CITROEN C3 PICASSO questions and answers

CITROEN C3 Picasso

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Below are the latest CITROEN C3 PICASSO questions submitted by visitors to RoadTestReports.co.uk. To supply an answer, simply click on the "Answer this question" link underneath each question. Alternatively, if you want to ask a question, please use this simple form. Please try to make the question as detailed as possible, with all the information necessary for a comprehensive answer included. Please do not use "text speech" or type everything in CAPS LOCK.

frances anne dix, Oxfordshire

Citroen C3 Picasso

my c3 Picasso o9 plate keeps cutting out when the pollen filter comes on, you then have to stop and re start but now the oil fuel pressure late is coming on and stop in red, this is a continual problem. the garage says there is nothing wrong with the car. I am loosing all confidence in the car, as this is now the 5th time this has happened in 3 months.

Answers

I have the same problem. My dealer has had it twice for 2 days each time, replaced the oil pump but still re-occures. I've got used to it now but it is very irritating. I have tried everything. Love my C3 Picasso but all the little niggles are getting me to think of moving to something different. Elaine from Somerset

I have the same problem. My dealer has had it twice for 2 days each time, replaced the oil pump but still re-occures. I've got used to it now but it is very irritating. I have tried everything. Love my C3 Picasso but all the little niggles are getting me to think of moving to something different. Elaine from Somerset

Submitted: 24/08/2015 06:55:15 | ID: 120250

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Brian Cowen, Cumbria

Citroen C3 Picasso

Hi. I want to change the electrically adjustable mirror to electric FOLDING etc. as on the Exclusive model. Is the wiring loom standard to enable the swapping of both door mirrors and of course a relevant interior switch? Many thanks.

Submitted: 23/08/2015 13:23:36 | ID: 120214

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Steven Morris , Stoke-on-Trent

Citroen C3 Picasso

please can you tell me when they put the dpf/fap filter on the c3 Picasso, as I do mostly town driving, no motorways or dual carriage ways, thanks Steve

Submitted: 22/08/2015 00:43:54 | ID: 120149

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Kieran Hemsley, Bridgend

Citroen C3 Picasso

Message just appeared stating inactive overspeed, any answers.

Submitted: 21/08/2015 21:59:18 | ID: 120145

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John, Cambridgeshire

Citroen C3 Picasso

How do you change the dashboard cluster or how to get the cluster off please john

Submitted: 12/08/2015 10:08:43 | ID: 119645

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joe bell, Devon

Citroen C3 Picasso

How can you remove the drivers armrest

Submitted: 31/07/2015 16:51:16 | ID: 119171

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William Evans, Flintshire

Citroen C3 Picasso

Ref: Mandy Williams Merthyr Tydfil & Christine Barnes Lancashire - problems with power steering fault posted 23/06/2015 Hi - my car is also a 2010 C3 Picasso and last Thursday the power steering failed. I did the same as Mandy and it worked for about half a mile. My car is currently off the road and I have been quoted a similar price for repair. I agree with Christine - the car is only 5 years old and obviously has a common fault. I would appreciate knowing what the response was from Customer Service

Submitted: 24/07/2015 22:34:14 | ID: 118862

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Dave Pritchard, Merseyside

Citroen C3 Picasso

The outside temp sensor, at present, varies between 44C to 48C when temp is in mid twenties! Can t be a DIY job and, if so, where is it located?

Submitted: 20/07/2015 21:49:27 | ID: 118709

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michael maloney, Spain

Citroen C3 Picasso

how do you remove front headlight unit from c3 picasso

Submitted: 19/07/2015 10:14:23 | ID: 118630

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Mike Hobbs, France

Citroen C3 Picasso

Hi I am about to change front and rear discs and pads on my 2010 exclusive but need torque settings for rear wheel bearings that are built into the rear discs ???

Submitted: 11/07/2015 20:12:59 | ID: 118339

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Ron, Surrey

Citroen C3 Picasso

cannot connect my mobile as i need an authorisation code !!!!! Ron

Submitted: 05/07/2015 13:12:26 | ID: 118084

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Philip Baguley, Nottinghamshire

Citroen C3 Picasso

Recurrent problem with drivers door - noisy on opening. been repaired twice and now occurring again.

Submitted: 01/07/2015 16:25:09 | ID: 117900

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simon walker, Staffordshire

Citroen C3 Picasso

Hi has anybody had a vibration noise under the bonnet when excelarating off . It sounds tinny is this the manifold cover.

Submitted: 23/06/2015 18:36:17 | ID: 117605

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Mandy williams, Merthyr Tydfil

Citroen C3 Picasso

Hi can anybody help I've got a citroën Picasso 60 plate and the power steering has stopped working it's been playing up all week but I've been turning it on and off 3 times and it's been back to normal but it went yesterday and it won't correct itself no more and the power steering light is also staying on dashboard

Answers

I've got same problem on my 2010 C3 Picasso. It's faulty ECU unit which I've learned is a common problem. It's £500 for a new unit and at least £200 labour as it's under the engine and the subframe has to be dropped to get at it. I've complained to citroen as this shouldn't happen on a five year old car. I'm supposed to hear from a customer service manager by 5pm Tuesday. Christine Barnes from Lancashire

I've got same problem on my 2010 C3 Picasso. It's faulty ECU unit which I've learned is a common problem. It's £500 for a new unit and at least £200 labour as it's under the engine and the subframe has to be dropped to get at it. I've complained to citroen as this shouldn't happen on a five year old car. I'm supposed to hear from a customer service manager by 5pm Tuesday. Christine Barnes from Lancashire

Submitted: 23/06/2015 18:00:56 | ID: 117604

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allan edwards, Essex

Citroen C3 Picasso

my c3 please let me know how and where the sump drain plug is and also the diesel fuel location it is a2011 many thanks

Submitted: 15/06/2015 15:24:30 | ID: 117238

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Alan Taylor, City of Derby

Citroen C3 Picasso

Car won't start unless jump leads used. 2012 model, all fuses checked. Any ideas? Is it the battery?

Submitted: 17/05/2015 14:04:35 | ID: 116148

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Harry Bunting, Durham

Citroen C3 Picasso

Can anyone tell me if it is normal for the footbrake to be very fierce when I apply extra pressure (such as when a car in front brakes suddenly ) and can it be adjusted? My car is a 2013 reg with 9,000 miles on the clock

Answers

Harry, having just taken delivery of a new C3 Picasso I noticed that the brakes are so more effective than my previous Berlingo this being put down to the fact that both back and front are disc brakes whereas the Berlingo had discs front but drums rear. If it stops ok and in a straight line without any steering pull right or left without locking the wheels and no strange noises I wouldn't worry about it too much. As to your question hydraulic servo assisted disc brakes are self adjusting normally due to the brake pads getting moved toward the disc as they wear by the pistons within the brake callipers. I don't know of a way of making the braking effort less effective however a jammed or defective load sensing valve could contribute that is if one is fitted. Tony from Durham

Submitted: 13/05/2015 17:30:53 | ID: 115993

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Alastair, Greater Manchester

Citroen C3 Picasso

air conditioning system/ventilation does not produce any air. As you can imagine this has made driving very difficult at times.

Submitted: 08/05/2015 20:57:27 | ID: 115772

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tony, Greater London

Citroen C3 Picasso

I have a new C3 Picasso selection hdi 90 and I recently went over a speed bump and the front suspension went clank, not clunk as it was metal against metal. Now the steering is vague and there`s a rumbling noise and you can feel it through the clutch and brake pedals?

Answers

Have you checked both front springs for breakage ? they can snap and should have a plate below attached to the strut in order that they cannot break and come down the strut and damage the tyre. Check also steering linkage, track rod ends, track rods themselves and for play in the steering rack, should be none or very little to speak off. How high was the speed bump ? and at what speed did you go over it ? could also have stressed a wheel bearing this could cause a whining or rumbling noise. Tony from Durham

Have you checked both front springs for breakage ? they can snap and should have a plate below attached to the strut in order that they cannot break and come down the strut and damage the tyre. Check also steering linkage, track rod ends, track rods themselves and for play in the steering rack, should be none or very little to speak off. How high was the speed bump ? and at what speed did you go over it ? could also have stressed a wheel bearing this could cause a whining or rumbling noise. Tony from Durham

thank for the reply the car was check by a citroen dealer and found nothing wrong, i have since driven down to devon via bournemouth and back .After getting back home i felt absolutely knackered, didnt feel relaxed at all hard to keep it in straight oversteers on bends doent hold the road. Since then i have reduced the tyre pressures to 2.0 bar [wheels are 17"] alloys the ride and handling seems a lot better the low pressue indicator hasnt come on yet. any comments tony from Greater London

Submitted: 03/05/2015 19:04:29 | ID: 115525

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Brian, West Sussex

Citroen C3 Picasso

Is there any way that the volume of the indicator warning can be increased? It is quite quiet and sometimes difficult to hear. Any suggestions please?

Submitted: 30/04/2015 16:32:08 | ID: 115412

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Julie Wilkinson, North Ayrshire

Citroen C3 Picasso

I have a Citroën C3 Picasso, the engine management light has come on with a message saying antipollution faulty, what does this mean and what needs to be done please?

Submitted: 22/04/2015 19:51:07 | ID: 115070

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Mr R lee, Essex

Citroen C3 Picasso

can you stop the whistle sound at speed 2012 auto 1.6

Submitted: 18/04/2015 21:53:27 | ID: 114892

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Neil, Greater Manchester

Citroen C3 Picasso

Just bought a C3 and tonight noticed that the front headlamps are not working.. Yet the icons for the lights are lit up.. Under a month warranty thankfully but still disappointing. Any ideas other than take it back in for fixing? Nb rear lights work, fog lights, hazards etc.. Just main front lights and sides.

Answers

Hi Neil, check the fuse box in the engine compartment. Look at YouTube video by Pat McGrorty - search for C3 Picasso fuse box. Disconnect the battery. Lift off the plastic top. Beneath it you will find three connectors - the middle one is brown - marked MARRON. Disconnect it and check the contact pins. If they are corroded you have a common problem. Good luck Paul Briggs from Bath and North East Somerset

The C3 has a fault that allows water to penetrate one of the plugs in the fuse box under bonnet . the centre plug at back of fuse board marked up as marroon is a path way from the washer bottle pump to the fuse board and the water accumulates in the plug / socket marked marroon the electrical supply causes green corrosion and rots the pins very quickly the damage varys but to replace part of loom and fuse board which is the normal practice from main dealers will cost around the £1500,00 mark but if you can get a good auto electrician you can put links in to replace the plug and socket , I did it my self and it cost me about £5.00 in materials Good Luck Dave dave harvey from Devon

Submitted: 16/04/2015 21:21:09 | ID: 114803

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dave, Bristol

Citroen C3 Picasso

Just bought this 2012 Citroen C3 Picasso 1.6 Exclusive EGS6' (auto clutch) I now find front passenger door will not lock using either remote or using key . Indicators lights correctly for unlocking and locking but front nearside passenger does not lock. There is some 'clunking' when the door is opened (when supposedly locked) but the mirrors do not open as they normally do when unlocking.' - Other doors and boot lock OK Tried most combinations of unlocking and locking using remote and key that I can think of but still U/S Can anyone help please? Many thanks - Dave

Submitted: 10/04/2015 23:32:15 | ID: 114564

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viv.wtay, North Yorkshire

Citroen C3 Picasso

Ive been reading about the water sloshing in the dash when driving and this is happening to me in my car also my fans and rear screen heater keep stopping working. Sometimes when cornering, as well as hearing the water sloshing it also sounds like sand moving too. This is only on the drivers side. The fan is noisy at times too. Could the water and fans not working be connected? Any ideas as to what is going on with the fans please?

Answers

I had the same problem. If you lift the bonnet and look up behind where the pollen filter is (left hand side), you'll see a small recess area in the bodywork where the water is collecting. There is a drain hole at the bottom of the panel which has become blocked with dirt/debris. You need to clear this out and remove any dirt that is stopping the water from draining away. I used a length of tube to drain and then reached in with a rag to clear. Stupid design but easy to solve once you know what is causing it. Matt Ryan from Bedfordshire

I had the same problem. If you lift the bonnet and look up behind where the pollen filter is (left hand side), you'll see a small recess area in the bodywork where the water is collecting. There is a drain hole at the bottom of the panel which has become blocked with dirt/debris. You need to clear this out and remove any dirt that is stopping the water from draining away. I used a length of tube to drain and then reached in with a rag to clear. Stupid design but easy to solve once you know what is causing it. Matt Ryan from Bedfordshire

Submitted: 30/03/2015 22:09:29 | ID: 114088

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Norman King, East Riding of Yorkshire

Citroen C3 Picasso

Rear parking sensors suddenly packed up. No sound from inside or out. Fuse (F14 x 15amp) is okay as it also is the fuse for other accessories which are working. Any ideas before I get my wallet out?

Answers

Trying pressing the button in the middle of the dash, next to the door lock release. You may have accidentally pressed it. I hope it is that easy for you. roger stroud from Wiltshire

Trying pressing the button in the middle of the dash, next to the door lock release. You may have accidentally pressed it. I hope it is that easy for you. roger stroud from Wiltshire

Many thanks for your reply. You were correct. I found out from my local garage where a keen eyed young mechanic spotted that there was no illumination on the switch. Could not believe it. Cheers. Norman King from East Riding of Yorkshire

Submitted: 30/03/2015 13:31:28 | ID: 114071

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Mark, City of Edinburgh

Citroen C3 Picasso

Hi. I'm looking for some help. My 2009 C3 Picasso has a problem that when you are driving the boot unlocks itself which is alarming. Also had a problem with the seatbelt warning alarm going off but think that was due to the wife putting her suitcase (handbag) on the seat. Any help would be appreciated

Submitted: 25/03/2015 18:25:53 | ID: 113844

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Bill McKechnie, North Lanarkshire

Citroen C3 Picasso

Where is the temperature sensor fitted? I get the stop engine temp fault from cold and cooling fan runs continuously.

Submitted: 19/03/2015 16:54:42 | ID: 113551

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walter, North Lanarkshire

Citroen C3 Picasso

hi my c3 Picasso is cumming up with all lights showing all faults at first it was just ( abs ) one week later its all also it says faulty electric circuit could this be the fuse box all are talking about citoren want mega bucks to evev look at it iv got warrenty but they say it dosent cover wireing its a 2010 witch I took out warrenty when I bought it one year ago but warrenty isent worth the paper its wrote on can anyone shed some light on this kind regards walter.

Answers

CAR COMING WITH ENGINE FAULT OIL BEEN CHECKED AND WATER BOTH GOOD IT SHOWING A LITTLE SYMBOL LIKE A LANTON HOPE YOU CAN HELP margaret from Nottinghamshire

CAR COMING WITH ENGINE FAULT OIL BEEN CHECKED AND WATER BOTH GOOD IT SHOWING A LITTLE SYMBOL LIKE A LANTON HOPE YOU CAN HELP margaret from Nottinghamshire

Submitted: 03/03/2015 18:03:01 | ID: 112683

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john coote, West Sussex

Citroen C3 Picasso

why does my gear lever stick on cold mornings,if I let the engine for 10 mins it clears

Submitted: 22/02/2015 10:46:38 | ID: 112089

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WILLIAM TELFORD, Fife

Citroen C3 Picasso

Hi I am wondering if any one can tell me how to remove the arm rest of the drivers seat on a citroen c3 picasso 2012. Cheers WILLIE T

Submitted: 20/02/2015 20:37:55 | ID: 112013

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elaine, Surrey

Citroen C3 Picasso

My fuel cap opens (with key) but there is an inner lid (in white) quite a long way down, (can just about reach with my finger tip) which prevents fuel going in - had the car since October 2013 and never had this problem before. I'm driving on fumes, please help!

Answers

This is a safety feature that prevents fuel spillage if you roll your car. The correct pump should release the flap. If you look in your handbook, you'll see that you can import a release tool from countries that don't have modern filling stations. However, several companies sell a funnel that you can push in to the filler neck of your car. This releases the flap & allows you to fill up from petrol/diesel cans or a petrol pump that doesn't have the correct size nozzle. Remember, the diameter of the neck & nozzle are different for petrol & diesel to stop you filling up with the wrong fuel. Mark C from Leicestershire

This is a safety feature that prevents fuel spillage if you roll your car. The correct pump should release the flap. If you look in your handbook, you'll see that you can import a release tool from countries that don't have modern filling stations. However, several companies sell a funnel that you can push in to the filler neck of your car. This releases the flap & allows you to fill up from petrol/diesel cans or a petrol pump that doesn't have the correct size nozzle. Remember, the diameter of the neck & nozzle are different for petrol & diesel to stop you filling up with the wrong fuel. Mark C from Leicestershire

Submitted: 19/02/2015 18:42:23 | ID: 111916

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Jane, Norfolk

Citroen C3 Picasso

My gears have become stuck. I can't seem to free them. The garage cannot find the fault and it`s intermittent. I keep depressing the clutch and throttle and wiggling the gears and it takes a while to get the gear stick back?

Submitted: 13/02/2015 13:16:26 | ID: 111455

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Steve, Nottinghamshire

Citroen C3 Picasso

Hi, I'm in desperate need of advice. I own a 2010 Picasso C3 (110) I have noticed traces of oil on my drive (the drive is on a slope) over the past few months, nothing major the odd spots etc. The leak seems to be coming from a black plastic box just below the drivers side rear passage seat (underneath the car). It is like a brown rusty colour and the spots have become a tad larger over the past couple of days. I have been told the box is part of the DPF system. The car drives fine and I have no warning lights on the dashboard. Can any one shed any light why this would just suddenly start leaking and how to fix the problem. Kind regards Steve Nottinghamshire

Answers

Hello steve This is the dpf additive fluid bag, I've had replaced after a very minor accident , the bag had I think probably been leaky before.( Plastic bag good design ,perhaps not Citroen) I brown fluid is incredibly sticky wear gloves. In front of the drivers rear side passenger door and in front of the wheel underneath you can see a sort of triangular black 2 part box , the bottom is held on by 3 white 1/2 turn fastenings . The box contains a small pump and the pipes are push fit connections. I took mine off to clean up without too much trouble although I'd suggest car ramps . Once cleaned up, realised the bag was leaking and needed to be replaced, managed to persuade the insurance to cover , otherwise I would have got a bag via the dealers. From my understanding , when you fill up it puts some of the fluid into the diesel tank, people who are comstantly topping up their fuel tank will go through their dpf fluid more quickly, hence I now top up only when I needtoo Once it runs out your dpf will not be able to regenerate and risk becoming blocked= expensive so I'd get it sorted ian Ian woffendin from West Yorkshire

Hello steve This is the dpf additive fluid bag, I've had replaced after a very minor accident , the bag had I think probably been leaky before.( Plastic bag good design ,perhaps not Citroen) I brown fluid is incredibly sticky wear gloves. In front of the drivers rear side passenger door and in front of the wheel underneath you can see a sort of triangular black 2 part box , the bottom is held on by 3 white 1/2 turn fastenings . The box contains a small pump and the pipes are push fit connections. I took mine off to clean up without too much trouble although I'd suggest car ramps . Once cleaned up, realised the bag was leaking and needed to be replaced, managed to persuade the insurance to cover , otherwise I would have got a bag via the dealers. From my understanding , when you fill up it puts some of the fluid into the diesel tank, people who are comstantly topping up their fuel tank will go through their dpf fluid more quickly, hence I now top up only when I needtoo Once it runs out your dpf will not be able to regenerate and risk becoming blocked= expensive so I'd get it sorted ian Ian woffendin from West Yorkshire

Submitted: 01/02/2015 19:10:03 | ID: 110686

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R boriano, Brighton & Hove

Citroen C3 Picasso

I'm waiting to pickup 64plate. Has this wiring and water bottle fault be resolved yet.

Submitted: 01/02/2015 01:08:42 | ID: 110650

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Julie James, Yorkshire

Citroen C3 Picasso

I have a 2009 Picasso, the other day I topped up my windscreen wash, ran it through to the windows but now my radio and reverse sensors are not working. I have checked the fuse for the radio, which is OK. lights on the front of the radio are on, but no station is coming through it or displaying the station on the dash display. Any help will be grateful. Thanks.

Answers

Hi Julie, you may have a fuse-box problem with water flowing into the MARRON plug in the under bonnet fuse-box. Take a look at other pages on this website which discuss the problem. I hope it's not that as it can be expensive. Paul Briggs from Bath and North East Somerset

Thanks Paul, I have managed to get it all working again by removing the SHunt fuse in the fuse box in the glove box Julie James from Yorkshire

Submitted: 26/01/2015 16:54:43 | ID: 110328

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David Caudrey, Berkshire

Citroen C3 Picasso

How do I get rid of the message 'No mobile connected' A Bluetooth connection has never been made but the message is displayed permanently.

Submitted: 23/01/2015 11:14:20 | ID: 110156

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Suz, Highland

Citroen C3 Picasso

Can anyone tell me what would be the best way to attach a SatNav to my Citroen C3 Picasso? I am disabled, so my reach is limited and therefore I would like to fix the SatNav on the middle air vent or on the CD holder, but I can't determine which type of fitment would fit this car and be the right type for my Garmin Nuvi 52LM. I would be grateful for any advice... Thank you in advance.

Answers

Go to Halfords you can get a sort of black round disc about 3 inch dia. which attaches to the disc compartment lid, your sat nav then just goes onto the disc. I have used one for a good while. Al Rodgerson from Tyne and Wear

Go to Halfords you can get a sort of black round disc about 3 inch dia. which attaches to the disc compartment lid, your sat nav then just goes onto the disc. I have used one for a good while. Al Rodgerson from Tyne and Wear

Submitted: 12/01/2015 14:26:08 | ID: 109410

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claire, Durham

Citroen C3 Picasso

2012 reg on;y 6300 on the clock had particular filter clogging done 3 times and last time new sensors now 3 weeks later once again service light coming on all the time and the same message particular filter clogging??

Answers

run the car at a constant speed above 40 mph eg on a motorway and the light should go out as per the handbook tony from Greater London

run the car at a constant speed above 40 mph eg on a motorway and the light should go out as per the handbook tony from Greater London

Submitted: 10/01/2015 17:42:30 | ID: 109301

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Laura Parsons, Shropshire

Citroen C3 Picasso

Hi, my C3 Picasso 10 plate makes a whistling noise when I drive over 50mph. Does anyone have any idea what the problem could be? Also the washers on my window wipers are not working?

Answers

I had a whistling noise that started above 50 on my C3 Picasso, turned out it was the mirror housing on the passenger side needed clipping back in to place, there was a 5mm gap for some reason, a little bit of manhandling an squeezing soon sorted that out.....no more whistling Andy Bell from West Yorkshire

I had a whistling noise that started above 50 on my C3 Picasso, turned out it was the mirror housing on the passenger side needed clipping back in to place, there was a 5mm gap for some reason, a little bit of manhandling an squeezing soon sorted that out.....no more whistling Andy Bell from West Yorkshire

You may have a fuse-box problem with water flowing into the MARRON plug in the under bonnet fuse-box. Take a look at other pages on this website which discuss the problem. I hope it's not that as it can be expensive. Paul Briggs from Bath and North East Somerset

My washers stopped working and I looked in the handbook, it was a fuse, cost about 35 pence from any motor factors. Use very thin nosed pliers to pull it out and to replace, easy, oh and it's a red fuse 10 takes seconds. Where are you? I'll do it for nothing if you are close to me. Paul Stanney from Lincolnshire

Submitted: 05/01/2015 15:34:19 | ID: 108955

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