CITROEN RELAY questions and answers

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Below are the latest CITROEN RELAY questions submitted by visitors to RoadTestReports.co.uk. To supply an answer, simply click on the "Answer this question" link underneath each question. Alternatively, if you want to ask a question, please use this simple form. Please try to make the question as detailed as possible, with all the information necessary for a comprehensive answer included. Please do not use "text speech" or type everything in CAPS LOCK.

Max Linder, Shropshire

Citroen Relay

I have just bought this van, all ok but N/S indicator reports bulb failure. ALL BULBS WORK. I have changed all bulb to Quality bulbs and now works correctly for 9 secs before failure warning comes up. O/S works fine. Idea please

Answers

Relays are known for poor wiring in the rear clusters.. particularly the connectors from main wiring loom to the light unit itself.. check they are clean and making good contact.. use a scraper of sandpaper to tidy them up.. what I did on mine in the end was solder a length of wire directly from the return in the circuitboard in the light cluster and attach the other end to earth point in bodywork.. worked fine# R Evans from Caerphilly

Submitted: 25/09/2016 19:51:58 | ID: 135455

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Richard, East Sussex

Citroen Relay

i have a relay 2015 model and the hazard lights are flashing constantly? Any ideas? hit a bit of a bump in the track on the way in all ok, stopped for a while whilst working and now the van starts and drives but the hazards are flashing!

Submitted: 23/09/2016 19:27:04 | ID: 135408

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Barry, Aberdeenshire

Citroen Relay

how to calibrate relay 2013 after battery change

Submitted: 13/09/2016 20:49:10 | ID: 135159

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Barry, Aberdeenshire

Citroen Relay

How to collaborate key after battery change

Submitted: 13/09/2016 20:46:34 | ID: 135157

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Eddie Brown , Hertfordshire

Citroen Relay

I have to replace the centre seat belt. The belt reel is hidden underneath the seat and I cannot see the securing bolt. How do I access it? Does it require the seat to be removed?

Submitted: 10/09/2016 11:17:39 | ID: 135074

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Alan Moncrieff, Tyne and Wear

Citroen Relay

HI, I don't even know if I've selected the correct model type...all my V5 says is RELAY 35 HDI 120 LWB..... I am having problems as of Sunday when the dashboard is warning me that one of the rear doors is open -even though it isn't- and the central looking won't lock the passenger door, side door or rear doors, just the drivers door only. I don't have the remote key, just two spares that were made, so I manually put the key in the door and it's been fine since I got it but developed this fault. A local mechanic friend said he couldn't see anything wrong with wiring or anything like that. The sensors seem fine as far as I can tell. He is suggesting we get a new central locking system but I can't even find anything suitable for a 2008 online. Also, I bought a box of the blade two pin fuses and as I don't have the manual (as it didn't come with the van last year) I thought i'd change ALL of the fuses, but even that seems to be a grey area as the new fuses aren't just in red or brown etc they seem to come in a couple of shades each and there is nothing to advise what amp they are....good grief?!?!?!?

Answers

Alan.. the sliding door on a Relay of that age is a common failure point. the central rollers wear and the door drops preventing the contacts in the door meeting the receivers in the pillar. Check rollers for wear first and if OK, adjust the middle rollers. I can get you the Citroen part numbers for the components and the wiring layouts if you need them,, but the door roller is a cheap fix. You won't get half the central locking stuff online - dealer only.. ching ching. Fuse ratings are all standardised according to their rating and easy to find out.. basically, the ones you'll need to bother with are: orange is 5A, red is 10A, blue is 15A, yellow is 20A, clear or white is 25A and green is 30A. On your van, you probably won't encounter any other.. and the main fuseboard near the steering wheel will be predominantly red and blue midi size fuses with an occasional yellow. There's another fusebox in the engine bay to the right and under a cover. They hold the larger Maxi fuses and will be 40, 50 or 60A. Never replace a broken fuse with one of higher rating until you fix why it blew... and on that.. why change them if they're NOT gone?? R Evans from Caerphilly

Hello R Evans from Caerphilly. Thanks very much for your reply. We'll have a go at the middle rollers, that's a good tip. If you have time we'd appreciate the part numbers, that'd be great. We have a neighbour/mechanic friend but he has a lot on his plate...family matters and work so he hasn't really got time to look into our probs at the moment. It's had us pulling our hair out. thanks again, Carol Carol Moncrieff from Tyne and Wear

Send me an e-mail to fb1051 at btinternet dot com and I'll get them sent to yo in replies. They will be in PDF document format. R Evans from Caerphilly

include in the email your chassis number so I can identify your vehicle and which parts you're looking for. R Evans from Caerphilly

PS.. the chassis number won't identify you or where you are or anything dodgy.. just what parts went into your van originally R Evans from Caerphilly

Submitted: 08/09/2016 13:45:09 | ID: 135019

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gaby, Cheshire

Citroen Relay

hi i just want to ask if the relay 2006 2.2hd lwb does have indicator flash when i am using the central remote lock? if not can i do to flash the indicators when i am using the remote central lock? thanks

Answers

Gaby, the later 2006 models (Relay III) flash when locking or unlocking.. not sure about Relay II. If yours don't flash then it could be (pardon the pun) a faulty relay .. unlikely to be the fuse or your indicators wouldn't work at all. R Evans from Caerphilly

Submitted: 05/09/2016 19:47:11 | ID: 134941

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Brian firth, West Yorkshire

Citroen Relay

Where does the pollen filter live please

Answers

Brian, if you have the 2006 -on version then it is hidden behind the central glovebox... open it and there are three torx screws to undo.. remove and pull the bar they were fitted away from the opening part. The opening part will then open fully (or remove it) and exposes a black panel that's held in place with two very small screws and then clips. undo and remove panel which is abt a foot by four inches to reveal the opening where pollen filter is. you'll need to squash the filter to get it out and same to insert new one. R Evans from Caerphilly

Submitted: 02/09/2016 11:59:28 | ID: 134849

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ray newton, Lancashire

Citroen Relay

Unable to select 5th & reverse gear ??

Answers

pre2006 models had issue with bearing on fifth.. can be accessed via panel on the side of box to replace... but get a mechanic to do it. R Evans from Caerphilly

Submitted: 01/09/2016 22:05:02 | ID: 134835

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Libby, Denbighshire

Citroen Relay

Hi I have just bought a relay 33HDI 120LWB and need to tax it, I can't find any information on line but think it has Euro 5 engine which attracts a lower tax rate. If it has would the DVLA website know that when I type the reg in or would I have to inform them and provide proof? Not sure where I can find details of the engine. thanks

Answers

the emissions applies to cars.. not vans.. your vehicle will be £230 a year to tax R Evans from Caerphilly

Submitted: 31/08/2016 13:47:13 | ID: 134788

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John, Berkshire

Citroen Relay

I am looking to replace the head gasket on my van, and just wondered if there is something like a Haynes manual that I can buy for help. Also,is it straight forward to remove the front to make access easier. I cannot seem to find anything at all. Thanks

Submitted: 29/08/2016 15:34:08 | ID: 134740

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samuel boytd, Lincolnshire

Citroen Relay

Where is the diagnostic plug in point the van 2 .2 diesel 08 rev.. Thana k you

Answers

I have a 2010 and my plug is with the fuse,s on the right hand side of the dash. Try there. John from Berkshire

obd port is to right and below steering wheel behind a cover that's held in place by two screws. many diag scanners won't 'talk' to the Citroen ECU tho.. search on you tube and get a small clip showing where it is. R Evans from Caerphilly

Submitted: 29/08/2016 11:26:28 | ID: 134734

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Jonathan, West Yorkshire

Citroen Relay

Parked up fine no problem has fuel no lights on turns over but won't start, battery good. Immobiliser? Model not sure but 2.8 diesel Luton body

Submitted: 28/08/2016 17:05:48 | ID: 134728

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Darren, Cambridgeshire

Citroen Relay

Citroen relay x250 with 3.0 engine has just started to produce a screaming noise from either the fuel filter housing or something hidden below it? Does the fuel filter have any moving parts inside that could do this? Noise changes to a duller scoring / vibration noise if I switch the engine off but leave ignition on. It is not fan belt slippage or fan as I have checked. Many thanks for help in advance :-)

Submitted: 26/08/2016 23:20:02 | ID: 134684

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martin, Derbyshire

Citroen Relay

Hi my Citroen relay 2,0 diesel has just started an intermittent problem it seems to happen under load ,the engine fault light comes on and van stops ,it says on the dash display oil high ,and when I pull over and restart the engine it starts ok and drives again no issues any ideas please .I think it may need oil change or its a sensor issue

Answers

Check oil level on dipstick mate.. if it is high you could be heading for overrun engine.. get oil change anyway. R Evans from Caerphilly

Submitted: 25/08/2016 19:06:04 | ID: 134645

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Ray, Warwickshire

Citroen Relay

I lifted the bonnet & noticed oil in the water expansion tank. Checked oil dip stick & found it empty. I do a lot of miles, it is at 194k now, but has had every service at due time plus interim oil changes between. On my last journey I experienced no problems & no dash board warnings came on. The engine was at normal temperature all of the time. I suspect it is a head gasket or may be cracked head. How can I tell if head is cracked? Can this be an expensive job?

Submitted: 21/08/2016 11:07:43 | ID: 134527

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trevor, Hampshire

Citroen Relay

have you a oil cooler cheers

Submitted: 15/08/2016 20:05:23 | ID: 134379

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David Armstrong, South Lanarkshire

Citroen Relay

Hi, I have bought a 2010 Citroen Relay L3 H2 panel van to convert into a campervan. I want to remove the storage area above the cab and there is a cross-member that goes across the width of the van about eye level height, presumably to hold the weight of anything stored in that space. Does anyone know if this is a structural support that is bracing the roof or can it be removed? I know that some of the motorhome converters remove this but not sure if they add any additional support to the roof when doing so. I will not be removing any structural supports elsewhere. Thanks David

Answers

David.. did a huge reply.. site rejected it.. basically the side to side is structural.. I did camper conversion and left mine in. R Evans from Caerphilly

Submitted: 11/08/2016 09:36:52 | ID: 134277

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Andrei, Berkshire

Citroen Relay

Hi, Does anyone know where's the location of the glow plug relay unit on Citroen Relay 2007? Appreciate any answer, thank you.

Submitted: 07/08/2016 09:25:33 | ID: 134167

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Maurice Humberstone, Southampton

Citroen Relay

The Relay leaks oil, has lost nearly all power and hydraulics, what is the problem?

Answers

Maurice, you'll need to get someone to have alook, mate, rather than rely on replies here.. need to establish what 'fluid' it is leaking.. engine oil gearbox oil, PAS fluid or what? Then.. need to find out from where and why.. broken pipe, failed seal, loose connection.. so many possibilities to consider.. but loss of hydraulics may suggest the 'oil' you said is leaking is in fact PAS fluid which might be red or a reddy colour... before even touching on the power loss. R Evans from Caerphilly

Submitted: 24/07/2016 09:11:41 | ID: 133777

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Rachel, Yorkshire

Citroen Relay

Hello, I am wanting to fit rear windows in my 2004 Citroen Relay but can't find where to get any from. There is lots of info on 2006+ models. Can anyone help? Rachel

Submitted: 17/07/2016 19:58:04 | ID: 133593

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Robert Elder, City of Glasgow

Citroen Relay

We have an intermittent knock coming from front axle it doesn't need to be over rough roads. it will clear and not return for miles. It has been to dealers who can't find fault. I have also had vehicle over pit with no sign of wear in usual suspects. It has 28000miles on the clock. On my way to the garage it did knock twice but nothing on return trip and again nothing on road test this morning.

Submitted: 14/07/2016 12:46:27 | ID: 133518

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Barry L, Kent

Citroen Relay

Been offered one of these vans cheap however the engine management light is on and it only revs to 2000 and only does about 50mph maximum. A mechanic said it probably needs the DPF regenerating. Does this sound like a reasonable diagnosis or are there other issues I need to be wary of please ?

Answers

Reasonable and feasible if it has dpf. Older vans like my 57plate don't and eml with limp mode could be big trouble... need to get it plugged into diagnostic to get codes in memory.. while the dpf is feasible..I wouldn't take the seller word for it... think why is he selling CHEAP ..dpf not a difficult fix and a working van is less likely to need regen anyway.. pointing a little more towards troubled vehicle.. with need for further investigation first R Evans from Caerphilly

Submitted: 12/07/2016 18:18:15 | ID: 133470

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Jeff hall, Durham

Citroen Relay

Low oil level is coming on when you switch ignition on, but has oil on dip stick

Answers

Jeff, you may have a faulty oil level probe... depending on what variant of engine you have R Evans from Caerphilly

Submitted: 06/07/2016 20:44:55 | ID: 133300

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Daren, South Yorkshire

Citroen Relay

Hi I've just bought a relay 2.2 l3 2010 van with a factory set speed limiter set rapt 62mph . How do I get this reset , I'm pretty sure it's set in the ecu . Has anyone any experience of sorting this ,and how much would it cost. Many thanks Daren

Answers

I there I had the same problem Exeter citroen can do this for the cost £60.00 plus vat so any citroen garage should be able to help you Graham Willis from Devon

contact a tuning specialist and negotiate a price... you'll get it cheaper than £60. I have the equipment to do it, but it'll cost you more than that in fuel to get here and back ! R Evans from Caerphilly

Submitted: 01/07/2016 22:57:54 | ID: 133185

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Andrei, Berkshire

Citroen Relay

Has anyone got some advice on how to change the glow plugs? I've got a 2007 Citroen Relay, 2.2HDi, 120BHP. Many thanks!

Submitted: 29/06/2016 13:45:34 | ID: 133093

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John, Leicestershire

Citroen Relay

Window wipers stop no reason then after a while may start again, not good when on along journey can anyone help or know why this is happening.

Answers

windscreen wiper not working Alistair Robertson from Aberdeenshire

John, sounds like the stalk has gone defective. Were it the motor itself, it wouldn't go at all but you could try uncoupling the wiring connector and cleaning it. R Evans from Caerphilly

Submitted: 29/06/2016 11:48:24 | ID: 133089

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Dom, Greater Manchester

Citroen Relay

hi can anyone help??? my citreon relay 07 that i have fairly recently bought the back door central locking doesnt work at all, all my other doors including the side door all work on fob spot on but just not the back door, there is no sound when i press the fob on back door also the central locking button on dash locks all doors but again just not back, iv had the panel off and the connection block is joined together and wiring seems in tact i think, i have a 12v tester that i use for electrical work but iv no idea where to or how to test if there is power going to the locking mecanism, my key barrel in back door has recently snapped so it wasnt a prob locking my door manually before but cant even do that now so if anyone can help that would be much appreicated ????? if this is dodgy earthing or harness how do i test them???? thanks dom.

Submitted: 26/06/2016 19:50:11 | ID: 133024

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pete, Essex

Citroen Relay

hello i am looking for a wiring diagrame for the usb import on my citroen relay van year 2012. i have just purchased the van and the original radio had been stolen and they had cut the wires behind the radio. i have had it fixed but i have found that the usb doesnt work and have found out that the wires behind had been chopped as well. what i need is a wiring diagram just to show me where the wires from the usb import in the glove box go to. many thanks kind regards pete.

Submitted: 23/06/2016 18:22:25 | ID: 132929

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David, Lancashire

Citroen Relay

Has any one had any issues with head gasket? On a 12 plate 43k. A coolant hose has split, been replaced but now showing signs of head gasket gone, seem to have lost pressure when starting, had Some test done at a garage( carbon???) they said gaskets though another garage and a citreon dealer not convinced as they haven't came across gaskets going before??? On this engine. Thanks

Submitted: 23/06/2016 13:29:05 | ID: 132916

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steve, Lincolnshire

Citroen Relay

Hi, 2009 lwb hi top diesel citreon relay, side sliding door will not unlock from remote /can anyone help regards steve

Answers

If you change the switch which has 3 contacts on it should cure the problem I had the same thing happened on My 2007 relay thanks Paul Cruze from Tyne and Wear

Submitted: 21/06/2016 18:59:13 | ID: 132856

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Ozzy, East Riding of Yorkshire

Citroen Relay

How do you remove fuel filter top to replace paper type filter. Thanks in advance ??

Answers

with the housing firmly in situ you should be able to twist it to release it.. then take off the housing to remove it completely. the top is castellated and there is a tool Citroen use, but generally shouldn't need it unless someone has overtightened it. R Evans from Caerphilly

Submitted: 21/06/2016 15:55:53 | ID: 132851

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Ozzy, East Riding of Yorkshire

Citroen Relay

How do you remove paper type fuel filter top off unit? Thanks indvance.

Submitted: 21/06/2016 15:53:23 | ID: 132850

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ian lockley, Nottinghamshire

Citroen Relay

turn ignition on air bag light on... dash goes through test airbag light goes off.... then comes on again after test+ stays on. only air bag is on drivers side r/h/d . horn works all lights work all indicators work. steering wheel is not set to 12 0`clock ,may have been removed before or tracking is out. van converted to campervan converted by wild ax rgds. idl

Answers

If they took out the bench seat and replaced it with singel seat, they may have botched up the wiring to the pyros.. they should have removed all pyros from bench.. passenger and middle pyros.. and strapped the passenger pyro under the new seat... otherwise the system detects malfunction. They could have clipped the wires and connected a resistor, but that can produce faults. R Evans from Caerphilly

Submitted: 19/06/2016 22:31:24 | ID: 132809

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Andy, Suffolk

Citroen Relay

Hi I have a 62 plate sub citreon relay enterprise van with only 13,000 mile, it's developed two faults. The first was the central locking on the key fob dies not work. If you you the key in drivers door it lock all doors but when you try remote nothing happens no clicks . I've tried the reset of key fob no noise nothing dead,,! Now another fault engine fault light on code red as P2102 throttle actuator voltage low! Tried reset three time then after approx two mile it's back on again,,,! Can anyone advise please. Thanks in advance

Submitted: 18/06/2016 21:46:07 | ID: 132778

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Paul, City of York

Citroen Relay

Can you help I need to remove the windscreen washer pump, have removed bolt in engine bay also wheel arch protector but am unable to see how to get bottle out. Do I need to take front bumper off ??

Answers

Paul you shouldn't need to get the bottle out.. the pump is push fit into the bottle with electrical connector and small gauge rubber hose that goes to the jets.. pull upwards to release and then tilt towards the engine to remove.. agred it is a close space with the PAS reservoir but it should be possible. R Evans from Caerphilly

Submitted: 14/06/2016 17:33:17 | ID: 132667

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Anthony, Hampshire

Citroen Relay

Hello, could you please tell me how to make my indicators flash when I unlock using central locking key? I am sure they used to do it but now it seems to have stopped. All lights etc are working. Hope you can help with this very minor problem. Kind regards.

Submitted: 13/06/2016 03:30:22 | ID: 132602

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Anthony, Leicestershire

Citroen Relay

Red Battier light go on and off ,the first 2 mins when starting.

Submitted: 12/06/2016 20:39:25 | ID: 132600

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Ron keeble, Kent

Citroen Relay

The mileage indicator keeps flashing and the left turn light says there is a fault but they work perfectly

Answers

flashing mileage indicator is a service reminder, I think.. get it reset. The lighting thing is prob due to loose or poor contacts in the bulb housing.. most likely to be rear cluster. The 'bulb out' warning system operates on lower voltages than the 12v and unless the contacts (or earth) are good, it can indicate a faulty bulb.. but the bulb will still work. R Evans from Caerphilly

Submitted: 12/06/2016 07:58:02 | ID: 132578

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Dave, East Sussex

Citroen Relay

Anyone know how to open the bonnet, have pulled the handle in the cab but won't release the catch ? Any ideas

Answers

The cable has stretched on mine but I can usually open it with a bit of messing around. Push the centre of the bonnet down to push it right into the catch. Then literally yank the handle inside if it doesn't pop first time repeat. It always works within 3 attempts on mine Roger from Essex

Use two people.. one push the bonnet down while the other pulls the catch. reasons that cause this can be... lube the catch mechanism with white grease or copper grease..lube the inner cable with engine oil... adjust the position of the catch mechanism... it could be too tight And the rubber buffers may need adjusting R Evans from Caerphilly

Submitted: 02/06/2016 21:07:22 | ID: 132307

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