2007 kia Magentis reviews

Kia Magentis 2 Litre LS CDRi Auto 2007

I purchased this car new in March 2007, and for the first two years or so I was pleased with it. However, at 13000 miles a warning light indicating and engine fault appeared coupled with loss of power while driving at speed on a (fortunately almost deserted) dual carriageway. The local Kia dealer firstly diagnosed a faulty diagnostic centre, and when the fault persisted a faulty emission control valve. These faults were rectified under warranty About a year later at 22,000 miles an horrendous noise under the bonnet developed, and a different local dealer diagnosed a failed Air Conditioning compressor. This fault was repaired at a cost to me of £900.00. Both of these faults were potentially very dangerous,particularly the failed compressor as it could have lead to failure of the drive belt and engine failure at speed with possibly fatal results. I contacted Kia Customer Services as although the car was three months out of warranty it had, as stated covered only 22,000 miles. Kia Customer Services replied to my letter in an extremely patronising and unhelpful way, and were completely unconcerned as to the seriousness of the compressor fault. They stated that as I had failed to contact them before taking the car to a (their own authorised) repairer they could not consider any help with the cost of repair. What possible difference contacting them would have made escapes me. I am therefore unable to recommend this car or Kia Motors (UK) Ltd Customer Services to anyone.