10 February 2012
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Mercedes-Benz Vito reviews by year of make: 1997 1998 2002 2003 2004 2005 2006 2007 2008 2009 2010 Read all reviews
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My Vito is on long term lease and currently has 125,000 miles on it. Faults: Electric windows fail regularly, paintwork shoddy around doors, sides and rear. It had propshaft failure at 110,000 miles, with excessive vibration around 60+ mph for many miles before. The rear springs have broken twice, the tyres ware irregularily despite numerous tracking corrections and balancing. The accelerator pedal broke on the motorway and poor quality plastic materials have been used. It’s had three sets of discs, numerous pad changes and brake overhauls. It has wobbly electrics all round, with literally a dozen plus headlamp bulbs needed so far and rear bulbs blow on tailgate regularily. I suspect a poor power supply to electrical points throughout the van. The central locking is faulty and the alarm has a mind of it’s own in hot weather. The dash display lights up with warnings for no reason, sometimes all the lights come on for a while. The rear door latch fails at times - nothing like the tailgate opening at speed! There was an overheating problem early on and it has had a problem sticking in first gear from new; it pops out at the traffic lights as you engage and rev. The seat is also rigid and this makes it difficult to find a comfortable position with the bulkhead so close. The passenger seat is rigid and the middle seat is impossible to use unless you are from a circus act. The CD player is erratic at times, the n/s speaker works when it feels obliged to and the interior light refuses to go out from time to time. It uses a fair amount of oil for a six+ year old van, with fumes noticeable in the cab from cold. The SRS warning light fails to extinguish from time to time, the engine bay is excessively dirty due to poor shielding from splash/road dirt. The wishbone was replaced before the propshaft failed. There are various suspension knocks from cold and under load. The vehicle pulls to the left despite numerous corrections. The battery seems to struggle in cold weather and the reversing lights only work if reverse gear is engaged and held painfully slowly. The handbrake cable is like old knicker elastic and the spare wheel fixing was subject to a recall as it was known to fail and dump any cargo on the highway. It has poor overall mpg and poor performance under load. The vehicle dips and lurches on indifferent surfaces and there are traction problems in wet weather; antiskid device has its own agenda when negotiating roundabouts. The above list is not exhaustive; if you buy one of these lemons you will expect to see some/many of the above faults at any given time throughout the history of your bitter ownership. And don’t expect any help from Mercedes main dealerships; they are indifferent and aloof to the more obvious shortcomings of the above vehicle. Mercifully for me the vehicle is leased to a company who have very deep pockets indeed. Avoid at all costs. Seriously.
Submitted: 23/11/2011 10:10:21
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I bought this 2005 Vito three months ago. It started jumping out of first gear at 95k. It appears this is a common fault. It took 1 hr 10 mins to get the gearbox out. Dead easy. Took it in for an overhaul, which cost £780. Then another 2 hrs to refit. Luckily the DMF clutch had already been renewed or that would have taken the bill to around £1200. Beware of this problem if you intend buying. Otherwise a powerful, well designed and great to drive van.
Submitted: 16/07/2011 21:35:02
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Had it from new, which is when the problems started. Where do I start! It’s had various ignition problems; after several visits to Mertucks, Leics they replaced the whole assembly. It’s had new rear springs (both sides), new rear brake assemblys (rusted away) and endless sets of pads, discs etc. Drinks diesel. It also had intermittent battery problems. Several visits to Mercedes later I think I have found the problem; the silly rocker switch on the dash that controls, (or doesn`t) all the interior lights. No one at Mercedes could tell me how it really works. In the end I just disconnected the rear interior light and bought a magnetic one off ebay. It’s plagued by rust and the clutch went yesterday! I wish I could afford to buy something else.
Submitted: 08/07/2011 09:58:00
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Never buy one of these vans, it takes more cash than the wife: 2 x turbo, 3 x suspension, all round more electrical problems than I can remember brakes 4 times over ecu prob, drivers door and sliding door fell off, eats tyres, drinks diesel sub 20 mpg and not forgetting the rust everywhere and the steering aswell handles like a bag of spanners and the warranty’s not worth the paper it’s written on. Apart from those faults it’s fine for a 40k miles van. Thank goodness the hp is paid up soon I can then get rid!
Submitted: 02/04/2011 18:45:33
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Nightmare since day one. 5 Years of moaning to Mercedes, problems too numerous to mention but all dealing with suspension, tyre wear, struts etc. only done 36,000miles. Still not right, drives like all the tyres are flat! Everything shakes, latest repair was new ignition barrel! Buy a Renault Trafic!!
Submitted: 03/11/2010 22:11:53
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Please don’t buy this Spanish rot box, how dare Mercedes put their name on this vehicle. Overall poor finish, gearbox notchy. Body work warranty a joke.
Submitted: 30/10/2010 21:32:35
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I dont want to get rude or anything about this, but this one is slow. Though I love the interior and some Mercedes Parts it really looks like a toy.
Submitted: 13/10/2010 21:49:57
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Well I’m now on the second van as I had an earlier 2004 model and guess what? That one was very rusty and I got no joy out of Merc dealers about it, which when I asked them about the rust they just said "oh that’s stone chips, not our problem" I think they all could do with a kick up the arse as their customer care is atrocious, but all that said my 2005 model has only had one spot of rust on it so far, where the paint has chipped on the bottom of the drivers door. Other than that I love my van, it’s nice to drive, solid handling and powerful. The 115 is probably more economical than the 111 if you drive fully or part loaded all the time, just try not to have a heavy right foot. Looks the part as far as styling is concerned, it needs a lot of love to keep it in good condition, i.e. wash and wax and religious stone chip repairing, not that it is of any use around trims. Mercedes really have completely let customers down on this issue, considering other vans I’ve owned, like Peugot Expert and Toyota, which were much older with dents and stone chips in them and not a spot of rust to be found. As far as build quality goes, I’ve had things like sliding doors fall off because the bolts weren’t done up tight, left wondering why the heating doesn’t work only to find out the controller wasn’t attached to anything inside the dash, doors popping on the wings, the list goes on. I think Mercedes have shot themselves in the foot because no one wants to spend this kind of money on a van that will depreciate that badly, so my advice for people looking for a second hand bargain get one that’s three years old, check for rust on the bottom of doors around trims and wheel arches, if there isn’t any bubbling yet then it’s a good one. Also, check the ride over speed bumps for knocks in the suspension and check all the electrics, the engines are generally pretty solid so no real worries there. Check the service history although I’d personally rate my local independant against a Mercedes main dealer, I loathe taking mine to them.
Submitted: 02/07/2010 21:17:56
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2.2 CDI Engine is noisy and not smooth. Very good handling and brakes. Low trim workmanship against material quality. Not well as engineered as Mercedes cars. Road and tyre noise heard inside the cabin. Power windows failed within the first 15,000 km, twice. Excessive oil consumption when the engine is new. Low sound quality of radio.
Submitted: 30/05/2010 21:28:37
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As with some of the other comments that people have left, I too went for the Vito thinking quality and value for money. Its now May 2010 and I brought it Nov 2005. I have only just covered 31K, Yes, 31K and I have replaced all tyers at least twice now, I think more if I went back through my recepts. Electric window up and down, up and down faults. They looked at this under warranty and just replaced the switch and not the winding gear, which was really at fault. The stereo often doesn’t work correctly. I was suffering from leaks from the roof where my local dealership fitted my roofbars. Rusting on all the corners is now a joke given the age of the van. I have just had a new drivers door handle replaced. For what they are the vans are expensive as it is. I think that dealerships/ makers think that as we are using vans to make money they can up the price on what really should be something cheaper considering it has only a few seats and storage space. Another Vito? Oh look a flying pig!! Won’t be going there again
Submitted: 01/05/2010 11:26:34
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I paid £18500 for my Vito only for it to start to fade from red to pink in about 18 months and then the rust spots started to appear MB said I didn’t wash and polish it enough, that’s why it faded and it would cost me £1200 for a respray. This is the last time I will buy a Vito.
Submitted: 13/01/2010 15:51:01
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The Mercedes reputation as a reliable vehicle was enough for me to pay 19,000 pounds of very hard earnt cash. Expecting reliability was a formality, so I supposed. I have encountered a catalogue of faults, far to many to list, hey but lets give it a try anyway: side sliding door issues, hinge and runner problems, electric window problems, electric window button problems, inside door panel electric window runner problems, reverse light problems,new clutch needed,tyres wearing very quickly on front, too many bulb replacements to mention, RUST! I did not expect RUST on a 4 year old vehicle. These failures are all within the warranty period. But it doesn’t stop there. Now, after the warranty period: the sliding door runners are playing up again, the reverse lights are not working, need I go on? DONT BUY ONE OF THESE. I have spoken to customer services and they "sympathise."
Submitted: 27/11/2009 12:32:01
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I have owned 4 Vitos in my time and I think they’re easily the best van on the road. They look the part, are very comfortable, easy on diesel and are so reliable; it’s a real go anywhere without trouble van. People who go on about rust on their vans should look after them a bit better, then they would have no trouble. Great van.
Submitted: 26/11/2009 13:28:21
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I purchased the vehicle new in Nov 05. I had nothing but problems (approx 12 weeks off road) with it from doors falling off, radio faults, ignition faults, power faults, wearing steering wheel, replacement tyres and various other faults but most of all the rust problems. The vehicle has been looked after and has only 74k on the clock, despite this I have numerous bubbles around trim areas but most worring is the hole that I now have through the roof of the van along with many other rust patches internally due to the roof rack holes. It is a real shame that mb are producing a potentialy great van with so many basic problems. It will take a monumental effort from mb customer care services to persuade me to buy another Vito.
Submitted: 04/09/2009 15:59:06
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I wish I hadn’t bought it. Rust is the main problem. Mercedes make all the excuses in the world so they do not have to repair it. The gear change is stiff whe cold, it eats tyres, there is a knocking noise which can’t be found. Really poor build quality (made in Spain) amd turbo whistles extremely loudly. This was purchased with low miles and with a full history.
Submitted: 10/08/2009 08:48:31
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Hi this van has only 30,000 miles from new. I’m on the third set of tyres because of the wheels scrubbing, the two sliding doors continually come loose. The indicator stick is also loose and there is vibration in the cabin. The heater was permanently on, the passenger window has fallen out . The electric windows stick; this is my first and last Mercedes Vito. I expected far better build quality from the badge. It is not in the same league as a Ford Transit.
Submitted: 22/04/2009 08:51:42
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Done 115K in it now and no real problems. Great to drive and always gets the job done. Only problems are a few rust spots, drivers door catches on front wing when open and poor cab quality. A shortage of cup holders and the double seat isn’t great for a long trip.
Submitted: 07/01/2009 10:55:26
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