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Stuart, Bournemouth

Ford Galaxy

Just wondered what oil i should be using? Thanks

Answers

mines 2003 and uses fully synthetic trucker267 from Greater Manchester

Submitted: 18/04/2015 19:06:32 | ID: 114877

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kevin Fisher, South Africa

Ford Ranger

I have a 2012 diesel automatic 3.0l xlt double cab. My vehicle smokes when I put my accelerator pedal flat. The vehicle has been to Ford agents and different Bosch agents, very frustrating. At sea level the vehicle does not smoke. I have changed the air flow sensor and had injectors checked but still no happiness.

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hi Kevin I'm experiencing the same problem as your ford but unfortunately no one responded to your question here. if you've found a solution to the problem please share with me as well. thank you and good day Bupe Maphosa from Oxfordshire

hi Kevin I'm experiencing the same problem as your ford but unfortunately no one responded to your question here. if you've found a solution to the problem please share with me as well. thank you and good day Bupe Maphosa from Oxfordshire

Good day Kevin, after a long struggle I solved my problem by ensuring that the APP sensor on the accelerator pedal adjustment is correct. Hope this will solve your problem to. Johan Kruger from South Africa

Good day Kevin, after a long struggle I solved my problem by ensuring that the APP sensor on the accelerator pedal adjustment is correct. Hope this will solve your problem to. Johan Kruger from South Africa

Submitted: 17/03/2015 11:21:05 | ID: 113445

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Pauline, Staffordshire

Ford Focus

Bllowing white smoke had turbo changed still Blowing white smoke and loss of power

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Check the oil cap and dip stick doesn't have a mayo gunge on it. This is caused my mixed water and oil. if it does then suspected head gasket failure. Does the car struggle to start sometimes and stall then struggles to start again. The reason I say this is because white smoke is usually condensation (evaporated water) and when the head gasket goes the car usually loses compression which causes really bad running. dan from Hampshire

Submitted: 06/06/2015 12:52:00 | ID: 116862

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Masom84, Cornwall

Ford Transit

I have a Ford Transit 03-2003 plate tipper lwb. The gearstick really vibrates, you can hear it's off the radio. I was wondering if you could answer my question and tell me why it does this and what I can do to stop it happening? If anyone can answer my question or let me know how to solve/fix the problem? Thanks.

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sounds like the radio is picking up the radio freq. being emitted from the gearstick vibrations, from how u describe it. If so then it is more of an annoying issue, rather than a damaging one. tom from Nottinghamshire

sounds like the radio is picking up the radio freq. being emitted from the gearstick vibrations, from how u describe it. If so then it is more of an annoying issue, rather than a damaging one. tom from Nottinghamshire

Submitted: 08/02/2015 22:39:31 | ID: 111159

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E Darlow, Dorset

Ford Focus

ford focus 1.6 petrol zetec ghia automatic fault radiator fan comes on when interior heater is switched on even when cold.

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Is it an AC model if it is make sure the air con is turned off because if it not the fan will run regardless of engine temperature. dan from Hampshire

Submitted: 20/02/2015 19:23:24 | ID: 112003

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Sandra, Gloucestershire

Ford Focus

There'a a '''clunk'' noise in the rear end when I've gone over a speed platform.......on the exit side .......... as though something in the boot had jumped up and down again . No problem on ordinary roads .

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Check you rear suspension bushes first dan from Hampshire

Submitted: 22/05/2015 22:12:53 | ID: 116365

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brett, Hertfordshire

Ford Focus

hi im seeming to have to fill my water bottle on my ford focus estate 2002 i filled yesterday and today was empth but noticed water dripping of the gearbox underneath but cant find a leak anyone help

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Hi i also have a ford focus estate 51 plate and i have to keep filling coolant and i also have coolant dripping off the gearbox, however i have found where its coming from on my car and you may have the same problem. Mine is coming from underneath the thermostat housing and dripping onto the top of the gearbox, this is common with these cars and i suspect you have the same problem. If you look just to the right of the engine (as you stand in front of the car) you will see where the HT leads for the spark plugs go into the coil pack, well just in front of the coil pack towards the front of the car you will see the thermostat housing feel underneath it its probably going to be wet. I hope this helps you let me know how you get on. dan from Hampshire

Hi i also have a ford focus estate 51 plate and i have to keep filling coolant and i also have coolant dripping off the gearbox, however i have found where its coming from on my car and you may have the same problem. Mine is coming from underneath the thermostat housing and dripping onto the top of the gearbox, this is common with these cars and i suspect you have the same problem. If you look just to the right of the engine (as you stand in front of the car) you will see where the HT leads for the spark plugs go into the coil pack, well just in front of the coil pack towards the front of the car you will see the thermostat housing feel underneath it its probably going to be wet. I hope this helps you let me know how you get on. dan from Hampshire

Submitted: 10/06/2015 17:47:51 | ID: 117042

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Dave, Southampton

Ford Galaxy

Hi. I have a 2.0tdci galaxy 150k. It is noisey/clattery when pulling away with low revs. Fine through all gear changes when moving. No actual vibration. The clutch,dmf and starter motor have been replaced 10k miles ago. The car can stall sometimes quite easily (unlike other diesel s I've driven) Especially when cold. Apart from that it's a great car. Any ideas on the noise? Thank s

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Have the engine mounts checked, it may be that they are worn and may not show when on the move Denis from Cork

Submitted: 23/05/2015 08:45:55 | ID: 116377

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Brian Young, Moray

Ford Transit Connect

I'm getting a humming noise from the front, which I thought was the tyres, but now I realise that the pitch doesn't change with the road surface. Just a constant hum connected with wheel speed. Its not the engine, as, when I go into neutral at 50, the noise remains the same. Its at its worst between 40 - 50 mph. What else can it be? Both front wheel bearings were changed 3 years ago.

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I can answer my own question now: It was the front offside wheel bearings. They had only been changed 3 years ago, so I didn't think it could have been them. Brian Crawford Young from Moray

I can answer my own question now: It was the front offside wheel bearings. They had only been changed 3 years ago, so I didn't think it could have been them. Brian Crawford Young from Moray

Submitted: 12/06/2015 18:27:26 | ID: 117128

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Clark, Renfrewshire

Ford Transit

Got in van,started fine but as I started to pull out the drive I heard a small thud and the steering would not work. When I tried turning the steering wheel it seemed to turn a little but the steering wheel was hard to move and it seemed to be skipping when turned , please help!!!

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Power steering belt sounds like .it next to the alternator belt . The small stones get caught in the belt. The the wheel slips on the stones .change all the belts while ur there. jason from Greater London

Submitted: 02/06/2015 17:55:01 | ID: 116731

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bruce, North Yorkshire

Ford Fiesta

I have just bought one of these and at present it has 74,000 on the clock can someone tell me when the cam belt needs changing please ???,much appreciated

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what year is the car and what engine????? spencer from East Sussex

Submitted: 08/06/2015 12:33:01 | ID: 116950

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Mike Fogarty, Hampshire

Ford Transit Tipper 2007

My Transit keeps losing power and stalling. If left a few moments it resets, power dies and I can’t get it to rev up. Regularly serviced, cleaned fuel tank, new fuel filter and housing fuel line has been cleaned with chemicals. The problem is erratic, what could you suggest? It seems to me electrical...

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I had a similar thing it was the throttle pedal as its electrical switch off and on again I was fine does tour glow plug light come ? luke from Lancashire

Submitted: 03/10/2012 10:44:55 | ID: 84808

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Bupe Maphosa , Oxfordshire

Ford Ranger

my ford ranger 2500 tdi xlt runs just fine but whenever i exceed 140km/h engine temperature shoots up and the vehicle starts boiling. noone i've consulted seems to know the reason why, if theres anyone who can assist please help. i have a heavy foot and i do long distances often.

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good day I have my ford ranger 3.0 tdci 2009 model with air condition infections, what can i do cause it smoking too much inside when i switch the ac on? Mr K.Mundjele from Namibia

good day I have my ford ranger 3.0 tdci 2009 model with air condition infections, what can i do cause it smoking too much inside when i switch the ac on? Mr K.Mundjele from Namibia

Submitted: 28/04/2015 08:47:25 | ID: 115296

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Alex Arthur, Midlothian

Ford Focus

Can you please explain how I can turn on/off child locks on this car

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Hi Alex, On my 51 Plate Focus, if you open the rear doors and look around the lock mechanism area there is a little slot where your ignition key goes in and then you simply flick it one way or the other and this enables/disables the child lock . Hope this helps Chris Chris Bloomfield from North Yorkshire

Hi Alex, On my 51 Plate Focus, if you open the rear doors and look around the lock mechanism area there is a little slot where your ignition key goes in and then you simply flick it one way or the other and this enables/disables the child lock . Hope this helps Chris Chris Bloomfield from North Yorkshire

Submitted: 03/05/2015 10:41:41 | ID: 115513

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Chris Pointer, West Midlands

Ford Transit

Hi, I have a random issue with my van. When I start the van from cold and depress the clutch the car starts to shunt and revs up and down by about 300 revs. When I take my foot off the clutch is does one extra rev by about 500 revs and then settles back to idle. I depress the clutch a second time and it doesn't do it again. However if I turn off the ignition and start it up the whole scenario starts again when i depress the clutch. It does now and again do it when the van is warm but it totally random. Any ideas?

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https://youtu.be/iaFyKm-r-5I. This is a video of the problem. Chris Pointer from West Midlands

Submitted: 07/06/2015 10:24:31 | ID: 116905

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Lisa, Essex

Ford S-Max

The electric blind that covers my panorama roof started to play up, stopping and starting and then the blind became baggy and wouldn't retract properly. I took it to a ford dealer and was told that to replace the blind it would cost £1000, without actually knowing if the mechanics are faulty or not! My car is 16months old and is not covered by warranty, as the blind is classed as trim, yet it could mechanical which would mean it would be. Anybody uncounted similar problems, if so how did you go about getting ford to rectify it.

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Hello Lisa, Funny - I have exactly the same problem and was doing a google search and came across your query. I am in touch with Ford about this as the 3 year classic plan warranty that comes with all fords does not mention this as an exclusion. As far as I am concerned the blind is not closing so it is a mechanical fault and should be covered. david from Worcestershire

Hello Lisa, Funny - I have exactly the same problem and was doing a google search and came across your query. I am in touch with Ford about this as the 3 year classic plan warranty that comes with all fords does not mention this as an exclusion. As far as I am concerned the blind is not closing so it is a mechanical fault and should be covered. david from Worcestershire

Did you mange to sort your blind out, I have the same issue. Sarah from Bristol

Did you mange to sort your blind out, I have the same issue. Sarah from Bristol

Hi I had exactly the same issue the mechanics had failed at 34mths old , also very low milage ! But was told its comes under interior trim warrenty & that's only 1 yr . I've fought tooth & nail with my ford dealer & ford uk to no avail basically told to DO ONE . My smax also has extended warrenty till its 5yrs old I was offered £100 towards a service .. Wow . My roof blind does retract but it's sagging ,currently I have it in the open position . I was so p@:?ed with them at the time I traded my smaller c- max for a bmw . My s max is ready for Changing soon but feel let down by the dealer network, but the smax is a fantastic family car .. Decisions decisions .. Colin from Cumbria

Hi I had exactly the same issue the mechanics had failed at 34mths old , also very low milage ! But was told its comes under interior trim warrenty & that's only 1 yr . I've fought tooth & nail with my ford dealer & ford uk to no avail basically told to DO ONE . My smax also has extended warrenty till its 5yrs old I was offered £100 towards a service .. Wow . My roof blind does retract but it's sagging ,currently I have it in the open position . I was so p@:?ed with them at the time I traded my smaller c- max for a bmw . My s max is ready for Changing soon but feel let down by the dealer network, but the smax is a fantastic family car .. Decisions decisions .. Colin from Cumbria

Same issue around 40months it sags because it's come out of its rail and then catches so triggers the auto stop. Got it replaced as was a lease car at the time. Daniel from Staffordshire

Submitted: 28/08/2014 11:51:24 | ID: 102271

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John Kirkham, Bath and North East Somerset

Ford S-Max

Hi, my alarm keeps going off for no reason at all but never during the day, always at night "Typical". Does anyone know of any possible reasons or possible cures? Thanks

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Hi. We only picked our 61 plate s max up on saturday and ours has been triggering at night. Also though last night i had a bonnet open warning when the bonnet clearly wasnt and after googling a bit have found the two are related. Had a low battery light also. Its going back tomorrow so will see what they say and keep you posted nicky from Cheshire

Hi. We only picked our 61 plate s max up on saturday and ours has been triggering at night. Also though last night i had a bonnet open warning when the bonnet clearly wasnt and after googling a bit have found the two are related. Had a low battery light also. Its going back tomorrow so will see what they say and keep you posted nicky from Cheshire

Hi. We only picked our 61 plate s max up on saturday and ours has been triggering at night. Also though last night i had a bonnet open warning when the bonnet clearly wasnt and after googling a bit have found the two are related. Had a low battery light also. Its going back tomorrow so will see what they say and keep you posted nicky from Cheshire

Faulty (or dirty) bonnet close sensor or connection. During the night the bonnet will be contracting with the colder temp, so triggering the bonnet open sensor which will set off the alarm. Try opening the bonnet and cleaning and regreasing the catch with copper based grease (conductive) Daniel from Staffordshire

Faulty (or dirty) bonnet close sensor or connection. During the night the bonnet will be contracting with the colder temp, so triggering the bonnet open sensor which will set off the alarm. Try opening the bonnet and cleaning and regreasing the catch with copper based grease (conductive) Daniel from Staffordshire

Submitted: 24/07/2014 10:25:18 | ID: 100270

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Craig, West Yorkshire

Ford Mondeo

I just bought a ford Mondeo zetec sport 2010 (60 plate) new shape 1.8tdci 6 speed (duratec engine) and car drives well, infact I believe it drives as it should but I couldant help but notice the other day I were driving along without the radio on and when accelerating in 3rd gear and maybe 2nd i could ear a deep vibrating sound but no vibrating or shuddering it is quite a faint sound and clearly not that noticeable when radio is on quite low at talking levels I mean, I usually change gear between 1500-2000 rpm but the sound when putting my foot down it just ain't there no more, Am I changing too early or is the car telling me something is wrong or is this normal, no warning lights or anything on the dash and no loss of speed or acceleration... It's my first diesel car too I have had petrol cars in the past Milage is just over 119000 it's had new belts on and a few other parts replaced by the garage I bought it from...can anyone give me any good news or not lol? Thanks in advance.

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My 06 tdci duratorq has just developed the same issue, when ticking over all is fine, 1st gear is fine, get to high 2nd and low 3rd I get vibration plus the engine gets loud! Could be an o ring issue ( the joint between exhaust n manifold) which I'm hoping for as its a cheap self repair job. If you hear other wise I would be interested in hearing about it. Leon from Brighton & Hove

My 06 tdci duratorq has just developed the same issue, when ticking over all is fine, 1st gear is fine, get to high 2nd and low 3rd I get vibration plus the engine gets loud! Could be an o ring issue ( the joint between exhaust n manifold) which I'm hoping for as its a cheap self repair job. If you hear other wise I would be interested in hearing about it. Leon from Brighton & Hove

Submitted: 23/12/2014 10:24:31 | ID: 108318

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john, Ireland

Ford Galaxy

Hi, I have an 02 Ford Galaxy. I was driving home in the dark and the lights, indicators and brakes and wipers all stopped working. I had the alternator done on Tuesday and bought a new battery 6 months ago. Now when I turn on the car the battery light keeps flashing. Can anyone help please?

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Had similar issue, check mounting bracket/brackets could be a hairline crack as was with ours and only shows when engine running Denis from Cork

Submitted: 13/11/2014 10:10:20 | ID: 106145

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Robert Taylor, Aberdeenshire

Ford Kuga

I have just bought a brand new Kuga ( 2015 ) I have noticed today that while the car is sitting stationary after start up and idling there is water dripping from the tail box. it also looks like pre drilled holes but I am unsure As I have said it was purchased last week and was wandering if this is normal. I rang the dealer today but no mechanics available to speak to as it is Saturday. It is not the tail pipes but the actual box itself

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Leak from rear silencer box which has left the box rusty and rear panel, there is also a rust stain on my driveway caused by this. What is this fluid and what causes it to leak? Kenneth Robinson from County Tyrone

have a x reg ford focus LX 1.6 noticed does not slow down as usual when taking foot off acclerator steve from Lincolnshire

have a x reg ford focus LX 1.6 Noticed it does not slow down as usual when taking foot off accelerator?? steve from Lincolnshire

Submitted: 07/03/2015 16:29:52 | ID: 112902

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noahwoolley3@gmail.comhttps://www.facebook.com/391, Stoke-on-Trent

Ford Transit

engine shakes on idle is if it running on 3 cylinders drove 100 miles like this and still starts up 1st turn offkey

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If a petrol, check or replace plug leads, one might be unconnected, also check the coil pack for cracks. Trebor from Lancashire

Submitted: 25/05/2015 23:37:01 | ID: 116462

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vic marelli, West Sussex

Ford S-Max

Hi, I recently bought a ford s max titanium 2011, my problem is when stationary the Amber warning light comes on low battery. Have checked battery and reads a healthy 12 volt. any ideas?. best regards Vic.

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Get the Alternator checked. Trebor from Lancashire

Submitted: 26/05/2015 00:20:28 | ID: 116463

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david, South Yorkshire

Ford Fusion

Hi I wonder if you can help . My 2002 fusion 1.4 petrol. Every morning I have to keep warming the engine as it starts and cuts out then I have to restart over and over again. When the engine is warm no problems. tried code reader no faults recorded any ideas . Cheers

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Hi there, I have the same problem, please email me any answers you may have come across, thanks Marc email marc.stephen.80@hotmail.co.uk marc from Lancashire

Submitted: 15/05/2015 17:45:43 | ID: 116064

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macwhinnie, Herefordshire

Ford Fiesta

just bought the used car how do you get to open the bonnet . thank you.

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Passenger side footwell jay from Nottinghamshire

Passenger side footwell jay from Nottinghamshire

Submitted: 18/04/2015 17:15:40 | ID: 114874

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Mark Evans, Powys

Ford Galaxy 2001

I have a Ford Galaxy 1.9 TDI 2001 115 bhp. The problem is I left my car standing for about 6 weeks and thought I would take it for a spin tonight to charge the battery. I went up the road and the brakes started to get really hot with loss of power and it would not free wheel. When cooled down after the ignition is turned off it will free wheel okay. It does this every mile and back with the brake lights permanently on. It drove perfectly before I parked her up. Can anyone advise please?

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Your rear brake calipers are probably seized on s. hilton from Suffolk

Your rear brake calipers are probably seized on s. hilton from Suffolk

Submitted: 05/09/2013 16:28:24 | ID: 54027

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Mary eccles, Suffolk

Ford Focus

What causes a loud clunking noise from the rear of my Ford Focus 2011 cc3 when going over humps or uneven road. Sounds as if there is something loose in boot but I can not find anything. Mary Eccles (Suffolk)

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I`m having exactly same thingMark from West Midlands

I`m having exactly same thingMark from West Midlands

I'm also having the same problem ! Sandra. Gloucester. Sandra from Gloucestershire

Submitted: 10/03/2015 18:08:15 | ID: 113108

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Sarah, Wiltshire

Ford Ka

Hi, I took my car through a car wash last week and when I came out the other side, it would not start, just a clicking noise when I turned the key. I was push started by the car wash people and the car was ok for a few days, but the car wouldn't show the media player and the mileage was flashing continually. This morning car wouldn't start with exactly the same clicking sound. Recovery folks said it was the battery and gave it a boost so that I could start. I do a lot of short journeys in my car and they said that I should change the battery. My question is...will this definitely be the battery, as I don't want to buy a new one and find out that I didn't need to and that something else is the issue. Look forward to a reply...

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I am wondering if it is an innate problem with this model after reading your account of the problem. I shall mention having read your your inquiry to the service person at Ford. I have the same problem, the car wont start, a click when I turn the the key and the odemeter mileage flashing. I jump started it and it started ok but because I did not drive the car of a week the car wont start again, light still flashing. I decided to have a new battery installed although the car is only 3+ year old. The flashing continues so I had it checked up at Ford Service in Sudbury and a diagnostic check was made ... The result - found several fault codes in system, delete and retest. Found. 1 hard code for CTM MODULE CONCE found requires further wiring checks... However, I decided not go further with this as I was worried about the expenses incurred and as it is only affecting the voice recognition /blue tooth stuff which I don't understand and never had use it and as I was made to understand that it will not affect the performance of the car I drove away quite happy. But the battery konked out again after not using the car for a few days So it's not the fault of the battery! This is worrying. Ya, i Jump started the car and it started but it's getting quite ridiculous. I have booked for another check with Ford next week. sim bailey from Essex

I am wondering if it is an innate problem with this model after reading your account of the problem. I shall mention having read your your inquiry to the service person at Ford. I have the same problem, the car wont start, a click when I turn the the key and the odemeter mileage flashing. I jump started it and it started ok but because I did not drive the car of a week the car wont start again, light still flashing. I decided to have a new battery installed although the car is only 3+ year old. The flashing continues so I had it checked up at Ford Service in Sudbury and a diagnostic check was made ... The result - found several fault codes in system, delete and retest. Found. 1 hard code for CTM MODULE CONCE found requires further wiring checks... However, I decided not go further with this as I was worried about the expenses incurred and as it is only affecting the voice recognition /blue tooth stuff which I don't understand and never had use it and as I was made to understand that it will not affect the performance of the car I drove away quite happy. But the battery konked out again after not using the car for a few days So it's not the fault of the battery! This is worrying. Ya, i Jump started the car and it started but it's getting quite ridiculous. I have booked for another check with Ford next week. sim bailey from Essex

Submitted: 04/02/2015 17:49:24 | ID: 110888

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Pat, Yorkshire

Ford Focus 2011

Water is leaking into the driver`s footwell of my Ford Focus after having the car serviced for the first time. It was also recalled after an oil pipe issue. Can anyone help?

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Hi mate, I had the same problem with my Ford Focus Zetec S, every time you washed it or it rained I went to hoover and the carpet was wet at the the passenger side. I took it back to Ford and they did the work and now no wet carpet. Tell your dealer to fix the problem. Ford are not that good at listening to problems so you have to stand your ground. I will never buy Ford again. mohammed from Worcestershire

Hi mate, I had the same problem with my Ford Focus Zetec S, every time you washed it or it rained I went to hoover and the carpet was wet at the the passenger side. I took it back to Ford and they did the work and now no wet carpet. Tell your dealer to fix the problem. Ford are not that good at listening to problems so you have to stand your ground. I will never buy Ford again. mohammed from Worcestershire

Submitted: 24/07/2012 15:35:14 | ID: 87791

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Make, Northamptonshire

Ford Galaxy

My Galaxy has a solid brake pedal first drive of the morning, if you sit and wait the pedal comes back and works for the rest of the day. A bit worrying !!!

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Check the rear brake calipers as the slides can seize which will keep your brake on, I`m saying your rear as you will feel pulling to 1 side if it was 1 of your front calipers. When your brakes are sticking the pedal doesn't have to go far. tim spurling from Derbyshire

Check the rear brake calipers as the slides can seize which will keep your brake on, I`m saying your rear as you will feel pulling to 1 side if it was 1 of your front calipers. When your brakes are sticking the pedal doesn't have to go far.tim spurling from Derbyshire

Submitted: 02/02/2015 17:01:40 | ID: 110753

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Eugene, South Africa

Ford Ranger

I've got a ford ranger 3.0 tdci 2010 it cuts out after 3000rpm in 4 and 5 gear and then needs to restart I took it to the agents and they pluged it in and shows it is a internal feul leak said I need to replace the feul relay they put in part R8000 and still does the same thing now they say its the feulpump R16000 I didn't paid them and said I will find nother answers please help

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I have exactly the same problem. Did you get a fix? Once the vehicle stops I turn the key off then it starts up straight away. I don't think its losing any rail pressure as it starts up with not too much cranking. We have checked the fuel lines, breathers etc. There are no fuel leaks. Keen to know what you found? Jonathan Crocker from New Zealand

I have exactly the same problem. Did you get a fix? Once the vehicle stops I turn the key off then it starts up straight away. I don't think its losing any rail pressure as it starts up with not too much cranking. We have checked the fuel lines, breathers etc. There are no fuel leaks. Keen to know what you found? Jonathan Crocker from New Zealand

Submitted: 16/04/2014 20:35:30 | ID: 94332

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Les Mitchell, England

Ford S-Max 2010

I lose the sound from my speakers in my Ford S-MAX except centre but at a low level, with a clicking type of sound and the words "drive fault " comes up on the Sony unit. Does anybody know what causes this to happen? Also under hard acceleration in 3/4 gears the engine seems to hesitate a little then pick up. It will keep doing it until you stop accelerating, it feels like a rocking type of motion. I hope things don’t come in 3’s. Any help will be great. (Titanium)

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Hi matey, did you sort out CD player fault and was it a easy fix? Ben Moss from England

I have exactly the same problem displayed as "CD drive fault" with my S-Max from 2010. I also experience that to clear the fault, the car must be turned off and locked for several minutes and that a short power off/on cycle is not enough! I have noticed that the fault can be triggered by placing a mobile phone on the upper left speaker on the dashboard, so I suspect some kind of radio interference problem in the S-Max. It also appears more often on the high-way than in the city (maybe the mobile phone uses more power when far away from base stations?) Of course the error never appears at the Ford service center so they have so far not been able to solve this problem. Linus from Sweden

We have exactly the same issue. Has anyone got to the bottom of this yet? Hannah Swain from London

Ford now seem to have a software update, which solves this problem with S-Max and the sony audio. I visited Ford service a few weeks ago, they updated the sound system, and since then no CD drive fault! Linus Thrybom from Sweden

It’s pretty annoying we have the same problem with a 2010 Titanium x. Happens every other day and just comes out of the blue! Real shame as a great stereo. I’m going to get in touch with Ford as I can’t imagine our dealership will be much help; very friendly, but only interested in problems they see. Any suggestions would be appreciated :). If the car is switched off for more than 10 mins it usually corrects! Lee Bunn from England

same problem with my galaxy titanium stereo... i find holding the power button down until the display goes black, then switching it back on seems to reset it. Maybe be ok again for couple of hours, or couple of minutes then do it again. This is not a great solution but best i've come up with. Very annoying when your singing along.... then click click click. Ford main dealer wanted at least £90 depending on problem to fix it martin from Greater London

I had EXACTLY the same problem as described. I took it to the local main dealer where they advised that the issue was related to communication between the modules/components in the car. They upgraded the firmware of the modules and the problem was resolved. Phil from Staffordshire

Exactly the same problem as detailed. But my local dealership say there is no update and I need a new unit. Can anyone please tell me the dealership in Staffordshire or London who has resolved this so that I can contact them. Even contacted Ford who just supported the dealer's line and said I could go to another dealership. Infuriating. Dec from Surrey

Hi, I have this same problem. Did the Ford dealer charge to fix this update? If so, are you able to give an indication of the cost. Thanks Richard from North Yorkshire

At last some fellow Ford drivers with the same problem. I am selling my S-Max later this year and cannot sell it with this fault. My local Ford dealership said a new unit is £800(!) plus fitting costs. They suggested going onto Ebay and buying a second hand unit, which probably came from breaker`s yard right off Ford's with exact same stereo (cost circa £100 plus fitting costs). This I am wary of as it could be a whole load of expenditure and no fix. Phil from Staffordshire said they upgraded the firmware of modules and problem solved. Does this really fix it 100%? Simon Craig from Surrey

Hi Simon. I can confirm that I took my S-Max to the dealer and asked them to do an audio update. This fixed the problem. I left it with them for a few hours and they charged me £50 for the update. It was fixed about 4 months ago and I haven't seen the error since. I later found out that you can do the update yourself. Details on the link below. It may be risky though if it doesn't work so might be worth paying the dealer to do it. http://digiex.net/guides-reviews/guides-tutorials/14009-ford-audio-bluetooth-usb-firmware-update-november-2012-release-how-update.html Richard from North Yorkshire

Crawley Down Group updated the software and recalibrated for £28 plus they valeted the car - came back sparkling. This was after the unhelpful Lifestyle Ford at Manor Royal told me I needed a whole new unit and refused to take note of the online information I had on how to resolve it. Ford were pretty much the same treating social media as some kind of heresy to be ignored, rather than a way of sharing problems and finding answers. They suggested a second opinion as if I had some major medical condition. Anyway, won't be using Lifestyle ever again and would highly recommend Crawley Down Group for excellent service and not treating me like I was an idiot. Dec from Surrey

Richard from North Yorksire and Dec from Surrey, thank you so much for feed back. My local Ford garage were leaning towards new unit at £800!! Crawley Down Group I have used for other vehicles (vans) for work and have found them good in past. They are only a few miles from my business. Didn't know they did Fords. Thanks gents..Simon Craig from Surrey

My ford is 2009 galaxy ghia and today the audio system did not work as described. So I power off the car for 4hours than turn the engine on and hold the on/off audio button untill it turn off , still holding button until it turn back on . Now the radio , cd all working. Thanks for the advice. ing saroeun from Surrey

My ford is 2009 galaxy ghia and today the audio system did not work as described. So I power off the car for 4hours than turn the engine on and hold the on/off audio button untill it turn off , still holding button until it turn back on . Now the radio , cd all working. Thanks for the advice. ing saroeun from Surrey

Submitted: 15/11/2013 10:36:46 | ID: 57890

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Ray Hogben, Hull

Ford S-Max

I have a 2014 S Max Zetec, should the headlights come on with the ignition as well as the running lights?

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check your light switch it may be switched to automatic mode which means they come on automatically when the ignition is switched on. ray from West Midlands

Submitted: 19/03/2015 14:04:56 | ID: 113545

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ken, Australia

Ford Transit

Have 1996 Ford TRansit diesel engine light comes on all time Vehicle wont go over 50 klms per hour Say in Limp mode Replaced Turbo Any suggestions Please

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Had similar problem with our 97 transit diesel van. Ended up disconnecting electronics and fitting a manual fuel distributer pump. No point having your electronic pump overhauled as Ford no longer supply the necessary parts to do that properly. In fact you will find that ford could not care less. Good luck. Peter, Australia Peter Stead from Australia

If engine runs on after turning off the key you have a faulty fuel cutoff solenoid. Turning the key on again promptly kills the motor and after a few times it leaves limp mode. Richard from New Zealand

If the engine runs on after turning off the key you have a faulty fuel cutoff solenoid. Turning the key on again promptly kills the motor and after a few times it leaves limp mode. Richard from New Zealand

Submitted: 15/04/2015 03:54:45 | ID: 114725

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Karl tovell, Suffolk

Ford Galaxy

Had really strange problem with our Ford galaxy. loaded up for holiday doing solid dual carriage way driving when gradually the front passenger and 2 of back seats started feeling really warm. To the point where it was uncomfortably hot, despite having air con on blowing out cool air. stopped vehicle and bonnet wasn't hot, temp gauge normal but metal.bottom. part of front passenger and back passenger seat behind extremely hot to touch. waited 15 min for everything to cool down and see off again (driving below 60mph)with fans off And the problem did not reoccur. very strange! any ideas what could have caused this?!

Answers

If you have heated seats the relay could have stuck on and when you switched the car of it would switch the relay of. I would get it seen to asap as it could cause your car to fire. Hope it helps you. brian from North Yorkshire

Thank you for your answer. We don't have heated seats! its quite an old model. although that is what it felt like. although only 3 of the 5 seats were affected. its very peculiar. have been in a fairly new car which caught fire due to an electrical fault so feel quite concerned about the cause! Karl tovell from Suffolk

Hi Karl Just another thought have a look at the earth straps from engine to earth. I had many years ago not as series as yours on a old comer van it would not start on the key but if you put the starting handle in and swung it of it started first swing It was ear thing through the chock cable it was getting red hot. I AM SHOWING MY AGE NOW.I hope you get it sorted out asap. Does it only get hot on the seats and no were else it is strange. Any way hope you get it sorted I will ask around.Brian brian from North Yorkshire

Submitted: 28/04/2015 14:52:54 | ID: 115313

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dave, Kent

Ford Transit

how do i change clock spring, i need to take steering wheel with airbag off to do this.

Answers

disconnect battery, leave 10 mins, remove airbag, 2 bolts behind covers in back of steering wheel, undo centre steering wheel nut and pull wheel off, dont take the bolt right out to begin with or you will end up with a steering wheel sandwich :!: :!:, replace the clock spring, refit steering wheel and airbag reconnect battery and switch ignition on light should come on and then go out, you wont have to have system reset jen from Darlington

disconnect battery, leave 10 mins, remove airbag, 2 bolts behind covers in back of steering wheel, undo centre steering wheel nut and pull wheel off, dont take the bolt right out to begin with or you will end up with a steering wheel sandwich, replace the clock spring, refit steering wheel and airbag reconnect battery and switch ignition on light should come on and then go out, you wont have to have system reset jen from Darlington

Submitted: 26/04/2015 11:40:22 | ID: 115260

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Vidar, Norway

Ford Kuga

I have a Kuga Titanum 2009. Clock has working range 01.01.2003 to 31.12.2013. I have had a Ford dealer in Norway looking at this twice - no luck. Anyone having any ideas?

Answers

I thought I had the same problem. You can reset the clock by pressing the clock button beside the radio rather than the using the menu on the car's computer. I now have 2015 showing as the clock date Ronnie from Ireland

I thought I had the same problem. You can reset the clock by pressing the clock button beside the radio rather than the using the menu on the car's computer. I now have 2015 showing as the clock date Ronnie from Ireland

Submitted: 04/02/2015 20:29:28 | ID: 110906

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Alison, County Londonderry

Ford Galaxy

I've just bought this 2003 galaxy when I'm parking and have a tight cut on the wheel it makes a note like a vibrating/whining noise any ideas. I've asked my mechanic he said he's driven the car for a few weeks and not noticed anything. It's just had a new water pump put into it. Is it normal in the galaxy of is it a problem?

Answers

Hi, could possibly be the belt tensioner (alternator), but more likely the alternator clutch pulley on the alternator. No need to change the whole alternator, pulleys about £50. Will need a special tool though. steve h from Suffolk

Submitted: 20/01/2015 19:06:45 | ID: 109968

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Dave Elsender, Tyne and Wear

Ford Galaxy

My 2005 1.9 tdi has developed a problem with an audible warning sound that beeps just once approximately every three mins. It appears to be coming from the passenger side bulkhead but no visual warning is displayed. Any ideas?

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Hi. Could be the handbrake light/sensor switch, as you can make the car do this noise by pulling up the handbrake gently as you move along. steve h from Suffolk

Submitted: 05/03/2015 09:21:47 | ID: 112785

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Miss russell, Leicestershire

Ford Galaxy

Where does the water come from in my boot liner and underneath it was a big puddle?

Answers

Hi, is your rear screen washer working? if not the pipe may have come off so when you`re washing your rear screen the water comes inside? steve h from Suffolk

Submitted: 22/03/2015 10:18:33 | ID: 113651

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mohheb, Luton

Ford Galaxy

i have ford galaxy 2. diesel 2008 when it be come hot it doesn't start if its cold easy starts if anyone could help me?

Answers

Hi it will probably be your camshaft or crank sensor. steve h from Suffolk

Hi it will probably be your camshaft or crank sensor. steve h from Suffolk

Submitted: 10/03/2015 11:00:04 | ID: 113084

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