CITROEN RELAY: Questions and answers

Citroen Relay 2004

My Citroen Relay will not start on the key but starts on a push. I’ve changed the injectors and the starter motor but it`s still not starting with the key. I`ve also noticed that the key warning sign flashes on the dashboard. Can anyone help me?

Citroen Relay 2004

My Citroen Relay`s electric windows and central locking only work intermittently, but if I lock the car with the key both windows and central locking work for a while. Can anyone suggest why?

Citroen Relay 2003

Please can you tell me the torque setting for the drive shaft nut on my Citroen Relay? Thank you.

Citroen Relay 2006

I picked up my Citroen Relay 2.0 HD1 yesterday. It is 2007 reg but 2006 model. One hour into the journey home it lost power completely with no warning and the engine management light came on. I sat for five minutes and it started fine. An hour later the same thing happened. I spoke to the guy we bought it from and his garage said that it might be the fuel injector. It has already had an air valve replaced. This happened a third time but then it ran for two hours with no problem. They have suggested an injector run out test to be done. I have spent a fortune having a conversion done for my wife to start her own business so I need to get it sorted. Any ideas?

Citroen Relay 2003

My Citroen Relay has a constant tapping noise, even when the vehicle is stationary. It sounds like knives being ground together and a loud tapping. Does anyone have any ideas what this is and how it can be fixed?

Citroen Relay 2001

The gears are crunching on my Citroen Relay. Can anyone advise me how to solve this please?

Citroen Relay 2006

I’ve just bought a horsebox conversion for my wife`s Citroen Relay - new coachwork on a 2006 chassis and I have a problem with the fit of the driver`s door at the top. Is it possible to adjust the door in any way other than the catch (which I’ve got as tight as it will go now)?The upper half of the door sits proud to the diagonal alongside the screen, when compared to the passenger`s side and this is causing issues with wind noise etc. Any ideas? Many thanks. (Panel Van)

Citroen Relay

If my Citroen Relay`s engine running (autodiagnosis) warning lamp is flashing in lower gears but not in upper gears what should I do?

Citroen Relay 2005

If I take revs over 2000 my Citroen Relay van loses power and it`s hard work in the lower gears. The air flow meter and fuel sensor exhaust gas valve have all been replaced, costing loads and getting nowhere. The engine managment light comes on when over 2000 revs. Can anyone help please?

Answers

I had that problem and it was the airflow sensor - Alan Poulter from England

Citroen Relay 2002

I have just purchased my Citroen Relay and it doesn`t have a manual with it. Can someone please tell me how do you adjust the electric wing mirrors?

Citroen Relay 2008

My Citroen Relay Van 2008 misses when cold and belches out puffs of black smoke. I have taken it back three times to the garage from whom I bought it but they can`t find anything wrong. Can anyone help please? (hdi)

Citroen Relay 2006

When I change down gears, the van is sluggish with a loss of power. Also white smoke coems from the exhaust. Any ideas?

Answers

Sounds like the head gasket - Donald Utton from Kent

Citroen Relay 2005

I have a just purchased 2005 Relay van and can’t see how to turn the rear interior light off. Have looked for a switch on the dash, but can’t see anything. Can anyone tell me is there a way to do this, other than to disconnect it, or install my own switch? The switch itself does rock from left to right when you push it, which makes me think that it should turn off on the light itself, but it doesn’t. Also, the hinge pins on one of the rear doors is worn. Has anyone replaced these themselves, or have had a price from a garage to do the job. My local Citroen garage seems reluctant to pick up their phone.

Citroen Relay 2008

How do I change the time on clock display on my Citroen Relay?

Citroen Relay 2006

Hi. Drove the van on a 400 mile round trip no problems. Today started the van no problem but when I went to drive the revs wouldn’t pick up, it spluttered and chugged along. There doesn’t appear to be any smoke, which I find strange for a fault on a diesel? I found if I back off the throttle and gently accelerate it picks up but then when I change gear the same thing happens, it does however feel very sluggish. If the vehicle is stationery and I rev it it feels like its missing on and off throughout the rev range. I can’t make out if something is sticking or faulty? Any Ideas? Thanks! (2-litre turbo)

Answers

Hi, my Nemo did the same. It turned out to be the airflow meter, Citroen replaced it under warranty - Nick Cluderay from Yorkshire

Citroen Relay 2002

The speedometer on my Citroen Relay has stopped. I’m being told it may be a sensor problem but I don’t know how to locate it... Has anybody got any ideas?

Citroen Relay 2010

I purchased this pre-owned Citroen Relay last year and have a couple of questions... Is it possible to easily mod the radio wiring so it functions for more than 20 minutes with the ignition off? During a couple of recent frosts, quite a lot of condensation occurred on the inside of the windscreen. A dehumidifier extracted approx 4 litres and there may be more! Is this to be expected? (WildAx Motorhome Conversion)

Citroen Relay 2001

Th speedo and rev counter on my Citroen Relay are not working. I have been told that it could be a fuse but I can’t find the two fuse boxes, only the small one in the glove box. Any ideas would be appreciated, it’s a 2001 1000 swb 2.5 diesel. Thank you.

Citroen Relay 2007

I can’t get the cab courtesy light to work when the doors open. Does anybody know how the courtesy lights work? I can’t see any plunger type switches which are operated by the door opening and closing? Can anyone help?

Answers

If your van is a MkIII then you should have two courtesy lights mounted side by side around the area where a interior mirror might be found. If memory serves, in the same facia mounting, there are two rocker switches. Each rocker switch has three positions. Playing with these positions will give you a courtesy light. You should be able to find that you can turn on one light independant of the other. If you can’t do this then check the fuses. Also lights should operate with no key in ignition. Mine are set to come on when the remote fob is operated and allow enough time to enter the vehicle and put the key in the ignition. There are plunger switches for the doors that are incased in a rubber gormit - Ray Man from England

Citroen Relay 2008

On my Citroen Relay, I can’t put the ignition switch to "Park". Pressing the black button has no effect. Any ideas? (Motorhome)

Citroen Relay 2003

Hi, I have a Citroen Relay van fitted with a 2,800cc hdi engine. It has 50,000 miles on the clock. When should the cambelt be changed, if it has one?

Answers

Hi there, yes they have cambelts, 60,000 miles cambelt kit is £85 from Euro Car Spares but you will need to get someone to fit it! Good luck - Dan Welch from England

Citroen Relay 2002

Hi, I have a major problem in that my indicaters have stopped working. So too have the hazard lights and the speedo is going crazy while the fuel gauge is not working. Has anybody got a clue where I should start fixing things?

Citroen Relay 2006

Can you adjust the clutch pedal on a Citroen Relay as the bite point is near the top?

Answers

No as it is a self ajusting clutch. I was concerned about this myself over two years ago but it is still going okay - Mike Hill from Devon

Yes you can. I did it on my 2002 OY reg Citroen Relay recently. Since it is hydraulic, the slave cylinder reaction rod has an adjuster and locking nut which you use to lock the rod in place when adjust and then mount on the Bell Housing bolts with the two nuts. Caution: when you remove the slave cylinder, make sure the clutch pedal is kept up always as the pedal rod will break if you push the slave cylinder rod in. Hope this helps - Dave Mates from Berkshire

Citroen Relay 2005

Hi, can anyone help, I am trying to change the heater matrix on a 2.2-litre Citroen Relay. I have taken all the dash out etcetera but am finding it hard to get it out - can anyone offer any advice?

Answers

Just replaced my matrix, very hard to get at just got to grit your teeth and get on with it. Worst job to do on relay, got to take all dash out on all the heating box paying in backside but worth it when done - Darren Nicklin from England

Citroen Relay 2004

The heater matrix on my Citroen Relay is leaking. I put sealer in to the tank but it is still leaking. Does anyone know of any remady to solve this problem without replacing it? It would be a big job.

Citroen Relay 2008

Hi, my Relay has had a new battery fitted after it wouldn’t start but now the battery warning light comes on when I start to drive it. Any help would be great.

Citroen Relay 2000

Hi, a yellow light showing a key keeps appearing on the dashboard plus the van isn’t always starting up. Any ideas what the cause is? Thanks (1.9 diesel)

Answers

Hi Abi, same with mine, check oil and top up, or change oil filter. Worked on mine, wait 24 hours after good run should go out. Best of luck - Paul Cross from England

Citroen Relay 2004

My Relay stops, engine management light comes on, leave a few seconds and it starts. Try to accelerate to much same thing all over again sometimes putting out a lot of smoke. Why?

Answers

It happened to me if smoke gets severe will ruin the cat (£1,500) the EGR valve had collapsed causing it to be locked in one position and caused every item of exhaust to go through cat rather than some recycled back into the engine as it should do - Ray from Durham

Citroen Relay 1998

Where is the power supply to the Relay for the power steering motor takeen from? Not the heavy duty one but small cable.

Citroen Relay 2007

What is the correct tyre pressure for the Citroen Relay van?

Answers

Hi, open the passenger door and on the frame on your ride hand side, (towards rear of vehicle), you should find a sticker detailing the tyre pressures for your vehicle. This is incorrectly reported in the handbook. Citroen are twats and the person/s responsible for translating and proof reading the drivers’ handbook should be shot! - Ray Man from England

Citroen Relay 2006

If possible, could you please tell me what the average fuel consumption is on the 2L and 2.2L models of around the 2006 year period?

Citroen Relay 2005

Why does my ABS light stay on?

Answers

Hallo Bill! I’d say most likely you have an ABS sensor gone and would need to plug in a diagnostics to pinpoint the corner that has failed. I hope this answer helps - Gav Duff (GD Autos) from Ireland

Citroen Relay 2007

My oil light flashes for about 20 seconds every time I start the engine. I have had a new switch fitted but the same problem occours anyone with any idea. The oil is full on the dipstick.

Answers

I’ve had the same problem on 206 engines and it’s always been cheap oil filters. Change the filter for a gen one and see if this sorts it out. I’ve done about ten 206 engines and all been okay. Hope this helps - Jason Hall from England

Because on that vehicle you have to reset the oil parameters after service. It needs to go on a computer to do that - Chris Neesam from Durham

Citroen Relay 2010

I have a Citroen Relay van. When driving the fuel gauge intermittently drops and the warning light comes on, only for a few seconds then it’s okay. Any idea why?

Citroen Relay 2005

My relay van is losing water by pushing it back out through the filler tank. I have tried running without the thermostat and then replaced it with a new one. I have flushed the whole system. There is no water in the engine, could it be the water pump? The water coming out is a brown rusty colour. Thanks.

Citroen Relay 2007

I have condensation on the inside of one headlight. What can I do to remove it without buying a new unit?

Answers

Hi, you will have to wait for a dry day, remove the bulb cover on the back of the headlamp and dry out using a hair dryer, waving it around the front and back, be patient, it will work, then get some sealant from Homebase and carefully run a fine bead around the glass seal and any gaps at the back of lamp BUT NOT THE BULB COVER, then gently smooth off with a damp finger - Shaun from Sussex

Citroen Relay 2008

My wipers only work on fast speed, they are not working on 1 and 2 speeds. Can you please advise?

Answers

Sounds like a relay problem. Replace wiper relay on board, simple enough - John from Ireland

Citroen Relay 2005

Hi, the radio has locked with 4 dashes fixed on the screen, so I am unable to enter the radio code. I just purchased the van so presumably someone tried to enter the code more than 3 times and it’s gone into safe mode? Any ideas how to get the cod /code sign back up to enter correct code? Many thanks, Steve.

Answers

I had the same problem with my 2003 Relay, was told to remove radio, on top is a ref - no. I had to contact dealer and give them number to get code, this did the trick - Joe Enguita from Durham

Citroen Relay 2006

Hi, can anybody help? I’m having trouble starting from cold but once warm it is OK? (2.2hdi)

Citroen Relay 2004

When I dip my clutch it makes a loud noise like an alarm but I’m not sure if the clutch needs replacing as it works the same as it always has. Can anybody help or advise?

Citroen Relay 2005

How much is it to get new brake pads fitted?

Answers

Hi Dan, I’ve just had new pads fitted on my 02 Relay - the pads cost £20 and a local garage fitted them for me for £20. So, any price from £40 to £55 would be average - Gary Kilkelly from Lancashire

Citroen Relay 2007

Hi there! I have just bought a 2007 Relay van, have had it a couple of weeks and was driving along when the van felt like it missed a couple of beats and the engine management light came on. So I kept driving, to find a lay-by, but the engine died and would not start. It turned over but wouldn’t start. The engine lock light stays on. I can’t get a reading from the ecu. Any ideas??? (mwb 2.2)

Answers

Behind nearside head lamp, (remove lamp) 3x philips screws in covers top and bottom, 3x 10mm bolts for lamp, you will find wiring harness has been rubbing off bracket and shorted out feed to ECU, cut back wiring and repair, check fuse in interior fuse box next to drivers door held in with 2x screws - Dale Royal from Durham

Citroen Relay 2008

What are the upper and lower greenband driving rpm’s? (4.2t)

Citroen Relay 2007

The rear and side doors always auto-lock when closed. Does anybody know how I can disable this function? (LWB)

Answers

Very good question! My van used to do this but somehow I managed to disable this function. I now want to enable this and have been trying, on and off for the last year and a half without success. It states in the handbook that you scroll though to option 7, I think using the mode button and the button on the stalk. It should display on the dash what function you’re in. However, the way the handbook reports the order the menu should be displayed doesn’t correspond with what is actually happening on the dash display. I have a nagging feeling that I did disable it via the menu on the radio; that will teach me for having a play with my new van! Good luck - Ray Man from England

Citroen Relay 2002

I have a Citroen Relay 1000TD 2ltr HDI 2002. It is a right hand drive - I am English but live in Bulgaria. I bought the van from a Bulgarian guy who had lived and worked in London for 8 years and he bought the van from a Polish guy who lives in London to move his belongings back to Bulgaria as he and his wife have moved back, he then put the van up for sale as he had no further use for it. I purchased it from him in March and have used it twice. I first took it to a garage to have a full service including belts, it also needed a new hub and bearing when the garage checked it, but when it came the part would not fit as the European parts do not fit the UK model. I had to have the shaft skimmed to fit the parts, also the previous Polish guy had welded one of the rear shock absorbers instead of replacing it so had that replaced and the drive shaft on the opposite side had to be rep;aced. I then set of for the UK to visit my family when I reached Novi Sad in Serbia I had problems with my accelerator: it kept losing power and the red light kept coming on and in the end had to turn back to Bulgaria. I took it to the garage and explained they said there was not a problem. The next day I set off for UK in my car instead as I did not trust the van. When I returned I needed to use the van to go to Yambol which is about 220 km from were I live - I got about 20km then the lamp came on again and lost power again so had to turn back again, took it to the garage and they checked on the computer and it said that the accelerator pedal was the problem, but when they checked it already had a new pedal on but they ordered a new one but between then they checked everything and found out it is not the pedal it is the computer that needs replacing as the one that is on is from a Volkswagen. Now I am having a problem finding a computer to fit the van - I would prefer a second hand one as the new ones are very expensive but I am finding it hard in Bulgaria to find one to fit my van. In Europe the van is called a Jumper and in UK the Relay. Why are the parts different? I was also told that the parts from a Fiat Ducato and the Peugot Boxer also fit the Citroen. Is this right does anyone know? (2.0TD HDI)

Answers

Sorry to hear of all your problems. The Citroen relay, Fiat ducato and Peugeot Boxer are the same vans. As long as your dealing with the same engine. I have a UK lwb 2001 model 2.5D I bought it new in Ireland and have used it all over Europe. Your van sounds like a bitsa. Try the breakers in the uk or google for the component you want. Check out ebay. They have sold loads of these vans there is no shortage of used parts. You can search all the EU countries on Ebay by using "advanced search" and checking the box for all regions. I have bought all the components I have required on line from various after market Citroen specialists. So far I’ve never used a Citroen garage - Spencer Thomas from England

Citroen Relay 2004

I’m stuggling to get my Citroen 04 Relay van gears into any gear at all. As you can imagine this is causing major complications... Any suggestions as to why this can be occuring?

Answers

Cause: Water from the windscreen goes down a pipe which pours directly onto the gear change at the gearbox. To repair. Jack up the van and remove the front passenger side wheel. Access to the gear-change is from the underside of the van at the back of the engine. Pour lots of oil onto round gear selector on the top of the gearbox while another person works the gear-change. Then extend the water overflow above the gear-change so the water does not pour onto on to the gear-change when it rains. Hope this helps - Micheal de Buid from Ireland