Friday, 25th of May 2012
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My Citroen Xsara Picasso’s steering has gone stiff to turn. There isn`t any noise or knocking and the power steering fluid is full. Any ideas?
Answers
Check your power steering fluid level, it might have too much fluid in it. Good luck - John Nunn from England
Submitted: 18/05/2012 14:20:37 | ID: 10595
I questioned previously that my Citroen C3`s fault indicator bar comes up with non existant faults on every journey that I make. It says that the fog lights are not working or the side lights and that a service is required and it makes lots of beeps. The car was serviced in October, I have had it annually serviced and it`s mileage is never up to the service mileage. Could this be because the car has not been serviced by a Citroen dealership? I received advice that my problem will be the earth pin on the rear lamp connectors having a high resistance and, when braking and indicating, can cause power to leak into other rear lamps, i.e. fog lights etc, causing spurious faults and warning bleeps on the display. The connectors can be cleaned/tightened as a temporary fix, but a permanent fix would be to bypass the earth pin. Can anyone advise me how to bypass the earth pin on my Citroen C3 2007? (Desire)
Answers
To save time remove both rear light clusters and remove the bulb holders from the rear of the unit to access the bulbs, then in turn take out each bulb and scratch and clean the metal bulb contacts. Also try to bend the contacts forward slightly to ensure proper contact to the rear of the bulb. I’ve had this problem first, it was LH brake light, Sidelight fault with orange SERV indicator showing, then one month later Sidelights, Foglights Fault, with orange SERV indicator. First problem was poor LH brake light bulb conection due to the two contact pins being slightly corroded and not fully touching the back of the bulb, Second problem was the LH reverse light bulb single contact slightly corroded. I cleaned all contacts and bulbs both sides with Sandpaper WD40 and re-tensioned the contacts, they have a tendancy to bend down allowing it to vibrate off the bulb enougth to flag an error. Also spray the lights connection block both male and female sockets with WD 40 to clear corrosion if any? The poor earth is through the bulbs and contact pins shouldn’t have to rewire the car. I have had no problem since doing this, what you see is a reaction to a poor contact in one of the rear light clusters and does not always reflect which side or bulb has the problem so do them all to save revisiting the job in the future - John Johnston from Lancashire
Submitted: 17/05/2012 12:14:11 | ID: 10574
Black smoke keeps coming out of the exhaust of my Citroen Xsara Picasso and when I put my foot down the speed won`t go above 40 miles per hour. Has anyone got any ideas please?
Answers
We had this once when we accidentally topped up with petrol instead of diesel, luckily it was only £20 worth and when we filled the tank with diesel it was fine - Mark Bourne from England
Submitted: 17/05/2012 12:05:54 | ID: 10573
How do you turn the handbrake off, when the ignition is off, in order to change the rear brake pads on a Citroen C4 Picasso? Can you disconnect it from the rear, as I haven`t done one with an automatic handbrake before? I need help as my brake pads are on metal to metal. All of the other cars that I`ve owned have had a normal handbrake. I haven`t taken the wheel off yet to have a look. Are they harder to replace than normal pads? (hdi vtr+ auto)
Answers
Stop the engine, then turn on ingnition, put your foot on brake pedal, pull 2 times on hand brake lever, keep holding it back on second pull, wait till display is back to normal before turning off key or brake will go back on - Ian Thomson from Aberdeenshire
Submitted: 11/05/2012 10:41:14 | ID: 10440
My Citroen C3`s blower won`t shut off permanently on full power. If I press the + or - button it does not alter the blower speed. Can anyone help please?
Answers
Problem sorted. It was the electric control module situated in drivers footwell just above left foot, held in with one bolt and has 2 green push on connectors. Cost £75 new, apparently common fault on the C3. May be of help to anyone else having this problem... Barrie from Lincolnshire
Submitted: 11/05/2012 09:59:13 | ID: 10428
My Citroen C3 has stopped working due to water in the ECU housing. Can this be dried out or will I need a new one, or can it be repaired? Please advise as the garage which has the car just wants to fit a new one at £500.
Answers
My wife’s C3 started up, ticked over perfect but would not drive, would cut out and splutter. Fault codes were faulty cat and crank shaft sensor. I replaced both - still same problem. Had it taken to a Citroen specialist who said it was ECU problem or throttle body. We contacted the garage we bought the car from (7 months ago) as throttle body looked like new fitted and garage confirmed that a new one was fitted prior to us buying the car. Car taken to another Citroen specialist who replaced the throttle body under manufacturers warranty and still didn’t work. Had a call this morning to say there was water in the ECU, this had been dried out and car drove perfectly. They are now taking the new throttle body off and putting the old one back on. So in short, yes, the ECU’s can be dried out. I would suggest you put sealant/ silicon around the windscreen wash pipes where they enter the bonnet as this is a common fault with C3’s water getting through and dripping onto and in fuel injector and other electrical parts. Oddly enough our problem must have started the same time as yours. But with lots of rain lately maybe not so odd! Kevin Kelly from Warwickshire
Submitted: 10/05/2012 15:00:00 | ID: 10412
I have noticed that I feel every little bump in the road when driving my Citroen and also the car seems to rock from side to side (like being in a boat). This seems to be worse since having had my first 2 year service and the car has only done 6,000 miles. Any suggestions please?
Answers
It is the anti roll bar linkages. Should cost about 60 pounds at main dealer prices if not in warranty. This can happen at whatever mileage. It can be caused by hitting potholes - John Smith from Buckinghamshire
Submitted: 30/04/2012 14:17:41 | ID: 10148
When the revs drop below 1000 my Citroen C2`s oil light flashes and beeps. I have changed the oil, filter and oil light switch but it still does it. Any ideas? (vts)
Answers
I am trying to find an answer to the same problem for my 2004 VTR - 66,000km on the clock. The problem is not consistant so my son (who is a mechanic) says it is probably not the oil pump. I hope he is correct. I have been trying to locate the oil pressure switch to try changing it (as you haver done) but can’t find it. Can you tell me where it is? Please keep in touch if you find an answer. My email is jaksusan[at]hotmail[dot]com. Thanks - Jack Couche from Australia
Submitted: 30/04/2012 11:49:41 | ID: 10135
I bought a Citroen Xsara Picasso last week and, having done just over 100 miles, it suddenly started beeping and telling me to stop as the engine is overheating. I only topped the water up a few days ago but on checking I found that it was virtually empty. I have filled it again but it is still saying that the engine is overheating. It also chucks out a fair bit of black smoke at high revs. Does anybody know what it may be? Thanks. (2.0 hdi)
Answers
Hi there, I would check the air bleed nipple sticking out the side of the thermostat housing. The plastic engine cover plate tends to knock / saw these off if any of its four rubber mounts break off. Same thing happend to mine. Easy and cheap to replace if that’s the cause - Matthew Nicholson from Yorkshire
Submitted: 30/04/2012 10:05:16 | ID: 10125
My daughter bought a Citroen C3 16v Exclusive 3 months ago and has had problems since the start. It kept cutting out when driving 50mph and then black smoke came out of the exhaust. We took it to a garage and they have supposedly fixed it, but last night the alarm kept going off and she had to leave it unlocked. This morning when she tried to start it it would not start and the battery was completely flat. How do I find out what has drained the battery? (16v Exclusive)
Answers
Try having the alternator checked, it might not be charging the battery properly so the car is effectively draining the battery when running, or failing that could be a bad battery or battery earth lead. This sound like a low voltage issue effecting the running of the car - John Jonston from Lancashire
Submitted: 26/04/2012 15:59:26 | ID: 10112
Does anyone know how I take off the dashboard of my 2005 Citroen Xsara Picasso to change the instrument bulbs?
Answers
Using a flat blade screwdriver from the lefthand side prise of the front facia behind you will see 2 star screws holding the instrument pannel in place. Remove these and slowly pull the instrument pannel towards you turn it face down and you will be to access the bulbs no need to disconect the wiring just ensure ignition is off - Mike Zubrzycki from Yorkshire
Submitted: 26/04/2012 14:17:47 | ID: 10108
My Citroen C3`s fault indicator bar comes up with non existant faults on every journey that I make. It says that the fog lights are not working or the side lights and that a service is required and makes lots of beeps. The car was serviced in October. I have had the car annually serviced and it`s mileage is never up to the service mileage. Could this be because the car has not been serviced by a Citroen dealership?
Answers
Hi, your problem will be the earth pin on the rear lamp connectors having a high resistance and when braking and indicating can cause power to leak in to other rear lamps, i.e. fog lights etc, causing spurious faults and warning bleeps on display. The conectors, can be cleaned/tighten as a temp fix, but a permant fix would be to bypass the earth pin. I live in W-S-M and can fix this for you. Cheers - Wayne Willett from Somerset wayneawillett [at] hotmail [dot] co [dot] uk
Submitted: 25/04/2012 12:20:58 | ID: 10080
How do I change a cambelt on my Citroen Xsara Picasso?
Answers
Hi there, I changed my cambelt and waterpump while I was at it on my Picasso Xsara 2.0 hdi 2002. It was pretty easy. A few bolts undo to remove the cambelt cover (don’t forget the awkward one down the back of the bulkhead) - a 10mm ratchet spanner is really helpful here. Bottom pulley must come off to get the bottom cover off - 22mm decent spanner and a good pull. As long as flywheel is locked this is pretty easy... The hardest part was removing the starter motor to get a locking pin into the flywheel but afterwards I needed to change the bottom pulley and realised you can lock it without taking it off. I used an 8mm length of threaded rod bent in such a way as to get the flywheel locked by guiding it into the hole in the casting just to the side of the starter without putting my hands through all the pipes and stuff. Just push on the rod whilst turning the engine via the bottom pulley till it pops in. There are two holes in the flywheel, you need to check the alignment of the camshaft pulley at about the 11 o’clock position to make sure you have the correct one. This too needs locking with an 8mm bolt / drill. Then its all plain sailing, slacken the tensioner and remove old, fit new. I would advise changing water pump while apart (4 or 5 10mm bolts). Then put it all back together. Probably 2 or 3 hour job if all goes well. Belt and pulley kit cost me £45, water pump £20, Aux belt £10 all off eBay. Hope this helps - Matthew from Yorkshire
Submitted: 23/04/2012 14:47:16 | ID: 10046
My Citroen Xsara Picasso makes a whining noise when driven. I have been told that it is the air con pump and it can be bypassed with a shorter belt? Has anybody got any information as to whether this is true?
Answers
Hi, I’m having the exact same problem on my cassie. Yes it is true you can bypass it, but you just won’t be able to use the air con. I’m getting mine replaced instead so I’ve had to buy an air conditioning pump, which I’m taking a risk on a used one from eBay £38.40 as opposed to £270 new, and I’m now looking for a fan belt tensioner and fan belt, because if you keep taking the fan belt off (which you need to to check the air con pump), it loses tension, so my car has come back now even more squeaky than it was when I took it to get looked at lol. All in all my garage has quoted me £90 to fit the lot when I get the parts. It’s worth doing in my opinion. Good luck with it - Jodie Horton from England
Submitted: 23/04/2012 12:43:48 | ID: 10028
Does anyone know of any towing wing mirrors that will fit onto the Citroen C5 aero shape, auto close mirrors that don’t slip off? Also has anyone had problems with reversing sensors after the car has been washed in garages? (138bhp Exclusive auto sat nav)
Answers
I use these very successfully on my C5 Exclusive. http://www.riverswayleisure.co.uk/acatalog/info_832073.html Swapping the angle around allows them to stay on even when the car mirrors close in, without the towing mirrors hitting the car windows. Jim Kilpatrick from County Down
Submitted: 23/04/2012 12:02:46 | ID: 10014
Please help. My diesel Citroen C3 02 plate won`t start. The engine won`t turn over although the dashboard and radio will come on. I have checked the battery and that`s fine. I disconnected the battery and connected it again but it still won`t start. Any advice please?
Answers
Check the starter motor earth lead connected to it. It may of just come loose or developed a bad contact due to corrosion, undo the earth cable clean with sandpaper, wipe with WD40 and refit. Failing that have the starter motor checked!! Finally! failing that, it could be the ignition barrel but try the other two first? John Jonston from Lancashire
Submitted: 20/04/2012 10:23:28 | ID: 9963
My Citroen Xsara Picasso`s driver`s window goes down okay but when I press the button to send it up the window goes down again. Has anybody got any ideas please? (2.0 hdi Exclusive.)
Answers
Hi, I’ve just had the exact same thing happen to my drivers window on my cassie, I had to buy a new window winding mechanism because on mine all the wires had frayed and snapped. I took a risk on a used one from eBay which was £55 with delivery and my garage charged £75 to fit it as its a little fiddly - Jodie Horton from England
Submitted: 19/04/2012 11:47:57 | ID: 9912
I wish to stop my Citroen C5`s mirrors closing automatically on locking. There is not a mirror option in the Comfort/Lights etc menu, nor is there one in the other menu covering Radio/Phone etc. Can anyone help? (2.0 HDI Exclusive)
Answers
Hi, checked handbook. It can only be deactivated by dealer plugging in diagnostics. This will be a charge of approximately 75 pounds. Hope this helps - Terry Pringle from Northumberland
Submitted: 16/04/2012 10:24:50 | ID: 9824
My Citroen C4 Picasso shows a car symbol with 5 miles. What does this mean? I have had my tyres checked and they are fine, a service done and it has done less than 2000. Any ideas?
Answers
Is your car the Exclusive model with the fancy suspension? If so, it’s telling you that the suspension is too low and that you should not drive it until the suspension has raised. If it’s like mine it will suggest that the suspension airbags are faulty. For loads more info have a look at http://c4owners.org/plugins/forum/forum_viewtopic.php?118866.0 - Peter from Staffordshire
Submitted: 13/04/2012 14:42:15 | ID: 9808
Hi. My battery on my Citroen Berlingo Multispace diesel keeps losing charge. I am having to disconnect the battery lead after a few hours but the alternator is fine. Can anyone suggest what is wrong?
Answers
check fuel heater relay isn’t welded together and staying on. My Picasso hdi did this and melted the relay, and relay holder, my car drained the battery in half hour - Alwyn Black from County Armagh
Submitted: 13/04/2012 09:24:15 | ID: 9743
If I take revs over 2000 my Citroen Relay van loses power and it`s hard work in the lower gears. The air flow meter and fuel sensor exhaust gas valve have all been replaced, costing loads and getting nowhere. The engine managment light comes on when over 2000 revs. Can anyone help please?
Answers
I had that problem and it was the airflow sensor - Alan Poulter from England
Submitted: 12/04/2012 17:01:31 | ID: 9739
A red light on the dashboard of my Citroen Berlingo comes on when driving up a hilly road but goes off after seconds. Any ideas? (HDI LX)
Answers
Sounds like the low water level light. Check level in header tank and top up as necessary - Steven Hrouda from Essex
Submitted: 10/04/2012 17:05:59 | ID: 9655
Hi guys. I have a 2005 model Citroen Berlingo 1.4l petrol . My airbag light stays on when the car is running . I have taken it to many mechanics and they seem to scratch their heads. Any ideas? (1.4l petrol)
Answers
I’ve had the same problem for months. Like you, I’ve taken it to various mechanics who looked more than a little puzzled. Last week, I visited an old guy about a different problem and mentioned it to him. He laughed and told me he has fixed this problem hundreds of times. 99% of times it is caused by a faulty connection under the seat, check under the seat(s) both if you have passenger airbag fitted. There is a seat sensor to tell the system someone is sat there, this may be faulty, usually it is the cable from this sensor. It passes down to the seat slide rails and has a connecting plug just before going into the main loom. Disconnect and clean this plug refit and test. Should be fixed, or the problem may be the sensor itself - Michael from Northern Ireland
Submitted: 10/04/2012 16:19:14 | ID: 9638
Can anyone suggest why my Citroen Dispatch`s speedometer and mileometer have stopped working?
Answers
One of the fuses in the fuse board behind the glove compartment on the passenger side makes the speedo and mileometer work/ not work. Check if it’s blown and replace. Remember which one as I have taken every relay and fuse out of my mate’s Dispatch diesel 2000 to try and work out why ignition doesn’t work but still has a dim battery, handbreak and glow plug lighting up on dash board. I think it must be a wire shorting somewhere and feeding back but can’t find it yet. works fine if you bump it though!!! Andy Howard from Oxfordshire
Submitted: 10/04/2012 15:25:45 | ID: 9622
The rear windscreen wiper on my Citroen C3 seems to have taken on a life of its own. It comes on quite randomly even when switched off, when I unlock the car, open the boot or just when I`m driving. I’ve checked the fuse and it seems okay. Could it be a relay? There is an awful lot of clicking in that department. Does anyone know how to get at them? Any help would be welcome. Thanks.
Answers
Mine started like that, turned out to be engine ECU - Paul Thompson from England
Submitted: 10/04/2012 12:06:40 | ID: 9587
When my Citroen C3 starts up from cold, there is a roaring noise. When I accelerate, it seems to come from the back of the car. I have had the exhaust checked and they said it was okay, it goes after it has been run for 5 minutes. Any ideas?
Answers
Check the heat shield for looseness or vibration when the exhaust begins warming up and flexing, or loose baffles in the rear silencer - John Johnston from Lancashire
Submitted: 04/04/2012 09:13:24 | ID: 9518
My rear interior light over passenger seats now stays on continually when ignition is on and driving, it only goes off when ignition is switched off. Why?
Answers
I would suggest it’s the switch - Donald Utton from Kent
Submitted: 03/04/2012 09:12:29 | ID: 9515
Why does my heater light on my dash for my 2L diesel go out in less than 2 seconds when engine is started from cold?
Answers
As long as the car starts, I would not worry about it. Glow plugs are working okay - Donald Utton from Kent
Submitted: 03/04/2012 09:09:32 | ID: 9511
Hi, my car has recently been playing up when accelerating 3500revs and above, the minute I put my foot flat to the floor it drops in RPM and struggles to move. It almost seems like you’re using the engine to slow down (feel the front end nose dive a bit) what can this be!?
Answers
Could be a number of things from spark plugs, air filter to even the fuel pump start at the basics spark air fuel - David Aberdeen from Aberdeenshire
Submitted: 03/04/2012 09:04:51 | ID: 9509
Just had a strange fault. Came in from shopping earlier today, brought in the shopping, went back out to the car to find the widscreen wipers going, the lights on full beam, the flashers going. The car was switched off and I had the key. Couldn’t turn any of them off and couldn’t start the car. After about five minutes the wipers stopped and everything was back to normal. Anyone got any ideas? Called the local Citroen garage who said they’d never heard of this before and hadn’t a clue what the problem might have been. Added problem is that with my wife being disabled, getting stuck in the middle of nowhere if this happens again, is not a good thought!
Answers
Most likely fault is with the body control unit or bsi. Needs to be taken to a garage with Citroen diagnostic equipment - The Andys from Devon
Submitted: 03/04/2012 08:54:27 | ID: 9502
Why has my car started locking itself when I drive? It has only just started doing it. (2.0 Desire Diesel)
Answers
It is an option you can turn on or off. When you are in your car with the key engaged but parked up, if you press and hold the lock doors button on your dashboard it will ping at you and tell you if the auto door lock is engaged or disengaged. As yours seems to be engaged (ie. auto lock the doors when you start to drive above a few miles an hour) by pressing and holding you will disengage the auto locking. If you want to engage it again simply repeat the press and hold until it tells you it has changed the status - Lee Martin from England
Submitted: 02/04/2012 10:10:01 | ID: 9497
When I change down gears, the van is sluggish with a loss of power. Also white smoke coems from the exhaust. Any ideas?
Answers
Sounds like the head gasket - Donald Utton from Kent
Submitted: 02/04/2012 10:07:16 | ID: 9495
Hi I have a rattling noise coming from gear box in 1st 2nd 4th 5th. Could this be the clutch or the gear box or thrust bearing?
Answers
Probably clutch friction plate breaking up. The Toyota drivetrain used in these cars is well known for clutch problems. When you get a new clutch fitted, make sure it is the bigger 190mm, not the original 180mm - Carl from Sussex
Submitted: 02/04/2012 09:45:49 | ID: 9473
My boot unlocks and opens when I press the key fob to unlock the doors. Any ideas what I’ve done? This is a new fault, it’s only just started doing it, and as far as I’m aware I’ve done nothing to the car to cause this. Please help!
Answers
Go into menu setup look for boot opening individual - Donald Utton from Kent
How many litres does it take to fill the petrol tank - Andy Wilson from Lanarkshire
I have a 2011 diesel - it holds 48 litres. John Thomson from Perthshire.
Submitted: 02/04/2012 09:41:51 | ID: 9467
The electronically-controlled air conditioning has suddenly started blowing at full blast. It doesn’t respond to on/off switch, fan switch or temp. controls. Has anyone seen this before--does anyone have a solution?
Answers
This is a common fault on a lot of cars and is almost always 1 of 2 things: Either a faulty earth point for the controls. If this is the case it normally effects other things in the car, have you noticed any other strange things like other lights coming on/off? If not, it’s almost certainly the heater resistor/transistor that has burnt out. In a C3 it’s in it’s own box under the glove box. It’s held in with 2-3 bolts and has a few wires running to it and has a big silver metal bit for cooling. A new one is about £50, £30 second hand - Mike from Essex
Submitted: 29/03/2012 09:50:30 | ID: 9412
Hopefully someone can help. I pulled into a road the other night and the car bleeped "depollution system faulty" and all my clocks and displays changed to French and the engine went juddery; no power next day would not start so I fitted new battery. The engine now starts but judders, has no power and the depollution light is flashing. Any ideas of what could be problem? Cheers. (1.6 automatic petrol)
Answers
1.Bad petrol 2.Change the petrol filter 3.Change oil to Total and original only oil filter Do this and it will be fine - Manos Averis from Greece
Submitted: 29/03/2012 09:35:48 | ID: 9411
I have a problem with my Citroen Xsara Picasso`s clutch. My problem started as a shuddering when I put the car into first gear or reverse, or at low revs. Then a while later it started making a noise when engaged and this went on for a couple of days. I don’t use my car much so this is why it has stretched out over a good month or so. Last week my alternator burnt out and I replaced it. so that is now fine. A day later I drove my car a few miles down the road and back and the shuddering seemed to get a bit better but the noise was louder, like a squeaking noise. The next morning I got into the car and couldn’t select any of the gears while the engine was running. When the engine is off I can put it into gear. Then the pedal stuck at floor level. I have had the system bled. The pedal returned to the top but wouldn’t engage the gear with the first pump, but on depressing the pedal twice it would engage. Has anyone had this problem, or can someone offer advice? Thanks. (diesel)
Answers
Hi, I had the same problem, get your clutch checked ASAP. Mine got progressively worse whilst driving back to work then something gave out and now my car won’t even start for me to begin any kind of elimination process. My best guess is the plates have disintegrated and some sort of sensor has gone. Parts are £107+ I’ll be saving on labour by doing it myself, but I’m pretty sure it’ll work out cheaper for you in the long run if you get it repaired before it causes secondary damage - Lee Palmer from Devon
I had the same problem. Had my clutch replaced, the release bearing was paggered. I bought the clutch kit from qingting auto parts for £52 - Adam from Yorkshire
Submitted: 27/03/2012 12:45:50 | ID: 9360
My Citroen Xsara Picasso’s boot door worked earlier for me to put pram in but now I cant get it to open. Any ideas???
Answers
Hi, I had the same problem last week, took my son to Gatwick Airport and could not get the cases out of the boot! Highly embarrassing. Spoke to a mechanic who said it was most probably the electronic switch. You can open the boot going in through the back with seats down. Little hole painted with white, stick a small screwdriver in to release catch. I bought a switch on eBay for about £26 inc postage. About a 30 minute job - Stephen Merrill from Dorset
Submitted: 26/03/2012 08:50:20 | ID: 9321
I keep getting a really bad smell of fuel coming into my Citroen Xsara Picasso. I`ve had it checked and they can`t find anything wrong. Also when I take the fuel cap off there is a lot of suction. This car has been regularly serviced and has only covered 70k from new with a documented history. Can anyone help please?
Answers
I have the same problem and have tracked it down to one on the injectors leaking. If you lift the plastic cover from the top of the engine (it just lifts off) you will be able to see the injectors in a row running left to right. If one of these looks wet and oily it will be that that is causing the smell of diesel. I do not know if it is a common fault or if it is a seal in the injector but you’re better off checking if the pipe is loose first before starting to dig deeper. Hope that this helps - Graham Hodge from Lancashire
If you are getting suction on opening the fuel cap, check the breather on your fuel tank - Martyn Broderick from Yorkshire
Submitted: 23/03/2012 10:23:47 | ID: 9298
Every now and then I am getting a constant beeping noise in my Citroen C3 which seems to come through the speakers. I have tried locking the car and switching off the engine but that does not stop it. It does stop after the car has ben switched off for 10 minutes or so. Can anyone help? Also I have got a little spanner symbol on the panel next to the mileage counter. What is this telling me?
Answers
The beeping noise is a warning indication, that something’s not right, try looking for things that might not be closed properly like tailgate doors or bonnet, but this would only beep with the engine running or when moving. Is there a fault indication on the display when you hear this sound? Are there any mobile devices in the car that could transmit signal interference through the speakers, but this would not sound like a beep and would only be present a few seconds before recieving a call or txt. Is the inside cabin light switched to ON, instead of being on OFF or DOOR ACTIVATED. The spanner suggests that your service is nearly due or due - John Jonston from Lancashire
Submitted: 23/03/2012 10:13:56 | ID: 9297
Can anyone suggest why my Citroen Xsara Picasso’s driver’s electric window is not working?
Answers
If it’s going up, and then down straight after before hitting the top it’s the window winding mechanism. You need to get a new one, or take a chance in a 2nd hand one from eBay. Mine went on my cassie and it cost £55 for the window motor and £40 fitting coz it’s fiddly - Jodie Horton from England
Submitted: 22/03/2012 11:50:01 | ID: 9269
I bought a Citroen Berlingo van from a dealer 7 weeks ago which is 4 years old and had 32,500 miles on the clock. I was assured that this was the best deal for my work as a courier in London. I have had it back to the dealer 3 times causing me to lose work and have now been told that I burnt out the clutch myself and that I have to pay £150.00 for repairs as the warranty doesn’t cover wear and tear. Can anyone tell me where to go from here? Thanks.
Answers
If they are going to fit a clutch for £150.00, I would pay up and have the warranty on the clutch 12 months as standard. The £150 hardly covers the cost of a clutch kit - Mike Price from Wiltshire
Submitted: 22/03/2012 11:39:59 | ID: 9265
Is there any way you can disable the auto wash/wiper on the rear window of my Citroen C2? (Furio 1.1)
Answers
Access your on board computer via the menu button on the stereo and you can choose to have the rear wiper active or deactive. If I remember rightly it’s under vehicle configuration option - Meg Brown from Derbyshire
Submitted: 22/03/2012 09:29:18 | ID: 9239
My Citroen C3 has a small oil leak coming from the sump support bracket. The sump is okay and I have just had an oil change. Does anyone know where the oil is coming from?
Answers
Try tightening all the sump pan bolts slightly, sometimes the seal can weep oil around here. Also check the cam rocker box cover seal at the top of the engine for oil seepage - John Jonston from Lancashire
Submitted: 20/03/2012 11:04:46 | ID: 9217
Why has my Citroen C4 suddenly started to lose power and won`t go over 25 mph, no matter how low I press the accelerator?
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Stop driving it!!! Your turbo has collapsed, oil pressure pipe is damaged and your engine maybe wasted at a cost of £4,000 pounds plus for renewal! It happened to me, Citroen won’t help - William Thomson from Lothians
Submitted: 20/03/2012 10:44:45 | ID: 9212
Should the hazard warning light keep flashing when my Citroen Xsara Picasso is locked up overnight? Is this normal?
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Yeah it is normal for it to flash, well mine does and must be standard - Carl from England
Submitted: 19/03/2012 14:23:06 | ID: 9174
I have just bought a Citroen Xsara vtr hdi Coupe and now the engine management light has come on and it will not rev above 3000. It seems like you have hit the rev limiter. It`s a real nuisance when overtaking. I thought it might be the maf or throttle sensor. Can anyone help? (vtr 2.0 hdi Coupe)
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If not too late. you should take the car back. It would seem you purchased a bag of problems. I had my Citreon Relay 2.0 hdi van siiting sitting on my drive for months. I have the same problem, no power. It came up on the lexia as no fault found. I have changed glow plugs, relays, fuel filter, high pressure deiesel pump, airflow meter. 500 quid after it still won’t work. I can’t even start on the key. Soon as I get it going, it’s up for sale and I’ll buy myself a Ford Transit. Get rid of yours while you can. Check the internet, see how problematic these French cars/vans are. If you get yours sorted, let me know what you did? Thanks - Kersley Jason from London
Submitted: 19/03/2012 12:47:21 | ID: 9165
Hi there. Could you please advise me with this problem? The screen on the dashboard of my Citroen Xsara Picasso shows a message saying "Arrange service" with a spanner icon. Please could you help me?
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Hope your car is still going, get a full service and youll be okay - Ranger Cowhig from Ireland
Submitted: 16/03/2012 10:07:02 | ID: 9108
Hi. I have had my Citroen C1 for over a year and I have the word TRIP appearing on the screen next to the mileage. Does anyone have any idea what this means please?
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It’s just the trip meter displaying. All you have to do is press the long button in once (next to the trip meter) and the word trip wil be gone, and replaced with your car mileage - John from Dumfriesshire
Submitted: 15/03/2012 12:00:14 | ID: 9088
I have tried to set my Citroen C3 auto lights to come on. I have pressed the button on the stalk but nothing is happening. Can anyone please tell me why? (Desire)
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No stalk pressing involved, just rotate left hand stalk end to auto setting - John Johnston from Lancashire
Submitted: 15/03/2012 11:17:53 | ID: 9076
What is the purpose of the large iron weight on top of the gearbox of the Citroen C3 linked to one of the operating levers? It seems to make gear changing more difficult and perhaps cause premature failure. But Citroen must have thought it was a good idea? (1.4)
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I have a note in the service history for my 2003 C3 1.4i Desire from Citroen that says the weight was added because of the car not going into gear properly and the gear changes being ’vague’ - Mike from Essex
Submitted: 13/03/2012 15:24:32 | ID: 9038
Hello. I had a new exhaust fitted a few days ago on my Citroen C3 and, apart from the popping of the exhaust, my C3 was running beautifully. However, since then my clock is no longer illuminated. I had a new left front headlight bulb changed (by the dealer) on Saturday. Oddly the clock was illuminated on the drive to the garage but has now stopped again! Can someone tell me how to get it working again? Many thanks. (07 plate)
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Try the pressing the DARK button on the radio fascia there, should be about three settings: Bright, Medium and Dark - John Jonston from Lancashire
Submitted: 13/03/2012 10:53:39 | ID: 9004
I have recently changed my cat pipe on my Citroen Xsara Picasso. Now, when the car is started, the idle is erratic as though car is going to cut out. This continues whilst driving for around 10 mins in all gears unless I accelerate hard. After 10 mins all is okay but once the car engine is turned off for around 5 mins the problem is there all over again. Has anyone any idea what’s causing this? (1.8)
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That sounds alot like a lambda/o2 sensor fault - Nathan from Yorkshire
Submitted: 12/03/2012 14:40:53 | ID: 8934
I have a Xsara Picasso 2L petrol and it will not start in the morning when the outside temperature is 6 degree C or so, but as soon as it warms up outside to 10-12C it starts up and drives normally. I have had it put on the diagnostics machine which showed no error codes, but that was when it was working. Could it be something to do with a cold start sensor? I have spoken to a few garages who are baffled by it...
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Have you checked the battery? Batteries won’t perform as well in cold so try a jump start in the morning if that works then consider changing the battery! Rick from England
Submitted: 08/03/2012 09:10:53 | ID: 8864
I have just replaced maf on my Citroen Xsara. It starts and runs very good but jerks as if missing. This happens randomly when the car starts after cooling say half hour. It gives the impression it is a fuel problem. Car has been serviced recently including all filters including diesel filter.
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I used to own a 106 with a vtr engine in that did that... when you try to accelerate does it seem as if there’s a flat spot at some point? If so, I think it could be the MAP sensor - Joe from Bedfordshire
Submitted: 07/03/2012 16:09:58 | ID: 8834
I think there is breather problem with my Picasso. The oil filler cap pops outs and also the dipstick sticks out after a journey. I have checked all the obvious breather pipes for blockages, but they seem all clear. Any advice would be appreciated.
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Check the cover on the top of your engine. Mine was slack and was lifting the dipstick out of place. Removed the cover and no problems since - Robert Peter from Ayrshire
Submitted: 06/03/2012 08:10:29 | ID: 8780
On my Citroen C3’s dashboard it has a picture of a spanner and says A 3. I don’t get it. Few days ago it said A 1 then A 2 and now says A 3. Can someone help please? Thank you.
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Disconnect the battery, it will reset the ecu and if your car is fine then you could do this disconnect bat for around three hours. Good luck - Sajid Kann from Yorkshire
Submitted: 05/03/2012 16:56:34 | ID: 8749
Hi. My Citroen Xsara Picasso drives well at speeds above 5 miles per hour, as soon as it has to tick over (idle) it cuts out. When I restart the engine sometimes it restarts then cuts out again, or refuses to start at all. If it does start and I get the revs high there are no problems until I let it fall to idle speed. This problem only happens on and off but now it’s nearly all the time.
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Try changing idle speed valve, it costs new about £70 without labour - Chris Williams from Nottinghamshire
Submitted: 05/03/2012 16:55:31 | ID: 8748
My Citroen Xsara Picasso’s turn off engine temperature warning message flashes and inter cooling fan comes on, although the engine is cold. I just keep on driving. What would the problem? Thanks.
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Hi, I have exactly the same problem with mine... I changed both temp sensors in engine £45 and its still saying the same so if someone can help I’d be more than happy... Paul Blackburn from England
I had this problem with my Citroen Xsara 1.4 and it turned out to be 1 of the 2 diode type thing on the front of the cooling fan that was faulty. Hope this helps - Peter Hill from Yorkshire
Submitted: 05/03/2012 13:12:36 | ID: 8715
Something on my Citroen C3 is draining the battery. The AA bloke said there was a problem with the alternator not charging the battery when the car is parked up. If it is the alternator this will be the fourth one that will be fitted. I bought the car from new and had an alternator fitted in 2009 and 2010. Is there an underlying problem here that has not been originally found? (DESIRE)
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I had a similar problem with my Citroen Saxo. Citroen said it needed a new instrument pod (£350). They did this but when I collected my car I noticed it still had the same problem. Made phone call to Citroen and fortunately they hadn’t thrown the pod away and agreed to refit it. They then sent me out in my car with a technician who solved the problem in 30 seconds. It was the earth lead to the body work. Why they didn’t check the simple free obvious things first I will never know - Doris Jones from Kent
When I was thinking of buying a C3 I looked for possible problems. I remember reading that a drained battery could be the fault of the alarm, and that there was a "software fix", whatever that was. Worth investigating, perhaps? Fred Whiting from Cheshire
Had a problem with my C3 draining battery dead, after two new battery’s auto electrician found water in relays which were located inside the bottom of the n/s front wing, thus causing drain on battery. Replaced relays and taped them up to keep water out and it has been okay since. Hope this helps - Ian Richards from England
Submitted: 29/02/2012 14:49:21 | ID: 8703
My Citroen C3 is making a beeping noise and the interior light keeps flashing on and off. Any help on what the issue could be? Recently had a water hose leak and was overheating but that has been fixed.
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The boot lid is open! - Adam Jefferson from England
Submitted: 28/02/2012 13:29:49 | ID: 8649
Where is the glow plug relay on a Citroen Berlingo 2.0 hdi 2005?
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It is behind the your headlight on passengers side, small black box with a 10 mm nut holding it on to the body of the van, nangres is probably written on it - Brian Long from England
Submitted: 28/02/2012 09:09:24 | ID: 8641
If the crank shaft is making a loud noise is it a problem that can be easily fixed?
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Could be your bottom pulley that is needing replacing. I had that problem a few months ago. Seems to be a common fault with Citroen’s - Robert Peter from Ayrshire
Submitted: 27/02/2012 17:20:47 | ID: 8628
Hi to all, my husband has changed my head gasket today as it had gone and now it won’t start. It’s turning over but will not start, any ideas would be really appreciated, thanks.
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Hi, I am no mechanic but it sounds like you have lost your engine compression. The new gasket has to be a perfect seal "air tight". Did your husband get both faces that the gasket sits on professionally skimmed? You can’t just slap a new gasket in and hope for a quick fix. The head gasket goes when the two metal faces it sits on gets warped due to excess pressure (i.e. freezing your car up due to no anti-freeze during freezing conditions). These faces need to be ground down on a special machine to take out any warp thus being able to achieve a perfect seal. Get someone to listen under the bonnet for an air leak all round the gasket when you are turning the engine over. Good luck. Head skimming usually about £30 per face. You may only need to do one, sometimes just one side warps - Steve from England
Submitted: 27/02/2012 16:50:29 | ID: 8618
I’ve changed the diesel filter on my C2 and now it won’t start. I’ve primed it etc... But still it won’t start. How do I get fuel to the filter? (Design)
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Try pushing throttle to floor when cranking - Steven from England
You probably need to release one of your injectors and hand pump till diesel comes out. I had the same problem before - Richard from Powys
Submitted: 27/02/2012 16:35:43 | ID: 8612
Hi, my Citroen C3’s boot has just recently stopped opening when I press the remote, so I have to climb in the boot to release manually. Can someone please help? (Exclusive)
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Our C3 2002 boot only opens after the rear right door has been opened. It’s like a secret locking mechanism. Haven’t bothered getting it fixed as opening the door is much cheaper - Peny from Australia
Submitted: 27/02/2012 09:07:28 | ID: 8575
It takes an age to get to temperature, never gets above 3 bars. During cold running changes gear at will. I know it’s winter but the car is being driven in Spain... (auto)
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I’m not sure about the automatic gearbox randomly changing gear, but the car should never go above 3 bars of heat, and if you’re not driving ’spiritedly’ then it will take 10-15 mins to heat up - Mike from England
Submitted: 24/02/2012 11:11:20 | ID: 8544
I have bought a little Berlingo to get me by and it seems very slow. It’s only the 1.9d non turbo but I still think it seems a tad sluggish. Does anyone have any ideas? If any, what I can do? (800)
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That’s just the way they are I’m afraid. Get an hdi model if you want some go - Darren Petherick from England
Submitted: 24/02/2012 10:42:30 | ID: 8536
While my Citroen C3 starts OK the window wipers run slowly then after 2 minutes of driving the battery light comes and stays on followed by a beep and the ABS warning lamp comes on next but flashes on then off. After another minute the Air Bag light comes on and stays on? Then the engine shudders as if losing power and I can feel the power steering fail also. While this is happening the hand brake light comes on? Also the stereo switches off and on itself, while managing to keep the car running after this sequence of events the car returns to working normally ie. window wipers return to normal speed, all the lights go of except the Air Bag light that stays on? Please, any help or advice welcome.
Answers
It sounds like an esc fault, could be loose connection to the esc or sensor/sensors, or wet getting into esc wire or sensor wires, I would check all connections under the bonnet to esc and all sensors. If okay, close bonnet use watering can on bonnet let stop dripping then lift bonnet inspect all connections that they’re not wet, sometimes the older C3s can leak through the holes where the windscreen washers come through the bonnet. If found wet connection then dry cure where water comes in spray connection with WD40, disconnect battery for a few minutes then reconnect - Martin Anderson from Staffordshire
Submitted: 22/02/2012 10:32:29 | ID: 8508
My 2001 C5 diesel, 2.2 HDi, has taken to putting up the ’unblock diesel filter’ message over the last few months. This happens at random intervals, sometimes a couple of times a day but often with several weeks with no such message. There are some odd things about this. When the message appears the service warning light doesn’t come on as it does for other problems, the outside temperature display drops by six degrees and the ’automatic windscreen wiper active’ message often appears as well. Sometimes I get the outside temperature drop without the other messages appearing. The unblock diesel filter message disappears after a minute or so and the outside temperature display climbs up to the true value over about 10 minutes. Any ideas about what is going on?
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You need to have your diesel particle filter serviced it has nothing to do with the fuel filter. It’s the filter on the exhaust line that collects soot particles the service will include an additive a new filter and the counter reset on the computer - Colin Bissett from England
Submitted: 21/02/2012 15:55:08 | ID: 8485
I have a problem with my immobiliser, every few days it refuses to start, no power to fuel pump. The garage can’t help so I tried the main dealer, but still no good. Any answers?
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Had same problem when car was left unused for 2 weeks. Switched off ignition, left for 20 secs, switched on again and allowed computer to go through its checks, until mileage showed turned key and started. Hope it works for you - Garry Mason from Nottinghamshire
Submitted: 21/02/2012 15:49:49 | ID: 8484
I have just bought a used C3 Desire ’06 plate. The battery has been disconnected at some point and the central information display panel needs resetting to correct date and time etc. The panel itself is working otherwise but I am unable to locate any ’buttons’ to reset it . I do have a C3 manual but the appropriate section of that shows two central display possibilities which have a button on each side, so not much use. I love the car but don’t fancy being stuck in 2004 for ever. The car was bought from a salvage firm and is a stolen/recovered so I don’t have a code card for it. Can anyone help please?
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The control functions are on the CD player fascia, press the MENU button and then the up and down, left and right buttons around the OK button, to navigate to the correct menu Option. Press the OK Button to confirm settings - John Johnston from Lancashire
Submitted: 20/02/2012 13:38:54 | ID: 8431
Hi, my Citroen C4 Coupe’s boot sensor has broken and I can’t open the boot to replace it. Any ideas please?
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Climb inside the boot and on the reverse side of the boot lock locate a small hole to the left. Using a very small screwdriver push to the left inside this hole and this will release the boot catch and the boot will open from the outside - Alexia Watson from Cambridgeshire
Submitted: 17/02/2012 15:23:18 | ID: 8365
Has anyone else had a problem with a wiring loom? I have just been told I will need a new wiring loom by my local Citroen dealer. They have no idea as to what as caused it? Have been quoted anything from £900 to £1900 to get it fixed, not happy especially as they have no idea what as caused it or even if it is the fault. (1.4 diesel sx)
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Similar problem caused by leaking from washer pump into loom and fuse box - Roger Sullivan from Newport
Submitted: 16/02/2012 16:11:51 | ID: 8334
Just bought a used C3 Pluriel Automatic, never had a Citroen Automatic before. Not sure if it is a problem but when the car is in 1st gear and I remove my foot from the foot brake the car will roll either forwards or backwards depending on which way I’m facing on the hill. On a hill start this is not a problem as I would pull away from a hand brake start, but on the occasions when its clear to go so the hand brake is not engaged, roll back occurs. Previous Automatics I’ve driven have started to move the car slowly or hold on a hill when the foot brake is not engaged or removed, so is this a fault or just a quirk with the car? Even thought perhaps the idling revs may be too slow? Can anyone help please? (Automatic - Convertible)
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The car is not a true auto. It has a clutch, the manual states to never hold the car with the accelerator. When on an incline, always hold the car with brake and gently accelerate - Andy Australia from Australia
Submitted: 16/02/2012 15:53:48 | ID: 8323
I have had the Citroen Xsara Picasso for 7 months and I have had to buy 3 batteriess for the key fob. Can anyone tell me why they die so quickly, they are not cheap ones nor am I handling them in a way so as to drain them. Please help, thanks.
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I have just bought a Picasso 2004 from a dealer. I road tested a week ago, locking worked. Picked it up on the 1st May 2012, no locking. I bought a battery from Maplin’s, £3.59 or so. It stopped working again. I dived in and found one of the battery retaining clips had came adrift from the PCB. I resolderd it and all is now fine. Somebody had fitted the wrong battery which caused the break. Make sure you have the correct battery. Hope this helps somebody - Mark Browning from Hampshire
Submitted: 15/02/2012 15:23:50 | ID: 8284
Does anyone know why the fuse on the screen washer pump circuit keeps blowing on my Citroen Xsara? (SL)
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It will blow if the water in the pipes are frozen, or blocked in the nozzles - Clive from Monmouthshire
Submitted: 15/02/2012 11:11:25 | ID: 8268
What is the round light that comes on? It has a little line around it. It is the first light under the speedometer...
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Think it’s the brake pad sensors, saying they’re getting low - Kelvin Hunt from Devon
Submitted: 15/02/2012 09:42:38 | ID: 8255
Citroen C5 2009. When I start my Citroen C5 the auto shift gear is stuck. After I pump the foot break or lock/unlock the electronic handbrake it eventually allows me to engage the auto gear shift. The car has done about 48,000 miles and it didn’t do this in the first 47,000 miles Can anyone help? (diesel auto)
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Don’t have an answer but I have an 09 plate C5 with the same issue. it started after I had the brakes done. So I suspect it is related to a brake switch. I have found that if I keep my foot on the brake before I put the key in and turn it on that it releases immediately but leave it too long. Hope this helps - Jim Mcnicoll from Yorkshire
Just a standed relay fault, it is situated just next to the bsi. Replace will be fine - steve from England
Submitted: 13/02/2012 15:41:28 | ID: 8202
Can anyone shed some light on why my Citroen Xantia’s windows steam up all the time, in all types of weather, even when I’m not in it? Please advise.
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Have you checked that the heater isn’t set to recycle the air inside the car? - Sandy Sinclair from England
Submitted: 13/02/2012 15:25:58 | ID: 8194
Hi, I am getting a warning light saying RUNNING LIGHT. Where are the running lights on a Citroen Nemo so as I can get them changed. Thanks.
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Your running lights are the side and headlights. This means you have a bulb out - Nick Cluderay from Yorkshire
Submitted: 13/02/2012 15:10:30 | ID: 8189
For the last 2 mornings, when I get into my car and start the engine I have noticed that my clock/date has reset and is flashing (like when you disconnect the battery). The car still runs OK, but I am concerned that this could signify something sinister about to happen and as I drive 46 miles a day to work, I don’t want to be stranded!!! The car also has the following faults that may or may not be linked (but I can’t afford to have them fixed at the moment): Power Steering intermittently stops working - sometimes when I start the car it isn’t working, the next day it will be fine. Rear Heated Screen has stopped working completely. Air-Con has died - it will work for 30 seconds, then go off and come on for 30 seconds after about a minute. Engine light occasionally comes on whilst driving - car jerks, loses power, light comes on but then goes off and the car is fine again. Handbrake light won’t go off when starting car - think its the button sticking... after a fiddle it goes off. What a mess!!! Obviously I would like to get the car completely fixed, but I can’t afford it. I can only take it to the garage to keep it running. P.S - Couldn’t afford a service last year, but my dad did a complete oil change and changed the oil filter himself.
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If your car loses power, it may be your Relay box. Hope it is the right name next to the battery got water in it. I had a similar problem and then found out one of the pins broke off due to water and we had to attach the wire directly too the box from the switch attached to it. The car was running perfectly until now that I need to replace the fuel pump. I did 230 000Km with my Citroen up to date - Colin Taute from South Africa
Submitted: 09/02/2012 15:25:40 | ID: 8136
I have very heavy condensation on inner windows of my Citroen Xsara. No matter what setting I put the blowers at the condensation still returns. Any ideas as to what I might do?
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I had a similar problem, I noticed water dripping from the rear interior light. On investigation, I found the ariel seal was failing so I stiped it down and smeared silocen sealant around it on the outside of the car and refitted it. No more condensation! - Colin Stirrup from Cheshire
Submitted: 08/02/2012 20:52:14 | ID: 8087
Hi. The brake light has gone out on my Citroen C3 and after removing I found it not to be the bulb. Any ideas? I have also had four other bulbs blow over the last 2 years - 3 head light, 1 side light, 1 indicator and now the passenger side brake light. Grrr!
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Take your pick! 1. New bulb (or check bulb in other light cluster). 2. Poor sprung contact in the bulb socket, bend the metal forward slightly to make good contact with the rear of the bulb. 3. Dirty or corroded cluster contacts, sand paper and WD40 to the rescue. 4. Corroded or Loose earth wire contact, to the back cluster, though all the lights would generally not work or flicker on and off over bumps. 5. Water ingress onto the bulb contacts creating a short, but this would blow the bulb and create a fault indication on the dash screen. These can apply to the other bulbs aswell. If all three brake lights fail to work, check your brake light switch. They are generally of rubbish quality. Fixed mine with super glue, say no more! - John Jonston from Lancashire
Submitted: 08/02/2012 15:36:58 | ID: 8069
Has anybody got an idea which alternator will fit my 2002 Citroen Berlingo? It’s a 1.9 non turbo. I think its time to change it, cheers.
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Not sure but I have an alternator from the same model if you’re interested. Email: kittyhart [at] hotmail [dot] co [dot] uk - Kit Hart from Lancashire
Submitted: 08/02/2012 15:31:18 | ID: 8066
Can anyone tell me if they have an irritating noise coming from the rear of their Citroen C3 on undulating roads? It is driving me mad!
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Leave the wife and mother-in-law at home! There’s lots of different noise definitions please be more specific. Bang, squeak, scrape, rattle, etc - John Jonston from Lancashire
Submitted: 07/02/2012 15:06:39 | ID: 7980
How do I reactivate the wiper washers front and back on my Citroen Xsara Picasso? It has just come back from garage for a different fault and now washers are not working. The manual says that Citroen dealers can de-activate washers. I think this is what has happened and wondered if I could re activate myself?
Answers
Was the original repair in the vicinity of the pump? Could be a wire pulled off failing that try to locate its fuse. From memory, there is only one pump and it reverses rotation depending on front or rear wash being selected. Re dealer de-activation, believe this is to de-activate the rear wiper when reverse is selected and front wipers are active - John Holmes from Yorkshire
Submitted: 07/02/2012 14:31:44 | ID: 7974
Here’s one for everyone - and if you haven’t had the faults yet, you will in the near future... Had the car since new, currently has 39,496 miles on the odometer (will get to the reason why this is in a bit). Fault 1: The occasional turning off of the power steering followed swiftly by the speedometer reading 0MPH (which in turns means the car is not clocking the miles) - this has always happened (since new in ’03). Fault 2: The annoying (intermittent) 3 beeps when applying the handbrake, or turning a corner or just starting the engine. Fault 3: The alternator breaking (the car is on its 3rd (remember the car has only done 39,496 miles). Fault 4: Clutch slippage (had a new clutch fitted now - remember the car has only done 39,496 miles). Fault 5: The unusual behaviour when the car is not turned on (like the ability to unlock itself (but only when the outside temp is less than 3C)). Other problems encountered - both front coils snapped and got replaced - the intermittent dashboard engine management light coming on, followed by it going off without any work being done. The list goes on and on (and I can safely say this car has more problems) - but to fix 90% of all these problems all I’ve ever needed is one can of WD40 (’cos water gets at the sockets to the ECU and causes short circuits) - maybe some of you out there should stop taking it to a garage at the first sign of trouble and give your car a little squirt!
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Fault 2/ my Citroen C3 2004 has started the 3 beeps on slowing down and turning corners but I also have a problem that started first which was a constant beep which carried on even if engine was stopped and the car locked. The beep seems to come from the speakers when constant, it eventually stops once the car has been locked for approx 10 minutes - Moira from England
Submitted: 06/02/2012 15:28:06 | ID: 7963
The suspension pump fuse on my Citroen C5 keeps blowing. I replace it but about a week later it blows again. The garage says the pump needs replacing. Any suggestions? (2.0 l VTR)
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Not an answer but a question. I have the same problem but I can not find the fuse. Could you tell me where the fuse is? Many thanks - Richard Forrest from England
Submitted: 03/02/2012 16:14:13 | ID: 7937
The dials and gauges on the dashboard of my Citroen Saxo have stopped working. All the lights are still fine and the digital display still works but the temperature gauge, speedo and rev counter are all stuck on low/zero and the fuel gauge is sat at half way (I know I haven’t got that much fuel in there!!). Any ideas?
Answers
Last answer here - http://www.justanswer.com/car/46k8z-citroen-berlingo-multispace-1-4-petrol-speedometer.html - has submitted an answer to ID: 7935.
Submitted: 03/02/2012 16:12:21 | ID: 7935
Can you use the same wiper blades for the rear windscreen? (Hatchback 1.6 VTR)
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Looks like I have to answer the question myself! No, the fitting is different, although you can upgrade, however so far I haven’t found anything at a reasonable price. The only online one that is cheap is £4 odd, but £7.00 for postage, and they are in the UK - Penelope Welch from England
Submitted: 03/02/2012 09:52:27 | ID: 7919
If the service warning message comes on when you start up the car, and then goes off after 5 seconds, how can you get rid of it?
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There are many ways for different cars, yours should be keep button pressed in on the trip reset at the same time, turn the key to the ’on’ postion but don’t turn it over - Rob Ward from Derbyshire
Submitted: 02/02/2012 13:15:01 | ID: 7907
Where is the fog light switch and the jack location on a 2002 Citroen Xsara? I don’t have a handbook. (2.0-litre hdi estate)
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On the left hand side, stalk the inner grip, turn it once and you get the fog lights. Turn it again you get your rear fog light. Turn it back once and again it turns off the front and rear fog lights, it only works when you turn the headlights on, and the icons light up on the dash. Hope this helps - Trevor Garside from Kent
Submitted: 02/02/2012 08:03:39 | ID: 7898
A warning is coming up when starting my Citroen C3. Flip battery spent. Anyone know what this means. Whilst driving everything seems OK.
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You need a new battery in your key :) - Shelle from Mid-Lothian (Edinburghshire)
The battery in the remote key fob is running out and needs changing. Just had to do mine. However, despite following every instruction in the manual and on the internet, I can’t reinitialise it so make sure you have a spare before you start. Good luck - Sally Bosisto from Dorset
Submitted: 01/02/2012 20:25:38 | ID: 7891
How do you change the cabin filter on a 2009 Citroen Nemo? I’ve had a look behind the glove box but can’t see anything.
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It’s behind the long pink thing, pull on that for two seconds then there should be a groaning sound and some clear/white lublicant should shoot out, if not see your doctor. Hope that’s of help - Well Hung from Rutland
Submitted: 31/01/2012 11:31:16 | ID: 7840
The warning light has come on where a man is sitting in the car with big key. It look like the key is upside down and the car flashes. Any ideas what it might be?
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Check whether the passenger airbag control is set to the "ON" position. Located on right hand side of dash, open drivers door to see it. Use ignition key to set to "ON" position - clive from Monmouthshire
Submitted: 31/01/2012 11:19:01 | ID: 7834
My Citroen C2 beeps 3 times when moving off. Enough petrol? Is this a warning for battery or something else? No other lights are on the dashboard so I am a bit confused?
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It’s probably blown a bulb. They are renowned for it. Check all your lights - Locko from Yorkshire
It sounds like you have pressed your speed regulator, these cars are prone to so many beeps and malfunctions. Get rid while it still works - Sandra Gordon from Nottinghamshire
Submitted: 31/01/2012 09:00:27 | ID: 7802
We didn’t realise that the Citroen Grand C4 Picasso didn’t come with a spare wheel... Will we be able to get one fitted somewhere on the car, and how much would it cost?
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Hi. When my car beeps three times it means I need fuel, there are also some other things, it could be like a door not quite shut properly - Paige from Derbyshire
Grand Picasso can have a tyre holder fitted underneath. It is an optional extra from Citroen garage. Cost debatable - Alex White from Hampshire
Submitted: 30/01/2012 20:07:45 | ID: 7785
Hi, the speedo is broken in my C5. Can anyone tell me how to remove the instrument cluster from the dashboard so I can replace it? Many thanks.
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Hi John, no real answer but a comment. I’ve just had the same thing and my mechanic friend said it took ages to get it off and not to put it back for time being. My comment is that the part is over £500 and if you have any idea where to get hold of two (one for each of us, please let me know). I could ask my friend how he got it off if you are still stuck - Doug Woods from Somerset
I had this problem had it repaired at Cluster Repair, Great Yarmouth for about £120. I went there but you can phone them they will lend you one. You send yours, they repair and send back - Richard Mitchell from Leicestershire
Hi! You need to get hold of a lad at www.akspeedo.com as he can supply you with a kit for just over £12.00 delivered to repair your knackered speedo and according to him, should take you about 1/2 an hour to sort! There are 2 dimples at the bottom of the speedo lens. Pop a flat blunt knife in at these 2 points (make sure your steering wheel is at its lowest by the adjuster on the l/h side 1st) and the speedo console should pop out fairly easily. Pop the clear lens off & proceed to take the speedo motor off at the rear of the console. Then just follow the instructions downloaded from his site and you will have repaired your bust speedo for just a few quid! Hope this helps - Ian Galloway from Yorkshire
Submitted: 30/01/2012 20:01:50 | ID: 7780
Hi, I have just got a Citroen Xsara Picasso 2-litre hdi and the heater just suddenly stopped. Can anyone help?
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Hi. My C5 did this over Christmas. It turned out to be a faulty resistor unit located to the left of clutch pedal held in by two 6mm bolts. It’s a 10 minute job to replace unit, cost me £38 off ebay - John Hollingworth from England
Hi. I have the exact same model and it did the very same thing. They had to wire in a new relay and it worked well after this. That said, from day one of buying this car I have had problem after problem and has cost me more in repairs than the car did itself! Including drive shaft, fuel pump, brake switch (which I now have to turn every couple of weeks otherwise the brake light stays on), rear brake cylinders on both sides (which also meant I had to replace the brake shoes), clutch master cylinder, clutch slave cylinder (the clutch now sticks to the floor every couple of weeks which is due to a plastic clip holding the cable to the pedal, easily clipped in place but annoying), ABS Sensor, Cat and suspension bush. Not to mention the usual mid and rear exhaust, tyres, oil fitler, air filter, fuel filter, wiper blades and numerous light bulbs. Now the engine management light is on and is making a horrid grinding noise! My advice - GET RID!!!! David from Buckinghamshire
Submitted: 30/01/2012 20:00:47 | ID: 7779
Hi, we are having a few problems with our 53 plate 2.0 HDI exclusive Xsara Picasso, which we bought two months ago and we were wondering if anyone had any ideas? First the brake lights have started coming on when the CLUTCH is depressed and then do not go off again until you actually press the brake or you lift the clutch pedal up slightly with your foot any ideas? Also in the past week the car has started losing power at random times however it has occurred more when leaving a junction or when going up from 4th to 5th gear. If anyone knows the answers we would be grateful. My partner is very good with cars but he is away at the moment and the nearest Citroen garage is over an hour away. (2.0 HDI Exclusive)
Answers
I’m reliably informed that it’s down to the brake light switch behind the brake pedal. Mine is a JFK and has the same issue just not got round to sorting it out. The power loss is apparently something to do with the engine thinking the brakes have been applied. Next time it does it, keep the throttle steady and hook the brake pedal up with your other foot and the power comes back straight away. The part is about £10 from Euro Car Parts. Hope it is this simple I don’t want big garage bills :-! - Chris Miller from England
Submitted: 30/01/2012 19:56:40 | ID: 7776
Hi, my Citroen Xsara overheated as the fans do not work and I left engine running for 5 hours (I fell asleep outside my house after a long night drive whilst listening to the end of a radio broadcast) and now I only have cold air blowing from heater even when on high. Any suggestions? Possible other damage (head gasket etc)? I topped water up and engine seems to run OK surprisingly, but is about 10 degrees hotter then normal and water is boiling and belched out of header tank when I ran engine with cap off. (1.6 Forte)
Answers
Sounds like the head gasket has gone. Would have been a few hundred quid cheaper to fix the fans - Steveie from England
Submitted: 30/01/2012 19:54:49 | ID: 7775
Where to do you locate the hole to fill up the gearbox oil on a Citroen C2?
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My experience has been that if there are no leaks and it’s all dry then there is oil in the box, but if you have lost oil then you need to drain the rest and have the correct oil and the correct quantity measured out ready to put in. After draining, put plug back in and tighten correctly. Between the battery and the engine you will have to lift out the airbox, 1 round clip use a screwdriver and 1 clip, you just turn with your hand, lift the box out with a waggle, (the box) and underneath on top of the gearbox you will find a black plastic vent, quick pull and it will come off, you will need a funnel, small one from asda about 75p is perfect, then slowly pour in the correct quantity of oil. I believe it’s two litres but check yourself first, then replace the airbox. It’s easy but putting the oil in can be a bit time consuming and you will have new oil and the right quantity. Remember if you have leaking seals driveshaft etc then replace them all first. It’s all a bit of a pain but I haven’t found one citroen C2/3 made after 2002 that had an oil filler top up plug at the side of the gearbox like Citreon or Haynes suggests - Peter Alty from Lancashire
Submitted: 30/01/2012 19:00:22 | ID: 7765
Hi. Drove the van on a 400 mile round trip no problems. Today started the van no problem but when I went to drive the revs wouldn’t pick up, it spluttered and chugged along. There doesn’t appear to be any smoke, which I find strange for a fault on a diesel? I found if I back off the throttle and gently accelerate it picks up but then when I change gear the same thing happens, it does however feel very sluggish. If the vehicle is stationery and I rev it it feels like its missing on and off throughout the rev range. I can’t make out if something is sticking or faulty? Any Ideas? Thanks! (2-litre turbo)
Answers
Hi, my Nemo did the same. It turned out to be the airflow meter, Citroen replaced it under warranty - Nick Cluderay from Yorkshire
Submitted: 30/01/2012 18:50:51 | ID: 7759
My 3 button electronic key fob needs completely replacing... I have been quoted £170 from Citroen dealer. Are there any cheaper alternatives? (VTR+)
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Ebay have brand new key fob housing for less than £15. They will cut you a blade too! Adam from England
Submitted: 30/01/2012 18:47:15 | ID: 7757
My Citroen Xsara Picasso’s battery has gone flat and all my work tools are in the boot! How do I open the boot? The car broke down on the way home from work and its to be scrapped. It’s an x-reg and has nearly 300,000 on the clock.
Answers
Open the drivers door with the key, reach over and open the door behind drivers seat with inside door handle, now go to the back seat and flip the rear seats down using the little levers near the seat belt locks. Now you can get your tools from inside - David Thomson from Fife and Kinross Shires
Submitted: 30/01/2012 18:36:00 | ID: 7752
Hi. I bought this super little Citroen C3 9 months ago and it has running great UNTIL the engine light occasionally came on, power dropped and I had to pull off the road. I restarted it again and it was fine for a week or so, then it started again? I noticed it seems to happen when turning left mainly. There are also an audible 2 beeps while driving then the engine seems to shudder then regain power? HELP!! (1.4 hdi)
Answers
Sounds to me like fuel system probs? Possible EGR valve or injectors - Snoook 888 from Kent
I had the same problem, turned out to be a fuel injector that needed to be replaced - Ben Slater from Ireland
Well, it turns out it was a faulty wiring harness under the engine currently under repair at £30 per hour. It has cost me £120 so far, may need new harness? Thanks for replies anyway - George Baker from England
We had the same problem, until the car stopped completely from full motion to nothing in seconds - luckily no truck following. Had to replace the coil block (using tiny fingers). Found one second-hand on the internet. Installed, problems fixed instantly - Penny from Australia
Submitted: 26/01/2012 14:27:17 | ID: 7701
When I start my Citroen C3 a message and a bleep comes up. The message reads BLIP BATTERY followed by Message spent. I haven’t got the handbook, can you tell me what this means? Thank you. (SX)
Answers
Hi, change the battery in your key remote for door locks. Thanks - Darren Paine from Essex
Submitted: 26/01/2012 09:14:44 | ID: 7681
The footwell of my Citroen Saxo is collecting water (driver’s side). I have had a new plug replaced underneath the car but it is still letting water in when it is raining. Any suggestions?
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Does it have a sunroof? If it does then the outer seal has gone and is leaking down round onto floor - John Clark from Aberdeenshire
Submitted: 25/01/2012 15:59:09 | ID: 7667
My Citroen Xsara keeps cutting out when it should be ticking over. It sounds like all the power is being drained out of it. It’s had a new battery and plugs. I asked an RAC man in the street and he said it sounds like a sensor has gone. What is this, and how much is it to replace? Or has anyone got any other ideas?
Answers
This could be a multitude of things. 1: Coil pack faulty okay on idle, failing under load 2: ECU (the brain) 3: Coolant temp sensor 4: Head gasket (you didn’t put what size and mileage on the engine) 5: Crank position sensor - Simon Hopkins from Lancashire
Submitted: 23/01/2012 14:13:09 | ID: 7626
I have just got my brand new first car, a C1, and need to know if it should have two reversing lights, as mine only has one. I’m just worried it might have a problem.
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Hi Steph, your car only has one reversing light and that’s fine. It was designed that way. A lot of cars only have one, especially smaller cars - Frank from Lancashire
Submitted: 23/01/2012 10:05:40 | ID: 7617
Hi all, I recently purchased Y reg (2001) Citroen Xsara Picasso 1.8L Petrol. I am baffled by the fuel consumption. I reset the trip computer and filled 30 liters worth of petrol. At 70 miles, the fuel indicator is already on the bar before the red, and the trip computer says I have less than 80 miles before fuel empties. I travel 55 miles to work. Of this, 40 miles is spent of motorway, while the rest constitutes of mainly A- road drive and little urban drive. I can’t get my head round to think I would have to spend nearly £185 worth of fuel per week for something I used to spend £70 max on my old Vauxhall Corsa 1.4L. Could there be anything wrong with the car? I am really worried just after a week of purchase. (SX)
Answers
Try filling the car up. The fuel gauges are known to fail and give incorrect reading on the Picasso - Darren Paine from Essex
Hi, we have exactly the same problem with ours. We have had ours only a week as well and have done 142 miles on half a tank. We are seriously thinking of putting it up for sale, no way we can afford to run one. Absolute rubbish on fuel! Any help would be greatly appreciated. How much does it take to fill? We bought ours with a full tank, guessing £80? Helen from England
Submitted: 22/01/2012 16:53:36 | ID: 7591
The odometer on my Citroen Dispatch is the digital one and it has just gone off. Can anyone shed any light on how to get it working?
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Hi, it normally the bulb need to take out clocks - Andy from England
Submitted: 22/01/2012 10:33:04 | ID: 7561
I bought this Citroen C5 in 2007 new, since the beginning the car had two problems. First it turns off by itself when at low rpm’s . Very dangerous. Second if you are stopped and give it gas takes around two seconds to respond. I took the car back to the dealer more than 10 times but they can not fix the problem. I guess is up to me to find the problem. PLEASE HELP!
Answers
My C5 has started the "depollution system faulty" warning. This tends to result in the turbo not working, loss of power, and even engine cutting out. This has happened on a winding road at more than 30mph. This is a disgrace and should get more publicity. I suspect your problem is the same, but some unscrupulous mechanic has disabled the warning - Alan Dougan from Scotland
Submitted: 22/01/2012 10:00:00 | ID: 7539
How on earth do I undo the bonnet catch on my DS3. Please help my washers need more water!
Answers
Hopefully you have managed it by now. If not, the release is in the passenger door footwell area, then as you are looking at the bonnet slide, slide your hand towards the centre fingers pointing to floor. You will feel a plastic lever near centre. Press towards left - Janet Smith from England
Submitted: 22/01/2012 09:04:58 | ID: 7533
My Citroen Xsara Picasso kept telling me to top up water levels so I have topped up at regular intervals. Where is the water going to? (2.0hdi)
Answers
Sounds like your cylinder head gasket has gone - C R from England
I had the same problem. I opened the bonnet and to my surprise I found the problem just under the black engin cover. About in the middle there is a little Valve cap (looks like one you have on your tyres) This comes loose and water escapes, tighten this up and top up and Bob’s your uncle. Fixed. But check this often as the road bumps and movement will work it loose again. Not bad for a blonde - Vanessa Abson-hicks from Cheshire
Submitted: 22/01/2012 08:10:51 | ID: 7512
I have been told by the dealer I bought the Citroen C3 from I do not need the security card to have more keys cut. Is that correct?
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Keys are cut to chassis usually via a Citroen dealer, so the key card isn’t required, it’s for the key coding that if you go to a garage (non Citroen) who don’t have the correct equipment for programing that it may be required, 99% of Citroen dealers can supply & program the keys without the card. Hope that helps - Tracy from England
Submitted: 21/01/2012 23:48:02 | ID: 7505
My Citroen C3’s back screen washer will come on by itself. Sometimes will continue for quite a well and sometimes it appears OK. Also my lights will come on by themselves, again not all the time. What might be causing this to happen?
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Did you manage to resolve this problem? My C3 does exactly the same thing, it drives me nuts. Darran Pearce from Cardiff.
Submitted: 21/01/2012 23:27:24 | ID: 7492
Where is the handle to lift the bonnet on a Citroen Berlingo 09 reg van? I’ve looked everywhere!
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It is on the passenger side just under the glove box - Sean Weir from England
Submitted: 21/01/2012 22:58:00 | ID: 7474
My Citroen Xantia’s speedometer is bouncing from 0 - 80 km and everywhere in between!!! Everything else on the dash is working fine, and if I restart the car, the speedometer is normally fine :/ Has anyone got any idea what this might be and what it would cost to fix it please???
Answers
My 1998 Activa tachometer stopped working after 12 years and 180,000 Km. Took it to Continental Cars in Sydney who pulled tacho/speedo out in attempt to fix problem. Failed with tacho and managed to stuff speedo as well, which stuck at 40 KPH immediately post-service - remedied after complaint - but thereafter would stick at 120 kph unless one banged dashboard. Only reason ever given was that gear mechanism had flat spot with the additional helpful advice that "once you start fiddling there, you can open a can of worms". Another auto-electrician had a look and recommended replacement of speedo/tacho (about $1200 new). Wept as I traded in Activa on new C5. Activa best and most enjoyable car I have ever owned - Randall from Australia
Xantia videos in the youtube adress relation; http://www.youtube.com/watch?v=xbsU1oDlsuk&feature=youtu.be http://www.youtube.com/watch?v=exCxbYHCNjw http://www.youtube.com/watch?v=feHOfKzLwkI http://www.youtube.com/watch?v=Gw1bCUPNuLY&feature=youtu.be http://www.youtube.com/watch?v=8ENvCVf-WrE&feature=youtu.be http://www.youtube.com/watch?v=s3elkZfLWbQ&feature=youtu.be http://www.youtube.com/watch?v=CC82Vro9rC4&feature=youtu.be http://www.youtube.com/watch?v=cnjT6TQJ1CQ&feature=youtu.be - Adelmo Acsdigital2003 from Brasil
Submitted: 20/01/2012 08:59:00 | ID: 7434
Hey, my Citroen Berlingo van has no power to start. There is a clicking sound when I try start it... I was driving it when the lights and all the power just went... What could be wrong with it?
Answers
It could be the alternator. Check the belt is still there. It could be the starter motor, tap it with a spanner - Canaan Cavendish from England
Submitted: 18/01/2012 11:58:43 | ID: 7396
My Citroen C3’s temperature gauge shot up to 5 yellow bars and the 6th in the red. When I stopped the car the engine was normal temp, with no sign over heating. After turning the engine off for 15 mins I continued home for a distance of 12 miles and the highest temp indicated was 2 bars. Can anyone explain this? (1.4 Auto)
Answers
My 2002 C3 did this, you need a new temperature sensor. For once, a quite cheap and quick repair from the Citroen dealer solved the problem - Sarah Barnard from Wiltshire
Submitted: 18/01/2012 11:43:12 | ID: 7391
What is the cause of my anti pollution light coming on? Is this easily fixed and usually covered under warranty?
Answers
This may be caused by many short trips. Suggest you give the car a fast run in high gear this may clear up the problem, failing this you may have to have the Electrovalve replaced. I was faced with the same problem at a cost of £147. Good luck - Arthur Allen from Somerset
Submitted: 18/01/2012 10:40:41 | ID: 7381
On my Citroen Xsara’s rocker box cover there are two bolts to hold the cover down. One of these has sheared off. What do I need to do to repair this? (1.4 mk1)
Answers
Get down a scrap yard and get another rocker cover and a new gasket from a local motor factors, cheap to do and simple as well - Simon Hopkins from Lancashire
Submitted: 18/01/2012 10:37:42 | ID: 7378
My Citroen Saxo is struggling to start and if it does it blows white smoke and runs rough like its missing, then it might run OK and miss occasionally. Has anyone else experienced this? (1.5 diesel)
Answers
My old 106 1.5D did this. It was one of the glow plugs. They are easy to change but as it still does it when driving along it makes me wonder if it could be fuel related. I’d start with the glow plugs first though - R Webb from England
Submitted: 16/01/2012 14:02:00 | ID: 7355
Can anyone please help me? I need to dismantle my nearside door mirror in order to gain access to the internal wiring. I have so far removed the top cover on the mirror which was of no help in accessing the internal wiring. There appears to be another panel on the underside of the mirror, could this help if I removed it? All help and suggestions gratefully received. Thank you.
Answers
You have to remove the plastic interior panel to reveal the bolts that hold the mirror onto the door. There is a connector that will allow you to remove the whole mirror. The mirror itself is held on by a wire "clip" that allows you to prise it off to reveal the wires behind. Once you replace the wire, you can just push the mirror back on. Be careful where you put the mirror as it can get scratched - Malcolm Barry from London
Submitted: 16/01/2012 09:18:24 | ID: 7323
My Citroen Saxo’s engine misfires sometimes. I have changed the plugs and leads but there has been no improvement... Any further ideas?
Answers
Try the coil pack - William from Yorkshire
Submitted: 13/01/2012 14:54:44 | ID: 7303
Hi, my 2003 1.9 HDi Berlingo makes a noise from the engine bay, even after the ignition key has been switched off. It sometimes turns the lights on even when the switch is turned off, and I have even seen the windscreen wipers working, even when the van is locked up. Does anyone have any experience of this? Thanks.
Answers
Take your battery off then put it back on. Turn your tick over down. Check your fuses - Canaan Cavendish from England
Submitted: 13/01/2012 14:12:03 | ID: 7291
Why does my Citroen C3’s radiator fan keep running when the car is turned off?
Answers
Thermostat or overheating, have your coolant levels checked, but you should really get a warning on the display panel if this was the case. Failing that, it could be down to a water pump failure, not circulating the water through the cooling system correctly or a blockage in the radiator. Have the system drained down and refilled and see what happens - John Johnston from Lancashire
Submitted: 13/01/2012 11:28:49 | ID: 7283
How do I switch the service light off on the dashboard without having it serviced?
Answers
Push tripometer in and hold in turn on ignition and it counts down from 10 to nil, that will sort it - Davey Brid from England
Submitted: 12/01/2012 16:01:45 | ID: 7265
I need to know which type of Citroen Berlingo I have, 600 or 800? It’s not written on the van anywhere I can see and the log books just say it’s a Berlingo. It doesn’t give any more info. Also, how do you get off the back brake light to change a bulb?
Answers
As far as I know a 600 is the old 1.9ltr and 800 is the new hdi 2ltr. There are two black plastic butterfly screws and inside directly behind tail-light, screw these off anti-clockwise and the light will come out. Best of luck - Alan Bradshaw from Ireland
The 600 and 800 refers to the payload capacity and isn’t anything to do with the engines as I thought this myself too the 600 can carry up to 600kg and the 800, 800kg. This should be detailed on either the sticker inside the drivers door shut or on the vin plate in the engine bay - Ollied D from Northamptonshire
Submitted: 12/01/2012 15:41:28 | ID: 7258
Recently had the head gasket replaced on my Citroen Xsara. Now, when after travelling for 15 minutes, the oil light flashes on and off when I take my foot off the accelerator. Can anybody tell me what this could be, I do have a slight oil leak also? Thanks.
Answers
Probably low oil level. After the heads are taken off, the whole engine is emptied of water and oil. But when refilled, the oil in the sump has yet to fill the lifters and other areas where oil would sit after engine has stopped. Check oil level and if its low, top up. If it’s at normal, then you have an oil pump problem - Simon Hopkins from Lancashire
Could also be that the gasket was wrongly fitted, so that it is obstructing some oil canals. I’ve seen that before - Søren from Denmark
Submitted: 10/01/2012 20:17:13 | ID: 7243
What can be problem if car consumes double fuel and diagnostics shows only "25 unknown fault". Injector, spark plugs, fuel pump checked and are OK. What else should I check?
Answers
How about the compression? - Søren from Denmark
Submitted: 10/01/2012 10:20:34 | ID: 7220
Where is the heater blower fuse on a 2007 Citroen Grand C4 Picasso? The rear blower in the manual is under the bonnet but nothing is listed for the front blower... Thank you in advance.
Answers
Where is the fuse? - Joseph Smith from Scotland
Submitted: 10/01/2012 10:03:48 | ID: 7209
The brake lights and rear lights on my Citroen Xsara Picasso stay on all the time. Can anyone help or advise?
Answers
Try the brake switch, it’s below the brake pedal itself they are common to fail and it keeps your brakelights illuminated permanently - William from Yorkshire
Hi, this happened with my brother’s car and it happened when the clutch was pressed too, he took the brake switch off and put it back and touch wood to this day, it has never happened again - Claire from England
Submitted: 09/01/2012 15:30:08 | ID: 7179
The front washers on my Citroen Xsara Picasso do not work. But if I press the lever to wash the front windscreen the water comes out through the back washer. I can hear the motor, also I have checked the washer pipe work to the front and this seems to be OK. Can anyone help? The back washer seems to be OK. I have a 2002 Citroen Xsara Picasso Exclusive 2-litre diesel turbo.
Answers
Hi, Sounds like the washer jets are blocked/rusted. Try using a pin or needle to free them up and try again I had the same problem. I took the nozzle off a can of WD40 and used it on my jets (similar method of filling a lighter) - Craig Cooke from Cambridgeshire
Blocked non return valve in bottle? - John Holmes from Yorkshire
Submitted: 09/01/2012 13:48:25 | ID: 7167
Hi. I have a Citroen C8, bought 2nd hand in 2010. It came fully serviced but during colder months, when I turn the car on and pull off the STOP light starts flashing and beeping and on the computer screen it says the engine coolant temperature is too high. The car has been filled. I just wondered if it is a technical fault or whether it is a more serious problem... All advice appreciated because I am completely clueless!
Answers
Hi, sounds like the thermostat is damaged or seized giving a false reading. A new one is cheap to buy if you’re fitting it yourself. If not, you’re looking about £80 from a garage - Craig Cooke from Cambridgeshire
Submitted: 09/01/2012 13:39:57 | ID: 7161
The front passenger door on my Citroen C3 won’t open from the outside. Is this down to the central locking or is it something with the mechanism in the door. Has anyone else had this problem?
Answers
You need to change the lock magenism then it will work fine. I had the same problem - Willie de Beer from South Africa
I had this problem and had to change the lock mechanism which is a complete unit including the c/l actuator, be warned though, this is not a job for the faint hearted. Very restricted access and requires removal of the exterior handle to refit a new mechanism...it was a complete pain to do - Graham from Lancashire
Submitted: 09/01/2012 13:28:00 | ID: 7156
I left the remote locking key in the ignition and closed the drivers door. About 10 minutes later I went back to the car and pulled the drivers door handle to open it. The locks engaged with me on the outside. Had to use the manual key to release the lock. Is it normal for the car to lock if left with the key in the ignition?
Answers
Hi, some cars - if left for a while with no activity i.e no doors have been opened, engine started etc - will assume you have forgot to lock the car and auto lock to prevent theft. Look in your user manual and it should be explained - Craig Cooke from Cambridgeshire
Submitted: 06/01/2012 14:05:31 | ID: 7114
For a few weeks my Citroen C8 would only start on easystart. I have been told the injectors have seized. Driving home today the car wouldn’t rev past 3,000 when I was driving. Does anyone know why? Thanks. (diesel)
Answers
Not sure about the need for easystart but the 3000 revs issue sounds like the ceramic filter blocked on the exhaust and ’crippling’ the performance until the issue is remedied (odd/expensive system that adds treatments (£35/litre !!!) to the fuel tank to burn off the soot in the exhaust filter. I have 2 x C8 2.2 HDIs and one of them is giving dash warnings intermittently about antipollution fault and lately additive low. If it is related to the exhaust, you should be getting annoying dash warning messages and bleeps - David from Oxfordshire
Submitted: 06/01/2012 14:03:14 | ID: 7112
Is there anybody who can explain why my Citroen Xsara fuel consumption has increased? I took the car to a diagnostic centre, it shows everything OK. I was advised to check LAMBDA SENSOR. Please advise, can a faulty lambda sensor cause more fuel usage? And is it possible to repair the lambda sensor or what is the best simulator of lambda sensor for Citroen Xsara 1.8 (1997 model). Thank you.
Answers
I think your problem is with your valves and springs - Theofilos from Greece
It is probably a coolant temp sensor for the ecu saying to the ecu it’s cold thus overfueling. Everyone always says the o2 sensor first but all that does is lean out a car not make it drink more. Try the coolant temp sensor first, there are two of them - one for the gauge and one for the ecu - that’s the one you want to look at. Check the part number out on eurocarparts.com with your regplate. Hope that helps - Simon Hopkins from Lancashire
Submitted: 06/01/2012 08:35:36 | ID: 7106
Hi. I need to change the cam shaft sensor but I don’t know where it is. Can anyone help?
Answers
On your gearbox - JJ Wils from Ireland
Submitted: 06/01/2012 08:17:37 | ID: 7099
Could anyone please tell me why, in the cold weather, the gears on my Citroen Xsara Picasso become stiff?
Answers
Sounds like you straight sae 90 oil in the box. Change to 75/90 oil - John Shurie from England
Submitted: 05/01/2012 13:58:24 | ID: 7074
Every time I open the door using the central locking key, it is now opening the boot catch as well. It has never done this before. Any ideas anyone?
Answers
It is the railways wiring. More than likely there are wires broke where the flex is coming from the car to the tailgate when the tailgate is open - Glenn K from Ireland
Submitted: 03/01/2012 19:48:42 | ID: 7053
Hi all. Anybody out there know how to remove the instrument cluster form a MK2 C5, looks like a bit of a nightmare with no screwheads showing. Cheers in advance. (VTR HDi Auto)
Answers
There are 2 push clips on the bottom edge, slide a flat bar under the bottom edge of the cluster (under the clips) and it will release and pull out from the bottom - Andy Tresadren from Nottinghamshire
Submitted: 03/01/2012 19:37:51 | ID: 7046
Hi there, does anyone know what might be wrong? Our Citroen C3 cut out today at a roundabout and had to get towed home. I turn the car on but it won’t start up when you depress the clutch in neutral/start. Disconnect and reconnect the battery and the car starts and revs but the gears do not recognize they are engaged, nor does reverse work. Does anyone know how bad the situation is? (semi automatic)
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Your gearbox oil level is low, that is what I think anyway - Pieter van Staden from South Africa
Submitted: 03/01/2012 15:35:37 | ID: 7028
The rear washer starts working when the engine is turned off, even with the key removed from the ignition, when the engine is running no problems. The battery has gone flat over the holiday and the car needed bumping, battery fully charged now but could this have been the cause? How can I solve the problem?
Answers
I have the same problem after windscreen smashed. Parked car and locked it and rear wiper stayed on. Unlocked and started it...2-3 times and solved it. But! I came back to unlock for window replacement and everything was dead. Couldn’t unlock the car. Changed key fob battery - nothing. Turned the key in lock but the barrel just rotates. Cannot get into my car to get new window replaced or even to get battery charged up. Help anyone. Any suggestions how to get into my car...slimjim, access to bonnet release catch? Windscreen cannot be replaced without someone inside it! Any help appreciated - Stephen Morris from County Antrim
Submitted: 03/01/2012 15:14:33 | ID: 7017
The trip computer on my Citroen Xsara Picasso seems to have stopped working. I am stuck with mpg and I also cannot zero the trip meter. Is there a way of rebooting the computer without huge expense? (Desire)
Answers
Try disconecting the battery for 10 minutes. This worked for me and it reset everything back to normal - Tom Goulding from Lancashire
Submitted: 03/01/2012 15:09:13 | ID: 7012
I can not select the gears on my Citroen Xsara Picasso. The gear handle moves freely but it’s as if the gear cable is broken, or that something has moved out of place. The gears must be in neutral position as the engine starts OK. Any ideas and how much would it cost to fix?
Answers
Hi mate, I had the same problem take both cables off gear box end set gear lever in neutral. Make sure gears are in neutral replace cables this should solve the problem - Terence Revill from Yorkshire
Submitted: 03/01/2012 15:07:53 | ID: 7011
My 98 Berlingo has a security code (4 digits) to enter before starting. It’s gone in wrong 3 times - what can I do? Please help, it’s a old van so I have none of the books or manuals that would have come with it.
Answers
You have to wait a period of time for reset then try again perhaps an hour in some cases - Don Proudlock from Staffordshire
Submitted: 03/01/2012 10:37:28 | ID: 6992
Can anybody tell me where the thermostat is situated on a 2005 Citroen Berlingo?
Answers
On the top hose - Fred from England
Submitted: 31/12/2011 13:15:45 | ID: 6968
When my Citroen Xsara Picasso gets warm it starts to rev on its own, sometimes really high, even when parked, but running. Has anyone else experienced this? (1600 hdi)
Answers
It could be your airflow mass sensor is on the way out or cam/crank sensor - William from Yorkshire
Submitted: 30/12/2011 16:37:06 | ID: 6948
Well now, the fault I have is simple. The car gets warm, 2 bars on the gauge, then sometimes wants to stall and lacks power. So it now has a new coil pack, plugs, exhaust manifold due to a crack and the fact the lambda sensor was welded in. A good oil change and flush sump leaks cured temperature sensor so it runs fantastically then just goes like it was before. I have a crankshaft sensor coming tomorrow, if this does not work I will fill the car with high explosives and set it alight on New Years Eve... after I have taken all the new parts off. Any ideas what’s wrong? (1.6 petrol)
Answers
Sounds like head gasket. When engine becomes warm, it expands very slightly causing lack off compression. If possible, get the engine compression tested cold and hot (you can buy them on ebay for about £10) Then if low compression when warm. You should get head gasket and head skimmed - Craig Cooke from Cambridgeshire
Submitted: 30/12/2011 16:21:23 | ID: 6939
The battery light on my Citroen C2 comes on and the engine cuts out without warning. Diagnostics show nothing. This can be very dangerous on the motorway. Has anyone else experienced this and can offer any advice?
Answers
There has been a humming sound off my car, for the last couple of weeks. This morning the battery light came on and stayed on while driving, is it safe to drive? - Ellen O Neill from Ireland
Submitted: 29/12/2011 22:17:39 | ID: 6932
Hi. I wonder if anyone can help me as my 2000 Saxo VTS has stated to over rev at between 15 - 25 thousand revs and also bounces up and down when on idle. Does anyone know what the problem could be?
Answers
Sounds like your suspension is going if the car bounces up and down in idle. The best way to check this is push hard on either side of the bonnet and if it bounces once, then they are fine. If it bounces more that once, you need new suspension for one and you will have to take the car to a garage or turn the rev counter screw to get it back into the right time. If you have a Haynes manual, you should be able to do it correctly, if not take it to your local garage and they should be able to do it for a small charge - Sarah Barham from England
That sounds like the idle control valve to me! My car did exactly the same thing! £25 from a scrappy but in my opinion, buy a new BOSCH one - Luke Price from England
Submitted: 28/12/2011 22:54:44 | ID: 6926
My display/info panel will not illuminate, it was fine the other day but this morning when I started the engine I got no display. Tried everything. Radio/CD works fine just cant see any info. Any ideas please?
Answers
Hi Rachel, I’m sorry I can’t offer you a solution to your problem but my C3 has just developed the same as yours. Any solutions as yet? Regards - Caroline Walsh from Ireland
Are you sure you do not have the display set to night mode? On my C3 Desire, there is a button on the radio marked Dark and if you press it, it turns off the diplay. If you repeatedly tap the Dark button, my display goes from full on to half on to completely off. I hope that helps - Ronald from England
Submitted: 28/12/2011 22:53:51 | ID: 6925
How do I change the air filter on 2007 C4 1.6 petrol hatchback? Usually it’s just a matter of undoing a couple clips, whip out the old one, slap the new one in, do up the clips. Done.
Answers
Managed to change it by using stubby screw driver for screw behind brake fluid reservoir (after unscrewing it and moving it clear). Flexible/bendy screw driver for the screw next to engine. Probably easier if you unclip stiff black plastic hose first. Next, loosen main hose jubilee clip. After unscrewing all visible screws (not sure if there’s one at the back), I still couldn’t lift off cover so I then prised it open just enough to get the old filter out and feed the new one into place. Refit. Took me 45 minutes, a job that usually takes seconds in all my previous cars. Bad design - Cartylo from England
Submitted: 28/12/2011 22:15:47 | ID: 6908
My Citroen C8’s fuel gauge needle was reading under 1/4 of a tank, the range computor said 88 miles. I put fuel in, then when I re-started the engine, the gauge read less than 1/4 and the range was 44 miles. I’m confused, can anyone enlighten me as to what the problem might be?
Answers
Not really an answer, more of a bump, my 2004 C8 has just done exactly the same! - Sarah King from Lancashire
Submitted: 28/12/2011 21:44:48 | ID: 6902
Citroen C5 HDI 2001. My problem is as follows: when starting the engine temperature arrow on the dashboard of my car, once stood in the middle. During the trip the temperature rises and the light comes on and warns that announces to stop the car. No leaks, no steaming and coolant is not lost. What could be the problem? Thank you a lot.
Answers
Could be a seized thermostat or a faulty one - Craig Cooke from Cambridgeshire
Submitted: 28/12/2011 21:35:40 | ID: 6896
The boot is stuck on my Citroen C8. Anyone know how to fix it?
Answers
Take the door card off from in side the car it’s a bit of a pain but it can be done. Then have a look at the door mec, there’s a little micro switch. That will be faulty but you can open the door by pull / pushing the door mec. Hope this helps - Ady Jones from Lancashire
Submitted: 28/12/2011 21:32:58 | ID: 6894
When my Citroen Xsara Picasso warms up it starts to rev high on its own, even when its not moving but ticking over. Any help or advice please? (1.6 hdi)
Answers
If your throttle is cable operated, check its routing for obstacles, it may require cable lubrication, adjustment or replacement - John Holmes from Yorkshire
Submitted: 26/12/2011 11:03:45 | ID: 6869
Will the turbo on my Citroen Berlingo 600 turn off when a service is due? Will the engine restrict itself until the service light is reset? The van has just passed its MOT but it still won’t go any faster than 55mph.
Answers
No, I had an ’04 Berlingo and serviced it myself, had over 50,000 miles use out of it without resetting the service light, until the head gasket went. Berlingos have a "limp home" mode which limits them to 3000rpm when a fault is detected. When parked, see if you can rev the engine above 3000rpm. Is your engine warning light on? I have a problem with my turbo and the warning light is intermittent, however it is always limiting the engine to 3000rpm. Are you experiencing any other problems with lack of power, i.e. the turbo does not seem to be working at all, or is the acceleration still ok? It sounds like you need to check: EGR Valve Turbo and actuator. In my experience, the engine warning light does not always come on with turbo related faults, so a fault code may not have been generated. In English, this means if your Check Engine Warning light has not come on, garage diagnostic equipment will be of little use. Try and fault find it yourself first if you are capable. I am not an expert so any other help is welcome - Rich from Hampshire
Submitted: 22/12/2011 08:48:03 | ID: 6816
The fuel gauge on my Citroen C3 shows two bars short of the "full" reading, yet the tank is brimming and I can’t get any more petrol in. Is there a known fault with the gauge or a possible air lock blockage?
Answers
David, I had the same problem on my new (58) C3, only registering 7 out of 8 bars when necked full. The dealer adjusted this under warranty to read full on a full tank. A well known problem, regarding the fuel sender unit or software. Definitely a guide line gauge, far from truly accurate - John Jonston from Lancashire
Submitted: 22/12/2011 08:31:12 | ID: 6809
Hi, my Citroen Xsara Picasso has started to cut out when it’s cold then takes a few attempts to start. But when it’s warm it’s fine... then when I pull up at a junction the engine starts racing. Does anyone know why this is? (Desire)
Answers
Well it seems having replaced the throttle body, this has rectified the problem for now but I will need a crypton tune - Gary Laws from Yorkshire
Submitted: 19/12/2011 15:40:59 | ID: 6730
I have a lot of noise coming from under my Citroen C5 if I am driving on a little bit of rough road. What can cause that please? (C5 2.2 HDI SX)
Answers
Hi Yaw, the front anti-roll bar drop links are worn, very common problem on early C5s, easy to fit and you can get a pair off ebay for about £20 - Jonathan Lowe from Devon
Submitted: 19/12/2011 11:27:40 | ID: 6715
Is there a quick way to change the air filter on a Citroen C8? It sits way back in the engine compartment and is very hard to get back screws out of the cover. Then, when all screws are out, I can’t lift the top cover high enough to get filter out. Can anyone help? Many thanks.
Answers
Hi, the best and by far easiest way to change the air filter is to just remove the complete filter box and change it away from the car. It can be done with the box on the car but a little fiddly. Hope this helps - Neil Smith from England
Submitted: 19/12/2011 09:42:15 | ID: 6685
My C3 is leaking water. When I fill the expansion tank it will stay full for about 5 days then all of a sudden looses about 1 litre. There are no signs of water leaks from engine or hoses. It’s not the heater matrix. There are no signs of water in the oil or visa versa. Any ideas anyone? (1.4 hdi 16v sx)
Answers
1. Water being boiled away, look for a fishy smell around the engine bay, (boiled coolant). 2. Water pump gasket leaking when hot. 3. Small leak from header tank, hoses, radiator or hose joints that only occurs under temperature expansion or increased pressure whilst driving. (no visable trace due to the hot engine block evaporating it). Also look for a white, grey, brown sludge around the water hose retaining clips entering or leaving the engine block, or a streaky powdery deposit running down the block from directly under the hose connections. (water corrosion). 4. Header tank split. 5. Water cooling system not entirely full, so you are gradually filling the system up until it eventually takes no more water and stays in the header tank? (Would normally overheat in this low water condition). The engine being of high compression should run like pants if the head gasket was shot, so rule that one out - John Jonston from Lancashire
Submitted: 19/12/2011 08:58:48 | ID: 6678
I have changed the fuel filter on my Citroen Dispatch but now, when you start it, it cuts out. What could be the problem?
Answers
Could be air in the fuel line. Try pumping the fuel through using the small vertical cylindrical pump button by the injector pump on the front of the engine - Mike from Norfolk
Submitted: 16/12/2011 09:23:37 | ID: 6660
I have fitted a new ignition lock but my Citroen Dispatch still won’t start. Can I bypass the immobiliser and if so how?
Answers
Does it start with a spare key? If not it could be the sensor ring around the ignition barrel. To have a key coded, you need the card which came with the car so the garage can program a new key. If no card, then you will probably need a new transponder - Craig Cooke from Cambridgeshire
Submitted: 13/12/2011 11:49:21 | ID: 6606
The heater on my Citroen C5 is only hot on passenger side. Any ideas why this would be?
Answers
A regular problem. The heater has stepper motors for heat & air direction for driver/passenger sides. They work on an octagonal plastic drive shaft which is a bit short so oly just fits in to the socket (Citroen replacements now have longer shaft). It eventually rounds off the corners. First stage failure is intermittent but eventually stops altogether. Drivers side can be reached by lying under the steering wheel and are on the side of the heater box. Passenger side, you need to remove the 9 torx screws and pull out the glove-box liner first. Replacement motors are available from Citroen or Ebay. Fiddly and Niggly as opposed to difficult job so I’d allow a half day if not familiar with the task - Phil Burton from Staffordshire
Submitted: 13/12/2011 09:20:48 | ID: 6603
My interior light and electric mirrors have stopped working on my Citroen Xsara Picasso. I’m guessing it’s the fuses. Where are the fuses for the interior lights and electric mirrors located? Thanks.
Answers
The fuse box is under the dash by the drivers door, just pull out the small cubyhole thing and it’s just behind it - Tim Murphy from Essex
Submitted: 12/12/2011 15:15:32 | ID: 6573
When I steer and the car is moving slowly eg round a corner or reversing I regularly hear a creaking noise. It’s under warranty and I have taken back the garage and they say they can find nothing. The noise really goes through me, what can it be? (Cool)
Answers
It could be a CV (constant velocity) joint is failing or your suspension rubbers are failing - Colin Sargeant from South Africa
Top bearings on your front struts! They dry out and are impossible to lubricate properly. Squirt of WD40 will help for a while but they really need replacing - John Warriner from England
Submitted: 12/12/2011 14:25:23 | ID: 6565
I have a warning light on my Citroen Xsara Picasso saying "overactive speed". Could someone please tell me what this means? (1.9-litre diesel)
Answers
Hi mate, I had the same issue as you on the wiper stalk. There is a push button that goes through a few things on your dash display, keep pressing until you get to the last one and hold it in to either activate or deactive this feature. I believe I read somewhere you can press that button say at 70 to enable a audable warning if you go over the speed you set it at, hope that helps - Barry Barrasin from Cornwall
Submitted: 12/12/2011 11:53:02 | ID: 6548
Can anyone help? The engine light has been on for a few weeks but the car worked fine until last week, when it just stalled and had no power. I had new coil done but no change, it’s had engine cleaner in it as well. I’ve now been told it could be the EGR valve or injector 4. Anyone else had this problem?
Answers
I had similar problem two years ago, did the test with the engine management reader plugged in, said no 4 cylinder no power, found it was a faulty injector, changed the injector to number 3 cylinder, checked the engine management and the fault had changed to no 3 so it required a new injector, car runs again perfectly - Richard Perks from England
Submitted: 12/12/2011 09:47:59 | ID: 6522
Anyone any idea how I can empty my Citroen Xsara Picasso’s radiator and fill with antifreeze? I just can’t find where to empty...
Answers
Unfasten one of the hoses, lowest one if doing a full system change - John Holmes from Yorkshire
Submitted: 09/12/2011 16:07:42 | ID: 6486
On my Citroen Berlingo, there is a little black box over the left wheel arch in the engine bay used for heating plugs when starting van. What’s it called?
Answers
A glow plug relay - Brian Long from England
Submitted: 09/12/2011 16:01:57 | ID: 6482
Can anyone tell me where the dip stick is roughly situated on the Citroen Xsara Picasso’s engine? Thank you.
Answers
Lift your bonnet and you will a black plastic cover. As you are looking at it, the dipstick is on the right side of that black plastic cover - Derek Rowland from Cheshire
Submitted: 09/12/2011 14:16:05 | ID: 6463
On my Citroen Saxo doors, near the glass, there is a black panel on both doors where you usually hold when closing the door from the outside. I am unaware of what to call it as its not really a trim. On both doors it has started to wear away and looks a bit odd so want to repair it on both doors. It seems to look like a plastic coating rather than paint. Does anyone happen to know if it can be repaired without replacing the door? Thank you.
Answers
If you go to a local dealer and ask for vinyl pillar trim. If I remember rightly, it’s about £15 - Paul from Durham
I have just replaced this trim, bought some fablon black vinyl for about a fiver, removed the old trim with scraper and hair dryer, replaced with two new pieces. took about an hour, looks as good as new - Tony Bainbridge from Dorset
Submitted: 09/12/2011 14:13:05 | ID: 6460
Hi, my car is sitting in my local garage. I have a 1999 Citroen Xsara sport 1.9 diesel hatchback. My car needs a load sense valve and my mechanic cant get one anywhere. I have tried eBay and scrap dealers for a second hand one. He has told me the car will have to be scrapped if I can’t get this load sense valve. Please, please, can anyone help?
Answers
Have you tried any motor factors out of your local area? - Jeanette Tattersall from Lancashire
Submitted: 09/12/2011 11:34:17 | ID: 6450
Hi. I have a knocking from my front offside suspension on my Citroen Berlingo Multispace. I have been to garage several times under warranty but it is not cured. I am arguing with Citroen HQ now but they keep stalling over the issue. I know many other Multispace drivers with same problem. Anyone / any dealer found a solution to this?
Answers
I would suspect the topmount is to blame. I had the same issue with my Berlingo van, it’s quite a difficult fault to pin down, and it was only through experience with another vehicle and eliminating every other possible cause I came to the conclusion. I had the same problem with the dealer getting mine sorted though. Now it’s been changed, its knocking has gone - Chris Putt from Yorkshire
Hi it will be either a drop link or top strut mount. Just had my strut mounts replaced but then needed a n/s drop link fitted (drop links are cheap strut mount means both parts of the front suspension have to be dropped to replace the bearing/bush) - Lee Weston from England
Submitted: 09/12/2011 11:15:46 | ID: 6438
Does any one know what sort of fuel pumps are on the early Citroen diesel Berlingo’s please. (1999 -2005)
Answers
Siemans - Dave Fields from England
Submitted: 05/12/2011 16:40:22 | ID: 6361
Does anyone else’s Citroen Xsara vtr have a rough idle?
Answers
I cured my rough idle by fitting a new maf (it showed up on the ecu as a fault). Hope this helps - Bill Cowen from Dorset
Submitted: 05/12/2011 16:39:21 | ID: 6360
I have no heating in my Citroen Xantia. The blower is working, so is the thermostat but no heat is coming through. Can anyone help or advise?
Answers
Check your water levels - Vvt from England
Maintenance addresses relation in youtube (videos in Spanish) http://www.youtube.com/watch?v=xbsU1oDlsuk&feature=youtu.be http://www.youtube.com/watch?v=exCxbYHCNjw http://www.youtube.com/watch?v=feHOfKzLwkI http://www.youtube.com/watch?v=Gw1bCUPNuLY&feature=youtu.be http://www.youtube.com/watch?v=8ENvCVf-WrE&feature=youtu.be http://www.youtube.com/watch?v=s3elkZfLWbQ&feature=youtu.be http://www.youtube.com/watch?v=CC82Vro9rC4&feature=youtu.be http://www.youtube.com/watch?v=cnjT6TQJ1CQ&feature=youtu.be
- Adelmo Acsdigital2003 from Brasil
Submitted: 01/12/2011 10:51:25 | ID: 6265
The windscreen wiper motor on my Citroen C2 is not working. Also, the washers are working on the front only. I have checked the fuses and they seem OK, what should I check next?
Answers
Get a new car! - Ford from England
Submitted: 01/12/2011 10:50:25 | ID: 6264
How do I open the bonnet on a Citroen Nemo Multispace? As it has opened a little but I cannot open it completely to fill the window water dispenser. Thanks.
Answers
It’s slightly to the left if you feel under the bonnet and it feels like a circular piece. You pull that gently and it opens. It is the most tricky I have used - Colin Urquhart from Staffordshire
Submitted: 01/12/2011 09:53:51 | ID: 6260
We are having problems with the door and boot locks. Quite bad on the driver side door. This has been getting gradually worse over the past few months. Have sprayed all locks with a releaseant . will I need to replace locks or is there a solution? Thanks.
Answers
I had the same problem on both our C1 cars. If you look at key, you will find end of car wears on sides where it enters lock and will end up with key not opening locks. A new key is the answer, not cheap though about £50 each, wife had all her locks changed under warranty but had to pay for keys - Paul Cooke from Cambridgeshire
May be a manufacturing issue. My C1 is an 06 plate and drivers lock and boot lock both stopped working. Couldn’t even get the key in the lock. Rang Citroen UK who said to take it to a garage to be checked. The garage dealt directly with Citroen UK who have paid for them all to be replaced (despite the fact we are out of warranty). Just wish we were having as much luck sorting the infamous water leak! - Nickie Asha from England
I had problems with mine, it started with the boot lock not opening. I have a 2005 model. I got new barrels and keys for the doors and boot in the end - Kelly Moore from Derbyshire
Submitted: 01/12/2011 08:50:07 | ID: 6242
On my Citroen C2’s trip computer I have "plip battery spent". Can anyone tell me what it means please?
Answers
My 5 year old C3 has just shown me this warning too. The car is working fine. Does anyone know what it means? There is no mention in the manual - Claire Hawkins from Cyprus
Hi, I had the same issue. Turned out it was just the battery in the key that needed replacing - Soren B from Denmark
Basically, your car’s tpc is messing up, you need to go buy a new one asap before the problem spreads and could (unlikely but could happen) literally destroy the drive belt. Easy to repair, will cost you no more then £20. Hope this helped! - AA man from England
Submitted: 01/12/2011 08:03:27 | ID: 6232
Is there a cure for water leaking into the boot of my Citroen C3 Pluriel? (1.4 petrol)
Answers
Took mine to Citroen service and they put some mastic around the window. This cured it - Jo Garnham from Middlesex
Submitted: 30/11/2011 15:07:31 | ID: 6200
When I go and start my Citroen Berlingo I turn the key and then there is a relay clicking sound and the starter is not doing anything. Does anyone know what this is and what I could do about it?
Answers
The solenoid is burnt out on the starter motor, you need to replace the starter motor - Don Proudlock from Staffordshire
Submitted: 30/11/2011 10:32:41 | ID: 6172
Hi. Can anyone tell me how many rear fog lights the Citroen Berlingo Multispace should have? I have a near side one complete with bulb and wire but it does not work. There is an offside one that does. Have tested the near side unit and bulb and they are fine. The Haynes manual shows wiring for offside lamp only and I am confused. I don’t want to waste time fault finding if it’s only meant to have one. Don’t want to put it in for MOT if its meant to have two :-(
Answers
Rear drivers side only is correct - Colm Bulfin from Ireland
Submitted: 30/11/2011 10:30:45 | ID: 6171
What is the difference between a Citroen C5 Tourer and a Citroen C5 Estate?
Answers
Nothing! - Simon from Berkshire
Submitted: 28/11/2011 15:16:56 | ID: 6085
Can anyone tell me how I can turn the passenger airbag off for a child seat in a Citroen C4?
Answers
You will void your warranty and place your child at risk. The seat goes in the back seat where it can fitted to the specially designed child seat bolts in the hatch/boot, not to mention placing the child seat in the front passenger being illegal in most countries in the world and again, it is dangerous - James Davis from Australia
You can turn off the front passenger airbag for rear facing child seats. There’s a key switch located top right in the glove box opening. Using your ignition key (with ignition off) turn left for off to deactivate. But don’t forget to turn back on when not using child seat - Cartylo from England
Submitted: 25/11/2011 08:29:48 | ID: 6061
Hi, I’ve noticed on all Saxo’s that when you use central locking the indicators flash but mine don’t seem to. Is there any reason for this? As I would like them to. Can anyone help? Thanks.
Answers
Check fuse under the bonnet for alarm immobiliser okay - John Clark from Aberdeenshire
Submitted: 25/11/2011 08:09:22 | ID: 6047
My central locking is going crazy, first my boot wouldn’t open until I disconnected / reconnected battery. Now my driver door locks itself every time the door is opened and the only way to open it again is to wind down the window unlock it by key then open it . Any ideas?
Answers
Had a problem with central locking randomly locking all doors on Xsara. It turned out to be frayed wiring in the loom leading to the drivers door. It is easy to remove the wiring cover and check for cracked wiring - John Doe from England
Submitted: 24/11/2011 08:56:46 | ID: 6028
When my Citroen C3 gets up to temperature after about 10 minutes driving the car starts to misfire and cuts out when I come to a standstill. From cold there is no problem. I have changed the spark plugs and the coil pack - can anyone offer any advice?
Answers
Injector fault or seal or EGR valve - John Jonston from Lancashire
Submitted: 23/11/2011 11:14:25 | ID: 5992
Hi. I recently had a problem with all four indicators coming on while driving. Sometimes I can cancel this by using the left / right indicators or by pressing the hazard. There does not appear to be any obvious reason, sometimes this will happen when the road is bumpy. Pleased with car in all, purchased 12 months ago, has anyone had any similar problems? Would appreciate any advice.
Answers
My experince with my previous C5 was that the hazard lights came on if I braked suddenly. I have a 1.6 deisel C4 now and this as yet hasn’t happened but it may be designed similarly - John Carlin from Ireland
Submitted: 23/11/2011 09:21:04 | ID: 5982
On my Citroen C4 Coupe, I have a tapping noise in the engine. A mechanic said not to worry about it as some do do this. Any idea on this please? (1.6-litre coupe)
Answers
I have the same problem but mine is a 1.4 and the mechanic said it’s normal - Antony from England
The cold weather here again and in the mornings I start the C4 Coupe up to defrost the windows and heat the car up before going to work and after a few minutes it just dies and will not start again. The electrics are okay and if I turn the key to try and start the engine, it tries to start but won’t. After leaving the car for a good hour, off it goes, this only happens if there’s frosty weather. Does anybody have any ideas what this problem is? - Pat Kelly from Ireland
Submitted: 23/11/2011 09:03:28 | ID: 5969
How many miles does a Citroen C5 do before you have to change the timing belt?
Answers
80,000 miles - Sean from Ireland
Submitted: 22/11/2011 08:19:58 | ID: 5930
My windscreen has ’marks’ on it but I cannot get them cleaned off. They are mainly at the bottom of the windscreen, but they seem to be ’in the glass’? They are not on the outside of the screen or on the inside. I noticed them a couple of months ago and have tried to wipe them off but it’s impossible. Do you know if it’s a type of mould? Damp does appear at the base of the windscreen regularly but I am still very puzzled by it.
Answers
Hi, your windscreen is made up of a laminate of two pieces of glass, with a thin layer of plastic in between. The marks you are seeing are water ingress in between these layers, also called delamination. The only cure is a new one - Dam from England
Submitted: 21/11/2011 15:04:10 | ID: 5922
My Citroen C3 engine will not start in the morning. After working priming pump to expel air, engine will start and run normally until next morning when same thing happens. Any ideas anyone? (1.4 hdi)
Answers
Try bleeding the fuel filter water trap of water, it tells how in the manual, probably due to very wet, cold and icy weather... - John Jonston from Lancashire
Submitted: 21/11/2011 14:58:19 | ID: 5919
Once the car is warm I get this funny smell of damp overheating from the outside front and when I look in the bottle feeding the radiator it’s empty after three days. I have no leak. This vehicle has not been used for sometime. Please help.
Answers
Hi, sounds like the head gasket to me, water is leaking into your oil, thus, your header tank being empty after a while. Check your filler cap and if it’s got a whitish creamy goo on it then its definitely head gasket - Nick Watson from England
Submitted: 21/11/2011 14:50:49 | ID: 5916
I have a Citroen C2 Furio and my rear fog lights will not come on. I checked the bulbs and they are OK. I found the fuse for the front fog lights but cannot find the fuse for the rear - can you help?
Answers
Have you turned the front fog light switch twice? - Gary R from England
Submitted: 21/11/2011 14:26:49 | ID: 5912
With my 1.6-litre Citroen Xsara Picasso, now and again I can smell petrol, but only when I do over 35mph but I have no petrol leak!! Any help please?
Answers
Check the tank breather on the filling line, it could be broken or have a hole. Its not easy to see unless the car is over an inspection pit or jacked up - Malcolm Barry from London
Submitted: 21/11/2011 08:54:35 | ID: 5902
The water temperature gauge on my Citroen Xsara Picasso suddenly went to max and a warning message came up. This was after a journey of only 8-10 miles and when it cooled down I checked the water level and it was fine. Since then it is showing sometimes then sometimes normal. Any ideas what might be happening?
Answers
This happened to my Xsara Picasso not long after I purchased it. I would drive 500 yards in the morning and a "stop engine overheating" message would be displayed. I knew this was not possible. After 500 yards, the water temperature sensor is FAULTY. Once I had it changed, it has been fine ever since. Hope this helps you - Christopher Clarke (cjclarke55@hotmail.com) from Worcestershire
Submitted: 18/11/2011 13:56:42 | ID: 5891
I’m having to change down gears when going up hill as I’m experiencing loss of power in higher gears (normally haven’t had do this). Has anyone else experienced this problem and found the solution? (1.9 hdi diesel)
Answers
Get the turbo checked over, it may be sticking or may need replacing - Clive from Monmouthshire
Submitted: 17/11/2011 16:17:08 | ID: 5862
I don’t have a manual for my Citroen C8 - can anyone tell me where the engine coolant goes?
Answers
Stephen, looking at the engine compartment from the front, there are three filler caps on the left. The leftmost one with a blue cap is the windscreen washer bottle. The one on the plastic tank just under the windscreen is the coolant (marked max/min) and the cap is marked with a warning triangle showing an exclamation mark and a book. Never open the cap until the engine has cooled down for at least 15 minutes - Robin Lucas from Essex
Submitted: 17/11/2011 13:38:35 | ID: 5846
I had my Citroen Dispatch’s battery disconnected for a week and on reconnection the van wouldn’t start. There is fuel in the tank, no electrical work has been touched. Do you think it might be the immobilizer? If so is there a way to reset it? (2-litre HDI)
Answers
In the owner’s handbook, it states that after a lengthy spell of the battery being disconnected, the procedure for restarting the engine is to turn on the ignition then wait 10 seconds before you keycode your radio, then continue to turn the igniton and start engine. Unfortunately I didn’t do this, so according to Citroen, I need to take the vehicle into the dealership for computer diagnosis minimum £90. I’d told them that fuel wasn’t being pumped up to the engine from the tank and asked was there anything I could do as I thought that the immobiliser had told the pump not to operate, they said no, they weren’t very helpful at all, so I disconnected the pump and ran a 12volts feed direct to the pump and it worked, my neighbour turned the engine over at the same time and it started, so I went to an auto electricians bought a relay and a control switch for less than £10 and wired up the pump, it took me about four hours with all the messing about but I saved at least £90, which is more than most get paid for four hours work, unless you’re a robbing Citroen dealership who seem to have a licence to print money, the van works fine now, end of my rant - Stewart Gourlay from Lincolnshire
Submitted: 17/11/2011 13:32:32 | ID: 5843
When my Citroen Xsara Picasso’s heater is turned on to number 2 setting it makes a loud squealing noise. Thanks for any information on this problem.
Answers
Hi mate, I got the same problem on my Citroen Xsara 1999 mk1 but it is extremely loud on 3 and 4 settings and hardly any air blowing out anywhere and I got told it may be the pollen filter that needs changing so I’m gonna do that soon but just an idea ? - Keiron from England
Submitted: 15/11/2011 09:39:10 | ID: 5797
Hi, I want to change my steering rack arms - how do I do this? When you take of a nut there seems to be a bracket round the gaiter - how does this come off?
Answers
Maintenance addresses relation in youtube (videos in Spanish) http://www.youtube.com/watch?v=xbsU1oDlsuk&feature=youtu.be http://www.youtube.com/watch?v=exCxbYHCNjw http://www.youtube.com/watch?v=feHOfKzLwkI http://www.youtube.com/watch?v=Gw1bCUPNuLY&feature=youtu.be http://www.youtube.com/watch?v=8ENvCVf-WrE&feature=youtu.be http://www.youtube.com/watch?v=s3elkZfLWbQ&feature=youtu.be http://www.youtube.com/watch?v=CC82Vro9rC4&feature=youtu.be http://www.youtube.com/watch?v=cnjT6TQJ1CQ&feature=youtu.be
- Adelmo Acsdigital2003 from Brasil
Submitted: 14/11/2011 16:16:40 | ID: 5777
I keep having a problem after driving the car for about 10 minutes to half an hour - it cuts out, all the lights come on on the dash saying "depollution system faulty, handbrake faulty" etc... The garage can’t find anything wrong and I’m feeling rather deflated as I can’t seem to get to the root of the problem. I feel really cheated after paying for a car that I can’t drive for longer than ten minutes. HELP PLEASE!?!?
Answers
Under bonnet fuse board by any chance? - Mark Bown from England
Hi, I have exactly the same problem. Did you manage to resolve? Looking on the net, it seems to be related to loose wiring but that did not work for me - M Sade from England
Mine is going in for the third time in 2 years for this problem. Won’t be buying another one! - Joanne Myers from England
Submitted: 14/11/2011 15:16:32 | ID: 5747
I can’t get the cab courtesy light to work when the doors open. Does anybody know how the courtesy lights work? I can’t see any plunger type switches which are operated by the door opening and closing? Can anyone help?
Answers
If your van is a MkIII then you should have two courtesy lights mounted side by side around the area where a interior mirror might be found. If memory serves, in the same facia mounting, there are two rocker switches. Each rocker switch has three positions. Playing with these positions will give you a courtesy light. You should be able to find that you can turn on one light independant of the other. If you can’t do this then check the fuses. Also lights should operate with no key in ignition. Mine are set to come on when the remote fob is operated and allow enough time to enter the vehicle and put the key in the ignition. There are plunger switches for the doors that are incased in a rubber gormit - Ray Man from England
Submitted: 14/11/2011 15:05:32 | ID: 5741
I have traded my people carrier in for a little C3 Desire. I have had it 2 days! I read through the car guide but it doesn’t tell me WHY it occasionally beeps 3 times when I start the car!!! It’s under warranty but I don’t want to take it back and end up looking silly when told it’s nothing!! So any clues?
Answers
Seat belt warning? - Peter Stewart from Hampshire
Submitted: 14/11/2011 14:29:12 | ID: 5726
I had a warning message coming up on my Citroen C2 dashboard saying that I had a faulty indicator. So I changed the bulb and also tried a couple of new bulbs. However, it still doesn’t work. Any suggestions? Thanks.
Answers
Ah this is the most annoying problem! Every time you press the brakes or indicate "BEEP" "BEEP". The solution could be any number of parts of the electrics for the lights on mine it turned out to be the fuse has blown. I would imagine your lights are working intermitently, does your indicator tick faster than usual? Take it to a good indi mechanic and it should cost you peanuts. HTH - Jamie Shields from Berkshire
Submitted: 11/11/2011 16:06:28 | ID: 5668
I left the lights on and ran the battery down on my Citroen C3 Pluriel, It charged up OK but now I can’t open the hatch/tailgate and the roof doesn’t work. Is there a way re-open the hatch manually?
Answers
I have just had this exact same problem. Boot wouldn’t open and roof opened to first stage and then only closed with two presses of the button. For six days, we have driven the car as normal stopping and starting etc, trying the boot every day. I was just about to take it to the garage - tried the boot once more and hey presto, it opened as did the roof which then closed correctly - Alex from England
Submitted: 10/11/2011 15:23:54 | ID: 5619
Hi, I have just bought a Citroen Berlingo van, but when I go to pair my mobile phone with the Bluetooth stereo it asks me for an authentication code? Can anyone tell me what this code is please? Many thanks in anticipation. (1.6 HDi L1 90)
Answers
Hi it is 0000 or 1234 - Brett Bain from England
Submitted: 10/11/2011 14:18:38 | ID: 5603
Hi, can anybody tell me if a 2005 Haynes workshop manuel will be appropriate for my 2007 Citroen Berlingo Multispace as I cannot seem to find one for the 2007 model. Any information would be much appreciated.
Answers
Send Haynes an email and ask them, they normally answer within 24 hours and they will tell you which manual you should have - Roger Barnett from Northumberland
Submitted: 09/11/2011 11:44:15 | ID: 5586
Hi, I have a Citroen Relay van fitted with a 2,800cc hdi engine. It has 50,000 miles on the clock. When should the cambelt be changed, if it has one?
Answers
Hi there, yes they have cambelts, 60,000 miles cambelt kit is £85 from Euro Car Spares but you will need to get someone to fit it! Good luck - Dan Welch from England
Submitted: 09/11/2011 08:44:17 | ID: 5570
The front wipers on my Citroen Grand C4 Picasso have stopped working. The fuses etc are all OK - does anyone have any ideas or know where I can get the wiring diagram please?
Answers
That’s what happens when you buy french sh*te - Jamie Hannah from Scotland
Submitted: 09/11/2011 08:25:21 | ID: 5566
Hi. My driver’s side window won’t come back up. When I press the button down I hear the motor working but when I press it up I hear nothing and it does not come back up - please can someone help me as I live in the country, miles away from a garage and need to get this sorted asap. Thanks.
Answers
Try holding the key in the door lock in the lock position for approx 10 secs. It worked on my son’s Corsa - Barry Exley from Yorkshire
Submitted: 08/11/2011 14:55:20 | ID: 5556
My Citroen C3 unlocks itself over night, when it’s parked up. Has anyone else experienced this? And knows of a solution? Thanks.
Answers
If one of the doors isn’t shut properly, it will clunk twice when you press the remote central locking and not lock properly. I have a problem where the front passenger door does not lock. I thought it was me going mad, or the car unlocking itself overnight but turns out it’s just this one door. Is your problem related to all the doors or just one? - Peter from Wrexham
Submitted: 08/11/2011 09:19:33 | ID: 5522
Can anyone please tell me how to about lubricating the doors on my Citroen Xsara Picasso?
Answers
Everyone agrees on silicon grease. Either squirty version, or support door, unscrew hinge, clean down, and fill with the grease in a grease gun - Andrew Hubbard from Bedfordshire
Submitted: 08/11/2011 09:13:50 | ID: 5518
Hi. I have coming up on my dashboard of my Citroen C2 the following: faulty sidelamp, foglamp indicator and rev light. Having changed all the bulbs I am still getting the same messages. There is a connector block attached which I have taken out and put back in but still nothing changes. Any suggestions? Thanks!
Answers
I have exact same problem with C2 code 2007 also comes up with bonnet open, have you solved the problem? - Chris Taylor from Lancashire
I have the same problem. I have a faulty side lamp. Checked all lights and they are fine. And also have faulty antipollution - Julius Ferreira from South Africa
I think it may be the brake sensor switch - Steve T from Staffordshire
Submitted: 08/11/2011 08:16:35 | ID: 5497
Can anyone tell me if my 2006 Citroen C4 is front or rear wheel drive please?
Answers
Yes, it’s Front Wheel Drive - CitroenC3owners.com from England
Submitted: 07/11/2011 16:17:02 | ID: 5481
I have been told that the whole exhaust system needs to be changed on my Citroen C3 rather than just the box bit on the end. Is this right or am I just being taken advantage of? Also does anyone have any idea how much this should cost?
Answers
Sophie, you’ve probably sorted this now, but on that year, it’s a complete welded length from Mid section to the Back Box, only the front down pipe with the most expensive catalytic converter is separate. So if either the Back Box or Mid fails then it’s a complete exhaust length from Mid to Rear - John Jonston from Lancashire
Yes it is, I had to change mine only last week. If the exuast hasn’t been changed since the factory you need to replace the mid section and the back box. It cost me £100 - Terry Finnigan from Durham
Submitted: 07/11/2011 16:13:04 | ID: 5478
Hi! Can you help please? I have a 2004 Citroen C4 1.6 hdi. The the car runs fine but is smoking quite a lot and it’s blowing back through into the car itself too and using quite a bit of oil. It’s done 130k ... any ideas would be most welcome. (1.6 hdi)
Answers
Sounds like an injector seal to me, I had two go in mine with the same problems - Sean from Ireland
Submitted: 07/11/2011 16:06:38 | ID: 5473
What engine oil does a Citroen Xsara use?
Answers
Oil TOTAL 10 40 or 20 40 - Vlatko Ocevski from Macedonia, Former Yugoslav Republic Of
Multigrade engine oil sae5w/40 to 10w/40 texaco brand - Alex Ross from Cambridgeshire
Submitted: 07/11/2011 15:59:00 | ID: 5466
Hi, can anyone help??? I have just bought my wife a 1.6 petrol Picasso, it seemed fine the first day, the second she was going round an island and it just cut out, when I got to her it started up fine but on way home it cut out again and seems to keep doing this every 10-15 minutes. It won’t start straight away but if you give it 5 it seems to start? Anyone know what this is?
Answers
I would say that the crank sensor (rpm sensor) needs replacing, a very easy job that you can do yourself. I had this happen on my Fiat Multipla, gave exact same symptoms as you are describing - Chris from Staffordshire
Submitted: 07/11/2011 10:37:25 | ID: 5439
I wasjust driving my Citroen C3 down the road and "electrical fault" came up on display, then the battery light came on. I got home and turned the car off and now it won’t start. It will turn over once then cuts out. I checked all fuses - OK. I swapped battery, also OK. It did start once and all sorts of faults were coming up, strange as no problem before then. Now I’m stressing out - can anyone help?
Answers
Hi, you probably fixed this by now but I just recently had same problem. Turned out it was the ortinator as it wasn’t keeping battery charging while driving therefore running off battery only. Hope that helps - Becca from Carmarthenshire
Submitted: 07/11/2011 09:29:34 | ID: 5421
I have a Citroen C3. Please could someone tell me how much (approximately) I should expect to pay for a coil spring to be fitted on my driver front wheel? (Have been told I probably need both doing at the same time, if one has broken). Don’t want to be taken advantage of being a female! Many thanks in advance.
Answers
Around £70, depending on where you live and which garage. Mine was done at a local garage within the hour - Chris from Staffordshire
Mine cost around about £100. If you go to a dealer, it will cost a lot more - Kev Ash from Leicestershire
There’s a recall from Citroen for coil springs braking on C3s. Check VOSA, should cost you nothing but a trip to the dealers - John Jonston from Lancashire
Submitted: 07/11/2011 08:38:13 | ID: 5411
Despite having telephone buttons on the steering wheel etc., on my Citroen C5, the car does not seem to have bluetooth. Can the system be easily upgraded?
Answers
I have the same with my car, and contacted Citreon direct to ask as I wanted to link my bluetooth phone to the car. They said no, it had to be set up when the car was made and couldn’t be updated. I couldn’t see why they’d have the set up there, but they said no it couldn’t and I asked a couple of times. Sorry - Wendy Jones from England
I was told that you have to take the sim card from your phone and insert it into the slot on the dashboard. As this is not a practical thing for me, I got a Parrot blue tooth system fitted - Nolan from County Antrim
I was told by a Citroen dealer that you have to take a copy of your sim card so you have one in the car and one in your phone - Dave Howarth from Cheshire
Submitted: 03/11/2011 09:38:59 | ID: 5379
The speedo on the dashboard of my Citroen Xsara Picasso does not light up... but the speedo itself works OK - can anybody help?
Answers
There is a button on the display that turns the dash on and off in the off position the only thing that can be read is the speed - Peter from Yorkshire
Submitted: 03/11/2011 09:23:29 | ID: 5374
Please can anyone tell why my Citroen C3 won’t turn over? I’m trying to start it but there is nothing at all. Thank you.
Answers
Have you tried replacing the battery so you can get a totally new fault now the car has power? - Ian from Yorkshire
Submitted: 03/11/2011 08:17:53 | ID: 5368
When I start my 1.4-litre Citroen C3 HDi in the morning, there is a hiss hiss hiss sound like the exhaust is leaking. Once the car engine is heated up the sound is not so loud but it is still there. Anyone have an idea of what it may be?
Answers
Injector seal or seals are on the way out, you can buy all 4 and a sensor for about £11 I’m going to try fitting mine tomorrow, I will update you after - Richard Brooks from Suffolk
Mine has a torn turbo pipe that is causing a hiss. Replacement cost in South Africa R400 (£35) - Dino from South Africa
Submitted: 31/10/2011 14:15:17 | ID: 5347
On a Citroen C3, can the fan belt cause damage when it breaks?
Answers
Citroen C3 is not a 2000 model, they were produced from 2002 on. If the ’fan belt’ - it’s not a fan belt any more as they have electric fans - breaks then you no longer will be charging the battery with the engine running (running the battery flat can damage the battery), you will also loose air conditioning (if fitted). citroenC3owners.com - Citroen C3 from England
Submitted: 31/10/2011 13:56:15 | ID: 5346
Does anyone know if 2006 Citroen C3 has a timing belt?
Answers
Yes, referred to as a ’serpentine belt’, it needs changing at around 75,000 miles - John Jonston from Lancashire
Submitted: 31/10/2011 13:24:28 | ID: 5344
Can you adjust the clutch pedal on a Citroen Relay as the bite point is near the top?
Answers
No as it is a self ajusting clutch. I was concerned about this myself over two years ago but it is still going okay - Mike Hill from Devon
Yes you can. I did it on my 2002 OY reg Citroen Relay recently. Since it is hydraulic, the slave cylinder reaction rod has an adjuster and locking nut which you use to lock the rod in place when adjust and then mount on the Bell Housing bolts with the two nuts. Caution: when you remove the slave cylinder, make sure the clutch pedal is kept up always as the pedal rod will break if you push the slave cylinder rod in. Hope this helps - Dave Mates from Berkshire
Submitted: 28/10/2011 08:45:53 | ID: 5336
First of all thanks for this site hope that will come to my help. My car Citroen Xsara 1997 1.8 hatchback (212000km). Month before it starts use double fuel and also it gives little black smoke (but I check engine oil remains same) . Unfortunately Citroen cars are not that much popular in Azerbaijan there are couple of this cars and no people to repair it. I show it to some people who repairs French made cars Peugeot and Renault they advise me change fuel pump and air filter. I did it but it does not work. Then they advise the problem on injector but which part, in order to find it I need take car to diagnostics to know what is malfunction (because there is no Citroen car parts I have to order it) in car but again problem there is no software programs of diagnostics for Citroen. Now I have questions to professionals. 1) What is the reasons of car using more fuel oil and gives black smoke? 2) From where I can get (download) software programs of diagnostics for Citroen Xsara? I would highly appreciate if somebody could help me on this.
Answers
Hiya, sounds like injectors may have failed or possible oil pump had injectors collapse on me while driving with some black smoke. As regards to the program for it, I’m not sure. Hope it helps - Dave Kibbit from England
Submitted: 27/10/2011 13:58:23 | ID: 5321
Just today I was driving the car at 40 mph and suddenly the car lost speed and didn’t pick up for a moment when I accelerated. It then recovered itself and drove on normally enabling me to complete my journey of around 14 miles. Later, when my wife came back from the shops, she switched the motor off and took the key out but the motor kept going. She put the key back in again and waited a moment and then turned it off successfully. Grateful for any ideas.
Answers
Hi, we had the same problem on our Citroen Dispatch. I took it to a place called Surestart Diesel in Doncaster, they deal with most diesel vehicle issues and ours turned out to be a sensor on the con rail - fuel system issue. Think it cost us about £200, but I have a terrible memory. Once it was fixed, we haven’t had that problem since! - Hannah Amys from Lincolnshire
Submitted: 27/10/2011 10:18:21 | ID: 5302
My fuel sensor does not register all the time. Sometimes it registers the fuel level a couple hrs or days after refueling. It dis this first when I parked half on a kerb and the car was tilted. Can someone explain why?
Answers
My ’03 has done this a few times, it is a sticky fuel gauge and is in the fuel pump assembly I believe. My fuel pump has also played up a few times and I got it going again by tapping the fuel tank with a mallet. Hope this helps - Chris Mills from Torfaen
Submitted: 27/10/2011 09:24:36 | ID: 5289
Hi, can anyone help? I keep on having a warning coming up on the dash of my Citroen Xsara Picasso saying top up water. I have done this and it still keeps coming up?
Answers
Hello, I had the ’top up water’ warning come on a few times on my ’04 Picasso. I scratched my head over it for a while then it turns out the coolant was very low, I did a full coolant change and now keep an eye on it with a regular check and top up. Not had the warning come back - Steven Large from England
Mine does the same, every year, the minute the temperature drops below 13C degrees. I’ve checked the water and the coolant numerous times, as has my mechanic. The mechanic says it’s just a sensor (and my car’s way of complaining about the weather). I couldn’t be bothered to change it. If you are certain that your fluid levels are good, just press the "book" button on the dash display until the message goes away - Faye from Oxfordshire
Submitted: 26/10/2011 15:05:47 | ID: 5247
I have a C2 VTS, had it since new, just done 36,000 miles. Every now and then the battery light comes on, the rear headed screen stops working, this lasts for anything from 5 minutes up to about 20 minutes. Then the battery light goes out and the rear heated window light starts working again. Has anyone had this problem? It has been doing this for over 2 years...
Answers
I would check your alternator as mine did the same then failed completely. The battery light means that the alternators aren’t recharging it as the engine is on and the rear-heated screen requires more power to use so it is directly wired into the alternator. If both are happening at the same time, I would suggest checking if the connections are free from corrosion and faults. If they are fine then you might have a problem with the coil inside the alternator in which case you’ll need a new one. They cost about £100 from GSF - Tom from Oxfordshire
Submitted: 26/10/2011 15:04:19 | ID: 5246
I bought a Citroen Dispatch from Citroen dealer 10 days ago... There is a thudding noise coming from the front end... also the engine heat shield is loose... It passed the MOT. Any ideas please... so I can take the van back to them... with a little knowledge!
Answers
That’ll be the anti roll bar on the front end. Common problem, just had mine replaced and the heat shields are weak mines broken three times and was under the warranty period. Good luck - James Whybrow from Kent
Submitted: 26/10/2011 14:20:29 | ID: 5237
My Citroen C2 is having problems with ’creaking’ and ’jerky’ movements of power steering when in neutral or driving slowly... it is worse when on a smooth road/parking area but eases off when driving faster. I just had cambelt/water pump changed (80,000km service) and thermostat housing replaced as car was leaking fluid and overheating. I hope its not the ECU? Citroen picked up nothing at the service even after I told them there was a problem with the power steering. Any ideas?
Answers
I think we have this problem too. I suspect it is the electical power assisted steering developing a fault - Tim from England
I have this problem too. Did you get any response? It’s a hard noise to explain at the garage - Lindsay Dalby from England
Submitted: 26/10/2011 12:07:57 | ID: 5230
As soon as I start driving my Citroen Berlingo the automatic central locking locks all the doors, how do I turn off the automatic central locking?
Answers
Hi Ian, you need to hold down the lock button on the dash console for a few seconds until you hear a beep. Then it is disabled. Hold down til beep again to re-enable it. It’s an anti car-jacking feature on most new vehicles. Hope this helps - Jon from Hampshire
Submitted: 26/10/2011 12:02:47 | ID: 5227
Hi, I have had a 1.6-litre petrol Citroen Berlingo Multispace for six months now and have been very pleased with it except for the funny whirring noise when you press the brake. It only happens when you are driving, not when stationary, so I am assuming it is something to do with the brake servo? Any ideas would be much appreciated! Thanks.
Answers
That sounds like the ABS servo but there are quite a few things it could be... - Lee Weston from England
Submitted: 26/10/2011 11:21:48 | ID: 5219
Hi, can anyone help, I am trying to change the heater matrix on a 2.2-litre Citroen Relay. I have taken all the dash out etcetera but am finding it hard to get it out - can anyone offer any advice?
Answers
Just replaced my matrix, very hard to get at just got to grit your teeth and get on with it. Worst job to do on relay, got to take all dash out on all the heating box paying in backside but worth it when done - Darren Nicklin from England
Submitted: 26/10/2011 08:17:21 | ID: 5179
Hi , has anyone had problems with speed limiter on the Citroen C4. I have just bought the car and I can’t get it working. Is this a common fault?
Answers
I had this issue on my 2007 C4 in Australia. The first time Citroen had to replace the module. I was charged for this as it was no longer under warranty and it cost $800 Australian. We get overcharged for most things here so it should be no more 300 Pounds (in theory). The second time this error occurred was less than six months after the replacement module. It was another two weeks before I could get back to Sydney to get it fixed and by this time, Citroen found no fault and it has not happened for one year now - James Davis from Australia
Submitted: 26/10/2011 08:09:00 | ID: 5174
My Citroen Xsara is a hatchback. It has been continuously giving a "tuk tuk" sound from underneath. I have changed the shock absorbers and other parts but it still continues. Please let me know why. Thanks.
Answers
Try the front anti-roll bar links. Good luck - Mike Sutton from Gloucestershire
Submitted: 25/10/2011 15:58:18 | ID: 5171
On my Citroen C2, the headlights come on while driving for no reason - has anyone else experienced this and can offer a solution?
Answers
It’s your automatic headlights which come on when the car feels the lighting outside is a bit ’dim’. Theres a handbook here: http://service.citroen.com/ddb/code/index_en_us.htm Just choose the year nearest to your car and check under lighting controls. It explains it all - Stacey from England
Submitted: 25/10/2011 15:47:43 | ID: 5162
Hi, could anyone please tell me where the petrol filter is on a 2003 Citroen Xsara Picasso 1.6-litre SX. I just can’t seem to find it....
Answers
My filter is underneath the car in front of the plastic petrol tank, facing sideways, hope this helps - Shawn Tillotson from Devon
Submitted: 25/10/2011 15:45:50 | ID: 5160
My home was ransacked and my car keys removed. I must now try and get a diagram of the length of the ignition key so that a locksmith can cut the grove in the key the exact cm. Can anyone let me have a scanned copy of a key. Thank You.
Answers
The blanks are pre-shaped for Citroen keys and all keys have different notches/grooves so you need to go to a dealer with your car details and proof of ID - Ian Pauls from England
Submitted: 25/10/2011 15:32:18 | ID: 5153
Hi, I have a 51 plate Picasso. Every day I need to keep topping up the coolant, sometimes more than once a day without going far at all. I have replaced the filler cap; I have replaced the thermpstat. I am now running out of options please you help? Thank you.
Answers
Check the water heater body (black square box) mounted on the battery side of engine (you reckon through black pipes connected to it). I have got the same problem, replaced it and everything is fine now - Wahsteam from England
Submitted: 25/10/2011 15:17:58 | ID: 5143
I have one spanner showing on the dash board of my Citroen Xsara Picasso. Does anybody know why this is?
Answers
It’s time for a service! That spanner comes on when your car needs a service - Ian Wright from Northumberland
Your Picasso is due for a service. To get rid of that symbol, follow the procedure of resetting service indicator (just google for this) - Wahsteam from England
It sounds like your service is due. Once done, the garage will reset the spanner so it does not show again for another 10,000 miles - Mark Brown from England
Submitted: 25/10/2011 13:30:47 | ID: 5126
Hi! I am trying to locate the glow plug relay on a 2003 Citroen Berlingo Multispace 2-litre HDi. I have been told that it should be on the near side inner wing. I have removed the battery and tray etcetera but I can see no sign of it. Any ideas welcome!
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Did you ever find it? I’m having the same problem - John Culley from England
Submitted: 25/10/2011 13:24:55 | ID: 5121
I’m trying to find out where the heater motor is on my Citroen C5. It seems it could have packed up and I have been searching for info as I can’t get a Haynes manual and I don’t want to put it into a garage if I find it easy to replace it myself. Thanks in advance.
Answers
Hi, I have a 2003 C5 2.2HDI Exclusive with Auto Climate Controlled Air Con which suffered Heater Blower failure last winter. I thought it was the blower as well, but on the Auto Climate Controlled models, there is a control unit in the drivers side footwell which has a habit of blowing. I managed to source one from a local scrap yard, and it has worked fine ever since. If yours is the Auto Climate Controlled Air Con, I would definatly try there first. Access is a bit tricky, but you take 2 small bolts out and extract it. It has two fairly chunky looking connectors plugged into it. It is rectangular with shiny metal blades(Heatsink). This is to dissipate heat as there is quite a bit of current running through it to power the Blower Motor. Hope this is of help to you, wish I had known this before dismantling my passenger side footwell and glove box to extract the Blower Motor. Cheers - Paul Geen from Norfolk
Submitted: 25/10/2011 08:49:59 | ID: 5107
Does anyone know why the indicator arrows inside my Citroen Xsara Picasso both flash when I indicate left or right?
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They are meant to mate - Eric Avery from Wiltshire
Submitted: 24/10/2011 15:47:18 | ID: 5092
I have difficulty selecting reverse gear on my Citroen C3 and when in reverse it keeps jumping out of gear - has anyone else experienced this and can anyone offer any advice?
Answers
Linkage cables 100%. They stretch all the time - Harry from England
My wife has been complaining of the same. First time engaging reverse on a cold engine results in a gentle jump out again. Taking it in on Wednesday - Keith Foster from Powys
Submitted: 24/10/2011 15:30:27 | ID: 5084
How do you remove the interior boot panel on a 2009 Citroen C4?
Answers
Not sure Nick, but I am keen to find out. I undid the only two screws visable, but it did not seem to want to come off without undue force - Ken McDonald from Australia
Submitted: 24/10/2011 15:03:35 | ID: 5083
Hi, the steering wheel on my Citroen Berlingo is locked and the key will not turn in ignition. Can anyone please help?
Answers
Hi, don’t know if you’ve figured this out yet? If you go to turn the wheel as if you’re turning it normally, it should move a bit. While you’re doing this, turn the key and it should unlock. Hope this helps - Stacey from England
Submitted: 20/10/2011 11:25:29 | ID: 4999
The electric door mirrors on my Citroen C3 Picasso have suddenly stopped working. They are in fold away position all the time and when I operate the door locks from my key fob the doors open but mirrors do not move? Can anyone help? Thanks.
Answers
Sounds like a fuse has gone but don’t worry the warranty will cover any repairs - Keith Hawksworth from Cheshire
You have pressed the isolation switch on the driver’s door panel! This is explained in the user manual, and also isolates the rear electric windows. Just press it and your mirrors will operate once again - Adam from Yorkshire
From memory of my C4, the switch which decides which side of mirror to adjust can also move forward and back. Check this out. I think this happened to me and the mirrors locked in the folded-in position - Geoff Lee from Scotland
Submitted: 20/10/2011 08:19:55 | ID: 4969
Hi, where can I top up my gearbox oil on my Citroen C5 automatic? Please can someone help me?
Answers
If the gearbox is the AL4, there is a filler plug just next to and slightly under the selector rod, closer to the engine when looking down at the gearbox from the front of the car. You must undo the inner level plug underneath the gearbox and stop filling when fluid flows out underneath. This prevents overfilling the gearbox which can cause problems - Justin Apperley from Australia
Submitted: 20/10/2011 08:16:03 | ID: 4966
I would like to know how you turn the automatic folding mirrors off on my Grand Picasso. Any ideas?
Answers
If you put the little control for the mirrors in the middle and press it down just after you switch off the car or when ignition is on, this will fold them. When you use the remote next time it will not fold or unfold unless you use this button again (this is on the driver side controls where you select left or right mirror, but if you keep it in the middle, it will press down and fold the mirrors). Just play around till you get it right. Hope this helps - Kal from England
Submitted: 20/10/2011 08:12:55 | ID: 4964
Hi. My Picasso SX is leaking water on the front passenger side. It’s leaking under the passenger and drivers side underneath and overheating. Could this be my radiator? Please help.
Answers
Possibly just your air conditioning. There is always a pool of water under car, it is from the air conditioning - Ian Wright from Northumberland
Submitted: 19/10/2011 15:07:00 | ID: 4944
Hi, me again. I took the car back to garage, they had it for three days but I needed to take it back so now they tell me without looking at it futher they think its the EUC but are not sure. They charged me again and would not give keys back until I paid. The car is in another garage and can not be driven, it smells like rotten eggs and can not even get power to it. So, 590 euros later I have a car that went in OK only for a light and now nothing. I would really like some help on this, thanks in advance .
Answers
Eggs you smell? Well that would be the Catalytic Converter knackered, the first part of the exhaust system that controls polution levels and will effect the immision readings that the Lamba sensor sends to the ECU, which inturn controls the running of the car. Need a new Catalytic Converter! - John Jonston from Lancashire
Submitted: 19/10/2011 09:06:34 | ID: 4922
The front windscreen wipers on my Citroen Berlingo Multispace are not working but when the indicators are on they make a slight movement - any idea anyone?
Answers
Sounds like the comms 2000 unit (indicator/wiper stalks horrible bag of trick can cause so many probs) - Lee Weston from England
Submitted: 19/10/2011 09:01:18 | ID: 4920
The digital display on my 2005 Xsara Picasso 1.6 HDi showing the air con/heating temperature etc. just went dull. Does anyone have any idea what this could be and how it can be fixed? I am hoping its just a bulb! Many thanks in advance.
Answers
Hi, I had this trouble. You can take off the black plastic surround then unscrew the 2 bolts, ease it out then turn on ignition to see which bulbs have gone and then replace them. Hope this helps - Chris Winson from Derbyshire
Submitted: 19/10/2011 08:45:10 | ID: 4914
Within 5 mins of starting the car (or under 2 miles) the auto box goes into ’limp mode’. I have to stop, turn-off the engine, then I can carry on. On very rare occasions it repeats. I have been to a garage and there are no fault codes on the box or engine. This only happens on the first journey of the day, usually to work, and then again on the way home, some hours later. It does not do it if you stop for an hour and then go out again, only when the car is ’cold’. Any ideas anyone?
Answers
I’m having the same problem but also a random misfire. Did you manage to solve your problem? - Adam from England
Sounds like filter in gear box. I had same problem and that solved it - Ranger Cowhig from Ireland
Submitted: 18/10/2011 14:50:59 | ID: 4889
I have to replace the heater / A/C control panel but don’t know how to remove the centre console surround. Can anyone give me a clue? (2.0 Hdi Exclusive)
Answers
You can remove the centre console surround by pulling the gear lever gaiter up, turning it through 90 degrees and this then makes the two fixing bolts accessible at the bottom of the trim. The radio then needs to be removed by popping off the two switch surrounds and then undoing the two screws. The trim can then be pulled, gently, free. Unfortunately this only provides minimal access and when removing one from a scrap yard, I had to resort to breaking trim to get it out in order to avoid removing the whole dash - Todd Miller from Shropshire
Submitted: 17/10/2011 10:25:56 | ID: 4823
Does anyone know how to deactiveate the automatic wiper blades? Also, the battery is dead in the keypad and when starting the car sometimes comes up with immobilizer fault... but starts after a few times. Do I have to reprogramme the key pad after I get a new battery in keypad? Thank you in advance for any help/advice offered.
Answers
To deactivate the automatic windscreen wiper blades, just push the switch/lever up once into the single blade use mode, and then release - Mary Porter from England
Submitted: 17/10/2011 10:21:45 | ID: 4822
My Citroen C3 computer is showing a problem with the oxygen sensor. I have had this fixed but the light is still showing on the dash - can anyone advise or help? Thank you.
Answers
There’s two on a C3, one at the top of the CAT and one on the down pipe, maybe they’ve replaced the wrong sensor? - John Jonston from Lancashire
Submitted: 14/10/2011 10:21:26 | ID: 4798
I have recently bought my C3 without any history or manual. All of the dashboard makes complete sense to me except for a button which looks like a speedo with a radar type logo next to it. Does anyone know what this does? It doesn’t operate when car is at a stand still so I thought it may be some type of speed limiter but can’t be sure.
Answers
This is the overspeed warning. You long press this button when you get to your desired speed and get a buzz and a warning light comes on. Then whenever you go over your chosen speed you get an alarm. A cheap ineffective sort of cruise control which I only used once when we got the car! - Trevor from Surrey
Submitted: 11/10/2011 15:41:44 | ID: 4766
I cannot get the rear wiper to switch off by the switch on the control stick, even when the cars engine is off and the keys removed from the ignition the rear wiper still works for 2-3 minutes after. There is a lot of clicking going on in the glove box fusebox that never used to happen. I think there must be a relay or timer switch but I have no idea how to fix or replace.
Answers
I had this problem and after sweating about a new wiper motor or similar, I just changed the fuse in the fusebox that sits within the glovebox. The replacement fuse did the trick and after a few days, the rear wiper worked as normal - Will Hirst from England
Submitted: 11/10/2011 15:35:17 | ID: 4764
How can you tell if your driveshaft is going? My car is making this grinding kind of noise whilst driving along but goes off when you put your foot down on the clutch. Any ideas please?
Answers
Sorry mate, this sounds more like a gearbox problem especially if it stops when engine is disengaged by pushing the clutch in - Jo Jones from England
I had this exact problem and it was the clutch thrust bearing and fork that had worn out. New clutch comes with the bearing, and the clutch fork was actually scraping on the flywheel, so I had to have it machined. Cost £350 in total - Mike from Essex
Submitted: 11/10/2011 15:15:38 | ID: 4746
There is a high pitch coming from a back wheel. Any idea? (Desire)
Answers
Good possibility it’s a wheel bearing - Don Proudlock from Staffordshire
Submitted: 11/10/2011 15:04:00 | ID: 4736
When coming out of 5th gear, my gearstick is very loose and it is hard to find 4th gear. Why?
Answers
It could be down to the gear mechanism which would be the cheapest problem otherwise it’s the gearbox - Regan from Kent
Submitted: 10/10/2011 11:49:59 | ID: 4719
Where is the storage compartment under the seat on right hand side where jack is kept? (XTR)
Answers
Hi, it is under the driver’s seat, lift the small cover and it’s there - Sam Hendry from Lanarkshire
Submitted: 10/10/2011 11:39:31 | ID: 4710
Hi I have an automatic C3, just recently I can be driving along the road pull up at traffic lights or a junction and the car just stalls/dies. I have to turn off everything put in park and start again, any ideas?
Answers
I have had this problem where the car suddenly dies and then starts after towing to mechanic. Fault reappears sometimes after a year. My mechanic told me to use fuel system cleaner with diesel once a year. Could also be some kind of blockage in fuel system. I had the problem last week but the car started at the mechanic’s, then stopped again yesterday. Until now, I don’t have a solution - Chris Bugeja from Malta
Submitted: 10/10/2011 11:13:33 | ID: 4691
A light keeps flashing on the dashboard of my Berlingo. It’s yellow and looks like the letter ’F’ without the middle line in it. Can anyone tell me?
Answers
It is telling you that oil level is low. It represents a dipstick - Daniel from England
Submitted: 07/10/2011 10:32:07 | ID: 4677
Can you explain how to remove the old radio please?
Answers
Hi Tony, all you have to do to remove the old radio if its a factory fit is as follows. 1) Remove the plastic plates on both side of the radio where the lock and dashboard switches are - they just unclip. 2) Remove the two small torx head screws on either side of the radio. 3) Then pull the radio out and unclip the wiring plugs remove the radio. I hope that helps - Pete from England
Submitted: 07/10/2011 09:03:03 | ID: 4631
Hi I bought a C2 but with the engine light on. I thought it needed a service so I did it but the engine light is still on. What to do? Please help.
Answers
Take your car to your closest agent, it the fuel filter that get dirty often. Mine does it, as I do loads of driving being a designer - Debbie Verreyne from South Africa
Submitted: 07/10/2011 08:55:48 | ID: 4627
I have a 57 plate C2 code, can this be fitted with winter tyres? Is it worth it? Is the car heavy enough for it to make a difference?
Answers
Your C2 can be fitted with winter tyres, it is advised to fit them in sets of 4 though, and as for what it is worth, I would say so anyway. Try your local Kwik Fit or tyre dealer down your way - Keith Woods from East Lothian (Haddingtonshire)
Submitted: 06/10/2011 12:31:25 | ID: 4612
My key will not lock the car and the car will not start. I have just replaced the battery in the key but it still won’t lock or start. I presume this is an immobiliser problem. How can I solve this? I can’t take it anywhere to fix it and I can’t lock the car either. HELP.
Answers
Hi, could be a number of things so will need to be investigated. I am an independent Citroen specialist based in Kent. I may be able to come out to you as we offer a mobile service. If you would like to give me a ring on 07747 741 780 we can arrange getting your vehicle fixed - Paul Watson from Kent
Submitted: 06/10/2011 12:17:55 | ID: 4600
The small wiper blade is on the drivers side of the windscreen, can the wipers be changed over?
Answers
I also would like an answer to Peter’s question. Have you found out the answer from anywhere else yet Peter? - Tom Joyce from Derbyshire
Submitted: 06/10/2011 08:42:29 | ID: 4583
Where does the gear box oil go?
Answers
In the gearbox - Bill from England
Remove the front passenger side wheel and unclip the plastic arch liner where it fastens to the chassis leg and you will see the gearbox. At the left hand side, you will see a filler plug with a square hole in it. Fill the gearbox with 75/90 gear oil until it trickles out - Chris from England
Submitted: 27/09/2011 08:48:34 | ID: 4576
I have a Citroen Xsara Picasso 1.6HDI. My driver airbag light is staying on. I have been informed by an auto electric company that I require a clockspring and the cost including labour will be £491. However a pal who works in car spares has told me there is an electrical switch under the driver seat, which when adjusted will solve the problem. Is he correct and if so, where exactly is the switch? Desperate for help. Thank you.
Answers
There is a connector under the driver’s seat - hard to see because of the sliding tray. Mine used to be affected when I moved the seat for my wife. Locate the connector and waggle it. A Citroen mechanic told me they sometime have to solder the connection if it recurs. A connector block sounds less drastic - Andrew McLauchlin from England
Submitted: 27/09/2011 08:42:41 | ID: 4570
Just had a new exhaust, then found that when I drive for about 10/15 minutes warming the engine a screech occurs intermittently, normally when I load the engine around 2k reves. The sound is similar to a slipping belt, I’ve checked that hot and cold and there is little if any flex in that belt at all. I noted that when its warm(ish) and dry, the screech is more frequent. Once I’m over the 2k revs and moving in to 3rd, 4th and 5th, the sound is rare. I’ve taken it to a dealer, had the ceremonial short intake of breath and a few tuts to make for dramatic effect but none can explain the sound. I’ve had new timing belt, new tensioner, new water pump since the sound started so happy its not that area. I’ve noted if the sound happens and I dip the clutch - sound goes. I can rev the life out of the car and nothing but once in gear its there again and still intermittent. (Desire)
Answers
Just to answer my own question and put up what seems to be a common issue, - I took the car to a tyre and exhaust company in Merthyr (not a multi national I add) The fitter heard the screech and just said "Up on the ramps please". He walked underneath, straight to the section where the new exhaust meets the branch manifold cone and with the engine running, reved the car; there was the screech. It appears that sometimes when the exhaust is changed there is a bracket on the section that meets the manifold cone. He placed a spanner in the gap, reved the car and no noise - removed spanner and reved again; screech. He did that 4 times each time it was clear that the bracket was the issue. He explained he’d had a Saxo in with a worrying screech and had the owner crying over 5 springs sets purchased and fitted by a Citroen dealer. The guy went to them for a type and came away screechless followiing £10 worth of welding. Makes you think, eh? - Garry J from Gloucestershire
I also have a 2004 C3 Desire and it started making the same sounds a few months ago. I have found it’s fine doing normal town driving but if I go to our nearest large town 27 miles away, I can drive there and most of the way back before the screeching starts, the car has done 38,000 miles, it’s due for a service in about 6 weeks - David Hughes from Cumberland
Sounds like one of two things. It may be the welding has snapped on the cone end of the exhaust. A real good warm-up and up on the ramps. When it’s there, get them to check the spring bolts that tie to the cone from the manifold to the exhaust are not breaking or loose. It seems this can give a similar effect to mine - Garry J from Cardiff
Submitted: 26/09/2011 09:50:57 | ID: 4556
My C1 is leaking rain water in the rear. How can I stop it?
Answers
The only way to trace the leak is to remove the loose panel and fold seats flat with someone inside the car have water from hose pipe (not high pressure) poured over a section at a time. This should show up where the leaks are - John Shurie from England (shurj9@aol.com)
My C1 was leaking rain water through the rear light clusters, I removed the rear lights and covered the contact area with silicone sealant - Jonny Dixon from Lancashire
Hi Conrad, I had same problem, the water was coming in from around the high level rear brake light over the rear hatch back, no seal had been fitted - Charlie Stretch from Lancashire
Submitted: 26/09/2011 09:34:39 | ID: 4547
My red thermometer with a drip at the end has come on, what is it?
Answers
Your engine oil is either a bit low or the sensor has jammed - Nick Peterson from Buckinghamshire
Submitted: 23/09/2011 08:40:53 | ID: 4529
Where is the fuse box in a Citroen C1 2007?
Answers
Behind battery under bonnet. Remove black plastic cover and hey presto - Rob from England
There is a fuse box behind the speedo, turn the steering wheel 90 degrees either way and remove the two screws, then lift the cowling from the speedo - Jonny Dixon from Lancashire
Submitted: 22/09/2011 10:04:28 | ID: 4514
Is there a brake fuse I can change? Only the top brake light is working. I have changed the bulbs and put in a new brake switch but still no luck.
Answers
Hi, I had a 2004 Berlingo and there were two fuses: one for right and one for left side - Sam Hendry from Lanarkshire
Submitted: 20/09/2011 09:11:40 | ID: 4484
Hi, a yellow light showing a key keeps appearing on the dashboard plus the van isn’t always starting up. Any ideas what the cause is? Thanks (1.9 diesel)
Answers
Hi Abi, same with mine, check oil and top up, or change oil filter. Worked on mine, wait 24 hours after good run should go out. Best of luck - Paul Cross from England
Submitted: 19/09/2011 09:53:24 | ID: 4477
There is some sort of clicking noise coming from the dashboard (right side). I was told that there is something to do with the air conditioning/heating system. Any ideas?
Answers
Hi, I have the same thing on my Xsara Picasso. It appears to be related to the accelerator position. On tick over, the ticking is there but at a lesser rate than when accelerating. I have had the cover off the fuse box and the clicking is noticeable but I have been unable to find the time to remove anything yet. Maybe someone else has had more time and could let us both know? - Walter Cairns from Scotland
The clicking noise you are able to hear is an electrical switch so it is nothing to worry about :) If anybody needs any other help, just get in touch with me by email (ravendaniel@hotmail.co.uk) or phone (0772 535 5675) - Mechanic Dan Raven from Essex
Submitted: 19/09/2011 09:51:42 | ID: 4475
We just bought the car, my wife and I normally drive automatic cars but we were not used to the semi auto. She keeps complaining that the car role back if she stuck in trafic on a hill, is there a way to stop that? Thank you.
Answers
Yes there is, put your foot on the brake or pull the handbrake up - Jon Smith from Kent
If it is a C2 VTR, the automatic gearbox is unlike a regular automatic. If you stop on a hill, you have to apply the handbrake or the car will roll backwards. You can do nothing to avoid this roll back; apply the handbrake! - Terry Forster from England
Submitted: 16/09/2011 08:47:26 | ID: 4436
I can’t open my car windows. There is no handle or button, I don’t even know if it is electric or not. Help! (Desire)
Answers
The buttons are hidden in front of the gear stick on the bit that separates the driver and the passenger seats - Ben from Leicestershire
Submitted: 16/09/2011 08:40:30 | ID: 4430
I am going to buy a Dispatch but the airbag light is constantly on. Should I be worried about this? Is it easy to repair? Many thanks.
Answers
My 2006 Dispatch Van also has the airbag light on. I took it to the Citroen main dealer and they want £70 to fix it. They say it’s a loose connection under the driver’s seat! The airbag will still works but the lights annoying as it goes on and off all the time! - Steve Speak from Yorkshire
Submitted: 14/09/2011 10:07:36 | ID: 4395
My Relay stops, engine management light comes on, leave a few seconds and it starts. Try to accelerate to much same thing all over again sometimes putting out a lot of smoke. Why?
Answers
It happened to me if smoke gets severe will ruin the cat (£1,500) the EGR valve had collapsed causing it to be locked in one position and caused every item of exhaust to go through cat rather than some recycled back into the engine as it should do - Ray from Durham
Submitted: 14/09/2011 10:00:21 | ID: 4391
On an intermittent basis, when I slow down or stop at a roundabout or road junction, I get a warning beep from the dash. Sometimes the beep is repeated another one or two times. No message appears on dash and no warning lights come on. The car is not overheating and all fluid levels are okay. Any ideas? (1.6 HDI)
Answers
I had this problem on my Xsara Picasso. Mine was bleeping because every time you brake, you’re moving the fluid level and exposing the sensor. Ours was the water coolent level. Hope this helps - Mark Brown from England
Mine was the rear shoes worn out and brake fluid level was low because of this - Ken Hood from Hertfordshire
Submitted: 12/09/2011 09:49:23 | ID: 4357
Can anyone tell me where the fuse for the headlamps is located?
Answers
You probably know already, but the headlamp fuse is situated in the fuse box under the bonnet (top right hand side next to the battery)It should be the red 10A 4th from the right between blue and another red - Cartylo from England
Submitted: 12/09/2011 09:39:01 | ID: 4351
Hi, can someone please tell me how to change the left bright bulb. Do I have to take out the whole headlamp?
Answers
Hi, if you mean the dipped headlight bulb then it can be done but it is a fiddly job and the smaller your hands, the easier it is. The first time I did mine (and they do go reguarly on my desire!) it took me 20mins, they are not the easiest of bulbs to change. If it’s the battery side ie:nearside, then removing the two part battery cover helps. It’s not that you can’t get to it, you can, it’s that your hands ideally need to be small. Remove the large plastic cover by pushing down the large spring type clip and remove this cover. The cable to the bulb is a push/pull fit connector and should be held by the plastic block and pulled and not by the wires going to it, it goes back one way only. There is a spring clip that is at the top of the bulb holder inside the headlamp (feel around this clip for a few seconds to find out how it moves), you need to squeeze at the same time as pushing this forwards a little and then keeping pressure on it ease it sideways and it will drop open/down but not fall off, take the bulb out noting that it is flat at the top (a good tip is to use a compact mirror and a torch to look inside the headlight/bulb area to see how things work in there, it will help you understand how the clip idea works). Remember, don’t touch the glass of the new bulb when you replace it as grease from your hands (however clean they are) will shorten the bulb’s life. Refitting is in reverse of dismantling. Good luck. Hope this helps - Paul Miles from Essex
Submitted: 12/09/2011 09:36:50 | ID: 4348
Hi, our Citroen has extremely heavy steering. We’ve been told it needs a new power steering pump. How much would this job expect to cost us in a garage? Is it likely to be the pump that is causing the steering to be heavy? Thanks. (1.6 Desire 2)
Answers
I have a Picasso Xsara 1.6. I found out the steering pump hose was damaged below the radiator. Check there is no fluid under car. If so, I found this out when I took it to a garage and they said there was a hole in the pipe. It had come out the connectors underneath, there was rubbing against metal - George Riddick from Dumbartonshire
Submitted: 12/09/2011 09:26:55 | ID: 4339
My 2006 C3 desire 1.4 Hdi has recently developed the following fault. The dash says "LH brake light faulty" or "front sidelight faulty" when they are fine. The beep seems to happen more frequently when I am indicating left! The "Serv" light also comes on for about 10 seconds too but then resets itself. Guessing it may be an earth fault, where are the earthing points for this side of the electrics. Anyone? Failing that, anyone know of a good auto electrician in Essex! Thanks in advance, Paul M.
Answers
Paul, did you ever find a fix for this fault? I am having all the same problems with my C3 Desire - Colin from Scotland
Hi Colin from Scotland. Yes, I did manage to fix this problem. It was the earth(s) in the boot. I found that when you removed the earth wire connections where they fix in the boot, you may find like me that the earth wires have been secured directly to the body work after they have sprayed the car. I removed the earth wires, scraped off the paint where the earth wires touch the bodywork, smear a little bit of vaseline and then re-secure. To get at the earth wires, open the boot, remove the carpet covering the spare tyre then remove the plastic trim that runs across the edge of the bottom of the boot (it’s held in by torx screws), then remove the boot door rubber at the bottom, then the flexible black vertical panels inside that are left (one with the courtesy light on) and right can be eased enough from the bottom to see the earth wire connections, scrape off the paint after undoing them and see if that fixes it. It did for me. Regards - Paul Miles from Essex
Also try removing the offending rear light cluster and detatch the multiplug from the rear. Then spray both, contacts and plug with WD40, that should do the trick. Purely down to bad connections through contact water corrosion - John Jonston from Lancashire
Submitted: 12/09/2011 09:16:24 | ID: 4334
Do I need a special tool to remove steering rack outer arms?
Answers
Maintenance addresses relation in youtube (videos in Spanish) http://www.youtube.com/watch?v=xbsU1oDlsuk&feature=youtu.be http://www.youtube.com/watch?v=exCxbYHCNjw http://www.youtube.com/watch?v=feHOfKzLwkI http://www.youtube.com/watch?v=Gw1bCUPNuLY&feature=youtu.be http://www.youtube.com/watch?v=8ENvCVf-WrE&feature=youtu.be http://www.youtube.com/watch?v=s3elkZfLWbQ&feature=youtu.be http://www.youtube.com/watch?v=CC82Vro9rC4&feature=youtu.be http://www.youtube.com/watch?v=cnjT6TQJ1CQ&feature=youtu.be
- Adelmo Acsdigital2003 from Brasil
Submitted: 12/09/2011 09:14:56 | ID: 4333
The ABS/ESP/SERVICE lights are on, what can I check please? (exclusive 138BHP)
Answers
Scrap it - Micky Mouse from England
Is the brake fluid okay? Not low? - Matty from England
Submitted: 06/09/2011 14:40:23 | ID: 4295
Can anyone tell me how to replace the reversing light bulb. I have read the owner’s manual time and time again but cannot figure out how to remove the lens. It seems impossible to reach into the gap after removing the boot liner. (vtr+)
Answers
In the boot, there’s a flap behind the light. Take out the foam (you will need a screwdriver and torch) and there’s a clip that holds the light onto the body. Unclip that and the light will pop out. It will clip back into place if you slide it back in. Hope this helps :) - Adrian Smith from England
Submitted: 05/09/2011 10:22:09 | ID: 4246
I have recently had my car put through the MOT and they must have tried the fog light. I cannot locate the switch for this anywhere and the car came without a manual. I have asked five people now, including a mechanic and nobody seems able to find this switch/button. Getting concerned now as darker mornings. Please help if you can. (East Coast)
Answers
Hi, it is on the same stalk as the light switch, a little bit further down the stalk - Pat Slight from Hampshire
Submitted: 02/09/2011 09:54:41 | ID: 4241
I have a C2 1.6 16v vtr and it starts fine. Goes into 1st when not moving and when I try to pull away, it bites and then I get lots of grinding noise. Before this happened, I had a knocking noise coming from the wheel. Think its the driveshaft not sure. It could be the gearbox. I need help.
Answers
I have the same thing happening to mine and my wheel has been knocking before it got worse. I have been told it may be the clutch actuator but it is a very expensive job. If anyone knows what else it may be, suggestions would be great! - Abbie Down from England
Submitted: 02/09/2011 09:18:19 | ID: 4211
Where do I find the jack?
Answers
It may be stored with the spare wheel - Jim Hamer from England
Under the driver’s seat - Tony Duck from Cheshire
Open the back doors and there is a panel on the left hand side door pillar, its in there. But if the van is ply lined, the panel has probably been covered up - Tony Smith from England
Submitted: 30/08/2011 09:32:30 | ID: 4174
When I started the car, it said ’remote control battery low’ Is it possible to change this battery myself? I can open the key up but the battery looks to be in very firmly with clips.
Answers
It just slides out. Unfortunately, I find that they need replacing fairly often. I bought a 5-pack off eBay and they are very good - Bob from Hampshire
Submitted: 30/08/2011 09:02:29 | ID: 4145
How much would it cost to supply and fit central locking to my van?
Answers
I bought a 2006 Dispatch Van in May 2011 and the key fob didn’t work with the central locking. I had to take it to a Citroen main dealer who ordered me a new fob and then had to match it to my engine management system. It cost me £190! - Steve Speak from Yorkshire
Submitted: 30/08/2011 08:59:06 | ID: 4142
There is a green cap under a cover in the passenger footwell, what is it for?
Answers
To keep your nuts in - Andrew from Afghanistan
andrew from Afghanistan has submitted an answer to ID: 4140.
to keep your nuts in
Submitted: 30/08/2011 08:54:25 | ID: 4140
What is the correct tyre pressure for the Citroen Relay van?
Answers
Hi, open the passenger door and on the frame on your ride hand side, (towards rear of vehicle), you should find a sticker detailing the tyre pressures for your vehicle. This is incorrectly reported in the handbook. Citroen are twats and the person/s responsible for translating and proof reading the drivers’ handbook should be shot! - Ray Man from England
Submitted: 23/08/2011 08:45:05 | ID: 4093
I can’t find the powersteering top up container, how does it work?
Answers
It’s electric - Dave T from Bedfordshire
I think it may be down near the drivers headlight, it is lower than the screenwash filler. Spotted it today while changing the headlight for the umpteenth time - Chris from Nottinghamshire
Submitted: 22/08/2011 09:26:28 | ID: 4079
How much free play should the clutch pedal have after a new clutch has been fitted only a week ago? (Petrol)
Answers
Should be about 1/2 inch. This should have been checked after the clutch was changed. Any good mech would check this clearence after fitting - John Shurie from England
Submitted: 19/08/2011 08:36:40 | ID: 4046
My Xantia engine revs are stuck at 2000rpm. Can anyone explain why?
Answers
Hi mate, got the same prob my rev counter does the same. Open your bonnet, have a look. Get someone to rev the car for you and you will see what is moving. Get a pair of plyers, take off the split pin, you can’t miss it, it’s on the big black throttle housen. Take out the pin, tell the person to watch the rev counter as you turn the plastic throttle till the revs drop to normal then replace the pin onto the throttle. Worked for me. If the car still revs, the throttle cable may be split inside causing the stick. Good luck - Martin McDougall from Mid-Lothian (Edinburghshire)
Submitted: 18/08/2011 08:32:13 | ID: 4032
The radio turns on and off by itself when I hit a bump. Why?
Answers
Loose wire connector at rear of radio - Steve Tompson from England
Not sure why, think it may be electrical but if you move the aeriel around on the car, it will work again. Mine does it too! - Sue Smith from Nottinghamshire
Submitted: 17/08/2011 12:45:57 | ID: 4029
Why does my ABS light stay on?
Answers
Hallo Bill! I’d say most likely you have an ABS sensor gone and would need to plug in a diagnostics to pinpoint the corner that has failed. I hope this answer helps - Gav Duff (GD Autos) from Ireland
Submitted: 16/08/2011 08:26:09 | ID: 4009
When I put on brake, the dash dims and dip lights come on. I have changed switch at brake pedal, no good. It started when I changed near side brake light. Any ideas? (Sx)
Answers
Hallo Paul! You have probably got a bad earth or connection on the near side tail lamp or it’s a wrong or bad bulb. A tip for ya! Check the nearside tail lamp bulb holder for dampness. Hope my answer helps you - Gav Duff (GD Autos) from Ireland
Submitted: 15/08/2011 09:25:22 | ID: 3997
My oil light flashes for about 20 seconds every time I start the engine. I have had a new switch fitted but the same problem occours anyone with any idea. The oil is full on the dipstick.
Answers
I’ve had the same problem on 206 engines and it’s always been cheap oil filters. Change the filter for a gen one and see if this sorts it out. I’ve done about ten 206 engines and all been okay. Hope this helps - Jason Hall from England
Because on that vehicle you have to reset the oil parameters after service. It needs to go on a computer to do that - Chris Neesam from Durham
Submitted: 12/08/2011 08:46:01 | ID: 3966
Hi. My Xsara handbrake no longer holds when I’m on a hill. I’ve checked the pads which are fine. I’ve followed the cables back until they disappear into the car and then stripped the centre console. I can’t find an adjuster anywhere. Please can someone tell me how I can adjust the handbrake please. Thanks in advance. (Estate)
Answers
The handbrake adjuster is under the handbrake console - Charlie from Scotland
Hallo Antony! The best way to adjust your rear brakes is to let off the cable tension under the handbrake console. Take off your rear drums one at a time and adjust up at the shoes itself. Adjust up until it’s just catching your drum then let it back a notch. Do the same on the other side. Then adjust your travel at the handbrake. Hope my answer helps you. Good luck! - GD Autos from Ireland
Submitted: 12/08/2011 08:43:09 | ID: 3963
We’ve had a few problems with this car so far. The rear jet washer is not working. When I put the setting on to the rear washer, the front starts up again. I’ve checked the fuses under the bonnet and under the steering wheel and the fuses are perfect. Also the tailgate handle has snapped off and I need some advise on how to fit a new one, thanks.
Answers
Hi, have you checked the rear washer water pipe is connected? This can be found on the inside of the boot. I had the same problem - Lisa from Kent
I’ve had this happen with my rear washer, open tailgate and prise out plastic grill [top right] found plastic pipe had hardened and come off connector, slid it back but only a month later exactly the same, this time a dab of super glue firmly fixed it in place; that was a few years back, still on. If your fault is not pipe related, it sounds like you will need to remove pump from bottle and thoroughly clean the non return valves which may be gummed up [according to forums] - John Holmes from Yorkshire
Submitted: 11/08/2011 14:29:26 | ID: 3940
Hi, there is a little lateral and horizontal play in the steering wheel on my 2003 Citroen C3. I have confirmed that there is no play in the steering shaft. Can anyone tell me how to remove the plastic cover (without breaking it :-)) to tighten the steering wheel? Thanks, Niall. (hatchback)
Answers
Unlock the adjustable steering and pull forward to get clearance then lock and locate two or three deep inset star head screws under the steering column plastic cowl. Remove screws and separate the two halves with some determined manipulation around the ignition barrel. Don’t lose and make note of the metal clip position that retains the flexible rubber section on the top part of the cowl, this only clips into place and retains the rubber cover in position under the speedo display when you extend the steering column fully - John Jonston from Lancashire
Submitted: 11/08/2011 14:26:49 | ID: 3938
There is a dash warning and bleeping indicating that boot lid is open even though it isn’t. Anyone else had this problem and how do you fix it?
Answers
Boot on a Berlingo? Is this not a van? - Steve Tompson from England
Submitted: 10/08/2011 14:19:56 | ID: 3936
My Picasso petrol gauge is not showing anything when I put petrol in.
Answers
Mine didn’t either until I put at least £35 worth of it in. Could also be the fuel sensor - Jayne Williams from Merthyr Tydfil
Submitted: 09/08/2011 08:26:43 | ID: 3915
Is the hand brake to the front or back wheels?
Answers
Hallo bob! Your handbrake locks up your back wheels. Hope my answer helps you, thanks - GD Autos from Ireland
Submitted: 08/08/2011 09:03:03 | ID: 3901
At 45mph, a bit of a whining starts on the front end. It really sounds like a driveshaft noise as it develops into a deeper whine at 60. Just put new tyres on so it can’t be that. Any ideas?
Answers
Sounds like a wheel bearing pull the sides of the tyre firmly to see if there is any play at the bearing - Robbie Wilson from Ayrshire
Submitted: 05/08/2011 09:02:48 | ID: 3878
I have just purchased the new Citroen C3. It does not have myway satnav but has a usb port. Can you tell me what kind of usb stick to get so I can play music on my radio?
Answers
Any MP3 file will do, any size works - Terry from England
Submitted: 03/08/2011 14:26:27 | ID: 3866
The fuel gauge on my Citroen Xsara does not work. I replaced the fuel pump but still no joy. Anybody got any ideas as I’m stuck. Thanks. (1.4)
Answers
There is a float inside the fuel tank, if it is stuck the gauge won’t register. The fuel pump won’t have anything to do with the gauge not working, it sends fuel from the tank to the fuel injectors. The float is more than likely to be stuck, or you have a blown fuse. Try these and let us know how you get on - Jim Donohoe from Lanarkshire
Submitted: 01/08/2011 08:55:29 | ID: 3844
When I press the brake pedal, the brake lights do not come on. All the bulbs are okay. Why is this so?
Answers
Faulty brake light switch. Break/corrosion in the wiring harness, blown fuse. Could be one or all of the above - James Donohoe from Lanarkshire
Mine was the breaklight switch on my Xsara under break pedal cost £10, it won’t be a fuse if you got lights check fuse for brake lights and if something else is on that fuse and it works, it probably is the switch - Nick Vickery from Monmouthshire
Submitted: 01/08/2011 08:46:26 | ID: 3835
Is there an easy way to change the steering arm on Y reg Xantia?
Answers
Maintenance addresses relation in youtube (videos in Spanish) http://www.youtube.com/watch?v=xbsU1oDlsuk&feature=youtu.be http://www.youtube.com/watch?v=exCxbYHCNjw http://www.youtube.com/watch?v=feHOfKzLwkI http://www.youtube.com/watch?v=Gw1bCUPNuLY&feature=youtu.be http://www.youtube.com/watch?v=8ENvCVf-WrE&feature=youtu.be http://www.youtube.com/watch?v=s3elkZfLWbQ&feature=youtu.be http://www.youtube.com/watch?v=CC82Vro9rC4&feature=youtu.be http://www.youtube.com/watch?v=cnjT6TQJ1CQ&feature=youtu.be
- Adelmo Acsdigital2003 from Brasil
Submitted: 29/07/2011 16:26:06 | ID: 3834
My lights keep flickering on and off whilst I’m driving. Any idea why? (cool)
Answers
Probably the comm2000 - the indicator / lights stalk needs replacing - Bill P from England
Check with your local dealer. There is a recall out for an ECU update. We have a 57 plate C3 1.4Hdi, it kept loosing the lights and blowing headlamp bulbs. I started checking all connections, switch contacts etc. The next day, a letter arrived from Citroen asking us to book into a dealership as the car needed the update doing to the ECU to fix this problem. They collected it, fixed the problem and delivered it back. It’s worth checking, ours was frightening my wife when the lights went off! Hope it works for you. Regards - Chris Hall from Yorkshire
Submitted: 26/07/2011 14:21:29 | ID: 3810
When driving, my steering wheel sounds very creaky and the power steering seems very hard. The steering pump has recently been replaced but this has not solved the problem. Don’t know what else could be making the noise and neither does the garage I use.
Answers
It is possible that the steering system has not been bled properly. Is there fluid in the pump? Silly question, I know. Sometimes it is the simple thing - James Donohoe from Lanarkshire
I agree. First, you have to check the level of oil the steering wheel - Theofilos from Greece
Submitted: 26/07/2011 08:22:03 | ID: 3807
The computer won’t go into radio mode. Why?
Answers
I had the same difficulty. I thought my radio was unable to be turned off. After a trip to the garage, it was returned to me with the radio not working and I couldn’t access it from the computer. I noticed the volume knob did not depress so filed the knob down and found that all I needed to do was turn the radio on. It might fix it for you - Terry Jackson from England
Submitted: 25/07/2011 08:47:49 | ID: 3788
My right front and rear park lights and my fan control display stays on after I have switched the car and lights switches off. What can the problem be?
Answers
Leaving your indicator on, turn right centralise indicator stick. Fan stays on till engine cools down to certain temperature - John Toone from England
Submitted: 25/07/2011 08:47:11 | ID: 3787
The spanner light has just come on the dashboard so I have phoned Citroen and they said I am due for my 40,000 mile major service. Can anyone tell me what this entails and can I go anywhere if I have no warranty?
Answers
Just had my 40k service. I looked in the handbook which should be under the driver’s seat in a slide draw. There are loads of checks and changes if you go to the dealers. I went to a local garage and I was charged around £350.00. That was a full coolant change, oil filter and at 40k miles, the C3 has to have its timing belt changed. This is the heavy cost and I advise it is done. Mine looked okay but with further investigation, we found some cracking in the teeth. If that goes, it can cause major engine damage. In my cost, I had the water pump checked as well and it was starting to sieze up, not a lot but would go requiring similar work as the timing belts attached to it as well. When I went to the dealer, they started bidding at £500 for the job - Garry J from Cardiff
40,000 mile service (second service) £267.00 with dealer, should be a lot less private (use genuine parts to retain warranty). Oil (1st and 2nd service) oil filter (1st and 2nd service) air filter (2nd service) spark plugs (2nd service) partical filter (1st and 2nd service) fuel filter (2nd service) oil sump plug and washer (1st and 2nd service). Also dealer recommended at an additional cost of about £25.00, brake fluid change but they always recommend a brake fluid change on this service (optional I’d say?). And the usual visual checks, brakes, steering etc. And service spanner reset. Quite funny really because I’d call this an old school standard service not a big one, pay more for less these day’s. 3rd service is supposingly the same has the 1st service. No cam belt on 2nd service that’s at 75,000 miles - John Jonston from Lancashire
Submitted: 21/07/2011 15:05:15 | ID: 3775
Hi, I have a Citroen Xsara 1.4 lx petrol. Recently, everytime I switch on the ignition, the headlights become active. So I have to switch to sidelights and drive with them on. Would be grateful for any advice.
Answers
Just had the exact problem, you need to replace the stalk - Kevin Jacobs from England
Submitted: 19/07/2011 15:06:50 | ID: 3766
How do I get rid of the "Stop Temperature" warning sign on my display panel?
Answers
I had this trouble and the garage I had it from changed the sensor under guarantee - Gordon Allen from Worcestershire
Submitted: 19/07/2011 08:36:52 | ID: 3734
Can you tell me where to find the pedal sensor?
Answers
Inside full tank - Jim O Brien from Fife and Kinross Shires
Submitted: 07/07/2011 08:46:57 | ID: 3223
I have just taken delivery of a new C3 Picasso this month and want to know should this vehicle have come fitted standard with daytime running lights, as it became law in February? (Exclusive)
Answers
There’s a new EU regulation that requires running lights on all new models launched on or after February 2002. It’s not required on models that were existing before Feb. It hasn’t stopped the Germans (especially Audi) lighting all of their models up like mobile Christmas trees. I find them all very distracting - Nick Hollingworth from Dorset
Submitted: 28/06/2011 09:46:48 | ID: 3213
The car will not start. The alternator replaced power there but will not fire up. Any ideas? It will bump start but key starting plenty power no fire up. Help please.
Answers
Hi, this will be due to either the switch wire on starter or possibly the earth to starter. It’s definitely the starter motor though if it bump starts - Gordon Pearce from Yorkshire
I have just got this problem and it is the 20A mini fuse. Other forums suggest it is caused by sparking across the contacts. Replacing fuse works as a temporary measure - Mark Ashmore from Yorkshire
Submitted: 28/06/2011 09:28:45 | ID: 3195
I can’t get revs over 2000rpm in reversing. Why?
Answers
Why on Earth would you want to? - Keith Fletcher from England
Submitted: 23/06/2011 11:16:14 | ID: 3183
I’m having trouble with the car temperature meter in the car. I have topped up the water and checked all water pipes but still when travelling around 4 miles, the temp read will go to three quarters and the stop sign comes up on the digital screen then the fan system will kick in and bring the needle down. Should this happen after such a short journey?
Answers
Simple answer: no. There is something else going wrong here, probably the seperate coolant temp sensor going direct to the ecu has gone out of spec. Get it checked out otherwise it could be new head gasket time - Simon Hopkins from Lancashire
Submitted: 22/06/2011 10:27:48 | ID: 3179
Hi, I have just bought a C4 Picasso and the cruise control is not working. I have asked the garage and been told that it only works on motorway. Can anyone tell if this is true? Many thanks.
Answers
Certainly not a true answer. My wife has an ’07 C4 Grand Picasso and I can get the cruise control on at 40 mph - Andy Johnston from Fife and Kinross Shires
On my 2004 C5, the cruise control only operates when in 4th, 5th or 6th gear, NOT in 1st, 2nd or 3rd. Perhaps your C4 is the same - TC from Dorset
Hi, cruise control is mainly for long journeys to let you relax. It will always go off everytime you tap your brake pad and you will be in control again. The reason why it is not working in low speed when you try is because when it starts, you are most likely hitting the brakes and will stop again. Take it on dual carriageway, it will be fine - Mo Khan from Berkshire
Cruise control only operates in 4th or 5th gear. I have the 03 Xsara and is operated from the stalk below the indicators. A detailed instruction on how to use it will be in your vehicle manual - Graham Wall from Kent
Submitted: 15/06/2011 10:48:08 | ID: 3169
I have changed the ignition lock complete, and the door locks and now it won’t start! The van I have does not have a programmable key fob, it is just a manual locking van not central locking. Can anyone help please?
Answers
Although it hasn’t got central locking or fob, it will still have a chip that connects to the ECU for immobiliser reasons - Tim McRacalaken from England
Submitted: 09/06/2011 11:31:00 | ID: 3142
When I brake, the handbrake light and stop sign comes on and it beeps? Can anyone help please what is the problem?
Answers
To be fair, I’d ignore it. I’ve ignored mine for months without any problems. All my brakes are new front and rear, plenty of brake fluid. The hand brake works fine but to be sure, on hills, I leave it in gear just incase - Richard Lee from Yorkshire
Check your brake fluid level, it’s going to be low, the only reason for it being low is two things 1. you’re lucky and it just needs topping up 2. brake pads are low causing system to use all brake fluid in reservoir thus throwing up a warning light - Paul S Stevens from England
Submitted: 31/05/2011 09:35:47 | ID: 3117
How do I reset my service indicator (spanner) on the dash? Thank you.
Answers
Press the right hand button (on the clocks) while the ignition is switched off. Still holding it in, turn ignition on and a 10-0 countdown should start, the spanner will disappear when it gets to zero - Jezz from Lancashire
Submitted: 31/05/2011 09:23:32 | ID: 3116
The van will not start when warm. If you give it 10-15 minutes, it will start. When cold, it’s spot on. Can someone tell me what can be the problem? Thank you.
Answers
The cables going to starter motor can get hot if not in correct place, hot wire will not let elec current pass through. Try moving or wrapping in heat shielding - Danny Mac from England
Submitted: 23/05/2011 12:20:13 | ID: 2753
The info panel keeps showing side lamp fault but all the lamps work fine. Why is this?
Answers
Most Citroen vehicles have this fault, check the multiplug that clips into both rear lights, you will find that one of the earth wires are starting to melt. Run a new earth directly to the the light cluster bypassing the multiplug - Stephen Moore from Rhondda Cynon Taff
Submitted: 23/05/2011 12:15:34 | ID: 2751
I have a Citroen C3 Cool - ’57 plate. My vehicle has developed a loud whining sound from the rear left or right or both wheels which stops when you lightly press the footbrake. This noise is intermittant, it comes and goes. The car has been in the garage and had the rear brakes checked but nothing untoward found. Can you help please? The sound is driving my wife and I to distraction. Thank you.
Answers
Mine has been doing the same thing. Have you found any cause as yet for this? - Rosie Spackman from England
Submitted: 18/05/2011 10:33:28 | ID: 2283
My C4 won’t start. The battery is okay but the remote control is not working. I put the key in but nothing is happening. I changed the battery on the remote control but it’s still not working. Any ideas?
Answers
Insert the key, turn to light up the dash, hold the lock symbol for 10 seconds, turn off again and everything should be okay. I had to do it for the wife recently - Roger Esdale from Northern Ireland
Submitted: 10/05/2011 08:24:52 | ID: 2502
My C3 keeps bleeping three times every time I take off. Any ideas?
Answers
Our 2004 C3 keeps bleeping three times. It’s driving us mad. Help here too would be appreciated. Posted this problem in the Citroen Owners Club Forum, had a couple of responses, but no cure yet - Alan from Cornwall
I had this problem when I first got my C3. It turned out to be the handbrake warning. Try fully releasing the lever before moving off - Tony Garwood from Kent
The three beeps warn you of/remind you to do something. It could one one of several things. The ones I know about are the door not being shut and the seatbelt not plugged in. Both have to be done before starting the ignition or it will beep - Peter from Wrexham
Hi there, mine does it too! I have narrowed it down to either the handbrake is not quite in the right place or it’s that the car is too cold. As for the handbrake situation, I have tried turning car on several times with the handbrake in different positions and sometimes it beeps three times and sometimes it doesn’t! And it doesn’t seem to do it when the car has been for a run. If you find out, can you let me know? - Vanessa from Norfolk
Submitted: 09/05/2011 09:02:34 | ID: 2343
The oil light is flashing and beeping when slowing down but when I check the oil is full. Any suggestions?
Answers
Check the oil switch sensor - Nick from Cumberland
Submitted: 05/05/2011 08:49:05 | ID: 2280
Sometimes when changing from first to second, it misses second gear and revs like it is in neutral. Haliday Citroen Bushmills have come up with the excuse that it is the way l drive it, but I’m not convinced. Any suggestions? (16 HDI egs)
Answers
In the autos, they have sensors all over the engine, it will only change gear, when the revs and torque are matched picking the right gear for that torque, sounds like the computer needs retuning - Ken Downs from England
Submitted: 03/05/2011 09:54:02 | ID: 2474
My electric windows are not working. It’s not the fuses or the switches. Any suggestions please. (2000 hdi)
Answers
Try checking the wiring loom from the doors to the dash, I’ve seen the wires broken in these looms, so a simple fix - Darren Pen from Wiltshire
Submitted: 03/05/2011 09:52:32 | ID: 2493
I have had this C3 1.4HDi Exclusive for 7 years, serviced regularly but recently it has given horrendous starting problems. It takes at least two attempts minimum to start and when it eventually does. plumes of light blue smoke come from the exhaust. It never starts first time and can sometime take up to five attempts. Once started and the smoke has dispersed after reving slightly, the car runs smoothly. What is the problem? Variant: HDi 1.4 Exclusive. Year Of Make: 2003
Answers
I had exactly the same fault on our 2003 C3 hdi. I eventually took it to a diesel injection specialist and the fault was with two delphi diesel injectors and a throttle position switch/potentiometer. It cost a nice £750 so hope it’s not as bad as ours - Barry Hawkins from Bridgend
Submitted: 21/04/2011 09:01:13 | ID: 2460
Please help, I do not know what to do. I went to my car one morning and it would not start. On the dashboard, various lights came on, i.e. STOP red light and another warning light, while driving the car at times on the freeway. These lights came on especially when I approach a roundabout and need to slow down. My car is at a Citroen dealer for the last almost 2 weeks, and the computer they put onto the car, does not read what could be wrong? They called in an auto electrician and still can’t find what is wrong. Do I just give up on getting this car fixed? Is it possible that you could help me? I can pass information to the so-called experts that are trying to find the problem. Note: I also had the mobilizer replaced recently by a auto dealer. Not sure if this could also have had such an impact on the car, not to start? My e-mail address is marietjie[at]minddesign[dot]co[dot]za and contact number 0833276833.
Answers
When the oil level goes down, Citroen engines cut off automatically when you slow down or the engine is just idling. Check your oil level and top up before the car "knocks up" - Phillip Sig from England
Submitted: 20/04/2011 10:05:05 | ID: 2470
Hi, I need a radio code please. Any help?
Answers
Hello. I had the same problem and I asked the Citroen dealer in my area. He opened the bonnet of the car and took the numbers of the record plate and then entered them into his computer and gave me the radio code in two minutes. Hope this helps - George from Devon
Submitted: 15/04/2011 08:43:12 | ID: 2427
Hi I have just tried to pull away from a parking space and not been able to turn the wheel its so stiff. I tried a couple of times before it eased enough to drive away, I was on a pay meter. I have got it home but it’s not right. It’s hard to drive and very stiff, what’s wrong with it? There is no warning light on the dashboard. Help!
Answers
Hi. Got the same problem with a 2002 C3 1.4hdi. I’m pretty sure it’s the electric steering not working. These cars have electric assisted steering rather than the more traditional power steering. It has happened once before, it was straight after the cambelt was changed, but it rectified itself the next time the car was started. This time it has coincided with the starter motor playing up. I’m wondering if it’s got something to do with low battery power. Once my starter motor is replaced, I will give my battery a good charge, maybe you could try this? Cheers for now - MC from England
Hi Samantha, the same thing happened to my 2002 Xsara. It turned out to be the power steering pump. Quite easy to replace. Hope this helps - Terry Goldsmith from Norfolk
I had a similar problem recently. It was the CV joint at the bottom of the steering column that had started to seize up. It’s common apparently - John Gillan from Scotland
Hi, I had the same problem a few weeks ago in my Citroen Picasso Xsara 2000. It turned out the air intake in the engine had a slight burst in the hose, my steering wasn’t right. The steering was completely heavy and hard to handle. The power wasn’t good and had to put my foot to floor to get home. You could get someone to check that out - Gayle A from Dorset
Try turning the key in the ignition on and off three times, it resets the electric power steering - Wayne Evans from Caerphilly
This type of thing has happened a couple of times to my C3 HDI. Yes it has electric power steering powered by the alternator. If the alternator was to start to fail, one of the first things to go is the PAS. The most recent PAS failing on my car, was when I serviced the car only to find on starting the engine, no power steering. Did the usual switch off and on again (like resetting your computer) but didn’t work. Try disconnecting the battery for 30 seconds or so, reconnect battery, then trying the PAS again - Ged Terry from Durham
Submitted: 14/04/2011 08:51:37 | ID: 2482
The headlights come on my Citroen C5 Estate when indicating right turn. Why?
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It sounds like the Com 2000 unit on your steering column mate - Kev Smith from Kent
Submitted: 14/04/2011 08:38:01 | ID: 2459
A warning message repeatedly keeps indicating that either the brake light, the fog light or the side lamp is faulty but they are all working and none of the lights are out. Why is it doing this and does anyone know how to cancel the warning message? Do you think that it may cure the problem if I took out the bulbs and then re-inserted them? Thanks. (C2 Code)
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Check the connector to the rear lamps as there has been issues with the earth wire coming to the connector - John from England
I have exactly the same problem with 2007 code. Have you found out the cause? - Chris Taylor from Lancashire
I had the same problems on a 58 plate C2 Rhythm. Took it back to the dealer and they said that due to the car being all computerised that the Operating System needed an update. They did this for me 2 months ago and haven’t had any warning messages since - Holly Gould from Rhondda Cynon Taff
Submitted: 05/04/2011 09:00:37 | ID: 3638
The petrol cap cover on my xsara picasso (54 plate) has just snapped off and I was wondering how difficult it is to replace it myself, I have got another cover.
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Easy, remove the fuel cap then just 3 star drives remove hole cover/hinge unit. Easy Andy Walsall - Ab Ab from England
Submitted: 05/04/2011 08:58:53 | ID: 2351
How do I charge battery without removing it as I could lose the computer settings? (Exclusive)
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Take the battery cover off and charge battery where it is. Hope this helps - Mike Williams from Neath Port Talbot
Submitted: 04/04/2011 10:21:10 | ID: 3058
My engine has a ticking noise. Any idea what it could be?
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It might be the chain tensioner between two camshafts - John King from Netherlands
Submitted: 28/03/2011 08:59:49 | ID: 2359
I recently took my C4 Picasso to a tyre specialist who placed the trolley jack in wrong place causing £600 of damage to the bodywork. Does anyone know where trolley jacks should be used on c4 picasso exclusive 2007 model? (Exclusive 2.0 diesel auto)
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I have had a couple of older Picassos. The jacking points were indicated by triangular-shaped indentations along the bottom sill of the car. I don’t know about your model, but it might be worth a look - Faye from Oxfordshire
Submitted: 25/03/2011 10:18:28 | ID: 2315
When I fill up with petrol, the fuel gauge does not move and the rev counter is not working. Any ideas?
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Disconnect the battery for a minute and it will restore settings. It worked okay for my Saxo VTR - Ronnie Bates from England
Pull fuses until it resets :) - Jake Nuttall from England
Submitted: 22/03/2011 08:27:24 | ID: 2275
Hi I’m just after a bit of advice. My Picasso 2L hdi has just started to jump out of 5th gear whilst traveling. It just keeps happening. Anyone got any idea? Cheers.
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Try the engine mounts if they are worn, it causes the car to jump out of gear - William from Yorkshire
Submitted: 18/03/2011 08:27:34 | ID: 2092
Please could anyone tell me if it is possible to change the head gasket at home without having to take it to garage? Are there any special tools required? I wouldn’t want to strip it down to find halfway through that I can not complete the job. Many Thanks.
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Yes you do to lock off the timing and maybe to undo the cylinder bolts. I own a garage and would never do a head gasket without shelter and a 4 post lift as this allows you to access the car with some height. Also you need lots of time and experience. Hope this helps - Regan from Kent
Submitted: 16/03/2011 09:31:42 | ID: 2091
I have just bought an 03 plate C3. When starting off in first gear, it beeps three times every time! Any ideas why?
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The overspeed alert setting might be on. You need to turn it off - Emmanuel J from Buckinghamshire
It usually means you don’t have your seatbelt on or there is a door open - Steph from England
Maybe your handbrake is not fully released - Clare Nicholls from Devon
Hi, my wife has a 2002 C3 Hdi and we had the same problem...three beeps but as usual no information given on the dash (not very intelligent of Citroen to worry driver with no explanation). Anyway it was the radiator over heating and the water level boiling away. Electrics yet again, not the good old fashion simple ’replace the thermostat’ but had to go to Citroen to plug in and reset! Hope this helps - Stephen Morris from County Antrim
Submitted: 14/03/2011 09:23:29 | ID: 3033
Scoring on inside of rear wheel caused by brake caliper, any suggestions?
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You have corrosion between your caliper and swing arm. You need to remove caliper and get rid of the corrosion. It’s a known fault - Derek Tate from Derbyshire
Submitted: 28/02/2011 11:36:28 | ID: 2055
My battery went flat on my C2 and after I replaced the battery, everything worked fine but now there is no power in my radio. It will not even turn on. Can anyone help?
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Hi Jamie, you need a radio code. It’s usually on a Citroen card - like a scratch card,you scratch it and the code is underneath - Terry Goldsmith from Norfolk
Submitted: 28/02/2011 11:15:57 | ID: 3093
When I switch off the ignition, the ignition light stays on and flattens my battery. Can anyone help? (2000)
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Try turning the eco mode on. When my lights came on by themselves, after half hour this comes on - Mark Whiting from Yorkshire
Submitted: 24/02/2011 08:42:14 | ID: 3100
I have just bought a citroen berlingo van 1595cc , an ’07 plate, diesel 75. The drive home was perfect and it was taken for a short five miles test run and ran fine. Two days later, upon inserting the ignition key, the ’STOP’ warning lamp and other remains lit. When the key is taken out, the warning ’STOP’ lamp stayed on. I had to call out the RAC who took out the battery connection to stop it. What is this problem? (1595cc 75)
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If you look under the bonnet were the master cylinder is there is a switch for the brake fluid, If you un plug it the stop light should go off, if not the sensor on the header tank - Kieren Reynolds from Essex
Submitted: 22/02/2011 10:23:30 | ID: 2034
I have had this ongoing problem. I feel like getting out and bashing my car in at times it’s so frustrating! As long as I am on the move I am okay, but as soon as I come to a halt (ie. at roundabouts, junctions etc), I try to move off again and it starts flashing in second gear with the snow flake symbol on the top and won’t budge. I have taken it to a Citroen dealer who has taken the gearbox apart, but can see nothing wrong. They said it was a problem with the coil and replaced it but I still have the same problem. I have been looking on the internet and have come across other people with the same issue but have never had them resolved. Does anyone know what this could be?
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Had the same problem, found that if you remove the plastic grills at the bottom of the window screen that there are two ducts leading into the van. There is a rubber drain there to let the water run away. These were blocked, cleaned them by poking my finger through then washed them out with water. Problem solved - Russell Marsay from Essex
I have an ’03 Pluriel, had it since new. Mine used to do the snow flay routine and no gear selction. There were some stored faults in the fault logs but although they said there was nothing wrong, the dealer did a fresh download. All okay since - Grahame Hadden from England
Submitted: 22/02/2011 10:19:49 | ID: 3086
What causes the water to leak inside my van underneath the glove department after heavy rain? (Diesel)
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It could be because a pollen filter, which is accessible from grill outside, has not been refitted properly, therefore allowing water to gain access to the inside - Phil from Neath Port Talbot
Submitted: 22/02/2011 10:10:03 | ID: 2595
Hi, I want to use my Picason to jump start another car, where do I attach the jump leads on the Picasso? Thanks Phil
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If you read your manual, you will find this is not recommended for a Xsara Picasso due to the nature and sitting of the battery - Val Pacey from France
Submitted: 22/02/2011 10:09:02 | ID: 2264
My Citroen Xsara does not turn off when I turn the key and take it out. I have been stalling it for a while instead of getting it fixed but I really need to get it done now. Anyone have any idea what the problem could be and how much roughly it would cost to fix? Thanks. (2.0 HDI)
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99% chance it’s the fuel cut off soleniod. Get it checked as stalling your engine with it still supplying fuel could cause problems like hydraulicing - Simon Hopkins from Lancashire
Submitted: 11/02/2011 11:04:35 | ID: 3020
My car has been recalled for the software to be updated. When I bought the car we had 2 key fobs but have since lost one. Can it still be updated?
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You can still take your car for a software download then if you find your other key, you can code it in at a later date - John from England
Submitted: 11/02/2011 10:41:26 | ID: 2914
Car starts beeping every 3 to 5 seconds when I do over 35mph but no lights appear on the dashboard. Could anyone help please, thank you.
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On the C3, there is a speed warning button that can be set by the driver. It is located to the left of the sterring wheel (you may also have a centalised child lock above it, not sure). To cancel this, just push the button. If you wish to reset the speed warning when traveling at the desired speed, press the button and it will beep, then as you hit or exceed that speed, you get an audible warning (great for the speed cameras) - Gareth Jones from Gloucestershire
Submitted: 08/02/2011 11:27:08 | ID: 2219
While driving, my car just lost power, and now shows the engine sign? What could be the problem?
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This happened to my C2 vts. It was the throttle body on these cars, it is electric. Has been working fine for a year since now - James Smith from England
Submitted: 08/02/2011 11:12:41 | ID: 2244
When I start the car, the top light of the temperature gauge flashes and beeps for a few seconds then stops but does it again after a few mins until the temperature gauge starts to rise. Does anyone have any ideas as to why this may be? (1.4 hdi)
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Coolant level low - P from Yorkshire
Submitted: 02/02/2011 15:40:56 | ID: 2848
Where is the oil filter on the Citroen C3 and how do I change it?
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It’s a small canister looking object with a hexagonal top for a spanner or socket. It is positioned at the bottom front end of the engine near the clutch arm. Drain the engine oil and unscrew the top of the canister, remove the old filter and insert a new filter and re-tighten. Re-fill the engine with new oil - John Jonston from Lancashire
Submitted: 02/02/2011 10:50:26 | ID: 2830
I have a Xsara Picasso 1.6 HDi, it is smoking excessively from the exhaust and there is a loss of power. The engine won’t rev properly. I had a problem with the oil pressure warning light coming on. The sump has been removed 3 times now to have the oil strainer cleaned which keeps getting blocked with some sort of sludge, also had a problem with the chain that drives the oil pump, the tensioner failed and the chain wore through the aluminium casing. I’ve been told that the filings from the casing are working their way down into the sump and blocking the strainer, nightmare vehicle, any body have any suggestions? Thanks. (1.6 HDi)
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It could be that the turbo needs replacing. It happened to me and cost £1,300 - Eddie Hutchinson from Nottinghamshire
Submitted: 28/01/2011 15:45:44 | ID: 2812
How do I recharge my key fob it has died? I thought putting it in the ignition as I drive would recharge it but it doesn’t seem to have?
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Bless. I’m afraid that key fob doesn’t have a rechargeable battery and they need replacing - Shaun from Sussex
Submitted: 28/01/2011 15:40:02 | ID: 2583
Why doeas my Saxo make a clicking noise when I accelerate and turn left? It sounds like something is loose on the left side under my car. Any ideas?
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It sounds like your c.v gaiter has come off and the metal clip is now adrift and hitting the drive shaft, or the gaiter has been off for a while and has now dried out which would mean it needs replacing - Shaun from Sussex
Submitted: 28/01/2011 14:52:13 | ID: 1903
How can I prevent the headlamps from blowing every two months or so?
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Check with dealer for software upgrade, apparently this is common. Lights turn off intermittantly too. Hope this helps. Regards - Chris Hall from Yorkshire
Submitted: 28/01/2011 14:11:22 | ID: 2818
I’ve changed the head gasket on my Saxo VTR and now it’s idling all wrong and running like a bag of c**p. Any help would be helpfull!
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Sounds like you’ve got the valve timing wrong; go back and check it... - Pete B from Pembrokeshire
Submitted: 25/01/2011 16:00:39 | ID: 2262
How many miles should I get out of the fuel tank of a Citroen C3 1.4 hdi? I have only just got the car I don’t think the fuel gauge is working very well... Can anyone help? (Exclusive)
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Probably around 500-550 miles depending on whether you’re urban or rural driving. ie long motorway trips steady 60-65mph - Snook G from England
I’ve got this car and I average about 620 miles per tank, I love it - Richard Brooks from Suffolk
Submitted: 25/01/2011 15:56:19 | ID: 2237
My Citroen C2 VTR 16 valve car starts fine but afterwards, when it is warm and you stop, the engine won’t start, it just makes a clicking noise. If it’s left for an hour it will start again. Can somebody please advise?
Answers
Hi there, sounds very much like a new battery is needed - Terry Lock from Swansea
If the battery is all good, reckon it’s tied up in the gearbox controller/ECU may need to be reset. Waiting an hour does work but is temporary and inconvenient. Another temporary way is to make sure it is properly in N for neutral before you turn off the engine as this will keep you going but is frustrating when one forgets. Ie just the clicking noise of the solonid. Don’t forget it is basically automated manual car, thus can be roll started if you park on a hill. A jump start will not work. Could be a dirty sensor, to the gearbox as well Take it a competent auto elec rather than the factory shops as you will be charged double + - Will C from Australia
Submitted: 25/01/2011 15:47:11 | ID: 2259
Hi, passenger window goes down only when I pull up at drivers door. I have to close it from the passenger door. Sometimes it works correctly. Has anyone else experienced this?
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Hi Adrian, this has happened to me a few times. I’ve found that when I open and close the driver’s door the problem is sorted. The reason this happens is simple, the connectors on the door sometimes gather a lot of dust and grime which causes a break in the connection. Hope that helps others - Matthew Maycock from Caerphilly
Submitted: 25/01/2011 10:25:40 | ID: 2249
The rear suspension has stopped working. I have checked the main fuse. Any suggestions as to the fault? I was driving relatively slowly when dash warning illuminated suspension fault service. (Grand Picasso Exclusive)
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Same problem, it seems to be a common problem after 3 years and when the warranty run out. Suspension drops, reset at the back in the boot push button but it’s probably a leak in the suspension dozer. I have found many issues like that, seems to be a design issue, have to bring the car in on Monday, bloody nightmare, I think it’s a design issue, defo won’t buy a Citroen again, might brake again in 3 years time - Jason Shaw from England
Submitted: 21/01/2011 10:43:57 | ID: 2217
I have condensation on the inside of one headlight. What can I do to remove it without buying a new unit?
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Hi, you will have to wait for a dry day, remove the bulb cover on the back of the headlamp and dry out using a hair dryer, waving it around the front and back, be patient, it will work, then get some sealant from Homebase and carefully run a fine bead around the glass seal and any gaps at the back of lamp BUT NOT THE BULB COVER, then gently smooth off with a damp finger - Shaun from Sussex
Submitted: 21/01/2011 08:45:38 | ID: 2209
I changed my alternator because the charge light was flickering and the battery was going flat but I have still got the same problem. Does anybody have any ideas?
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It is possible that the battery is at fault common for a cell to go down and cause this problem. Also check all fuses and any obvious large earth straps around engine bay are not rusty - Shaun from Sussex
Check your internal lights aren’t staying on - my car did the same and it was only 2 batteries later that I realised the lights were on constantly and draining the battery - Rachael from Herefordshire
Submitted: 20/01/2011 08:26:14 | ID: 2204
Hi, I have a C4 coupe which I’m having some problems with. The rear tailgate won’t open, I’ve had a new switch fitted, still won’t work, tried fuses, everything. Now the STOP warning light has started to come on and low oil pressure warning, but says oil is OK on start up. Can someone please help? (vtr+)
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Have you had the wiring harness in the tailgate replaced? I was gonna pay for mine doing but didn’t. It’s a fault with the harness. Citroen got in touch with me and did it for free - safety recall on certain model numbers. Google ’Citroen wiring harness safety recall’ - Martin Todhunter from Yorkshire
Submitted: 13/01/2011 09:25:47 | ID: 2566
I have a new C5, saloon, purchased April, 2010 with 11,000 kms. It has developed a ’metal on metal knocking noise’ from driver (left hand drive) front wheel. The noise is quite loud and starts when I do a full 90 degree turn to the right with speed at 10 to 13kmh. The noise is intermitant and only occurs in the stated circummstances. It can reappear after a week of silence. The car has been to the Citroen garage. No noise on test drive. Visual inspection of area around brakes but no problem could be found. Noise reoccured after 3 days and was there for next 6 full turns to the right. Any ideas. Thank you. (2.0 HDI Saloon)
Answers
I had a similar problem which took 4 visits to a dealer to cure because it was so intermittant. Ask your dealer to check for a loose jubile clip on the hose in the engine compartment at the bottom L/H side of radiator that is rattling on the metal chasis. The engineer at Citroen Stourbridge said he was going to put his findings on the Citroen UK database for other engineers to look for similar issues - Kevin Pugh from England
Having tried some snow chains on my C5, I caused a noise which persisted after the chains were removed. What had happened is there is a metal loop near the shocks which guides the brake hose. This loop can get bent such that it scapes the inside of the wheel when the steering is in certain positions. Just check if this is the problem and bend out of the way. Hope this is useful - Ben Clayton from Sussex
Submitted: 13/01/2011 09:05:05 | ID: 2447
We have a Citroen C5 automatic and when the engine is switched on the passengers window automatically opens. We are unable to put it back up using the electrical switch on the passengers side and it can only be closed again when the engine is switched off, using the car key to close. Any ideas why this is?
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I also have a Citroen C5 2002 and it appears the electric windows are a problem with the older models. When the passenger window doesn’t stay up, the only way I can fix it is by working it up from the driver’s side letting go until it reaches the top and then pull it again as if closing it and keeping my finger on it. Good luck - Sue from Herefordshire
Have you tried disconnecting the battery for a few minutes then going through the recommended reconnecting sequence. This involves raising the windows and holding the button up to reset the height. Can’t remember the whole thing - Google it. Good luck! Ade from England
Submitted: 12/01/2011 15:59:49 | ID: 2431
My battery keeps going flat every time I leave my car for more than about a hour. I have tried a different battery and the same thing happens. The battery tests OK and there is no fault with the alternator, it is charging at 14.4 volts. Does anyone else have this problem? (vtr)
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I think youve got a earth problem which is draining your battery - Jim Kelly from England
Submitted: 12/01/2011 11:16:01 | ID: 2390
There seems to be a very slight oil leak at the head gasket. My garage suggested I get a new gasket but they quoted me 400 euros and, as I may trade in soon, I am wondering... Should I be concerned as the oil level never goes down dramatically, and a friend in the garage business says there is no need to panic as most diesels are always slightly oil stained at head gasket.
Answers
There is nothing wrong with your car if the car is a 2000 to 2008. There was no gasket mate, for it all you need to do is take off the rocker cover. And get some gasket heat sealant from your auto supplier and clean the rocker cover and put sealant round the rim of the cover and refit the cover - job done. Should cost you about £40, it’s not a hard job at all - A Francis from Cornwall
Submitted: 12/01/2011 11:01:55 | ID: 2428
My wipers only work on fast speed, they are not working on 1 and 2 speeds. Can you please advise?
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Sounds like a relay problem. Replace wiper relay on board, simple enough - John from Ireland
Submitted: 12/01/2011 09:02:06 | ID: 3680
The fuse keeps going on the starter motor - anybody any ideas why this may be happening? (automatic)
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Hi, my wife;s c3 has the same problem, the starter fuse keeps blowing. Have you sorted it out yet? If yes could you advise me please? Darryl Hayfield from Shropshire
Submitted: 12/01/2011 08:52:39 | ID: 2937
What type off hydrolic oil does this car take and how do I check the level? There are no marks on the container...
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There are marks. They are on the top, look carefully - Chris Blob from England
Submitted: 11/01/2011 15:08:43 | ID: 2371
I would like to obtain the radio code as a new battery was installed by the garage and now the radio will not work without the code. Thanks in advance!
Answers
Go to a Citroen dealer with v5 and ID and they should be able to tell you. Telephone first - John Richards from England
Go on Ebay, put in "Radio code" in the seach box. there is a person on there who will email you the radio code for £2. I did this just a few months ago, it was magic, all you need to send them is the VIN number - Dave Fields from England
Submitted: 11/01/2011 14:58:34 | ID: 2369
How do you change the headlamp bulb on the passenger side because it is very tight up to the fuse box?
Answers
Hi Phillip, I changed a passenger side headlamp recently on an 08 (old shape) van. I found it easier to remove the front grill (4 torx screws and a clip) then loosen the headlamp unit (torx bolts). This let me pull the head lamp unit forwards a little giving extra room from the fuse box. This made it possible to unscrew and remove the round plastic cap at the back of the unit, then to unclip and swap out the bulb. Took about 10-15 mins in total. Hope this helps - Jon from Hampshire
Submitted: 10/01/2011 08:49:37 | ID: 2979
My radio keeps rebooting. The small red light above the sos button lights when it does that and goes out when the radio turns itself back on. Any ideas why? The whole display screen goes black at the same time. The Citroen logo then displays as the radio is rebooting and then it goes back to showing whichever display was there before it turned itself off. Several times a day it does this. I use it as a taxi and so am in the vehicle all day. (VTX+)
Answers
Hi, did you find out what caused the problem of your radio rebooting? Mine does the same - Christine Goldson from Lincolnshire
Hi, I had the same fault with my C5 (’08 Plate). It was recified by the main dealer who updated the onboard computer software. Apparently, the initial factory download contained a few bugs. As soon as this was done (with new navigation map layout in the update), all was sorted and I’ve never had a problem since. My local main dealer couldn’t initially repair the problem until I insisted they contact Citroen Technical in France and received resolution. Hope this helps - Rod Nicholls from Devon
Submitted: 22/12/2010 15:27:50 | ID: 3576
I have just got this car and I am not used to the bars system for the petrol. My question is, when it’s on the last bar does that turn red before it runs out. This is just for future reference. Thanks to anyone who answers.
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No, it doesn’t turn red, but the petrol light will come on, slightly to the left of the guage and it will beep at you when the light comes on - Tasha Wickens from Hampshire
Submitted: 22/12/2010 15:11:53 | ID: 3605
I’ve just had my clutch done. I took it out in the snow and now the clutch is hard to press down, and won’t go into gear. Can anyone advise or help?
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Take it back to the mechanic who fitted the clutch. It sounds like he did a bad job - Russ Harding from Yorkshire
Submitted: 22/12/2010 14:23:23 | ID: 3456
Suddenly the brakes are coming up as misfunctioning and even the handbrake cannot be engaged. The problem is also affecting the EGS gearbox - it doesn’t work on automatic. The engineers tell me it’s a known fault on this model, has anyone else experienced it? (2.0 Hdi Exclusive)
Answers
Good grief, I am having the same problem today... How much is that going to cost me? I’ll send it to the dealer tomorrow or can you help. Thanks - Mike Collins from England
Submitted: 21/12/2010 10:01:45 | ID: 3452
My oil light has come on my Citreon Berlingo yet it does have plenty of oil in. After starting engine it beeps 10 times and the stop and oil light stay on. As soon as it came on I stopped the engine so that should be OK I think? Any advice is much appreciated. Is it most likely to be the oil switch? Thanks, Bob.
Answers
It could just be a dodgy sensor, they aren’t expensive so worth a try - Stephanie Noyce from Berkshire
Submitted: 15/12/2010 09:02:43 | ID: 3547
How do I get a fuse out that is in the glove box? I can’t seem to get my hand in to pull it out. Am I doing it right or is there another way? Pleaseeeee help!
Answers
There should be a little red plastic tool in the glovebox which you use to pull them out - Stephanie Noyce from Berkshire
Did you manage to sort this out. I am having the same problem, it appears that the cold weather kills the fuse for the window washers! I don’t have a red implement as mentioned - Gail Fitton from England
They sell them in Halfords, little red plastic tweezers - Ian Gulliford from Cardiff
You need a pair of tweezers or long nose pliers, I’ve had to do it several times especially because of the cold weather, but the window washer fuse isn’t in the glove box, it’s under the bonnet next to the engine (number 14) 10 amp - Damien Carter from Yorkshire
If you have a C2 made between 2007-2009, it will more than likely have the updated fuse box and you’ll need to replace the 10amp fuse in slot no.3. Then wait for your washer fluid to defrost before you use them again - Joshua B from London
Submitted: 13/12/2010 14:11:04 | ID: 3374
Hi, the radio has locked with 4 dashes fixed on the screen, so I am unable to enter the radio code. I just purchased the van so presumably someone tried to enter the code more than 3 times and it’s gone into safe mode? Any ideas how to get the cod /code sign back up to enter correct code? Many thanks, Steve.
Answers
I had the same problem with my 2003 Relay, was told to remove radio, on top is a ref - no. I had to contact dealer and give them number to get code, this did the trick - Joe Enguita from Durham
Submitted: 13/12/2010 10:42:00 | ID: 2733
How do you use the electronic brake in the Grand C4? I’m due to get mine on Monday and the sales man did not say anything about it having no manual handbrake. I am now worried if I will be able to manage it. Can you please inform of use? Thank you.
Answers
The electronic brake is activated by a switch which you pull on the dashboard just below the centre display. This puts on the handbrake. When you switch off the engine the handbrake engages automatically. When you put the car in gear and move off the handbrake disengages automatically. The car has a novel point. when stopped on a hill, holding the car on the footbrake, you have two seconds hold time, allowing you to move your foot from the footbrake to the accelerator without rolling back or forward. Beware though, when to put the car in gear and bring the clutch into balance the handbrake will disengage, so on a hill, only put the car into gear when you are ready to pull off as any indecision will disengage the handbrake. So, on hill start you have to bring the clutch into balance and hold the car. If you cannot do this then leave the car in neutral and only go into gear when you can move off safely. Bringing the clutch into balance and then dipping it again will relase the handbrake and you WILL roll back. Get the garage to demonstrate this BEFORE you take ownership - Good luck, Brian Oldknow from Nottinghamshire
(Thank you Brian, the question could not have been answered better - RoadTestReports.co.uk)
Submitted: 13/12/2010 10:03:03 | ID: 2731
When I turn on the heater smoke comes out of the ports in the dash with a bad smell. Does anyone have any idea why this may be?
Answers
Oil - Richard Lee from Yorkshire
Clouds of greasy fumes that smear the windscreen and a fishy smell? Heater matrix... kaput. You’ve probably had it burst. Antifreeze all over the footwell and had it repaired by now. Same thing happened to me. Warning to others, if your car starts emitting greasy steamy fumes on the inside windscreen. Get it seen to immediately. Waiting for it to burst is more expensive and difficult to fix - Cindy Powell from England
Submitted: 07/12/2010 12:15:23 | ID: 2713
I have a problem with my blower motor. Before it was intermittent but now it’s OK but the motor runs in reverse. What can it be? (1.9 td hatchback)
Answers
This sounds like the dreaded relays on the motor, when these fail you normally only get one speed fan but sometimes they cause the fan to reverse. You would probably be best off with a new one as used ones are not normally much better - Stephanie Noyce from Berkshire
Maintenance addresses relation in youtube (videos in Spanish) http://www.youtube.com/watch?v=xbsU1oDlsuk&feature=youtu.be http://www.youtube.com/watch?v=exCxbYHCNjw http://www.youtube.com/watch?v=feHOfKzLwkI http://www.youtube.com/watch?v=Gw1bCUPNuLY&feature=youtu.be http://www.youtube.com/watch?v=8ENvCVf-WrE&feature=youtu.be http://www.youtube.com/watch?v=s3elkZfLWbQ&feature=youtu.be http://www.youtube.com/watch?v=CC82Vro9rC4&feature=youtu.be http://www.youtube.com/watch?v=cnjT6TQJ1CQ&feature=youtu.be
- Adelmo Acsdigital2003 from Brasil
Submitted: 07/12/2010 11:41:01 | ID: 2705
How many miles do I have left when the fuel warning light comes on?
Answers
You have approx 5ltr left so you should be able to do 40 miles at least but to be safe stick with 35 miles - Bob Evans from England
Submitted: 06/12/2010 11:27:00 | ID: 3654
What is the problem if, when I start the car, the battery light stays on but I can make it go off by racing the engine? (X)
Answers
I think it’s your alternator not charging - Jim Kelly from England
I had the same problem, found the wire connections had rusted away, got new connectors from auto store and replaced. Runs fine now - Andy from Ayrshire
Submitted: 03/12/2010 15:08:26 | ID: 3653
There is a bleep noise coming from dash now and again, no other warning lights. This happens when the weather is frosty. Can anyone please help?
Answers
It is warning of the possibility of ice on the road. The outside temperature is or below 3 degrees C - Andy Sutton from Shropshire
Submitted: 03/12/2010 14:57:12 | ID: 2693
There is an intermittent low oil pressure warning light and the dashboard alarm comes on, but only at low revs. Can anyone help or advise? (VTS 1.6i)
Answers
Change the oil filter, but only use a filter purchased from a Citroen dealership . Their is a small disc that breaks inside other spurious brands of oil filter causing the oil pressure to drop. Hence the oil light coming on at low revs - Tom Mc Queen from England
Submitted: 01/12/2010 08:37:05 | ID: 2667
My car keeps overheating but it’s got water in?? I don’t understand this - can anyoone explain this to me?
Answers
Just had my thermometer checked. The fitter said they sometimes just jam especially on 6+ year old cars. When they do, the waters not moving through the system and the water basically boils. Worth a check on that first - Gareth J from Gloucestershire
Submitted: 29/11/2010 14:17:55 | ID: 3488
The multi funcion display that shows the time, temp, radio station etc in my C5 is working OK but not lighting up. I assume it is a faulty light bulb? Can anybody tell me how to replace the light bulb please?
Answers
Hi Duncan. Hope this helps. I have a 2004 C5 and experienced the same problem, you can remove the display and there are bulbs to the rear, these I replaced and everything worked okay - Graham Banks from England
Submitted: 29/11/2010 11:38:09 | ID: 3421
When should the cam belt be changed on the Citroen Saxo and is it a belt ora chain?
Answers
It’s a belt and around 55-65,000 miles - Lee from England
Submitted: 25/11/2010 10:43:04 | ID: 3266
I have a Citroen HDI C-5 diesel automatic. The warning came on my on-board computer reads "Anti-pollution fault". What is this?
Answers
It’s likely to be mass air flow sensor, just above the air filter - Kerry from New Zealand
Submitted: 24/11/2010 11:44:18 | ID: 3278
Hi, I recently had an idling problem. Car kept on stalling when slowing down/braking. I took out and cleaned the stepper (idle control) valve and now on start up it revs at between 3 and 4 thousand and won’t come down. I don’t know what I’ve done. Please help. Thanks.
Answers
Maintenance addresses relation in youtube (videos in Spanish) http://www.youtube.com/watch?v=xbsU1oDlsuk&feature=youtu.be http://www.youtube.com/watch?v=exCxbYHCNjw http://www.youtube.com/watch?v=feHOfKzLwkI http://www.youtube.com/watch?v=Gw1bCUPNuLY&feature=youtu.be http://www.youtube.com/watch?v=8ENvCVf-WrE&feature=youtu.be http://www.youtube.com/watch?v=s3elkZfLWbQ&feature=youtu.be http://www.youtube.com/watch?v=CC82Vro9rC4&feature=youtu.be http://www.youtube.com/watch?v=cnjT6TQJ1CQ&feature=youtu.be
- Adelmo Acsdigital2003 from Brasil
Submitted: 24/11/2010 09:39:36 | ID: 3505
Van just lost power after driving approximately 35 miles. All was OK until then. The van will start but when asked for power it cuts out - can anybody help?
Answers
Had a similar problem. Computer fault code said high fuel pressure. After a lot of faffing, replaced fuel filter and it was sorted. Hope this helps - Andy from England
Submitted: 22/11/2010 16:01:44 | ID: 3469
Hi, my car has been great but 2 days ago it started beeping with the airbag light flashing. I pulled over and turned off the engine thinking it would help. I tried to start it up and all I get now is battery flashing and auto with snowflake above it. I’ve charged the battery twice and reset the car and made it move but the problem just comes back after 5mins of driving. It locks into 2nd, starts beeping and cuts out all the electric assists, and then engine. Please help. (VTR)
Answers
The auto and snowflake flashing has just happened to me, is the auto gearbox playing up? Took it to the dealer and the clutch has gotten old and heavy and that actuator has trouble lifting it to make the change. Am driving it with the paddles till I get the £350 together to replace - Cearon O’Flynn from Kent
Submitted: 10/11/2010 08:29:15 | ID: 2993
I am hearing a knocking noise from the front end of my Saxo. I have just had the brakes replaced and the ball joints done. I do not think it is engine as there is no smoke or smell of burning oil from the engine. Could it be a loose exhaust hitting the floor or is it something more serious? The car is a 1.5 diesel and is used daily by my daughter.
Answers
It could be the anti-roll bar draag link that connects the anti-roll bar to the suspension. I had the same problem and in the middle of changing them. Look on eBay where you can buy the pair for under £10 - Chris Elton from Somerset
Submitted: 08/11/2010 11:32:01 | ID: 2962
Whilst driving my car had a sudden jerk reaction, beeped and what appears to look like an engine sign lit up on the dashboard. It disappeared after a few minutes, what could it be?
Answers
Right this is simple - either there is water on your injectors or one of your fuel injectors is on the way out - to fix it; get it to a non-dealership garage (to save on the cost) and get an engine diagnostics test done a.s.a.p. - the sooner the better cause the longer you wait, the worse it’ll get and subsequently the more expensive it will be in the end - Ian from Yorkshire
Submitted: 08/11/2010 11:30:04 | ID: 2971
I have had a problem recently when driving through deep pools folowing heavy rain. The plastic stone chip guards under the wheel arches have become dislodged and get hooked on the tyres and are forced up making a horrendous noise. If this happens with water I dread to think what it will be like in snow. Is this a common problem? Also, is there any way to stop the windscreen wipers when set on intermittent from speeding up with the road speed of the car?
Answers
Yes, my Berlingo does the same and my last one did it too - Mark Partington from Lincolnshire
Submitted: 08/11/2010 10:53:07 | ID: 2934
My daughters Cireon has been blowing fuses linked to the starter motor. After many fuses and repeated visits to 2 garages it has stopped blowing fuses but needed a new battery and now you can drive it on 5 trips and it’s fine and then out of the blue it wont start it just clicks. Today this happened and a lovely white van driver jump started and it started. Any ideas?
Answers
Did the fuse blow if the engine was hot (above +-50deg centigrade) only? There is a good reason why I am asking this. The fault is not directly related to the battery, although a new battery might solve the problem temporarily - Mario Butoi from South Africa
Submitted: 05/11/2010 14:14:50 | ID: 3263
I keep hearing horror stories about the C5 clutches being unreliable and costly. Could this be true?
Answers
Quite true - I am now on my 3rd clutch, each one having lasted about 30,000 miles, and costing £800+ to replace. Got the first under warranty, and after that Citroen didn’t want to know. Now on 75,000 miles - only 15,000 to go. In almost 60 years of motoring, never replaced a clutch on any car I have ever owned. The C5 clutch is a dud - Andrew MacKenzie from Dumfriesshire
Never had an issue with the clutch on my C5 and I’m on my third C5 - never had a single one go! Lilly Roper from London
Just parted with a 2.2, it had 120,000 on clock and clutch still as good as new. It pulled a caravan all over France and the UK but if you sit like a tw*t with your foot on the clutch at lights and in traffic jams, then so be it - Brian Ward from Durham
The C5 has a dual mass flywheel as do many other new cars, it is supposed to make the car smoother to drive. ALL makes and models that use dual mass flywheels wear, and as they do the clutch will start to slip. Best to get the flywheel welded solid when the clutch is changed - Ken C5 from England
Submitted: 05/11/2010 10:36:28 | ID: 2931
How much is it to get new brake pads fitted?
Answers
Hi Dan, I’ve just had new pads fitted on my 02 Relay - the pads cost £20 and a local garage fitted them for me for £20. So, any price from £40 to £55 would be average - Gary Kilkelly from Lancashire
Submitted: 05/11/2010 09:25:37 | ID: 2011
Hi there! I have just bought a 2007 Relay van, have had it a couple of weeks and was driving along when the van felt like it missed a couple of beats and the engine management light came on. So I kept driving, to find a lay-by, but the engine died and would not start. It turned over but wouldn’t start. The engine lock light stays on. I can’t get a reading from the ecu. Any ideas??? (mwb 2.2)
Answers
Behind nearside head lamp, (remove lamp) 3x philips screws in covers top and bottom, 3x 10mm bolts for lamp, you will find wiring harness has been rubbing off bracket and shorted out feed to ECU, cut back wiring and repair, check fuse in interior fuse box next to drivers door held in with 2x screws - Dale Royal from Durham
Submitted: 03/11/2010 14:40:59 | ID: 3443
Why does the handbrake light keep flashing when driving?
Answers
Aside from a faulty micro-switch on the actual handbrake are you sure you have the hand brake fully down? If not, adjust the switch - Ticker from Hampshire
Submitted: 22/10/2010 09:06:09 | ID: 2030
Where is the paint code on Citroen C2 1.4 hdi?
Answers
Paint code is on the inside edge of the drivers door. You will not find ant tins of ready spray paint available that match your car colour. Take it to a professional to have it re-spray repaired - Terry Forster from England
Submitted: 12/10/2010 09:38:36 | ID: 2661
I have a popping noise coming from the exhaust - can anyone offer any advice? (Desire)
Answers
Had this issue in September 2011 along with many others. If you place your hand on the exhaust end, you’ll feel that the pressure pushing you off is low and you’ll hear the popping even more. The backend box frequently rusts through directly under the body of the car out site. A replacement is about £150 and needs the whole lot changed right up to the manifold joint (under the engine). Seems you cannot get just a section replaced - Gareth J from Gloucestershire
Submitted: 12/10/2010 09:30:45 | ID: 2637
I have a huge pool of water in the drivers side foot well. What could cause this?
Answers
This possibly could be the seal at the top of the windscreen where the roof joins, there was a recall on these. If you check with your local garage they can tell if this had been done or not on the vehicle... Gema from England
Mine is exactly the same - probably the door/window seal where it drips in during drizzle and pours in when raining. Solved my own problem quite cheaply by placing puppy pads in foot well to catch leaks - easier and cheaper than going to a Citroen garage who will tell you it needs a full diagnostic check and upwards of £75 plus VAT - they will then tell you it’s the roof which is not covered by the warranty and the parts and labour will cost at least £2,500 plus VAT to repair! Puppy pads are by far the cheaper option!!! Nikki Girardier from Lancashire
Submitted: 04/10/2010 08:38:13 | ID: 3248
I have a Citroen C2 VTR Sensodrive and this morning the auto flashed on the dashboard with what looked like a frost sign - what does this mean?
Answers
If your dash display has the outside temperature, then it sounds like the snowflake sign indicating a fall in temperature below 5 celsius. Did it get that cold in September? Spencer Thomas from England
Submitted: 27/09/2010 15:15:53 | ID: 2658
Hi - my Citreon C3 makes a whistling noise when the engine is running and a grinding noise when the clutch is lifted slowly. Have you any idea what the problem could be?
Answers
When I was a mechanic many years ago! this problem was always the clutch realease bearing worn out through lack of grease! The only cure is a new bearing and I would have a new clutch disc and pressure plate changed at same time as you have already paid for strip down! Keith Riding from Yorkshire
Submitted: 27/09/2010 10:45:51 | ID: 2644
Bought my little red C1 2 weeks ago and am still trying to adjust my seat belt so that it doesn’t sear my neck. Does anyone know if there is an accessory available which can hold the seat belt off my neck whilst still reacting when necessary. I did have one, bought at Halfords, for my old car, but the C1 seatbelt comes directly out of the inner column and not through a buckle type fitting.
Answers
Could be that you have the seat too far forward and/or the seat back angle is too vertical - John Shurie from England
Submitted: 21/09/2010 09:33:51 | ID: 3342
Has anyone had a problem with the wipers doing as they please; coming on on their own? This problem does not arise when I am with the mechanic...
Answers
Yes I have. It’s all down to the mechanism hidden away under the cowling on the steering wheel (can’t remember the name). I had to replace the whole lot including the stalks. Cost a pretty packet too. Hasn’t done it since though - Glenn from Nottinghamshire
My back lights are not working and I need to know what fuse I need - Carolyn Green from England
Submitted: 20/09/2010 10:59:15 | ID: 2624
Hi, sometimes I get a high pitched noise when I am driving. The noise appears to be coming from the front and stops if you put your foot on the brake pad. Having said that I am wondering if it is connected to the hand brake, as when the car is not in use for longer that 2 days, with the handbrake on, the noise is at its worst when used again. Also is does not happen immediately, it usually starts after approx 10 minutes of driving. Does anyone know what may be causing this?
Answers
You either need new brake pads on the front or if they have been recently done the anti squeal shims have not been fitted. It seems worse after car has sat a few days because of surface rust that forms on the brake discs - Bruce Peters from Angus (Forfarshire)
Are you talking about a whistle because the C2 makes that noise naturally and is nothing to worry about - Graham Lockard from Herefordshire
I had exact same problem! It’s sticking calipers! Advice, get it done asap as mine eventually overheated and needed new discs pads. You name it, I had it :/ ! - Greg from Sussex
Submitted: 13/09/2010 13:47:47 | ID: 3242
Hi, I have had my C2 for 5 months now and really love it. The only problem I have encounterd is this: today I was on the last bar of fuel, I put 15 quid in and it remained on the last bar before saying it was entirely out of fuel! Can anyone help? (1.6 vtr senso drive)
Answers
Hi mate, it’s something to do with the level inside the tank that gives the fuel reading, I’ve had it happen a few times. Stick a fiver in and you will be up at half a tank! - Mick Kaczan from Lanarkshire
Hi, I have almost the same problem. My petrol gauge is stuck just over half full. I filled it up to full and still the same. I disconnected the battery for half an hour and then re-connected, still the same so taking it to the dealer sometime this coming week. It could be a RELAY, could be a faulty wire, could be the tank level gauge inside the tank. God knows, so it’s the dealers for me - Terry Forster from England
Submitted: 06/09/2010 08:37:33 | ID: 3302
When the car reaches around 6mph, the rear doors lock. Is there a way of turning this off, as one of the rear doors seems to occasionally stay locked (from the inside) even when the car has stopped?
Answers
Simply sit in the car, turn on the car press and hold the padlock button and this will bring a message on the screen to say deactivated. Simple as that!! Gema from England
Not so simple Gema. I am unable to open near side rear door from inside car. Starting engine and pressing child lock button on driver door brings up icon on screen. Pressing again deactivates child lock and icon dissapears. Pressing padlock auto lock to deactivate auto lock makes no difference. Configuration is to pot somewhere - Barry White from England
Submitted: 06/09/2010 08:34:15 | ID: 3339
The rear and side doors always auto-lock when closed. Does anybody know how I can disable this function? (LWB)
Answers
Very good question! My van used to do this but somehow I managed to disable this function. I now want to enable this and have been trying, on and off for the last year and a half without success. It states in the handbook that you scroll though to option 7, I think using the mode button and the button on the stalk. It should display on the dash what function you’re in. However, the way the handbook reports the order the menu should be displayed doesn’t correspond with what is actually happening on the dash display. I have a nagging feeling that I did disable it via the menu on the radio; that will teach me for having a play with my new van! Good luck - Ray Man from England
Submitted: 02/09/2010 09:06:29 | ID: 3300
Everytime I drive my Saxo it overheats. I can be driving for no longer than 15 mins and I have to pull over as it’s overheated. I’m then sat waiting in my car for about 20 mins before I can drive it again. This happens as a cycle when I’m driving. What can be the problem?
Answers
You could have an air lock in your water system try draining your water then refill it. If that isn’t the problem and if it’s using any water or oil, it will most definitely be your head gasket I’m afraid. Good luck - Graham Easton from England
Submitted: 23/08/2010 10:05:13 | ID: 2021
What is the cost to repair the clutch (release bearing gone)?
Answers
Mine was done for about £300 at an indie garage. Thrust bearing went and needed replacing with a 3 part clutch kit. They also have a dual mass flywheel, if this needs changing it’s an extra couple hundred quid - Keith Fletcher from Yorkshire
Submitted: 23/08/2010 10:03:36 | ID: 1970
I have condensation inside the headlights. Is this a common fault?
Answers
Yes! The seal on the back of the headlight cover fails if not seated properly and lets cold air and water into the headlight, make sure it’s seated properly and it should dry out, failing that apply some vaseline around the seal and groove and re-position for a semi-permament cure - John Jonston from Lancashire
Submitted: 23/08/2010 09:54:59 | ID: 1933
I have a Citroen Relay 1000TD 2ltr HDI 2002. It is a right hand drive - I am English but live in Bulgaria. I bought the van from a Bulgarian guy who had lived and worked in London for 8 years and he bought the van from a Polish guy who lives in London to move his belongings back to Bulgaria as he and his wife have moved back, he then put the van up for sale as he had no further use for it. I purchased it from him in March and have used it twice. I first took it to a garage to have a full service including belts, it also needed a new hub and bearing when the garage checked it, but when it came the part would not fit as the European parts do not fit the UK model. I had to have the shaft skimmed to fit the parts, also the previous Polish guy had welded one of the rear shock absorbers instead of replacing it so had that replaced and the drive shaft on the opposite side had to be rep;aced. I then set of for the UK to visit my family when I reached Novi Sad in Serbia I had problems with my accelerator: it kept losing power and the red light kept coming on and in the end had to turn back to Bulgaria. I took it to the garage and explained they said there was not a problem. The next day I set off for UK in my car instead as I did not trust the van. When I returned I needed to use the van to go to Yambol which is about 220 km from were I live - I got about 20km then the lamp came on again and lost power again so had to turn back again, took it to the garage and they checked on the computer and it said that the accelerator pedal was the problem, but when they checked it already had a new pedal on but they ordered a new one but between then they checked everything and found out it is not the pedal it is the computer that needs replacing as the one that is on is from a Volkswagen. Now I am having a problem finding a computer to fit the van - I would prefer a second hand one as the new ones are very expensive but I am finding it hard in Bulgaria to find one to fit my van. In Europe the van is called a Jumper and in UK the Relay. Why are the parts different? I was also told that the parts from a Fiat Ducato and the Peugot Boxer also fit the Citroen. Is this right does anyone know? (2.0TD HDI)
Answers
Sorry to hear of all your problems. The Citroen relay, Fiat ducato and Peugeot Boxer are the same vans. As long as your dealing with the same engine. I have a UK lwb 2001 model 2.5D I bought it new in Ireland and have used it all over Europe. Your van sounds like a bitsa. Try the breakers in the uk or google for the component you want. Check out ebay. They have sold loads of these vans there is no shortage of used parts. You can search all the EU countries on Ebay by using "advanced search" and checking the box for all regions. I have bought all the components I have required on line from various after market Citroen specialists. So far I’ve never used a Citroen garage - Spencer Thomas from England
Submitted: 19/08/2010 15:32:48 | ID: 2000
Hi, I’m considering buying a Citroen C4 1.6 VTR. It has 88,000 miles on it which is slighty putting me off, as its year. 2005. How many miles can they do? Some help needed please...
Answers
Yes, I know what you mean. I have a Citroen, my model is a VTR+ 2005 and to be honest I wished I had bought another make and model because it is alive with technology that seems to go wrong. My advice is to buy a Skoda Octavia - Peter Coaten from England
I may be too late on this reply, I love my C4 and if I had my time over, I would buy it again but I would not buy one with 88,000 miles, I would say that is nearing the end of its life even though with all servicing and some love and care, it should be good for much much more, the 88,000 most modern cars simply are not - James Davis from Australia
Submitted: 18/08/2010 14:36:13 | ID: 1961
I’m stuggling to get my Citroen 04 Relay van gears into any gear at all. As you can imagine this is causing major complications... Any suggestions as to why this can be occuring?
Answers
Cause: Water from the windscreen goes down a pipe which pours directly onto the gear change at the gearbox. To repair. Jack up the van and remove the front passenger side wheel. Access to the gear-change is from the underside of the van at the back of the engine. Pour lots of oil onto round gear selector on the top of the gearbox while another person works the gear-change. Then extend the water overflow above the gear-change so the water does not pour onto on to the gear-change when it rains. Hope this helps - Micheal de Buid from Ireland
Submitted: 16/08/2010 08:40:15 | ID: 1942
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