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Below are the latest CITROEN C3 PICASSO questions submitted by visitors to RoadTestReports.co.uk. To supply an answer, simply click on the "Answer this question" link underneath each question. Alternatively, if you want to ask a question, please use this simple form. Please try to make the question as detailed as possible, with all the information necessary for a comprehensive answer included. Please do not use "text speech" or type everything in CAPS LOCK.
Has anyone had a problem with the main computer of this Citroen C3 Picasso (BMI or something?)? I`ve had a few electrical niggles resulting in the service light coming on and off and replacing headlights several times a year. Now it`s failed it`s MOT due to not being able to fix the headlight problem. I`m looking at £90 just for diagnostic before any repair work. I`m extremely disappointed with this car, worst for reliability in my 15 years of motoring. Any suggestions please? (Exclusive)
Submitted: 09/12/2013 16:03:33 | ID: 23798
I have a Citroen C3 Picasso vtr+ 2010 reg. The radio works perfectly but the cd player does not. It accepts a disc and after scanning the disc is ejected. Any advice please? (vtr+hdi)
Submitted: 06/12/2013 10:00:26 | ID: 23704
My Citroen C3 Picasso`s radio works fine but the cd player does not work, it ejects any disc that is introduced into the player slot. Any ideas please? (vtr+1-6 hdi)
Submitted: 06/12/2013 08:50:14 | ID: 23682
Could someone tell me if it is possible to turn the radio off completely in my Citroen C3 Picasso and if so how?
Submitted: 05/12/2013 14:50:02 | ID: 23661
When travelling at 50+ mph there’s an awful whistling from the mirrors on my Citroen C3 Picasso. What can I do?
Submitted: 19/11/2013 11:50:29 | ID: 23244
Can I retrofit the LED daylight running lights on my Citroen C3 Picasso as seen on the latest models? (1.6 HDi VTR+)
Submitted: 18/11/2013 11:31:03 | ID: 23187
I had an oil change on my Citroen C3 Picasso 3 weeks ago. Driving along the motorway last week the oil pressure warning light came on and a STOP sign. I checked the oil level but it was too high. I had about half a litre removed and it went about 100 miles but then the warning light came back on. Is it the light or sensor that is faulty or might it be a real engine problem?
Submitted: 15/11/2013 11:06:53 | ID: 23120
I purchased my new Citroen C3 Picasso and from the day I collected it have had problems. Firstly pulling away in first gear is fine but once I change into second gear the engine loses power. I have to pull into the side of the road, turn the engine off and then immediately restart the engine and the fault disappears. This happened 4 times in the 5 weeks I have had the car. Today reversing out of my drive the engine stopped and will not restart. AA came out and admitted they have little knowledge of the engine - this is supposed to be Citroen Assistance. Has anyone else had this problem as the garage tell me they have not had this problem before?
Submitted: 04/11/2013 15:56:42 | ID: 22687
I would like to know how to remove the plastic lining from the inside of the rear (i.e. tail-gate) door on my Citroen C3 Picasso? Any hints or tips would be greatly appreciated. (1.6 HDi 90HP Exclusive)
Submitted: 28/10/2013 15:08:15 | ID: 22341
Does anyone know how to remove the front from a Citroen C3 Picasso in order to change the headlamps from RHD ones to LHD ones?
Submitted: 22/10/2013 12:08:42 | ID: 22056
How do I connect my Citroen C3 Picasso`s existing pre-wired mirrors to function? The heated rear screen is okay.
Submitted: 22/10/2013 09:29:51 | ID: 22014
My Citroen C3 Picasso has a headlight problem. It looks as if the headlights are being flicked from low to full beam, sometimes once, sometimes multiple times. It seems to be worse when the engine`s cold, but most of my night driving is short distances so I can’t be certain about that. I fear that oncoming drivers may interpret this as my giving way to them. My dealer has found no fault, but it needs to be sorted while still under warranty. Any ideas? (Exclusive)
Submitted: 17/10/2013 15:53:32 | ID: 21890
My Citroen C3 Picasso`s clutch pedal sometimes sticks down. What should I do?
Submitted: 10/10/2013 11:12:51 | ID: 21757
I`m just about to fit a towbar complete with 7-way relay unit to my Citroen C3 Picasso. I would be grateful if you could advise me of the vehicle`s colour coding for the wires and the take off point/position for the 12 volt supply for the relay unit please? Thanks. (Exclusive)
Submitted: 08/10/2013 12:50:01 | ID: 21698
How can I stop a whistle coming from the top part of the driver`s door on my Citroen C3 Picasso? It only happens when you reach around 35 mph.
Submitted: 03/10/2013 16:15:25 | ID: 21571
My wife bought her Citroen C3 Picasso diesel new. Some months ago we noticed that the heater control panel didn’t always illuminate. Does anyone know how to gain access to replace the bulbs/check for loose connections? (1.6HDi VTR+)
Hi Dave. Did you ever find out the answer, I have the same problem with my Picasso C3 and can’t find how to remove the panel. Kind regrards - Martin Nicholson from Mid-Lothian (Edinburghshire)
Martin, nope, we still find ourselves driving at night trying to figure out what setting the heater controls are at! - Dave Webster from Northern Ireland
Submitted: 01/10/2013 10:09:15 | ID: 21441
My Citroen C3 Picasso’s engine fan comes on during journeys and stays on for quite a while after the engine has been turned off, resulting in a flat battery. Does anyone have any ideas?
Submitted: 20/09/2013 14:41:04 | ID: 21162
Having broken down on the M25 travelling in the centre lane, with a anti pollution warning, engine cut out, as you can appreciate very dangerous, taking it to Citroen dealer and being told can’t help you until the fault comes again, and the sign appears, sent me away feeling very vulnerable and not wanting to take long journeys, this fault has appeared more than 8 times, is there anyone else complaining of a similar fault?
I’ve had the same problem on and off for 2 months since purchasing a 2nd hand 2010 plate 1.6 VTR+. Initially had fuel filter replaced, but didn’t stop the problem. The Citroen dealership finally traced the problem to a faulty fuse box, which was causing an incorrect ’Anti-Polution Fault’ and automatically shutting down the engine. Let’s just hope that this stops this once and for all, as driving down the outside lane of the M1 at 70 when the engine cuts out without warning isn’t my idea of fun! - Jonathan from England
Ha, sounds like this is a generic fault with the ’09 Citroen C3 Picasso that CITROEN LTD is not fessing up to! In August my car engine cut out in the fast lane of the M25. Nothing short of a miracle that I was not wiped out on my journey to the hard shoulder. Same response from CITROEN until the 3rd occasion when they identified the fuse box as the problem. This was swapped out at the beginning of September and since then no repeat. I insisted on them giving me the old fuse box back after replacement and will be sending it the CEO of CITROEN in due course. I am convinced this a generic safety fault that should intiate recall on all cars in this production run. Regards - Tim Rollinson from England
Recently bought a 2009 C3 Picasso and having exactly the same problem. Tim is obviously correct that this is a production problem. Need to put pressure on Citroen to recall these cars and sort the problem out - Rick C from Northumberland
I have the same anti-pollution fault. Various garages have had a bash at repairing this, but it still comes back without warning (outside lane on the A1). The Citroen dealer told me the problem occurs because we do not drive the car far enough! I had no idea that cars would only function if you drove them 50 miles a day, what rubbish! As others have said, apart from this fault the car is great, but with this fault it is like Russian roulette! I just wondered if adding a performance chip might by pass what is quite obviously a software problem that Citroen (or Peugeot) have no idea how to fix. Or should I just throw in the towel and trade it in for something which wont let me down? - Paul Gurney from Cumberland
Submitted: 17/09/2013 11:37:13 | ID: 21002
What Diagnostic unit would work on Citroen C3 Picasso Xsara 1.8 year 2000? I have tried 2 that didn’t work. How do I find out if the Xsara is compatible with OBD11--or -EOBD interface?
Submitted: 09/09/2013 12:15:00 | ID: 20847
I had a collision with a seagull on the motorway a couple of weeks ago and, as a result, lost my Citroen C3 Picasso`s driver`s side wing mirror cover. When I started trying to source a replacement I discovered that the wing mirror is considered the central section only, but I also need the part that fits above and beneath. The dealer tells me this can only be ordered as part of the whole unit! Does anyone know of some way I could replace these parts (new/used/colour-coded or black) without the need to pay a fortune for a new mirror?
Submitted: 27/08/2013 10:47:16 | ID: 20546
My Citroen C3 Picasso has a dashboard notice saying no mobile connected and I cannot remove this from the display. We have never attempted to connect a mobile. How can we remove this? All attempts have so far failed using menu and the column stick. Any ideas please?
Press the mode button on the stereo, it will then display the date or radio channel - Gary from England
Submitted: 23/08/2013 10:17:06 | ID: 20502
I have a Citroen C3 Picasso. On the contol panel just above the radio the 3 buttons that you press to open doors etc next to the hazard light button have been pushed right in. Does anyone know how to get the fascia off to retrieve the strip of buttons please?
Submitted: 05/08/2013 10:50:36 | ID: 20339
I have tried to remove the front courtesy light on my Citroen C3 Picasso to replace the bulb but try as I may I cannot remove the clear plastic lens with switches. I feel a bit stupid, but I really don’t want to risk cracking the light for the sake of finding a knack to removing it. Can anyone help me? Thanks. (VTR+ Diesel)
I too struggled a bit. You need a very thin object, try an old kitchen knife and carefully insert at one end, don’t go too deep because the plastic lens is quite thin. Just use a little pressure and lever it off. - Baz Perkins from Worcestershire
Submitted: 11/07/2013 09:17:05 | ID: 20014
I have previously had my iphone3 and blackberry paired to my Citroen C3 Picasso via bluetooth, but something has been reset and it is asking for the code again. I`ve no idea what the code is or where to find it. Does anybody have any ideas please? (2013 model)
Just picked up a new C3 Picasso today and was told you can use any 4 numbers as long as you use the same numbers on the bluetooth connection as you have put in from the numbers on the radio - Sue Judge from Hertfordshire
Submitted: 17/06/2013 12:30:30 | ID: 19665
I have had my Citroen C3 Picasso since new and a month after I had it the speedo colour switch and fuel rest button seemed to vibrate loose and dropped down in the dashboard. So now when you start the car it tells you there is no fuel. The indicators flash stop and there`s an airbag warning light. I have taken it for it`s service and it is still under warranty, but they have said that it`s not covered. So now the service light stays constantly on as it wasn’t reset after the service. Could anybody please help me if possible? (1.6 HDI+)
Submitted: 23/05/2013 09:38:29 | ID: 19435
I have an annoying, persistent buzz/rattle emanating from the vicinity of the dash-board of my Citroen C3 Picasso. It is not loose items in the top cubby-hole. Does anyone know what is the likely cause? (Exclusive)
The answer is either behind the heater controls... Two cables vibrate against the steel frame because the foam pads drop off or the unit on top that houses the clocks... It sits on hard plastic mounts. I had the same issue and had them corrected under warranty. Now it is quiet - Glynn Richards from Gloucestershire
I have the same problem, I have packed a piece of paper between the speedo counsel and the dash and this stopped the buzz - Shionahellen Strachan from Aberdeenshire
Submitted: 21/05/2013 12:19:47 | ID: 19428
Hi. I have put another engine in my Citroen C3 Picasso and it will not start. It is a 2004 Xsara Picasso 1.6 hdi engine. Somebody said it wants fuel pump coding to my car. Does anybody know anyone who can do it for me? Thanks.
NOT ME, take it to Citreon... James Birks from Gwynedd
Submitted: 21/05/2013 10:05:18 | ID: 19407
Is there a way to get the MP3s on the memory stick to play in the order on the album, rather than alphabetical order in my Citroen C3 Picasso? (Adding 1, 2, 3 etc to the start of the tracks’ filenames doesn’t fix it). (Exclusive)
Submitted: 03/05/2013 11:56:51 | ID: 19239
My Citroen C3 Picasso has recently lost its audio streaming function via bluetooth. I can still make phone calls through iphone 4s which remains connected. I have contacted various Citroen dealers and been given various solutions, none of which have worked. Any ideas please?
Delete the connected profile of the mobile you are having issues with from the settings and reconnect using the four digit code - Glynn Richards from Gloucestershire
Submitted: 26/04/2013 08:41:37 | ID: 19135
Someone has hit the wing mirror on the driver`s side of my Citroen C3 Picasso. It isn’t broken but the plastic has come apart. Any suggestions as to how I clip it back to together as it just won’t go?
I used clear silicone and elastic bands until it stuck and it was fine - Roderick Hunt from Norfolk
It is a bit tricky, but you need to line up the plastic sections carefully and just press them together; mine seemed to go together in about 3 attempts. A little patience is the only way. - Baz Perkins from Worcestershire
Submitted: 02/04/2013 11:59:10 | ID: 18781
My Citroen C3 Picasso is displaying an error icon for engine management and on starting it`s showing a message of "anti-pollution system error". What can I do to find this fault and repair it? Many thanks. (vtr+)
Had a similar fault on a C4; fitted new fuel filter code, cleared itself - Nic Carr from England
Submitted: 02/04/2013 09:29:53 | ID: 18747
My Citroen C3 Picasso`s boot does not open with the remote. It had been working fine since new, but I locked it the other day when out and it’s not worked since. Yes I can open it from the inside and I have changed the battery in the fob. Might it be the micro switch? If so how do I access it please? (1600 diesel)
Submitted: 21/03/2013 12:03:40 | ID: 18623
I`ve just opened up the dashboard fuse compartment of my Citroen C3 Picasso and there is no fuse box. It just has cables with fuses connected to them. This is a new car 2013 reg. and this does not seem right. I have contacted my dealer and just want to be sure of my facts. Can anyone advise me please? (selection)
Submitted: 13/03/2013 12:28:27 | ID: 18496
Hi. I`ve had my Citroen C3 Picasso for 3 days only and at the beginning START STOP was working just fine, but today when I stopped my engine it continued working. I thought it’s just for a few minutes but I kept driving for almost 6 hours and nothing changed. The ECO is flushing and the engine goes on. Any suggestions? Thanks.
Submitted: 06/03/2013 09:41:27 | ID: 18385
I have paired my mobile phone to the bluetooth and can receive calls in my Citroen C3 Picasso. Is it possible to make calls also? If so can anyone advise how to do this? (C3 Picasso 2011 model)
Right hand side multi function unit. Hold down the bunnon on the end for 2 o r3 seconds and it will bring up an option for directory and recent calls... scroll to select using the wheel on the same multi function unit and press the selection button on the end. This will allow you to scroll and selectnumber to call - Glynn Richards from England
Submitted: 14/02/2013 08:55:37 | ID: 17994
When driving along in fifth gear mostly and on hills my Citroen C3 Picasso will randomly start juddering and lose power. It will then clear after a few seconds generally and then run okay. Sometimes it does it a lot, sometimes not at all. When checked by Citroen on the computer no faults were showing or logged. This happened on my first C3 Picasso, very badly but no faults were found. I got the car changed to another and this one`s now doing it (5000 kms), but not as bad. Again it went in but no fault found or logged. All Citroen garages on the internet which I checked had no ideas and Citroen UK had no idea either. I`ve spoken to another C3 Picasso owner who had the same fault unresolved. Other owners of slightly earlier Picassos said they had no problems. I wonder if something updated is not agreeing. Any ideas please? (exclusive 1.6 hdi)
Hi, I’ve just today had my 1.6 HDI Berlingo in for the same problem... juddering, not just in 5th gear, but generally all gears apart from reverse. Received a phone call from Citroen technician: No faults logged...Citroen have changed the unit from a 16 valve unit to a 8 unit... the juddering he tells me is the engine management system clearing the DPF... All they can do apparantly is re- proggrame the engine management computer and see how it goes! Citroen have had many a complaint from owners of any Citroen with this 1.6 8 valve diesel unit because of it feeling underpowered... my own thought are they have reduced the power of the unit for the longevity of the engine and to protect the turbo as well. The biggest problem with any diesel... is the dreaded DPF... Take this thing away and many happy hours motoring with very few faults I reckon - David Burke from England
I have the same problem with my C3 Picasso diesel and got the same responce from my dealer, no faults found or logged. I did have the fuel filter changed due to "waxing up" in the recent cold weather. But since this was done the juddering started, airlock, water in the fuel - who knows? If this appears as a common fault maybe Citroen should do a recall - Robin Dean from Sussex
We have the same issue with our C3 Picasso, had it from new and it started doing it after about 10 or 11 months. It’s been into the garage on numerous occasions but again we get told no fault found. On one occasion we refused to accept the car till it was fixed, the dealer had it for 2 months while they waited for a replacement head and bits and pieces. We got it back but after a couple of months it started again. We were told to change our driving style so accelerate harder and longer between gear changes. Then recently we were told we had to drive the car once a week at 60mph to burn off the diesel residue that’s building up as we are not doing the right sort of miles. Having seen this thread and a friend now saying they have just started experiencing the same issue in their C3 Picasso, we are certainly not the isolated case that we were led to believe - Dave Bailey from England
Hi, I came across this site as I had exactly the same problem on my new (October 2012) C3 Picasso 1.6HDi - the intermittent juddering & loss of power would happen once or twice for a few seconds during each trip, after I had the car for 4 months or so. As with the other posts, no warning lights nor any faults logged. The service group at the dealer I bought it from weren’t very impressive, just saying they couldn’t reproduce the problem (understandable but not helpful). A better dealer I’d used before (Citroen Slip End, near Luton) had a look and, like one of the other responses above, said Citroen’s recommendation for cars showing these symptoms is to run the engine at high revs (around 3,000) for around 20 minutes - they did this and so far the problem hasn’t recurred, & they said I need to ’thrash it’ in a similar way every so often! (this will also ensure the DPF doesn’t get clogged up). Makes a bit of a mockery of buying a diesel for fuel economy and the ’change up’ indicator, which suggests changing to 5th at 45mph! Other than this, I’ve been very happy with the car - John Blandy from Hertfordshire
Submitted: 11/02/2013 12:07:02 | ID: 17943
Do all Citroen C3 Picasso models have bluetooth radio? My manual indicates use menu to activate bluetooth but I cannot find it on the menu, yet there appears to be a microphone in the roof?
Hi Tony, I recently purchased a C3 Picasso 2010 and have the same problem. I have followed the manual to the letter and still cannot seem to find bluetooth in any of the menus, yet I also have a microphone built into the roof and according to the book it should have it. Can anybody help Tony and me with this problem? Brian Stewart from Blaenau Gwent
Submitted: 08/02/2013 09:41:58 | ID: 17916
I am trying to decide between a Citroen C3 Picasso and a Skoda Fabia, both diesel, same price. The Picasso`s one year old, the Fabia`s new. I want it for mainly short distances, 3 or 4 1000k journeys a year, with only two people most of the time, occasionally four. Sometimes I need to carry bulky stuff. I don’t much like the gear change on the Picasso. Any suggestions?
Skoda’s a good car, don’t write it off through the badge - John Holmes from Yorkshire
Definitely go for the C3 PICASSO. I used a Fabia as a courtesy car and was not impressed - Rowland Cooper from England
I have a C3 and my honest opinion... Seriously stay away, it is only 2 yrs old, 14,000 miles on the clock and it has had 2 recalls so far. Really wouldn’t recommend it - Emma from England
Submitted: 24/01/2013 10:33:05 | ID: 17566
A warning keeps appearing on dash-STOP fuel access open. The dealer says that the sensor needs replacing at the cost of about £75+ V.A.T. for the part but could give me no indication as to labour costs. As the fuel tank has a locking cap as well as the outer access flap can this unnecessary sensor be isolated from the system thereby stopping the annoying warning?
Submitted: 08/01/2013 11:40:18 | ID: 17100
Hello. I have a C3 Picasso 2009 and noticed that my right hand dipped beam had gone. I have changed the bulb and the fuse, it is still not working. Can you advise me on where I should look next? Many thanks.
Hi Sarah, the fault you describe was one of the faults our 09-reg 1.6 HDi VTR suffered due to corrosion (apparently caused by water penetration) on one plug in the underbonnet fuse box. (Please see my post below from a month or so back.) When our auto electrics guru unplugged the wiring loom cable from the fusebox, three of the (male) pins from the brown fusebox plug (which is stamped MARRON on the plastic holder) had rusted through... explaining why this and other electrical oddities were happening. You need to find a knowledgeable auto electrician who knows how to check circuit continuity - the Picasso uses a multiplex wiring loom and a lot of different circuits seem to go through the brown plug! Nicholas Barfield from Derbyshire
Hi. I have a 2009 59 plate C3 Picasso Exclusive 35k miles. I had an issue of driver’s front sidelight not working and so failed the Mot. I took the car to Citroen dealer who diagnosed corrosion in the fuse box in the Marron socket from water ingress. The solution was a new fuse box and wiring loom at a cost of £950 ish. For a nearly 4 year old car this is disgusting. No other parts of fuse box had any corrosion so this is a part or seal not fit for purpose. Searching the internet shows this is not an individual case and also has happened in previous models of Citroen. I have forwarded case & photos to VOSA and Citroen UK. Fingers crossed. - NJ Adam from Mid-Lothian (Edinburghshire)
Hi. I too have a 2009 59 plate C3 Picasso Exclusive and I have an issue of driver’s front sidelight not working and so failed the MOT. I took the car to None Citroen elect engineer who located corrosion in the engine bay fuse box (Marron) and socket from water ingress...to be replaced. No other parts of fuse box had any corrosion so this is a part or seal not fit for purpose. Searching the internet shows this is not an individual case and has also happened in previous models of Citroen, which have been subject to recall. I have forwarded case & photos to Citroen UK - not yet VOSA - John from Cumberland
Submitted: 07/01/2013 16:31:54 | ID: 17017