2008 Ford Focus reviews

Ford Focus 1.8 Diesel Style 2008

I bought my Focus in March 2011, it had about 33,000 on the clock and still had warranty cover until the November. After about a month or so I noticed juddering so I contacted my local Ford dealer who were frankly useless. I was assured a new fuel filter would solve this problem as Focus’ were prone to this if there was any dirt in the filter. This didn’t solve the issue. I visited another Ford dealer who wasn’t my local branch. They told me the software needed to be updated and this would solve the problem. As it is now six weeks out of warranty I’ll have to pay. But! And this is the painful part, I was also told the clutch release bearings are worn and it would cost me £1200 to replace. All this on a car barely over 3 years old and with now only 35,000 on the clock. I’ve contacted Ford customer service twice now as I think this is very bad for such a young car. As I anticipated though, I’ve had no reply. I previously had Peugeots and both of them exceeded 100,000 miles without anything so major going wrong. This is my first Ford and frankly I am appalled at the standard of them. Ford are not interested in even replying let alone offering any form of goodwill. I aspired to own a Focus as my father owned the mk1 version and it’s been perfect for nearly 10 years. Even he is disgusted by what’s happened with this car and, like myself, will not be purchasing another Ford.