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2007 Ford Focus C-MAX reviews

Ford Focus C-MAX reviews by year of make:     2003  2004  2005  2006  2007  2008  2009  2010  Read all reviews

Henry Selley, Canada

Ford Focus C-MAX 2007

2 star review

Two months after purchase had to return our 2007 model to dealer as noise in right Rear was due to INCORRECT part being installed. Had all 5000km services done and then at 45,000km+ had major job done. About 12 months later parked car and went on holiday for 2.5 months and on return breaks had seized up. This cost additional $175.00 to fix. Just a month or so later had to take vehicle in to Dealer to have noise / knock in front checked.... Front End Job and another $600.00. The Air Conditioning which we used maybe 3 times does not work, that would take $350.00 to repair but Dealer was prepared to chip in 50% of that cost. The one Star in this whole affair. Each 5000km notes a checking of front end extensions, etc BUT I Seriously Doubt they ever checked them otherwise this front end problem would have been noticed earlier. Wrote Ford Canada... what a waste of time! After 3 Fords in a row this is my last insult.

Submitted: 12/09/2010 22:19:14

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Maizy, Lincolnshire

Ford Focus C-MAX Zetec 2007

1 star review

n May of this year, after saving for almost 2yrs I purchased a c-max from Ford dealer in Northampton. The day I drove it home my husband wanted to look inside the engine, the bonnet catch was broke, took car back the following week, given a hire car then picked up c-max the following week. I thought that would be the last time I had to drive back to Northampton, I was wrong in July I took the car back again because there was an awful smell like sewage/rust while driving, my husband also noticed that the front right tyre had worn on the outside, we had driven aboput 1000 at this point. I was told that the smell was due to bacteria in the a/c and they would de-bug it, apparently no fault was found with the tyre/wheel so the dealer changed the back to front, I drove away with a nearly new tyre on the front. End of August we have been to Scotland and back, the right front tyre has worn away in exactly the same way again, I have got to speak to dealer as I will not accept the cause of of the wear is "my driving" as we have driven less than 1000 mile, I do expect a tyre to last at least 1yr before being replaced, my previous car was a 52 Rover 45, never had any problems at all with my much loved rover. I feel the dealer has had my money and now they are not going to accept there is a fault with this god forsaken heap of junk. One thing I will say is Sale of Goods Act, not fit for puropose.

Submitted: 25/08/2010 00:12:32

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Garry Hill, Staffordshire

Ford Focus C-MAX Zetec 2007

1 star review

After driving Landrovers for 15 years I decided to get something a bit cheaper to run, so I bought a c-max with just 31000 on it . At around 2000 miles later the power steering has leaked all the fluid over my nice , fairly new drive. It’s not the car I thought it would be, and I will be going back to Landrovers shortly.

Submitted: 03/08/2010 21:48:17

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Alan Hurt, Cheshire

Ford Focus C-MAX Ghia 2007

3 star review

I have been a Ford fan for about 20 years and have had many models, mostly sporty RS/XR, but as I have grown older my needs have changed. I decided to buy a one year old 2L Desial Ghia in black, it was a nice car ran well and was a pleasure to drive ’til it came to the first service. It needed new rear pads at 20K because of that silly hand brake and two new front tyres on the same service. I questioned both items and was told it’s the way I drive; to wear out a set of pads in 20k my foot must have been on the brake pedal most of the time. Then at two years old my blue tooth failed on the radio, so I took it back under warranty and again was told it was my fault and the warranty did not cover it. In fact they had smashed it trying to get it out and had broken the fascia. I then had to complain 4 times over 5 weeks before they would admit the fault was theirs. Since then I have bought a SEAT ALTER XL, this car cost less then an equivalent Ford and the after sales has been so much better. PS I do not have the threaten to take this to court, because of the after sales service and Ford’s present pricing policy it will be a long time until I buy a Ford again.

Submitted: 05/07/2010 20:49:01

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Fraser Gill, Northumberland

Ford Focus C-MAX 2l TDCi Zetec 2007

3 star review

This is my second new TDCi C Max. I drove Citroens for years so it was a big decision to buy Ford. I tow and found that it had more pulling power. I had no problems with the first, but 4 weeks after I got this one. It was on the back of a tow truck heading west to Angouleme in west France. having stopped and failed to restart. I had it back in three days with the computer "reset" Two weeks later, whilst still in France it stopped again, but as I’d kept the engine running, but no acceleration, it regained its power before the breakdown service arrived. It was checked out at the dealer on my return but no problem was found. In April 2008 on my return from SW Scotland I lost the power assisted steering and was lifted home. A new unit was fitted on warranty. In October it went again, but I was able to drive it the short distance home and borrow my wife’s car to continue on my necessary journey. The following day it had corrected itself and when checked at the dealership, no fault was detected. This occurred again in December following heavy rain. This was outside my brother’s home and the problem had again cleared by the following morning. Nothing more frustrating that an intermittent fault, or is there... On January 30th, the day after another visit to Scotland, I put the car through an intensive car wash. After parking up, I found that the steering had again failed. I was in the supermarket car park with a boot full of shopping, which my wife had to take home by taxi while I awaited roadside assistance. It was taken to the same dealer where it remains. I like the model, but hate my model. I suppose my real gripe is with Ford Customer Relationships, itself an interesting expression. I use my car during the course of my work and my wife has her own car for her convenience, but mainly to visit her mother daily in a nursing home. I contacted Ford on their 0845 number and requested the use of a rental car at their expense. I was told that they could not do this without a diagnosis. My diagnosis is that my car is unusable through no fault of mine and is in need of specialised repairs. The dealer is unable to determine the fault and following contact with Ford engineers and following their advice have been unable to find the fault. My dealership has no car available, so we re-contacted Ford CR today to be told. No diagnosis, no car! This took 25 minutes to go nowhere, a little like my car you may think. I have no real understanding of car mechanics, but it did occur to me to mention that my car had been very wet on two of the occasions and they may look at water egress. My dealer says I can have a car for the weekend and then again from Tuesday next. I am going on, but I’m not expecting a "diagnosis" until after then! I am fortunate that we have a second vehicle that I have been able to use to carry on my work, or else I would have had to hire at my expense. Apart from the inconvenience and frustration, I realise that the whole set up is a bit of a sham and that customer care, once you have purchased a pig, doesn’t really exist. I will soon be changing my car and this whole experience of Ford apathy and lack of anything that resembles customer care, means that I will return to Citroen as my preferred option. I suppose the truly saving grace is that this has only happened whilst stationery or at very slow speed.

Submitted: 05/02/2009 09:14:31

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Peter Farr, Buckinghamshire

Ford Focus C-MAX Zetec Diesel 2007

1 star review

Expected to buy car tomorrow but read the faults submitted and I may not. Thanks for your comments, it was going to be a 1.6 as there would normally be only two of us in the car but would now consider a 1.8 or is it 1.9 Have they put the faults right on the 05/06/07 cars, or even the 08 plate, no answer no buy.

Submitted: 28/03/2008 09:27:22

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Dimitrios Vogiatzis, England

Ford Focus C-MAX 2007

5 star review

I’m really surprised to find continuously on the Net reports about this car.As an owner I’ve never had any real problems with my 2.0TDCi C-max.As a matter of fact I’ve started to believe that all this kind of malfunctions appears to cars made in G.B. I clearly remember that before ordering my car I asked them where it’s been made and the answer was "Colonia,Germany."I’m really sorry to believe this but till now all bad reports come from U.K. However,those men in Ford should have do ne something in order to save the company’s good profile.Looking forward to read any comments on my report. Dimitris, Hellas

Submitted: 14/11/2007 10:35:27

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