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Jo-Anne, Australia

Ford Ka

I have a Ford KA 2000 the first bonnet latch has seized. Is there any way of opening bonnet.

Answers

bonnet latch seized Martin Vaughan from Australia

Submitted: 31/10/2015 07:14:40 | ID: 122919

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patrick mc keane, East Ayrshire

Ford Galaxy

my galaxy ran great high mileage but no probs then started cutting out then glow plug light stopped coming on she wouldnt start i had it wired fuel solenoid to fuse box and it starts all the time but without wire heater plug light wont come on, put wire back in she would take you to europe and back anyone any ideas wired solenoid up as that was the fault came up on computer

Answers

i should explain better maybe my car has high miles but frives very well then one day she started cutting out while driving , ok inconvenient but still went then one day it refused to start, i did notice that the heater plug light wasnt coming on it always did, my friend wired the stop start solenoid on the diesel pump and it ran after that , it still is, now computer was put on it said at first nothing alls well,, then it said key , new key , no use still wouldnt start then it said the solenoid on pump, it was bought new , nope , heater lights still wouldnt come on turned it for a while nothing, put its wire back on and as usual it runs great but not as fast as it did but hey , it even passed its mot like that , any ideas anyone mots till september but may let it go for spares if cant get it right its an x reg 1.9 tdi log book says 110 or something like that , its not as powerfull but drives still good on fuel never overheats its just a nuisance as i dont like wires that dont need to be there patrick mc keane from East Ayrshire

Submitted: 05/02/2016 11:40:22 | ID: 127167

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David, Yorkshire

Ford Kuga

How do I know if my 59' Kuga 2.0 TDCI is the AWD version? There is nothing on the registration documents from DVLA. The garage that sold it to me advertised it as AWD. Thanks

Answers

If you look under rear of vehicle you should see the rear drive shafts going to the rear wheels Doug from Bridgend

Submitted: 02/02/2016 12:18:21 | ID: 127037

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Carol Edwards, Shropshire

Ford Puma

I can only get hot air even when the fan is turned to cold. Also, there is a clicking noise under the dashboard on the drivers side. Would the two be connected? I would be grateful of any advice. Thanks

Answers

The heater control valve under the plastic at the back of the engine bay has gone, easy to spot because there is four pipes running off it, About £15 to buy Jonathan from Cardiff

Yep - sounds like the HCV. However don't buy a cheap and cheerful one - buy the Ford only one (£50) and they work perfectly. Ash from Kent

Submitted: 01/05/2014 17:19:03 | ID: 94954

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Cecilia, South Africa

Ford Ranger

Hi. I`ve got a big problem. When I put my key in the ignition my glowlight, engine light and immobiliser car light won`t come on. I`ve had it to 5 Ford dealers and everyone says something different. One said it`s the glow plugs. One said it`s the relay. One said it`s my immobiliser system. One said it`s my tracker causing problems but it can`t be cause my tracker is a self unit. For the last two weeks I would start my Ford for 50 minutes at a time switching the ignition on and off till all the lights (glow, immobiliser, engine) come on eventually and then drive. But it has got worse. Now it doesn`t matter how many times I put the Ford on or off none of the lights will appear. Now it won`t lock open or even lock itself when driving more then 20km/hour. It will just lock itself over and over again even if I don`t have the remote with me. What can be wrong?

Answers

My 2008 3.0tdci had the same problem with locking by itself and then refusing to unlock with the immobiliser. All I did was disconnect the battery and that seems to have done the job! Ruan from South Africa

Submitted: 15/12/2014 09:40:28 | ID: 107923

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alan, Cheshire

Ford Tourneo

My vehicle has gone into limp mode and wil only do 25 mph which as iv pulled up outside my house as gone to 20mph, I'm obviously going to book it into ford first thing, but will it be ok to drive there?

Answers

it will probably be ok.. and don't be surprised if the car seems fine when you drive it next.. but having gone into limp mode, you should get it checked and fixed R Evans from Caerphilly

Submitted: 31/01/2016 15:19:17 | ID: 126953

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ESKIMO, Greater Manchester

Ford Kuga

Purchased new kuga this year only four months hold back in dealership passenger-side a vehicle 3 inches deep in water front to rear has anybody else encountered this problem.. Forward to seeing all interior will have to be removed

Answers

Yes exactly same problem. Car purchased Nov 2014. Car currently with Ford for investigation. Vixstet from Northamptonshire

Yes exactly same problem. Car purchased Nov 2014. Car currently with Ford for investigation. Vixstet from Northamptonshire

Submitted: 26/12/2015 10:23:28 | ID: 125147

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lorna, Northamptonshire

Ford Galaxy

We have had problems starting car so changed glow plugs and got a new battery now when you turn key all central locking windows and lights and dash work but car won't turn over you get nothing what could be wrong

Answers

rather unusual and a little unlikely.. but still possible.. that when the battery was changed it could have caused a short and blown one of the engine control fuses at the battery.. many vehicles (not sure if the Galaxy is one) have a number of fusible lines coming straight off the battery. I know my van has four or five... and one feeds power to the starting system. Worth checking. R Evans from Caerphilly

Submitted: 30/01/2016 18:37:31 | ID: 126910

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jenny, Kent

Ford Ka

My Ignition warning light is staying on, aill this affect the cooling sysfem

Answers

The ignition warning light is intended to indicate a fault in the charging, the battery or the electrical system. It should not affect the cooling system.. that said, the cooling system has a number of electrical components to warn the driver of cooling issues.. so while it is not likely the ignition light will affect the cooling itself.. it might give erratic indications to the driver. R Evans from Caerphilly

Submitted: 30/01/2016 17:29:26 | ID: 126908

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Alan Johnstone, England

Ford Transit Connect 2005

I have a Ford Torneo Connect 1.8 Diesel. Recently it showed the fault warning light and the engine cut out. Within a minute it started again and this kept happening for a mile or two. I drove straight to my trusty garage and they are still trying to find the fault after two weeks. They think it is a fuel problem and have changed the filter. They have worked on my vehicles for well over 30 years and I have every trust in them, but if I could make a helpful suggestion I would like to. It has done 105,000 miles and been a good servant to me. Has anyone any idea what it could be?Thank you. (1.8 diesel Tubo)

Answers

Acceleration sensor Jon Gore from Ireland

Got the same van and got same problem had diagnostic done and came back as the throttle position sensor. Hope this helps Stephen McKnight from Scotland

I had similar cutting out and it boiled down to the injectors. However, one out of 3 of the OBD testers used to look for fault codes showed this up, the others did not. Sadly a very expensive job to change these but it did the trick. The electronics on the injectors is unduly complicated and fragile. When the injectors are changed the codes from them must be entered into the ECU Bob O’Neill from Berkshire

This seems to be a common problem. what was the final solution? Peter Thomson from West Sussex

Submitted: 28/02/2013 10:29:26 | ID: 67994

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Mike Oakes, England

Ford Transit Connect 2006

Hi, every time my Transit van gets to the higher revs the glow plug lite comes on flashing and I lose the power. I’ve changed the cam shaft sensor and its still doing it. Any ideas?

Answers

Sounds like the fuel pump. I had the same problem with mine Andy French from Hertfordshire

It`s not the fuel pump. I changed mine and it still happens. I reckon it could be the injector. I also think this is a common fault with the Connects and they all should be recalled Craig from England

Yes, my van is the same! I took it to a garage to have a diagnostics on it and it came up as the injectors. I’m not sure exactly what was wrong with them but it is a common fault Steven Dauncey from Caerphilly

It’ll be the injectors bud, any metal in fuel filter Shane Taylor from Middlesex

Mine does the same . What was the final solution? Peter Thomson from West Sussex

Submitted: 11/03/2013 14:25:57 | ID: 91466

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Alan Rose, Hampshire

Ford Transit Connect 2003

I cannot open the bonnet of my Ford Transit Connect van. I have tried both keys unsuccessfully and my local garage has tried with no success. Does anyone have any ideas on how to resolve this problem? Thanks.

Answers

Hi Alan, dunno if you’ve sorted the issue yet. I didn’t understand at first but have your turned the key left to unlocked then hold it right to unhinge the latch then lift the bonnet whilst still holding the key to the right. Hope this helps Rob Power from Hampshire

Had to drill mine out and now use a flathead screwdriver Peter Thomson from West Sussex

Submitted: 18/04/2013 12:06:30 | ID: 93134

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Peace, Zimbabwe

Ford Transit Connect

I have a refridgerated 2003 Ford Transit Connect Van that is consuming a lot of water because we put more than 4 litres in a day. The mechanic suspected that it was the head and it was pressure tested and skimmed but the problem persisted. We had a reconditioned head gasket fitted since we could not find one like that. Please can you explain to me what the problem could be and where l can get some spare parts like the camshaft seal, diesel filter and pump, air filter etc? Thanks in advance.

Answers

Was it imported into Zims? if so It might still have the EGR valve. there is a cooler underneath the EGR valve and a water hose that runs thru it and then on to the heater. just bypass the EGR cooler and connect the hose directly to the interior heater Peter Thomson from West Sussex

Submitted: 23/06/2014 15:50:36 | ID: 98284

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aran, Norfolk

Ford Transit Connect

My vans in the garage at the moment, Problem was temperature gauge did not move off the cold and I had no hot air blowing through heaters.they have put a new water pump and thermostat and the temperature gauge works now but no heat still, they are saying head gasket any thought please much appreciate it

Answers

This is the EGR cooler.. Some of the exhaust gas is routed thru the EGR back into the engine to reduce combustion temp and therefore NO2 emissions. This exhaust gas runs thru a cooler on the way to the EGR valve , The gas is cooled via a little radiator situated just under the EGR valve . looks like a little silver tube and connects to the exhaust and also a water hose ( for Cooling) and the on to the heater in the interior of the van.. This leaks and has to be replace , a quick fix about !/2 hour part is 250 from Ford or 50 from scpappy.. Fix and your heater starts working . . Peter Thomson from West Sussex

This is the EGR cooler.. Some of the exhaust gas is routed thru the EGR back into the engine to reduce combustion temp and therefore NO2 emissions. This exhaust gas runs thru a cooler on the way to the EGR valve , The gas is cooled via a little radiator situated just under the EGR valve . looks like a little silver tube and connects to the exhaust and also a water hose ( for Cooling) and the on to the heater in the interior of the van.. This leaks and has to be replace , a quick fix about !/2 hour part is 250 from Ford or 50 from scpappy.. Fix and your heater starts working . . Peter Thomson from West Sussex

Submitted: 04/03/2015 18:18:50 | ID: 112752

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Ray, Buckinghamshire

Ford Fiesta 2003

When I turn my Ford Fiesta`s radio on there`s a clicking noise but it does stop and play I find after about 20 seconds. Does anyone know what I can do to fix it please?

Answers

I have a 2014 Fiesta and it just started doing that as well. I didn't realize it was the radio so that's pretty strange too, sounds like someone is taking a ring and wrapping it on the window to get my attention, which is what I thought it was when it first started happening. Did you ever find out how to resolve the problem? K Curtis from United States of America

I have a 2014 Fiesta and it just started doing that as well. I didn't realize it was the radio so that's pretty strange too, sounds like someone is taking a ring and wrapping it on the window to get my attention, which is what I thought it was when it first started happening. Did you ever find out how to resolve the problem? K Curtis from United States of America

Submitted: 24/09/2013 16:02:20 | ID: 63524

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Alan Orr, Lancashire

Ford Focus C-Max 2006

I have a 2006 Ford Focus C-MAX. When I turn the key an engine systems fault message appears. The engine is dead and the starter won`t turn. Can anyone please help?

Answers

Unfortunately I don't have the answer to this, and as it's an old thread you probably have your problem sorted. I have the exact same issue on my focus. Tried starting yesterday, no luck. Ignition comes on, but not even firing. Very similar to your problem. Can I ask what you did with the car to get it fixed? Thanks Faisal Faisal Gondal from Yorkshire

Unfortunately I don't have the answer to this, and as it's an old thread you probably have your problem sorted. I have the exact same issue on my focus. Tried starting yesterday, no luck. Ignition comes on, but not even firing. Very similar to your problem. Can I ask what you did with the car to get it fixed? Thanks Faisal Faisal Gondal from Yorkshire

Submitted: 10/02/2014 15:41:43 | ID: 61878

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Rachel, Wiltshire

Ford C-Max

Other half has some kind of ghost electrical problem with HIS car. For no known reason car will unlock, windows go down, alarm goes off, radio goes on, wipers wipe and headlights flash. I know the usual answer is he has pressed the key fob. But can you please tell me how this can be the case when he is over 20 miles away with both key fobs.

Answers

Did you manage to resolve this - my passenger window keeps going down by itself (when car being driven or locked and stationary any my garage can't do anything unless the fault happens when they have the car apparently? Margaret from Perth and Kinross

Did you manage to resolve this - my passenger window keeps going down by itself (when car being driven or locked and stationary any my garage can't do anything unless the fault happens when they have the car apparently? Margaret from Perth and Kinross

No still has problem. Would be nice if ford where honest and admitted there is a fault in there software. Rachel from Wiltshire

Submitted: 02/12/2015 13:56:24 | ID: 124282

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Briony Sparrow, England

Ford Ka 2011

When the temperature drops below -2 my Ford Ka`s gearbox freezes and I can`t get the gearstick to move. It ’unfreezes’ after 20 minutes of the engine running, but the gears are stiff for at least 20 minutes of driving following ’defrosting’. The dealership say they have never heard of this and are unable to address it because the temperature on the forecourt doesn’t seem to drop below -2 when I leave it overnight with them. Any suggestions?

Answers

Less than a year old - am having exactly the same problem. Nightmare Pete Marley from Leicestershire

Hi we have a 2013 ka which also had the gear box frozen this morning 20th Jan 2016. Kim stacey from Devon

Hi we have a 2013 ka which also had the gear box frozen this morning 20th Jan 2016. Kim stacey from Devon

Hi we have a 2013 ka which also had the gear box frozen this morning 20th Jan 2016. Kim stacey from Devon

Submitted: 24/01/2013 08:53:10 | ID: 89310

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Rowen, Shropshire

Ford Ranger

Hi I have a Ford Ranger 2.5TDI and the fuel gauge just stopped working all of a sudden. The fuel gauge now shows empty with the fuel light on and there is still many litres of diesel in the tank. What could be the sudden cause of this problem. Regards Rowen

Answers

needs new sender unit in tank tank from Australia

Submitted: 19/01/2016 08:38:15 | ID: 126364

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mataylor, Leicestershire

Ford Fiesta

I have just removed my car battery in 2010 auto petrol for charging up away from the car,but when re connecting when fully charged will i have to enter any codes into the radio etc

Answers

yes you probably will.. but if it is the original unit in the car, the code should be easy to find online without the need to go to Ford.. assuming you have lost the code ! R Evans from Caerphilly

Submitted: 16/01/2016 21:22:24 | ID: 126269

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mike goshawk, Swansea

Ford Ka

I am about to buy a 58 plate ka style are the heater dials suppose to light up when u turn lights on

Answers

I have a 09 plate ka and a couple of years ago my heater dial stopped lighting up. I asked my local mechanic about it and he said that the bulb had probably broken and that it is a long job to replace because it means taking the dashboard out to replace the bulb. Leila Harwood from North Lincolnshire

Submitted: 15/11/2015 22:25:19 | ID: 123549

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B McKee, West Lothian

Ford Ka

When I release the brake pedal on my brand new 65 plate KA I hear a clunk under the passenger side of the car. Brakes are working fine and the clunk is reduced (sometimes to zero) if I carefully release the brake very slowly but my normal braking actions always result in a clunk on releasing the brake. Is this clunking common to all new KAs and can it be eliminated as it is annoying to listen to.

Answers

I bought a Ford KA black edition on 24/11/2015 new I have the exact same problem. The car has been back to the service dept twice. They agree with problem and said they would not put up with the problem, but they could not sort the fault. As it was not a safety issue they couldn,t do very much Try getting the correct phone number to speak to someone at Ford is completely ridiculous (charging £1 per minute who is going to pay for these phone calls) Eventually getting through to tech dept the chap told me it should not have clunking noise. The best he could suggest is to take the car to another Ford dealer to see if they can sort. This is where I am at the moment 4/1/2016. This is not my first Ford KA, I traded one in that have been driving for 2 years, and loved it. Hope someone can help and reply. Lorraine O;Hagan from South Ayrshire

I bought a Ford KA black edition on 24/11/2015 new I have the exact same problem. The car has been back to the service dept twice. They agree with problem and said they would not put up with the problem, but they could not sort the fault. As it was not a safety issue they couldn,t do very much Try getting the correct phone number to speak to someone at Ford is completely ridiculous (charging £1 per minute who is going to pay for these phone calls) Eventually getting through to tech dept the chap told me it should not have clunking noise. The best he could suggest is to take the car to another Ford dealer to see if they can sort. This is where I am at the moment 4/1/2016. This is not my first Ford KA, I traded one in that have been driving for 2 years, and loved it. Hope someone can help and reply. Lorraine O;Hagan from South Ayrshire

Very interesting comments, Lorraine. I wrote to Andy Barratt, MD of Ford, and the response was that EVERY new Ka has a clunk (the OPPOSITE of what the Tech Specialist told you) and this is a characteristic of the car's design which is perfectly safe and does not warrant any rectification. My comments that, notwithstanding no new car should have any clunks, the clunk breaks the driver's concentration and so is a potential safety hazard and also that the clunk may well mask another clunk that signifies a real brake problem and so is another potential safety hazard were not considered valid by Ford. My local dealer where I got the car in West Lothian was concerned enough to raise a Global Concern Report to Ford about the clunk but then followed the Ford party line and said they would only eliminate the clunk if Ford so directed. I am currently awaiting a response from Motor Codes (check out their website) about this problem and will keep you posted. We must continue to pursue this especially when we have had differing responses from Ford about the clunk and it may be useful to compare notes offline. B McKee from West Lothian

B McKee thanks for your reply. If you wish to discuss this in more detail, please leave E mail address More developments today. Lorraine Lorraine O;Hagan from South Ayrshire

testing B McKee from West Lothian

testing B McKee from West Lothian

Lorraine - having trouble with website - phone 01506630116 B McKee from West Lothian

Submitted: 01/10/2015 16:37:34 | ID: 121859

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Atkin, Ireland

Ford Ka

Hi, i have a 2010 ford ka, it was running great, but i tried to start it this morning, and no avail, it was spinning over but not firing, took off the air filter and housing, splashed a little petrol down the air intake, and it fired up then died, i think its the inertia cut-out switch, but I can't find it

Answers

Definitely fuel pump assembly. I have a 2010 KA same problem shut off engine went in shop, came out would not start. Fault fuel pump assembly. Changed ( in boot ) started and run ever since. Rod Kitchen from South Yorkshire

Submitted: 13/08/2015 01:57:38 | ID: 119695

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Rory kendrick , Berkshire

Ford Transit Custom

Why has the engine malfunction light suddenly come on. Van has been running perfectly but all of a sudden this light came on? What do I need to do?

Answers

Rory, the "engine malfunction light" is an engine management light.. to advise you that the ECU has received a load of signals from a massive amount of electronic kit, but the ECU is not happy with one or more of those signals.. in other words, IT thinks something is wrong. The ECU will store fault codes in the event of EML coming on. If you have no other symptoms with the vehicle, at the moment it is not likely to be that serious, but could easily become.. what you need to do is get it plugged into a diagnostic computer and have the fault codes read to find out what the ECU thinks is the problem. Then, you go from there. With no other symptoms, it is a shot in the dark to diagnose. R Evans from Caerphilly

Submitted: 07/01/2016 21:16:58 | ID: 125718

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David, Durham

Ford Ka

Hi. I've bought a zetec ka and the passenger side electric mirror is not working but my side is does anybody know if there are a fuse for each Murrow thanks in advance dave

Answers

David, generally the fuse covers the power supply to the switching unit (where you have the switch from left to right mirror and the joystick to adjust up down etc).. and I don't see that your car would be different. I'd suspect possibilities along the lines of... 1. Dirty contact inside the switch preventing the left being connected when you flip the toggle, or 2. that the motor may have gone defunct in the mirror, 3. there is a loose or broken connection between the switch and the mirror. R Evans from Caerphilly

Submitted: 08/01/2016 17:43:19 | ID: 125750

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sarah, Tyne and Wear

Ford Ka

hi I have a problem with my ford ka 2006 model when I turn the key to start car the electrics come on but the engine power doesn't a few days ago I herd the tick tick tick noise in my car now it wornt start at all can anyone help me

Answers

Sarah, this could be that your battery is gone and not holding enough charge, but the ticking noise also suggests it could be the starter motor.. Try jump starting it off another good battery first.. if that doesn't work, it's probs the starter motor. I know you said the lights come on, but they don't take much current.. where your starter needs a lot... so it possibly could be the battery. R Evans from Caerphilly

Thank you for answering but i have bought a new battery and still nt working so must be start motor any idears how much it would cost to fix sarah from Tyne and Wear

A used unit on fleabay is about £20-30.. a new one is (fleabay) about £60.. but then you have to get someone to fit it.... don't think it's a massive job on Ka.. but at a garage I'd expect a bill for anything between £100-150... an hour or two's work. Haven't done one on a Ka but most cars are around the same .. depending on access to the starter. It is possible that the car could be jump started to drive to the garage... but you'll not do that alone. R Evans from Caerphilly

Submitted: 06/01/2016 14:34:56 | ID: 125644

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David Redpath, City of Edinburgh

Ford Ka

My car overheated and now it won't start I asked if any 1 had any idea's and sum 1 answers (thanks) he said that I might have warped the cylinder head is this bad and is it going to cost to fix ????

Answers

That someone said it MIGHT have warped the head... a possibility... if it HAS warped, then the top end of the engine will need stripping and the head removed.. sent to engineering works where the mating surface will be machined... a very, very fine layer removed in order to make the surface flat again.. it will be done as part of a reconditioning process where all the valves are renewed and seats recut, cylinder crowns polished, ports cleaned.. you'll have an almost new head... the danger is, they may find that the head could have cracked too.. and may advise a new cylinder head. There is a fair bit of work involved and it will cost... but the price is a bit of an unknown quantity until it is known how much work has to be done... also bear in mind that it might be something else.. not the head being warped... you really ought to get it inspected before throwing money at it. R Evans from Caerphilly

Submitted: 05/01/2016 19:26:38 | ID: 125613

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David Redpath, City of Edinburgh

Ford Ka

A pipe burst on my ford ka it overheated and now it won't start can u help

Answers

David, with the vehicle having overheated you may have warped the cylinder head... get a mechanic to carry out a compression test on each cylinder. R Evans from Caerphilly

Submitted: 04/01/2016 13:01:13 | ID: 125534

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Jayne, Gwynedd

Ford Fiesta

My car alarm has been randomly going off? It says when I get into the vehicle "alarm triggered, please check vehicle" than it says "bonnet open"?? Anyone know what's happening and what I can do please!!

Answers

Jayne, sounds like the alarm system is confused.. you might have a failing bonnet switch, but it could be the alarm electronics itself.. have an auto electrician do some tests. R Evans from Caerphilly

Submitted: 04/01/2016 07:42:44 | ID: 125508

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nigel, Leicestershire

Ford Galaxy

got 1995 mk 1 ford galaxy 2000 litre ohc just had it serviced get up to 70 mph strart missing and hesitate some time does it at lower speeds as if you are in the wrong gear

Answers

can you please help my just had ford galaxy serviced get up to tempreture at about 70 mph strats missing and hesitates some time does it lower speed as if you are in wrong gear nigel from Leicestershire

Submitted: 03/01/2016 21:30:11 | ID: 125494

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may chick, Devon

Ford Focus C-Max

before Christmas i noticed the radio would just randomly turn its self on...i would go out in the morning to go to work and the radio would be blaring.. i noticed this a few times and then decided to check it throughout the evening, once i was home and had consciously turned it off and locked the door, i would occasionally pop out to see and sure enough it would be on more often than not. when i took it to the garage and was telling the mechanic it was like he didn't believe me until all of a sudden it turned on in front of him. he has tried to reset it to no av ale, and he resulted in disconnecting it...i have been driving without music for six months and i'm going potty...please can someone help?

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efore Christmas i noticed the radio would just randomly turn its self on...i would go out in the morning to go to work and the radio would be blaring.. i noticed this a few times and then decided to check it throughout the evening, once i was home and had consciously turned it off and locked the door, i would occasionally pop out to see and sure enough it would be on more often than not. when i took it to the garage and was telling the mechanic it was like he didn't believe me until all of a sudden it turned on in front of him. he has tried to reset it to no av ale, and he resulted in disconnecting it...i have been driving without music for six months and i'm going potty...please can someone help? Paul from West Midlands

efore Christmas i noticed the radio would just randomly turn its self on...i would go out in the morning to go to work and the radio would be blaring.. i noticed this a few times and then decided to check it throughout the evening, once i was home and had consciously turned it off and locked the door, i would occasionally pop out to see and sure enough it would be on more often than not. when i took it to the garage and was telling the mechanic it was like he didn't believe me until all of a sudden it turned on in front of him. he has tried to reset it to no av ale, and he resulted in disconnecting it...i have been driving without music for six months and i'm going potty...please can someone help? Paul from West Midlands

Submitted: 16/05/2014 01:00:11 | ID: 95573

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Katrina MacLean, Stirling

Ford Mondeo

Car was bought new in 2013 and has been regularly serviced at a Ford garage, the last service in August. It now has 22,000 miles on the clock. Recently, the oil light has started flashing on starting the engine. We topped up the oil but it continues to flash on starting the car. It goes off after a few miles. Should we consult the garage? And is this a common problem with this type of car?

Answers

On some vehicles the oil light will flash to tell the driver that OIL needs change.. a bit bizarre really when this is mainly indicated by a service light on most modern vehicles. Could be that it needs reset.. however, it could also indicate a fault in the oil pressure.. isn't the car still under warranty??? 2yrs old ?? R Evans from Caerphilly

Thanks for your response. The car was purchased in August 2013 so will not be within the 2 year warranty. I should have said the service oil light appears - red with a spanner. It just seems odd that the mileage is fairly low and an oil change/top up would have been done in August at the last service. Just need some reassurance as neither my husband or I have a lot of mechanical knowledge. Hope you or somebody else can advise. Thanks for your help Katrina MacLean from Stirling

The garage that serviced it may not have reset the service light... and it has now clocked up enough miles to activate.. Your car, albeit a clever piece of machinery.. does not detect that the service has been done .. a mechanic will have to tell it.. by resetting the 'clock' in the car's brain. If you had your first year's service at abt 10k miles and it was reset.. the car's brain will think it is due a service 12k miles later.. i.e. 22000 miles... check your handbook for service interval for your engine.. and the mileages when services carried out.. the maths may calculate just about right... if they do.. take it back to garage and tell them.. THEY FORGOT to reset the service light.. don't pay for it then !! And when your next service is done.. remind the garage before to reset it.. and check after, that they have, R Evans from Caerphilly

Many thanks for all the helpful replies especially R.Evans from Caerphilly. I phoned the garage where the car was originally purchased and regularly serviced. A very helpful gentleman from the service department gave me simple instructions over the phone - depress the brake and accelerator at the same time, switch on ignition and keep feet on pedals for 20 seconds before releasing them. Switching off the ignition, the display showed that the oil service light had been reset. So all sorted, thanks to the advice I received from this excellent website. Thanks also to Peoples Ford of Falkirk who were only too happy to advise me. Katrina MacLean from Stirling

Katrina, glad you're sorted. Happy days.. and thank you for your kind words. R Evans from Caerphilly

Many many thanks to you! A wee bit of knowledgeable help goes a long way. Happy New Year! Hopefully we have no future issues with the car but should a problem occur, at least we can get some helpful, intelligent advice from you, R Evans! Sault!!! Katrina MacLean from Stirling

Submitted: 30/12/2015 11:38:00 | ID: 125310

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Allison, Tyne and Wear

Ford Galaxy

The engine warning light has come on and will not go out it is yellow colour, ford have told me I need over half a tank of fuel, I did that today and it still is on. Does this light change colour and is it safe to drive, the car was serviced back in December. Can anyone advise what I need to do

Answers

Allison, with the engine management light on the car can be driven, but it needs to be checked and corrected.. what Ford have told you about half a tank of fuel to get rid of engine management light is a load of tosh. Trouble is, there are so many electrical and electronic components that could cause EML (engine management light) to light up, almost impossible to diagnose without hooking up toe OBD computer to access the car's brain.. the ECU. The light is lit but is there a noticeable change for the worst in the performance.. if not, then it is likely (but not certain) that it's something minor.. if you notice poor performance or the engine won't rev over 3000rpm then that is to protect the engine from failure.. THAT needs sorting sooner than later. R Evans from Caerphilly

Submitted: 02/01/2016 14:30:49 | ID: 125426

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Kibs1, West Yorkshire

Ford Galaxy

I bough a ford Galaxy Ghia2008 two month ago, recently I have noticed a blowing of blue smoke from exhaust at early start (every morning), when start picking speed up I am getting some kind of hesitation and lost of power from my engine this is happening mostly on 2nd and 3th gear. Also a cloud of light black smoke at any hard acceleration. I spoke to the former owner he confirmed to me that he never had a problem with the car before ....... I run out of ideas and don't know what to do........ Is anyone there know what this problem can be?? Please help. Thank you.

Answers

Hi Kibs.. do a google on blue smoke and black smoke.. masses of info out there. Basically, blue smoke is burning oil and black smoke is soot in the exhaust caused by unburned fuel.. mostly in diesels. Both are potential cause for concern.. burning oil means seals going or gone but they could be piston rings or valve stem oilseals as well as turbo oil seal.. a host of possibilities.. black smoke.. no different really - lots of possibilities from faulty injection, sooted egr valves, carbonised cylinders to something as simple as a dirty air filter, but if all you're seeing is a light black smoke... well that could be quite normal for a 2008 diesel.. stick some fuel additive like redex in the tank and give the car a good run.. so that it gets hot.. have filters and oil changed and see how it then goes. Also consider the seller may have told a few porkies too !! R Evans from Caerphilly

Submitted: 01/01/2016 21:00:03 | ID: 125401

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Barry, England

Ford Transit 2008

Where EXACTLY is the fuse for the interior lights on Transit 58 reg? No one can give an exact answer. Fuse number and board location EXACTLY. Thank you.

Answers

Ask Fords they will tell you exactly Rob from Albania

The fuse for the interior lights should be fuse 72, it’s a red 10amp fuse located in the second fuse box. For instruction on how to access that check out http://fordtransit.org/forum/viewtopic.php?f=40&t=49206, the thread has pictures Robin from London

The fuse box is behind the glove compartment that drops down and you can take the cover off, your fuse should be in there. If you have a tester you can test each fuse without taking them out and and find out which fuse has blown. I found that to be the easiest way when my window washer fuse had blown Steve Moffatt from England

Its fuse number 72 red 10 amp. There are two fuse boxes behind the glove box and the front fuse box swings down to reveal the rear one which has fuse number 72 in it. Dave from Lancashire

Its fuse number 72 red 10 amp. There are two fuse boxes behind the glove box and the front fuse box swings down to reveal the rear one which has fuse number 72 in it. Dave from Lancashire

72 fuse isn't red Dermot from Antrim

Submitted: 12/12/2011 11:24:30 | ID: 79574

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anthony fereday, West Midlands

Ford Mondeo

after changing the battery on my y reg mondeo the air bag light and engine managment light come on is this a a common fault and how do i put it right

Answers

Anthony, get it plugged into a diagnostic machine and have the fault codes read first to see what caused them.. then have them reset and see if they come back. R Evans from Caerphilly

Submitted: 30/12/2015 20:49:13 | ID: 125334

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Den Malope, South Africa

Ford Focus

Hi, Could you please assist, the " ESP SYSTEM FAULT" keeps on appearing and disappearing. Will the vehicle stop some other day? I do panic as this msg pops up. Please tell the implications of this msg. What must be done to sort out? I'm even afraid to do long distances. Looking forward to a long lasting solution.

Answers

Hi, just wanted to find out if you had sorted this problem out and what was the cause? Thanks! Sara from South Africa

Hi, just wanted to find out if you had sorted this problem out and what was the cause? Thanks! Sara from South Africa

Submitted: 03/05/2014 21:31:31 | ID: 95049

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Chris Richardson, England

Ford Tourneo 2002

I was driving my Ford Tourneo van today and heard a pop noise, the van stopped working and now nothing works. Also the fuses in the passenger side dash smell of a burning smell. What could this be please?

Answers

My T.connect 2010 d. Just stopped dead had a little rattling from it 2werks previous could it be the altenator Tks Chris Chris from Ireland

My T.connect 2010 d. Just stopped dead had a little rattling from it 2werks previous could it be the altenator Tks Chris Chris from Ireland

Submitted: 30/01/2014 16:26:29 | ID: 61531

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Sam, Australia

Ford Transit Custom

When the ford dealer backed the brand new transit custom out of the showroom I commented on the large amount of black smoke coming from the exhaust. I was told this is normal and will go away after 5000km approx. I made a fuss and returned the car for check up at 3000km. The service manager received info that it could be a pollun filter from Ford Tech. Not so apparently as I have just got my van back after the 15000km service. They don't now what it is. I will drop it off again for 3 days this time as they need it longer to diagnose. I was shown the parts van for smoke comparison and mine is way more. Do you have any info that may help. It smokes when starting up. When driving off from a starting position. But is not consistent. Can vary the amount of smoke. From a light puff to a big plume. Would appreciate any help with this. Cheers Sam NSW Australia.

Answers

Sam, Sounds like you have a diesel engine... on that basis, I'd say you have a cause to complain. Diesel engines DO smoke, but not to the extent that your sounds like. Do an internet search for black smoke from diesel and you'll find a whole lot of info, but basically black smoke usually relates to fuel issue... NOTHING to to with pollen filter which is a cab air purifier. Black smoke in the exhaust is mostly caused by an imbalance of fuel to air.. either too much fuel going in and not getting burned or not enough air going in to efficiently burn the fuel. Could be caused by a number of things including faulty injectors, injector setup (my problem on my Citroen Relay (with a Ford engine) was caused be cause injectors had not been programmed into the ECU), blocked air intakes (or leaking air intakes) sensor related issues (if your air channels are not as they should be, either leaking or blocked) the sensors are getting false levels and giving false readings, or the sensors may be faulty. It could now be that your egr valve has built up with soot and needs clean or it may have gone faulty... Ford techs should be able to connect to a diagnostic computer and analyse the system for faults.. an experienced tech should be able to read the settings and figures going through the ecu and tell what the problem is.. but many inexperienced ones will just plug it in and expect the computer to come up with the answer... and if the diagnostic says 'no issues' then they are baffled... that's the difference between a mechanic and a fitter in most modern garages. Anyway, if you have the facilities, put your vehicle in a fairly enclosed area and start the engine.. rev the engine to cause the black smoke and take a breathe (but not for long or it will become harmful).. just long enough to assess if the smoke causes a burning to your eyes and a little coughing when you breathe... confirmation of overfuelling. Overfuelling can be a big problem... so until it's sorted, keep a close eye on engine OIL level... yes, the OIL LEVEL.. I'll put another entry to explain problems with overfuelling. R Evans from Caerphilly

Overfuelling - if you have overfuelling situation which is causing the black smoke then you need take care or you could end up with a situation where your engine will run out of control.. and eventually (after only about 30seconds) explode... check it out on u-tube.. Overfuelling means more fuel getting into the cylinders than gets efficiently burned.. most of the excess unburned fuel is ejected through the exhaust as black smoke.. but much of it will stay in the cylinders and leak past the piston rings and get deposited into the sump and mix with engine oil. Now, firstly, diesel fuel is a detergent so, it will clean your bores and piston rings, but it will also cause glazing of your bores which is not good and will cause failure of your rings sealing properties.. which will lead to loss of power and oil getting back into the cylinders. The fact that the diesel sinks into the sump, raises the oil level in the sump and when it goes beyond the MAX level, oil pressure in the system gets high enough to force oil through rubber seals in a number of places including piston rings and turbo seals causing further problems. If the oil level in the sump get far too high, you will eventually arrive at engine overrun, where you can turn the key off and remove it, but the engine still carries on because of the high amounts of fuel and oil in the sump penetrating the rings and into the cylinders. Youll know this has happened because all of a sudden the engine revs go extremely high.. higher than your 'red zone' (remember it is OUT OF CONTROL).. this causes phenomenal strain on components and lubricant cannot get trhough the channels quick enough to keep things lubed.. and in a short time the engine will come to disaster.. the obly thing to try and very quickly is to try and stall.. or get well out the way!! R Evans from Caerphilly

Thank you for your reply and concise explanation. Your analysis of the diesel smoke rings true for me and overfuelling could very well be a problem sooner than later. I am determined to get to the bottom of it as i will not settle for a new vehicle that is this smokey. I had a current Transporter which never blew any amount of smoke what so ever. That to was Diesel. Im booked in on the 6th of Jan. Hoping they will get to the bottom of it. Thanks again and merry xmas and a happy new year. Regards Sam. Sam from Australia

Submitted: 28/12/2015 06:56:45 | ID: 125223

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Kevin jones, Durham

Ford Transit

Battery keeps going flat every 4 to 6 weeks garage tested all parts cannot find any problem,once jump started will then have no problem for weeks then for no reason will be flat again.

Answers

Intermittent electrical faults can be almost impossible to diagnose.. simply because it is hit and miss when they happen.. but usually caused by faulty, loose or dirty connection, components or auxiliaries that are going faulty or earth leakage where a permanent live periodically comes into contact with chassis.. nightmare to find.. sorry. I had similar problem with my van.. and tracked it down to a FACTORY fitted satnav that had been connected to permanent live instead of ignition live.. satnav was looking for satellites 24/7.. killed a battery before I sorted it out. R Evans from Caerphilly

Submitted: 27/12/2015 22:32:50 | ID: 125221

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