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Below are the latest CITROEN C5 questions submitted by visitors to RoadTestReports.co.uk. To supply an answer, simply click on the "Answer this question" link underneath each question. Alternatively, if you want to ask a question, please use this simple form. Please try to make the question as detailed as possible, with all the information necessary for a comprehensive answer included. Please do not use "text speech" or type everything in CAPS LOCK.

Jerry, New Zealand

Citroen C5 2005

Hi. My Citroen C5 has done over 80,000k and has recently developed a small engine oil leak from the main bearing oil seal (between the engine and the gearbox). I’m guessing that this would be a very expensive fix or maybe not? Any suggestions? Thanks. (2.2 HDI Exclusive)

Submitted: 14/06/2012 11:43:10 | ID: 87170

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Moh, England

Citroen C5 2002

My Citroen C5 is showing "anti pollution system faulty". It also shows "STOP" on the tachometer and the engine misfires. Can anyone help me with this please?

Answers

I had the same problem a couple of weeks ago. My local garage sorted it out. It turned out to be the coil pack faulty. The car needs to be checked for faulty codes Clive Blunt from Norfolk

Submitted: 11/06/2012 10:32:14 | ID: 86949

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Graeme Anderson, Ayrshire

Citroen C5 2004

My Citroen C5 is using brake fluid and when it`s low the brake warning light and STOP show on the dashboard. The car has been into the garage twice and they cannot find where the brake fluid is leaking from. Topping it up puts the lights out but I only get a few hundred miles before it requires more and the warning lights come back on. Can anyone help? (2.2 HDI Exclusive)

Submitted: 07/06/2012 11:22:23 | ID: 86696

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Jim Kilpatrick, County Down

Citroen C5 2008

My Citroen C5`s central display (radio/CD/satnav/phone etc) suddenly stopped working a few days ago. The display now shows only the Citroen logo, overwritten with the message "Please insert Upgrade CD" and what may be an error code of 2.13. My dealer has had the car today and can’t diagnose what is wrong and wants it back again to investigate further. Any ideas? (Exclusive - Diesel Manual)

Answers

Hi - I have the same problem with My C3 Exclusive - all I have a radio/Satnav that reboots every minute or so and a display that says just Citroen? No error codes or asking to insert upgrade CD? Did you get it fixed? Ian McKenna from England

Hi Jim, I have the same prolem, have spoken to theDealer and they want £150 to do a software upgrade. Did you get yours sorted? Anonymous from

Submitted: 22/05/2012 10:58:59 | ID: 71618

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John Glenn, County Antrim

Citroen C5 2001

Hi. My problem is with the rear suspension of my Citroen C5. It remains stuck in the high position and will not lower by the designated lowering button. What could be the cause of this and how can it be remedied? Many thanks. (2ltr 16v hpi Exclusive)

Answers

i had same problem, i changed the centre sphere on the rear, as this controls the pressure for the rear ride height.(not that expensive) make sure all pressure off when changeing geoffrey hunt from Yorkshire

Submitted: 18/05/2012 16:24:20 | ID: 71603

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Thomas Riley, England

Citroen C5 2003

I need to check the suspension fluid LDS level of my Citroen C5. To re-pressurise we need a facom 920 tool which we have not got. Can you can use instead a generic brake pressure bleeding kit and what bleeding kit would be suitable? The car is HYD.3, only need to pressurise 0.5bar. (2.0ltr. HDI diesel executive)

Answers

Hello, yes you can use a brake and clutch kit, I used my spare tyre, reduced air to 15psi attached to kit then I did what was in my car manual, worked a treat hope this helps you Colin Clough from Berwickshire

Submitted: 08/05/2012 12:46:31 | ID: 71270

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Nigel Fitzell, Ireland

Citroen C5 2002

What is the correct height off the ground for the Citroen C5 chassis? I have just changed both sensors and forgot to check the height first.

Submitted: 03/05/2012 16:10:57 | ID: 82442

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Sharon Grey, England

Citroen C5 2004

Is it difficult to change a starter motor on a Citroen C5?

Submitted: 01/05/2012 09:23:06 | ID: 82159

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Matt O`Reilly, Ireland

Citroen C5 2009

My Citroen C5`s reversing sensors are not working. What could be wrong? (1.6 hdi)

Submitted: 30/04/2012 16:10:35 | ID: 80347

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Dave Howarth, Cheshire

Citroen C5 2008

Does anyone know of any towing wing mirrors that will fit onto the Citroen C5 aero shape, auto close mirrors that don’t slip off? Also has anyone had problems with reversing sensors after the car has been washed in garages? (138bhp Exclusive auto sat nav)

Answers

I use these very successfully on my C5 Exclusive. http://www.riverswayleisure.co.uk/acatalog/info_832073.html Swapping the angle around allows them to stay on even when the car mirrors close in, without the towing mirrors hitting the car windows. Jim Kilpatrick from County Down

Fit Milenco aero mirrors, they don’t slip, don’t mark the paint and allow the mirors to close okay. I use these myself with no problem Steve Thornley from Lancashire

Submitted: 23/04/2012 12:02:45 | ID: 82173

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Stephen Hewitt, Bedfordshire

Citroen C5 2004

Can anyone tell me why I am getting a message on my Citroen C5`s screen saying "Check control quit ok" and a picture of what looks like a brake disc? Thanks.

Answers

Are you sure it is not one of the options you get, like Fuel Consumption, Trip, Date, Average Speed etc. Try pressing the button on the end of the stick (behind the steering wheel). This is the button you also use to setup a speed warning alarm. Hope this helps Ben Clayton from England.

Submitted: 19/04/2012 14:34:30 | ID: 81868

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David Crossley, Yorkshire

Citroen C5 2010

I wish to stop my Citroen C5`s mirrors closing automatically on locking. There is not a mirror option in the Comfort/Lights etc menu, nor is there one in the other menu covering Radio/Phone etc. Can anyone help? (2.0 HDI Exclusive)

Answers

Hi, checked handbook. It can only be deactivated by dealer plugging in diagnostics. This will be a charge of approximately 75 pounds. Hope this helps Terry Pringle from Northumberland

There is a switch which is used by moving it right or left to adjust the door mirrors. Move that little switch gently backwards and hold in that position for 4-5 seconds. It will change the mirrors mode and they will not close again when locking the doors. If you want to re-energise them again ie to make them close whenever you lock the doors, just do the same thing again. Andreas Tsiourtis from Cyprus

Submitted: 16/04/2012 10:24:49 | ID: 80404

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Tom, Huntingdonshire

Citroen C5 2002

Can anyone tell me how to remove the display of my Citroen C5 that shows radio station, temperature, miles to fuel left etc? It works fine but the bulb appears to have blown so I want to replace it. (SX HDI 110 Saloon)

Answers

Prise out the surround by inserting a blade (small screwdriver or knife) under the lower edge to disengage the small lugs. When this is out you can then get to the screws that hold the display Mark Billinghurst from Derbyshire

Submitted: 13/04/2012 11:45:35 | ID: 80373

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Zodwa Shabangu, South Africa

Citroen C5 2003

My Citroen C5`s driver’s door handle is locked and the key is blocked in the door. How can I get help?(exclusive)

Answers

This is an easy fix. Get a long needle or long pin and very carefully superglue the head to the broken key shaft. Let the glue set and then slowly pull the needle and o from England

Submitted: 13/04/2012 10:35:18 | ID: 74925

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Ken Wilson, England

Citroen C5 2006

The battery runs down in 4-5 days if my Citroen C5 is not used, even after being fully charged. The battery is less than 2 years old. This problem has existed almost since new. The garage told me then that it was because the car was not used enough. A tow bar with twin electrics is fitted and I now think that possibly this is adding to the problem. Can anyone help? (2.00HDI diesel auto)

Submitted: 12/04/2012 14:33:09 | ID: 80218

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Graham Porter, Nottinghamshire

Citroen C5 2003

Replaced with new battery, reconnected, turned ignition key for over one minute as per maintenance book, then turn key to start engine, all I get is a clicking noise the engine does not turn over. Any ideas? (2.2HDI)

Answers

Sounds like a problem I had with my 2.2. If I kept turning the key repeatedly on and off for 1-2 seconds, it started and then was okay for a while, until it did it again. The breakdown guy said do the old hammer on the starter motor trick, sticky solenoid, but after the third time it happened, I got a new starter motor and problem solved Dennis Ambler from Ceredigion

Submitted: 02/04/2012 09:31:03 | ID: 78678

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Joey Vlahakis, South Africa

Citroen C5

Where can I find the inline fuel filter on my Citroen C5?

Submitted: 02/04/2012 09:24:27 | ID: 70480

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Brian Tucker, England

Citroen C5 2008

My Citroen C5`s nearside window will not wind up or down. Is it difficult to remove the door card to find out what has gone wrong and is it a problem with this model? (2000 diesel vtr cdi)

Answers

Remove the door handle, speaker grille and card. The window mechanism uses a plastic pin to lip the window to the regulator and it shears off. I replaced mine with a nut and bolt Rick Hough from Cheshire

Submitted: 20/03/2012 17:07:14 | ID: 70774

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Barbara Forrest, England

Citroen C5 2002

My 2002 Citroen C5 2Turbo Diesel`s fuel consumption has gone down drastically from 55-60mpg to 40mpg. The air filter has been changed as well as the oil filter. The dash board is also showing the incorrect air temperature which is always 8 degrees lower than it should be eg. 10 outside shows ice alert 2 inside which is very annoying. When driving it sounds like the baffles have gone on the exhaust. I have had this checked and the garage said that there was nothing wrong with it. Once I have got to speed, that is cruise control, you cannot hear it. Is this connected to the severe loss of mpg? I do love this car as I`ve had it for 9yrs and it is a dream to drive. Can someone help me please? (executive)

Answers

The temperature problem is solved by changing the little temperature sensor under the passenger door mirror. I have had two now in 3 years. The problem is the air con uses the temperature data and you can either get cooked or frozen depending on where the reading is at the time. Fiddly getting the cap off the door mirror so you can get to the wiring behind the sensor, then straight swap, about £22 for a Citroen sensor. Anonymous from

Re MPG, my 2.2 was never that good, always only about 40-42 but lots of short trips in hilly area. Check if the car rolls okay with the handbrake off, can be seized cables and tubes or even the caliper. You don’t realise until you get the situation you describe. Another option is get a can of diesel additive to clean the system, one that will dissolve the muck out of everything, including the good old particulate filter, DPF, about £20 for the best ones Dennis Ambler from Ceredigion

Submitted: 16/03/2012 15:35:01 | ID: 69424

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Barry Celliers, England

Citroen C5 2002

My Citroen dealer re-seated the 4 fuel injectors on my Citroen C5 and had one rebuilt. The C5 randomly idled but only when at full engine temperature. It was found that the 4th injector was blowing air and it was re-seated, but now the frequency of the problem has increased, still only when at idle and at full running temperature. About a week ago I had to stop on the M6 due to an accident ahead and the C5 was shaking so badly that I had to turn the engine off. Also this Citroen dealer has now washed it`s hands of it. Does anyone have any ideas? (2.2 Diesel)

Submitted: 16/03/2012 09:57:55 | ID: 69377

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Bruce Stringer, Australia

Citroen C5 2012

My Citroen C5 was purchased on 1st Feb 2012. Not long after, after an evening out, when I turned the ignition on the multifunction screen and radio went on and off repeatedly. I couldn’t work any of it`s functions and turning the ignition off several times didn’t work. I had to put up with it coming on and off for the hour`s drive home. I then hit on the idea of taking the key out and it worked. It has now done it again under similar circumstances! Taking the key out a couple of times didn’t work this time so after a short drive I stopped, took the key out, opened the door and closed it, turned the ignition on and all was good again. I must admit it really annoyed me. I will be contacting the dealers tomorrow but I have a feeling it will not be an easy fix, at the very least it will cause a lot of inconvenience. Does anyone have any ideas please? (Exclusive diesel)

Submitted: 16/03/2012 09:53:39 | ID: 69376

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Tymon McGowan, Australia

Citroen C5 2001

Hi people and thank you for your time. My Citroen C5 has no acceleration and no power. I can drive it but it just drives at the speed limit. The temperature gauge is always on cold and it seems like the turbo is not working. The service warning light is on and it feels like something is holding the power back. There are no noises or other signs. (hdi turbo diesel).

Answers

Sounds like a problem with the egr valve (exhaust gas recycling) Jim White from England

I had the problem and it turned out be a simple sensor under the bonnet, not far behind the radiator, but for the life of me I can’t remember the name. My garage did it (small, local, guy borrowed one off his brother’s car first, to check if it was the answer and it was). They put so many functions on a particular chip that it’s a nightmare trying to find the origin of a problem. Other options are clogged-up DPF or faulty air flow meter Dennis Ambler from Wales

Submitted: 15/03/2012 09:51:36 | ID: 84430

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Marcia Garbutt, Yorkshire

Citroen C5 2001

I have a C5 2001 2.0HDi and I am currently experiencing an intermittent noise when driving which sounds exactly like the the noise when my gears are put in reverse. The noise occurs every couple of seconds and is so annoying. It states in the manual it could be tyre pressure, I have checked this and all OK. All my fluids are OK in car. No lights on dash, so what could the problem be. Please advise. Many thanks.

Answers

Remove rear wheels, check brake calipers are in line and not angled towards the front. Check inside of wheelrims for gouges. If so calipers are touching. Caliper mounts need cleaning off. Okay? Andy Hillock from Yorkshire

Submitted: 05/03/2012 17:42:00 | ID: 82278

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Noel Collins, Ireland

Citroen C5 2003

I have a problem with my immobiliser, every few days it refuses to start, no power to fuel pump. The garage can’t help so I tried the main dealer, but still no good. Any answers?

Answers

Had same problem when car was left unused for 2 weeks. Switched off ignition, left for 20 secs, switched on again and allowed computer to go through its checks, until mileage showed turned key and started. Hope it works for you Garry Mason from Nottinghamshire

I had also had Fuel Pump intermittent problems. There is a relay in the fuse/Relay box under the bonnet on the right by the Engine Management Unit. I found if the pump doesn’t run, a sharp tap to this box would often help the relay contacts to close and power up the pump. If you remove the round plastic cover under the rear driver`s side seat, you should hear it pulsing when ignition is turned on Ben Clayton from England

Submitted: 21/02/2012 15:49:49 | ID: 79914

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Keith Bodinnar, England

Citroen C5 2009

Citroen C5 2009. When I start my Citroen C5 the auto shift gear is stuck. After I pump the foot break or lock/unlock the electronic handbrake it eventually allows me to engage the auto gear shift. The car has done about 48,000 miles and it didn’t do this in the first 47,000 miles Can anyone help? (diesel auto)

Answers

Don’t have an answer but I have an 09 plate C5 with the same issue. it started after I had the brakes done. So I suspect it is related to a brake switch. I have found that if I keep my foot on the brake before I put the key in and turn it on that it releases immediately but leave it too long. Hope this helps Jim Mcnicoll from Yorkshire

Just a standed relay fault, it is situated just next to the bsi. Replace will be fine Steve from England

Submitted: 13/02/2012 15:41:27 | ID: 78517

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Bruce Schmidt, Australia

Citroen C5 2010

When I start my Citroen C5 the auto shift gear is stuck. After I pump the foot break or lock/unlock the electronic handbrake it eventually allows me to engage the auto gear shift. The car has done about 30,000 kms and it didn’t do this in the first 25000 kms. Can anyone help? (diesel auto)

Answers

Needs the relay changing Dave from Lancashire

Submitted: 31/01/2012 14:23:09 | ID: 74356

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John, Durham

Citroen C5 2001

Hi, the speedo is broken in my C5. Can anyone tell me how to remove the instrument cluster from the dashboard so I can replace it? Many thanks.

Answers

Hi John, no real answer but a comment. I’ve just had the same thing and my mechanic friend said it took ages to get it off and not to put it back for time being. My comment is that the part is over £500 and if you have any idea where to get hold of two (one for each of us, please let me know). I could ask my friend how he got it off if you are still stuck Doug Woods from Somerset

I had this problem had it repaired at Cluster Repair, Great Yarmouth for about £120. I went there but you can phone them they will lend you one. You send yours, they repair and send back Richard Mitchell from Leicestershire

Hi! You need to get hold of a lad at www.akspeedo.com as he can supply you with a kit for just over £12.00 delivered to repair your knackered speedo and according to him, should take you about 1/2 an hour to sort! There are 2 dimples at the bottom of the speedo lens. Pop a flat blunt knife in at these 2 points (make sure your steering wheel is at its lowest by the adjuster on the l/h side 1st) and the speedo console should pop out fairly easily. Pop the clear lens off & proceed to take the speedo motor off at the rear of the console. Then just follow the instructions downloaded from his site and you will have repaired your bust speedo for just a few quid! Hope this helps Ian Galloway from Yorkshire

Submitted: 30/01/2012 20:01:50 | ID: 74100

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Jose Lozano, Argentina

Citroen C5 2007

I bought this Citroen C5 in 2007 new, since the beginning the car had two problems. First it turns off by itself when at low rpm’s . Very dangerous. Second if you are stopped and give it gas takes around two seconds to respond. I took the car back to the dealer more than 10 times but they can not fix the problem. I guess is up to me to find the problem. PLEASE HELP!

Answers

My C5 has started the "depollution system faulty" warning. This tends to result in the turbo not working, loss of power, and even engine cutting out. This has happened on a winding road at more than 30mph. This is a disgrace and should get more publicity. I suspect your problem is the same, but some unscrupulous mechanic has disabled the warning Alan Dougan from Scotland

Submitted: 22/01/2012 10:00:00 | ID: 72955

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Carlos Benavides, Peru

Citroen C5 2007

I bought this Citroen C5 in 2008 the manufacturing date shows 2007 brand new since the beginning. I had two problems when at stop, you give gas it takes 3 seconds to respond, drives OK on highways but once in a while at low rpm’s it will stop running. Dealer can not resolve these problems, this is very dangerous since sometimes stop working in an intersection. The car has 80,000 kilometres but had the problem since it was brand new, I took the car back to the dealer they tell me all kind of stories but can not fixed it. Please help. (Phase 2)

Answers

I had same problem, you need to make service update the computer in your car and the motor needs to be cold. Service had to do this 2 times, second time the car had to be overnight so the motor had to be cold, then it the computer was updated... and now it’s fine and I be driving it 345000 km Bjarni Bergmann from Iceland

Submitted: 22/01/2012 08:41:16 | ID: 72929

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Jimmy Robinson, England

Citroen C5 2005

Hi, I have a 2005 Citroen C5 hdi. When trying to start it blows a fuse before turning over. I changed the starter motor but am still no better off. If I short the starter engine the car will turn over. I doesn’t appear to be any wiring issues. I’m fighting a losing battle, any ideas? (hdi)

Answers

We had a problem when our car kept blowing a fuse it was traced to a broken wire under the drivers seat touching the metal of the seat when you sat on it John Young from Cambridgeshire

Submitted: 20/01/2012 09:00:51 | ID: 72150

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Gerald Brooks, Warwickshire

Citroen C5 2005

1. Can anyone advise of the exact procedure you have to apply after reconnecting the battery. I understand there is a sequence using the remote key fob that has to be gone through before the car will start. 2. When the engine is off, the horn works fine. When the engine is running the horn works intermittently. Any ideas what this might be and how to fix it. Thanks. (1.6hdi)

Submitted: 18/01/2012 10:48:01 | ID: 72096

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Ray Walker, Kent

Citroen C5 2001

When starting from cold my C5 keeps misfiring as I am driving and it nearly seems to stall as you change gear. But when the car gets to a certain temperature it then works normally. Also the driver’s window raises intermittently with no fuses blown. If anyone has any ideas...

Submitted: 16/01/2012 09:43:08 | ID: 80905

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Andy Nixon, Essex

Citroen C5 2001

I’ve just bought a 51 Citroen C5 and after driving it for 30 miles the rev counter stopped working. I also cannot get the bluetooth to work. Does anyone know what the problem might be?

Submitted: 13/01/2012 11:11:39 | ID: 70353

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Trevor Brine, Australia

Citroen C5 2002

I have replaced the drive shaft seal three times on the right hand side of my 2002 Citroen C6 v6. When the car leaves the workshop all is good but after about 20km the leak at the seal starts again? Is there an opinion on what might cause such a leak. The folks here at Citroen don’t seem to have a clue... (V6 Exclusive)

Submitted: 10/01/2012 10:17:54 | ID: 70273

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Wendy Jones, Derbyshire

Citroen C5 2006

I recently had a new radiator fitted as it was leaking and using lots of coolant making the engine warning light come on saying it would overheat. The new radiator was fitted and works well. Since then the air con/heater in the car worked OK at first but now it just blows cold air, even when the heater is set to HI and full power speed 8. The car doesn’t have any air locks, and the pipes have been bled. The coolant levels are all OK. The actual pipes have plenty of hot water in them, but the actual blowers are just blowing cold. I have checked under the glove box and the small octagon dial is turning correctly to indicate it all works fine, but just perm cold air. Any ideas appreciated.

Submitted: 06/01/2012 15:14:03 | ID: 84822

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Willie Kavanagh, Ireland

Citroen C5 2008

I just bought a C5 3 weeks ago. It’s a 2008 with 40,000 miles done on it. The problem is that every now and then, when I first start it and select a gear, it won’t go in. I have to turn the car off again, restart it, and away she goes with no problems. It doesn’t happen all the time but it’s happening enough to a problem. Any ideas? Thank you in advance. (1.6 hdi)

Submitted: 01/01/2012 09:38:16 | ID: 83731

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Petar Sinadinov, England

Citroen C5 2001

Citroen C5 HDI 2001. My problem is as follows: when starting the engine temperature arrow on the dashboard of my car, once stood in the middle. During the trip the temperature rises and the light comes on and warns that announces to stop the car. No leaks, no steaming and coolant is not lost. What could be the problem? Thank you a lot.

Answers

Could be a seized thermostat or a faulty one Craig Cooke from Cambridgeshire

Submitted: 28/12/2011 21:35:39 | ID: 81542

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John Pace, England

Citroen C5 2002

Hi, my Citroen C5’s radio is not working although there is power going to it. Also the computer screen is blank. Any ideas please?

Submitted: 26/12/2011 10:53:41 | ID: 83990

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Pat Davey, Surrey

Citroen C5 2002

I have just purchased a 2002 C5 2.2HDi Saloon Auto. Everything is in very good condition, but I cannot get the Sat Nav to talk! I have followed the set up procedures a few times but cannot get any vocals. The Sat Nav does accept locations and will give directions but only visual on the screen. I notice that the manual says there should be 2 CDs. I can only find one, but cannot see where another one could be. Any advice would be appreciated. (2.2 HDi Auto)

Submitted: 20/12/2011 15:37:53 | ID: 80952

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Jimmy Delaney, Lanarkshire

Citroen C5 2002

I cannot get the computer on my Citroen C5 to work and don’t know where I am going wrong...

Submitted: 19/12/2011 15:42:02 | ID: 80760

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