2010 volkswagen transporter reviews

Volkswagen Transporter T5 180PSI DSG Auto 2010

The VW T5 is the most unreliable, botched vehicle I had ever owned. I purchased a 2010 VW T5 180PSI DSG Auto in September 2010 brand new from Eurovans, Eastbourne. From day one I have had to endure fault after fault and I am now of the opinion that the vehicle is irreparable. Here is a list of the problems to date and the outcome of each: Radio reception not working properly - Eurovans explained that this was happening in all the Transporters made at the same time and that there was not a fix at that moment in time. I was assured that they where working on it though. This was repaired once the solution was discovered. Satellite Navigation not working. (Also creating roads that do not exist) - Eurovans took in the vehicle for diagnostics. They confirmed the reports to be correct. However, they had to send the results off to VW head office for further evaluations. They then had to take the vehicle back for further tests. Once again the fact that is was not functioning correctly was confirmed. VW Customer Care then assured me they would have a fix soon. They once again recalled the vehicle for even more diagnostics and concluding that the unit was irreparable and the unit was replaced with the current Kenwood (after market product). With the new unit installed I then received a phone call from Eurovans. They wanted to know if I could return the Vehicle as they had left a set of pliers inside the dashboard unit! I do not need to inform you of the severity of this incident, as I’m sure you are aware of the chain of events that could have ensued should these pliers have deployed one of the Airbags with my 8-week-old child in the front! One of my main reasons for purchasing this vehicle was the fact that the Sat Nav relayed its information to the MFD. So if the Sat Nav’s main heads up is changed to a call or radio the MFD will still be showing the journey’s directions. This no longer happens! I have brought this up with both the garage and VW Customer Care and both parties say they do not know how to resolve this. This is a major factor for me and must be resolved. Sun roof not operating - Eurovans explained that this was a problem with the seals. They replaced them. The driver’s front side tyre was completely bald after 9000 miles - Eurovans replaced the tyre. However, they also explained that this was due to the tyre’s being of cheap and poor quality. Firstly £32,00.00 for a vehicle with cheap tyres does not sound right. Secondly after seeking out an independent opinion I was told "If the extreme wearing was down to cheap tyres then why weren’t they all the same with the same amount of wear?" Thus, they were of the opinion that there was something out of alignment, which needed further investigation. This needs to be investigated. The front parking sensors - The wiring has been reported by Southern Motor Group as ’a mess’ and that due to the shoddy work they are un-able to re-fit the glove box correctly. They also beep intermittently and randomly when driving in the rain. This could be driving at 60MPH on the motorway or 10 MPH in a residential road, each time without anything in front. The roof is leaking - After heavy rainfall, the roof section above the driver’s side rear seat drips and the roof liner becomes soaked. The driver’s side footwell carpet also gets sodden - This is currently being inspected. The driver’s side, sliding centre door window leaks - This together with the roof leaking has damaged the MDF door panel - Southern Motor Group are replacing the window. The Windscreen wiper jets have stopped working. Do not buy this vehicle!!!!!!!!!! VW customer services have thrown me from pillar to post and basically do not seem to care. As they have excuse after excuse as to why they cannot repair the vehicle.