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Cath Mac, Scotland

Citroen C4 2006

A warning Stop, oil pressure too low, has flashed on my Citroen C4 today. What does this mean?

Answers

It means low oil pressure in the engine. Could be a oil pressure sensor fault could be a faulty oil filter I suggest not driving. Check for engine oil Alan Donnelly from England

This morning I got the same indication that engine oil pressure is too low... Went to barrage they bloody cannot find the problem... Recently done service from Formula 1 chain.... Right after 2 weeks got this issuue... Is it because of low quality engine oil & oil filter? Malik Atta from London

We had exactly the same thing, a garage that relies on computer diagnostics will find nothing. Apparently, it is likely to be an oil strainer involved in picking up oil from the sump. If it is, this needs changing. Our Cardiff dealership did not sort this problem on two attempts. We took it to another garage which does not rely on computer diagnostics. He recognised what is, seemingly, a fairly common problem and found that the strainer was blocked. Pat Lankshear from Vale of Glamorgan

Submitted: 31/08/2012 11:29:00 | ID: 82409

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Tony Arnold, Blaenau Gwent

Citroen C8

where is the fuse sited for the radiator fan, fan was siezed changed fan but will not work assuming the fuse is gone i have a C8 2006 HDI

Answers

Hi fixed problem it seems when fan siezed ecu switched off sending signal to fan to save doing any damage. took it to a friend put his meter on test point reset ecu fans now working all ok Tony Arnold from Blaenau Gwent

Submitted: 29/06/2016 15:20:41 | ID: 133096

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Dave, Leicestershire

Citroen DS3

temp gauge went into red and cooling fan came straight on with daughters car she had it diagnosed that it was temp sensor and thermostat fault so (original 4 pin connector citroen one) i changed the thermostat housing with external temp sensor on (from andrew pages parts) and modified wiring loom from citroen 4 pin split into two 2 pin connectors but comes straight up with the same fault does ecu have to reset by diagnostics at all or does it have to be run for a little while for it to reset itself, with many thanks

Answers

Have you managed to fix it yet? I have had same problem & changed coolant sensor and thermostat housing but still faulty. Been told it may be because i did not use an original citroen part!! Ian from Derbyshire

Have you managed to fix it yet? I have had same problem & changed coolant sensor and thermostat housing but still faulty. Been told it may be because i did not use an original citroen part!! Ian from Derbyshire

Have you managed to fix it yet? I have had same problem & changed coolant sensor and thermostat housing but still faulty. Been told it may be because i did not use an original citroen part!! Ian from Derbyshire

I think there may be a recall on this as it sounds like what happened on the one I just bought. Sam from Hampshire

Submitted: 10/04/2016 10:36:05 | ID: 130184

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Eileen reeves, Surrey

Citroen C3 Pluriel

Hi, I have had my Pluriel since 2008. It was a new car but the boot leaked from day one. I now keep an old plastic mat on the floor of the boot to protect it from getting wet. Everything apart from that went well until a fortnight ago when the boot would not open. Within a day or so I had reason to let back the top and it became stuck and would not close. The garage put these problems right but I was told that the windscreen wipers would not turn off and the central locking was not working. The whole repair cost £1143.77. I have just got my car back only to find that the petrol gauge is not working and according to the mileage the 2-3 miles I travelled from the supermarket clocked up about 10 miles. Can anyone suggest how I reset the mileage without the need to return it to the garage and incur more debt?

Answers

Would you be kind enough to let me know the contact details for your garage? I live on the Isle of Wight and have a Pluriel which, for the last two weeks or so, is without opening roof and boot. The dealer here has said a new roof is the only answer and quoted £3000, more than the car is worth. They don't attempt the cable mechanism repair, which I think is what your garage has successfully carried out. I'd be grateful for any help, Many thanks, Kathy Howells kathy howells from Isle of Wight

Submitted: 17/12/2014 21:04:21 | ID: 108067

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Andrew noble, Aberdeenshire

Citroen Berlingo

My citron van is blowing black smoke out the back there is no noise from the engin.this only happens under hard excelartion what is the problem

Answers

I'll suppose it's a diesel.. they often chuck black smoke on acceleration.. but if it is worse can be a sign that EGR valve needs a clean or that the turbo may be faulty... it should only be a few puffs of smoke tho.. if it's more, it could be worn internal seals.. rings, valve stem oil seals R Evans from Caerphilly

Submitted: 25/06/2016 15:06:49 | ID: 132988

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Nigel Hodgins, County Fermanagh

Citroen Nemo

My right hand electric window stopped working what fuse is it I have to replace? I take its one of the fuses beside the battery? Which one please

Answers

the fuse boxes tell you which fuses go to where. also check your manual. michael Michael from Antrim

Submitted: 16/03/2016 00:35:26 | ID: 129073

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Rob Jensen, Lincolnshire

Citroen Nemo

Can you advise? Radiator fan came on when the van got to temperature after only covering 4 miles. Coolant level fine, no symptoms of head gasket / head problems. Thanks Rob

Answers

check your thermostat. take it out and drive without and see if vehicle gets hot. if it does not replace thermostat. michael Michael from Antrim

Submitted: 03/05/2016 09:15:49 | ID: 131102

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Chris, Hampshire

Citroen Relay

Hi, Back door central locking not working, rest of doors work ok. No sound when locking/unlocking back door, have to get inside and lock/unlock it manually for now. Took door panel off to check for unplugged connections, all looks fine. Is there anything else I can check ?

Answers

need to get 12v testing lead to see if there's power going to the rear lock.. it may need a new harness or it may just be a dodgy earthing as often happens on relays. R Evans from Caerphilly

Hi Chris did u get this problem sorted with back door central locking? Iam having same problem with mine all locks work on key fob except back doors and I'll wiring seems fine,? Thanks Dom. Dom from Greater Manchester

Submitted: 02/06/2016 08:42:11 | ID: 132273

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Andrew Potter, Berkshire

Citroen C5 2001

My Citroen C5`s offside rear door won’t open. The remote central locking works on all of the other doors and the boot, but I cannot open the offside rear door from the inside or the outside. It had previously been working fine but then without any warning just stopped working. It appears to be sort of deadlocked, with no give at all. Does anybody have any idea what the problem is and how it can be fixed ie. access to the internal mechanism and probable cause of fault and potential cost to have repaired/replaced? Thanks in advance. (3.0 V6 SE Exclusive)

Answers

I have the same problem. I was quoted 440, I suspect the moter is kaput. Put your ear to the door and try the remote, if the motor is ok you will hear it. Sorry I can’t help any more Mac from Leicestershire

Could seem funny but with your rear bottom against the area where the lock is located and give a few good bashes until you will hear some unlocking noise from the door and at the same time press you key clip. After been open spray the locks with some silicone based product ... do not use WD40 or others like that, good luck Luis Valentim from Wiltshire

Bottom banging the outside door panel near the lock worked for me just 15 minutes ago. Thanks for the tip good buddy and God bless you Brian Robinson from Lincolnshire

Just found this after having problem for 3 months; did a bit of bottom banging and hey presto my doors open. Brilliant, thanks a lot Les from Yorkshire

I recently had the same problem and tried all the methods described on the net to no avail. I had a quote for £150. Not a bad price bearing in mind the hassle I had trying to open it. Then I had an idea [not a regular occurence for me], I removed the door card which is quite easy if you take the bases of the rear seats out. This exposes the door opening mechanism but the lock is hard to get at. After obtaining a very powerful magnet I placed this on the end of the child lock barrel. It supported itself by attaching itself to the door handle linkages. After three months of trying I pressed the remote and the door unlocked immediately.Dont ask me how it worked but it did and I didn’t lose any knuckles. Give it a go, it worked for me. Good luck Garry M from Derbyshire

I have had problem with offside rear door. It wouldnt open from the outside or the inside. When I operated the remote you could hear all the other all the other door locks operating but the offside was dead. After reading this forum, I banged the faulty door a few times and it now works perfectly. Brilliant. Thanks to every one who has left answers. Regards Clive Naylor from Nottinghamshire

I had this problem with my C5. I fixed it by pointing the key at the door at the same time bang the door where the child lock is this will unlock the door, put some tape over the child lock switch Patrick O Connor from Ireland

I've been trying for weeks to sort this out and have tried banging the door with my fist many times. Once with the buttocks and it was sorted! Strange, but true. roger carruthers from Caerphilly

ha d the same problem sit in the car and lock the doors then press the button marked with an x drivers door then get out and try the key in lock don t use the remote let me know how you get on mac from Leicestershire

Submitted: 20/09/2012 11:16:58 | ID: 86082

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Sharon, South Ayrshire

Citroen DS3

Hi, just wondered if anyone else has experienced their front passenger seat lever going? Cars not even 3 years old yet & not prone to a lot of rear seat passengers using the lever. Thanks in advance

Answers

It's a common problem. A Citroen dealer should fix it as there has been a recall. They fixed mine but I still had a warranty so not sure if they'll charge you. Cheryl from Falkirk

Hi, im probably about to save you £600 odd on new seat the lever gets stuck at bottom if seat slide action isnt locked into place as sliding back from opening top lever to allow rear passenger access the seat can stay stuck forward in some situations ..to FIX ..slide seat in forward position as allowing access to rear the push seat back as sliding if clicks its locked along base so seat and lever release to unlock position do not force bottom lever if stuck slide forward push seat downward and will release and click.. the springs in bottom lever are delicate forcing breaks entire mechanism hence £600 quid new seat and citreon service charges???? Mandi from Shropshire

Submitted: 10/04/2016 19:58:36 | ID: 130208

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Mark, Lancashire

Citroen C1

When I open my drivers door the alarm goes off for about a minute then and I dunno why

Answers

This happened to me a few weeks ago and I had left my lights on! As soon as I turned them off the beeping stopped. Jess from Northamptonshire

Submitted: 23/04/2016 09:34:26 | ID: 130717

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Keith, East Sussex

Citroen Xsara Picasso

I am having trouble when I intercate to the right. It works for 3 flashes then goes off and turns the automatic lights on. I have tried to disable the auto lights ( turn the key one position and press the end of the indicator stalk) however, this makes no difference. The manual informs me that the fuse for auto lights is number 7 in the box under the bonnet but it does not have a slot for a fuse. The indicators work if the lights are kept on. Any ideas of the problem and/or how to disable the auto lights. Thanks

Answers

I had the exact same problem, the indicator stork had to be changed and it was quiet expensive as it also has the headlights and fog lights on the stork, I left it for a year as I just made sure I drove around with the lights on day and night, but eventually it made the horn stop working so it failed the mot and so I had to have it replaced, it's all working great now. Hope you get the problem sorted Lisa from Yorkshire

Submitted: 20/03/2016 16:00:04 | ID: 129266

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steve, Worcestershire

Citroen C4 Grand Picasso

Hi I have been having trouble with the heater/blower on my c4 grand picasso, The air con wont work even tho Inave regassed it. The air con starts up but no air is coming out , Alltho the rear blower is coming on the air is not getting cold can anyone help please

Answers

Just changed my particle filter.fan will blow your head off. Led leivers from Nottinghamshire

Submitted: 13/07/2015 22:02:03 | ID: 118428

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Arnold Bretman, Argyll and Bute

Citroen DS3

Have just had wife's DS3 2nd service carried out at 14,500 miles. She was informed that the car needs new rear discs and pads as they have been binding. I have spoken to 2 other DS3 owners and they have had the same issue. Has any one else had this issue. Is this a common fault? I have a Vauxhall Astra and have done 48,000 miles and have had no need to change rear brakes.

Answers

Mine is a 2011 reg. My service after the 3yr warranty ended flagged up that I needed replacement front and rear brake discs and pads. £400 worth. That was 2 years ago. Just been for my service today and Ive been told that I need another set of rear discs, Ive only done 48000 miles. The mechanic told me its the design of the discs and on some cars they need replacing every 18 months/2 years. Ive also read that its because the car sits for too long outside not being used... To be honest, Im as confused as you are! Elaine from Hampshire

Submitted: 02/03/2016 19:57:54 | ID: 128449

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Nicholas Barfield, Derbyshire

Citroen C3 Picasso 2009

Seeing James Campbell’s and Sue Parrish’s posts about Citroen C3 Picasso underbonnet fuse box issues, I’d like to know if other C3 owners can report similar corrosion problems? Our 2009 09 C3 Picasso HDi started to behave very erratically a couple of months out of warranty: lights failing then coming back on; engine management SERVICE light flickering then coming on solid; central locking system playing up. It was finally sorted by a patient, resourceful auto electrical engineer who identified lack of continuity on a couple of circuits due to corrosion in the purple (stamped ’MARRON’) socket in the fuse box - so bad that when he unplugged the wiring loom connections, three mini-pin connectors remained in the relevant loom terminal. Luckily he was able to remove these, saving us the cost of a new loom, but a new fuse box and labour still came to over £160, which I’m hoping to reclaim from Citroen if I can show that water ingress that causes the corrosion is a design fault. Anyone had these same issues? (1.6 HDi 90 VTR+)

Answers

I was interested in the threads I found on this site as I have been verbally diagnosed with water penetration in the fuse box with subsequent replacement of the damaged wiring loom under warranty on my C3 Picasso 1.6 HDI. Worried about it as not a unique fault and a potentially design fault and safety issue, I contacted VOSA and filled in a report. The officer contacted Citroen UK which assured VOSA that no such fault existed (water ingress) as my report to Citroen UK from Citroen Reading does not mentioned water ingress, only some corrosion found in the fuse box. This may explain why there is no easy answer for the many owner chasing intermittent faults Dominique Tilquin from England

Wonder if my problem is related. My 2010 C3 Picasso’s rear lights have both stopped working, and there is moisture inside one of the plastic covers. I am planning to try changing both bulbs, but is there also a separate fuse I should change? Jane Snook from England

Hi. Had similar fault but started as a side light not working. Turned out to be water ingress in fuse box in centre multi plug labelled maroon. Wiring loom and fuse box replaced for £1k and all probs stopped. Citroen paid half but now 4 months later same problem again with headlight not working. Multi plug in fuse box corroded and wet. Rest of fuse box and connectors are bone dry. This is prob a design flaw. What happens if it’s a major circuit that cuts out??? Very dangerous and I’m very unhappy Nick from Scotland

Update. The cause is now being diagnosed as the washer pump sending drops of water up the wire and into the fuse box hence the lack of water damage anywhere else in the fuse box Bon from East Lothian (Haddingtonshire)

Similar problem with 2009 C3 Picassso. Side lights not working, one headlight not working. Traced to a corroded ECU multiplug a result of by water ingress in wiring loom caused by a failed washer pump. Citroen main dealer quoting £1,428.99 (why the 0.99?) to repair with a new fuse box, new wiring loom, new washer pump and 10 hours of labour. So a minor leak in a washer pump does £1,400 of damage - this is (a) bad design and (b) a safety issue if water can get into the loom and effect all the ECU functions. Currently discussing the matter with Citroen Customer service. Would be interested if anyone has secured a decent response from them Andrew Diston from England

I've just had the same issue with a '59 HDi C3. Water from a leaking water pump has got into the wiring harness and damaged the fuse box (and presumably the electronics). The issue manifested itself in the ESP fault light coming on. I intend to follow this up with Citroen UK as its clearly a design fault that they have been aware of for some time. I will ask the Citroen main dealer doing the repair if procedures have been put in place to prevent the problem arising again. In any event I intend to request that Citroen bear the cost of putting right their design fault. I may not have much luck! John Roberts from Cheshire

Same problems,front side lights stopped working checked fuse box ,centre multy plug pins corroded, water ingress.called local Citroen garage Edinburgh to see how many other customers had reported/complained about this issue, gentleman at service department informed me they didnt know anything about the issue and suggested I contact Ciroen GB - which I did. Received same response from them. Maybe we should all call BBC Watchdog, it seems bad publicity is the only things these company's are scared of. Carrying on, purchased new fuse box on eBay £54 and fitted myself. martin nicholson from City of Edinburgh

Same problems,front side lights stopped working checked fuse box ,centre multy plug pins corroded, water ingress.called local Citroen garage Edinburgh to see how many other customers had reported/complained about this issue, gentleman at service department informed me they didnt know anything about the issue and suggested I contact Ciroen GB - which I did. Received same response from them. Maybe we should all call BBC Watchdog, it seems bad publicity is the only things these company's are scared of. Carrying on, purchased new fuse box on eBay £54 and fitted myself. martin nicholson from City of Edinburgh

My 2010 C3 HDI 1.6 has water damage and needs a new fuse box and loom as plugs severely corroded. Headlights stopped working so I took it in for diagnosis and got this news. Quote for repair was enormous. Very disappointed that a car of this age with 30K miles has such damage. Clearly a design fault. Not contacted Citreon UK but given others` experience not sure it will be worth it! Chris from Greater London

Hi Chris. If you have went to Citroen dealer they will no doubt charge the earth and want to change everything, YOUR PAYING Do as I did-go on E.bay and order from there,its an easy job to change the fuse box. I done it in under 1hour and did not need to change wiring loom. The other way is purchase fuse box on eBay then take both car and box to local garage It won't take them long to carry out the work. Hope it works out martin nicholson from City of Edinburgh

This is not an answer but a comment. I've already detailed my fuse box water penetration fault in a previous message and would like to update readers . I complained to Citroen UK on the basis of design/manufacture/installation fault in allowing water to enter wiring loom and thereby into the fuse box/electronics; that the fault is common; that they know about the fault and have not changed anything to prevent the problem occurring. Their response was bland and effectively "tough" its out of warranty; they suggested contacting the Motor Codes, an industry funded "ombudsman". The Motor Codes contacted Citroen and the reply was more interesting: Citroen denied I ever contacted them; they denied any record of the garage who carried out the repair doing so, they denied that anyone else have suffered any such fault, they denied any design/manufacturing fault but indicated that "in an old vehicle deterioration can occur due to a number of factors outside their control". The car is a '59 plate - within the 7 yr warranty of other manufacturers (an indictment by Citroen about how they view their vehicle longevity and customer care) Obviously I am not satisfied and am exploring the next step to recoup my expenditure. One consideration is Small Claims Court on the basis of the components are not fit for purpose. I wonder if others have pursued a manufacturer by this means, or know where to go for further advice ( I'm going to visit CAB) I am also interested in the number of people who have suffered this fault - suggestions of sites with other names would be appreciated. Does anyone know if a Facebook page could be used to reach a wider audience for example. John Roberts from Cheshire

I bought a 2011 C3 Picasso (21,000 miles) only three weeks out of warrantee that has suffered a similar problem. Failed water pump with water finding its way back into the fuse-box corroding wiring loom connections. I am asking Citroen to cover this but they tell the dealer they will not as the car is second-hand. I intend to write to Citroen asking them to reconsider and if they refuse I will seek ways to pursue a claim. I think that the problem might justify a recall of the C3 Picasso range as a failure of the electrics whilst driving could lead to fatalities or serious injuries. Paul Briggs from Bath and North East Somerset

Having followed a similar series of cases on a C3 Picasso forum ( http://www.citroenpicasso.org.uk/picasso/index.php/topic/22573-front-lights-not-working-told-need-new-wiring-loom-fuse-box-and-washer-pump/ ), I asked the Telegraph columnist 'Honest John' for some advice. His reply was quite blunt and succinct; get the repair carried out at the supplying dealer, and then sue them using the small claims track of the County Court. Black Cherry from Devon

Martin Nicholson, any chance of a link to that eBay fuse box, please? Also, did you have any issues such as requiring to reboot the ECU or other electrical malarkey? Thanks. Black Cherry from Devon

http://www.ebay.co.uk/itm/GENUINE-CITROEN-UNDER-BONNET-FUSE-BOX-C2-DS3-C3-PICASSO-C3-MK-1-2-3-/251691277412?pt=UK_CarsParts_Vehicles_CarParts_SM&hash=item3a99f81c64 Hi, here is the link, it costs £48 plus £5 postage, it fits Picasso C3 as well as Citroen C3. I had no problems after connecting a new fuse box, all working well. To assist in removing and fitting the fuse box it is easier by removing the battery first. Good luck martin nicholson from City of Edinburgh

Another mention here: http://www.autoexpress.co.uk/citroen/c3-picasso/61747/used-buyers-guide-citroen-c3-picasso/page/0/2 Black Cherry from Devon

And here: http://www.honestjohn.co.uk/carbycar/citroen/c3-picasso-2009/?section=good Black Cherry from Devon

Hi. Sent ebay thread last night, noted tonight it`s still not showing? What to do is go on eBay and put in under bonnet fuse box Citroen C3 - two boxes will show, both fit, choose the £48.9 one + £5.00 POSTAGE. If doing the job yourself remove the battery first, makes it easier to access area, Martin martin nicholson from City of Edinburgh

Thanks Martin - I think I've found it. Are there any other issues to look out for - ie: any problems with rebooting systems afterwards? Is it 'simply' a case of unplugging all the connectors, junking to the old fuse box and sticking in the new?! Any 'weird' connectors there?! Thanks again. Black Cherry from Devon

No. everything went straightforward. Unclip the three connectors, pulled out the two cable connectors. The tricky bit is unhooking the clip under the fuse box, hence the reason for removing the battery. There are three areas that hold the inner fuse box in place, two are at the top and the one below. There is also one thick black power cable on top, remember to remove that first. Before you replace the new box, check the connectors first to make sure the old rusted pins are not stuck inside, if they are you can remove them, its a bit tricky but they will come out. Once it`s all connected back up, all will be fine, no need to reboot. You will have to reset the radio/DVD player and any setting you have on the dash memory. Good Luck, hope it goes well martin nicholson from City of Edinburgh

Thank you Martin - that is fantastic information :-) Black Cherry from Devon

I found this website topic after reading a similar thread on a C3 Picasso forum; http://www.citroenpicasso.org.uk/picasso/index.php/topic/22573-front-lights-not-working-told-need-new-wiring-loom-fuse-box-and-washer-pump/ I think it's pretty obvious there IS a common issue here; a very strange situation that can allow water(possibly/probably from the washer bottle) to get to the covered under-bonnet fuse box, very likely by travelling down or up an electrical conduit! You couldn't make that one up... Whilst it's annoying - but not too surprising - that Citroen are putting their fingers in their ears and going "NNAAAHNAAHNAAHNAHH..." when challenged on this, a possibly more worrying situation is shown in that thread above where Citroen dealers - fully aware of the issue - try to pass the car off and sell it to an unsuspecting customer. Shocking. I asked 'Honest John' for his thoughts on this and his reply was unequivocal; "get the supplying dealer to carry out the repairs and then sue them in the Small Claims track of the County Court." Black Cherry from Devon

I found this website topic after reading a similar thread on a C3 Picasso forum; (this site doesn't appear to allow URLs, so go to the Citroen Picasso Owners' Club (citroenpicasso org uk), then to 'Forums', followed by 'Technical Section for C3 Picasso'. There you will find a 'Hot' topic (!) called "Front Lights Not Working..." I think it's pretty obvious there IS a common issue here; a very strange situation that can allow water (possibly/probably/certainly from the washer bottle) to get to the covered under-bonnet fuse box, very likely by travelling down or up an electrical conduit! You couldn't make that one up... Whilst it's annoying - but not too surprising - that Citroen are putting their fingers in their ears and going "NNAAAHNAAHNAAHNAHH..." when challenged on this, a possibly more worrying situation is shown in that thread above where a Citroen dealer - fully aware of the issue, tries to pass the car off and sell it to an unsuspecting customer. Shocking. I asked 'Honest John' for his thoughts on this, and his reply was unequivocal; "get the supplying dealer to carry out the repairs, and then sue them in the Small Claims track of the County Court." Black Cherry from Devon

This makes excellent reading: http://www.honestjohn.co.uk/faq/consumer-rights/ He also recommends using moneyclaim.gov.uk which is cheaper than Small Claims via the County Court. If the dealer doesn't play ball after you (almost certainly!) win, then I have heard that this makes recovery of funds easy... : thesheriffsoffice.com Black Cherry from Devon

https://www.youtube.com/watch?v=m87mGcY1jtA Black Cherry from Devon

There's a suggestion that Citroen have replied to official complaints to this issue by claiming it's all down to the windscreen washer bottle freezing and causing a micro-crack in the electrical plug to its motor. Guess what happens then? Yep, you power up the washers and this sends the leaking water up the electrical cable and all the way to the fuse box on the other side of the engine. Ergo, it ain't THEIR fault - it's down to owners not using enough anti-freeze in their wash. So, C3 Picasso owners, be prepared for a £1,400 bill if you allow your washer bottle to freeze. Whilst this is a 'plausible' explanation for the cause, there is clearly something amiss when such a small issue as a frozen washer bottle can seemingly lead - on many dozens of cars - to such astonishingly expensive damage. And there would also appear to be something strange going on that allows enough water to pass the best part of a couple of metres - and against gravity - along a wire! What mysterious force is at work here?! Black Cherry from Devon

An update on the issue of water ingress into fuse box/ associated electronics- Citroen C3 Picasso. I have up to now pursued my claim with Citroen UK (to no avail) but, following advice from Honest John, I should take up the issue with the Retailer of the goods. I have written to the dealer basing my claim on supplying a component(s) unfit for purpose: I await their response. The response is predictable but I intend to take the matter via the Small Claims procedure. The last post from Black Cherry does give more insight into Citroen's view in deflecting the blame onto the purchaser but there remains unanswered their glaring design fault of placing the washer fluid line in such a position that leaking fluid can travel along the wiring loom. Water and electricity should be kept apart is a fundamental design parameter I would have thought. Would you be happy to let Citroen's designers build an Electric Shower unit for example? It's commendable that followers here are giving help to repair the fault cheaper than going to the dealer but what about more of us taking them to task via the Small Claims online procedure? John Roberts from Cheshire

Hi John. Have you checked out this thread: http://www.citroenpicasso.org.uk/picasso/index.php/topic/22573-front-lights-not-working-told-need-new-wiring-loom-fuse-box-and-washer-pump/ ? It looks like this situation IS going to take someone to say 'enough' and carry out the threat of 'small claims'. There are two options - moneyclaim.gov which is an on-line service, or Small Claims track of the County Court. Pros and cons. The on-line system is meant to be cheaper and probably simpler, but I SUSPECT it'll rely purely on paperwork, so you'd have to get your whole argument fully sorted in one go. (That's a guess - it might not be like that!) So, I suspect that actually the County Court will be a better option in a case like this as I believe it'll allow some 'discussion' in front of the presiding officer. He will then judge what is 'reasonable', and I really think that Citroen can be made to look VERY unreasonable here on a number of issues; (a) it's a fault they DO know about. (b) It's a fault that's very common - one guy on that thread was told by ONE dealer they'd sold over 20 fuseboxes for that model... (c) It is not reasonable to have a design that can cause such costly devastation to an electrical system just because the owner MAY possibly have not used enough washer additive! (d) It is not reasonable for Citroen to have kept this information to themselves rather than helpfully informing all their car's owners to keep the washer bottle well 'additived'! etc etc. What stage are you at now, John - have you had the repair carried out yet? If so, was it with the selling dealer? And how much did it cost? Good luck - keep us posted! Black Cherry from Devon

I am an Auto Electrician and I am Disgusted at the amount of Citroens and Peugeots that we are seeing with this problem, We have literally repaired dozens of these vehicles due to faulty washer pumps causing water to be pumped up the harness into the fuse box, This problem could have been avoided if Citroen had recalled all cars sold and simply replaced the washer pump which would have cost them or the customer around £20.00. I am sure that most Citroen owners would have been happy to pay a reasonable price to replace the defective pump if they had been warned about the damage it could cause if they refused to replace it. ? rather than end up with a bill for £1500 + to replace the harness, fuse box and washer pump. Citroen could also offer a repair kit to repair the harness rather than replace it if they wished to do so. ( I bet they wouldn't be happy having to cough up for the £1500 Repairs to 1000's of cars if they ended up having to do it as a warranty job ) Luckily for my customers, we have repaired lots of these and so far we have not had to replace any harnesses, we have replaced pins in the plugs, cleaned up the remaining pins, Swapped the pumps and fuse boxes and carried out our own method of stopping the water from pumping up the strands of wire. One consolation, is that if your Citroen doesn't suffer with this problem, it could suffer with a similar problem from the coolant thermostat sensor leaking which pumps water up to the engine ecu which then requires a new harness and ecu at around £2k. Tony from South Yorkshire

I am an Auto Electrician and I am Disgusted at the amount of Citroens and Peugeots that we are seeing with this problem, We have literally repaired dozens of these vehicles due to faulty washer pumps causing water to be pumped up the harness into the fuse box, This problem could have been avoided if Citroen had recalled all cars sold and simply replaced the washer pump which would have cost them or the customer around £20.00. I am sure that most Citroen owners would have been happy to pay a reasonable price to replace the defective pump if they had been warned about the damage it could cause if they refused to replace it. ? rather than end up with a bill for £1500 + to replace the harness, fuse box and washer pump. Citroen could also offer a repair kit to repair the harness rather than replace it if they wished to do so. ( I bet they wouldn't be happy having to cough up for the £1500 Repairs to 1000's of cars if they ended up having to do it as a warranty job ) Luckily for my customers, we have repaired lots of these and so far we have not had to replace any harnesses, we have replaced pins in the plugs, cleaned up the remaining pins, Swapped the pumps and fuse boxes and carried out our own method of stopping the water from pumping up the strands of wire. One consolation, is that if your Citroen doesn't suffer with this problem, it could suffer with a similar problem from the coolant thermostat sensor leaking which pumps water up to the engine ecu which then requires a new harness and ecu at around £2k. Tony from South Yorkshire

Hi Tony, thank you for your comments, above - they add a great deal to the discussion. I am one of the victims of this fault. It recently cost me a punishingly expensive £1,400 to have the whole harness, fusebox and (£20) pump replaced. Do you have any evidence that the pumps themselves are defective rather than the problem being caused by poor maintenance on the owners' part? Even if the owner did fail to maintain the pump correctly (although how one does is a mystery as there are no instructions in the handbook and the pump's failure would require its replacement) how can it be that it can squirt water up the wires into the fusebox? This basic design cock-up should have been corrected by Citroen (and, you say, Peugeot) years ago. You say you have your own method of stopping the water from pumping up the strands of wire - I'd love to know what it is so that I may prevent this happening to me again. Also, have you any tips on how to spot early the thermostat sensor leak which might cost me an additional £2K? Maybe the sensor needs to be replaced at regular intervals in the servicing schedule? Happy New Year to you and your team. Paul Briggs from Bath and North East Somerset

Just had the exact same issue with my Citroen C3 VTR 61 plate. Was out of warranty by 4 months. I was quoted £1600 initially but they said they may be able to recover the wiring in the harness which they did, in the end it cost me £520 the pump was £20 and fusebox £30 main cost was in the wiring and labour. Surely this is now such a common issue that Citroen should be recalling C3s and replacing the pump. For info the Citroen Garage said the seal on the pump had gone and water had leaked onto the wiring, capilliary action is how the water tracks up the wiring and into the fusebox. He said it looks like this has been happening for some time. I did ask what stops this from happening again to me and they said well its a new pump... Im nervous this could happen again, dont think i'll be keeping hold of the car for more than 2 years! Andy from North Yorkshire

Just had the exact same issue with my Citroen C3 VTR 61 plate. Was out of warranty by 4 months. I was quoted £1600 initially but they said they may be able to recover the wiring in the harness which they did, in the end it cost me £520 the pump was £20 and fusebox £30 main cost was in the wiring and labour. Surely this is now such a common issue that Citroen should be recalling C3s and replacing the pump. For info the Citroen Garage said the seal on the pump had gone and water had leaked onto the wiring, capilliary action is how the water tracks up the wiring and into the fusebox. He said it looks like this has been happening for some time. I did ask what stops this from happening again to me and they said well its a new pump... Im nervous this could happen again, dont think i'll be keeping hold of the car for more than 2 years! Andy from North Yorkshire

I have a 2010 C3 Picasso and I have paid nearly £700 in the last few months for fuse box replacement. I still had trouble with the service light flickering on and of so I took the car to my local main dealer where it is at this moment. I had the devastating call this afternoon telling me that I have to have the Windscreen washer pump replaced and the engine harness replaced. The cost being £2.000. Utterly distraught, I cant sell the car as it is, I cant use it as it is. The mechanic asked Citroen for a goodwill reduction but they have flatly refused. I don't know what to do, I know nothing about cars!!! Lynne. Lynne from Essex

I think that this problem probably stems from converting a LH drive design to RH drive, my daughter has had the same problem with her 5 year old RH drive C4 Picasso with a 3000 pound repair bill. I got very worried as I have a 2011 C3 Picasso, but I live in Spain and mine is LH drive, the screenwasher and pump are on the left ( standing in front of the car ) and the fuse box is on the riight, well away from each other. Alan from Spain

I think that this problem probably stems from converting a LH drive design to RH drive, my daughter has had the same problem with her 5 year old RH drive C4 Picasso with a 3000 pound repair bill. I got very worried as I have a 2011 C3 Picasso, but I live in Spain and mine is LH drive, the screenwasher and pump are on the left ( standing in front of the car ) and the fuse box is on the riight, well away from each other. Alan from Spain

The Washer pump is also on the L/H side looking from the front on R/H drives cars and the fuse box is on the R/H side at the opposite side of the car so the problem is nothing to do with being converted to R/H/D it is simply caused by the washer pumps going faulty and leaking water up past the terminals and pumping the water up the strands of wire up the inner wing, across the bulkhead and across to the fuse box. The washer pumps could not be any worse quality if they were made in China for £1.00 each. Tony from South Yorkshire

I suspect Tony (South Yorkshire) is right. This has nothing to do with the 'drive' of the car. It is 'simply' an issue of the water in the windscreen washer bottle finding its way to the MARRON plug in the fuse box, and causing carnage once it's there. HOW the water gets there, I dunno. Theories range from it being 'pushed' there by the washer pump, to it being 'drawn' along by electrical 'pull' - electro-Osmosis OrSomethingOrOther. This issue is shared by some Peugeot models, which are - of course - near identical to Citroens under the skin. The ultimate CAUSE of the problem, however, is unconfirmed, afaIk. The 'best' theory is that the water in the washer pump freezes, whether that's due to lack of anti-freeze, I dunno - and the resulting expansion causes the washer case to split. This then allows water in to the electrical plug area, and it is then 'transported' along a 1m+ length of cable to the fuse box. Citroen can then try and shout "Foul! It's YOUR fault for not adding enough anti-freeze." Whereas car owners are justifiably claiming there must be a 'design fault' that allows such a minor misdemeanour to cause up to £2 grands worth of damage to the leccy system. Citroen MUST know about this - it's all over the internet, and many dealerships have been tackled on it - but are simply shrugging it off. It'll take a legal claim by someone to make them sit up and listen. Black Cherry from Devon

Hi all, Just found this thread - I received the bad news about my 2010 Citroen yesterday with it's "random/freak accident" washer leak that has allowed water to penetrate the fuse box (engineer found it because side lights weren't working as drove into work area for it's small service). Current estimate of works from Citroen dealer is £1,200-£1,600 - to replace the entire fuse box, presumably the engine loom and the washer pump. The Citroen dealer has been asking Head Office for a % discount for this because of car history/service record/etc. Waiting to hear if they'll do this. So, reading this message thread, it's quite obviously not as "random" as they make out? Anyone that's been through this - do you recommend contacting Citroen Head Office directly? This will then add to any court evidence. I would be interested to know if anyone has progressed to the court stages as yet - in case this is something that I have to deal with. I'm definitely unhappy that even if I go ahead with repairs - I'll be left with a car that this can happen on again... Em from Bristol

My wife's C3 Picasso seems to be suffering from the common fault of water getting into the main under bonnet fuse box. Having read the reports on this website I decided to check the fuse box and lo and behold there was moisture that had rusted away several pins that was obviously the cause of no lights and other issues like engine management light occasionally flashing on. I have noticed that several pins are stuck in the connector block. Do hope that they will be easy to remove when I start on the replacement. I few observations so far that may be helpful to others. 1. There were 2 possible fuse boxes available according to my local dealer both like identical. It appears that the more recent models with daylight running lights is the one model while my wife's is the other HW designation. The VIN No. was unable to identify which was the correct one and neither did 2 further tel. calls to other Citroen dealers. One dealer actually said take both and try each. Oh yeah. Eventually several calls to Citroen UK and a 5 day wait provided me with the supposed correct HW model as the correct one for my wife's car. Since this one is almost £200 from the dealer, while incidently the one for cars with daylight running lights and some other extras is about £70. Makes sense, yeah. 2. Anyway I sourced a new one on E-bay for £90. I thought before it arrives I would check out the washer pump as this seems to be the suggested cause. I have some observations that may help. 1. Why does Citroen insist on using 3 different fixings that require 3 different tools to remove the plastic wheel arch liner? 2. I observed the pump for signs of water when it was in function, nothing appeared to me wet. BUT I took the electrical connector off and noticed moisture BUT beware I'm not totally convinced that is where the fault lies as when I looked up in the wheel arch I noticed drips of winscreen washer liquid dripping from the rubber tubing near a connecting join between 2 pieces. So folks could this be a cause of water dripping down onto the electrical connector rather than from inside the washer pump. I shall buy a new pump and fix the join before a new fuse box is installed. Hope this helps someone other than my wife who hopefully will get her car back soon......when she stops nagging....! NORMAN WILLIAMS from Bristol

Well the wife has stopped nagging and I've taken up the challenge of replacing the C3 Picasso Fuse box. Good news is that if you take your time and work methodically it will take about 45 min. As usual there are several plastic holding clips on the sides of the fuse box frame. One at the back lefthandside, another on the right handside middle of the fuse box body and the final one nearest to you on the lefthandside. Usually a small flat screw driver just carefully easing apart each clip. Don't forget to disconnect with a socket spanner the earthing connector at the front middle before easing up the fuse box from the connecting clips. The big surprise is that there is another block connected to the underneath of this fuse box that you are replacing. This can be detached and then reattached to the new fuse box by just easing off the 2 plastic snap connectors on each side. Look at the new fuse box and you will see these 2 connector points. Reconnection is just the reverse of dismantling. New fuse box should snap back into its place and then reconnect earth point nut with the socket spanner. All there is left to do is just re-connect the 5 separate plugs including the one which is the problem socket plug. Now comes the difficulty, if any of the original tiny pins from the Marron marked socket have jammed/rusted into the socket holes you will have a challenge. I haven't solved this very last task. YET SO IS THERE ANYONE OUT THERE WITH A SUGGESTION OF HOW TO EASE THE TINY PINS OUT OF THE PLUG SOCKET WITHOUT CAUSING DAMAGE.??? Maybe when I get that done, the job will be finally sorted and the wife can find something else to nag about...! Norman Williams NORMAN WILLIAMS from Bristol

Well the wife has stopped nagging and I've taken up the challenge of replacing the C3 Picasso Fuse box. Good news is that if you take your time and work methodically it will take about 45 min. As usual there are several plastic holding clips on the sides of the fuse box frame. One at the back lefthandside, another on the right handside middle of the fuse box body and the final one nearest to you on the lefthandside. Usually a small flat screw driver just carefully easing apart each clip. Don't forget to disconnect with a socket spanner the earthing connector at the front middle before easing up the fuse box from the connecting clips. The big surprise is that there is another block connected to the underneath of this fuse box that you are replacing. This can be detached and then reattached to the new fuse box by just easing off the 2 plastic snap connectors on each side. Look at the new fuse box and you will see these 2 connector points. Reconnection is just the reverse of dismantling. New fuse box should snap back into its place and then reconnect earth point nut with the socket spanner. All there is left to do is just re-connect the 5 separate plugs including the one which is the problem socket plug. Now comes the difficulty, if any of the original tiny pins from the Marron marked socket have jammed/rusted into the socket holes you will have a challenge. I haven't solved this very last task. YET SO IS THERE ANYONE OUT THERE WITH A SUGGESTION OF HOW TO EASE THE TINY PINS OUT OF THE PLUG SOCKET WITHOUT CAUSING DAMAGE.??? Maybe when I get that done, the job will be finally sorted and the wife can find something else to nag about...! Norman Williams NORMAN WILLIAMS from Bristol

Well the wife has stopped nagging and I've taken up the challenge of replacing the C3 Picasso Fuse box. Good news is that if you take your time and work methodically it will take about 45 min. As usual there are several plastic holding clips on the sides of the fuse box frame. One at the back lefthandside, another on the right handside middle of the fuse box body and the final one nearest to you on the lefthandside. Usually a small flat screw driver just carefully easing apart each clip. Don't forget to disconnect with a socket spanner the earthing connector at the front middle before easing up the fuse box from the connecting clips. The big surprise is that there is another block connected to the underneath of this fuse box that you are replacing. This can be detached and then reattached to the new fuse box by just easing off the 2 plastic snap connectors on each side. Look at the new fuse box and you will see these 2 connector points. Reconnection is just the reverse of dismantling. New fuse box should snap back into its place and then reconnect earth point nut with the socket spanner. All there is left to do is just re-connect the 5 separate plugs including the one which is the problem socket plug. Now comes the difficulty, if any of the original tiny pins from the Marron marked socket have jammed/rusted into the socket holes you will have a challenge. I haven't solved this very last task. YET SO IS THERE ANYONE OUT THERE WITH A SUGGESTION OF HOW TO EASE THE TINY PINS OUT OF THE PLUG SOCKET WITHOUT CAUSING DAMAGE.??? Maybe when I get that done, the job will be finally sorted and the wife can find something else to nag about...! Norman Williams NORMAN WILLIAMS from Bristol

Sad to say I have found out I have the same issue. Thought I would give changing the fuse box a go before I had to spend £1300 on a complete repair. Can anybody give me the heads up on how to get those little pins out of the marron socket? I have already managed to locate the damage and my nails are getting wrecked. Help appreciated. Fio from Wiltshire

Similar issue with C3 Picasso, no electrical faults that i can find yet but the Service Light came on intermittently and now permanently. Assume my it's the fuse box and it will go eventually. Took it to my Citroen dealer and they could find no faults but couldn't turn the Service light off (they suggested disconnecting the battery overnight to reset the management system !) Was thinking about trading it in anyway, this has now hurried up my decision as i' don't want a 4 figure bill ! Goodbye C3 Picasso, it's been fun but I won't be buying Citroen again ! BRIAN from Caerphilly

Submitted: 13/12/2012 15:12:41 | ID: 65463

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Marcus Whereat, Yorkshire

Citroen C3 2007

I was driving along in my Citroen C3 when a front suspension spring and upper mounting point failed. The spring dropped and wrapped around the drive shaft. There is nothing to stop the spring dropping, is this a design fault? (airplay+)

Answers

Citroen are aware of this spring problem around this year of manufacture and state its due to a batch of bad springs, but they still continued to play with customers lives by only recalling certain vin numbers, you can get catch collars fitted to the shock to catch the spring when it goes, this was originally done as a poor recall solution. I would take your car to a Citroen dealer and argue the toss for a full repair and catch collars fitted to both sides free of charge. Many people have had this repaired outside of warranty for free due to this being a common occurrence and to most probably avoid a law suite. Check the VOSA web site for the actual recall John Johnston from Lancashire

I've had the same issue... what year was your car? mine is 2015... neil mccabe from Hertfordshire

sorry - just noticed - 2007... neil mccabe from Hertfordshire

Submitted: 06/06/2013 10:10:54 | ID: 59384

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viv.wtay, North Yorkshire

Citroen C3 Picasso

Ive been reading about the water sloshing in the dash when driving and this is happening to me in my car also my fans and rear screen heater keep stopping working. Sometimes when cornering, as well as hearing the water sloshing it also sounds like sand moving too. This is only on the drivers side. The fan is noisy at times too. Could the water and fans not working be connected? Any ideas as to what is going on with the fans please?

Answers

I had the same problem. If you lift the bonnet and look up behind where the pollen filter is (left hand side), you'll see a small recess area in the bodywork where the water is collecting. There is a drain hole at the bottom of the panel which has become blocked with dirt/debris. You need to clear this out and remove any dirt that is stopping the water from draining away. I used a length of tube to drain and then reached in with a rag to clear. Stupid design but easy to solve once you know what is causing it. Matt Ryan from Bedfordshire

I had the same problem. If you lift the bonnet and look up behind where the pollen filter is (left hand side), you'll see a small recess area in the bodywork where the water is collecting. There is a drain hole at the bottom of the panel which has become blocked with dirt/debris. You need to clear this out and remove any dirt that is stopping the water from draining away. I used a length of tube to drain and then reached in with a rag to clear. Stupid design but easy to solve once you know what is causing it. Matt Ryan from Bedfordshire

I total agree with this Answer, when i purchased my car I had water whooshing from side to side for weeks and did not know what was wrong, i even had a large amount of water in the well of my passenger seat, I took it into my garage and as you say the filter was well and truly blocked with Leaves and debri, it was cured as soon as it was cleared with no more problems alan from Staffordshire

Submitted: 30/03/2015 22:09:29 | ID: 114088

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william macdonald, Highland

Citroen Berlingo

When I try and change into 4th gear it grinds and is very stiff to change if I am gentle and slow it will go to 5th without grinding what is the proplem and how can I resolve it without spending to much money thank you.

Answers

I have the same problem with my van its a 13plate and has only done 40,000 mile. same problem struggling to put it into 4rth gear sometimes grinds will go in easy at time and needs a good push. will be taking my van in to the garage today as it is still under warranty mark dustan from Cornwall

Submitted: 01/05/2016 09:24:34 | ID: 131022

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FRANK, Fife

Citroen Xsara

LOCKING DOORS WITH FOB THEY LOCK THEN UNLOCK. HOW DO YOU FIX IT

Answers

The light grey diaphragm which has the buttons moulded integral to it could be perished resulting in two buttons trying to work simultaneously. I bought a second hand fob from car breakers and put good button half onto the key and circuit board half making one good fob from two. Works like new, cost approx. £10. Malc from Poole

Submitted: 11/12/2015 13:00:17 | ID: 124597

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Sam Badejo, England

Citroen C4 Picasso 2007

My little girl pressed something in my Citroen C4 Picasso and now the side mirrors that easily open up when the car is opened now do not open up. The lights by the mirror are now on and I now drive with the side mirrors folded up. Please can anybody tell me what I can do? Thanks.

Answers

On the driver’s door there is a a switch that slides to select left or right wing mirror. It has been moved towards you. From the central position push it away from you and nor from England.

Thank you Mark James - Just had the missus in a panic on the phone. Your solution works! Chaz P from England

Wel, isn't the internet great - ask a question and someone will have had the same problem. I just experienced the same problem with my C4 and thought I had to god to the Car Service. Thanks a lot for sharing your experience. tjalfefar@gmail.com from Denmark

Submitted: 16/07/2013 16:23:59 | ID: 66086

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Julie Dwyer, Warwickshire

Citroen Xsara Picasso 2002

I have a problem with my Citroen Xsara Picasso`s digital display. I`m unable to see my speed, petrol and temp gauges as the lights seem to have gone off, but when the sun shines on it I can see them. Does the display light up via a bulb or is it more serious than that?

Answers

Hello, yes, it has a lot of bulbs behind the digital dash display and can be replaced Andy from Cheshire

It’s loads of little bulbs, easy to replace, but if all one side, check the fuses Karen Whent from Essex

On the righthand side of the steering wheel are a set of switches, to the left of the knob that controls the headlight beam height. The two switches control the brightness of the dash board lights, pressing the top one over and over again will increase the brightness, the bottom one will decrease the brightness. Hope this helps Alan Langham from Warwickshire

I’ve got the same problem bit on the other side. Can anyone help please? Amber Brown from England

Hi Julie mine did the same about 8 weeks ago on the motorway.. I contacted a friend who used to work for Citroen and he told me to disconnect the battery for 2 mins and then reconnect it and it worked .. been fine since.. hope this helps. Andy from Lancashire

Hi Julie mine did the same about 8 weeks ago on the motorway.. I contacted a friend who used to work for Citroen and he told me to disconnect the battery for 2 mins and then reconnect it and it worked .. been fine since.. hope this helps. Andy from Lancashire

I also have a similar problem. Was about to change the bulbs, but as Karen pointed out, if the whole of one side has gone, it's likely to be more than just bulbs. However,as far as I can see, one fuse supports ALL the dashboard bulbs. If so, it can't have blown.. Andy - if I disconnect the battery, won't I need the radio code to get the radio working again? This could be a problem, because I can't find one! MikeP from Devon from Devon

I also have a similar problem. Was about to change the bulbs, but as Karen pointed out, if the whole of one side has gone, it's likely to be more than just bulbs. However,as far as I can see, one fuse supports ALL the dashboard bulbs. If so, it can't have blown.. Andy - if I disconnect the battery, won't I need the radio code to get the radio working again? This could be a problem, because I can't find one! MikeP from Devon from Devon

Did you ever solve this? I'm having a Xsara Picasso 2009 - the right side display is completely dead. Tried to disconnect battery for 10 min - didn't help. Very frustrating - can't see radio channels and outside temp. Jesper from Denmark

Did you ever solve this? I'm having a Xsara Picasso 2009 - the right side display is completely dead. Tried to disconnect battery for 10 min - didn't help. Very frustrating - can't see radio channels and outside temp. Jesper from Denmark

they have a series of bulbs held in by a Socop make bulb holder (Cit part No 6112-56).. should be able to get them at Hal Fords ot online R Evans from Caerphilly

SOLVED IT! Bought 4 new W1.2W bulbs (£6) and changed all 4 in the right side. Now it's as good as new. Two of the old ones was black. Did not test if all 4 was broke. Left side is now a bit more dull, but perhaps one bulb is broken there ? Jesper from Denmark

have same problem with dash lights,went to change some bulbs today,made it worse,then i went back in and cleaned metal surfaces and tightened side clip on bulb holder tighter when put back in lights o.k ,just need to get the dull /brightness to work now,anyway its worth a try all the best ,arrrrrrrrrrrrrrr Ray Nadin from Lincolnshire

Submitted: 03/01/2013 14:57:30 | ID: 66725

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Stephen mills , Neath Port Talbot

Citroen C3

Could P0420 catalyst below threshold bank 1 code error be ecu water temp sensor? Both lambda sensors and cat ok, as well as coil pack and injectors. Car runs fine, but engine light soon comes back on after code erased.

Answers

If it's a diesel your EGR valve may need cleaning. Ivan from Lancashire

Submitted: 09/10/2014 00:50:11 | ID: 104309

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catherine malcolm, Spain

Citroen C3

Purchased the Citroen C3 semi automatic second hand about 6 months ago. Did not have it very long before it started to come up with faults on the dashboard, ie faulty brakes, faulty air bag, faulty ABS, faulty light sensor. It then goes into a mode where it revs and jerks while driving, sometimes stops altogether and won't start again. Have had it at a few different mechanics who complete a diagnostic check and supposedly clear the faults, but the problem still persists and seems to be getting worse. At a loss now as to what to do as a mechanic does not seem to know how to fix it. Any ideas please?

Answers

Faults need reading properly. Just clearing the codes does not cure the problem. A code reader will tell you where the problem is. Ivan from Lancashire

Submitted: 26/10/2014 12:57:08 | ID: 105142

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francis, Bedfordshire

Citroen C3

I`m adding water all of the time which costs me a lot?

Answers

That could be a head gasket. Check any water coming out of the exhaust and any water under the car when parked. may be nothing more than a burst pipe Ivan from Lancashire

Submitted: 27/10/2014 09:15:31 | ID: 105171

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hendrik, Brazil

Citroen C3

I have a 2005 c3 the fuel gauge stop working ,the airbag light came on and it jerks when you accelerate. I took it to different mechanics and they seem to be baffled. Does any body have the same problem and know how to fix it.

Answers

Had the same problem in my C3 with jerking on acceleration, had a good service, changed the fuel filter and fuel pressure sensor. Apparently it's a common problem Steve from South Yorkshire

I have jerk problems which turned out to be No 1 fuel injector. Changed it and problem went. Fuel guage is in the pump and can only be dealt with by changing the pump assembly. The fuel filter on mine is also integral and all come in one unit. To deal with airbag light you need the codes reading to tell you the problem Ivan from Lancashire

Submitted: 31/10/2014 16:05:30 | ID: 105412

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Paul, City of York

Citroen Relay

Can you help I need to remove the windscreen washer pump, have removed bolt in engine bay also wheel arch protector but am unable to see how to get bottle out. Do I need to take front bumper off ??

Answers

Paul you shouldn't need to get the bottle out.. the pump is push fit into the bottle with electrical connector and small gauge rubber hose that goes to the jets.. pull upwards to release and then tilt towards the engine to remove.. agred it is a close space with the PAS reservoir but it should be possible. R Evans from Caerphilly

Submitted: 14/06/2016 17:33:17 | ID: 132667

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Paul, Milton Keynes

Citroen Dispatch

Fitting after market reverse sensor need to know what colour wire is reversing wire to tap into

Answers

Hi I have a Citroen dispatch 58 plat the wire on mine is brown Lee from Bristol

Submitted: 15/02/2016 14:38:18 | ID: 127631

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paul hanger, Dorset

Citroen Berlingo Multispace

Hello, Can someone help please? I have a Berlingo 1.4 petrol multispace. year 2001. The indicators are flashing fast. I have checked all bulbs and working fine. Also the hazards are working normal. Is there a flasher unit on these and if so where would i find it? Thanks Paul

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Hi Paul, sounds identical to the fault I just fixed on one of these today, does the car have a tow bar? If so there's a good chance the tow bar wiring is causing this fault. I was quite lucky and got away with just replacing the socket as the wires had corroded inside. Worth a try as apparently this is quite a common fault. Hope this helps jack from Dumfries and Galloway

Submitted: 09/04/2016 09:43:32 | ID: 130144

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ZE, Lancashire

Citroen DS3

Hi, I have a 1.6 petrol engine and at 70mph the rev count is at 3500. I was just wondering if this is about right? It seems high to me.

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depends what gear your in ! R Evans from Caerphilly

5th gear and ...no I don't have 6 gears! ZE from Lancashire

Submitted: 09/06/2016 08:25:34 | ID: 132487

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George Macnab, Norfolk

Citroen C5 2007

My radio keeps rebooting. The small red light above the sos button lights when it does that and goes out when the radio turns itself back on. Any ideas why? The whole display screen goes black at the same time. The Citroen logo then displays as the radio is rebooting and then it goes back to showing whichever display was there before it turned itself off. Several times a day it does this. I use it as a taxi and so am in the vehicle all day. (VTX+)

Answers

Hi, did you find out what caused the problem of your radio rebooting? Mine does the same Christine Goldson from Lincolnshire

Hi, I had the same fault with my C5 (’08 Plate). It was recified by the main dealer who updated the onboard computer software. Apparently, the initial factory download contained a few bugs. As soon as this was done (with new navigation map layout in the update), all was sorted and I’ve never had a problem since. My local main dealer couldn’t initially repair the problem until I insisted they contact Citroen Technical in France and received resolution. Hope this helps Rod Nicholls from Devon

Hi Rod, Just wondering how much this update set you back. Main problem with my 2008 navidrive RT4 is the CD player keeps jumping and changing the song. The stereo turns itself on and off, if you use the voice command it freezes and it's even been known to affect the parking sensors. I'm hoping what you had done will correct the issue I'm having. Chris from Berkshire

Submitted: 22/12/2010 15:27:49 | ID: 77333

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Paul hewett, Berkshire

Citroen Xsara Picasso

Hi there a message just started to come up it says inactive overs speed warning haven't a clue ,

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I don't know the ans fREDDY from South Africa

Submitted: 21/05/2016 14:33:01 | ID: 131814

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Reza, Greater London

Citroen Nemo Multispace

I get this message keeps displaying " check transmission" and followed by " refer to handbook" with red gear box logo on my dash display, where my gearbox seems to be functioning fine, i own Nemo Multispace 2011, has any other Nemo Multispace owner experienced this and what you have done about it, many thanks,

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It's happening the now with my car , took a hour to get home from a 10 min journey ,think it's the clutch Joyce from City of Glasgow

Submitted: 01/01/2015 23:18:43 | ID: 108739

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Andrei, Berkshire

Citroen Relay

Hi all, Could anybody please tell me what to use for sealing the windscreen scuttle? Whenever rains, a lot of water goes to the engine. Many thanks in advance!

Answers

Seems a common issue.. I have the same problem but haven't had a look at it to resolve it yet... if I do resolve it I will let you know. The rubber band across the top should do the job but over time mine has distorted and I am wondering whether there is a clip broken underneath.. only way to check is to remove the wiper arms and scuttle altogether R Evans from Caerphilly

Andrei.. had a look.. and and even without completely removing the scuttle, I can see that at least three of the fastening clips are broken.. a good chance that's what's happened to yours. Anyway.. popular auction site research....n the Citroen part number is 8251-EN and the peugeot version is 856540.. search on "citroen part 856540" and you'll get options and a few will be of pack of 10 for less than £2 There are 10 clips in all to fix the top part of the scuttle and this pulls the softer rubber seal against the windscreen... I've ordered some and will fit them when they arrive.. will update you further R Evans from Caerphilly

Many thanks for your help, Mr Evans, much appreciated. I've just ordered the clips. All the best! Andrei from Berkshire

waiting for mine.. should be today or tomorrow.. meanwhile, I hope it doesn't rain. When you get round to doing the job, take out your wiper mechanism and clean and lubricate it.. the rain will have caused some corrosion there !.. easy job, unclip wiring harness and three bolts hold it in place. Furthermore... when you take the scuttle off, you'll almost certainly find clips missing or broken, but you may well find some of the locations where the clips fit to the scuttle are cracking or broken... they are suitable plastic to be melted back together using a soldering iron. but be careful not to put hot iron through scuttle.. I had to fix five of mine .. that's half !!! R Evans from Caerphilly

Changed the plastic clips, straightened out the plastic scuttle a lot (it had warped due to several years of not being fixed properly) and put it back together.. MASSIVE improvement, but scuttle had warped just a little too much so I have applied a very small bead of black silicone just to finish off the seal.. works fine and seal is now good... water tested... PS.. when you get to do it.. take the bonnet off.. not as difficult or heavy as you'd think.. makes re-fixing the scuttle a hellish sight easier. R Evans from Caerphilly

Exactly like you said, Mr Evans: several broken clips. I changed them and sealed it with silicone. It's as new! Plus, removing the bonnet was a great hint...Thank you for your time, much appreciated! If there's a way to get in touch to pay you for the advice and all, please let me know, as I've got a couple more questions ( one regarding to gearbox oil changing) and I don't want you thinking that I'd be an ungrateful chap. Kind regards, Andrei Andrei from Berkshire

Andrei.. . Gearbox oil.. drain completely underneath the gearbox sump.. a SQUARE key is used.. then refix the plug and refill with 3 litres of 75W80 gearbox oil.. don't go over the 3l.. even leave it at 2.8l. There is no system available to top it up if it's been leaking.. drain it fully then refill. The drain plug is at the bottom of the gearbox and the refill point is found by opening the bonnet.. there's a plastic vent plug on the top of the gearbox that you'll prob have to push a few pipes out of the way to see it. Use a thin plastic pipe fixed to a funnel to pour the fluid in slowly. 75W80 is thin enough that it doesn't clog in the pipe. Pay??? that's what these forums are about.. we help eachother, mate. Contact me on fb1051 at btinternet dot com for any other stuff.. and don't be surprised if I ask for your chassis number.. it will help me uniquely identify the construction of your vehicle to be sure I have the right procedures for your vehicle. R Evans from Caerphilly

Submitted: 22/05/2016 13:42:06 | ID: 131876

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M. Gilliam, Wiltshire

Citroen Relay

Pulled up and parked. Van now turns over fine -will not start. has fuel and says no fault codes found. Any ideas -possibly the immobilizer?

Answers

Is the immobilizer light on? Eddie from Cheshire

Submitted: 22/05/2016 08:10:01 | ID: 131856

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Dave, East Sussex

Citroen Relay

Anyone know how to open the bonnet, have pulled the handle in the cab but won't release the catch ? Any ideas

Answers

The cable has stretched on mine but I can usually open it with a bit of messing around. Push the centre of the bonnet down to push it right into the catch. Then literally yank the handle inside if it doesn't pop first time repeat. It always works within 3 attempts on mine Roger from Essex

Use two people.. one push the bonnet down while the other pulls the catch. reasons that cause this can be... lube the catch mechanism with white grease or copper grease..lube the inner cable with engine oil... adjust the position of the catch mechanism... it could be too tight And the rubber buffers may need adjusting R Evans from Caerphilly

Submitted: 02/06/2016 21:07:22 | ID: 132307

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John Breen, Merseyside

Citroen C4 Grand Picasso

We're is the front indicator bulb located on a citreon grand Picasso

Answers

On the front light cluster within the engine bay is a number of rubber covers. Removing the largest of these gives you access to the indicator lamp located nearest the bottom. Follow the wiring within. Alistair from East Dunbartonshire

Submitted: 22/06/2014 15:43:52 | ID: 98240

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Jay, Essex

Citroen Berlingo

my car starts an runs ok but sounds like it's running on 3 cylinders

Answers

get it checked out by technician.. it may well be running on 3 R Evans from Caerphilly

Submitted: 02/06/2016 00:18:12 | ID: 132265

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adam, Worcestershire

Citroen C3 Pluriel

Hello i bought my 2003 citroen pluriel 1.6 semi automatic ride a few weeks ago. The car was fine just three short beeping in first gear all the time. Now sometimes when iam in trafic the car wont go in first gear. I have the snow flake simbol flashing for a while and then if iam lucky then its starts. Its very annoying specially when you at the roundabout ready to go. Any idea what shoud i do? I tried reseting the gearbox with remiving the battery then pressing the brakepedal for a few minutes but the problem still exists. I dont know what that 3 short beep trying to tell me! Please help me!

Answers

Have you found a solution to this please? I have the same problem and have got the car parked up now as am not sure what to do with it. Markus Tomkins from Bedfordshire

Submitted: 16/05/2016 13:33:31 | ID: 131585

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Jason Ramsurn, Shropshire

Citroen DS3

Hi, i have a 2011 model which i bough last July with 23k miles on the clock. During that time i have had the EML come on 3 times, each time whilst idling shortly after startup, and the engine enter limp mode. The AA and an independent garage have ran the diagnostics and apparently the ECU is returning a false misfire on cylinders 1 and 4. So the ECU thinks the engine is misfiring when it isn't. Is this a common fault? The garage suggested taking to Citroen as they thought this was an usual fault on a car of this age and mileage. I did take it to Citroen but they wanted over £70 to run a diagnostic check when i already had the codes written down and ready to give them so was reluctant to pay that. So as it stands i have a car which I am always a little nervous of when the engine is cold.....

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Hi, read your post and had to get in touch as I'm having Dame problems,my ds3 is the same year. I've got I hate driving to far case it gets worse, if you have had the problem sorted could you let me know what I can do next please x bk Wendy thomas from Swansea

Hi I've got the 2011 ds3 sport and had cylinder coils 1+4 replaced twice as diagnosed and Still got the problem. If I don't keep accelerating it will loose power especially when running engine for first time and engine management light comes on. (Also changed spark plugs) ?? still no joy. Worse in winter if I put heating on and defrost windows accelerating is a must.....really gets you down Yvonne from City of Glasgow

Submitted: 18/04/2016 13:32:09 | ID: 130539

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Neville Windsor, Kent

Citroen C3

I have just bought a C3 Platinum Puretech S/S S-A 5 Door hatchback with touch screen controls and don't know how to turn off the radio. Please advise.

Answers

Mute it by pressing the volume up and down at the same time R. Bevis from Hertfordshire

Submitted: 07/05/2016 21:27:42 | ID: 131287

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