It doesn`t do it every time and once it has started I can do a short run, turn it off and it fires right up with no issues. Sometimes when it doesn`t start I will open the driver`s door and rock the car forward and this seems to do the trick. It has probably done this about six times now but will allways start after a few goes. Has anybody got any ideas? Thanks. (2.0 diesel Zetec.)

Submitted: 08/05/2012 14:25:52 | ID: 10312

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Simon, Hampshire

Ford Galaxy 2000

When I`m driving my Ford Galaxy it`s fine, but when I slow down, say at a traffic light, it judders and stalls. So I turn it off and then start it again and it`s fine until I slow down again. Why is this?

Submitted: 02/05/2012 10:20:49 | ID: 10237

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Andrea Slack, Angus (Forfarshire)

Ford Galaxy 2000

Can anyone tell me where is the fuel filter located on my Ford Galaxy?

Submitted: 23/04/2012 14:14:46 | ID: 10036

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Phil Horton, Nottinghamshire

Ford Galaxy 2002

I have no heaters in my Ford Galaxy. It`s running temperature is okay. Can anybody help to fix my problem? Also is there a workshop manual for the Ford Galaxy 1.9 diesel tdi 2002? I can`t find one anywhere.

Submitted: 23/04/2012 12:32:34 | ID: 10024

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Paddy Glynn, Ireland

Ford Galaxy 2002

The interior lights of my Ford Galaxy stopped working after a gearbox replacement Does anyone have any suggestions why? (1.9 tdi.)

Submitted: 19/04/2012 12:43:44 | ID: 9920

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Mick Parry , England

Ford Galaxy 2007

Hi. I was wondering if anyone can help as I have a fault with the temperature gauge on my Ford Galaxy. It stays on zero and, when driving for a while it goes up to normal, then when I slow down it goes back to zero. Does anybody know how to diagnose what it could be? I was thinking the temperature switch on the thermostat, but I don’t know for sure if this will fix it? Also does anybody know where the pollen filter goes on this model? Thanks. (2.0 lx tdci 125 6G)

Submitted: 13/04/2012 14:26:39 | ID: 9803

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Jawid Jawidi , England

Ford Galaxy 2005

Can anyone tell me how to find the Ford Galaxy engine under cover bolts?

Submitted: 13/04/2012 14:15:15 | ID: 9798

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Chris Midgley, Lincolnshire

Ford Galaxy 1999

My Ford Galaxy`s airbag light is on. How can I get it off?

Submitted: 13/04/2012 11:39:11 | ID: 9775

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Margaret Donaldson, Lanarkshire

Ford Galaxy 2003

My Ford Galaxy`s warning bleeper came on and steam was escaping from under the bonnet. We had noticed that the car hadn’t been heating up very much for the past few days. Someone had a look at it and said that it was the temperature control valve that had jammed, two or three hits with the pole from his jack and it is working fine for now. Has this happened to anyone else and if so is it common in the Galaxy? (1.9tdi)

Submitted: 13/04/2012 09:35:18 | ID: 9746

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Amanda, Buckinghamshire

Ford Galaxy 2009

Can the wheels that have come off a 2002 Ford Galaxy fit onto a 2009 Ford Galaxy?

Submitted: 27/03/2012 11:00:52 | ID: 9336

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Gary Wiles , England

Ford Galaxy 2007

Hi. I’ve just noticed that the high level brake light on my Ford Galaxy works when the ignition is first switched on and when the brake pedal is pressed it flickers and then goes out. It won’t work again untill the ignition is turned off again and then the same thing happens again. Does anyone know why? Thanks.

Answers

Change brake bulbs, faulty bulbs - Richard Bradley from Northumberland

Submitted: 19/03/2012 16:03:43 | ID: 9189

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Lou Cook, England

Ford Galaxy 2007

Could you tell me where I would find the Ford Galaxy water bottle for the rear window? Thank you.

Answers

www.fgoc.co.uk should be your number one stop for any Ford Galaxy questions! But there is only one water bottle on the galaxy that feeds both front and rear screens... Steve from Suffolk

Submitted: 13/03/2012 16:19:05 | ID: 9041

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Victor Gonzales, London

Ford Galaxy 2003

How can I fit the driver’s side rear cover light on my Ford Galaxy? Thanks

Submitted: 12/03/2012 16:23:28 | ID: 8939

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Cli Doyle, Hampshire

Ford Galaxy 2002

Hi, I have just bought a Ford Galaxy Auto Ghia 2.3 this week. Five times out of ten nothing happens when I turn the key in the ignition. It doesn’t matter if the car is in park or neutral it just does nothing, the lights come on but that’s it. I noticed when it doesn`t start that the immobiliser light on the driver`s door is flashing. The car has just passed an MOT and has a new battery. The old owner is still claiming this never happened to them. The car runs great when it does start and has low mileage. It’s booked for a service on Monday but I was just wondering if anyone has an idea what this could or might be? Thanks!

Answers

It may be worth cleaning the connection at the starter motor for the switched live - Mark Smith from Bedfordshire

A friend had this problem, it turned out to be the immobiliser relay - Martin Jones from Essex

Submitted: 12/03/2012 14:59:10 | ID: 8936

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Marie Edwards, Kent

Ford Galaxy 2004

Hi all.. .need lots of help, lots of problems, auto tdi keeps going into limp mode. I’ve changed maf meter, throttle sensor, brake sensor, spray clean turbo but no improvement until I spray cleaned egr valve. Although better it still revs @ 3 - 4000 before changing gears and goes into limp and reverse only works now and again. Finally, I’ve been trying to find out how to top up gearbox and oil needed. Can anybody help please!!!???

Submitted: 09/03/2012 11:17:18 | ID: 8898

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Paul Ekewenu, England

Ford Galaxy 2003

My Ford Galaxy won’t start or make any attempt at starting. The Ford dealer has checked the wires and fuse but to no avail. They suspect the ECU to be bad. 1) If I get a ECU from another car will it work in my car? 2) If I decide to buy the complete ECU unit and all the lock system from another Galaxy will it need programming and will it work?

Submitted: 09/03/2012 10:45:45 | ID: 8887

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Gary Wiles, England

Ford Galaxy 2007

Does anyone know where the live feed to the high level brake light is feeding from as I have no power at the lamp and the on board computer is saying rear brake lamp fault. I’m hoping there’s a brake in the wire. Thanks.

Submitted: 09/03/2012 09:43:43 | ID: 8882

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Patty Knowel, London

Ford Galaxy 2002

I have a Ford Galaxy diesel automatic. It drives alright, but then after some time it finds it difficult to move to the second gear, so the car keeps on revving. This happens intermittently. Any ideas?

Submitted: 05/03/2012 13:55:27 | ID: 8726

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Martin Cummings, England

Ford Galaxy 2004

Hi, my Ford Galaxy remote key fell and came apart, I put it back together but it doesn’t work, the remote is not working and the engine won’t start, it seems to have set off an immobilizer. It starts for a second and then cuts out, is there a way of re-setting the immobilizer so the key will start the car and lock it manually until I can get a new one? Any suggestions would be much appreciated, thanks.

Answers

When the key fell apart, you lost a small plastic chip which is in fact a small transmitter which links to the engine management system when the key is inserted in the lock. Without it, the engine will turn over, start and then cut out immediately. Sorry, you need a new key - Dave Stephenson from Nottinghamshire

There is a very small grey chip that is inside the key if this is missing the car will not start. Check and see if it is there but possibly put in the wrong way. It is approx 1/4" long with a white typed code on it - Conor from Ireland

Submitted: 29/02/2012 11:22:53 | ID: 8695

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Nigel, Dorset

Ford Galaxy 2006

Hi. The information dash light [I] flashes when car is locked, but not when driving or at a stand still. I have read 2 different answers from Ford mechanics 1) OK, is showing alarm is active. 2) There maybe a fault, I will need to take to a garage to run diagnostics. Odd though if it’s a fault, as only shows when alarm is on and car locked! There are no messages when I check the information page on the on-board computer? (2-litre TDCi)

Answers

It is normal for the light to flash once a second when the car is locked, this is a visual deterrent. Under normal operating when driving the light should be off, if it comes on when driving, this is to alert you to a system fault - Tristan from Yorkshire

Submitted: 29/02/2012 08:40:55 | ID: 8684

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John Nelson, England

Ford Galaxy 2008

Hi all, I have a 2008 Galaxy Zetec and the tailgate LED stop light has stopped working. Does anyone have any suggestions to what could cause this? Many thanks.

Submitted: 29/02/2012 08:20:54 | ID: 8676

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Irene Jex, Essex

Ford Galaxy 1998

Can anyone help? My diesel engine sounds like a motorcycle. I have had the cat done and only noticed the noise since then. Thanks.

Answers

There is limited time from taking the battery out and putting new one in. Dealers will charge you too much. If you look around, you will find others who have the devices to do this. Also if you still have the master key, you may be able to do it yourself by following a sequence whilst the key is in the ignition. I did this with mine and it worked. Google away, there’s loads of help out there, avoiding dealers could save you some £££ - Andy McCan from England

Submitted: 27/02/2012 15:43:00 | ID: 8601

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Que Shah, Yorkshire

Ford Galaxy 2007

The key fob on my Galaxy has stopped working , I changed the battery but it still won’t lock the doors. I’m having to lock the doors manually which is a pain... Does it need re-programming and how? Any ideas please... Regards.

Answers

It will want reprogramming at the dealers. It’s usually a one hour charge to do this - Stu from England

Submitted: 20/02/2012 09:42:30 | ID: 8412

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Martin Baker, England

Ford Galaxy 2007

Serpentine belt snapped and tensioner destroyed. All other pulleys are running freely. Is there any a/c or power steering related faults to this problem? Thanks. (TDCi 6G)

Answers

Had this trouble of belt shredding. I put a new belt on, but tensioner was very erratic. It is normally the alternator, they have a clutch. When the clutch seizes, the tensioner will become erratic and eventually shred the belt. I found out the hard way, a garage charged me £850 for putting a new aircon pump & greasing the tensioner, all which was unnecessary - Dave Vincent from Essex

Submitted: 17/02/2012 14:31:59 | ID: 8354

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Claire Collins, Newport

Ford Galaxy 2001

My indicators are not working on my Ford Galaxy. I’m not sure what it could be... Can anyone help?

Submitted: 17/02/2012 11:29:39 | ID: 8344

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Mike O’Connor, Ireland

Ford Galaxy 2011

I have a 2011 Ford Galaxy Titanium 2.0 TDCI 140BHP that was imported from England to Ireland. I would like to change the speedometer from reading miles to km. Can I buy a disc overlay to achieve this ? Thanks.

Submitted: 15/02/2012 09:18:24 | ID: 8245

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Sarah, England

Ford Galaxy 1995

When I unlock my Ford Galaxy only the driver’s door opens. The other doors’ won’t open at all. I was told it could be a fuse, but don’t know which. Can anyone help please?

Answers

I have had a similar problem, on mine I had to change the main wiring loom which is located in the drivers door, £250 inc labaour. I was told by my mechanic, this is a common fault on the Galaxy. The wiring loom in the door hinge frays which stops the central locking and electric windows from working. Hope this helps - Mike from Yorkshire

Submitted: 26/01/2012 09:15:50 | ID: 7682

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Naj Wats, Kent

Ford Galaxy 2001

Hi, could anyone please help me? My Ford Galaxy’s fog lights keeps popping on my dash whenever I turn my lights on. I have checked the bulbs and they look fine. Also, whenever I press the brake the fog light signs appears on the dash but the fog lights are not on. I have checked fuse 26 but it looks OK. Please help. Thank you.

Answers

The fog light issue is common with the Galaxy. Check the wiring inside the rubber connector between the boot lid and body. There will almost certainly be wires damaged in there. The door wires go the same way so they are also worth a check - Mark Rowlatt from Warwickshire

You have put the bulbs in the wrong way round - Martin Jones from Essex

Submitted: 23/01/2012 09:02:10 | ID: 7609

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Ronel Benerayn, Essex

Ford Galaxy 2002

I need to replace the Ford logo on the front and back of my car, what is the best way to remove it? Thanks.

Answers

Use dental floss, then clean with meths and polish off the residue - Mark Rowlatt from Warwickshire

Submitted: 22/01/2012 10:22:51 | ID: 7559

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Michael Rimmer, Durham

Ford Galaxy 2005

My Ford Galaxy’s rear window washer does not work. Has it got a separate pump from the front washer?

Answers

Check under the front nearside footwell and remove the inner trim alongside the nearside doors, the pipe has a join under there and it sometimes comes apart, usually soaks the carpet! - Mark Rowlatt from Warwickshire

Same problem with my Alhambra. Carpets got soaked before I realised. The connection on the washer pipe was high up in the passenger footwell behind the carpet. Bit feedly to reconnect upside down. Came off again so I connected pipes and used small zip ties on the pipe joints - Rob Shaw from Cheshire

Submitted: 22/01/2012 08:18:49 | ID: 7515

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Gina Ottaway, Sussex

Ford Galaxy 2004

Hi. Will a 2002 Ford Galaxy electric wing mirror for drivers door fit a 2004 Galaxy Ghia 2.8?

Answers

Yes, they are the same until mk3 - Tom Harbo from England

Submitted: 21/01/2012 23:19:30 | ID: 7487

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Ian McLaven, Warwickshire

Ford Galaxy 1999

I have a Ford Galaxy and when I turned my ignition on this morning a buzzer / beep sounded as I started the engine, then it went off. Can anybody tell me what this may mean? Many thanks.

Submitted: 20/01/2012 14:22:15 | ID: 7461

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John Hitchman, Derbyshire

Ford Galaxy 2002

Does anyone know if the aircon pipes on a Ford Galaxy Ghia petrol will fit a Ford Galaxy diesel? Many thanks.

Submitted: 19/01/2012 13:50:12 | ID: 7411

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Richard Wood, Leicestershire

Ford Galaxy 1997

Hi all, the front L/H & R/H windscreen heaters are not working, and control buttons are not lighting up. Looked in my Haynes manual to find the relay and fuses are in the central junction box. Only problem is, I can’t find it. Any help would be greatly appreciated...

Submitted: 16/01/2012 13:52:11 | ID: 7353

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Mick, Ireland

Ford Galaxy 2007

Does anyone know where the pollen filter is located on a 2007 Ford Galaxy?

Answers

Hi, you will find the pollen filter in the passenger footwell. Remove the trim to the heater side and you will have to drop the fuse box down from memory. You will see a rectangle box sitting on its side with three or four screws in it, and the filter is in there - Brian from County Down

Submitted: 10/01/2012 11:57:20 | ID: 7229

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Richard Gell, Hampshire

Ford Galaxy 2007

The small cable in the hand brake lever connecting the release button to the ratchet has broken. I have been trying to find a replacement but only seem to be able to buy from Ford - the whole hand brake assembly for £158+ fitting costs. Does anyone know where I can get a replacement cable from or how to make an effective repair? (2-litre tdci Zetec)

Answers

Google ’24/7 spares’ - Martin Jones from Essex

Submitted: 09/01/2012 13:43:06 | ID: 7163

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Mark, London

Ford Galaxy 2007

Does the 2007 Ford Galaxy 1800 diesel have a timing belt or chain? And at what mileage do they need changing?

Submitted: 09/01/2012 08:38:36 | ID: 7147

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David Peters, Lincolnshire

Ford Galaxy 2003

My wipers, washers, fan for heater, head lights and main beam have just stopped. I tried looking at the fuse panel but could not get the plastic cover off. This is the panel on the drivers side on the right side of the steering wheel. Can anyone tell me how to access the fuses or could it be something else. Thank you in advance.

Submitted: 30/12/2011 16:29:41 | ID: 6945

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Elve Brown, England

Ford Galaxy 2001

I have Ford Galaxy 2.3 x reg with triptronic gearbox. It comes out of fourth gear down to third when driving at over fifty mph. Any ideas on what the problem/solution is?

Submitted: 28/12/2011 22:51:50 | ID: 6924

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Jen, Wales

Ford Galaxy 1996

What might make the pressure plate on a Ford Galaxy break into 4 pieces?

Submitted: 28/12/2011 22:11:00 | ID: 6906

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Steve Lawrence, Warwickshire

Ford Galaxy 2000

The glow plug light on my Ford Galaxy is not coming on. So could you please tell me where the relay is for them? Many thanks.

Submitted: 14/12/2011 09:11:45 | ID: 6630

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Mark Armstrong, England

Ford Galaxy 1998

I have lost the use of 5th and reverse gears on my Ford Galaxy. When I try 5th gear it goes into 3rd gear and when I try reverse it seems to go into 4th. Going from 1st to 4th gear not a problem, it’s when you push the stick right over to right to select 5th and reverse gears that it does not select. I think it is probably a selector cable that has come loose but I do not know where to locate it. Any ideas?

Answers

Hi Mark, I had this problem while on holiday. I could only get 3rd and 4th. If you reach over the back of the battery and feel around under the battery plate, you’ll find two selector cables. Get someone to play around with the gear stick, to help you feel for them. They fit on a box on top of the gearbox. With me, one of the selector cables had popped off, just push back on to the nipple. You may find that it keeps popping out. If you find it’s the same with yourself, you will need to remove the battery and plate. You will want to place a jack under engine to take weight because when I took four bolts out, the engine dropped slightly. No damage, just jacked it up to catch bolts. It’s a big job to replace these cables. I’ve still not got round to it after six months. After pushing the cable on, I tied it with a cable tie. Still working fine. Good luck - Hugh McFadden from Scotland

Submitted: 14/12/2011 09:05:19 | ID: 6627

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Mark Canahm, Essex

Ford Galaxy 2006

Hi. I have a Galaxy Ghia 2006 old shape. It has the sat nav stereo and also has a DVD player. I have just brought a 6 CD changer I cannot find the plug to connect. I thought it was in the boot. Should the wiring be in the car? Or perhaps somewhere else? Or do they some times not put them in the wiring loom? Can any one help?

Submitted: 13/12/2011 08:39:43 | ID: 6593

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Michelle, United States of America

Ford Galaxy 2000

The car starts fine but then has a variety of problems that started out as random but have gotten MUCH worse in the last few days. The speedometer, fuel gauge, and heat gauge will jump from bottom to top, stick, drop back down to the bottom, turn off completely, ding, come back on, work normally, and do it all over again in no particular order. The tripometer and odometer screen will either light up while staying blank, or turn off completely. Once in a while though it will work. Speakers in the car crackle and pop like they have gone bad (though they haven’t) and then start to work normally again. Also, I’ve noticed that when my headlights are on they seem to pulse in brightness with the car. The inside light and dashboard lights also seem to be pulsing. Car has also started stalling out, but only when put into reverse (and usually only when attempting to parallel park) though I feel like this is a separate problem and I was told that may be the torque converter. All in all it’s been interesting driving lately (and I’ve been avoiding it as much as possible) The car has a brand new battery so I know it’s not that. . . But other than that anything else if fair game? Any ideas?

Submitted: 06/12/2011 11:58:23 | ID: 6391

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Ricky Stephenson, Kent

Ford Galaxy 1999

Hi there, can anyone help? When I turn on the heating I get a horrible screeching noise and the car tries to die. It has already snapped the aux belt, which I have now replaced. Does anyone know what it could be? Also, where can I find the fuse for the front cigarette lighter? Thanks. (2.3 Ghia X)

Answers

Sounds like one of the pulleys has seized, remove belt and see if you can manually turn aircon compressor, tensioner pulley etc - Martin Jones from Essex

Submitted: 05/12/2011 13:43:58 | ID: 6323

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Graham Palmer, Yorkshire

Ford Galaxy 2000

Hi, could anybody tell why my Ford Galaxy’s temperature gauge does not go as high as it used to, even though the interior still gets as warm? Thank you.

Answers

1. Faulty Gauge 2. Faulty Coolant Temperature Sensor 2. Faulty Thermostat (Sticking Open) 4. Any Combination of the above - Suddenend from England

Submitted: 02/12/2011 09:57:14 | ID: 6295

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Jason Sheppard, Middlesex

Ford Galaxy 1996

Hi, I am having problems with my auto gear box. When (D) Drive is selected, the car will not move on its own, it takes a lot of revs to get it moving. When it does move it is very jerky and feels like it engages and disengages out of gear. Reverse on the car woks fine though... Would the cause be low gear box oil? If that’s the case therein lies my second problem. I cannot locate the gear box oil filler. I’ve looked all round the engine bay but cant see it. Should there be a dipstick for the gear box oil? Do I need to remove engine components to get to the G/B filler cap? Any help will be greatly appreciated Thanks in advance. (2.8 v6)

Submitted: 02/12/2011 09:54:56 | ID: 6293

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Kev Worrall, Lancashire

Ford Galaxy 2000

Do you have to take out the headlight to replace the side light bulb on a 2000 Ford Galaxy?

Answers

No, in the wheel arch moulding is a slide down flap, pull that down and that’s where you get to the sidelight and indicator bulbs----- just! - Martin Jones from Essex

Submitted: 30/11/2011 15:40:45 | ID: 6211

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Leanne Bolton, England

Ford Galaxy 1999

Recently, on my Ford Galaxy, the fuse went for the reverse lights and now it has been replaced. The reverse lights still won’t come on. Does anybody know where I would find the trip switch?

Answers

It’ll be the reversing light switch located in the gearbox, look underneath and you should see it - Martin Jones from Essex

Submitted: 30/11/2011 10:48:43 | ID: 6175

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Vincent McClafferty, Kent

Ford Galaxy 1996

Can anyone please help me? I am trying to locate the fuse for the cigarette lighter on my Ford Galaxy 2.3-litre Ghia model. I have looked at the fuse box under the drivers right hand side panel, it does not show a fuse for the lighter plus the rear lighters are not working either which are located on the rear passenger side box panel. Any ideas please? Plus the airbag light stays on - how can I get to reset it without getting another mortgage. Many thanks, I’m desperate for your answers.

Submitted: 24/11/2011 11:43:22 | ID: 6037

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Jayne, Scotland

Ford Galaxy 2004

I have a Ford Galaxy turbo diesel which has a smell of burning and then car would not start. No gauges on the dashboard either. When opening the bonnet I found that the black box situated next to and connected to the battery had melted. What is this and the cost of repair? Can anyone give me advice please?

Answers

Fuse box most likely and very expensive unless you can get one from the scrappy. Should be looking to see what caused this though as they do not just "melt" for no reason - James from Berkshire

http://www.ebay.co.uk/itm/Genuine-Ford-Galaxy-MK2-Fuse-Box-2000-2006-/270805750743?pt=UK_CarsParts_Vehicles_CarParts_SM&hash=item3f0d47d3d7 Mine has melted too. I have a 2.3 petrol X reg, had a new one fitted at garage along with new battery, new alternator and the fusebox has had a meltdown again! Dunno why it keeps happening - Kev Worrall from Lancashire

I had a ’02 Galaxy, the fuse box melted, I got one from the dealers for £25.00 and watched the mechanic fit it. It happened again about 6 months later, bought a new one and fitted it myself, only took 15mins - Que Shah from Yorkshire

Submitted: 22/11/2011 08:23:13 | ID: 5932

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Ben Strong, England

Ford Galaxy 2000

Hi all! My T reg Ford Galaxy is being a pain. I got out off the car, locked the doors manually and the key and fob fell to bits. So I put it all back together and all seemed fine. I unlocked the car with the key fob and all the doors unlocked as normal. I then went to start the car, as you do, and the dash lights came on as normal but when I then went to turn the key at the final third to kick engine into life... nothing happened apart from the little light by my doorlock on the drivers door started flashing. Any ideas as my car is now stuck 3 miles away, outside a shop.

Answers

The immobiliser is not recognising the key - Martin Jones from Essex

In the key fob, there is a little black chip, now where your car key fell apart that’s where it is. Go back and scan the area where your key fell, problem solved - Tom Harbo from England

Submitted: 08/11/2011 08:05:14 | ID: 5489

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Gayle Roles, Scotland

Ford Galaxy 2006

On my 1.9-litre Ford Galaxy Zetec, the hazard lights come on if I try to open electric windows on the driver’s door, or sometimes when I open the door, or if I turn on the headlights, not every time but randomly. My alternator workshop warning sign appeared on the dashboard 2 weeks before any of these problems occurred and has never shown up again, totally random. I never had a problem before and I have owned the car from new, serviced it annually. Please help, I have cleaned the battery points and checked all fuses!

Answers

Same problem. Snapped electric wire in rear passenger door - Joanne Roche from Newport

Submitted: 07/11/2011 10:44:03 | ID: 5443

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Beau Garratt, Essex

Ford Galaxy 2001

Hi, I recently bought a Ford Galaxy and the next day my instrument cluster went - all of it, no rev counter, fuel, speedo, temp or lights. So I tried to change them but this seems like hard work but I think that I may have a relay gone. I don’t know what to do - could someone help? Thanks!

Answers

Hi there, I have a Ford Focus (2002) and it happened to me - apparently a common Ford fault and it’s the whole unit that needs replaced. Ford electrical faults seem to be very common these days - they are worse than the Fiats/Lancias/Alphas of the 1980s and I’ve had a Fiat! I would still check all fuses/relays but I expect it’s terminal. The dealer tried to fix it but the fault returned and got worse before not working. The dealer replaced the whole unit and then like a true dealer idiot did not write down the miles when they changed it, so had to get them to make an amendment so that it did not look dodgy as the miles no longer correspond with the registration document. Hope this helps - Mal from Angus (Forfarshire)

Go on the net and call up a firm called BBA Reman, they specialise in exchange dashboards - Martin Jones from Essex

Submitted: 07/11/2011 10:00:54 | ID: 5430

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Steven Drury, Cheshire

Ford Galaxy 2006

I have 2 questions that I hope you can help with: 1) When does the cam belt need replacing on a Ford Galaxy Ghia TDi? The car has done 64,000 miles? 2) How do you change the front side light bulb? Thanks in advance.

Answers

Now on that mileage. Fords recommend every 40,000miles. Re: your sidelight, look under wheel arch and there is a plastic cover that slides down to access sidelight and indicator bulbs, just! - Martin Jones from Essex

Submitted: 07/11/2011 08:40:49 | ID: 5412

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Suzan Deegan, Lancashire

Ford Galaxy 2003

My reverse lights stay on, even when I am not in reverse. Does anyone know how why this happens and how it can be fixed?

Answers

Sounds like a faulty reversing light switch - Martin Jones from Essex

Submitted: 03/11/2011 10:20:17 | ID: 5382

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Lester Vaughan, Hertfordshire

Ford Galaxy 2007

Where can I find a replacement front drivers door for a Ford Galaxy, as ours was badly damaged by a hit and run?

Answers

I have a problem with my egr valve. Can I drive my car? There’s some smoke - Abdul Hersi from England

Go online to 24/7 spares - Martin Jones from Essex

Submitted: 26/10/2011 09:22:41 | ID: 5196

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Dean Hill, Warwickshire

Ford Galaxy 1999

Hi, can you tell me where the remote sensor unit is on a 1999 Ford Galaxy 2.3-litre Ghia X Auto as I can’t get my remote key to open and lock the car. The battery on the remote is a new one - can somebody please help?

Submitted: 26/10/2011 08:30:24 | ID: 5184

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Shashikant Patel, London

Ford Galaxy 2003

My Ford Galaxy is losing power when I drive up hills, and also sometimes the car stalls. I have taken the car to five different garages to find out what’s wrong yet the same thing is happening. Does anyone have any ideas?

Answers

The chances are there is a problem with the Idle Speed Sensor/valve, or the throttle body is clogged with carbon. Have you checked the air filter, and all connecting pipes? Anything that restricts air intake could have a similar effect - Joe Collins from England

Submitted: 20/10/2011 15:16:49 | ID: 5009

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James Loney, Cheshire

Ford Galaxy 1997

My 1997 Ford Galaxy will not start.... My battery is fine, my starter motor is fine but when I turn key nothing happens, it just clicks, dials (speedometer and rev counter) do a sweep left to right and the digital milometer reads 8888888, goes blank for a few seconds then after a few seconds all readouts go back to normal until I try the ignition. I think it could be an ignition relay problem but don’t know where to find it? Can anyone help?

Answers

Is it the starter solenoid clicking? If so, that normally points to a flat battery or starter motor, which will upset the dash dials & the wipers will possibly attempt to operate. If the battery & s/motor are okay, check that all leads (especially the earth leads) are tight - Martin Jones from Essex

Submitted: 20/10/2011 09:29:07 | ID: 4987

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Dean Spurgeon, England

Ford Galaxy 2007

After how many miles do you need to change a timing belt, water pump, oil, air, pollen, fuel filter on a Ford Galaxy 1.8 diesel please?

Answers

The water pump should only need changing in the event of damage/leaking. Air, oil, fuel and pollen filters should be changed in an annual service, probably with an engine flush and oil change. Timing belts are usually good for 70,000 miles or so, cautious would change between 50 and 60. For a cheaper and VERY effective, safe method of engine cleaning search for BG44K online, there is a diesel equivilent. Really does what it says on the tin - Joe Collins from England

Submitted: 19/10/2011 09:04:08 | ID: 4921

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Dean Archer, Hertfordshire

Ford Galaxy 2005

My driver side rear lights aren’t working, indicator and brake lights work. I have swapped the bulbs to check, they’re not broken and all okay. Is there a separate fuse? Do you know the fuse number? I do not have a manual.

Answers

Fuses control o/s and n/side, is the drivers front sidelight working? If it is then you know for sure, the problem lies at rear lamp, check for power to multi-plug to rear lamp. If there is, try a bulb holder or swap with other side to see if it works - Martin Jones from Essex

Submitted: 12/10/2011 11:01:42 | ID: 4787

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Sarah Pope, Leicestershire

Ford Galaxy 2003

Where exactly is the battery located in the Ford Galaxy? I’ve looked under the bonnet but it’s not there. Help?

Answers

Should be under the bonnet, nearside under plastic cover - Martin Jones from Essex

Submitted: 07/10/2011 10:11:08 | ID: 4666

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Paul Lees, London

Ford Galaxy 2002

Where is the gearbox oil dipstick located?

Submitted: 16/09/2011 08:49:55 | ID: 4439

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Nick Allen, Hampshire

Ford Galaxy 2009

I’m getting a tapping sound between 1800/2000rpm. I’ve been told it’s my injectors. Is it dangerous to still drive the car long distances as I’m a taxi driver? The car has done 163,000 miles.

Answers

I doubt it’s the injectors as they are operating the whole time the engine is running, sounds more like a noisy tappet - Martin Jones from Essex

Dangerous? The modern engine is unlikely to explode! Where’s the danger? It may just stop! Get a proper diagnosis of probably nothing wrong. Things tend to wear a bit after 163k miles. In my experience, noisy engines can run for an exceedingly long mileage. If that is your worry, you should probably not be running your taxi service in a car with 163k miles. I assume it passed the PSV Test - Bram van Kampen from County Down

Submitted: 15/09/2011 10:34:00 | ID: 4427

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Bob Hughes, Yorkshire

Ford Galaxy 2002

The light came on to say change brake pads, I did that but it won’t go into park and the brake lights don’t work. Bulbs and fuses are okay. Can anyone help please?

Submitted: 02/09/2011 09:47:15 | ID: 4232

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Ken Robson, Yorkshire

Ford Galaxy 1996

Hi, I took my battery off the car for about a week and when I put it back on, the airbag light stays on. Why?

Submitted: 30/08/2011 09:58:11 | ID: 4189

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Andrew Deeley, Essex

Ford Galaxy 1995

We’ve had a similar brake problem to a previous caller in that the brake pedal goes to the floor with a near total loss of stopping power. Two garages have checked the car saying it’s behaving perfectly and didn’t fail on them, and as the fault is intermittent, they are mystified as to the cause. It’s happened four times now. Can’t chance another but don’t want to give in to the scrapman. Any ideas? Thanks. (Galaxy 2.8v6 auto)

Answers

Possible faulty brake master cylinder - Martin Jones from Essex

Submitted: 28/07/2011 15:36:06 | ID: 3824

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Steve Holmes, Yorkshire

Ford Galaxy 1998

Hi there, I have just bought a Galaxy and the radiator cooling fan is on all the time. Even when I first switch on the ignition on start up, the cooling fan runs, any ideas? Many thanks.

Answers

If the air con is switched on, the fans will run as well - Martin Jones from Essex

Sounds like the relay if it comes on with the ignition - Toby Lerone from Cambridgeshire

Replace the temperature sensor switch and check the connector also. If it’s disconnected, the fan will switch on immediately - George Abraham from India

Submitted: 27/07/2011 08:56:43 | ID: 3812

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Enrico Tenaglia, Kent

Ford Galaxy 1996

My Galaxy will not start unless I leave the ignition on for a little while. I changed the fuel pump relay but still won’t start. After 20 minutes, it starts. I would like to know if anybody knows what the problem is. Thanks.

Answers

Another common problem with the Galaxy is the immobilser relay whereby the vehicle turns over but will not start, I know two people who have this problem - Martin Jones from Essex

Submitted: 04/07/2011 10:28:20 | ID: 3205

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Tony White, Essex

Ford Galaxy 2006

I have a Ford Galaxy 2.0L Ghia petrol, does it have a timing belt or chain? If it has a belt, at what mileage should it be renewed? Thank you.

Answers

It has a chain - Martin Jones from Essex

Submitted: 28/06/2011 09:33:27 | ID: 3197

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A Dudley, England

Ford Galaxy 1998

My Galaxy was stood waiting to have a gearbox for a few months but finally that’s all done. I went to put it back on the road and the back brakes are sticking, was told they may just need cleaning up as it has been stood. I thought ’fair enough’ but on the way home, they seemed to loose my foot pedal aswell. Just don’t know why it has gone like this. Someone said it could be due to the back brakes and maybe the master cylinder gone but it was fine when it came off the road. Where do I start? Oh and its pushing the fluid back out of the bottle. Help. Many thanks.

Answers

I had this problem a week ago, pressed the pedal and kept going. The problem was the master brake cylinder. I had this replaced and it’s working fine again. Hope this helps - David Thomas from Yorkshire

Submitted: 17/06/2011 08:51:10 | ID: 3170

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Marty, Northumberland

Ford Galaxy 2003

I get occassional loss of power, think it’s going into safe mode. Pulling in and switching off instantly clears the fault. No alarms shown. Any ideas? (1.9 d Zetec)

Answers

This occasional loss of power could mean there is something wrong with your car’s turbo sensor or you should check the turbo’s line pipe which is a rubber one. It could have been ripped somehow and can cause turbo failure which is pretty expensive. I would check it as soon as possible. My father’s car had the same problem and sometimes it appeared on the dash and then comes off basically on and off. You may have a different problem but I think this is the issue. By the way, my father’s car was a Mercedes diesel - Pim Arnie from England

How many miles has it done? Me and my brother both have Galaxys and they both started doing that then mine had a slight noise coming from the engine when under pressure eg. changing gear tried. The turbo pipes but in the end, the turbo went. No signs just smoke everywhere. Hope it’s not but sounds a similar story. You have to make sure they don’t pick up on their own oil. If it goes, turn it off. Mine went at 136k, my brother’s at 140k. It’s a problem with them as with the duel mass flywheels clutch. Apart from that, I love them. So many people I have spoke to have the probs with them but when they’re done, they are lovely. Hope you get it sorted - A Dudley from England

Submitted: 09/06/2011 11:33:14 | ID: 3143

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Dave Lloyd, England

Ford Galaxy 2000

I have no brake lights on my Galaxy. I have replaced a blown fuse, the brake light switch and the bulbs seem okay yet still nothing. Any ideas?

Answers

I had the same problem, open boot and look at the rubber casing on top right hand side. Pull it back and you will probably find that the wires have snapped, just reconnect them. I did this and then they worked perfect. Good luck - Heath Erlam from England

I just remembered that it could also be the switch under brake pedal too. Look under the pedal and where it makes contact when pressed should be a black plastic switch which can be pressed in and out. Tinker with it and pull it to max then press back in - you should hear it click a couple of times. Get someone to check lights as you press with the brake pedal. If its not the wiring, I am 99% sure that it’s a faulty brake switch - Heath Erlam from England

You need a brake light switch. It sounds like you know what you are doing. If you have cruise control, there are double connections, a simple job most of the time. The threaded bit just needs adjusting. Always do it yourself, not a dealer’s job. Kind regards - Pauly Milburn from Yorkshire

Submitted: 13/05/2011 08:54:13 | ID: 2476

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Peter Cullip, Hampshire

Ford Galaxy 2011

We had a Galaxy due for delivery on 11 March 2011 but have been told that Galaxys have been returned to manufacturers. No reason given as to why and no further date as to when we may receive delivery. Why? (2.0 tdci)

Answers

Apparently (mine included), they have been recalled due to a design fault on the remote alarm sounder. It used to be in the wheel arch but has been getting water damaged and corroding within the first few years causing numerous electrical issues and alarm failure. Until the box is redesigned, I cannot get a replacement for mine and so have no alarm! - Andy Mitchell from England

Submitted: 07/03/2011 09:15:50 | ID: 2097

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