Questions and answers
Ask and answer questions on a variety of CITROEN GRAND C4 PICASSO models. Help and advice on everything CITROEN GRAND C4 PICASSO. Feel free to ask and answer as many CITROEN-related questions as you wish.
Search the questions and answers section:
Below are the latest CITROEN GRAND C4 PICASSO questions submitted by visitors to RoadTestReports.co.uk. To supply an answer, simply click on the "Answer this question" link underneath each question. Alternatively, if you want to ask a question, please use this simple form. Please try to make the question as detailed as possible, with all the information necessary for a comprehensive answer included. Please do not use "text speech" or type everything in CAPS LOCK.
I am having problems with the centre screen on my Picasso Grand C4 exclusive (2010. 22,000 miles). This is an intermittent fault, when the ignition is turned on, centre screen stays black with no radio and no information display. After a short time 2-10 mins it comes on and will stay on for the duration of the journey. I have had it in to Citroen main agents in Sale Cheshire but no fix - they say it may be this and it may be that, from new radio unit to new instrument unit but could not guarantee a fix. Has anyone else come across this problem?Regards John Manchester
Dear John from Manchester There are a few Posts with similar probs on this page ,mine being one of them. I bought my car C4 exclusive in September .Days after purchase the upper screen had intermittent failure. I returned the motor ,they could not locate the fault even after keeping the car 2 days . The dealer eventually contacted Citroen (dont know why they didn't in first place) And they were told to replace the dashboard which is a sealed unit. this was done took just over an hour and has solved the problem. Regards and good luck barita Keeble from Vale of Glamorgan
Barita Keeble from Vale of Glamorgan. Thanks for the reply, I will forward it to the Citroen Technician in Sale Cheshire. After another visit this morning he said he thinks it's the radio unit and priced me a replacement at £920 +fitting and programing to work with my car. I will call again and see what he says to your reply tomorrow. I will post the outcome. Thanks once again. Kind Regards John from Manchester. John S. from Greater Manchester
Barita Keeble from Vale of Glamorgan. Update, after discussion with technician on Friday. I have decided to live with it for now and see if a sure fix is forthcoming in the future. Thanks for your input Barita. Kind Regards, John. John S. from Greater Manchester
Submitted: 12/11/2014 21:55:25 | ID: 106125
Hi, I have a 2010 C4 Grand Picasso with 54,000 km on the clock, it`s an import from the UK. I purchased the vehicle from a Citroen dealer in Ireland back in February 2014 so it still has a warranty. The vehicle is driving perfectly since I've had the car, but every now and then when I park up the car and switch off the ignition I can hear a humming sound from underneath the bonnet for about 30 seconds and then it stops! Now it only happens intermittently but it sounds like a high pitched spinning noise and then slows down to a halt and then stops! Could anyone have any idea what this is, could it be my turbo or a fan of some sort or indeed something else? I presume I should have this looked at by a Citroen mechanic? Many thanks Paul.
Submitted: 04/09/2014 10:42:45 | ID: 102589
Hi i bought the car in Feb this year. initially there was sound when i turned the direction indicator and the light in the arrow which shows the direction was present . now there is no sound just the arrow when i turn on the direction indicator. i prefer to have the sound along with the direction indicator .will you please advice to turn the sound on thanks
Submitted: 23/08/2014 14:40:53 | ID: 101986
Hi I have 2007 Citroen C4Grand Picasso sx1.8i petrol it has no fog lights my question is are they already pre-wired? if not is it difficult to fit a set of front fog lights? Kind Regards Roy
There should be two sets of lights fitted only as an optional extra, on the bumper you will find two circles and behind the bumper there may be wiring to enable you to fit your own pair from Citroen but they are expensive, realistically i have found fog lights not much help as when the fog lights are on the Main Beam cannot come on.and the Fog light beam is only showing a few metres of kerb and the road infront of the Car only of use driving at about 15 miles an hour. Alexander Collins from West Lothian
Submitted: 05/07/2014 21:01:42 | ID: 99047
Hi Is it possible to turn the indicator noise down on a grand c4 picasso? Cheers Neal
Submitted: 05/06/2014 13:47:52 | ID: 96974
Remote control battery flat comes up on the dashboard, however my key fob works ok. Any idea why?
mine did that it means the battery is low inside it I replaced mine its fine now.... tina from Staffordshire
mine did that it means the battery is low inside it I replaced mine its fine now.... tina from Staffordshire
Submitted: 26/03/2014 14:24:17 | ID: 93583
The wipers on my Citroen Grand C4 Picasso failed, the passenger side will stop halfway resulting in the driver`s side one hitting it. This continued every so often until the passenger side blade stopped altogether. I replaced the motors but still have the same problem. Is it an issue with the ECU or something? If so how do I fix it? Any help would be appreciated.
Submitted: 13/03/2014 14:43:42 | ID: 62783
Hi, I have just purchased a Citroen Grand C4 Picasso EGS exclusive. My question is, can anyone tell me what the noise is (sonds a bit like a fridge charging) when I put the key into the ignition and turn it to the on position? It only happens now and then and the car starts and drives fine. Many thanks. (exclusive)
It’s probably the gearbox resetting, mine does the same. It appears to go through reverse and then into neutral. G T from England
It is probably the automatic suspension system sound, balancing and adjusting. This is quite normal, more so if you have adjustable rear suspension to lower the rear of the car, for loading. George Wells from Durham
Submitted: 11/03/2014 09:13:49 | ID: 62721
Hi, my Citroen Grand C4 Picasso`s heating system works but keeps going off and on, even when I turn right it goes off and the more acceleration it seems to work better. Can anyone help me as sonetimes it doesn’t work at all?
Submitted: 28/02/2014 09:22:10 | ID: 63522
I have a new Citroen Grand C4 Picasso 2013 version. Excellent car, my first Citroen. When the motorised tailgate closes there is a loud bleeping sound, for safety. Does anyone know how to turn the sound off? It is too loud early in the morning. Thank you. (exclusive +)
Submitted: 27/01/2014 11:50:42 | ID: 61282
Hi. Does anyone know how to change mph setting to Km setting on a Citroen Grand C4 Picasso? Thanks. (vtr plus egs)
Submitted: 24/01/2014 11:58:02 | ID: 53533
Is there anything that can be done to improve the ghastly ride on my Citroan Grand C4 Picasso? Why is it so bad on not so good roads here in Turkey? Can I fit upgraded springs and shock absorbers? Thanks.
If you find out can you let me know, have the same problem. Pete Rodd from England
Submitted: 13/01/2014 10:06:35 | ID: 60588
There is something hanging under my Citroen Grand C4 Picasso. It’s a long part going across the car in the middle. I’m not sure if it`s broken or that`s how it`s supposed to be?
Submitted: 09/01/2014 14:34:30 | ID: 60504
I drove my Citroen Grand C4 Picasso this morning with no problems, I got in it to come home and the car won’t start. It says "parking brake faulty" on the dash and it makes a lot of beeping noises but will not start? What`s wrong?
Hi, i cant answer your question but i have the same fault. did you find out your problem. chris from Lancashire
No answer to problem but I am having the same problem, did you resolve the problem because I need help. Cheers. Jason Marshall from Tyne and Wear
No answer to problem but I am having the same problem, did you resolve the problem because I need help. Cheers. Jason Marshall from Tyne and Wear
Easy fix in the end - I changed the battery. chris from Lancashire
Submitted: 06/01/2014 11:53:35 | ID: 60303
I have a Citroen Grand C4 Picasso. Has anyone had their car locking up on the near side front wheel when turning right? (exclusive)
Hi. Check for a broken road spring or other mechanical interference. Cheers. Martin (Master technician 20+ years) from England
Submitted: 23/12/2013 12:32:25 | ID: 59602
My Citroen Grand C4 Picasso jammer has just started switching its lights on automatically when the car is locked and the ignition off. I keep pressing the centre button on the key fob to switch them off again, but after about 17 seconds they’re back on again. Has this been seen by anyone and is there a work-around? I fully intend on getting rid of this car asap but need to get around in it for the moment unfortunately. (VTR+)
Hi there, My vehicle has just started doing the same. Did you manage to work out what the issue was? Thanks in advance. Jon Launchbury from Merthyr Tydfil
Hello this is happing to our Citroen Grand C4 Picasso how can we stop this? We are thinking about getting rid of this, we need to get it fixed first. Jenny Bartlett from Hampshire
Submitted: 20/12/2013 08:41:54 | ID: 59493
My Citroen Grand C4 Picasso`s boot won’t lock. I have removed the battery in the key fob and it still won’t lock. I can push the lock myself and it goes into the lock position but then when I press the button outside the car it unlocks it. Can anyone help please?
Submitted: 12/12/2013 12:46:48 | ID: 59085
Does anyone know of a way to release the parking brake for the Citroen C4 Grand Picasso when the battery is dead? My battery is dead, but my car is a place where I can’t easily connect jump cables (although I could push the car to a more convenient location if I could release the brake). Thanks for any help that you can give me. (Grand Picasso)
Hold down handbrake button for 20 seconds or so and it will release. As long as there is some power in the battery. Frank Waplington from France
<span style="white-space: pre;"> </span> Anonymous from
Hold down handbrake button for 20 seconds or so and it will release. As long as there is some power in the battery. Frank Waplington from France<br /><span style="white-space: pre;"> </spa
On the passenger footwell there’s a cap, remove it. Then behind the driver’s seat , under the floor there’s a winder, use this to remove the brake when the car is dead as the answer above won’t work, trust me I’ve been there. Gary from England
Submitted: 09/12/2013 16:09:07 | ID: 58967
I used my Citroen Grand C4 Picasso the other day and it wouldn`t start at first but after a few tries it fired up. I left it running when I went to the shops but while it was there the parking faulty warning message came up. When I tried to reverse out the automatic handbrake would not come off so I had to turn the engine off and tuen it on again. The handbrake then worked but the anti polllution warning light came on. Do you think I need to take it for a diagnostics check and any idea what it may be and how much? Many thanks. (anti pollution warning light)
Submitted: 06/12/2013 10:03:24 | ID: 58892
Please help! I have had a number of fault lights appearing over the las few months on my Citroen Grand C4 Picasso but with no obvious problems. All were cleared witn a recent service. Today whilst driving the car dashboard suddenly beeped, the eps warning flickered on/off and the car jolted and shuddered to an almost stall stop? It felt as if the brakes were being applied but I`m not sure if it was the handbrake or regular brakes? Can anyone shed any light on this? (petrol).
The car has sensed a fault and gone into limp mode, as part of that process it reduces power to get you home; it is quite a shock when you are going quickly and it happens. Not your engine’s fault, but on mine it was the depolution filter and handbrake error when overtaking a line of traffic. It felt like the brakes had been applied hard. I was lucky in that turning on and off the engine and the engine was ok again. (not really, de-polution filter still needs sorting). Graham Monaghan from Durham
Submitted: 18/11/2013 12:20:06 | ID: 53185
Can someone please tell me the difference between the Citroen Grand C4 Picasso VTR ’plus’ model and VTR + model. I was reading that the latter was just a small upgrade around the end of 2010 to include a few small new features, but essentially they are the same - is this correct?
Submitted: 14/11/2013 12:43:02 | ID: 57839
I have a loose pipe on my Citroen Grand C4 Picasso`s wiper washer motor. How do I access the water bottle to replace this pipe?
Submitted: 14/11/2013 10:01:06 | ID: 57806
How do I get to the wiper washer motor/bottle on my Citroen Grand C4 Picasso to check for leakage, as the bottle does not hold water and when filled water trickles out by the wheel arch?
Submitted: 07/11/2013 14:27:15 | ID: 57454
I bought a Citroen Grand C4 Picasso in March. A couple of times now I can smell a burning rubber smell coming from the driver`s side rear wheel arch. I have taken it back to the main dealer and they couldn’t find anything wrong with it. Has anybody got any ideas? (1.6 egs)
Hello, I had a similar problem and it turned out it was the emergency break not releasing the rear brake pad properly for some reason. The dealer said there was no problem, then I brought it to a private mechanic and he found the probable cause. Every time I sense the smell I stop and engage and disengage the e-break and all is good. Not fun but a does the job. Dimiter Nikolov from Bulgaria
Submitted: 07/11/2013 14:22:58 | ID: 57506
My Citroen Grand C4 Picasso drives as if it is holding back as it changes gear, especially at low speeds on pulling away. It doesn’t cut out and drives well. I have not had the car long and I need to know if this is a fault, as there are no warnings and a diagnostic has not shown anything up. Can anyone suggest what it could be and what I should be looking at to clear the problem? Thanks. (Automatic, tiptronic)
This sounds like you need the gearing change reset by your Citroen dealer. They can reset it and then You can change the gears using the paddles and it will get to know your driving style. This is especially needed if the previous owner only did local trips and you are now doing longer road trips. Robert from Essex
This sounds like you need the gearing change reset by your Citroen dealer. They can reset it and then you can change the gears using the paddles and it will get to know your driving style. This is especially needed if the previous owner only did local trips and you are now doing longer road trips. Robert from Essex
Submitted: 25/10/2013 14:41:52 | ID: 56509
When it rains I get a build up of water under the bonnet of my Citroen Grand C4 Picasso. It sloshes around and hits the heater fan. I can`t make out how it`s getting in! Any ideas?
Our c4gp had\has the same issue. It is apparently due to a blocked drain behind the dashboard which neads to be cleared out to allow the water out. Daniel Chandler from England
Jack up front... remove wheels and partly remove the inner liner... reach up inside and remove rubber pipe; they are sort off bent down and square and will be full of rubbish. Wash them out then hose out the from the top to flush more crap. Replace everything... Job done Mervyn Lamacraft from Devon
Submitted: 25/10/2013 12:04:26 | ID: 54593
The offside third row seat on my Citroen Grand C4 Picasso has jammed. How difficult is it to replace? I have purchased a seat to be delivered. Has anyone ever had to change one?
Submitted: 21/10/2013 12:11:55 | ID: 56249
The piece of plastic bodywork that runs across the tailgate on my Grand C4 Picasso has stopped staying in place. This is the piece that houses the tailgate opening switch and number plate lights. Does anyone know what the piece is called so I can replace it?
Same issue on my 2007. I took the inside boot panel off and then placed a nut on the cone of the boot release switch and then drilled through the plastic strip and fixed it to the car with 2 fancy coach bolts that I painted to match the colour of the car. The strip is now far and away stronger than it was originally and you can hardly even notice the repair. If you want more info please feel free to drop me a line firstname.lastname@example.org. Lee Williams from Torfaen
Submitted: 10/10/2013 14:45:15 | ID: 56095
I have had my Citroen Grand C4 Picasso for a year and a half. From 3 months after I bought it (unfortunately just out of warranty) the car has been cutting out or not starting. At first the cutting out happened now and again but now it is almost daily and can even happen up to ten times in a day literally! It throws up random computer messages like "anti pollution system failure" or " parking brake faulty" " air bag" etc etc then the car cuts out. There is no warning and this can be incredibly dangerous as it can happen anywhere at any time. I have been on the fast lane on a motorway or in rain and fog , at junctions or roundabouts. It is not just embarrassing but putting me and my family in a perilous situation. I have had the fuel filter changed, fuel emptied and refilled with premium fuel. Citroen put it on a diagnostic check and it always reads nothing wrong! A friend mechanic says that is because it resets the computer after the car restarts. I don’t know how I am going to get this sorted as no-one can figure it out. Has anyone had this problem and got to the bottom of it? I am seriously desperate for help, thanks. (Grand Picasso 1.8 vtr+)
Hi Rebecca, We had the same issue on our C4 Grand Picasso. Same fault as you described. Took it to several garages and no-one could diagnose the problem. Ended up taking it to Chevronics in Hitchin and the problem turned out to be a faulty fuse box. Total repair bill with diagnostics was under £250. Can’t recommend them highly enough. We have had the car back now for 2 months since it was repaired and no faults. Amish from Hertfordshire
I am having the same problem with my C4grand picasso diesel. Same messages and cutting out. My local garage could find nothing wrong, but also pointed out that with an intermittent fault turning off the ignition and then back on cancels the computer. How long ago did you fit the new fuse box and are things still ok? John Whitehead from Devon
Submitted: 08/10/2013 15:45:17 | ID: 55980
I have a Citroen Grand C4 Picasso. vtr+ 1.8i petrol. I`ve just replaced the full clutch on this vehicle only to find the Depollution System Warning Lamp on the dashboard. Has anyone experienced this problem or have any idea how or what to check for to remove this warning? Thanks. (VTR+)
Submitted: 01/10/2013 09:59:04 | ID: 55147
My Citroen Grand C4 Picasso has been losing water through the coolant valve. Since that has been repaired the heaters take time to heat up and the fan is still running when the engine is switched off. Can anyone help please? (mpv)
Submitted: 20/09/2013 11:08:00 | ID: 54656
We bought a 2008 Citroen Grand C4 Picasso 1.8L and have had it looked at by two garages (thoroughly by a dealer) for the following problem: every few hundred kilometres and just every now and then, one or both of the rear brakes begins to hum, sing or moan. Usually if you pull off the road for a short pause it stops and doesn’t return. The discs do get warm. The general impression is that it might be dirt or corrosion. I think it could also be something forward of the brake assembly or an abs sensor. Any ideas before I contact the dealer-garage again? Thanks in advance. (1.8)
Submitted: 19/09/2013 15:23:53 | ID: 54612
After long journeys or when the engine is warm, my Citroen Grand C4 Picasso`s engine needs 5 or 6 attempts to start. It turns over fine, it just doesn’t start. It still drives fine and starts fine from cold. Any ideas? (1.6 HDI VTR+)
We are having the same problem with our Citroen Grand C4 Picasso. We have been to 4 different repair shops and after running a diagnostic, they say nothing is wrong with the car. But yet, there are times with the car will not start. This started to happen this fall, and have owned the car for three years. Have you found a solution? One person told me to wait longer before turning key in ignition. Other thing is that we hear a clicking noise when turning on the car. We know that next time we try and start the car, it will not start Brian Larson from Spain
Submitted: 19/09/2013 12:29:38 | ID: 54541
Hi. I have a problem with my Bluetooth. I am connected but it’s showing no phone connected and when I go in to its menu it does not give you the option to do anything with it you can press all buttons and nothing happens?
I have same problem. After 1 year today no telephone display on panel. There is no way to select any option on Bluetooth menu. Alper Tandogan from Turkey
I have the same problem in C4 grand picasso. I worked fine for some year and recently the icon in the car panel showed no connection - but it still worked for around 2 days. Now it doesn´t work at all. Anybody found solution? Jan from Czech Republic
Submitted: 17/09/2013 14:06:35 | ID: 91683
I have a Citroen Grand C4 Picasso 2007 automatic and the boot won’t open, no matter what I do. It is remote locking and all the other doors open fine! Does anyone have any idea what the problem might be?
This is almost certainly a broken micro switch that is pushed when the boot handle is pulled. You can search forums for how to replace it yourself - you need a torque key set and a 10mm spanner and 30 mins. You can only get replacement switches from Citroen so prepare to be ripped off at around £35 for something that should cost ten times less. And be warned, the boot handle assembly wears away ever so slightly and replacement micro switches tend not to last long. Be very careful when removing the plastic bar that holds the boot handle (after removing all the bolts) as the whole thing is very flimsy and there is a good chance bits will be broken. The whole thing is badly designed and not really fit for purpose. Citroen must know about this as if you ask the person that you buy the micro switch from, they will tell you that they sell loads of them. Shame on Citroen for not recalling a common problem. Steve from Warwickshire
I had the same trouble a year ago, it was the micro switch, but I sprayed it with wd40 and its been ok to date. Try it befor buying a new one. Good luck David Seddon from Cheshire
Yes, similar problem except my boot would open when unlocking the doors and boot!! Called the main dealer and said would have to plug into a diagnostic to show fault (50 euro). Opened switch myself to find micro switch had broken. Possible cause is hinge on handle wearing. Placed some glue to keep handle push back and it now allows for to make conact with pin on micro switch perfectly, whereas previous it made contact to side and then eventually slipped down side of pin. Perhaps a small cable tie might do the same after drilling a hole. Switch cost 34.76 euros. Plastic strip holding in handle very poor, care needed. Can see myself going to work on this in the future Joe O’Brien from Ireland
Submitted: 25/07/2013 10:36:12 | ID: 52902
Hi, I have a Citroen Grand C4 Picasso 1.6 VTR+. Just recently it seems to have power loss. There are no errors on the instrument panel and it drives okay but seems to be sluggish. Can anybody offer any help please?
Submitted: 23/07/2013 10:01:43 | ID: 52841
Hi, I have an ’08 Citroen Grand C4 Picasso. When driving in automatic mode, from first gear to second and second to third the car is very loud. From third to fourth and fourth to fifth it sounds normal. Does anyone have any idea what is causing this? Regards and thanks. (vtr+)
Submitted: 06/06/2013 09:21:02 | ID: 58376
I’ve just brought a Citroen Grand C4 Picasso vtr+ 58 plate. When I unlock my doors the boot automatically opens. I have it set as driver`s door only at the minute but like I said when I unlock all doors the boot opens. Also if I open any door from the inside after I’ve been out in the car, once I’ve parked up and get out when I open a door the boot opens too. How can I stop this happening? Should it happen or could there be a fault? I would be grateful if anyone could help. (Grand Picasso vtr+)
This can be a faulty microswitch in the boot handle assembly. You can test it by looking at one of the guides to replace the switch. Simply unplug it rather than remove it and see if the boot still opens. If it stays closed (you will need to use the emergency boot release from inside the boot) then it’s almost certainly the micro switch. Just google to see how many reports there are of faults with the lot looking assembly and micro switch. Steve from Warwickshire
Submitted: 02/05/2013 14:32:37 | ID: 54718
Hi. Whilst driving on the M1 northbound my Citroen Grand C4 Picasso`s display indicated the heat symbol and STOP. I stopped and checked everything that the manual says to check about heating and found that there was nothing out of the ordinary, ie coolant level was okay, no leaks and engine wasn`t overheated. When I eventually approached a service area I phoned my breakdown provider and after checking they concluded that all seemed okay and the only problem could be the sensor. I reiterate that the engine is not overheating because I am able to touch the water hoses and it is not extremely hot. Currently after a short distance of driving the fan comes on and sometimes the heat symbol displays. Is this common with these MPV’S? Can anyone help me? (1.6 vtr+ petrol)
Submitted: 19/04/2013 10:49:36 | ID: 93231
My Citroen Grand C4 Picasso is currently at the local Citroen dealer in a dismantled state. The informed fault with the gearbox is input and output shaft bearings. Dismantling was required for the engineer to inspect it to see if the warranty company will cover the cost. Warranty Wise now say it`s not covered as it is normal wear and tear. The car has only covered 58,000 miles and I consider this to be premature wear. I would be interested in any opinions. Any suggestions? (2.0 HDI exclusive EGS)
Submitted: 10/04/2013 14:45:18 | ID: 92783
Thank you for helping us to maintain the quality of our content. Once you submit this report, the item you are flagging will be immediately removed from the site pending a moderators decision.
All you need to do is fill in the grey 'Captcha' box below to prove that you are human!