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2004 Volkswagen Transporter reviews

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Adam, Yorkshire

Volkswagen Transporter T5 2004

5 star review

I bought my van with 89000 on it. Just before I bought it the driveshaft had snapped, but I wasn’t awareof this as the garage got it wrong and first of all thought it was the clutch so replaced both items and I bought the van the next day. I did a 500 round trip towing my car only to find it had 1/2 litre of gear oil in so this broke the gearbox eventually. I got a recon and had it repaired and I’ve now been all over the country in it and towed dozens of times and it’s never let me down. I know I can jump in it and drive all day and it will get me back. It now has 115000 on it and hasn’t missed a beat since the gearbox was done around 16months ago. I would get another at some time as it’s good for an all round vehicle. I only buy VAG cars and have only had reliability from them. I’m a happy chappy.

Submitted: 02/08/2011 13:50:54

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Dave Foster, England

Volkswagen Transporter T5 2004

1 star review

I currently own a 52 plate t4 and I have the chance of a swap for 04 plate t5, after reading these reports I will be keeping the t4, with 191K on the clock and owning for 18 month, only thing I have changed beside the service is water pump and rad, rear discs and pads. Thanks for all your helpful comments.

Submitted: 29/05/2011 23:05:41

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Roderick Cochran, Yorkshire

Volkswagen Transporter T30 130 Triptonic 2004

4 star review

Bought new Nov 2004. Super machine. Currently just completed 80000. No issues apart from an occasional limp home mode kicking in. Just stop and restart the engine and it clears whatever it thinks is wrong. Normally only happens when I drive it hard for long period. Just thinking about a change to the new one. Tried one at weekend 140 dsg.Quite quiet but not as responsive in my opinion. Gear change smooth but it just seemed under powered to the older unit. Being a more maure driver do not get too excited about the latest thing and have no real need to change just now unless I fell in love with it and I didn’t. Couple that to the price and may be we all need to stop and think wht it is we are buying . It is still only a van and the new current price list reads like wishful thinking. Yes they will sell but mainly to company buyers not picking up the tab.Spec a Kombi up with a few creature comforts and you are well into £30000. You can get an 18month old S class merc for that! No it wont carry the kit but it will tow a trailer!

Submitted: 18/10/2010 22:33:12

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Keith Graham, Australia

Volkswagen Transporter Type 5 126kw 5cyl t/diesel 2004

4 star review

Hi to you all. I am the owner of a 2004 VW Transporter 126kw type 5. I have just completed a 4680 klm trip in my van towing a Geist caravan (weight 1200kg loaded: my VW van was converted into a camper van in 2005). I had no trouble at all, the van as now done 73000ks while towing the caravan and I DID NOT use sixth gear (overdrive), only fifth. There was only a 200 rpm difference between gears. On the trip I averaged 8.62 kilometers per litre, I was away for 21 days. Next year, all being well, I want to go away for two months up to the KIMBERLYS in the far north of our state.

Submitted: 26/07/2010 14:55:42

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Trevor Rogers, Kent

Volkswagen Transporter 2004

1 star review

"Lets go to work" they say. Surely that should be, let’s try to get to work to earn the money to pay for new gearbox £2000, Dual mass flywheel £700, new steering pump, new water pump £800 new, intercooler £750 plus repair bills from local garage £1100 to sort out that the injector seals where leaking and van would not start! VW couldn’t even find the problem..."Computer says all is ok Sir" ..Well why the hell do I turn the key for 2 minutes every morning until the pile of c**p starts then!!! DO NOT BUY A T5, unless you have very deep pockets and are happy to constantly employ the "Technicians" at VW. By the way, I was unlucky enough to buy 4 of these vans in 2004 and the list I have given you is just on my own one. It has covered a grand total of 80,000 miles and I can’t wait for the journey when it finally disappears into the distance to become someone else’s problem. VW are not interested in any of the problems and obviously know they have created massive design faults. Latest problem with other van is camshaft worn, this will cost £2500 and although the garage say it is caused by wrong oil this is not the case. Van owned by us from new and serviced always with the specified longlife oil. I can’t be bothered to argue, it will get me no where. If one person reading this decides not to buy a T5 then my time has not been wasted.

Submitted: 19/05/2010 17:59:18

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John Halligan, England

Volkswagen Transporter 130BHP 2004

4 star review

Bought van for work purpose for my lads to go to work; travel all over the country, as I own a steel erecting company. A great van, great on fuel, going very well still. Bought from new, 2004 model, a very happy customer.

Submitted: 05/05/2010 21:30:51

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Chris Jones, Gloucestershire

Volkswagen Transporter T5 2004

1 star review

I’ve had this T5 about 3yrs now and thank God I’m just about to get rid off it, it was used as a taxi and although it was practical the van kept letting me down. First off the dual mass flywheel has gone 3 times, drive shaft twice, intercooler split, electric windows have mind of their own, air bag warning light on and off. I have done 100,000 miles in 3 yrs and the car has been serviced very regularly. It has cost me thousand in repairs and lost work. I had 3 more shifts to do before it was got rid of when the drive shaft went again. Roll on Wednesday when it finally, I goes will never buy VW again.

Submitted: 01/05/2010 11:16:31

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Billy Grady, England

Volkswagen Transporter 174 tdi 2004

4 star review

I’ve had my t5 174 tdi 6 years now. I bought it from new and the water pump went at 30k, this was done under warranty in its 2nd year. Now it has 152k on the clock and it’s starting to show its age. 1st, clutch went, no warning whatsoever it just felt like every gear was neutral, 675 quid. 2nd, nearside drive shaft, again no warning, it just snapped at the boot, 272 quid but did that myself. 3rd, gear box, it hasn’t quite gone yet but it’s going to very soon, struggle to get it in 1st gear and it crunches like hell when trying to get it in 6th. Am not knocking the van at all, I drive it hard and quite surprised it hasn’t gone wrong sooner. Bit pricey on the parts/repairs but as they say, "nothing lasts forever" and "all good things come to an end". Its earnt its money and I’d have another.

Submitted: 02/03/2010 20:41:31

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Stephen Griffiths, Carmarthenshire

Volkswagen Transporter t30 1.9 2004

2 star review

What can I say? I have always bought Volkswagen and this is my first Transporter. After all the hype of the vans I thought I couldn’t go wrong. But since owning the vehicle I have had the pressure house from the intercooler blow off, all tyres have at some point worn in one place like they are bulging (baffled the guys at my local tyre place). I bought the van when it was 4 years old (70k with 12 month warranty), only they never put it on the system as having a warranty. 2 weeks ago the fly shattered taking the clutch and all other clutch related parts with it. Fly wheel seems to be a very problematic part, these should never go before about 200k but VW reckon they don’t last much longer. They tried to charge me £175 for picking up the vehicle from the motorway. Anyway, 2 weeks later I am still struggling and fighting the warranty on this as the parts alone are up to £900 plus the splines on the drive shaft have gone. 4 hours to find the fault at £50/hour plus a further 6 hours to fix. I need to buy a new van and with the VW being so costly I will definately think again, may even consider a Ford, yes, things are that bad.

Submitted: 23/09/2009 09:33:51

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Mick Ash, Nottinghamshire

Volkswagen Transporter 174 Panel Van 2004

1 star review

Quite simply the worst van I have ever owned. If anyone is contemplating buying one, please do some research on the web first. 42 days at the dealer in 3 years. Faults include - turbo, ecu, water pump, flywheel, clutch, gearbox. The final straw was a driveshaft stripping its spline without warning 100 miles from home, requiring a return trip on the back of a recovery vehicle (for the first time in over 30 years of driving). All the above faults are known weaknesses on the 5 cylinder variants (again, dont take my word for it- ask one of the mechanics at the main dealer. It is not a question of if it is going to let you down, it’s when). Decent van centres are few and far between; my local one, who seemed to cause as many problems as they cured, have thankfully closed down.

Submitted: 04/09/2009 10:51:26

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Tim Davies, Carmarthenshire

Volkswagen Transporter 104bhp 2004

3 star review

Has anyone got any ideas what it could be? I have recently bought a t5 with 175k on the clock. It has been in the garage for a good seeing to - cam belt, filters change etc. After the engine has warmed up an a longish journey (after approx 1hour) the engine starts losing power and juddering, it then stops as if it clears and may not happen again for sometime. Has anyone got any ideas what it could be?

Submitted: 22/06/2009 15:31:01

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Alan Harvey, Kent

Volkswagen Transporter t5 /t30/i.9/swb 2004

1 star review

Hi, I love my Transporter but had the same problems as Jodie in Devon - offside drive shaft spline failed at 50,000 miles. I bought a new drive shaft for £150+VAT. I hope it will be OK.

Submitted: 06/05/2009 11:52:46

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Lynnette Charles, Wrexham

Volkswagen Transporter 2004

5 star review

I think that these cars are pretty good. I would recommend them to any one that I now and they would see where I am coming from. They are a good work horse and I have use them for a while now and had no problems. So, that is why I would recommend it to anyone.

Submitted: 19/03/2009 10:05:17

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Col, Derbyshire

Volkswagen Transporter t30 130bhp 2004

5 star review

Bought new on a 04, it runs fully loaded constantly full of tools, it grips over fields and winds down country roads like a train, pulls trailers excellently, current problem is when you hammer it and it decides 2000 rpm is enough, just a quick off-on and its away again, yes I had the gearbox problem at 12000, couldn’t select reverse when stationary, VW did this free of charge. I have finally found the latest Goodyear tyres don’t blister, they do actually wear out, mechanic fitted from new 8000 miles and all four where blistered, "not a tyre problem though!". It drives like a car not a heavy van. I love it, we have a 06 Vito all I can say is - don’t knock the VW until you have tried one. It would get stuck in a puddle, unlocks doors if it feels like it, loves engine oil, needs two people to lift front electronic windows, seats are like a park bench. Remember accountants design and build new vehicles, not engineers.

Submitted: 16/02/2009 09:49:37

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Nicole Haywood, Aberdeenshire

Volkswagen Transporter T5 2004

5 star review

My partner and I have had our T5 for 3 years, it was bought 2nd hand with 79,000 on the clock from a VW dealer and it is now sitting at 170,000. All that we have had to replace is the Water Pump and Altenator. To be honest the van has never needed anything else. Thank you our trusted T5 xx

Submitted: 02/02/2009 10:54:58

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Malcolm Reynolds, Kent

Volkswagen Transporter 1.9 swb tdi 2004

2 star review

Bought new 53 plate from Ashford Kent main dealer who are less than useless. Recalled for steering rack safety mod within weeks, now judders at low speed! Engine refuses to do over 2000 revs in 2nd gear at random times! Loads of bits fall off, for example, passenger window winder, driver’s door handle etc... rear spring broke. I am an electrician and carry light loads only - at the 1st MOT VW said it needed new pads AND DISCS! At 30,000 miles local garage said discs still fine at 65,000! Heater pipes to dash/windscreen seem to have become loose as poor demisting and dashboard top gets unbelievably hot! Traction control is bl@@dy dangerous - wet road, T-junction, up slight slope, CANNOT pull away without locking TC button out as brakes grab and release alternate wheels causing van to jump up & down. VW say nothing wrong! Lately ABS light comes up and stays on until ignition turned off and on again, VW say can’t happen! Couldn’t believe a modern van costing £13,000 + tax comes with cassette/radio, manual windows/mirrors and a handbreak that can’t hold it on a hill! Plus side, comfortable driving position... good handling... was hoping van would last another 3 years until I retire but worried it won’t!

Submitted: 19/01/2009 09:31:23

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Dave Todd, England

Volkswagen Transporter 2004

5 star review

Bought my T26 in 2004 and have covered 34000 miles now and must say this is superb. Apart from the steering problem in the early days and the usual brake light switch replacement the van is all I expected from VW. Cannot agree with some of the previous comments about the T5.

Submitted: 20/10/2008 10:53:23

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Dean Olley, Northumberland

Volkswagen Transporter t5 2004

2 star review

BEWARE; do not buy the t5 Transporter, I’ve had my t5 for just over a year and I’ve had 2 alternators; 3 fan belts; the heater’s and coolers don’t blow or clear the condensation from windows; the gear knob split and came off in my hand; I had to glue it back on; the drink’s holders fell to bits (they wouldn’t glue back together). The driver’s door handle cover keeps falling off and to cap it off I’m told today that I’m looking at a new gearbox - teeth have sheered off the main drive. This van has done 80k but light work; I honestly thought that when I bought a t5 I had made a good choice... HOW WRONG I WAS TO BUY A VW T5! I couldn’t wait to get rid of my Vito but would swap it back for this pile of crap straight away.

Submitted: 01/10/2008 09:15:24

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Paul M, Sussex

Volkswagen Transporter 2004

2 star review

I got my T5 August 2008, was at first very happy. But as time has gone on I’m becoming increasingly unsure. I got it from a massive garage in Sittingbourne, obviously I cannot say their name, but i would not go back. The bloke said to me they don’t need cam belts until 100,000, I then found out its 60,000. I wanted a van I didn’t have to spend loads on. Too late I suppose. Anyway, its going in for a service, and cam belt. I already have the squeak in the dash previously mentioned, the rear door lock does what it wants when locking, the van judders when steering; when idling and the vents in the dash don’t blow cold, as the dials are knackered. Not the sort of thing you expect from a 54 reg vehicle. And I have found this all out in ten days, so what’s left to come. Seriously doubt the build quality with these new t5’s, I really do.

Submitted: 24/09/2008 10:32:27

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Murray Clash, Hampshire

Volkswagen Transporter 104ps 2004

1 star review

absolute pile of cra* !!!!!! i have had to many problems to list but main one is flywheel and gearbox , i have had 3 replacements already which were carried out under warranty however it has just gone again outside warranty so i have been given a big repair bill ( currrently being disputed with vw customer care ) i would seriously urge any one looking to buy a t5 to look at something else i have spent hours in the garage with this van and now have so many bits falling of i have got to the point where i superglue them back on myself, from a really pi**ed of plumber.

Submitted: 01/08/2008 09:44:37

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Ronnie Barker, Pembrokeshire

Volkswagen Transporter T30 SWB 2.5 tdi174 bhp 2004

3 star review

What can I say... Bought mine 3 years ago 2nd hand from a VW dealership. Until this year/last month it’s done well. With 69K on the clock now, just had a new water pump, new starter motor and new clutch.... Due the high performance of the van (174 bhp), VW have done some fancy stuff with the fly-wheel (Duel-mass or something similar) to get the power output. So if you have a T5 2.5tdI (130 or 174) and it starts juddering whilst pulling off in 1st of reverse, be warned - it will cost you a hefty repair bill.

Submitted: 25/07/2008 11:38:52

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Ken Cole, Hertfordshire

Volkswagen Transporter T30 130 BHP 2004

2 star review

I have 26,500 miles on clock, the vehicle has failed its second MOT on front n/s shock absorber. The van still looks like new but I’m not a happy self employed joiner.

Submitted: 10/04/2008 08:47:08

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Paul Davies, Cheshire

Volkswagen Transporter 1.9 tdi t28 104 2004

3 star review

Fantastic to drive great comfort eats the miles effortlessly! But starting to have doubts about its reliability and ruggedness. My vehicle has done 65000 miles bought new in 04 mostly motorway work light loads not thrashed is currently in a thousand bits with gearbox failure and has been for two weeks waiting for a 4th gear to arrive! Asking at 3 service centers why it should get stuck told it was a mystery and that it is normally the 6 speed box that gets stuck in first and second, is this a common fault perhaps? While the gearbox is out I am fitting a new clutch as everything on this van takes so long to do. The dashboard has developed an annoying squeaking which I am still trying to stop . This is a long term project for me one day to be turned into a camper van so I hope nothing else major occurs! Great to drive not so sure about reliability not something I would thought I would say about VW as I have owned several and also run an LT!

Submitted: 27/03/2008 17:00:29

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Jon Cosican, England

Volkswagen Transporter T26 1.9 tdi 2004

1 star review

I have owned 3 of these VW vans in the past 10 years, they have all been great. Unfortunately though the ALL NEW T5 VW Transporter is a disaster it has broken down 5 times now and has been towed back to the dealership. The faults i am having are not isolated they are becoming more common now there are more of these vans around and some are reaching 4 years old with high mileage. The faults i have experienced are expensive to repair and even though VW have admitted they are due to faulty parts they will not replace them now i am 3 weeks out of warranty. The problems i have had include the entire range not just the T26. This is a great van; i have never been so comfortable sat in my van waiting for the AA to recover me from the hard shoulder of the M1. If you want a van you will love for 2 years and loath for the rest of the time you own it, buy a VW T5 Transporter.

Submitted: 11/02/2008 10:50:30

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