2009 Fiat Ducato reviews

Fiat Ducato 2009

I have had my Ducato 2.3 for just 1 year and only covered 4000 miles. It has had the ’B’ modification to the gear box but is still juddering in reverse. Despite many phone calls to Fiats, so called, Customer Relations, that’s a joke, I am still no further forward. I have been told that I can take it to the local dealer but should they find it to be in order then I will be charged for any investigative work carried out. Also as it is a motorhome and I can walk through between the front seats, the floor has split, but I am now told that my local agent will not undertake the work as Fiat will not pay them for the amount of hours it takes to remove and refit a new floor. I am still waiting for Fiats response to this after now having 3 different case numbers given to me and making 8 phone calls and pushed around to untold office workers. This is my third Ducato and I have always praised them up until now, but I think it will be going very soon and I will be looking for something very different