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Questions and answers

Questions and answers is the place to both ask and answer questions on a variety of motoring-related issues. Sometimes we recieve submissions from consumers which are more question than review in nature. So we built this questions and answers section. Now consumers can both give and receive help in an easy an informal way. Feel free to ask and answer as many times as you wish.

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Recent questions

Below are the latest questions submitted by visitors to RoadTestReports.co.uk. To supply an answer, simply click on the "Answer this question" link underneath each question. Alternatively, if you want to ask a question, simply use the form above.

Christopher R Dyer, Hertfordshire

Ford Fusion

how do you fit the cap on the wind screen bottle

Submitted: 21/09/2017 02:56:12 | ID: 143715

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shaun, Durham

Ford Transit Connect

hi I'm only getting 30 mpg on a long run everything seems fine etc runs great any ideas please

Submitted: 21/09/2017 02:49:50 | ID: 143714

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Matin, Carmarthenshire

Peugeot 1007

I changed the actuators on both doors.when the key is in ignition the doors work off the buttons on the car.they open & close fine. When I pull the key out and wait a few minutes then they won't work.the buttons on the fob won't open/close doors or work the central locking either. I have changed batteries in fob,had the keys recorded at my local Peugeot dealer but they still don't work.what could be the problem.? Is it the central locking that's faulty(it does work if I put key in the door).could it be a dodgy sensor? I am lost at what else to try and don't really want to leave it to the dealer to fix as they charge far too much and can't give me an exact cost. Any suggestions us greatly appreciated.


Hi, I am having exactly same issue as yours. I have done some research on this and this is so called ECO Mode. 1-2 mins after taking your key out, nothing works. Cannot open the door. Whole electric system shuts down. I can open driver side door slightly and put the key in and get it onto ignition, everything is back to normal. This is frustrating. Some people saying that I should change my battery and some saying updating software. I am wondering how you tackled your issue please. Eugene Chang from New Zealand

Submitted: 10/01/2017 18:14:50 | ID: 138003

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jimmy ambrose, Merseyside

Renault Master

Hi I own a master 2001 2.8dti does anyone know where I could get a bracket for the drivers side drive shaft cheers jimmy

Submitted: 20/09/2017 21:44:56 | ID: 143711

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Robert, Kent

Citroen Nemo

I changed my oil & all the filters whilst servicing my van about 4 or 5 months ago . The van has done about 18000 miles now & the oil warning light has come up & the message Change Engine oil . The van has only done about 5 k since the last service so is there a process to remove the warning or will it need a diagnostic machine to do it Thanks Bob


The Citroen memo Peugeot and fiat are all very much the same the oil light can be reset with a £15 tool From sealey castrol 5w30 c2 I change mine. At 5.000 miles to keep the engine clean and the timing chain Well lubricated all the van and cars MPV have the tow out problem's taking the inside off the tyres The tool is plug and play George from Staffordshire

Submitted: 12/09/2017 12:57:34 | ID: 143597

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Mahdi, Romania

Renault Trafic

I have a Renault Trafic 1.9dci 2004 model,the STOP warning light comes on, at Instrumental Panel, engine dosen't start, what the cause could be? Thanks

Submitted: 20/09/2017 20:37:16 | ID: 143709

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Barrie Stevenson, Cumbria

Peugeot Partner Combi

Hi I have one of the above and it has just failed its MOT because of no ABS Light showing on dash have had it to a specialist and came away disappointed as he could find no fault any ideas would be greatly received as I need to get it passed by Monday 25TH. regards Baz

Submitted: 20/09/2017 19:33:56 | ID: 143708

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Spencer, Cheshire

Volkswagen Crafter

Hi Just bought a crafter it's been fine, but seems to of developed A problem, when driving and get up to about 2000 revs it Feels like it's holding back, with a, what I can only describe as a misfire Feels juddery Thanks

Submitted: 20/09/2017 14:36:29 | ID: 143707

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Blessings Tafatatha, Malawi

Jeep Cherokee

I have a problem with a cetain jeep, a remote key is defective and I tried to communicate with the dealers from outside my country (Malawi) but i got no luck because we dont have dealers in our country. A car is not starting because immobiliser is not working, so how can i bypass this immobiliser system so that the owner can start using this car again without immobiliser? Chassis no. is 1J4FJN8M6VL522997

Submitted: 20/09/2017 13:40:17 | ID: 143706

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Rob, Antrim

Ford Transit

Slow to start on a cold morning. Slow to turn over, but starts and runs fine.had test done.temp 1 was showing 25deg temp 2showing 9deg same as outside temp. Oil temp sensor when cold shows 80deg and rises as engine warms. What might be the problem. Where is oil sensor located.?

Submitted: 20/09/2017 13:27:19 | ID: 143705

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john, Cheshire

Peugeot 308

Hi. I have a 308 1.6 vi see. It's done 50.000 miles and has started burning oil, only a bit but when it's hot it blows blue smoke out when I've been at idle at lights and in traffic. I've been told there is a crankcase breather valve on the inlet manifold that may be letting oil in, causing the smoke. Can anyone advise on this please? Regards John.


Hi John. My 308 has done 66, it has the same problem as yours. After warming up it smokes in first gear after 3 minutes idle. I only recently got the car and am giving it back to the car sales to fix the problem whilst it's in warranty. They replaced the manifold last week for me as the smoke was leaving through the the old one into the engine bay and air con. My oil levels are low along with radiator fluid, when I got the car water level was over max and when the garage replaced the manifold again the water level was topped past max when I got it back. I'll let you know what the outcome is, they are fixing the smoke problem this Monday. Getting a spare run around off the garage for a couple of days. Scott, Liverpool. UK. Scott Mansfield from Merseyside

Hi John. My 308 has done 66, it has the same problem as yours. After warming up it smokes in first gear after 3 minutes idle. I only recently got the car and am giving it back to the car sales to fix the problem whilst it's in warranty. They replaced the manifold last week for me as the smoke was leaving through the the old one into the engine bay and air con. My oil levels are low along with radiator fluid, when I got the car water level was over max and when the garage replaced the manifold again the water level was topped past max when I got it back. I'll let you know what the outcome is, they are fixing the smoke problem this Monday. Getting a spare run around off the garage for a couple of days. Scott, Liverpool. UK. Scott Mansfield from Merseyside

OK thanks Scott. . I've heard it is the crankcase Brether on the top of the camcover. But it all comes as part of the camcover. More expense. See what your mechanic says and let me know please. john from Cheshire

No joy with mine. Been told this engine is known for burning 1 litre of oil for around every 1000 miles. It's not losing coolant but it still smokes when idling for more than 4 min. Guy said there is nothing wrong with the engine, no leaks or broken seals. I've found if you accelerate lighter away it's not to bad. It is running well tho just a bit embarrassing when going through McDonald's drive through. I have had a terraclean put through the system, this clears the build up of carbon which this engine is known to suffer from. As well as this am going to keep using redex with my petrol. This could reduce the smoke but I have no definite answer, starting to think it looks cool sometimes when pulling away. Scott Mansfield from Merseyside

No joy with my one. Been told this engine is known for burning around 1 litre of oil for every 1000 miles or so. The guy said there is no leaks or broken seals and the engine is running fine. So I have no definite answer to this. Found its not as bad if you lightly accelerate away, bit embarrassing when going through McDonald's drive through tho. I have had a terraclean done on the engine, this takes away the carbon build up which this engine is known to suffer from. Going to keep using redex with my petrol to help keep it clean. Starting to think sometimes it looks cool when pulling away. Scott Mansfield from Merseyside

There are much worse faults to be had on this model! Scott Mansfield from Merseyside

Found through other site that it could be Valve stem oil seals! Scott Mansfield from Merseyside

Still smoking. I've put something with the oil, Seafoam, it cleans crank case and breather. Been told it needs a full engine rebuild to solve the problem. Very expensive, but I am about to try adding something called BARDAHL no smoke + StopLeak . It goes with the oil when engine is idling to help stop oil leaks and prevents oil getting past the valves also piston rings. So see how I get on. Cost £11 on ebay. Sounds to good to be true but worth a go before spending £1500 on a rebuild. Scott Mansfield from Merseyside

Bardahl has solved the smoke and restored the engine. Holds idle at one hole notch less and revs lower at 30mph. Well happy but may need to repeat at next oil change? Scott Mansfield from Merseyside

Hi, I found this thread with interest. My 2008 308 Sport does exactly the same. Drinks oil like crazy. Blue smoke on first gear once warmed up. It runs like a dream and passes the MOT, so I'm going to ignore it. It can be amusing seeing the EV brigade in my rearview mirror coming through my cloud of smoke. Have been putting in CataClean every six months, makes the engine run well afterwards. Martin from Berkshire

Submitted: 04/07/2014 09:17:23 | ID: 98938

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Kirsten, Pembrokeshire

Vauxhall Astra

Help.since my hubby disconnected the battery on my Astra twin top, the roof,which has been working 100 per cent since new wiring harness four years ago, made a grinding noise, lifted the boot slightly, then stopped. I waited a few minutes turned the engine off then on again, and luckily it closed . Also the same day the heated rear window stopped working. Do you think it's related ?

Submitted: 20/09/2017 09:41:56 | ID: 143703

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stephen mckee, Pembrokeshire

Vauxhall Astra

I disconnected my battery to change the coolant water sensor after refitting the battery my sunroof wont work does any one know if it needs to be reset.

Submitted: 20/09/2017 09:26:26 | ID: 143702

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Lorna gilmour, Falkirk

Ssangyong Tivoli

How do you open the key fob to change the battery


How do I change the key fob battery? John park from Oxfordshire

First flip the key to the open position. Put a coin or flat blade screwdriver in the empty space. Leaver off the back (opposite side from buttons) change battery immediately Cr 2032. Replace rear plate. Ron Tennant from Aberdeenshire

Submitted: 28/06/2017 18:21:26 | ID: 142234

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James Doohan, Greater London

Peugeot Expert

Having to change my electric fold back mirror I removed the inner post trim behind it but could not find how to remove inner door. Any ideas?

Submitted: 19/09/2017 21:34:53 | ID: 143700

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wayne brady, Shropshire

Peugeot 206

Hi my Peugeot 206 1.9 diesel won't start .its giving the afect of a dying battery .engine turning over verry slightly . I've put a fully charged batery on and it douse the same .i put new batery on and still same engine will turn 2 to 3 times and dead again .i have checked earth from batery to engine and body and all looks fine .it sometimes goes with a bump start .any help or advice would be appreciated thank you

Submitted: 19/09/2017 20:08:32 | ID: 143699

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phil apsey, Cumbria

Peugeot 308

11000 miles on the clock it has developed a ticking noise behind the dashboard drivers side,only seems to happen when doing approx.50mph and engine is warm,anyone any ideas

Submitted: 19/09/2017 19:12:55 | ID: 143698

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jane riley , Tyne and Wear

Peugeot 206

light on dash diagnostic came up p0400 and p0402 changed the solanoid but heard the egr valve had to get to will it be the egr also disconnected pipes from solenoid and same code came back on could it be anything else thanks

Submitted: 19/09/2017 15:25:13 | ID: 143697

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BENT, Milton Keynes

Peugeot 308

my peugeot 308 1.6thp 4 speed normally driving everything is fine . when i starting driving first gear to second gear normal driving student i hard accelerate for more power engine wil be jecking like cutoff few seconds then is normal back but not engine warning light come on. when i send to mechanic they change my spark plug and fuel filter as all same problem came back so what u suggest i need to do it

Submitted: 19/09/2017 13:25:39 | ID: 143695

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Geoffrey, Nigeria

Citroen Berlingo

Previously, my 2002/3 Citroen berlingo HDi 2.0 starts and drives well, but of recent develops into a monster giving me sleepless nights for no faults of mine. The van often stops while in motion. I couldn't get what the problem was although it will start when restarted. It does that once a while until recently, it will start but goes off after seconds. Please what's the likely problem? I'm stranded and helpless with the mechanic having no idea of what to do anymore. Thank u

Submitted: 19/09/2017 11:17:44 | ID: 143694

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Wilsonjohnson, City of Glasgow

Nissan Primera

My indicator will make noise when i indicate right

Submitted: 19/09/2017 10:29:26 | ID: 143693

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D Hamilton, Merseyside

Vauxhall Meriva

The info display shows the outside temperature in degrees Farenheit. I cannot find in the handbook how to change the display to degrees Celsius/Centigrade, especially as the handbook only refers only to degrees Celcius/Centigrade.

Submitted: 19/09/2017 10:15:18 | ID: 143692

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martin, South Africa

Ford Ranger

vehicle was in accident when we bought it but it started up ok removed engine for panel beating replaced engine when vehicle was repaired tried to start vehicle it turns over and fires runs for a couple of seconds and cuts out any ideas what the problem can be? we are gatting fuel to injectors

Submitted: 19/09/2017 08:45:18 | ID: 143691

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V, City of Derby

Mitsubishi Grandis


Submitted: 19/09/2017 08:09:11 | ID: 143690

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dean, Hull

Peugeot 207

Hiall, just bought new Sony cd/radio plus new harness, all working, but does anyone know where you connect the orange illumination lead to? Is it so the steering audio control stick works or for the display top/mid of dash? Any help appreciated, cheers all

Submitted: 19/09/2017 05:46:09 | ID: 143689

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John, County Down

Mercedes-Benz E Class

My car driving perfect but sometimes it slows down and won't accelerate and if I stop car turn it of turn back on it works as if no fault

Submitted: 19/09/2017 00:17:11 | ID: 143688

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James, Lincolnshire

Ford Transit

I have a 2010 transit rwd tipper 115bhp 6 speed which has a vibration humming noise like a rear window open on a car between the 50-80 speed range ...have changed gearbox and rear diff but noise still there feels like you can feel it under your feet though the pedals..

Submitted: 18/09/2017 18:34:32 | ID: 143687

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Tumi, South Africa

Volkswagen Golf

I drive a 2006 Golf chico 1.4 carb. yesterday morning the car decided to die down after it started and now it only cranks but doesn't turn over. I initially thought that the pump relay was the problem and changed it but nothing has changed. The oil pressure & fuel lights come on even though both are fine. the battery light doesn't come on anymore. Anybody knows what could be the problem?

Submitted: 18/09/2017 18:23:12 | ID: 143686

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john mcilhonep, City of Edinburgh

LDV Pilot

i have a lvd pilot camper van. the problem is i have trouble getting into reverse gear.


Can't get reverse gear Jim from Berkshire

Try locating the linkage above the gearbox. This has a bush that will perish over time. I replaced mine and it solved the problem. Hope this works for you. Richard from West Yorkshire

Submitted: 02/02/2015 20:26:33 | ID: 110765

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Maverick, South Africa

Volkswagen Polo

Hi guys ,i hv a polo bby engine that ive just overhauled,car starts nd idles bit roughly but wont rev up. What needs to done ? Pls pls pls....

Submitted: 18/09/2017 15:50:04 | ID: 143684

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william gordon-dunbar, Warwickshire

Mitsubishi Shogun Sport

hi, i have a shogun sport 2005 2.5td with a fault on the engine but the problem is i can't get a link to the ecu via the obd connection i have tried the fuses iv'e wiggled wires even change ecu and still cant get any link for the diagnostics any ideas from anyone, and has anyone got a wiring diagram i can have a copy of.

Submitted: 18/09/2017 15:42:41 | ID: 143683

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Tracy Hammond, Kent

Vauxhall Meriva

Good Morning - My Tailgate will not open with the central locking - this has been an intermittent problem but now the boot will not open at all unless I climb into the boot and open it from inside manually


Broken wires on the top/left-hand side of the tailgate (pull off flexible rubber part to expose wires inside). Can be repaired by soldering the broken wires, or you can buy a replacement for example searching Vauxhall MERIVA A TAILGATE WIRING LOOM (not sure if this is for the right hand side or the left hand side, maybe it fits on both.) Martin from Norway

Submitted: 01/08/2017 10:23:44 | ID: 142839

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Alan Muse, Greater London

Citroen C4

I have 2 problems 1st when I do not drive for a few days I cannot get it out of park for 15 to 30 minutes and then it clicks and it fine after that I have had the diagnostics check but nothing showed I have to have a new fuse fitted but it is still sticking in park 2nd When I am driving the car gives a jolt and the service light comes on. I pull over to switch the engine off I restart the engine and it fine this may happen 2 or 3 times in one day

Submitted: 18/09/2017 14:31:58 | ID: 143681

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Mrs Catherine Woodman, Bristol

Vauxhall Vivaro

Good morning I have been told by the RAC breakdown guy that an auxiliary belt was fitted incorrectly when a new fuel pump was fitted recently. Can you confirm that the belt would need to be removed to fit this pump. Any advice would be much appreciated.

Submitted: 18/09/2017 11:48:36 | ID: 143680

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Peter Robin ashton, Nottinghamshire

Mitsubishi Shogun Sport

Won't start unless I use easy start had new glow plugs glow plug relay and fuel filter

Submitted: 17/09/2017 17:40:19 | ID: 143674

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Baloch khan, Greater London

Nissan X-Trail

My nisaan xtrail t30 petrol automatic accelerates up and down in neatrul without pressing gas pedal.

Submitted: 17/09/2017 17:17:21 | ID: 143673

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emmanuel, South Africa

Volkswagen Caddy

beep when engine is turned on could be what fault kind regard

Submitted: 17/09/2017 17:07:05 | ID: 143672

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Daniel A WOOD, Merseyside

Citroen C4 Grand Picasso

had to relace lost keys and locksmith got neccarry codes car now will not communicate with his computer to code key ignition on and engine will turnover

Submitted: 17/09/2017 16:31:04 | ID: 143671

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Karen Keal, Lincolnshire

Nissan Qashqai

I have a Nissan qashqai acentra 2011 ,My battery went dead car wouldn't start managed to charge battery up but now all instruments won't work and middle of dashboard it says ptr place .everything else works fine any ideas what's wrong and how to fix

Submitted: 17/09/2017 15:50:49 | ID: 143670

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keith gillie, Tyne and Wear

Peugeot 3008

has there been any faults been reported on park assist


You can see from the previous report underneath your question that I have experienced 'Parking Assistance Fault'. My new car has now been into the Peugeot Dealer that sold me the car in Nelson twice to have this problem sorted out. I went away on holiday last week and the fault has returned. I have sent a picture of this fault display to the Service Manager and am awaiting a suitable date to take the car back for repair once again.. I would appreciate any help from someone who knows what the fault is due to and how it can be fixed. Andrew from North Yorkshire

I received my new car 3008 Allure 1.2 Turbo (1st or 2nd car of the first badge in Singapore) on the 1st week of Sep 2017. Since then, it has gone back to the Peugeot workshop twice to fix the same problem (Parking brake fault. Have the vehicle repaired" & followed by "Hill start system fault". The 1st time I brought it to Peugeot workshop, they said "fixed" but came back with the same problem which happened again the next morning. Every time the warnings came out the car would stall and I have to restart the car. Sent back to the workshop for a couple of days more for them to fix. They said they installed new software in the ICU. Have been driving a few days now and so far ok. However, today there was a warning saying "Parking assistance faulty". Not sure this is related to the same problem or is it a new fault. However this doesn't stall the car, just that it shows the warning. Let me know if you've got the above problem settled and how it was fixed. Quintus Ong from Singapore

Submitted: 19/07/2017 16:23:01 | ID: 142639

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