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keiwilli, Durham

Citroen C5

engine starts immediately and runs for 3 seconds then stops, try immediately after and same thing happens

Answers

I had this problem with an old CX Automatic. Turn out to be the secondary fuel jets not starting. The fault was low resistance in the relay switch supplying the power. Worth a look maybe? Steve Maxwell from Suffolk

Submitted: 25/09/2016 23:12:40 | ID: 135472

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John Barbacetto, Australia

Citroen C4

Digital instrument cluster is flickering, still displaying speedometer, tacho, gauges etc. but occasinally flickering. Is this a sign of impending failure?

Answers

It was in my C4. It was an interesting experience taking a long drive through the bush with no instrumentation. An expensive item to replace too. Richard Australia Richard Mclean from Australia

Submitted: 24/03/2017 04:33:55 | ID: 140120

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Dianejthorne@aol.com, Devon

Citroen C1

My car has started beeping when the door is opened , it stops as soon as I close it

Answers

Have you left your lights on? It normally does this when either your side lights or headlights are still on when you open the door. Lee C from Cheshire

Submitted: 22/06/2017 12:34:15 | ID: 142070

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annmarie, Luton

Citroen Xsara Picasso

I have 2002 picasso i do not have a fob key i open and lock her manually. The hazard security light used to flash continually when she was locked. For some reason it stopped flashing so i replaced the light with a brand new original part. Still not flashing when i lock her. This is obviously the only form of vehicle security is there a fuse that could have blown or something equally simple to repair. If it is a fuse where would i find it please. Thank you for your time and consideration of my issue.

Answers

i have a citreon Picasso 2002 for the life of me I cant figure out how to alter the baas and treble on the radio please help glyn from West Midlands

if its the radio that factory fitted there is a audio button with arrows up down push audio you get bass push again you get treble and so on graham tingey from Suffolk

Submitted: 28/06/2017 18:13:34 | ID: 142233

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tom, Portsmouth

Citroen C4

hello my c4 have a leak on the left front side, its power steering, then when it runs out the power steering don't work. dose anyone know what could be the problem?

Answers

Power steering rack seals or split hose from power steering reservoir to the rack. Colin Webster from Hampshire

Submitted: 17/04/2017 14:46:16 | ID: 140699

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Carole simmonds, West Sussex

Citroen C4

Was driving my car when I heard a snapping noise the car immediately lost power and stopped. It won't start again what is the cause please

Answers

does the engine sound like its trying to start normaly? or like a bag of spanners in a washing machine? Worste case maybe snapped cam belt. If so ouch. Colin Webster from Hampshire

Submitted: 23/06/2017 22:26:14 | ID: 142113

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john moore, Norfolk

Citroen C4

MY starter motor is jammed, any ideas how to unjam it. It is a semi automatic.

Answers

although it isn't easy as its located right at the back but possibly giving it a bash whilst someone else turns key could free it up DAVID from Rhondda Cynon Taf

As stater previously try to slide a piece of wood down the back of engine onto starter casing and tap with a hammer while someone holds the key in the start position. If this doesnt work try the same with the solonoid but dont hit too hard. Colin Webster from Hampshire

Submitted: 10/06/2017 23:57:56 | ID: 141857

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Pat Hogan, Oxfordshire

Citroen Berlingo

Why doesn't my radio stay on with the engine off for my 1/2 lunch break. It stays on for 3 minutes if I'm lucky Thanks

Answers

going into eco mode,it s incase you get out of van and leave radio on ,saving you having a flat battery geoff griffiths from Carmarthenshire

Submitted: 15/05/2017 19:40:52 | ID: 141315

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Dave Davison, Yorkshire

Citroen C5 Estate 2009

I have a Citroen C5 Estate. The electronic parking brake faulty light, anti roll back faulty light and orange service lights keep coming on. All come on at the same time, all are intermittent and totally random. My parking brake and anti roll back work though so I`m guessing it must be something electrical. I`ve looked on this site and people say change fuses. Simple right? Wrong. I looked in my handbook for the electronic parking brake fuse and it says it`s under the battery cover, but I can`t for the life of me find this fuse box. It`s just not where the handbook says it is. Has anybody got any idea where it is? Cheers. (exclusive)

Answers

on my citroen c5 2009 changing the battery solved this problem.try it. good day david shapira from Israel

the fuse box for the electronic brake is at the side of the battery you have to take of the battery and you will see a red case thats it .you will never find it with the battery on hope this helps gary gary from South Yorkshire

Submitted: 15/03/2013 14:11:47 | ID: 91701

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Jamie, Cornwall

Citroen Xsara Picasso 2003

Hello. Recently I left my Citroen Xsara Picasso parked up overnight. In the morning I started the car and realised every light on the dashboard has gone, not just all the dash lights either, the hazzard lights have stopped working and also the standard CD player. It`s baffled me! All the lights work, as far as the headlights and reverse. If anybody at all has got any advice, it would be so dearly appreciated. Can anyone help?

Answers

I have had exactly the same problem and fixed with the following found on-line (better than the £840 one Citreon garage told me it would cost!) Method for starting the BSI: 1. Unplug diagnostic tool from vehicle 2.Make sure all gadgets turned off, the drivers window lowered down and open the bonnet. 3.Then close all doors and remove key from ignition. 4. After 3mins interval, unplug vehicles battery terminals and wait 15 seconds. 5. Reconnect battery terminals and pause for 10 seconds making sure doors are closed. 6. Turn side lights on through driver window. 7. Turn engine on and inspect system functioning. 8. Press and hold down lock button on the key for 10 secs. 9. Check the central locking system by unlocking and locking door consecutively. 10. Turn engine on again and finish inspecting system. Following any other procedure could cause malfunctioning of different units which depend on BSI?! Thanks Mary from England

I had the exact same problem including no rear screen demist. Disconnect the battery and leave for a short time before reconnecting. I found this works for most electrical problems on the car including engine management after running out of fuel. Norman Beattie from Aberdeenshire

I had the same problem with my car, and I could not get an answer to the fault, so I took it to an auto electrician, who charged me £60 to fix it. I didn’t realise that I was being ripped off, as the auto electrician could not find the problem either. I eventually sorted out the problem myself through trial and error. Disconnect the battery for 2-3 minutes, then reconnect the battery, this works just fine. Only problem is that the problem comes back about once from Durham

Hello I am having something a bit similar will this fix work for me? I used my key fob to unlock my 54 plate Picasso and the radio turned on and the car made a weird beeping noise, every light on dash came on, the speedo turned to two dashed lines, the fuel gage and mileage all disappeard from dash, all this with the key not even in the ignition?!, when starting the car it works but all dash lights and missing dash info stayed the same?,. Just when I though battery was going to die it all went out and sorted itself. This is 2nd time is has happened? Will the re-set work for me do you think or is mine just a bit too weird??? Any help grately appreciated. Naomi from Bath and North East Somerset

Hello I am having something a bit similar will this fix work for me? I used my key fob to unlock my 54 plate Picasso and the radio turned on and the car made a weird beeping noise, every light on dash came on, the speedo turned to two dashed lines, the fuel gage and mileage all disappeard from dash, all this with the key not even in the ignition?!, when starting the car it works but all dash lights and missing dash info stayed the same?,. Just when I though battery was going to die it all went out and sorted itself. This is 2nd time is has happened? Will the re-set work for me do you think or is mine just a bit too weird??? Any help grately appreciated. Naomi from Bath and North East Somerset

Hi Naomi, don't know if you've solved this but if not try this - turn radio off - open all doors press lock - close doors press lock / unlock x 2 - start car - this worked for me - good luck jenny from Warwickshire

Submitted: 02/10/2012 10:08:20 | ID: 84841

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Cath Livingstone, Mid-Lothian (Edinburghshire)

Citroen C5 Estate 2003

One half of my Citroen C5 Estate`s heater is blowing hot and the other half cold temperatures at the lowest setting which is 16. I`ve just had the timing belt done as well as the fan belt and water pump. Could it be to do with that?

Answers

I had same problem, part to change is just up from clutch pedal under flap, two bolts fin type board, ten minutes to change Mike Williams from Neath Port Talbot

I had the same problem about 3 years ago with my 2001 C5 hdi. I disconnected the battery for about 10 minutes, reconnected and voila, sorted. I got the tip off a Citroen forum Keith Jones from France

I have a C5 2006 and I have the same problem. Drivers side cold but passenger side OK. After much investigating I found that the flap inside the heater unit is broken and doesn’t move when the temp is selected. I checked further and this is a common C5 problem. It’s a major job. Pull out the whole dash, drain the cooling system, ungas the A/C, pull the heater apart and get replacement parts which cost about £80. If you bring it to a garage they will charge anything from £700 upwards. If you need detail of how to do it I can document it Seamus Kelly from Ireland

Hi I would love more details of the procedure from Seamus Kelly if that is possible, as I have same problem with 2006 c5. Lee from Ireland

I have the exact same problem, obviously a common problem. Would it be Possible for Seamus Kelly to pass on how to do it. Many thanks Joe Joe Hanly from Ireland

I have the exact same problem, obviously a common problem. Would it be Possible for Seamus Kelly to pass on how to do it. Many thanks Joe Joe Hanly from Ireland

Got this heating fault fixed now. 1st make sure all electric motors on both sides of heater matrix are working correctly, one faulty would be an easy fix. If they are all working then one of the shafts with a flapper valves inside matrix has snapped/broken and to repair this you will need to remove the entire dash out the passenger door, remove airbags and entire steering assembly inside the car. Leaving only dash wiring loom behind. And then you can split the heater matrix and with a little skill remove and replace broken flapper valve shafts. Kit avail from Citroen main dealers. Removal of the dash is explained in the Haynes manual which is a must have if you are going to tackle this job yourself. I would not of found some of the dash bots without it. Doing it yourself would save a lot of money I can't begin to imagine how much a garage would charge to do this, but in saying that I think you would need to a fair bit of experience working on cars to do it yourself. Hope this helps Enjoy Lee from Ireland

Thanks Lee I will get a Haynes manual and do a bit of studying. Joe Hanly from Ireland

I have exactly the same problem and I was wondering if anyone had a picture of the part so I can order the correct one? These cars are not very common here so I really do not want to end up with the wrong part. Thanks Cindy from Australia

I have exactly the same problem and I was wondering if anyone had a picture of the part so I can order the correct one? These cars are not very common here so I really do not want to end up with the wrong part. Thanks Cindy from Australia

Don't know how to upload picture but it should show pictures on eBay.uk just search for: GENUINE Citroen C5 Peugeot 407 Heater Flap Repair Kit Dual Zone Climate Control Lee from Ireland

I had exactly this problem, driver’s side cold, passenger side hot, this problem just started half way through journey. Solution: with car unlocked key in ignition but in off position disconnect battery for five minutes, re-connect battery turn key to first position press & hold the lock button to re-code the key (you will here a few clicks when coded) remove key lock & unlock car. Start the car & your done all back to normal. I have two C5 exclusive estates & both have done this both are working fine after this re-set. Hope this helps someone Rob from Isle of Wight

I had exactly this problem, driver’s side cold, passenger side hot, this problem just started half way through journey. Solution: with car unlocked key in ignition but in off position disconnect battery for five minutes, re-connect battery turn key to first position press & hold the lock button to re-code the key (you will here a few clicks when coded) remove key lock & unlock car. Start the car & your done all back to normal. I have two C5 exclusive estates & both have done this both are working fine after this re-set. Hope this helps someone Rob from Isle of Wight

I reckon that you should use a stethoscope to check whether the motor works on the duff side FIRST! (This is noninvasive). If it does then the key system (above) probably won't work. Good luck & report back! Oscar from Poole

If you can't change the air temp coming out of the heater on the passenger side it'll be the electric servo that operates the hot/cold flap on that side. The servo has a brass drive gear that pushes into a plastic spindle that operates the flap, and the plastic hole chews up so the brass cog can't engage. Citroen brought out a modified servo with a longer brass gear that pushes in much further so it bites with the whole length of the plastic hole. The downside is that the want silly money for the servo, almost three figures. I got a second hand servo from a scrapyard for a tenner, cut the brass gear off and araldited it to my existing servo. I also cut a slot into each mating surface on the gears and found a feeler gauge with the same diameter as the slot, cut it to size and fitted that in when I glued it together to give it a bit more body. To locate the servo you have to take the glove box out. This is a bit fiddly as there are two torx screws by the glove box hinge that come in from the back. I managed to get one out with the aid of a mirror, but the other one, impossible! It must have been inserted before the dash was fitted. I just pulled on the glove box until the little bit of plastic around that screw snapped. I found that to gain access to the servo I had to use a dremel to trim some plastic away but when the glove box is inserted that bit's hidden. The servo's held in with three small bolts, can't remember the size. They only go into plastic so go easy on them. The only other thing to remember is to make sure that the hole aligns with the cog when you refit the servo as there is only one way that is right, you get it wrong and the flap inside will jam up and snap. It's not as bad as it sounds and it's been working fine for well over a year now. It's a common fault on them so you would expect Citroen to do the decent thing and do a factory recall, but no, it's the French Bon Chance. mick churchill from Hertfordshire

Submitted: 03/09/2012 15:43:41 | ID: 88046

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paul chambers, Merseyside

Citroen Nemo

oil warning light flashes and message says change engine oil. checked dipstick oil level to top of full level. is it still ok to drive untill i can get it into garage for oil change

Answers

Oil light flashing. Is this a service due warning indicator. Oil levels OK. Ciaran O Mahoney from Dublin

Did you get answer to oil light flashing? I've got same problem with message saying change oil and hoping changing the oil will fix it. Fiona Campbell from Berkshire

Submitted: 19/09/2016 19:32:05 | ID: 135296

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jeff lille, Greater London

Citroen C4 Grand Picasso

hi.my c4 grand Picasso is registered 2014 and my problem is with the eco stop/start system.it just does not want to work. When I stop and disengage gear at a stand still the eco light flashes for a few seconds and goes out but the engine does not stop. On a couple of occasions I have been parked in my drive way ignition not turned on and an audio warning goes of and the screen tells me brake fault and to engage brake.it is already on but no indication on the illuminated button that's the brake is on. Someone said poor battery condition. Vehicle is only two years old, any assistance would be appreciated thanks

Answers

We have this exact same problem. Citroen have charged the battery which helped the Eco mode for one day. Car now back and they are saying they cannot find a problem and have not come across this before. Perhaps we should keep each other up to date RB898 from Derbyshire

My Stop/Start stopped working, I took it to a citroen garage and their first thought was battery, but it was OK. They said they did a battery reset, and after 1 day it started working and has been OK for a few nonths now. Steve from Buckinghamshire

Submitted: 30/03/2016 09:31:12 | ID: 129661

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Laura Mc, Kent

Citroen DS3 2010

I have a three door Citroen DS3. The passenger seat when moved forward to let someone into the rear wouldn`t click back into place for ages. The seat was moving forwards and backwards unrestricted. It took a long time and a lot of fiddling to get it to lock into place. So, just a few weeks later, the driver`s seat did the same thing. All the fiddling in the world wouldn`t make it go back into position. Finally the back adjustment lever broke off and now the driver`s seat is moving uncontrollably, rendering the car useless. The seat is unfixable. My question is does anyone else have a problem with Citroen DS3 seats? There must be a serious fault with them. Also, would Peugeot seats fit a DS3 as a new Citroen DS3 seat is over £600?

Answers

Yes we purchased a new DS3 this month and the same thing has happened to our car! It’s now in the garage at only four weeks old. Hope this helps. Simon Roberton from Worcestershire

Hey Laura, I have had the same problem with mine since new, 18 months ago. We have managed until 3 days ago when the driver’s seat broke completely. I have been told this is not covered by warranty, though I am refusing to pay for what seems to be a known fault. You are not alone. It’s worth questioning your garage and Citroen. Liz Caurns from Scotland

I find that you need to remember to slide the seat and lock into position first and then fold the seat forward, Return the seat to the upright position before sliding it back. If you fold the seat forward first it won’t lock into place when you try and slide it. The manual says "the return to this position is necessary for longitudinal locking". Dawn Tucker from Berkshire

I have exactly the same problem. My DS3 is 6 months old and the drivers seat has made the car undriveable. The garage have said they will fix it but cannot fit my car in (because a need a courtesy car) for 2 weeks!! Claire B from Lancashire

I’ve had the same problem, my car is 2 years old, I’ve owned it for 6 months. I try to avoid using the passenger side to let people into the back now, use driver’s side Louise B from Leicestershire

Does anyone think this could definitely be a manufacturing fault, I purchased a brand new DS 3 in April this year and now have the same problem, my drivers seat will not lock into position and cannot be driven. My dealers have advised it is down to me to get the vehicle to them, they have no courtesy car and can't fit me in until Thursday and I will have to ask the RAC to get it to them, quite unbelievable really as they were really considerate when selling it to me!! No surprises there!! I should have realised when driving the test car and it happened on the passenger door we may incur a similar problem. Linda from Redditch. Linda Brooks from West Midlands

Does anyone think this could definitely be a manufacturing fault, I purchased a brand new DS 3 in April this year and now have the same problem, my drivers seat will not lock into position and cannot be driven. My dealers have advised it is down to me to get the vehicle to them, they have no courtesy car and can't fit me in until Thursday and I will have to ask the RAC to get it to them, quite unbelievable really as they were really considerate when selling it to me!! No surprises there!! I should have realised when driving the test car and it happened on the passenger door we may incur a similar problem. Linda from Redditch. Linda Brooks from West Midlands

Hi, did anyone get their car sorted? Last night this happened to my drivers seat while doing the runs for my staff Christmas party. I had to drive home with the drivers seat backrest not clicking into place. Very unsafe and considering the car is only 7 months old, I'm shocked that this has happened! I think it was waiting to happen because the handles are so stiff to pull the seats forward, but as I wasn't the one pulling the lever, it decided to give in. If anyone can help that would be great?! Aidan from Somerset

Hi, did anyone get their car sorted? Last night this happened to my drivers seat while doing the runs for my staff Christmas party. I had to drive home with the drivers seat backrest not clicking into place. Very unsafe and considering the car is only 7 months old, I'm shocked that this has happened! I think it was waiting to happen because the handles are so stiff to pull the seats forward, but as I wasn't the one pulling the lever, it decided to give in. If anyone can help that would be great?! Aidan from Somerset

Another one to add to the list of very angry DS3 owners. Can't believe Citroen don't acknowledge this is a design fault and have the nerve to charge £620 for the frame. We are trying to find a cheaper option to fix the fault which in our opinion is due to poor mechanism and cheap product quality. Has anyone managed to find a solution? Adrian from Lancashire

My driver`s seat has also broken, the lever that adjusts the back was stuck solid. I could use the top lever on the side of the seat to get access to the rear seats, then I thought I'd have a look at it. I fiddled with it for ages to no avail, next thing the handle that allows the seat back to move came off and a spring pinged out. I tried to look where the spring went, it didn't look like it went anywhere so again I tried to fit it by fiddling about, eventually the spring broke. I can adjust the back of the seat if I turn the spindle with mole grips, but now the top lever does not work. Citroen really need to address this as it seems that everyone who has a DS3 will at some stage have this fault. Paul from Kent

My driver`s seat has also broken, the lever that adjusts the back was stuck solid. I could use the top lever on the side of the seat to get access to the rear seats, then I thought I'd have a look at it. I fiddled with it for ages to no avail, next thing the handle that allows the seat back to move came off and a spring pinged out. I tried to look where the spring went, it didn't look like it went anywhere so again I tried to fit it by fiddling about, eventually the spring broke. I can adjust the back of the seat if I turn the spindle with mole grips, but now the top lever does not work. Citroen really need to address this as it seems that everyone who has a DS3 will at some stage have this fault. Paul from Kent

I took mine back to Citroen as I was still under warranty. The dealer who sold me the car was in and he says it is very strange, but figured he knew roughly what was wrong. He played on bothe the back rest adjust lever and the one to move the seat forward and back to allow back seat passengers in and it suddenly locked. He still got the service team to check and found no faults and none since. My mums friend also ended up having this happening but remembered what Id been told and shown by the garage. She fiddled with the levers gently and low and behold it all locked again. It's not a great fix for a known common fault but I'm so glad I didn't end up having a much worse problem. Aidan from Somerset

I have just encountered exactly this problem - i feel lucky reading this now as the car is 4 years old, although i only have passengers in the back about twice a year so it doesn't get much use. I had all these problem - moving seat unclickable rear and then the handle broke off - about to book it into the garage - first time in 40 years i have had a mechanical seat prblem - obviously a build problem - i like the DS3 but have had a series of problems with it - so i would tell people to avoid them Ian from Warrington

I have just experienced the same thing with the seats they are clearly not of the standard they should be. Citroen should be made accountable for this fault when it is clearly evident that most owners are experiencing problems with the seats. My passenger seat will not go down or back into position and yet I hardly use this seat so it is not due to wear and tare. Citroen need to be named and shamed at charging in excess of £600 to replace its a disgrace when the car isn't the cheapest of models is it. I purchased it because I liked the classy interior and thought that this was supposed to be a top speck small car. I will not be purchasing any future cars from Citroen. Dawn spilsbury from Staffordshire

My wife's DS3 sport has just had the exact same thing happen to the driver's side seat. The car is over 3 years old by 4 months, so going into battle with the dealer if they say this is an out of warranty repair! The car only has 6k on the clock and that seat release has probably only been used 10 times over its lifetime! This must be a design fault. The car is booked into the dealer for investigation next week, not looking forward to that post investigation chat! Gavin from Kent

I have a 62 plate DS3, the passenger seat lever failed while it was in warranty, it has now failed again and this time Citroen want me to pay £800 for a replacement seat frame! I find this unbelievable that the seat could fail on a care that is only 5 years old, also the passenger seat is rarely used and I have probably only had to use that seat lever a dozen or so times since I got the car (you can clearly see is low usage as the leather is pristine on the passenger side and in the back, driver seat obviously much more 'used looking') Citroen head office have asked me to take my car to the garage for them to assess and they might possibly offer some payment assistance to fix but this is not guaranteed. I'll post again once I hear back. Jo from Buckinghamshire

Submitted: 08/08/2013 10:29:10 | ID: 53425

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Charlie, East Riding of Yorkshire

Citroen C5

I have been in hospital for just over 3 weeks my car has been stood on the road for that time, i went to take it for a drive and found the steering very hard like powet steering had gone, checked tyrrs amd seem to be ok and plenty of fluid in reservoir?

Answers

Depending on which model C5 you have it may be electrical assist or engine driven hydraulic pump assist. If hydraulic make sure the fluid level is really topped up because it is shared with the hydraulic suspension.Hydraulic system is self-bleeding providing it hasn't been dismantled. If electric them low battery voltage combined with low alternator output can cause heavy steering. Hugh from City of Glasgow

Hi. I have a 2006 C5 2.0 HDI Auto Est. I am currently dealing with the problem of parked battery drain. I have had the same problem as you with loss of power steering. This occurred after not using the car for several days and it was also cold. So this meant battery voltage was low and starting current was higher. Result, car started but had no power steering. Ran car for about 10 mins, switched off for a couple of mins started again and power steering was restored. BUT, in your case where the battery voltage was much lower after being left for much longer, you would have to run the car for about 15 mins at about 1500 rpm to recharge the battery before attempting a restart. Other problems associated with starting with low battery voltage is that you can get a diectional headlight fault which will appear when switching on your headlights. For some reason it takes a while before this clears itself. In the past, I've disabled "directional headlights" and after a few days re-enabled them and the fault had cleared. I'm an experienced Electronic Engineer so feel confident in my appreciation of symptoms and fault analysis. However, as in-depth technical information of the Citroen C5 electronics is not easily available, fault finding is hard. I'm right at this moment trying to track why the car's battery drain when parked is about 150mAmps (0.15A). Terry Toye. Terry Toye from Dorset

Submitted: 06/04/2017 13:25:28 | ID: 140450

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Ian, Gwynedd

Citroen Xsara Picasso

Car has been going brilliantly in the 4 years I have had it. I used it today in an 10 Mille round trip nothing out the ordinary, then a few hours after coming home went back in the car and it won't start just a clicking noise? Central locking works fine ignition lights on as normal but won't turn just this clicking noise... if you can held I would very Mitch appreciate. Thanks

Answers

Have you solved your problem? Was it the battery? May have had enough to turn on the lights but not enough juice to turn the engine. Bruce from Gloucestershire

Submitted: 14/06/2017 18:38:28 | ID: 141928

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Jan Ankers, East Riding of Yorkshire

Citroen Xsara Picasso

Where is the horn located?

Answers

It is under the passenger head light behind the bumper. To get to it you need to remove the bumper. I hope this helps! Bruce from Gloucestershire

Submitted: 25/06/2017 07:45:59 | ID: 142148

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Lee, Lincolnshire

Citroen DS3

I have a Citroen DS3 limited edition which I have had for around 19 months, a few months after I got the car I discovered the passenger foot well full of water, I had the car cleaned inside and out the evening before so I just though they had spilt water in the car while cleaning.... A few months later it happened again, this time I had not had the car cleaned and it had been raining the night before, it was then clear water was leaking in, I contacted the Citroen dealer where I got he car from due to it still being in warranty and informed them of the problem. they said that the drain holes will be blocked by leaves and that does not cover under warranty so there would be a charge. I live around 50 mins away from the dealer so its not that easy to take the car to them, so I contacted a local garage for it to be repaired while waiting to take the car to the local garage it flooded for the 3rd time at the passenger foot well. I had the repair done. In December 2014 I was flooded again. I contacted the dealer and agreed to take the car to them and pay their fee, I don't think I should be paying as I have had his problem since I bough the car. on the 19/12/14 I had the drain holes unblocked again and paid the £42 bill. on he 27/12/14, I was flooded again 7 days after the last un blocking of he leaves. I contacted the dealers again who said they would be a charge, I explained that they had just un blocked the drain hole 7 days ago and now im flooded again, the dealers says they could be blocked again. I have been flooded 5 times now, and I don't just mean a bit of water I have puddles, the carpet now smells fusty, and the water is getting closer to the electric under the passenger seat. I have complained to Citroen but due to Christmas I have to wait until they open again the 2nd January, in the meantime, I will continue to get flooded. I think its a manufacture fault. I paid £15k for this car, I didn't expect this problem. I love the car but I am at my wits end with the flooding!

Answers

Hi, I know this post was a while ago, we have a ds3 brought 2016, car water leak, took our dealer 10 weeks, car is used as a driving instructor car, said fault was from dual control peddles , still have a water leak, was wondering what was your outcome? Nic from Derbyshire

Submitted: 27/12/2014 20:11:21 | ID: 108500

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elizabeth davies, Merthyr Tydfil

Citroen C3

Car runs lovely, but for the last 2 days when I stop and put the car in park I get warning beeps every few seconds. Once I drive it stops and no warning lights on at all. Help please

Answers

Sounds like a fault in the auto gearbox, may just be the switch if not doing anything else. Get it checked on a code reader, if you don't go to Citroen it's not usually more than £30 for a read a code clearing. Grant from Kent

sometimes when start the engine the warning indicator lamps at the maximum after few second the indicator lamps be a normal harb from Lebanon

Submitted: 08/03/2015 20:06:29 | ID: 112991

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Paul M, Kent

Citroen C4 Grand Picasso

We Have a 2010 HDi VTR+ Grand Picasso, currently the climate control will only blow hot air and the AC does not blow cold, not ideal as the days gets warmer. Fuses are all good, so at a bit of a loss, can anyone help please?

Answers

Could be several things - one, the A/C needs regassing, either as a result of a leek, or through natural seepage - which happens each year, where you loose a small amount. Once the gas gets too low, it will disable the A/C Compressor, so not to damage it. If it is not this, then it is likely to be one of the air distribution or air mix stepper motor gears. These are small units anywhere between 2-4 in the car that control both the distribution of the air between the floor, windscreen, face level vents etc., and the other 2 usually control the air mixing for the climate control - mixing the cold and hot air to get the right temperature. So, to start eliminating these, switch the blower on, then set demister on and wait - you should hear the motors moving the gears to send the air to the windscreen and side vents. Next select face level vents and see if you can hear them move and the air changing distribution, then again to the floor level. If this is working, you know these are fine. Now if you leave the air blowing at face level, set the temperature to the highest and turn the blower up fast. Feel to see if the temperature is increasing (best wait to a cooler day if the weather is too hot to gauge accurately). Then turn it all the way to the coldest level and see if you can feel the temp changing - but be sure to check both passenger and driver sides of the vents, because these can fail in individually. Assuming you have had the air con checked out and regassed - if the temperature is not dropping, then the small plastic gears of the stepper motors may have sheared off, leaving the air mixture set to the setting when it broke! Remember places like Kwik Fit can usually top up your A/C, and if they can't get it 10% cooler, then you don't pay. Marc from Carmarthenshire

Thanks for the reply Marc, turns out one of the flaps that controls the heat from the engine into the heating system was stuck open because of dirt build up, once cleaned and lubricated my climate control all worked as it should. Thank you for the reply! Paul M from Kent

Glad you sorted it out - I wouldn't relish the job of changing these myself! Marc from Carmarthenshire

Submitted: 11/04/2017 10:04:30 | ID: 140545

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Barry Somerville, West Sussex

Citroen C5

Hi. My 2010 C5 tourer is fitted with the NaviDrive 3D sat nav set up. The navigation does not work. It indicates that I am in the English Channel. Also I can't reset the time and date. Every time I turn the ignition off it goes back to flashing 00:00. My local dealer thinks that installing new CDs etc should cure. What do you think PLEASE. It's driving me nuts.

Answers

A couple of things - a BSI reset will often help: Open Bonnet Leave driver's window down Completely remove key from ignition Close all Doors Wait 5 minutes and do not open the tailgate or any doors or operate any switches Disconnect battery negative ensuring it does not reconnect accidentally. Leave disconnected for 5 minutes minimum. turn on sidelights only reconnect battery negative leave car for another 5 minutes This is to allow all the ECUs (and there are about 20 in the C5) to properly reset and power up. Then put your key in the ignition through the window - don't start the car - just switch ignition on Hold lock button on the key fob down for 5-10 seconds Remove key Operate the Central Locking to Lock the car using the Fob and then unlock. Finally start the car. You may need to reset the date - but the GPS will synch the minutes for you. The above will reset all the ECUs. I would suggest that you get the battery checked, as the C5 needs a well-powered battery in top condition. Short runs don't do it any good. If you go over to the French Car Forum you can ask me there about firmware updates for your system. Marc from Carmarthenshire

Submitted: 24/05/2017 16:55:47 | ID: 141513

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Steve Goble, France

Citroen C5

How do I remove rear seat cushions?

Answers

Tilt the base of the seat forward by lifting it from the back. This should give access to remove the fixing bolts. Hugh from City of Glasgow

Actually, you lift the rear cushion seat up from the front edge, then this swings towards the front, dipping at the rear, then it lifts up from the back. Easy to discconnect once you have done this. Marc from Carmarthenshire

Submitted: 01/06/2017 21:17:37 | ID: 141679

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Chris Duke, Hampshire

Citroen C5

I cant turn the heater or A/C off. Just purchased the C5 2lt tourer nice car but this is driving me mad. How do I turn the lot off??? It's summer so don't need heat may be a bit of A/C but not a lot (this is England) just want to stop the lot. Any answers please..

Answers

Ok, on the C5 X7, there are 2 sets of controls - mono zone and dual zone sytems. Assuming you have the bizone, when the AUTO button is pressed it will keep the temperature according to the setting you have set (note the numbers of the temperature control are levels and not degrees!) It will use the A/C as necessary to keep the temp you have set. If you just want to turn off the A/C, then press the A/C button so it is not illuminated. If you do not want the climate control on, then pressing any of the air direction or fan speeds, will turn off the Automatic setting. You can keep pressing the small fan button to lower the fan speed and change the air distribution as needed. To set everything back to Auto, just press the Auto button once and select the desired temperature. Marc from Carmarthenshire

Submitted: 14/06/2017 11:22:25 | ID: 141922

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kevin richardson, Staffordshire

Citroen C5

hi I'm having problems with the heating and cooling,when I adjust the temperature by pressing the controls to warm or cold it doesn't respond I don't know how to cure this hope you can help thanks

Answers

I've answered this on the Picasso section, but repeated in part here as it's the same issue: It is highly likely to be one of the air distribution or air mix stepper motor gears. These are small units anywhere between 2-4 in the car that control both the distribution of the air between the floor, windscreen, face level vents etc., and the other 2 usually control the air mixing for the climate control - mixing the cold and hot air to get the right temperature. So, to start eliminating these, switch the blower on, then set demister on and wait - you should hear the motors moving the gears to send the air to the windscreen and side vents. Next select face level vents and see if you can hear them move and the air changing distribution, then again to the floor level. If this is working, you know these are fine. Now if you leave the air blowing at face level, set the temperature to the highest and turn the blower up fast. Feel to see if the temperature is increasing (best wait to a cooler day if the weather is too hot to gauge accurately). Then turn it all the way to the coldest level and see if you can feel the temp changing - but be sure to check both passenger and driver sides of the vents, because these can fail in individually. If the temperature is not dropping, then one or more of the small plastic gears of the stepper motors may have sheared off, leaving the air mixture set to the setting when it broke! These are simply plastic gears and they do tend to break. The units can be replaced separately - but you will need to identify which one has gone. They are a bit of a bu**er to get to on the C5. You may be able to get to one by taking the side trim off the passenger / driver gearbox sides and getting in and up about there - but you'll need diagrams to help. I suggest you have a look over at the French Car Forum where I'm based. I might be able to help further there. Marc from Carmarthenshire

Submitted: 22/06/2017 19:08:10 | ID: 142077

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Tom Mace, Devon

Citroen C4 Grand Picasso

reverse parking assistant not working

Answers

Maybe he's on a tea break! Seriously though, this may be due to water in one or more of the ultrasonic sensors (at the rear of the sensor). Sometimes water can run down the wire and into the sensor. When one goes, the whole system will stop working until it is fixed. Getting it connected to a Lexia will identify which (if any) of the sensors is playing up. The other more obvious thing to check is to make sure nobody has accidentally pressed the button in on the dash to turn them off - that can easily happen. Marc from Carmarthenshire

Submitted: 21/05/2017 19:11:12 | ID: 141433

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Peter Watts, Germany

Citroen C4 Grand Picasso

The right hand mirror does not adjust (LHD) but both mirrors fold normally when car is locked,any answers ?

Answers

It may sound daft, but have you moved the adjustment switch to the right hand side first, in order to select the right hand mirror before adjusting? If you have, then it will either be a broken wire (check the rubber tubes containing the wires from the engine bay to the front doors 0 visible when the door is open). Sometimes a wire can break in there. Or it could be water in the mirror control, or a faulty door control module. Marc from Carmarthenshire

Submitted: 22/05/2017 18:34:13 | ID: 141450

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kerry smith, West Midlands

Citroen C4 Grand Picasso

flat battery yesterday had it jump started but driving home all warning lights and brakes faulty light came on , was this because of the flat battery ?.

Answers

Yes, these newer vehicles do not like having a low battery, given all the electronics and ECUs being powered. I would get a new one if it is end of serviceable life and make sure you allow enough time for the vehicle's systems to power on correctly (leave about 5 minutes, before trying to start the car) after changing it. Marc from Carmarthenshire

Submitted: 14/06/2017 07:54:34 | ID: 141921

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Peter Watts, Germany

Citroen C4 Grand Picasso

I am fitting daylight running lights but cannot find a suitable 12v+ in the motor compartment.Is there one?

Answers

I'd just be very careful what you wire up as these newer cars have CAN bus multiplexed wiring. This can affect the operation of the car if not careful, as other data information is carried along the wiring. Best if you try and take a direct feed from the battery so as not to upset anything. Marc from Carmarthenshire

Submitted: 01/02/2017 14:37:53 | ID: 138599

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pedro, Devon

Citroen C4 Grand Picasso

is there a way to turn off the car alarm? we want to sleep in the car with the doors locked but not have the alrm go off with movement.

Answers

I don't think you can easily turn off the alarm system. You could try placing sticky felt pads over the interior motion sensors so the alarm won't go off when you move around inside. Hugh from City of Glasgow

Yes, you can turn off the ultrasonic sensors - which are the ones used to detect movement in the car. Look on the dash for the alarm button and push it - this will turn the ultrasonic sensors off once the car is locked (one time only). So this is for when you want to leave the window open with a dog in the car for a brief period of time without setting the alarm off. Once the car is unlocked, it resets itself, so you will have to press the button again to disable it each time before locking the car. Marc from Carmarthenshire

Submitted: 24/04/2017 15:31:31 | ID: 140862

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Marie Jenkins, Swansea

Citroen C3 Pluriel

Last night I put the drivers seat forward and now it won't stay upright. I have tried using the levers can anyone give me some advice please Thanks Marie

Answers

Hi, had the same problem. The lever on the outside of the seat is used to tilt the seat back forward, release the seat and allow it to slide forward easily to allow people into the rear seats. The problem is, if you then try to return the seat to a sensible position, you HAVE TO SLIDE IT BACK TO WHERE IT WAS BEFORE. Crazy I know. Cant do it cos their legs are in the way. The only solution is to ask the rear seat passenger to dismount. Get in the seat. Slide it back to where it was, with the seat up. (It will lock) slide it forward and put the back forward using the lever, let your passenger in, then slide the seat back to its new position and the seat back should lock in place. There is nearly no room for the rear passengers legs. hammond from Dorset

I had this same problem on our Peugeot 206CC. Discovered it was caused by a little piece of metal that its in the seat tracks and moves when the seat is moved forward or back, but it does not move when you til the seat first. So the solution, move seat forward first, using the lever at the front of the seat, then tilt the back. straighten the back then move seat back to comfortable position for passengers. Ross Burrell from Australia

Submitted: 19/10/2015 19:53:48 | ID: 122487

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mick buckley, Nottinghamshire

Citroen Xsara Picasso

driving along no problems suddenly just died no ignition at all checked all fuses a ok checked all wiring can anyone help please ty mick

Answers

I have a 07 Citroen Picasso and the rear fog light don't work was told by a garage it would cost £300 to fix can I do anything like wire and put a switch in side the car if so is it easy Nicholas Nedrud from Cardiff

Submitted: 01/05/2017 21:14:42 | ID: 141044

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Shelagh Knight, Hertfordshire

Citroen C1

How do I open the fuel cover to get to the fuel cap and are there any secrets to opening the fuel cap itself?

Answers

Open fuel flap, to petrol cap Philip Murdison from France

Submitted: 25/05/2017 13:54:55 | ID: 141544

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LINDA PILKINGTON, Derbyshire

Citroen C4 Picasso

I am trying to get my driver seat replaced as it is breaking up on the door side - flakes appearing on floor. This has been a known fault since 2011 and I had this in a previous C4Grand Picasso and the seat was changed for £100. However Citroen will only contribute £151 on a £664 part cost. Has anyone else had any luck getting their seat changed for more contribution than this?

Answers

the flakes appearing on the floor are likely to be the foam part of the seat breaking up.. it is common on vans and higher mileage vehicles.. I had the same on my Cit Relay (210000)miles.. but took the seat out, covers off (washed them while they were off) and rebuilt the seat foam with the help of a local upholsterer.. seat now more comfortable to.... tis a bit of a beast to pull the seat covers taught again tho ! If you can do without the vehicle for a day or two you could do the same and save a pretty packet... or just have it done by a re-upholsterer and you'll get better quality foam. R Evans from Caerphilly

The later model seats (about 2007 on) are constructed differently with the foam bonded to the seat cover and basically impossible to repair. Literally a pain in the butt! Peugeot have the same problem. have been quoted about 1000 pounds for the drivers seat base foam and cover!! stewart lister from New Zealand

Submitted: 19/02/2016 12:53:50 | ID: 127849

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James Fielding, Dorset

Citroen C3

Central locking issue child safety light is always on, can only open the car drivers door with the key, no passenger doors will open. inside or outside. Changed the battery on the fob and the fuse in glove box, f 16, tried resetting the bsi still to no avail, any help would be greatly appreciated

Answers

Sorry I have no answer to solve this problem. I only want to say that I have since a couple of days exactly the same problem and would appreciate your answer If you finally solve the problem to know how it was done or if you get any answers which might indicate the path to a solution. Kind regards, Piet Thijssen Piet Thijssen from Netherlands

Central locking not working all doors locked only open drivers door with key Sandy from Lancashire

Submitted: 30/04/2017 10:30:44 | ID: 141011

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Shannan, Essex

Citroen DS3

Hi, when I connect my phone to the car through Bluetooth the songs and album/artists normally show but in the past couple of days they aren't being displayed and the songs won't skip when I press the skip button on the wheel and on the radio. I have disconnected my phone and re-connected twice and it's still not working. Does anyone know how I can fix it? Thanks

Answers

I have the same problem, did you get this resolved. I recently changed my mobile to a Samsung and now I can't see the album/artist descriptions, it did however show up when I had an iphone. Is there some sort of setting I need to change? Thanks Sian from Cardiff

Submitted: 02/05/2017 20:44:29 | ID: 141059

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DJ Taylor, Norfolk

Citroen Berlingo Multispace

i have a constant tinny rattle in the tailgate of my berlingo multispace

Answers

This might be the same as the chirping cricket noise I got intermittently in the rear of my Berlingo and the previous one too? It had the annoying habit of appearing on long journeys everytime. My Berlingo has foam inserts in the rear bodywork which I diligently checked out but the culprit eventually was the sparewheel toolkit and some extra tape and padding fixed to bodywork and checking the rubber strap and parts did for "Charlie" the Cricket. Which defense cured it I don't know but the real problem was the sound travelling through the bodywork meant eliminating all possibilities. Hope it helps. Seamus from Herefordshire

Submitted: 20/04/2017 15:18:11 | ID: 140777

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Richard, Lancashire

Citroen Relay

Hi. Got a 2016 L3 H2 Relay Is it normal to have done the front brakes in at 19k? Iv just had to have new pads and disks. I would have thought these would have lasted longer than the tyres which are still current set... Have i been to soft and fobbed off that it due to the weight om carrying. Thanks

Answers

It would seem very low mileage to need pads and discs renewed but it depends on how the vehicle has been driven Some modern brake pads have a high metallic content in them and can be very aggressive for disc wear. Hugh from City of Glasgow

Hi. Thanks for info. The service centre said they get a few of the big vans in with these problems. I am at 3 ton most of the time and higher so i guess its just using a lot of force to stop. I think i wasnt paying attention to the fact that my pads were finished at maybe 16 /17k. Il have to check them every 15000 i guess. Thanks Richard from Lancashire

Admin worker in a busy fleet workshop.. we are getting 2015 and 2016 vans in (particularly Vivaros and Ducatos which are sister to Relay).. the manufacturers give 22k and 24k mileage or two year service intervals, but we have had to introduce an in-between brake check for year 1, 3, 5 etc due to the high number of brake failures in the fleet.. many fail at around 16-18k miles.. not good!! but these vans carry heavy weights too.. so it potentially could be related to weight carried as well as use and style of driving. Had two in this week on 16 and 17k... front and rear disks and pads renewed... one van's front brakes were literally metal to metal. R Evans from Caerphilly

That's exactly what I'm doing now. The service on relay is 30k or 2 years. I'm gonna get mine checked every 15k. I was on metal to metal and grooved disc. Yes you can say I should have noticed earlier but you just think no can't be. Plus my brakes had had a small squeal early on so had not been paying attention to the noises. Even the van put a message up on dash at 19k stating oil change required. Clearly the service intervals are too far apart. Richard from Lancashire

Submitted: 10/05/2017 13:40:59 | ID: 141210

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anthony pearson, Northumberland

Citroen Relay

hi all my relay had a fuel pump gasket replaced now will not start up I have checked fuel lines in to pump that's ok the return to tank pipe is ok but no fuel into pump in engine bay to injectors rail how to fix it ?? thanks

Answers

there are fuel cut out switches on the relay.. and a procedure to reactivate it.. first button to press us under the right hand side of dashboard.. the second button to press is in the battery compartment.. and they must be pressed in that order. R Evans from Caerphilly

Submitted: 29/03/2017 12:42:53 | ID: 140244

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martinsaynor@gmail.com, Lancashire

Citroen Relay

Hi can anyone help when driveing the engine management light comes on and goes into limp mode when the AA comes out they reset the code then it lasts for a day or two then it comes back on any idea what it is ??

Answers

Din't the AA man tell you the fault code in the ECU? There's so many issues it could be to cause an EML and limp mode.. you really need an idea from the fault code where to start looking or it'll cost you a packet R Evans from Caerphilly

Submitted: 04/04/2017 20:12:42 | ID: 140408

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Pip Terry, Merseyside

Citroen Relay

Mine is a motorhome converted by Rapido and is LHD. RHS door electric window has packed up (luckily in the closed position). Have removed the door panelling but nothing obvious, any help please.

Answers

Pip, first need to find out if it's the switch, the wiring or the regulator.. does the window open from any switch rhs or lhs? If it opens from pushing button on one side but not the other, it's the switch which you could try stripping it and cleaning it out and reassembling (it worked on my 57 plate relay) If not, there could be wiring/fuse issue and I'd suggest checking for power TO the switches and then power to the regulator to isolate the issue. If you get to the point where there IS power to the regulator.. then it's the regulator! ching-ching R Evans from Caerphilly

Submitted: 25/04/2017 14:24:39 | ID: 140891

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