10 February 2012
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volkswagen transporter reviews by year of make: 1992 1994 1996 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 Read all reviews
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I had a few issues when I first got the van and after a few angry calls to various dealers I got it sorted under warranty. Since then it has run like a dream. You must make sure it has a run on a motorway every couple of weeks, or the DPF will clog up. The van smells of parafin when regeneration occurs. This isn’t a VW fault, European law states that all vehicles must mave this DPF! The cab is a nice place to be, a bit bland, but everything is where it should be and does what it should; I had a Vito before this and could never work out the AC or CL system. I have the 2.5l 174bhp model, and it pulls like a train. On a run (60 miles +) in 6th gear at around 70 mph it will return about 35mpg, drop the speed by 5-10 mph and you will see 40mpg. Around town expect 25mpg, this drops considerably if you floor it everywhere!! I have a SWB version, I can just squeeze 8’x4’ sheets in the back, although if you carrying these on a regular basis I would go for a LWB. Mine has been converted to a 6 seater with windows which really has made it a versatile vehicle. Overall I would recommend it. I would buy another one without hesitation. I know at least 8 other people personally who have these vans in various engine sizes and not one of them has had a problem either ;-)
Submitted: 28/09/2011 10:07:09
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Bought this van new in 2006, Best Van I have ever had, goes like the proverbial s*** off a stick! was good for 125mph but got cold feet after that, and the engine was still gunning for more. Cost a mint at £22k, but can honestly say was worth every penny. Had a T4 and was the biggest pile I had ever had and vowed I would never buy another VW, but bought a Ford Transit to replace it with and that was just as bad, drivers seat back collapsed and was on the 4th seat when I sold it after 3 yrs, was delivered with a seam not welded in the roof and Ford garage couldnt find where the water was coming in, eventually I found it, then needed a fuel pump. I moved onto the T5 and as I say great van, the only downside was it didnt like tyres, fronts were replaced at 12k religiously. Mpg for a van this size wasn’t bad and returned 28 round the doors and 32 on a long run, I suppose if I hadnt enjoyed driving it too much and kept my foot off the gas could have done better, was written off in December. Was going to replace but insurance company offering very poor settlement, so can’t afford £24 + vat to replace, don’t know where I go from here, :-(
Submitted: 25/04/2011 11:09:14
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I bought this Transporter shuttle minbus new in 2006 and from day one was an absolute headache; electrical faults galore, oil leaks, when the warranty ran out. I’ve replaced the turbo, intercooler, clutch and flywheel, power steering pump, drive shafts, you name it I’ve replaced it! I even replaced the engine at 157000, at a cost of £4000 at VW dealer, however I didn’t use the dealer from which I bought it, their after sales service was terrible. Avoid Transporters and avoid Donnelly Motor Group in Northern Ireland.
Submitted: 25/01/2011 10:20:55
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Bought late 2006, had vibration from auto box, took to VW who could not find any problems, said it might a separated tyre. Changed all my tyres but still had the same problem. Took back to VW who said it could be the drive shaft; three drive shafts later, gearbox valves replaced, still the same. Then a new gearbox fixed the problem. Next was the engine management light on 7 times; exhaust manifold leaking exhaust fumes into cab. Have replaced rear brake callipers, replaced water pump, two turbo’s in three months, two wish bones, rear heater packed up, rear and front shocks, heated mirrors stopped working, three arm rests, passengers seat belt. Spent more time in Volkswagen than on the road. I don’t think they could do any thing to make me buy another Volkswagen, which is a shame because with 8 seats and all the luggage room they are the perfect for the job. And to finish the engine management light has just come on again! Thanks to VW I’ve never been so poor.
Submitted: 10/10/2010 21:49:08
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I purchased this vehicle in June 2006 and from the moment I signed the paperwork I have had nothing but grief with this vehicle. From the non-existent assistance and service from the dealership, Darryl Twitt Volkswagen in Shepparton Victoria here in Australia to the endless issues of failures and reliability with the vehicle. The first issue was with the auto trans. Faulty from new. It would always hunt up and down through the gears when I had the cruise control on, not fixed until 45000km service. Door handle covers breaking/falling off, trans selector button flying off after pushing in to change gears, other interior parts/fittings falling off, annoying vibration in heater box from new, still there after 10 attempts to rectify, still there with 103000 on the clock. Cracked exhaust manifold, alternator totally failed leaving me stranded, drivers seat foam collapsed at 75000, replaced. Cloth trim on drivers seat wore through at 101000, was only replaced at 75000, had to pay was told "normal wear and tear"!!!! The battery keeps draining after parking over the weekend, am told there is "normal" current draw of 100mA, this doesn’t explain why the battery STILL drains over the weekends. Control arm bushes totally worn out at 101000. Now after paying nearly $2000 for the 105000 service along with the seat replacement and control arm bushes, I picked the vehicle up and was given a separate quote and told the turbo actuator is leaking and requires a whole new turbo at $3660. If I had known this at the time of the service I would have just driven it into the river. It’s quoted trade in price is $15000, I have spent $3000 on it in just the past 6 months alone. Having said all this VW up to date have been fairly helpful with some goodwill repairs after the warranty ran out but as I obviously require the vehicle for work, it has probably been off the road for a total of 6 months out of 4 years I have had it. Everyone rubbishes the Australian vehicles but I have a 6 year old Ford Falcon ute and have had nowhere the issues of this vehicle. Will never buy another Euro vehicle again!!
Submitted: 15/08/2010 17:24:22
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Wanted a T5 for ages, though wish I’d never bothered. Bought it from a VW dealer a year ago, it had 20k on the clock. So far it’s had a new gearbox, new drive shaft, new windscreen wiper motor, new ecu,and now the driver’s door handle does not work and it will not start when the engines hot! Booked in again with the dealer next week. I am sure there are other things I have had done to it but to be honest its been to the dealer more times than I can remember. The interior just falls to bits, and the ashtray/cup holder makes me laugh every time I use it. Complete junk. Basically it’s a complete load of rubbish. Had nothing but trouble with it and would never buy another VW, which is a shame as it’s a great looking van. Apart from the looks its got nothing else going for it whatsoever. It even drives like a bag of s**t ! Take my advice, don’t buy one.
Submitted: 14/07/2010 15:55:24
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70,000 miles in comfort, then the oil turned to mayonnaise. £1,300 later and the oil is still turning to mayo. I’m sure the garage did what the bill says and change the oil cooling element in the sump. However, either that wasn’t the problem and I’ve been ripped off or, well, it couldn’t have been the problem. How can I be losing a litre of water through the engine every 200 miles. VW, designed to fail or what? I thought I’d be getting something that would see the kids through to college.
Submitted: 05/06/2010 20:55:48
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30,000 miles and I also have had the dual mass flywheel for a princely sum £900. Very very unimpressed, particularly seeing that this seems to be a common design problem. Not exactly inspiring confidence for a 4 week trip around Europe this summer.
Submitted: 12/04/2010 09:30:35
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Bought second-hand from a local VW dealer, with 28k on the clock. Test drive was fine and other than the price tag i was convinced it would fit the bill... Took the gamble and a year down the line I wish I hadn’t been seduced by its styling & peformance credentials. Problems: 1) Not very economical, but managable considering its around town driving - Av. 450 miles to a tank (if riding the torque all the way!) 2) On sweeping corners (lefts & rights) the driveshaft generates a metallic rotational grinding noise - sometime barely audible, but ALWAYS felt through the accelerator pedal as a vibration!! Drove with VW mechanic and sod’s law not a peep!.. Local dealer has checked & found nothing wrong, - VERY convenient for them as I’m outside warranty now! 3) Shortly after 30k it has developed an INTERMITTENT accelerator issue whereby from 1st gear as I press CLUTCH to change up to 2nd there is a SHORT SCREECHING NOISE, then as I work up through the gears the the TURBO becomes abnormally loud (like a whale has just surfaced under the bonnet!)... Engine feels like a bag of nails and creates A DEAD SPOT ON THE ACCELERATOR which when pushed past suddenly slaps the turbo in the face thus snapping the van forward... Worst of all, my annoyances with the van are intermittent which as you likely know mean they’re as predictable as the weather... If VW won’t help then I’m left no choice but wait until the van ruins itself. You may argue my driving style etc., doesn’t suit the van, however I’ve had the DPF light up twice and both times the manual procedure has resolved this, so I can’t be going far wrong if at all... Back to the drawing board VW. I feel robbed. Lets hope the new face-lifted range has addressed these reputation-damaging issues.
Submitted: 11/04/2010 08:55:57
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Hi! I bought t5 transporter 130bhp 2.5cc only 4mths ago. Sept 06 having a lot of problems with particulate filter, paid £180 having it regenerated. VW say it’s because I do town driving, this happens every 4weeks, tried driving it as in manual but no joy, light still on, can anybody help with problem??? I do like this van otherwise, cheers.
Submitted: 28/03/2010 15:01:52
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Not very happy with T5, cruise knackered, offside drive shaft went and had a job to get goodwill from VW, now I have problems with rumble from steering and coolant leak and quite loud rattle from offside engine area. I have 2 driving hols to France and Spain this year and I would not trust it as far as I can throw it. T4 was ten times better. My advice when the warranty is upis to get shot of, a VW warranty after 3 years is so expensive and now I know why. I will be hiring something else for hols and getting shot of shortly.
Submitted: 01/03/2010 10:51:05
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I bought the van second hand from Euro Vans at Eastbourne, nothing but trouble, poor starting, turbo not working, typical bad news story from VW. Why do people say these vehicles are so good? Bought a Toyota Hiace, no problems at all.
Submitted: 22/02/2010 20:35:13
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I purchased my van a year ago, it was nearly 3 years old with 100,000 on the clock. Trouble free for 12 months, clutch has just gone. £900 bill for new clutch, fly wheel and slave cylinder from Mr. Clutch. Had a Renault van and a Peugeot van before which weren’t as nice to drive but never had repair bills like this. Very concerned now about future reliability and costs. Also when the steering lock is on full when manoeuvering there is quite a bit of juddering. Service is now due. If this is another large bill I don’t think I will keep this van long term, instead of the planned 5 years. Shame because I like driving it and it’s perfect for my job.
Submitted: 03/02/2010 09:47:26
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I live in South Africa and work in Botswana and Zambia. To date this is my favourite car. Equipped with Seikel Dakar suspension and 16" wheels, the body clearance on the sides is an awesome 300mm! Actual under-vehicle clearance is probably >260mm. Also fitted is the (expensive) diff lock and a dual battery system. I use this vehicle to work in lodges in Botswana including the Makgadikgadi Pans. A guide that works on the pans was complimentary of it’s great off road comfort and was surprised at the ability in mud and sand. Although I drive the car enthusiastically, the return at the pumps is favourable for it’s huge size. A careful drive will return about 30mpg, which is not bad for a 2 ton 4X4 brick! I believe the 2WD is a lot more frugal. Very proud at the moment as the T5 engine, inherited from the R5 Touareg, is currently powering the 1,2,3 domination of the Dakar as at stage 9 on 11 Jan 2010. My 112CDi Vito cannot compare with this superior vehicle.
Submitted: 16/01/2010 22:55:32
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I’m on my 4th Transporter and it’s the dearest at £27,000. I’ve never had as much trouble with a vehicle ever. At one point it was in the dealers for 7 weeks with a fault they couldn’t find. As I write this I’m waiting for a return call from the dealer regarding my 2nd Turbo that went nearly 3 weeks ago. It’s had so much go wrong I can’t remember half the problems, but there have been at least 20. I’m seriously thinking of changing my van but not VW.
Submitted: 22/11/2009 14:39:52
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I bought a 1.9 102bhp t5 when it was 15 months old and initialy I was very impressed with it but then couldn’t get into any gear with out crunching. I took it back to the dealer and they changed the gear box oil and all was ok for a while. Next it started to wobble when doing speeds of 42-60mph. I took it back to the dealer but they couldn’t find the cause. It continued to wobble so I took it back again and this time they put a new steering rack on. This didn’t solve the problem so made another visit and this time had a new gear box fitted. The problem was still there so another visit to the dealer and a new drive shaft on the driver’s side has been fitted but this still hasn’t fixed it. The 3 year warranty is up soon, what do i do??
Submitted: 15/11/2009 19:20:08
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I have just bought a T5 56 reg Transporter. With only 52,000 miles on the clock, what could go wrong? In 5 weeks of ownership I’ve had to fit a new clutch and flywheel, front shocks, tailgate light,it’s been bad at starting and now it’s in for a central locking fault. The dealer had the van for 4 days this time and they still can’t locate the fault on the central locking. The van is of poor build quality but the service from the dealer has been very good though.
Submitted: 06/11/2009 10:04:49
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I love my van and really look after it, it has always been serviced by the main dealer and I very rarely drive it hard. It just keeps going wrong. I’m on my 3rd gearbox, I had a knocking from the steering column and a leaking sliding window within 60K. Luckily it was all fixed under warranty by the main dealer with the minimum of fuss. Its now out of warranty and has covered 75K and has kindly just spit out parts of the turbo into the intercooler. The Turbo alone is £1100 from VW so I’m expecting a £1500 bill. Also the heater controls are jamed so they will only work on the window, haven’t priced the repair on that yet but its got to be in the region of £200-£300. Its such a shame these great vans are so costly to keep on the road. When its out of warranty it will cost the same as the monthly payments on a new one to keep on the road, should I go and buy another one?
Submitted: 18/09/2009 09:30:57
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First of all, rapid, it really does drive well. I’ll give 2* for that plus Smith Knight Fay Manchester have looked after me. Problems- electrics went within two weeks, wing mirrors folded in, no indicators etc. 5 visits to workshop for low break fluid. 2 slave cylinders, 1 turbo, 1 clutch, another electrical unit that stopped it from starting. VW reliability? Van has only done 30k.
Submitted: 30/03/2009 10:00:19
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Hi, sounds like some people get a bad van. I bought my van brand new in 06. I’m a same-day courier, this van has been exellent. The amount of problems I can count on one hand, it has just clocked up 195,600 miles and has been fitted with its first set of discs today. In the past it has had a rear wheel bearing which it didn’t need as the noise was wrongly diagnosed; it turned out to be a tyre. At 125000 miles the turbo went, this was replaced as part of the 2 year unlimited mileage warranty. The only other money spent on it is oil and servicing. I have had various vans in the last 15 years of courier work, my last one was a old shape caddy in which I did 312000 miles and was very good. This has led me to buy another VW. Renault, Vauxhall, Citroen and Ford are not in the same league, guys at work drive various vans, most of them crap, you get what you pay for believe me. Hope this helps anyone considering buying VW.
Submitted: 18/02/2009 12:49:02
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I bought my van from new and the road tax has doubled in the last 2 years because it is registered as a diesel car. I have spent all that time trying to get the details on the log changed. DVLA can’t alter the details, VW won’t alter the details. They say because it has extra seats it has to be classed as a car. I was not told at the time of purchase that although I was buying a van, it would be registered as a car and I would be spanked for road tax. The really frustrating thing about this is that some vans are registered as LGV’s - it’s just pot luck who enters the details on the registration document. I would like to hear from anyone who is experiencing the same problem or from anyone lucky enough to be registered as LGV. Let’s get this problem sorted - Watchdog here we come!
Submitted: 09/02/2009 09:07:52
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I bought a Transporter Kombi T30 104bhp with 105,000 miles already on the clock. An ex VW Service Vehicle with full VW History. Well, I’ve had none of the disasters that seem to be mentioned in these reviews except a slight intermittent power steering problem. It fails randomly and I only notice it once a week for a few seconds. Other than that it drives superb. It wont accelerate at low revs, especially in second gear, and its not the fastest of models but it does accelerate reasonably well and on the motorway it will cruise as smooth as silk at 80/90mph. I expect a lot from any vehicle I buy and if it doesn’t perform it gets the chop ASAP but this is a pleasure. I drove a Merc Vito 110 to compare before I bought the VW - dreadful driving position and as you may notice on a lot of Merc Vitos... they are rust buckets on wheels. I am a fan of VW/Audi but I was passenger in a Renault Traffic Sport recently and jeez, that thing flew like the wind. Noticeably very quick, and a Vauxhall Vivaro 115 crew cab (all done up with tints and alloys/ lowered) blitzed me at the lights few weeks back.... So...confused?? I am.
Submitted: 19/01/2009 09:26:20
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My window van costs me £220 for six months duty, seems excessive for van with 130 ish HP. If you have a window van of similar spec what are you paying in duty and is it classed as a diesel car on your log book? Could you let me know. Fairly pleased with the van, funny flat spot now and again, in traffic mainly when on and off the gas around 40 to 55 mph, when this happens the engine fans run slowly after the vehicle is stopped, engine temp stays at 90 and the exhaust smells very hot!. Lights also flicker slightly when it happens at night?? VW have updated the ECU but it happens around twice a month? No fault codes show apparently. When the engines going well it goes like a rocket, stiff T32 springs are hard at slow speed but it corners very well at speed and stays flat without roll. Buy another? Not sure.
Submitted: 11/12/2008 12:24:30
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Had absolutely no problems whatsoever with my T5 after 20,000 miles. Would like to comment on a review by a previous reviewer SHAAZAD HASSAN from LANCASHIRE who reports he has had problems with the diesel particulate filter. It is a common condition T5 drivers encounter apparently, but you will only experience this if your constantly doing short journeys & not allowing the engine to reach running temperature, which you should be doing whatever vehicle you drive! The filter will get clogged with the worst of the ’cold engine soot’ constantly on short journeys & will resort to safe mode. Running temperature on my van is achieved after 4-5 miles driving on A or B roads which I’m happy with, also considering the filter is the main reason my vans emissions are so low, costing me £120 for 12 months road tax!
Submitted: 05/11/2008 15:07:43
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Superb van. Yes, a few niggles like a new steering coupling and leaks from windows and rattles but nothing that can’t wait until next service each time. The 174 engine is a joy - power and economy in equal measure. 40k miles now and very reliable. I cannot imagine a better all round vehicle.
Submitted: 17/10/2008 16:25:39
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Hi - husband bought one of these about 2 years ago - last Christmas it broke down and had to be taken to dealer with a turbo problem; it stayed there for 3 weeks as parts had to be ordered in (must have been coming from the moon)!!! In September past it went in for routine service and it was discovered that it needed new steering rack. This van has only done 31,000 miles - does not get any driving abuse whatsoever - have rang customer services but may as well have been talking to a brick wall!! Can’t afford to change this van but we probably have to. Absolutely disgusted with this service.
Submitted: 14/10/2008 11:51:22
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Mine is coming up to 3 years old and the end of it’s warranty. Initially I was delighted with it. Very comfortable, bags of power and torque and if I drive it carefully I can get 36mpg quite heavily loaded with tools and equipment and a rather heavy false floor and drawer arrangement. Early on I experienced intermittent toughness in the steering at high lock. At it’s first service at nearly two years old I was told I need to take it back for a factory recall on one of the steering linkages. Today is in VW van centre having a new water pump and power steering pump fitted together with a burst hydraulic hose in the steering system. They’ve had it for two days now and it looks like I may not get it back today as they don’t seem to stock many parts. From all the reports above I’m starting to fear that this could just be the beginning of some more expensive repairs. I was planning to keep the vehicle for at least 10 years, but I think it might be time to trade it in.
Submitted: 03/09/2008 12:54:42
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