10 February 2012
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CITROEN Relay reviews by year of make: 1999 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 Read all reviews
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DO NOT BUY ONE OF THESE VANS!! I’ve given it a 1 star rating because I can’t give it zero! I bought a second hand 08 plate in February last year with 64k miles on the clock. The vehicle came with a full service history and I had the vehicle serviced when I bought it. The van ran fine for approx 6 weeks and then out of the blue after one run it started to make a very loud banging noise from the engine. To cut a long story short I had the vehcile towed to a garage , the garage carried out a full forensic strip down of the engine and found the cause to be failure of the little end bearing in no.3 cyclinder. As the failure was proven to be mechanical failure I approched Citroen UK as the vehicle was still under the 100k mileage warranty. In summary Citroen refused to offer any contribution towards the repair as it was out of warranty by 6 weeks! Their customer service team were arrogant and completely not interested and the same applies for their dealership, Walker Farrimond in Nelson. In the end the van had an engine rebuild which has cost me £2500. I’d like to hear from any Citroen owners who have had similar problems.
Submitted: 24/01/2012 09:52:34
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My Relay went up in smoke yesterday, it had literally burnt to a cinder by the time the fire brigade left. The engine was switched off at the time and my employee, working as a dog groomer in the back, was lucky to escape alive. Prior to this I had a brake-calliper self destruct, resulting in a £900 bill and a starting fault that resulted in a near £1,000 bill for labour. The electrical faults are too numerous to mention. Oh yes, and a panel in the rear door was showing stress cracks!
Submitted: 25/10/2011 07:38:54
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I have given the van a 4 rating as the little bits that come up stop it being a 5. Bought new from Perry’s, wanted a twin SLD told 4 weeks delivery, took my deposit then rang me to say 18-26 weeks delivery so have a single side opening, not really what I wanted. Niggles that are not a problem but when they all get taken into consideration they get to be irritating especially when my local Perry’s service station only suggests radical and stupid pricing fixes. Factory fit extras, not factory fit. Front Fogs, not factory fit done at Perry’s look awful and it is a stupid button drilled into dash, did not use space for it next to rear fog switch. Alarm, not factory fit, again fitted by Perry’s a switch on dash drilled into dash. Tyre valves. I have had to have every one of these changed twice as the 60PSI drops to 40PSI and if you try to inflate above that air leaks from side of Valve at Rim hole. Perry’s refused to look at this had to have it done by Local Tyre Company. 2 more ready for doing again. Fuel gauge low level warning light - Needle just drops and light comes on when I go downhill, goes off when I then go uphill and needle returns to correct fuel level - Perry’s Fix NEW TANK as wiring is not available seperately???? Heater fan now only runs on low setting 1, but every now and then I get the really noisy full 4 running, it then goes back to 1 again for several weeks. Perry’s Fix NEW HEATER UNIT MOTOR as individual parts/wiring for it are not available seperately. Remote Central Locking Key unit, This jut seems to please itself when it wants to switch on and off, fed up of the times I have been driving along and alarm goes off and had to fiddle with key fob to switch off. Perry’s fix, NEW CENTRAL LOCKING UNIT as problem is with that not key fob??? Funny how it never goes off on its own when key is in office and van is parked up. Washer spray on Bonnet; one of the slide in pieces has fell out, Perry’s fix, Not able to buy just bonnet piece have to buy whole renew pack from WASHER BOTTLE out. Perry’s never seem to have any parts available everything is to ORDER ONLY, did not even have wiper blades in stock or replacement bulb for inside load area. The van is fine, done 50K no problems but the service from a Citroen Dealer is rubbish. Keeping my local scrap yard busy is a better option money wise, but if anyone has a suggestion for the heater issue would welcome suggestions.
Submitted: 25/08/2010 21:21:20
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Lack of power, black smoke coming out the exhaust for no reason, It’s just had its 40,000 service; anyone know the problem or solutions to repair without visting the agents?
Submitted: 26/07/2010 14:53:09
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I have had nothing but problems with our Relay’s. From clutches burning out to gearbox’s being replaced. We will not be buying any more. They are in Citroen’s work shop more than they are out on hire. We can’t strust these vans to do the job they need to do. Also, Citroen always blame driver error.
Submitted: 07/09/2009 09:14:56
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Bought my 08 plate van earlier this year from Evans Halshaw in Hull. It was a dealer demo, 1 year old, with 4k on the clock. Coming from a 04 plate Transit moneypit, the Citroen was in a different league in terms of toys and load space. I have covered just over 15k to date with only a few minor issues which were sorted by my local Citroen dealer, washer jet broke and an annoying squeak from the brakes were sorted under warranty. An amazing tank range and mpg at a regular 35mpg plus. This is a great van with storage everywhere in the cab plus loads of tie hooks in the back with a handy 12v socket at the back door, tyre tread still looking like new as is the paintwork.... will update at 25k service.
Submitted: 27/08/2009 08:51:18
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Best van I have ever owned. Had 2 Transits and they were possibly the worst experience of my life. Yes, I’ve had a few problems, namely: Windscreen washers blew apart, 1 recall for roof rack points, 2 new drive shafts, 1 new power steering pump. This sounds bad and maybe it is, however the dealer has always sorted my problems out and sorted a courtesy van FOC. Nice to drive, comfortable, 35mpg, spacious, well built!
Submitted: 10/08/2009 08:34:14
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I bought this van to convert into a motor home and did so with out too many problems... apart from the stainless steel door guide which seems to have flecks of rust on it - put this down to poor grade used. I have also had two tyre valves that leaked - had them replaced. Engine management light came on a few times, disconnected battery to reset it and have had no problems since. I have covered 16000 miles so far and have had no major faults the van has had two recalls one point when buying a new van always walk round it and check it it for damage as when I washing the van a week later I noticed a patch of tiny little holes on sliding door. I was surprised that it was filler and after jumping up and down I returned the van and got another door off the dealer. That is about it really.
Submitted: 14/05/2009 10:35:24
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Pleased with panel van motorhome conversion on Citroen Relay. So far so good 7000 miles fuel 37 to 38mpg. Do feel at times on limit of ability in reverse as if could do with lower gear although no judder etc. Can anyone tell me what parts if any are different on a Citroen van than on Fiat van regards drive train units from axels gearbox clutch engine or any differences at all. Regards Ray.
Submitted: 23/03/2009 10:36:02
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I’m leasing a Citroen Relay LWb 08. This van is currently on 28000 miles and the amount of work that has been carried out has shocked me and a part of me is glad that is on a lease. I have had a new gearbox and clutch fitted. The fuel pump failed, the brakes gave up on me and the driver’s seat has locked itself in the worst position going. Also, the most recent fault is that the exhaust pipe has snapped... this van is costing me £600 per month and if the truth be known its not worth £6 a month, I think the only good thing about this van is that it looks really smart; shame the engine is not as good.
Submitted: 11/03/2009 09:11:59
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From day 1 steering has been pulling to the left. When I reported it to the dealer their reply was "It’s down to the terrain of the road". It makes a horrible noise at the back when going over humps. Very poor for reversing, shudders quite a lot. Wing mirrors vibrate when travelling at 60+.
Submitted: 16/02/2009 09:38:05
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