CITROEN C3 PICASSO questions and answers

CITROEN C3 Picasso

Ask and answer questions on a variety of CITROEN C3 PICASSO models. Help and advice on everything CITROEN C3 PICASSO. Feel free to ask and answer as many CITROEN-related questions as you wish.

Ask a question now

Buy used imageBuy new / nearly new imageContract hire image

Search the questions and answers section:

Below are the latest CITROEN C3 PICASSO questions submitted by visitors to RoadTestReports.co.uk. To supply an answer, simply click on the "Answer this question" link underneath each question. Alternatively, if you want to ask a question, please use this simple form. Please try to make the question as detailed as possible, with all the information necessary for a comprehensive answer included. Please do not use "text speech" or type everything in CAPS LOCK.

Mr R lee, Essex

Citroen C3 Picasso

can you stop the whistle sound at speed 2012 auto 1.6

Submitted: 18/04/2015 21:53:27 | ID: 114892

Answer this question

Neil, Greater Manchester

Citroen C3 Picasso

Just bought a C3 and tonight noticed that the front headlamps are not working.. Yet the icons for the lights are lit up.. Under a month warranty thankfully but still disappointing. Any ideas other than take it back in for fixing? Nb rear lights work, fog lights, hazards etc.. Just main front lights and sides.

Submitted: 16/04/2015 21:21:09 | ID: 114803

Answer this question

dave, Bristol

Citroen C3 Picasso

Just bought this 2012 Citroen C3 Picasso 1.6 Exclusive EGS6' (auto clutch) I now find front passenger door will not lock using either remote or using key . Indicators lights correctly for unlocking and locking but front nearside passenger does not lock. There is some 'clunking' when the door is opened (when supposedly locked) but the mirrors do not open as they normally do when unlocking.' - Other doors and boot lock OK Tried most combinations of unlocking and locking using remote and key that I can think of but still U/S Can anyone help please? Many thanks - Dave

Submitted: 10/04/2015 23:32:15 | ID: 114564

Answer this question

viv.wtay, North Yorkshire

Citroen C3 Picasso

Ive been reading about the water sloshing in the dash when driving and this is happening to me in my car also my fans and rear screen heater keep stopping working. Sometimes when cornering, as well as hearing the water sloshing it also sounds like sand moving too. This is only on the drivers side. The fan is noisy at times too. Could the water and fans not working be connected? Any ideas as to what is going on with the fans please?

Submitted: 30/03/2015 22:09:29 | ID: 114088

Answer this question

Norman King, East Riding of Yorkshire

Citroen C3 Picasso

Rear parking sensors suddenly packed up. No sound from inside or out. Fuse (F14 x 15amp) is okay as it also is the fuse for other accessories which are working. Any ideas before I get my wallet out?

Submitted: 30/03/2015 13:31:28 | ID: 114071

Answer this question

Mark, City of Edinburgh

Citroen C3 Picasso

Hi. I'm looking for some help. My 2009 C3 Picasso has a problem that when you are driving the boot unlocks itself which is alarming. Also had a problem with the seatbelt warning alarm going off but think that was due to the wife putting her suitcase (handbag) on the seat. Any help would be appreciated

Submitted: 25/03/2015 18:25:53 | ID: 113844

Answer this question

Bill McKechnie, North Lanarkshire

Citroen C3 Picasso

Where is the temperature sensor fitted? I get the stop engine temp fault from cold and cooling fan runs continuously.

Submitted: 19/03/2015 16:54:42 | ID: 113551

Answer this question

walter, North Lanarkshire

Citroen C3 Picasso

hi my c3 Picasso is cumming up with all lights showing all faults at first it was just ( abs ) one week later its all also it says faulty electric circuit could this be the fuse box all are talking about citoren want mega bucks to evev look at it iv got warrenty but they say it dosent cover wireing its a 2010 witch I took out warrenty when I bought it one year ago but warrenty isent worth the paper its wrote on can anyone shed some light on this kind regards walter.

Submitted: 03/03/2015 18:03:01 | ID: 112683

Answer this question

john coote, West Sussex

Citroen C3 Picasso

why does my gear lever stick on cold mornings,if I let the engine for 10 mins it clears

Submitted: 22/02/2015 10:46:38 | ID: 112089

Answer this question

WILLIAM TELFORD, Fife

Citroen C3 Picasso

Hi I am wondering if any one can tell me how to remove the arm rest of the drivers seat on a citroen c3 picasso 2012. Cheers WILLIE T

Submitted: 20/02/2015 20:37:55 | ID: 112013

Answer this question

elaine, Surrey

Citroen C3 Picasso

My fuel cap opens (with key) but there is an inner lid (in white) quite a long way down, (can just about reach with my finger tip) which prevents fuel going in - had the car since October 2013 and never had this problem before. I'm driving on fumes, please help!

Answers

This is a safety feature that prevents fuel spillage if you roll your car. The correct pump should release the flap. If you look in your handbook, you'll see that you can import a release tool from countries that don't have modern filling stations. However, several companies sell a funnel that you can push in to the filler neck of your car. This releases the flap & allows you to fill up from petrol/diesel cans or a petrol pump that doesn't have the correct size nozzle. Remember, the diameter of the neck & nozzle are different for petrol & diesel to stop you filling up with the wrong fuel. Mark C from Leicestershire

This is a safety feature that prevents fuel spillage if you roll your car. The correct pump should release the flap. If you look in your handbook, you'll see that you can import a release tool from countries that don't have modern filling stations. However, several companies sell a funnel that you can push in to the filler neck of your car. This releases the flap & allows you to fill up from petrol/diesel cans or a petrol pump that doesn't have the correct size nozzle. Remember, the diameter of the neck & nozzle are different for petrol & diesel to stop you filling up with the wrong fuel. Mark C from Leicestershire

Submitted: 19/02/2015 18:42:23 | ID: 111916

Answer this question

Jane, Norfolk

Citroen C3 Picasso

My gears have become stuck. I can't seem to free them. The garage cannot find the fault and it`s intermittent. I keep depressing the clutch and throttle and wiggling the gears and it takes a while to get the gear stick back?

Submitted: 13/02/2015 13:16:26 | ID: 111455

Answer this question

Steve, Nottinghamshire

Citroen C3 Picasso

Hi, I'm in desperate need of advice. I own a 2010 Picasso C3 (110) I have noticed traces of oil on my drive (the drive is on a slope) over the past few months, nothing major the odd spots etc. The leak seems to be coming from a black plastic box just below the drivers side rear passage seat (underneath the car). It is like a brown rusty colour and the spots have become a tad larger over the past couple of days. I have been told the box is part of the DPF system. The car drives fine and I have no warning lights on the dashboard. Can any one shed any light why this would just suddenly start leaking and how to fix the problem. Kind regards Steve Nottinghamshire

Answers

Hello steve This is the dpf additive fluid bag, I've had replaced after a very minor accident , the bag had I think probably been leaky before.( Plastic bag good design ,perhaps not Citroen) I brown fluid is incredibly sticky wear gloves. In front of the drivers rear side passenger door and in front of the wheel underneath you can see a sort of triangular black 2 part box , the bottom is held on by 3 white 1/2 turn fastenings . The box contains a small pump and the pipes are push fit connections. I took mine off to clean up without too much trouble although I'd suggest car ramps . Once cleaned up, realised the bag was leaking and needed to be replaced, managed to persuade the insurance to cover , otherwise I would have got a bag via the dealers. From my understanding , when you fill up it puts some of the fluid into the diesel tank, people who are comstantly topping up their fuel tank will go through their dpf fluid more quickly, hence I now top up only when I needtoo Once it runs out your dpf will not be able to regenerate and risk becoming blocked= expensive so I'd get it sorted ian Ian woffendin from West Yorkshire

Hello steve This is the dpf additive fluid bag, I've had replaced after a very minor accident , the bag had I think probably been leaky before.( Plastic bag good design ,perhaps not Citroen) I brown fluid is incredibly sticky wear gloves. In front of the drivers rear side passenger door and in front of the wheel underneath you can see a sort of triangular black 2 part box , the bottom is held on by 3 white 1/2 turn fastenings . The box contains a small pump and the pipes are push fit connections. I took mine off to clean up without too much trouble although I'd suggest car ramps . Once cleaned up, realised the bag was leaking and needed to be replaced, managed to persuade the insurance to cover , otherwise I would have got a bag via the dealers. From my understanding , when you fill up it puts some of the fluid into the diesel tank, people who are comstantly topping up their fuel tank will go through their dpf fluid more quickly, hence I now top up only when I needtoo Once it runs out your dpf will not be able to regenerate and risk becoming blocked= expensive so I'd get it sorted ian Ian woffendin from West Yorkshire

Submitted: 01/02/2015 19:10:03 | ID: 110686

Answer this question

R boriano, Brighton & Hove

Citroen C3 Picasso

I'm waiting to pickup 64plate. Has this wiring and water bottle fault be resolved yet.

Submitted: 01/02/2015 01:08:42 | ID: 110650

Answer this question

Julie James, Yorkshire

Citroen C3 Picasso

I have a 2009 Picasso, the other day I topped up my windscreen wash, ran it through to the windows but now my radio and reverse sensors are not working. I have checked the fuse for the radio, which is OK. lights on the front of the radio are on, but no station is coming through it or displaying the station on the dash display. Any help will be grateful. Thanks.

Answers

Hi Julie, you may have a fuse-box problem with water flowing into the MARRON plug in the under bonnet fuse-box. Take a look at other pages on this website which discuss the problem. I hope it's not that as it can be expensive. Paul Briggs from Bath and North East Somerset

Thanks Paul, I have managed to get it all working again by removing the SHunt fuse in the fuse box in the glove box Julie James from Yorkshire

Submitted: 26/01/2015 16:54:43 | ID: 110328

Answer this question

David Caudrey, Berkshire

Citroen C3 Picasso

How do I get rid of the message 'No mobile connected' A Bluetooth connection has never been made but the message is displayed permanently.

Submitted: 23/01/2015 11:14:20 | ID: 110156

Answer this question

Suz, Highland

Citroen C3 Picasso

Can anyone tell me what would be the best way to attach a SatNav to my Citroen C3 Picasso? I am disabled, so my reach is limited and therefore I would like to fix the SatNav on the middle air vent or on the CD holder, but I can't determine which type of fitment would fit this car and be the right type for my Garmin Nuvi 52LM. I would be grateful for any advice... Thank you in advance.

Answers

Go to Halfords you can get a sort of black round disc about 3 inch dia. which attaches to the disc compartment lid, your sat nav then just goes onto the disc. I have used one for a good while. Al Rodgerson from Tyne and Wear

Go to Halfords you can get a sort of black round disc about 3 inch dia. which attaches to the disc compartment lid, your sat nav then just goes onto the disc. I have used one for a good while. Al Rodgerson from Tyne and Wear

Submitted: 12/01/2015 14:26:08 | ID: 109410

Answer this question

claire, Durham

Citroen C3 Picasso

2012 reg on;y 6300 on the clock had particular filter clogging done 3 times and last time new sensors now 3 weeks later once again service light coming on all the time and the same message particular filter clogging??

Answers

run the car at a constant speed above 40 mph eg on a motorway and the light should go out as per the handbook tony from Greater London

run the car at a constant speed above 40 mph eg on a motorway and the light should go out as per the handbook tony from Greater London

Submitted: 10/01/2015 17:42:30 | ID: 109301

Answer this question

Laura Parsons, Shropshire

Citroen C3 Picasso

Hi, my C3 Picasso 10 plate makes a whistling noise when I drive over 50mph. Does anyone have any idea what the problem could be? Also the washers on my window wipers are not working?

Answers

I had a whistling noise that started above 50 on my C3 Picasso, turned out it was the mirror housing on the passenger side needed clipping back in to place, there was a 5mm gap for some reason, a little bit of manhandling an squeezing soon sorted that out.....no more whistling Andy Bell from West Yorkshire

I had a whistling noise that started above 50 on my C3 Picasso, turned out it was the mirror housing on the passenger side needed clipping back in to place, there was a 5mm gap for some reason, a little bit of manhandling an squeezing soon sorted that out.....no more whistling Andy Bell from West Yorkshire

You may have a fuse-box problem with water flowing into the MARRON plug in the under bonnet fuse-box. Take a look at other pages on this website which discuss the problem. I hope it's not that as it can be expensive. Paul Briggs from Bath and North East Somerset

My washers stopped working and I looked in the handbook, it was a fuse, cost about 35 pence from any motor factors. Use very thin nosed pliers to pull it out and to replace, easy, oh and it's a red fuse 10 takes seconds. Where are you? I'll do it for nothing if you are close to me. Paul Stanney from Lincolnshire

Submitted: 05/01/2015 15:34:19 | ID: 108955

Answer this question

Alan, Tyne and Wear

Citroen C3 Picasso

Is it possible to have the front LED'S reprogrammed so that they stay on when the side/tail lights are switched on?

Answers

No, that would be illegal, unless they dimmed when side lights are on. Gary Beale from Merseyside

No, that would be illegal, unless they dimmed when side lights are on. Gary Beale from Merseyside

Submitted: 01/01/2015 16:43:53 | ID: 108723

Answer this question

Martin, Plymouth

Citroen C3 Picasso

Is the cable connector already fitted to the car to be able to fit a rear parking sensor myself.

Answers

Just connect live to reversing light and earth to body I done it in 1hour simples james from West Midlands

Submitted: 30/12/2014 18:46:33 | ID: 108647

Answer this question

elizabeth harris, East Riding of Yorkshire

Citroen C3 Picasso

I have faults with the fuse box?

Answers

Hi Elizabeth. the answer might lie on this website by replacing: /qanda/108086/ with: /qanda/65463/ Good luck. Paul Briggs from Bath and North East Somerset

Submitted: 18/12/2014 08:19:22 | ID: 108086

Answer this question

kay chilvers, Essex

Citroen C3 Picasso

My brand new C3 Picasso Exclusive 2014 motability car intermittently has the service light come on and the message UNDER INFLATION MONITORING FAULT. This came on for 3 days just after I picked it up, by the time they could fit it in to have a look at it the lights had gone out so they couldn`t find anything. It`s happened again this week. I have checked the tyres and pressures are fine. The message seems to say there is a fault with the monitoring rather than the tyres. Has anyone got any ideas what is needed to sort this out? Citroen are being less than useless, not phoning me back, still waiting after 3 days. I don`t know if I`m damaging it by carrying on driving it but as I am disabled and it`s a Motability vehicle I have to use it. Don`t know what to do. Anyone got any ideas?

Submitted: 16/12/2014 20:19:24 | ID: 108014

Answer this question

cacti kid, West Yorkshire

Citroen C3 Picasso

Hi can any one tell me where the temp sender unit is located thanks

Submitted: 15/12/2014 20:33:23 | ID: 107961

Answer this question

Paul Coyne, Tyne and Wear

Citroen C3 Picasso

Heater blower switch often has a delay of a second or so before activating. Is this normal? Car still under warranty. 09 reg. wondered if it was an energy saving thing. Thanks.

Answers

Hi, mine does the same. I've never thought of it as a problem as it only does it on initial switch on, not when switching between speeds. Alan from Tyne and Wear

Hi, mine does the same. I've never thought of it as a problem as it only does it on initial switch on, not when switching between speeds. Alan from Tyne and Wear

Submitted: 14/12/2014 00:26:46 | ID: 107869

Answer this question

Carolyn Watt, North Ayrshire

Citroen C3 Picasso

Hi re the fusebox problem. We are having this problem too, with the service light coming on intermittently, the lights cutting out, and tonight no lights, the 'marron fuse' was sitting in water, and was frozen, so we've dried it all out with a hairdryer, and now have mainbeam only so far. After reading the posts on this, it seems to be pretty common, and considering the cost to fix for a reasonably new car, I think we should all complain to citroen and as someone else suggested VOSA. It is so obviously a design fault, I mean its a FUSEBOX! Why does the whole wiring loom need replaced anyway, surely replacing the corroded links would sort the problem? Also the cost is crazy for a 3 year old car. Now I can't get to work tomorrow morning and I am getting quite p...... off. Trying WD40 in hope.

Answers

Hi. As you know, this is not uncommon. If you haven't already done so, please have a read through this comprehensive thread; http://www.citroenpicasso.org.uk/picasso/index.php/topic/22573-front-lights-not-working-told-need-new-wiring-loom-fuse-box-and-washer-pump/ Also look at this website; http://www.roadtestreports.co.uk/qanda/65463/WD40 won't help that much, I'm afraid, as the CAUSE of this issue will remain until you fix that too. Citroen have seemingly acknowledged that there IS an 'issue', but claim it's ultimately down to lack of basic car maintenance - not putting enough anti-freeze in the windscreen washer bottle! What seems to happen is the water sitting in the washer pump housing freezes, expands and causes a slight split to occur in the plastic casing. Water can now gain access to the wiring of the pump and - by some astonishingly torturous manner - this water makes its way along the wiring harness to the opposite side of the engine where it lands in the MARRON plug in the unsuspecting fuse box. (One victim of this fault reckons there's a process such as electro-osmosis taking place, where the water is actively being drawn along the stranded wire surface by this incredible 'pull'). So, your options are; (a) to fix this yourself by buying a replacement fusebox on eBay (around £45) and ALSO a replacement washer pump (ooh - about £20?) and spending a couple of hours swapping the stuff. If you aren't up to this, an auto-sparky will do the job in an hour. For this repair to work ok, the actual MARRON PLUG must be serviceable - pull any broken-off and stuck fuse box pins out of it, clean it up as best as possible, and coat it in some electrical contact cleaner or silicone grease or similar. However, as your car is only 3 years old, you should seriously consider option (b) Get the SELLING Citroen dealer to carry out the repairs - which will cost you around £1200+ and which you pay - and then sue them in the Small Claims fast track of your local County Court. With this latter option, when it comes to paying the bill, you explain you've researched this problem, realise it's VERY common (and show them some print-offs from this site and others - there should be well over a dozen other victims you can directly cite. Also, Arnold Clark in Perth readily admit that C£ Picasso fuse boxes are flying off their shelves - over 20 this year alone at the last count a few months back!) and tell them it is NOT REASONABLE for Citroen to expect the car owner to fork out this amount of money for just allowing a washer bottle to freeze (and make it clear you DO ALWAYS add anti-freeze/cleaner, but PERHAPS - who knows? - it just wasn't quite strong enough on one occasion...). Add that if Citroen took their duty of care seriously, they would have ADVISED all owners to ABSOLUTELY check their washer concentrate regularly because of this risk - after all, this IS something Citroen know about. They DO! Ok, finally explain that you expect Citroen to absorb this repair cost. Explain clearly that if they do not, you WILL sue them in the County Court. Perhaps you can negotiate a compromise - I reckon the customer should pay only - ooh - around £200 max for this? ie - the parts and a couple of hours labour? If they don't budge, then you WILL have to pay up to get your car - there is no point arguing past a certain point. But DO write "Paid Under Protest" on the invoice/ receipt. Then DO set in motion a Small Claims at your County Court. Get some advice on this such as from CAB, and collect as much evidence of this known fault as you can from t'net - there's the link I gave above, a couple of Honest John articles, a Roadtest, a YouTube video, this very site, etc etc. Prepare your case - that Citroen are aware of this issue but accept no responsibility and provided no warning to customers. That it is unreasonable for a car owner who simply neglects to add windscreen washer additive at a STRONG ENOUGH concentration (and YOU DO always add additive, don't you...?) to face a £1400 bill as a result, especially when it's to a component that is completely separate from the washer bottle. That your 3-yaer old car has always been serviced by the Citroen dealer - who adds washer additive as a service (they do, don't they?). How, therefore, can THEY PROVE it wasn't THEIR lack of servicing that was responsible?! (This could work particularly well if the servicing date is during winter.) Citroen will have to send a representative who the judge will also listen to. The judge will then decide what is ‘reasonable’ under the circumstances, and I can’t see them being very sympathetic to Citroen over this one. You might find that your Citroen dealer – once the summons lands on their mat – will call you in and discuss a compromise. Fair enough – but a shame, as there a many of us waiting to see them challenged properly over this. But, absolutely YOUR call if this happens. Finally - good luck and report back here, please - and on the other site mentioned above; you could be a pioneer :-)Black Cherry from Devon

Hi, just wanted to post an update. I got a new fusebox and fitted it myself, the fiddly bit was making sure the little pins that had broken off and that were stuck in the connector were all out (I soaked the plug in meths while I came in to defrost me and have a coffee and they came out with tweezers. Check carefully as they are tiny and one left in the plug will obviously stop the plug going on properly). I didn't even take the battery out, just disconnected it and moved the em(?) box to the side, but I do have little hands. Did not even need to reset the clock and so far the car has been running perfectly for weeks. I will replace the washer pump shortly too, just in case. No need to pay all that money to a garage or fit new wiring looms at all, load of nonsense. How do you know they even do at the garage anyway? I'm in the wrong job! I agree we should all write to Citroen etc, I will anyway, but my hubby needed to get to work, so thought I'd give it a go. PS some silicon spray grease is a good thing to put on too. Hope this helps in the short term, at least until Citroen recalls all C3s to replace and repair faulty parts, along with gushing apologies and monetary compensation! Yeh, right. More seriously, the first time the lights went out was in the dark on a bend on a country road, lucky there wasn't an accident or worse. Shame though, it has put us off Citroen, yet love this car. Regards, Carolyn Carolyn Watt from North Ayrshire

That is wonderful, Carolyn! Blimey, you would have a huge queue of customers if you wanted! (I have to ask: did your hubby apologise at work with a "Sorry I'm late - the wife took longer to replace my car's fusebox than I thought...cough") Anyhow, apart from a terrific result, you have also raised a very interesting issue here - I have been in touch with VOSA (Vehicle & Operator Services Agency) about this issue asking if it should be considered for a 'safety recall' and their answer was "Only if the fault was considered a 'serious safety issue'". I followed this up with "Would the sudden and unexpected loss of front lighting be considered a SSI?", to which the answer was "Yes, if all the front lights stopped working without warning." At the time, however, I had to admit that I knew of no C3 Picasso owner who had suffered such a COMPLETE loss of main lighting (usually 'only' one headlamp fails), but if your experience was that BOTH your headlamps (were you on 'dip' at the time?) failed without warning on a dark country road on the approach to a bend, then - well, surely enough said?! Should you wish to contact VOSA, the fellow I have been communicating with is Martin Ryder (Martin.Ryder@vosa.gsi.gov.uk ). Mr Ryder has been open and approachable in communications, but is clearly not going to act unless there is just cause; the fault DOES have to meet the criteria as a SSI before VOSA can act - fair enough, I guess. If you wish to pursue this (and lots of us hope you will :-)) then you may wish to contact VOSA in the first case. I do also have the link he gave me for the 'form filling' to make a disclosure about a safety issue, but I didn't do this myself as I knew it wouldn't be 'valid' under their requirements. It's: https://forms.vosa.gov.uk/Vsdr/create As a final note - please DO replace your washer pump ASAP as the water issue will continue until you do! (Access is gained via the driver's side wheel arch cover.) If you haven't already done so, please do read the thread at citroenpicasso.org in my first post above - they have links to replacement washer pumps etc. I know they'd also love to hear about what you've done :-)! Being clearly a very practical person, you may also wish to consider adding an 'isolating' link in the washer wiring so that no water can get past this in future, even if the pump splits again. Thanks so much for your info here - absolutely SUPERB help for many of us! Black Cherry from Devon

Submitted: 11/12/2014 21:36:58 | ID: 107737

Answer this question

David.chalkley, Hertfordshire

Citroen C3 Picasso

I have a 2010 year the fan stays on when you remove the keys and lock the car is this normal thanks .

Submitted: 29/11/2014 09:00:13 | ID: 107062

Answer this question

Baz perkins, Worcestershire

Citroen C3 Picasso

Need to get at heater blower motor any body replaced this? Seems to have an integral resistor set up in motor Is this correct Any thoughts on this?

Submitted: 28/11/2014 12:52:39 | ID: 107032

Answer this question

Derek Osborne, Warwickshire

Citroen C3 Picasso

My c3 PIC 10reg developed a knocking from front offside which could only be heard on a bumpy surface and at low speed. Citroen eventually replaced offside shock ab and top plate under warranty. But now warranty has finished now and knocking has returned. Citroen now say its coming from behind dash and have washed their hands of it basically. Can anyone help please. Its driving me mad.

Submitted: 21/11/2014 23:25:34 | ID: 106645

Answer this question

Anna, Somerset

Citroen C3 Picasso

Help. My car got to 100,019 miles on Monday and decided to come up with a big STOP light and said fault with power steering, fault with braking system and many other lights. I was only 100 yards from the garage where it was booked in for a service 2 days later and they have done some diagnostic test and seem to think that its the ABS pump (apparently very expensive). My theory was that it must be the electrics for everything to go at once whether they are connected or not. I don't want to replace one thing to find out it wasn't that. I do a fair amount of miles 12,000 since April, including on motorways. Anyone got any thoughts? Please help

Submitted: 21/11/2014 18:03:03 | ID: 106624

Answer this question

jamie jones, Merseyside

Citroen C3 Picasso

My C3 Picasso diesel (59 plate) engine has been cutting out recently, fortunately only when travelling around 30mph speeds. The Dash is saying 'Anti pollution Fault' and/or 'Oil Pressure'. However when I restart the car it is fine and no warning lights are showing. I have used a code fault reader which comes back with no codes. Anyone have an idea of what might be the cause, and what my plan of action should be to sort it.

Answers

Do MOST of your trips involve 30mph speeds?! I'm not sure if your model has the Diesel Particle Filter, but this device traps the nasty soot given off by combustion, and this needs to be burned off regularly by the device to keep it clear. Assuming you've checked your oil level and it's fine, you could always try filling your tank with good quality diesel - Shell V-Power Nitro+ seems to be recommended - and give your car a really good blast; at least a half-hour at motorway speeds. Black Cherry from Devon

Thanks. Most of my driving is 30-40 mph to and from work. I have recently been on the motorway to clear an anti pollution fault, but the engine has cut out twice since. The oil level is on the maximum limit, possibly just over. I wasn't even aware of DPF's, my last diesel didn't have one. Sounds like my driving style doesn't suit modern diesels. jamie jones from Merseyside

I think it's unlikely to be an oil pressure issue (phew). Yep, my old diesel car (Zafira) didn't have a DPF either, so this was never an issue, which is just as well as most trips in it were slower and shorter than ideal. And, yes, if the majority of trips are short and/or slowish, modern diesels are simply not recommended. How long are your trips - does the car get to fully warm up each time? IF your situation is caused by the DPF, and I obviously don't know if it is, then PERHAPS a 'solution' is to do at least one of these trips per week in a lower gear than you would normally? Eg, keep it in 4th even at 40mph - AFTER the car has fully warmed up. That certainly won't be over-revving it; it'll be a bit like doing a normal 50-odd mph in 5th, so the engine will be happy enough. And definitely try a high quality diesel too; these have additives like detergents to give a cleaner engine, and hopefully a cleaner 'burn' too. Black Cherry from Devon

It is a 25 mile round trip. The engine cut out again this morning with the 'anti pollution faulty' showing again (No 'oil pressure' on this occasion). This time though the engine warning light remained on when the car was restarted. The fault code reader gave P 1166, something to do with fuel pressure apparently. I went for a drive on the motorway and the fault has cleared itself. jamie jones from Merseyside

I had the same problem earlier this year. initially gagage change fuel filter 52000km, service book says 60000km, it was really mucky inside. I had the same problem on a trip to UK is Septemeber, warning comes up and car stops, leave for a couple minuits start car and all ok and no lights. When I go back to France garage changed EMU, not had any prolems since. However have just looked on website at recalls and there is mention of earth cables not being fitted correctly cauisng engines to stop, it may pay to get garage to check recalls, I am getting my garage to check all recalls as I purchased car in UK and am now resident in France. Growler from France

I had the same problem earlier this year. initially gagage change fuel filter 52000km, service book says 60000km, it was really mucky inside. I had the same problem on a trip to UK is Septemeber, warning comes up and car stops, leave for a couple minuits start car and all ok and no lights. When I go back to France garage changed EMU, not had any prolems since. However have just looked on website at recalls and there is mention of earth cables not being fitted correctly cauisng engines to stop, it may pay to get garage to check recalls, I am getting my garage to check all recalls as I purchased car in UK and am now resident in France. Growler from France

Citroen diagnostics identified the fuse box as the cause of the problem. It was changed 3 weeks ago and I haven't had any problems since. Fingers crossed, the problem has been solved. jamie jones from Merseyside

Hi, I have had the dreaded " anti pollution fault" which started with the engine cutting out. Turning ignition off and on would usually clear the fault light or it would disappear after a few days. It would be a few weeks until the fault reappeared. After several visits to my local garage without much success finally decided to take it to Citroën, they advised me that the erg valve was sticking and they would update the firmware but if this did not work then a new valve would be required. After a couple of weeks the light came back on. Got local garage to remove and clean ERG valve but still the light came on, now along with an ERG fault code I was getting a turbo Electric Vale and a mass flow sensor fault. In the end I had a new ERG valve, turbo electric valve and a new connector for the mass flow sensor. All in all I must have spent about a grand in parts and labour. Would have cost more if I'd let Citroën do all the work. All these faults started at about 40k and took nearly a year to sort out as most times the garage couldn't find a fault. One thing that Citroën told me was that the "anti pollution fault" can relate to over 50 different faults. Good luck, hope you get it sorted. P.S I think this is a dreadful car, build quality is very poor. I've had Citroën cars before, build quality never been the best but this is the worst. john from West Sussex

What was the ultimate cause - solution? Black Cherry from Devon

I had this problem on my C3 Picasso. After several visits to the garage as it was under warranty then they changed the main fuse box and that cleared the issue. The diagnostic did show a wire issue but it took several visits. It was heat related as far as I could tell. Mine would show the warning light then just cut out. Not the best trick at speed on the motorway. Tim from Wiltshire

Submitted: 14/11/2014 13:00:31 | ID: 106204

Answer this question

andy, Norfolk

Citroen C3 Picasso

Hi. My driver`s door is catching when you open it, when opened the door wind caught it and it flew open, so now every time I open it it catches on the wing panel. Can anybody help? What should I adjust please? Thanks, Andy.

Answers

the door hinge will have been strained try using a socket from a socket set have to experiment on size place by hinge on open door and gently try to close door by hand to adjust the strain on the door hinge check if its the top or bottom hinge hope this helps David Armitage from West Yorkshire

the door hinge will have been strained try using a socket from a socket set have to experiment on size place by hinge on open door and gently try to close door by hand to adjust the strain on the door hinge check if its the top or bottom hinge hope this helps David Armitage from West Yorkshire

Submitted: 03/11/2014 12:34:35 | ID: 105575

Answer this question

Glynis Freeman, Brighton & Hove

Citroen C3 Picasso

I have had my car from new. The problem I have is the rubber round the drivers door has perished again, this will be the 3rd one I have had and it is now out of warranty so I will have to pay for it this time. Is this a common problem with the C3 or is it just my car.

Answers

Yes my driver door's rubber is perished in the shoulder/arm area since approx 65k mls(now 82k) not bothered replacing or complaining as I've bigger fish to fry with Citroen over water ingress into fuse box/electronics. John Roberts from Cheshire

Submitted: 28/10/2014 14:33:54 | ID: 105240

Answer this question

Colin, South Yorkshire

Citroen C3 Picasso

hi I have had a problem with my wash wipers not not working I have changed the fuse and all was well for about 3 weeks and now stopped working again, I have replaced the fuse again today but this has not solved the problem , could anyone give me any advice to sort this problem please.

Answers

Hi Colin, you may find that a fault with the washer pump causes water to run back into the fuse-box under the bonnet. This may cause corrosion in the fuse-box and wiring loom - potentially an expensive repair. See other posts on similar problem from me. Paul Briggs from Bath and North East Somerset

i had the same problem. looked on youtube. best way to sort it out is new washer pump. £15 on ebay. I fitter mine in under 30mins. worked straight away. dave from Warwickshire

i had the same problem. looked on youtube. best way to sort it out is new washer pump. £15 on ebay. I fitter mine in under 30mins. worked straight away. dave from Warwickshire

Submitted: 27/10/2014 16:06:42 | ID: 105194

Answer this question

Liz Hackett, Cambridgeshire

Citroen C3 Picasso

Driving along yesterday and suddenly I could not go into any gear at all so I lost power and it was making a horrible loud screaming noise. I went along at snail pace until I could pull over. Had no warning lights or any smells. I switched the engine off and waited and tried again to carry on driving. No further problems. What could it have been? It was very sudden.

Submitted: 23/10/2014 09:19:59 | ID: 105007

Answer this question

joseph cauchi, Malta

Citroen C3 Picasso

Hi the problem is that when i close the driver door it will lock by itself , if i disconnect the battery for resetting the system or its a fault? Thanks HELP HELP?

Answers

HI I had this problem with my 12 plate c3 Picasso to fix this problem lock the car with the remote control then manually put your key in the drivers door and turn the key backwards and forwards (lock and unlock)a good 6 times and this should fix the problem hope it works for you! mr a jordan from Essex

HI I had this problem with my 12 plate c3 Picasso to fix this problem lock the car with the remote control then manually put your key in the drivers door and turn the key backwards and forwards (lock and unlock)a good 6 times and this should fix the problem hope it works for you! mr a jordan from Essex

Same as above. Spray wd40 into lock first then lock and unlock manually with key several times, should sort Stewart wilson from Durham

Same as above. Spray wd40 into lock first then lock and unlock manually with key several times, should sort Stewart wilson from Durham

Submitted: 19/10/2014 09:07:31 | ID: 104841

Answer this question

Jack hobson, Cheshire

Citroen C3 Picasso

Service warning light is displaying intermittently

Submitted: 16/10/2014 08:54:53 | ID: 104681

Answer this question

Michael Jardine, Renfrewshire

Citroen C3 Picasso

The central locking on my C3Picasso is operating without touching the remote on the key fob. Simply closing the drivers door will cause all doors to deadlock. I also have an intermittent problem with the "anti pollution fault" light coming on.. The engine will cut out but stopping the vehicle and then restarting will usually clear the warning light. This can happen two or three times in a week then nothing for two or three weeks. Car is mostly driven in town but with frequent short runs(10 miles) on the motorway. Any suggestions?

Answers

Not sure about the central locking problem but your anti pollution light thing is likely to be the same as mine - a faulty fuse box - apparently a common problem on c3 picassos of a certain vintage. I suspect that if you swap this your other problem might get sorted too! Chris Thompson from Worcestershire

Not sure about the central locking problem but your anti pollution light thing is likely to be the same as mine - a faulty fuse box - apparently a common problem on c3 picassos of a certain vintage. I suspect that if you swap this your other problem might get sorted too! Chris Thompson from Worcestershire

Cheers Chris, will give this a try (or more likely get someone else to!). Incidentally, since my original post, the anti pollution light hasn't come back on! Michael Jardine from Renfrewshire

Submitted: 13/10/2014 23:31:31 | ID: 104578

Answer this question

raymond, City Of Leicester

Citroen C3 Picasso

i am trying to take battery out to charge i have taken the terminals off undone the realease catch at the right hand side but the battery will not lift out it seems as there is something else holding it in.

Answers

No idea. However, you should leave the battery in when recharging. Unless you really need to, don't remove the battery until it comes to actual replacement time - and then get Halfords or your dealer to do it :-) Black Cherry from Devon

Submitted: 11/10/2014 12:03:52 | ID: 104436

Answer this question

Bruce, Greece

Citroen C3 Picasso

I have a C3 2012 Picasso. How do you open the boot?

Answers

Er, surely by reaching your fingertips up under the obvious 'handle' area - the horizontal trim on the rear hatch, and pressing upwards? I think it may be an electrical release, so only a gentle push required. Black Cherry from Devon

Submitted: 10/10/2014 22:13:12 | ID: 104410

Answer this question