CITROEN questions and answers: find help and give advice

Ask and answer questions on a variety of CITROEN models. Help and advice on everything CITROEN. Feel free to ask and answer as many CITROEN-related questions as you wish.

Buy used imageBuy new / nearly new imageContract hire image

Search the questions and answers section:

Below are the latest CITROEN questions answered by visitors to RoadTestReports.co.uk. To supply an answer yourself simply click on the "Answer this question" link underneath each question. Alternatively, if you want to ask a question, simply click on the link below.

Ask a question now

Michael Dolan, Cheshire

Citroen Relay 2002

The speedometer on my Citroen Relay has stopped. I’m being told it may be a sensor problem but I don’t know how to locate it... Has anybody got any ideas?

Answers

I had exactly the same - intermittent power, caused by water corroding the wiring through slight gaps in the screen washer jets on the bonnet. I hope that my distance driving keeps the engine hot, as I don’t want to have to fix that again Michael Aronson from Kent

Did you have any luck with a solution? Our 2003 Relay vans speedo hase stopped working: goes to zero, then bounces up to 80 or 100 then down again, then settles for a while at correct speed then all over the place again, then zero, etc. etc. Any ideas gratefully received. James Tweedie from Angus

Did you have any luck with a solution? Our 2003 Relay vans speedo hase stopped working: goes to zero, then bounces up to 80 or 100 then down again, then settles for a while at correct speed then all over the place again, then zero, etc. etc. Any ideas gratefully received. James Tweedie from Angus

Submitted: 30/01/2012 13:56:44 | ID: 73972

Answer this question

John, Renfrewshire

Citroen C8 2003

I have a problem with both of my Citroen C8`s front indicators, they are not working. I changed the bulbs and they worked for a few hours but are not working any longer. Do you know if I need to change the whole headlight unit or can I just replace the indicator bulb holders within the headlight unit? Thanks.

Answers

You can solder de contacts from de indicator bulb holders Bjorn from Belgium

Submitted: 10/02/2014 12:16:40 | ID: 68175

Answer this question

Keith, North Lincolnshire

Citroen C8

Hi I've got a Citroen C8 which developed a fault last night. We had been driving down the motorway at about 70, when we had to come off for a diversion. We slowed down for traffic and an error came up from the management system Depollution System Faulty Risk of Particle Filter Blocking I drove home, another 40 miles, but the car wasn't as responsive as before. Any suggestions? Thanks Keith

Answers

same happened to us a few years ago. AA man ran a diagnostic and reset the engine computer and its been fine ever since. He said it might have been a spark plug out of sink due to changing gear at wrong revs. j mukherjee from North Yorkshire

same happened to us a few years ago. AA man ran a diagnostic and reset the engine computer and its been fine ever since. He said it might have been a spark plug out of sink due to changing gear at wrong revs. j mukherjee from North Yorkshire

There's a kind of fueltank with a dieseldope that mixes de dope with your diesel for cleaning you're particle filter there's gonne be some kind of glitch of mallfunction just try to reset the ecu and drive on the highway on 4th great about 3500 rpm about a 30 min that will regenarate the filter Bjorn from Belgium

Submitted: 14/08/2014 09:39:03 | ID: 101461

Answer this question

Tony Goodwin, North Lincolnshire

Citroen C8

The dashboard lights on my c8 are very dim. Is there a fix for this?

Answers

There's a button behind you're steering wheel when you pressed it repeatedly you see you're daschboard light wil be undimmed Bjorn from Belgium

Submitted: 24/03/2015 17:21:45 | ID: 113768

Answer this question

steve, Essex

Citroen C8

I have a Citroen C8 hdi auto which intermittently revs to about 2000rpm until you switch off and restart, then no problem for a couple of weeks, or it will do it every day. Now a gearbox fault has appeared in the display. I have spent hundreds of pounds with garages who have changed egr valves, filters, fuel caps. Help?

Answers

Cranckshaft sensor is located on de gearbox on top of it srewd in with to bolds Bjorn from Belgium

Submitted: 06/02/2015 14:13:47 | ID: 110999

Answer this question

lloyd, West Sussex

Citroen C3

The driver`s door has 'just' started to make a cracking sound when opening [but not closing]. Any ideas?

Answers

Check your door hinges, the screws might be loose or try some Q20 for dry hinges. Dominic from Dominican Republic

Check your door hinges, the screws might be loose or try some Q20 for dry hinges. Dominic from Dominican Republic

Submitted: 27/02/2015 15:37:37 | ID: 112437

Answer this question

D J McIntyre, Lanarkshire

Citroen C5 2001

I have a Citroen C5 and the speedometer gives the wrong reading but the rev counter is okay. I have been told it`s a sensor on the gearbox but I can`t find it. Also I`ve been told that the sensor is behind the speedo, does anyone know?

Answers

Hi ya. I had the same thing happen to my 2003 c5 hdi. You can test to see if you speedos stepper motor if faulty by changing it with the one on the rev counter. Sounds tricky as the clocks have to be removed and taken apart but believe me its very very very easy. All you need to remove the clocks are 2 credit cards or in my case a subway loyalty card and an AA card, lol. Sit in the driver’s seat and lower the steering wheel and pull it out as far as it will go. Now on the clocks around the clock glass there is a black plastic trim, At the bottom of that trim you will see 2 small dimples / indents (1 either side along the bottom) Now push your cards under them dimples (1 card under each) push them till they wont go any more. Now that has realised the clocks, just hold the 2 reset buttons that stick out of the speedo glass (the ones you use to zero your trip meter and so on) Now just slowly pull the set of clocks forward (they should come out very easy, takes under a min) Now the clocks are out you just need to realise the clip and remove the wiring plug from the clocks, you will soon work out how the plug comes off. Now take the clocks inside along with your screw driver set and you all ready to go. You will see some screws on the back of the dials, Remove them and remove the back, now you will see the other bit is clipped around the outside, Prise them apart with a flat screwdriver, don’t be scared, it won’t break. Once the clocks are apart pull the needle off the speedo and rev counter, now turn the clocks over again and you will see the 2 stepper motors for the speedo and rev counter (they are right behind where you pulled the needles off) There are 2 little plastic tags that gently need to be spread then the motors can be pulled out, Just swap the speedo one for the rev counter one and put it all back together. I know it sound tricky and hard when you read it but believe me it’s so easy, First time i done it only took me half hour from start to finish. I ended up getting a new stepper motor off eBay for £23. That would be the best way to see if your speedo is faulty of the speed sensor. I am not sure where the speedo sensor is on the c5 though. I know on some French motors the speedo picks up the speed from the abs sensors or traction control sensors. Let me know how you got on. Kind regards Adam Fenn from Norfolk

Mine was exactly the same, the speedo still moved, but it was showing 10 mph out all the time. All I did was remove the clocks then moved the pointer manually to the zero mph position and it’s been ok ever since. Hope this helps. Steve from Durham

Perfect instructions! Mine was even easier ... no screws just clips, so good to have such clear and concise instructions, Thank you very much. Cric from Gwynedd Cric Peters from Gwynedd

Perfect instructions! Mine was even easier ... no screws just clips, so good to have such clear and concise instructions, Thank you very much. Cric from Gwynedd Cric Peters from Gwynedd

Submitted: 21/01/2013 12:08:43 | ID: 88959

Answer this question

Pete Guy, Essex

Citroen Berlingo Multispace

My Belingo consul car shows an icon facing right, two arrows icons, either end and a lollypop icon at the rear of the car and 64 26 miles underneath! Does anybody know what this means? Many thanks Pete

Answers

hi, i,m hoping someone has told you whats wrong as i have the same except numbers are 62 14, its been bugging me for a month and i,m using the car as little as possible, please let me know what the outcome was as the mechanics i know haven't a clue, just state its a warning? thank you juliet edwards from Brighton & Hove

hi, i,m hoping someone has told you whats wrong as i have the same except numbers are 62 14, its been bugging me for a month and i,m using the car as little as possible, please let me know what the outcome was as the mechanics i know haven't a clue, just state its a warning? thank you juliet edwards from Brighton & Hove

Submitted: 09/11/2014 16:39:30 | ID: 105938

Answer this question

jean dove, Durham

Citroen Xsara Picasso

bought car 2nd hand from a small garage a week ago, was making a whirring noise when changing gears but once in top gear stopped, man at garage said this is normal for citroen started to jump out of gear yesterday and now is making a horrendous noise if I try to change up from 1st gear and also if it is in neutral could you help with this and do we have any come backs on the garage please help

Answers

Yes of course you do contact your local trading standerds office if the dealer will not fix the fault or refund you money first good luck tony babester from Essex

Sounds like the gear box is on it's way out. I have a 57 plate xsara and you do sometimes get a clicking sound when changing gears. But not like you've said. gavinparkins@hotmail.co.uk from West Yorkshire

Sounds like the gear box is on it's way out. I have a 57 plate xsara and you do sometimes get a clicking sound when changing gears. But not like you've said. gavinparkins@hotmail.co.uk from West Yorkshire

Submitted: 07/03/2015 18:53:12 | ID: 112919

Answer this question

antony, Essex

Citroen Relay

Hi, I have had to replace the battery on my 2004 Citroen Relay 2.8 hdi and have to enter a code in the radio which I don't have. Has anyone any ideas what this code may be? I have 1_6 number buttons. Many thanks in advance

Answers

For almost all relay or jumper vans, the answer is on the Fiat forums, as the vans are all made in Italy Kayhannah from Kent

Submitted: 15/01/2015 16:15:47 | ID: 109605

Answer this question

steve, Kent

Citroen Relay

Can someone tell me where the dianostic port is on a Citroen relay van 1400 hdi 2002

Answers

There is a fuse box on right below the steering wheel, if you remove cover, the panel above should also push out, you can then see the diagnostic port. Kayhannah from Kent

There is a fuse box on right below the steering wheel, if you remove cover, the panel above should also push out, you can then see the diagnostic port. Kayhannah from Kent

Submitted: 15/02/2015 13:46:47 | ID: 111588

Answer this question

JOANNE WRIGHT, County Londonderry

Citroen Berlingo Multispace

My back centre seat belt locked and it won`t pass MOT. Is it possible to replace just the seatbelt or do I need a whole new backseat? Thanks.

Answers

Hi , you need to remove the seat from the car and position it such that the back of the seat is at the angle it would be normally be when upright in the car. The mechanism will then reset and you can refit the seat. In future before you lower the seat , make sure the centre seatbelt is fastened. Mike Fairclough from Lancashire

Hi , you need to remove the seat from the car and position it such that the back of the seat is at the angle it would be normally be when upright in the car. The mechanism will then reset and you can refit the seat. In future before you lower the seat , make sure the centre seatbelt is fastened. Mike Fairclough from Lancashire

what colour wire do I connect my parking sensors to ? ok from Warwickshire

Submitted: 19/01/2015 16:20:25 | ID: 109873

Answer this question

elaine, Surrey

Citroen C3 Picasso

My fuel cap opens (with key) but there is an inner lid (in white) quite a long way down, (can just about reach with my finger tip) which prevents fuel going in - had the car since October 2013 and never had this problem before. I'm driving on fumes, please help!

Answers

This is a safety feature that prevents fuel spillage if you roll your car. The correct pump should release the flap. If you look in your handbook, you'll see that you can import a release tool from countries that don't have modern filling stations. However, several companies sell a funnel that you can push in to the filler neck of your car. This releases the flap & allows you to fill up from petrol/diesel cans or a petrol pump that doesn't have the correct size nozzle. Remember, the diameter of the neck & nozzle are different for petrol & diesel to stop you filling up with the wrong fuel. Mark C from Leicestershire

This is a safety feature that prevents fuel spillage if you roll your car. The correct pump should release the flap. If you look in your handbook, you'll see that you can import a release tool from countries that don't have modern filling stations. However, several companies sell a funnel that you can push in to the filler neck of your car. This releases the flap & allows you to fill up from petrol/diesel cans or a petrol pump that doesn't have the correct size nozzle. Remember, the diameter of the neck & nozzle are different for petrol & diesel to stop you filling up with the wrong fuel. Mark C from Leicestershire

Submitted: 19/02/2015 18:42:23 | ID: 111916

Answer this question

jason, Swindon

Citroen Berlingo

Hi All I have a 2002 1.9 diesel Berlingo van got in it this morning turn the key all dash lights as per normal waited for the glow plugs to charge turned the key to start and it wont turn over? Changed battery and checked all fuses and still wont turn over. Everything else works fine. Also checked fuel cut out switch. Any ideas?? Thanks

Answers

Your glow plugs may need changing, mine did the same lee from Lincolnshire

Submitted: 22/01/2015 20:14:29 | ID: 110131

Answer this question

jennifer, West Midlands

Citroen Xsara Picasso

Hi im getting headaches shortly after starting to drive my 52 plate picasso 1.6 petrol cannot smell fumes, driving performance is not affected, and no strange noises, anyone know what could be causing this?

Answers

Carbon monoxide is odourless and can be lethal - it can also cause you to lose conciousness whilst driving. Obviously this could result in a fatal accident. I should have it checked out to be on the safe side - if it's not that, then perhaps an eye test? Doug from Bristol

Carbon monoxide is odourless and can be lethal - it can also cause you to lose conciousness whilst driving. Obviously this could result in a fatal accident. I should have it checked out to be on the safe side - if it's not that, then perhaps an eye test? Doug from Bristol

Carbon monoxide is odourless and can be lethal - it can also cause you to lose conciousness whilst driving. Obviously this could result in a fatal accident. I should have it checked out to be on the safe side - if it's not that, then perhaps an eye test? Doug from Bristol

Submitted: 18/03/2015 17:10:57 | ID: 113494

Answer this question

Sean, Cornwall

Citroen C4

My front left indicator has stopped working, the side repeater is fine, all others work too. Took the bulb holder out and put in the driver`s side worked fine, can't find any fuses relating to direction indicators in the Haynes manual or on a download. I'm tempted to go to my local Citroen dealership and pick their brains, any ideas?

Answers

Hi Sean, if you have the users manual the fuse layout can be found from page 118 - 122. You can download a copy here http://www.manualslib.com/manual/397811/Citroen-C4.html Peet from South Africa

Hi Sean you can find the fuse layout in the Users Manual from between page 118 and page 122. You can download a pdf copy of the Users Manual from http://www.manualslib.com/manual/397811/Citroen-C4.html Peet from South Africa

Submitted: 23/02/2015 19:08:11 | ID: 112201

Answer this question

David Stratton, France

Citroen C4

I have a Citroen C4 coupe. The battery was flat first thing in the morning. Bought a new battery and within a week the new battery was flat. Called out my local Citroen garage who said there was a power drain flattening the battery when the car was not in use caused by the computer not shutting down all the electrics, and when sitting in the car with everything switched off, a buzzing noise could be heard. They said that to stop this power drain the computer would need to be unplugged. Citroen say that the unit needs sending to Clarrion to find the problem. The cost of this is prohibitive. Meanwhile the Sat Nav along with all info and stereo are not working. Can anyone come up with a more realistic remedy? The car is a 2007 model. All help will be gratefully received.

Answers

Sounds like you have a relay that is stuck. Check the relays in the glove compartment inside the fuse box and also under the bonnet. Peet from South Africa

Submitted: 24/02/2015 13:59:25 | ID: 112247

Answer this question

Peet, South Africa

Citroen C4

I have a problem with my C4, when I am traveling at speeds between 75km/h and 90km/h and I accelerate or put the engine under power the car starts to shake viciously when I let go of the accelerator the car runs smoothly. I had the rear lower engine mount (back of engine where drive shaft go through) replaced but still the same problem. This only happens when I reach speeds of 75 km/h and above while accelerating with my foot down hard. If I accelerate gradually it is not so bad. But when accelerate suddenly then the car shake badly. Can this be the gearbox mounting or maybe a suspension problem?? I had all the wheels balanced 2 months ago and had the wheel alignment checked. Anyone with a similar problem?? The car runs smoothly at 60km/h and below.

Answers

I checked with the guys at Tiger Wheel & Tyre this morning and they suggest I have my inner CV joints check so I will do this on Monday and will check back with the outcome after I have it checked/changed Peet Peet from South Africa

I had the CV's checked and the left side inner CV was found to have a lot of play. I had it fixed and got the car back today. I goes like a dream (smooth as a RR or Bentley :) ) Am very pleased with the work that was done by DriveLines Roodepoort. Peet from South Africa

I had the CV's checked and the left side inner CV was found to have a lot of play. I had it fixed and got the car back today. I goes like a dream (smooth as a RR or Bentley :) ) Am very pleased with the work that was done by DriveLines Roodepoort. Peet from South Africa

Submitted: 20/03/2015 18:18:10 | ID: 113595

Answer this question

Nick, Devon

Citroen C4 Grand Picasso

Please can someone help. I've always had the range in miles on my dash but for some reason it has changed to MPG on the dash which I don't want . Does anyone know how to change it back as I can't seem to find it in manual.

Answers

As far as I am aware, and I have a C4GP, the only way you can get the range in miles is to set the units to MPG. Alan from France

Submitted: 14/03/2015 09:56:07 | ID: 113304

Answer this question

Sarah Bradley, Wales

Citroen Grand C4 Picasso 2008

I drove my Citroen Grand C4 Picasso this morning with no problems, I got in it to come home and the car won’t start. It says "parking brake faulty" on the dash and it makes a lot of beeping noises but will not start? What`s wrong?

Answers

Hi, i cant answer your question but i have the same fault. did you find out your problem. chris from Lancashire

No answer to problem but I am having the same problem, did you resolve the problem because I need help. Cheers. Jason Marshall from Tyne and Wear

No answer to problem but I am having the same problem, did you resolve the problem because I need help. Cheers. Jason Marshall from Tyne and Wear

Easy fix in the end - I changed the battery. chris from Lancashire

I have a 2014 Grand Picasso and the handbrake would not release. Had loud beeping noise going on, turned out the driver`s door was not quite closedPeter from Surrey

I have a 2014 Grand Picasso and the handbrake would not release. Had loud beeping noise going on, turned out the driver`s door was not quite closed Peter from Surrey

Submitted: 06/01/2014 11:53:35 | ID: 60303

Answer this question

Simon watson, Devon

Citroen Relay

My door alarm keeps going off even tho all doors are shut !!!! Driving me mad!!!!

Answers

The locator pins might be worn. Same thing on mine colin chapman from Suffolk

Submitted: 14/02/2015 13:44:54 | ID: 111513

Answer this question

Fizz, Shropshire

Citroen Xsara Picasso

Our rear wiper works as and when it wants to (as well as when we switch it on!). It starts working when we blip the car unlocked or locked, when a friend with their Picasso blips their car locked or unlocked, whether our car is in/out of gear, reverse/forward gear etc. If parking in a car park we just have to leave the rear wiper in action and have faith that it will stop shortly!It eventually stops (after a few minutes on average) and the wiper 'parks' wherever it lands, invariably mid-screen. There is a regular 'clicking' on the lower R/H side of dash/steering column when the rear wiper is in action. Can anyone help with a 'do-able' cure please?!

Answers

my rear wipers packed up, to my utter amazement I found out that the vehicle had had a rear shunt before I bought it and the plug to the wiper had partly popped out, thus the wipers which worked intermittent ly eventually stopped working, basic rule are; check the plug in connection on the wiper for corrosion and connectivity, tests can be performed on the supply lead either using a voltage meter or a 12 volt bulb and a piece of lightweight wire, if no joy check fused rack and finally the relay. you don't want to replace the motor without first establishing that the wiper is receiving its power supply, jap from Warwickshire

I am having the same problem. It started on Friday. Randomly the rear wiper started working when I unlocked the car. There have been several occasions since and I could hear a clicking noise from the panel (fuse housing: driver`s side: next to right knee). This morning the car struggled to start, I was wondering if the wiper had been going off while I wasn't with the car. Anyway, on investigating tonight, sitting with a large coffee and trawling through the Haynes manual, I found the circuit and found that both the central locking and the wiper are controlled with the BSI (Built in System interface) and that it would be a multitude of problems from a loose connector to a failure in the interface. So being a 'proper girl' I took the car out for a run and checked every system that runs from the BSI, everything else was working. I listened for the relay click for each thing as well to familiarise myself with the sound. This is when I realised that it was indeed the 'relay' that was clicking away like a good'n. The wiper decided to randomly start, which took ages when I wanted it to. I gently checked the corresponding wires and did a 'wiggle test' the clicking stopped as did the wiper. So I am still investigating the problem, hence my being on here. I wonder what tomorrow morning will bring as I suspect that it is draining the power somehow. I do love my car, for four years it has been wonderful, MOTs relatively painless and I have even recently treated her to a service (much to the hysterics of a male friend, whose theory is that once you do that other problems crawl out of the woodwork). So if anyone has any information that would help or has the same problem, please feel free to share. nickkie from Northamptonshire

Submitted: 03/07/2014 21:07:54 | ID: 98917

Answer this question

Sean reynolds, Northamptonshire

Citroen Relay

Hi could you help my rear door sensor keeps going off telling me the rear doors are open but they are closed I have a relay 35 l3 h2 hdi 130 Regard Sean Reynolds

Answers

Your locator pins on the side door might be worn. Same thing happened to minecolin chapman from Suffolk

Submitted: 05/02/2015 09:06:49 | ID: 110926

Answer this question

Tamsyn Kitto, Cornwall

Citroen Xsara Picasso

I have put £20 of diesel in the car and the fuel on the digital dash is saying empty and low fuel?? Any ideas? Just bought the car, also there is a tinny rattle from the passenger wheel side but I have seen someone else have the same about a heat plate, so think I will remove that

Answers

Hi Tamsyn I have the same problem. If you let the tank go too low you will need to at least half fill the tank to get the reading to go up. It is a problem but shed load of fuel dumped in the tank will sort it. Bernie Godfrey from Cornwall

Hi Tamsyn I have the same problem. If you let the tank go too low you will need to at least half fill the tank to get the reading to go up. It is a problem but shed load of fuel dumped in the tank will sort it. Bernie Godfrey from Cornwall

I have had the same problem with my 2003 model, I agree with the other answers usually filling it up does the trick. If I am going on a longer journey I will pop a fiver in and then fill the next day, usually does the trick. nickkie from Northamptonshire

Submitted: 11/07/2014 14:07:56 | ID: 99450

Answer this question

Mark, Tyne and Wear

Citroen Xsara Picasso

Can anyone help my 52 plate Xsara picasso 2.0 hdi is revving like mad,I've tried lifting accelerator pedal but to avail. When I get to junctions or traffic lights I have to turn the engine off as it is revving so high I tHonk the engine will explode.

Answers

I'm not 100% sure, but this happened to a Rover I had. It was revving like mad and I wasn't pressing the accelerator. It turned out to be the Turbo that was faulty. Keri from Devon

Submitted: 21/03/2015 09:30:54 | ID: 113609

Answer this question

Joanne Schofield, France

Citroen C5

Does this C5 model come with adjustable swivelling headlights? No adjustment dial in the dashboard area but I understand there might be a way of making the adjustment adjustment behind the headlights themselves? Hoping to find an easy and inexpensive solution to replacing the headlights which is required to conform to French regulations.

Answers

Yes it does, depending on what year and model yours is. Mine is a 2007 2.0 hdi auto exclusive. The swivel headlights can be turned on or off via the central computer screen. Sat nav, phone, radio etc Simon from Greater Manchester

Submitted: 13/03/2015 16:58:39 | ID: 113269

Answer this question

Antonio, Portugal

Citroen C5

The central display (radio/CD/satnav/phone) stops working in a random basis. The display turns off and a few seconds afther turns on without any reason. My dealer says there are no justification for that. Have you any???

Answers

Just had mine fixed. A common problem here with the C5. http://www.autotronics.eu/2012/02/peugeot-citroen-sat-nav-gps-system-repair-service/#comments Simon from Greater Manchester

Just had mine fixed. A common problem here with the C5. http://www.autotronics.eu/2012/02/peugeot-citroen-sat-nav-gps-system-repair-service/#comments Simon from Greater Manchester

Submitted: 18/03/2015 11:36:45 | ID: 113478

Answer this question

E McAvan, Kent

Citroen DS3

Dec 13: Citroen diagnostic test reported cause of inoperative/defective lights as engine compartment fuse box blown due to water ingress into 28 way brown connector. New fuse box required, connector cleaned then reassess. Authorised repairs £92.08. March 13: Diagnostic test for Service light alert reports more water ingress to engine fuse box now requiring new fuse box and wiring loom at cost of £1,546, with anticipated additional cost to fix source of water ingress when traced. Very distressed by the cost of this repair and the number of other owners reporting same problem as a design fault. What assurance do I have that authorising this repair will prevent further repeats at spiralling costs?

Answers

Hi. I have just been quoted £1,600 to fix exactly the same problem, fuse box and wiring loom. Sounds very much like a common fault which is being addresses by owners instead of Citroen accepting it's a bad design. Water in the fuse box, that's basic stuff, shouldn't be normal for a new car these days. Fun to drive but if the costs escalate further then the fun will be gone for good. B Zimber from Kent

Hi. I have just been quoted £1,600 to fix exactly the same problem, fuse box and wiring loom. Sounds very much like a common fault which is being addressed by owners instead of Citroen accepting it's a bad design. Water in the fuse box, that's basic stuff, shouldn't be normal for a new car these days. Fun to drive but if the costs escalate further then the fun will be gone for good. B Zimber from Kent

Submitted: 18/03/2015 17:42:55 | ID: 113501

Answer this question

peter humphreys, West Sussex

Citroen Dispatch

Can anyone tell me how to lower the radio ariel so that roof rack cargo does not snap it off?

Answers

It's a tight friction hinge. one just has to be brutal, but it will lay virtualy flat, peter humphreys from West Sussex

Submitted: 18/03/2015 08:41:31 | ID: 113472

Answer this question

warren harford, Ireland

Citroen C4 Grand Picasso

I keep getting a smell in the cab that is making everyone feel very nauseous and a bit light headed, it`s especially bad when you put on the heating. Anybody with info please?

Answers

Had the same problem, turned out to be injector seals which leaked exhaust fumes through air vents into car graham from Swindon

Had the same problem, turned out to be injector seals which leaked exhaust fumes through air vents into car graham from Swindon

Submitted: 19/02/2015 17:59:22 | ID: 111915

Answer this question

Roger, Kent

Citroen C3

My C3 cool keeps indicating a fault on fog lights whenever you use the brakes. As it only has a high vis light at the rear no-one seems to know the answer. Can you help?

Answers

Mine does the same I'm thinking it's a bad earth in side the boot Darren from Longford

Yes the problem was a bad earth on the off side rear cluster plug , the earth wire was burning out ,try wiggling your plugs on your rear lights , good luck. . Darren from Longford

Submitted: 06/03/2015 15:39:47 | ID: 112863

Answer this question

Laura Mc, Kent

Citroen DS3 2010

I have a three door Citroen DS3. The passenger seat when moved forward to let someone into the rear wouldn`t click back into place for ages. The seat was moving forwards and backwards unrestricted. It took a long time and a lot of fiddling to get it to lock into place. So, just a few weeks later, the driver`s seat did the same thing. All the fiddling in the world wouldn`t make it go back into position. Finally the back adjustment lever broke off and now the driver`s seat is moving uncontrollably, rendering the car useless. The seat is unfixable. My question is does anyone else have a problem with Citroen DS3 seats? There must be a serious fault with them. Also, would Peugeot seats fit a DS3 as a new Citroen DS3 seat is over £600?

Answers

Yes we purchased a new DS3 this month and the same thing has happened to our car! It’s now in the garage at only four weeks old. Hope this helps. Simon Roberton from Worcestershire

Hey Laura, I have had the same problem with mine since new, 18 months ago. We have managed until 3 days ago when the driver’s seat broke completely. I have been told this is not covered by warranty, though I am refusing to pay for what seems to be a known fault. You are not alone. It’s worth questioning your garage and Citroen. Liz Caurns from Scotland

I find that you need to remember to slide the seat and lock into position first and then fold the seat forward, Return the seat to the upright position before sliding it back. If you fold the seat forward first it won’t lock into place when you try and slide it. The manual says "the return to this position is necessary for longitudinal locking". Dawn Tucker from Berkshire

I have exactly the same problem. My DS3 is 6 months old and the drivers seat has made the car undriveable. The garage have said they will fix it but cannot fit my car in (because a need a courtesy car) for 2 weeks!! Claire B from Lancashire

I’ve had the same problem, my car is 2 years old, I’ve owned it for 6 months. I try to avoid using the passenger side to let people into the back now, use driver’s side Louise B from Leicestershire

Does anyone think this could definitely be a manufacturing fault, I purchased a brand new DS 3 in April this year and now have the same problem, my drivers seat will not lock into position and cannot be driven. My dealers have advised it is down to me to get the vehicle to them, they have no courtesy car and can't fit me in until Thursday and I will have to ask the RAC to get it to them, quite unbelievable really as they were really considerate when selling it to me!! No surprises there!! I should have realised when driving the test car and it happened on the passenger door we may incur a similar problem. Linda from Redditch. Linda Brooks from West Midlands

Does anyone think this could definitely be a manufacturing fault, I purchased a brand new DS 3 in April this year and now have the same problem, my drivers seat will not lock into position and cannot be driven. My dealers have advised it is down to me to get the vehicle to them, they have no courtesy car and can't fit me in until Thursday and I will have to ask the RAC to get it to them, quite unbelievable really as they were really considerate when selling it to me!! No surprises there!! I should have realised when driving the test car and it happened on the passenger door we may incur a similar problem. Linda from Redditch. Linda Brooks from West Midlands

Hi, did anyone get their car sorted? Last night this happened to my drivers seat while doing the runs for my staff Christmas party. I had to drive home with the drivers seat backrest not clicking into place. Very unsafe and considering the car is only 7 months old, I'm shocked that this has happened! I think it was waiting to happen because the handles are so stiff to pull the seats forward, but as I wasn't the one pulling the lever, it decided to give in. If anyone can help that would be great?! Aidan from Somerset

Hi, did anyone get their car sorted? Last night this happened to my drivers seat while doing the runs for my staff Christmas party. I had to drive home with the drivers seat backrest not clicking into place. Very unsafe and considering the car is only 7 months old, I'm shocked that this has happened! I think it was waiting to happen because the handles are so stiff to pull the seats forward, but as I wasn't the one pulling the lever, it decided to give in. If anyone can help that would be great?! Aidan from Somerset

Another one to add to the list of very angry DS3 owners. Can't believe Citroen don't acknowledge this is a design fault and have the nerve to charge £620 for the frame. We are trying to find a cheaper option to fix the fault which in our opinion is due to poor mechanism and cheap product quality. Has anyone managed to find a solution? Adrian from Lancashire

My driver`s seat has also broken, the lever that adjusts the back was stuck solid. I could use the top lever on the side of the seat to get access to the rear seats, then I thought I'd have a look at it. I fiddled with it for ages to no avail, next thing the handle that allows the seat back to move came off and a spring pinged out. I tried to look where the spring went, it didn't look like it went anywhere so again I tried to fit it by fiddling about, eventually the spring broke. I can adjust the back of the seat if I turn the spindle with mole grips, but now the top lever does not work. Citroen really need to address this as it seems that everyone who has a DS3 will at some stage have this fault.Paul from Kent

My driver`s seat has also broken, the lever that adjusts the back was stuck solid. I could use the top lever on the side of the seat to get access to the rear seats, then I thought I'd have a look at it. I fiddled with it for ages to no avail, next thing the handle that allows the seat back to move came off and a spring pinged out. I tried to look where the spring went, it didn't look like it went anywhere so again I tried to fit it by fiddling about, eventually the spring broke. I can adjust the back of the seat if I turn the spindle with mole grips, but now the top lever does not work. Citroen really need to address this as it seems that everyone who has a DS3 will at some stage have this fault. Paul from Kent

I took mine back to Citroen as I was still under warranty. The dealer who sold me the car was in and he says it is very strange, but figured he knew roughly what was wrong. He played on bothe the back rest adjust lever and the one to move the seat forward and back to allow back seat passengers in and it suddenly locked. He still got the service team to check and found no faults and none since. My mums friend also ended up having this happening but remembered what Id been told and shown by the garage. She fiddled with the levers gently and low and behold it all locked again. It's not a great fix for a known common fault but I'm so glad I didn't end up having a much worse problem. Aidan from Somerset

Submitted: 08/08/2013 10:29:10 | ID: 53425

Answer this question

michael reynolds, Devon

Citroen Xsara

How do I remove the inside door panel to replace a broken door handle?

Answers

You don't need the panel off you can do it from outside, just drill out the 2 rivets holding the handle on and replace with new. I had same problem, hope this helps Steve from Greater Manchester

Thanks to Steve from Greater Manchester - I have searched the web for this answer as my Xsara handle broke off today and Steve's answer is clear and concise. Cheers pal. Mothy from Wrexham

Submitted: 09/02/2015 09:58:45 | ID: 111172

Answer this question

michael white, Buckinghamshire

Citroen DS3

At random intervals I get the meassage "Pronounce voice...." on the audio display. My phone , a nokia lumia, seems to work ok and the only way I can clear the message is by hitting the esc button. Any ideas??

Answers

I have a Lumia too and mine is a Windows phone. I have set the Bluetooth up to the car and if anybody sends a text message the message comes through the radio 'spoken' by the phone. When the phone is speaking the 'pronounce voice description' is displayed for the duration of the message, so I think it is linked to that. My previous car a C3 however did exactly the same thing as yours without the phone being connected, and I never managed to resolve why it happened? Roger Stokes from Staffordshire

I have a Lumia too and mine is a Windows phone. I have set the Bluetooth up to the car and if anybody sends a text message the message comes through the radio 'spoken' by the phone. When the phone is speaking the 'pronounce voice description' is displayed for the duration of the message, so I think it is linked to that. My previous car a C3 however did exactly the same thing as yours without the phone being connected, and I never managed to resolve why it happened? Roger Stokes from Staffordshire

Submitted: 16/02/2015 17:43:16 | ID: 111669

Answer this question

Patricia Lomas, Warwickshire

Citroen Grand C4 Picasso 2008

I’ve just brought a Citroen Grand C4 Picasso vtr+ 58 plate. When I unlock my doors the boot automatically opens. I have it set as driver`s door only at the minute but like I said when I unlock all doors the boot opens. Also if I open any door from the inside after I’ve been out in the car, once I’ve parked up and get out when I open a door the boot opens too. How can I stop this happening? Should it happen or could there be a fault? I would be grateful if anyone could help. (Grand Picasso vtr+)

Answers

This can be a faulty microswitch in the boot handle assembly. You can test it by looking at one of the guides to replace the switch. Simply unplug it rather than remove it and see if the boot still opens. If it stays closed (you will need to use the emergency boot release from inside the boot) then it’s almost certainly the micro switch. Just google to see how many reports there are of faults with the lot looking assembly and micro switch. Steve from Warwickshire

The same thing is happening to my grand Picasso 08 diesel , the boot opens when I unlock it or open it from the inside, I also bet you are replacing bulbs all the time aswell , im on to about 15 in the past 3 years , I doubt I'd ever own anouther French car as they are renowned for electrical problems . Colin ager from Durham

The same thing is happening to my Grand Picasso 08 diesel, the boot opens when I unlock it or open it from the inside. I also bet you are replacing bulbs all the time as well, I`m up to about 15 in the past 3 years. I doubt I'd ever own another French car as they are renowned for electrical problems. Colin ager from Durham

Submitted: 02/05/2013 14:32:37 | ID: 54718

Answer this question

pete moore, South Yorkshire

Citroen Xsara Picasso

car starts but cuts out when slows down at junctions but no fault light coming on had dianostic done but again no fault showing garage wont touch it till they know what fault is any help would be appreciated

Answers

It`s the idle speed stepper motor. It costs a few hundred quid to buy and have fitted, our bill came to £339 ish. We had no fault light and it did cut out when approaching traffic lights and sometimes when we started it it would die. It gradually got worse over a period of 6 months. No-one had any idea what it was until I met someone with the same issue. Cathy from Bristol

It`s the idle speed stepper motor. It costs a few hundred quid to buy and have fitted, our bill came to £339 ish. We had no fault light and it did cut out when approaching traffic lights and sometimes when we started it it would die. It gradually got worse over a period of 6 months. No-one had any idea what it was until I met someone with the same issue. Cathy from Bristol

Submitted: 15/02/2015 14:54:04 | ID: 111592

Answer this question

Stephen Holehan, West Yorkshire

Citroen Berlingo Multispace

My Berlingo has developed a random electrical fault, on starting the engine the drivers side window fails to work some times. Switching off and restarting usually cures it but not always. More worryingly the same is now happening to front fog lights and worst of all ABS system?? completely baffled! Setting off safely now requires a number of engine on/off/on's!!

Answers

Problem usually caused by faulty earth connections james from Norfolk

Submitted: 28/12/2014 16:28:54 | ID: 108535

Answer this question

David staples, Greater London

Citroen C4 Picasso

only had my new 64 plate for a few days ,i cant turn off the radio ,the dealer says that it stays on all the time ,can any one tell me if this is true or not?

Answers

Have you tried pressing the round knob on the top left adjacent to the lower screen. That is how I switch the radio off on my C4 Picasso Exclsjve + delivered last Saturday. Molyneux from Merseyside

Have you tried pressing the round knob on the top left adjacent to the lower screen. That is how I switch the radio off on my C4 Picasso Excllusive + delivered last Saturday. Molyneux from Merseyside

Submitted: 29/09/2014 19:55:35 | ID: 103812

Answer this question

Tommy, Warrington

Citroen C4 Picasso

is there a child lock on the front passenger door if so how do i put it on.

Answers

how old is your child? it is against the law to have a child under 11 in the front passenger seat unless it is a baby in a rear facing baby seat Alan Lees from Bournemouth

Submitted: 06/10/2014 18:01:13 | ID: 104160

Answer this question

Ted johnson, Nottinghamshire

Citroen Xsara Picasso

My 04 Picasso exclusive is sluggish starting in cold weather, even when in garage. Am told Battery ok, but have to charge sometimes. Charger says battery charged after 30 mins but sluggish again after one or two days. Could it be bad earth or ??

Answers

Maybe alternator have it checked with multimeter neil green from Yorkshire

Submitted: 01/01/2015 11:18:19 | ID: 108713

Answer this question