2009 Volkswagen Transporter reviews

The vehicle has covered 44000 miles of light use with 1 main driver. It suffers water leaks into the driver’s footwell and also from the top of door when at speed. Also, the cd player failed after 12 months. Finally the gearbox started making a whining noise. I dropped the vehicle off at the dealer’s for repairs and 3 days later recieved a phone call to tell me the gearbox had been removed and sent off for repair, also the clutch was 40/50% worn and would need replacing (I’ve been in the trade for 12 years). I told them to leave clutch as it’ll probably last a further 40/50000 miles. They also said the cd player was working fine with no faults apparant (not worked for 12 months), took his word but wasn’t convinced. Five days later I recieved phone call no.2 and was told the gearbox was back and clutch was worn down to indicators and was again advised to replace it (5 days previous it was only 40/50% worn). Again I told them to use old clutch. A further two days later I recieved phone call no.3 to say the water leak was repaired and the vehicle was ready for collection. I went to collect the vehicle only to find the cd player with the exact same fault (only been with them for 2 weeks useless) and now I have to take it back in 2 days. I Hope this informs you that standards at VW have dropped on both manufacture and aftersales service.