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CITROEN C3 Picasso

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Below are the latest CITROEN C3 PICASSO questions submitted by visitors to RoadTestReports.co.uk. To supply an answer, simply click on the "Answer this question" link underneath each question. Alternatively, if you want to ask a question, please use this simple form. Please try to make the question as detailed as possible, with all the information necessary for a comprehensive answer included. Please do not use "text speech" or type everything in CAPS LOCK.

john coote, West Sussex

Citroen C3 Picasso

why does my gear lever stick on cold mornings,if I let the engine for 10 mins it clears

Submitted: 22/02/2015 10:46:38 | ID: 112089

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WILLIAM TELFORD, Fife

Citroen C3 Picasso

Hi I am wondering if any one can tell me how to remove the arm rest of the drivers seat on a citroen c3 picasso 2012. Cheers WILLIE T

Submitted: 20/02/2015 20:37:55 | ID: 112013

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elaine, Surrey

Citroen C3 Picasso

My fuel cap opens (with key) but there is an inner lid (in white) quite a long way down, (can just about reach with my finger tip) which prevents fuel going in - had the car since October 2013 and never had this problem before. I'm driving on fumes, please help!

Submitted: 19/02/2015 18:42:23 | ID: 111916

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Jane, Norfolk

Citroen C3 Picasso

My gears have become stuck. I can't seem to free them. The garage cannot find the fault and it`s intermittent. I keep depressing the clutch and throttle and wiggling the gears and it takes a while to get the gear stick back?

Submitted: 13/02/2015 13:16:26 | ID: 111455

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Steve, Nottinghamshire

Citroen C3 Picasso

Hi, I'm in desperate need of advice. I own a 2010 Picasso C3 (110) I have noticed traces of oil on my drive (the drive is on a slope) over the past few months, nothing major the odd spots etc. The leak seems to be coming from a black plastic box just below the drivers side rear passage seat (underneath the car). It is like a brown rusty colour and the spots have become a tad larger over the past couple of days. I have been told the box is part of the DPF system. The car drives fine and I have no warning lights on the dashboard. Can any one shed any light why this would just suddenly start leaking and how to fix the problem. Kind regards Steve Nottinghamshire

Submitted: 01/02/2015 19:10:03 | ID: 110686

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R boriano, Brighton & Hove

Citroen C3 Picasso

I'm waiting to pickup 64plate. Has this wiring and water bottle fault be resolved yet.

Submitted: 01/02/2015 01:08:42 | ID: 110650

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Julie James, Yorkshire

Citroen C3 Picasso

I have a 2009 Picasso, the other day I topped up my windscreen wash, ran it through to the windows but now my radio and reverse sensors are not working. I have checked the fuse for the radio, which is OK. lights on the front of the radio are on, but no station is coming through it or displaying the station on the dash display. Any help will be grateful. Thanks.

Answers

Hi Julie, you may have a fuse-box problem with water flowing into the MARRON plug in the under bonnet fuse-box. Take a look at other pages on this website which discuss the problem. I hope it's not that as it can be expensive. Paul Briggs from Bath and North East Somerset

Thanks Paul, I have managed to get it all working again by removing the SHunt fuse in the fuse box in the glove box Julie James from Yorkshire

Submitted: 26/01/2015 16:54:43 | ID: 110328

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David Caudrey, Berkshire

Citroen C3 Picasso

How do I get rid of the message 'No mobile connected' A Bluetooth connection has never been made but the message is displayed permanently.

Submitted: 23/01/2015 11:14:20 | ID: 110156

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Suz, Highland

Citroen C3 Picasso

Can anyone tell me what would be the best way to attach a SatNav to my Citroen C3 Picasso? I am disabled, so my reach is limited and therefore I would like to fix the SatNav on the middle air vent or on the CD holder, but I can't determine which type of fitment would fit this car and be the right type for my Garmin Nuvi 52LM. I would be grateful for any advice... Thank you in advance.

Submitted: 12/01/2015 14:26:08 | ID: 109410

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claire, Durham

Citroen C3 Picasso

2012 reg on;y 6300 on the clock had particular filter clogging done 3 times and last time new sensors now 3 weeks later once again service light coming on all the time and the same message particular filter clogging??

Answers

run the car at a constant speed above 40 mph eg on a motorway and the light should go out as per the handbook tony from Greater London

run the car at a constant speed above 40 mph eg on a motorway and the light should go out as per the handbook tony from Greater London

Submitted: 10/01/2015 17:42:30 | ID: 109301

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Laura Parsons, Shropshire

Citroen C3 Picasso

Hi, my C3 Picasso 10 plate makes a whistling noise when I drive over 50mph. Does anyone have any idea what the problem could be? Also the washers on my window wipers are not working?

Answers

I had a whistling noise that started above 50 on my C3 Picasso, turned out it was the mirror housing on the passenger side needed clipping back in to place, there was a 5mm gap for some reason, a little bit of manhandling an squeezing soon sorted that out.....no more whistling Andy Bell from West Yorkshire

I had a whistling noise that started above 50 on my C3 Picasso, turned out it was the mirror housing on the passenger side needed clipping back in to place, there was a 5mm gap for some reason, a little bit of manhandling an squeezing soon sorted that out.....no more whistling Andy Bell from West Yorkshire

You may have a fuse-box problem with water flowing into the MARRON plug in the under bonnet fuse-box. Take a look at other pages on this website which discuss the problem. I hope it's not that as it can be expensive. Paul Briggs from Bath and North East Somerset

My washers stopped working and I looked in the handbook, it was a fuse, cost about 35 pence from any motor factors. Use very thin nosed pliers to pull it out and to replace, easy, oh and it's a red fuse 10 takes seconds. Where are you? I'll do it for nothing if you are close to me. Paul Stanney from Lincolnshire

Submitted: 05/01/2015 15:34:19 | ID: 108955

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Alan, Tyne and Wear

Citroen C3 Picasso

Is it possible to have the front LED'S reprogrammed so that they stay on when the side/tail lights are switched on?

Answers

No, that would be illegal, unless they dimmed when side lights are on. Gary Beale from Merseyside

No, that would be illegal, unless they dimmed when side lights are on. Gary Beale from Merseyside

Submitted: 01/01/2015 16:43:53 | ID: 108723

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Martin, Plymouth

Citroen C3 Picasso

Is the cable connector already fitted to the car to be able to fit a rear parking sensor myself.

Answers

Just connect live to reversing light and earth to body I done it in 1hour simples james from West Midlands

Submitted: 30/12/2014 18:46:33 | ID: 108647

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elizabeth harris, East Riding of Yorkshire

Citroen C3 Picasso

I have faults with the fuse box?

Answers

Hi Elizabeth. the answer might lie on this website by replacing: /qanda/108086/ with: /qanda/65463/ Good luck. Paul Briggs from Bath and North East Somerset

Submitted: 18/12/2014 08:19:22 | ID: 108086

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kay chilvers, Essex

Citroen C3 Picasso

My brand new C3 Picasso Exclusive 2014 motability car intermittently has the service light come on and the message UNDER INFLATION MONITORING FAULT. This came on for 3 days just after I picked it up, by the time they could fit it in to have a look at it the lights had gone out so they couldn`t find anything. It`s happened again this week. I have checked the tyres and pressures are fine. The message seems to say there is a fault with the monitoring rather than the tyres. Has anyone got any ideas what is needed to sort this out? Citroen are being less than useless, not phoning me back, still waiting after 3 days. I don`t know if I`m damaging it by carrying on driving it but as I am disabled and it`s a Motability vehicle I have to use it. Don`t know what to do. Anyone got any ideas?

Submitted: 16/12/2014 20:19:24 | ID: 108014

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cacti kid, West Yorkshire

Citroen C3 Picasso

Hi can any one tell me where the temp sender unit is located thanks

Submitted: 15/12/2014 20:33:23 | ID: 107961

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Paul Coyne, Tyne and Wear

Citroen C3 Picasso

Heater blower switch often has a delay of a second or so before activating. Is this normal? Car still under warranty. 09 reg. wondered if it was an energy saving thing. Thanks.

Answers

Hi, mine does the same. I've never thought of it as a problem as it only does it on initial switch on, not when switching between speeds. Alan from Tyne and Wear

Hi, mine does the same. I've never thought of it as a problem as it only does it on initial switch on, not when switching between speeds. Alan from Tyne and Wear

Submitted: 14/12/2014 00:26:46 | ID: 107869

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Carolyn Watt, North Ayrshire

Citroen C3 Picasso

Hi re the fusebox problem. We are having this problem too, with the service light coming on intermittently, the lights cutting out, and tonight no lights, the 'marron fuse' was sitting in water, and was frozen, so we've dried it all out with a hairdryer, and now have mainbeam only so far. After reading the posts on this, it seems to be pretty common, and considering the cost to fix for a reasonably new car, I think we should all complain to citroen and as someone else suggested VOSA. It is so obviously a design fault, I mean its a FUSEBOX! Why does the whole wiring loom need replaced anyway, surely replacing the corroded links would sort the problem? Also the cost is crazy for a 3 year old car. Now I can't get to work tomorrow morning and I am getting quite p...... off. Trying WD40 in hope.

Answers

Hi. As you know, this is not uncommon. If you haven't already done so, please have a read through this comprehensive thread; http://www.citroenpicasso.org.uk/picasso/index.php/topic/22573-front-lights-not-working-told-need-new-wiring-loom-fuse-box-and-washer-pump/ Also look at this website; http://www.roadtestreports.co.uk/qanda/65463/WD40 won't help that much, I'm afraid, as the CAUSE of this issue will remain until you fix that too. Citroen have seemingly acknowledged that there IS an 'issue', but claim it's ultimately down to lack of basic car maintenance - not putting enough anti-freeze in the windscreen washer bottle! What seems to happen is the water sitting in the washer pump housing freezes, expands and causes a slight split to occur in the plastic casing. Water can now gain access to the wiring of the pump and - by some astonishingly torturous manner - this water makes its way along the wiring harness to the opposite side of the engine where it lands in the MARRON plug in the unsuspecting fuse box. (One victim of this fault reckons there's a process such as electro-osmosis taking place, where the water is actively being drawn along the stranded wire surface by this incredible 'pull'). So, your options are; (a) to fix this yourself by buying a replacement fusebox on eBay (around £45) and ALSO a replacement washer pump (ooh - about £20?) and spending a couple of hours swapping the stuff. If you aren't up to this, an auto-sparky will do the job in an hour. For this repair to work ok, the actual MARRON PLUG must be serviceable - pull any broken-off and stuck fuse box pins out of it, clean it up as best as possible, and coat it in some electrical contact cleaner or silicone grease or similar. However, as your car is only 3 years old, you should seriously consider option (b) Get the SELLING Citroen dealer to carry out the repairs - which will cost you around £1200+ and which you pay - and then sue them in the Small Claims fast track of your local County Court. With this latter option, when it comes to paying the bill, you explain you've researched this problem, realise it's VERY common (and show them some print-offs from this site and others - there should be well over a dozen other victims you can directly cite. Also, Arnold Clark in Perth readily admit that C£ Picasso fuse boxes are flying off their shelves - over 20 this year alone at the last count a few months back!) and tell them it is NOT REASONABLE for Citroen to expect the car owner to fork out this amount of money for just allowing a washer bottle to freeze (and make it clear you DO ALWAYS add anti-freeze/cleaner, but PERHAPS - who knows? - it just wasn't quite strong enough on one occasion...). Add that if Citroen took their duty of care seriously, they would have ADVISED all owners to ABSOLUTELY check their washer concentrate regularly because of this risk - after all, this IS something Citroen know about. They DO! Ok, finally explain that you expect Citroen to absorb this repair cost. Explain clearly that if they do not, you WILL sue them in the County Court. Perhaps you can negotiate a compromise - I reckon the customer should pay only - ooh - around £200 max for this? ie - the parts and a couple of hours labour? If they don't budge, then you WILL have to pay up to get your car - there is no point arguing past a certain point. But DO write "Paid Under Protest" on the invoice/ receipt. Then DO set in motion a Small Claims at your County Court. Get some advice on this such as from CAB, and collect as much evidence of this known fault as you can from t'net - there's the link I gave above, a couple of Honest John articles, a Roadtest, a YouTube video, this very site, etc etc. Prepare your case - that Citroen are aware of this issue but accept no responsibility and provided no warning to customers. That it is unreasonable for a car owner who simply neglects to add windscreen washer additive at a STRONG ENOUGH concentration (and YOU DO always add additive, don't you...?) to face a £1400 bill as a result, especially when it's to a component that is completely separate from the washer bottle. That your 3-yaer old car has always been serviced by the Citroen dealer - who adds washer additive as a service (they do, don't they?). How, therefore, can THEY PROVE it wasn't THEIR lack of servicing that was responsible?! (This could work particularly well if the servicing date is during winter.) Citroen will have to send a representative who the judge will also listen to. The judge will then decide what is ‘reasonable’ under the circumstances, and I can’t see them being very sympathetic to Citroen over this one. You might find that your Citroen dealer – once the summons lands on their mat – will call you in and discuss a compromise. Fair enough – but a shame, as there a many of us waiting to see them challenged properly over this. But, absolutely YOUR call if this happens. Finally - good luck and report back here, please - and on the other site mentioned above; you could be a pioneer :-)Black Cherry from Devon

Hi, just wanted to post an update. I got a new fusebox and fitted it myself, the fiddly bit was making sure the little pins that had broken off and that were stuck in the connector were all out (I soaked the plug in meths while I came in to defrost me and have a coffee and they came out with tweezers. Check carefully as they are tiny and one left in the plug will obviously stop the plug going on properly). I didn't even take the battery out, just disconnected it and moved the em(?) box to the side, but I do have little hands. Did not even need to reset the clock and so far the car has been running perfectly for weeks. I will replace the washer pump shortly too, just in case. No need to pay all that money to a garage or fit new wiring looms at all, load of nonsense. How do you know they even do at the garage anyway? I'm in the wrong job! I agree we should all write to Citroen etc, I will anyway, but my hubby needed to get to work, so thought I'd give it a go. PS some silicon spray grease is a good thing to put on too. Hope this helps in the short term, at least until Citroen recalls all C3s to replace and repair faulty parts, along with gushing apologies and monetary compensation! Yeh, right. More seriously, the first time the lights went out was in the dark on a bend on a country road, lucky there wasn't an accident or worse. Shame though, it has put us off Citroen, yet love this car. Regards, Carolyn Carolyn Watt from North Ayrshire

That is wonderful, Carolyn! Blimey, you would have a huge queue of customers if you wanted! (I have to ask: did your hubby apologise at work with a "Sorry I'm late - the wife took longer to replace my car's fusebox than I thought...cough") Anyhow, apart from a terrific result, you have also raised a very interesting issue here - I have been in touch with VOSA (Vehicle & Operator Services Agency) about this issue asking if it should be considered for a 'safety recall' and their answer was "Only if the fault was considered a 'serious safety issue'". I followed this up with "Would the sudden and unexpected loss of front lighting be considered a SSI?", to which the answer was "Yes, if all the front lights stopped working without warning." At the time, however, I had to admit that I knew of no C3 Picasso owner who had suffered such a COMPLETE loss of main lighting (usually 'only' one headlamp fails), but if your experience was that BOTH your headlamps (were you on 'dip' at the time?) failed without warning on a dark country road on the approach to a bend, then - well, surely enough said?! Should you wish to contact VOSA, the fellow I have been communicating with is Martin Ryder (Martin.Ryder@vosa.gsi.gov.uk ). Mr Ryder has been open and approachable in communications, but is clearly not going to act unless there is just cause; the fault DOES have to meet the criteria as a SSI before VOSA can act - fair enough, I guess. If you wish to pursue this (and lots of us hope you will :-)) then you may wish to contact VOSA in the first case. I do also have the link he gave me for the 'form filling' to make a disclosure about a safety issue, but I didn't do this myself as I knew it wouldn't be 'valid' under their requirements. It's: https://forms.vosa.gov.uk/Vsdr/create As a final note - please DO replace your washer pump ASAP as the water issue will continue until you do! (Access is gained via the driver's side wheel arch cover.) If you haven't already done so, please do read the thread at citroenpicasso.org in my first post above - they have links to replacement washer pumps etc. I know they'd also love to hear about what you've done :-)! Being clearly a very practical person, you may also wish to consider adding an 'isolating' link in the washer wiring so that no water can get past this in future, even if the pump splits again. Thanks so much for your info here - absolutely SUPERB help for many of us! Black Cherry from Devon

Submitted: 11/12/2014 21:36:58 | ID: 107737

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David.chalkley, Hertfordshire

Citroen C3 Picasso

I have a 2010 year the fan stays on when you remove the keys and lock the car is this normal thanks .

Submitted: 29/11/2014 09:00:13 | ID: 107062

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Baz perkins, Worcestershire

Citroen C3 Picasso

Need to get at heater blower motor any body replaced this? Seems to have an integral resistor set up in motor Is this correct Any thoughts on this?

Submitted: 28/11/2014 12:52:39 | ID: 107032

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Derek Osborne, Warwickshire

Citroen C3 Picasso

My c3 PIC 10reg developed a knocking from front offside which could only be heard on a bumpy surface and at low speed. Citroen eventually replaced offside shock ab and top plate under warranty. But now warranty has finished now and knocking has returned. Citroen now say its coming from behind dash and have washed their hands of it basically. Can anyone help please. Its driving me mad.

Submitted: 21/11/2014 23:25:34 | ID: 106645

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Anna, Somerset

Citroen C3 Picasso

Help. My car got to 100,019 miles on Monday and decided to come up with a big STOP light and said fault with power steering, fault with braking system and many other lights. I was only 100 yards from the garage where it was booked in for a service 2 days later and they have done some diagnostic test and seem to think that its the ABS pump (apparently very expensive). My theory was that it must be the electrics for everything to go at once whether they are connected or not. I don't want to replace one thing to find out it wasn't that. I do a fair amount of miles 12,000 since April, including on motorways. Anyone got any thoughts? Please help

Submitted: 21/11/2014 18:03:03 | ID: 106624

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jamie jones, Merseyside

Citroen C3 Picasso

My C3 Picasso diesel (59 plate) engine has been cutting out recently, fortunately only when travelling around 30mph speeds. The Dash is saying 'Anti pollution Fault' and/or 'Oil Pressure'. However when I restart the car it is fine and no warning lights are showing. I have used a code fault reader which comes back with no codes. Anyone have an idea of what might be the cause, and what my plan of action should be to sort it.

Answers

Do MOST of your trips involve 30mph speeds?! I'm not sure if your model has the Diesel Particle Filter, but this device traps the nasty soot given off by combustion, and this needs to be burned off regularly by the device to keep it clear. Assuming you've checked your oil level and it's fine, you could always try filling your tank with good quality diesel - Shell V-Power Nitro+ seems to be recommended - and give your car a really good blast; at least a half-hour at motorway speeds. Black Cherry from Devon

Thanks. Most of my driving is 30-40 mph to and from work. I have recently been on the motorway to clear an anti pollution fault, but the engine has cut out twice since. The oil level is on the maximum limit, possibly just over. I wasn't even aware of DPF's, my last diesel didn't have one. Sounds like my driving style doesn't suit modern diesels. jamie jones from Merseyside

I think it's unlikely to be an oil pressure issue (phew). Yep, my old diesel car (Zafira) didn't have a DPF either, so this was never an issue, which is just as well as most trips in it were slower and shorter than ideal. And, yes, if the majority of trips are short and/or slowish, modern diesels are simply not recommended. How long are your trips - does the car get to fully warm up each time? IF your situation is caused by the DPF, and I obviously don't know if it is, then PERHAPS a 'solution' is to do at least one of these trips per week in a lower gear than you would normally? Eg, keep it in 4th even at 40mph - AFTER the car has fully warmed up. That certainly won't be over-revving it; it'll be a bit like doing a normal 50-odd mph in 5th, so the engine will be happy enough. And definitely try a high quality diesel too; these have additives like detergents to give a cleaner engine, and hopefully a cleaner 'burn' too. Black Cherry from Devon

It is a 25 mile round trip. The engine cut out again this morning with the 'anti pollution faulty' showing again (No 'oil pressure' on this occasion). This time though the engine warning light remained on when the car was restarted. The fault code reader gave P 1166, something to do with fuel pressure apparently. I went for a drive on the motorway and the fault has cleared itself. jamie jones from Merseyside

I had the same problem earlier this year. initially gagage change fuel filter 52000km, service book says 60000km, it was really mucky inside. I had the same problem on a trip to UK is Septemeber, warning comes up and car stops, leave for a couple minuits start car and all ok and no lights. When I go back to France garage changed EMU, not had any prolems since. However have just looked on website at recalls and there is mention of earth cables not being fitted correctly cauisng engines to stop, it may pay to get garage to check recalls, I am getting my garage to check all recalls as I purchased car in UK and am now resident in France. Growler from France

I had the same problem earlier this year. initially gagage change fuel filter 52000km, service book says 60000km, it was really mucky inside. I had the same problem on a trip to UK is Septemeber, warning comes up and car stops, leave for a couple minuits start car and all ok and no lights. When I go back to France garage changed EMU, not had any prolems since. However have just looked on website at recalls and there is mention of earth cables not being fitted correctly cauisng engines to stop, it may pay to get garage to check recalls, I am getting my garage to check all recalls as I purchased car in UK and am now resident in France. Growler from France

Citroen diagnostics identified the fuse box as the cause of the problem. It was changed 3 weeks ago and I haven't had any problems since. Fingers crossed, the problem has been solved. jamie jones from Merseyside

Hi, I have had the dreaded " anti pollution fault" which started with the engine cutting out. Turning ignition off and on would usually clear the fault light or it would disappear after a few days. It would be a few weeks until the fault reappeared. After several visits to my local garage without much success finally decided to take it to Citroën, they advised me that the erg valve was sticking and they would update the firmware but if this did not work then a new valve would be required. After a couple of weeks the light came back on. Got local garage to remove and clean ERG valve but still the light came on, now along with an ERG fault code I was getting a turbo Electric Vale and a mass flow sensor fault. In the end I had a new ERG valve, turbo electric valve and a new connector for the mass flow sensor. All in all I must have spent about a grand in parts and labour. Would have cost more if I'd let Citroën do all the work. All these faults started at about 40k and took nearly a year to sort out as most times the garage couldn't find a fault. One thing that Citroën told me was that the "anti pollution fault" can relate to over 50 different faults. Good luck, hope you get it sorted. P.S I think this is a dreadful car, build quality is very poor. I've had Citroën cars before, build quality never been the best but this is the worst. john from West Sussex

What was the ultimate cause - solution? Black Cherry from Devon

Submitted: 14/11/2014 13:00:31 | ID: 106204

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andy, Norfolk

Citroen C3 Picasso

Hi. My driver`s door is catching when you open it, when opened the door wind caught it and it flew open, so now every time I open it it catches on the wing panel. Can anybody help? What should I adjust please? Thanks, Andy.

Answers

the door hinge will have been strained try using a socket from a socket set have to experiment on size place by hinge on open door and gently try to close door by hand to adjust the strain on the door hinge check if its the top or bottom hinge hope this helps David Armitage from West Yorkshire

the door hinge will have been strained try using a socket from a socket set have to experiment on size place by hinge on open door and gently try to close door by hand to adjust the strain on the door hinge check if its the top or bottom hinge hope this helps David Armitage from West Yorkshire

Submitted: 03/11/2014 12:34:35 | ID: 105575

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Glynis Freeman, Brighton & Hove

Citroen C3 Picasso

I have had my car from new. The problem I have is the rubber round the drivers door has perished again, this will be the 3rd one I have had and it is now out of warranty so I will have to pay for it this time. Is this a common problem with the C3 or is it just my car.

Answers

Yes my driver door's rubber is perished in the shoulder/arm area since approx 65k mls(now 82k) not bothered replacing or complaining as I've bigger fish to fry with Citroen over water ingress into fuse box/electronics. John Roberts from Cheshire

Submitted: 28/10/2014 14:33:54 | ID: 105240

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Colin, South Yorkshire

Citroen C3 Picasso

hi I have had a problem with my wash wipers not not working I have changed the fuse and all was well for about 3 weeks and now stopped working again, I have replaced the fuse again today but this has not solved the problem , could anyone give me any advice to sort this problem please.

Answers

Hi Colin, you may find that a fault with the washer pump causes water to run back into the fuse-box under the bonnet. This may cause corrosion in the fuse-box and wiring loom - potentially an expensive repair. See other posts on similar problem from me. Paul Briggs from Bath and North East Somerset

i had the same problem. looked on youtube. best way to sort it out is new washer pump. £15 on ebay. I fitter mine in under 30mins. worked straight away. dave from Warwickshire

i had the same problem. looked on youtube. best way to sort it out is new washer pump. £15 on ebay. I fitter mine in under 30mins. worked straight away. dave from Warwickshire

Submitted: 27/10/2014 16:06:42 | ID: 105194

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Liz Hackett, Cambridgeshire

Citroen C3 Picasso

Driving along yesterday and suddenly I could not go into any gear at all so I lost power and it was making a horrible loud screaming noise. I went along at snail pace until I could pull over. Had no warning lights or any smells. I switched the engine off and waited and tried again to carry on driving. No further problems. What could it have been? It was very sudden.

Submitted: 23/10/2014 09:19:59 | ID: 105007

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joseph cauchi, Malta

Citroen C3 Picasso

Hi the problem is that when i close the driver door it will lock by itself , if i disconnect the battery for resetting the system or its a fault? Thanks HELP HELP?

Answers

HI I had this problem with my 12 plate c3 Picasso to fix this problem lock the car with the remote control then manually put your key in the drivers door and turn the key backwards and forwards (lock and unlock)a good 6 times and this should fix the problem hope it works for you! mr a jordan from Essex

HI I had this problem with my 12 plate c3 Picasso to fix this problem lock the car with the remote control then manually put your key in the drivers door and turn the key backwards and forwards (lock and unlock)a good 6 times and this should fix the problem hope it works for you! mr a jordan from Essex

Same as above. Spray wd40 into lock first then lock and unlock manually with key several times, should sort Stewart wilson from Durham

Same as above. Spray wd40 into lock first then lock and unlock manually with key several times, should sort Stewart wilson from Durham

Submitted: 19/10/2014 09:07:31 | ID: 104841

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Jack hobson, Cheshire

Citroen C3 Picasso

Service warning light is displaying intermittently

Submitted: 16/10/2014 08:54:53 | ID: 104681

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Michael Jardine, Renfrewshire

Citroen C3 Picasso

The central locking on my C3Picasso is operating without touching the remote on the key fob. Simply closing the drivers door will cause all doors to deadlock. I also have an intermittent problem with the "anti pollution fault" light coming on.. The engine will cut out but stopping the vehicle and then restarting will usually clear the warning light. This can happen two or three times in a week then nothing for two or three weeks. Car is mostly driven in town but with frequent short runs(10 miles) on the motorway. Any suggestions?

Answers

Not sure about the central locking problem but your anti pollution light thing is likely to be the same as mine - a faulty fuse box - apparently a common problem on c3 picassos of a certain vintage. I suspect that if you swap this your other problem might get sorted too! Chris Thompson from Worcestershire

Not sure about the central locking problem but your anti pollution light thing is likely to be the same as mine - a faulty fuse box - apparently a common problem on c3 picassos of a certain vintage. I suspect that if you swap this your other problem might get sorted too! Chris Thompson from Worcestershire

Cheers Chris, will give this a try (or more likely get someone else to!). Incidentally, since my original post, the anti pollution light hasn't come back on! Michael Jardine from Renfrewshire

Submitted: 13/10/2014 23:31:31 | ID: 104578

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raymond, City Of Leicester

Citroen C3 Picasso

i am trying to take battery out to charge i have taken the terminals off undone the realease catch at the right hand side but the battery will not lift out it seems as there is something else holding it in.

Answers

No idea. However, you should leave the battery in when recharging. Unless you really need to, don't remove the battery until it comes to actual replacement time - and then get Halfords or your dealer to do it :-) Black Cherry from Devon

Submitted: 11/10/2014 12:03:52 | ID: 104436

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Bruce, Greece

Citroen C3 Picasso

I have a C3 2012 Picasso. How do you open the boot?

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Er, surely by reaching your fingertips up under the obvious 'handle' area - the horizontal trim on the rear hatch, and pressing upwards? I think it may be an electrical release, so only a gentle push required. Black Cherry from Devon

Submitted: 10/10/2014 22:13:12 | ID: 104410

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Andy B, Gloucestershire

Citroen C3 Picasso

When using my C3 Picasso's sat nav, I turn the commentary volume to 0 so that I can listen to music whilst driving. However, the music stops every time the sat nav instructions would have taken place, had the sat nav been turned up. How do I stop the musical blanks.

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Hi, whilst navigating press the knob in the centre of the radio and this should bring up some options. I'm sure one of them is to turn off the voice and this should solve your problem. john from West Sussex

Submitted: 05/10/2014 11:41:02 | ID: 104079

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Ken Ravenscroft, Cheshire

Citroen C3 Picasso

The tailgate opening is very unreliable. Most times it opens without problems however, sometimes it will not open. I have tried locking/unlocking the car many times to no avail - most infuriating when you need to load many items into the boot. I have narrowed it down to a heat problem - when the car is parked with the rear facing into direct sunlight, this is when the problem occurs. Any answers would be most appreciated. Citroen Dealer say they (conveniently) cannot recreate the problems which I believe is their way of wriggling out of rectifying the problem under warranty!

Submitted: 03/10/2014 10:36:29 | ID: 103995

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binni, Hull

Citroen C3 Picasso

I have a problem with the folding mirrors as they stopped folding when I use the key lock and never fold when I lock my car, (usually fold inwards when you lock the car using the car keys) and also the brake lights are on continuously while driving on the road, ie the brake lights won`t function while you brake. Both problems started simultaneously. It`s a c3 Picasso 1.6 diesel exclusive 2010 model diesel car. Has anybody got a genuine answer?

Submitted: 28/09/2014 12:27:45 | ID: 103750

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dave burrow, Oxfordshire

Citroen C3 Picasso

I`ve just had my C3 fail an MOT because the front side lights are not working, although 3 mechanics at my local MOT station could not work out why? The bulbs are ok and will come on with a separate live wire. Please does anyone know which is the correct fuse for the front side lights? All other lights work ok including rear side lights.

Answers

You may have the same problem as mine: water ingress into fuse box in engine compartment. This appears to be a problem for other people too. The repair on mine is likely to cost over £1,000 and the car is only 4 weeks out of warranty with 21,000 mileage. Paul Briggs from Bath and North East Somerset

You may have the same problem as mine: water ingress into fuse box in engine compartment. This appears to be a problem for other people too. The repair on mine is likely to cost over £1,000 and the car is only 4 weeks out of warrantee with 21,000 mileage. Paul Briggs from Bath and North East Somerset

Hi Paul, same as mine ... 21,000 on clock and 2 days out of warranty. Main dealer quoted £1700 TO GET RIGHT and would not agree that C3s had a serious design fault, but I must be mad, I just got a great deal on another new C3, probably as cheap as the repairs because the dealer had £5000 off the retail as well. I just simply love the car! dave burrow from Oxfordshire

Dave - Blow me down, it's your old car that I've bought at Mannheim auctions from Hartwells (I have the invoice with your name on it for the MOT). Could we talk? Please answer this through the forum. Paul Briggs from Bath and North East Somerset

Dear Dave, Blow me down, I think it's your old car (FY61GBV) that I've bought at Mannheim auctions - it came from Hartwells (I have the invoice for the MOT with your name on it ). I'm glad that you sorted out a deal for a new Picasso. Of course, you traded the car in at Hartwells in good faith. Hartwells obviously knew the situation with it when they sold it without repairing it (disappointing behaviour in a main dealer). I was very pleased to buy the car until my local garage discovered the fault, which they described as being potentially dangerous. I would really be very grateful if we could have a chat so that I may establish the history of the car for the period when you owned it. The car is currently with the Islington Motor Group garage in Trowbridge and I intend to have it repaired. I want to see if Citroen will honour the warrantee. If they won't, I will see if I can take action legal action against them as other people have experienced the fault but I need to know a bit more about the car before I contact them. I very much hope that we can talk. Please answer this through the forum. Yours sincerely, Paul Briggs from Bath and North East Somerset Paul Briggs from Bath and North East Somerset

hiya paul yes that was my previous car... when I bought it earlier this year ( I knew about the design problems with the washer water pump causing electrical faults on the car as it is all over the internet) I made a special point of asking the salesman if the problem had been rectified ( or had been recalled ) and he confirmed that everything had been done and was up to date..... having just had the mot done unfortunately 2 days after the warranty ran out... as I said earlier 3 mechanics tried to get the front side lights to work but couldn't and said I should take it to the main dealer... (hartwells).. initially I spoke to the receptionist in their service dept an he said it would cost me 70 / 80 quid just for them to look at it... so I complied as we were going on holiday in two days time.... I then collared the original salesman about it as I was getting annoyed with waiting around.. he did confirm that the car was ok when he sold it to me.. then the service dept said it was very dangerous to drive and got me to sign a disclaimer.... and they could repair the car for approx. £1700 (they said 10hrs work??) but it would take about a fortnight to do... I then went beserk with the salesman and service dept..... hence they made me a pretty reasonable offer for my car..... I hope this info is helpful for you if in doubt please give me a call 07475931877 kind regards dave dave burrow from Oxfordshire

Thanks to everyone for your posts. The cost breakdown: total parts, £446.28; total labour, £728.99: VAT £235.06 = £1,410.33. The washer bottle is located on the same side as the driver (RHD). The water outlet pipe leaves the bottle and loops into the bonnet whence it goes to the spray nozzles. I don't know where the pump is located. The Citroen dealer which did the job diagnosed: "Carried out access check and diagnostic tests, traced fault to burnt out under bonnet fuse box and harness due to water contamination. Traced water leak from windscreen washer pump. Replaced windscreen washer pump, under bonnet fuse box and main harness". A new pump cost £17.65; Fuse box £143.99; Main Harness £284.64. Only the 'MARRON' plugs were damaged - all others appear to be in good condition. Goodness knows how the water found its way into the fuse-box. Paul Briggs from Bath and North East Somerset

I wish I'd known this earlier! My C3 is 3 and a half years old, and after torrential rain this week, lost both front side lights and left head light. I've also just heard that it's due to water ingress from the spray wash pump. This surely has to be a design fault? Has anyone tried to get redress from Citroen? My car is well out of warranty, and has 42,00 miles on the clock, but I'm genuinely surprised that all cars haven't been recalled and the problem fixed. After all such a catastrophic failure could happen in very dangerous circumstances and lead to a dangerous accident. I've been quoted a mere £370, which is small compared to the quotes above, but totally unexpected and shocking. MartinW WELLS from Worcestershire

I wish I'd known this earlier! My C3 is 3 and a half years old, and after torrential rain this week, lost both front side lights and left head light. I've also just heard that it's due to water ingress from the spray wash pump. This surely has to be a design fault? Has anyone tried to get redress from Citroen? My car is well out of warranty, and has 42,00 miles on the clock, but I'm genuinely surprised that all cars haven't been recalled and the problem fixed. After all such a catastrophic failure could happen in very dangerous circumstances and lead to a dangerous accident. I've been quoted a mere £370, which is small compared to the quotes above, but totally unexpected and shocking. MartinW WELLS from Worcestershire

hi martin I'm afraid it is common knowledge, but I suppose only after the event..... yes it was a design fault... fact! the washer pump and pipes etc are more than likely to leak and cause major problems in the front fuse box and blow..... when I first bought my c3 I did check dozens of websites for info....... one of the best was Wikipedia with many links...... and there are many more.... kind regards dave burrow dave burrow from Oxfordshire

Hi Martin, it may be that your quote is for a pump and fuse box plus labour. If it is also to supply and fit the main harness you have a bargain - that is, if having to spend £370 because of such an awful failure could ever be described as a bargain! Paul Briggs from Bath and North East Somerset

Submitted: 25/09/2014 16:50:52 | ID: 103640

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Vic, Bath and North East Somerset

Citroen C3 Picasso

This is the 4th Citroen car I have bought over the years with the previous car being a C3 as well . I bought this new 2014 Citroen C3 Picasso Diesel 5 Door Car 2-3 months ago and I have been having problems with leaking door seals on all the doors. The door seals have been modified once but still leaking. I have never had this problem on any of the previous Citroen cars and I was wondering if anyone else has had a similar experience?

Submitted: 19/09/2014 15:26:32 | ID: 103305

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m p edwards, Bristol

Citroen C3 Picasso

I have a judder when pulling away when the engine is cold on my C3 Picasso 1.4 petrol but this disappears when the engine warms up?

Submitted: 17/09/2014 17:53:06 | ID: 103220

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Janet reynolds, Merseyside

Citroen C3 Picasso

I have a 2013 model Picasso C3. Problem is it shows engine fault needs repair sign, along with service light. While the service light is on the car loses power, then the light will go out and the power comes back. I`ve been back to the garage but no fault found and they reprogrammed the computer but this fault has just happened again. Can anyone help?

Answers

This can be really scary when it happens on an empty road at night. The same breakdown happened to me 2 years ago in a new C3 Picasso diesel. The problem turned out to be the oil filter. These cars need to be driven over longer distances often to keep the oil filters clear. Too many short trips caused my problem. This issue is well known among the regular drivers and BBC car programme makers. Sanjay Sanjay from Middlesex

Hi. This can be really scary when it happens on an empty road at night. The same breakdown happened to me 2 years ago in a new C3 Picasso diesel. The problem turned out to be the oil filter. These cars need to be driven over longer distances often to keep the oil filters clear. Too many short trips caused my problem. This issue is well known among the regular drivers and BBC car programme makers. Sanjay Sanjay from Middlesex

You might find this fault is also linked to a faulty fuse box. Sounds a very similar problem to mine and is apparently fairly common. Chris Thompson from Worcestershire

Submitted: 11/09/2014 22:18:58 | ID: 102996

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Bill Wright, Devon

Citroen C3 Picasso

The armrest on the driver`s seat is a real pain. When it is down, it interferes with both gear changing and the application of the handbrake. Having it folded up it is redundant. Is it an easy fix to remove as a DIY project or does the air bag in the seat preclude that option?Bill Wright

Submitted: 02/09/2014 16:28:25 | ID: 102512

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