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2007 Citroen Relay reviews
Citroen Relay reviews by year of make: 1999 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 Read all reviews
Roger Atkinson, Westmoorland
Citroen Relay 2007
What the people who are so called manufacturers (I use this term very lightly) do not understand is that we poor common people have to use these vans for our livelyhood. They have in recent years proved to be very unreliable, flimsy and basically not fit for purpose. I say this after driving Citroen Relay vans for over 12 years. Do not buy one you will have nothing but trouble.
Submitted: 31/12/2011 09:36:03
Mike Lock, Cumberland
Citroen Relay MWB 2007
I’ve driven many vans over the past 20 years in my work and privately, I’ve personally owned transits as they were always cheap old donkey’s and parts a plenty. I bought this Citroen off a mate who only used it privately for his racing weekends, which meant it has been parked up more than it has been used. It had 16,000 miles on it when I got it 2 years ago and now has 37000 on it. It did a run to France and back last August, which was about 1200 miles in 5 days. It managed the trip but the jockey tensioner wheel started squealing when we got there, so fingers crossed all the way back, it made it without getting worse, but had the cam belt and tensioner changed as a result when we got back. The paint has faded on both sides along the load section, the paint is also now peeled all over the roof back to the primer. The paint is c**p without a doubt, compared to all the other vans I used/owned/driven. The rear shocks have now started leaking which I am doing myself shortly. Performance is good for a van of this size, and the fuel econ is fairly good. You can tell this van is built to a cost, I can’t say that I trust it 100 percent, despite it not having actually let me down yet, I hope I haven’t now tempted fate on that one. New battery last year also, full service by a mechanic friend, who says the van is still in very good nick mechanically and structually. So I hope I get a few more years out of the old girl yet, but I’m not expecting them to be totally trouble free!
Submitted: 30/04/2011 08:48:29
Katie Page, Powys
Citroen Relay 2007
I seem to be having a problem with my van which is causing me to have lack of power of only up to 20miles per hour at times! It has been to Citroen on the machine and found no faults! I have been told by one person this could be to do with the egr valve ?? I’ve only recently bought this van 3 weeks ago and this has happened to me three times in two weeks. Apart from this problem the van is a nice drive! fingers crossed for the rest of my time with it!
Submitted: 25/05/2010 21:20:52
Peter Wallwork, Lancashire
Citroen Relay L3 H2 2007
I have a 2007 relay with 150,000 on the clock. It had a new steering rack at 50,000 new engine at 64,000 and has had 3 egr valves and today the fly wheel has had to be replaced, but I have had good service and it is the best van I have driven. I have just ordered 2 new Relays, Sprinters are too dear and their payload poor, Crafters drink fuel, my Transit is in the garage more than on the road and my Iveco loves the back of recovery trucks.
Submitted: 06/03/2010 13:52:34
J Dawson, Essex
Citroen Relay 2007
The van drives well, looks good and there’s plenty of load space, BUT! the roof rack the citroen dealers put on has ripped the roof so that rain comes through the 4 corners of the van. Reported fault to dealership and was told to take it to my nearest dealer, they told me the warrenty would not cover it, as it should have had roof struts put in place for the recall. Went back to dealership and they told me it did not need them, spoke to Citroen uk, they confirmed there was a fault and that i recieved in my welcome pack a letter telling me to have the struts done? What letter? Funny it took them 3 days to get back to me. Went back to dealership before Xmas and that was six now no call back!!!!! also sometimes when it rains the wipers dont work, and I’m also experiencing flat spots on acceleration...Dont buy, lease and make sure you’re covered unlike me.
Submitted: 27/01/2010 19:34:11
Mr A Sparkes, Warwickshire
Citroen Relay L2H2 202hdi 120bhp 2007
This is my 2nd Relay & I can only speak from my own experiences. I have covered 80,000 miles in 2 1/2 years WITHOUT FAULT, I look after the van & don’t drive it to the rev limits, just let the engine torque do the work. the only visits to my dealer have been for the 3 services required so far & a couple of tyres along the way (punctures) MPG is great & I have seen 40mpg, but generally get 34 - 35mpg. I looked at Sprinters & Transits recently as I am due to replace this 1 soon & the Sprinter was over £100 per month dearer to lease (full contract Hire) & the Ford was £40 per month dearer. Weight capacity is important to me & with the lwb Sprinter weighing over 2.5t there is only 1t load capacity; the Citroen has almost 1.5t capacity. I have just ordered my 3rd relay!
Submitted: 26/01/2010 20:25:00
Michael Clay, Yorkshire
Citroen Relay 2007
I am a haulage contractor and am currently testing said vans. Peugot and Fiat are the same, all copied. The van run at max speed, ie floored all day 14hrs at -00mph constantly looking for law and cameras. Carries weight well on springs, I loaded 3000kg on. The fastest and nippiest vehicle on the road, best for comfort and stowage. I am by trade a time served engineer and have repaired all my vehicles, 100’s over the years, including my Bentley turbo. My conclusion is 1.build quality has become worse over years . 2.computers ,electronics,not perfected and create problems. 3.looks nice only,engineering poor 4.a throw away vehicle when broke 5.DONT GET ONE RUBBISH 6.MERC SPRINTER best. Must be a nightmare for you none mechanical people. P.S. be aware dealers only want to sell these vans not fix them and mechanics know they are s**t.
Submitted: 11/12/2009 23:00:28
Scott Stimpson, Somerset
Citroen Relay L1H1 2.2 HDI 2007
I purchased the van because it test drove lovely, and was in my price bracket. Faults: stereo broke in first few months, van broke down completely in first 8 months,faulty starter motor, Windscreen wiper motor broke down in year two, numerous recalls by manufacturer, top layer of paintwork peeled on front bonet in year two. It also goes through brake pads and disks as the warning light comes on after the disk is scratched. Also the warning sensor is only on one side of vehicle. It is best to change brake pads at about 18k miles to be safe. My van also broke down again due to the fuel management system failed leaving it pumping out black smoke and stalling. Another minus point to this van is the steel used is very flimsy on the van,no strength to it; they had to recall the van to strengthen the roof struts. Basically, buy any other van but this one. I cannot rely on this vehicle. And I’m dreading the bills when the warranty ends.
Submitted: 15/11/2009 14:16:02
John Stansfield, Lancashire
Citroen Relay Panel van 2007
I’ve submitted a review before but thought I just might update; which might help someone else. Firstly I took the van for first service (£250), I took to main dealers because the steering started making a noise when turning right or left and seemed to pull to left. I was convinced it was top of suspension struts, it wasn’t, it was tracrod arm on drivers side. They replaced it on warranty, no problems any more. But then I turned the engine off one night, tried to start it next morning, no chance. It turned over but would not start. I rung Citroen breakdown cover only to find out it only has 12 months cover. When I bought the motorhome in 05 it had 3 years breakdown cover, lesson there for me. Anyway, to cut a long story short, I checked fuses in van on drivers side they were all OK. That left the main fuses under the bonnet on passengers side; I checked all the main fuses, the fat ones, no fault there. Then I found it was a twenty amp fuse, one of three which supplies power to ECU. I replaced it and it fired up straight away but the problem is that the fuse box is covered with a plastic top with 8 mm nuts so at the side of the road you wouldnt be able to fix it and you would be stranded. I now have 8 mm socket on screwdriver and torch just in case. That’s about it for now.
Submitted: 13/10/2009 09:01:42
Jim Bruce, West Lothian (Linlithgowshire)
Citroen Relay 2007
I have two of the new Citroen Relay’s and if I could come out of the financial ties I have with them I would do it yesterday... Nothing but problems... Warranty issue after warranty issue and the thing that costs the most is the hiring of a replacement van whilst waiting for warranty approval... then parts to arrive and finnally getting it sorted for the next problem... Faults so far are - side sliding door sensor; side sliding door operation not closing properly; exhaust catalyst; both vans back door hinges starting to rip at hinge mount; front door hinges clicking; heater does not work; knocking noise in engine at 77000mls; timing belt change due at 100000mls; paint cracking and peals very easily. These are a few of the problems. I would understand if it was a one off but when you see it happening to both, not nessarilly at the same time as one van is 64000mls and the other 77000mls. one can see the problems repeating themselves. Cheap van = cheap quality obviously... I have got a Mercedes Sprinter on 190000mls with less problems... come on Citroen, work it out.
Submitted: 23/09/2009 08:47:05
George Brown, Durham
Citroen Relay 35 HDI 160 LWB 2007
Van purchased in April 2007. Nice cab and good to drive till the problems started. Spare wheel carrier would not work - lost days of work getting it fixed. Had accident van in repair shop 10 weeks waiting for body panel. Side door warning light kept coming on - still disconnected. Starter motor has been replaced twice, off road 3 days both times. Back door been replaced as 2 cracks appeared in it, days work lost again. Waiting for this door to be replaced as same 2 cracks appeared in new door. Side door hinge had to be replaced. Steering rack went, off road another week. Charge light stayed on garage said it needed alternator took 4 days to fit , just the same then said it needed wiring harness another 3 weeks off the road. Day I picked it up fuel gauge was not working took 3 more days to sort out. Got van back it now uses 1lt of water a day - I’d never used any in the previous 2 years. 10 days later the clutch has gone. Up to now I’ve spent over £2500 on van hires. Phoned Citroen UK to complain but they say it has nothing to do with them.
Submitted: 23/03/2009 09:15:38
Adrian Sparkes, Warwickshire
Citroen Relay 2.2HDi L2H2 2007
Traded in a 2003 Ducato. It is a good van, nice and quiet and very comfortable cab, mine has a/c & factory bulkhead. Fully adjustable seat and steering column makes for a perfect driving position with lots of space for stowing odds and ends. Good access to load space in the rear, MUCH better to step intro than any RWD van (e.g. Sprinter, Transit, Iveco). Mercedes dealer could not get anywhere near the contract rental I got from Citroen & the van has more spec that a Sprinter too. Great on fuel too if driven carefully, I can get almost 40mpg! & average 35+mpg. Only real criticism is with the mirrors as they are not as good for vision as the previous models. Good all round reliable van will have another one.
Submitted: 19/03/2009 09:47:21
Alastair Elgey, Yorkshire
Citroen Relay 3lt Relay 2007
I have the 3lt Relay which has now done only 21k, I have a problem with the clutch slipping. I have been told this could be a problem with the duel mass flywheel, is this a common fault?
Submitted: 24/02/2009 09:26:54
Dan Curtis, Dorset
Citroen Relay 2007
Van purchased in June 2007, new clutch fitted June 2008 at 17,900 miles. Now its back into Citroen for ANOTHER clutch at 28,000 miles (Jan 09). I have noticed other people have had juddering whilst reversing which is why I’m wondering if its a common fault, not purely driver error as has been commented by Citroen UK?! Oh and plus several software updates when it has been into Citroen!!
Submitted: 06/02/2009 09:03:13
Lee Rumney, Yorkshire
Citroen Relay L2 H1 2.2 2007
I needed to change my Merc Vito for a wider vehicle, so having spent some time and measuring many interior widths decided on 2 - the Merc Sprinter or the Citroen Relay 3. However, Merc dealer failed to ring me back so the Citroen Relay was ordered. I opted for special order paint and lots of extra’s. Having waited 3 months for the vehicle to arrive and then it needed a full respray I should have stopped at buying it then. Vehicle then arrived another month later and wipers didnt work, fuse had blown, so checked the rest of them and all fuses were put in wrong (come on... 30amp fuses protecting 10amp circuits) How dangerous is that? A week later at 1am the horn decided to go off while I was in bed and then burnt out setting the loom on fire (tried disconnecting the battery in a hurry, you need tools to lift the floor up to do this). A week later the van broke down twice, waited 3 months for a temp repair. Egr faults every week, dash trim falls off, clutch judders in reverse, gearbox crunches in 3rd, it rains inside the van (could grow tomatoes in the back). Brake pedal decides to hit the floor randomly, paintwork is now peeling off. Smokes like my Grandads pipe, engine rattles louder than a baby on steroids, fuel consumption 26mpg, poor heating. Why oh why do they fit black mirrors and grey bumpers. I have had quite a lot of vans over the years and this has to be the worst van I have ever had. At the moment it is back in the garage for more repairs, this is 10mins after they brought it back after been away for 3 weeks. The van is generally very comfy and has a real nice driving position, loads of carrying capacity and thats about all. I do hope Citroen can sort all the major faults with these vans and I’m sure they will.
Submitted: 02/02/2009 10:41:46
Roger Atkinson, Westmoorland
Citroen Relay H2 L2 2007
Improvement over old model, however poor build quality, dealership backup and understanding will have me looking for alternative manufacturers when replacing this vehicle. 1. Washer jets failed to work correctly from new. 2. Rear door button releases fell out 1st time used. 3. Door mirrors vibrate and rattle at high speed. 4. Drivers lumber support failed with a loud bang while negotiating a roundabout (at 5000 miles) 5. Stitching in duel passenger seat started coming apart which is hardly ever used.(at 7000 miles) 6. Sat nav failed to work (at 11000 miles) 7. Cooling system fractured a pipe and lost fluid (at 13000 miles)
Submitted: 30/01/2009 09:27:31
Darren Allen, Yorkshire
Citroen Relay h1l1 2007
I am with David Bamlett on this - mine is just over 12 months old and I have had it in every month for one thing or another. It’s had an egr problem for the last 12 months and Citroen say it’s nothing to do with them. The van is on my drive and not running at all. Citroen should look after the people that have their vans. I WOULD NEVER HAVE A VAN FROM THEM AGAIN!!! Looks like mine is going to take a court case to put it right...
Submitted: 19/01/2009 09:19:11
Simon Ford, Devon
Citroen Relay L2 H2 2007
The New Relay offers a higher level of comfort and specification than any of its competitors. ie: the driving position, cab layout, storage compartments, cd-rds radio and free sat-nav are nothing short of superb. The low rear-loading door height is also top-class. However, the problems with this vehicle are build-quality, reliability and after sales service. I drive approximately 1000 miles per week and have previously used Transits, Merc Sprinters or VW’s but was attracted to the Citroen by positive professional reviews, the enhanced cab specification and competitive pricing. After just 10000 miles I required AA asistance to repair a fractured coolant pipe. A temporary repair lasted a further 5000 miles without any problem, until a Citroen replacement could be sourced. This lasted only another 8000 miles before again fracturing in an identical weld position. The AA patrolman who made the 2nd repair advised me not to replace the part as he had recently been called to three identical failures. Interestingly, the temporary repair has now lasted twice as long as two genuine parts combined although Citroen deny there is a fault. From time of purchase, the door hinges and door release quality was poor. The drivers door was difficult to close without force (until the retainer fell apart). The side loading door generates an alarm in the cab to indicate an imaginary open door and, additionally, prevents the central locking from working. The rear door releases fell out in the first week of ownership. Again, from time of purchase, attempting to reverse up any sort of incline will result in either excessive judder or clutch-burning. After approx 25000 miles I noticed a grinding noise from the steering column when maneuvering at slow speeds. According to Citroen, the vehicle is unsafe to drive and requires a replacement steering rack. I was not aware that a steering rack is required at 25k mile intervals! If you want a comfortable driving position, well laid out and high spec cab then buy a Relay. However, if you would prefer a reliable large panel van that spends more time on the road than in the workshop, then buy anything else!
Submitted: 27/05/2008 16:08:18
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