2011 Ford Kuga reviews

Well, I read your reports with intrest and envy. I took delivery of my new Kuga on 1st August and only had it 5 weeks when it stopped! Not the engine, but its drive. 1st time it wouldn’t select drive from stationary. The 2nd time I was driving along at about 40 mph and it just lost power and stopped (really dangerous too) again with the engine running... No drive! It has been to two Ford main dealers courtesy of the AA relay (what helpful guys they were) and I haven’t seen it since. The dealer that has it now thinks they know what’s wrong with it but Ford won’t allow the repair until one of their ’techies’’ has seen the car. This may take between 1 and 3 weeks, meantime, I’m in a loaner Mondeo that I dislike. There’s nothing wrong with it, but I just don’t like it. It’s also unsuitable for work and has cost me several hundred pounds in lost business due to not having roof bars for a ladder. For me the Kuga has been a major disappointment and the fuel consumption is rubbish, even driving VERY gently it has only just managed 34 MPG! The Mondeo I’m in now does 47/8 at all sensible speeds and incidently, I’m told has the same power unit and auto box as the Kuga. Even with these problems, I have to give Ford a chance to effect a repair, but they seem totally uninterested, incompetent and with a sense of urgency close to ’Manana’ This is the first Ford I’ve owned and I’m pretty sure that it’ll be the last unless someone pulls their finger out. I’ve had three Jeep Cherokees, a PT Cruiser and two X-Type Jaguar estates and all of them worked perfectly throughout my 3 year contract. By-the-way, my 1 star rating is the lowest that I was allowed to enter!