CITROEN RELAY questions and answers

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Below are the latest CITROEN RELAY questions submitted by visitors to RoadTestReports.co.uk. To supply an answer, simply click on the "Answer this question" link underneath each question. Alternatively, if you want to ask a question, please use this simple form. Please try to make the question as detailed as possible, with all the information necessary for a comprehensive answer included. Please do not use "text speech" or type everything in CAPS LOCK.

Craig, Caerphilly

Citroen Relay

Electric window switches stopped working on drivers side bought new part fitted it it all lights up but won't move windows up and down on either side could there be a fuse blown or any help please

Submitted: 30/08/2017 15:22:05 | ID: 143395

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PAUL CHADWICK, East Sussex

Citroen Relay

Hello. My dab has all of a sudden stopped working. Was fine last night bit this morning would only work on am and fm. When I press the dab on the touch screen nothing happens. Please help. Many thanks Paul

Answers

Needs a software update by Citroen allan from West Midlands

Submitted: 24/08/2017 18:39:15 | ID: 143307

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miller, Essex

Citroen Relay

no indicators at all no sound ie clicking

Submitted: 17/08/2017 08:31:58 | ID: 143148

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Dannie Barrier, West Midlands

Citroen Relay

Citroen relay 2014 mileage flashing. Hands free stopped working and usb stopped working. All at the same time?

Submitted: 15/08/2017 17:50:10 | ID: 143124

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Andrew Boulton , Stoke-on-Trent

Citroen Relay

Number plate lights don't work ,both bulbs replaced (both had blown) at mot station ,still no light and a light on dash to say check no plate light. Do I need to reset the dash and so how do I it? Cheers Andy

Answers

Just had the problem we had to replace the bulb holders due to bad contact because of corrosion Dannie Barrier from West Midlands

Submitted: 12/08/2017 08:10:40 | ID: 143080

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Keith Brown, Tyne and Wear

Citroen Relay

Hi ive got a 2.2 relay on a 53 plate and the steering has all of a sudden gone faulty. Steering wheel first seem straight and there is a lot of heavy buffering when I turn the wheels full lock even when stationary, do you think this is more likely to be the steering rack or the power steering pump olly. Cheer for any help

Submitted: 06/08/2017 20:47:59 | ID: 142961

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Eamon, County Tyrone

Citroen Relay

Hi I have just bought a 2010 relay and when loading the van at night after a short time the interior lights go out automatically before I have finished. I have to close and open the doors again which is a pain. Is there any way to stop this happening

Submitted: 01/08/2017 14:22:05 | ID: 142846

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peter.jones, Essex

Citroen Relay

Just wandering why the left hand side indicator flashes very quick on the dashboard and sounds quick as well but outside flashes normally. The dash is showing that there is a buld.out but everything is fine. There is no.bulb out at all.The right hand side is fine. Just wandering if anyone could help.on advise please. This is a Citroën relay long wheel Base high top end of year 2012 Many thanks Kind regards Pete

Submitted: 25/07/2017 10:34:24 | ID: 142732

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Raymond Richardson, East Riding of Yorkshire

Citroen Relay

how to fit new rollers on side door middle

Submitted: 21/07/2017 17:45:18 | ID: 142674

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Benny, Antrim

Citroen Relay

I've a 2003 Citroen Relay which started life as a mini bus but is now a camper van. I have a problem with the 20amp fuse for central locking/ electric windows, keep blowing. It started when we were going to bed and while inside I pressed the key to lock all the doors but nothing happened. When I checked the fuses in the morning it was blown. I replaced it but each time I try to lock, it blows. I tried all the windows which work if I don't try to lock centrally. I replaced the drivers window motor a few weeks ago but everything was fine up until yesterday, so don't think it's being caused by the windows. Help would be greatly appreciated. I'm

Submitted: 16/07/2017 22:33:34 | ID: 142592

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david hallam, East Riding of Yorkshire

Citroen Relay

hi, where is the wiper motor relay switch, what colour is it,and how many connector pins on it, my van is a 1995 .

Submitted: 11/07/2017 07:12:55 | ID: 142485

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Pat, France

Citroen Relay

ANy one tell me the resistance ranges for engine temperature sensor?

Submitted: 21/06/2017 10:15:58 | ID: 142053

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Iain Muir, Essex

Citroen Relay

Can anyone please help me? The outside temp reading is 67degress. I have searched everywhere to try and find the outside air temp sensor. Could someone please tell me where it is. Thank you.

Submitted: 08/06/2017 17:43:11 | ID: 141804

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Gary Cooper, Lancashire

Citroen Relay

Hi, hope someone can hep me out, I own a '15 plate Relay L3 H2 van which I am in the process of converting in to a camper/day van. I have the back fully insulated, sound proofed and lined and left the bulk head in but cut a section out so the kids can see out the front. I've had speakers fitted in the back but can't see how to wire them in to the head unit. Do I need to replace factory fitted unit for after market unit or is there some way of connecting the speakers? Many thanks in advance.

Submitted: 07/06/2017 22:47:42 | ID: 141787

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MIKE MUROME, Zimbabwe

Citroen Relay

hie i have a 2004 citroen relay 2.8hdi in the mornin it has a hard start .i would like to know the location for glow plugs also when i diagnosed the vehicle it reported that speed sensor had a permanent fault .i would like to know the location for the speed sensor . when i rev flat foot the accelerator there is no power ,it seems as if it loosin power, thank you

Submitted: 31/05/2017 11:13:20 | ID: 141647

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Nick, South Yorkshire

Citroen Relay

Got a 63 plate Citroen relay when driving for a hour or to engine stalls engine warning light comes on and won't turn over for a hour then fires up comes up with to faults hot gases in exhaust and unknown macanical fault

Submitted: 27/05/2017 04:20:46 | ID: 141571

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Nick, South Yorkshire

Citroen Relay

Hi guys I would like help please I have a 63 plate l3 h2 and when I go oblong journey after about 100 mile engine warning light comes on then 10 mins later engine stalls and won't start for about a hour won't even turn over had as out said fault code was hot gases in exhaust fault and unknown machanical fault after a hour starts up no problem no loss of power ?

Submitted: 27/05/2017 04:16:17 | ID: 141570

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Mick, East Riding of Yorkshire

Citroen Relay

Oil Pump failure. I have a 2010 2.2 long wheelbase Euro 5 engine Relay and my son who has the 2012 model has just had the oil pump fail. This has highlighted the fact that a large number of people have had the same very expensive failure. Can anyone tell me if only certain years of manufacture are affected as I am considering having my oil pump on my 2010 van changed as a precaution. For further info it appears that this was first highlighted by ford (the Relay / Peugeot are ford puma engines) and ford did a recall. but not Citroen.

Submitted: 21/05/2017 12:18:03 | ID: 141428

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Tyler, Essex

Citroen Relay

I have a 59 lwb relay yesterday I went down a speed bump and heard a popping noise it instantly made my hazard lights come on with FPSon, the van starts just can't drive it any ideas of what it is and how to fix it Cheers

Submitted: 20/05/2017 09:43:25 | ID: 141406

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tony, Kent

Citroen Relay

Hi i run a fleet of relays twenty one in total there all 66 plates having major problems with fuel injectors and the radiators i currently have 6 off the road due to these faults last month i had nine off the road its never ending the faults are not restricted two different vans repeat repairs are happening . Any ideas why this is happening

Submitted: 19/05/2017 13:58:19 | ID: 141392

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Mick, Wiltshire

Citroen Relay

Gears 4th 5th and reverse not working do I need a new gearbox ????

Answers

It probably would be cheaper to find a used gearbox rather than buy the parts and pay someone to fit them. Even better to buy a reconditioned gearbox if you can afford it. Hugh from City of Glasgow

could well need a replacement box, but i would check the gear lever cables and linkages are all working correctly first. My last relay, 05 plate had a sheared linkage that I bodged a fix on. I would occasionally loose gears and have to adjust the bodge. For a temp fix it lasted 25K so wasn't that bad I guess ! allan from South Lanarkshire

All sorted was a seized gear selector link Mick from Wiltshire

Submitted: 18/05/2017 22:18:42 | ID: 141383

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Graham Smith, Cambridgeshire

Citroen Relay

Have lost all lights, indicators and dashboard gauges/clocks. Engine runs fine, blower and reversing lights work as do hazards. Tracked the problem to the fuse box under bonnet. Power to fuse box, but no power to the relevant fuses. Any guidance gratefully received. Thanks

Answers

Looks like you need a new fuse box. I believe this has been reported on here before by Citroen owners, fuse box connectors become very corroded and fragile due to water leaks. From memory the windscreen washer pump was guilty of leaking / spraying water over this. Hugh from City of Glasgow

Submitted: 10/05/2017 14:28:29 | ID: 141211

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Richard, Lancashire

Citroen Relay

Hi. Got a 2016 L3 H2 Relay Is it normal to have done the front brakes in at 19k? Iv just had to have new pads and disks. I would have thought these would have lasted longer than the tyres which are still current set... Have i been to soft and fobbed off that it due to the weight om carrying. Thanks

Answers

It would seem very low mileage to need pads and discs renewed but it depends on how the vehicle has been driven Some modern brake pads have a high metallic content in them and can be very aggressive for disc wear. Hugh from City of Glasgow

Hi. Thanks for info. The service centre said they get a few of the big vans in with these problems. I am at 3 ton most of the time and higher so i guess its just using a lot of force to stop. I think i wasnt paying attention to the fact that my pads were finished at maybe 16 /17k. Il have to check them every 15000 i guess. Thanks Richard from Lancashire

Admin worker in a busy fleet workshop.. we are getting 2015 and 2016 vans in (particularly Vivaros and Ducatos which are sister to Relay).. the manufacturers give 22k and 24k mileage or two year service intervals, but we have had to introduce an in-between brake check for year 1, 3, 5 etc due to the high number of brake failures in the fleet.. many fail at around 16-18k miles.. not good!! but these vans carry heavy weights too.. so it potentially could be related to weight carried as well as use and style of driving. Had two in this week on 16 and 17k... front and rear disks and pads renewed... one van's front brakes were literally metal to metal. R Evans from Caerphilly

That's exactly what I'm doing now. The service on relay is 30k or 2 years. I'm gonna get mine checked every 15k. I was on metal to metal and grooved disc. Yes you can say I should have noticed earlier but you just think no can't be. Plus my brakes had had a small squeal early on so had not been paying attention to the noises. Even the van put a message up on dash at 19k stating oil change required. Clearly the service intervals are too far apart. Richard from Lancashire

Submitted: 10/05/2017 13:40:59 | ID: 141210

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Ian Tsang, Bristol

Citroen Relay

Hello,so happy I have found you site! it would be great to et some help... I've just converted my relay to a campervan but first thing in morning the van often doesn't start. After I turn the ignition I hear a click and hum and the dash lights come on but nothing else. The engine does not even try to start. I sit in the van trying time and time again and suddenly the van starts normally and sounds healthy. Ive sometimes sat in the van trying for 5- 20 minutes before it starts, on other days it starts first time. It seems to be happening more frequently recently. Odd thing is that it never seems to do it later in the day or if i'm out and about. Ive hears people mention dodgy solenoid, dirty fuel filter, dodgy connections, dodgy relay but I don't know the first thing about vans and don't know where to start. However, if be keen to learn. please help. cheers

Answers

Ian, rule out fuel issue.. your van is not turning over, but making a clicking.. sounds like starter motor or solenoid on starter because there's power routing there.. what it could be.. and a cheap check.. is dirty contacts where the power lead attaches to starter.. a 13mm nut to undo, take off the lead and wire-wool it.. and the mating surface on the starter.. reattach and then do the same where the earth fixes to the chassis. If you do need a new starter don't bother with recon unit or fleabay.. false economy. Starters on Relay fitted with Ford Puma engine tend to suffer early death caused by dust build up. If this is happening it can indicate a DMF is wearing and throwing muck out that clogs the starter. R Evans from Caerphilly

Submitted: 08/05/2017 22:34:11 | ID: 141179

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Mark, Somerset

Citroen Relay

Hi there. Just put a fresh 9 verged camshaft on my Citroën Relay 2.5d van, year 2000. I think the pump timing may be slightly out as it is blowing white smoke. I know that the pulley on the end if the camshaft and the pulley on the injector pump can be adjusted because there are slots behind the bolts holding them on. Could you please advise me of the best way to go about adjusting things so that there's no white smoke. Many thanks in advance. Mark.

Submitted: 02/05/2017 20:20:03 | ID: 141058

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Jamie beggs, Wiltshire

Citroen Relay

Hi there I have pushed the button on the ignition barrel and turned the key backwards, now I can't figger out how to turn it back. Please help as it's my farther inlaws van. Many thanks Jamie

Answers

Just had same problem 07 reg ,I have replaced the whole lock for £100 with genuine new Fiat one ,from Citroen £500.000 ,but van started okay ,now the immobiliser lock light is on and she wont run . tony from Wiltshire

Submitted: 29/04/2017 12:24:48 | ID: 140996

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Pip Terry, Merseyside

Citroen Relay

Mine is a motorhome converted by Rapido and is LHD. RHS door electric window has packed up (luckily in the closed position). Have removed the door panelling but nothing obvious, any help please.

Answers

Pip, first need to find out if it's the switch, the wiring or the regulator.. does the window open from any switch rhs or lhs? If it opens from pushing button on one side but not the other, it's the switch which you could try stripping it and cleaning it out and reassembling (it worked on my 57 plate relay) If not, there could be wiring/fuse issue and I'd suggest checking for power TO the switches and then power to the regulator to isolate the issue. If you get to the point where there IS power to the regulator.. then it's the regulator! ching-ching R Evans from Caerphilly

Submitted: 25/04/2017 14:24:39 | ID: 140891

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clivedyer2@hotmail.com, Devon

Citroen Relay

i have clattering noise in all gears,which reduces as I accelerate through the gears,if I put gearbox in neutral when moving the noise stops,,also pushing clutch in when stationary reduces clatter,noise is on nearside of vehicie near 5th gear cover, all gears work fine,will 5th gear rattle when worn? many thanks.

Submitted: 25/04/2017 14:19:06 | ID: 140890

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B pepper, West Yorkshire

Citroen Relay

Please could you tell me the size of torx to remove double passenger seat in front thank you

Submitted: 16/04/2017 15:28:56 | ID: 140673

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Kris, Essex

Citroen Relay

I have just ran up 191K with my van. I had the low oil pressure warning light come on for the 2nd time. 1st time my oil pump failed. This week I have been told that I need to put a new engine in it, as I am past the life time of the engine. Been told that I have 40K more miles out of this engine than normal. Have always serviced it every 30K. and it just passed it's first MOT end last month. Is it normal that Citroen's engines only last around the 140K? Van has done multi and long distance UK & Euro work

Submitted: 15/04/2017 20:24:39 | ID: 140657

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Dennis, North Yorkshire

Citroen Relay

heater running cold all the time had a leak in the matrix got that fixed , had a pipe burst on me if i keep the top on tight pipes get solid is this a gasket problem many thanks

Submitted: 08/04/2017 18:40:07 | ID: 140499

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martinsaynor@gmail.com, Lancashire

Citroen Relay

Hi can anyone help when driveing the engine management light comes on and goes into limp mode when the AA comes out they reset the code then it lasts for a day or two then it comes back on any idea what it is ??

Answers

Din't the AA man tell you the fault code in the ECU? There's so many issues it could be to cause an EML and limp mode.. you really need an idea from the fault code where to start looking or it'll cost you a packet R Evans from Caerphilly

Submitted: 04/04/2017 20:12:42 | ID: 140408

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Benjamin Newson, Somerset

Citroen Relay

I have my brand new works van and wondered what the H symbol means. Nothing on the symbols in the handbook shows a meaning. I'm guessing it has something to do with the gears?

Submitted: 30/03/2017 13:15:17 | ID: 140282

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anthony pearson, Northumberland

Citroen Relay

hi all my relay had a fuel pump gasket replaced now will not start up I have checked fuel lines in to pump that's ok the return to tank pipe is ok but no fuel into pump in engine bay to injectors rail how to fix it ?? thanks

Answers

there are fuel cut out switches on the relay.. and a procedure to reactivate it.. first button to press us under the right hand side of dashboard.. the second button to press is in the battery compartment.. and they must be pressed in that order. R Evans from Caerphilly

Submitted: 29/03/2017 12:42:53 | ID: 140244

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Geoff Hancock, Herefordshire

Citroen Relay

hi all My model not in the drop down box. It's a Citroen Relay 2.2 MWB 2007 central locking won't work. Changed the battery in the fob but still not locking. Lights flash but only similar to when a door isn't shut properly. It means I can't open the deadlock on the side door either. Any suggestions?

Answers

sliding door drops.. doesn't meet the contacts and messes up the locking.. adjust the sliding door.. I'd suggest. R Evans from Caerphilly

Submitted: 22/03/2017 10:00:27 | ID: 140070

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James, Norfolk

Citroen Relay

Hi all, converting a van into a camper and want to upgrade the stereo. Just wondering what the black box is under the stock stereo as it's going to be in the way of a double din. Cheers.

Answers

on pre 2015 Relay you can take everything out the way to make double din... but you will have to cut/file some plastic out of the way to make it square R Evans from Caerphilly

Submitted: 21/03/2017 20:52:28 | ID: 140063

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richard morris, Lincolnshire

Citroen Relay

what oil should I use please

Answers

It depends on exactly which engine you have, it will be either 5w30 or 5w40. Mick from Portugal

hi all I know is its diesel 1997cc richard morris from Lincolnshire

Synthetic 5w40. Mick from Portugal

5W30 will also work fine... synthetic R Evans from Caerphilly

Submitted: 08/03/2017 18:51:42 | ID: 139655

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Shirley Beattie, Norfolk

Citroen Relay

Citroen relay 2.2 2004 starts up ok then cuts out whithin 20 seconds

Submitted: 06/03/2017 23:17:56 | ID: 139563

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Chris Hunt, Gwent

Citroen Relay

My van will not pull away after any gears are engaged

Answers

Possibilities include: complete clutch / DMF failure or gearbox failure or drive shaft / joints failure. Hugh from City of Glasgow

In addition to Hugh's suggestions it might also be worth checking the gear linkage between the lever and the gearbox in that whilst you may be moving the gear lever it might not be actually transferring that movement to the gearbox selector rods. Mick from Portugal

Submitted: 03/03/2017 13:27:37 | ID: 139403

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peter, Swansea

Citroen Relay

hi ive got a citroen relay 2010 plate its a 2.2 hdi the cables have broken off the mass sensor ive found another plug that fits but colours are different does anyone know what order they go in colour code thanks peter

Submitted: 27/02/2017 18:39:02 | ID: 139267

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