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2009 CITROEN Dispatch reviews

CITROEN Dispatch reviews by year of make: 2007  2008  2009  Read all reviews

Heath Stroud, Australia

Citroen Dispatch Diesel 2009

1 star review

I own a fleet of delivery vehicles and was impressed with the Dispatch on a test drive. As its functionality suited my needs I bought two of them . Biggest mistake ever . The front CV joints have needed to be done on both vans at 70000km and again on one van at 140000km. A full rebuild on brakes, discs and rotors etc., at 90000km on both vans. Being in Australia there is a 6 weeks minimum wait for any parts. The new keyless entry remote costs $470 to replace. These are the worst investment ever.

Submitted: 18/05/2012 21:11:34

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David Ward, Staffordshire

Citroen Dispatch L1H1 2.0hdi 2009

1 star review

 

It’s had a new crank at 9mths, new front anti-roll bar at 12 mths and a new driver’s door lock and reverse gear cable at 18 mths. It now has knocking from the rear suspension and a clicking c.v. joint. All this and it’s not three years old ’til September 2012 and has only done 31000mls. A really bad van, unlike the old model of which I had three. I got this model because I thought it was tough, how wrong can you be? You only have to look at it the wrong way and it something goes wrong. Do not buy one of these vans. Be warned! Twin sld good though.

It’s had a new crank at 9mths, new front anti-roll bar at 12 mths and a new driver’s door lock and reverse gear cable at 18 mths. It now has knocking from the rear suspension and a clicking c.v. joint. All this and it’s not three years old ’til September 2012 and has only done 31000mls. A really bad van, unlike the old model of which I had three. I got this model because I thought it was tough, how wrong can you be? You only have to look at it the wrong way and it something goes wrong. Do not buy one of these vans. Be warned! Twin sld good though.

 

Submitted: 19/03/2012 20:47:42

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James Whybrow, Kent

Citroen Dispatch 1.6 hdi 2009

1 star review

This is the worst van I’ve ever had and I’m a service engineer! Over the years I’ve had Ford Transits, Vivaros, Merc Vitos etc., but this has been back to the main dealer 7 times for problems with the back brakes and twice now the turbo jacket has broken. The anti roll bar had to be replaced as did the clutch release bearing after 32k, which meant a complete new clutch, which Citroen said wasn’t covered by the warranty although it wasnt even a year old! It’s had three exhaust covers, which look like tin foil and keep cracking and a new steering pump due the bolts vibrating loose and falling out. It goes through brake pads in 17000 miles if you’re lucky and burns oil like no tommorow. Do yourself a favour, avoid this van at all costs if your business relies on your van staying on the road!

This is the worst van I’ve ever had and I’m a service engineer! Over the years I’ve had Ford Transits, Vivaros, Merc Vitos etc., but this has been back to the main dealer 7 times for problems with the back brakes and twice now the turbo jacket has broken. The anti roll bar had to be replaced as did the clutch release bearing after 32k, which meant a complete new clutch, which Citroen said wasn’t covered by the warranty although it wasnt even a year old! It’s had three exhaust covers, which look like tin foil and keep cracking and a new steering pump due the bolts vibrating loose and falling out. It goes through brake pads in 17,000 miles if you’re lucky and burns oil like no tommorow. Do yourself a favour, avoid this van at all costs if your business relies on your van staying on the road!

Submitted: 13/02/2012 13:36:20

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Chris Barratt, Kent

Citroen Dispatch 1.6 L1H1 2009

2 star review

Not really impressed with the build quality at all. The Van has been back to the main dealer for 1). Driver’s window falling into the door when I wanted to open it. 2). Went into the dealer 5 times for the same fault as they just replaced the part rather than getting to the cause, which was a burnt out wiring loom. In the end they found it and replaced it, and to this day the heater still works. It’s now going in again because at 30000 miles the suspension has started to knock really bad! I have been told it may not be covered under warranty!! I can’t wait until the end of my four year lease on this van! The trouble is, what do I buy? All the new cars and vans seem to be poorly made these days! The only positive outcome of owning this van is I get loaned one everytime it goes back in for repair, so I can carry on working.

Submitted: 10/02/2012 10:35:29

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Chris Barrett, Kent

Citroen Dispatch L1H1 1.6 HDI 2009

2 star review

Poor quality materials, been in the dealership as window fell into the door, then the heater fan packed up. After 5 replacement controls, they finally found the problem linked to a burnt out wiring loom. Also been in for a recall on pas pump bracket. It burns oil, using a litre approx every 700-1300 miles and now I have knocking suspension! And why does the damn washer pump fuse blow every time there are freezing conditions! Changed it three times in a week! Apparently it’s a safety feature, not to over load the electrical system. Never had that before, on any car or van. All this and only 32,000 miles on it. The only good thing is Barretts of Canterbury are very helpful. Never again!

Submitted: 10/02/2012 09:00:35

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Leslie Dunne, Ireland

Citroen Dispatch 2009

1 star review

The van has had recall after recall for: Rear brakes, up take valve and some other valve? Now a power stearing fault, which is another recall. I have never in all my life been so upset over a van. I am thinking very strongly about going the full legal road with Citroen. The casing on the turbo is a bean can and complete dirt; A fault that Citroen want me to pay for. There’s rust on the back axel, which is so bad in a year or two it will not pass an Irl DOE cert. This is a fault ridden wreck and if Citroen were anyway honest, they would have put their hands up  and admitted they got it wrong, big time, and recall all of them! I will never, ever trust this company again. Sad, sad company shame on the Citroen name.

Submitted: 02/01/2012 19:51:01

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John Evans, Isle of Anglesey

Citroen Dispatch 2009

1 star review

Biggest heap of rubbish ever had!

Submitted: 01/09/2010 20:57:38

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