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2009 volkswagen crafter reviews
volkswagen crafter reviews by year of make: 2005 2006 2007 2008 2009 2011 Read all reviews
Martin McLoughlin, Ireland
Volkswagen Crafter 2009
Twelve months ago I bought an ’09 Crafter demo model from the main Volkswagen dealer in Limerick City, which gave a few problems at the beginning. These were all sorted by the dealer whose service was first rate, they also extended the warranty for a further twelve months. Will deal with this garage again.
Submitted: 13/12/2011 09:45:09
Chris Stone, Northamptonshire
Volkswagen Crafter lwb 2009
A 59 plate that’s needed three steering racks, wheel bearings, oil leaks, dpf. Rubbish! The steering wheel wobbles all the time and I have been told its the new tyres ?? If you have the same and can’t do anymore to sort these problems out get hold of VW customer services and don’t let them off the phone till they get your van centre to sort it. Shouting does work!
Submitted: 04/10/2011 13:50:31
Jim McIlwraith, West Lothian (Linlithgowshire)
Volkswagen Crafter Luton Body 2009
I don’t know where to start, but here goes! I bought this new, but the last two years have been an absolute nightmare with it being off the road on average every six -eight weeks, mainly with emissions lights. It has also gone through more bulbs than Blackpool Tower. At 3000mls over warranty six weeks ago the water pump went and also the timing belt broke, which will cost over £1000 to repair. I put it in for its service on Tuesday at STRAITON and a pre MOT. Sraiton’s Service dept. phoned to say the service had been done (£285) and had a list of things it needs done to get through its MoT (to quote "as long as your arm!"), which they quoted £3000-£4000 for the required repairs. They said that I have to pay as I am resposible for the MoT on a van that I lease at a cost of over £500 per month. The final straw came today (9/11/11) when the regeneration filter went and will cost £1200 to repair. The van is now off the road indefinitely as I cannot afford to pay for this repair. Now up a creek and stuck without a paddle!
Submitted: 12/09/2011 18:33:59
Mark Illingworth, Northumberland
Volkswagen Crafter 2009
Well, well, well, I’ m leasing a crafter 09 plate and at first it seemed great. I then had a problem with the dpf; when the warning light comes on you must take it for a drive, preferably on a long stretch of road, normally for about ten miles in 4th gear at 2500rpm (50mph). It works every time but for some reason it didn’t on this particular occasion and it took me nearly 50 miles to get rid of it. The van eventually packed in after a few more times as the dpf was blocked. I got the van to VW Benfield in Newcastle and, to cut a long story short, the turbo had gone so obviously I wasnt getting enough power to burn off the soot in the filter, but that has now been sorted. It’s had an oil leak from the sump and now it’s got a tapping noise coming from the engine; dpf is working fab. Apart from these few problems I wouldnt swap my Crafter, it’s spacious and a nice motor for my job. With regards to the dpf, you just have to know how to manage it and it’s fine.
Submitted: 12/07/2011 11:09:11
John Ayling, England
Volkswagen Crafter lwb 2009
Had a Sprinter from new, thought I would give VW a try so got the Crafter lwb. Should have stayed with the Sprinter!
Submitted: 16/05/2011 11:31:48
Freddo, Australia
Volkswagen Crafter mwb shiftmatic 2009
Have had a 2009 mwb shiftmatic for 19months, now done 95k. Had diff oil leaks, turbo replaced, power steering pump replaced, belt tensioner replaced. Both VW Commerical dealers in Perth are pathetic, have to self diagnose the faults to get it repaired properly. Last VW Crafter for me, has been a disaster with so much down time.
Submitted: 13/05/2011 14:12:25
Drew Ritchie, Perthshire
Volkswagen Crafter cr35 109 now chipped 2009
Vehicle now covered 49k miles loaded to 3500kgs all of the time and also pulls pulls trailer @ 5500kgs train weight. The only problems so far have been EGR valve (was off the road for 2 days, would have been longer but on top of dealer while in workshop) and fuel consumption. After having had the ECU re-mapped by Superchips fuel consumption has gone from 25mpg to 27mpg and performance is much improved. Well worth the £350.00. All ready paid for itself in fuel saved in 9 months. Can’t fault van as other makes just don’t stand up to running @ 3500kgs all of the time. Only fault with VW Commercials is they need to look @ Daf and Volvo trucks and not act like a VW car outlet to keep commercial vans running. I don’t make money while van is in their dealers workshop.
Submitted: 03/07/2010 17:37:48
Thomas, England
Volkswagen Crafter CR35 109 LWB high roof 2009
Done nearly 20k in the van so far no problems, gears are a bit stiff when cold, clutch judders and is a bit gutless but apart from that ok. Returns 23mpg every time with about 800kg in the back. ESP doesnt seem to work that well, just sounds like abs is coming on but still spins 1 wheel. Comfortable van to drive, big side door is good.
Submitted: 28/04/2010 10:08:09
Jeremy Duncombe, Kent
Volkswagen Crafter MWB high roof 136PS 2009
The van is comfortable, reasonably quiet, and has a great driving position. Fuel economy is OK if you drive sensibly. Unfortunately, it is also badly made. It was supplied with loose gearbox mounting bolts, fortunately detected before anything serious happened. It is about to go in for the third time in a year, because the alarm keeps going off, and the garage cannot diagnose the problem. It was an expensive vehicle, and I expected better. I would not buy VW again.
Submitted: 16/03/2010 09:49:47
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