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Vincent, Wrexham

Citroen DS3

I was driving home and at a round about when I went to set off, the car beeped at me and said on the screen (I think), 'Clutch fully down'. I tried to recreate this but I haven't managed to do so, does anyone have any reason for this?

Answers

Hi Vincent It's part of the start/stop system it does it to me some times . You need to fully put your foot down on the clutch to restart it again . Hope this helps Chrissy Chrissy cotterill from South Yorkshire

Submitted: 18/02/2017 13:57:15 | ID: 139009

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daz, Gwent

Citroen Nemo

hello all, I have a citroen nemo 1.3 hdi 75 box van. now whilst driving along . I seemed to lose power. with my foot flat down on accelerator. the van just didn't seem to go anywhere & the engine management light come on. I turned the ignition off & started the van again. the engine management light remains on but I have some power back but not great. ive had the rac out who plugged in his gadget which states the following. System Type: ENGINE SYSTEM DIAGNOSTIC & INFORMATION Name: FHZ - MAGNETI MARELLI 8DF3 - 1.3L - 55 (75) DTC: P0238,Turbocharging pressure regulation. now the rac engineer pointed to what I now know to be the turbo control valve which he said was the turbo pressure sensor. located just behind the drivers side headlight . bolted to the body with 2 x bolts opp the turbo. I took it off & took it apart. removed the small sponge & cleaned it & put it back together. there is good vacumn & made no difference. ive also read that the map sensor can cause such problems that ive had. I have ordered one & would appreciate if someone can tell me where I need to look to find it. I would also appreciate any views on the fault diagnosis & remedy. thankyou

Answers

Had same issue with mine not long after I had new timing chain fitted costing £1200 when van only has 90k on clock ha was told to change turbo £800 later still never fixed problem so fitted new maf sensor £80 still nothing so had guy out reset waste gate on turbo which did give me power back at least but now stalls and says low oil pressure, simple fact is these vans are cheap and nasty every time I fix a fault another one comes up don't waste money guessing on parts you will be forever buying them steven banner from Durham

hi, thanks for reply. in the end, I booked a mobile mechanic online. ( clickmechanic ) or something like that. before doing so. I had changed fuel filter, cleaned both egr valve & map sensor, checked glow plugs with multimeter. however despite all this, I was having plenty of revs at idle but losing power under load. I was left stooped and thought well for the sake of £41 for a mobile mechanic to diagnose the problem it was worth doing and atleast I then knew what the problem was. I booked online & entered my credit card details & the £41 charge is when mechanic has been. james turned up right on time. got his gadgets out & went to work. it took him under 10 mins to find the cause of the problem. he came & got me & showed me the fault and you would not have believed it to be something so simple. he said the fault is common on the nemo . I could have got my own part but whilst james was there & with all the tools at hand I was happy for him to carry out the repair. I agreed an additional £41 which included fitting & part and now my van goes like a rocket . in all. im very happy . ive gained some gr8 knowledge from james the mechanic and I think a total charge of £82 is great value for money compared to what a garage would have charged & of course you don't have the hassle of finding a garage, taking it there & picking it up etc. finally, what I would say to anyone having problems with their vehicle. regardless on whether you use a garage or mobile mechanic. always try to put atleast a deposit or partial charge on a credit card. the charge must be paid off in full when payment is due & in turn any further problems related to the same issue is then covered by your credit card company. so if after paying, you then have further problems. contact your credit card company, place the transaction into dispute & then your card provider works with you in getting a repair & they bear the cost. daz from Gwent

Submitted: 27/04/2017 21:21:18 | ID: 140966

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Karen, Northamptonshire

Citroen Nemo

What could be the reason why the drivers side electric window wont go down.

Answers

The fact that theses vans are rubbish and are riddled with faults, sell while you still can am down 3500k fixing mine and still getting faults steven banner from Durham

Submitted: 27/05/2017 08:43:35 | ID: 141580

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pauline thompson, Kent

Citroen Nemo

I have just purchase a Citroen nemo multispace which is lovely it is 2010. I have noticed a red light occasionally appearing on dash it has a white wavy line through it, horizontally. It seems to just come and go. Has anyone any clue as to what it is. Also I cannot find a site to purchase a manual for this car - any help please.

Answers

my advice would be get rid these vehicles are riddled with faults am down 3500k fixing mine and still faults coming up steven banner from Durham

Submitted: 16/05/2017 08:09:01 | ID: 141326

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Douglas Ros, Belgium

Citroen C3 Picasso

I have a 2014 C3 Picasso Exclusive. Tyre warning came up "adjust tyre pressures and reinitialise warning"or something similar. The issue now is that the tyre warning light stays on even though tyre pressures have been corrected. The local Citroen garage had inflated tyres too much thereby giving the alarm when driving. Does anyone know how to reset (reinitialise) the warning light? Thank you

Answers

I now have the answer from Citroen. This warning can only be reset by a Citroen dealer using computer diagnostics...or going through a complex process of disconnecting the battery a number of times in quick succession with ignition on...this resets the car CPU unit, apparently. I would not recommend the latter!! Douglas Ros from Belgium

Check your tyre pressure and then reinitialise the system from the main monitor. menu>vehickle config>tyres pressure>ok Sax from Russia

Hi this is not an answer as such but a question about the answer given the only the dealer can reset the system so does that mean that every time the light comes on and I adjust the pressures to what they should be I then have to make an appointment at a Citreon dealer which could be hundreds of miles away to get it sorted? To me that sounds ridiculous and unnecessary. Michael Todd from County Down

Hi this is not an answer as such but a question about the answer given the only the dealer can reset the system so does that mean that every time the light comes on and I adjust the pressures to what they should be I then have to make an appointment at a Citreon dealer which could be hundreds of miles away to get it sorted? To me that sounds ridiculous and unnecessary. Michael Todd from County Down

Hi me again, my C3 Picasso does not have the tyre pressure choice in the configure menu. Does that mean I am off to the dealer then? Michael Todd from County Down

Follow the instructions given by sax from Russia and once you get to "tyre pressures" simply press the "ok" button and it will then ask if you want to reinitialise, highlight "yes" and press "ok" again Steve from Flintshire

Dear Friends Warning Light will NOT GOING UNTIL RESET BY CITROEN Or an other garage You have pay for Thank You S.Mulji from Middlesex

I have reset my 66 plate c3 with help from Sax from Russia but may be slightly different with a newer model follow these instructions, AFTER CHECKING YOUR PRESSURES select MENU, PERSONALISATION, OK, DIFINE VEHICLE PARAMETERS, OK, DRIVING ASSISTANCE, OK, TYRE PRESSURE, OK. it took attempts but ok now. Olly Olly UK from Norfolk

Submitted: 17/05/2014 16:04:04 | ID: 95622

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Gerald, South Africa

Citroen C2

Hi there, I own a Citroen C2 1.4 VTR 2006 model after driving for maybe 20-miles the Temperature Gauge shoots up to Red and then down after a couple of minutes - I had my Thermostat and thermostat housing replaced , water pump and Gasket Seal ....What would the problem be? Please Help

Answers

Hi Gerald, my car is having the same problem and i have changed the water pump, thermostat, the thermostat housing and then also the temp sensor. they threw a sealant into my water bottle for encase there is a leak somewhere but it still does it. benine from South Africa

Submitted: 20/02/2017 12:02:02 | ID: 139056

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anzelica.atterbury@gmail.com, South Africa

Citroen C2

We tried wiring the radio back and it made a spark now the car does not want to start what can it be?

Answers

The Radio is the build in Anti Theft systems. if you take out the radio or if you fiddle with it, the car automatically takes it as someone trying to steal it. benine from South Africa

Submitted: 06/10/2016 20:36:02 | ID: 135768

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Tim Gray, Somerset

Citroen Relay

I have just taken delivery of a new van (2017 (66) plate) 2.0 blueHDi 130 enterprise, when I'm delivering a night and take the keys out all the lights go off, I can't find any way of keeping the side lights on or any parking lights, is there any way to leave some lights on?

Answers

No the lights will only stay on if the keys are left in, started after 2014 with the facelift model! Hazards only Ben from Shropshire

according to the hand books its the same before and after the 2014 facelift, with the ignition off just turn the lights on, the park light comes on. If lights are on when you turn the ignition off it turns off the lights, but all you do is turn the lights off and back on, the park light comes on. Works with key in or out of ignition. allan from South Lanarkshire

Submitted: 10/02/2017 06:21:24 | ID: 138854

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Simon Taylor, Devon

Citroen Nemo 2009

My Citroen Nemo van will not start. The engine turns over but it will not fire. On the dashbard display it says "fuel cut off", then on the next screen it says "unavailable". Does anyone have any ideas? Could it be a blown fuse to the fuel pump? (1400)

Answers

Hi Simon, mine doing exact same thing. Did you establish the problem? Eamonn from County Armagh

just wondering if you found the problem, my nemo is doing the same! Brendan from Carmarthenshire

Submitted: 18/06/2012 11:54:44 | ID: 87861

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gayle, Devon

Citroen Nemo

hi, i have automatic gearbox in 13 reg nemo. just lately the check transmission light flashes and it gets stuck in whatever gear its in at the time. i have to pull over,turn engine off so it resets itself. this is intermittent too..it can happen a few times a day or go weeks without it happening at all. ive had the oil and filter changed too. any ideas please

Answers

Hi I have a Citroen nemo multispace 1.4 diesel automatic every now and then put it into drive put my foot down slow response and suddenly it will bang into gear and then jump out and up on the dash it says check handbook transmission problems called AA out they said it was faulty brake pedal switch change that it was ok for 2 weeks now it's started happening again anyone had these problems please help many thanks . Allan thomas from Caerphilly

Submitted: 11/10/2016 15:45:14 | ID: 135863

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Fin samways, Carmarthenshire

Citroen Dispatch

Hello, im about to purchase a 2006 dispatch. The seller describes problem as "The Oil light does come on and stop light flashes. AA has been out to the van and said it is a dodgy connection or a relay problem as no oil is being used" Any ideas? Is it common? Should I be worried. I can do basic mechanics and am very set on this van. Cheers in advance.

Answers

If this is a simple fix then let the seller fix it before you buy it. If he is not willing to fix it then buy it but be prepared to pay whatever it takes to repair it and argue the price down accordingly at least £500 if not more. Hugh from City of Glasgow

Submitted: 22/05/2017 02:05:54 | ID: 141437

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Mick, Wiltshire

Citroen Relay

Gears 4th 5th and reverse not working do I need a new gearbox ????

Answers

It probably would be cheaper to find a used gearbox rather than buy the parts and pay someone to fit them. Even better to buy a reconditioned gearbox if you can afford it. Hugh from City of Glasgow

could well need a replacement box, but i would check the gear lever cables and linkages are all working correctly first. My last relay, 05 plate had a sheared linkage that I bodged a fix on. I would occasionally loose gears and have to adjust the bodge. For a temp fix it lasted 25K so wasn't that bad I guess ! allan from South Lanarkshire

All sorted was a seized gear selector link Mick from Wiltshire

Submitted: 18/05/2017 22:18:42 | ID: 141383

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ray, Greater London

Citroen Relay

I have a 2008 relay. When I am driving in 2nd,3rd or 4th gear, there is a whirring sound, almost a purring sound, which speeds up the faster I go and vice versa. Sound goes when I dip clutch. I have no problem getting gears and seems to be pulling just fine. Any ideas please?

Answers

Could be anything connected to the drive shaft / drive belts, :alternator, water pump maybe clutch bearings. My last "speed related" whine was the alternator on its way out. allan from South Lanarkshire

Submitted: 06/02/2017 17:42:20 | ID: 138745

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Gavin Parfitt, Torfaen

Citroen Xsara Picasso 2000

Hi there. Please could anyone tell me how I can change the time and date on my Citroen Xsara Picasso? There are no buttons on the dash that look like a book as some people have told me. Thanks. (SX)

Answers

There not on dash there on the right hand side of lcd readout in the middle for mph radio channel temp Wormy from Kent

Hi Wormy. Thanks for the answer but I should have said that there were no buttons on the right hand side of the LCD Display Gavin from Torfaen

Right hand top button on dash. Press and hold till flashing then use right hand bottom buttton to adjust Martin Graves from England

On my Citroen Xsara Picasso 2.0 Exclusive 2003. I have a remote control to change the date and format, used for the satnav as well. I think the pickup sensor is one of the fake buttons on the right hand side of the display panel Aaron Bousfield from England

message to Aaron could you tell me where I could get the remote control from or a part number as I have a 2006 exclusive and its the part I need to change some dash settings . Regards Ian from Merseyside

Submitted: 21/02/2013 16:41:23 | ID: 90891

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b flatt, Norfolk

Citroen C2

c2 automatic showing incorrect information faulty side lights /fog lamp indicators take your pick had new bulbs car checked by 3 garages not found result to clear this please help if you can

Answers

Hi I had a similar problem on my C2 diesel and it turned out that one of my bulbs had a bit of a loose connection. Although you may have had new bulbs one of them might not be fitted correctly/needs adjusting. Hopefully its as simple as that. BTW out used to happen to me all the time until my mechanic sussed out what it was. Good luck buddy ?? Nicholas from Hertfordshire

I had this problem, couldn't figure it out, mine was drivers side, rear light at fault. Changed the bulb holder in light, bulbs ok, then found it to be a bad earth Connection . Connected a earth wire from the bulb holder to inside panel near back light and made an earth connection and all lights work and no annoying warning bleeps. Paul from Lincolnshire

Submitted: 07/03/2017 16:48:20 | ID: 139586

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Doreen, Norfolk

Citroen C2

Hi When I turn left or right the steering makes a noise, & on dashboard I have Depollution light comes on what can I do to fix it can you help please Doreen

Answers

The noise that you hear, when steering left or right, could be a worn wheel-bearing, happened with me. The de-pollution light, depends on either :- Lambda sensor, front and rear playing up, { 02 exhaust sensor } Cat-convertor playing up, all depends if warning light goes off, if you re-boot it, ( lock the car, give 5 secs, then open it). I am at this stage at moment, coil pack, crank sensor, front lambda sensor,: now on to rear sensor and then cat..... cheapest prices ebay. Paul from Lincolnshire

Submitted: 06/01/2017 12:57:05 | ID: 137861

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Ian Currie, Hampshire

Citroen DS3

I keep losing the engine coolant but can't see where from, no signs of a leak and have also had the head checked and there is no problem?

Answers

I too have the same problem . Service department have booked it in for a pressure test . Should not lose all the coolant after 7200 Klms . Carrie from Australia

Hi -I have just had this today, its a DS3 - took it to Citroen dealer who said it had an airlock, all sorted out now and its fine now, said it was a 'factory fault' and there was no charge. Mine is a 1.6 and a 2014 and its only done 18,400 miles. Marion from West Sussex

Submitted: 14/08/2014 15:09:20 | ID: 101475

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Nicholas Barfield, Derbyshire

Citroen C3 Picasso 2009

Seeing James Campbell’s and Sue Parrish’s posts about Citroen C3 Picasso underbonnet fuse box issues, I’d like to know if other C3 owners can report similar corrosion problems? Our 2009 09 C3 Picasso HDi started to behave very erratically a couple of months out of warranty: lights failing then coming back on; engine management SERVICE light flickering then coming on solid; central locking system playing up. It was finally sorted by a patient, resourceful auto electrical engineer who identified lack of continuity on a couple of circuits due to corrosion in the purple (stamped ’MARRON’) socket in the fuse box - so bad that when he unplugged the wiring loom connections, three mini-pin connectors remained in the relevant loom terminal. Luckily he was able to remove these, saving us the cost of a new loom, but a new fuse box and labour still came to over £160, which I’m hoping to reclaim from Citroen if I can show that water ingress that causes the corrosion is a design fault. Anyone had these same issues? (1.6 HDi 90 VTR+)

Answers

I was interested in the threads I found on this site as I have been verbally diagnosed with water penetration in the fuse box with subsequent replacement of the damaged wiring loom under warranty on my C3 Picasso 1.6 HDI. Worried about it as not a unique fault and a potentially design fault and safety issue, I contacted VOSA and filled in a report. The officer contacted Citroen UK which assured VOSA that no such fault existed (water ingress) as my report to Citroen UK from Citroen Reading does not mentioned water ingress, only some corrosion found in the fuse box. This may explain why there is no easy answer for the many owner chasing intermittent faults Dominique Tilquin from England

Wonder if my problem is related. My 2010 C3 Picasso’s rear lights have both stopped working, and there is moisture inside one of the plastic covers. I am planning to try changing both bulbs, but is there also a separate fuse I should change? Jane Snook from England

Hi. Had similar fault but started as a side light not working. Turned out to be water ingress in fuse box in centre multi plug labelled maroon. Wiring loom and fuse box replaced for £1k and all probs stopped. Citroen paid half but now 4 months later same problem again with headlight not working. Multi plug in fuse box corroded and wet. Rest of fuse box and connectors are bone dry. This is prob a design flaw. What happens if it’s a major circuit that cuts out??? Very dangerous and I’m very unhappy Nick from Scotland

Update. The cause is now being diagnosed as the washer pump sending drops of water up the wire and into the fuse box hence the lack of water damage anywhere else in the fuse box Bon from East Lothian (Haddingtonshire)

Similar problem with 2009 C3 Picassso. Side lights not working, one headlight not working. Traced to a corroded ECU multiplug a result of by water ingress in wiring loom caused by a failed washer pump. Citroen main dealer quoting £1,428.99 (why the 0.99?) to repair with a new fuse box, new wiring loom, new washer pump and 10 hours of labour. So a minor leak in a washer pump does £1,400 of damage - this is (a) bad design and (b) a safety issue if water can get into the loom and effect all the ECU functions. Currently discussing the matter with Citroen Customer service. Would be interested if anyone has secured a decent response from them Andrew Diston from England

I've just had the same issue with a '59 HDi C3. Water from a leaking water pump has got into the wiring harness and damaged the fuse box (and presumably the electronics). The issue manifested itself in the ESP fault light coming on. I intend to follow this up with Citroen UK as its clearly a design fault that they have been aware of for some time. I will ask the Citroen main dealer doing the repair if procedures have been put in place to prevent the problem arising again. In any event I intend to request that Citroen bear the cost of putting right their design fault. I may not have much luck! John Roberts from Cheshire

Same problems,front side lights stopped working checked fuse box ,centre multy plug pins corroded, water ingress.called local Citroen garage Edinburgh to see how many other customers had reported/complained about this issue, gentleman at service department informed me they didnt know anything about the issue and suggested I contact Ciroen GB - which I did. Received same response from them. Maybe we should all call BBC Watchdog, it seems bad publicity is the only things these company's are scared of. Carrying on, purchased new fuse box on eBay £54 and fitted myself. martin nicholson from City of Edinburgh

Same problems,front side lights stopped working checked fuse box ,centre multy plug pins corroded, water ingress.called local Citroen garage Edinburgh to see how many other customers had reported/complained about this issue, gentleman at service department informed me they didnt know anything about the issue and suggested I contact Ciroen GB - which I did. Received same response from them. Maybe we should all call BBC Watchdog, it seems bad publicity is the only things these company's are scared of. Carrying on, purchased new fuse box on eBay £54 and fitted myself. martin nicholson from City of Edinburgh

My 2010 C3 HDI 1.6 has water damage and needs a new fuse box and loom as plugs severely corroded. Headlights stopped working so I took it in for diagnosis and got this news. Quote for repair was enormous. Very disappointed that a car of this age with 30K miles has such damage. Clearly a design fault. Not contacted Citreon UK but given others` experience not sure it will be worth it! Chris from Greater London

Hi Chris. If you have went to Citroen dealer they will no doubt charge the earth and want to change everything, YOUR PAYING Do as I did-go on E.bay and order from there,its an easy job to change the fuse box. I done it in under 1hour and did not need to change wiring loom. The other way is purchase fuse box on eBay then take both car and box to local garage It won't take them long to carry out the work. Hope it works out martin nicholson from City of Edinburgh

This is not an answer but a comment. I've already detailed my fuse box water penetration fault in a previous message and would like to update readers . I complained to Citroen UK on the basis of design/manufacture/installation fault in allowing water to enter wiring loom and thereby into the fuse box/electronics; that the fault is common; that they know about the fault and have not changed anything to prevent the problem occurring. Their response was bland and effectively "tough" its out of warranty; they suggested contacting the Motor Codes, an industry funded "ombudsman". The Motor Codes contacted Citroen and the reply was more interesting: Citroen denied I ever contacted them; they denied any record of the garage who carried out the repair doing so, they denied that anyone else have suffered any such fault, they denied any design/manufacturing fault but indicated that "in an old vehicle deterioration can occur due to a number of factors outside their control". The car is a '59 plate - within the 7 yr warranty of other manufacturers (an indictment by Citroen about how they view their vehicle longevity and customer care) Obviously I am not satisfied and am exploring the next step to recoup my expenditure. One consideration is Small Claims Court on the basis of the components are not fit for purpose. I wonder if others have pursued a manufacturer by this means, or know where to go for further advice ( I'm going to visit CAB) I am also interested in the number of people who have suffered this fault - suggestions of sites with other names would be appreciated. Does anyone know if a Facebook page could be used to reach a wider audience for example. John Roberts from Cheshire

I bought a 2011 C3 Picasso (21,000 miles) only three weeks out of warrantee that has suffered a similar problem. Failed water pump with water finding its way back into the fuse-box corroding wiring loom connections. I am asking Citroen to cover this but they tell the dealer they will not as the car is second-hand. I intend to write to Citroen asking them to reconsider and if they refuse I will seek ways to pursue a claim. I think that the problem might justify a recall of the C3 Picasso range as a failure of the electrics whilst driving could lead to fatalities or serious injuries. Paul Briggs from Bath and North East Somerset

Having followed a similar series of cases on a C3 Picasso forum ( http://www.citroenpicasso.org.uk/picasso/index.php/topic/22573-front-lights-not-working-told-need-new-wiring-loom-fuse-box-and-washer-pump/ ), I asked the Telegraph columnist 'Honest John' for some advice. His reply was quite blunt and succinct; get the repair carried out at the supplying dealer, and then sue them using the small claims track of the County Court. Black Cherry from Devon

Martin Nicholson, any chance of a link to that eBay fuse box, please? Also, did you have any issues such as requiring to reboot the ECU or other electrical malarkey? Thanks. Black Cherry from Devon

http://www.ebay.co.uk/itm/GENUINE-CITROEN-UNDER-BONNET-FUSE-BOX-C2-DS3-C3-PICASSO-C3-MK-1-2-3-/251691277412?pt=UK_CarsParts_Vehicles_CarParts_SM&hash=item3a99f81c64 Hi, here is the link, it costs £48 plus £5 postage, it fits Picasso C3 as well as Citroen C3. I had no problems after connecting a new fuse box, all working well. To assist in removing and fitting the fuse box it is easier by removing the battery first. Good luck martin nicholson from City of Edinburgh

Another mention here: http://www.autoexpress.co.uk/citroen/c3-picasso/61747/used-buyers-guide-citroen-c3-picasso/page/0/2 Black Cherry from Devon

And here: http://www.honestjohn.co.uk/carbycar/citroen/c3-picasso-2009/?section=good Black Cherry from Devon

Hi. Sent ebay thread last night, noted tonight it`s still not showing? What to do is go on eBay and put in under bonnet fuse box Citroen C3 - two boxes will show, both fit, choose the £48.9 one + £5.00 POSTAGE. If doing the job yourself remove the battery first, makes it easier to access area, Martin martin nicholson from City of Edinburgh

Thanks Martin - I think I've found it. Are there any other issues to look out for - ie: any problems with rebooting systems afterwards? Is it 'simply' a case of unplugging all the connectors, junking to the old fuse box and sticking in the new?! Any 'weird' connectors there?! Thanks again. Black Cherry from Devon

No. everything went straightforward. Unclip the three connectors, pulled out the two cable connectors. The tricky bit is unhooking the clip under the fuse box, hence the reason for removing the battery. There are three areas that hold the inner fuse box in place, two are at the top and the one below. There is also one thick black power cable on top, remember to remove that first. Before you replace the new box, check the connectors first to make sure the old rusted pins are not stuck inside, if they are you can remove them, its a bit tricky but they will come out. Once it`s all connected back up, all will be fine, no need to reboot. You will have to reset the radio/DVD player and any setting you have on the dash memory. Good Luck, hope it goes well martin nicholson from City of Edinburgh

Thank you Martin - that is fantastic information :-) Black Cherry from Devon

I found this website topic after reading a similar thread on a C3 Picasso forum; http://www.citroenpicasso.org.uk/picasso/index.php/topic/22573-front-lights-not-working-told-need-new-wiring-loom-fuse-box-and-washer-pump/ I think it's pretty obvious there IS a common issue here; a very strange situation that can allow water(possibly/probably from the washer bottle) to get to the covered under-bonnet fuse box, very likely by travelling down or up an electrical conduit! You couldn't make that one up... Whilst it's annoying - but not too surprising - that Citroen are putting their fingers in their ears and going "NNAAAHNAAHNAAHNAHH..." when challenged on this, a possibly more worrying situation is shown in that thread above where Citroen dealers - fully aware of the issue - try to pass the car off and sell it to an unsuspecting customer. Shocking. I asked 'Honest John' for his thoughts on this and his reply was unequivocal; "get the supplying dealer to carry out the repairs and then sue them in the Small Claims track of the County Court." Black Cherry from Devon

I found this website topic after reading a similar thread on a C3 Picasso forum; (this site doesn't appear to allow URLs, so go to the Citroen Picasso Owners' Club (citroenpicasso org uk), then to 'Forums', followed by 'Technical Section for C3 Picasso'. There you will find a 'Hot' topic (!) called "Front Lights Not Working..." I think it's pretty obvious there IS a common issue here; a very strange situation that can allow water (possibly/probably/certainly from the washer bottle) to get to the covered under-bonnet fuse box, very likely by travelling down or up an electrical conduit! You couldn't make that one up... Whilst it's annoying - but not too surprising - that Citroen are putting their fingers in their ears and going "NNAAAHNAAHNAAHNAHH..." when challenged on this, a possibly more worrying situation is shown in that thread above where a Citroen dealer - fully aware of the issue, tries to pass the car off and sell it to an unsuspecting customer. Shocking. I asked 'Honest John' for his thoughts on this, and his reply was unequivocal; "get the supplying dealer to carry out the repairs, and then sue them in the Small Claims track of the County Court." Black Cherry from Devon

This makes excellent reading: http://www.honestjohn.co.uk/faq/consumer-rights/ He also recommends using moneyclaim.gov.uk which is cheaper than Small Claims via the County Court. If the dealer doesn't play ball after you (almost certainly!) win, then I have heard that this makes recovery of funds easy... : thesheriffsoffice.com Black Cherry from Devon

https://www.youtube.com/watch?v=m87mGcY1jtA Black Cherry from Devon

There's a suggestion that Citroen have replied to official complaints to this issue by claiming it's all down to the windscreen washer bottle freezing and causing a micro-crack in the electrical plug to its motor. Guess what happens then? Yep, you power up the washers and this sends the leaking water up the electrical cable and all the way to the fuse box on the other side of the engine. Ergo, it ain't THEIR fault - it's down to owners not using enough anti-freeze in their wash. So, C3 Picasso owners, be prepared for a £1,400 bill if you allow your washer bottle to freeze. Whilst this is a 'plausible' explanation for the cause, there is clearly something amiss when such a small issue as a frozen washer bottle can seemingly lead - on many dozens of cars - to such astonishingly expensive damage. And there would also appear to be something strange going on that allows enough water to pass the best part of a couple of metres - and against gravity - along a wire! What mysterious force is at work here?! Black Cherry from Devon

An update on the issue of water ingress into fuse box/ associated electronics- Citroen C3 Picasso. I have up to now pursued my claim with Citroen UK (to no avail) but, following advice from Honest John, I should take up the issue with the Retailer of the goods. I have written to the dealer basing my claim on supplying a component(s) unfit for purpose: I await their response. The response is predictable but I intend to take the matter via the Small Claims procedure. The last post from Black Cherry does give more insight into Citroen's view in deflecting the blame onto the purchaser but there remains unanswered their glaring design fault of placing the washer fluid line in such a position that leaking fluid can travel along the wiring loom. Water and electricity should be kept apart is a fundamental design parameter I would have thought. Would you be happy to let Citroen's designers build an Electric Shower unit for example? It's commendable that followers here are giving help to repair the fault cheaper than going to the dealer but what about more of us taking them to task via the Small Claims online procedure? John Roberts from Cheshire

Hi John. Have you checked out this thread: http://www.citroenpicasso.org.uk/picasso/index.php/topic/22573-front-lights-not-working-told-need-new-wiring-loom-fuse-box-and-washer-pump/ ? It looks like this situation IS going to take someone to say 'enough' and carry out the threat of 'small claims'. There are two options - moneyclaim.gov which is an on-line service, or Small Claims track of the County Court. Pros and cons. The on-line system is meant to be cheaper and probably simpler, but I SUSPECT it'll rely purely on paperwork, so you'd have to get your whole argument fully sorted in one go. (That's a guess - it might not be like that!) So, I suspect that actually the County Court will be a better option in a case like this as I believe it'll allow some 'discussion' in front of the presiding officer. He will then judge what is 'reasonable', and I really think that Citroen can be made to look VERY unreasonable here on a number of issues; (a) it's a fault they DO know about. (b) It's a fault that's very common - one guy on that thread was told by ONE dealer they'd sold over 20 fuseboxes for that model... (c) It is not reasonable to have a design that can cause such costly devastation to an electrical system just because the owner MAY possibly have not used enough washer additive! (d) It is not reasonable for Citroen to have kept this information to themselves rather than helpfully informing all their car's owners to keep the washer bottle well 'additived'! etc etc. What stage are you at now, John - have you had the repair carried out yet? If so, was it with the selling dealer? And how much did it cost? Good luck - keep us posted! Black Cherry from Devon

I am an Auto Electrician and I am Disgusted at the amount of Citroens and Peugeots that we are seeing with this problem, We have literally repaired dozens of these vehicles due to faulty washer pumps causing water to be pumped up the harness into the fuse box, This problem could have been avoided if Citroen had recalled all cars sold and simply replaced the washer pump which would have cost them or the customer around £20.00. I am sure that most Citroen owners would have been happy to pay a reasonable price to replace the defective pump if they had been warned about the damage it could cause if they refused to replace it. ? rather than end up with a bill for £1500 + to replace the harness, fuse box and washer pump. Citroen could also offer a repair kit to repair the harness rather than replace it if they wished to do so. ( I bet they wouldn't be happy having to cough up for the £1500 Repairs to 1000's of cars if they ended up having to do it as a warranty job ) Luckily for my customers, we have repaired lots of these and so far we have not had to replace any harnesses, we have replaced pins in the plugs, cleaned up the remaining pins, Swapped the pumps and fuse boxes and carried out our own method of stopping the water from pumping up the strands of wire. One consolation, is that if your Citroen doesn't suffer with this problem, it could suffer with a similar problem from the coolant thermostat sensor leaking which pumps water up to the engine ecu which then requires a new harness and ecu at around £2k. Tony from South Yorkshire

I am an Auto Electrician and I am Disgusted at the amount of Citroens and Peugeots that we are seeing with this problem, We have literally repaired dozens of these vehicles due to faulty washer pumps causing water to be pumped up the harness into the fuse box, This problem could have been avoided if Citroen had recalled all cars sold and simply replaced the washer pump which would have cost them or the customer around £20.00. I am sure that most Citroen owners would have been happy to pay a reasonable price to replace the defective pump if they had been warned about the damage it could cause if they refused to replace it. ? rather than end up with a bill for £1500 + to replace the harness, fuse box and washer pump. Citroen could also offer a repair kit to repair the harness rather than replace it if they wished to do so. ( I bet they wouldn't be happy having to cough up for the £1500 Repairs to 1000's of cars if they ended up having to do it as a warranty job ) Luckily for my customers, we have repaired lots of these and so far we have not had to replace any harnesses, we have replaced pins in the plugs, cleaned up the remaining pins, Swapped the pumps and fuse boxes and carried out our own method of stopping the water from pumping up the strands of wire. One consolation, is that if your Citroen doesn't suffer with this problem, it could suffer with a similar problem from the coolant thermostat sensor leaking which pumps water up to the engine ecu which then requires a new harness and ecu at around £2k. Tony from South Yorkshire

Hi Tony, thank you for your comments, above - they add a great deal to the discussion. I am one of the victims of this fault. It recently cost me a punishingly expensive £1,400 to have the whole harness, fusebox and (£20) pump replaced. Do you have any evidence that the pumps themselves are defective rather than the problem being caused by poor maintenance on the owners' part? Even if the owner did fail to maintain the pump correctly (although how one does is a mystery as there are no instructions in the handbook and the pump's failure would require its replacement) how can it be that it can squirt water up the wires into the fusebox? This basic design cock-up should have been corrected by Citroen (and, you say, Peugeot) years ago. You say you have your own method of stopping the water from pumping up the strands of wire - I'd love to know what it is so that I may prevent this happening to me again. Also, have you any tips on how to spot early the thermostat sensor leak which might cost me an additional £2K? Maybe the sensor needs to be replaced at regular intervals in the servicing schedule? Happy New Year to you and your team. Paul Briggs from Bath and North East Somerset

Just had the exact same issue with my Citroen C3 VTR 61 plate. Was out of warranty by 4 months. I was quoted £1600 initially but they said they may be able to recover the wiring in the harness which they did, in the end it cost me £520 the pump was £20 and fusebox £30 main cost was in the wiring and labour. Surely this is now such a common issue that Citroen should be recalling C3s and replacing the pump. For info the Citroen Garage said the seal on the pump had gone and water had leaked onto the wiring, capilliary action is how the water tracks up the wiring and into the fusebox. He said it looks like this has been happening for some time. I did ask what stops this from happening again to me and they said well its a new pump... Im nervous this could happen again, dont think i'll be keeping hold of the car for more than 2 years! Andy from North Yorkshire

Just had the exact same issue with my Citroen C3 VTR 61 plate. Was out of warranty by 4 months. I was quoted £1600 initially but they said they may be able to recover the wiring in the harness which they did, in the end it cost me £520 the pump was £20 and fusebox £30 main cost was in the wiring and labour. Surely this is now such a common issue that Citroen should be recalling C3s and replacing the pump. For info the Citroen Garage said the seal on the pump had gone and water had leaked onto the wiring, capilliary action is how the water tracks up the wiring and into the fusebox. He said it looks like this has been happening for some time. I did ask what stops this from happening again to me and they said well its a new pump... Im nervous this could happen again, dont think i'll be keeping hold of the car for more than 2 years! Andy from North Yorkshire

I have a 2010 C3 Picasso and I have paid nearly £700 in the last few months for fuse box replacement. I still had trouble with the service light flickering on and of so I took the car to my local main dealer where it is at this moment. I had the devastating call this afternoon telling me that I have to have the Windscreen washer pump replaced and the engine harness replaced. The cost being £2.000. Utterly distraught, I cant sell the car as it is, I cant use it as it is. The mechanic asked Citroen for a goodwill reduction but they have flatly refused. I don't know what to do, I know nothing about cars!!! Lynne. Lynne from Essex

I think that this problem probably stems from converting a LH drive design to RH drive, my daughter has had the same problem with her 5 year old RH drive C4 Picasso with a 3000 pound repair bill. I got very worried as I have a 2011 C3 Picasso, but I live in Spain and mine is LH drive, the screenwasher and pump are on the left ( standing in front of the car ) and the fuse box is on the riight, well away from each other. Alan from Spain

I think that this problem probably stems from converting a LH drive design to RH drive, my daughter has had the same problem with her 5 year old RH drive C4 Picasso with a 3000 pound repair bill. I got very worried as I have a 2011 C3 Picasso, but I live in Spain and mine is LH drive, the screenwasher and pump are on the left ( standing in front of the car ) and the fuse box is on the riight, well away from each other. Alan from Spain

The Washer pump is also on the L/H side looking from the front on R/H drives cars and the fuse box is on the R/H side at the opposite side of the car so the problem is nothing to do with being converted to R/H/D it is simply caused by the washer pumps going faulty and leaking water up past the terminals and pumping the water up the strands of wire up the inner wing, across the bulkhead and across to the fuse box. The washer pumps could not be any worse quality if they were made in China for £1.00 each. Tony from South Yorkshire

I suspect Tony (South Yorkshire) is right. This has nothing to do with the 'drive' of the car. It is 'simply' an issue of the water in the windscreen washer bottle finding its way to the MARRON plug in the fuse box, and causing carnage once it's there. HOW the water gets there, I dunno. Theories range from it being 'pushed' there by the washer pump, to it being 'drawn' along by electrical 'pull' - electro-Osmosis OrSomethingOrOther. This issue is shared by some Peugeot models, which are - of course - near identical to Citroens under the skin. The ultimate CAUSE of the problem, however, is unconfirmed, afaIk. The 'best' theory is that the water in the washer pump freezes, whether that's due to lack of anti-freeze, I dunno - and the resulting expansion causes the washer case to split. This then allows water in to the electrical plug area, and it is then 'transported' along a 1m+ length of cable to the fuse box. Citroen can then try and shout "Foul! It's YOUR fault for not adding enough anti-freeze." Whereas car owners are justifiably claiming there must be a 'design fault' that allows such a minor misdemeanour to cause up to £2 grands worth of damage to the leccy system. Citroen MUST know about this - it's all over the internet, and many dealerships have been tackled on it - but are simply shrugging it off. It'll take a legal claim by someone to make them sit up and listen. Black Cherry from Devon

Hi all, Just found this thread - I received the bad news about my 2010 Citroen yesterday with it's "random/freak accident" washer leak that has allowed water to penetrate the fuse box (engineer found it because side lights weren't working as drove into work area for it's small service). Current estimate of works from Citroen dealer is £1,200-£1,600 - to replace the entire fuse box, presumably the engine loom and the washer pump. The Citroen dealer has been asking Head Office for a % discount for this because of car history/service record/etc. Waiting to hear if they'll do this. So, reading this message thread, it's quite obviously not as "random" as they make out? Anyone that's been through this - do you recommend contacting Citroen Head Office directly? This will then add to any court evidence. I would be interested to know if anyone has progressed to the court stages as yet - in case this is something that I have to deal with. I'm definitely unhappy that even if I go ahead with repairs - I'll be left with a car that this can happen on again... Em from Bristol

My wife's C3 Picasso seems to be suffering from the common fault of water getting into the main under bonnet fuse box. Having read the reports on this website I decided to check the fuse box and lo and behold there was moisture that had rusted away several pins that was obviously the cause of no lights and other issues like engine management light occasionally flashing on. I have noticed that several pins are stuck in the connector block. Do hope that they will be easy to remove when I start on the replacement. I few observations so far that may be helpful to others. 1. There were 2 possible fuse boxes available according to my local dealer both like identical. It appears that the more recent models with daylight running lights is the one model while my wife's is the other HW designation. The VIN No. was unable to identify which was the correct one and neither did 2 further tel. calls to other Citroen dealers. One dealer actually said take both and try each. Oh yeah. Eventually several calls to Citroen UK and a 5 day wait provided me with the supposed correct HW model as the correct one for my wife's car. Since this one is almost £200 from the dealer, while incidently the one for cars with daylight running lights and some other extras is about £70. Makes sense, yeah. 2. Anyway I sourced a new one on E-bay for £90. I thought before it arrives I would check out the washer pump as this seems to be the suggested cause. I have some observations that may help. 1. Why does Citroen insist on using 3 different fixings that require 3 different tools to remove the plastic wheel arch liner? 2. I observed the pump for signs of water when it was in function, nothing appeared to me wet. BUT I took the electrical connector off and noticed moisture BUT beware I'm not totally convinced that is where the fault lies as when I looked up in the wheel arch I noticed drips of winscreen washer liquid dripping from the rubber tubing near a connecting join between 2 pieces. So folks could this be a cause of water dripping down onto the electrical connector rather than from inside the washer pump. I shall buy a new pump and fix the join before a new fuse box is installed. Hope this helps someone other than my wife who hopefully will get her car back soon......when she stops nagging....! NORMAN WILLIAMS from Bristol

Well the wife has stopped nagging and I've taken up the challenge of replacing the C3 Picasso Fuse box. Good news is that if you take your time and work methodically it will take about 45 min. As usual there are several plastic holding clips on the sides of the fuse box frame. One at the back lefthandside, another on the right handside middle of the fuse box body and the final one nearest to you on the lefthandside. Usually a small flat screw driver just carefully easing apart each clip. Don't forget to disconnect with a socket spanner the earthing connector at the front middle before easing up the fuse box from the connecting clips. The big surprise is that there is another block connected to the underneath of this fuse box that you are replacing. This can be detached and then reattached to the new fuse box by just easing off the 2 plastic snap connectors on each side. Look at the new fuse box and you will see these 2 connector points. Reconnection is just the reverse of dismantling. New fuse box should snap back into its place and then reconnect earth point nut with the socket spanner. All there is left to do is just re-connect the 5 separate plugs including the one which is the problem socket plug. Now comes the difficulty, if any of the original tiny pins from the Marron marked socket have jammed/rusted into the socket holes you will have a challenge. I haven't solved this very last task. YET SO IS THERE ANYONE OUT THERE WITH A SUGGESTION OF HOW TO EASE THE TINY PINS OUT OF THE PLUG SOCKET WITHOUT CAUSING DAMAGE.??? Maybe when I get that done, the job will be finally sorted and the wife can find something else to nag about...! Norman Williams NORMAN WILLIAMS from Bristol

Well the wife has stopped nagging and I've taken up the challenge of replacing the C3 Picasso Fuse box. Good news is that if you take your time and work methodically it will take about 45 min. As usual there are several plastic holding clips on the sides of the fuse box frame. One at the back lefthandside, another on the right handside middle of the fuse box body and the final one nearest to you on the lefthandside. Usually a small flat screw driver just carefully easing apart each clip. Don't forget to disconnect with a socket spanner the earthing connector at the front middle before easing up the fuse box from the connecting clips. The big surprise is that there is another block connected to the underneath of this fuse box that you are replacing. This can be detached and then reattached to the new fuse box by just easing off the 2 plastic snap connectors on each side. Look at the new fuse box and you will see these 2 connector points. Reconnection is just the reverse of dismantling. New fuse box should snap back into its place and then reconnect earth point nut with the socket spanner. All there is left to do is just re-connect the 5 separate plugs including the one which is the problem socket plug. Now comes the difficulty, if any of the original tiny pins from the Marron marked socket have jammed/rusted into the socket holes you will have a challenge. I haven't solved this very last task. YET SO IS THERE ANYONE OUT THERE WITH A SUGGESTION OF HOW TO EASE THE TINY PINS OUT OF THE PLUG SOCKET WITHOUT CAUSING DAMAGE.??? Maybe when I get that done, the job will be finally sorted and the wife can find something else to nag about...! Norman Williams NORMAN WILLIAMS from Bristol

Well the wife has stopped nagging and I've taken up the challenge of replacing the C3 Picasso Fuse box. Good news is that if you take your time and work methodically it will take about 45 min. As usual there are several plastic holding clips on the sides of the fuse box frame. One at the back lefthandside, another on the right handside middle of the fuse box body and the final one nearest to you on the lefthandside. Usually a small flat screw driver just carefully easing apart each clip. Don't forget to disconnect with a socket spanner the earthing connector at the front middle before easing up the fuse box from the connecting clips. The big surprise is that there is another block connected to the underneath of this fuse box that you are replacing. This can be detached and then reattached to the new fuse box by just easing off the 2 plastic snap connectors on each side. Look at the new fuse box and you will see these 2 connector points. Reconnection is just the reverse of dismantling. New fuse box should snap back into its place and then reconnect earth point nut with the socket spanner. All there is left to do is just re-connect the 5 separate plugs including the one which is the problem socket plug. Now comes the difficulty, if any of the original tiny pins from the Marron marked socket have jammed/rusted into the socket holes you will have a challenge. I haven't solved this very last task. YET SO IS THERE ANYONE OUT THERE WITH A SUGGESTION OF HOW TO EASE THE TINY PINS OUT OF THE PLUG SOCKET WITHOUT CAUSING DAMAGE.??? Maybe when I get that done, the job will be finally sorted and the wife can find something else to nag about...! Norman Williams NORMAN WILLIAMS from Bristol

Sad to say I have found out I have the same issue. Thought I would give changing the fuse box a go before I had to spend £1300 on a complete repair. Can anybody give me the heads up on how to get those little pins out of the marron socket? I have already managed to locate the damage and my nails are getting wrecked. Help appreciated. Fio from Wiltshire

Similar issue with C3 Picasso, no electrical faults that i can find yet but the Service Light came on intermittently and now permanently. Assume my it's the fuse box and it will go eventually. Took it to my Citroen dealer and they could find no faults but couldn't turn the Service light off (they suggested disconnecting the battery overnight to reset the management system !) Was thinking about trading it in anyway, this has now hurried up my decision as i' don't want a 4 figure bill ! Goodbye C3 Picasso, it's been fun but I won't be buying Citroen again ! BRIAN from Caerphilly

I have this problem, the washer pump/bottle splits and the water then leaks into the fuse box and down into the harness. I am currently being told by the dealer to go to a scrap yard to get a connector for the harness to the fusebox, or I will have to pay £400 for a new harness and the same again for labour. IT also happened to my husbands C3 back in 2014. I have spoken to Citroen who offered 20% as my car is 5 years old. but they have said it is not a know issue (I have since sent them the link for this page :)) I am now having to try and source a connector so they can cut my harness and solder on a new plug....... wont be buying a Citroen ever again! Mel from West Midlands

i got a 60 plate c3 i have had it 6 months it has 17k on the clock bought it of my mother in law after father in law passed away .i noticed the window washer is not very good as will not pump water up the screen .noticed last night the side light is not working changed the bulb still not working. now heart broken reading this as it all fits with thes same problem . stuart from West Midlands

Yes my c3 2010 had same problems, excellent information from you guys. Also top tip: I used our lasses Tweezers to get the rusty pins out of the connector, fusebox on ebay is now£63.50 plus £4.50 postage (16.3.2017). simon from Hull

Yes I have had the same issue on a newly purchased 2011 C3 picasso. New loom fuse box and water washer bottle, I was told after this by a main agent Citroen have issued a recall for C5, C4 for similar issues so why was the C3 not done??? Matt from Surrey

Thanks to all for information here. C3 Picasso diesel 2010. Service warning light coming on and off. Checked connections, bulbs etc, but found nothing until looked at under bonnet fuse box. Middle connector socket was swimmimg with water with green corrosion and some small pins broken off. Others connectors dry. Absolutely great! Then looked at washer pump. Again connector socket had water in. Pump does not appear cracked in any way and I cannot see what prevents water getting into this socket by running down the wires. Local Main Dealer is not aware that this is a common problem Yeah! Will replace pump anyway, seal electrical connection to it, replace fuse box and hope no damage to socket/ wiring loom. Local non franchise Citroen garage has quoted about £ 80 plus one hour plus vat for replacing fuse box. Therefore may just leave this to him. It also looks like someone may have already replaced the fuse box previously. 10 April 2017. Keith from Lancashire

Is this water penetration anything to do with the 'bath' of water that collect in the bodywork formed into a bowl which sits under the windscreen and dashboard. the sound of water sloshing about from the front of car resulted in finding about 5 ltrs of water sloshing in this area. The drain holes seen through air intake mouldings at bottom of w/screen were blocked. Rather than do what some people have done and attack the problem from under the wheel arch I thought what's stopping this water from draining. Raise the bonnet and see the air intake mouldings for the heater at back of engine sealing with w/screen. Removing the left hand vent which is simply clipped in gave access to this undertray (and heater filter) which collects windscreen water plus any debris that gets through the large holes in the intake mouldings. The drain holes(one each side get blocked allowing a bathful of water to collect and God only knows where this could end up. Poke some flexible tubing or wire down the drain holes The poorly designed drain holes are not situated at the lowest point but on the curved side of this body panel. Would anyone put the drain hole in your bath 3 inches up from the base? To prevent further ingress of matter I wired small size stainless mesh behind the mouldings. When a dry comes I intend having another look to see if a better drain hole could be made. Geoff rees from Torfaen

Submitted: 13/12/2012 15:12:41 | ID: 65463

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Michael Allen, Kent

Citroen C4

Why when driving suddenly the engine jumps/misses a beat sometimes several times a day no warning lights appear??

Answers

Mine used to do same change the spark plugs or take it for a service should calm it down or solve it altogether. Robbie from Yorkshire

Submitted: 19/03/2017 12:50:01 | ID: 139984

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Robert Cusick, Lancashire

Citroen C4 Picasso

When I have been running for a couple of minutes there's a beep and service light comes on, then faulty handbrake then a couple seconds later another beep and esp/ask light comes on as well.If I stop the engine and start it again they all disappear till I have been running for a couple of minutes and it all happens again.

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Having a similar issue, auto electrician diagnosis identified error codes P1161, P0050, P0563, C1208. Had my local repair centre replace the throttle body for about £450. drove about 1 mile and it all started again, ABS, engine errors and no acceleration power. cannot see any obvious resolution on web searches. Edward from West Midlands

Submitted: 26/04/2017 13:13:30 | ID: 140920

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Richard, Lancashire

Citroen Relay

Hi. Got a 2016 L3 H2 Relay Is it normal to have done the front brakes in at 19k? Iv just had to have new pads and disks. I would have thought these would have lasted longer than the tyres which are still current set... Have i been to soft and fobbed off that it due to the weight om carrying. Thanks

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It would seem very low mileage to need pads and discs renewed but it depends on how the vehicle has been driven Some modern brake pads have a high metallic content in them and can be very aggressive for disc wear. Hugh from City of Glasgow

Hi. Thanks for info. The service centre said they get a few of the big vans in with these problems. I am at 3 ton most of the time and higher so i guess its just using a lot of force to stop. I think i wasnt paying attention to the fact that my pads were finished at maybe 16 /17k. Il have to check them every 15000 i guess. Thanks Richard from Lancashire

Submitted: 10/05/2017 13:40:59 | ID: 141210

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Graham Smith, Cambridgeshire

Citroen Relay

Have lost all lights, indicators and dashboard gauges/clocks. Engine runs fine, blower and reversing lights work as do hazards. Tracked the problem to the fuse box under bonnet. Power to fuse box, but no power to the relevant fuses. Any guidance gratefully received. Thanks

Answers

Looks like you need a new fuse box. I believe this has been reported on here before by Citroen owners, fuse box connectors become very corroded and fragile due to water leaks. From memory the windscreen washer pump was guilty of leaking / spraying water over this. Hugh from City of Glasgow

Submitted: 10/05/2017 14:28:29 | ID: 141211

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Mark, Pembrokeshire

Citroen Xsara Picasso

Hi I'm looking to change my brake pads on the front but been told their are a few types for my car can you help me my reg is y561hep thanks

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just have a look at what is on the car then try euro car parts mr davis from South Yorkshire

Submitted: 10/04/2017 18:17:56 | ID: 140536

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derek suller, Gwent

Citroen Xsara Picasso

can any one tell me if it is easy to do front wheel bearing on my citroen1.6

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cheaper to change wheel hub easey to do mr davis from South Yorkshire

Submitted: 19/03/2017 15:09:30 | ID: 139999

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Rachel, Poole

Citroen DS3

My Ds 3 2012 Car judders after 45 mph, gets worse faster I go? Any ideas? I

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Tracking. Take it to a garage and it should be cheap to fiz Matt from Bath and North East Somerset

Submitted: 17/04/2017 16:45:09 | ID: 140702

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amena.miran@hotmail.co.uk, West Midlands

Citroen DS3

Hi please could you tell me when I am driving it only happens sometime it looses power then picks up again then looses power again then it dusnt do it for a while it's recently just had a full service

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I've had exactly the same problem for 6 months. I've just today taken it in to get fixed, turns out there is a recall for the problem but they aren't sending out notice for it. They told me to monitor the problem so hopefully that helps. It'll be done for free, don't pay, should be under warranty too Tom A from Aberdeenshire

Hi Better take it back so they can check it, if the car it's little old then it might be the throttle body or turbo failure. but let it be check before anything goes worse Joseph from South Africa

Submitted: 04/10/2016 18:00:32 | ID: 135716

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Sarah, Warwickshire

Citroen DS3

When changing gear I get a clunk when it bites, it's also quite creaky. Just wondering what the problem may be so I can get a rough price on what it could cost.

Answers

Hi Before you do the changing of gear box...Ask the Citroen mechanic to check the oil first and you can get the new one. Joseph from South Africa

Submitted: 18/11/2016 19:16:13 | ID: 136777

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chelsea, West Midlands

Citroen DS3

My car has an on going faults with a temperature faults it comes up on the dash with the temperature gauge in red and saying STOP ENGINE FAULT. I had the the temperature sensor replaced the part was from Citroen and had It fitted about 4 months ago it's happened about 4 times since. I have no idea what it could be thinking about getting rid of it, any help would be appreciated !!!!

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Hi Please check your antifreeze coolant then if there's coolant then Take it to another Citroen Dealer so they can try it. Joseph from South Africa

Submitted: 01/05/2017 22:04:43 | ID: 141048

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Brian Fitzgerald, Australia

Citroen DS3

My YM 2012 DS3 Sport is showing "Engine Fault Repair Needed" on the display at start up and "Service" light comes on throughout the drive. This had been happening for some time. After about 3 visits to the the dealer, it replaced the "Turbo Dump Valve" and advised that this action had fixed the problem on another vehicle. These words indicated to me that the dealer was not 100% confident that its actions would fix the problem. Warnings ceased for about 2,000 Km and then returned. I don't believe there is a problem with the Engine and do believe that the Diagnostic Warning system is just too sensitive or faulty. Has anyone had a similar experience and is there a fix?

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Hi i am not a Mechanic but I had that kind off problem on my DS3 1.6 THP Sport 2010. What i have done it's replacing the dump valve also the 'Lambda sensor', then diagnosis the vehicle; and if the problem does appear again check the Throttle body which has a lot of sensors connected. If your turbo it's working the problem should be solved. Joseph from South Africa

Submitted: 14/08/2016 01:43:38 | ID: 134346

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Aaron, Essex

Citroen C2

Hi My car won't start properly, it fires up when ignited but won't fully start, eco mode appears on the dash and a red flashing battery light appears. Any knowledge on what the problem could be and how to deal with it?

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My c2 1.4 diesel when I start the engine up it idles but will not take the revs this just happens now and then what is the problem John Chestnutt from County Londonderry

Submitted: 16/04/2017 18:56:25 | ID: 140684

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Malcolm Buchan, Aberdeenshire

Citroen Berlingo 2006

Hi, I have a Citroen Berlingo van 1.9d. The clutch pedal spring has broken but the clutch is still working fine. Do you need the spring, is it an important part? Thanks. (600d)

Answers

Hi, if a spring was fitted to your vehicle in the factory, then it is pretty obvious that it should have one! Get it sorted before the clutch starts "slipping". "Simples" !! Philip Bevens from Kent

The pedal tension and return sping is located under the dash and is hooked to the pedal arm. This spring tensions the clutch pedal and prevents it flopping about when your foot isn’t on it. It easy to change and not expensive. Not changing it will not affect the operation of the clutch and will cause no damage to the clutch Ol’ Jeffers from Kent

Where can I get a replacement Citroen Berlingo van clutch pedal tension and return spring (2007)? It seems that they have stopped making them! David Edwards from Shetland Islands

Submitted: 03/12/2012 09:58:36 | ID: 63939

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David Main, Swansea

Citroen Berlingo Multispace 2012

On the computer display above the radio of my Citroen Berlingo Multispace a symbol of a car has appeared with two arrows in front of it, suggesting forward movement and 25MPH below this symbol. There is no cruise control on this model. What does this mean? (1.6hdi)

Answers

I have just bought a 2009 XTR 1.6 HDI and have exactly the same car symbol on the display with two arrows in front of it, showing 17mph. Does anyone know what it means and how to get rid of it? Tony Russel from Cardiff

How do I turn the radio off on my belingo multispace without turning the ignition off please? BERYL ARMSTRONG from Merseyside

I have the same issue with the 25mph on the display. Most annoying..... any advice? Tim Lyndon from North Yorkshire

Submitted: 05/11/2012 11:28:31 | ID: 91188

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Paul Nutman , Hampshire

Citroen Nemo

I got my nemo last week, it's had a new battery fitted, the mileage is flashing on the dash, the bluetooth menu button doesn't work & the USB port keeps connecting & then disconnecting. I've disconnected the battery to reset the system without success. Has anyone got ideas please??

Answers

Hi Paul! I have the same exact problem! The "main" key does not work on the steering wheel. Don't suppose you have found out a solution? Chris from Devon

Submitted: 06/02/2017 15:52:35 | ID: 138742

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lisa connelly, City of Edinburgh

Citroen DS3

My wingmirrors folded in automatically as usual when I locked the car but now they are stuck folded in and won't open when I open the car. I have tried pressing the control from inside the car to open it, but it wont work. I also cant fold them out manually. I know it is illegal to drive without mirrors. can anyone help at all?

Answers

If you haven't activated the mirror switch on the drivers door by moving it backwards then I'd take it to the dealer to have a look at it. Definitely do not open them manually. Alec from Northumberland

Submitted: 23/04/2017 16:53:00 | ID: 140844

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Stuart, Nottinghamshire

Citroen C4

Hi my engine management light has come on and the display says anti pollution is faulty what is the cause of this

Answers

It might go away after a few more runs. My C4 shows this message if I have ever over-revved the engine but always goes away after one or two more starts/runs. You could try and get your exhaust particular filter cleaned or get the Ellis fluid checked/topped up. Richard from Cheshire

Submitted: 05/04/2017 11:25:58 | ID: 140425

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stephen, West Midlands

Citroen Xsara Picasso

m/g has come up on dash what does it mean

Answers

Don't know what m'g means. There is an MPG display you can bring up. Hugh from City of Glasgow

Submitted: 25/04/2017 19:43:52 | ID: 140902

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pedro, Devon

Citroen C4 Grand Picasso

is there a way to turn off the car alarm? we want to sleep in the car with the doors locked but not have the alrm go off with movement.

Answers

I don't think you can easily turn off the alarm system. You could try placing sticky felt pads over the interior motion sensors so the alarm won't go off when you move around inside. Hugh from City of Glasgow

Submitted: 24/04/2017 15:31:31 | ID: 140862

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Peter Crawshaw, Hull

Citroen C4 Picasso

Hi, I have the c4 Picasso vtr. I normally get about 60 -64 mpg driving at 50-55mph. my speed is still the same but Im now getting 50-55mpg. I just got a full service done on the car but it is still using more fuel than normal. Yesterday I put £30 in the tank and it took it two bars over the half full mark. today I did just 40 miles at the same and slower speeds, it has now dropped into the under the half way mark. So I guess the 2nd segment to fill only just had a small amount in it to make it show on the gauge, but that still means it has used a full bar up and only done 40 miles. Any ideas as to what is causing this. All the filters were changed including the diesel filter. There are no physical leaks to see under the bonnet or on the floor.

Answers

I just put my foot on the brake at the same time as I pull the dashboard switch, this seems to work however, now and again, I go to pull off sometimes and the light remains on for a second or two so I am not happy about that, maybe someone can answer that one for me, thank you Jim. J Cartwright from Caerphilly

Submitted: 22/10/2016 14:43:37 | ID: 136146

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Adedayo, Essex

Citroen Relay

I took the negative lead off from my citroen relay battery for about 6 months; when I reconnected it engine roles but will not start. This is not the 1st time of doing it and it worked perfectly A mechanic thought it could be diesel shortage, I added 10 liter to its thank but no joy Another mechanic confirmed that there is no power to the heater hence the nozle will not open All the lights come on the dashboard,no warning and no suggestion that anything is wrong Anyone with how to resolve this problem please

Answers

main battery fuse blown Andrew Fox from East Riding of Yorkshire

Submitted: 27/07/2015 07:06:28 | ID: 118959

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Peter Sutherland, Tipperary

Citroen Berlingo

Hi to anyone who can help me?, I have the mark 2 Citroen Berlingo 1.9 Diesel Van which always seems to have either one sort or another electrical problems. Front head light bulbs blow a lot or are fading so replace bulb and the on and off the battery icon/warning light comes up on my dash board, what is causing this ? I bought a new battery last year, new starter and am worried the Alternator is packing up, could this be the cause of electrical problems ? This damp weather we have been getting in Ireland is affecting the starting in the mornings, coughing to start with some whitish smoke, is this Injector problems ? Once started and on the road, it runs sweet as pie. It has done 395,000km and always passes it's annual D.O.E Test. Hope some one can advise me ? thank's, Peter.

Answers

sounds like the alternators over charging.. if you have access to a volt/multi meter you can check this.. if its not around 13.5 -14 volts (with engine running) ... new alternators required graham from City of Glasgow

Submitted: 18/03/2017 21:12:53 | ID: 139969

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