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frances anne dix, Oxfordshire

Citroen C3 Picasso

my c3 Picasso o9 plate keeps cutting out when the pollen filter comes on, you then have to stop and re start but now the oil fuel pressure late is coming on and stop in red, this is a continual problem. the garage says there is nothing wrong with the car. I am loosing all confidence in the car, as this is now the 5th time this has happened in 3 months.

Answers

I have the same problem. My dealer has had it twice for 2 days each time, replaced the oil pump but still re-occures. I've got used to it now but it is very irritating. I have tried everything. Love my C3 Picasso but all the little niggles are getting me to think of moving to something different. Elaine from Somerset

I have the same problem. My dealer has had it twice for 2 days each time, replaced the oil pump but still re-occures. I've got used to it now but it is very irritating. I have tried everything. Love my C3 Picasso but all the little niggles are getting me to think of moving to something different. Elaine from Somerset

Submitted: 24/08/2015 06:55:15 | ID: 120250

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Alyssa, Brighton & Hove

Citroen C1

I have recently brought a Citroen C1 ... ( I am a new driver) I stalled the car and when I went to restart it wouldn't. It took 5 attempts and after each attempt it would start and then go flat again.? Just wondering if this is a security feature or is there something wrong with the alternator or battery.? It's happened a couple of times since but only after I have stalled the car. I have to switch everything off leave it a min before restarting. Any ideas? Thanks

Answers

My done this the first time I stalled itI thought there was a problem! try putting the clutch in and then start it with it held in must be a safety thing, Hope this is your problem as it was mine. Roderick Hunt from Norfolk

My done this the first time I stalled itI thought there was a problem! try putting the clutch in and then start it with it held in must be a safety thing, Hope this is your problem as it was mine. Roderick Hunt from Norfolk

My done this the first time I stalled itI thought there was a problem! try putting the clutch in and then start it with it held in must be a safety thing, Hope this is your problem as it was mine. Roderick Hunt from Norfolk

Submitted: 25/07/2015 23:05:39 | ID: 118912

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Mike, Redcar and Cleveland

Citroen Xsara Picasso

Hi I have a xsara picasso 2003 and have searched hi and lo for a diagram that can tell me what wire does what from the rear tail light plug there are 6 wires and I'm told Citroen have a habit of changing the coulor code all the time I intend to wire up a trailer plug but need to know wich wires I'm using for what bit thanks

Answers

take out one of your back lights (two minute job) and look at the wires going to the bulbs colin lythall from Stoke-on-Trent

Submitted: 13/05/2014 21:43:50 | ID: 95479

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jim, Devon

Citroen C3 Pluriel

Hi, I cannot unlock my driver`s door, the only door that unlocks is the passenger`s as that`s the only one with a key lock. I have replaced the battery in the key but this has not worked, you can hear the doors lock but not unlock. Any ideas?

Answers

Hi Jim. Wondering if you have fixed your problem as I now have the same problem on my 2004 Pluriel ? Neil T. Neil TROTTER from Australia

Hi, did you guys get this fixed? I also have the same problem with my 04 Pluriel!!! I can't get into it!! Sian from Kent

Hi, did you guys get this fixed? I also have the same problem with my 04 Pluriel!!! I can't get into it!! Sian from Kent

Submitted: 22/05/2015 10:55:31 | ID: 116351

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Molly, Cheshire

Citroen Relay

Hi I've recently purchased a CITROEN RELAY 1800 TD HDI LWB 06 reg. 2179cc, been converted to a motorhome. It's got a weird problem. There's a sort of vibrating noise when the engine is cold and at tick over. If you rev the engine up the noise goes and once the engine is warm the noise disappears. The noise isn't a squealing like a loose belt it's a bit like a washing machine on the spin cycle. Anyone know what it could be? The van has got a warranty but it's a bit of a difficult thing to report to the dealer when the noise has stopped by the time we get there. Cheers

Answers

hi there did you get to the bottom of it as i have the same problem jason from Hertfordshire

hi there did you get to the bottom of it as i have the same problem jason from Hertfordshire

It's the Catalytic converter in the exhaust system. Apparently there's a Ceramic block inside the Exhaust pipe that slowly becomes loose over time. This vibrates and makes the noise, once it's warmed up it expands and stops being noisy. The garage I took it to suggested just leaving it until it eventually fails the MOT on Emissions and the replace the "Cat" So this is what I've done. Molly from Cheshire

Submitted: 29/09/2014 20:11:44 | ID: 103814

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Nadine, City of Aberdeen

Citroen DS3

Does anyone else hear the sound of water sloshing around when they drive round corners? I kept thinking it was a bottle of water in my car but now iv been driving with no music and you can hear it very clear round every corner, is this a problem I need to see the dealer about?

Answers

Nearside below the windscreen there is a drain hole which blocks up, just need to unblock it Ian Currie from Hampshire

That's right, but you will need to get that doen ASAP before your windscreen wiper motor starts to rust. Avoid parking under trees and have drains cleared with every service. Thinus from South Africa

Submitted: 13/07/2015 22:44:52 | ID: 118430

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Robert, Essex

Citroen C4 Grand Picasso

Can anyone help me please? All doors work fine except when I close my passenger side front door, it locks all the other doors and the whole car so you can't get in unless you have the keys with you. Any suggestions gratefully received please?

Answers

Hi, This has just started happening to my car. Have you managed to sort yours out? Can anyone help please, as I am so worried that I will get locked out. I don't know if it makes a difference but it's a 58 plate. Thanks in anticipation. Deb staffordshire debby from Staffordshire

Hi, This has just started happening to my car. Have you managed to sort yours out? Can anyone help please, as I am so worried that I will get locked out. I don't know if it makes a difference but it's a 58 plate. Thanks in anticipation. Deb staffordshire debby from Staffordshire

No, still not sorted. One electrician told me to look at the wiring through the door as its possibly a short, but it doesn't seem to be that. I now have windows that don't work and bleeps from inside the car, so I am just going to sell it. Robert Theobald from Essex

No, still not sorted. One electrician told me to look at the wiring through the door as its possibly a short, but it doesn't seem to be that. I now have windows that don't work and bleeps from inside the car, so I am just going to sell it. Robert Theobald from Essex

Did either of you ever sort this as mine has started doing the same now. Just waiting to lock myself out of the car! Anthony from Greater Manchester

No, sorry. Sold the car in the end. Was getting too many other problems with it. Bought a Mitsubishi instead. Certainly won't be buying another C4. Robert Theobald from Essex

Submitted: 21/09/2014 09:41:00 | ID: 103393

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Matthew smith, Greater London

Citroen C8

my automatic gear box has just come up with gear box fault on the display screen. It does not come up straight away its about 20 minutes after I start to drive. It will still drive but feels like it is trying to pull away in second... But soon as I turn of the engine and re-start it, its back to normal for a while then it happens again after a couple of minutes. Any ideas I've not long brought this car and am worried this is going to be a major expensive job to repair.

Answers

Hi i have the same problem although i don't have an answer i was wondering if you got to the bottom of it and if so what ir was cheers rick from Cheshire

Hi i have the same problem although i don't have an answer i was wondering if you got to the bottom of it and if so what ir was cheers rick from Cheshire

Submitted: 12/05/2015 18:33:29 | ID: 115952

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Edward, Greater London

Citroen C4 Grand Picasso

I sometimes have handbrake faulty on my dashboard?

Answers

I had the same issue, I was advised the main battery may be on it's way out. I thought that very strange but went with it. After changing the battery it has been fine since! Apparently the voltage dip on an older battery when starting can cause the handbrake unit to sulk!!! Anthony from Greater Manchester

I had the same issue, I was advised the main battery may be on it's way out. I thought that very strange but went with it. After changing the battery it has been fine since! Apparently the voltage dip on an older battery when starting can cause the handbrake unit to sulk!!! Anthony from Greater Manchester

Submitted: 15/02/2015 20:55:54 | ID: 111612

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Peter Green, Lincolnshire

Citroen Xsara Picasso 2007

When it is wet or damp my Citroen Xsara Picasso`s engine fault light comes on and the car seems to run on 3 cylinders. Has anybody had the same problem please?

Answers

Hi Peter, yes I have had the same problem. Is it a 2.0 HDI or 1.6 HDI by any chance? Also Im experience in cold conditions is rough idling. I think the spark plugs need to be changed. Marcus Woodgate from Devon

Hi Peter, yes I have had the same problem. Is it a 2.0 HDI or 1.6 HDI by any chance? Also Im experience in cold conditions is rough idling. I think the spark plugs need to be changed. Marcus Woodgate from Devon

Submitted: 19/11/2013 15:55:51 | ID: 58135

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Emma Bourne, Pembrokeshire

Citroen C3

Hello whilst on holiday my citreon c3 was left unused for 3 days but the engine was turned over once to keep it charged. When I went to use it on the 4th day it would not start and was beeping when I tried. When I finally got it started all the dash display had reset itself and it was showing on the display that there was a fault with the airbag buy that went away after a few minutes. It has done this every time I have tried to start it since thus being the 4th day it has been faulty. Could you please advise me what could be wrong as I need to drive it on the motorway to return home. The car has full service history with one being carried out a week before coming away.

Answers

Your battery has a dead cell and is not holding a charge you need to replace the battery . Happened to me at Christmas new battery problem solved. Paul from Torbay

Submitted: 22/08/2015 08:47:17 | ID: 120158

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Jorgen Vingaard, Sweden

Citroen C3 Pluriel 2004

One of the back side windows of my Citroen C3 Pluriel will not go back up. It is not the electric window motor that is the problem. How can I remove the inside side plastic panel so that I can fix the problem? (1.4 Bensin)

Answers

Hi, I’ve got the same problem, did you get it fixed? Marie Halton from England

Prise front part and slide grab handle toward front if car to remove. Remove torx screw from rear if handle. Remove rear seat cushion by putting hands down the back and sides and pulling out. Remove rear seat back by removing 2x 16mm bolts. Remove speaker cover, remove screws and speaker (disconnect speaker plug). Remove screw behind speaker. Peel away panel, undo poppers remove panel (don’t be afraid & watch your paint work). Lift window up (beware as internal metal work can be razor sharp) Jam window up with piece of wood. Chances are the fault is with internal wire in the winding mechanism Butch Dingle from Lancashire

No I am going to try and have a look this morning myself, so frustrating. only bought last Thursday, it happened on way home. any help appreciated maureen (Mo) from Gloucestershire

Submitted: 21/08/2012 10:39:11 | ID: 85681

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Neil woodward, West Midlands

Citroen C4

I have intrmittent problem from Ecu to coil pack engine light comes on then the car will cut out had diagnosed as coil pack changed that but still same problem runs ok till gets warm management light comes on and it will cut out then won't start been in garage for ages nobody seems to know the problem can anybody help?

Answers

Have had fitted 4 coil packs 3 under warranty but has blown again no1 cylinder the car is citroen c4 2007 can eny one help me garage can not find any fault have even had emu unit tested no fault found D Wood from Derbyshire

Have had fitted 4 coil packs 3 under warranty but has blown again no1 cylinder the car is citroen c4 2007 can eny one help me garage can not find any fault have even had emu unit tested no fault found D Wood from Derbyshire

Submitted: 04/02/2015 13:55:39 | ID: 110875

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arron, Devon

Citroen Berlingo

My drivers side window wont work the connection works between the switches and the box under the steering wheel cab and ive bought a new regulator but thats made no difference checked the fuses so im at a loss?

Answers

a wire has come out its in the plug where the door hinge is . open drivers door black rubber inbertween door and frame pull it out of frame the wires inside the left plug one has come out tony from Suffolk

Submitted: 06/07/2015 17:30:44 | ID: 118132

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Kim McBurney, County Antrim

Citroen Xsara Picasso 2002

I have only had my Citroen Xsara Picasso since May and it`s due it`s MOT on Thursday. I have only one reverse light and I know some cars only have one, should I have one or two?

Answers

Should have two reversing lights. Check the bulbs Gerard from Essex

Look through the glass to see if a bulb is fitted. Some have only 1 rev lamp. The UK MOT does not include rev lamps Ron Sutton from Monmouthshire

My Citroen Xsara Picasso y reg petrol failed mot on all emissions test the garage said it was to high on all readings, they did say it may cost you more to fix it then the car is worth. billy from Lincolnshire

My Citroen Xsara Picasso y reg petrol failed mot on all emissions test the garage said it was to high on all readings, they did say it may cost you more to fix it then the car is worth. billy from Lincolnshire

Submitted: 05/11/2012 16:01:34 | ID: 91275

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geraldine, Merseyside

Citroen Xsara Picasso

Hi can someone please help? Driving the car the other day when the engine warning light come on dashboard, car lost power on a flat road and engine vibrating violently. No other warning lights on dashboard and temp gage fine. Can anyone suggest what this can be?

Answers

Hi Geraldine, Sounds very much like one cylinder gone down. If petrol then possibly just a plug. Once a four cylinder engine starts to fire on three only, then you will get the symptoms you describe. John John Doughty from Kent

Hi Geraldine, Sounds very much like one cylinder gone down. If petrol then possibly just a plug. Once a four cylinder engine starts to fire on three only, then you will get the symptoms you describe. John John Doughty from Kent

Submitted: 19/08/2015 15:36:45 | ID: 120030

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howard, Staffordshire

Citroen Xsara

How do I remove drivers door. Panel

Answers

My window on he xsarawont go up or down clicking from the solenoid . alexmitchell from Fife

Submitted: 16/08/2015 12:59:06 | ID: 119866

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Diana, Bedfordshire

Citroen Xsara Picasso

I recently purchased my Picasso and on dashboard It read how many miles I had left with the fuel I had in my tank. I then went through all the settings and some how lost that And now all I have is how many mpg the car can do, would be grateful if anyone can help me bring back the original setting! ??

Answers

Try pressing the button on the end of the wiper stalk with the ignition switched on, you will have to press it repeatedly until you get the desired result. Dave from Norfolk

Try pressing the button on the end of the wiper stalk with the ignition switched on, you will have to press it repeatedly until you get the desired result. Dave from Norfolk

Submitted: 09/08/2015 08:11:56 | ID: 119519

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adrian, South Africa

Citroen Xsara Picasso

2005 1.6 HDI. While driving, hot and cold temperature. Agents said engine speed sensor must be replaced. After 2 months back again, had it tested by different agent, nothing wrong with speed sensor. While driving, feels like power/diesel cut, no dash lights coming on nor engine cut out. Loose power for split second and back to normal.

Answers

Break switch can cause this fault I found this problem with mine Bob from Leicestershire

Submitted: 02/06/2015 15:13:06 | ID: 116726

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Ian Currie, Hampshire

Citroen DS3

I keep losing the engine coolant but can't see where from, no signs of a leak and have also had the head checked and there is no problem?

Answers

I too have the same problem . Service department have booked it in for a pressure test . Should not lose all the coolant after 7200 Klms . Carrie from Australia

Submitted: 14/08/2014 15:09:20 | ID: 101475

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Asaad Abbas, Oman

Citroen C5 2004

The suspension pump in my Citroen C5 is not lifting the and not working at all. I bought a new pump and changed the old one but it didn’t work as well! However the service computer showed that’s fine and working. Any suggestions would be useful?

Answers

Hi, I also had this, and found that it needed bleed correctly, with air in it, it does not work correctly. The Haynes Book says to pressurise the reservoir container. I got a tubeless valve from a car tyre and cut and buffed the rubber off it until it is shiny. ( this gives you a valve stem, with the car tyre valve in it ) Remove the reservoir cap and then the rubber seal on the underside. As close as you can drill a hole through but make sure it is inside the threaded part if the container that the cap screws to so it will still seal with the rubber seal to the reservoir when the cap is put back on. It is only you who will know if you have the ability for this. If you drill the hole then push the valve though hoping it is as close to the centre part which is shaped to allow a breather hole, you. will see this, just have to be precise about it. Then cut a small round piece out of the seal or with a punch which is better as it makes a neat job. The valve has to be cut down in size a bit so it does not stick up and hit the bonnet when closed. ( the bottom of the vale can be cut down, yiu can see the vale up in the stem, so you can judge this. Then clean it all with lighter fluid or clean petrol so no oil. Then with Araldite 2 pack glue mix and glue in valve with just a little on the inside. Blow and clean all drilling plastic parts from cap as it will destroy the pump, so be clean. Have the valve just protruding above the inside cap surface, as it must seal, or it will not work, OK important. this way that sits into the rubber seal stopping the seal turning and blocking off hole for valve,when you tighten the cap down, then with enough fluid in the reservoir but suspension on the C5 must be on Low ( this is important, and is different than the Xantia etc. or when it is put up on high, oil goes everywhere as it is under pressure and over flows . So be careful. Can always put in more, best to be lower than higher. I get a small piece if wire ( thin and poke it though the slotted holes in the filler funnel, why they do this stupid funnel I do not know as you cannot see very well, as the oil is just light orange and does not show up easily. Use this as a dip stick, still difficult but with a torch or touch laying it flat on hand you can work out the fluid level, as it leaves an fluid mark on hand giving you the hight of fluid. Do not rush do it correct, so you do not have bloody oil everywhere. So only Half full is good as you can easily add more, important. Then with a small tyre compressor from Auto Shop my one is only 200mm long, so not a large compressor OK. But needs one with a gauge. The Haynes book. Say pressure pump it up to Say 5 Bar, I put 12 ft pounds into my one, no more as you do not want to blow it up. Is pressure helps to push the fluid through to bleed it. You would think you would have to open a bleed screw but no I have never had to do that. If trouble maybe you could open some of the bleeds on the suspension system, but make sure it has stands under it as you do not need it to come down on you - OK. Important and be safe. Start motor keep suspension button on low, and turn steering wheel left to right until all the noise goes away. I have done this to many Citroen C5, and just leave the valve in it. But if you got another cap you could keep the cap for another car.i must do that but have not found another cap yet. But the valve it their for the next time who ever owns it. They should have one on it anyway., but Citroen will not want us to do this work. The hight button can be used to see if it is working, BUT alway on low for the level reading. Hope this is what is wrong, but hopefully will help others. I have just done 2 of them this week. From New Zealand mechanic for 45 years. Ged from New Zealand

Hi, I also had this, and found that it needed bleed correctly, with air in it, it does not work correctly. The Haynes Book says to pressurise the reservoir container. I got a tubeless valve from a car tyre and cut and buffed the rubber off it until it is shiny. ( this gives you a valve stem, with the car tyre valve in it ) Remove the reservoir cap and then the rubber seal on the underside. As close as you can drill a hole through but make sure it is inside the threaded part if the container that the cap screws to so it will still seal with the rubber seal to the reservoir when the cap is put back on. It is only you who will know if you have the ability for this. If you drill the hole then push the valve though hoping it is as close to the centre part which is shaped to allow a breather hole, you. will see this, just have to be precise about it. Then cut a small round piece out of the seal or with a punch which is better as it makes a neat job. The valve has to be cut down in size a bit so it does not stick up and hit the bonnet when closed. ( the bottom of the vale can be cut down, yiu can see the vale up in the stem, so you can judge this. Then clean it all with lighter fluid or clean petrol so no oil. Then with Araldite 2 pack glue mix and glue in valve with just a little on the inside. Blow and clean all drilling plastic parts from cap as it will destroy the pump, so be clean. Have the valve just protruding above the inside cap surface, as it must seal, or it will not work, OK important. this way that sits into the rubber seal stopping the seal turning and blocking off hole for valve,when you tighten the cap down, then with enough fluid in the reservoir but suspension on the C5 must be on Low ( this is important, and is different than the Xantia etc. or when it is put up on high, oil goes everywhere as it is under pressure and over flows . So be careful. Can always put in more, best to be lower than higher. I get a small piece if wire ( thin and poke it though the slotted holes in the filler funnel, why they do this stupid funnel I do not know as you cannot see very well, as the oil is just light orange and does not show up easily. Use this as a dip stick, still difficult but with a torch or touch laying it flat on hand you can work out the fluid level, as it leaves an fluid mark on hand giving you the hight of fluid. Do not rush do it correct, so you do not have bloody oil everywhere. So only Half full is good as you can easily add more, important. Then with a small tyre compressor from Auto Shop my one is only 200mm long, so not a large compressor OK. But needs one with a gauge. The Haynes book. Say pressure pump it up to Say 5 Bar, I put 12 ft pounds into my one, no more as you do not want to blow it up. Is pressure helps to push the fluid through to bleed it. You would think you would have to open a bleed screw but no I have never had to do that. If trouble maybe you could open some of the bleeds on the suspension system, but make sure it has stands under it as you do not need it to come down on you - OK. Important and be safe. Start motor keep suspension button on low, and turn steering wheel left to right until all the noise goes away. I have done this to many Citroen C5, and just leave the valve in it. But if you got another cap you could keep the cap for another car.i must do that but have not found another cap yet. But the valve it their for the next time who ever owns it. They should have one on it anyway., but Citroen will not want us to do this work. The hight button can be used to see if it is working, BUT alway on low for the level reading. Hope this is what is wrong, but hopefully will help others. I have just done 2 of them this week. From New Zealand mechanic for 45 years. Ged from New Zealand

Thanks Ged you may have helped me with my C5, are you in the Waikato as I might have to put in a new pump. Shane Carter from New Zealand

Thanks Ged you may have helped me with my C5, are you in the Waikato as I might have to put in a new pump. Shane Carter from New Zealand

Submitted: 07/03/2014 09:40:34 | ID: 62645

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Mark Stephens, Yorkshire

Citroen DS3

I have just purchased a 2012 ds3 & after getting it home noticed the passenger wing mirror is loose. Not sure how you tighten it up do i need to remove the door panel

Answers

hi mark, you need to take out the 4 screws from the side and bottom of the door panel then 1 screw from the electric mirrors ,then gently pull the plastic surround from the door handle, once the panel is off you will see near the top left corner some round black stickers ,remove the larger one and youll see the long thread,you need a 13mm long nose socket, around £2 or £3 ,undo the nut but be careful it dosent drop into the bottom of the door panel ,use a bit of cardboard , and then you can remove the mirror from the outside, tighten up the nut the put back the mirror and put put the nut back on and that should be fine,,, just to let you know a garage wanted £50 to do this simple job, cheers,Dave gough david gough from Nottinghamshire

Submitted: 30/07/2015 19:22:20 | ID: 119142

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Andrew hitchcock, Staffordshire

Citroen C3

Hi can anyone help? My C3 drives great for about 20 mins and then beeps three times and slows right down, it doesn't seem to have any poke at all, undriveable. I put a fault tester on there and it came back with fault P0120 throttle/pedal position sensor / switch A circuit. Can anyone tell me what this means and how to fix it please?

Answers

Next to stereo there is a speedo button with a clock icon. This is a speed aware serting you can change at any time E.g if you are driving at 70mph and you want to make sure you don't exceed that speed then you press and hold that nutton. It will then beep meaning it has set... if you now go above 70mph it will beep at you. .. If you go down to 60mph and hold button again it will set limit to 60mph... Make sense? Michael Richards from Lincolnshire

Next to stereo there is a speedo button with a clock icon. This is a speed aware serting you can change at any time E.g if you are driving at 70mph and you want to make sure you don't exceed that speed then you press and hold that nutton. It will then beep meaning it has set... if you now go above 70mph it will beep at you. .. If you go down to 60mph and hold button again it will set limit to 60mph... Make sense? Michael Richards from Lincolnshire

Submitted: 17/06/2015 20:15:36 | ID: 117349

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Mark Heenan, Dumbartonshire

Citroen Xsara Picasso 2004

The petrol cap cover on my xsara picasso (54 plate) has just snapped off and I was wondering how difficult it is to replace it myself, I have got another cover.

Answers

Easy, remove the fuel cap then just 3 star drives remove hole cover/hinge unit. Easy Andy Walsall Ab Ab from England

On my 2008 plate Picasso there is also a 4th screw (furthest to the left as you look at the assembly. This screw holds a small clamp which you can feel if you put your hand up from behind the wheel arch. May need to remove wheel arch plastic liner. If you unscrew without holding on then it will fall down and jam between panel and plastic wheel arch liner. You may be able to loosen but not remove so that the clamp (wedge shaped) can still be retained. The screw is the same length as the other 3 screws so you know when to stop unscrewing! Good luck Stewart from Fife

On my 2008 plate Picasso there is also a 4th screw (furthest to the left as you look at the assembly. This screw holds a small clamp which you can feel if you put your hand up from behind the wheel arch. May need to remove wheel arch plastic liner. If you unscrew without holding on then it will fall down and jam between panel and plastic wheel arch liner. You may be able to loosen but not remove so that the clamp (wedge shaped) can still be retained. The screw is the same length as the other 3 screws so you know when to stop unscrewing! Good luck Stewart from Fife

Submitted: 05/04/2011 08:58:53 | ID: 73470

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Sarah, Norfolk

Citroen Relay

Hi, my Dad is trying to replace the door mirror repeater light. On his work van, However how do you take the casing apart to access the mirror to replace this?

Answers

there are screws on the side of the mirror behind the glass steven amor from South Yorkshire

there are screws on the side of the mirror behind the glass steven amor from South Yorkshire

Submitted: 12/08/2015 20:59:52 | ID: 119680

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Ian Young, Surrey

Citroen C1 2011

I have water leaking from somewhere in my Citroen C1 causing the rear footwells to be filled with water. It has been back to the garage and they replaced the rear door seals. Unfortunately this has not cured the problem. Has anyone out there had the same experience? Many thanks.

Answers

I had the same problem with my C1 I’m afraid, took it back to the garage and they replaced the seals under warranty. The car was only 2 years old but the water was still coming in under the rear footwells so I decided I had to get rid of the car and traded it in, loved the car but I wasn’t going to keep paying monthly payments for that Richard Coleman from Northumberland

I have a C2 and have had a similar problem. I had my seals replaced on my boot but everytime it rains my boot and back seats are getting soaking. Unfortunately I have yet solved the problem but it could possibly be coming in through the lights as my rear windows nor my roof lining are at all wet! Sam Murdy from Northumberland

Thank you. That is useful. It’s due to go back to the Citroen main dealer for investigation. They claim it could be the grommets on the window but I am not convinced. There seems to have been quite a few C1s return with the same problem recently. Will update with any outcomes. Thank you Ian Young from Surrey

Any progress on this? I had the rear tail lights resealed and the boot re-sealed as they garage seemed to think it was this. Sadly... still puddles of water in rear passenger footwells Kate from Northumberland

I am gutted - I love my little C1 Diesel but like your emails my car is letting water into my boot and then down into my foot wells. This has to be a design fault!! I have been asked to pay for a water ingress test (as it is out of warranty - only recently). The test will cost £74:00 plus VAT. I was hoping to find a solution amongst these postings but I am not confident I will find one. I will also try and raise this issue with Citroen HQ. Please let me know if anyone out there finds a solution. Lin Charlwood from Worcestershire

My daughter has the C1 and this is getting a lot of water in the spare wheel well. The only thing I can see is that the brake light above the rear window the seal has perished by the way again the car has just run out of warranty, it’s worth a look. Paul Barrett from England

I have a C1 and what a shock I got when I open my boot. It was like a fish pond with the rain we have had this past few months, not at all happy with it now. I thought it was too good to be true when I got the C1. Well, I will be getting ride of it ASAP. Very bad of Citroen. I think they had cheap and cheerful in mind when making the C1, but they don’t care that we pay good hard earned money to buy a car. Let’s face it they do not want to know once you ride away from the garage. My first time French make, and I will never buy a Citroen again. Magie Jones from Buckinghamshire

My C1, which is 5 years old has also got a water ingress problem with heavy rain. Garage says it’s the rear brake light seal and will have to be replaced, and the rear hatch seal quoting £260+. Seen a number of posts on the internet and now having had it checked, I’d agree with this, it seems to be a common fault. Don’t think it’s the hatch seal, I’m pretty sure it’s the brake light. We’ve been managing the problem after getting some heavy duty gel packs off internet, which are designed to soak up floods, e.g. washing machine leaks and keep the back seat dry, so I’d recommend. They just have to be dried out once the sensor slip on them says they are saturated. Done this couple of times, after heavy rainfall. Light: I’m hoping I can get a spare on Internet and do myself. £260 seems very steep for a 5 year old car! Anyone have any advice or experience on this? Cheers. Chris West from Middlesex

It is the high level brake light, a small amount of mastic around the rubber seal after you release it from the body cures the problem. Trust me, been there and done it. I can’t believe how many owners suffer this and Citroen are either very thick or just ripping customers off. Steve Parry from Monmouthshire

I have water in my spare wheel inlet yet the boot, parcel shelf etc are all dry? There has been a suggestion that it is coming in throught lights?? Will be contacting citreon in the morning for advice. April M cCauley from City of Glasgow

I have water in my spare wheel inlet yet the boot, parcel shelf etc are all dry? There has been a suggestion that it is coming in throught lights?? Will be contacting citreon in the morning for advice. April M cCauley from City of Glasgow

To Ian Young and all others with the same problem. We have a C1 and had water inside the car for a couple of years. The dealer tried to fix it many times. Eventually it was narrowed down to the front door seals. When fitted properly these allow rain water to drain through the door and out of the holes at the bottom of the door and no water is able to get into the car. Ours had come away inside the door - seems a common problem with the C1, so the water leaked into the car and under the carpet. We had water at the front of the car, but only a bit; but we had a lot of water in the rear foot wells. The water accumulates here through the action of the car moving forward. The water does not come in through a rear light it's the front door seals. The Frenchies didn't use enough adhesive. Hope this helps - it is definitely the answer to your problem. John Garmeson from Derbyshire

To Ian Young and all others with the same problem. We have a C1 and had water inside the car for a couple of years. The dealer tried to fix it many times. Eventually it was narrowed down to the front door seals. When fitted properly these allow rain water to drain through the door and out of the holes at the bottom of the door and no water is able to get into the car. Ours had come away inside the door - seems a common problem with the C1, so the water leaked into the car and under the carpet. We had water at the front of the car, but only a bit; but we had a lot of water in the rear foot wells. The water accumulates here through the action of the car moving forward. The water does not come in through a rear light it's the front door seals. The Frenchies didn't use enough adhesive. Hope this helps - it is definitely the answer to your problem. John Garmeson from Derbyshire

I fixed my leaks by removing the tail lights and the rear brake lights above the tailgate and applying a good lump of silicone sealant around all the mating surfaces. The goldfish are now dead. Mike Hicks from Surrey

I fixed my leaks by removing the tail lights and the rear brake lights above the tailgate and applying a good lump of silicone sealant around all the mating surfaces. The goldfish are now dead. Mike Hicks from Surrey

Submitted: 26/11/2012 09:28:56 | ID: 63313

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Joan hayward, Staffordshire

Citroen Relay

Where is the bonnet release switch please

Answers

It is at dashboard level, but only accessible after you open the passenger door. LennieSym from Clackmannanshire

It is at dashboard level, but only accessible after you open the passenger door. LennieSym from Clackmannanshire

Submitted: 12/08/2015 10:13:50 | ID: 119646

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nick, Wrexham

Citroen DS3

Hi the display on my climate control as suddenly started to read frauhiaut can't find any information on how to change it back to celius in the hand book would be grateful if anyone knows how to change it back to celius

Answers

Hi, My climate control has also suddenly started showing in Fahrenheit and I can't change it back,even phoned Citroen garage and they are puzzled too,any advice please? Thank you Jason coppard from Bournemouth

Hi, My climate control has also suddenly started showing in Fahrenheit and I can't change it back,even phoned Citroen garage and they are puzzled too,any advice please? Thank you Jason coppard from Bournemouth

Had the same problem with my car. To get the climate control settings changed back to degrees C from degrees F I had to take the car into the service department of my local dealership. They plugged it in and reset it that way. Dan from Middlesex

My New Citroen Grand c4 shows some of the number plate on the screen when reversing with the camera. My Citroen dealer says they all show this but I think when you are paying this type of money for it its not good enough Mr D maguire Dennis from Greater Manchester

My New Citroen Grand c4 shows some of the number plate on the screen when reversing with the camera. My Citroen dealer says they all show this but I think when you are paying this type of money for it its not good enough Mr D maguire Dennis from Greater Manchester

Submitted: 09/07/2015 00:28:24 | ID: 118233

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Andy McBeth, England

Citroen DS3 2012

My Citroen DS3 has climate control and recently the temperature digits changed from what I assume to be degrees C to degrees F on the number display. Ranges were from 14 to 28ish but are now 54 to 70ish! There is no help in the manual to change this back. Any suggestions anybody? (1.6 HDi)

Answers

If you go into the menu you can change from C to F. Dean from Wales

Dean is correct, push menu on the radio with ignition on and scroll through till you get to UNITS, you can then chage from F to C Paul from Kent

Had the same problem. On my model, the DStyle Nav, going in through the menu only changes the setting for the outside temperature. To get the climate control settings changed back to degrees C from degrees F I had to take the car into my local dealership (Bollingmores, Sunbury.) They plugged it in and reset it that way. Dan from Middlesex

Had the same problem. On my model, the DStyle Nav, going in through the menu only changes the setting for the outside temperature. To get the climate control settings changed back to degrees C from degrees F I had to take the car into my local dealership (Bollingmores, Sunbury.) They plugged it in and reset it that way. Dan from Middlesex

Submitted: 26/09/2013 10:42:39 | ID: 54988

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David Robson, Durham

Citroen DS3 2011

On my Citroen DS3`s passenger side, around the rear wheel area, when driving off at 20 miles or so I get a sort of grating or rumbling noise which is very irritating. The dealer says it`s not from the wheel. This noise goes away at higher speeds. It`s done this for 2,000 miles and the car`s mileage is only 7,000 miles. Does anyone know what it could be? (d style plus)

Answers

Does your car have rear disc or drum brakes? Paul from Kent

I have the same problem on my DS3 and I have brought it back to the dealer I bought it off twice and the noise is still there . It is driving me insane , they said they are always going to have that noise as it is friction and that what it is suppose to be like. Im a girl and I know little to nothing about cars but I do know that that is not suppose to happen. It happens when I go between 2nd and 3rd gear and it is really pronounced in built up areas. I have a DSTYLE 95G E-HDI 90 Airdream. Aimee-Grace McGuinness from Antrim

I have the same problem on my DS3 and I have brought it back to the dealer I bought it off twice and the noise is still there . It is driving me insane , they said they are always going to have that noise as it is friction and that what it is suppose to be like. Im a girl and I know little to nothing about cars but I do know that that is not suppose to happen. It happens when I go between 2nd and 3rd gear and it is really pronounced in built up areas. I have a DSTYLE 95G E-HDI 90 Airdream. Aimee-Grace McGuinness from Antrim

Submitted: 12/11/2013 14:11:45 | ID: 57755

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ronnie, South Lanarkshire

Citroen Dispatch

where is the fuse for radio

Answers

On the back of the radio derek from Essex

On the back of the radio. derek from Essex

Submitted: 19/04/2015 16:12:54 | ID: 114928

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annette, Cheshire

Citroen C4 Grand Picasso

hi what fuse is brake lights. mine have stopped working middle light working.

Answers

did you find the answer, as I have a similar issue but with my from side lights? And there is no fuse for them. Mark from Berkshire

Submitted: 17/06/2015 18:17:58 | ID: 117341

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Ahmad Ali, England

Citroen C4 Picasso 2007

Can anyone please help me with this problem? The front passenger sidelamp and dipped beam on my Citroen C4 Picasso went out at the same time a few days ago. I replaced the bulbs for the dipped beam and sidelamp. The dipped beam is now working fine, but the sidelamp is still not working. The manual does not state/show if there is actually a fuse for the front sidelamps. Is the front passenger sidelamp not working due to a fuse problem or could it be something else? I would appreciate your help! Many thanks. (1.6 HDI)

Answers

Salam Ahmad, to solve the bulb problem try Googling an exploded view of the fuse box, that will show you and explain all the fuses and their respective function . I had a similar problem. Fuse box situated in passenger glove box. Good luck Said Aksas from London

Ahmadinejad, did you solve the side light issue. if so what was the cure. I to have side light failure and can't find a fix for it. Mark from Berkshire

Ahmadinejad, did you solve the side light issue. if so what was the cure. I to have side light failure and can't find a fix for it. Mark from Berkshire

Submitted: 21/10/2013 15:56:40 | ID: 56469

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Richard Stock, Gwynedd

Citroen Dispatch

What is the loading weight in water... I am a window cleaner and have a 650 litre tank....what is most I can use the dispatch is18000 cc and 57 plate

Answers

The payload of the 1.6 is 1000kg the 2.0 is 1200kg. You should be ok with a 650 setup. I have a 500ltr system in my 1.6. 1kg of water is equal to 1ltr. Philip Parkin from West Yorkshire

Submitted: 27/07/2015 17:26:47 | ID: 118990

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garry, South Yorkshire

Citroen Dispatch

hi just wondering if there is any way to disable the seatbelt noise alert when not wearing a seatbelt? im a courier so im in and out of van every 2 minutes so not worth putting belt on most of time but the noise is so annoying

Answers

The payload of the 1.6 is 1000kg the 2.0 is 1200kg. You should be ok with a 650 setup. I have a 500ltr system in my 1.6. Philip Parkin from West Yorkshire

The payload of the 1.6 is 1000kg the 2.0 is 1200kg. You should be ok with a 650 setup. I have a 500ltr system in my 1.6. Philip Parkin from West Yorkshire

Submitted: 28/07/2015 20:51:38 | ID: 119051

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John, West Midlands

Citroen Relay

Trouble getting first gear

Answers

If you lift the cowling from a to understand the gear leaver you can adjust the gear linkage from there. No tools needed just long fingers phil from Buckinghamshire

If you lift the cowling from a to understand the gear leaver you can adjust the gear linkage from there. No tools needed just long fingers phil from Buckinghamshire

Submitted: 15/02/2015 00:40:35 | ID: 111557

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James Campbell, East Ayrshire

Citroen C3 Picasso 2010

My Citroen C3 Picasso`s service light on the dash lit up, which apparently means an undetermined fault only identifiable through a diagnostic check. The fault was discovered rather worryingly to be road water getting into the fusebox. The car needs a new fusebox and wiring loom, fortunately covered by warranty. Has anyone else had a similar problem? (1.6HDI VTR+)

Answers

Same model, same year, same problem - in garage now! Apart from that brilliant car!!! Sue Parrish from England

Yes, our 2010 C3 Picasso has the same problem but it is out of warranty and so not covered. As this issue is caused by a bad design to the washer pump, which is the source of the corrosion to the fuse box, surely Citroen should cover this regardless of warranty. I expect the best they will do is cover half of the cost, which at £1000 for a new fuse box and loom is still a lot and for something which shouldn’t have happened Chris from England

I have a C3 Picasso. I bought it at 3 years old. I also purchased a 3 year warranty with Auto protect. They will not pay as it relates to leaky water pipes which are not covered by the warranty. Basically £1400 to get the job sorted because of a Citroen design fault. This is acknowledged because the replacement parts have been redesigned to prevent this in future. Alec Blyth from Norfolk

I have a C3 Picasso. I bought it at 3 years old. I also purchased a 3 year warranty with Auto protect. They will not pay as it relates to leaky water pipes which are not covered by the warranty. Basically £1400 to get the job sorted because of a Citroen design fault. This is acknowledged because the replacement parts have been redesigned to prevent this in future. Alec Blyth from Norfolk

Submitted: 04/10/2012 09:53:34 | ID: 79202

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Mrs Davina Purcell, Oxfordshire

Citroen C5

Please could someone rectify a problem when im in second or third gear it sometimes loses power for few seconds

Answers

Mine does this too sometimes shortly after setting out from home. Lasts a few seconds then doesn't reappear for the rest of the journey despite stopping and starting regularly. No idea why it does this and haven't bothered to investigate. (C5 Sx 2.2 HDI Mk1) E Shaw from Gloucestershire

Submitted: 19/07/2015 11:05:17 | ID: 118632

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Cath Livingstone, Mid-Lothian (Edinburghshire)

Citroen C5 Estate 2003

One half of my Citroen C5 Estate`s heater is blowing hot and the other half cold temperatures at the lowest setting which is 16. I`ve just had the timing belt done as well as the fan belt and water pump. Could it be to do with that?

Answers

I had same problem, part to change is just up from clutch pedal under flap, two bolts fin type board, ten minutes to change Mike Williams from Neath Port Talbot

I had the same problem about 3 years ago with my 2001 C5 hdi. I disconnected the battery for about 10 minutes, reconnected and voila, sorted. I got the tip off a Citroen forum Keith Jones from France

I have a C5 2006 and I have the same problem. Drivers side cold but passenger side OK. After much investigating I found that the flap inside the heater unit is broken and doesn’t move when the temp is selected. I checked further and this is a common C5 problem. It’s a major job. Pull out the whole dash, drain the cooling system, ungas the A/C, pull the heater apart and get replacement parts which cost about £80. If you bring it to a garage they will charge anything from £700 upwards. If you need detail of how to do it I can document it Seamus Kelly from Ireland

Hi I would love more details of the procedure from Seamus Kelly if that is possible, as I have same problem with 2006 c5. Lee from Ireland

I have the exact same problem, obviously a common problem. Would it be Possible for Seamus Kelly to pass on how to do it. Many thanks Joe Joe Hanly from Ireland

I have the exact same problem, obviously a common problem. Would it be Possible for Seamus Kelly to pass on how to do it. Many thanks Joe Joe Hanly from Ireland

Got this heating fault fixed now. 1st make sure all electric motors on both sides of heater matrix are working correctly, one faulty would be an easy fix. If they are all working then one of the shafts with a flapper valves inside matrix has snapped/broken and to repair this you will need to remove the entire dash out the passenger door, remove airbags and entire steering assembly inside the car. Leaving only dash wiring loom behind. And then you can split the heater matrix and with a little skill remove and replace broken flapper valve shafts. Kit avail from Citroen main dealers. Removal of the dash is explained in the Haynes manual which is a must have if you are going to tackle this job yourself. I would not of found some of the dash bots without it. Doing it yourself would save a lot of money I can't begin to imagine how much a garage would charge to do this, but in saying that I think you would need to a fair bit of experience working on cars to do it yourself. Hope this helps Enjoy Lee from Ireland

Thanks Lee I will get a Haynes manual and do a bit of studying. Joe Hanly from Ireland

I have exactly the same problem and I was wondering if anyone had a picture of the part so I can order the correct one? These cars are not very common here so I really do not want to end up with the wrong part. Thanks Cindy from Australia

I have exactly the same problem and I was wondering if anyone had a picture of the part so I can order the correct one? These cars are not very common here so I really do not want to end up with the wrong part. Thanks Cindy from Australia

Don't know how to upload picture but it should show pictures on eBay.uk just search for: GENUINE Citroen C5 Peugeot 407 Heater Flap Repair Kit Dual Zone Climate Control Lee from Ireland

I had exactly this problem, driver’s side cold, passenger side hot, this problem just started half way through journey. Solution: with car unlocked key in ignition but in off position disconnect battery for five minutes, re-connect battery turn key to first position press & hold the lock button to re-code the key (you will here a few clicks when coded) remove key lock & unlock car. Start the car & your done all back to normal. I have two C5 exclusive estates & both have done this both are working fine after this re-set. Hope this helps someone Rob from Isle of Wight

I had exactly this problem, driver’s side cold, passenger side hot, this problem just started half way through journey. Solution: with car unlocked key in ignition but in off position disconnect battery for five minutes, re-connect battery turn key to first position press & hold the lock button to re-code the key (you will here a few clicks when coded) remove key lock & unlock car. Start the car & your done all back to normal. I have two C5 exclusive estates & both have done this both are working fine after this re-set. Hope this helps someone Rob from Isle of Wight

Submitted: 03/09/2012 15:43:41 | ID: 88046

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Eric Chandler, Yorkshire

Citroen Dispatch 2010

My Citroen Dispatch has had the parking sensors disconnected as it was a fully vinyl wrapped (sky van). Does anyone know how this will have been done so I can undo it please?

Answers

on the rear passenger pillar is a small plastic cover remove that and put your hand down the inside there is a large block with all the wiring looks like an alarm unit hope this helps pat randall from Devon

on the rear passenger pillar is a small plastic cover remove that and put your hand down the inside there is a large block with all the wiring looks like an alarm unit hope this helps pat randall from Devon

Submitted: 31/03/2014 16:07:57 | ID: 93658

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