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Rose, United States of America

Ford Focus

car keeps stalling. had 2 diagnostics done with no issues. advised to change gas- did but car keeps stalling

Answers

When does it stall? When ticking over? When driving along? When pulling away from standstill? Mick from Portugal

Submitted: 15/01/2017 20:08:28 | ID: 138115

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David Curran, Ireland

Ford Transit Connect 2006

My Ford Transit Connect`s dash stays illuminated even when the keys are out and the lights are off. I have been told this is common or even meant to happen. It does not go out at all but stays on all of the time. Any ideas?

Answers

Did you sort the light illumination fault? I`m after ideas Gary Foster from England

No joy on it still staying lit up David Curran from Ireland

I'm having the same problem can anyone help????? gary confrey from Scottish Borders

Submitted: 30/10/2012 10:42:15 | ID: 89140

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Carol Smith, Merseyside

Ford Fiesta

Water leak above rear wheel arch in boot. Not related to window seal or washer bottle. Please advise

Answers

Hi I had a car once I believe it was a dodge.I had a water leak for a few yrs. The back seat floor would get wet then my right side seat would also get wet .I must have taken it in 30 times no one could figure it out . One day I took it in and a customer ask me if my spare tire cavity was wet I had never checked it but he was right it was full of water. We found the leak the seal on the taillight had separated so every wash ,rain it would leak. lee from Canada

Submitted: 28/04/2016 17:37:13 | ID: 130928

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rachel m gemmell, Cambridgeshire

Ford Ka

how do i switch on the front fog lights

Answers

there is a button on the dashboard or download the manual for your model! Emma from Buckinghamshire

Submitted: 30/12/2016 19:28:24 | ID: 137690

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Helen, Kent

Ford Ka

Hi, I have a Y reg KA that clicks when i try to turn it over, i have replaced the starter motor, the alternator, and the battery and its still just clicking. It does jump start but when its turned off and try to start it again it just goes back to the clicking Help what can it be Kind regards Helen

Answers

Hi I have a left hand drive ford kA can I release the boot lock, from inside or do I always have to use the key the car is 1998 cheers Jim waters from Cheshire

I have a 1998 left hand drive ford kA can I open the boot from inside the car, as at the moment I have to get out and open it with the key cheers Jim waters from Cheshire

Submitted: 14/06/2014 15:24:34 | ID: 97670

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samuel, Barbados

Ford Ranger

Hi, Is it necessary to re torque the cylinder head of the 2007 Ford Ranger Thunder after a new head has been installed? If the answer is yes, what are the torque settings? Thanks.

Answers

Which engine do you have? You should use new cylinder head bolts. The 3 litre engine for example had Torque to Yield bolts which are tightened in stages and do not require re-tightening. Stage 1 you tighten the bolts to 25 lb/ft Stage 2 tighten them to 53 lb/ft Stage 3 tighten them an additional 90 degrees and finally Stage 4 tighten them an additional 90 degrees. This puts the bolts in the correct elastic strain range, any tighter will put them into the plastic stage where they will suffer elongation and lose clamping force. Hugh from City of Glasgow

Submitted: 23/12/2016 23:06:02 | ID: 137561

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tony croft, Essex

Ford Ka

My temperature light on my ka keeps coming on. When I first start the car it will run for a while and the temp light comes on after about 10 miles when running at 50 mph, if I slow down to 30 after a while the temp light goes out I then increase to 40/50 and after a while it comes back on I slow down it goes out etc etc. Car starts perfectly, there is no coolant leak from the vehicle, the radiator gets hot and the rad fan pulls in, the heater in the car is working very well (hot) and it does not heat up to the point of steaming. so appears to be running normally except for this fault. Can someone throw some light on this fault for me. Thanks in advance

Answers

The ecu controls everything in this car, making fault finding tricky. Start by checking the coolant temperature sender. Next check the fan relay, which can fail in a number of ways. The only other thing I can think of is to check you don't have an airlock at the top of the coolant system, which under certain circumstances can leave the coolant sensor in steam, rather than water. Hope this helps? Paul from Cambridgeshire

Submitted: 21/12/2016 10:02:39 | ID: 137505

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Corinne Laghaney, West Yorkshire

Ford Ka

I have just started to notice what sounds like something knocking it sounds like it's in my boot it's not continual or on specific roads or speeds what can it be please

Answers

Check boot first for loose tools etc. Then check exhaust hangers, rear dampers, suspension mounts, wheel nuts, wheel bearings. Also bear in mind that failed drop links at the front can sometimes make a knocking that sounds like it comes from the rear! Paul from Cambridgeshire

Submitted: 21/09/2016 10:05:55 | ID: 135337

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Kerry Humphreys, Nottinghamshire

Ford Ka

I have a 55 plate ka. Just recently when I turn the inside fan on using the centre console my fog lights indicator on my dash comes on and the fan isn't working. Any ideas

Answers

I believe that the fog light switch is integrated in the the heater controls on the same pcb. Changing the heater control panel should fix this. Paul from Cambridgeshire

Submitted: 08/11/2016 11:45:59 | ID: 136553

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Chris kir, Greater Manchester

Ford Ka

Recently bought a ka and after about a week the engine light came on had it checked and had a leak from the thermostat housing and got it changed. Now the light stays on very dim when the car is unlocked and started and stays on dim when running. also when i put the front fog lights on the frost light comes on too? Which i didnt notice before. Any ideas as i had the AA out and said all seems good on the computer and so did the garage after fitting the thermostat housing. Could the leak from the housing caused a problem with the electrics?

Answers

This is a classic earth fault, commonly seen when tail lights flash when indicating. Return current is finding it's way back through other routes. Check the various electrical earth points for corrosion, and then check the inline harness connectors, as these can sometimes corrode. Paul from Cambridgeshire

Submitted: 09/12/2016 00:10:37 | ID: 137259

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Melanie, Lincolnshire

Ford Ka

Hello, very strange thing happened this evening, daughter was demisting the windows so turned up the heater to max and the instrument panel ights went out, all indicator lights are working just cannot see the dials, the lights on warning alarm works as does the left handside side lamp so know it isn't the fuse, we have just recently changed the stero, but the panel light was working when she first started the car.

Answers

The dials are illuminated by just one bulb mounted in the top of the pod. It's entirely possible that it failed at the exact moment the heater switch was used, through co-incidence and not as a result of anything else. You can change these bulbs for LED's if you want to customise the colour of the dials! Hope this helps? Paul from Cambridgeshire

Submitted: 13/12/2016 22:40:53 | ID: 137363

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Talha, England

Ford Galaxy 2005

Hi, I have a problem with my Ford Galaxy where my heater control panel seems to have stopped working. Apart from the fan control on the control panel nothing seems to work, I can’t get my ac on nor the rear heater switch to work and I can’t change the heat setiing either. The lights on the panel do not light up either. Funnily somehow the analogue clock is also connected as this has stopped working at the same time as the heating controls did. This fault at first was intermittent and you would see the lights flashing and also the rear heater if on would intermittently switch on and off, but now the fault has become permanent. Any help will be much appreciated. Any ideas? Regards. (1.9 tdi 115bhp)

Answers

I would suggest that a connector has become loose behind the panel John Greenslade from Powys

Connectors are all ok panel is ok too checked it in another car Talha from England

I've got exactly same problem with my galaxy. Hope someone will help. Miro from South Yorkshire

I've got exactly same problem with my galaxy. Hope someone will help. Miro from South Yorkshire

jeg har nøjagtig samme problem med min galaxy håber nogen vil hjælpe. miro HICHEM HAFAIDH from Stoke-on-Trent

Submitted: 07/06/2013 14:19:15 | ID: 58323

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chris, Essex

Ford Transit

hi my 2008 transit swb mark 7 has developed a fault,while ticking over,it suddenly revs on its own,for a short while before returning to normal as this can happen at traffic lights it is quite a worry.any suggestions please,the van has done about 150,000 miles.thank you chris.

Answers

Possibly the I,n,v valve in the fuel rail brian from Essex

Check idle valve first, then all other electrical connections on the various sensors. I had this with a KA where the water temp sensor connection was intermittent. Paul from Cambridgeshire

Submitted: 30/08/2016 21:42:30 | ID: 134773

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Noel Quinsey, Australia

Ford Kuga

There are two questions, maybe related 1. After driving for a short period a soft 'woomp woomp woomp' sound at the rate of about one 'woomp' per second comes from the engine and continues when you stop and idle. Switch off the engine and the noise stops. 2. When you stop the car there is a metallic 'ping ping ping' noise from the direction of the exhaust similar to the sound of a metal roof cooling. There is also a smell of something very hot. Are you able to help on these questions please? Thank you (Mr) Noel Quinsey 15 July 2016

Answers

Hello you have described the exact problem I have noticed today, any idea what it could be? Mary from Surrey

I can explain second noise only. When the engine stops, the exhaust system will rapidly cool, contracting in the process, and depending on the various joints in the system, will make 'tink' noises, rapidly at first, but slowing till they stop. Perfectly normal, but a strong burning smell needs to be checked out! Paul from Cambridgeshire

Submitted: 15/07/2016 12:32:32 | ID: 133545

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Joseph, Kent

Ford Galaxy

My battery went bad and removed the battery terminal and installed a new battery. After changing the battery my car stereo stop working and asking me to enter a code. What should I do

Answers

Enter the radio code. Mick from Portugal

Radio code should be in the handbook or with the documents you got with the car. If you can't find it, try eBay for a radio code - you'll need the serial number, normally on a label attached to the rear of the set. Paul from Cambridgeshire

Submitted: 25/08/2016 21:03:03 | ID: 134653

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Rits, Hampshire

Ford Ka

My car has hot heat coming from the heater vents even when heater is off there are no warning lights on in car

Answers

Heater control valve has failed - very common fault. Replace with the Ford part, as the pattern parts are next to useless. Paul from Cambridgeshire

Submitted: 20/12/2016 12:49:42 | ID: 137480

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Paul Caulfield, England

Ford Transit Tipper 2006

I have a mk 6 Ford Transit Tipper and the Tipper control unit on top of the dash has no power getting to it, so it will not turn on. I have checked the fuse under the driver`s seat and that`s okay, so how do I find the other fuses. Under the tipper is a plastic box, has that got fuses in it? Can someone help please? It was fine last week and I`ve not touched a thing.

Answers

Hi did you manage to get your Tipper to work as I'm having similar issues with mine? Everything was fine, it`s a 57 plate. I have no power at the switches and can't find a fuse. I have been looking and it's nearly a week and it's doing my head in. I`ve checked all of the wires behind the switch and all seem fine, the buzzer was working when I switched it on but now nothing! Thanks Darren from Essex

hi there is 2 fuses in the white box underneath the bed that has the live feed for the tipping control box in the front of the truck the easiest way is to go underneath the bed and bridge the main feed to hydraulic pump across the solenoid to the other large post this will cause the bed to raise then prop the body and get at the fuses also make sure the isolation switch is on and test all the wires for live . lee from West Sussex

Submitted: 24/03/2014 16:02:11 | ID: 62141

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Richard Fletcher, Leicestershire

Ford Kuga 2009

My Ford Kuga`s battery light stays on and at the same time the front heated windscreen does not work. Does anyone know why?

Answers

My Ford Kuga`s battery light stays on and at the same time the front heated windscreen does not work. Does anyone know why? Richard Fletcher from Leicestershire

Submitted: 18/03/2014 09:08:09 | ID: 62967

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Raymond Hayfield, England

Ford Transit Connect 2006

I have had my Ford Transit Connect from new in 2006 and it has done 1000,000 miles. When I try to put the van into reverse it won’t go in and I have to play about with the gears before it finally goes into reverse. All of the other gears are fine and I`ve never had a problem before. The mechanic says that it needs a new gearbox. He did lift the bonnet and spray the cables where they join on to a ball joint. Can someone help me out please? (T230 tdci)

Answers

Lift the cover from round the bottom of gear stick where stick goes. Into box with oil can squirt oil in while moving gear stick so as to get oil in don’t be shy with oil it might work it did for me Ian Russell from Dumbartonshire mob 07976561725

Hi take air filter out of the way and battery jack up gearbox take of gearbox mounting take of selector bolts,and check roll pin in selector common problem. Time roughly 11/2 hrs. DIY job. John from Swansea

Submitted: 25/06/2012 09:29:45 | ID: 88163

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Ken Thompson, Devon

Ford Transit Connect 2006

The serpentine belt partially broke and the Ford Transit was driven for 5 miles approx. I could hear a ticking noise when driving but as the engine didn’t overheat I chose to drive home. I replaced the belt and now have an oil leak. The split belt must have damaged the oil delivery system. Any ideas where to look?

Answers

Hi some of the rubber off the belt has gone in to the crank oil seal remove old rubber, otherwise chainge crank oil seal. John from Swansea

Submitted: 24/02/2012 10:43:47 | ID: 80048

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kris maguire, Dorset

Ford Mondeo

Hi Just had a clutch fitted and now runs very loud any ideas. Thanks Kris

Answers

Check the rubber seals on firewall around the steering shaft, brake pedal. martin from Flintshire

Submitted: 20/11/2016 12:19:08 | ID: 136816

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greaves, South Yorkshire

Ford Ranger

The fuel pump is leaking on our Ford Ranger Thunder D/C 4WD 2007 pick up. 2 mechanics have been unable to remove the pump, any advice please? The engine is a mazda and the pump is a bosch.

Answers

Hello the best place to have your pump looked at is feather diesel elland near Huddersfield I've used them but they're not cheap I have no connections with this company Mark nicholls from South Yorkshire

Submitted: 30/06/2016 11:59:52 | ID: 133127

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Jeannine, United States of America

Ford Fusion

My 2007 won't start. It was fine yesterday. I have tried the lock and unlock. Still has not started. Trid jumping for the heck of it but radio was working so I know it wasn't the battery. When door is opened the security red light flashes, I put key in ignition and the light goes out but won't start. There is no clicking noise, nothing. It's like it's dead but dash lights, radio and dinging sound when you open door comes on. Not sure on the Variant section you asked to indicate.

Answers

try the coil pack or leads michael from Buckinghamshire

Submitted: 19/10/2016 17:39:16 | ID: 136074

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Val Jefferys, Norfolk

Ford Fiesta

2002 fiesta Zetec with 11,000 miles on the clock has developed a ver quiet high pitched beep which happens intermittently both when the engine is on and also strangely when engine is off. Can you tell me what might be causing it please and whether it is important to get it checked out

Answers

Update to my beep problem. It appears that my darling dad had put a smoke alarm with low battery in the boot and that was making the beep! So the moral is, before taking the car to the garage, check the boot?? Val Jefferys from Norfolk

Submitted: 21/11/2016 18:04:34 | ID: 136844

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Terence, Yorkshire

Ford Transit Connect

1.8 tdi transit connect......heater light flashes then goes into limp mode then cuts out but starts back up then does it again

Answers

We had a problem with our 53plate transit connect, the heater light would flash then stop completely, usually when dropping a gear and over taking, switching the key off and back on would get it going again, this problem would always result in the van not starting the next day, and the only way we could get it to go was with easy start, after numerous no starts and a whole tin of easy start, we had the van tested for injectors and after replacing a F--ked injector the van has worked ok, We are just about to clock 250k in this van so can't complain Ian from Warwickshire

Submitted: 06/06/2016 21:30:25 | ID: 132415

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tony, Brighton & Hove

Ford Transit

any body had were she just dont like hills, like even small ones ,first or second foot down power lose help needed doing my nut.

Answers

intake manifold probably split, they are a glued 2 piece plastic, common problem drill holes in top edge bolt with washers will never happen again Niven Muir from New Zealand

Submitted: 22/07/2014 00:27:20 | ID: 100135

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Harold, South Africa

Ford Fiesta

Hie pliz help my ford fiesta 2007 model 1.4 duratec engine It cuts then pulls on but the engine doesn't go off .on high speed the car performs nice but when I slow down the car jacks especially in gear 2 and 3 .just changed spark plugs but no changes

Answers

Might be faulty ignition coils Hugh from City of Glasgow

Submitted: 25/10/2016 15:38:50 | ID: 136236

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Mark, Norfolk

Ford Grand C-Max

Hi , we have just purchased a grand cmax 2012 plate , the glow plug light on the dashboard doesn't come on when we switch the ignition on , we spoke to the garage and they told us it won't come on like the older cars do when it's warm weather only when it's cold , is this correct , I have had older diesels and the glow plug light comes on every time , thank you , Mark

Answers

Hi i have had a couple of new cars but not ford and they are diesel and work that way in the warmer weather you dont see the glow plug light it starts right away like a petrol would. Hope this helps david from Greater Manchester

Submitted: 08/09/2016 09:20:45 | ID: 135015

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Mr Bggs, Kent

Ford Ranger

Hi I have a ford ranger 2013 i notice white smoke today, pulled over and checked the water and oil. The oil was low so i topped it up then started it up and the oil light stayed on then it went into limp mode can anyone advise me please cheers. Mr Biggs

Answers

Suspect oil pump failure causing turbo failure brian from Essex

Submitted: 17/08/2016 23:38:06 | ID: 134430

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minnie, West Sussex

Ford Ranger

hi. i have a 2012 ford ranger with the oil light staying on and engine making a funny noise.iv checked the oil but its ok and im not loosing any,would changing oil filter make any difference as i dont think its had a service.

Answers

Check oil pressure unit at oil filter casing. And if that not the problem take it for a oil presure test to see if oil pump is working. 80% thats the problem. If your vehicle has done more than 70 000 km John Krugel from South Africa

If its a 2.2 it has suffered from a global puma oil pump fail, there is a possibility that ford may warrant a repair even if out of warranty. Most early transits with the euro 5 engine suffered engine failure due to this for transits the field service action code is 4s616 brian from Essex

Submitted: 29/06/2015 13:16:09 | ID: 117833

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Steven King, England

Ford Kuga 2008

After locking my Ford Kuga the centre dashboard remains illuminated. Is this right or is there a problem? (Titanium)

Answers

I found the same thing then I read the book... Have a look after a few minutes and it will have gone out... Harry from Warwickshire

Hi Harry, Unfortunately I haven't got the answer but I've got exactly the same problem. Just come back from garage and to be honest they were none the wiser either! We were thinking of changing car anyway so I think we will definitely be changing it now. Problem only started with us last night and we literally going out every few hours to start engine to make sure battery didn't go flat. How long you had the problem? Does it drain battery flat if you leave it overnight? Cheers Dylan Dylan from Carmarthenshire

Submitted: 10/04/2012 12:49:30 | ID: 70969

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Damian Powell , Blaenau Gwent

Ford Transit Connect

Hi I drove my connect 80 miles today with no issues whatsoever but when I stopped it for 10 minutes it would not start again it's turning over but not firing any suggestions thanks

Answers

Hi put key in ignition and turn it 10-12 times from point zero to full ignition mode quickly (DO NOT START ENGINE) you will hear the central locking lock then unlock it has the reset your default settings in the ECU try again.. GOOD LUCK GARY from Merseyside

Submitted: 13/08/2016 18:29:21 | ID: 134337

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Larry moat, Tyne and Wear

Ford Transit Connect

Red light on dash is flashing nothing else lights up when i turn key in ignition .my van has been refusing to start on several occsions but the dash always lit up.could this be an immobiliser problem.thanks for any advice on this problem

Answers

Any electrical issues such as red light flashing (immobiliser fault) but with any multi functional issues try this... Stop your vehicle apply handbrake.. right take out key from ignition wait for 5 seconds the re-insert key into ignition then turn the key 10-12 times constantly from position zero to ignition lights (DO NOT START) just turn the key and you will here central locking unlock and re-lock this is then when the turns have re-set the settings in the ECU... Try again and see if all returns to normal running... many times this can reset engine management light and other limp mode lights illuminated on the dash. HOWEVER this is not a problem solver this is purely a system reset to see if problem goes away or returns...Good Luck GARY from Merseyside

Submitted: 08/05/2016 09:06:54 | ID: 131293

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Rebecca Wilson, England

Ford Ka 2009

Hi, I have a problem with my Ford Ka. Whenever there’s heavy rain or I wash the car the passenger footwell becomes sodden. I have had it looked at twice and was told on the first occasion that the drain hole was blocked. My Ka still leaked so I went back to the same mechanic who did a water test etc. he then thought it was the door seal and did the necessary work. A week later, after a night of heavy rain, the footwell was sodden again. The mechanic and myself are at a loss with this. The car is parked at night on my drive which is on a slope, could this be affecting the leak? Does anyone have any ideas? This is seriously driving me nuts and any help will be greatly appreciated!

Answers

Park it on a slope the other way (i.e. reverse on if you normally drive it on forwards) and see if it still happens. Dangerous Dave from Nottinghamshire

Open the bonnet and remove the plastic trim, which goes between the base of the screen and the rear of the bonnet. Get some silicone sealant and seal where there is a visual leak Dangerous Dave from Nottinghamshire

Hi Rebecca, just had this exact same problem on my 09 ka! By trade I’m an auto electrician on HGV’s, so water leaks really aren’t my area. Stripped the interior to find what I knew to be an entry point. As far as finding how it was getting in, no luck! I managed to get a post warranty claim from Ford UK. It turns out this is a well known issue on all early new shape KA’s. The water gets in through a bad patch in the seam sealant, on the rear crash membrane. The rear bumper needs to be removed, along with the interior, which isn’t actually difficult to do at all. The bumper, I’d leave to someone else! The seam sealant will need to be removed and new, re-applied! All in all I paid £280 and have received a free service and MoT as a part of goodwill. Definitely worth investigating, before paying their original request of £890! Hope this helps you out! Any further questions, don’t hesitate to contact me! Jack Hadfield from England

Under the bonnet, remove the two rubber 'plugs' on the apron below the wipers. The channel fills up with debris and the drain holes which lead to the wheel arches block up. Remove the debris, poke a wire down the drain holes to clear them, and do not replace the two 'plugs' so that rain water can drain out easily. That solved my problem anyway. dave from East Sussex

Submitted: 24/01/2014 09:29:38 | ID: 61296

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gomersall, Cornwall

Ford Kuga

can i drive my Kuga , which has just shown a.w.d. malfunction today ,need to drive approx . 100 miles tomorrow.

Answers

please don't drive it take it to your dealer straight away its just cost me over £1000 to get mine mended craig from North Yorkshire

Submitted: 04/07/2016 20:33:33 | ID: 133248

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Julie Edwards, England

Ford Focus 2005

The battery on my Ford Focus was low. I tried to start it and it attempted to turn the engine over but on the third attempt it was completely flat, so I tried to jump start it but when I turned the ignition key in my car the engine wouldn`t do anything, no noise at all. The immobiliser light comes on and then continuously flashes about 70 times. The remote key fob is operating the doors but it won`t start the car. I called the AA out and they said that they couldn’t get my car to ’talk’ to their machine so suggested taking it to Ford. As I don`t want to be landed with the usual huge bill I decided against this. Does anyone have any ideas what the problem could be and can I fix it myself? Thanks.

Answers

Had same problem as you rac said same thing. Spoke to a mate he told me check fuses in engine compartment that was the problem pennies to fix .rac wanted to tow me to ford garage reckons could have cost me hundreds Jimmy from Wiltshire

Submitted: 16/01/2014 14:58:05 | ID: 60786

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Mr GORDON OSBORNE, Essex

Ford Kuga

My 09 Kuga has started to get an engine judder (like the engine is misfiring) once you stop accelerating, change down & it disappears. Only just started, Any ideas ?

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More of another question than answer ours seems to be doing the same & is automatic so we are not sure but suspect a gear box problem did you get yours sorted? Debra from Cornwall

Mine also does this it is an 2012 with, has anyone any look of finding the fault, mine is in ford now for them to fix it hopefully. Sue from Durham

Submitted: 10/07/2016 21:15:35 | ID: 133418

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Les Mitchell, England

Ford S-Max 2010

I lose the sound from my speakers in my Ford S-MAX except centre but at a low level, with a clicking type of sound and the words "drive fault " comes up on the Sony unit. Does anybody know what causes this to happen? Also under hard acceleration in 3/4 gears the engine seems to hesitate a little then pick up. It will keep doing it until you stop accelerating, it feels like a rocking type of motion. I hope things don’t come in 3’s. Any help will be great. (Titanium)

Answers

Hi matey, did you sort out CD player fault and was it a easy fix? Ben Moss from England

I have exactly the same problem displayed as "CD drive fault" with my S-Max from 2010. I also experience that to clear the fault, the car must be turned off and locked for several minutes and that a short power off/on cycle is not enough! I have noticed that the fault can be triggered by placing a mobile phone on the upper left speaker on the dashboard, so I suspect some kind of radio interference problem in the S-Max. It also appears more often on the high-way than in the city (maybe the mobile phone uses more power when far away from base stations?) Of course the error never appears at the Ford service center so they have so far not been able to solve this problem. Linus from Sweden

We have exactly the same issue. Has anyone got to the bottom of this yet? Hannah Swain from London

Ford now seem to have a software update, which solves this problem with S-Max and the sony audio. I visited Ford service a few weeks ago, they updated the sound system, and since then no CD drive fault! Linus Thrybom from Sweden

It’s pretty annoying we have the same problem with a 2010 Titanium x. Happens every other day and just comes out of the blue! Real shame as a great stereo. I’m going to get in touch with Ford as I can’t imagine our dealership will be much help; very friendly, but only interested in problems they see. Any suggestions would be appreciated :). If the car is switched off for more than 10 mins it usually corrects! Lee Bunn from England

same problem with my galaxy titanium stereo... i find holding the power button down until the display goes black, then switching it back on seems to reset it. Maybe be ok again for couple of hours, or couple of minutes then do it again. This is not a great solution but best i've come up with. Very annoying when your singing along.... then click click click. Ford main dealer wanted at least £90 depending on problem to fix it martin from Greater London

I had EXACTLY the same problem as described. I took it to the local main dealer where they advised that the issue was related to communication between the modules/components in the car. They upgraded the firmware of the modules and the problem was resolved. Phil from Staffordshire

Exactly the same problem as detailed. But my local dealership say there is no update and I need a new unit. Can anyone please tell me the dealership in Staffordshire or London who has resolved this so that I can contact them. Even contacted Ford who just supported the dealer's line and said I could go to another dealership. Infuriating. Dec from Surrey

Hi, I have this same problem. Did the Ford dealer charge to fix this update? If so, are you able to give an indication of the cost. Thanks Richard from North Yorkshire

At last some fellow Ford drivers with the same problem. I am selling my S-Max later this year and cannot sell it with this fault. My local Ford dealership said a new unit is £800(!) plus fitting costs. They suggested going onto Ebay and buying a second hand unit, which probably came from breaker`s yard right off Ford's with exact same stereo (cost circa £100 plus fitting costs). This I am wary of as it could be a whole load of expenditure and no fix. Phil from Staffordshire said they upgraded the firmware of modules and problem solved. Does this really fix it 100%? Simon Craig from Surrey

Hi Simon. I can confirm that I took my S-Max to the dealer and asked them to do an audio update. This fixed the problem. I left it with them for a few hours and they charged me £50 for the update. It was fixed about 4 months ago and I haven't seen the error since. I later found out that you can do the update yourself. Details on the link below. It may be risky though if it doesn't work so might be worth paying the dealer to do it. http://digiex.net/guides-reviews/guides-tutorials/14009-ford-audio-bluetooth-usb-firmware-update-november-2012-release-how-update.html Richard from North Yorkshire

Crawley Down Group updated the software and recalibrated for £28 plus they valeted the car - came back sparkling. This was after the unhelpful Lifestyle Ford at Manor Royal told me I needed a whole new unit and refused to take note of the online information I had on how to resolve it. Ford were pretty much the same treating social media as some kind of heresy to be ignored, rather than a way of sharing problems and finding answers. They suggested a second opinion as if I had some major medical condition. Anyway, won't be using Lifestyle ever again and would highly recommend Crawley Down Group for excellent service and not treating me like I was an idiot. Dec from Surrey

Richard from North Yorksire and Dec from Surrey, thank you so much for feed back. My local Ford garage were leaning towards new unit at £800!! Crawley Down Group I have used for other vehicles (vans) for work and have found them good in past. They are only a few miles from my business. Didn't know they did Fords. Thanks gents.. Simon Craig from Surrey

My ford is 2009 galaxy ghia and today the audio system did not work as described. So I power off the car for 4hours than turn the engine on and hold the on/off audio button untill it turn off , still holding button until it turn back on . Now the radio , cd all working. Thanks for the advice. ing saroeun from Surrey

My ford is 2009 galaxy ghia and today the audio system did not work as described. So I power off the car for 4hours than turn the engine on and hold the on/off audio button untill it turn off , still holding button until it turn back on . Now the radio , cd all working. Thanks for the advice. ing saroeun from Surrey

After reading all the very helpful comments here I took my 2010 S-Max Titanium to a Ford dealer today. They insist there is no update and I needed a new unit. I got them to fire up google and directed them here but they still insisted they know nothing of any audio update! New unit for around £800 was their advice. Not sure what else I can do! Graeme from Lancashire

After reading all the very helpful comments here I took my 2010 S-Max Titanium to a Ford dealer today. They insist there is no update and I needed a new unit. I got them to fire up google and directed them here but they still insisted they know nothing of any audio update! New unit for around £800 was their advice. Not sure what else I can do! Graeme from Lancashire

Anyone with this fault dig your heels in. I had to, even Ford customer care were unhelpful. The online answers were treated as some kind of heresy. It is a simple software update/ recalibration. It cost me £28 at Ford in Crawley Down not £800 for a new unit as the idiots at Lifestyle Ford in Crawley wanted to charge me. Sadly Crawley Down no longer has a Ford badge, but I think they can still service etc. Over a year later my stereo is still working fine. Dec from Surrey

Exactly the same problem with my Ford SMax on on 2010 plate . Please recommend someone to rectify in London area, not at Ford. B from Greater London

Exactly the same problem with my Ford SMax on on 2010 plate . Please recommend someone to rectify in London area, not at Ford. B from Greater London

Thanks for this advice. My speakers haven't been working for the last few months. Was trying to build up the courage to be ripped off by my local ford dealer. But just turned on engine held the audio on/off button in for about 6 seconds. All back and working! Why didn't i think of this before! cheers guys! miss SW W from Shropshire

I tried the software upgrade using the link above. The firmware upgrade appeared to work but the CD drive fault and sound coming out of the centre speaker still occurs. Can those that have had this fixed at a dealer confirm they are still free of the fault? James James from Suffolk

Submitted: 15/11/2013 10:36:46 | ID: 57890

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Andrew Thornton, West Glamorgan

Ford Focus

My stop/start light comes on and will not go off until engine is switched off, I also lose power and car will not go over 2000 revs, it's happening after about 20/25 minutes of my journey.

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It's brob your filter I had this they done the filter for me now it's ok I lost power on the moter way and thay at to tow it back to fords Ron from Derbyshire

Submitted: 04/07/2016 13:10:53 | ID: 133233

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STEVEN, Yorkshire

Ford Focus C-Max

Hi. My reversing lights stopped working and I checked the bulbs but they were ok. I looked at the fuses, all of them under the bonnet and on the passenger side but I did not see any obvious problems, so put them all back again as shown in the manual. I locked the car, opened it and all ok but there was no ignition. Then engine system failure came up. I was told to disconnect the battery for 10 minutes but still no joy. Can anybody help?

Answers

It will be the switch at the bottom of the gearbox which tells the carstory electrics in reverse the part cost between 12 to 20 pound but can be difficult to reach a garage would charge between 80 to 100 pound to replace ?? hope this helps Gabrielle from Kent

Submitted: 01/03/2015 15:10:22 | ID: 112542

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