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My Citroen C5 has started to turn the radio on when I am not in the car, there is no key in the iginition and the car is locked. Any idea why?
Submitted: 15/10/2012 12:35:58 | ID: 63722
I have a Citroen C5 2002 PK. The AC on the driver`s side does not work properly. The temperature cannot be changed and it is stuck on maximum heat. The problem is probably the cursor or the mini motor that opens the hot water hose to the AC radiator. Does anyone have dismantling instructions for the dash board?
Small motors on each side of the centre consol operate flaps which control the hot or cold airflow. As the flaps can stick the motors may be ok. Try switching the air fan to lowest setting with manual control and then altering the temperature control from full hot to cold and back again, allowing five seconds for movement each time. Repeat several times. You may hear the motors whirring but they are very quiet and you have to have the engine running. Leave the temp control at preferred setting and turn fan back on. I have had 2 C5’s which both had same problem. On one the plastic drive at the motor was slipping, common problem. motors are at knee height and can be removed fairly easily Bob Moody from Hertfordshire
Resistor puck need to be changed, you can do yourself Ken from Essex
Submitted: 15/10/2012 11:05:28 | ID: 61093
Hi. The suspension on my Citroen C5 is at it`s lowest position and I cannot drive it! A few days ago I could, but a warning would appear not to drive over 90kph, now it’s down to 10kph! If I press the button to raise the suspension there`s no fault and the car does not move! I checked the fuses which are linked to the power steering and that`s fine, it`s full of pressurised liquid! Can anyone help? Thanks.
Submitted: 11/10/2012 12:31:48 | ID: 60961
Hi, when reversing my Citroen C5, only half of each reversing light comes on. Any ideas? (new shape)
Submitted: 20/09/2012 15:23:39 | ID: 85364
My Citroen C5`s offside rear door won’t open. The remote central locking works on all of the other doors and the boot, but I cannot open the offside rear door from the inside or the outside. It had previously been working fine but then without any warning just stopped working. It appears to be sort of deadlocked, with no give at all. Does anybody have any idea what the problem is and how it can be fixed ie. access to the internal mechanism and probable cause of fault and potential cost to have repaired/replaced? Thanks in advance. (3.0 V6 SE Exclusive)
I have the same problem. I was quoted 440, I suspect the moter is kaput. Put your ear to the door and try the remote, if the motor is ok you will hear it. Sorry I can’t help any more Mac from Leicestershire
Could seem funny but with your rear bottom against the area where the lock is located and give a few good bashes until you will hear some unlocking noise from the door and at the same time press you key clip. After been open spray the locks with some silicone based product ... do not use WD40 or others like that, good luck Luis Valentim from Wiltshire
Bottom banging the outside door panel near the lock worked for me just 15 minutes ago. Thanks for the tip good buddy and God bless you Brian Robinson from Lincolnshire
Just found this after having problem for 3 months; did a bit of bottom banging and hey presto my doors open. Brilliant, thanks a lot Les from Yorkshire
I recently had the same problem and tried all the methods described on the net to no avail. I had a quote for £150. Not a bad price bearing in mind the hassle I had trying to open it. Then I had an idea [not a regular occurence for me], I removed the door card which is quite easy if you take the bases of the rear seats out. This exposes the door opening mechanism but the lock is hard to get at. After obtaining a very powerful magnet I placed this on the end of the child lock barrel. It supported itself by attaching itself to the door handle linkages. After three months of trying I pressed the remote and the door unlocked immediately.Dont ask me how it worked but it did and I didn’t lose any knuckles. Give it a go, it worked for me. Good luck Garry M from Derbyshire
I have had problem with offside rear door. It wouldnt open from the outside or the inside. When I operated the remote you could hear all the other all the other door locks operating but the offside was dead. After reading this forum, I banged the faulty door a few times and it now works perfectly. Brilliant. Thanks to every one who has left answers. Regards Clive Naylor from Nottinghamshire
I had this problem with my C5. I fixed it by pointing the key at the door at the same time bang the door where the child lock is this will unlock the door, put some tape over the child lock switch Patrick O Connor from Ireland
Submitted: 20/09/2012 11:16:58 | ID: 86082
Can anybody tell me how to remove the interior trim on the nearside rear door of my Citroen C5 please? I have developed a rattle which I need to investigate. Many thanks.
Don’t know how to remove trim I’m afraid, but I have a light rattle coming from back also, seems to be from top of door area. Both sides in back, I think mine may be coming from the roofbar slot covers, but I also need to have a closer look. C5 2009 Dicky Clarke from Cambridgeshire
Submitted: 20/09/2012 09:54:43 | ID: 83194
My Citroen C5`s light does not come on when switched on. The gas has been checked and is fully charged. Is there a fuse somewhere I could check or any ideas? (LX hatchback)
Update - Should read air conditioning light doesnt come on. Pls help John Arnold from Essex
Submitted: 10/09/2012 15:23:39 | ID: 71510
My (new shape) Citroen C5`s cruise control has stopped working. It started to not work now and then but now it`s stopped completely. Any suggestions please?
Not sure if it’s the same, but most cruise controls are disengaged by a small switch under the brake and clutch pedal (if manual). Sometimes these switches get a bit sticky and need a clean or some lubricant (WD40) Sometimes giving the pedal a "flick" will get the switch working again. I know a new switch for an Audi (not usually cheap) is only a matter of a few pounds so if the switches are the problem, it might not be too expensive to fix. Worth a try anyway Rick Ferries from Aberdeenshire
Submitted: 10/09/2012 11:57:44 | ID: 71460
How much should a two year service cost on my Citroen C5? (tourer)
Had 2.0 vtr serviced in June, cost just over £270 Brian Ward from Durham
Submitted: 06/09/2012 15:48:50 | ID: 70294
Hello. I`m going to travel from Iran to Finland in my Citroen C5 and I’m worried about repairing it during travelling. How can I contact Citroen services for repairs? Is there a central phone number or any international site on the internet? Thank you.
Submitted: 06/09/2012 12:13:22 | ID: 88542
My Citroen C5`s abs light has started to come on intermittently but is now on permanently. Does anyone know why?
Prob the sensor need replacing Reddy Whelan from Ireland
Or the reluctor ring on the drive shaft has split and is giving incorrect readings to the sensor Malcolm Wheeldon from Lancashire
Submitted: 03/09/2012 14:38:40 | ID: 72651
The brakes on my Citroen C5 keep coming on and locking. Computer shows no faults. My mechanic has changed calipers and servo but still no joy. Has anyone else had this problem or got any idea about what to try next? (2.2 hdi.)
Submitted: 28/08/2012 16:36:30 | ID: 87285
My Citroen C5`s air con is not working. It made some metallic hissing noise when I turned it on for a few days and then appeared to work okay (lights etc) but doesn`t cool the air. Can anyone help? (v6 exclusive)
You’ve got a leak. Get it recharged but including leak trace fluid (circa £60) then run it for a bit and then get the garage who re-charged it to go over with a UV light. Repair cost is dependent on what they find. Could be £50 or £2,000 Phil Burton from Derbyshire
Submitted: 24/08/2012 12:35:19 | ID: 86403
My Citroen C5`s offside headlamp dipped beam bulb failed. I cannot get to the back of the headlamp to replace it and I have just been quoted £119 for a replacement bulb. I wonder how much the fitting charge will be? (exclusive)
About £600 at a main dealer including bulbs (change in pairs as if one has gone the other will follow and the hassle of changing makes it the better option. Cost is because the front bumper must come off and headlights removed. I did mine myself but it took about four hours by the time. I’d also removed the under-skirt, the headlamp washers, wing interior shields etc. Phil Burton from Derbyshire
The best and quickest way is by the removal of the front bar, and taking out the headlights. My son did it in 30 minutes flat. Sorry, a bit far for my son to come over Ron Webb from Australia
We have just replaced the drivers side dip beam bulb. We removed the 4 bolts along the top of the bumper and 1 on the inner wing. The bumper can then be pulled forward to gain access to the 2 hidden bolts, remove these and the one on the top and you can jiggle the head lamp out. Bulb replacement is then easy. No need to remove the bumper.This took about half an hour, and is a lot less hassle than trying to get your hand in the gap and into the back of the headlamp Jim Mercer from Hampshire
What year/ shape is your C5? Just had mine done (both as was told if one goes the other will blow shortly) for £9 labour + bulbs (1.6 HDi 2005 facelift). Mechanic wouldn’t let me into the workshop (Health and Safety!) to see what he did! Mike Lane from England
I purchased 2 x long life bulbs online for under £13 (20% off due to world cup!). It took around 10 minutes to change both bulbs, very easy. Open the bonnet, lift the centre of the two retaining clips holding the grey shield that hides the light fitting place at the end approaching the bonnet catch, then pull out the retaining clips. Lift the cover and unclip from the hidden clip at the opposite end of the grey cover by applying a firm upwards pressure. This reveals the back round dust cover at the back of the light fighting. This can be removed by twisting in a similar fashion to removing the top of a glass jar. Once off, this reveals the back of the light bulb mounting and the electrical connector that also acts as a retaining clip. Firmly pull of the electrical connector which reveals the bulb. Hold the exposed electrical connectors on the back of the bulb and pull the bulb out of its mounting making a note of which way round the bulb is seated. Now put in the replacement bulb being careful not to touch the glass. Some advocate wiping the glass with an alcohol wipe beforehand, but I believe this is only required if you have accidentally touched the bulb in the first place but stand to be corrected. Put the connecter block back in place ensuring that it clips in properly, then return the dust cover and the grey shield, test lights, viola job done. No need to remove the bumper or battery, no scratched hands, no tools required, a couple of minutes work once you have done it once. Richard from West Midlands
By the way, mine is a Citroen C5 Diesel Saloon (2009) 2.0 HDI 16V VTR+ 4DR Richard from West Midlands
Submitted: 24/08/2012 12:03:02 | ID: 86424
There is no power behind the dashboard of my Citroen C5. Can anyone help with what`s causing the problem?
It could be the cable that plugs in at the back of the speedo the unit should pop out if you drop your wheel down to min and press the clip at the back down and at the same time pull the panel out with speedo on and it should have a yellow clip at the back that cable might be out. It just plugs back in. Hope this helps Alan from Yorkshire
Submitted: 20/08/2012 16:20:18 | ID: 88211
How do you reset the service counter on my 2008 C5 vtr? It says exceeded by over 500 miles but have only done 2000 since service. Also how can you turn off economy mode? Thanks all.
On the early ones you hold down the trip reset with the ignition off for 10 seconds then turn ignition on and wait for the trip to count down to zero Eric Cleary from England
Press milage reset button in and hold with ignition turned off, keep pressed and turn ignition on without starting engine. Keep pressed while mileage counts down to zero and it’s done. Reset button is the right hand side one of the three Brian Ward from Durham
Submitted: 16/08/2012 15:32:03 | ID: 75564
Hi, can anyone help? The headlights on my new model C5 won’t work. The bulbs etc are fine and dipped beam works as well. (Exclusive)
Submitted: 14/08/2012 14:45:46 | ID: 75533
Had to replace the ABS pump/modulator/control unit recently. Had to wait a few days after fitting second hand pump to have it programmed. Between times the car suffered a full fault failure & shut down. Car will not start now. Dealer garage now says replacement pump is faulty & caused one of the main fuses to blow. Part supplier denies this & says this would not happen. 1, Any ideas as to what went wrong? 2, Does the pump have to have matching part numbers or will newer pumps be compatible with older cars? (2.0HDI VTR)
Unless you are insane don’t mess around with secondhand parts that have anything to do with your brakes. You can cut corners with some other things but not with primary safety equipment. As parts get older they become unstable. They blow fuses or fail or produce unreliable results. Don’t chance it - use new parts Ashley Groome from Australia
Submitted: 09/08/2012 16:54:51 | ID: 75489
I have a faulty ABS Pump and would like to know how to identify my pump so that I can order a S/H from a breaker. (2.0 Diesel manual)
Submitted: 09/08/2012 16:32:13 | ID: 72887
My Citroen C5`s boot won’t open but all of the doors do. The car only has a fob key. Can anyone help?
I had the same problem with my 2005 C5, the boot switch and solenoid both tested okay so I had to take it to Citroen who diagnosed a bsi fault. New ones cost about £450 I think and have to be programmed by Citroen, but you could try sending yours to bba reman if you do have a bsi fault Julian Topley from England
You can open the boot from inside, pull rear seat forward to gain access to boot lift handle Mac from Leicestershire
I had the same problem. Mine works if I press down on the boot and open it manually at the same time. Hope this helps Doug Edge from England
Submitted: 26/07/2012 14:06:39 | ID: 88284
When starting my 2008 Citroen C5 2.2 diesel vtr+ all warning lights go out, but when driving it it`s not long before the orange service light comes on with the words "parking brake faulty" coming up on the centre display. This then goes out but the ABS and ESP/ASR light stays on with the service light. It is also then not possible to put the electronic hand brake off manually, as even though I have the foot brake depressed the message on the centre display tells you to depress the foot brake. Any answers? (saloon)
Tim, I’m sorry I can’t answer your question but I have a 2009 c5 Exclusive and have the exact same faults on my car D O’Rourke from Lanarkshire
Hi. I had same on a 2008 C5 Exclusive, turned out to be a short in the fuse box. Main dealer found problem in a few mins and would you believe they had one on the shelf. The sort of thing you always have in stock!! Only takes a few mins to change so I guess it’s a plug in thing. That was some months ago all fixed now no more problems. Rest of the car goes really well. If it’s not the fuse box it could be the hand brake cables have stretched from the actuator to the callipers but my first port of call would be the fuse box. Has the car been steam cleaned under the bonnet, water ingress would cause the problem Richard Starkess from Lincolnshire
I had same problem with ESP / ASR on my 2009 C5. It was a faulty fuse box and was replaced under extended warranty by my Citroen dealer. It has NEVER faulted since. Apparantly (according to the dealer) it’s a common fault but you don’t get a fuse box for free unless you have a full service history. I use car for work, it’s now nearly 4 years old and has done 160,000 mile (yes you read it correctly) and it has been a superb car John Watts from England
Yes I have almost exactly the same fault with sudden engine cut out on my 2008 C5 Exclusive 2 litre HDI. The dealer has diagnosed the fuse box following an info rapide (or whatever - a maintenance bulletin from Citroen). The bulletin advised on a fuse change following the fault code identification and if the code is not cleared to change the fuse box. The fuse box looks in excellent condition, but who knows with these other experiences seeming to agree a fix, perhaps I’ll be lucky, but I wont hold my breath. I have to say though, a fault which loses everything is pretty dire - on my occasion, I was 30 secs from entering the run on to the M11! Mal Bannister from Cambridgeshire
Submitted: 26/07/2012 11:38:03 | ID: 88350
I have purchased a new particulate filter for my Citroen C5. Can anyone provide details for removing the old and fitting the new in laymans terms. (I have arranged for an automotive engineer to carry out the work). (2.2 Hdi sx hatch)
Submitted: 24/07/2012 14:55:39 | ID: 88268
The multifunction display on my Citroen C5 has just starting reading 75*. It’s normally 15* or so here in Ireland. Everything else is working fine. Any ideas? (HDI)
That will be the outside temp sensor usually fitted to underside of left door mirror, (little bump on underside) Mark Billinghurst from Derbyshire
That`s probably because you have the units set to Farenheit instead of degrees. Read your manual on setting the units Azat Chanisheff from Australia
Submitted: 12/07/2012 11:01:30 | ID: 86235
When clicking on my Citroen C5`s electronic handbrake, it does not always connect. I use it correctly but on a few occasions after the usual one-second delay the car starts to roll. I can no longer assume it has connected, but have to look to see if the red light has come on. I had an electronic handbrake on my C4 Picasso which worked every time and you could actually hear it coming on. Has anyone else had this C5 problem? Thanks. (Exclusive 2.0Hdi)
Submitted: 02/07/2012 16:04:22 | ID: 88884
My Citroen C5`s trip computer only shows the temperature. I had a problem with the speed limit notification and to solve it I booted it down the motorway and kept the button on the wiper stick down. Also does anyone know about the stereo wiring? The stereo is not holding radio stations. Can anybody help me? (02 hdmi)
Done it, thanks for all your help . Not. Phil Cookson from England
Hi Phil, hopefully you still check these forums, I have the same problem and just wondered how you fixed it? Paul Morrell from Oxfordshire
Never managed to fix the trip counter issue. I read it had something to do with the stereo, does yours still have the original one in? Phil Cookson from England
Submitted: 29/06/2012 10:34:42 | ID: 78718
I have a Citroen C5 2004 model diesel automatic. The dashboard is reading "Depollution system faulty" and also "ESP / ASR faulty, water coolant too low". Can anyone help me as it`s risky seeing such warnings?
This is the dreaded diesel particulate filter. It is getting blocked and needs clearing. If you can get some time on a non busy motorway, drive for about 20 minutes at around 60mph. If it has gone too far it may need garage attention, ie removal and power jet clean. You would know that, if the power is poor. The additional messages are simply C5’s HAL (computer) getting excited Dennis Ambler from Wales
Your generator might be worn out, and could be resulting low voltage that causes all of those fancy errors Seza Palaz from Russian Federation
Water coolant low is probably just a level sensor or wiring, and is a separate problem. Water can be checked manually. Depollution system faulty with ESP/ASR is probably a vacuum leak and will prevent the turbo from limiting causing the engine computer to limit RPM. Will also prevent the ESP/ASR (traction control ) from working. These faults usually occur above 2000 RPM when the swirl valve operates. The swirl valve actuator uses vacuum to operate from the same vacuum pump as the turbo and ESP/ASR This shows up on a hill or at higher speeds or fast acceleration usually. You can block off the vacuum line to the swirl actuator, the car will still run ok in order to prove this. Swirl actuator is not expensive but awkward to get at. The pollution filter would show a pollution filter blocked warning Bob Moody from Hertfordshire
Submitted: 25/06/2012 12:45:39 | ID: 87980
I am having problems with bluetooth in my 59 reg Citroen C5. The phone connects perfectly to the MyWay system and all of the functions are available in the menus etc, but whenever I make or receive a call the person on the other end of the phone can’t hear me although I can hear them perfectly. I’ve had the car for three months and up to last week it was working fine. I’ve done a factory reset but still no joy. I’ve even tried a different phone and it still does the same thing. Can anybody help please? Thanks. (VTR+NAV)
Don’t know if I am too l8 answering this question? I’ve just purchased the same car and had the same problem... I found out the fault was to do with the power on button? U have to depress it to take it off mute. My one is fine now and I hope this helps you Barry Morrison from Yorkshire
Submitted: 21/06/2012 10:56:54 | ID: 87917
Can anyone tell me how to find my Citroen C5`s car code?
By car code do you mean the VIN, Vehicle Identification Number? If so, you can read it through the glass at the bottom of the windscreen on the passenger side Dennis Ambler from Ceredigion
Submitted: 19/06/2012 10:44:56 | ID: 86719
My Citroen C5 has water coming in at the driver`s footwell when it rains. I cannot find where it is coming in from. Any ideas? (138hdi Exclusive)
It might have had a new windscreen, or an A-frame pillar repair. Put a hosepipe to the glass and fold back the carpet to see where it`s leaking. Hope this helps David from Yorkshire
We had this problem for over a year and it was traced to the drain from the base of the windscreen. It meant taking out all the carpet and having the pipe re-sealed. This was not completley succesful and in the end we had a new part fitted John Young from Cambridgeshire
I had the same problem. A mechanic friend told me the problem is to do with drains getting blocked and it can happen at both sides not just the drivers. I had to take the wipers off to let me remove the plastic cover which runs across between the bottom of the windscreen and the engine compartment. This lets you get your hand down into a well that has a drain hole at the bottom and it is this hole that gets blocked with leaves etc. You’ll probably find that this well is fairly full of water. It fills up to a point where it can leak into the foot-well inside the car. Every time it rains after this the inside gets wet. Clear these leaves etc out and you will see a stream of water flowing from the front wheel arch area. I now keep an eye on this by checking for that water at the wheel arch whenever I am defrosting the windscreen with warm water. Hope this helps Andy from County Antrim
Submitted: 18/06/2012 09:50:07 | ID: 87218
The headlights flicker on my Citroen C5 diesel and I just can’t find how to rectify this. Would a higher amp battery solve the problem? I have had cars pull out in front of me thinking I was flashing them to go and oncoming cars flashing me. Can anyone advise me?
Mine also did this, but I never had serious problems like people pulling out. It`s down to the electrics on the suspension. When the car self levels, the spike dumped down the mains by the servos causes the flicker. There is a cure involving a large power resister like the old cars used on the alternator, but I can’t remember how it`s wired. You can find the solution online, possibly in Citroen forums. My old C5 was good at blowing headlight lamps, 3 in 18 months! A better solution is to change it for a Mk 3 C5. Brilliant Steve Thornley from Lancashire
Submitted: 15/06/2012 15:06:28 | ID: 87200
Hi. My Citroen C5 has done over 80,000k and has recently developed a small engine oil leak from the main bearing oil seal (between the engine and the gearbox). I’m guessing that this would be a very expensive fix or maybe not? Any suggestions? Thanks. (2.2 HDI Exclusive)
Submitted: 14/06/2012 11:43:10 | ID: 87170
My Citroen C5 is showing "anti pollution system faulty". It also shows "STOP" on the tachometer and the engine misfires. Can anyone help me with this please?
I had the same problem a couple of weeks ago. My local garage sorted it out. It turned out to be the coil pack faulty. The car needs to be checked for faulty codes Clive Blunt from Norfolk
Submitted: 11/06/2012 10:32:14 | ID: 86949
My Citroen C5 is using brake fluid and when it`s low the brake warning light and STOP show on the dashboard. The car has been into the garage twice and they cannot find where the brake fluid is leaking from. Topping it up puts the lights out but I only get a few hundred miles before it requires more and the warning lights come back on. Can anyone help? (2.2 HDI Exclusive)
Submitted: 07/06/2012 11:22:23 | ID: 86696
My Citroen C5`s central display (radio/CD/satnav/phone etc) suddenly stopped working a few days ago. The display now shows only the Citroen logo, overwritten with the message "Please insert Upgrade CD" and what may be an error code of 2.13. My dealer has had the car today and can’t diagnose what is wrong and wants it back again to investigate further. Any ideas? (Exclusive - Diesel Manual)
Hi - I have the same problem with My C3 Exclusive - all I have a radio/Satnav that reboots every minute or so and a display that says just Citroen? No error codes or asking to insert upgrade CD? Did you get it fixed? Ian McKenna from England
Hi Jim, I have the same prolem, have spoken to theDealer and they want £150 to do a software upgrade. Did you get yours sorted? Anonymous from
Submitted: 22/05/2012 10:58:59 | ID: 71618
Hi. My problem is with the rear suspension of my Citroen C5. It remains stuck in the high position and will not lower by the designated lowering button. What could be the cause of this and how can it be remedied? Many thanks. (2ltr 16v hpi Exclusive)
i had same problem, i changed the centre sphere on the rear, as this controls the pressure for the rear ride height.(not that expensive) make sure all pressure off when changeing geoffrey hunt from Yorkshire
Submitted: 18/05/2012 16:24:20 | ID: 71603
I need to check the suspension fluid LDS level of my Citroen C5. To re-pressurise we need a facom 920 tool which we have not got. Can you can use instead a generic brake pressure bleeding kit and what bleeding kit would be suitable? The car is HYD.3, only need to pressurise 0.5bar. (2.0ltr. HDI diesel executive)
Hello, yes you can use a brake and clutch kit, I used my spare tyre, reduced air to 15psi attached to kit then I did what was in my car manual, worked a treat hope this helps you Colin Clough from Berwickshire
Submitted: 08/05/2012 12:46:31 | ID: 71270
What is the correct height off the ground for the Citroen C5 chassis? I have just changed both sensors and forgot to check the height first.
Submitted: 03/05/2012 16:10:57 | ID: 82442
Is it difficult to change a starter motor on a Citroen C5?
Submitted: 01/05/2012 09:23:06 | ID: 82159
My Citroen C5`s reversing sensors are not working. What could be wrong? (1.6 hdi)
Submitted: 30/04/2012 16:10:35 | ID: 80347
Does anyone know of any towing wing mirrors that will fit onto the Citroen C5 aero shape, auto close mirrors that don’t slip off? Also has anyone had problems with reversing sensors after the car has been washed in garages? (138bhp Exclusive auto sat nav)
I use these very successfully on my C5 Exclusive. http://www.riverswayleisure.co.uk/acatalog/info_832073.html Swapping the angle around allows them to stay on even when the car mirrors close in, without the towing mirrors hitting the car windows. Jim Kilpatrick from County Down
Fit Milenco aero mirrors, they don’t slip, don’t mark the paint and allow the mirors to close okay. I use these myself with no problem Steve Thornley from Lancashire
Submitted: 23/04/2012 12:02:45 | ID: 82173
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