CITROEN RELAY questions and answers

Ask and answer questions on a variety of CITROEN RELAY models. Help and advice on everything CITROEN RELAY. Feel free to ask and answer as many CITROEN-related questions as you wish.

Ask a question now


Search the questions and answers section:

Below are the latest CITROEN RELAY questions submitted by visitors to RoadTestReports.co.uk. To supply an answer, simply click on the "Answer this question" link underneath each question. Alternatively, if you want to ask a question, please use this simple form. Please try to make the question as detailed as possible, with all the information necessary for a comprehensive answer included. Please do not use "text speech" or type everything in CAPS LOCK.

Nick, South Yorkshire

Citroen Relay

Got a 63 plate Citroen relay when driving for a hour or to engine stalls engine warning light comes on and won't turn over for a hour then fires up comes up with to faults hot gases in exhaust and unknown macanical fault

Submitted: 27/05/2017 04:20:46 | ID: 141571

Answer this question

Nick, South Yorkshire

Citroen Relay

Hi guys I would like help please I have a 63 plate l3 h2 and when I go oblong journey after about 100 mile engine warning light comes on then 10 mins later engine stalls and won't start for about a hour won't even turn over had as out said fault code was hot gases in exhaust fault and unknown machanical fault after a hour starts up no problem no loss of power ?

Submitted: 27/05/2017 04:16:17 | ID: 141570

Answer this question

Mick, East Riding of Yorkshire

Citroen Relay

Oil Pump failure. I have a 2010 2.2 long wheelbase Euro 5 engine Relay and my son who has the 2012 model has just had the oil pump fail. This has highlighted the fact that a large number of people have had the same very expensive failure. Can anyone tell me if only certain years of manufacture are affected as I am considering having my oil pump on my 2010 van changed as a precaution. For further info it appears that this was first highlighted by ford (the Relay / Peugeot are ford puma engines) and ford did a recall. but not Citroen.

Submitted: 21/05/2017 12:18:03 | ID: 141428

Answer this question

Tyler, Essex

Citroen Relay

I have a 59 lwb relay yesterday I went down a speed bump and heard a popping noise it instantly made my hazard lights come on with FPSon, the van starts just can't drive it any ideas of what it is and how to fix it Cheers

Submitted: 20/05/2017 09:43:25 | ID: 141406

Answer this question

tony, Kent

Citroen Relay

Hi i run a fleet of relays twenty one in total there all 66 plates having major problems with fuel injectors and the radiators i currently have 6 off the road due to these faults last month i had nine off the road its never ending the faults are not restricted two different vans repeat repairs are happening . Any ideas why this is happening

Submitted: 19/05/2017 13:58:19 | ID: 141392

Answer this question

Mick, Wiltshire

Citroen Relay

Gears 4th 5th and reverse not working do I need a new gearbox ????

Answers

It probably would be cheaper to find a used gearbox rather than buy the parts and pay someone to fit them. Even better to buy a reconditioned gearbox if you can afford it. Hugh from City of Glasgow

could well need a replacement box, but i would check the gear lever cables and linkages are all working correctly first. My last relay, 05 plate had a sheared linkage that I bodged a fix on. I would occasionally loose gears and have to adjust the bodge. For a temp fix it lasted 25K so wasn't that bad I guess ! allan from South Lanarkshire

All sorted was a seized gear selector link Mick from Wiltshire

Submitted: 18/05/2017 22:18:42 | ID: 141383

Answer this question

Graham Smith, Cambridgeshire

Citroen Relay

Have lost all lights, indicators and dashboard gauges/clocks. Engine runs fine, blower and reversing lights work as do hazards. Tracked the problem to the fuse box under bonnet. Power to fuse box, but no power to the relevant fuses. Any guidance gratefully received. Thanks

Answers

Looks like you need a new fuse box. I believe this has been reported on here before by Citroen owners, fuse box connectors become very corroded and fragile due to water leaks. From memory the windscreen washer pump was guilty of leaking / spraying water over this. Hugh from City of Glasgow

Submitted: 10/05/2017 14:28:29 | ID: 141211

Answer this question

Richard, Lancashire

Citroen Relay

Hi. Got a 2016 L3 H2 Relay Is it normal to have done the front brakes in at 19k? Iv just had to have new pads and disks. I would have thought these would have lasted longer than the tyres which are still current set... Have i been to soft and fobbed off that it due to the weight om carrying. Thanks

Answers

It would seem very low mileage to need pads and discs renewed but it depends on how the vehicle has been driven Some modern brake pads have a high metallic content in them and can be very aggressive for disc wear. Hugh from City of Glasgow

Hi. Thanks for info. The service centre said they get a few of the big vans in with these problems. I am at 3 ton most of the time and higher so i guess its just using a lot of force to stop. I think i wasnt paying attention to the fact that my pads were finished at maybe 16 /17k. Il have to check them every 15000 i guess. Thanks Richard from Lancashire

Submitted: 10/05/2017 13:40:59 | ID: 141210

Answer this question

Ian Tsang, Bristol

Citroen Relay

Hello,so happy I have found you site! it would be great to et some help... I've just converted my relay to a campervan but first thing in morning the van often doesn't start. After I turn the ignition I hear a click and hum and the dash lights come on but nothing else. The engine does not even try to start. I sit in the van trying time and time again and suddenly the van starts normally and sounds healthy. Ive sometimes sat in the van trying for 5- 20 minutes before it starts, on other days it starts first time. It seems to be happening more frequently recently. Odd thing is that it never seems to do it later in the day or if i'm out and about. Ive hears people mention dodgy solenoid, dirty fuel filter, dodgy connections, dodgy relay but I don't know the first thing about vans and don't know where to start. However, if be keen to learn. please help. cheers

Submitted: 08/05/2017 22:34:11 | ID: 141179

Answer this question

Mark, Somerset

Citroen Relay

Hi there. Just put a fresh 9 verged camshaft on my Citroën Relay 2.5d van, year 2000. I think the pump timing may be slightly out as it is blowing white smoke. I know that the pulley on the end if the camshaft and the pulley on the injector pump can be adjusted because there are slots behind the bolts holding them on. Could you please advise me of the best way to go about adjusting things so that there's no white smoke. Many thanks in advance. Mark.

Submitted: 02/05/2017 20:20:03 | ID: 141058

Answer this question

Jamie beggs, Wiltshire

Citroen Relay

Hi there I have pushed the button on the ignition barrel and turned the key backwards, now I can't figger out how to turn it back. Please help as it's my farther inlaws van. Many thanks Jamie

Submitted: 29/04/2017 12:24:48 | ID: 140996

Answer this question

Pip Terry, Merseyside

Citroen Relay

Mine is a motorhome converted by Rapido and is LHD. RHS door electric window has packed up (luckily in the closed position). Have removed the door panelling but nothing obvious, any help please.

Submitted: 25/04/2017 14:24:39 | ID: 140891

Answer this question

clivedyer2@hotmail.com, Devon

Citroen Relay

i have clattering noise in all gears,which reduces as I accelerate through the gears,if I put gearbox in neutral when moving the noise stops,,also pushing clutch in when stationary reduces clatter,noise is on nearside of vehicie near 5th gear cover, all gears work fine,will 5th gear rattle when worn? many thanks.

Submitted: 25/04/2017 14:19:06 | ID: 140890

Answer this question

B pepper, West Yorkshire

Citroen Relay

Please could you tell me the size of torx to remove double passenger seat in front thank you

Submitted: 16/04/2017 15:28:56 | ID: 140673

Answer this question

Kris, Essex

Citroen Relay

I have just ran up 191K with my van. I had the low oil pressure warning light come on for the 2nd time. 1st time my oil pump failed. This week I have been told that I need to put a new engine in it, as I am past the life time of the engine. Been told that I have 40K more miles out of this engine than normal. Have always serviced it every 30K. and it just passed it's first MOT end last month. Is it normal that Citroen's engines only last around the 140K? Van has done multi and long distance UK & Euro work

Submitted: 15/04/2017 20:24:39 | ID: 140657

Answer this question

Dennis, North Yorkshire

Citroen Relay

heater running cold all the time had a leak in the matrix got that fixed , had a pipe burst on me if i keep the top on tight pipes get solid is this a gasket problem many thanks

Submitted: 08/04/2017 18:40:07 | ID: 140499

Answer this question

martinsaynor@gmail.com, Lancashire

Citroen Relay

Hi can anyone help when driveing the engine management light comes on and goes into limp mode when the AA comes out they reset the code then it lasts for a day or two then it comes back on any idea what it is ??

Submitted: 04/04/2017 20:12:42 | ID: 140408

Answer this question

Benjamin Newson, Somerset

Citroen Relay

I have my brand new works van and wondered what the H symbol means. Nothing on the symbols in the handbook shows a meaning. I'm guessing it has something to do with the gears?

Submitted: 30/03/2017 13:15:17 | ID: 140282

Answer this question

anthony pearson, Northumberland

Citroen Relay

hi all my relay had a fuel pump gasket replaced now will not start up I have checked fuel lines in to pump that's ok the return to tank pipe is ok but no fuel into pump in engine bay to injectors rail how to fix it ?? thanks

Submitted: 29/03/2017 12:42:53 | ID: 140244

Answer this question

Geoff Hancock, Herefordshire

Citroen Relay

hi all My model not in the drop down box. It's a Citroen Relay 2.2 MWB 2007 central locking won't work. Changed the battery in the fob but still not locking. Lights flash but only similar to when a door isn't shut properly. It means I can't open the deadlock on the side door either. Any suggestions?

Answers

sliding door drops.. doesn't meet the contacts and messes up the locking.. adjust the sliding door.. I'd suggest. R Evans from Caerphilly

Submitted: 22/03/2017 10:00:27 | ID: 140070

Answer this question

James, Norfolk

Citroen Relay

Hi all, converting a van into a camper and want to upgrade the stereo. Just wondering what the black box is under the stock stereo as it's going to be in the way of a double din. Cheers.

Answers

on pre 2015 Relay you can take everything out the way to make double din... but you will have to cut/file some plastic out of the way to make it square R Evans from Caerphilly

Submitted: 21/03/2017 20:52:28 | ID: 140063

Answer this question

richard morris, Lincolnshire

Citroen Relay

what oil should I use please

Answers

It depends on exactly which engine you have, it will be either 5w30 or 5w40. Mick from Portugal

hi all I know is its diesel 1997cc richard morris from Lincolnshire

Synthetic 5w40. Mick from Portugal

5W30 will also work fine... synthetic R Evans from Caerphilly

Submitted: 08/03/2017 18:51:42 | ID: 139655

Answer this question

Shirley Beattie, Norfolk

Citroen Relay

Citroen relay 2.2 2004 starts up ok then cuts out whithin 20 seconds

Submitted: 06/03/2017 23:17:56 | ID: 139563

Answer this question

Chris Hunt, Gwent

Citroen Relay

My van will not pull away after any gears are engaged

Answers

Possibilities include: complete clutch / DMF failure or gearbox failure or drive shaft / joints failure. Hugh from City of Glasgow

In addition to Hugh's suggestions it might also be worth checking the gear linkage between the lever and the gearbox in that whilst you may be moving the gear lever it might not be actually transferring that movement to the gearbox selector rods. Mick from Portugal

Submitted: 03/03/2017 13:27:37 | ID: 139403

Answer this question

peter, Swansea

Citroen Relay

hi ive got a citroen relay 2010 plate its a 2.2 hdi the cables have broken off the mass sensor ive found another plug that fits but colours are different does anyone know what order they go in colour code thanks peter

Submitted: 27/02/2017 18:39:02 | ID: 139267

Answer this question

peter, Swansea

Citroen Relay

all the cables have broke clean off the top of maf sensor jack plug ive found a plug that fits but colours are different does anyone know or can look on theres and give me the order its a citroen relay 2010 2.2 hdi thanks

Submitted: 23/02/2017 17:12:04 | ID: 139144

Answer this question

George, South Lanarkshire

Citroen Relay

My van was growing OK I stold it started back up drove For 1 mile cut back out and won't start.

Submitted: 20/02/2017 15:22:31 | ID: 139061

Answer this question

R Daies, Gwent

Citroen Relay

2003 2.2 hdi. (Couldn't find this model in the heading)Hard to start in the mornings and after initial first start, it then starts but not great throughout rest of day. Will start pretty much right away with cold start spray. Runs well when started and all seems ok. Changed heater plugs, heater plug relay and fuel filter, New fuel filter seemed to make it slightly easier to start. Thinking of using a fuel system injector cleaner additive next, but after that i'm out of ideas.... In fuse box i've found a relay marked as diesel heater, it's not the main heater plug relay as i've found that else where. Any ideas what this is and would it help to replace it?

Submitted: 20/02/2017 02:47:09 | ID: 139049

Answer this question

kevin, Spain

Citroen Relay

my battery is flat my keys wont open the locks manually is there another way to get into the van I tried to get in today the only thing I didn't do was smash the window I think there is some clothing stuck in the back door lock hence why and the front lock the barrel has dropped can any one help me please

Submitted: 17/02/2017 19:43:25 | ID: 138996

Answer this question

dave, Bournemouth

Citroen Relay

Sorry if strange question, to jump start my van is the only place to connect the leads is to the battery which is located in the floor? Because I hear of people connecting to a positive contact located somewhere else???

Answers

Lift the bonnet and there's a black plastic box on the right hand side with a big + sign. Open the cover to reveal the contact and just clip the - (negative) to a good earth point such as a bolt into the chassis. Geoff Hancock from Herefordshire

Correct Geoff.. but there IS a bolt already there.. up to the 2015 facelifts it is on the passenger side of the crossmember that is in front of the engine.. on later models it is in the engine bay..in the middle, just below the windscreen R Evans from Caerphilly

Submitted: 16/02/2017 13:35:28 | ID: 138969

Answer this question

Glen strymans, Hull

Citroen Relay

Hi I put the key in to start the van the dashboard light's came on when I turnd the key they went off then the needels started to move about. The van will not start at all it will not lock from key there is brand new Bosch battery on the van new alternator and starter mortar can any one help thanks

Answers

Iv'e just had a similar problem for the second time in 12 months. Apparently water has been leaking onto the ECU and the starter motor from the drainage channel below the windscreen. It has just been brought back from the garage and I've noticed the central locking isn't working!! Is there a battery in the key fob and if so how do you get to it? Geoff Hancock from Herefordshire

Geoff.. on the flipkey remote.. flip the key and beneath it there's a small screw.. turn it about 1/4 turn then need a fine screwdriver to pull out the plastic panel which holds the battery secure.. CR 2032 I think R Evans from Caerphilly

Thanks for that. I'd actually spotted the screw just after posting the question and felt such an idiot as it looks so obvious. Many thanks for bothering though. Geoff Hancock from Herefordshire

Submitted: 11/02/2017 12:16:11 | ID: 138886

Answer this question

Anthony Fleetwood, Flintshire

Citroen Relay

Hi could anyone tell me where the relay is located for the main beam , I get the blue light on dash but no main beam, I checked all the fuses and they are fine many thanks tony

Submitted: 10/02/2017 18:47:05 | ID: 138870

Answer this question

Tim Gray, Somerset

Citroen Relay

I have just taken delivery of a new van (2017 (66) plate) 2.0 blueHDi 130 enterprise, when I'm delivering a night and take the keys out all the lights go off, I can't find any way of keeping the side lights on or any parking lights, is there any way to leave some lights on?

Answers

No the lights will only stay on if the keys are left in, started after 2014 with the facelift model! Hazards only Ben from Shropshire

according to the hand books its the same before and after the 2014 facelift, with the ignition off just turn the lights on, the park light comes on. If lights are on when you turn the ignition off it turns off the lights, but all you do is turn the lights off and back on, the park light comes on. Works with key in or out of ignition. allan from South Lanarkshire

Submitted: 10/02/2017 06:21:24 | ID: 138854

Answer this question

Brian, Greater Manchester

Citroen Relay

2010 citroen relay how do I remove Heater Blower Motor Resistor

Submitted: 09/02/2017 23:31:07 | ID: 138847

Answer this question

ray, Greater London

Citroen Relay

I have a 2008 relay. When I am driving in 2nd,3rd or 4th gear, there is a whirring sound, almost a purring sound, which speeds up the faster I go and vice versa. Sound goes when I dip clutch. I have no problem getting gears and seems to be pulling just fine. Any ideas please?

Answers

Could be anything connected to the drive shaft / drive belts, :alternator, water pump maybe clutch bearings. My last "speed related" whine was the alternator on its way out. allan from South Lanarkshire

Submitted: 06/02/2017 17:42:20 | ID: 138745

Answer this question

Ken parker, Essex

Citroen Relay

Hi, my relay has stood for a couple of months. I've charged battery and now only get clicks when trying to start. Can't even see starter motor. Can anyone help?

Answers

The battery may have gone bad during the inactivity and despite charging hasn't got enough oomph to turn the engine, or there might be a fault with the starter motor itself. Mick from Portugal

Had similar problem with my Citroen Relay. Tried a new battery which did'nt work. A friend of my tells me they suffer badly from bad earths, one is from the battery to the body and there is another one in the engine compartment which I replaced with a new one. However this still did not fix my starting problem. In the end it ended up being a lazy starter, so purchased a new one and now it starts perfectly. Geoff from Stoke-on-Trent

I won't pretend to be a mechanic, but I do get similar problem from time to time on my relay an. I've been told it's the solenoid although not sure what that is or does. But if I put it in 2nd gear and rock the van back and forth, it seems to cure it. Might be worth a try before spending cash. R Daies from Gwent

Submitted: 04/02/2017 08:18:22 | ID: 138661

Answer this question

Chris, Devon

Citroen Relay

The dreaded RELAY. Driving the lovely van and I noticed a smell that can best be described as like a burning candle. This was followed by an engine warning light. No loss of performance in any way but, of course, when it was turned off it would start again. Timing is checked and fine. Fuel is fine and is getting through. I can get the engine running using break cleaner but it just won't start on the key. Fuses all seem fine. I am guessing that there is a connection /sensor burnt out somewhere but my mechanic friend has totally run out of ideas. Chris

Submitted: 30/01/2017 10:03:43 | ID: 138520

Answer this question

Paul, Southampton

Citroen Relay

Hi I have a 2006 Citroen Relay Van , when I switch the lights on ( side lights or main headlights ) the passenger window opens. It does not happen every time but more often than not, does any one have any idea what could be causing this as its driving me crazy. Many thanks Paul

Submitted: 28/01/2017 13:58:11 | ID: 138468

Answer this question

Marc, Bristol

Citroen Relay

Hi all I have an intermittent check engine light coming on every couple of weeks but will go off when can is washed any ideas

Submitted: 23/01/2017 17:35:02 | ID: 138356

Answer this question

edd, Tyne and Wear

Citroen Relay

hi just put a new battery on only to return to vehicle in 2 days, battery flat, just fitted new ecu fuse box and ignition barrel vehicle starts when battery full no probs but doesn't turn off when turn ignition off any help or direction please

Submitted: 23/01/2017 16:46:46 | ID: 138353

Answer this question