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Ray, Essex

Citroen Xsara Picasso

I have a 53 plate Xsara Picasso purchased from new. Last September at service the timing chain was changed at 105,000miles. Drove over to a Spain and one day the car lost power and stopped. It would not start straight away. After 10 mins however started and drove okay, but engine management light came on. Next day took to Citroen main dealer in Spain. They did diagnostics and together with ODBC faults, P0340 and P0400 there was a brake light fault! They fixed these faults, cleared the engine management light and all was okay - for approx 25 miles when engine management light came on!! Took back to Spanish garage who checked settings, cleared the fault light and sent me on my way. Next day, 25 miles later the fault light came back on again. Brought car back to UK and took it to a Citroen main dealer. Explained the problem, they charged £65 for diagnostics test, rechecked timing and sensors, cleared the fault light and told me all was okay. 25 miles later engine fault light came on again. Have since had car back at local service garage twice to recheck timing and sensors. But each time I leave garage 25 miles later the engine fault light comes on!! This is really frustrating!!! This week after a 2 wk wait for an appointment I took the car to the local Citroen main service centre in Essex who assured me that if I paid for a diagnosis they would be able to give me a report on what needs to be done to repair my car. The diagnosis highlighted faults P0340 and P0400. The engineer explained that if they checked the timing it MIGHT sort out the problem, failing this, if they checked the timing sensors and exhaust gas sensors this MIGHT sort out the problem!! The cost of their repairs costing me £1000. After I reminded them that these had been checked already both by Citroen garage and independents they advised that MAYBE the problem may be with the ECU!! They obviously don't know! Has anyone any similar problems?? How were they resolved? Remember the car is running okay for past 10 months with the irritant of an engine fault light illuminated. As I intend giving this car to my daughter, is it likely to break down?? I would rather scrap the car than to give her an unsafe vehicle. Any advice please would be appreciated. Thanks

Answers

I have the same problem, I have been driving with the engine fault light illuminated for more than a year. It goes off at times and then comes back on. It feels as if there is no power to the car and is difficult to reach 70mph. However it is good at keeping me within the speed limit. I have had the diagnostics done three times but never have come up with anything. It is regularly serviced and is still running. The mechanic said it is probably just an error on the electrics but told me to carry on driving it until it becomes a problem which it isn't as yet. Helen from Lancashire

Submitted: 23/08/2014 19:59:01 | ID: 102003

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Laura, Hull

Citroen C3

My car is an hand control automatic car and a spanner as come up saying 50, I know that its going into service very soon but I was wondering how far I can get with it to a place thats 5miles away. will it break down or go -300 that I saw in my book, I am dyslexic but I know abit bout cars but I am scared its going 2 break down as I havent got the money to serv, road tax it this month without the help of my family. Please contact me now to keep my mind of clear. Thanks

Answers

Tour car won't stop when the service miles are up. It will still drive as normal but will have the spanner symbol on the dash to remind you that a service is required. You can reset this light yourself at any time then it will go back to default mileage till next service. To reset the light..... Put the ignition key in but don't turn it. Press and hold the trip reset button(the one on the right side of the speedo clocks). While holding it in turn on ignition till dash lights come on. DONT START THE ENGINE. when you turn the key on you will see a timer count down from ten to 0 on the dash. When the count down as finished,turn the ignition off. Let the button go. The service light is now reset. So the next time you start the engine the service mileage will be at default. (12,000 miles I think). Hope this helps. Mark from South Yorkshire

Tour car won't stop when the service miles are up. It will still drive as normal but will have the spanner symbol on the dash to remind you that a service is required. You can reset this light yourself at any time then it will go back to default mileage till next service. To reset the light..... Put the ignition key in but don't turn it. Press and hold the trip reset button(the one on the right side of the speedo clocks). While holding it in turn on ignition till dash lights come on. DONT START THE ENGINE. when you turn the key on you will see a timer count down from ten to 0 on the dash. When the count down as finished,turn the ignition off. Let the button go. The service light is now reset. So the next time you start the engine the service mileage will be at default. (12,000 miles I think). Hope this helps. Mark from South Yorkshire

Submitted: 13/10/2014 09:33:12 | ID: 104537

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Nicholas Barfield, Derbyshire

Citroen C3 Picasso 2009

Seeing James Campbell’s and Sue Parrish’s posts about Citroen C3 Picasso underbonnet fuse box issues, I’d like to know if other C3 owners can report similar corrosion problems? Our 2009 09 C3 Picasso HDi started to behave very erratically a couple of months out of warranty: lights failing then coming back on; engine management SERVICE light flickering then coming on solid; central locking system playing up. It was finally sorted by a patient, resourceful auto electrical engineer who identified lack of continuity on a couple of circuits due to corrosion in the purple (stamped ’MARRON’) socket in the fuse box - so bad that when he unplugged the wiring loom connections, three mini-pin connectors remained in the relevant loom terminal. Luckily he was able to remove these, saving us the cost of a new loom, but a new fuse box and labour still came to over £160, which I’m hoping to reclaim from Citroen if I can show that water ingress that causes the corrosion is a design fault. Anyone had these same issues? (1.6 HDi 90 VTR+)

Answers

I was interested in the threads I found on this site as I have been verbally diagnosed with water penetration in the fuse box with subsequent replacement of the damaged wiring loom under warranty on my C3 Picasso 1.6 HDI. Worried about it as not a unique fault and a potentially design fault and safety issue, I contacted VOSA and filled in a report. The officer contacted Citroen UK which assured VOSA that no such fault existed (water ingress) as my report to Citroen UK from Citroen Reading does not mentioned water ingress, only some corrosion found in the fuse box. This may explain why there is no easy answer for the many owner chasing intermittent faults Dominique Tilquin from England

Wonder if my problem is related. My 2010 C3 Picasso’s rear lights have both stopped working, and there is moisture inside one of the plastic covers. I am planning to try changing both bulbs, but is there also a separate fuse I should change? Jane Snook from England

Hi. Had similar fault but started as a side light not working. Turned out to be water ingress in fuse box in centre multi plug labelled maroon. Wiring loom and fuse box replaced for £1k and all probs stopped. Citroen paid half but now 4 months later same problem again with headlight not working. Multi plug in fuse box corroded and wet. Rest of fuse box and connectors are bone dry. This is prob a design flaw. What happens if it’s a major circuit that cuts out??? Very dangerous and I’m very unhappy Nick from Scotland

Update. The cause is now being diagnosed as the washer pump sending drops of water up the wire and into the fuse box hence the lack of water damage anywhere else in the fuse box Bon from East Lothian (Haddingtonshire)

Similar problem with 2009 C3 Picassso. Side lights not working, one headlight not working. Traced to a corroded ECU multiplug a result of by water ingress in wiring loom caused by a failed washer pump. Citroen main dealer quoting £1,428.99 (why the 0.99?) to repair with a new fuse box, new wiring loom, new washer pump and 10 hours of labour. So a minor leak in a washer pump does £1,400 of damage - this is (a) bad design and (b) a safety issue if water can get into the loom and effect all the ECU functions. Currently discussing the matter with Citroen Customer service. Would be interested if anyone has secured a decent response from them Andrew Diston from England

I've just had the same issue with a '59 HDi C3. Water from a leaking water pump has got into the wiring harness and damaged the fuse box (and presumably the electronics). The issue manifested itself in the ESP fault light coming on. I intend to follow this up with Citroen UK as its clearly a design fault that they have been aware of for some time. I will ask the Citroen main dealer doing the repair if procedures have been put in place to prevent the problem arising again. In any event I intend to request that Citroen bear the cost of putting right their design fault. I may not have much luck! John Roberts from Cheshire

Same problems,front side lights stopped working checked fuse box ,centre multy plug pins corroded, water ingress.called local Citroen garage Edinburgh to see how many other customers had reported/complained about this issue, gentleman at service department informed me they didnt know anything about the issue and suggested I contact Ciroen GB - which I did. Received same response from them. Maybe we should all call BBC Watchdog, it seems bad publicity is the only things these company's are scared of. Carrying on, purchased new fuse box on eBay £54 and fitted myself. martin nicholson from City of Edinburgh

Same problems,front side lights stopped working checked fuse box ,centre multy plug pins corroded, water ingress.called local Citroen garage Edinburgh to see how many other customers had reported/complained about this issue, gentleman at service department informed me they didnt know anything about the issue and suggested I contact Ciroen GB - which I did. Received same response from them. Maybe we should all call BBC Watchdog, it seems bad publicity is the only things these company's are scared of. Carrying on, purchased new fuse box on eBay £54 and fitted myself. martin nicholson from City of Edinburgh

My 2010 C3 HDI 1.6 has water damage and needs a new fuse box and loom as plugs severely corroded. Headlights stopped working so I took it in for diagnosis and got this news. Quote for repair was enormous. Very disappointed that a car of this age with 30K miles has such damage. Clearly a design fault. Not contacted Citreon UK but given others` experience not sure it will be worth it!Chris from Greater London

Hi Chris. If you have went to Citroen dealer they will no doubt charge the earth and want to change everything, YOUR PAYING Do as I did-go on E.bay and order from there,its an easy job to change the fuse box. I done it in under 1hour and did not need to change wiring loom. The other way is purchase fuse box on eBay then take both car and box to local garage It won't take them long to carry out the work. Hope it works out martin nicholson from City of Edinburgh

This is not an answer but a comment. I've already detailed my fuse box water penetration fault in a previous message and would like to update readers . I complained to Citroen UK on the basis of design/manufacture/installation fault in allowing water to enter wiring loom and thereby into the fuse box/electronics; that the fault is common; that they know about the fault and have not changed anything to prevent the problem occurring. Their response was bland and effectively "tough" its out of warranty; they suggested contacting the Motor Codes, an industry funded "ombudsman". The Motor Codes contacted Citroen and the reply was more interesting: Citroen denied I ever contacted them; they denied any record of the garage who carried out the repair doing so, they denied that anyone else have suffered any such fault, they denied any design/manufacturing fault but indicated that "in an old vehicle deterioration can occur due to a number of factors outside their control". The car is a '59 plate - within the 7 yr warranty of other manufacturers (an indictment by Citroen about how they view their vehicle longevity and customer care) Obviously I am not satisfied and am exploring the next step to recoup my expenditure. One consideration is Small Claims Court on the basis of the components are not fit for purpose. I wonder if others have pursued a manufacturer by this means, or know where to go for further advice ( I'm going to visit CAB) I am also interested in the number of people who have suffered this fault - suggestions of sites with other names would be appreciated. Does anyone know if a Facebook page could be used to reach a wider audience for example. John Roberts from Cheshire

Submitted: 13/12/2012 15:12:41 | ID: 65463

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Liam ferguson, Donegal

Citroen Dispatch

Just bought a dispatch and noticed when u tighten header tank cap coolant drops and when u take cap back off the coolant rises back up again.The heater works and the temp hand works when driving the hand sits at 90 degrees also when van is cold u can see smoke coming out of header tank when started with cap off and stone cold.Van is not mixing oil and water.Van is 2008 1.6hdi with full history and 92000 miles on the clock any help would be very helpfull

Answers

I've just discovered this ssme issue. reservoir seems to be over pressurising when reservoir cap closed and engine running. Did you find out what was causing it? I'm trying to figure out if it's just a faulty cap not regulating the pressure or if it's the more terminal blown head gasket releasing combustion gases into coolant system. my van is currently in the middle of a field and un-driveable so it's pretty difficult to get any test done on the system. Any help appreciated. Martin GB from Hampshire

I've just discovered this ssme issue. reservoir seems to be over pressurising when reservoir cap closed and engine running. Did you find out what was causing it? I'm trying to figure out if it's just a faulty cap not regulating the pressure or if it's the more terminal blown head gasket releasing combustion gases into coolant system. my van is currently in the middle of a field and un-driveable so it's pretty difficult to get any test done on the system. Any help appreciated. Martin GB from Hampshire

Submitted: 17/08/2014 16:22:07 | ID: 101648

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steven, City Of Leicester

Citroen Dispatch

It looks like hydrolic fluid coming from clutch and there's a spanner showing fault 950,both clutch and pump only 3 weeks old,can anybody advise me on this matter

Answers

Take it for a drive I had exactly the Same issue took it for diagnostics check and all that came up was low pressure from where fuel had run out Steve from Surrey

Submitted: 18/10/2014 20:47:14 | ID: 104831

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alan marsh, Powys

Citroen C4 Picasso

One month old C4 Picasso Exclusive 2014 { 1st August}. Instrument panel black sometimes when opening car, everything works just cannot see it. car's been back to garage for 12days who cannot find anything, Citroen say will change instrument panel pod, i'm not sure they know what they are doing. anybody heard of similar ? Alan.

Answers

We're having the same issues. 2014 bought in July, instrument panel goes black sometimes. Turning car off and leaving for 5mins seems to fix it. But garage can't find anything wrong. Would be interested in where you get to. I think is a computer issue. We also had the car refusing to start the other day, but it did 5 mins later. Jason from Surrey

We're having the same issues. 2014 bought in July, instrument panel goes black sometimes. Turning car off and leaving for 5mins seems to fix it. But garage can't find anything wrong. Would be interested in where you get to. I think is a computer issue. We also had the car refusing to start the other day, but it did 5 mins later. Jason from Surrey

Hi Jason, If your car is not sorted yet then I can help. Our car was in the garage for the first 2 months after we bought it , garage advised me to open a case with Citroen Customer Services. The problem was the instrument panel pod, which at the time was not a spare on Citroens list, hence the long delay for us, but all is ok know. Our garage have had 2 cars since ours so it seems they have a problem with this model Hope this helps, get in touch if you need more info, good luck. Alan from Powys alan marsh from Powys

Submitted: 07/09/2014 21:36:34 | ID: 102770

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Andrew Potter, Berkshire

Citroen C5 2001

My Citroen C5`s offside rear door won’t open. The remote central locking works on all of the other doors and the boot, but I cannot open the offside rear door from the inside or the outside. It had previously been working fine but then without any warning just stopped working. It appears to be sort of deadlocked, with no give at all. Does anybody have any idea what the problem is and how it can be fixed ie. access to the internal mechanism and probable cause of fault and potential cost to have repaired/replaced? Thanks in advance. (3.0 V6 SE Exclusive)

Answers

I have the same problem. I was quoted 440, I suspect the moter is kaput. Put your ear to the door and try the remote, if the motor is ok you will hear it. Sorry I can’t help any more Mac from Leicestershire

Could seem funny but with your rear bottom against the area where the lock is located and give a few good bashes until you will hear some unlocking noise from the door and at the same time press you key clip. After been open spray the locks with some silicone based product ... do not use WD40 or others like that, good luck Luis Valentim from Wiltshire

Bottom banging the outside door panel near the lock worked for me just 15 minutes ago. Thanks for the tip good buddy and God bless you Brian Robinson from Lincolnshire

Just found this after having problem for 3 months; did a bit of bottom banging and hey presto my doors open. Brilliant, thanks a lot Les from Yorkshire

I recently had the same problem and tried all the methods described on the net to no avail. I had a quote for £150. Not a bad price bearing in mind the hassle I had trying to open it. Then I had an idea [not a regular occurence for me], I removed the door card which is quite easy if you take the bases of the rear seats out. This exposes the door opening mechanism but the lock is hard to get at. After obtaining a very powerful magnet I placed this on the end of the child lock barrel. It supported itself by attaching itself to the door handle linkages. After three months of trying I pressed the remote and the door unlocked immediately.Dont ask me how it worked but it did and I didn’t lose any knuckles. Give it a go, it worked for me. Good luck Garry M from Derbyshire

I have had problem with offside rear door. It wouldnt open from the outside or the inside. When I operated the remote you could hear all the other all the other door locks operating but the offside was dead. After reading this forum, I banged the faulty door a few times and it now works perfectly. Brilliant. Thanks to every one who has left answers. Regards Clive Naylor from Nottinghamshire

I had this problem with my C5. I fixed it by pointing the key at the door at the same time bang the door where the child lock is this will unlock the door, put some tape over the child lock switch Patrick O Connor from Ireland

I've been trying for weeks to sort this out and have tried banging the door with my fist many times. Once with the buttocks and it was sorted! Strange, but true. roger carruthers from Caerphilly

Submitted: 20/09/2012 11:16:58 | ID: 86082

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lorraine, Norfolk

Citroen C2

Hi. I need some help. I've recently bought second hand C2. When I first got it it would tell me how many miles I get from the amount of petrol I put it but all of a sudden it started saying -50 and has now gone up to -250, even though I've got a full tank of petrol. Also I've got a squeaking noise when I accelerate. I`m worried garage`s are gonna rip me off if I don't know what I'm talking about? Please help

Answers

It sounds like alternator problems. If the voltage drops to 12 volts instead of 14 volts all the electronics sttart to play up. Steve Marks from South Gloucestershire

Submitted: 06/10/2014 15:32:38 | ID: 104147

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atlegang, South Africa

Citroen C2

Hi I have a c2 16v and I've change a engine and fit in a c3 8v engine and the car starts but it woun't eccellarat e what must I do?

Answers

You need to fit the ECU from the C3 as the C2 ECU is looking for the 16valve engine to manage or get the ECU remapped. Steve Marks from South Gloucestershire

Submitted: 08/09/2014 16:48:12 | ID: 102803

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James, Surrey

Citroen C2

I have a C2 L 05 and the other day I unlocked my car using the buttons on the key and by the time I got there it had locked itself. This got me thinking whether the car has an auto lock? If I walk away without locking it will it automatically lock? If so would it lock after a certain amount of time or distance the key is from the car?

Answers

Yes if you unlock the car, it relocks itself after 15-20 seconds if you don't open a door. Steve Marks from South Gloucestershire

Submitted: 26/09/2014 14:01:14 | ID: 103690

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Danielle, Derbyshire

Citroen C2

Just been told by a dealership/garage that on any Citroen c2 the clutch biting point is always at the top, is that true?

Answers

Yes having had two C2s I can reassure you the biting point on the clutch is usually high. Steve Marks from South Gloucestershire

Yes having had two C2s I can reassure you the biting point on the clutch is usually high. Steve Marks from South Gloucestershire

Submitted: 08/10/2014 18:37:41 | ID: 104288

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Emma Littlewood, England

Citroen C3 2004

Hello. My Citroen C3`s engine temperature gauge goes from one bar to all bars and bleeps to say it is overheating, but the engine is not warmer than the normal running temperature. The fan does cut in and my heating gets colder. Can anyone suggest what to do please? (Citroen C3 desire)

Answers

Faulty temperature sensor! Wolfgang czx from Austria

My car did had the same fault. I fitted a new temp sensor it is okay now. Jeff Crabtree from England

Exactly the same symptoms. I replaced the sensor and still have the problem. I discovered a thread on this issue in a Citroen forum and the problem turned out to be a loose connector near the fuse box. I will explore this as a possible solution. 2007 Citroen C3, 1.4 Rodney from South Africa

Exactly the same symptoms. I replaced the sensor and still have the problem. I discovered a thread on this issue in a Citroen forum and the problem turned out to be a loose connector near the fuse box. I will explore this as a possible solution. 2007 Citroen C3, 1.4 Rodney from South Africa

Submitted: 06/02/2014 11:56:30 | ID: 67021

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Alex, Mauritius

Citroen Saxo

Hi, I have a Citroen Saxo 2001and I`ve replaced the rear suspension(shock absorbers) with the hope, the knocking noise will disappear when I drive on humpy roads. Unfortunately the situation is almost the same. What else should be changed to eliminate the noise from the back? Thanks

Answers

Rear axle more than likely, very common problem! Dan from Lincolnshire

Submitted: 17/09/2014 04:43:14 | ID: 103189

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dave, City of Glasgow

Citroen Saxo

hi my oil light and temp light keeps comin on and off toped water and oil up was fine for a while then its doing it again checked for oil leaks and water but nothing can someone help please

Answers

If the oil and water is disappearing then I would suspect the head gasket, check the coolant for oil and the oil filler cap for white creamy substance Dan from Lincolnshire

If the oil and water is disappearing then I would suspect the head gasket, check the coolant for oil and the oil filler cap for white creamy substance Dan from Lincolnshire

Submitted: 22/09/2014 18:57:12 | ID: 103465

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alan, West Midlands

Citroen Xsara Picasso

hi ive got a 2003 picasso and recently the temp gauge goes straight up even when car hasnt been run i get the beeping sound and a warning comes up and at the same time im losing power when im driving checked all fluids which are fine when temp gauge doesnt go up power comes back any help would be great thanks

Answers

Hi Alan I had exactly the same problem on mine. It is the 'AIR MASS FLOW SENSOR' easy to get to and fix, mine was simply a little dirty and needed cleaning. I also give the terminals in the connector a pinch incase they had opened up just for good measure. Put it back on 0-60 in 3.8 secs. Hope this helps! Best regards, Mark. Mark from Swansea

Hi Alan I had exactly the same problem on mine. It is the 'AIR MASS FLOW SENSOR' easy to get to and fix, mine was simply a little dirty and needed cleaning. I also give the terminals in the connector a pinch incase they had opened up just for good measure. Put it back on 0-60 in 3.8 secs. Hope this helps! Best regards, Mark. Mark from Swansea

Submitted: 03/10/2014 01:32:12 | ID: 103990

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John Brown, Worcestershire

Citroen Relay 2008

I have a Citroen Relay (Feb 2008) which has been privately converted to a campervan. I need to know for insurance if it has an alarm or a disabler. The key is electronic and a light flashes when the van is locked but I don`t know if it has an alarm? Thanks. (camper conversion)

Answers

I`m pretty sure it`s got a thatchman approved immobiliser but no alarm. I also have a Citroen Relay, older on a 55 plate, which has also been converted to a camper van and so had the same question - my insurers were able to just look this up though paul from Hampshire

Submitted: 07/04/2014 15:21:20 | ID: 93562

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Jamie Davey, England

Citroen Xsara Picasso 2001

I have a Citroen Xsara Picasso and selecting gear has become difficult to select over a few weeks. I`ve read forums saying it could be gear, oil or clutch cable, whilst also implying that gear selecters never go wrong on these. It will go into gear if I push hard and it runs fine with no slipping. I`m not sure where the gearbox drain plug is (not where the 2008 model shows on youtube) and I`m not sure where the filler plug is. (There is a blank plastic cap below the electrics and a 13mm nut below that?) Can anybody give me any advice please? Thank you.

Answers

It`s probably the gear cable, for some reason it gets water into the sheathing around it, which rusts the cable and makes it harder and harder to change. Mine went a couple of years ago during the winter - the water in the sheathing was freezing up and stopping gear change altogether. michael smith from Northumberland

It`s probably the gear cable, for some reason it gets water into the sheathing around it, which rusts the cable and makes it harder and harder to change. Mine went a couple of years ago during the winter - the water in the sheathing was freezing up and stopping gear change altogether. michael smith from Northumberland

Submitted: 18/02/2014 11:00:54 | ID: 62146

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sangita, Leicestershire

Citroen C3

Where is the fuse box?

Answers

Check in glove box on passenger side also fuse box under bonnet John from City of Nottingham

Check in glove box on passenger side also fuse box under bonnet John from City of Nottingham

Submitted: 20/09/2014 14:14:21 | ID: 103366

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alyn, Flintshire

Citroen C2

Just had a new car radio fitted in my C2 and now the central locking is playing up (about 1 hour after installation) it wont unlock at all manually or from the normal key fob (tried a new battery in the fob) but does occasionally from the spare. had to break in to open doors from inside. I have heard the stereo is linked to the locking so could this be it or is that just a coincidence?

Answers

I have a similar problem atm but can get under bonnet just not into the car so could you give me some possible advice nathan from Vale of Glamorgan

I have a similar problem atm but can get under bonnet just not into the car so could you give me some possible advice nathan from Vale of Glamorgan

The issue is the replacement radio needs an adapter between the standard Citroen wiring connector and the back of the radio. You can get one from most motor factors but they may need to order it in alyn from Flintshire

Submitted: 05/07/2014 16:01:41 | ID: 99031

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john, Derbyshire

Citroen Xsara Picasso

What does a picture of a spanner on the dash mean?

Answers

Service required. There are various sites which tell you how to get rid of this if you are not getting it serviced.a shann from Argyll and Bute

Service required. There are various sites which tell you how to get rid of this if you are not getting it serviced.a shann from Argyll and Bute

hi With the ignition in the off position press the bottom left side button on the dash .Whilst holding the button in. Turn the ignition to the first position ,you will then see next to the spanner a timer counting down from 10 to 0. When it reches 0 turn the ignition off then back on. The service indicator should come on for a second then stay off. R Wilson from Merseyside

hi With the ignition in the off position press the bottom left side button on the dash .Whilst holding the button in. Turn the ignition to the first position ,you will then see next to the spanner a timer counting down from 10 to 0. When it reches 0 turn the ignition off then back on. The service indicator should come on for a second then stay off. R Wilson from Merseyside

Submitted: 14/09/2014 20:30:36 | ID: 103096

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Rob Job, Australia

Citroen C3 Pluriel 2006

My Citroen C3 Pluriel`s roof is not working and the boot won`t open. The roof opens to first position and will close okay but that`s it and the boot won`t open at all. What could be causing this?

Answers

I've got the same problem. While closing my roof today, it suddenly made a horrible sound & now like you only open & closes to first position & the boot won't open at all. If you have found out the cause please let me know. I have a horrible fear it won't be a cheap repair. Thanks Fontella from Australia

I've got the same problem. While closing my roof today, it suddenly made a horrible sound & now like you only open & closes to first position & the boot won't open at all. If you have found out the cause please let me know. I have a horrible fear it won't be a cheap repair. Thanks Fontella from Australia

Submitted: 23/09/2013 11:42:38 | ID: 91501

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james whitehead, South Yorkshire

Citroen Dispatch

Hi my 2009 dispatch van ran out of diesel when the van was re fuelled the engine management light has come on and a pollen filter message on the display?? Any idea what's happened and what should I do, thanks in advance James.

Answers

Sorry - anti pollution came on, not pollen!james whitehead from South Yorkshire

Hi anti pollution came on mine and it was a fuel injector had bust expensive. Mine blew a load of blue smoke out so may not be same as yours just with you saying fueL. I'm no mechanic just a thought. John from Greater Manchester

Submitted: 17/10/2014 18:56:07 | ID: 104783

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Cath Livingstone, Mid-Lothian (Edinburghshire)

Citroen C5 Estate 2003

One half of my Citroen C5 Estate`s heater is blowing hot and the other half cold temperatures at the lowest setting which is 16. I`ve just had the timing belt done as well as the fan belt and water pump. Could it be to do with that?

Answers

I had same problem, part to change is just up from clutch pedal under flap, two bolts fin type board, ten minutes to change Mike Williams from Neath Port Talbot

I had the same problem about 3 years ago with my 2001 C5 hdi. I disconnected the battery for about 10 minutes, reconnected and voila, sorted. I got the tip off a Citroen forum Keith Jones from France

I have a C5 2006 and I have the same problem. Drivers side cold but passenger side OK. After much investigating I found that the flap inside the heater unit is broken and doesn’t move when the temp is selected. I checked further and this is a common C5 problem. It’s a major job. Pull out the whole dash, drain the cooling system, ungas the A/C, pull the heater apart and get replacement parts which cost about £80. If you bring it to a garage they will charge anything from £700 upwards. If you need detail of how to do it I can document it Seamus Kelly from Ireland

Hi I would love more details of the procedure from Seamus Kelly if that is possible, as I have same problem with 2006 c5. Lee from Ireland

I have the exact same problem, obviously a common problem. Would it be Possible for Seamus Kelly to pass on how to do it. Many thanks Joe Joe Hanly from Ireland

I have the exact same problem, obviously a common problem. Would it be Possible for Seamus Kelly to pass on how to do it. Many thanks Joe Joe Hanly from Ireland

Got this heating fault fixed now. 1st make sure all electric motors on both sides of heater matrix are working correctly, one faulty would be an easy fix. If they are all working then one of the shafts with a flapper valves inside matrix has snapped/broken and to repair this you will need to remove the entire dash out the passenger door, remove airbags and entire steering assembly inside the car. Leaving only dash wiring loom behind. And then you can split the heater matrix and with a little skill remove and replace broken flapper valve shafts. Kit avail from Citroen main dealers. Removal of the dash is explained in the Haynes manual which is a must have if you are going to tackle this job yourself. I would not of found some of the dash bots without it. Doing it yourself would save a lot of money I can't begin to imagine how much a garage would charge to do this, but in saying that I think you would need to a fair bit of experience working on cars to do it yourself. Hope this helps Enjoy Lee from Ireland

Thanks Lee I will get a Haynes manual and do a bit of studying. Joe Hanly from Ireland

I have exactly the same problem and I was wondering if anyone had a picture of the part so I can order the correct one? These cars are not very common here so I really do not want to end up with the wrong part. Thanks Cindy from Australia

I have exactly the same problem and I was wondering if anyone had a picture of the part so I can order the correct one? These cars are not very common here so I really do not want to end up with the wrong part. Thanks Cindy from Australia

Don't know how to upload picture but it should show pictures on eBay.uk just search for: GENUINE Citroen C5 Peugeot 407 Heater Flap Repair Kit Dual Zone Climate Control Lee from Ireland

Submitted: 03/09/2012 15:43:41 | ID: 88046

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dave burrow, Oxfordshire

Citroen C3 Picasso

I`ve just had my C3 fail an MOT because the front side lights are not working, although 3 mechanics at my local MOT station could not work out why? The bulbs are ok and will come on with a separate live wire. Please does anyone know which is the correct fuse for the front side lights? All other lights work ok including rear side lights.

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You may have the same problem as mine: water ingress into fuse box in engine compartment. This appears to be a problem for other people too. The repair on mine is likely to cost over £1,000 and the car is only 4 weeks out of warranty with 21,000 mileage. Paul Briggs from Bath and North East Somerset

You may have the same problem as mine: water ingress into fuse box in engine compartment. This appears to be a problem for other people too. The repair on mine is likely to cost over £1,000 and the car is only 4 weeks out of warrantee with 21,000 mileage. Paul Briggs from Bath and North East Somerset

Hi Paul, same as mine ... 21,000 on clock and 2 days out of warranty. Main dealer quoted £1700 TO GET RIGHT and would not agree that C3s had a serious design fault, but I must be mad, I just got a great deal on another new C3, probably as cheap as the repairs because the dealer had £5000 off the retail as well. I just simply love the car! dave burrow from Oxfordshire

Submitted: 25/09/2014 16:50:52 | ID: 103640

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Andy, Lanarkshire

Citroen Berlingo 2002

Hi, my warning light on the dashboard of my Citroen Berlingo, (bright red shaped like a battery), has just came on and at the same time I’ve lost my power steering. I imagine the warning light is not the battery charging so the alternator or belt, but would this affect the power steering? Cheers. (1.9d)

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Hi Andy, I am not a mechanic but you may have the same problem as me. I have a Berlingo Multispace 1.9 2002 E plate. I have had a leak from a pipe on the power steering, the fluid is housed above the alternator so the fluid has been leaking onto the alternator so over time all this has furred up the connection which sends power from the alternator to the battery. I had to top up the fluid a couple of weeks ago as I too had lost the power steering, but I think this made the problem worse. I had the AA out last night ( Monday 23rd July ) he tried cleaning the alternator by spraying carburettor fluid onto the alternator. Although this seemed to work and we got the car started I tried it this morning and only got 2 miles down the road before the battery light came on. I managed to get home but once I turned the engine off it was dead when I tried to turn the engine over again. Looks like I will need to have the alternator taken out and cleaned or worse have a new alternator, but I must get the leak on from the power steering first. I hope this may help, let me know how you get on. Regards  Paul Ottey from Essex

Hi, I’ve just changed brushes on a Berlingo alternator. The power steering pump, and alternator are drive by the same belt. It is possible that leaking power steering fluid (ie oil) may go on the belt, and cause it to slip. Cleaning the belt may help. Otherwise, I think the only problem with the alternator would be fluid (oil) on the brushes, which could be cleaned off - rather than a new alternator! Brushes are a bit tricky to get to though... Chris Heath from Cornwall

Oil and stop light come on and the engine light with loss of power in accelerating. Do you know what it could be? dave from Lancashire

Submitted: 24/07/2012 11:31:48 | ID: 87757

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ian, Louth

Citroen C4 Grand Picasso

Hi i have a new c4 grand picasso 2014, all the dash and sat nav go out, and go black, been like from new, can any one help please

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Sorry I am of no help But I have had the same problem I collected my car on 23/09/14 The 12" display screen fails . Took it back to Citroen,failed to resolve it It's going back tomorrow and staying with them for 2 days where Their technician will take vehicle home along with diagnostic equip.in hope that fault occurs in his presence. In meantime I am left without my adapted vehicle . I will let you know the outcome regards barita Keeble from Vale of Glamorgan

Sorry I am of no help But I have had the same problem I collected my car on 23/09/14 The 12" display screen fails . Took it back to Citroen,failed to resolve it It's going back tomorrow and staying with them for 2 days where Their technician will take vehicle home along with diagnostic equip.in hope that fault occurs in his presence. In meantime I am left without my adapted vehicle . I will let you know the outcome regards barita Keeble from Vale of Glamorgan

Our car does the same, interesting that someone else`s car has been modified for motability. My wife has a steering ball with indicators, horn etc. Can you tell me what modifications yours has had? Phil Wilson from Middlesex

Hi Phil Wilson. I have an infra-red steering ball which operates lights, wipers, indicators, washers, horn, main beam etc. Also wheelchair hoist. However Citroen have confirmed this is not the problem. They have now ordered a new dash today in hope it will resolve the issue, so do I as they have my car and I am now housebound without it.Keep me in touch with yours Barita barita Keeble from Vale of Glamorgan

Hi Barita, Lodgeson also confirmed it wasn't their equipment as they just plug the wiring in on this car. Ours is going in for inspection on Monday. If you are housebound, I hope you're aware you can contact motability. When our car has been off the road through accidents Motability have either been able to provide an alternative vehicle or pay £50 a week towards taxis, although my wife isn't in a wheelchair therefore able to take standard taxis. Motability are extremely helpful though. I hope this helps. Phil Wilson from Middlesex

Thank you so much for your advice and this forum has been very enlightening. Will keep you posted, kind regards, Baritabarita Keeble from Vale of Glamorgan

As it`s my car I have decided to collect tomorrow (Friday) from dealer and take it back when the new dashboard arrives. Apparently it's going to take until 25th October to get it. Will let you know if that solves the problem. Best wishes. Good luck barita Keeble from Vale of Glamorgan

Submitted: 01/09/2014 17:20:41 | ID: 102469

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gary munt, Kent

Citroen C8

Had lots of problems with the electric on my 03 c8 exclusive most of them solved by disconnecting the battery but now the front windows have stopped working the controls on the drivers door still open the rear windows but when i try to open the front ones there is just a slight clicking sound and nothing happens and there is the same using the front passenger door controls lovely car to drive but electric are a nightmare

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Did you solve this problem? I have the exact same problem. martin from Cardiff

Submitted: 10/06/2014 21:39:32 | ID: 97385

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Susan, Antrim

Citroen C3 Pluriel

Is there such a thing /tool that you can use to put the roof down manually on a citroen c3 the roof will open and wont close

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I seen some guys on ebay that fix roofs.. its very hard to get anywhere to do them as they are tricky and it costs a lot of money. liam from Leicestershire

I seen some guys on ebay that fix roofs.. its very hard to get anywhere to do them as they are tricky and it costs a lot of money. liam from Leicestershire

I seen some guys on ebay that fix roofs.. its very hard to get anywhere to do them as they are tricky and it costs a lot of money. liam from Leicestershire

Submitted: 22/09/2014 15:09:35 | ID: 103450

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F, Yorkshire

Citroen Relay 2001

All fuses are working on my Citroen Relay but the reverse lights are off, although the bulbs work. Also av12 inputs have stopped working. I’m told it`s to do with the sensor. Can anyone tell me where I can find it please?

Answers

The reverse light failure could be due to the reverse light switch not working. This is a switch which screws into the gear box. When put into reverse the switch activates and sends a signal to turn the reverse light on (via a cable plugged into the top of the switch) John Y from Lothians

Where on the gear box is the reversing sensor? simon severn from Middlesex

Where on the gear box is the reversing sensor? simon severn from Middlesex

Submitted: 09/05/2013 10:19:58 | ID: 59194

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Julie Aylott, Hertfordshire

Citroen C3

I'm having intermittent starting problems. The key turns however the brake pedal is stiff and it won't start. I bought a new battery it didn't help. I bought a new brake light switch as advised by the AA man, still the same. It sometimes does it twice a week, sometimes 2 or 3 times a day and seems to be getting worse. It sometimes starts after 2nd or 3rd try other times I've had to wait 25 mins. Fine if you're home however not when you're at tesco's or getting petrol. Can anyone suggest anything before I go to the garage. Don't want to be ripped off with them trying this and that. It's a 2004 automatic sensordrive. Thankyou in advance.

Answers

Hi, I have the exact same problem with my Citroen C3 which is also 2004 senso drive. It's so annoying. I've taken it to mechanics four times now, (two different ones) but they can't find anything wrong with it. Said they can try a few things but like you I don't want to spend loads of money until I know exactly what is wrong! It's got to the point now where I leave the car running if popping into a shop, always make sure I have someone with me! Petrol station is a right palava, I hate it as I panic it's not going to start so I take two keys with me, one to keep the engine running while I am using the other to open up the petrol cap! I will be so happy if someone can reply with some help on sorting this? Laura Wilson from Essex

Hi Laura, it would be great to talk to someone who is having the same problems. I think Citroen should sort for free as it's a Citroen fault by the sounds of it. Julie Aylott from Hertfordshire

Hi I think the problem on my car has been solved!! I had to call AA out last week as it wouldn't start after an hour and half. The AA man said 100% that it's the starter motor. To get it starting he had to whack the starter motor few times with a hammer!! And then told me to drive it straight to my garage. I've now had a new starter motor put in and just got it back over weekend. Took for a drive did few stops and starts and was fine!! So my fingers are crossed ! So far it's okay so I thought id let you know. My mechanic could tell straight away it was the starter motor when it wouldn't start for him. He said it's the clicking noise that's the clue ? Also apparently it's common for the starter motor to be a problem intermittently and then to get bad like mine that it doesn't want to strt at all! Problem I had before was that it always started for the mechanics so they couldn't be 100% sure!! And I wasn't the most helpful in telling them! If I had told them it was a clicking noise when trying to start that would have helped! Hope this helps for you. Laura Wilson from Essex

Hi, I have also been having many problems with my Citroen C3 2004 Semi Automatic. I have had the car for 2 years, when I first bought it it broke down within 3 weeks. The peddle was stiff and appeared to be in shut down mode, fortunately I was under warentee and manage to get the dealership to pay for the problem which was a reconditioned gear box and other random bits and bobs. The care ran fine after that until recently. I was driving to work one day and the car would not go into gear, it the started to shudder (which has been a problem since I purchased the car); it then completely shut down and was not drivable. I was left with no choice but to call AA who then took the car to a mechanics. The mechanic I took the car to seemed confident he could fix the problem, I was not convinced however, left the car in he's hands. Four weeks later, and yes I did say four weeks later I went to establish what was going on!! The Mechanic said it was the sensor and that I would need to take it to a Citroen Dealership, he also pointed out that my best bet was to sell the car as paying for the repair would probably set me back a few £££. The car seemed to turn on and drive for a short while on and off, the mechanic said it was due to the engine over heating which was the cause of my problem. My partner decided to take a risk and took the car to a local shop, he said it shuddered slightly however, got him there and back. I then took the car out this morning and just about managed to get to the end of my road, the car continue to go in and out of gear and then just shut down. I left it for a while turning the key however, it never started it. If anyone is dealing with this same problem I would love to hear your story. I plan to see the car and upgrade, may I point out that I will never purchase a French car again. Fords and Vauxhalls seem to be easier to manage. Hannah from Greater London

Hi, I have also been having many problems with my Citroen C3 2004 Semi Automatic. I have had the car for 2 years, when I first bought it it broke down within 3 weeks. The peddle was stiff and appeared to be in shut down mode, fortunately I was under warentee and manage to get the dealership to pay for the problem which was a reconditioned gear box and other random bits and bobs. The care ran fine after that until recently. I was driving to work one day and the car would not go into gear, it the started to shudder (which has been a problem since I purchased the car); it then completely shut down and was not drivable. I was left with no choice but to call AA who then took the car to a mechanics. The mechanic I took the car to seemed confident he could fix the problem, I was not convinced however, left the car in he's hands. Four weeks later, and yes I did say four weeks later I went to establish what was going on!! The Mechanic said it was the sensor and that I would need to take it to a Citroen Dealership, he also pointed out that my best bet was to sell the car as paying for the repair would probably set me back a few £££. The car seemed to turn on and drive for a short while on and off, the mechanic said it was due to the engine over heating which was the cause of my problem. My partner decided to take a risk and took the car to a local shop, he said it shuddered slightly however, got him there and back. I then took the car out this morning and just about managed to get to the end of my road, the car continue to go in and out of gear and then just shut down. I left it for a while turning the key however, it never started it. If anyone is dealing with this same problem I would love to hear your story. I plan to see the car and upgrade, may I point out that I will never purchase a French car again. Fords and Vauxhalls seem to be easier to manage. Hannah from Greater London

Submitted: 24/09/2014 08:28:21 | ID: 103555

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andy, East Sussex

Citroen Dispatch

Help, where is the toolkit/jack located. my dispatch is a motorhome , so is the kit in the cab somewhere.

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It should be under the front passenger seat paul smith from South Yorkshire

Submitted: 16/10/2014 09:10:47 | ID: 104683

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Katie Pearn, England

Citroen C2 2006

Hi. My Citroen C2 had the anti pollution fault register a couple of weeks ago and then went into limp mode. I had a mechanic come to look at it and his computer said multiple cylinder misfire. He fitted a brand new coil. Then while driving the car and thinking all`s well it went into limp mode again. He turned off this limp mode until he fitted a new sensor. The car now is still shuddering and yesterday the anti-pollution fault came on again. Today he said it may need a new full set of spark plugs? Any help/ideas would be appreciated. I feel like he actually just doesn’t know what’s wrong and is just changing parts and hoping for the best? Can anyone advise me please?

Answers

Same type of error on my 07 1.4 diesel, seems the injectors have been the culprit as had it sent away for analysis. My thoughts are is this an inherent problem with this model, be it plugs or injectors?? The anti pollution seems to be a menace and costly! Richard Quincey from Devon

100% injectors, the mechanic guys riding you like a horny cowboy, he’s changing everything bar the real problem, Anti pollution, Limp home mode, all adds up to a INJECTOR FAULT, usually no. 4. Usual Citroen problem due to water ingress. He’s a naughty spanner jocky!!!! John Johnstone from Lancashire

Hi there, I~m having the exact same problem, my c2 hdi popped the Anti pollution light and went into limp mode (safe motor mode) doesn~t go above 2000rpm, after connecting to the computer for analysis it says INJECTOR NO. 4 FAULT. I´ve heard of some people with the same problem that fixed with a new fuel filter and injector cleaning liquid. How have you fixed your problem? Injectors are quite pricey so hopefully I can find a solution. Bruno from Portugal

Hi there, I~m having the exact same problem, my c2 hdi popped the Anti pollution light and went into limp mode (safe motor mode) doesn~t go above 2000rpm, after connecting to the computer for analysis it says INJECTOR NO. 4 FAULT. I´ve heard of some people with the same problem that fixed with a new fuel filter and injector cleaning liquid. How have you fixed your problem? Injectors are quite pricey so hopefully I can find a solution. Bruno from Portugal

Submitted: 05/08/2013 10:11:24 | ID: 53174

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Liz, Norfolk

Citroen DS3

I have just taken delivery of new lovely new DS3 DSign by Benefit. It does not have electric folding wing mirrors, but I cannot get the wing mirrors to fold in manually! They feel like they are fixed and I am scared to force them! Any tips?

Answers

when you lock your car with the key, do you press it twice? it double locks the car and the mirrors should fold in automatically? stacey from West Midlands

Submitted: 03/09/2014 12:13:57 | ID: 102551

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Tracy kempson, Powys

Citroen C3 Picasso

60 plate exclusive mode. My wings mirrors folded up as I was pulling up on my drive . Tried locking and unlocking car but mirrors stay folded ! Frustrating as cant find anything in hand book . Ive had this car 3 monthsonly. Any ideas?

Answers

Sounds like you hit the mirror fold button, it over rides the lock/unlock. Use the controls on the drivers door, you can adjust the mirrors etc, but the long button between the mirror control and the window buttons, you don't press it, you kind of pull it/ slide it towards the back of the car.. Dave from Kent

Sounds like you hit the mirror fold button, it over rides the lock/unlock. Use the controls on the drivers door, you can adjust the mirrors etc, but the long button between the mirror control and the window buttons, you don't press it, you kind of pull it/ slide it towards the back of the car.. Dave from Kent

Submitted: 29/07/2014 22:05:31 | ID: 100570

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Douglas Ros, Belgium

Citroen C3 Picasso

I have a 2014 C3 Picasso Exclusive. Tyre warning came up "adjust tyre pressures and reinitialise warning"or something similar. The issue now is that the tyre warning light stays on even though tyre pressures have been corrected. The local Citroen garage had inflated tyres too much thereby giving the alarm when driving. Does anyone know how to reset (reinitialise) the warning light? Thank you

Answers

I now have the answer from Citroen. This warning can only be reset by a Citroen dealer using computer diagnostics...or going through a complex process of disconnecting the battery a number of times in quick succession with ignition on...this resets the car CPU unit, apparently. I would not recommend the latter!! Douglas Ros from Belgium

Check your tyre pressure and then reinitialise the system from the main monitor. menu>vehickle config>tyres pressure>ok Sax from Russia

Hi this is not an answer as such but a question about the answer given the only the dealer can reset the system so does that mean that every time the light comes on and I adjust the pressures to what they should be I then have to make an appointment at a Citreon dealer which could be hundreds of miles away to get it sorted? To me that sounds ridiculous and unnecessary. Michael Todd from County Down

Hi this is not an answer as such but a question about the answer given the only the dealer can reset the system so does that mean that every time the light comes on and I adjust the pressures to what they should be I then have to make an appointment at a Citreon dealer which could be hundreds of miles away to get it sorted? To me that sounds ridiculous and unnecessary. Michael Todd from County Down

Hi me again, my C3 Picasso does not have the tyre pressure choice in the configure menu. Does that mean I am off to the dealer then? Michael Todd from County Down

Submitted: 17/05/2014 16:04:04 | ID: 95622

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John Frawley, Leicestershire

Citroen C2 2007

I am changing my Citroen C2`s rear brake pads. Some six months ago I changed both sets of front pads with no trouble. On removing the rear offside pads I found that the piston would not retract back into the caliper. The piston is free and can be rotated both clockwise and anti-clockwise but will not retract. I have not forced it back by using a clamp as I am unsure if there is a non return valve in the system or if the handbrake mechanism has some kind of automatic device to take up wear as the pads wear down. Can anyone help me? (Loeb)

Answers

Hi, the pistons have to wound back in anti clockwise Rab Macaulay from West Lothian (Linlithgowshire)

Hi I am trying to put a new battery in I have done everything and using the inside J leaver but it will not come out Is it fitted with anything else to stop it from moving Joy from Somerset

Hi I am trying to put a new battery in I have done everything and using the inside J leaver but it will not come out Is it fitted with anything else to stop it from moving Joy from Somerset

Submitted: 02/07/2012 14:58:54 | ID: 85216

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Louise, City of Derby

Citroen C3

The warning lights keep coming on on my dashboard which tells me in various orders that all my lights are faulty, but they all work. It goes through side lamps, reverse lights, indicators etc, this happens whilst driving, especially when going round corners but happens extremely frequently.

Answers

I had this problem, I took it to a garage and they told me that one if my wires had burnt out and that it would cost me around £500 altogether to get it fixed! I left it ad I was about to go on holiday and couldn't afford it. I came back and noticed my indicated light was a bit dim! I changed that and it hasn't happened since (6 months ago) make sure u check all of ur lights to double check!! tracey hayward from Worcestershire

I had this problem, I took it to a garage and they told me that one if my wires had burnt out and that it would cost me around £500 altogether to get it fixed! I left it ad I was about to go on holiday and couldn't afford it. I came back and noticed my indicated light was a bit dim! I changed that and it hasn't happened since (6 months ago) make sure u check all of ur lights to double check!! tracey hayward from Worcestershire

Submitted: 05/09/2014 16:01:20 | ID: 102651

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Carole King, Devon

Citroen C3 Picasso 2009

Having broken down on the M25 travelling in the centre lane, with a anti pollution warning, engine cut out, as you can appreciate very dangerous, taking it to Citroen dealer and being told can’t help you until the fault comes again, and the sign appears, sent me away feeling very vulnerable and not wanting to take long journeys, this fault has appeared more than 8 times, is there anyone else complaining of a similar fault?

Answers

I’ve had the same problem on and off for 2 months since purchasing a 2nd hand 2010 plate 1.6 VTR+. Initially had fuel filter replaced, but didn’t stop the problem. The Citroen dealership finally traced the problem to a faulty fuse box, which was causing an incorrect ’Anti-Polution Fault’ and automatically shutting down the engine. Let’s just hope that this stops this once and for all, as driving down the outside lane of the M1 at 70 when the engine cuts out without warning isn’t my idea of fun! Jonathan from England

Ha, sounds like this is a generic fault with the ’09 Citroen C3 Picasso that CITROEN LTD is not fessing up to! In August my car engine cut out in the fast lane of the M25. Nothing short of a miracle that I was not wiped out on my journey to the hard shoulder. Same response from CITROEN until the 3rd occasion when they identified the fuse box as the problem. This was swapped out at the beginning of September and since then no repeat. I insisted on them giving me the old fuse box back after replacement and will be sending it the CEO of CITROEN in due course. I am convinced this a generic safety fault that should intiate recall on all cars in this production run. Regards Tim Rollinson from England

Recently bought a 2009 C3 Picasso and having exactly the same problem. Tim is obviously correct that this is a production problem. Need to put pressure on Citroen to recall these cars and sort the problem out Rick C from Northumberland

I have the same anti-pollution fault. Various garages have had a bash at repairing this, but it still comes back without warning (outside lane on the A1). The Citroen dealer told me the problem occurs because we do not drive the car far enough! I had no idea that cars would only function if you drove them 50 miles a day, what rubbish! As others have said, apart from this fault the car is great, but with this fault it is like Russian roulette! I just wondered if adding a performance chip might by pass what is quite obviously a software problem that Citroen (or Peugeot) have no idea how to fix. Or should I just throw in the towel and trade it in for something which wont let me down? Paul Gurney from Cumberland

Hi. Had similar fault but started as a side light not working. Turned out to be water ingress in fuse box in centre multi plug labelled maroon. Wiring loom and fuse box replaced for £1k and all probs stopped. Citroen paid half but now 4 months later same problem again with headlight not working. Multi plug in fuse box corroded and wet. Rest of fuse box and connectors are bone dry. This is prob a design flaw. What happens if it’s a major circuit that cuts out??? Very dangerous and I’m very unhappy Nick from Scotland

Update: The cause is now being diagnosed as the washer pump sending drops of water up the wire and into the fuse box hence the lack of water damage anywhere else in the fuse box Bon from East Lothian (Haddingtonshire)

Mine has just started doing exactly the same thing and it is an 09 model as well. I will be checking my fusebox for water ingress. Worst problem is level of intermittency and it’s a real pain for getting checked. Chris Thompson from Worcestershire

Hi. If you open the fuse box in the rhd of the engine compartment then open the centre multi plug. You will have to remove the left hand one first. The middle one is labelled maroon and that’s the one you need to check for moisture or corrosion. If it’s present that’s high chance what’s triggering your fault. Good luck and make sure Citroen cover it Bon from East Lothian (Haddingtonshire)

I had a similar problem with my C3 Picasso, lots of computer diagnostics at Citroen, but no fault found. Good old logic from regular mechanic who swapped pencil coils on sparkplugs to test and found one was faulty. New coil at £8 and all is well. Andrew Taylor from England

Got the same message today on a 09 plate 1.4 petrol, with 29k on the clock. As it happened to my previous c3, I am vey unhappy that Citroen have not provided a solution for an obvious problem. Alan Jay from Bedfordshire

We have just had this on our MY09 C3 Picasso 1.6 HDi VTR+, cut out on us within 1st week after buying it. Had fuel filter changed and seemed fine for 3/4 months and then cut out twice in same week. I checked fuse box as per above but found no sign of water damage at all. Car continued to cut out at random times either whilst slowing down or accelerating away. Car was taken in under warranty by Garage I purchased from and they had it looked at by French Car Specialists in Cheltenham who have diagnosed that the fusebox was faulty. So seems like it is a fault with the fusebox unit itself and maybe not just down to water ingress? Anyway I will collect the car in the next day or two as I am away working at present and then will drive the car around and hope that the problem is resolved. If it is then Citroen should be doing a recall on all 2009 cars in my oppinion. S Harber from Herefordshire

We have just had this on our MY09 C3 Picasso 1.6 HDi VTR+, cut out on us within 1st week after buying it. Had fuel filter changed and seemed fine for 3/4 months and then cut out twice in same week. I checked fuse box as per above but found no sign of water damage at all. Car continued to cut out at random times either whilst slowing down or accelerating away. Car was taken in under warranty by Garage I purchased from and they had it looked at by French Car Specialists in Cheltenham who have diagnosed that the fusebox was faulty. So seems like it is a fault with the fusebox unit itself and maybe not just down to water ingress? Anyway I will collect the car in the next day or two as I am away working at present and then will drive the car around and hope that the problem is resolved. If it is then Citroen should be doing a recall on all 2009 cars in my oppinion. S Harber from Herefordshire

Well, at last I have found a garage that seems to have cured the problem with the anti pol light. It seems that a engine sensor had failed. The replacement and labour cost £50. No furthrt problems for 4 months. (fingers crossed) A. Jay from Bedfordshire

Submitted: 17/09/2013 11:37:12 | ID: 54414

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STEVE BURKE, Essex

Citroen C4

How do I reset kmh to mph? What do I press to set this? Cheers

Answers

Press the menu button use the up down or side to side arrows when in the menu function. until you see litre or mpg flashing on the screen. When on MPG press the menu button and this will put the car back to MPH. Sounds silly to change the litre or mpg, but this changes between KPH and MPH. Lots of info on how to do this on net. You will need to reset other things on the menu as well as the above, like language etc. hope this helps. Ray Edge from Shropshire

Submitted: 25/09/2014 10:50:00 | ID: 103615

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Geraldine, County Antrim

Citroen C4

Hi I get a squeaky noise every time I take foot off accelarator but only last for 10min do you know what is causing this as it is so annoying thank you

Answers

Had this problem myself, It squeaks like an old rusty spring or two bits of metal rubbing together. It normally lasts until the car gets warm (well mine did). The problem is the flexible joint between the CAT and the rest of the exhaust, if worn it moves when the engine rocks when being revved when the engine is cold. It needs a new seal fitted they only cost four or five pounds to purchase, but the fitting is not easy, you need a ramp and is still awkward. You need a mechanic or an exhaust specialist to change it. Probably cost about an hours labour. This fixed my problem on a 2006 C4 1600 petrol. Ray Edge from Shropshire

Had this problem myself, It squeaks like an old rusty spring or two bits of metal rubbing together. It normally lasts until the car gets warm (well mine did). The problem is the flexible joint between the CAT and the rest of the exhaust, if worn it moves when the engine rocks when being revved when the engine is cold. It needs a new seal fitted they only cost four or five pounds to purchase, but the fitting is not easy, you need a ramp and is still awkward. You need a mechanic or an exhaust specialist to change it. Probably cost about an hours labour. This fixed my problem on a 2006 C4 1600 petrol. Ray Edge from Shropshire

Submitted: 25/08/2014 16:44:38 | ID: 102102

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