2009 Ford Focus C-MAX reviews

Ford Focus C-MAX 2009

My first new car and I have loved it, up until its second service. It went into garage with no problems, but was told that the tyres needed replacing as they were dangerously worn on the front. I wasn’t sure about this so I said I would wait and see. The engine was making a squeaky noise when I got car home, and the tyres were worn. I took the car back in and was told the squeak was a ’out of warranty’ problem. Although I agreed to pay to fix it they managed to get it done under warranty anyway, also 2 new tyres were fitted and the tracking was done. After getting it home again, I noticed a knocking on the front suspension when driving over bumps (and there are plenty of them.) I took it in to be told it needed a new shocker on the front with only 20,000 miles on the clock! I was shocked (excuse the pun!) After much arguing and phone calls, Ford agreed to pay 90% of cost of replacing both shockers and now am awaiting for the dealer to phone to say car is ready, so we will see what happens from here!